2016 Link Lineup - Post Acute Link

Transcription

Post Acute Link Lineup
A 2016 Buyer’s Guide
The Leading Suppliers
in Post Acute Care
June 8-10, 2016 | Sheraton Grand Chicago
www.postacutelink.com
2016 Post Acute Link Premier Suppliers
Mobile Solutions
Technology - EMR/EHR
Wound and/or Skin Care
11030 Circle Point Road, Suite 100
Westminster, CO 80020
400 Lakemont Park Boulevard
Altoona, PA 16602
3546 N. Riverside Avenue
Rialto, CA 92377
(303) 460-1600
(800) 444-1651
(866) 318-3116
www.brothermobilesolutions.com
www.deltahealthtech.com
www.innovacyn.com
Home Health/Hospice Profile: Page 48
SNF/Senior Living Profile: Page 140
Software - Enterprise/Clinical
Workforce Management Software
Telehealth
2600 Via Fortuna Drive, Suite 150
Austin, TX 78746
5000 Hopyard Boulevard, Suite 410
Pleasanton, CA 94588
7980 Century Boulevard
Chanhassen, MN 55386
(512) 879-3135
(925) 425-5785
(888) 243-8881
www.kinnser.com
www.kronos.com/healthcare
www.medtronic.com
2016 Post Acute Link Premier Suppliers
Pharmacy Services
201 E. 4th Street
Cincinnati, OH 45202
Patient/Resident Safety/
Fall Prevention
111 Lawrence Street
Framingham, MA 01702
1827 Walden Office Square, Suite 104
Schaumburg, IL 60173
(502) 216-7871
(800) 451-0525 x 3100
(866) 802-7704
www.omnicare.com
www.lifeline.philips.com/business
www.procura.com
SNF/Senior Living Profile: Coming Soon!
Compliance/Coding/Oasis
Search/Staffing
15 Verbena Avenue
Floral Park, NY 11001
2255 Center Street, Suite 107
Cattanooga, TN 37421
(855) 485-7478
(423) 954-3378
www.qirt.com
www.vikus.com
2016 Post Acute Link Suppliers: Category Listing
Quick Tip: Click a Partner’s page number to go directly to their profile
Home Health/ Hospice Page
SNF/Senior Living Page
Accreditation Commission for Health Care (ACHC)
11
–
The Joint Commission
12
–
Elsevier
13
–
My InnerView by National Research Corporation
14
82
Pinnacle Quality Insight
15
83
Archway Health
16
84
SimpleC
–
85
17
86
Corridor
18
–
Foundation Management Services, Inc.
19
–
QIRT (Quality In Real Time)
20
87
Select Data Inc.
21
88
Woodrow Healthcare
22
–
BlackTree Healthcare Consulting
23
–
Fazzi Associates
142
–
Furtek & Associates
24
89
JJR Partners Executive Search
25
90
LW Consulting, Inc.
26
91
McBee Associates
27
92
Simione Healthcare Consultants
28
–
Stoneridge Partners
29
–
–
93
30
94
Accreditation
Benchmarking and Performance Measurement
Care Management
Care Transitions
Curaspan
Consulting
Data Analytics
PointRight Inc.
Disaster Recovery
Hytropy.com
= 2016 Link Elite Supplier
= Home Health/Hospice Supplier
= SNF/Senior Living Supplier
Home Healthcare Solutions, A Cardinal Health Company
31
–
McKesson Medical Surgical
32
95
33
96
Cain Brothers
34
97
TripleTree
35
98
Forbo Flooring Systems
–
99
Harbor Linen, A Bed Bath & Beyond Inc. Company
–
100
–
101
Cornerstone OnDemand
36
102
myCNAjobs
37
103
–
104
Benefits in A Card
38
105
Heffernan Insurance Brokers
39
106
Dreamscape Marketing
40
107
The Image Group
41
108
Yardi
–
109
AdvaCare Systems
42
110
Drive DeVilbiss Healthcare
43
111
Hospice Cloud, a National HME Company
44
–
Hospicelink
45
–
Medline Industries, Inc.
46
112
StateServ Medical
47
113
Distribution
E-learning
Relias Learning
Financial and Related Services
Furniture/Textile/Furnishing
GPO
Dining Alliance
HR Services
Infection Control
Ecolab
Insurance
Marketing
Medical Equipment - DME/HME
48
–
49
114
50
115
EarlySense, Inc.
–
116
Philips Senior Living
51
117
STANLEY Healthcare
–
118
–
119
Enclara Pharmacia
52
–
Hospice Pharmacy Solutions
53
–
HospiScript, An Optum™ Company
54
–
–
Coming Soon!
55
–
–
121
–
122
56
123
Exact Recruiting
57
–
Vikus
58
124
Axxess Technology Solutions, Inc.
143
–
KanTime
59
–
60
–
Eldermark Senior Housing Software
–
125
Homecare Homebase
61
–
Mobile Solutions
Brother Mobile Solutions
On-Hold Messaging Services
ON HOLD:32
Patient Engagement/Experience
It’s Never 2 Late
Patient/Resident Safety/Fall Prevention
Pharmacy Cost Management
Medliance, A Tabula Rasa Healthcare Company
Pharmacy Services
Omnicare
OnePoint Patient Care
PrescribeUS
Rehabilitation/Therapy Services
Select Rehabilitation
Swallow Solutions
Search/Staffing
Software - Agency Management
DeVero, Inc
Kinnser Software
62
–
MatrixCare
63
126
Procura Health Care Software
64
–
65
127
–
144
66
128
–
129
67
130
Curantis Solutions
68
–
Delta Health Technologies
69
–
HealthMEDX
70
131
Optima Healthcare Solutions
71
132
PointClickCare
72
133
Thornberry Ltd
73
–
Advanced TeleHealth Solutions
74
–
AMC Health
145
–
CipherHealth
75
134
Health Recovery Solutions (HRS)
76
–
Honeywell Life Care Solutions
77
135
Medtronic Care Management Services
78
136
–
137
79
138
–
139
Innovacyn, Inc.
80
140
Parable
81
141
Software - Enterprise/Clinical (continued)
Software - Specialty
ABILITY Network, Inc.
Enquire Solutions
Forcura
National Datacare Corporation
Technology - Consulting
ProviNET Solutions
Telehealth
Transportation
Starcraft Bus Sales
Kronos Incorporated
OnShift
2016 Post Acute Link Suppliers: Alphabetical Listing
Home Health/
Hospice Page
SNF/Senior
Living Page
65
127
Accreditation Commission for Health Care (ACHC)
Accreditation
11
–
AdvaCare Systems
42
110
Advanced TeleHealth Solutions
Telehealth
74
–
AMC Health
Telehealth
145
Archway Health
Care Management
Axxess Technology Solutions, Inc
Company
Category
ABILITY Network, Inc.
16
84
143
–
Benefits in A Card
Insurance
38
105
BlackTree Healthcare Consulting
Consulting
23
–
Brother Mobile Solutions
Mobile Solutions
48
–
Cain Brothers
34
97
CipherHealth
Telehealth
75
134
Cornerstone OnDemand
HR Services
37
103
Corridor
18
–
Curantis Solutions
68
–
Curaspan
Care Transitions
17
86
Delta Health Technologies
69
–
DeVero, Inc
60
–
Dining Alliance
GPO
–
102
Dreamscape Marketing
Marketing
40
107
Drive DeVilbiss Healthcare
43
111
EarlySense, Inc.
–
116
Ecolab
Infection Control
–
105
Eldermark Senior Housing Software
–
125
Elsevier
13
–
Enclara Pharmacia
Pharmacy Services
52
–
Enquire Solutions
Software – Specialty
–
144
Exact Recruiting
Search/Staffing
57
–
Fazzi Associates
Consulting
142
–
Forbo Flooring Systems
Furniture/Textile/Furnishing
–
100
Home Health/
Hospice Page
SNF/Senior
Living Page
66
128
Foundation Management Services, Inc.
19
–
Furtek & Associates
Consulting
24
89
Harbor Linen, A Bed Bath & Beyond Inc. Company
Furniture/Textiles/Furnishings
–
101
Health Recovery Solutions (HRS)
Telehealth
76
–
HealthMEDX
70
131
Heffernan Insurance Brokers
Insurance
39
106
Home Healthcare Solutions, A Cardinal Health Company
Distribution
31
–
Homecare Homebase
61
–
Honeywell Life Care Solutions
Telehealth
77
135
Hospice Cloud, a National HME Company
44
–
Hospice Pharmacy Solutions
Pharmacy Services
53
–
Hospicelink
45
–
HospiScript, An Optum™ Company
Pharmacy Services
54
–
Hytropy.com
Disaster Recovery
30
94
The Image Group
Marketing
41
108
Innovacyn, Inc.
