Australian Association of Massage Therapists – Membership Kit
Transcription
Australian Association of Massage Therapists – Membership Kit
Australian Association of Massage Therapists Membership Kit Welcome to the Australian Association of Massage Therapists Your application for membership has been processed and you will have been mailed a letter welcoming you to the Association and providing your login information for the AAMT website. You will receive your Certificate of Membership upon approval by the Board of Directors. This Membership Kit contains all the forms and information you need as a member. It is in an electronic format for two reasons: •you can download the forms as you need them, and •the Membership Kit can be constantly updated with current information. On this page you will find a list of all the information contained in the AAMT Membership Kit. Contents 1. Health Funds Information including: Ancillary Provider Terms/NIB Provider Requirements/ Australian Unity Provider Registration Form Form Health Funds Diary 2. Continuing Professional Education (CPE) Diary 3. Confidential Client History Form: Remedial Treatment 4. Confidential Client History Form: Therapeutic Treatment CPE Form Remedial Form Therapeutic Form 5. Confidential Client Consent Form Client Consent Guide 6. Member Guidelines for Logo Use Style Guide Form 7. AAMT Shirt Order Form AAMT Shirts Code 8. AAMT Code of Ethics & Standards of Practice Ethics & Standards 9. AAMT Guide for the Prevention and Management of Sexual Misconduct. Guide Sexual Misconduct Australian Association of Massage Therapists – Membership Kit Health Fund Provider Information – Eligibility On joining AAMT you signed an agreement to keep your First Aid and Insurance up-todate, earn CPE points (30 for Massage Therapists and 40 for Remedial Massage Therapists) and to forward these details to AAMT. AAMT lists all of these details, including Membership Renewal Date, on the Status with Individual Health Funds. If you meet the criteria set in the MEMBERSHIP and REQUIREMENTS columns then you are eligible for Provider Status with the Health Funds listed in the ELIGIBLE HEALTH FUNDS Column. REQUIREMENTS ELIGIBLE HEALTH FUNDS Remedial Massage Therapist • Diploma of Remedial Massage Therapy (HLT50302/ HLT50307) ONLY • AAMT has a copy of up-to-date Senior/Level 2 First Aid • AAMT has a copy of up-to-date Malpractice Insurance • Current Financial Member of AAMT • CPE Points (40 points per annum) • AAMT has accurate details of clinic address/es • Australian Health Management • Australian Regional Health Group • BUPA Australia Health • CBHS Health Fund Limited (Commonwealth Bank) • Medibank Private • nib • The Doctors’ Health Fund • Australian Unity • GU Health • HBF • HCF Remedial Massage Therapist • Diploma of Remedial Massage Therapy (HLT50302/ HLT50307) • Assessed qualifications on Health Fund lists prior to July 1 2009 • AAMT has a copy of up-to-date Senior/Level 2 First Aid • AAMT has a copy of up-to-date Malpractice Insurance • Current Financial Member of AAMT • CPE Points (40 points per annum) • AAMT has accurate details of clinic address/es • Australian Health Management • Australian Regional Health Group • BUPA Australia Health • CBHS Health Fund Limited (Commonwealth Bank) • The Doctors’ Health Fund • HCF • nib Massage Therapist • Certificate IV of Massage Therapy (HLT40302/ HLT40307) • Assessed qualifications on Health Fund lists prior to July 1 2009 • AAMT has a copy of up-to-date Senior/Level 2 First Aid • AAMT has a copy of up-to-date Malpractice Insurance • Current Financial Member of AAMT • CPE Points (30 points per annum) • AAMT has accurate details of clinic address/es • Australian Regional Health Group • CBHS Friendly Society (Commonwealth Bank) Myotherapist • Advanced Diploma of Remedial Massage Therapy (21920VIC/21511VIC) • AAMT has a copy of up-to-date Senior/Level 2 First Aid • AAMT has a copy of up-to-date Malpractice Insurance • Current Financial Member of AAMT • CPE Points • AAMT has accurate details of clinic address/es • Australian Regional Health Group • BUPA Australia Health • The Doctors’ Health Fund • nib • CBHS • HBF • HCF • Australian Unity CATEGORY B CATEGORY A MEMBERSHIP TYPE CATEGORY C CATEGORY D E-newsletter sent every month and on Annual Membership Renewal Invoices. If AAMT does not receive these details, or they are not kept up to date, your details cannot be sent to Health Funds. The following categories outline Membership Grade and eligibility for Health Fund Provider NB Myotherapy and Remedial Massage must be advised to HFs separately. Note: Members with a qualification other than the HLT50302/50307 deemed to be equivalent are also eligible. This may include Bachelor of Health Sciences (Massage Therapy). 1 Australian Association of Massage Therapists – Membership Kit Important Health Fund Provider Information Registering with individual health funds can be a time consuming and confusing process. To simplify and streamline this process for our members, AAMT has gained accreditation with various health funds which allows our eligible members to be registered automatically as a provider! This reduces the process of registering individually and ongoing updating of details with individual health funds for our members. AAMT forwards eligible members details to the health funds listed on a monthly basis. Therefore, it can take up to 4-6 weeks for all details to become live at individual health funds. Please read the important information below to see how to qualify and remain on health funds lists. To find out which health funds you are automatically registered with, refer to Table 1 ‘Summary of Health Funds providing rebates for Massage’. To find out which health funds you have to activate your registration with, refer to Table 2. To find out which health funds you have to apply direct, refer to Table 3. For details on how to register with all other health funds please refer to ‘Health funds Additional Information’. To qualify and remain on the health funds lists sent by AAMT, it is a requirement that: • you meet the minimum level of membership type/qualification accepted by the health fund • you are a financial member of AAMT • ensure AAMT have a current copy of your Certificate of Currency Public Liability Insurance • ensure AAMT have a current copy of your Senior/Level 2 First Aid Certificate • AAMT have received or you have recorded your Continuing Professional Education points. (Massage Therapists need 30 points per year and Remedial Massage Therapists need 40 points per year) • you provide AAMT all practice details including address and phone number (no PO Boxes and landline is preferred). Receipt requirements Your receipt may be rubber stamped, a pre-printed receipt book, letterhead or computer generated and must include the following details. Subsequent accounts must be endorsed ‘duplicate copy’. Full name of therapist Client’s full name AAMT member number Date of treatment Provider number (when issued) Type of therapy e.g. Remedial Massage, Massage therapy, Myotherapy Practice address (cannot be a PO Box!) Type of treatment e.g. initial or standard consultation Practice telephone number Cost for treatment Business and Trading names (where applicable) ABN number must be shown General Accounts and Receipts: (Some key points to remember) • Pre-signed receipts are not acceptable. • The services provided must be itemised accurately (e.g. type of treatment, therapists name, clients name). • Your Provider number is not transferable to another person (i.e. Locum, colleague or employee) or where applicable, another practice location. This is fraud. • There can be only one original account/receipt. All duplicated accounts/receipts must be endorsed as ‘duplicate’. • Please ensure that AAMT have your current details at all times! Failure will result in AAMT not being able to confirm your current details to the health funds and non-current members will be removed from health funds lists. • Change of details: If you have registered directly with any health funds (Table 2 + Table 3) do not forget to advise them of any changes to your details. i.e. New practice details etc. We are unable to change your details directly with these health funds. NOTE: Although every effort is made, AAMT cannot guarantee that all members will be accepted by the health funds as a provider. Members must agree to abide by conditions of individual health funds. Most health funds will not provide a rebate if your client is a family member. Medibank Private Provider Number As part of the reporting requirements for Medibank Private (MBP), AAMT are required to include Provider Numbers in the lists uploaded. Therefore, if you are eligible and receive a MBP Provider Number, please either enter it directly via the web member log in (instructions can be found on the AAMT website www.aamt.com.au or email it to [email protected]) 2 Australian Association of Massage Therapists – Membership Kit Table 1: Eligible members are automatically registered via AAMT. (Details are updated monthly from AAMT records.) HEALTH FUND DETAILS Australian Health Management • Remedial Massage Therapists ONLY HLT50302 or HLT50307 • Assessed qualifications on their list prior to 1 July 2009 • AHM Providers Numbers can be found at www.ahm.com.au/content/ ms/providersearch.asp Australian Regional Health Group: • Massage Therapists Cert IV HLT40302 or HLT40307 • Remedial Massage Therapists HLT50302 or HLT50307 • Assessed qualifications on their list prior to July 1 2009 • Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP 21920VIC • Provider Number – ‘MT’ plus your AAMT member number plus ‘R’ for remedial massage therapists and ‘M’ for massage therapists and ‘Y’ for Myotherapists. e.g. MT12345R or MT12345M or MT1234Y. • ACA Health Benefits Funds • Cessnock & District Health Benefits Fund • CUA Health • Defence Health • GMHBA • GMF Health • Health Care Insurance Limited • Health Partners • Health Insurance Fund (HIF) WA • Latrobe Health Services (Federation Health) • Mildura District Hospital Fund • Navy Health Fund • Onemedifund • Peoplecare Health Insurance • Phoenix Health Fund • Police Health Fund (South Australia Only) • Queensland Country Health Fund Ltd • Railway & Transport Health Fund Ltd • Reserve Bank Health Society • St Luke’s Health • Teacher’s Federation Health • Teachers Union Health • Transport Health • Westfund BUPA Australia Health • ANZ Health Insurance • AXA • Bank SA • BUPA Australia OSHC • Cardmember Health Insurance Plan • HBA • HealthCover Direct • Mutual Community • St George Health Project • National Mutual Health Insurance • Previously MBF + MBF Alliances: NRMA, SGIC Health (SA), SGIO Health (WA) CBHS Health Fund Limited (Commonwealth Bank) nib nib requires members to read their provider terms and conditions. Please see attached. 