Louis Vuitton - Serviços Luxos Online

Industrial Marketing, Advanced Course, 4D1152
Louis Vuitton
The usage of Brand Alliances
1 Introduction.........................................................................................................................3
1.2 Aim and delimitations...............................................................................................3
1.3 The Louis Vuitton Company.....................................................................................3
2 Brand Alliances...................................................................................................................5
2.1 Sponsorship ..............................................................................................................5
2.2 Conglomerate ...........................................................................................................6
2.3 Co-branding..............................................................................................................6
2.4 Ingredient co-branding..............................................................................................8
4 Conclusion ..........................................................................................................................9
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5 Discussion...........................................................................................................................9
References............................................................................................................................10
2
1 Introduction
This report deals with a research project concerning the brand strategy of Louis Vuitton. The
project is a part of the course Advanced Marketing and was carried out during autumn 2005 at
the department of Industrial Economics and Organization at The Royal Institute of
Technology. This chapter comprises aims and delimitations for the project and a general
introduction of the company.
1.2 Aim and delimitations
The aim for this report is to investigate how Louis Vuitton uses brand alliances in their brand
strategy. In order to do so the authors have studied literature in the subject of brand alliances
as well as relevant information found on the Internet.
1.3 The Louis Vuitton Company
Founded in 1854, the Louis Vuitton Company was soon to become one of the world’s most
famous makers of luxury goods. Creator of high quality travel trunks and leather accessories,
the company was above all known for its designer luggage pattern, a beige monogram, LV, on
a chestnut background. After his father’s death in 1892, George Vuitton took over the
company, taking it to new heights in developing what was recognized as the first "designer
label" on a product.
When Marc Jacobs in 1998 assumed the role as Artistic Director, Louis Vuitton entered the
world of high fashion. Commissioning artists such as Stephen Sprouse and Takashi
Murakami, Louis Vuitton was able to lend their cutting-edge design ideas for their signature
products, creating must-have status symbols1 (Fig 1). Today Louis Vuitton is a world leader
in luxury customer goods, including travel books, perfumes, distilled spirits and designer
shoes and clothing.
Like several others luxury and prestige brands launched in the 19th and early 20th centuries,
Louis Vuitton started out with providing luxury products exclusively for the very wealthy
people of society. Even though times have changed and the market for this kind of products
has increased enormously Louis Vuitton still targets its products at consumers on the top-end
of the wealth spectrum. These are price insensitive consumers allowing the company to
charge thousands of dollars for one item.
According to Uche Okonkwo, creativity exclusivity, craftsmanship, precision, high quality,
innovation and premium pricing are product attributes that not only give the consumer the
satisfaction of owning expensive items but the extra-added psychological benefits like
prestige and a sense of high status that reminds them and others that they belong to an
exclusive group of a selected few, who can afford pricy items. Further more, Okonkwo means
that this kind of luxury brands need to have strategies that address the difficult paradox of the
combination of exclusivity and availability and to appeal to many while appearing to be right
for only a special few2.
1
2
Manning-Schaffel, V., 2004
Okonkwo, U., 2001
3
“Tradition/Modernity
Enriching know-how with continual innovation. Perpetuating tradition with vision...”3
This statement rather well describes the Louis Vuitton Company’s desired positioning, in
giving emphasis to the contrast between tradition and modernity in the company philosophy.
Because of its long and proud history of high qualitative craftsmanship, tradition in
combination with modernity and proven innovation, excellence and creativity, comprises an
important part of the brand identity of the company. The statements “For Louis Vuitton, the
art of travel is the art of fine living” shows that the company brand identity also has a very
strong connection to its heritage even though it was a long time since the Louis Vuitton brand
comprised exclusively of travel goods. Yet another proof of that can be found at the Louis
Vuitton official website where you can get tips about how to pack your luggage or visit a
virtual travel museum.
Fig 1, Louis Vuitton hand bag
3
http://www.vuitton.com/
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2 Brand Alliances
“Brand alliances are a specific form of brand leveraging. More specifically, it’s about
connecting two or more brands with established recognition with each other over a long or
short term.”4 The following chapter presents how Louis Vuitton uses brand alliances in order
to endorse their brand.
2.1 Sponsorship
Sponsorship endorsement may be considered a certain kind of
brand alliance. Many sports associated events and tournaments
lack financial means and supporting these activities can provide
interesting opportunities for companies. These days a company
can sponsor all sorts of activities and events and thereby
strategically brand the company in many ways. If a certain
sport is associated with certain values a company that aims to
market their brand in equity with these values can act as a
sponsor of a team or a tournament to add those values to the
brand. Thereby, a “win-win” situation is created, in which both
parties gain profits.
