Respectful relationships

• justice • equity • social inclusion • reconciliation •
update
Issue 72 • Winter 2015 •
Respectful Relationships with
Aboriginal & Torres Strait
Islander Peoples in the ACT
Inside...
Can we save Aboriginal
affairs in the ACT?
2
Nannies’ perspectives on
how services can foster
respectful relationships
3
Respectful relationships
Workplace communications
& protocols
4
Keeping OzHelp’s training
relevant & respectful for
Aboriginal & Torres Strait
Islander communities
By Susan Helyar, Director, ACT Council of
Social Service Inc. (ACTCOSS)
5
Supporting Aboriginal &
Torres Strait Islander peoples:
Enhancing connectedness
6
Bringing child protection
decision making closer to
families & communities
7
Do you employ Aboriginal
and/or Torres Strait
Islander staff?
9
ACT Whole of Government
Aboriginal & Torres Strait
Islander Agreement
10
NAIDOC Week 2015
11
2015 Canberra & District
Aboriginal & Torres Strait
Islander Community Sector
Worker of the Year
11
NAIDOC Community
Celebration, 9 July
12
Join the Reconciliation
Peer Network
12
Resource: National Disability
Coordination Officer Program
13
NDIS support for Aboriginal &
Torres Strait Islander peoples
in the ACT
13
Gulanga Program Resources
14
Learning &
Development Calendar
15
R
eading these journal articles has
demonstrated to me the rich
wealth of knowledge that is held in
the ACT community—in community
services, in community controlled
organisations, in academia. These
articles have also showcased some
important partnerships that are
building between government
and the Aboriginal and Torres Strait
Islander community, and between
non-government organisations
and the Aboriginal and Torres Strait
Islander peoples with whom they
live and work.
What also comes through these
articles is the need for deep and
long relationships. It’s difficult to
build these relationships because
they take time, courage and
persistence. Trust has been identified
as a critical component of respectful
relationships but trust is such a rare
commodity. It’s a hard one to build
up and it’s an easy one to lose.
These articles provide some really
practical advice about what we
can all be doing to build trust, to
prioritise relationships as a resource
and to find opportunities to develop
shared understanding. If we can
follow this advice we will be making
a valuable contribution to building
better futures for Aboriginal and
Torres Strait Islander peoples.
ACTCOSS recently updated and
renewed our Reconciliation Action
Plan (RAP). Our RAP has helped focus
our efforts and keep us on track with
building and retaining relationships
with Aboriginal and Torres Strait
Islander peoples and organisations.
We thank the community leaders
who have supported us through our
reconciliation journey.
As we embark on NAIDOC Week,
5-12 July, please take the time to
attend an event where you will meet
new people and learn something
about the Aboriginal and Torres
Strait Islander people who live in our
city and region.
If you would like to build
connections with others in the
community sector who are working
on building respectful relationships,
please join the Reconciliation Peer
Network (RecNet):
www.actcoss.org.au.
Can we save Aboriginal affairs in the ACT?
By Kim Davison, Executive Director, Gugan Gulwan Youth Aboriginal Corporation
W
hen we talk about respectful relationships
with the Aboriginal and Torres Strait Islander
community in the ACT one thing comes to mind.
What is a respectful relationship?
Respect is recognising our own worth and
the worth of others.
Other major indicators may include:
• Proven ability to listen
• Acknowledgement of individuals’ skills and
contributions
• Honouring boundaries
• Showing consideration
Respect begins between individuals, having the
ability to effect open, transparent and honest
communication. This should transform into the
basic understanding of mainstream services to
realise that Aboriginal and Torres Strait Islander
people have the ability to identify and address their
own needs.
Some things for mainstream services to consider
when forming partnerships with Aboriginal and
Torres Strait Islander services could be:
• Is your organisation credible?
• Does your organisation deliver quality service?
• Is the organisation able to establish culturally
effective arrangements for the participation
of Aboriginal and Torres Strait Islander young
people and, where necessary, families?
• Is there a willingness by your organisation to work
with not for Gugan Gulwan?
• Are you approaching the partnership as an expert
or as a partner?
Whether you are in the business sector, government,
service delivery or the broader community, the
ingredients for working effectively with Aboriginal and
Torres Strait Islander people is the same. Integrating
Aboriginal and Torres Strait Islander knowledge
and perspectives in whole of society strategies is
imperative in achieving a healthy, inclusive community
for all people.
It is important to be able to reach the people who
are going to give you the correct information about a
certain issue or update within the community. As you
listen to people you will gradually learn who knows
most about the community. Taking time to listen to
various viewpoints and understanding that we all have
different views about our community is important.
In closing, I encourage all services to take the time to
get to know each other, drop in for a cuppa and have
a chat, attend community events and share resources.
Let’s all work together to ensure our communities
are receiving the best possible outcomes. One of our
richest assets in Canberra is that we have Aboriginal
and Torres Strait Islander people who have experience,
skills and commitment to the community – don’t
waste this valuable resource!
www.gugan-gulwan.com.au
• Does your organisation have shared values with
Gugan Gulwan?
Want to find out about Aboriginal and Torres Strait
Islander services in the ACT and region?
ACTCOSS’ Aboriginal and Torres Strait Islander Resource for Community Sector Workers
contains a directory of contacts for Aboriginal and Torres Strait Islander organisations,
services and programs in the ACT and region.