80
140
It’s Never 2 Late
Patient Engagement/Experience
50
115
JJR Partners Executive Search
Consulting
25
90
The Joint Commission
Accreditation
12
–
KanTime
59
–
Kinnser Software
62
–
Kronos Incorporated
79
138
LW Consulting, Inc.
Consulting
26
91
MatrixCare
63
126
McBee Associates
Consulting
27
92
McKesson Medical Surgical
Distribution
32
95
Medliance, A Tabula Rasa Healthcare Company
Pharmacy Cost Management
–
119
Medline Industries, Inc.
Medical Equipment – DME/HME
46
112
Medtronic Care Management Services
Telehealth
78
136
My InnerView by National Research Corporation
14
82
Company
Category
Forcura
Home Health/
Hospice Page
SNF/Senior
Living Page
37
103
–
129
Omnicare
Pharmacy Services
–
Coming Soon!
ON HOLD:32
On-Hold Messaging Services
49
114
OnePoint Patient Care
Pharmacy Services
55
–
OnShift
–
139
Optima Healthcare Solutions
71
132
Parable
81
141
Philips Senior Living
51
117
Pinnacle Quality Insight
15
83
PointClickCare
72
133
PointRight Inc.
Data Analytics
–
93
PrescribeUS
Pharmacy Services
–
121
Procura Health Care Software
64
–
ProviNET Solutions
Technology - Consulting
67
130
QIRT (Quality In Real Time)
20
87
Relias Learning
E-learning
33
96
Select Data Inc.
21
88
Select Rehabilitation
–
122
Simione Healthcare Consultants
Consulting
28
–
SimpleC
Care Management
–
85
STANLEY Healthcare
–
118
Starcraft Bus Sales
Transportation
–
137
StateServ Medical
47
113
Stoneridge Partners
Consulting
29
–
Swallow Solutions
56
123
Thornberry Ltd
73
–
TripleTree
35
98
Vikus
Search/Staffing
58
124
Woodrow Healthcare
22
–
Yardi
Marketing
–
110
Company
Category
myCNAjobs
HR Services
National Datacare Corporation
ACCREDITATION
THE BASICS
139 Weston Oaks Court
Cary, NC 27513
(919) 785-1214
www.achc.org
WHO WE ARE
Accreditation Commission for Health Care is a nationally-recognized accreditation organization with CMS Deeming
Authority for Home Health, Hospice and DMEPOS. ACHC was created by providers, for providers and the values that
guided our initial standards continue to lead our organization today. Utilizing a collaborative and consistent approach,
ACHC has become synonymous with providing exceptional value and an outstanding customer experience.
HOW WE’RE DIFFERENT
• Customer Service - Dedicated Account Advisors are committed to delivering the industry’s best accreditation experience.
• Consistency - ACHC ensures a consistent interpretation of our relevant standards across multiple agency locations.
ACHC is committed to building collaborative relationships & offering educational resources to help agencies prepare for
a successful survey. Carle Foundation’s Jennifer Wilken said of her recent experience: “Our ACHC survey was educational
and the Surveyor offered guidance in areas where improvement was needed.” After successfully achieving ACHC
Accreditation, Carle Home Health received a CMS validation survey. The agency passed the validation survey without a
single deficiency in part due to the education & guidance ACHC provided throughout the accreditation process. “ACHC
held our organization to a higher set of standards. The survey process helped strengthen our documentation of the care we
deliver,” said Wilken.
HOW WE’RE INNOVATING
ACHC is designing our standards to help agencies create a comprehensive PI program that optimizes outcomes under
Value Based Purchasing model. Our goal is to help agencies drive continuous improvement that will positively impact
reimbursement.
HOW WE CAN HELP
• Reduce your risk for monetary sanctions. Over the past 4 years, ACHC has maintained the lowest disparity rate.
• ACHC’s Transition Program provides education and a policy review for agencies interested in switching AOs.
Back to Category Listing
PROVIDER SEGMENTS WE SERVE
Home Health - Skilled, Home Care Paraprofessional/Non-Medical, Private
Duty/Non-Medical Care, Hospice, Home
Infusion/Respiratory
GEOGRAPHIC AREA WE SERVE
A SUCCESS STORY
11
Founded in 1986
Back to Alphabetical Listing
&
OUR TEAM AT POST ACUTE LINK
Matt Hughes
Director of Business Management & Customer Service
[email protected]
Teresa Harbour
Associate Clinical Director - HH, HSP, PD
[email protected]
ACCREDITATION
THE BASICS
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(630) 792-5284
www.jointcommission.org
WHO WE ARE
Founded in 1951, The Joint Commission (TJC) seeks to continuously improve health care for the public, by evaluating
health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.
The Joint Commission accredits more than 20,500 health care organizations in the United States, including hospitals,
ambulatory services, behavioral health, home care, laboratory and nursing home services.
• Offering the only certification for Home Health and Hospices delivering Community Based Palliative Care Services.
• Better Outcomes - TJC accredited home health providers perform better on nearly 70% of the total CMS quality measures.
Founded in 1951
Infusion/Respiratory, SNF, Memory Care
A SUCCESS STORY
“We would be nowhere without the impact Joint Commission Accreditation has brought to the quality and safety of our
organization’s services.”
In addition to patient safety, strengthening the bottom line was among the key drivers for Clifton Hospice Services to
achieve Joint Commission Accreditation. “Achieving Joint Commission accreditation for our hospice helped foster a
common quality framework and language across our own continuum. That helps us to be more efficient and effective for
those we serve.” The surveyor helped Clifton Hospice Services identify a tool to better collect infection control data, which
allowed the organization to take action to effect change and set priorities.
TJC is launching its Community-Based Palliative Care Certification July 1, 2016. CBPC will recognize home health and
hospice organizations that provide top caliber, community-based palliative care to patients in their place of residence.
HOW WE CAN HELP
• Joint Commission Accreditation provides an unparalleled quality foundation.
• Joint Commission Accreditation fosters better outcomes.
12
Margherita Labson
Executive Director
[email protected]
Julia Finken
Associate Director
[email protected]
BENCHMARKING AND PERFORMANCE MEASUREMENT
THE BASICS
1600 John F Kennedy Boulevard, Suite 1800
Philadelphia, PA 19103
(866) 416-6697
www.elsevierhomehealthcare.com
WHO WE ARE
Elsevier is a leading provider of information solutions for professionals around the world. We provide over 25% of the
world’s clinical content and serve over 20 million healthcare professionals. The Elsevier solution for home health care
includes evidence-based skills combined with competency management functionality, and both orientation and continuing
education specific to home health.
Founded in 1880
Home Health - Skilled, Home Care Paraprofessional/Non-Medical, SNF
• We have current, authoritative content, which includes evidence-based skills and eLearning specific to home health care.
• Skills and competency management, and eLearning focused on home health orientation and ongoing professional development.
A SUCCESS STORY
“With Home Health Care, Elsevier demonstrated that they could enhance our existing training and orientation program
by providing our nurses and therapists with a comprehensive resource that they can access while in the field. As we strive
to standardize our patient education and improve how we track outcomes, Home Health Care will play a critical role.” –
Accurate Home Care.
Elsevier Home Health Care (formerly Mosby’s Home Health Care) combines evidence-based skills and procedures,
drug information and patient education appropriate for home health with competency management. Elsevier also offers
eLearning for orientation to home health and regulatory and compliance education for all members of the care team.
With its evidence-based content, competency management, standardized orientation and regulatory and compliance
education – the Elsevier solution for home health care addresses the need for care consistency, onboarding and continuing
education.
&
Barbara Cullen
VP, Strategy and Product Development
[email protected]
Louis Pilla
Director of Product Strategy
[email protected]
Dave Dwyer
Director of Sales, Clinical Performance
[email protected]
HOW WE CAN HELP
• Care standardization - evidence-based skills and procedures and competency management.
• Onboarding/Orientation and continuing education - eLearning to address the specific needs of home health professionals.
