EMC_AnnualReport_r2.indd 1 6/8/16 7:30 PM
Transcription
EMC_AnnualReport_r2.indd 1 6/8/16 7:30 PM
EMC_AnnualReport_r2.indd 1 6/8/16 7:30 PM Welcome to Einstein’s Nursing Annual Report for 2015-16 Ric Cuming, EdD, MSN, RN, CNOR, NEA-BC, Vice President & Chief Nurse Executive For the past two years, I’ve enjoyed the great honor of working with the exceptional nurses at Einstein Medical Center Philadelphia and Einstein Medical Center Elkins Park. I’m so proud of your dedication, performance and the progress we’ve made. You are the heart of our organization. As we review the past year, which included our network’s noteworthy 150th anniversary, you have achieved some remarkable feats. Some that come to mind include successful redesignation as a Watson Caring Science Institute Affiliate for the 5th year in a row, decreasing post-op infection rates, reducing falls, increasing patient satisfaction, and fully implementing a safe patient handling program. You’ve taken the initiative to participate in shared governance to ensure the voice of Nursing is heard on issues that matter to you as professionals in the workplace. Through your work on interdisciplinary teams, you provide valuable input into your patients’ care plans. In addition, more and more nurses here at Einstein have increased their knowledge and skill level by attaining additional certifications and degrees. Together, as important members of the inter-professional care team, we deliver high-quality healthcare, provide outstanding customer service and create a wonderful workplace environment. I encourage you to read this annual report as a celebration of your achievements. Thank you for all that you do to support our network and for your dedication to professional nursing excellence. Let’s continue to make Einstein an even greater place to work. Flo Gunn Gallagher, BSN, RN, CRRN, Chair of Network Council & Clinical Nurse: 1 West - MossRehab Elkins Park I have been an Einstein nurse for over five years and could not be more proud. As an organization, specifically Nursing, we continually strive to improve quality, patient care, and RN engagement. One of the ways in which we positively influence patient outcomes and strengthen our inter-professional relationships is through our shared governance structure. This structure is founded on the cornerstone principles of partnership, equity, accountability, and ownership. It enables frontline Nursing staff to utilize their professional autonomous voice and inform the delivery of nursing care within a healthcare system. Looking back on the most recent year, our involvement in everything from selecting the products we use to promoting evidence-based practices has helped Einstein Healthcare Network meet our goals. A few examples of how our shared governance structure has impacted Nursing across the network are the involvement of interdisciplinary teams with CUSP and SUSP committees, reaching the designation phase for being Baby Friendly, and multiple community outreach projects at all levels. When our Nursing Shared Governance leaders gathered at a Nursing retreat on Jan. 5, 2016, nurses from every level were in attendance to give presentations on accomplishments toward Nursing strategic plan goals and objectives. From evidence-based practices and research projects to interdisciplinary teamwork to nurse education and professional development, and caring science projects, we’ve had quite a year! I encourage all nurses to continue to make sure our voice is heard by actively participating in shared governance. As Chairperson of Network Nursing Council, thank you to all my fellow nurses for an outstanding year. 2 WELCOME EMC_AnnualReport_r2.indd 2-3 WELCOME 3 6/8/16 7:30 PM TABLE OF CON TEN TS Einstein Healthcare Network 150 Years Einstein’s History & Mission Locations Transformational Leadership Nursing Mission, Vision, and Values Nursing Strategic Plan Nursing Philosophy Leadership Accessibility Internal Nursing Float Pool UHS Equipment Assessment ANCC Magnet Application Internal Customer Service and Satisfaction Structural Empowerment Shared Governance Teaching and Role Development Community Outreach Nursing Recognition & Awards Professional Development Certified Nurses BSN and Certification Trends Exemplary Professional Practice Professional Practice Model Watson Re-Designation Preventing HAPU Safe Patient Handling Program Nursing Recruitment Improving Patient Satisfaction New Knowledge, Innovations & Improvements Research and EBP Council Research Day Curos Caps Informatics Council Snoogle Dolls Levy 7 Redesign Empirical Outcomes 4 TABLE OF CONTENTS EMC_AnnualReport_r2.indd 4-5 Temporal Thermometers Journey to Baby-Friendly Designation Falls Project MossRehab LGBT Healthcare Equality Colostrum Project Research Study Reduction in SSI Disability Etiquette Project TABLE OF CONTENTS 5 6/8/16 7:30 PM Einstein Healthcare Network is a not-for-profit healthcare system, serving patients in the Greater Philadelphia region through our hospitals, physician practices and outpatient facilities. We have a proud history of clinical excellence and providing the kind of personalized, innovative care that goes far beyond just white coats and stethoscopes. At Einstein Healthcare Network, our Mission is to provide compassionate, high-quality healthcare to as many as we can reach. For 150 years, that idea has served as the basis for everything we do and can be traced to how we got our start back in 1866. While the hospital has grown from our original 22-bed facility into one of the largest, most comprehensive healthcare providers in the Philadelphia region, our Mission remains as important today as it was in the late 1800s. Over the years, it has defined us and helped us to redefine ourselves. Today, we are a leader in finding innovative ways to serve increasingly diverse communities and deliver new technologies and breakthroughs in breast health, organ transplantation and other areas. Here are some quick facts about Einstein: Locations See page 8-9 Employees About 8,500 Physicians Approximately 1,200 staff and voluntary physicians Licensed Beds 1,000 EI NSTEI N HEALTHCARE NETW O R K Our History & Mission The mission and founding principle of the Jewish Hospital was to provide relief to the sick and wounded, without regard to creed, color or nationality, or ability to pay. This was a revolutionary concept in 1866. The hospital opened in a 22-bed farmhouse in West Philadelphia. The hospital quickly became a refuge for soldiers returning from the Civil War, freed slaves and immigrants. Our original mission and core principle to care for all in need continues to guide Einstein Healthcare Network today. In 1952, the Jewish Hospital merged with Mount Sinai Hospital in South Philadelphia and Northern Liberties Hospital under the new name of Albert Einstein Medical Center - with the approval of the great scientist. The new entity was “devoted to medical teaching, medical research, and community health activity.” Today, Einstein Healthcare Network is a 1,000-bed regional network with approximately 8,500 employees serving the communities of Philadelphia and Montgomery County, Pa. Included in the organization are nationally ranked MossRehab, the Willowcrest skilled nursing center, outpatient care centers, and a network of more than 1,000 primary care physicians and specialists throughout the region. Residents and Fellows 410 Medical Education Programs 32 Patient Volume Hospital Admissions: 43,000 Annually Emergency Room Visits: 158,000 Outpatient/Physician Visits: 1.4 million annually 6 EINSTEIN HEALTHCARE NETWORK EMC_AnnualReport_r2.indd 6-7 EINSTEIN HEALTHCARE NETWORK 7 6/8/16 7:30 PM LO CA TIO N S To Collegeville To Allentown, PA A To Upper Gwynedd North Wales T To Doylestown, PA To Colmar To Doylestown, PA BU C K S C O U NTY East Norriton 559 West Germantown Pike East Norriton, PA 19403 Full service, tertiary care medical center in central Montgomery County, offering advanced cardiac services, cancer care, orthopedic services, minimally invasive and robotic surgery, and family-centered maternity care. Blue Bell Plymouth Meeting King of Prussia Specialty Care PIKE URN PA T Norristown Conshohocken MO NTGO ME RY C O U NTY MossRehab Clubhouse Programs Jenkintown Far Northeast Lafayette Hill RIDG E PIK E GE AN TO Wadsworth W N PI KE Cedarbrook SC HU Bryn Mawr YL KIL World-renowned physical medicine and rehabilitation, research and technology. Burholme Lawndale Mayfair Olney LR IVE R Bala Cynwyd MossRehab P HIL ADE L P HIA 1 A AMBULATORY CARE CENTERS TACONY PALMYRA BRIDGE 30 BETSY ROSS BRIDGE Acute-care medical center specializing in minimally invasive surgery. Both at 60 Township Line Road Elkins Park, PA 19027 The Nicholas and Athena Karabots Medical Building Minerva D. Braemer Medical Arts Building (Einstein Medical Center Montgomery campus) Center City ARE ELAW R RIVE 633 W. Germantown Pike (Plymouth Meeting) D Women's Health & Wellness Center (East Norriton) University City 5501 Old York Road, Philadelphia, PA 19141 Flagship location for Einstein Healthcare Network.Largest independent academic medical center in the region. Einstein Center One (Philadelphia) Einstein at Germantown Einstein Medical Center Elkins Park Einstein Medical Center Philadelphia MossRehab Outpatient Centers Pennypack Logan Germantown MossRehab Driving Program MossRehab Inpatient Locations Elkins Park RM To Paoli Einstein Healthcare Network Main Locations Primary Care Abington Einstein Medical Center Montgomery KEY To Langhorne, PA Einstein Healthcare Network Holmesburg Old City Einstein Healthcare Network Collegeville BENJAMIN FRANKLIN BRIDGE To Marlton, NJ Primary and Specialty Care Einstein offers quality primary and specialty services, including internal medicine, family practice, obstetrics/gynecology, pediatrics, cardiology, gastroenterology, nephrology, orthopedics and others. To Wilmington, DE 8 LOCATIONS EMC_AnnualReport_r2.indd 8-9 To Rehoboth Beach, DE South Philadelphia WALT WHITMAN BRIDGE To Woodbury, NJ Surgical Care Advanced outpatient and inpatient surgical care, using traditional as well as minimally invasive techniques in cardiology, orthopedics, bariatrics, liver/kidney/pancreas transplantation, neurosurgery and other specialties. LOCATIONS 9 6/8/16 7:30 PM TR AN S F ORMATIO N A L LEA D ER SHI P Transformational leaders develop a strong vision and clear philosophy that ensures Nursing’s mission, vision, values and strategic plan are aligned with the organization. Einstein Nursing’s Mission, Vision, and Values Our Vision: Advancing the art and science of Nursing. Through that vision, we aspire to bring to our patients and community Einstein Brilliance and Compassion in All We Touch, which is the vision for Einstein Healthcare Network. Our Mission: The mission of Nursing is a commitment to creating caring, healing environments with authenticity and intentionality for all we reach and touch through practice excellence, innovation, scholarship, and expressions of caring practices. With humanity, humility and honor, to heal by providing exceptionally intelligent and responsive healthcare and education for as many as we can reach is the mission of Einstein Healthcare Network. The mission is grounded in the Jewish concept of repairing and healing the world. In doing so, we respect the opportunity to be involved in our community and in people’s lives. 