You can download the resource from the ACTCOSS website: www.actcoss.org.au
2
ACT Council of Social Service Inc.
Nannies’ perspectives on how services
can foster respectful relationships
Interview with ACT Nannies Group by Kim Peters, Sector Development Officer,
ACTCOSS Gulanga Program. Article written up by Suzanne Richardson,
Communications Officer, ACTCOSS
K
im Peters, Gulanga Program Sector
Development Officer and member of the local
Nannies Group, had a chat with three other Nannies
on their views around respectful relationships with
Aboriginal and Torres Strait Islander peoples.
The ACT Nannies Group consists of a small number
of Aboriginal Elder women who originate either
locally or from other areas of Australia but who live
within the ACT community. The group provides
a safe environment where Nannies can come
together once a week and share stories while
providing emotional and spiritual support to each
other in a peer setting. The gatherings also provide
the opportunity for enhancing personal growth and
knowledge in areas affecting the lives of Aboriginal
families in the ACT.
We thank the Nannies for chatting with us and
sharing their views. What follows is a summary
of some of the main points that came up in the
conversation on respectful relationships. Names
have been changed for privacy reasons.
Learn about community titles
like “Aunty”
One nanny, let’s call her Aunty Bella, shared her
story about the time she visited a loved one in
hospital. The attending nurse said the patient was
in the shower, so asked who she should say is
calling in.
“Just tell him Aunty Bella called.”
“Alright, Aunty Bella, I’ll give him that message,”
the nurse said.
The nurse did not insist on finding out Aunty Bella’s
last name or the exact family relationship; instead,
she had the cultural awareness to know that
“Aunty” was Aunty Bella’s title within the Aboriginal
community as an Elder, and that it was how Aunty
Bella wished to be referred.
“I was really pleased with that. That made me feel
good, you know? Things like that, the respect
that they give to our loved ones and family.”
Welcome Aboriginal and Torres Strait
Islander service users into your service,
and treat them as equals and individuals
The Nannies all shared how important it is for
community services to treat Aboriginal and Torres Strait
Islander people seeking assistance as equals:
“When I seek assistance from anybody, I don’t want
to be looked down on. I want them to treat me
as an equal – To know that I do have issues about
things in my life. And basically I’m looking for
assistance to help me dealing with these issues. But
you get some places where they just, they do look
down on you.”
“And try to talk down to us.”
The Nannies also expressed frustration at mainstream
services judging people seeking assistance by their
race, rather than treating them as individuals:
“It’s almost like when black people turn up, you
just get the vibes from it. It’s like they look at you
and think, ‘Oh God, blacks again’. You know? It’s
been happening for years. And I mean, I’m one of
these people, I don’t often go look for assistance
for things, but when I do, I expect to be treated like
everybody else. If it’s available to me, then I should
be able to access it without feeling like, you know,
I’m another in a long line of black people who come
in for assistance.”
The Nannies also discussed how mainstream services
often refer them to Aboriginal services simply because
they’re Aboriginal, regardless of whether the service
is appropriate to their requirements. They expressed
that they wanted their choices to come to mainstream
services respected.
When asked how service providers could improve their
relationships with Aboriginal and Torres Strait Islander
service users, one Nanny said:
“Well, I don’t think you should go in there with any
preconceived ideas to begin with. To start off with,
forget about what you might’ve heard or whatever,
you judge each individual separately.”
Update • Issue 72 • Winter 2015
3
Give the right advice at the right time,
and respect Aboriginal and Torres Strait
Islander service users’ choices about
what they do with the advice
The Nannies were disappointed that sometimes
professional staff think they need to keep repeating
the same advice, even if a person is seeking support
for a different issue:
“And it’s all to do with that smoking, and telling
them, you know, they need to lose weight. We all
know that. That if something’s wrong with us, we
have to lose weight or we give up smoking when
we’re ready to.”
It is important that professional staff do not assume
the person can’t make their own judgements or
make change at a time that works for them and fits
with their circumstances and responsibilities.
Hire Aboriginal and Torres Strait
Islander staff
One way the Nannies suggested mainstream services
could foster better relationships with Aboriginal
and Torres Strait Islander service users is by hiring
Aboriginal and Torres Strait Islander workers:
“My own personal view is that a lot of services
that are around don’t have enough Aboriginal
people working in that service. And to deal with
people like us, who are quick to retaliate, we feel
that there’s a bit of a, you know, attitude problem
about us being black and coming into their
services for help. They should probably employ
more Aboriginal people, and we can sit there and
say, ‘Yeah brother, you know? I’m sick,’ or whatever.
And let that black person deal with us, because
we know we’re on equal footing.”
Be genuinely interested in learning
about Aboriginal and Torres Strait
Islander cultures
The Nannies expressed varying opinions about the
value of cultural awareness training for community
service workers. Some believed it was a waste
of money as they hadn’t seen any improvement
in how workers treat Aboriginal and Torres Strait
Islander peoples:
“They’re not going to learn because they don’t
want to learn.”
Others wondered how else non-Indigenous people
are going to find out about Aboriginal and Torres
Strait Islander peoples and cultures:
“If we don’t have it, are they ever going to learn?”