13
Tammy Purcell, RN, BSN
Clinical Executive
[email protected]
THE BASICS
1245 Q Street
Lincoln, NE 68508
(800) 388-4264
www.nationalresearch.com
WHO WE ARE
My InnerView products by National Research represent the true voice of long term care and senior living stakeholders
with insightful quality measurement solutions and satisfaction surveys. My InnerView programs are the solutions for
improving quality, resident/family experiences, and employee engagement for skilled nursing homes, assisted living,
continuing care retirement, and independent living communities.
• We provide insight beyond quality measurement through our consumer perception, reputation management, & board education.
• Our clients aren’t tied to a single survey mode. We offer options to best suit their needs (ie. phone, mail, email etc).
Our story is best told by the success of our client of 8 years,Vetter Health Services, Inc. Vetter Health consists of 30
facilities in 5 states and has had a strong focus on improving overall quality improvement for their residents, families,
and employees. COO Patrick Fairbanks explains that “In order to accomplish improvements with quality and greater
levels of care you must focus on team members.” The My InnerView employee engagement solution has allowed Vetter
Health to identify areas of success and improvement, and has helped them consistently improve in team member top
box recommendation scores. Why do they partner with My Innerview? “Their reputation and customer service are
outstanding.”
Our new reputation solution allows providers to use existing experience data to publish independently verified ratings and
reviews on their websites—providing the kind of transparency today’s consumer, and potential referral partners desire.
HOW WE CAN HELP
• We can help you communicate your satisfaction scores and demonstrate your value to potential referral partners.
• We understand the impact of staff engagement on recommendation scores and help you identify necessary changes to
drive improvement.
Home Health - Skilled, Home Care Paraprofessional/Non-Medical, Hospice,
SNF, CCRC, AL, IL
A SUCCESS STORY
14
Founded in 1981
&
Stephanie Kolbo
National Account Manager
[email protected]
Emily Schweitzer
Territory Manager, Business Development
[email protected]
THE BASICS
5505 South 900 East, Suite 200
Salt Lake City, UT 84117
(801) 293-0700
www.pinnacleqi.com
WHO WE ARE
Pinnacle provides Home Health CAHPS and Hospice CAHPS surveys. We provide a phone based interview which
captures a higher response rate and has a more personal approach. We also provide surveys for non-medical home
health agencies. Our prices are very competitive and we offer additional services that can help set you apart from
your competitors.
• Phone surveys are the best choice for a service that is as personal and sensitive as hospice care.
• Our customer service that we provide to our clients is second to none.You will love working with Jessica.
Founded in 1996
Infusion/Respiratory, SNF, CCRC, AL, IL,
Memory Care
A SUCCESS STORY
Customer service is important to us and getting back to our clients quickly and making sure that we are helping in anyway
we can. 95% of our Home Health and Hospice clients are willing to recommend Pinnacle to other agencies. How can a
company give advice about customer satisfaction, if their own customers are dissatisfied? Also, our ease of use rating is 98%.
It is usually assumed that the down side of phone surveys is their price, as they cost more to conduct than mailed surveys.
Thanks to our size and experience, however, we are able to offer phone interviews at a very similar price point, sometimes
even less expensive, than mailed surveys.
&
Brady Carlsen
VP, Business Development
[email protected]
Pinnacle listens to their clients and helps by providing additional feedback that identifies additional areas of improvement
that the CAHPS survey isn’t capturing. We couple Patient and Employee satisfaction to help increase scores even further.
HOW WE CAN HELP
• Pinnacle provides key feedback on employee satisfaction. Satisfied employees correlates with satisfied patients.
• We are willing to roll up our sleeves with you. We realize each client has slightly different needs. We are here to help.
15
Sarah Dirks
Regional Director, Business Development
[email protected]
CARE MANAGEMENT
THE BASICS
311 Arsenal Street
Watertown, MA 02472
(617) 209-7985
www.archwayhealth.com
WHO WE ARE
Archway Health – We Make Bundled Payment Simple. Archway Health’s mission is to fix healthcare through payment
reform. We do this by helping providers build & manage bundled payment programs. Archway’s solution is a comprehensive
platform that includes Archway Carelink, a patient tracking tool & Archway Analytics, a web-based claims data analytics
platform. Archway is helping dozens of providers succeed in the in BPCI & CJR programs.
Founded in 2014
Home Health - Skilled, SNF, CCRC, AL, IL
• Archway has built the most comprehensive and easy to use bundled payment platform in the market.
• Archway is easy & flexible to work with, we’re happy to share risk or license our bundled payment tools and services.
A SUCCESS STORY
Archway has been working with a Cincinnati-based network of SNFs, CCRC, and HHAs to build and manage their
Bundled Payment for Care Improvement program since 2014. In the first phase of our partnership, we helped the network
analyze their BPCI opportunities, select bundles, and recruit additional SNFs into their program. Once the BPCI program
got up and running, we developed a patient tracking tool that helps SNFs and their referring hospitals track patient
progress and health status in real time. We then combined the claims with real time data to develop care management and
finance dashboards that helped these providers earn significant savings in their BPCI program and drive new referrals to
their facilities.
Archway Carelink, our real time patient tracker, was developed to help providers manage their bundled payment program.
We’ve also found that Carelink can be very effective at growing referrals through differentiated communication and care
management.
HOW WE CAN HELP
• Archway’s tools can help post-acute providers drive new referrals from acute providers in ACO’s and BPCI.
• Archway also helps post-acute providers improve care and reduce costs within their own Model 3 BPCI programs.
16
&
David Terry
CEO
[email protected]
Ben Gardner
Senior VP of Sales & Marketing
[email protected]
CARE TRANSITIONS
THE BASICS
275 Grove Street
Newton, MA 02466
TM
(800) 446-9614
www.curaspan.com
WHO WE ARE
Curaspan provides an integrated workflow platform that connects providers and improves patient hand-offs between care
settings. Our platform enables successful participation in ACOs, bundled payment initiatives and pre-defined post-acute
care networks by streamlining internal care transition workflows and collecting analytics on what happens to patients as
they move through the continuum.
• Products have been designed specifically with usability in mind to save time and increase compliance.
• Curaspan has the largest (breadth and depth) network of connected healthcare providers.
Executive Director Nathan Libassi, MPH, LNHA, of Avanté at Roanoke, a 130-bed SNF and rehabilitation facility in
VA, wanted a better way to receive and manage patient referrals. His admissions team was taking too long to respond to
referrals. With Curaspan’s application that electronically connects his facility with referring hospitals, Libassi’s staff now
receives, reviews and tracks patient referrals online, in real time.
“We are believers in technology and what the future looks like,” says Libassi. “Curaspan makes communications much
easier for us. We’re able to bring in patients faster, which is good for the patient, good for us, and very helpful to referring
hospitals.”
We continue to evolve our offering in response to customer needs and changing industry regulations. Recently offering
PACs the ability to perform discharge planning on the platform, working to integrate with PAC EMRs and adding
eligibility checking.
HOW WE CAN HELP
• Our solution allows PACs to participate and thrive in value-based initiatives like ACOs and bundled-payment initiatives.
• Curaspan frees resources by streamlining internal processes and collecting data on referral patterns, productivity, etc.
Memory Care
A SUCCESS STORY
17
Founded in 1999
Rob Stoltz
Senior Director Continuum of Care
[email protected]
Jon Pastor
Director Continuum of Care
[email protected]
COMPLIANCE/CODING/OASIS
THE BASICS
6405 Metcalf Avenue, Suite 108
Overland Park, KS 66202
(913) 362-0600
www.corridorgroup.com
WHO WE ARE
Founded in 1989, Corridor is a trusted business partner to non-acute healthcare providers, specializing in revenue cycle,
coding, regulatory compliance, and operational excellence. Forward-thinking and committed to excellence — the Corridor
team has delivered solutions to thousands of clients ranging from large health systems and national chains to smaller
independently operated agencies.
• Campus Connect is Corridor’s NEW eLearning solution, offering 600+ courses to ensure compliance for your organization.
Founded in 1989
A SUCCESS STORY
Corridor was approached by a $25 million net revenue home health and hospice agency in New England, owned by
a large regional not-for-profit health care system. The agency approached Corridor to perform a Medicare accounts
receivable recovery project. At the time of the engagement, the agency had $1.4 million in traditional Medicare claims over
150 days old. Working with client staff, Corridor processed unpaid claims, corrected incorrectly paid claims and identified
ADRs and unrecoverable claims. In the first four months Corridor was able to successfully collect $900,000 (64%) of the
outstanding Medicare accounts receivable, on a contingency basis.