10 TRANSFORMATIONAL LEADERSHIP EMC_AnnualReport_r2.indd 10-11 We Value: • Each other as our greatest resource in achieving our mission. • Professionalism in our discipline. • Diversity for enriching our communities. • A culture of safety that protects our patients and ourselves. • Teamwork which supports and strengthens interdisciplinary collaborative practices. • Our patients and their families as active participants in their care. • Creating a superior experience for our patients, families, and communities. • Caring science, innovative models of care delivery, and integration of research and evidence-based practices. • Peer review as necessary for professional growth and development. • Education and lifelong learning. • Change and the opportunities it creates. Nursing Strategic Plan Nursing Philosophy Our Core Purpose Statement: To provide exceptional nursing care that honors the humanity and dignity of each person while advancing nursing as a profession. At Einstein Healthcare Network, we believe Nursing is both a discipline and a practice profession. As a discipline, we have a domain of knowledge, which has been developed over time by nursing theorists, leaders, scholars, and professional organizations. As a practice profession, we use the theoretical structures of this knowledge to inform education, practice, and research. Envisioned Future Goal: The Nursing Service Organization will drive the recognition of Einstein as the premiere network by being a leader in nursing innovation, caring science, scholarship, and community integration. Vivid Descriptions: • Einstein Nursing will be recognized as an influential determinant for choice of care within the community. • The Nursing Service Organization will be a major contributor to clinical excellence and the financial goals of Einstein Healthcare Network. • Continuing to use evidence-based practices and caring science, Einstein nurses will be trusted leaders in the optimal delivery of patient-centered care. • Our Nursing Service Organization will attract and retain nurses committed to exemplary professional practice and the cultivation of the next generation of nurse leaders. Watson’s Theory of Human Caring is the overarching nursing theory that informs the mission, vision, philosophy, and professional practice model for the Nursing Service Organization. The conceptualization of our philosophy is based on Caritas Process™ 4 Developing and Sustaining a Helping Trusting Caring Relationship. Relationship includes relationship to self, relationship with colleagues, relationship with patients, and relationship with community. To allow for caring moments, we need to have an authentic presence, seek genuine human connection, listen to hear the story of another, and be present for another. TRANSFORMATIONAL LEADERSHIP 11 6/8/16 7:30 PM Leadership Accessibility You spoke. Leadership Listened. Improving Internal Customer Service and Satisfaction There are several ways in which Einstein ensures our nurses have access to nurse leadership. Each month, invitations are extended to 24 nurses to join Vice President and Chief Nurse Executive Ric Cuming at either a breakfast or luncheon discussion group held on the Einstein Medical Center Philadelphia or Einstein Medical Center Elkins Park campuses. Internal Nursing Float Pool In direct response to needs identified by our nurses working at Einstein, a Central Staffing Clinical Manager position was approved. Pearl Megafu, BSN, RN, Clinical Manager of Central Staffing, was hired and is currently working on an initiative to recruit more nurses and patient care associates into the float pool. Float pool nurses will cover a variety of units, including Surgical, Medical, Critical Care, and more. Internal customer service and satisfaction are essential to productivity and the delivery of consistently excellent service to the patients and personnel of the healthcare organization. In January 2014, Internal Customer Satisfaction (ICS) survey scores for Einstein Medical Center Philadelphia averaged 71.7%. Leadership challenged itself to obtain an Internal Customer Satisfaction Score of 76.3% or above for the hospital. Nursing leaders, including Ric, regularly round on the Nursing units and hear from staff and patients how needs can be better met. Ric, Nursing directors and managers participate with staff in a variety of forums such as the Shared Governance Unit Practice Committee, cluster and council meetings, Research and Evidence-based Practice Council, and Comprehensive Unit-based Safety Program (CUSP) to name a few. Nurse Leaders: Always Within Reach You can regularly see or hear from Ric Cuming and Nursing leadership in a number of different venues: • Leader Rounding • Shared Governance Meetings • Nursing Newsletters • Nursing Matters Emails • Town Halls • Breakfast Discussion Groups 12 TRANSFORMATIONAL LEADERSHIP EMC_AnnualReport_r2.indd 12-13 UHS Assessment of Equipment In October 2015, when problems with IV pumps were identified, we brought in Universal Health System (UHS) to do an assessment and ultimately hired them to manage a large portion of our equipment, including pumps, in spring 2016. UHS brought in extra pumps and distributed them to all Nursing units. Going forward, UHS will make sure pumps are where we need them to be. Nursing Submits Official Application to ANCC to Begin Magnet® Designation Journey On December 23, 2015, Vice President and Chief Nurse Executive Ric Cuming submitted Einstein’s official inaugural application to the American Nurses Credentialing Center (ANCC) to begin our Magnet® Designation Journey. The application includes Nursing units at Einstein Medical Center Philadelphia, Einstein Medical Center Elkins Park, MossRehab, Einstein Center One, and Willowcrest. Magnet® recognition from ANCC is widely regarded as the highest mark of excellence a hospital can receive for Nursing. Bill Hudson, BSN, RN, CNML, joined the organization to oversee and guide the Magnet® Designation process. Beginning in May 2014, Vice President and Chief Nurse Executive Ric Cuming and Pat Modaferi, VP Healthcare Services implemented several initiatives that focused on improving ICS: • Formed a committee to suggest and develop strategies that will serve to improve ICS. • Developed an ICS Dashboard. The electronic dashboard provides support area and Nursing leaders with ICS survey data, interactive viewing capabilities, and resources needed to be successful in partnering to improve ICS. • Encouraged participation in the ICS survey, and emphasized the need to provide honest feedback when completing it. • Introduced and enforced ICS rounding to the network. Service area leaders must use standardized tools to guide rounding activities and document discussion, successes, and areas for improvement. They also must develop an action plan and document goal attainment. By September 2014, the ICS survey scores rose to 80.2%, surpassing the goal. By September 2015, the ICS survey scores increased even more to 86.5%. Internal Customer Satisfaction Survey Scores 100% 90% 80% 70% 80.2% 85.4% 88.1% 84.0% 86.5% 71.7% 60% 50% 40% 30% 20% 10% 0% Jan Sep Dec Apr Jun Sep ‘14 ‘14 ‘14 ‘15 ‘15 ‘15 TRANSFORMATIONAL LEADERSHIP 13 6/8/16 7:30 PM STRU C T URA L EM P O W ER M E N T Structural Empowerment ensures that nurses can take part in Shared Governance and decision-making structures and processes. At Einstein Medical Center Philadelphia, our nurses actively support organizational goals, contribute to improved community healthcare, and embrace opportunities for professional development. Our Commitment to Shared Governance Shared Governance has been central to Einstein Nursing for more than 23 years. The success of Shared Governance and of the clinical nurses on the units, clusters, and Network Council relies on the guidance, coaching and full support of Nursing management. Just as important, Nursing management is successful when clinical nurses have a voice and autonomy. This leads to improved empirical outcomes for our patients and a strong practice environment for our nurses. Our Shared Governance is a professional structural model, founded on the principles of partnership, equity, accountability and ownership. These principles enable sustainable and accountability-based decisions to support an interdisciplinary design for excellent patient care. Nursing Shared Governance leaders gathered at a Nursing retreat on Jan. 5, 2016. During the retreat, members formed workgroups to focus on the strategic plan, care delivery model and peer review. They explored how the professional practice model is evident in the practice of nursing. 14 STRUCTURAL EMPOWERMENT EMC_AnnualReport_r2.indd 14-15 Each Specialty Cluster Chairperson or Cluster Representative gave a presentation on their accomplishments toward Nursing strategic plan goals and objectives, which included the following: • RNs from SICU and SSU authored a featured article in the Nov/Dec 2015 issue of Clinical Nurse Specialist. • NICU presented on the “Benefits of Oral Swabbing of Colostrum” at a national conference in Florida. • RNs from MossRehab presented at conferences of the Association of Rehabilitation Nurses and International Association of Human Caring. • Eight Einstein nurses attended the Dynamic Shared Governance Conference in North Carolina in September. Three attendees from Network Nursing Council presented key information learned from national nursing experts on Shared Governance to Einstein Nursing Leadership on October 22, 2015. STRUCTURAL EMPOWERMENT 15 6/8/16 7:30 PM Teaching and Role Development Heart Failure Education/Teach Back Success Story Heart Failure (HF) is a chronic condition, which has been associated with high 30-day hospital readmission rates across health institutions in the United States. Many HF patients have grappled with managing their condition. Published literature supports the importance of education in preventing readmissions. Einstein Medical Center Philadelphia has its share of challenges with high readmissions rates among HF patients. Thus, the institution sought to develop measures to effectively educate our hospitalized patients with HF about self-care in order to curtail preventable readmissions. the creation of a HF Education Packet (HFEP). The group decided to apply the “teach-back” methodology to the HC patient education project to increase its effectiveness. Einstein Nursing’s Professional Practice Model and Care Delivery System provides the framework for improving nurses’ expertise in teaching the patient and family. In this instance, there was an opportunity for Einstein’s nurses to analyze the role patient education played in managing chronic conditions. The nurses found the HFEP in conjunction with the TB techniques to be excellent patient education tools. The consensus was that it improved teaching. The patients really liked the layout, and found it easy to understand. Similarly, the educational opportunity provided by the institution through the TB methodology was well received and found to be crucial in equipping the nurses with the necessary skills and knowledge to address the complex needs of HF patients. The overall feedback from the Nursing staff and patients was very positive. The project is ongoing, and data is still being collected. The continued dedication of the organization in supporting the staff and patients we serve with these quality