From the discussion it was clear that cultural
awareness training is essential but not enough on its
own for service workers to improve attitudes towards
Aboriginal and Torres Strait Islander peoples. Rather,
workers must genuinely engage with Aboriginal and
Torres Strait Islander cultures and peoples to build
a foundation of shared understandings from which
respectful relationships can grow.
More information
If you would like to find out more about the Nannies
Group, please contact Kim Peters at kim.peters@
actcoss.org.au or call 02 6202 7200.
For resources on Aboriginal and Torres Strait Islander
cultural awareness, visit the Gulanga Program
webpage on the ACTCOSS website:
www.actcoss.org.au.
Workplace communications & protocols
Kerry Reed-Gilbert provided
Aboriginal Culture, History
and Heritage Training until her
retirement in 2014. Here are some
of Kerry’s suggestions around good
workplace communications and
protocols:
• Learn about Aboriginal people
and their communities to
develop effective communication
and service delivery strategies.
4
ACT Council of Social Service Inc.
• Promote your organisation to
the Aboriginal and/or Torres
Strait Islander communities.
• Work with Aboriginal and/or
Torres Strait Islander staff and/
or community members when
dealing with First Nations
Australia specific issues
and interests.
• Support your staff to attend
First Nations Australia training,
seminars and events e.g.
NAIDOC Week events.
• Be aware of your own
stereotypes, and those of
other staff, when working with
Aboriginal peoples.
• Do not get involved in “Koori
Politics” within the Aboriginal
community; stay neutral.
Keeping OzHelp’s training relevant &
respectful for Aboriginal & Torres Strait
Islander communities
By Tony Holland, CEO, OzHelp Foundation
O
ur purpose at OzHelp
is to prevent suicide by
supporting and resourcing men
to be resilient and confident in
meeting life’s challenges.
Much of what we do is very
practical and low key, involving
BBQs on worksites and short
presentations at workplaces
about topics covering physical
and mental health.
During the course of our work
here in the ACT and further afield
in our Pilbara and Darwin offices,
we are mindful of the need to
build and maintain respectful
relationships with Aboriginal and
Torres Strait Islander people.
We recognise that there can
be barriers to connecting with
services, support and training
like ours, and we recognise that
understanding cultural attitudes
to social and emotional wellbeing
improves access.
With this in mind we have
recently begun research into
making our “Conversations
for Life” suicide prevention
short-course more accessible
and meaningful to the
Aboriginal and Torres Strait
Islander communities.
We engaged consultants to
engage in the program itself and
gain an understanding of the
course content and to then look
at its potential to be effective in
the Aboriginal and Torres Strait
Islander communities.
We recognised at the outset that
it could indeed be ineffective
offering “Conversations for Life”
to Aboriginal and Torres Strait
Islanders people without first
consulting with stakeholders in
the community and gauging
the cultural appropriateness of
the content.
local Elders and significant sites;
learning a brief history of mental
health and suicide in the area
and any recent traumas; as well
as keeping in mind flexibility in
the dates as participation may
be severely impacted upon by
community incidents around the
time of a scheduled workshop.
In order to ensure this we
gathered information through
surveys, focus groups and
personal interviews, as well as
holding workshops for written
and verbal feedback from the
Aboriginal and Torres Strait
Islander communities.
We are also now looking
at changing the title of the
workshop and length to allow
more time for the activities,
as well as editing of some
of the content to be more
culturally appropriate.
Through these consultations we
learnt we would need to engage
facilitators with knowledge
and understanding of trauma
and intergenerational trauma
with respect to Aboriginal and
Torres Strait Islander people and
communities. We also learnt it
would be beneficial to have local
involvement in the workshop of a
local Aboriginal and Torres Strait
Islander support person.
Ultimately we recognise that if
we are to successfully undertake
our work and prevent suicide
of working-age men in the ACT
community, it is vital to provide
culturally sensitive and relevant
information in our training and to
nurture respectful relationships
with all groups within
our community.
www.ozhelp.org.au
In addition to this, the feedback
was clear that we would need to
show respect for the Aboriginal
and Torres Strait Islander
community through identifying
community entry protocols to
create a culturally safe space for
the workshop to occur; selecting
the appropriate location in
consultation with representatives
of the local area; collecting
background information on
Update • Issue 72 • Winter 2015
5
Supporting Aboriginal & Torres Strait
Islander peoples: Enhancing connectedness
By Abigail Pittman, Communications Coordinator, Carers ACT
A
ustralia’s history has played a large role in
how Aboriginal and Torres Strait Islander
people currently connect with the community and
access community services, which is an important
consideration for Carers ACT in the context of the
services they supply.
Carers ACT’s Aboriginal and Torres Strait Islander
program coordinator, Donna Maritz, says that the
past has had a dramatic impact on the identity of
many Aboriginal and Torres Strait Islander people.
For many non-Indigenous people, 1788 was the
year British settlement took place. However, for most
Aboriginal and Torres Strait Islander people, it marks
the date that white settlers landed on Australian
shores and devastated the lives of the Aboriginal and
Torres Strait Islander inhabitants.
Past government policies, such as forced relocation
from traditional lands, the taking of mixed race
children (the Stolen Generations) and a lack of
rights and decision-making power, have negatively
affected the Aboriginal and Torres Strait Islander
cultures. These events and the results of the policies
are still very vivid in the minds of many Aboriginal
and Torres Strait Islander people.
