realtor® review - Capital Area Association of REALTORS

REALTOR® REVIEW
Volume 20, Edition 229
June 2015
The Impact of Leadership on
Agent Adoption
Excerpts and Elaboration from the study, “CRM + Agent
Adoption = Productivity”
Written by Travis Saxton, vice president of technology
REAL Trends recently published a study on the impact of agent adoption and
Customer Relationship Management (CRM) use on productivity. In collaboration
with Boston Logic, we identified what was or wasn’t being used. For those agents
that did use a CRM, we found a statistically significant increase in productivity.
Even without our findings, it was alarming that nearly all of the agents and brokers
that participated in this study felt there was a significant increase in productivity,
nearly 100 percent more productive than agents who don’t use a CRM. They may
have been optimistic as the actual percentage was just over 26 percent, at least we
have a collective sentiment that using a CRM does indeed increase productivity. So,
if this is the case, why do we see only 50 to 60 percent agent adoption of CRM tools
nationwide? At least it was up from 40 percent a year and a half ago.
This is the basis of this article, where are some of the common pitfalls with real
estate CRMs and how do leadership and commitment play into the equation? Let’s
dive deeper into these critical areas by first taking a look at the technology itself.
Lack of Oversight
One of the biggest flaws we see in many CRM systems is the lack of oversight on
the features that truly matter. In our study, both brokers and agents indicated that
email and drip marketing campaigns are the most important features. When we look
at most CRM systems, those that are not industry specific, such as Salesforce,
InfusionSoft, and Microsoft Dynamics, do not adequately offer email marketing
(Continued on page 2)
NAR Approves CAR / JAAR Merger
We are pleased to inform you that the NATIONAL ASSOCIATION OF
REALTORS® (NAR) has approved the proposed merger between the Capital Area
REALTORS® (CAR) and the
Jacksonville Area Association of
REALTORS® (JAAR). The merger
was effective June 1, 2015 and the
combined organization, operating
under the name Capital Area
REALTORS® will have 650
members.
(Continued on page 4)
In This Issue
 News & Notes,
pp. 2-7
 Professional
Development,
p. 8
 Affiliate Corner,
p. 8
 Technology/MLS
Corner, pp. 9-11
 CREN, p. 11
 Governmental
Affairs, p. 12-13
 Membership,
pp. 14-18
Capital Area
REALTORS®
REALTOR® REVIEW
MISSION
The Capital Area
Association of
REALTORS® helps its
members maintain the
highest standards of
professionalism and
achieve the highest
levels of success.
NOTICE
Under the long established policy
of the Capital Area Association of
REALTORS®, IAR and NAR:
1. The broker’s compensation for
services rendered in respect to any
listing is solely a matter of
negotiation between the broker
and the client, and is not fixed,
controlled, recommended, or
maintained by any persons not a
party to the listing agreement.
2. The compensation paid by a
listing broker to a cooperating
broker in respect to any listing is
established by the listing broker
and is not fixed, controlled,
recommended or maintained by
any persons other than the listing
broker.
OFFICERS
President
GRI
President Elect
Kristie DeBrun, GREEN, GRI, SFR
Secretary/Treasurer
John Klemm
DIRECTORS
Kaye Brittin, ABR, GRI
Robert Chipman, Ex-Officio
Stephen Daly
Stephanie Do, GRI
Kimberly Elliott, CRS, GRI
Lisa Ernst, GRI
Sandra Hamilton, GRI
Gary Harvey, GRI
Kevin Jarvis, SRES
Galen Johnson, CRS, GRI
Cris Lust
Steve D. Myers
Michael Oldenettel, CRS, GRI
Debra Sarsany, GRI
NEWS & NOTES
The Impact of Leadership - (Continued from page 1)
solutions in their base packages. Many offer plugins (for an
additional cost) through their app stores and are nice marketing
platforms, but they lack real estate specific campaigns. This taxes the resources
of either the broker’s marketing department or the agent. This is one of the
reasons agents aren’t adopting CRM systems.
Lack of Features That Matter Most
Shifting our focus to real estate - specific CRMs, we are still seeing a lack of
emphasis from technology providers on the features that matter most. This
doesn’t happen in all cases, of course. However, many times the technology
vendor puts so much time and energy into features that simply are not as
important as a high-quality, email-marketing platform. This will impact adoption.
We see brokers that offer real estate CRMs get adoption rates in the 50 percent
range, mainly due to the real estate-specific email marketing platform.
Leadership and Training
The last part of the equation is simply leadership, commitment and training.
While these may be separate items, they intertwine on a multitude of areas. This
is the single biggest factor in driving agent productivity through the use of
technology systems, not just CRM systems. Here are a few common pitfalls we
see in this vast area:
1. Failure of leadership to commit. If the broker/owner or the office manager doesn’t
use the systems, then they are setting a bad precedent. That will ultimately feed
into the commitment of agents.
2. The roll out and hope strategy. This is all too common in our space. The leadership
is sold on a great new technology, and they put some emphasis on training early
on; then sit back and watch. Adoption of any technology by a mass crowd takes
time. Look at the cell phone. It took nearly 5 to 10 years since its inception to be
adopted. CRM use is no different. This ties into the next point as well.
3. Lack of training. Another common pitfall is the monthly or quarterly training
sessions. These need to be weekly and, in some cases, more often. One company
we work with instituted a drop-in, help desk that any agent can pop into and get
CRM advice and help.
4. Focus of training. Some firms have too broad of a focus during training sessions.
If you are hosting a technology-training day, you have already lost. The training
sessions need to be much more focused and goal oriented. A rule of thumb we use
is the 1-3-5 Rule. Focus on one goal. Your goal should not be “CRM Training” or
“Getting Agent Adoption of our CRM,” it should be something like, “ 5 ways our
CRM can help increase your productivity.” Name the training this as well. Place
this title on the calendar. Then, shift to three specific strategies in the CRM, such
as email marketing, contact management, and social media. Breaking those down
into no more than five specific tactics or tasks. Any more than this and you will
lose the attention of the crowd.