programs makes sustainable improvements very likely. Nursing decided we needed to find a more effective way to teach patients. This led to the implementation of “teach-back” (TB), an evidence-based form of teaching that has been found to help patients retain more information. Einstein launched an initiative to train the Nursing staff on the TB techniques to be used to improve patient education. Meanwhile, the Heart Cluster (HC), the members of Shared Governance for the Institute for Heart and Vascular Health, were concurrently developing an Evidence-Based Project on standardizing education for HF patients, which led to 16 STRUCTURAL EMPOWERMENT EMC_AnnualReport_r2.indd 16-17 The HFEP were placed strategically on each unit for nurses to distribute to HF patients. Staff began using TB with the HFEP packets, to more effectively educate patients on understanding their condition, and learning how to manage it. The documentation section allowed nurses to see what the patients already had learned, and focused on the information the patient needed. STRUCTURAL EMPOWERMENT 17 6/8/16 7:30 PM Community Outreach Community benefit programs are critical to the health and well-being of Einstein patients and neighbors. We’re proud of our nurses’ dedication to these programs. Nursing is fully involved with the Gutman Diabetes Institute and state-funded Centering Pregnancy Program. On Stroke Alert Day, nurses provided stroke awareness information to the commuting public. Additionally, hundreds of Nursing staff members participated in the netwok’s community events. In total, we provided health screenings and health information at 43 community events, touching over 3,700 residents in all our service areas. School District Flu Shots In an attempt to promote health and wellness, Einstein Medical Center Elkins Park and MossRehab asked Cheltenham School District if it would be interested in having Einstein administer flu vaccinations. The District has an annual flu shot campaign, in which it offers flu shots to its employees, so it was thrilled to have a hospital within its community offering assistance. Einstein provided nurses who volunteer to screen school staff and administer the flu shot. Screenings are held in October and schools are assigned times. Einstein provides the needed items for administration including the forms, vaccine and needles. The RNs volunteering their time meet with each Cheltenham District employee to review a flu shot questionnaire and answer any questions. The nurse then administers the flu shot and provides the employee with a copy of the flu shot questionnaire and acknowledgment form. Carol Daley, BSN, RN, Mary Lou Arocena BSN, RN, Jean Albany MSN, RN, Sue McLaverty and Bernadette Anderson, BSN, RN, were all participants in the flu shot campaign. Kate Hesson, BA, Senior Physician Liaison, assists with the arrangements between the District and Einstein. 18 STRUCTURAL EMPOWERMENT EMC_AnnualReport_r2.indd 18-19 Since the program has begun, the Einstein staff administered approximately 200 to 250 flu shots annually to the Cheltenham School District staff. The District continues to call yearly to set up its flu shot schedules. Home Cook Heroes Members of the MossRehab Cluster participated in the Home Cook Heroes program on February 17, 2016, at Gift of Life Family House. This program ensures a home-cooked meal for our guests at the Family House, which makes a difference in the lives of transplant patients and their families. Einstein Medical Center Philadelphia, Einstein Medical Center Elkins Park, MossRehab, and Willowcrest Nursing Staff members donated new school supplies, gloves, hats, scarves, snacks, story books, coloring books, stuffed animals, stickers, games, and many other items to fill large treasure chests – enough for 28 classrooms plus the Principal’s office at the Potter Thomas Promise Academy in North Philadelphia. Maryann Donnelly, BSN, RN, SICU spearheaded a holiday collection of items desired by U.S. troops. Staff members and employees dropped their donated items into the designated carton on the unit. Donnelly and her husband personally covered all shipping costs for the filled and heavy cartons that they sent to our service men and women deployed overseas. In addition to the Angel Tree Project (program of the Salvation Army) that Carolyn Jacobson, MSN, RN, CCRN, SICU coordinates annually, she also partnered with an organization called The Joy Of Sox and collected 20 packages of heavy-duty socks, which are then given to men, women, and children who are homeless. Although there are many needs, socks are one of the cherished items that the homeless rarely receive. Levy 4 Unit Practice Committee collected TastyKakes, cookies, candy and other treats along with cards, books, and games, which were packed up and shipped out to surprise a unit staff member’s son and his fellow soldiers stationed in Afghanistan. Levy 7 Unit Practice Committee members and their unit staff created holiday gift bags. Staff purchased and/or donated items such as socks, shampoo, deodorant, books, inspiration angels, and other items and filled each bag. Between Christmas Eve and Christmas Day, each patient on their unit was personally given one of the gift bags by staff members. 1 North MossRehab staff adopted a family that was in need and referred by an employee. Unit employees collected donated items and the gifts were delivered to the family for Christmas. It was an uplifting experience for both patients and staff members. Maryann Feldstein, BSN, RN, Neonatal ICU and Amanda Conley, BSN, RN, Medical ICU coordinated efforts in which each of their units adopted a (2nd and 4th grade) class at a local school. Staff members donated and wrapped gifts so each child had a gift with his or her name on it. Lifter 3 & 4 staff members have been caring and supportive to a very ill colleague with visits, calls, notes and cards, offering and bringing her comfort and caring. Keeping babies warm is a project coordinated by Carla Lecoin, BSN, who purchased four baby snowsuits for moms in need. Staff collected $525 as a gift for a staff member caring for a seriously ill family member. Randi Boucher, BSN, RN, CBC, Terri Jasner, BS, RN, CBC, and Carla Lecoin, BSN, coordinated an event with proceeds going to the staff member to help care for her family member. The Neuroscience, Surgical Stepdown, and Medical Progressive Units adopted a family with two children through the Breathing Room. Nursing staff members and employees donated funds for this holiday activity. Rachel Lehman, BSN, RN, Dawn Delaney, BSN, RN, Tammy Wicher, BSN, RN, and Kristina Tregnan, Health Unit Coordinator, did the shopping, wrapping and delivering of all the gifts to a surprised and appreciative family. Medical Progressive Care Unit staff donated funds for a poinsettia plant for each patient on their unit. Tower 4 staff adopted a family for the holiday and then on Christmas Eve, a colleague’s house had a major fire. On Christmas morning, Andee Tompkins, RN, had already initiated a collection to provide some support to their co-worker. Lisa Pinder, BSN, CRRN, Nurse Manager, along with six nurses and a neuro-psychologist from the Brain Injury Unit at MossRehab at Elkins Park, prepared a Cinco de Mayo-themed dinner for the residents (patients and families) at the Gift of Life House in Center City Philadelphia. The group shopped for and purchased the food, then prepared and served the meal, which was enjoyed by all. MossRehab at Sacred Heart team created a giving tree. This year the staff decorated their holiday tree with an abundance of assorted school supplies. All of the items will be donated to a deserving 1st grade class in their Lehigh Valley Community. STRUCTURAL EMPOWERMENT 19 6/8/16 7:30 PM 2015 Nurses Week Caring Spirit Awards MossRehab Cluster Ghazala Khan, BSN, RN, 4th Fl Heart Institute Denise McLaughlin-Smith, RN, CCU Medical Surgical Cluster Tyra Minnay, PCA, Levy 7 Danielle Scarpitti, RN, CRRN, 4th Fl Cynthia Visco-Ludwig, RN, CCU Angelika McCaffrey, BSN, RN, Bucks Nicole Carter, BSN, RN, T5 Susan Gulla, MSN, RN, CMSRN, Tower 4 Nicole Zeoli, BSN, RN, 1 West Romana Ouana, Tech, T5 Lillian Arrington, HUC Nolan Bowers, NA, Doylestown Teena Branham Wilson, HUC, T5 Team Award - Diabetes Resource Team Yvonne McKinstry, NA, 1 North Women and Children’s Cluster Beverly Carroll, RN, L&D Willowcrest Merrill Baby, BSN, RN Tyona Washington, C.N.A. Sue Rubin, RN, NICU Stacey Redley-Peak, BSN, RN, NICU Team Award- NICU Community Outreach Group Surgical Services Evelyn Gonzalez, BSN, RN, CNOR, EMCP Danielle Bilsland, BSN, RN, EMC EP Stephanie Repitsky, ARRT, Center 1 Critical Care Cluster Catherine Vanore, BSN, RN, CCRN, SICU Gwynne Booth, BSN, RN, CCRN, SICU The RN Excellence Awards were presented at a special celebration held at Einstein Medical Center Philadelphia. Lindsay Dietz, BSN, RN, CRRN, from MossRehab at Doylestown, was presented with the Vanessa Hawkins-Sellers RN Excellence Inspiration Award, given to honor a nurse who is shown to be inspirational to others trying to achieve RN Excellence. This award honors the memory of Vanessa Hawkins-Sellers, BSN, RN, a former Einstein nurse who passed away in 2009. RN Excellence pins were distributed to 127 RNs who had RN Excellence portfolios approved in the areas of Clinical Practice, Leadership, and Education. 20 STRUCTURAL EMPOWERMENT EMC_AnnualReport_r2.indd 20-21 Molly Fitzpatrick, BSN, RN, PCU Kristen Gerard, BSN, RN, CCRN, MICU Shared Governance Leadership Award Crystal Long, BSN, RN, T8 Nursing PRISM Award Catherine Reynolds, RN, BSN, ML, JL Team Award - Neuroscience Unit Practice Committee for the Christmas Project Marianne Smith Catanzaro Caring Spirit Award Marlene Case, RN, EMCP ED Emergency Cluster Raelynne Bamberger, BSN, RN, CEN, EMCP Tommy Campbell Caring Spirit Award Kevin Ho, BSN, RN, MICU Gene Spoerl, RN, EMCP Kathleen F. Kelly, BSN, RN, EMCP Pat Adams, RN, Gutman Diabetes Institute Becky Storbrauck, RN, Gutman Diabetes Insitute Jackie Dwyer, Gutman Diabetes Institute Noreen Aswad-Castelli, Food & Nutrition Lisa Tafflin, Food & Nutrition Christine Garrity,EMCP, Tower 5 Nicole Carter, RN, EMCP, Tower 5 Marilynn Gregory, RN, EMCP, PCU Tonya Austin, RN, EMCP, Tower 6 Andrea Young, RN, EMCP, Tower 8 Vini Joby, RN, EMCP, Tower 8 Naomi Higgins, RN, EMCP, Levy 9 Patricia Lundlin,RN, EMCP, Levy 9 Shinzy Mathew, RN, EMCP, Levy 9 Sarah Palacios, RN,EMCP, NSU Mini Saji, RN, EMCP, Levy 7 Dominque Sime-Joseph, EMCP, MICU Elizabeth Thomas, MSN, RN, ACNS-BC, NEPD Mary Lou Arocena, RN, EMC Elkins Park, PCU Angelo Arocena, RN, MossRehab, 3 Main Lailitha Mathew, RN, MossRehab, 2 Sley Advance Team Award Advance Team Award The Women’s and Infant’s Cluster Council was named the winner of Advance for Nurses Best and Nursing Team Award in the The Women’s Infants’ Cluster Community Outreach Category. Council was named the winner of They will be featured in the Best May Issue of Advance. Advance for Nurses Nursing Team Award in the Community Outreach Category. They were featured in the May 2016 Issue. STRUCTURAL EMPOWERMENT 21 6/8/16 7:30 PM DAISY Award Honorees January 2015 – April 2016 April 2016 Michele Braga 5 Main Einstein Medical Center Elkins Park October 2015 Michael Carpenter 1 West, Post-Stroke Unit MossRehab Lauren Grabowski Department of Urology Physician Practices Mary Moleski Tower 8 Einstein Medical Center