3 • Remedial Massage Therapists ONLY HLT50302 or HLT50307 • Assessed qualifications on their list prior to July 1 2009 • Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP 21920VIC • Provider Number – sent to AAMT. A letter will be sent to each practice confirming member provider number/s. • Massage Therapist HLT40302 or HLT40307 • Remedial Massage Therapists HLT50302 or HLT50307 • Advanced Diploma Mytherapy ADV DIP 21511VIC or ADV DIP 21920VIC • Assessed qualifications on their list prior to July 1 2009 • Provider Number – AAMT Member Number e.g. AAMT12345 • Remedial Massage Therapists ONLY HLT50302 or HLT50307. • Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP 21920VIC • Provider Number – AAMT Member Number e.g. AAMT 12345 Australian Association of Massage Therapists – Membership Kit Medibank Private • Remedial Massage Therapists ONLY. HLT50302 or HLT50307 • Provider Number – After lists have been processed Medibank will send Provider Numbers to clinic address/es The Doctors’ Health Fund • Remedial Massage Therapists ONLY. HLT50302 or HLT50307 • Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP 21290VIC • Provider Number – AAMT Member Number eg. AAMT 12345 Manchester Unity • Commencing 1 July 2011 now legally HCF members HCF • Remedial Massage Therapists ONLY. HLT50302 or HLT50307 • Assessed qualifications on their list prior to July 1 2009 • Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP 21290VIC • Provider Number – AAMT Member Number e.g. AAMT 12345 • Commencing 1 July 2011 includes Manchester Unity Table 2 Members need to activate registration DIRECT. (List of members sent by AAMT for verification only). Australian Unity Ph: 13 29 39 www.australianunity.com.au • To register members need to complete the application form (see attached). Grand United Corporate Health Ph: 1800 249 966 www.guhealth.com.au • To register members need to either telephone or email corporate@ guhealth.com.au listing Full name, Association, Member Number, Practice Address and Practice Phone Number. • Remedial Massage Therapists ONLY HLT50302 or HLT50307 • Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP 21290VIC • Provider Number – Australian Unity will issue separate provider numbers per practice • Remedial Massage Therapists ONLY HLT50302 or HLT50307 • Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP 21290VIC • Provider Number – Grand United Corporate Health will issue separate provider numbers per practice Table 3 Members need to APPLY DIRECT. (AAMT DO NOT send any information). HBF Ph: (08) 9265 6125 www.hbf.com.au e: [email protected] • Call, email or visit www.hbf.com.au for an application form • Remedial Massage Therapists ONLY • Provider Number – HBF will issue a separate provider number for each practice location 4 Australian Association of Massage Therapists – Membership Kit Automatic recognition for eligible members Australian Health Management (AHM) 13 42 46 Remedial Only www.ahm.com.au Eligible members details are sent to AHM each month. You will then be automatically registered as a provider. Your provider number can be found at www.ahm.com.au/ content/ms/providersearch.asp. Australian Regional Health Group (ARHG) (03) 9756 0550 Massage & Remedial AAMT eligible member details are updated two business days prior to the 15th of each month. You will then be automatically registered as a provider. Your provider number is made up of ‘MT’ plus your member number plus ‘R’ for Remedial, ‘M’ for Massage, ‘Y’ for Myotherapy, e.g. MT12345R, MT12345M or MT12345Y. ARHG is a management group that oversees several small funds. At this stage 24. Should you cease membership with AAMT, or if you no longer meet the criteria set by ARHG, AAMT is obliged to remove you from the regular list sent. ARHG is unable to notify you directly of your removal from their listing due to Privacy Act requirements. ARHG has a search provider facility on the websites of their participating health funds. This will mean that members of the health funds will be able to search on the ARHG websites to confirm that the provider (you) is accredited or they can search to find an accredited provider in a specific location. The search will display provider number, surname, first name, state, suburb, phone number and therapy. IMPORTANT NOTE: If you do not want to be listed on the search facilities of the participating health funds websites please contact the AAMT office. 5 BUPA Australia 1800 060 239 Remedial Only www.hbaproviders.com.au AAMT member details are sent to BUPA each month. After lists have been processed BUPA will send Members Provider Number/s to AAMT. AAMT will then forward the Provider Number/s to each practice address. Members must agree to be bound by BUPA Australia’s ‘Our Ancillary Provider Terms’. (See attached.) CBHS Health Fund Limited 1300 654 123 Massage & Remedial www.cbhs.com.au AAMT eligible members details are sent to CBHS each month. You will then be automatically registered as a provider. Your provider number is ‘AAMT’ + your member number. e.g. AAMT12345. Medibank Private 1300 654 887 Remedial Only AAMT sends eligible members details to Medibank Private each month. All qualifying providers must read and agree to abide by Medibank Private Provider Requirements and Terms and Conditions. nib Health 1800 175 377 Remedial Only www.nib.com.au AAMT sends eligible members details to nib each month. IMPORTANT NOTE: All providers must read and agree to abide by nib Provider Requirements and Terms and Conditions. (See attached.) Members will need to contact the health funds below directly! Australian Unity 13 29 39 Remedial Only www.australianunity.com.au In order to gain Provider Status you will need to complete and return their application form (see attached). Please return the completed form to Provider Relations, Reply Paid 9945, Melbourne Vic 8060. GU Health 1800 249 966 Remedial Only www.guhealth.com.au Call GU Health for application form or simply send an email to [email protected] listing: Full name, Association Name, Association Number, Practice Address/es and Practice Phone Number/s. HBF (08) 9265 6125 Remedial Only www.hbf.com.au To register call or email ([email protected]. au) for application form or download. Changes must be submitted to HBF directly. Send to The Provider Registration Officer, HBF Health Services, GPO Box C101, Perth WA 6809. HCF (02) 9290 0158 Remedial www.hcf.com.au AAMT sends eligible member details to HCF each month. IMPORTANT NOTE: All providers must read and agree to abide by the HCF Provider recognition criteria. (See attached or download at www.hcf.com.au). Manchester Unity 13 13 72 Massage & Remedial www.manchesterunity.com.au Commencing 1 July 2011 now legally HCF members. Australian Association of Massage Therapists – Membership Kit Health Funds and the Legislation F ollowing the introduction of the new Private Health Insurance Act (2007) and associated rules for Private Health Fund Accreditation 2008 AAMT has had to redesign the data reporting to maintain the compliance agreements and ensure that members who are forwarded in reports have currency of eligibility. This means that as practitioners AAMT members must hold evidence of currency of the eligible criteria of: • First Aid • Professional Indemnity Insurance • Continuing Professional Education • And be a Financial Member. If you do not maintain these four key points and keep the Association well informed with copies of relevant paperwork, you will be removed from all lists until you provide evidence to the Association. Members receive this information on their renewal statement and E-newsletter, therefore it is imperative that members note when they are due to become non-compliant. If you are currently recognised, then fall off a fund list, reinstatement to a fund will take place at the next accepted data upload to the health fund. If you are a new member you can expect a delay of up to 4-6 weeks, depending on the health funds agreed reporting cycle and if you have provided everything to complete the AAMT membership process. There are still many points unclear with the health funds and confusion between their levels of provider service, administration and AAMT’s criteria and administration. AAMT is working proactively to resolve these as they arise but it will take time. In the interim if you are still experiencing issues please email [email protected] with details, ensuring you include your AAMT Member Number. In summary, to be eligible to remain on health fund lists you must be a financial member, AAMT must have a copy of your current First Aid and Professional Indemnity Insurance and you must meet the current Continuing Professional Education 6 requirements. Provider status is a contract between you and the health fund, AAMT advises currency of eligibility to the criteria for each health fund. Following are some important FAQs that you need to know: Why haven’t my details been forwarded to the health funds? • Are your First Aid, Insurance, CPE and Membership details up to date? If they have expired your details will not be forwarded to the health funds Health Fund Information – Frequently Asked Questions: • Did you tick the Privacy Box on your Membership Application Form? i.e. I do not wish my details to be forwarded to health funds. How long does it take for details to get to the health funds? • The monthly list for that particular health fund has not been sent as yet this month. It can take up to four to six weeks after AAMT receive any updated details for them to reach the health funds. However, it can take up to two weeks for the individual health funds to process the details and to issue provider Numbers (if not your AAMT Member Number). Which health funds do AAMT upload details to? When I change practice address, how long before my details are forwarded to the health funds? It is the same as when you first join AAMT, it can take up to 4-6 weeks depending on what time of the month you notified AAMT of your change of details. • Australian Health Management Why can’t I use a PO Box address? • Australian Regional Health Group (24 funds) Health funds work on street address and do not accept PO Boxes as addresses. This is to minimise the incidence of fraud. Therefore, AAMT does not list PO Box addresses for Clinic addresses. • BUPA Australia Health (11 funds) • CBHS Health Fund Limited (Commonwealth Bank) • nib • Medibank Private • Australian Unity • GU Health • HCF. Which health funds do I need to contact directly? • Australian Unity • GU Health • HBF. How do I get my Provider Numbers? Other than when you use your AAMT member number, provider numbers are issued by the health funds. Being a provider is a contract between you and the health funds. However, BUPA-HBA send provider numbers to AAMT who then forward them onto members. Why aren’t I eligible for provider status with certain health funds? Certain health funds do not accept all massage therapy qualifications. All health funds accept the current Diploma of Remedial Massage Therapy (HLT50302/07), however, with the introduction of new health fund legislation many health funds will not accept anything other than the current Diploma. There are only two Health Funds that accept Certificate IV in Massage Therapy Practice (HLT40302/07). I faxed my updated Insurance and First Aid and it hasn’t been updated, why? Updated information is entered into the database as efficiently as possible and generally within 48 hours of AAMT receiving it. If it has not been entered, then the fax was not received. nib RECOGNISED ANCILLARY PROVIDER TERMS AND CONDITIONS 1. GENERAL These Terms and Conditions set out the basis and conditions upon which nib recognises General Treatment Providers (Providers) for the purpose of paying Benefits and to meet the provider recognition requirements as defined in the Private Health Insurance Act (Accreditation) Rules 2008 (Cth). In order to receive Benefits from nib, Providers (You) must be granted recognition status by nib and satisfy the requirements, and meet Our expectations set out in these Terms and Conditions on each occasion a Claim for Benefits is made to nib. nib assumes that every time a nib customer makes a Claim for a Benefit with nib for the treatment and/or services that You provide to them, You agree to satisfy all requirements, and meet Our expectations set out in these Terms and Conditions. 