Recently, at our Gathering of Eagles event in Denver, Patrick Lencioni, a
renowned leadership speaker and business coach, led a session on the five
(Continued on page 3)
Chief Executive Officer
Daniel R. Sale, CAE,
e-PRO, RCE, SPHR
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REALTOR® REVIEW
News & Notes - (Continued from page 2)
The Impact of Leadership - (Continued from page 1)
dysfunctions of a team. This was a riveting session with a huge focus on leadership
portraying the need for clarity. Clarity is the No. 1 reason agents do not adopt
CRM systems. They aren’t sure which to use, how to use it, etc. So, clarity and
reinforcing the clarity to the point of exaggerating is completely necessary. Follow
these simple instructions with your technology and marketing staff, management
and leaders:
1. Have a staff meeting. Create a manifesto that collects input from the whole team.
This may include 5 to 10 technology and marketing initiatives for the company.
Things like: roll out a CRM, get better adoption for our CMA tool, get agents to
adhere to the 5- to 15-minute response window on all leads.
2. Create this in a clear, easy-to-understand package for your agents.
3. Incentivize your team on these points.
4. Pinpoint the metrics that indicate success before you start. Know the accountability
measures needed from the management side.
5. Train REGULARLY.
6. Reinforce this clarity REGULARLY.
If you need assistance with any of these matters, we are here to help. Contact
[email protected].
This article originally appeared in the June 2015 issue of the REAL Trends
Newsletter and is reprinted with permission of REAL Trends Inc. Copyright 2015.
We’ve Got the Power!
Member Appreciation Week (June 23 & 24)
The Member Services Committee of CAR extends
an invitation to all CAR Members to join them at
the association office for Member Appreciation
Week June 23rd & 24th between 11:00-2:00 p.m.
“We’ve Got the Power” is the theme for this year’s appreciation event. Come
enjoy a casual lunch and network with your peers. On June 23rd it’s the everpopular Taco Tuesday featuring all the fixings for a great taco. Wednesday’s meal
on June 24th will be catered by Fulgenzi’s Trattoria in Chatham and will feature
Italian Rosemary Roast of Pork, seasoned green beans, garlic red skinned mashed
potatoes and fresh-baked rolls.
The REALTOR® & Affiliate Committee has planned a couple of Hot Topic
programs for you to take in while you are here in conjunction with Member
Appreciation Week. The June 23rd Hot Topic beginning at 11:30 a.m. will feature
local national favorite Steve
Thomas while the June 24th Hot
Topic program will feature a
presentation by Matt Difanis on
Social Media. The association
extends a special thank you to
SentriLock for its generous
sponsorship of this event again
this year. 
3
CAR Seeking
Volunteers
for 2016
Your association has
many goals to
accomplish as outlined in
its strategic plan.
Additionally, our
industry has many
challenges to face. In
order to accomplish our
goals and address these
challenges, we need the
type of individuals who
will lead and actively
participate. If you are
already involved we
thank you for that and
encourage you to
continue. If you are not
then we invite you to
become involved. The
Volunteer Sign up
Request Form for 2016
Committees is now
available and included as
an attachment to the May
newsletter. Please take a
moment to review this
volunteer interest form
and return by no later
than June 26th.

REALTOR® REVIEW
News & Notes - (Continued from page 3)
Past-president's Luncheon (June 25th)
As part of the Member Appreciation Week festivities, on Thursday, June 25th, CAR
will be holding its Fifth Annual Past-president’s Luncheon in honor of CAR’s pastpresident’s as well as West Central Illinois Association of REALTORS’ and
Jacksonville Area Association of REALTORS’ past-presidents.
NAR Approves CAR / JAAR Merger - (Continued from page 1)
CAR Broker
Outreach
Scheduled
July 13th
Managing Brokers are
asked to keep open July
13, 2015 for CAR's next
Broker Outreach. The
meeting will be held from
approximately 10:00 a.m.
- 12:00 noon. The
purpose of the meeting
will be to provide an
update to CAR brokerowners and managers on
various association
initiatives that are under
way and to provide a
forum for discussion.
Broker-owners and
managers who are
interested in attending are
asked to RSVP by July
8th by calling 217/6987000 or email
[email protected].

The new geographical area resulting from the merger will add Brown, Cass, Green,
Morgan, Pike and Scott counties to those counties already in CAR's official
jurisdiction including Sangamon, Menard and the northern portion of Macoupin
along with Henderson, Knox and
Warren counties recently added
through a merger with the West
Central Illinois Association of
REALTORS® earlier this year.
Robert Chipman, immediate pastpresident of the Jacksonville Area
Association of REALTORS® will
join the CAR Board of Directors.
CAR Contracts Introduced to
Jacksonville REALTORS®
There were nearly 35 Jacksonville
Area REALTORS® on hand May
22, 2015 for the CAR sponsored
education program held at the Jacksonville Savings Bank in Jacksonville. Kerry
Kidwell was the instructor for the half-day program.
CAR President Mike Buscher and President-elect Kristie DeBrun made a surprise
appearance at the training session with a specially decorated cake, celebrating the
recent merger vote, which attendees enjoyed during one of the breaks. Also,
during the break, a special signing ceremony was held with Jacksonville Area
Association of
REALTORS®
President Bob
Chipman and
President Mike
Buscher finalizing
some of the merger
documents.
Special thanks to
Jacksonville Savings
Bank for the use of
its facility. 
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REALTOR® REVIEW
CAR 52nd Annual Summer Outing Wrap-up
Over 100 golfers and countless affiliate sponsors participated in Capital Area REALTORS® 52nd Annual Golf Outing
held on June 8th at Edgewood Golf Course.