Philadelphia March 2016 Aurore Suong Tabor Acute MossRehab Terry McShane Neonatal ICU Einstein Medical Center Philadelphia February 2016 Benita McCann Surgical ICU Einstein Medical Center Philadelphia Eileen Irlich 1 North MossRehab January 2016 Maria Kelmansky Tower 5 Telemetry Einstein Medical Center Philadelphia Timi Florkowski Tabor Inpatient Acute MossRehab December 2015 Jim Rosnick Emergency Department Einstein Medical Center Elkins Park Daphne Dennis Medical ICU Einstein Medical Center Philadelphia Matt Petruzzi Brain Injury Unit MossRehab November 2015 Adrienne Flint Short Procedure Unit Einstein Medical Center Philadelphia Lori Roadcap MossRehab Unit at Doylestown 22 STRUCTURAL EMPOWERMENT EMC_AnnualReport_r2.indd 22-23 May 2015 Dinu Mathew, BSN, RN MossRehab Unit at Doylestown Reba Azoff Nursing Scholarship Program September 2015 Robin Stotesbury, RN Short Procedure Unit Einstein Medical Center Philadelphia Megan Kempf, BSN, RN, CBC Labor & Delivery Unit Einstein Medical Center Philadelphia Carol Daley, BSN, RN Progressive Care Unit Einstein Medical Center Elkins Park April 2015 Nida Quirong Jones, RN, CNN Home Dialysis Einstein Medical Center Philadelphia During the 2014 Nurses Week celebration, we announced the creation of the Reba Azoff Nursing Education Scholarship program. Created by a bequest of the Reba Azoff estate, the scholarship program will award up to 10 individual scholarships annually. These scholarships are one-year awards. The scholarships are intended to support Einstein nurses in their quest to advance their professional nursing education and are in addition to our existing tuition reimbursement program. During Nurses Week 2015, the scholarship winners were announced and have been pursuing their educational endeavors. Lindsay Dietz, RN, BSN, CRRN MossRehab Unit at Doylestown August 2015 Karen Shipman, RN, CEN Emergency Department Einstein Medical Center Philadelphia Ghazala Khan, MSN, RN, CRRN Brain Injury Unit MossRehab Sandy Puthran, BSN, RN, CRRN 3 Main/West MossRehab March 2015 Barbara Davis, RN, CEN Emergency Department Einstein Medical Center Elkins Park Velma Ross, RN Willowcrest July 2015 Mary Kate Brady, BSN, RN, CCRN Surgical IICU Einstein Medical Center Philadelphia Patrice Stone, RN, CRRN Sley 2 MossRehab Tara Davis, BSN, RN MossRehab Unit at Doylestown Omega Tarnoviski, MSN, CRNP Cardiology Physician Practices June 2015 Lalitha Mathew, RN Tabor Inpatient Acute MossRehab Holly Simon, BSN, RN Critical Care Unit Einstein Medical Center Elkins Park Patrick Molloy, BSN, RN, CCRN Surgical ICU Einstein Medical Center Philadelphia Natalie Jordan, BSN, RN Cardiac Critical Care Unit Einstein Medical Center Philadelphia February 2015 Colleen Dikon, BSN, RN, CCRN Surgical ICU Einstein Medical Center Philadelphia 2015 Scholarships BSN Mary Wright – ED, EMC EP Joanne Brown – ED,EMC EP Kathleen Kelly – ED, EMCP Francesca Abrams - 3 Main, MossRehab Tyanna Brown - 1 North, MossRehab Lisa Magee - 1 West/1 North, MossRehab MSN Denise Griffin-Stevenson - NEPD Simone Nicholson – OR, EMCP Edythe Durning, RN, CRRN 1 North MossRehab Anthony Saint-Preux – SICU, EMCP Susan Ackiewcz – Levy 5E, EMCP January 2015 Andee Tompkins, RN Tower 4 Einstein Medical Center Philadelphia Evelyn Cline, BSN, RN, CRRN Spinal Cord Injury Unit MossRehab STRUCTURAL EMPOWERMENT 23 6/8/16 7:30 PM Recognition & Awards Cathy Markey, MSN, RN, CCRN, CEN, Trauma Education and Outreach Coordinator, was selected as a finalist in the category of Educator – Staff Development in the 2015 Nightingale Awards of Pennsylvania. Nida Imperial, BSN, RN, Tower 5 clinical nurse, was recognized by the National Organization of the Philippine Nurses Association of America for her leadership and dedication demonstrated by the increase in chapter membership and fund-raising. Lindsay Dietz, BSN, RN, CRRN, MossRehab Doylestown Unit, received the Vanessa Hawkins Sellers Inspiration Award on November 13, 2015 at the annual RN Excellence Program recognition event. The award is given in memory of a former Einstein nurse who inspired and guided her peers in developing their own portfolios of evidence supporting their professional growth and nursing achievements. The Women’s and Infants’ Cluster was selected by Advance for Nurses publication for the region’s 2016 Best Team Award for Community Outreach for their ongoing work supporting the women and children in a local domestic violence shelter. This collaborative team includes the following nurses from Labor and Delivery, NICU, and Mother Baby Units: Ayesha Allen, BSN, RN CBC, Randi Bouccher, BSN, RN CBC, Sarah Brown, BSN, RN CBC, Diana Cameron, BSN, RN CBC, Elizabeth Capella, BSN, RN, Debbie Elliot, BSN, RN CBC, Maryann Feldstein, RNC-NIC, CBC, Sonia Gonzalez, BSN, RN CBC, Karen Horner, BSN, MHA, RNC-OB, Sherrie Joseph, ADN, RNC-OB, Megan Kempf, BSN, RN CBC, Laren Keller, BSN, RN CBC, Erin Kocotis, BSN, RN CBC, Sonali Patel, BSN, RN, Antoinette Phillips, RN, and Alicia Valentin, BSN RNC-OB. Elaine Flynn, MSN, RN, CRRN, CIC Infection Preventionist, MossRehab, was awarded the 2015 ARN President Award at the ARN Education Conference in New Orleans. The recipient of the President’s Award has demonstrated special service to ARN as a leader in both national and chapter capacity and exemplified the organization’s philosophy and goals. Bertha Jackson, MSN, RNC, CRNP, in the Immunodeficiency Clinic has been selected by the Community Advisory Board of the Penn Center for AIDS Research to receive a prestigious Red Ribbon Award for Community Leadership. The ceremony took place in Philadelphia’s City Hall on December 1, 2014. Poster Presentations Elaine Flynn, MSN, RN, CRRN, CIC, Beth Jacobs, RN, and Arlene Sirmarco presented a poster entitled “Challenge Accepted: Creation of a Clinical Competent Comprehensive Pressure Ulcer Prevention Program” at the American Medical Rehabilitation Providers Association meeting in Nashville, on October 14, 2015. Nida Quirong-Jones, RN, Home Dialysis, had two abstract submissions accepted for poster presentations as follows: “Peritoneal Dialysis in Elderly Patients” accepted for the 36th Annual Dialysis Conference in Seattle, Washington, from February 27 to March 1, 2016. 24 STRUCTURAL EMPOWERMENT EMC_AnnualReport_r2.indd 24-25 “Successful Peritoneal Dialysis in Elderly Patients” accepted for poster presentation at the 47th National Symposium of the American Nephrology Nurses Association in Louisville, Ky. from May 1 to 4, 2016. Elizabeth Thomas, MSN, RN, ACNS-BC, Nursing Education and Professional Development and Stacey Doering, BSN, RN, Tower 6 presented a poster: “Wiping Away Blood Stream Infections: Chlorhexidine Baths in the Medical Surgical Population” at the Academy of Medical Surgical Nurses National Convention in Las Vegas, from September 24 to 27, 2015. Maryann Malloy, MSN, RNC-NIC, Nurse Manager presented her poster “Integration of the language of caring into the documentation through the development of the electronic interdisciplinary plan of care” at the SouthEastern Pennsylvania Organization of Nurse Leaders Conference, on November 7, 2014 in Malvern, PA. The following posters were presented at the 2015 Einstein Nurses Week Research, Evidence-based Practice and Caritas Day. Nicole Pecoraro, BSN, RN, CMSRN, and Elizabeth Thomas, MSN, RN, ACNS-BC, presented “Preventing Readmissions: Empowering Patients To Drive the Discharge Process.” Center’s annual Magnet Conference in Dallas. Joan Weymouth, BSN, RN, CEN, presented her poster “Mindfulness and Chronic Pain – a literature review.” Neonatal Intensive Care CUSP Team members presented “Learning from Defects- Neonatal CUSP Initiative in the safety of Blood product administration.” Sharon Sauer, BSN, RNC-NIC, Heather Coughenour, RN, Jenny DiCondina, RN, Philomena Hagerty, BSN, RNC, from NICU presented “Effectiveness of Oral Administration of Colostrum.” Crystal Lentz, BSN, RN, Maureen McGinnis, BSN, RNC, Amy Miller, BSN, RN, Sonali Patel, BSN, RN, Jane Lodise, MSN, RNC, and Anneliesse Gualtieri, RN, presented “Journey to Baby Friendly: Education is the Ticket.” Nida Quirong-Jones, RN, CNN; Renee Johnson, RN, CNN, presented “Peritoneal Dialysis Course 101 for Inpatient Nursing Staff.” Maryann Malloy, MSN, RNC-NIC, had a poster, “Infusing the Theory of Human Caring into the Role of the Nurse Leader in Conjunction with our Studer Initiative, at the Association of Neonatal Nursing” in September 2015. Podium Presentations Dolores Morrison, MSN, RN, ACNS-BC and Charlene Griffin, MSN, RN, ACNS-BC, presented “Venous Access Preservation Program: Using Ultrasound Guidance” and “The Role of the Clinical Nurse Specialist in Developing a Vascular Access Preservation Program with Ultrasound for Medical Surgical and Step Down Clinical Nurses.” Shari Goodman, MSN, RN, CRRN, presented “Taking Credit Where Credit is Due: Translating Care Into Nursing Documentation.” on October 2, 2015 at the 41st Annual Educational Conference for the Association of Rehabilitation Nurses in New Orleans. Lisa Pinder, BSN, RN, CRRN, Megan Wood, BSN, RN, CRRN and Robyn Silverman, BA, presented “The Magic of a Safe Patient Handling Program: Keeping Patients and Healthcare Providers Safe.” Lisa Pinder, RN, BSN, CRRN, presented “One Team’s Approach to a Brain on Fire” at the UPMC 6th Annual Current Concepts in Brain Injury Rehabilitation in Pittsburgh on November 7, 2015. Pamela Kain, MSN, RN, ACNS-BC, presented “Educating RNs on Extracorporeal Liver Assist Device (ELAD).” Theresa DiFranco, BSN, RN, PCCN, SCRN, Stepdown Unit presented on the topic Hemorrhagic Strokes at the stroke conference held at Einstein Medical Center Philadelphia. Elaine Flynn, MSN, RN, CRRN, CIC; Beth W. Jacobs, RN, CCM, CRRN; Susan McCulley, MSN, RN, NE-BC, presented “Empowering the Team to Prevent Hospital Acquired Pressure Ulcers.” Sharon Sauer, BSN, RNC-NIC, Heather Coughenour, Amy Miller, BSN, RN, Sonali Patel, Colleen Masterson, Moira McDevitt, Priscilla Nunez shared “Caring Language in the Neonatal Care Plans.” Maryann Malloy, MSN, RNC-NIC, and Sharon Sauer, BSN, RNC-NIC, presented “Integrating the Language of Caring into the Interdisciplinary Plans of Care.” Elaine Flynn, MSN, RN, CRRN, CIC, Mary Hunter, BSN, RN, CNN,Nicole Pecoraro, BSN, RN, CMSRN, and Peggy Seminara, MHA, RN, NE-BC, NHA, presented “We’re not in ICU Anymore: Long-term Care and Dialysis Units Collaborate on Process Improvement to Reduce Central Line-associated Bloodstream Infections.” Dayana Durocher, MSN, RN, Laila Derrick-Neal, BSN, RN, Turena Reeves, BSN, RN, Kisha Wilkinson, BSN, RN, and Jill Stunkard, MSN, RN, presented their CUSP team work “Learning From Defects Decreases MICU CLABSI Rates.” Denise Griffin Stevenson, BSN, RN, NEPD, presented “Touch Therapy: What a Great Complement.” Lisa Sincavage, BSN, RN & Elaine Flynn, MSN, RN, presented “Decision-Making Through Shared Governance” at the Association of Rehabilitation Nurses 40th Education Conference in Anaheim, Calif. in October 2014. Elaine Flynn, MSN, RN, “If You Dream It You Can Do It: Bundled Approach to Prevention of Hospital Associated Infections” Paper at the Association of Rehabilitation Nurses 40th Education Conference in Anaheim, Calif. in October 2014. Concurrent session “A Journey into Caring Caritas Consciousness - Imagine the Possibilities” at the Association of Rehabilitation Nurses 40th Education Conference in Anaheim, Calif, in