2. GLOSSARY General Treatment Providers means providers of General Treatment covered by nib products (and excludes providers of medical and hospital treatment as defined in the Private Health Insurance Act 2007 (Cth)). Benefit means an amount of money payable by nib to or on behalf of an Insured Person, in respect of approved expenses incurred by an Insured Person for treatment and/or services, in accordance with the nib Fund Rules. Claim means a claim for the payment of Benefits which complies with the nib Fund Rules and Section 5 of these Terms and Conditions. Insured Person means all persons covered under an active nib private health insurance policy. Fund Rules means the rules established by nib that relate to the day-to-day operation of nib’s health insurance and healthrelated business. General Treatment has the same meaning as set out in section 121-10 of the Private Health Insurance Act 2007(Cth) as amended from time to time. General Treatment means treatment (including the provision of goods or services) that: A. is intended to manage or prevent a Condition; and B. is not Hospital Treatment, which is permissible under the Private Health Insurance Act 2007 and in respect of Benefits which are payable under the nib Fund Rules. Medicare Benefits Schedule Fee (MBS Fee) means the amount set under the Medicare Benefits Schedule. Natural Therapy Providers means Providers of treatment as approved by nib from time to time, including but not limited to, Providers: C. listed as a providing natural therapy treatment in the Product Schedules; and D. p roviding treatment during a consultation with a nib customer where that Provider is recognised by nib to provide natural therapy treatment. nib means nib health funds limited ACN 000 124 389 having its registered office at 22 Honeysuckle Drive, Newcastle, New South Wales 2300, a registered health benefits organisation under the Private Health Insurance Act 2007(Cth). nib Customer Feedback Survey means information and opinions collected by nib through an email to nib customers to request feedback regarding their General Treatment experience. This includes the collection of the likelihood that the customer would recommend a Provider, captured on a scale of 0 – 10. If consent has been provided by the nib customer, this information will be published as part of the Provider record held in www.whitecoat.com.au. Other Provider means providers of treatment that is the provision of goods or a health management program. Personal Information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. Provider means a General Treatment Provider. Private Practice means a professional practice (sole, partnership or group) that is self-supporting primarily through fees received from patients. This means that the practice’s expenses (eg accommodation, facilities and services) are not provided or subsidised by any publicly funded facility such as a Public Hospital or a University. Recognised Provider means a Provider of General Treatment that: • • • • • is registered or holds a licence under relevant State or Territory legislation to provide the General Treatment sought; is professionally qualified, or a member of a professional body recognised by nib; is in Private Practice; satisfies any other criteria reasonably required by nib to enable the payment of Benefits for General Treatment provided by the Provider; and is not suspended or derecognised by nib. Related Body Corporate has the meaning given in section 9 of the Corporations Act 2001 (Cth) Sensitive Information means information or an opinion about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record, health information about an individual, genetic information about an individual that is not otherwise health information. 17 February 2011 nib RECOGNISED ANCILLARY PROVIDER TERMS AND CONDITIONS We, Our, Us means nib and any Related Body Corporate that is also a registered private health insurer. www.whitecoat.com.au means an online web service that will allow all Australians to search and compare General Treatment Providers. Australians will be able to search for Providers by type and location and compare Providers by nib customer advocacy scores and service charge scores. You or Your means a Recognised Provider as set out in these Terms and Conditions. 3. RECOGNISED PROVIDERS Recognition by nib is a prerequisite to the payment of Benefits. nib considers that You are a Recognised Provider if: a. A s a General Treatment Provider You are registered or hold a licence under relevant State or Territory legislation to provide the General Treatment sought; and You have a current and valid Medicare Provider Number for each location where You engage in Private Practice; or b. A s a Natural Therapy Provider you have been recognised by a nib approved Professional Body, Your recognition, first aid and professional indemnity insurance are all current and have been provided to nib Your Professional Body; and c. Y ou are in Private Practice; or d. A s an Other Provider You meet the nib recognition criteria determined by nib as appropriate for the goods or services You provide; and e. Y ou satisfy all requirements and meet our expectations set out in these Terms and Conditions, as amended from time to time. 4. GENERAL REQUIREMENTS OF RECOGNISED PROVIDERS Service Experience and Quality Our expectations are that You will Provide professional services to nib customers: a. with due care and skill as reasonably expected by someone in Your profession with Your level of expertise; b. in accordance with all standards, guidelines, obligations and legislation relevant to Your profession and the services You provide; c. maintain first aid qualifications to ensure the health and safety of Your patients; d. p rotect the privacy of Your patients Personal and Sensitive Information in accordance with the Privacy Act 1998 (Cth) and relevant State Privacy legislation; e. m aintain Your premises in accordance with the appropriate approvals under the law (Occupational Health and Safety, as well as any Local Council, State or Federal laws that apply to Your practice); f. provide Your patients with a clear understanding of their rights and responsibilities, including clear access to a complaints and dispute handling process approved by Your registration Board or Professional Association; and g. make Your customers aware of the existence and role of the Private Health Insurance Ombudsman. Professional Integrity and Relationship Management We are interested in ensuring that nib customers have access to high quality and affordable health treatment and/or services. To achieve this, We are interested in a professional working relationship with You that helps build your business and protects the health and safety of nib customers. 1. To this end, We expect that You will: a. P rovide the treatment and/or services Yourself, and not allow any other person to provide treatment and/or services and invoice Us or nib customers using Your provider number; b. Use the nib trademark, names and logos of nib only in the approved format and with the express permission of nib; c. Communicate with nib customers in a language they understand; d. P rovide invoices, receipts or other relevant documentation in English and in accordance with the requirements detailed under “Receipts and Invoices”. Where English is not Your first language, translation services will be at your cost, or Claims may not be payable; e. U ndertake whatever continuing professional development is required by Your relevant Professional Body or association relevant to the treatment and/or services You are providing to nib customers; f. Maintain current professional indemnity insurance as well as public and product liability insurance to a minimum value of ADU$1 million per claim for the treatment You provide to nib customers and provide nib with a certificate of such insurance upon request; g. Answer any reasonable request by Us for access to customer records, either for the purpose of determining the eligibility of the service, or the legitimacy of a Claim; h. Acknowledge the collection by nib of information and opinions from nib customers who utilise Your professional services. i. Inform relevant parties (such as Your Professional Body, Medicare, HICAPS) as soon as possible, and in any case within 5 working days, of any change to Your: i. Practice address/es ii. Mailing Address/es 17 February 2011 nib RECOGNISED ANCILLARY PROVIDER TERMS AND CONDITIONS iii. Bank Account details, or iv. professional services, including if Your membership or registration status with any Registration Board or Professional Body is altered or withdrawn for any reason. 2. You can expect that We will: a. not interfere with Your independence and right to practice; b. respect Your privacy; c. provide Your contact details to our customers as part of Our Provider search functionality; d. Publish information and opinions (per the nib Customer Feedback Survey) about Your professional services via www.whitecoat. com.au; e. monitor claiming patterns and inform You of any significant variances in Your claiming patterns; f. give You the right of reply should problems arise; g. hold the right to refuse or remove Your recognition in Our absolute discretion; and h. reject Claims that are not in accordance with the nib Fund Rules and/or these Terms and Conditions. Allowable Benefits and Claims administration In order to enable Us to provide the correct Benefits to our Customer for the services You provide, We require that receipts and invoices are provided in accordance with the following. Failure to do so may result in unnecessary delays or even the rejection of the Claim. NOTE: You must not allow any locum, colleague, employee or any other person to issue receipts for treatment or services in Your name other than for treatment or services actually performed by that Recognised Providers. In addition, Benefits are not payable for services or treatment provided by therapy/clinic assistants or students of any profession. Where a therapy assistant or student administers treatment or services, the account/receipt must clearly itemise such treatment or services separately. 