Des Varady
Chief Executive Officer
[email protected]
Corridor’s Coding Services bring you proven expertise in ICD-10 coding and OASIS/Documentation Review. We
provide ICD-10 coding/OASIS Reviews directly in the client’s EMR and can provide customized levels of OASIS
Reviews based by payor source.
HOW WE CAN HELP
• Corridor’s unique combination of services offers providers one place for all their needs.
• 25+ years in Revenue Cycle, Coding, Regulatory Compliance, and Operational Expertise to help your organization thrive.
18
Steve Molinari
Vice President of Sales and Marketing
[email protected]
THE BASICS
2800 Shoreline Drive, Suite 300
Denton, TX 76210
(800) 213-4732
www.askFMS.com
WHO WE ARE
FMS is committed to providing the highest quality service to the home care and hospice industry. Coding To Go, a coding
solution, offers results such as increased accuracy, proper sequencing, and accurate reimbursement since its launch in 2004.
FMS offers auditing services including ADR, coding, therapy, OASIS, financial and Due Diligence. FMS clients will find a
library of products and education to ease the burden of agency development.
Founded in 1995
Home Health - Skilled, Hospice
• Coding To Go service guarantees a turnaround time of 24 hours and employs only state-side certified coding specialists.
• As a management company for multiple providers, every product and service is developed and tested in real agencies.
A SUCCESS STORY
Coding To Go was approached by a provider in need of expediting processes to bill in a timely manner. This provider
serves a population of over 3000 patients. They requested a customized coding solution to meet weekly billing policies. The
provider was driven by a need to recognize all AR reported to their financing company. Coding leaders and their teams,
staying in close communication with agency leadership, were able to prioritize episodes needing to be billed in a particular
order. Improved billing timelines assured the provider would be able to predict accurate reimbursement for financing needs
each week. Billing and finance goals were met while also discovering several areas for improvement.
Valerie Cornett
VP of Finance and Business Development
[email protected]
We shortened our turnaround time for outsource coding. We know how important timely billing is to the agency and with
improved efficiencies we are able to offer a next day turnaround.
Jacob Combs
Sales Executive
[email protected]
LeShea Mason
Sales Executive
[email protected]
HOW WE CAN HELP
• Access to educational webinars will enhance agency staff understanding of coding and documentation requirements.
• Coding To Go offers optimized, full reimbursement through proper sequencing.
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THE BASICS
15 Verbena Avenue
(855) 485-7478
www.qirt.com
WHO WE ARE
QIRT (Quality In Real Time) is an industry-leading provider of home health and hospice coding and consulting services.
Serving over 150 agencies with employees in 44 states, we are dedicated to enhancing the provision of care through four
distinct, complimentary divisions: Quality, Clinical, Financial, and Education. QIRT will guide your health care company
from inception to success with experts and tools to aid you at any stage of the process.
Founded in 2006
Home Health - Skilled, SNF
• Advantage Platform: QIRT’s one-of-a-kind reporting tool provides clear, concise reports & dashboards, not excel sheets.
• QIRT experts & tools evaluate data & compliance, provide education, code & bill with speed, accuracy, & cost efficiency.
A SUCCESS STORY
Recently, QIRT, working with a large health system, used Advantage Platform dashboards and reports to identify strengths
and weaknesses in agency clinicians. This resulted in significant cost reduction for the agency. How? QIRT’s revolutionary
tool identified specific OASIS errors and precise clinician weaknesses, and allowed this agency to target appropriate
education for clinicians in the field. QIRT Team Leaders corrected and educated clinicians on common errors in coding
and sequencing. Approximately 50% of the agency’s clinicians were able to come off full review. With education and
evaluation, this agency realized significant cost savings: per chart costs were reduced 50% and review times decreased.
Laura Page-Greifinger, BSN, MPA
President and CEO
[email protected]
The Advantage Platform, released May 2015, significantly improved clinician error and coding accuracy, and stood the
test of ICD-10 transition, keeping resultant delays to a minimum. Our dashboards play a vital part in agency star rating
improvement.
Thomas Cannon
Chief Operating Officer
[email protected]
Philip Keating, MSPT
Chief Quality Officer
[email protected]
HOW WE CAN HELP
• Platinum Solution: outsourced quality & billing together improve quality scores & accelerate reliable reimbursement.
• Quality dashboards evaluate and educate clinicians, so your agency can lower review levels and increase cost efficiency.
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Obinna Nwachukwu
Director, Revenue Cycle Management
[email protected]
THE BASICS
4155 East La Palma, Suite 250
Anaheim, CA 92807
(800) 332-0555
www.selectdata.com
WHO WE ARE
Select Data provides clinically driven results for every patient, on every issue, every day. Through our full-service auditing,
coding and billing services, we identify productivity issues and work with your staff to improve your performance and
profitability. Select Data is uniquely qualified to assist your agency in turning around operational challenges into revenue
generating opportunities.
Founded in 1990
Home Health - Skilled
• Our integrated software system SmartChart, combines EMR data with H&P, and lab results in one electronic record.
• SmartChart provides real-time document tracking, clinician performance analysis, detailed reporting and benchmarking.
A SUCCESS STORY
With their denial rates climbing, average reimbursement in decline, and a backlog of un-coded records growing every day,
the owners of a three location home health and hospice agency in the Greater Los Angeles area knew they needed expert
help. When the agency outsourced their coding to Select Data, we identified the key issues causing a crisis in their cash
flow. Our staff reviewed their documentation and helped them update the tools needed to capture information for accurate
billing. We worked with their staff daily, providing support and training. Agency administrators used our reports to track
their progress and address issues. Denials were down, reimbursement up, and their cash flow was stable and predictable.
Ed Buckley
CEO
[email protected]
Beginning with our webinar “How shiny are your stars?”, Select Data launched a no cost training program exclusively for
clinicians and administrators of our clients.
Susan Carmichael
Chief Compliance Officer
[email protected]
Ted Schulte
EVP of Business Development and Marketing
[email protected]
HOW WE CAN HELP
• We are experts in coding and billing. Our clients enjoy ADR rates of .0001% and the denial rates of .00002%.
• We provide data driven results. Through objective reporting, we improve your agencies performance and profitability.
21
THE BASICS
357 Office Park Drive, Suite 2
Birmingham, AL 35223
(205) 218-6445
www.woodrowhealth.com
WHO WE ARE
Woodrow Healthcare is a Healthcare Consulting firm that offers a full suite of services to clients in the post acute space.
With experts in operations, quality assurance, financial, billing, education, compliance and more, we are positioned to meet
all of your needs.
• Account Customization. Every client has a project manager, with consultants allocated only to their engagement.
• 100% of our consultants are former providers, either associates, owners or operators, in the post acute space.
Founded in 2012
Home Health - Skilled, Private Duty/
Non-Medical Care, Hospice, SNF, AL, IL,
Memory Care
A SUCCESS STORY
In 2015, a mid-sized home health agency in California began using our Chronic Illness Management system. The result
was a great reduction in their re-hospitalization rates. This success led to a Top 5 list for Post Acute Care Transitions contract
with one of the largest health system within the state of California. The overall higher quality of care and the reduction of
overall re-hospitalizations, has been attributed in part to the training, programs and ongoing support provided to the agency
by our company.
&
Stefanie Woodrow
President and CEO
[email protected]
POMlink is a web based, interactive version of our chronic illness platform.This real time tool allows clinicians to
monitor their patient’s daily progress to goal. The 2015 revision allows for more integration, enhanced reports & Clinician
benchmarks.
Michael Lavallee
Chief Technology Officer
[email protected]
Kelli Sahai
Director of Quality Assurance
[email protected]
HOW WE CAN HELP
• With WHC, you have a partner who has managed daily operations in your space. Firsthand knowledge & expertise.
• Custom and personalized executive trending, reporting and oversight delivered to you timely.
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CONSULTING
THE BASICS
1 Fayette Street, Suite 425
Conshohocken, PA 19428
(610) 536-6005
www.blacktreehealthcareconsulting.com
WHO WE ARE
BlackTree Healthcare Consulting provides revenue cycle, outsourcing, and clinical consulting services for the home health,
hospice and skilled nursing industries. Through the delivery of exceptional client-centric consulting services, we enable
our healthcare clients’ success by building collaborative relationships to support and maintain achievement of financial and
operational goals.
• Proven Partners: Collaborative relationships that support and maintain achievement of financial and operational goals.
• Real Results: Meeting client needs while improving operational efficiency and positively impacting their bottom line.