Aboriginal and Torres Strait Islander people are not
homogeneous and their communities comprise of
a large number of diversities with each community
having its own unique customs, cultural belief and
associated ceremonies.
For many Aboriginal and Torres Strait Islander people
who have strong traditional connections, their
traditional knowledge and customs guide everyday
living. For others, there has been a significant loss
of culture.
“I think a lot of Aboriginal and Torres Strait Islander
people are hurting and there is still a lot of anger; an
anger that may never leave. Because of this, many
Indigenous people are wary of mainstream services
and feel like this is just another way of ‘white’ people
trying to force their culture onto them,” Donna said.
She went on to explain that due to the actions of
the past, many Aboriginal and Torres Strait Islander
people are reluctant to use respite services, as they
6
ACT Council of Social Service Inc.
fear—perhaps only subconsciously—that their
family will be taken away from them.
“In my program, the word ‘respite’ means anything
that can assist and support the day-to-day difficulties
associated with being a carer.”
The concept of community, the importance of
the land and family obligations are common
underpinning values within and across Aboriginal
and Torres Strait Islander communities. Family
extends to distant relations, with obligations and
responsibilities to all members and others within the
community.
“We see many Indigenous carers looking after people
who do not conform to the mainstream notion of
family, where they need to be blood relative, rather
through traditional kinship or cultural groups,”
Donna said.
She also explained the importance of Carers ACT
attracting and retaining the correct staff.
“Trust is a big thing for Aboriginal and Torres
Strait Islander communities and is very much a
deterrent for a lot of Indigenous people seeking
assistance – especially if it is a mainstream service.
To maintain and cultivate relationships I find that I
need to provide stability, give my upmost respect
and work with the people I am helping rather than
against them.”
For more information on the service we provide
to many Indigenous people in the Canberra and
Southern Highlands area please call 1800 242 636.
www.carersact.org.au
Bringing child protection decision making
closer to families & communities
Lessons from New Zealand
By Mary Ivec, Regulatory Institutions Network, Australian National University
D
irect and meaningful
engagement with
Maori, quality family group
conferencing (FGC) and strong,
engaged, supportive and
trusted operational and practice
leadership, are just some of the
positive examples of statutory
child protection practice shared
at the Australasian Conference
on Child Abuse and Neglect held
in Auckland at the end of March.
The conference, cohosted by the
New Zealand Ministry of Social
Development and the Australian
Institute of Criminology was
attended by over 500 delegates,
some 120 from Australia.
In front of peers, their managers
and outside observers, including
international colleagues and
keynotes speakers, workers
shared numerous snapshots
into their child protection
practices and processes.
Australian practitioners and
researchers were inspired by
the honesty, transparency
and innovation seen through
the work being done in New
Zealand where child protection
authorities are opening up
their systems and processes
to the scrutiny of community
members. Embracing Maori
perspectives, enabling
conversations, trust is growing.
A shared understanding of the
role of statutory authorities
and an increased enrolment of
community resources, capacity
building and commitment
to improving child safety is
unfolding. In the past twelve
months child protection reports
have gone down in New Zealand.
Also shared through
conference sessions were the
disappointments, frustrations
and areas for improvements in
the mechanisms designed and
legislated to ensure the best
outcomes for children when
safety concerns exist. Judiciary
members joined in workshop
conversations with practitioners
and community members to
tease out how to achieve quality
family group conferencing
as the main decision-making
tool in child protection. Maori
have successfully utilised family
group conferencing, a model of
restorative justice and welfare
for thousands of years. It is a
model that has been positively
evaluated in over 30 countries.
One family court judge gave
her story of her early experience
as a lawyer participating in a
family group conference. She
spoke of how the then, Maori
child protection worker, now Dr
Leland Ruwhiu, Senior Cultural
Advisor to Child Youth & Family
Services, brought together one
hundred people connected to a
child of concern. They assembled
in a room to go through their
own processes for one full day,
in Maori, to develop a plan to
ensure that the child would be
safe and looked after by her
own community. The lawyer
sat, listened and allowed for the
process to take its course, one
which, on the surface she did
not understand. What she did
understand was that this child
had bonds and connections to
a wider family and community.
A space had to be made for
community voices and members
for collective decision making
and care arrangements. That
same family court judge
expressed that she would be
delighted to see such practice in
her courtroom on a daily basis.
Statutory authorities and
judiciary members were keen
to see increased involvement
of families and communities
in addressing child safety
concerns, acknowledging the
limitations and weaknesses
in their own formal decisionmaking processes. They knew
that families and communities
can and do come up with
their own solutions. The falling
numbers of youth in detention
was cited as proof of the efficacy
of family group conferencing.
When informal care systems are
called together and provided
with an opportunity to develop
a plan that works to keep a child
safe, there is a much greater
likelihood of compliance with
that safety plan according to
the international evidence. The
principle is an easy one to follow.
You are more likely to abide by a
plan that you have played a part
in developing. When formal care
systems (state authorities and
the judiciary), and informal care
systems (families and their wider
Update • Issue 72 • Winter 2015
7
communities) are able to openly
and honestly acknowledge
weaknesses and limitations in
their own system, the strengths
of one, work to address the
weaknesses of the other. Neither
system on its own is perfect. This
is also a solid principle in good
regulatory practice.