3. All Recognised Providers will provide accounts and receipt to nib customers for each professional service provided, which clearly shows the following: a. T he name of the Provider who provided the services or treatment. Where the Provider is part of a group of Providers, the account/receipt must clearly show the name of the Provider who provided the treatment b. Company and trading names (as applicable); c. The address where the treatment and/or services took place, including the telephone number; d. The date on which the account/receipt was issued; e. The full name of the nib customer to whom the treatment was provided; f. The date on which each treatment and/or services was provided to the nib customer; g. A clear, itemised description of the treatment and/or service(s) provided, and treatment and/or services type; h. The fee charged for each service provided. Where herbs or other medications are provided at the attendance, a separate charge must be shown for these items; i. Details of any payment made, and any outstanding balance; j. All accounts and receipts must be on printed stationery. If they are produced electronically, they must be signed at the time of issue by You as Provider of that treatment and/or services, or Your representative; k. There must only be one fully itemised original account/receipt. Therefore, i. Where a quote is provided, the account or receipt must be clearly marked ‘quote’ or “estimate”; and ii. The words “duplicate” or “copy” must be clearly marked on any duplicate invoices issued. 4. Electronic claims must be submitted no more than 3 days after You provide the treatment and/or services to the nib customer; and 5. Electronic claiming facilities must be used properly and in accordance with the applicable terms for use of those facilities. 6. nib Benefits are not payable in the following circumstances: a. t reatment or services performed to self, Your family members, Your business partner or other people not independent of the practice; b. treatment or services that are not performed in a Private Practice setting, for example, community health clinics; c. treatment or services not recognised for Benefits by nib; d. treatment or services performed by practitioners who are not recognised by nib; e. imported Medications, Herbal Medications, Herbal Tonics or similar; f. non-prescription sunglasses, tinting, coating or hardening of lenses; g. treatment or services for which inaccurate or incorrect information is supplied; h. treatment or services provided to an inactive nib customer; i. treatment or services for which a Claim is not lodged within 2 years of the date of service or treatment; j. treatment or services for which the nib customer does not have cover; k. illegal services or treatment; l. treatment or service where the patient, has or may have, an entitlement to damages (for example, Worker’s compensation, Third 17 February 2011 nib RECOGNISED ANCILLARY PROVIDER TERMS AND CONDITIONS Party insurance, criminal compensation, Public Liability, etc) – unless prior approval in writing is obtained from nib; m. treatment or services provided where the cost of the treatment or services provided is subsidised by any other business or authority; n. telephone, internet or mail consultations; o. written reports; p. more than one initial consultation per course of treatment; q. more than one consultation or attendance by You or any single day. Multiple services or treatment on the same day attract one service or treatment benefit only; or r. other items as determined by nib from time to time. 5. PATIENT RECORDS 1. R ecognised Providers must maintain full patient records for each patient treated. Patient records for nib customers must be maintained for the minimum time prescribed in legislation relevant to Your profession. 2. Records must be accurate and current, and sufficient for Us to be able to confirm that You have provided each professional service claimed by nib customers as described in those Claims. The patient record must include the following information: a. Patient name, address, sex, date of birth and patient contact number; b. D ate treatment and/or services provided, detail of each treatment and/or services provided and the charge for that treatment and/or services; c. The nature of the illness or condition; and d. A ny herbs, medications and treatment programmes to be performed by the patient at home, issued or prescribed at the attendance. 3. nib reserves the right to request patient and/or treatment records for any nib customer for any reason, and You must provide copies of those records within 10 business days of such a request. 6. PRIVACY Recognised Providers must comply with the Privacy Act 1988 (Cth), as amended, any relevant state legislation and nib’s privacy policy when handling Sensitive and Personal Information relating to nib customers. nib’s privacy policy is available at www.nib.com.au/privacy nib is committed to protecting Your privacy and any Personal Information nib collects from You. You agree that nib can provide nib customers, either verbally, in writing (including on Our internet page) with Your name, practice address, contact number(s), practice details, charging information and all other information collected as part of www.whitecoat.com.au as part of Your recognition by nib. 7. ENDING OR SUSPENDING YOUR RECOGNITION nib may suspend or end its recognition of You as a Recognised Provider in its absolute discretion at any time for any reason, including, without limitation, if: 1. You fail to satisfy a requirement or expectation set out in these Terms and Conditions; or 2. Your Professional Body finds that You have committed a breach of a professional standard, guideline, code of conduct, law, regulation, policy, ethics statement, that applies to the practice of Your profession; or 3. You cease to be recognised by Your Professional Body; or 4. You cease to meet the criteria deemed by nib as the minimum requirement for Your treatment or service type; 5. No nib customer has made a claim for Benefits for treatment and/or services that You provide for 2 years. 8 APPLICABLE LAWS These Terms and Conditions are governed by the laws of the State of New South Wales and nib and You submit to the jurisdiction of the courts of New South Wales. 9 REPORTING FRAUD Health insurance fraud raises contributions and keeps rebates low. If You suspect fraud has been committed either by a nib customer or a Provider, please notify nib. You may choose to identify yourself or remain anonymous. Call Us on the toll free hotline on 1800 175 377 or by email at [email protected]. 10 CONTACT US For further information, please contact nib: Email: [email protected] Phone: 1800 175 377 Mail: Ancillary Provider Registration, nib health funds limited, 22 Honeysuckle Drive, Newcastle NSW 2300 February 2011 17 February 2011 Provider Registration Form Provider Registration Form To register as a recognised provider with Australian Unity, please complete this form and return to Australian Unity in the Reply Paid envelope. Please call us on 13 29 39 if you need any assistance. Title Surname Given Names Principal Practice Name Principal Practice Address State Postcode State Postcode Postal Address: (if different to above) Business Telephone No. Mobile Email Fax Website Secondary Practice Address State Postcode Member of Professional Associations Modalities (accredited date) Type of treatment(s) provided Nature of Practice (e.g. group or solo) Partners Name(s) Professional Qualifications (Degree/Diploma/Certificate/Other) Practitioner’s Signature Date / In applying for a provider number, you understand that your business details will be provided to Australian Unity members. Please attach a sample copy of your official stationery / stamp. Australian Unity Health Limited ABN 13 078 722 568. 114 Albert Road, South Melbourne 3205 H134 09/07 / $ / 9 > ? T U = @ V W [ A B = a ` A 2 b = % $ ` A B g ? d ` A % ! ! % $ ! ! 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" 2 % ! % $ 3 ! ! ± # # / / # 3 $ " ; 2 1 # $ ! 3 % # Continuing Professional Education (CPE) Diary Aims of CPE: To ensure that AAMT Members continue to update their skills in professional development as a Massage Therapist To encourage continued life long professional growth and learning for AAMT members To meet Private Health Fund Provider requirements as well as ethical and professional obligations as a practicing Massage Therapist To meet growing demands from the public, government and the insurance industry for improved practitioner competency and accountability. All members of AAMT are required to complete a level of continuing education every year. The level of education to be reached is measured in education points – or what are known as CPE Points. Please enter CPE activities and points on a CPE Diary (pls see over the page) and send in to AAMT Office or after 06/05/10 via Member Log In section of AAMT website. AAMT does not require evidence of points. Please keep all certificates, tax invoices etc on file at home for random auditing purposes by AAMT. Please note this excludes First Aid Refresher Certificates where copy must still be received by AAMT Office. Massage Therapist members are required to gain 30 points per annum. Remedial Massage Therapist members are required to gain 40 points per annum. If points are not up to date, your details will not be forwarded to the Health Funds as they do not meet Health Fund requirements. Continuing Professional Education Type Primary Massage Qualification (on joining AAMT) Upgrading qualifications Additional Qualifications complementing massage AAMT Accredited Workshops Other Workshops Self Directed Learning Projects Meetings Volunteer Conferences Presentations Publication First Aid Event travel Certificate IV in Massage Therapies Practice HLT40307 Diploma of Remedial Massage HLT50307 Advanced Diploma Myotherapy (ADV DIP 21511VIC, ADV DIP 21920VIC) Advanced Diploma Myotherapy (not the Victorian qualification) Bachelor of Health Science (Musculoskeletal Therapy) Diploma Advanced Diploma Certificate IV Diploma Single unit from Health or Sports Training Package (not part of completed Cert IV / Diploma) Subject (s) from Bachelor Degree AAMT arranged Course, Lectures, CPE Events AAMT Approved Providers, Workshops / Short Courses For more details please see over the page Courses run externally to AAMT related to business. eg Marketing, small business or health related topics Courses run externally to AAMT related to professional development eg Leadership, presentation or education topics Self education through reading books, AAMT approved provider online educational modules, educational exhibition attendance, subscription to Health publications eg magazines, journals For more details please see over the page Self education through instructional DVDs, CD-ROMs, internet e-newsletter subscriptions on health topics For more details please see over the page AAMT Journal reading (all 4 editions per year) Private tutor/mentor session Professional membership with other health related associations Research relevant to massage industry AAMT Board Sub Committee meeting (M&M, E&T, Ethics etc) AAMT Board Meeting AAMT Division Committee (NSW & ACT, VIC, WA, QLD, SA & NT ,TAS) Representing AAMT in official capacity authorized by Division or AAMT Board AAMT Regional Meetings – attend AAMT Regional Meetings – organise & coordinate Staff meetings at workplace including formal training component Charitable Events, Fun Runs, Sports Events, Aged Care (Paid work is not eligible for points) AAMT National Conference World Massage Conference Other conferences complementing massage Presentation of paper on massage Public speaking, educating the public re massage School Talk re massage and AAMT membership Writing and publishing own book on health related topics Writing massage qualification curriculum