Founded in 2011
Duty/Non-Medical Care, Hospice, SNF
A SUCCESS STORY
Home Health Visiting Nurses experienced significant changes in their operations after completing a change to their EMR
system, transition of their President and CEO, and turnover in key clinical management positions within the agency over
a two-year period. The results impacted the agency’s financial stability and created a need to redesign all aspects of the
revenue cycle. BlackTree Healthcare Consulting focused on the following areas of revenue cycle redesign: Intake, Insurance
Verification, Authorization, and Orders/F2F tracking. Their redesign enabled a $1.6 million improvement to the bottom
line in one fiscal year. Revenues improved by $1.2M and operating expenses decreased by $400,000.
Michael Freytag
Managing Director - Founding Member
[email protected]
The first step in preparation in Value Base Purchasing is knowing where your agency outcome impact will be. BlackTree is
now offering a Free Value Based Purchasing Risk Assessment for agencies looking to prepare and avoid a 3% revenue cut.
HOW WE CAN HELP
• Increase cash flow while enabling staff to focus on agency operations with our billing and Coding & OASIS outsourcing.
• Improve your bottom line through focusing on TAILORED solutions to increase efficiency throughout agency operations.
23
Nick Seabrook
Managing Director - Founding Member
[email protected]
CONSULTING
THE BASICS
Valleybrooke Corporate Center
101 Lindenwood Drive, Suite 225
Malvern, PA 19355
(610) 768-8030
WHO WE ARE
www.furtekassociates.com
Furtek & Associates are specialists in providing mergers & acquisitions, performance improvement, and restructuring
strategic advisory services exclusively to healthcare providers. Our areas of expertise and services include financial and
revenue cycle improvement and due diligence; operational, clinical, and compliance assessments; restructuring and
turnaround management; and Quality of Earnings reports to lenders and private equity investors.
Founded in 2008
• Our professionals have extensive experience as senior management & worked at big four accounting and consulting firms.
• We have a multi-disciplinary team of financial, clinical, regulatory, and reimbursement subject matter experts.
Infusion/Respiratory, SNF, CCRC
A SUCCESS STORY
A few years ago, our client, a multi-state operator of long term care facilities, established a strategic goal of adding a home
health and hospice line of business through acquisitions. They had a strong management team but limited experience
in home health and hospice. We partnered with management and provided them access to a multi-disciplinary team of
home health & hospice financial, clinical, regulatory, and reimbursement subject matter experts. Together, we were able to
complete five home health and hospice acquisitions. Our services included providing a comprehensive evaluation of each
target, preparing Quality of Earnings reports, preparing financial projections, and assisting with post closing integration.
&
Richard Furtek
Principal
[email protected]
There are numerous changes being implemented or pending in healthcare reimbursement and clinical compliance. We are
familiar with these changes and how they impact our clients and the businesses they are acquiring.
HOW WE CAN HELP
• We can recommend M&A due diligence best practices used by industry-leading companies and private equity investors.
• We partner with management and PE investors to complete transactions, improve financial performance, and grow value.
24
CONSULTING
THE BASICS
PO Box 70088
Tucson, AZ 85704
(520) 229-8882
www.jjrpartners.com
WHO WE ARE
JJR Partners Executive Search was founded in 2002 by Joe Rademacher. He saw a need for a search firm that would bring
a high level of service and professionalism to a critical business process. Our mission is to partner with our clients and
candidates to help them achieve their goals through long-term relationships built on trust, professionalism and results. We
specialize in the post-acute provider space and are industry insiders.
• Deep understanding of the dynamics, complexities, and opportunities in the PAC sector, and the “A-Players” within it.
• Every candidate we submit is pre-screened & interviewed to exact client specifications.
A provider of skilled nursing services entered the homecare market via acquisition. They needed a Homecare Executive
with clinical, operations, and EMR expertise. JJR partners was engaged to conduct the search, and successfully completed it
in 30 days. The CEO of the client company commented:
“Joe Rademacher and JJR Partners really understand the dynamic needs for talent in the post-acute healthcare space. We
worked with them on a critical, difficult to source hire. They are the first search company I’ve worked with that quickly
sent candidates that matched the skills and experience my team was seeking. I am very satisfied with my experience with
JJR Partners, and highly recommend their services.”
Easy to use video interviewing tools that open on any platform. The technology is simple, effective, and interviews can be
recorded for use by all members of the hiring team.
HOW WE CAN HELP
• JJR Partners knowledge of the PAC market, and extensive relationships with key players.
• Our services can be engaged in a variety of ways, and at a competitive fee structure.
Memory Care
A SUCCESS STORY
25
Founded in 2002
&
Joe Rademacher
President
[email protected]
CONSULTING
THE BASICS
5925 Stevenson Avenue, Suite G
Harrisburg, PA 17112
(800) 320-5401
www.lw-consult.com
WHO WE ARE
LW Consulting will assist you with payment reform, compliance, operational, clinical and financial challenges. We partner
with you as an extension of your team, sharing our knowledge and expertise, to help you integrate clinical care, analyze
markets and bring innovative ideas to life. We serve as an IRO under Corporate Integrity Agreements.You can count on
our knowledge and accuracy to deliver trustworthy results and sustainable outcomes.
• We have a network of physicians, nurses, coders, therapists, statisticians, and other health professionals.
• We tailor solutions to client needs. It’s our goal to leave you with the know how to succeed far after our services end.
Founded in 2005
Duty/Non-Medical Care, Hospice, SNF,
CCRC, AL, IL, Memory Care
A SUCCESS STORY
We partnered with a Michigan based home health agency (HHA) to assess the market potential for growth in serving
Medicare recipients. The HHA wanted to increase clients and was competing with a hospital based home health in their
market area. The Home Health also wanted to determine if a strong market existed for Private Duty services. We identified
the market potential for new services and assisted the HHA with market strategies to grow their clientele. We also provided
recommendations to increase visibility as a provider of choice. As a result of the targeted marketing efforts, home health
clientele increased 15%. The business model was expanded to include Private Duty services in the primary market area.
Lisa Wilt
President & CEO
[email protected]
We have developed a unique compliance risk assessment and audit tool, tailored to specific agencies, using data driven
analytics to identify risk and potential Five Star impact.
HOW WE CAN HELP
• We can position you for success under payment reform and in working with ACOs.
• Ensure regulatory compliance through training, education and audits and improve productivity and profitability.
26
Rodney Farley
Vice President of Post Acute Care Services
[email protected]
CONSULTING
THE BASICS
997 Old Eagle School Road
Wayne, PA 19087
(610) 964-9680
www.mcbeeassociates.com
WHO WE ARE
McBee’s financial and clinical consultants provide custom solutions for one out of three agencies in the country. For over
40 years, hospitals, home health agencies, and hospice organizations have partnered with us to resolve their most critical
financial, operational, and clinical issues. Our client base includes the largest publicly traded and independent home health
chains, as well as hospital-based agencies and community providers.
Founded in 1973
Home Health - Skilled, Hospice, SNF
• We’re exclusively dedicated to the needs of healthcare providers, addressing their unique challenges.
• Our expertise spans the full continuum of care. We partner with over 3,800 providers in acute and post-acute care.
A SUCCESS STORY
A home care and hospice provider in New England faced a LUPA rate consistently more than 13%. The agency sought
to increase patient satisfaction, quality scores, and revenue. McBee proposed an episode management solution focused
on improving visit utilization and reducing care variance. Our clinicians established a 24-hour call center and a standard
process for follow up to monitor changes in patient conditions. Fall prevention and hospital liaison training were also focus
areas. The agency’s average LUPA rate was lowered from 13% to 9%, bringing the agency within best practice standards.
The agency has achieved a Home Health Compare Star Ratings score of four on the five-star rating system.
Mike Dordick
Senior Vice President-Principal
[email protected]
McBee has over 18 years’ experience in Bundled Payments, positioning it well to assist clients in understanding the true
challenges and opportunities that exist in these models, both with Medicare and commercial payers.
HOW WE CAN HELP
• Revenue Cycle Enhancement: Focus on strategies to generate new efficiencies, cut costs, and preserve margins.
• OASIS/Coding: Discuss the importance of an effective OASIS/coding program for your agency’s clinical & financial health.