October 2014. Caritas Coaches Maryann Malloy, MSN, RNC-NIC, Neonatal Intensive Care Unit, EMCP, and Sharon Sauer, BSN, RNC-NIC, NICU Clinical Nurse, presented their work integrating caring language into the documentation through the development of the electronic interdisciplinary plan of care at the Caritas Consortium in October 2014 in Dearborn, Michigan. Maryann Malloy, MSN, RNC-NIC, gave a podium presentation on “Infusing the Theory of Human Caring into the Role of the Nurse Leader in Conjunction with our Studer Initiative” at the Caritas Consortium in October 2015. Speaking Engagements Cathy Markey, MSN, RN, CCRN, CEN, Trauma Education & Outreach Coordinator and Director of Think First, along with Donna L. Long, M.Ed., CTRS, Manager of MossRehab Clubhouse, conducted an injury prevention program to two groups of high school students at Jenkintown High School in February. Desiree Soto, RN, Cardiac Catheterization Lab Clinical Nurse, presented the five-year history of the ICD Support Group at their anniversary celebration in September 2015. The Electrophysiology staff participated in this endeavor. Publications Amanda Conley, BSN, RN, CCRN, authored the short story “Jane Doe” published July 2015 in Chicken Soup for the Soul: Inspiration for Nurses, 101 Stories of Appreciation and Wisdom. Ric Cuming, MSN, RN, EdD, CNOR, NEA-BC, co-authored the chapter “Workforce Engagement and Collective Action” in the 6th edition of Patricia S. Yoder-Wise’s Leading and Managing in Nursing. Beth Hurwitz, BSN, RN, CEN, and Joanne Brown, RN, Einstein Medical Center Elkins Park Emergency Department, and Gerry Altmiller, EdD, APRN, ACNS-BC, Faculty Consultant, authored “Improving Pediatric Temperature Measurement in the ED” published in the American Journal of Nursing, September 2015, Volume 115 - Issue 9. Andrea McGlinsey, MSN, RN, Surgical ICU, Patricia Rudd, BSN, RN, Levy 4 and Alanna Bergman, MSN, CRNP, CCRN, along with two colleagues, authored a manuscript, “Restraint reduction, restraint elimination, and best practice: Role of the clinical nurse specialist in patient safety” which was published in Clinical Nurse Specialist Journal in the November to December 2015 issue. Elaine Flynn, MSN, RN, CRRN, CIC, presented “CMS IRF Infection Control Quality Indicators“ on October 2, 2015 at the 2015 ARN Education Conference in New Orleans. Elizabeth Thomas, MSN, ACNS-BC, and a colleague had a journal article, “Diabetes Guidelines: Who is in the Drivers’ Seat?” published in the January/February 2014 Med-Surg Matters. Ric Cuming, RN, MSN, EdD, NEA-BC, CNOR, VP and Chief Nurse Executive, along with three colleagues from the RJW Executive Nurse Fellows Program, presented “Culture of Civility and Respect: A Nurse Leader’s Role” in October 2014 at the American Nurses Credentialing Dolores Morrison, MSN, RN, ACNS-BC, Justine Sgrillo, BSN, RN, BA, and Lauren H. Daniels, MSN, RN, ACNSBC, authored a continuing education article, “Managing Alcoholic Liver Disease” published in the November issue of Nursing 2014. STRUCTURAL EMPOWERMENT 25 6/8/16 7:30 PM Professional Organizations Nida Imperial, BSN, RN, Tower 5 Clinical Nurse, was elected President of the Pennsylvania Chapter of the Philippine Nurses Association of America. Bill Hudson, BSN, RN, CNML, Director, Magnet Program was appointed to the 2016 American Organization of Nurse Executives Abstract Review Task Force, 2015 Steering Committee for Nursing Leadership for Maryland Action Coalition, and Chair of Work Task Force of the Philadelphia Area Magnet Consortium. Chuck Belmont, BSN, RN, CHEP, Nurse Manager, Emergency Department is PA State Board Director of Emergency Nurses Association. Ric Cuming, EdD, MSN, RN, CNOR, NEA-BC, VP & Chief Nurse Executive, is an Editorial Board Member of AORN Journal. Nancy Pokorny, MSN, MHA, RN, Director of Nursing, is on the Nominations Committee for SouthEastern Pennsylvania Organization of Nurse Leaders. Elaine Flynn, MSN, RN, CRRN, CIC, Infection Control Practitioner, is Board Director, Education Committee and Government Affairs Committee of the Greater Philadelphia chapter of Association of Rehabilitation Nurses. Susan McCulley, MSN, RN, NE-BC, Clinical Director, MossRehab and Einstein Medical Center Elkins Park Acute Inpatient is Board Director and Leadership Committee of Greater Philadelphia chapter of Association of Rehabilitation Nurses. Julie Hensler–Cullen, MSN, RN, CRRN, Director, Quality and Education, MossRehab, is Surveyor for Commission of Accreditation for Rehab Facilities. Alanna Bergman, MSN, RN, CRNP, Nurse Practitioner, Immunodeficiency Center, is a Board member on the Association of Nurses in AIDS Care. Community/Civic Organizations Ric Cuming, MSN, RN, EdD, CNOR, NEA-BC, VP and Chief Nurse Executive, was recently appointed to the Nursing Leadership Committee of the Philadelphia Convention and Visitor’s Bureau. Cathy Markey, RN, MSN, CCRN, CEN, Trauma Education & Outreach Coordinator, is Chapter Director at ThinkFirst. Flo Gunn Gallagher, BSN, RN, CRRN, Clinical Nurse, Chair Network Council, 1 West, is a Board member on Philly Cure HD (Huntington’s Disease). Julie Hensler–Cullen, MSN, RN, CRRN, Director, Quality and Education, MossRehab, is Commission member of the Phiia. Mayor’s Commission on People with Disabilities. Einstein Supports Nurse Professional Development From tuition reimbursement for attainment of nursing degrees, bonuses for certification, and sponsorship to attend conferences, Einstein is committed to the professional growth and development of our nurses. Last year the organization paid for nurses to attend the Magnet® conference, Trends, NTI, Neonatal Nursing Conference, AORN, Emergency conference, PONL, SEPONL, Shared Governance Leadership, Association of Rehab Nurses, International Caritas Consortium, and International Human Caring Conference, among many others. Additionally, Einstein invited multiple nationally recognized nurses to speak onsite on a variety of topics. Each year, a staff nurse can participate in the RN Excellence Program that promotes and rewards the ongoing professional growth and development of frontline RN staff through documented evidence of accomplishments through portfolio development. Nurses with approved portfolios are awarded $4,000, $6,000, or $8,000. At the last RN Excellence update, Jill Stunkard, MSN, RN, Associate Chief Nurse Executive, shared that 167 portfolios had been approved by the RN Excellence Committee for 127 RNs. Professional Development: By the Numbers • $25,000: Annual Reba Azoff Nursing Education awarded 10 scholarships totaling $25,000 per year in 2015 and 2016 • $6,000: Tuition reimbursement per year for graduate studies leading to nursing degree Opportunities for RN Engagement RN Excellence Award Program 3 Categories: • Clinical Practice • Education and Professional Development Reba Azoff Scholarships Awards RNs seeking funds for BSN completion, or for the MSN or Doctorate can submit applications with a brief essay to NEPD. Graduate and Doctoral degrees must be in Nursing leadership or education. Applications are reviewed and selected by committee. • Leadership/Citizenship Shared Governance Nursing staff participates in decision making about nursing practice, education, quality, and safety through the Shared Governance Guiding Principles Charter in Unit Practice Committee → Cluster → Network Nursing Council Committee Membership Opportunities • Research & Evidence-Based DAISY Award for Extraordinary Nurses • Personal & Public Recognition personal and professional pride • Financial - Chamberlain College tuition discount • ANCC - DAISY Award winners pay only $100 for certification/ recertification exam • Award recipients archived on DAISY Foundation website • CLABSI and CAUTI • Policy & Procedure • Diabetes • Falls • Skin • Caritas Circle • Unit CUSP Teams • Nurse Excellence Champions • and many more committees Tuition Reimbursement for all levels • Onsite, online, at school campus • Discounts at participating colleges Einstein Society Funds available to conduct Nursing-related Study – e.g., unit-based research Certification Reimbursement of $1000 annually CE Direct Online continuing education modules available for all RNs Caritas Coach Training with Jean Watson, PhD, RN, FAAN; Caritas Circle integrates theory into practice Professional Conferences Requests for attendance may be submitted to NEPD review committee for funding approval. • $4,000: Tuition reimbursement per year for undergraduate studies towards a BSN completion 26 STRUCTURAL EMPOWERMENT EMC_AnnualReport_r2.indd 26-27 • $1,000: Certification bonus payable each year to an RN at any level who holds certification in a nursing specialty STRUCTURAL EMPOWERMENT 27 6/8/16 7:30 PM Einstein Certified Nurses NAME CERT NAME CERT NAME CERT NAME CERT NAME CERT Griffin, Charlene A. ACNS-BC Cannon, Patty CCRN Vanore, Catherine CCRN Alex, Soumya CMSRN Uzdevenes, Terri L. CMSRN Morrison, Dolores ACNS-BC Capili, Glenn CCRN Weber, Mary Ellen CCRN Armstrong, Nancy CMSRN Valentine-Charles, Reynalease CMSRN Thomas, Elizabeth ACNS-BC , M/S Collins, Kevin CCRN Webster, Stacie CCRN Braga, Michelle CMSRN Zane, Ellen CMSRN Kwak-Ko, Grace Cardiac Vascular Nursing Conley, Amanda CCRN Wechter, Kim Marie CCRN Brennen-Jacoby, Roseann CMSRN Zanine-Gauss, Denise CMSRN McBrien, Dorothy Cardiac Vascular Nursing Cunningham, Patrick CCRN Weymouth, Joan CCRN Carlson, Colleen CMSRN Zeserman, Mary Ann CMSRN Meldrum, Bryan Cardiac Vascular Nursing Curley, Stacy CCRN Williams, Nisha CCRN Conners, Alison CMSRN Cattolico, Debra CMSRN Ross, Jana Cardiac Vascular Nursing Derrick-Neal, Laila CCRN Bartoletti, MaryLynn CCRN Conwell, Tania CMSRN Flint, Adrienne CMSRN Acevedo, Angel R. CBC Dikon, Colleen CCRN Adams. Patricia CDE Daley, Stepheney CMSRN Jah, Ma-Jenneh H. CMSRN Allen, Ayesha CBC Egan, Brendan CCRN Storbrauck, Rebecca CDE Daniel, Gina CMSRN Julius, Tisa M. CMSRN Bianchi, Liza CBC Eldow, Aleyamma CCRN Beard, Karen CEN CMSRN Talarowski, Laura CMSRN Bishop, Audrey CBC Gerard, Kristen CCRN Blackwell, Rhunette CEN D’Antonio, Colleen S. (Martin) Quirong-Jones, Nida CNN Elefante, Glenda CMSRN Semet Patrice CNN Enzmann, Megan E. CMSRN Alessandroni, Stephen CNOR Hollerbach, Priscilla CMSRN Byer, Carol CNOR Imperial, Jennifer CMSRN Cooke, Susan CNOR John, Princes CMSRN Dyer, Marie CNOR Johnson, Elizabeth CMSRN Eliff, Mina-Kathleen CNOR Joo, Min Jung CMSRN Gonzalez, Evelyn L. CNOR Joyce, Kelly A. CMSRN Heck, Eunice CNOR Kelly, Donna CMSRN Izzard, Adrienne CNOR Lee, Anastasia CMSRN Lash, Rebecca CNOR Leva, Anita CMSRN Phelts, Stella Louise CNOR Longmore, Kristen CMSRN Sabat, Ernest CNOR Lou, Miaoping CMSRN Samuel, Sheejamol CNOR Lukose, Beena CMSRN Schwartz, Karen A. CNOR Luu, Chau CMSRN Sebastian, Sherly CNOR Mangoni, Evelyn CMSRN Shepherd, Barbara CNOR Mathew, Sherine CMSRN Stefano, Jo-Ann CNOR Matthews, Catherine CMSRN Yerkes, Annette CNOR McCloskey, Kelly Ann CMSRN Holzerman, Kathleen CNOR McDonnell, Loretta CMSRN Baker, Theresa CNOR CRNFA Menzano, John M CMSRN McGrath, Nancy S. CPAN Miller, Veronica CMSRN Newns, Diane CPAN Mulinga, Koki CMSRN Wells, Elizabeth CPHQ Pace, Sophia CMSRN Gaynor, Crystal CPN Paul, Omana CMSRN Gillard, Colleen CPN Payne, Bethany CMSRN Arocena, Angelo CRRN Pecoraro, Nicole M. CMSRN Atkinson, Cynthia CRRN Randolph, Chevelle CMSRN Bongrat, Nicole Y CRRN Saji, Mini CMSRN Carpenter, Michael CRRN Salazar, Eunice CMSRN Cline, Evelyn