Moving from state-centred
and judiciary-centred decision
making to family-based decision
making has been shown in FGC
evaluations to result in acceptable
care plans for children by courts
and statutory authorities alike,
in terms of keeping children
safe. The need for induction,
training and ongoing evaluation
is fundamental to ensuring
quality family group conferencing
and especially important for
culturally competent child
protection practice.
Strengthening family-based
decision making processes
that directly and meaningfully
engage family and community
members as active and equal
participants in the solution
to child protection concerns
diverts families from the heavy
reliance on professionalised
services and costly court
proceedings. Creating spaces
in a system for family and
community voices, conversation
and decision making requires
professionals to step back from
the crowded space that they
currently occupy. What we see
in New Zealand are courageous
practice and operational leaders
in statutory and court settings
examining their own roles and
re-imaging and implementing
more relational and restorative
approaches in their respective
child protection areas
of responsibility.
Restoring trust through respectful
listening and a commitment
to community engagement
through participatory and
inclusive processes, the heavily
weighted formal systems of
authority are letting go of their
muscular regulatory responses
and resetting the relationships
between themselves and
informal systems of care,
those occurring naturally in
the community. More than
convincing empirical evidence
on responsive regulation can
back this approach. Further
exploring restorative justice
approaches in child protection
and developing webs of dialogue
through multiple levels of
conversation can only strengthen
“A Community Sector Information
Technology Cooperative”
http://www.case.org.au
Membership Benefits
Low cost web hosting
Domain name registration
Anti-virus/spyware Software
Email accounts
(non-profit discounts available)
Mailing lists
On-site technical support service
Work experience for IT students
Network design and installation (including cabling)
Server installation and system administration
Advocacy and representation for the community development sector
regarding information and communication technology issues
 Design and/or support of specialised systems such as online databases
or sector specific software
 Access to member consultants









[email protected]
8
ACT Council of Social Service Inc.
(02) 6288 4112
New Zealand’s traditional lead in
restorative justice.
Hopefully, Australian authorities
will embrace and act upon the
learnings of those delegates
returning from NZ, including
the incredible engagement
with Maori contrasted with the
lack of such engagement with
Aboriginal and Torres Strait
Islander Australians. Family group
conferencing remains a marginal
practice in child protection in
Australia, despite provisions in
legislation across the country to
include such a mechanism as
a way to engage with a child’s
family and community. New
Zealand’s mandatory family
group conferencing takes away
professional discretion and
forces FGCing to occur before
ever going to court. Mandating
FGCing in Australia by all state
and territory jurisdictions
would be a good starting point
to respectful engagement
with communities.
For more information:
[email protected]
Do you employ Aboriginal and/or Torres
Strait Islander staff?
A
CTCOSS Gulanga Program staff host regular bimonthly network lunch meetings for Aboriginal
and Torres Strait Islander people working in the
community sector. Aboriginal and Torres Strait
Islander Community Sector (ATSIComSec) Network
meetings provide participants with a space to
network, share and receive information, and the
opportunity for peer support and mentoring with
other Aboriginal and Torres Strait Islander workers.
A recent survey (December 2014) provided feedback
around what workers found useful about attending
the meetings:
“I like meeting up with our people working in
the community, but for lots of reasons, we might
not get to see one another that often. We need
to have that connection, very important for
connection and laugh.”
“The connections made with other organisations
can benefit my office and program. Extremely
beneficial for me.”
“Meeting everyone and finding out what
everyone does in the community. It was great
that everyone was included in the discussions. It
was such a friendly environment. Love the food!”
“Meeting other Indigenous workers. Catching up
with already known Indigenous workers. Having a
yarn over lunch. Guest speakers.”
staff encourage employers to support workers
to attend.
The 2015 schedule of meetings can be obtained by
contacting [email protected].
Gulanga Program staff also moderate and facilitate the
ATSIComSec Email Network. Membership is limited to
Aboriginal and Torres Strait Islander people working
in, working with and volunteering in the community
sector in the ACT and surrounding region. The aim
of the network is to facilitate discussion, information
sharing, networking and inform members of job
vacancies, training and community sector news.
If you are interested in posting any information to
members of this network, Gulanga Program staff can
facilitate this.
Gulanga Program staff aim to reach as many
Aboriginal and Torres Strait Islander community sector
workers as they can in the ACT and surrounding
region through the email network.
For more information, and to join the network, please
visit: www.communitylists.org.au/mailman/listinfo/
atsicomsec
If you are an employer of Aboriginal and/or Torres
Strait staff, we encourage you to provide information
to them about the ATSIComSec Network meetings
and the email network.
The survey also indicated that 80% of workplaces
supported Aboriginal and Torres Strait Islander
workers to attend meetings. Workers indicated that
their work commitments can sometimes mean they
cannot attend. Where practical, Gulanga Program
Update • Issue 72 • Winter 2015
9
ACT Whole of Government Aboriginal &
Torres Strait Islander Agreement
ACT Aboriginal and Torres Strait Islander Elected Body, media release, 23 April 2015
T
he Chair of the ACT Aboriginal
and Torres Strait Islander
Elected Body (the Elected Body)
and ACT Chief Minister Andrew
Barr MLA, have today co-signed
the ACT Whole of Government
Aboriginal and Torres Strait
Islander Agreement.