27
Tom Lillis
Vice President-Principal
[email protected]
CONSULTING
THE BASICS
4130 Whitney Avenue
Hamden, CT 06518
(203) 287-9288
www.simione.com
WHO WE ARE
Simione Healthcare Consultants provides comprehensive home health and hospice business solutions in operations,
compliance & risk, finance, cost reporting, sales & marketing, and mergers & acquisitions, along with interim management,
outsourced billing/coding, benchmarking and value-based purchasing tools. Simione engages agencies and health networks
to improve quality, reduce cost and minimize risk for maximum efficiency and profitability.
• Leadership in national/regional initiatives. Support for 1,500+ agencies over 50 years in home health and hospice.
• Uniquely skilled CPAs/CVAs to support budget, operations, cost reports, M&A, Medicare reimbursement, and benchmarking.
Home Health Foundation(HHF) of Lawrence, MA, engaged Simione Healthcare Consultants to spearhead a
comprehensive budget & business plan for home care & hospice operations. Reviewing HHF’s 6 locations serving 110+
communities in MA, NH & ME, Simione identified performance improvement opportunities & success strategies for
HHF’s multi-state operations. HHF President & CEO John Albert said, “Simione partnered with HHF to deliver a focused,
comprehensive plan that improved our financial performance within a single budget cycle. Simione has a well-informed
understanding of the home care & hospice environment, & leveraged that knowledge to help us build an innovative plan
for the future. They are a strong partner.”
Simione provides a toolkit to prepare clients for success with the Value-Based Purchasing model. We assess readiness,
evaluate current status, and provide training and strategies to improve performance with quality measures and public
reporting.
HOW WE CAN HELP
• Unsurpassed home care and hospice expertise to improve organizational performance and position agencies successfully.
• Exceptional depth and breadth of knowledge to identify and solve challenges in all areas of operations.
Duty/Non-Medical Care, Hospice
A SUCCESS STORY
28
Founded in 1966
David Berman, CPA, CGMA, CVA
Principal
[email protected]
Julia Maroney, RN, MHSA
Director
[email protected]
CONSULTING
THE BASICS
2001 Lake Point Way
Louisville, KY 40223
(239) 561-0826
www.stoneridgepartners.com
WHO WE ARE
Stoneridge Partners is a merger & acquisition advisory firm that provides specialized intermediary services brokering the
sale of home care agencies, hospices, and behavioral health agencies, exclusively.
Founded in 2001
• Exclusive M&A intermediaries for home care, hospice and behavioral health.
A SUCCESS STORY
Seller X had a home care/hospice business that was starting to lose money. Upon partnering with Stoneridge, we were able
to maximize the selling price of his company by bringing a strategic buyer to the table who was interested in the location
of this business, ultimately increasing the value of Seller X’s assets. This is just one example of how Stoneridge Partners
bridges the gap between buyers and sellers. Our goal is finding the best financial or strategic buyer for each seller.
Rich Tinsley
President and CEO
[email protected]
The Stoneridge Partners office and team has expanded. We now offer branch offices in Ft. Myers, Florida; Louisville, KY;
Dallas, Texas; Tucson, Arizona; and Baton Rouge, Louisiana.
HOW WE CAN HELP
• We match the correct buyers & sellers together thereby maximizing the value of the transaction for both buyer and seller.
• We focus on the sale of home health, hospice and behavioral health agencies, exclusively.
29
Brian Bruenderman
Partner
[email protected]
DISASTER RECOVERY
THE BASICS
7515 Jefferson Highway #5
Baton Rouge, LA 70806
(800) 914-7634
www.hytropy.com
WHO WE ARE
Designing a disaster program for home health aides spread out over many miles can be a difficult undertaking! We make
it easy with our cutting-edge disaster preparedness that reinvents home health resiliency. Hytropy is a 24/7 full-service
disaster preparedness company that partners with you to design and implement custom-minted disaster plans, training, and
exercises that never become obsolete, and goes beyond compliance to true resilience!
• Ready-To-Use Plans – Our advanced programs empower your staff to utilize our advanced disaster tools quickly and easily.
• 24/7 Live Support - We boast the world’s only freelance Emergency Operations Center to provide you live, expert support.
Founded in 2009
Memory Care
A SUCCESS STORY
A home health agency in Florida with staff spread out in 3 counties reached out to us to design a custom disaster program
from scratch that would include their staff, patients, and administration. Staff could not get together for training, and the
company had an outdated plan that didn’t meet the strict Florida disaster regulations. Hytropy disaster planners went right
to work, designing a regulatory-compliant plan and providing custom online training for all staff accessible on their phones
and tablets. During hurricane season in 2014, a major change had to be made to all the disaster plans, so within just 96
hours, the plan was updated, new training launched, and nearly 90% of the staff had completed the training.
&
Patrick Hardy, LL.M., CEM, MEP, CRM
President
[email protected]
We’re taking the opportunity at Post-Acute Link to provide an exclusive look at our new disaster mobile app for home
health companies. Utilizing advanced functionality, our app provides our powerful response tools and 24/7 support at your
fingertips.
HOW WE CAN HELP
• Agency and Patient Plans – We design plans for your aides AND your patients so you are ready for 2016 CMS regulations.
• Monthly Updates - Programs are fully-updated MONTHLY so your program remains newly-minted, and never falls obsolete.
30
William Francis, CBCP, FBCI
Chief Business Continuity Officer
[email protected]
DISTRIBUTION
THE BASICS
2496 Jett Ferry Road, Suite 201
Atlanta, GA 30338
(877) 728-7122
www.hh-solutions.com
WHO WE ARE
Home Healthcare Solutions, A Cardinal Health company, offers a comprehensive patient-direct medical supply logistics
and management program to home health and hospice organizations across the country. Our Mobile Supply Closet®
Program innovates in supply delivery to patients and replenishment to staff, business intelligence, enhanced clinical practice,
workflow improvement, third-party supply billing, software integration, and financial outcomes.
• Our FOCUS on working with home health and hospice organizations.
• Our ATTENTION TO DETAIL is incorporated into our processes and a critical component to a successful supply program.
Founded in 2001
A SUCCESS STORY
Synergistic provider partnerships are core to our company history and operating philosophy. In 1986, a customer of the
organization that predates our founding expressed a need to better manage its disposable medical supplies. A dedicated
ordering line and courier system were set up to quickly get supplies to patient and staff homes. The just-in-time delivery
model was the genesis of today’s comprehensive program and is perhaps the longest running patient-direct supply
management partnership in home health and hospice. Today we are still an integrated business partner with that initial
customer, BJC Home Care Services in St. Louis, and now have more to offer our organizational partners than ever before.
Rob Goodsell
Director
[email protected]
As part of the Cardinal Health organization, we’ve continued to enhance our program offering with further cost-saving
options that include integrated third-party supply billing, clinical practice insights, robust reporting, and data analytics.
Michael Harbaugh
Director
[email protected]
Jeff Smart
Director
[email protected]
HOW WE CAN HELP
• We help reduce agency supply consumption and spend through ordering controls, targeted reporting and good pricing.
• We help improve operational workflow and practice through efficient logistics, software integration and consultation.
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DISTRIBUTION
THE BASICS
9954 Mayland Drive, Suite 4000
Richmond, VA 23233
(888) 822-8111
mms.mckesson.com
WHO WE ARE
The health of your business is driven by the health of your patients. That’s why McKesson Medical-Surgical brings you
more products, more distribution services, more business management tools and more clinical support than other medical
supply distributors — so you can save time, reduce costs and focus on providing patient care. Because when you get more
from your distributor, you can do more for your patients.
• WoundCare Companion - a one stop shop for Advanced Wound Care needs, including national brand & private label products.
• Customized Business Reviews - delivering the data you need to run your business better.
Christiana Care Visiting Nurse Association needed to decrease their supply spend by 15%. We worked with their SVP
of Clinical, CFO and President to assess their current expenditures. We found over-utilization of wound care products.
In addition, we found that over time their formulary had grown. We set up bi-weekly meetings with clinical and field
management staff to trim their formulary, and put in our “Rules Management” gatekeeping mechanism to prevent overutilization of products without management oversight. While addressing the supplies, we also dissected their clinical team
supply practices and streamlined those as well. Christiana saw close to a 20% decrease in supply costs and savings in labor
and mileage.
WoundCare Companion - a comprehensive, one-stop shop for all of your advanced wound care needs including an
extensive product portfolio, educational guides and clinical information and resources.
HOW WE CAN HELP
• Providing you with personalized sales support to be a true partner for your business.
• Offering customized reporting, data benchmarking, innovative partner relationships and clinical expertise.