This year’s fundraisers for Community Foundation for the Land of Lincoln included hole sponsorship donations ($1300).
Mulligan sales raised $315 for "Friends of Sanagmon Country Animal Control". Thank you to the hole sponsors. Without
their generosity this event would not be possible. Thank you to those businesses who contributed door prizes or gave cash
contributions for prizes. Also, thank you to the Social Committee members who helped with this year's event. 
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REALTOR® REVIEW
Golf Outing Sponsors:
American Home Shield
AmeriSpec Home Inspection Service
Appraisals by Metcalf
Bacon Termite & Pest Control
Bank & Trust Company
Bank of Springfield
Brickkicker Home Inspection
Brown, Hay & Stephens, LLP
B-Safe Home Inspections of IL
Buraski Building Inspections
Michael J. Call Appraisal Service
Car Wash City
Carrollton Bank
CEFCU
Chicago Title Insurance Company
Coonrod Financial Group
Cornerstone Title Groupe, LLC
Country Financial
Dean Peabody Home Inspections
Estes, Bridgewater & Ogden
First Bankers Trust Company
Heartland Credit Union
Heartland Homes
Hickory Point Bank & Trust
Illini Bank
Illinois Home Mortgage
Illinois National Bank
Illinois Real Estate Title
Joyner Construction Services
Lincoln Land Title Company
Marine Bank Mortgage Services
Murphy Home Inspections
PNC Financial Services Group
Prairie Land Title Company, Inc.
Radon Fighters
Residence Inn by Marriott
Security Bank, SB
Sharpe Appraisal Services
The Radon Guy
The Radon Measurement Professional
Town & Country Banc Mortgage Services
Underfanger Moving & Storage
West Central Bank
Williams Appraisals
Williamsville State Bank & Trust
Primo Outing Sponsors:
Chicago Title Insurance Co
Cornerstone Title Groupe, LLC
James A. Lesniak
Lincoln Land Title Company
Prairie Land Title Company, Inc.
Zelle Title, LLC
Special thanks to the CAR sponsors:
DIAMOND: CEFCU, Chicago Title Insurance Company, Marine Bank, Town & Country Banc Mortgage
Services, Inc., Williamsville State Bank & Trust
GOLD:
Diamond Residential Mortgage Corp., Heartland Credit Union, Illinois Real Estate Title
Center, The PNC Financial Service Group
SILVER:
Bank of Springfield, Heartland Homes, Illini Bank, Illinois National Bank, Security Bank,
West Central Bank
BRONZE: American Home Shield, AmeriSpec Home Inspection Service, Bank & Trust Company, BSafe Home Inspections of Illinois, First Bankers Trust Company, N.A., Flooring of
Springfield, Inc., Hickory Point Bank, Home Warranty of America, Leader One Financial
Corporation, Lincoln Land Title Company, Regions, Springfield Area Home Builders
Association, US Bank Home Mortgage, Warren-Boynton State Bank, Wells Fargo Home
Mortgage, Zelle Title
6
REALTOR® REVIEW
News & Notes - (Continued from page 4)
2015/2016 Director & Officer Candidates Slated
The Capital Area REALTORS® Nominating Committee chaired by immediate
past-president Steve Myers has met and interviewed candidates and recommends
the below slate of persons for election as officers and directors of the Association
for the 2015/2016 year effective October 1, 2015. These nominations will be voted
on at the Annual Business Meeting (details to follow).
CAR Sponsors
Diamond
The following individuals have been nominated to serve as officers of the
Association: President - Kristie DeBrun, Campo Realty (as president-elect
automatically becomes president); President-elect - John Klemm, Sangamon
Realty; and, Secretary/Treasurer - Ed Mahoney, RE/MAX Professionals.
The following individuals have been nominated as Directors of the Association for
three-year terms beginning October 1, 2015: Lori Hammel, Coldwell Banker Honig
-Bell and Jane Locascio, The Real Estate Group. Additional new directors, as
provided in the bylaws, include: Robert Chipman, Chipman REALTORS® &
Appraisers who is immediate past-president of the Jacksonville Area Association
of REALTORS®; and, Jacquelyne Turner, Mel Foster Real Estate and 2016 West
Central Chapter President.
Gold
Blast from the Past
We hope you enjoy this month's picture
from our association's archives. This
month's featured picture is from CAR's
2007 Golf Outing. If you have an old
picture or comment about a picture please
share with us. 
Silver
(Left to right: Betty & Pat Grady)
Bronze
The Capital Area Rental eXchange is a great resource for
those seeking to rent or lease property in the Capital Area.
This is a great way to market your own residential rentals
or to stay in touch with those investor clients that need
exposure for their rentals! And, its FREE!
Properties can be entered into the Rental eXchange via
the InnoVia MLS and are available to the public under the
“Rental eXchange” tab on www.seehouses.com.
The Rental eXchange does not require an offer of compensation. While a
Managing Broker may voluntarily offer compensation he or she is not required.
Managing Brokers offering compensation should instruct others to contact them
for details. For more information and all the tools you need to put the new
eXchange to work for you go to www.seehouses.com / Member Portal /
REALTOR Toolbox / Managing Broker Tools.
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REALTOR® REVIEW
PROFESSIONAL DEVELOPMENT
West Central Chapter News
MLS Conversion Update
Break for
Hot Topic
2015 Program
Schedule
The REALTOR® and
Affiliate Committee is
nearing the half-way
point in the year for its
offering of "Hot Topic"
programs. The next two
programs will be held in
conjunction with the
CAR Member
Appreciation Week on
June 23rd and 24th. On
June 23rd at 11:30 a.m.
we will feature popular
local speaker Steve
Thomas who will deliver
an inspiring motivational
message. On June 24th at
11:30 a program on
Social Media will be
delivered by Matt
Difanis, J.D.,
REALTOR® and coowner with RE/MAX
Realty Associates.

