Progress overview 2016

Pacific learner success
in workplace settings
Progress overview 2016
ITO setting
• 1. Set industry standards
• 2. Develop qualifications
• 3. Support workplace training
2
3
Consortium
A partnership
Aviation, hospitality,
retail, travel and tourism
Engineering, food
processing,
manufacturing, forestry
Real estate, central and
local government,
emergency services,
contact centres
Pacific Perspectives
Evaluation, research and project management
Healthcare, community
services, social services,
cleaning
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Road Map
Working together
REPORT
START
LIT.
REVIEW
DATA
ANALYSIS
PILOT
DESIGN
DELIVERY
EVALUATION
POSTIMPLEMENTATION
MONITORING
What we did
Two effective models applicable to workplace training
STUDY GROUPS
MENTORING
Learner focused training involving
12 week evening classes for trainees
Peer mentoring
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Study Groups
Rachel Olsen
Inventory and Compliance Team Leader
Office Max
26 August 2016
Hi Caroline,
…I just wanted to share something really awesome with you about Ropeti.
At the very first class you sat in on you noticed that Ropeti was shy about his writing and held his note pad on
his lap. After that class I saw a real change and Ropeti felt a lot more comfortable, he was sharing in class and
no longer kept his notebook hidden.
Ropeti went on leave…his father passed away so he returned to Samoa for the funeral. With everything going
on, he was away from work for quite some time and missed a lot of classes.
When I talked to him on his return about organising catch up he was really to throw in the towel as he felt he
was too far behind. Both myself my verifier, reassured him that we would support him and help him to catch
up. When he gave me his book this week I was really surprised because the majority of it was complete.
When I talked to him about it he said he’d remembered what you’d said about using your own language to make
it easier to learn, so he set up time with some of our Samoan staff who have taken the course previously to help
translate the parts that he wasn’t familiar with. He also got support from his wife and other past trainees from
within his team and well and truly caught up.
During our recent team brief we recognised Ropeti in front of the whole DC for doing such a fantastic job and
being so committed to his training.
A real proud moment and one I just felt I needed to share with you!
Peer mentoring
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What next?
Post evaluation
• Knowledge sharing from ITO experience
• Roll out learnings at ITOs and share results with other ITOs/ITF
• Invest in research to support Pasifika trainees
• More research within industry training environment
• Compare with other learner groups
• More collaboration
• MPP, Employers, TEC
• Coordinated approach
• Responsibility to champion findings