Memory Care
A SUCCESS STORY
32
Founded in 1833
Maria Lugo
Field Vice President, Home Health & Hospice
[email protected]
Jeff Ward
Field VP Long-Term Care
[email protected]
E-LEARNING
THE BASICS
111 Corning Rd, Suite 250
Cary, NC 27518
(919) 655-1800
www.reliaslearning.com
WHO WE ARE
Relias Learning’s e-learning and on-line training offerings help to drive turnover lower, improve staff effectiveness and
bolster retention. A who’s who of leading providers across all senior care segments partner with Relias to make regulatory
compliance and staff training easy to use, track and manage, making Relias the #1 choice for learning and compliance in
the industry.
• Relias provides more staff development and e-learning training content than any other vendor in senior care.
• Relias is the only provider to exclusively Skillsoft’s Business Skills courses to improve your business and management.
Founded in 2012
SNF, CCRC, AL, IL, Memory Care
A SUCCESS STORY
Training Coordinator Kim Novak with Friendship Retirement Community was new to HR and needed to find an online
education solution to keep up with the state’s assisted living mandates. Staff needed 12 hours of dementia education alone.
Relias was key for her company. It was the first electronic initiative for the company and its 700+ employees. According
to Kim, the brilliant part about it is the courses are about more than just annual mandatory training - there are life skills
courses, too. Her staff has 24-hour access to free education, including courses on balancing a checkbook or Microsoft Excel,
to smart business and smart leadership courses to help develop managers and free CE for clinical staff.
&
Don Lazzari
National Sales Director
[email protected]
We are developing new content aligned to common business problems such as Hiring & Interviewing, Giving Performance
Feedback, and Effective Orientation. We will also unveil mobile friendly training for your field teams to keep compliance
on the go.
HOW WE CAN HELP
• Reduce turnover by automating training through innovative learning, situational simulations and micro-learning.
• Significantly reducing regulatory risk and the financial impact of liability.
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Peter Payerli
Post-Acute, Emerging Markets
[email protected]
FINANCIAL AND RELATED SERVICES
THE BASICS
360 Madison Avenue, 5th Floor
New York, NY 10017
(212) 869-5600
www.cainbrothers.com
WHO WE ARE
Cain Brothers is a pre-eminent investment bank focused exclusively on healthcare. We deliver innovative solutions and
fresh ideas to our mergers & acquisitions, capital raising, and strategic and financial advisory clients. Recent home health
and hospice clients include All Metro Health Care, New Century Hospice,VNA of Boston, Professional HealthCare and
others.
• Our deep knowledge of the industry is matched with the knowhow needed to execute complex transactions of all sizes.
• With a focus on healthcare, we have an unobstructed view of the industry that enables us to provide unique perspectives.
Founded in 1984
Memory Care
A SUCCESS STORY
Cain Brothers was recently retained by New Century Hospice to explore a potential sale of the company. We ran a highly
competitive and targeted sale process to identify the optimal strategic partner. In January, 2016 the company was acquired
by Curo Health Services, one of the nation’s largest providers of hospice services. We were able to achieve an outstanding
result for our client by valuing the business off forward pro forma branch-level EBITDA, including credit for recently
completed acquisitions, as well as running a highly competitive and efficient process: 14 weeks between process launch and
the signing of a definitive agreement.
Wyatt Ritchie
Managing Director
[email protected]
In addition to investment banking services, we are working with health systems throughout the country to organize
post-acute networks to better integrate care and align financial incentives between discharging hospitals and post-acute
providers.
HOW WE CAN HELP
• Unparalleled access to capital providers and business partners in a rapidly evolving healthcare industry.
• Opportunity to deepen relationships with referral sources as healthcare delivery moves to value-based care.
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THE BASICS
3600 Minnesota Drive, Suite 200
Minneapolis, MN 55435
(952) 223-8400
www.triple-tree.com
WHO WE ARE
TripleTree is a healthcare merchant bank focused on mergers and acquisitions, growth capital, strategic advisory, IPO
advisory and divestiture services. Since 1997, we have advised some of the most innovative and high-growth businesses in
healthcare – delivering results that consistently met or exceeded our client’s expectations.
• Industry Relationships, Thought Leadership, Healthcare Domain Expertise
Founded in 1997
Infusion/Respiratory, Memory Care
A SUCCESS STORY
A high-growth provider of end-of-life hospice care serving the upper Midwest engaged TripleTree as an investment
banking advisor to help evaluate and explore the Company’s strategic options. Recognizing the growing demand for
hospice services and the opportunity for continued expansion, the Company sought a strategic partner with a shared vision
of the future as well as the ability to invest in the Company’s long-term growth. TripleTree helped assess many options and
identify an experienced and successful investor in healthcare services to help drive their continued market expansion.
Justin Roth
Managing Director
[email protected]
The TripleTree Platform identifies market forces and emerging trends. We use these insights to develop blogs and research
that engage the industry about disruptive themes and high impact markets, resulting in successful outcomes for all involved.
HOW WE CAN HELP
• Strategic advisory, mergers and acquisitions, growth capital.
• IPO advisory, divestitures
35
HR SERVICES
THE BASICS
1601 Cloverfield Blvd, Suite 600
Los Angeles, CA 90404
(310) 752-0200
www.cornerstoneondemand.com
WHO WE ARE
Cornerstone OnDemand is a global leader in cloud-based learning and talent management software. The company’s
solutions help organizations realize the potential of a modern workforce. From recruitment, onboarding, training and
collaboration, to performance management, compensation, succession planning, Cornerstone is designed to enable a
lifetime of learning and development that is fundamental to the growth of employees and organizations.
• Cornerstone provides a single portal for all employee engagement - regardless of position, location or device.
Founded in 1999
Memory Care
A SUCCESS STORY
With increasing demand for direct care, ResCare – the nation’s largest provider of services to people with disabilities – hires
thousands of employees each year. Prior to implementing Cornerstone OnDemand, recruiting had been problematic. With
multiple platforms and vendor contacts, ResCare was in search of a unified talent management solution to simplify and
streamline its recruiting processes, and unanimously chose Cornerstone. Now, with Cornerstone’s easy-to-use and highly
configurable solution, ResCare has reduced application completion time by 32 percent, increased its flow of applicants and
automated previously time-intensive, manual systems.
&
Michael Dale
National Sales Manager, Healthcare
[email protected]
Cornerstone’s Talent Management platform helps organizations engage their employees, customers, and partners to be more
effective in what they do by bringing them closer to each other and critical resources.
HOW WE CAN HELP
• Improve compliance and care with training via our learning management system (LMS).
• Engage employees by providing real time feedback, development plans and succession tracks via competency and
performance management solutions.
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Christine Corning
Regional Sales Manager, Healthcare
[email protected]
HR SERVICES
THE BASICS
205 N. Michigan Avenue, Suite 1400
Chicago, IL 60601
(773) 592-3508
www.myCNAjobs.com
WHO WE ARE
myCNAjobs & HealthHire offer a suite of Caregiver, CNA, and home health aide recruitment tools built for the senior
care industry. Services include a marketplace attracting thousands of daily applicants, job postings, career fairs events, realtime interview booking, and recruitment analytics and consulting services to streamline recruitment. By partnering with
executive teams, we help companies transform caregiver recruitment.
• Senior care is our specialty - we’re a destination for caregivers seeking a career, scholarship, or training.
• We have the tools, team, and insight to help solve your core front-line staffing challenges.
“Our entire organization leverages myCNAjobs, including both online tools and 100+ Caregiver onDemand events/yr.
They offer unparalleled service, have increased recruiter engagement, and are dedicated to our success. We’re piloting their
latest innovation - interview booking - they book interviews in real-time, allowing our recruiters to save time and expedite
onboarding,” -Ruthi Farrago,VP Humana At Home Senior Bridge.
“Since joining forces, we’ve expanded our applicant pool and reduced time-to-hire. Their events make it more efficient to
recruit in high volumes while reaching applicants not found on other channels. They’ve made a substantial impact on our
recruitment,” -Kathryn Mejia, Talent Acquisition, Silverado.
Our latest innovation is real-time interview booking. We pre-screen and book interviews for Companions, CNAs, HHAs,
and PCAs in real-time throughout the week, allowing recruiters to spend more time interviewing, onboarding, and
improving retention.
HOW WE CAN HELP
• myCNAjobs is a partner to national companies seeking a more efficient approach to recruit front line staff.
• Grow your talent pool & gain insight on recruiter performance and/or let us send caregivers ready-to-interview.