“The signing of this Agreement is
a momentous occasion because it
is the first time an understanding
of this type has been executed
between the ACT Government and
ACT Aboriginal and Torres Strait
Islander communities,” Mr Little said.
The Agreement is a commitment
between the ACT Government,
its service partners, the Elected
Body, and most importantly the
community, to work together to
recognise and respond to the
needs of Aboriginal and Torres Strait
Islander people living in the ACT .
The Agreement outlines the ACT
Government’s assurance to work
with Aboriginal and Torres Strait
Islander Canberrans to improve
the delivery of health, housing,
economic development and
social services.
to ensure realistic, practical and
equitable outcomes are achieved
for Aboriginal and Torres Strait
Islander Canberrans”.
Mr Little said that ATSIEB and the
ACT Government have worked
tirelessly and collaboratively to
ensure the Agreement became
a reality.
Mr Little is available for interview
on 0434 838 361 (media
enquiries only).
“I would like to acknowledge the
significant contribution made by
Minister Rattenbury in realising
this momentous achievement.
It demonstrates that the Elected
Body is prepared to strengthen
working relationships to initiate
change for the benefit of families
and the whole community.
“Community engagement has
been invaluable in providing key
priorities and a central focus for
the Agreement.
“The Agreement embeds
and supports the community
priorities as an integral aspect
Signing of the ACT Whole of Government Agreement.
10
ACT Council of Social Service Inc.
For more information on the
Elected Body visit
www.atsieb.com.au
ACT Whole of
Government Agreement:
www.communityservices.act.
gov.au/atsia
NAIDOC Week 2015:
5-12 July
I
n 2015, NAIDOC Week will be celebrated around
Australia from 5-12 July.
The 2015 National NAIDOC theme “We all Stand
on Sacred Ground: Learn, Respect and Celebrate”
was selected by the National NAIDOC Committee
to highlight Aboriginal and Torres Strait Islander
peoples’ strong spiritual and cultural connection to
land and sea.
The National NAIDOC Committee encourages
all Australians, young and old, to embrace the
2015 National NAIDOC theme and to respect and
celebrate local and national sites of significance or
‘sacred places’ and to learn of their traditional names,
history and stories.
As the oldest continuing culture on the planet, the
living culture of Aboriginal and Torres Strait Islander
peoples is intrinsically linked with these sacred
places. Long before European arrival, these places
had traditional names that reflect the timeless
relationship between the people and the land. Often
they are connected with Dreaming stories or tell of
the meaning of an area.
For more information visit the national NAIDOC
website: www.naidoc.org.au
For more information on ACT NAIDOC Week 2015:
www.facebook.com/naidocACT
2015 Canberra & District Aboriginal & Torres Strait
Islander Community Sector Worker of the Year
S
ince 2006, the ACT Council of
Social Service has coordinated
the Canberra & District NAIDOC
Award for the Canberra & District
Aboriginal and Torres Strait
Islander Community Sector
Worker of the Year.
Nominations for the award are
open to Aboriginal and Torres
Strait Islander workers in the ACT
& region, who are employed
in the community sector and
non-government agencies who
work with the local community.
The award is presented at the
ACT NAIDOC Awards on Saturday
4 July 2015.
Nominations close
COB 18 June 2015
Nominate
For more information and
nomination form, please visit the
ACTCOSS website:
www.actcoss.org.au
Sponsor
ACTCOSS would like to thank
bankmecu for sponsoring
this award:
www.bankmecu.com.au
Update • Issue 72 • Winter 2015
11
NAIDOC Community Celebration:
Land & Learning, 9 July
T
his year’s NAIDOC theme, “We all Stand on
Sacred Ground: Learn, Respect and Celebrate”,
highlights Aboriginal and Torres Strait Islander
peoples’ strong spiritual and cultural connection
to land and sea. This theme is an opportunity to
pay respects to country and honour those who
work tirelessly on preserving land, sea and culture,
and to share stories.
Join us as we celebrate NAIDOC through
storytelling, artwork and a yarn with our
respected Elders and future generation.
Traditional Torres Strait Islander food and a BBQ
will be provided.
When:
Thursday 9 July, 11am – 2pm
Where:
The Smith Family, Office- Cnr Launceston and
Easty Streets, Woden
Contact:
Keith Brandy, [email protected],
02 6202 7200
This event is proudly supported by YWCA
Canberra, Northside Community Service,
Karralika, The Smith Family, Woden Community
Service, and ACTCOSS.
Join the Reconciliation Peer Network
By Samantha Quimby, Learning & Development Officer, ACTCOSS
T
he Reconciliation Peer Network is an informal
group designed to bring together ACT
community organisations who are interested in
reconciliation, including the process of developing
and implementing a Reconciliation Action
Plan (RAP).
Many organisations have shown their commitment
to reconciliation by developing a RAP. The network
offers an opportunity for organisations to collaborate
with others to achieve goals set out in their RAP.
Organisations starting their reconciliation journey
are also encouraged to connect with the network
and may be interested in downloading the Cultural
Awareness Self-Assessment Toolkit from the
ACTCOSS website as a first step.
ACTCOSS is committed to facilitating peer networks
as they bring together individuals who are facing
similar challenges or working towards a common
goal to provide a space for sharing their thinking,
resources, lessons learned, innovative ideas and
developing best practices in order to build capacity
and increase effectiveness.
