cdbae - Wightman Telecom

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Page 1
Wightman Telecom
100 Elora St. N., Box 70
Clifford, ON N0G 1M0
TELEPHONE NO: (111)222-9999
Previous Bill
Payments/Adj
$59.79
$.00
ACCOUNT NO:
Current Billing
$152.08
A
Total Due
$211.87
MESSAGE CENTER
BILL AT A GLANCE 04/10/2010
JOHN AND JANE DOE
NO PAYMENTS RECEIVED
PREVIOUS BALANCE DUE
59.79
SUMMARY BY SERVICE TYPE
Local Phone Service
Internet Service
Equipment Rental
Digital TV Service
Wightman On Demand Service
Wightman Long Distance Charges
B
CURRENT BILLING AMOUNT
TOTAL DUE: PLEASE PAY THIS AMOUNT
JOHN AND JANE DOE
ACCOUNT NO:
11111111
TELEPHONE NO: (111)222-9999
BILL DATE: 04/10/2010
PAGE 3 OF 4
Wightman Telecom
100 Elora St. N., Box 70
Clifford, ON N0G 1M0
11111111
MONTHLY USAGE FOR TELEPHONE NO: (111)222-9999
Description
Total Taxes included in this statement:
Quantity
LOCAL PHONE SERVICE
LOCAL PHONE SERVICE
CALL ANSWER SERVICE
TOLL FREE NUMBER
GST
PST
Goods and Services Tax $6.85
Provincial Sales Tax $8.54
39.44
31.50
16.79
56.45
6.77
1.13
Date
1@
1@
Amount
29.95
4.95
1.75
2.79
Local Phone Service SUBTOTAL
211.87
39.44
INTERNET SERVICE
HIGH SPEED INTERNET SERVICE
GST
C
152.08
29.95
4.95
1@
30.00
Internet Service SUBTOTAL
30.00
1.50
31.50
EQUIPMENT RENTAL
MODEM RENTAL
1@
4.95
4.95
AMINO SET TOP BOX
GST
PST
2@
4.95
9.90
0.75
1.19
16.79
Equipment Rental SUBTOTAL
DIGITAL TV SERVICE
ESSENTIAL PACKAGE
PACKAGE A
GST
PST
1@
1@
Digital TV SUBTOTAL
04/10/2010
JOHN AND JANE DOE
Payment Due
Total Due
04/30/2010
$211.87
ACCOUNT NO:
11111111
TELEPHONE NO: (111)222-9999
JOHN AND JANE DOE
123 MAIN ST
ANYTOWN ON K6V 7M3
45
C-1-P-1
24.95
25.00
2.50
4.00
56.45
E
Please return lower portion with your payment...retain upper portion for your records.
Please do not attach payment to the stub.
Wightman Telecom
100 Elora St. N., Box 79
Clifford, ON N0G 1M0
24.95
25.00
Enter Amount Paid
Wightman Telecom
100 Elora St. N., Box 70
Clifford, ON N0G 1M0
D
A. The Bill Header Section is a quick way to look at your previous and current
due along with any payments or adjustments that had occurred in the past period.
B. Your summary for each type of service and charge associated will display in
the Bill At A Glance column.
C. The Message Center is a good location to check for important notices from
Wightman Telecom.
D. If you mail in your payment each month, please tear off the remittance stub and
include it with your payment. Please do not attach the payment to the stub.
E. The Monthly Usage section of the bill can be used to further explain
charges associated with each service. Charges will be itemized for each
type of service.
SELF SERVE
Wightman offers the option of paperless billing. There is no cost for this service.
To sign up for paperless billing and receive your monthly statements via email
instead of by paper bill, contact our business office at 1-888-477-2177.
To login to Wightman’s Self Serve, follow these instructions:
1. Go to wightman.ca
2. Click ‘Self Serve’
3. Login using your email address and password to view your bill online.
Page 3
G
LONG DISTANCE
you will notice the customer
account information in the
upper right hand corner of the
statement. Please ensure
that this information is
correct.
LONG DISTANCE USAGE FOR TELEPHONE NO: 111-222-9999
INDICATOR LEGEND
H
TC
DD
DR
TC
DN
TYPE OF CALL
DIRECT DIAL-DAY RATE
DIAL - REGULAR (OVERSEAS)
TYPE OF CALL
DIRECT DIAL - NIGHT RATE
H. The long distance detail
LONG DISTANCE DETAIL OF ITEMIZED CALLS
I
DATE
02-27
02-28
02-28
03-01
03-04
03-07
03-08
03-10
03-10
03-11
03-11
CONT
4:43pm
9:01am
10:07am
9:59am
4:35pm
6:59pm
8:57am
9:27am
9:32am
10:51am
12:27pm
TC
DD
DD
DD
DR
DD
DN
DN
DD
DD
DD
DD
OC
OC
OC
OC
OC
OC
OC
OC
OC
OC
OC
TO PLACE AND NUMBER
CALLEDCITY ST 999 555 1212
CALLEDCITY ST 999 555 1212
CALLEDCITY ST 999 555 1212
CALLEDCITY ST 999 555 1212
CALLEDCITY ST 999 555 1212
CALLEDCITY ST 999 555 1212
CALLEDCITY ST 999 555 1212
CALLEDCITY ST 999 555 1212
CALLEDCITY ST 999 555 1212
CALLEDCITY ST 999 555 1212
CALLEDCITY ST 999 555 1212
MIN
2.0
5.0
1.0
2.0
4.0
2.0
30.0
1.0
1.0
1.0
1.0
AMOUNT
.04
.10
.02
.04
.08
.04
.60
.02
.02
.02
.02
11 CALL(S) FOR 50.0 MINUTE(S)
LONG DISTANCE SUBTOTAL
GST TAX
PROV TAX
LONG DISTANCE TOTAL ITEMIZED CHARGES
.05
.08
YOUR
NEW
G. On each of the pages
JOHN AND JANE DOE
ACCOUNT NO:
11111111
TELEPHONE NO: (111)222-9999
BILL DATE: 04/10/2010
PAGE 4 OF 4
1.00
J
.13
1.13
legend will help to identify the
type of call that was made
from your phone as well as
any Long Distance Plans
that were applied to the call.
This section will also display
the monthly recurring charge
for your Long Distance Plan
(if any) and your Wightman
rates.
I. Long distance detail is
provided to you in this section.
Calls are rated based on your
Long Distance Plan (if any)
and your Wightman rates. If you
have specific questions about
long distance, please call
our office.
** Your bill may vary from the sample provided.
You may see additional pages based upon usage
or the number of services on your account. If you
have specific questions, please call our office.
TELEPHONE
BILL
L AYOUT
BILL AT A GLANCE 04/10/2010
JOHN AND JANE DOE
NO PAYMENTS RECEIVED
PREVIOUS BALANCE DUE
SUMMARY BY SERVICE TYPE
Local Phone Service
Internet Service
Equipment Rental
Digital TV Service
Wightman On Demand Service
Wightman Long Distance Charges
59.79
39.44
31.50
16.79
56.45
6.77
1.13
CURRENT BILLING AMOUNT
TOTAL DUE: PLEASE PAY THIS AMOUNT
152.08
211.87
J. The bottom of each call
detail page will have a
subtotal listed for the calls
made. The final page will
display the total of all long
distance charges and the
taxes applied(if applicable).
For Questions Please
Call Our Business Office
at 1-888-477-2177
0310-E