CAR staff recently traveled to Galesburg to offer hands-on preconversion MLS training at Carl Sandburg College for our West
Central Chapter members. Thank you to these new members for
such a warm reception and for your enthusiasm. Staff continue to work diligently,
along with our vendor CoreLogic to pave the way for a smooth and seamless
conversion from the FBS system to the InnoVia system. The target date for
conversion of MLS information is June 29th. Beginning on June 29th listings will
no longer be able to be entered through the West Central Chapter MLS and
effective on June 30th all new listings or listing edits must take place via the CAR
MLS. Immediately following the conversion the MLS will offer post-conversion
MLS training that will focus specifically on listing input and listing maintenance as
well as answer questions. Three 3-hour training sessions will be offered, two on
July 1st and one on July 2nd. A separate email has been sent to West Central
Chapter members including registration information.
AFFILIATE CORNER
Sponsor Event:
IN THE...
TILA - RESPA
Integrated Disclosure
(TRID) Training
Thursday, July 9th
9:00 - 10:30 a.m.
INB Conference Center
431 S. 4th Street, Springfield
Presented by The Title Center
217.787.3330
SPOTLIGHT
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REALTOR® REVIEW
TECHNOLOGY/MLS CORNER
Education to Prepare for August 1st CFPB
Changes
MLS Breakfast July 17 th, Illini Country Club
The Consumer Financial Protection Bureau (CFPB) issued its final rule to
integrate the Real Estate Settlement Procedures Act (RESPA) and Truth in
Lending Act (TILA) disclosures and regulations back in November 2013. The
final rule integrates existing disclosures with new requirements from the
Dodd-Frank Act to improve consumer understanding of the mortgage process,
aid in comparison shopping, and help to prevent surprises at the closing table.
The new rule and changes go into effect with contracts written after August 1,
2015. Learn more about the changes and how you can prepare by attending this
panel presentation brought to you by the MLS Committee together with the
REALTOR® and Affiliate Committee. Panel members include: Eric Campbell,
Chicago Title; Jennifer Johnson, Zelle Title, Aaron Sapp and Caeri Chiaro of
Illinois National Bank.
Prepare Yourself . . .
This panel presentation will focus on how you, the REALTOR®, are affected by
the upcoming changes that are brought about by the new Consumer Financial
Protection Bureau (CFPB) mandated closing disclosure forms. Topics include:
1. When does the new rule start
2. Changes to the loan application process worksheets
3. The new closing dates
4. Loan estimates vs. loan disclosures
5. Goodbye 30-day contracts
6.
How this will affect your contracts
Special Check Presentation: Ther e will also be a special check pr esentation
from the Community Service Committee to the Friends of Sangamon County
Animal Control.
RPAC Raffle Drawing: The RPAC Raffle winner will be dr awn at this
breakfast.
August 1st is creeping up on us, please attend to find out the new CFPB
Disclosures. Special thanks to our sponsor Town & Country Mortgage
Services, Inc.
Upcoming Technology Training
Consult the 2015 Spring Technology Training Schedule and take
advantage of one or more of the many great FREE training sessions
offered by MLS Director Cathy Wagner.
June 12th 9:00-10:00 - CMA 2.0
June 26st 9:00-11:00 a.m. - InnoVia Overview
June 10th 9:00-10:30 a.m. - TransactionDesk Pro
June 11th 9:00-10:00 a.m. - Digital Signatures (Authentisign)
July 7th 9:00-10:00 a.m. - Prospecting Manager and Buyer Match 
9
3rd Quarter 2015
Fee Invoices
Invoices for 3rd Quarter
Fees have been emailed
with a due date of July 1,
2015. If you do not
receive your emailed
invoice please contact
[email protected]
or by phone at
217/698.7000. To view
the fee schedule for 2015
go to:
http://
www.seehouses.com/
MemberPortal/ECommerce.aspx.

REALTOR® REVIEW
Technology/MIS Corner - (Continued from page 9)
Do You Have the SentriSmart™ App?
CREN Sponsors
Did you know that SentriLock offers an app for your
smartphone that allows you to access a lockbox without the
use of your SentriCard®? This app is called SentriSmart™,
and it is available in the Apple app store and on Google
Play. You will need iOS 6 or higher on an Apple device or
Android 2.2 or higher for use. As part of our contract with
SentriLock, SentriSmart™ is available for free for
subscribers who have key service.
SentriSmart™ is a mobile application, allowing access to a
lockbox key compartment with the use of a mobile access
code instead of a SentriCard®. It also provides immediate showing notifications as
soon as the showing agent generates a code.
As long as your cell phone has a signal, the SentriSmart™ app can generate a
mobile access code so that you can access the key compartment of a SentriLock
lockbox. In the event cell phone service is not available, we strongly recommend
that you carry an updated card as back-up.
When using SentriSmart™, please be aware that a showing notification is sent to
the listing agent as soon as you generate a code. If you generate a code just to see
how it works, please use one of your own lockboxes to avoid falsely generating a
showing notice.
When downloading the app you will be required to enter your Sentrilock ID which
is your 4-digit member ID #-CAAR for example 2922-CAAR and your Sentrilock
password. This is the password you enter when updating your Sentrilock card in a
card reader. Please call CAAR @ 217-698-70000 if you need assistance.
Ready to get started with SentriSmart™? Check out our handy guides to
SentriSmart™:
 SentriSmart Apple User Guide - http://www.dullesarea.com/wp-content/
uploads/2014/05/SentriSmart-Apple-User-Guide-no-1DC.pdf
 SentriSmart Android User Guide - http://www.dullesarea.com/wp-content/
uploads/2014/05/SentriSmart-Android-User-Guide-no-1DC-3.pdf
COMMERCIAL REAL ESTATE NETWORK
June CREN Luncheon
The next CREN Luncheon is scheduled for June 16th, 2015 with Phil
Martin, Martin Engineering, as guest speaker. Special thanks to
Marine Bank our sponsor for the luncheon. To RSVP email
[email protected] or call 217-698-7000. 