The Reconciliation Peer Network is one such
network that is working toward developing
12
ACT Council of Social Service Inc.
respectful relationships with Aboriginal and Torres
Strait Islander peoples. The network provides an
opportunity for organisations to share and learn
from each other and to develop partnerships for
future collaboration on events and activities that
develop relationships, show respect and increase
opportunities for Aboriginal and Torres Strait
Islander peoples.
In the future, we hope the network will also provide
an opportunity as a group to meet with, and
seek the advice of, the ACT Aboriginal and Torres
Strait Islander Elected Body and other Aboriginal
community Elders and leaders.
At the end of June, the Reconciliation Peer Network
will have its second quarterly meeting for the
year and new participants at any stage of the
reconciliation journey are welcome.
The network has recently launched an email
network (RecNet) to support the quarterly face-toface meetings that commenced in 2014. For more
information, or to subscribe to this group, please
follow the link on the ACTCOSS website:
www.actcoss.org.au.
Resource:
National Disability Coordination Officer Program
Information from ‘About this resource’, www.ndcoaware.net
T
he National Disability
Coordination Officer Program
and website were borne of the
need for services and their staff
to better understand the culture
and customs of Aboriginal and
Torres Strait Islander people,
particularly around the subject of
disability, how that is seen within
an Aboriginal and Torres Strait
Islander context and how best
to engage with individuals, their
families and their communities.
Service provider staff who will
engage with Aboriginal and
Torres Strait Islander peoples
will normally undertake Cultural
Awareness Training as part of
their induction process. The
content of this website is meant
to strengthen and supplement
that Cultural Awareness Training
and offer more depth by giving
an insight into the feelings
and aspirations expressed by a
range of Aboriginal and Torres
Strait Islander people, their
family and carers and by those
service provider staff that have
worked alongside people from
those communities.
Aboriginal and Torres Strait
Islander culture within Australia
is both unique and diverse. No
single resource can hope to
accurately portray everything
contained within this diversity.
This Toolkit is a starting point
to assist with improving the
understanding and interaction
between Aboriginal and Torres
Strait Islander people with
disability and service provider
staff working to support them.
The content of this resource has
been created and contributed
by Aboriginal and Torres Strait
Islander people, sharing their
lived experience and providing
a brief introduction into their
culture and how contemporary
issues impact their daily lives.
Other content has been sourced
from publicly available material
produced by other organisations.
This site has been created
specifically to allow ongoing
input from Aboriginal and
Torres Strait Islander people and
organisations, who will be able to
add more and more stories that
will provide added insight into
the ways for improved service
provision and interaction with a
goal of empowering Aboriginal
and Torres Strait Islander people
with disability to achieve
improved educational and
employment outcomes.
Topics on the website include:
• Disability & Culture
• How To Engage & Network
Effectively with Aboriginal and
Torres Strait Islander People
• Advice & Information
• Education & Employment
• Positive Stories
• Linking Families with Services
• Increasing Knowledge
• Further Learning Resources
Visit the resource:
www.ndcoaware.net
NDIS support for Aboriginal & Torres Strait
Islander peoples in the ACT
Do you know an Aboriginal or Torres Strait Islander person
living in the ACT with a disability?
Brendan Richards and Amber Bootle are NDIS support workers who can assist the ACT
Aboriginal and Torres Strait Islander community to connect with the NDIS.
Brendan and Amber are based at Gugan Gulwan Youth Centre and can be contacted
on 02 6296 8900 or 0403 335 425.
Update • Issue 72 • Winter 2015
13
Gulanga Program
The Gulanga Program is designed to support ACT homelessness service providers and the children, youth and
family sector to develop and/or improve upon good, culturally appropriate practice standards. The program
employs Aboriginal and Torres Strait Islander workers and aims to provide better engagement with Aboriginal
and Torres Strait Islander peoples and their families to access the services that will best meet their needs.
Support & Networking
Tools & Resources
• Consultancy support for organisations &
To assist services to better respond & deliver culturally
appropriate services to Aboriginal & Torres Strait Islander peoples:
Aboriginal & Torres Strait Islander workers
• Aboriginal & Torres Strait Islander community
sector workers email group, network meetings &
online exit survey
• Mentoring for Aboriginal & Torres Strait
Islander workers
Training
• Aboriginal & Torres Strait Islander Cultural
Awareness Training
• Aboriginal & Torres Strait Islander Recruitment
& Retention
• The Effects of Racism Within the Workplace
• Engagement of Aboriginal & Torres Strait
Islander Peoples
NAIDOC Award
• ACTCOSS & the Gulanga Program coordinate
the NAIDOC Award for the Canberra & District
Aboriginal & Torres Strait Islander Community
Sector Worker of the Year
Contact Us
Interested in Gulanga resources and
services? Please contact us!
Cultural Awareness
Self-Assessment Toolkit
(CASAT)
Perpetual Calendar
for Reconciliation
& Health
Aboriginal & Torres Strait Islander
Cultural Resource for Community
Sector Workers
Gulanga Information Sheets on topics
such as recruitment & retention, & racism
Gulanga Good Practice Guides
Gulanga Activity Book
The Gulanga Activity Book was
developed as one of the many ways you
can assist your organisation to support
your Aboriginal and Torres Strait
Islander families.
www.actcoss.org.au
[email protected]
02 6202 7200
Find these resources on our website: www.actcoss.org.au
Learning & development calendar
Training / Forum
Date / Time
Cost: Member / Nonmember / Corp. or Govt.
