VIPGUEST - Terex Trucks

MAKE
TRACKS
VIP
EXPERIENCE THE WORLD
OF TEREX TRUCKS AS OUR
GUEST
01
WELCOME TO THE HOME OF TEREX TRUCKS
Terex Trucks is changing and the investment
in our products, people and processes is
having a dynamic effect on the quality and
performance of our vehicles. We are very
proud of our company and we welcome
guests, like you, from around the world to
come and experience this for yourself.
Our facility in Scotland is the hub for the
- design, engineering, manufacturing, sales and
customer support of our Articulated and Rigid
Trucks business. Having everything on one site
ensures we are flexible and very agile in providing
the highest levels of customer service and
support, globally.
Our core values of Safety, Quality and
Environmental Care are evident across all that
we do here at Terex Trucks. With accreditations
such as the prestigious LRQA ISO 9001:2015
and more recently, ISO14001:2015, we are
certainly focused on delivering the highest of
standards to our customers across the world. We
are naturally proud of our progress and as part of
Volvo Construction Equipment, Terex Trucks is now
stronger and more innovative than ever before.
02
We are certain that you will thoroughly enjoy your
factory experience and leave feeling informed,
fulfilled and very confident in our products
and our great company. We are sure that you
will remember your visit and talk about your
experience to your colleagues and others for
many years to come. But, most of all, we want
you to feel the devotion of everyone here, to
manufacturing the finest dump trucks in the world.
It is an exciting time for everyone associated
with the Terex Trucks family and we look
forward to sharing our success with you now
and in the future.
Paul Douglas
Director & General Manager
MAKING
TRACKS
During your time with us, we will demonstrate how
new technologies, real time data and exceptional
training are helping our highly experienced team
members to uphold our reputation as pioneers in
off-highway hauling, while reinforcing the strength
of the Terex Trucks brand.
With a factory floor area of 303,000 square feet
(28,150m2) and many different skillsets here, there’s
a lot to experience, which is why every factory tour is
led by one of our very knowledgeable guides.
You will be amazed as the raw sheet steel is formed,
as the chassis takes shape and all the components
are brought together, welded and engineered to
create our famous trucks.
You’ll feel, see and smell productivity all around you
and just when you think it’s all over, you’ll visit our
Centre of Excellence and our Test Track. Here the
team of experts train our staff and dealers, ensuring
they consistently deliver Terex Trucks’ unrivalled
service levels and quality standards.
03
PIONEERING
TRACK RECORD
1909
1931
The Euclid Road
Machinery Company
is founded in Ohio.
Euclid Road Machinery
Company bought by
General Motors.
The Euclid Crane
and Hoist Company
was founded in USA.
1953
Our heritage can be traced back to 1909 but the Terex
Trucks’ legacy really began in 1934, with the creation of our
iconic and the world’s first, off-highway dump truck. A shape
and style of vehicle with more guts than anyone had ever
seen before. This rugged reliability continues to define us
and what we stand for today - a pioneering machine which
offers a straightforward, no-nonsense, solution for every
hauling application, from mining to construction work.
1982
1954
The 1000 truck
is built in Scotland.
th
General Motors divested the Euclid brand and
the remaining earth moving division is renamed
Terex – from the Latin ‘Terra’ (Earth) & ‘Rex’
(King) and 33 Series trucks were introduced.
Launch of first ever Terex
articulated dump truck –
the 3204. Designed, tested
and manufactured in
Motherwell, Scotland.
1968
1998
TA and TR ranges launched with
introduction of the new white Terex.
January – 1000th Generation 7
Platinum truck rolls off the line.
2005
Terex Trucks remains dedicated to pioneering timeless machines
that withstand the test of time, by building on the same robust
foundations. Not surprisingly, our benchmark Articulated
and Rigid Dump Trucks are trusted by industry professionals
worldwide, to deliver powerful performances in the most extreme
hauling conditions, ranging from intense desert heat to the bitter
cold of the Arctic.
2011
Now fitted with world class
Scania engines, the 9th
Generation of articulated
dump truck is launched
around the world.
AN OUTSTANDING TRUCK RECORD
1924
The first scraper
is developed.
1934
The Model 1Z truck
is built by Euclid –
considered to be the
first true off-highway
rear dump truck.
1950
Euclid Great Britain was formed at
Motherwell, Scotland, as a subsidiary
and began the development and
manufacture of off-highway trucks.
4000th Scraper
rolls off the line.
1974
1961
Terex develops innovative new
products including the Terex
Titan and the world beating R17.
1987 1992
Terex becomes
independent from
General Motors.
Terex bought by North West
Engineering from General Motors
and Terex Corporation is formed.
2002
Introduction of
the Generation 7
articulated trucks.
2009
Launch of the Generation 8 range
of articulated trucks, changing the
nomenclature of TA25 to TA250,
TA30 to TA300 and TA40 to TA400.
2014
The Volvo Group acquire the off-highway
truck product line from Terex Corporation
and Terex Trucks, a division of Volvo
Construction Equipment, is formed.
TODAY
All 8 models are manufactured in Scotland.
We are proud of our strong heritage,
technical expertise and modern process
which continue to provide customers in the
heavy construction, quarry and mining
industries with the high quality, reliable and
productive equipment they require.
Articulated dump trucks
• 3 models
• 25 to 38 tonnes
04
Rigid dump trucks
• 5 models
• 32 to 91 tonnes
05
THE
INSIDE
TRACK
As you follow our production pathways,
with one of our expert tour guides, you will
see our manufacturing process in action.
From the arrival of sheet steel through to
the finished article – all under one roof!