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REALTOR® REVIEW
Technology/MIS Corner - (Continued from page 10)
Customizing Your InnoVia Home Page
You have the ability to customize your home page by moving several of the
modules around to create a different layout. You can also hide these modules from
showing on your home page to simplify the layout.
Movable modules include any of the sections on the left side of the page (blue),
and those in the middle of the home page (orange):
 Quick Hotsheet
 My/Office/Firm Inventory
 My Expiring Listings
 Board News
 Bulletin Board
 Active Listings
 Links of Interest
 Quick Lookup Search
To move a module, you will need to unlock the home page, by clicking on the little pad
lock in the upper right corner of the page, so that it appears unlocked. Once you have the
modules moved into their new locations, click the “ pad lock’ to lock them in place.
Then, simply click and drag the modules around on the home
page and place them where you would like.
The blue sections on the left can be reordered vertically, but
they must stay on the left side. You can also double-click these
sections to minimize them. (Minimized sections will return to
full size when you revisit the page)
Moving the orange modules on top of another module will
either swap the two, or shift the rest over. Play around with it
until you get the feel, you won't break it!
To hide any of the modules, click on the little pencil icon next
to the pad lock. This will open the Module Maintenance screen, where you can uncheck any of the modules to hide them. There is also a Reset link to reset the screen
back to the default. When finished, simply close the window by clicking the “close this
window” button in the upper right corner. 
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REALTOR® REVIEW
GOVERNMENTAL AFFAIRS
RPAC Raffle Offers Great Prizes!!!
The Government Affairs Committee is sponsoring a raffle to raise funds
to support all of the great work that RPAC does to promote your
business interests in our city halls, general assembly and halls of
congress. We hope that you will support this endeavor by purchasing one or more
tickets.
Prizes include:
1st - One-year dues (or cash equivalent - $521.00)
2nd - iWatch
3rd - Ritz Carlton Hotel Stay in St. Louis including St.
Louis Cardinals Baseball tickets
Raffle tickets are available for RPAC for $25.00 each or 5 for $100.00. To
purchase your ticket(s) see a member of the Government Affairs Committee listed
below or visit CAR. Drawing to be held at the July 17, 2015 MLS Breakfast.
Government Affairs Committee: Kim Elliott-Birtch, Misty Buscher, Don Cave,
Phil Chiles, Brad Dyer, Mike Finley, Galen Johnson, John Klemm, Dana Lyons,
Jake Mabus, Ed Mahoney, Susan Madison, Steve Myers, Paul Smay, Joe Tetzlaff,
Gina Wolter
Disclosure: Contributions to RPAC are not deductible for federal income tax purposes. Contributions are
voluntary and are used for political purposes. The amounts indicated are merely guidelines and you may
contribute more or less than the suggested amounts. The National Association of REALTORS® and its state and
local associations will not favor or disadvantage any member because of the amount contributed or decision not to
contribute. You may refuse to contribute without reprisal. Up to thirty percent (30%) may be sent to National
RPAC to support federal candidates and is charged against your limits under 2 U.S.C. 441a. A copy of our report
filed with the State Board of Elections is (or will be) available on the Board’s official website www.elections.il.gov
or for purchase from the State Board of Elections, Springfield, Illinois.
Governmental Affairs Update
By Neil Malone, Governmental Affairs Director
Quick Hits
Spring Session Drags On
The 99th Illinois General Assembly continues into the month of June, and likely
beyond. The Illinois House of Representatives and Illinois Senate failed to adjourn
by May 31st, the date they were scheduled to wrap up their spring legislative
session.
Fundamentally, the session continues due to significant disagreement between the
Republican Governor and the Democrat-controlled General Assembly with regard
to the budget. The impasse is due to ongoing budget shortfalls and a basic
disagreement over identifying potential new revenues vs. making additional cuts
and structural reforms. It may be some time before these issues can be resolved.
(Continued on next page)
12
Newsletter
Inserts
Flyers referenced in this
newsletter and listed
below may be
downloaded at http://
www.seehouses.com/
MemberPortal/Calendar/
EventFlyers.aspx
CAR Inserts
 Member Appreciation
Week
 Break for Hot Topics:
June 23rd
June 24th
 MLS Breakfast
 West Central Post
Conversion MLS
Training
 RPAC Raffle
 Electronic Forms
(Jacksonville)
Sponsor Inserts
 TRID Training

REALTOR® REVIEW
Governmental Affairs - (Continued from page 12)
Spring Session Drags On - (Continued from page 12)
According to the Senate President and Speaker of the House, the two chambers will remain in “continuous session”
subject to their call. The next scheduled session day will be Tuesday, June 16th (the House has also scheduled
session for Tuesday, June 23rd and Tuesday, June 30th).
Legislative Call for Action Still Active
Due to the elongated session, several bills that may otherwise have not been called for a vote remain alive. One
such bill is SB 1380. IAR continues to actively lobby against this controversial bill which is sponsored by Sen.
David Koehler (D-Peoria) and Representative Jehan Gordon-Booth (D-Peoria). This legislation, which is the
subject of an IAR Call for Action, amends sections of the Illinois Municipal Code that pertain to the liens
municipalities file to recover costs incurred for removing grass/weeds, trees/bushes, pests, garbage, debris, and
graffiti. The bill seeks to allow municipalities to skip the foreclosure proceeding on the OFFENDING property,
and instead obtain a judgement lien against ALL property of an owner. If you haven’t already responded to the
Call for Action, please do so at your earliest opportunity.
CAR Leaders Take REALTOR® Concerns to Washington, D.C.