Published Article for AAMT Journal Published Article for other magazine Published book / dvd reviews for the AAMT HLTFA50307B/Senior / Level 2 First Aid refresher Annual CPR Members who travel more than 60 kms to or from an event each way AAMT reserves the right to amend the AAMT CPE Points system and is subject to change. Australian Association of Massage Therapists Ltd Level 6, 85 Queen Street MELBOURNE VIC 3000 Ph: 1300 138 872 Fax: 03 9602 3088 1 May 2010 CPE Points 30 40 40 40 40 40 40 30 40 10 10 per subject completed 1 – 3 hours = 5 points 4 – 8 hours = 10 points 2 + days = total 20 points (unless otherwise stated) 1 – 3 hours= 5 points 4 – 8 hours = 10 points 2 + days total = 20 points 5 per project 5 per project 5 per year 5 per session 5 per association 15 Individual 10 Collaborative 10 10 5 5 5 per meeting 10 per meeting 5 1 – 3 hours = 5 points 4 – 8 hours = 10 points (max 15 points per year) 40 5 per module (max 20 pts) 15 10 5 5 40 10 per subject 15 5 5 20 5 5 per event Continuing Professional Education (CPE) Diary Name: _______________________________________________ Member no: Course Title Date completed / attended Hours CPE Points TOTAL: AAMT Office use: Date received: ___________________________________ Entered: ___________________________________ Where to find CPE Activity Information: AAMT Accredited Workshops: AAMT arranged Course, Lectures, CPE Events Follow the “CPE Events” link on AAMT website and choose your State http://www.aamt.com.au/cpeworkshops.php?findstate=NSW AAMT Approved Providers, Workshops / Short Courses For upcoming workshop details follow the “CPE Events” link on AAMT website and choose your State For a list of Approved providers & contact details follow the “CPE Events” link on AAMT website and select Approved Providers List http://www.aamt.com.au/cpeworkshops.php?findstate=NSW Follow the “Study Massage” link on AAMT website and choose your State http://www.aamt.com.au/colleges.php?findstate=NSW AAMT approved provider online educational modules & study kits Visit these websites for details http://www.comphs.com.au/xcart/home.php http://worldmassageconference.com/ http://www.spinalreflexanalysis.com/sra/index.php Instructional DVDs, CD-ROMs Visit these websites for details http://www.comphs.com.au/xcart/home.php http://www.terrarosa.com.au/dvd/index.htm http://www.omeri.com/products/clinical-orthopedic-massage-dvd-series/ http://www.vea.com.au/Catalogue.aspx Books Suggestions include http://www.terrarosa.com.au/book/index.htm http://www.omeri.com/products/orthopedic-assessment-in-massage-therapy/ http://www.aamt.com.au/approvedprovs.php Upgrades to massage qualification Contact local Registered Training Organisation or School that currently runs Diploma in Remedial Massage Therapy HLT50307 Self Directed Learning Projects Australian Association of Massage Therapists Ltd Level 6, 85 Queen Street MELBOURNE VIC 3000 Ph: 1300 138 872 Fax: 03 9602 3088 1 May 2010 CONFIDENTIAL CLIENT HISTORY FORM Remedial Treatment Client History - Presenting Complaint: Please tick all conditions that apply now. Put a P for past conditions. Cancer/tumours Asthma or lung conditions Hernias Fatigue Arthritis Numbness or tingling Muscle, bone injuries Muscle or joint pain Chronic pain Headaches or migraines Vision problems or contact lenses Hearing problems Depression Seizures Stroke Skin disorders Motor vehicle accident/trauma Abdominal or digestive problems Chronic Fatigue Fibromyalgia Other conditions not listed: Current medications, including aspirin, ibuprofen, vitamins, homeopathic and naturopathic remedies etc: Recent surgeries: Current symptoms/location and duration or onset History of presenting complaint (how it happened/position direction etc) Behaviour and type of pain - constant/with movement/with activity/ sharp/shooting/dull aching etc Aggravating factors – activities/postures/stresses etc Relieving factors – movement/rest/posture/heat/cold etc Previous Treatment: Acupuncture Chinese Herbs Deep Tissue Lymphatic Drainage Massage Naturopathy Reflexology Remedial Massage Results: Past Medical History General Health Screen: X-rays/investigations Weight Operations Sleeping pattern Illnesses Leisure activities Accidents Motor vehicle accidents Dr’s name: Other injuries Dr’s contact details: Form/ARem© AAMT 2006 Other (state) Surname _____________________________________________ First Name _______________________________________ Heart, circulatory problems High/low blood pressure Varicose veins Blood clots Phlebitis Infectious disease Rash, athletes foot/tinea Allergies Diabetes Pregnancy General Screen and Assessment – Therapists Use Only Gait Assessment Observation & Palpation of Posture (include major areas of asymmetry pain tension & tone) One or more of the following Assessments should be performed at initial consultation. Cervical Flexion and Extension Hautant’s Vertebral Artery Test Seated Flexion Standing Flexion Arm Abduction Trendelenberg Lower Limb Squat Straight Leg Raise Other Quadrant Test Cx/Lx NB Members are advised that some States and Territories Legislation may prohibit these tests being performed. Please check the Legislation in your State or Territory and ensure you act within the AAMT Scope of Practice and Code of Ethics. Rotation and Side Bending Seated Thoracic Rotation & Side Bending Trunk Side Bending Slump Test Apley’s Scratch Test Pelvic Symmetries ASIS/PSIS Stork or Gillet test Assessment Conducted & Results: Form/ARem© AAMT 2006 Safety Issues/Contraindications Red Flags YES / NO Further Investigations Required YES / NO Referral Required YES / NO Possible Risks and Complications – advice to Clients given Treatment Goals & Proposed Treatment Limb Movement Evaluation Arms R/L Lower Limb R/L Pre Treatment Active ROM Passive ROM Resistive ROM Further Special Tests ( EG neurological/orthopedic) Evaluation of Treatment Re- Assessment Findings – First Return Visit Ongoing Treatment and Aftercare Home Advice: Exercise Plan: Stretching Plan: Form/ARem© AAMT 2006 Post Treatment Surname Date Presenting Changes / / / / / / / / / / / / / / Form/ARem© AAMT 2006 First Name Assessment Treatment Changes Consent CONFIDENTIAL Therapeutic Treatment Client History - CLIENT HISTORY FORM Presenting Complaint: Please tick all conditions that apply now. Put a P for past conditions. Cancer/tumours Asthma or lung conditions Hernias Fatigue Arthritis Numbness or tingling Muscle, bone injuries Muscle or joint pain Chronic pain Headaches or migraines Vision problems or contact lenses Hearing problems Depression Seizures Stroke Skin disorders Motor vehicle accident/trauma Abdominal or digestive problems Chronic Fatigue Fibromyalgia Other conditions not listed: Current medications, including aspirin, ibuprofen, vitamins, homeopathic and naturopathic remedies etc: Recent surgeries: Presentation Current symptoms/location and duration or onset History of presenting complaint (how it happened/position direction etc) Behaviour and type of pain - constant/with movement/with activity/ sharp/shooting/dull aching etc Aggravating factors – activities/postures/stresses etc Relieving factors – movement/rest/posture/heat/cold etc Previous Treatment: Acupuncture Chinese Herbs Deep Tissue Lymphatic Drainage Massage Naturopathy Reflexology Remedial Massage Other (state) Leisure Activities Poor Sleep Smoker Water Consumption Results: Lifestyle Habits: Alcohol Eating Habits Emotions Please describe any of the above in your own words, EG, play golf, 2drinks per day, feel stressed. Dr’s name: Dr’s contact details: Treatment Goals – what would you like to get out of the treatment? Signature: Form/AThera© AAMT 2006 Date: Surname _____________________________________________ First Name _______________________________________ Heart, circulatory problems High/low blood pressure Varicose veins Blood clots Phlebitis Infectious disease Rash, athletes foot/tinea Allergies Diabetes Pregnancy Treatment Plan – Practitioner Use only Contraindications/ Investigation or Referral/Treatment Summary Possible Risks and Complications – advice to Clients given Observation & Palpation of Posture (include major areas of asymmetry pain tension & tone) Ongoing Treatment Record Date Presenting Changes / / / / / / / / Form/AThera© AAMT 2006 Treatment Changes Consent CONFIDENTI AL Informed Consent CLIENT CONSENT FORM Address: M/F Post Code: Phone Home: Mobile: Work: Email: Occupation: Recreational activities: Contact phone in case of emergency: This practice may use any of the following therapies in your treatment; J J J Massage Therapy Myotherapy (Dry Needling) Cupping J J J Aromatherapy Thermal Other (to be filled in by the practioner) There is always some risk associated with any treatment. Below is a list of potential risks associated with therapies listed. The best way to reduce the chance of risk occurring is to answer all the questions about your health, fully and honestly. The therapist will explain the treatment to you before they commence but you must ask if you require further explanation or have specific questions. Please indicate your response and initial next to each paragraph when you have read it. Your consent Outline of possible risk Therapy Strategies to minimize the possible risk No Pain • • • • Massage Myotherapy Cupping Thermal Tell your therapist if you are sensitive to stimulation, and if you become uncomfortable or experience pain during treatment. Bruising • • Massage Cupping Tell the therapist if you bruise easily or have a bleeding disorder. Cupping typically leaves bruises which are usually painless and can last over a week. Infection • • Myotherapy Massage It is possible to develop infection whenever the skin is punctured so advise if you have a known immune problem. Some medications can affect your skin and immune system. Myotherapy pins are pre – sterilized, single use disposable pins. Burn • Thermal Advise the therapist if you have sensitive skin and tell the therapist if the heat becomes unbearable. Relaxed/Sleepy • • Massage Aromatherapy It is common to feel relaxed or sleepy after treatment so avoid getting up quickly from the treatment table and give yourself time to adjust after treatment before driving or using stairs. Avoid driving immediately after the treatment if you feel sleepy. Keep well hydrated with water. Aromatic interaction or response • Aromatherapy Some essential oils may interact with alcohol, medications and may irritate or photo-sensitise skin, cause blood thinning or euphoria and may negate homeopathic remedies. Not recommended for infants, pregnancy, breast feeding or heart & kidney problems. Fainting • • • Massage Myotherapy Aromatherapy Do not skip a meal before treatment. Get up slowly after the treatment. Keep well hydrated with water. Aggravation of your condition • Any Therapy It is possible that your condition could be aggravated. This is uncommon but it can occur. Form/IC/2006V1 © AAMT 2006 Yes with condition Your initial Surname _____________________________________________ First Name _______________________________________ Please complete this form as best as you can. Name: Privacy Policy It may be necessary to discuss your condition and/or treatment with your Doctor, Physiotherapist or referring practitioner. I understand that I have the right to request a copy of a Privacy Policy from the