CRRN Santos, Ruby CMSRN Creighton, Joanne (Lynch) CRRN Smith, June CMSRN Danko, Janina CRRN Tankersly, Chanda (Jones) CMSRN Day, Dorothy CRRN Taylor, Kelly Ann CMSRN Dietz, Lindsay H CRRN Thomas, Simi S. CMSRN Durning, Edythe CRRN Bongart, Jacqueline CBC Gewirtz, Justin CCRN Caraballo, Linette CEN Brown, Sarah CBC Grant, Kathryn CCRN Davis, Barbara CEN Elliott, Deborah Gonzalez, Mariel CBC - Certified Breastfeeding Counselor CDE - (Certified Diabetes Educator) CCRN Kensecki, Amanda SCRN - (Stroke Certified Registered Nurse) WCC - (Wound Care Certified) 28 King, Jacquline CEN CEN CEN CBC Janse Van Rensburg, Febe CCRN Lee, Diana CBC Jointer, Carlondra CCRN Markey, Mary Catherine CBC Kain, Pamela CCRN Michener, Barbara CEN CEN CEN Taylor, Latisha CBC Kelly, Kathleen CCRN Misuro, Sarah Tucker, Christine CBC Koba, Patricia CCRN Moody, Erin Vizza, Denise CBC Kull, Carol CCRN Peterson, Victoria CEN CEN CEN Wallace, Glenna CBC LaHart, Daniel CCRN Ryan, Jill Zimmer, Emma CBC Markey, Mary Catherine CCRN Shipman, Karen Camacho, Johanna CBC Massa, Christopher Q. CCRN Smith-Pejka, Margaret CEN CEN CEN Cameron, Diana CBC Mastrogiorgio, Samantha CCRN Spoerl, Gene Colon, Melinda ( McCoy) CBC McCall, Janice CCRN Swierczynski, Kerry Mattioli, Maria CBC CBC CCRN Trajano, James CEN Miller, Teresa M CCRN Welch, Daniel CEN Mills, Chelsea CCRN Wible, Marylynn CEN McGlinsey, Andrea Molloy, Patricia CCRN Wright, Mary CEN CEN CEN Padgeon, Jacqueline CBC Molloy, Patrick CCRN Bamberger, Raelynne Shelly, Randi CBC Pasos, Jennifer CCRN Crowe, Erin Tallon, Ashley CBC Poindijour, Myriam CCRN Fitzgerald, Stephanie CEN CEN CEN Webb, Mary CBC Powroznik, Marie CCRN Healey, Marilyn Watt-Cyrus, Charissa CBC, MNN Rahemtulla, Nikia T. CCRN Kelly, Kathleen McGrath, Nancy S. CBN Siddhika, Bibi CCRN Kelly, Kristy CEN Ajuz, Yvonne CCRN Simoncini, Susan CCRN McDonald, Krista CEN Albertson, Diane CCRN Sliwinski, Aidan CCRN Rossmair, Mark CEN Benjamin-Mlynar, Susan CCRN Soto, Desiree CCRN Trojecki, Theresa CEN Booth, Gwynne CCRN Stone, Lisa CCRN Wagner, Tiffany (Peterson) CEN Brady, Mary Kate CCRN Stone, Manuela CCRN Gervasoni, Pamela (Mariotti) CLC Brennan, Beatrice Campbell, Patrick STRUCTURAL EMPOWERMENT EMC_AnnualReport_r2.indd 28-29 CCRN Kempf, Megan CBC OCN - (Oncology Certified Nurse) Jacobson, Carolyn Maher, Kimberly CBC NICN - (Neonatal Intensive Care Nurse) CEN CCRN Kocotis, Erin NE-BC (Nurse Executive) CEN Hulme, Timothy Gibson, Patricia NEA-BC - (Nurse Executive, Advanced) CEN Hopkins-Pepe, Loraine CNN - (Certified Nephrology Nurse) MNN - (Maternal Newborn Nurse) Jones, Madilynn CBC CBC CEN CCRN CBC Dougherty, Jane CWCN - (Certified Wound Care Nurse) Hurwitz, Beth Jasner, Terri CLC - (Certified Lactation Consultant) CPHQ - (Professional In Healthcare Quality) Haney, Eileen CCRN Gonzalez, Sonia Som, Jenny ACNS-BC - Adult Health CNS CBC Gray, Marcia Katz, Gun-Britt I. Keller, Lauren Abbreviations CBC CCRN CCRN Thomas, Frances Tran, Jerry CCRN CCRN Dougherty, Jane Abraham, Mercy CLC CMSRN STRUCTURAL EMPOWERMENT 29 6/8/16 7:30 PM Einstein Certified Nurses 30 NAME CERT NAME CERT NAME CERT NAME CERT Ekobeni, Alice Marcelle CRRN Scott, Pamela CRRN Barone, Lisa PCCN CRRN Shatoff, Meredith CRRN Medical-Surgical Nursing RN-BC (MSNCB) Javardian, Maria Fegan, Nina Jindal, Priyanka PCCN Florkowski, Timothea CRRN Sincavage, Lisa CRRN Kates, Matthew PCCN Flynn, Elaine CRRN Sklarow, Linda CRRN Koshy, Maneejo PCCN Foley, Kathryn CRRN Stone, Patrice CRRN Lombardi Snyder, Catherine PCCN Forrest, Michelle CRRN Suong, Aurore CRRN Malloy, Jennifer PCCN Gallagher, Florence (Gunn) CRRN Taylor, Carol CRRN Miller, Amanda PCCN George, Thankamma CRRN Wible, Elaine CRRN Payne, Marnee PCCN Gogna, Parvesh CRRN Wichert, Lori CRRN Richardson, Clifton PCCN Goodman, Shari CRRN Wissman, Mary CRRN Sayen, Catelin PCCN Gorman, Erin CRRN Wood, Megan CRRN Thomas, Stacy-Ann PCCN Griffin, Denise CRRN Rudolph, Shane CWCN Jackson, Theresa NE-BC Williamson, Muibat PCCN Gutierrez, Maria (Lamadrid) CRRN Hayes, Patricia Anne CWCN McCulley, Susan L. NE-BC Wittman, Marianne PCCN, NE-BC Ha, Jeong CRRN MacLennan, Alicia (Hudson) Gerontological Nursing RN-BC Seminara, Margaret NE-BC Fallows, Patricia Perinatal Nursing Hartigan, Joanne CRRN Borton, Dorothy IC Zarra, Thomas NE-BC Gage, Beth PMHCNS-BC Hicks, Lorraine CRRN Brill, Theresa Inpatient Obstetric Nurse Ball, Elaine NICN Cantwell, Angela Irlich, Eileen CRRN Byrd-Jerry, Kimberly Inpatient Obstetric Nurse Allen, Silvia NICN Psychiatric & Mental Health Nursing RN-BC Jackson, Adamma CRRN Eklu, Augustina Inpatient Obstetric Nurse Castillo, Carla NICN Haney, Robert Jacob, Teny CRRN Gilliam, Annitia Inpatient Obstetric Nurse Psychiatric-Mental Health Nursing RN-BC Cody, Lisa NICN Jandrisevits, Jaclyn CRRN Horner, Karen Inpatient Obstetric Nurse Power, Mwasonoh Donahue, Eileen NICN Psychiatric-Mental Health Nursing RN-BC Jimenez, Xiomara CRRN Jones, Merle Angela Inpatient Obstetric Nurse Feldstein, Maryann M. NICN Stupka, Carolyn Kinee, Andrea ( Troy) CRRN Joseph, Sherrie Inpatient Obstetric Nurse Finn-Hagerty, Philomena NICN Psychiatric-Mental Health Nursing RN-BC Kling, Karyn CRRN Juliani, Patrice M. Inpatient Obstetric Nurse Hartley, Christine NICN Williams, Angelia Patricia Kuriakose, Rinju CRRN Psychiatric-Mental Health Nursing RN-BC Lark, Cheryl Inpatient Obstetric Nurse Malloy Maryanne NICN MaGee, Lisa CRRN Hushen, Patricia Ann SCRN Mather, Patsy Inpatient Obstetric Nurse McCabe-Menefee, Jerri NICN Malgapo, Gertrude CRRN Magat, Percival WCC Muhammad, Hajar Inpatient Obstetric Nurse McGinnis, Maureen T. NICN Mathew, Laitha CRRN Kosmidis, Parease WOCNCB Neff, Cheryl Inpatient Obstetric Nurse Roos, Amy NICN McKenna, Patrick CRRN Rice, Joyce Inpatient Obstetric Nurse Sauer, Sharon NICN Montford, Frances CRRN Robin, Smitha Inpatient Obstetric Nurse Cherry, Ruth OCN Njoku, Julie CRRN Trautz, Bridget Inpatient Obstetric Nurse Hunt, Karen OCN Norton, Robert CRRN Valentin, Alicia Inpatient Obstetric Nurse Reeves, Turena OCN Oates, Kenyatta CRRN Philip, Renu Inpatient Obstetric Nurse Alexis, Wileen PCCN O’Connell, Doreen CRRN Sandford, Matthew Medical-Surgical Nursing (MSNCB) Alexis, Wileen PCCN Odom, Tiffany CRRN Griffin, Charlene A. Medical-Surgical Nursing RN-BC (ANCC) PCCN Gill, Anita Medical-Surgical Nursing RN-BC (MSNCB) Joseph, Philomina MNN Lodise, Jane MNN Cuming, Ric NEA-BC Faust, Judith NEA-BC Pollock, Marilyn NEA-BC Rodzen, Lisa NEA-BC Tomlinson, Lisa NEA-BC, Cardiac Vascular Nursing Palmer, Michele CRRN Cuevas, Yamile Medical-Surgical Nursing RN-BC (ANCC) Alias, Mini (Koorankarottuveettil) Pedicone, Marianne CRRN Dolan, Christine Medical-Surgical Nursing RN-BC (ANCC) Arocena, Mary Lou PCCN PCCN Pina, Jillian CRRN Eluwa, Susan Medical-Surgical Nursing RN-BC (ANCC) Benny, Raji Pinder, Lisa CRRN Farber, Cheryl Medical-Surgical Nursing RN-BC (ANCC) Bish, Catherine PCCN Powell, Theresa CRRN Gulla, Susan Medical-Surgical Nursing RN-BC (ANCC) Dennis, Athena PCCN Purathoottuu, Noby CRRN Johnson, Shelley Medical-Surgical Nursing RN-BC (ANCC) DiFranco, Theresa PCCN Puthran, Sandhya CRRN Kwasnjuk, Jeanne Medical-Surgical Nursing RN-BC (ANCC) Donahue, Theresa PCCN Rigous, Rachelle CRRN Lawlor, Kathy ( Fritsch-Butler) Medical-Surgical Nursing RN-BC (ANCC) Ehnow, Christine PCCN Rivera, Maria CRRN Longyard, Janis Medical-Surgical Nursing RN-BC (ANCC) Fairchild, Deborah PCCN Roeder Roadcamp, Lori A. (Erb) CRRN Mouzon, Naja Renee Medical-Surgical Nursing RN-BC (ANCC) Famawa, Thomas PCCN Rotz, Kathleen CRRN Nyce, Phyllis Medical-Surgical Nursing RN-BC (ANCC) Flynn, Mollie PCCN Scarpitti, Danielle CRRN Young, Deborah Medical-Surgical Nursing RN-BC (ANCC) Gereaghty, Patricia PCCN Iezzatti, Katie PCCN STRUCTURAL EMPOWERMENT EMC_AnnualReport_r2.indd 30-31 BSN and Certification Training Trends 80% 70% 75% 71% 67% 60% 50% 40% 38% 30% 31% 33% 28% 31% 26% 20% 10% 0% FY'16 Q2 FY'15 Q2 FY'14 Q2 % BSN & Higher % Certified of Eligible Clinical RNs % Certified Clinical RNs STRUCTURAL EMPOWERMENT 31 6/8/16 7:30 PM EXEMPLARY PROFESSI ONA L PR ACTICE Exemplary Professional Practice is demonstrated through effective and efficient care services, inter-professional collaboration and excellent patient outcomes. Using national benchmarks, we monitor our performance and excel through an ongoing dedication to quality improvement. Professional Practice Model At Einstein, our Nursing Professional Practice Model reflects how we communicate, practice, collaborate, and develop, while integrating mission, vision, values, philosophy, and nursing theory with our practice. • Caring - Watson’s Theory of Human Caring serves as the foundation of our Nursing practice, education, and research encircling and infusing all we do. The Caritas Processes™ give a voice and language to specific practices as we connect with patient, self, family, colleague, or community. • Knowledge, Ethics, Advocacy and Accountability are core concepts that we bring to our practice, how we practice, and that practice is ongoing/continual. • Quality, Safety, Relationships and Collaboration represent both the focus and the outcomes of our professional practice. Relationships and Collaboration intersect the circle as our practice touches all those we reach - within our community, and out to the broader regional and global communities. • Person represents patient, self, family, colleague, and community. Person is the heart, the center, the humanity, the reason for our connection. Seeing the patient as a person beyond diagnosis/illness is a core concept of Watson’s Theory. The development of this model arose from the thoughts, ideas, artistry, and work of over 150 nursing staff members from the Magnet® Champions, Caritas Circle, and Network Nursing Council. 