START
You’ll also notice how quality and continuous
improvement is at the forefront of everything
we do and influences every process here at
Terex Trucks. Team member development,
visual management techniques and lean
practises drive our journey towards excellence.
PROCESSING
FABRICATION
Plate steel is cut using plasma and gas burners,
ready for fabrication, machining, forming or painting.
Manufacture of frames and bodies for both
Articulated and Rigid Dump Trucks.
Cut plate steel is formed into shape using a 1,000
ton press which has a seven metre bed.
At every step of the process, our team of quality
engineers and inspectors ensure everything we do is
compliant with the highest Industry standards.
MACHINE SHOP
The scene of a recent $ 3.5 million investment on 3
new machines delivering 65% of parts for our Rigid
Truck range.
DELIVERING SERVICE EXCELLENCE
The Terex Trucks Centre of Excellence, is a
purpose-built workshop and classroom, where
we deliver first class training for our worldwide
dealerships and service staff, covering all
products across the Terex Trucks range.
Our Trainers are experts in the fields of product
knowledge and servicing and it’s their jobs
not only to educate our staff and dealers but
to ensure everyone meets the criteria which
supports the needs of our customers.
CONTINUOUS IMPROVEMENT
Both lines employ lean methodologies, the
corner stones of which are standard work, visual
management, daily accountability and continuous
improvement. This enables us to produce consistently,
a high quality product, while seeking on going
improvement in every facet of production.
ASSEMBLY
Two production lines
• The first producing 25, 30 and 40 ton Articulated
Dump Trucks.
INDUCTION
Spindles, shafts, gears for both trucks delivering
longer life, enhanced durability and increased quality.
• The second producing 35, 45, 60, 70 and 100 ton
Rigid Dump Trucks.
Their customer focus is unquestionable.
So, when it comes to delivering sales, technical
and service training, they aren’t afraid to get
their hands dirty and to lead by example.
06
We deliver three levels of training and
accreditations, all targeted towards first class
consistency of sales and service delivery,
wherever in the world our trucks operate.
QUALITY CONTROL
Strong product design is supported by a rigorous process
of dynamic inspections, through product audits, ensuring
our trucks are functionally perfect, to last and exceed
customer performance expectations.
FINISH
PAINT SHOP
Our two paint booths can be configured to paint
up to a 100 ton dump truck as single process or
used individually to paint and bake the smallest
components.
FINALS
Self-critical and hard to please, the Finals Department
ensure our trucks meet our customers’ expectations
and determine when the all-important “ready to go”
tag is hung on each truck.
PARTS
Over 41,000 thousand parts are received, stored and
delivered to line. Line deliveries are made to specific
points on each line by train, on pre-loaded carts
ensuring only the correct parts are delivered and used.
07
TEST
TRACK
In their working lives, Terex Trucks are subjected
to the most extreme working environments.
So, we have to be sure they can withstand whatever
challenges and conditions are presented to them
and while we can’t replicate all the conditions they
might face, we’ve created our own test track to put
them through their paces and those of our visitors!
Weather and conditions permitting, you will be able
to test drive one of our Rigid or Articulated models
under supervision. It’s an exhilarating and fulfilling
experience for everyone!
KEEPING
ON TRACK
Pioneering places an enormous responsibility
on everyone at Terex Trucks. The more successful
we become, the greater our customers’ expectations.
So, to help us maintain progression and consistency in
everything we do, we live by our core values. They form
the foundations of our operating principles which put the
quality of our products and you, the customer, at the heart
of every business decision we make.
SERVICE EXCELLENCE
It takes special people to deliver exceptional service.
People carefully selected for their specialist skills, who
are charged with delivering positive experiences at every
customer touch point.
Great service doesn’t happen by accident, it occurs
because Terex Trucks invests in its people, so we can be
confident in our product quality, our product claims and
the advice and information we provide. By default, we are
our own biggest critics, which means we think through
every stage of our production process and the customer
journey, so you will never have to! Consequently, you can
trust our products to withstand the most testing rigour.
UNRIVALLED CUSTOMER SATISFACTION
It’s a big statement to make but in a world full of choices,
we’ve made it our business to ensure satisfaction isn’t
just a promise, it’s Terex Trucks’ guarantee to you!
Our policy also drives our investment and continuous
improvement agendas. We are constantly assessing and
re-evaluating everything we do, so that you can see and
feel the effect of continuous improvement.
08
9
OFF THE
BEATEN
TRACK
For our guests who schedule to spend
more than a day with us, we can create
itineraries to help you maximize your
time with us, including time for yourself.
Glasgow
Edinburgh
Our facilities are ideally situated between the two major
Scottish cities of Edinburgh and Glasgow, giving you
access to a multitude of visitor attractions including art
galleries and museums, sports venues, golf courses,
shopping areas, theatres, whisky distilleries and historically
significant sites, to name but a few.
We can also help arrange visits to some locations of
significant Scottish interest, including Edinburgh Castle,
Glasgow Art Gallery & Museum, Loch Lomond and its
surrounding National Park, The Royal and Ancient Golf
Course, St. Andrews, Linlithgow Palace and the PS.
Waverley - the world’s last sea-going paddle steamer
which is based in Glasgow, on the River Clyde. Whatever
your interest, Scotland has something for everyone.
Home of Terex Trucks
Old Course, St Andrews
Urquhart Castle, Loch Ness
Loch Lomond
10
Whisky Distilleries
11
CONTACT
Marketing
TEL. +44 (0)1698 732 121
EMAIL [email protected]
Terex Equipment Limited
Newhouse Industrial Estate
Motherwell ML1 5RY
Scotland
www.terextrucks.com
COMMITTED TO THE LONG HAUL