therapist/clinic. Do you agree to allow discussions or information to be passed to or between Health professionals for the purpose of improving your well being? YES J NO J Consent Terms and Conditions I understand that the aforementioned are possible significant risks and complications specific to my individual circumstances that may have a bearing upon my decision to proceed with the proposed treatment. The therapist has explained the treatment options to me and will discuss with me during the treatment if she/he makes any further changes to the treatment. The therapist has explained the associated risk and possible side effects with this treatment and any potential risks or outcomes if the treatment is changed. The therapist has explained that I have the right to refuse treatment or changes to the treatment and that she/he or I have the right to stop the massage at anytime. I understand that I have the right to ask for further information on treatments that include breast, buttock or groin areas and refuse treatment of these areas at anytime. I may be requested to complete a further consent form for these areas to be treated. I have the following points of concern and have advised the therapist prior to treatment EG Do not massage face, ears or stomach. I do not wish to remove my undergarments. Please tick the boxes once read and sign and date the Consent I acknowledge that I have read the terms and conditions of the treatment as indicated I acknowledge that I have understood the terms and conditions of the treatment as indicated I verify that the client information and history given is, to the best of my knowledge, true and accurate and I undertake to advise the therapist of changes that may occur in any of my conditions at any future massage treatment that may occur. I undertake to advise the therapist of any changes that may occur in my medication including herbal, homeopathic, Chinese traditional and naturopathic remedies at any future massage treatment that may occur. I have received the following information brochure on ______________________________________________ I hereby give my consent to this treatment. Signature: Form/IC/2006V1 Date: © AAMT 2006 Australian Association of Massage Therapists Ltd ABN 70 104 153 460 Member Guidelines for Logo Use May 2006 AAMT Guidelines for Logo Use The AAMT Logo Guidelines have been developed to ensure the Association promotes a consistent image. The AAMT logo assists members to increase their profile in the community and with other service providers. For the logo to be successful, it must be applied consistently to all Association and member publications, and visual representations. The following guidelines will assist members to maintain a consistent, high quality AAMT identity. Components of the AAMT Logo The logo consists of a number of key components: the AAMT name; logo; official colours and fonts. Combinations of these are used in AAMT official documents, publications, letterheads, website and advertising materials. Members can have access to the components by following the guidelines set out within this document. For variations to the guideline please contact AAMT on 1300 138 872. Note: The AAMT logo is trademark protected and may not be used for any purpose other than Association and member publications and communications. The AAMT Logo The AAMT logo comprises of an open hand containing a map of Australia, representing our national coverage, and our initials on a dark blue background. The full name of the Association is in typeface “Bangle”. The typeface has been specifically modified within the AAMT logo. As a result, the logo should only be reproduced from original digital files, or from bromides. The AAMT logo can be used on all printed and promotional material. It is very important that the AAMT logo is used correctly. This will enhance the strength of the Association’s overall identity. Do not distort or modify the logo, or use it abutting other organisational logos. Logo Colours The logo can only be reproduced in AAMT blue (PMS 293) or black. The colour codes for computer simulations are:RGB 0 71 186 or CMYK 100 57 0 2 Logo Printing The logo will normally be printed offset but may also be embossed in the prescribed colours. Minimum clear space of 5mm must be maintained around the logo. Newspaper Print Members may use either the logo, or if inappropriate the typographic option of ‘Member AAMT’ may be used. The typeface for this option is Arial Bold. Member AAMT 12pt Member AAMT 10pt Member AAMT 8pt Note: AAMT must appear in capitals at all times. Business Card and Advertising with Logo Members must state their full name or at least First initial and Surname e.g. A. Smith, not just Anne. If a business name is included, the member’s name must still be shown as mentioned above. Additional information can include qualifications, modalities, and hours of availability Conditions of use of AAMT Logo The Australian Association of Massage Therapists Ltd relies on members to produce material which complies with the Trade Practices Act 1974. Misleading or deceptive advertising must be avoided. The AAMT accepts no responsibility for any breaches of laws relating to members’ marketing collateral. Agreement I accept the conditions of use as prescribed in these guidelines. Signature _____________________________ Date ________________ Please send me a digital copy of the logo on the following format (select one only): CD ROM Email Member Name (Print) _______________________________ Member No______________ Email Address _____________________________________________________________ Return to Post: Level 6, 85 Queen Street, Melbourne VIC 3000 Fax: 03 9602 3088 Office Use Only Dispatch Date ________________ Initial __________ Australian Association of Massage Therapist Ltd Please complete entire form and fax to 03 9602 3088 or mail to Level 6, 85 Queen St, MELBOURNE VIC 3000 Shirt Order Form T-Shirts $30 each (inc GST) Members Only Polos $50 each (inc GST) Member Details Place your order here… Name: For style, sizes and colors - please see reverse Postal address: Quantity: Style: Suburb: Post Code: Member No: □ Spirit Polo □ Strike Polo □ T Shirt □ V Neck T Shirt □ Mens □ Ladies Color: Size: All shirts are embroided, top left hand side, with the AAMT Logo Quantity: Style: Note: not actual size □ Spirit Polo □ Strike Polo □ T Shirt □ V Neck T Shirt □ Mens □ Ladies Color: Payment Details T-shirts $30 each (inc GST) Polos $50 each (inc GST) Payment Method Size: Amount $ _____________ □ Visa □ Master Card Quantity: Card Number Expiry Style: / □ Spirit Polo □ Strike Polo □ T Shirt □ V Neck T Shirt □ Mens □ Ladies Name on Card Signature Color: □ Cheque/Money Order - made payable to Australian Association of Massage Therapists Ltd Size: Office Use Only Date placed / /20 Date processed / /20 To order more than 3 styles, please use an additional order form. © AAMT - Updated May 2009 Australian Association of Massage Therapist Ltd Shirt Order Form – styles, sizes and colors available Members Only Spirit Polo - Breathable comfort, 100% Polyester-Sports knit, Single stripe knitted collar Mens Style Polo (P2000) Sizes: Half Chest (cm) S M L 52 55 58 Ladies Style Polo (P200) Sizes: Half Chest (cm) 8 10 12 14 46.5 49 51.5 54 Colors: • White/Black Sleeves • Spring Blue/White Sleeves • Navy/White Sleeves XL 2XL 3XL 5XL 62 65 71 79 Colors: • Pink/White Sleeves • Navy/Fuchsia Sleeves • White/Black Sleeves • Spring Blue/White Sleeves • Navy/White Sleeves 16 56.5 18 59 20 62 22 65 24 68 Strike Polo – Sports knit new polyester fabric, 2 color contract stripe knit collar, contrast shoulder panel and piping, side splits NOTE: Ladies style is sleeveless Mens Style Polo - Sizes: Half Chest (cm) S M L XL 52 55 58 62 2XL 65 3XL 71 Ladies Style – Sleeveless - Sizes: Half Chest (cm) 8 10 12 14 16 18 20 48 50 52.5 54.5 57 60 63 Colors: • • • • • NOTE: not all colors shown White / Spring Blue / Navy Black / Teal / White Black / Purple / White Navy / Red / White Forest / Gold / White • • • • • 22 66 5XL 79 24 68 Maroon / Gold / White Red / Black White Navy / Gold / White Black / Red / Gold French Blue / Black / White T- shirt – 100% cotton, bright slim fit, plain or crew neck, top stitched shoulder, armhole and cuff Colors: Sizes: • • • • • • • • Pink Blue White Yellow Grey Green Orange Black Ladies (T2225) 8 - 22 Mens (T2200) S – XL Ladies V Neck Stretch T-Shirt – 95% cotton elastine single jersey fabric, fitted short sleeve Colors: Sizes: • • • • • • Black Brown Red Blue White Pink Ladies (T968) 8 - 22 © AAMT – Updated May 2009 Australian Association of Massage Therapists Code of Ethics & Standards of Practice Code of Ethics Preamble This Code of Ethics is a statement about appropriate and expected standards of professional conduct of AAMT members and as such reflects the values of the Association. This Code describes the professional conduct expected of members to preserve and enhance their professional reputation as well as the general reputation of the massage industry in Australia. Further the Code of Ethics seeks to protect the general public. The Code has been developed to inform and guide the decisions and behaviour of all therapists and others involved in the provision of massage and related services under the provisions of the Association. This Code of Ethics applies to all massage therapists who are members of the Australian Association of Massage Therapists Ltd. This Code of Ethics is not intended to, and could not possibly provide easy answers, formulae, or prescriptive solutions for the complex professional dilemmas massage therapists face in their work. It does provide a basis for critical reflection. It also provides some assistance with the resolution of moral and ethical dilemmas arising in the workplace. The Board of Directors of AAMT reserves the right to amend the Code of Ethics, as and when it is deemed necessary. Adherence to this Code involves a commitment to 5 principles • The primary factor in all treatment decisions is the client/patient’s well-being. • Maintain Client/Patient/Therapist confidentiality • Treat the client/patient according to competent application of accepted techniques and principles. • Maintain a commitment to the development of the industry/ profession. • Maintain a supportive professional attitude to our colleagues and the industry. 1. Statements to the 5 principles • Treatment decisions should be consensual between the therapist and client and the therapist should provide explanation to the client/ patient in any changes of methods of treatment used. • Confidentiality is to be maintained between client/patient and therapist. Clinical information shall be stored in a confidential manner and communication, unless otherwise specified, between therapist and client shall remain confidential. • Members will conduct their practice in an accepted professional manner as set out in the Standards of Practice. • Members will not wilfully misrepresent their qualifications, training or experience. • Members are required to uphold the law and the rules, regulations and values of the AAMT. If a member has breached these rules and regulations, they may be brought before an ethics committee and/or may have their membership revoked. 