32 EXEMPLARY PROFESSIONAL PRACTICE EMC_AnnualReport_r2.indd 32-33 EXEMPLARY PROFESSIONAL PRACTICE 33 6/8/16 7:30 PM Einstein Healthcare Network Re-Designated Watson Caring Science Institute Affiliate At Einstein, nursing practice is grounded in caring science, specifically Watson’s Theory of Human Caring and our professional practice model. In 2015, Einstein Healthcare Network was re-designated as a Watson Caring Science Institute (WCSI) Affiliate. Einstein Healthcare Network was the first, and remains the only healthcare organization in Pennsylvania and the Delaware Valley region so designated. There are now 10 affiliates worldwide. This unique affiliate status recognizes Einstein’s tremendous leadership in demonstrating a Caring Science model for staff and patients, families, and community. Jean Watson, PhD, RN, AHN-BC, FAAN, world-renowned nursing theorist, visited Einstein Medical Center Philadelphia on December 4, 2015, as part of the Watson Caring Science Institute’s (WCSI) Affiliation designation process. Dr. Watson, along with her colleague Sara Horton-Deutsch, PhD, RN PMHCNS, FAAN, ANEF, Endowed Chair of Watson Caring Science Institute, listened to the caring stories, evidence-based practices, and research activities of Einstein nurses. More than 100 nurses attended the morning session to listen and share their firsthand accounts of caring in action, and to learn from the reflections of Dr. Watson. • Maryann Malloy, MSN, RN-NIC, spoke about the work on the electronic Caritas processes now being used with the Interdisciplinary Plans of Care (IPOC) for all patients. • Sharon Sauer, BSN, RN-NIC, shared her quality work turned research project on the use of colostrum to decrease infection and empower parents in the care of their tiny infants in the Neonatal Intensive Care Unit. • Amanda Conley, BSN, RN spoke about nurses’ overwhelming support for student and teacher needs at a Philadelphia school with donations of new hats, gloves, socks, games, books, puzzles, snacks, stickers, stuffed toys, and school supplies, filling 29 treasure chests. Affiliate status is an important honor in terms of our professional model of care, our continual integration of the Theory into clinical and administrative decision making, and the ongoing caring science research and evidence-based practice. Einstein nurses presented sources of evidence for ways they have integrated caring theory into various aspects of practice: • 34 Heather Coughenour, RN, and Amy Miller, BSN, RN, presented their work on the Snoogle Doll that utilizes infant and mother scents to stimulate and increase breastfeeding. EXEMPLARY PROFESSIONAL PRACTICE EMC_AnnualReport_r2.indd 34-35 EXEMPLARY PROFESSIONAL PRACTICE 35 6/8/16 7:30 PM Reducing/preventing the occurrence of hospital-acquired pressure ulcers (HAPU) is an element identified in Einstein’s Nursing strategic plan. HAPU not only cause pain and risk for patients, they are also costly to treat and increase patient length of stay in the hospital. In February 2016, a pilot began in MICU (Medical Intensive Care Unit) and Levy 6, to examine the effectiveness of using wedges and Mepilex® Border Sacrum dressings on patients at high risk for developing pressure ulcers. Ric Cuming, EdD, MSN, RN, CNOR, NEA-BC, Vice President and Chief Nurse Executive gave his approval for wedges to be purchased for all departments for which this positional device would be useful. Wedges are currently available in the MICU and Levy 6 for patient use. Jill Stunkard, MSN, RN, has provided assistance to the Nursing directors and managers to make sure the wedges get rolled out to the other Nursing units. Wound Care Specialists Trish Hayes, MSN, RN, CWSN, and Parese Fasciocco, BSN, CWON, have developed a pressure ulcer prevention bundle that will start when the Mepilex® Border Sacrum dressing pilot begins. Data will be collected on the effectiveness of Mepilex® in preventing HAPUs. Embracing a Culture of Safety: Safe Patient Handling (SPH) Program Einstein launched our Safe Patient Handling (SPH) program in September 2013 to improve the culture of safety and have a positive impact on the practice environment. Training consisted of identifying coaches from within the Nursing Division (including Registered Nurses and Patient Care Associates) to attend comprehensive training on the program and the new equipment so that the house-wide education rollout was peer to peer. Nurses throughout our organization have embraced the SPH program and, in doing so, have decreased the amount and severity of injuries caused by lifting and moving patients. Einstein Steps Up Nursing Recruitment Activities The Recruitment & Placement Center held an Open House at Einstein Medical Center Philadelphia in 2015, which was attended by more than 70 RNs. Attendees had the opportunity to network with our Nurse Managers, Human Resource Specialists, and Recruitment Specialists. A number of attendees have already been recruited as a result of the event! Improving Patient Satisfaction Improving the patient experience is an important goal of our organization. In January 2015, we selected three areas of focus for improvement: Nursing responsiveness, communication, and perception of pain management. Two important actions/behaviors that support this patient experience work are intentional rounding (about every hour) and consistent use of the communication boards in each patient’s room. This is an evidence-based approach and how we organize and deliver patient care. Our work has resulted in feedback from our patients indicating that their experience is improving. Patient Experience Scores: ECMP 100.0 95.0 Percentile Rank 90.0 Improvement Percentile Rank 85.0 Patient Satisfaction Scores Preventing HAPU with Wedges and Mepilex® 80.0 75.0 70.0 Improvement Percentile Rank Improvement +9 + 18 +8 65.0 60.0 55.0 50.0 FY14 FY16 36 EXEMPLARY PROFESSIONAL PRACTICE EMC_AnnualReport_r2.indd 36-37 Responsiveness of Hospital Staff Pain Management Communication with Nurses 60.0 62.4 64.7 69.0 74.9 76.8 EXEMPLARY PROFESSIONAL PRACTICE 37 6/8/16 7:30 PM NEW K NOWLED G E, IN N O VAT IO NS & I MPROVEMENTS New Knowledge is a cornerstone of providing outstanding care. Through research, evidence-based practice and innovation, we achieve high-quality, effective and efficient care for our patients. Research and Evidence-Based Practice (EBP) Research and EBP Council Hosts Nurses Week The Research and Evidence-Based Practice Council along with the Caritas Circle members celebrated Nurses Week 2015. Focusing on the theme of Ethical Practices and Quality Care, they held a session for nursing posters, projects, publications to be viewed, and experiential stations for self-care modalities during the week of May 6 to 12, 2015. On May 7, 2015, Nursing held a Shared Governance Leadership Summit at which Vice President and Chief Nurse Executive Ric Cuming, EdD, MSN, RN, NEA-BC, CNOR, presented the keynote address on “Cultures of Civility and Respect: Empowering Nurse Leaders to Identify, Intervene, and Prevent Workplace Bullying.” Shared Governance leaders provided an annual update on the activities focused on practice, education, leadership, research and evidence-based practice projects, along with efforts to continue integrating caring theory into practice. 38 NEW KNOWLEDGE, INNOVATIONS & IMPROVEMENTS EMC_AnnualReport_r2.indd 38-39 Nursing presented Caring Spirit Awards that honor nurses and members of the healthcare team at annual Nursing Recognition receptions at the Einstein Medical Center Philadelphia and Einstein Medical Center Elkins Park campuses. Research Day During Nurses Week 2015, the Nursing Research and EBP Council coordinated a half-day poster presentation session. Einstein nurses shared their posters on EBP projects and research activities with their colleagues, as well as copies of their published manuscripts. Attendees reviewed posters and commented on the poster session form about each poster, which becomes an entry into a raffle for a chance to win gift certificates. The Caritas Circle members and Caritas coaches offered stations of caring modalities such as chair yoga, aroma therapy, hand massage, and other relaxation techniques that introduced nurses and all employees to stress-reducing activities. The session was open to nurses, physicians, and all employees as a wonderful learning opportunity about the scholarly work being done by Einstein nurses. Improving Patient Outcomes: Curos Caps Across the United States, health institutions have struggled with the very real danger of Central Line Associated Bloodstream Infections (CLABSI). Einstein Medical Center Philadelphia’s CLABSI Committee aimed to reduce the hospital’s rate of CLABSIs. Committee members conducted a literature search, which revealed that the use of alcohol impregnated caps achieved significant improvements in outcomes. They identified Curos Caps as an intervention that could be implemented as a prevention measure to minimize the risk of infection to central line catheters. In July 2014, a two-week trial of the Curos caps was launched in Willowcrest, the Medical Intensive Care Unit (MICU), Surgical Step-down Unit (SSU), and Dialysis Unit. Audits were performed to monitor compliance and product evaluation. The feedback was very positive from staff, and compliance was high. As a result of this change in Nursing practice, our patients have benefited tremendously, as evidenced by a consistent improvement in CLABSI rates. Moreover, the improvements have translated into shortened lengths of stay and decreased complications secondary to CLABSIs. The implementation of the Curos Caps initiative is just one example of our nurses’ commitment to providing the best care by evaluating their practice, and evidence-based practice application to improve patient outcomes. NEW KNOWLEDGE, INNOVATIONS & IMPROVEMENTS 39 6/8/16 7:30 PM Nursing Informatics Council Snoogle Dolls Levy 7 Redesign The Nursing Informatics Council assists with design and decisions affecting clinical practice, provides clinical direction and guidance, and acts as the voice of the nurse. When a baby is admitted into the NICU, a breastfeeding mother may experience an insufficient breast milk supply due to the infant’s inability to latch because of prematurity, maternal-infant separation, and/or a decrease in breast stimulation. Heather Cougheour, RN, and Amy Miller, BSN, RN, developed an initiative that utilizes infant and mother scents to stimulate and increase breastfeeding. Einstein Healthcare Network’s Center for Advanced Liver Disease and Transplantation is one of the first of its kind in Philadelphia and has seen significant growth over the last few years. Patients with advanced liver disease awaiting transplantation are frequently hospitalized and often require very individualized care. The Informatics Council’s purpose is to maintain one standard and decrease variation; prevent silos and competing requests; support adoption by prioritizing issues, focusing on solutions, and developing implementation strategies globally; and determine the end user behaviors necessary to effect change. During Nurses Week 2015, the council reported that it had completed the following initiatives: • Repeatable group documentation for Wounds/Incisions/Skin abnormalities/Pressure Ulcers • Simplified pressure ulcer/specialty bed documentation • SBAR MPage customization for streamlined patient handoff • Heart Failure education added to general education form • Modified critical care tasks times to improve nursing care delivery • Modified documentation of ADL section for CLABSI prevention • Modified the PRN Reason code set to include options for pain, anxiety, and nausea A Snoogle Doll is a cotton ball covered by a piece of fabric that a mother will place in her bra to help increase her milk supply. The purpose of the Snoogle Doll is to allow an infant to smell the mother’s scent, while allowing the mother to smell the infant’s scent through the Snoogle Doll. As part of this initiative, the mother receives an instruction card and two Snoogle Dolls. The mother is to place one Snoogle Doll in her bra and wear it for 2-3 days, and then place the doll next to her baby. She places the second doll in her bra and repeats the cycle. The hope is that using the Snoogle Doll will help the breastfeeding mother increase her milk production. In May 2015, renovations began on Levy 7 West, the inpatient unit designated for patients with advanced liver disease. Throughout the renovation process, several nurse leaders were integral to the operational decisions and the chain of communication for clinical nurses. The project was discussed at the unit level during the Levy 7 monthly meeting of their Comprehensive Unit-based Safety Program (CUSP). Most of the rooms on Levy 7 West were converted from semi-private rooms to private rooms. The nurses’ station was remodeled to support optimal workflow. While the West side was being renovated, beds were opened on Levy 7 East to support patient care needs. In November 2015, construction on Levy 7 West was