Last month, CAR leadership joined several thousand REALTORS® from all over the country who were attending
the NATIONAL ASSOCIATION OF REALTORS® Midyear Meetings & Legislative Conference advocating on
behalf of Illinois REALTORS ®. These dedicated individuals took time out of their busy schedules to meet with
members of the Illinois Congressional delegation to advance issues of importance to our industry. Members of the
CAR delegation attended various meetings including Senator Mark Kirk, Congressman Rodney Davis,
Congressman John Shimkus and Congresswoman Cheri Bustos.
Some of the issues included: advocating for legislation that would reign in “patent trolls”; advocating for the
passage of the Mortgage Choice Act, restoring choice for low and moderate income consumers by fixing
discrimination against affiliate lenders in the calculation of fees and points under the Qualified Mortgage (QM)
rule; lobbying for the retention of Like-Kind Exchanges (1031 Exchanges) and making the 15-year depreciation
period for leasehold improvements permanent; lobbying
for continued access for qualified buyers to safe and
affordable mortgage financing and that the 30-year
fixed-rate mortgage is preserved; and, protecting
Mortgage Interest Deduction (MID), the Property Tax
Deduction, and Mortgage Debt Forgiveness Tax
Relief. 
13
REALTOR® REVIEW
MEMBERSHIP NOTES
New Member Orientation
The new member orientation program is scheduled for Wednesday, July 15, 2015,
from 1:00-5:00 p.m. and Thursday, July 16, 2015, from 8:30 a.m. - 5:00 p.m.
All new REALTOR® members are require to complete this course. To register for
this course call Kathy Nichelson at the Association at 698-7000.
New Members
The following individuals have been approved for membership in the Association,
subject to completion of Orientation were applicable:
Designated REALTORS®
Todd P Smith
Todd P Smith Real Estate
REALTORS®
Jan Ruby
Vicki Selby
RE/MAX Professionals
Prudential Classic Properties
Full Affiliates
Gary Hamm
Blake Nibbe
Jill Gordon
Mason County Appraisal Service
Illinois Home Mortgage
Country Financial
Local Affiliates
Nancy Sutzer
Illinois Home Mortgage
CREN User
Kathy Garst
The Real Estate Group
Capital Area REALTORS® welcomes its new
members from the West Central Illinois
Association of REALTORS® & the
Jacksonville Area Association of REALTORS®
(Complete list of members shown on pages 15-18)
Frequently Used
Phone Numbers:
Capital Area
Association of
REALTORS7:
Phone:
217/698-7000
Fax:
217/698-7009
Websites:
www.SeeHouses.com
www.SeeBuildings.com
Illinois Association of
REALTORS7
Phone:
217/529-2600
Fax:
217/529-3904
REALTOR7
Store: 800/529-2696
Member
Line: 800/752-3275
Website:
www.illinoisrealtor.org
National Association of
REALTORS7
Phone:
312/329-8200
Fax:
312/329-8576
Website:
www.realtor.org
Office of Banks and
Real Estate:
Phone:
217/782-3414
SentriLock:
Phone:
877/736-8745
[email protected]
TRANSFERS
Prairie Property Solutions:
Melissa Betty (from The Real Estate Group)
The Real Estate Group
Deb Sarsany (from RE/MA X Professionals)
http://lockbox.sentrilock.com/
MarketLinx:
Phone:
800/334-0831
14
REALTOR® REVIEW
Welcome to all new CAR members from the West Central Chapter
Designated REALTORS® & REALTORS®:
890 - Appraisal One
2101 Windish Dr., #215
Galesburg, IL 61401
309-368-3627
Scott Terpening, DR
892 - The Bell Agency
11963 Bowling Rd
Cambridge, IL 61238
309-945-7755
Terry Roesner, DR
870 - C21 Tucker-Swanson
782 N Henderson St
Galesburg, IL 61401
309-343-6121
C.M. Kit Wilcox, DR
Katherine Albert
Rebecca Aldrich
Carolyn Collier
Karen Cratty
Meredith Crouse
Nancy Dahlberg
Mary Davis
Marsha Engle
Jennifer Evans
Cynthia Flaherty
Henry Hamann
Richard Junk
Judy Lowthian
Cheryl Paulsgrove
Rhianna Schroeder
Carl Swanson
Dena Turner
Jo Whitlatch
Kimberly Young
872 - Cooley ii
138 Public Square
P. O. Box 302
Knoxville, IL 61448
309-289-9022
Charles A. Cooley, II, DR
LeRoy Shoop
Lois Tyrrell
873 - Countryside REALTORS
991 N Henderson St
Galesburg, IL 61401
309-343-5138
Sherry Andrews, DR
Chad Andrews
Robert Andrews
Larry Benson
Katrina Boys
Shauna Pugh
Pamela Rosenberry
Joe Townsell
874 - Flare Valuation Services
982 N. Kellogg St
Galesburg, IL 61401
309-341-0588
Christine Spence, DR
875 - Hagerty Appraisals
647 W. Losey Street
Galesburg, IL 61401
309-344-2800
Lori Dagen, DR
877 - Larry Shaw Real Estate
605 E. Detroit Avenue
Monmouth, IL 61462
309-221-8061
Larry Shaw, DR
878 - Mel Foster Co. Galesburg
250 E. Main Street, Ste 110
Galesburg, IL 61402
309-343-6168
Bonnie Cox
Diana Hallstrom