1 0645AAMT_Ethics&Practices_FA.indd 1 12/11/09 10:17 PM Australian Association of Massage Therapists Code of Ethics continued 2. Propriety 2.1Confidentiality of client information must be observed. Consent must precede information disclosure. 2.2Members will honour the clients’ right to personal privacy and modesty. 2.3Members will maintain professional ethical standards and comply with generally accepted standards of professional behaviour. 2.4Members will maintain fair and reasonable business principles for clients. 2.5Members will avoid any interest or activity which might put him or her in conflict or potential conflict with their obligation to act in the best interests of the client at all times. 3. Competence 3.1 Members will demonstrate competent therapeutic decision making and treatments, within the scope of practice and will not misrepresent their qualifications, training or experience. 3.2No member shall perform any work or action that contravenes any Australian Federal or State Legislation. 4. Responsibility 4.1 Members are personally responsible for their professional decisions. 4.2 Members must give due consideration to the foreseeable consequences of their actions. 4.3 Members should have a working knowledge of and practice within the relevant principles of laws and policies that relate to their work. 4.4 Support the development and implementation of laws and policies that promote the practice of massage. 4.5When working with or for other persons or organisations, members shall maintain the highest integrity and standard of the profession. 5.9 Advance financial arrangements should be made and be understood by clients to safeguard their interests. 5. Therapist – Relationship 5.10Unless a client/patient chooses to consult a member privately, a member shall not receive private remuneration for professional services to persons who are entitled to the member’s services through an institution or agency. 5.1 Australian Association of Massage Therapists’ members are required to keep adequate and relevant client records in line with Clause 2.4. 5.2 Clinical, consulting and evaluative information must be kept confidential and communicated only for professional purposes to persons legitimately involved in the client/ patient’s case with client consent. 5.3 Records must be stored and, where necessary, disposed of in a confidential manner and kept/ archived in accordance with Federal and State/Territory Legislation. 5.4 Where clients/patients are unable to give informed consent, due to age, psychological state, medical condition etc. consent must be obtained from the legal guardian. 5.5 When treating minors (under 16 years of age) they must be accompanied for treatment by a parent/guardian and have written permission for such treatment. 5.6 A member shall not engage in sexual misconduct or conduct or practices of a sexual nature or offer services that are sexual in nature with a client/patient. 5.7 A member should not exploit the position of power of a therapist over a client. 5.8 If a member and consenting client wish to conduct an intimate relationship, that client should be referred to another member for treatment. 5.11Members may not receive remunerations for referring client(s) to other professionals for services. 6. Professional Conduct 6.1Members will adhere to the Constitution, Code of Ethics and Standards of Practice of the Australian Association of Massage Therapists. 6.2 Members will not publicly criticise other members’ in a manner that casts doubt on their professionalism and competence. 6.3 Members shall co-operate in any inquiry instituted by the AAMT over Code of Ethics breaches or any other issue. 7. Professional Development 7.1Members must undertake continued Professional Massage Education on a regular basis. Required points are set by Board of Directors. 7.2Members must maintain Public Liability and Indemnity Insurance. 7.3Members must maintain currency at an appropriate level of First Aid Certificate and CPR as determined by the Board of Directors. 2 0645AAMT_Ethics&Practices_FA.indd 2 12/11/09 10:17 PM Australian Association of Massage Therapists Code of Ethics continued 8. Employer/Employee Relationships 8.1 All Australian Association of Massage Therapists members will ensure that any person in their employ: 8.1.1 Is adequately and appropriately trained/qualified to perform the work required of them. 8.1.2 Is adequately covered by Professional Indemnity Insurance. 8.1.3 Is not subject to harassment, including sexual harassment by the employer, other employees or clients. 8.1.4 Is employed under such conditions as dictated by Australian Legislation. 8.1.5 Abides by the AAMT’s Code of Ethics and Standards of Practice where the primary operator is a member of AAMT. 8.2The employee will not attempt to solicit the custom of any client of the employer. 8.3If a client expresses the wish to transfer custom from the employer’s clinic to the private practice of the employee, the employee/employer must observe transition of business principles. 8.4The employer must ensure that there is no fraudulent use of health fund provider numbers. 9.2 Have their fee structure, cancellation policies/penalties and other relevant conditions clearly displayed. 9.3 Must comply with Occupational Health & Safety Laws and Local Council By Laws in relation to hygienically maintaining bathroom and toilet and facilities. 10. Advertising 10.1When advertising or making public statements AAMT members must: 10.1.1 Not make statements on behalf of AAMT and ensure that public statements are personal endorsements only. 10.1.2 Register to use and comply with Association rules when using the Association’s Logo. 10.2AAMT members must: 10.3.1 Not falsely imply sponsorship or verification by any organisation. 10.3.2 Ensure that advertisements or statements seeking research participants, clearly state the purpose and nature of the study and any costs and obligations accepted by the participants. 10.3.3 Ensure that advertising complies with Australian Laws relating to misleading or deceptive conduct and other unfair practices such as discrimination. 9. Consulting Premises Members of the Australian Association of Massage Therapists will ensure that professional premises: 9.1Should display, or provide on request, member qualifications certificates, and the Australian Association of Massage Therapists Membership Certificate. 3 0645AAMT_Ethics&Practices_FA.indd 3 12/11/09 10:17 PM Australian Association of Massage Therapists Standards of Practice Preamble This Standards of Practice is a statement about appropriate and expected standards of professional conduct of AAMT members and as such reflects the values of the Association. This Standard describes the professional conduct expected of members to preserve and enhance their professional reputation as well as the general reputation of the massage industry in Australia. Further the Standard seeks to protect the general public. The Standard has been developed to inform and guide the decisions and behaviour of all therapists and others involved in the provision of massage and related services under the provisions of the Association. This Standard of Practice applies to massage therapists who are members of the Australian Association of Massage Therapists Ltd. This Standards of Practice is not intended to, and could not possibly provide easy answers, formulae, or prescriptive solutions for the complex professional dilemmas massage therapists face in their work. It does provide a basis for critical reflection. It also provides some assistance with the resolution of moral and ethical dilemmas arising in the workplace. The Board of Directors of AAMT reserves the right to amend the Standards of Practice, as, and when it is deemed necessary. Standards of Practice These Standards of Practice were developed from core values of the AAMT and are aimed at assisting the professional massage therapists to evaluate and adapt performance in their practice. In reference to Clients I commit to:• Maintainstrictconfidentiality,privacy and accurate records • Honourtheclient’srighttopersonal privacy and modesty. • Create and maintain a safe and healthy environment for practice. • Engage in practices that are respectful of clients and not degrade, endanger, exploit or harm them. • Not exploit my position of power/ professional relationship with a client as a massage therapist • Not engage in sexual misconduct or conduct or practices of a sexual nature or offer services that are sexual in nature to clients. • Maintainfairandreasonablebusiness principles when dealing with clients. • Avoid any interest or activity which might be in conflict or potential conflict with my obligation to act in the best interests of the client at all times. In reference to Colleagues I commit to:• Workwithmycolleaguestoimprove the standard of massage. • Supportandassistcolleaguesintheir professional development. In reference to the General Public I commit to:• Provide services that are responsive to community needs and refer if necessary. • Promote and market services in a truthful, ethical and accurate manner. • Support the development and implementation of laws and policies that promote the practice of massage by working with Government, regulatory bodies and authorities. • Be compliant with Federal, State/ Territory and Local Government laws and policies that relate to massage. In reference to myself Professional I commit to:- as a • Update and improve my expertise and practice continually through formal and informal professional development. • Work within the limits of my professional role, and avoid misrepresentation of my professional competence and qualifications. • Beanadvocateformyprofessionand behave in a manner that will enhance the good name and well being of the profession. • Comply with applicable Federal and State/Territory legislation. • Act in the community in ways that enhance the standing of the profession • AbidebytherulesoftheAAMT. A breach of the Standards of Practice may mean that the therapist has a case that is brought before the ethics committee or has his or her membership revoked. Sexual Misconduct Sexual Misconduct may include many different behaviours with a client. This includes, but is not limited to, sexually demeaning behaviour including any verbal or physical contact which may reasonably be interpreted as demeaning, humiliating, embarrassing, threatening or harming. Practices which may assist massage therapists in the prevention of sexual misconduct Massage Therapists should: • Provide clear, direct information regarding the extent of massage therapy treatment. • Refrain from any behaviour that sexualizes, or appears to sexualize, the client/therapist relationship. • Refrainfromparticipatinginasexual relationship or any conduct of a sexual nature with a client, whether consensual or otherwise, from the beginning of the client/therapist relationship. • In the event that the client initiates sexual behaviour, clarify the purpose of the treatment and, if such conduct does not cease, terminate or refuse treatment. • Recognisethatsexualactivitywitha client, student, employee, supervisor, or trainee is prohibited even if consensual. • Refertheclienttoanothermassage therapist if an intimate relationship with a consenting client is proposed or commences. • Not client’s genitalia. • Nottouch touchthe the client’s genitalia or breast area unless it • Not touch the breast is arearequired unless for legitimate treatment purposes required for legitimate treatment and only and after only receiving purposes after informed receiving voluntary consent informed voluntary consent. • Responding more definitely to inappropriate client behaviour • Refer to the AAMT Guide for the Prevention and Management of Sexual Misconduct 4 Australian Association of Massage Therapists Guide for the Prevention and Management of Sexual Misconduct Important Information Sexual Misconduct is a very complex problem. It encompasses issues of sex, gender power and communication. This leaflet is provided for massage therapists to promote awareness of the issues of Sexual Misconduct and to assist in the management of any potential or real situation. Massage Therapists hold a position of power in relation to their clients the same as any health care professional. While the client may not be directly aware of the power imbalance, the therapist is obligated to understand it and control its limits. Myth All Sexual misconduct is performed by evil and corrupt professionals and if these bad apples were eliminated from the industry all would be well. Fact Studies of professionals involved in sexual boundary violations indicate that sexual misconduct occurs amongst a diverse group who become involved with clients for a variety of reasons. It can be assumed that all professionals are at risk for boundary violations under certain circumstances. 