The Louis Vuitton Cup
Sailing is associated with an upscale lifestyle which is also the
branding aim of Louis Vuitton. For that reason Louis Vuitton
launched a sponsorship of America’s Cup in 1983.5 The
company organizes the challengers qualifying races, which are
named the Louis Vuitton Cup (Fig 2). In 2007 the 32: nd
America’s Cup will take place but in 2004, 2005 and 2006 preregattas are held and these also go by the name of Louis
Vuitton Cup. The advantages of sponsoring America’s Cup are
many. It is the most renowned yachting competition and it
offers worldwide exposure. In combination with also adding
the desired values, America’s Cup is a very strategic
tournament for Louis Vuitton to sponsor.
Fig 2, the Louis Vuitton Cup
The Louis Vuitton Classics Annual Automobile Race
Louis Vuitton also holds the Louis Vuitton Classics Annual Automobile Race in Paris. It was
launched in 1989 and has taken place every year since then.6 Expensive cars have an
association with classic values and a conservative lifestyle which also is an approach that
Louis Vuitton aims to have. Furthermore, Louis Vuitton’s association with cars is of historical
meaning. The company and its founders have a connection with cars ever since the
foundation. A hundred years ago George Vuitton, son of Louis Vuitton, designed the first car
trunk. In the following years he continued designing interior car details and added finishing
touches to classics like Bentley, Rolls Royce, Alfa Romeo and Hotchkiss. The Louis Vuitton
Classics Annual Automobile Race does not offer the same tremendous exposure as the Louis
Vuitton Cup, but it helps in adding desired values of class and a strong feeling of tradition to
the brand.
4
Uggla, H., 2005
http://www.americascup.co.nz/
6
http://www.ultimatecarpage.com/
5
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2.2 Conglomerate
The ultimate management challenge is said to be the management of a conglomerate.
Diversified companies, especially conglomerates, are complex organisations that in the larger
cases resemble full-blown economies, rather than firms. They develop internal capital markets
with huge budgets, enormous internal labour markets, and often a decent amount of
bureaucracy.
Louis Vuitton Moët Hennessy, usually shortened to LVMH, is a French holding company and
the largest conglomerate in the area of luxury goods. LVMH also holds about 50 subcompanies that each holds and manages a small number of prestigious brands. These subcompanies are to a large extent run autonomously. The group was formed after mergers
brought together champagne producer Moët et Chandon and Hennessy, a leading
manufacturer of brandy. In 1987, they merged with baggage manufacturer Louis Vuitton to
form the current LVMH group. The group is also partly owned by the Christian Dior group.
Bernard Arnault is Chairman and CEO of both companies. Some of the brands owned by
Louis Vuitton are Céline, Givenchy, Kenzo, perfume and cosmetics of Dior and Tag Heuer
2.3 Co-branding
Co-branding is a leverage strategy and marketing
principle that mirror or complement brand values
and brand promise and extend into new segments
through contribution of a partner. One criterion is
that all the brands are independent and sell outside
offering7.
The brand Louis Vuitton has conducted several
co-branding campaigns. One of the most
successful operations was the one involving
several Hollywood-stars such as Uma Thurman
(Fig 3), Jennifer Lopez and Scarlet Johansen.
These persons can be seen as established
trademarks themselves. By avoiding the usage of
traditional models and concentrating on already
famous actors that represent the “Louis Vuitton
lifestyle”, the brand managed to draw more
attention and reach more people than usual.
Fig 3, Uma Thurman, Louis Vuitton Campaign
7
Uggla, H., 2005
6
In a co-branding venture, Hong Kong based Pisa, will release a special designed Louis
Vuitton computer mouse (Fig 4), retailing for $300. The mouse, although very outdated in its
technical features, will attract customers in the exclusive segment through the Louis Vuitton
brand and its outrageous pricing8.
Louis Vuitton has been a part of
several other “cross-over” products. A
few years ago Louis Vuitton entered
the alpine world by designing a Louis
Vuitton snowboard. The board had the
typical colours and the logo on it. It
was later on joined by a matching
helmet and a pair goggles. These
products made it possible for Louis
Vuitton people to expand their
collections and develop an even deeper
relationship with the brand.
Fig 4, Louis Vuitton
computer mouse
Recently, Louis Vuitton also launched 10 Cane which is a rum originating from Trinidad
through a partnership with Trinidad Distillers. 10 Cane is created through the multi-stage,
small batch distillation of very high quality cane juice, drawing upon the expertise of Moët
Hennessy Master Distillers at each stage of production. “The aim of this process is to create
an unrivalled rum tasting experience: that combines a complexity of aromas with a rich,
smooth texture,” officials said in a recent statement. “It is this attention to detail which
differentiates 10 Cane from other types of rum.”9
Another example of Louis Vuitton’s co-branding ventures is its engagement Chrysler’s PT
Cruiser – a vehicle “too cool to categorize”. Together with TAG Heuer and Meguiar, Louis
Vuitton will make the PT Cruiser editions (Fig 5) with their own style statements along with
the addition of subtle features mixed with unique colours and fabrics. In this case Louis
Vuitton works as the modifier brand to the leader brand, Chrysler, in order to leverage the
brand image of the latter.