Joshua Kilpatrick
Chuck Ross, DR
Jacquelyne Turner
Sara Varner
879 - Midwest Appraisal
71 E Simmons Rd
Galesburg, IL 61401
309-343-1197
Stephen Daly, DR
Jeffrey Duncan
Steven Morss
15
891 - RE/MAX Country Crossroads
1303 17th Avenue
Viola, IL 61486
309-596-4228
Sharon Esslinger, DR
880 - RE/MAX Preferred Properties
1197 N Henderson Street
Galesburg, IL 61401
309-344-5444
Thomas Knapp, DR
Tyler Bond
Patrick Hennefent
Christine Pepmeyer
881 - Ruhl & Ruhl REALTORS
1701 52nd Ave Ste B
Moline, IL 61265
309-743-8035
Michael Wendt, DR
Schuyler Huston
882 - Skinner Appraisal
707 Country Lane
Abingdon, IL 61410
309-462-2964
Larry Skinner, DR
Tricia Litchfield
876 - Turke, James D. & Assoc
218 Kurlene Drive
Macomb, IL 61455
309-833-4222
James Turke, DR
884 - Western Illinois Realty
290 East Penn Street
Roseville, IL 61473
309-426-2165
Edward Thompson, DR
Annette Thompson
Benjamin Thompson
893 - Western Illinois Realty
209 N. Main
Monmouth, IL 61462
309-734-2165
LeAnne McKee
Lauren Still
REALTOR® REVIEW
Welcome
Welcome to
to all
all new
new CAR
CAR members
members from
from the
the West
West Central
Central Chapter
Chapter
Designated REALTORS® & REALTORS® (continued):
894 - Western Illinois Realty
502 Schuyler Street
P. O. Box 833
Oquawka, IL 61469
309-867-3165
Stephen Shimmin
Stephen Thompson
895 - Western Illinois Realty
240 E. Main
Knoxville, IL 61448
309-289-4115
Karen Benjamin
Timothy Eagle
Ghada Samaan
Sherrill Swanson
Amanda Wagher
896 - Western Illinois Realty
879 N. Henderson Street
Galesburg, IL 61401
309-343-4165
Jeffrey Ballard
Sheree Burns
Bob Moberg
Bryan Scott Young
885 - Zack Thiel Realty
1150 W Carl Sandburg Dr
Galesburg, IL 61401
309-343-0909
Robert Westfall, DR
Zack Thiel
883 - Wilson-Hannam, REALTORS
805 E. Second
Abingdon, IL 61410
309-343-3103
Rolland Hannam, DR
Affiliates:
965 - 1st Farm Credit Service
700 E. Jackson
309-734-8484
Monmouth, IL 61462
Debby Rehn
967 - Barash & Everett, LLC
256 S. Soangetaha Rd, Ste 108
Galesburg, IL 61401
309-341-6010
Kathy Hippler
971 - First Midwest Bank
302 E. Main Street
Galesburg, IL 61401
309-341-5012
Carrie Lamb
966 - Alcorn Karlin LLC
313 E. Main Street
P. O. Box 1516
Galesburg, IL 61402-1516
309-345-0000
Marcy Copeland
968 - Blake Law Offices
303-305 Hill Arcade Bldg.
Galesburg, IL 61401
309-343-3155
John Blake
982 - Four Seasons Pest Control
1281 N Henderson Street
Galesburg, IL 61401
309-342-9644
Mark Ferrier
969 - Farmers & Mechanics Bank
21 E. Main Street
P. O. Box 1208
Galesburg, IL 61401
309-343-7141
Karen Cabrera
972 - Galesburg City Assessor
121 W. Tompkins Street
Galesburg, IL 61401
309-342-1106
Darrell Lovel
980 - Allied Termite Control
2410 Grand Ave
Galesburg, IL 61401
309-342-6013
Eric Littlefield
Mike Littlefield
981 - B-Sure Environment
1677 Jefferson Street
Galesburg, IL 61401
309-343-3928
Randy Stufflebeem
970 - First Mid-Illinois Bank & Trust
101 E. Main Street
Galesburg, IL 61401
309-343-9181
Michelle Hoffman
Theresa Mangieri
16
973 - Galesburg Registered Mail
140 S. Prairie Street
Galesburg, IL 61401
309-343-7181
Carol Uhlman
REALTOR® REVIEW
Welcome to all new CAR members from the West Central Chapter
Affiliates (continued):
983 - Galesburg Termite
1110 N. Farnham Street
Galesburg, IL 61401
309-343-7181
Stella McDorman
974 - IH Mississippi Valley Credit
Union
404 W. Carl Sandburg Drive
Galesburg, IL 61401
309-342-8151
Heather Hopping
975 - Klingner & Associates, P.C.
49 N. Prairie Street
Galesburg, IL 61401
309-343-1266
Kyle Pruett
976 - Knox County Area Partnership
P. O. Box 749
Galesburg, IL 61401-0749
309-341-2001
Ken Springer
977 - Knox County North MultiTownship Assessment District
240 E. Simmons Street
Galesburg, IL 61401
309-345-3631
Amy Dzekunskas
978 - Knox County South MultiTownship Assessment District
240 E. Simmons Street
Galesburg, IL 61401
309-345-3664
Jenell Simpson
979 - Members Mortgage Services
1134 N. Henderson St. Ste F
Galesburg, IL 61401
309-973-4158
Christine Denisar
984 - Midwest Bank of Western
Illinois
2558 N. Seminary Street
P. O. Box 149
Galesburg, IL 61402-0149
309-343-7181
Cindy Helvick
987 - Stoerzbach Law Office P.C.
Hawthorne Business Center
2101 Windish Drive
Galesburg, IL 61401
309-343-5010
Dan Stoerzbach
Gretchen Fitch
988 - Tompkins State Bank
1380 N. Henderson Street
Galesburg, IL 61401
309-342-8161
Joe Thompson
Amber Smith
989 - Wells Fargo Home Mortgage
2131 N. Henderson
Galesburg, IL 61401
309-344-1233
Amber Howe
985 - Simpson Law Office
250 E. Main St, Ste 402
Galesburg, IL 61401
309-343-6152
Carol Simpson
990 - Western Illinois Title Co.