0645AAMT_4pgMisconductBrochure_FA.indd 1 The power imbalance Between professional And patient negates the possibility of an equal, consenting relationship (4) Vulnerability factors for health professionals and clients • Personal Life issues /Stress • Drug / alcohol abuse • Professional isolation • Mental illness What is Sexual Misconduct ? Sexual Misconduct can be divided into the following areas; •Sexual Assault •Sexual Relationship Professional boundary violations often accompany or precede sexual misconduct. The areas where a professional relationship are defined including boundaries such as appointment time, place, gifts, appropriateness of clothing, language used, disclosure of personal information and physical contact not directly related to the treatment. •Inappropriate Relationship •Inappropriate Treatment •Sexual Harassment •Therapist Self-Disclosure Some examples of this would be: •Having a sexual relationship with a client during the course of, or following treatment •An unnecessary treatment such as breast massages Different individuals will perceive and react to behaviour in different ways. According to law, unwelcome conduct is conduct that is not solicited or invited. (2) •Making sexual, personal or erotic comments to a client during treatment 1 19/3/08 10:54:01 PM If a member and consenting client wish to conduct an intimate relationship, that client should be referred to another member for treatment. (5) Sexual Misconduct Sexual Harassment Both sexual misconduct and sexual harassment can create significant problems for the therapist, the issues are not identical but equally damaging. The similarity is the abuse of power regardless of the intent. If the client manouvered the therapist to give comment or invite touch, there is no excuse, the law deems the practitioner to have the knowledge to conduct themselves professionally and prevent the behaviour. •Practitioner anecdotal comments eg: you have beautiful eyes / skin … •Trips or social events outside the clinic •Dinner, lunches or alcohol •Phone or SMS contact outside of clinic •Giving a client a lift home •Client or practitioner insisting on the last appointment of the day • Giving a client an inappropriate gift • Poor or inadequate draping “It is not your opinion, it is that of others that will ultimately determine a breach of boundaries”. While health practitioners may not be aware of their influence, patients usually perceive a power differential between themselves and their treating health practitioners. Given this power differential, any exploitation of the relationship between the patient and the health practitioner for the gratification of the practitioner is an abuse of power. (6) The following list gives some examples of the warnings that can start a downward slide to sexual misconduct: What to do if an at-risk situation occurs •Personal conversation intruding on the clinical work •Body contact eg: pats on the shoulder, hugs •Not charging or billing for treatment Since 2003, the majority of complaints to AAMT involving sexual misconduct have included one or more of these warning signs. A good test is: ‘if an allegation was made against me would the factual evidence of my behaviour and manner serve to incriminate me or absolve me in the opinion of my peers’. The violations of professional boundaries can be made by either the practitioner or the client. However, because health professionals are in a position of power relative to the client, the law holds them to a higher standard of behaviour. They are required to place the interests of the client above their own. Sexual behaviour with a client may affect the clinical judgement of the health practitioner in the management of the client. •Ensure all contact is within normal practice boundaries •Refer the client to another practitioner and cease treatment •Seek advice for personal vulnerability factors for self •Keep meticulous records •Seek professional or legal advice •Contact your Association and Insurer Contact with professional peers should be maintained to allow for personal and professional support and critical opinion on how to best manage difficult clients or situations. 2 0645AAMT_4pgMisconductBrochure_FA.indd 2 19/3/08 10:54:04 PM Australian Association of Massage Therapists Understanding when a client / professional relationship has gone wrong, or has that potential, is an important part of working towards resolving the problem. What are the consequences of sexual misconduct for the client? Documented consequences for clients or patients subject to sexual misconduct by a health care professional include: •Anger •Severe guilt •Profound depression It may not be the erotic or sexual acts which harm the client most in sexual misconduct. The violation of trust is truly harmful to the client. What if my client reports sexual misconduct by another therapist to me? You can provide your client with this brochure which explains professional boundaries. Suggest they contact one of the Ombudsmen on the back of this brochure or contact the AAMT who have a formal complaints process. •Relationship breakdown •Do not tell them what to do •Hospitalisation •Do not approach the therapist yourself •Suicide •Do not make a complaint of their behalf What are the consequences of sexual misconduct for the practitioner? • Guilt • Relationship Breakdown • Public Humiliation Sex with Existing or Past Clients • Career Trauma • Financial Loss • Imprisonment A doctor who engages in any type of sexual activity with a patient is guilty of sexual misconduct AMA - 1994 -2004 A relationship is still considered sexual misconduct for the therapist. Does client consent make a sexual relationship acceptable? It is an abuse of the massage therapist / client relationship that puts the therapists needs first. If the clients consents, and even if the client initiates the sex, it is not acceptable at any time to engage in a personal sexual relationship with a current client . It is always the responsibility of the therapist to establish professional boundaries with present and former clients. Guide for the Prevention and Management of Sexual Misconduct 0645AAMT_4pgMisconductBrochure_FA.indd 3 3 19/3/08 10:54:06 PM Australian Association of Massage Therapists AAMT – What is our role? Contacts: Members of AAMT are required to act in accordance with the AAMT’s Constitution, Code of Ethics and Standards of Practice. VICTORIA Office of the Health Services Commissioner Freecall™ 1800 136 066 Members will observe the highest standards of ethics, integrity and professional conduct. Ethical behaviour is not simply compliance with legal requirements; it extends to honesty, equity, integrity, and social responsibility in all dealings. It is behaviour that holds up to disclosure and to public scrutiny. Health Ombudsmen NEW SOUTH WALES Health Care Complaints Commission Freecall™ 1800 043 159 (within NSW) QUEENSLAND Health Rights Commission Freecall™ 1800 077 308 (within Queensland excluding Brisbane) Brisbane 07 3234 0272 SOUTH AUSTRALIA The SA Ombudsman Tollfree 1800 182 150 WESTERN AUSTRALIA Office of Health Review Freecall™ 1800 813 583 (within WA) TASMANIA Health Complaints Commissioner Tollfree™ 1800 001 170 (within Tasmania) ACT ACT Community and Health Services Complaints Commissioner Telephone (02) 6205 2222 Members and the public can register a complaint with AAMT at any time. AAMT encourages the member and client to make a formal complaint so that the matter can be investigated and heard by the National Ethics Committee which is appointed by AAMT Board to hear such matters. Matters which are of a serious nature will be referred to the Police and/or appropriate authorities. Complaints can also be made to any of the Health Commissioners in any State or Territory. 4 NORTHERN TERRITORY Commissioner for Health & Community Services Complaints Freecall™ 1800 806 380 Assault Centres VICTORIA Centre Against Sexual Assault Telephone 1800 806 292 NEW SOUTH WALES NSW Sexual Assault Service Telephone 1800 424 017 QUEENSLAND Qld Statewide Sexual Assault Helpline Telephone 1800 010 120 SOUTH AUSTRALIA Yarrow Place Tollfree 1800 817 421 Any form of abuse that comes from the very people who are supposed to protect us, to whom we have no choice but to make ourselves vulnerable, is the most destructive self. Gloria Steinem Revolution from within 1992 References 1.AMA, AMA Position Statement 2004, Sexual Conduct between Doctors and their Patients. www.ama.com.au 2.HREOC, Code of Practice for Employers, Sexual Harassment in the Workplace. www.hereoc.gov.au 3.Medical Practitioners Board of Victoria, Professional Boundaries: A Guide for Doctors www.medicalboardvic.org.au 4.National Board for Certification in Occupational Therapy, Inc. Sexual Misconduct by Professionals, 2007 5.National Council of State Boards of Nursing, Does client consent make a sexual relationship acceptable? www.ncsbn.org 6.NSW Health Care Complaints Commission – Sexual Misconduct www.hccc.nsw.gov.au 7.Polseno D. 2000, Sexual Misconduct and Harassment , AMTA Journal www.amtamassage.org 8.Queensland Nursing Council, May 2000, Statement of Sexual Relationships between Health Practitioners and their Patients. 9.AAMT Code of Ethics, 2004 WESTERN AUSTRALIA WA Sexual Assault Resource Centre Telephone 1800 199 888 Members are responsible for their professional decisions. TASMANIA TAS Sexual Assault Support Services Telephone (03) 6231 1817 (9) NORTHERN TERRITORY NT Sexual Assault Reference Centre Telephone (08) 8922 7156 ACT ACT Rape Crisis Centre Telephone (02) 6247 2525 Australian Association of Massage Therapists L6, 85 Queen St Melbourne Vic 3000 T: 1300 138 872 F: 03 9602 3088 www.aamt.com.au Guide for the Prevention and Management of Sexual Misconduct 0645AAMT_4pgMisconductBrochure_FA.indd 4 19/3/08 10:54:11 PM