The history of luggage provider Louis
Vuitton has, obviously, been long tied to
transportation since George Vuitton, in
1897, designed the first automobile
"trunk." The first car trunk was just that, a
trunk fashioned to attach to an automobile.
The concept was soon incorporated into
the overall vehicle, but the name
remained. Aside from being an ingredient
branding venture with Daimler Chrysler,
this is also an alliance venture with TAG
Heuer and Meguiar10.
Fig 5, Chrysler PT Cruiser Louis Vuitton Edition
8
http://www.purseblog.com/accessories/louis-vuitton-mouse/
http://news.agendainc.com/mt-agenda/content/archives/2005/05/10_cane.html
10
http://www.autointell-news.com/news-2000-2/September-2000/September-26-00-p1.htm
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2.4 Ingredient co-branding
This leverage strategy and marketing principle reinforce an attribute or benefit through
licensing of pre-established brand equity and penetrate an existing marketing segment or
create variety in the product line. Criteria for this strategy are that the ingredient brand can be
bought outside the offering11.
Other crossover-products and examples of ingredient co-branding include the car seat-covers
that can be bought from Louis Vuitton and attached to most car seats on the market. These
became pretty popular among car enthusiasts and in the hip-hop-bling cliques of USA.
The Pininfarina Enjoy is an exclusive model sold in only 75 units during 2005 to celebrate
Pininfarina’s 75th anniversary. By commissioning Louis Vuitton to work on the interiors of
the vehicle (Fig 6), Pininfarina has started a prestigious partnership with the most important
luxury brand in the world12. This is a typical example of ingredient branding where an
ingredient or component of a product has its own brand identity. Through this partnership,
Pininfarina enforces its own luxury image by using a Louis Vuitton interior, and Louis
Vuitton strengthens its position in the automobile exclusive segment.
Fig 6, Pininfarina, seat covers by Louis Vuitton
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12
Uggla, H., 2005
http://www.seriouswheels.com/top-2004-Pininfarina-Enjoy-Concept.htm
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4 Conclusion
Results from this research project imply that brand alliances are one of Louis Vuitton’s main
brand strategies. Louis Vuitton uses a variety of brand collaborations and alliances in order to
penetrate existing as well as new markets, in the field of luxury goods. Examples of brand
collaborations used by Louis Vuitton are co-branding; with the very successful operations
involving several Hollywood-stars, ingredient co-branding; with the car seat-covers,
sponsorship; with The Lois Vuitton Cup and Conglomerate; LVMH being the largest
conglomerate in the area of luxury goods.
5 Discussion
As a luxury brand Louis Vuitton faces the paradoxical situation of trying to reach more
customers and at the same time providing a sense of exclusivity. It seems by observing the
several campaigns and launchings of “non-luxury” products that Louis Vuitton is taking a big
step and expanding beyond the typical line of products normally associated with the brand. So
the obvious question becomes, is Louis Vuitton conducting a change of image; and if so,
why?
Over the last couple of years, Louis Vuitton has expanded its product range by entering totally
new market areas, sports in particular. The snowboarding equipment and golfing gear marked
their presence in previously untouched parts of leisure. What were the intentions behind these
new and, somewhat risky, entries? Was Louis Vuitton trying to respond to the increasing
threat of being watered down due to the bootlegging of the classic handbags?
Regardless of what Louis Vuitton wanted to achieve, they used a strategy based on
collaborations with other companies and brands that were already established on these new
markets. Most of these collaborations led to cross-over products, with a single common
attribute, the touch of luxury. The success of these ventures might have placed Louis Vuitton
in a state of daze and overconfidence, causing the brand to get involved in products that were
not in alignment with the original image of Louis Vuitton, such as the designed computer
mouse. If this trend continues, Louis Vuitton might be facing a brand identity crisis in a
nearby future.
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References
Literature
Uggla, H. ed (2005), Creating Brand Alliances, PhD Brand Management Publishing Group
Websites
Vivian Manning-Schaffel, Louis Vuitton, Euro-flash, (2004)
http://brandchannel.com/features_webwatch.asp?ww_id=179
Uche Okonkwo, Redefining the Luxury Concept, (2001)
http://www.brandchannel.com/papers_review.asp?sp_id=485
http://www.vuitton.com/
http://www.americascup.co.nz/
http://www.ultimatecarpage.com/
http://www.purseblog.com/accessories/louis-vuitton-mouse/
http://news.agendainc.com/mt-agenda/content/archives/2005/05/10_cane.html
http://www.autointell-news.com/news-2000-2/September-2000/September-26-00-p1.htm
http://www.seriouswheels.com/top-2004-Pininfarina-Enjoy-Concept.htm
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