P. O. Box 7
Biggsville, IL 61418
309-627-2050
Susan Higgins
986 - Statham, Long & Mitchell
117 E. Main St., Ste 101
Galesburg, IL 61401
309-341-6000
Wayne Statham
Susan Woolsey
991 - Wells Fargo Home Mortgage
352 N. Henderson Street
Galesburg, IL 61401
309-342-6135
Kim Cooper
Lisa Reynolds
Mindy Goodman
Pat Coker
Amy Wheeler
Welcome to all new CAR members formerly with JAAR
Designated REALTORS® & REALTORS®:
816 - Blackstone Realty & Appraisals
211 S. Fayette
Jacksonville, IL 62650
217-245-0119
Breanne Sheehan, DR
817 - Buffy Tillitt & Associates
10060 US Highway 67
Beardstown, IL 62618
217-323-2100
Mary Beth Tillitt-Pratt, DR
Carla Savage
Laura Zillion
17
800 - Chipman REALTORS &
Appraisers
307 W. State St.
Jacksonville, IL 62650
217-245-5539
Robert Chipman, DR
REALTOR® REVIEW
Welcome to all new CAR members formerly with JAAR
Designated REALTORS® & REALTORS® (continued):
813 - Davidsmeyer Properties, Chad
1239 Exeter Road
Bluffs, IL 62621
217-473-8603
Chad Davidsmeyer
818 - DeSollar & Wessler Bros.
111 W Main
Beardstown, IL 62618
217-323-2623
Joseph DeSollar, DR
Connie Foley
Connie Martin
Ryan Miller
810 - Findley Realty Associates
211 W. State, Ste 213
P.O. Box 18
Jacksonville, IL 62650-0018
217-245-8141
Karyl Findley, DR
801 - Grojean Realty
360 W. State St.
Jacksonville, IL 62650
217-245-4151
Charles Grojean, DR
Amy Hageman
Carolyn Hymes
Kathy Maul
Anne McDaniel
Colleen Settles
802 - Hills, Steve, REALTORS
900 S. Main
Jacksonville, IL 62650
217-245-9589
Dianne Steinberg, DR
Shawn Doerr
Paula Fry
Tina Moore
Kerris Osborn
803 - Hohmann Agency
1850 W. Morton
Jacksonville, IL 62650
217-245-6166
Richard Hohmann, DR
815 - Leka Land Services, LLC
10736 Markert Avenue
Tallula, IL 62688
217-414-6917
Randy Leka, DR
819 - Moulton Real Estate
601 N. Main St.
White Hall, IL 62092
217-374-6145
Robert Moulton, DR
807 - Prudential Classic Properties
230 W. College
Jacksonville, IL 62650
217-243-0500
James Pate, DR
Melanie Berry
Mindi Johnson
Vicki Lyons
807 - Prudential Classic Properties
Missy Murphy
Vicki Selby
Casandra Turner
806 - RE/MAX Results Plus
1046 W. Morton
Jacksonville, IL 62650
217-245-9613
Scott Eoff
Casey Collins
Judy Eoff
Mary Gray
SueAnn Mullen
Kendra Swain
Lisa Watson
808 - Waltrip Real Estate
1853 S. Main
Jacksonville, IL 62650
217-243-2000
Gale Waltrip, DR
Chris Dorsey
Mildred Dugan
Norma Spotts
Jim Waltrip
814 - Worrell Land Services, LLC
2240 West Morton
Jacksonville, IL 62650
217-245-1618
Allan Worrell
Joe Graves
Darrell Moore
Luke Worrell
Affiliates:
850 - Bank of Jacksonville
1701 W. Morton Avenue
Jacksonville, IL 62650
Michael Halsne
851 - Jacksonville Regional Edc
221 E. State Street
Jacksonville, IL 62650
Terry Denison
852 - Morgan County Abstract
Company
230 W. State Street
Jacksonville, IL 62650
Amy Coats
853 - Premier Bank
1604 W. Morton Avenue
Jacksonville, IL 62650
Paul White
18
854 - Rammelkamp Bradney
232 W. State Street
Jacksonville, IL 62650
Richard Freeman
855 - The First National Bank
1904 W. Main Street
S Jacksonville, IL 62650
Christina Lomelino
REALTOR® REVIEW
CALENDAR
AT A GLANCE
ANNOUNCEMENTS
The Association wishes to extended it's sympathy Affiliate Greg Tally
(Marine Bank) on the recent loss of his father.
June
15-16 IAR Business Meetings
16 CREN Luncheon
18 Forms Committee
22 Electronic Forms Training
(Jacksonville)
9:00
23-25 Member Appreciation Week
23 Break For Hot Topics
11:30
Taco Tuesday
11:00-2:00
24 Break For Hot Topics
11:30
Italian Beef & Sides
11:00-2:00
25 Past Presidents' Luncheon
11:30
July
1
2
3
4
6
7
14
15
16
17
20
West Central MLS Training 9:00-12:00
1:00-4:00
West Central MLS Training 9:00-12:00
Association Closed
Independence Day
Governmental Affairs
MLS Committee
9:00
Finance/Exec Committees
10:30
Board of Directors
9:00
New Member Orientation 1:00-5:00
New Member Orientation 8:30-5:00
MLS Breakfast
8:30
CREN Luncheon
11:30
August
3
6
Governmental Affairs
MLS Committee
Finance/Exec Committees
12 Board of Directors
18 CREN Luncheon
Capital Area
3149 Robbins Rd.
Springfield, IL
62704
217.698.7000
Fax: 217.698.7009
1:00
9:00
10:30
9:00
11:30
CAR MONTHLY REPORT
Single Family Residential
Time Period
May 14
May 15
YTD 14
YTD 15
Listings Processed
587
506
2,228
2,242
Units Sold
382
392
1,303
1,352
Dollar Volume
50,759,469
54,859,538
162,328,515
179,919,451
Ave. Sale Price
132,878
139,948
124,581
133,077
All Property Classes
Time Period
May 14
May 15
YTD 14
YTD 15
Listings Processed
666
614
2,686
2,750
Units Sold
419
430
1,421
1,498
Dollar Volume
57,141,189
61,450,888
184,501,406
215,764,549
www.SeeHouses.com
19