completed and the Liver Care Center at Einstein Medical Center Philadelphia was opened to meet the specialized needs of this complicated patient population. The smooth transition of this planned change for Levy 7 ensured that patients of the Center for Advanced Liver Disease and Transplantation received the consistent level of care they continue to count on. 40 NEW KNOWLEDGE, INNOVATIONS & IMPROVEMENTS EMC_AnnualReport_r2.indd 40-41 NEW KNOWLEDGE, INNOVATIONS & IMPROVEMENTS 41 6/8/16 7:30 PM EMP I RI C AL O U T C O M E S Empirical measurement of quality outcomes related to Nursing is important, as the work nurses do every day directly contributes to the health of the patient, workforce and hospital. Temporal Thermometers In September 2012, the Emergency Services cluster was concerned with patient satisfaction, nurse satisfaction, and slow triage processes. The cluster soon identified the consistent practice of obtaining rectal thermometer readings in pediatric patients under the age of five years as a source of patient and family member dissatisfaction and a practice that may contribute to a slower triage process. Using the Iowa model of Evidence-Based Practice, the committee worked together with nurse consultant, Gerry Altmiller, EdD, APRN, ACNS-BC, to clearly identify the practice problem. Using PICOT format, the Emergency Services cluster prepared the following clinical question: For pediatric patients younger than five years of age (P), who require temperature measurement (I), what is the safest method of measurement (C) to achieve consistently reliable temperature measurement (O) in the triage process (T). With the support of Nursing administration, cluster members met each month to create goals for the project, complete a literature search, distribute relevant articles, and discuss and level the evidence. Based on the evidence found, the cluster decided on practice change recommendations: 42 EMPIRICAL OUTCOMES EMC_AnnualReport_r2.indd 42-43 • All children older than 90 days who present without potential infectious complaints – that is, reported fever – will be screened with temporal artery thermometry measurement. • A rectal temperature can be measured in a child of any age at the request of a physician or at the nurse’s discretion. • A rectal temperature measurement will be obtained for children five years or younger with febrile or infectious symptoms. The practice change was implemented and results of the initiative were positive: • Increase in Nursing satisfaction and triage speed: Six months after the initiative began, 87% of nurses agreed or strongly agreed that the speed of triage was increased by using the temporal artery thermometer. • Increase in patient satisfaction: After the implementation of this practice change, patient satisfaction scores increased by 3.9% on the Picker Catalyst Survey. The project was presented as a poster and the manuscript was published in The American Journal of Nursing in September 2015. Journey to Baby-Friendly Designation Einstein Medical Center Philadelphia is proud to be seeking certification as a “baby-friendly” hospital by Baby-Friendly USA, Inc., which is the accrediting body for the Baby-Friendly Hospital initiative. This initiative encourages and recognizes hospitals that offer an optimal level of care for infant feeding and mother/baby bonding. Becoming a Baby-Friendly facility is a comprehensive, detailed and thorough journey toward excellence in providing evidence-based maternity care. It compels facilities to examine, challenge and modify longstanding policies and procedures to improve outcomes in this area. EMPIRICAL OUTCOMES 43 6/8/16 7:30 PM Falls Project MossRehab Einstein Again Recognized as a “Leader in LGBT Healthcare Equality” MossRehab used the CUSP initiative to launch a program to decrease patient falls on the stroke unit. CUSP was designed to improve the safety culture of a unit and to learn from mistakes by integrating safety practices into the daily work of a specific unit. The focus of the program comes from a unit safety assessment done by staff working on the unit. The MossRehab CUSP team began by ensuring that all staff members participated in a science of safety assessment training session. Over 60% of those who took part in the sessions agreed that a fall was the greatest risk to their patient. The CUSP team held monthly meetings to review the past six months of falls and to note trends and possible suggestions. One trend that was noted was the amount of falls that occurred with patients being left in the bathroom unattended. The team decided to implement the practice of never leaving a patient unattended in the bathroom under any circumstance. This education needed to reach three levels that included staff, one-to-one agency, and family/patient. Staff developed education and scripting about the need for safety and why the staff would remain in the bathroom with the patient. This education was then rolled out to all unit staff. Based on the efforts of the MossRehab CUSP team, patient falls on the unit sharply decreased, resulting in a 26% improvement. MossRehab Comprehensive Unit Based Safety Program - CUSP 35 26% 30 # Patient Falls 1 West 25 Improvement 20 15 10 5 0 # Patient Falls on 1 West 44 4thQ 2013 29 EMPIRICAL OUTCOMES EMC_AnnualReport_r2.indd 44-45 1stQ 2ndQ 3rdQ 4thQ 2014 2014 2014 2014 12 13 15 9 1stQ 2ndQ 3rdQ 2015 2015 2015 20 10 12 Shortly after his appointment to the role of Chief Nurse Executive in May 2014, Ric Cuming identified an opportunity to further demonstrate the organization’s mission, “With humanity, humility and honor, to heal by providing exceptionally intelligent and responsive healthcare and education for as many as we can reach.” Healthcare Equality Index for the past two years. This partnership provides the resources necessary to assist our physicians and staff in providing equitable and respectful treatment to the diverse patient populations whom we serve. Ric had previous experience with the Human Rights Campaign (HRC) Foundation, which is the educational division of the largest lesbian, gay, bisexual and transgender (LGBT) civil rights organization in the United States. He was aware of a program which was congruent with Einstein’s mission and values and that communicated a welcoming and safe healthcare environment to LGBT patients and their families. Ric encouraged senior leadership to learn more about it, as he felt confident they would want to participate. Ric quickly observed that Einstein was missing an opportunity to be designated a Leader in LGBT Healthcare Equality via the Healthcare Equality Index (HEI). The HEI is an annual survey designed to enable healthcare organizations to complete a self-assessment of policies and practices surrounding lesbian, gay, bisexual and transgender (LGBT) patient-centered care. At a Healthcare Services/Physician Services Operations Group meeting in early June 2014, Ric presented information about the HEI. The senior leadership group made the decision to complete the HEI assessment process. For a number of the members, this also included the expectation to complete LGBT health education, which further demonstrated their commitment to the program. Today, Einstein been recognized as a “Leader in LGBT Equality” in the Human Rights Campaign Foundation’s annual Colostrum Project Research Study A research study entitled “The Effectiveness of Oral Administration of Colostrum to Safely Provide Immunity” began as an evidence-based practice project. Critically ill neonates are prone to nosocomial infections because of their immature immune system. Based on the results of the colostrum project, it is recommended that oral colostrum be administered to critically ill neonates to help prevent nosocomial infections. Sharon Sauer, BSN, RNC, the principal investigator for the research study, worked with several of her colleagues in the NICU on data collection for the evidence-based practice project, and delivered a poster presentation on the study. EMPIRICAL OUTCOMES 45 6/8/16 7:30 PM Disability Etiquette Project Einstein’s MossRehab is renowned globally for its innovation, leadership and care of persons with physical disabilities, but was only known locally for its expertise in disability etiquette and sensitivity education. An innovative grant awarded by the Albert Einstein Society in 2013 allowed the MossRehab team to fill that void by creating “It’s Just Respect”. The Disability Etiquette Program “It’s Just Respect” included the creation of a series of “Disability Etiquette Gone Wrong” videos. These videos depicting real-life stories shared by MossRehab patients have been loaded onto YouTube and to date have received over 10,000 hits. Work of Surgical Unit Safety Program Team Leads to Significant Reduction in Surgical Site Infections The multidisciplinary Surgical Unit Safety Program Team at Einstein worked in conjunction with the surgical site infections (SSI) group to help prevent SSI in patients that have had orthopedic total joint surgeries. One intervention that was implemented is the use of a travel tag, which follows the patient from the physician’s office, to preadmission testing, to the Pre-Op, Intra-Op, PACU and Med Surg Unit. This travel tag creates awareness by alerting the staff to the key points of the evidence-based bundle that need to be completed while the patient is in their care. When discussions at team meetings were opened to encourage any team member to share where they felt we needed to focus some effort to reduce infection, Housekeeping staff expressed that there could be better standardization in OR room cleaning for cases that ran late in the day. 46 EMPIRICAL OUTCOMES EMC_AnnualReport_r2.indd 46-47 The goal of this project was to improve the lives of people with disabilities by educating people in workplaces, schools, places of worship, etc. about the lived experiences of persons with different types of disabilities. For many years, a MossRehab and Einstein leader, Julie Hensler-Cullen, RN, MSN, had visited local schools, universities, and other public institutions to share tips about communicating with and about persons with disabilities. Now, with the development of the “It’s Just Respect” program along with the training of additional rehabilitation staff and volunteers, MossRehab has extended the reach to include presentations at places such as Cigna Healthcare, Capital Grille Restaurant, law firms, and the U.S. Mint. Most recently in 2015, Julie has presented to the docents and volunteers at The Barnes Foundation. Leaders on the team and in the Environmental Services Department supported the importance of that work. The support staff took the lead in updating a room-cleaning checklist and took the initiative to lead in-services with Housekeeping staff to promote standardization and perform observations for compliance. As a result of this team’s efforts and interventions, there has been a significant reduction in SSIs related to hip and knee arthroplasty. When the initiative began in 2014, the SSI rate was 2.85%; in June 2015, the rate was down to 1.12%. The team’s success has led them to explore SSI reduction for other types of surgery utilizing the same format, such as colon surgery, as part of the comprehensive Infection Control and Patient Safety Program. EMPIRICAL OUTCOMES 47 6/8/16 7:30 PM EMC_AnnualReport_r2.indd 48 6/8/16 7:30 PM