Thistle - glh Hotels

exceeding expectations
ANTICIPATION
Anticipating our guests’ needs has helped
make us one of the most successful
hotel brands in the country:
dynamic, innovative and enterprising.
Every one of our hotels seeks to deliver
a traditional hotel experience including
attractive accommodation, breakfast options,
fast & free wireless broadband, great places
to eat and drink, and of course, a genuinely
warm welcome.
All of which makes us the ideal choice for
discerning guests and the perfect partner for
ambitious owners and developers.
isn’t enough to meet
“Itguests’
expectations,
we must exceed them.
That means being
proactive and bold.
Prepared to lead where
others will follow.
”
Every year we welcome more and
more guests at Thistle hotels.
They can choose from a range of
hotels across the UK. Soon they
may be able to stay in yours.
UNDERSTANDING
Thistle is a key brand within
the glh. portfolio of hotels,
which encompasses both value
and luxury business models.
group-wide success
“Our
is built on unlocking
the potential of our
managers, by recognising
their individuality,
supporting their
ambitions and trusting
them to achieve.
”
glh. is a growing global force. Our strategy is to
become the best-managed hospitality company in
the world, which begins with a focus on brands.
As owners in our own right, glh. understands
what investors are looking for. That’s why our
growth strategy is based on a ‘New Deal’ delivering
a relationship for owners and developers that is
more beneficial to both parties.
Instead of entrenched standard contracts, be
prepared for flexible terms and greater local
autonomy. Instead of traditional support, expect
tailor-made management solutions based on
unique market intelligence.
Our hotels in Britain include 10 in London, and
together they boast over 5,500 bedrooms and
some 260 meeting rooms.
All of which means you could be joining an
organisation with presence, credibility and a
wealth of expertise. An established brand with
strong, clear and consistent standards to which
we can help your hotel adhere.
hotels thrive off
“Thistle
each other. Knowledge
is shared and innovation
encouraged, helping
owners and developers to
deliver the best possible
hotel experience.
”
FOUNDATIONS
It is on these firm foundations that we can build
our mutual success.
PASSION
Our Vision is to exceed every
guest’s expectations.
Our Mission is to be the best hotel
management company in the world.
Our Values encompass passion, integrity
and honour. We’re committed to respecting
everyone who stays with us, works for us and
deals with us.
These aren’t just words.
‘Radical Hosting’ ensures our hotels feel like a
home from home for our guests. They enjoy a
vast range of enhanced facilities and a sense of
local culture at each location.
our core
“Embracing
values, allows hotels
For colleagues, ‘performance and talent reviews’
mean increasing skill levels, providing ongoing
training in multi-skilling and opening real
opportunities to progress their careers.
to focus on the guest
experience.
On getting it right and
then making it better.
”
For local communities, ‘social
responsibility’ means caring
about the environments in
which we work. Lite@Nite, a
fundraising project for children,
is just one way in which Thistle
is playing its part.
We are as passionate about supporting owners
and developers as we are about the welcome
our guests receive.
Our ‘New Deal’ challenges the status quo by
offering owners and developers contracts of
unprecedented flexibility.
We are transforming the risk/reward balance
within this high-growth sector through a
combination of fairness and trust.
We are re-writing traditional decades-long Hotel
Management Agreements in favour of shorter,
more flexible and more equitable solutions.
And we’re providing help for owners and
developers to generate optimum returns
by delivering the quality of service Thistle
guests expect.
PROMISE
We’re here to help your
property succeed as a
Thistle hotel.
partnerships work
“Our
because they’re based on
fairness and trust.
We are committed
to playing a positive
role in every win-win
relationship.
”
SUPPORT
Our management, marketing and technical design
teams are here to support you from the moment
we’ve agreed a tailor-made contract - unique to
you, your property and your location.
Our support can embrace as much or as little
assistance as you require, from finance and
refurbishment, to new build and launch.
Typically, we’ll work together on the project brief,
design and service concepts, IT requirements,
recruitment and training.
Following the successful launch, we will work
with you to deliver continued improvements to help
maximise the long-term value of your property.
A growing range of resources will always be
available including integrated sales and distribution
services, ongoing management support and an
intelligence-led website, incorporating the latest
techniques in data science.
committed to developing
“We’re
long-term relationships with
owners and developers. Expert
help is always close at hand.
”
The potential for accommodating meeting rooms
is preferred but not essential.
We are also looking for entrepreneurs who share
our vision, our values and our passion.
operate a business
“We
model which encourages
innovation and
investment.
The right people, with
the right property can
expect very welcome
returns on both.
”
Our selection process focuses
on property and people.
SELECTION
We are looking for UK properties – or sites – in
convenient locations which can accommodate at
least 50 bedrooms.
[email protected]
Thistle
2nd Floor, Stephenson House,
75 Hampstead Road, London, NW1 2PL
t 44(0)20 7554 3890
f 44(0)84 5040 5768
thistle.com
CONTACT US
Property development enquiries