Reconciliation Peer Network
Thu 25 Jun 2015
Free
Facilitated by ACTCOSS
10am - 11.30am
Cultural Integrity Reflection Program
Fri 31 Jul 2015
$176 / $250 / $325
Facilitated by Rod Little
9.30am - 4.30pm
(incl. GST)
Reconciliation
Aboriginal & Torres Strait Islander Recruitment & Retention Fri 14 Aug 2015
Presented by ACTCOSS
9.30am - 12.30pm
Free for ACTCOSS
members
Community Sector Managers
Leaders and Managers Learning Circle
Thu 23 Jul 2015
$60 / $70
Facilitated by ACTCOSS
(incl. GST)
Emerging Leaders Development Program
Agile Management
Wed 19 Aug 2015 $180 / $250 / $300
Presented by YellowEdge
9.30am - 4.30pm
(incl. GST)
Developing Teams & Managing Performance
Thu 29 Oct 2015
$180 / $250 / $300
Presented by YellowEdge
9.30am – 4.30pm
(incl. GST)
Introduction to Grant Writing
Wed 18 Nov 2015 $90 / $125 / $150
Presented by YellowEdge
9.30am-12.30pm
(incl. GST)
Improving Quality and Impact of Services
Social Impact Measurement: Evaluating Evolving Programs Thu 16 Jul 2015
Free
Presented by SIMNA
4.30pm - 6pm
Financial Viability
Thu 6 Aug 2015
Presented by RSM Bird Cameron
9.30am - 12.30pm (incl. GST)
Activity Based Costing
Tue 27 Oct 2015
Presented by RSM Bird Cameron
9.30am - 12.30pm (incl. GST)
Free / $50
Free / $50
People Powered Services
Community Development Peer Network
Tue 30 Jun 2015
Facilitated by ACTCOSS & CDNet
9.30am - 11.30am
Human Resources Peer Network
Thu 3 Sep 2015
Facilitated by ACTCOSS
9.30am - 11.30am
Free
Free
Find out more about our learning and development opportunities and how to register at the ACTCOSS
website: www.actcoss.org.au
Update • Issue 72 • Winter 2015
15
Next issue:
Update Issue 73, Spring 2015 edition
The Role of Non-Government
Human Services in Building
Social & Economic Capital
Members are welcome to contribute articles on
the theme.
Copy deadline: 10 August 2015
The ACT Council of Social Service Inc. (ACTCOSS)
is the peak representative body for people living
with low incomes or disadvantage, and not-forprofit community organisations in the Australian
Capital Territory.
Issue 73 will be distributed in September 2015.
ACTCOSS acknowledges Canberra has been
built on the land of the Ngunnawal people. We
pay respects to their Elders and recognise the
strength and resilience of Aboriginal and Torres
Strait Islander peoples. We celebrate Aboriginal
and Torres Strait Islander cultures and ongoing
contributions to the ACT community.
Advertise in Update
ACTCOSS
Would you like ad space? Or a loose-leaf flyer
insert? Contact us!
Address: Weston Community Hub,
1/6 Gritten St, Weston ACT 2611
Phone: 02 6202 7200
Fax: 02 6288 0070
Email: [email protected]
Web: www.actcoss.org.au
Space is limited! To guarantee your spot, let
Suzanne know as soon as possible.
Email: [email protected]
Ph: 02 6202 7235
Size/Type
1/4 page
1/2 page
Full page
Flyer insert
Member
$30
$60
$100
$70
Non-member
$90
$150
$225
$100
ACTCOSS committee
President
Jenny Kitchin, Anglicare ACT
Vice President
Camilla Rowland, Karralika Programs Inc.
Secretary
Darlene Cox, Health Care Consumers’ Association
Treasurer
Simon Rosenberg, Northside Community Service
Ordinary members
Lee-Ann Akauola,
Relationships Australia
Canberra & Region
Lucy Mitchell,
Marymead Child &
Family Centre
Martin Fisk, Menslink
Roger Munson, ACT
Disability, Aged & Carer
Advocacy Service
Miranda Garnett,
Koomarri
Jill Kelly, Inanna
(Nov 2014 - May 2015)
Fiona MacGregor,
YWCA Canberra
Alexa McLaughlin,
Associate Member
If you would like to
contact the Committee,
please contact
ACTCOSS and we will
put you in touch.
www.actcoss.org.au
ACTCOSS welcomes feedback. Please visit the
‘Contact’ page on our website for our feedback
form, or contact us using the details above.
ACTCOSS staff
Director
Susan Helyar
Deputy Director
Wendy Prowse
Office Coordinator
Lisa Howatson
Gulanga Program
Sector Development
Officers
Julie Butler
Keith Brandy
Kim Peters
Communications &
Membership Officer
Suzanne Richardson
Learning &
Development Officer
Samantha Quimby
Policy &
Development Officers
Angie Bletsas
Nadia McGuire
Tara Prince
Ruth Ragless
Update is a quarterly journal that provides an
opportunity for issues relevant to ACTCOSS’
membership to be discussed and for information
to be shared. Views expressed are those of
individual authors and do not necessarily reflect
the policy views of ACTCOSS.