Home Care - Paraprofessional/NonMedical, Private Duty/Non-Medical Care,
A SUCCESS STORY
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Founded in 2012
Brandi Kurtyka
CEO
[email protected]
Nathan Kurtyka
CTO
[email protected]
INSURANCE
THE BASICS
725 Lowndes Hill Road
Greenville, SC 29607
(864) 770-6100
www.benefitsinacard.com
WHO WE ARE
Benefits in a Card serves the unique challenges of home health and the assisted living industries with ACA compliant
benefits. We provide benefits solutions that help build stronger relationships between companies and their employees. Our
solutions include our Minimum Essential Coverage Plan, Minimum Value Plan, and Fixed Indemnity Plans, as well as
Vision, Dental, Short-Term Disability, Term Life, Critical Illness, and Accident Coverage.
• Companies can customize their benefits offerings to best suit their unique needs within the home health industry.
• All of our plans are aggregated weekly, and we offer multiple methods of enrollment (online, phone, or paper).
Founded in 1992
A SUCCESS STORY
In 2015, Care Columbus, a home health staffing company based out of Columbus, OH, approached Benefits in a Card to
provide appropriate benefits solutions to their employees. Care Columbus was seeking a company which would be able to
customize their particular benefit offerings in a competitive and efficient manner, providing benefits to a work force with
unique scheduling and employment needs. Benefits in a Card provided their expertise and customer care in over 23 years
of experience working within the staffing industry to fulfill these needs. Benefits in a Card provided Care Columbus with
appropriate enrollment support, customized benefit offerings, and weekly aggregated plan support to serve their needs.
Carl Stecker
CEO
[email protected]
The benefits and insurance solutions offered by Benefits in a Card are ACA compliant. Benefits in a Card is continuously
working with outside carriers to ensure its clients are offered appropriate, cost-effective, and flexible benefit offerings.
HOW WE CAN HELP
• Provides ACA compliant benefits solutions for providers seeking to build stronger relationships with their employees.
• Plans are aggregated weekly, offer multiple methods of enrollment, and are customized to fit their clients’ needs.
38
Sarah Oliver
National Account Executive
[email protected]
INSURANCE
THE BASICS
16100 Swingley Ridge Road, Suite 250
St. Louis, MO 63017
(636) 489-0183
www.heffins.com
WHO WE ARE
CareProviders Business Insurance is a division of Heffernan Insurance Brokers which is the 16th largest Independent
Insurance Brokers. We serve the Insurance needs of over 500 homecare, hospice, independent, assisted, CCRC and
SNF’s. We enjoy proprietary relationships with insurance carriers that specialize in and have intimate knowledge of the
CareProvider Industry. We focus on lowering our clients insurance expenditure, and entire cost of risk.
• Expertise in the Care segment for profit and non profit organizations. Cost of risk and issued related to changing laws.
• Very robust service for claims, loss control, contract and policy negotiations and exclusive insurance products.
A prospect told us that their Property and Casualty Insurance program was not a priority and they seemed to like their
current agent. The CFO understood the value of working with HIB based on our results with another ALC. This portfolio
included 7 assisted living communities totaling over 400 licensed beds. We confirmed that they were not in the most
advantages program and there were tremendous gaps in coverage. Our priority was improving coverage and working on a
program that specializes in senior living. We were able to so, in addition to saving them 50% in premium and changing the
contract and forms on their professional liability which reduced a lot of risk. Ownership wished they would have acted
sooner.
Workers compensation claims and loss control programs with industry leading technology proven to reduce costs.
Flock Benefit Management Portal is a robust benefit management program provided at a low cost to our clients.
HOW WE CAN HELP
• 45-minute conversation about all our Insurance capabilities will turn into a very sizable cost and coverage improvement.
• We will focus on your needs and your issues and improve your business bottom line. Each risk is independent and unique.
Memory Care
A SUCCESS STORY
39
Founded in 1987
&
Michael J. Boone
Senior Vice President
[email protected]
Tiffany Maggard
Vice President
[email protected]
MARKETING
THE BASICS
6716 Alexander Bell Drive, Suite 225
Columbia, MD 21046
(800) 571-8553
www.dreamscapemarketing.com
WHO WE ARE
Dreamscape Marketing’s number one priority is you. We thrive to provide creative, unique & results-oriented marketing
campaigns for our clients via trackable, measurable, and repeatable marketing solutions. We’re at the forefront of marketing
trends backed by leading edge technology & methodology to increase lead generation, brand recognition, and business
development while delivering critical data to executive-level decision makers for growth.
• Dreamscape applies financial modeling to our marketing campaigns so that executives know the exact cost per action.
• Time is money! Dreamscape utilizes the latest digital technologies to execute your project quickly & accurately.
“An 80-bed behavioral health center in Florida wanted to generate online leads & lower cost per admission. Client’s CMO
said, “I’m cautious to engage in a SEO campaign as we had no success before.”
To meet the objectives, we built a new web platform with contemporary coding tactics stronger user experience &
deployed a strategic SEO campaign by producing 1,000 unique & geo-targeted digital assets; blogs, video & landing pages.
Paired with distribution & link building initiatives, which all contributed to their success. In 12 months, visitor traffic
increased by 400%, call volume from 30/month to over 170/month, qualified leads from 15/month to over 80/month &
decreased PPC spend, lowering cost per admission by 50%.
Dreamscape deploys the Lean Startup Methodology. This methodology encourages our teams to go from an idea to
development to getting the results of that idea faster. This allows us to solidify the ideal strategy faster & with less wasted
labor.
HOW WE CAN HELP
• Integrated analytics displayed to clients in one easy to read custom dashboard to monitor campaign success.
• Wide spectrum of design capabilities to ensure each client’s brand is presented uniquely online & captures all leads.
Memory Care
A SUCCESS STORY
40
Founded in 2005
&
Daniel Gemp
CEO
[email protected]
William Camacho
Director of Strategic Engagement
[email protected]
MARKETING
THE BASICS
1255 Corporate Drive
Holland, OH 43528
(419) 725-6604
www.theimagegroup.net
WHO WE ARE
Our Senior Living + Care division specializes in creative marketing solutions designed to improve census, attract and
engage staff, increase satisfaction scores, and build your brand. As a single source for both print and promotional marketing
products, we’ll help you enhance results, save time, and reduce costs. Our team possesses over 30 years of experience
supporting the senior healthcare market.
Founded in 1947
Home Health - Skilled, Hospice, SNF,
• We are focused on results! We show you how to target your print and promotional product spend for optimal effectiveness.
• We are the industry leader in protecting your brand through stringent product safety and social compliance standards.
A SUCCESS STORY
One of our new clients is a 13-facility IL/AL/Alzheimer care provider in New England, who was frustrated with the
inconsistency of their marketing message in their communities. Their print & promotional marketing purchases lacked
consistent quality and pricing, and facilities were unclear on how the products coordinated or should be used. Working
with their marketing, purchasing, and accounting departments, we built a comprehensive online store that provides
coordinated sourcing of print and promotional products for all their communities, with online customization and proofing,
and clearly organized branding messages. We are currently designing an employee recognition program for them to
implement.
We offer our customers a custom web-based app, featuring single sourcing of print and promotional marketing collateral.
You can create, approve, and order all of your marketing items in one step, saving time and money while controlling your
brand.
HOW WE CAN HELP
• Creative support and greater efficiency through integrated procurement for your print and promotional marketing products.
• We bring solutions to build your census, attract and engage workers, increase satisfaction scores, and build your brand.
41
Mike Kennedy
Director of Business Development
[email protected]
MEDICAL EQUIPMENT - DME/HME
AdvaCare
SYSTEMS
Providing solutions for your specialty needs
THE BASICS
2939 N. Pulaski Road
Chicago, IL 60641
(866) 276-7677
www.advacaresystems.com
WHO WE ARE
AdvaCare Systems is the Midwest’s leading rental provider of high quality medical equipment for the Skilled Nursing,
Acute Care & Hospice industry. We specialize in Alternating Pressure & Low Air Loss support surfaces, Broda and
Wheelchair mobility, Bariatric, Wound Care, and patient transfer products. The Joint Commission accredited since 1999,
AdvaCare employs the latest technology & professional technicians supporting a 24 hour service model.
Founded in 1995
CCRC, Memory Care
• Inventory: We constantly purchase best-of-breed, high quality outcome driven products with multiple therapy options.
• Infrastructure: With 28 warehouses & 175 service vehicles, we are able to fully support customers 24 X 7 X 365.
A SUCCESS STORY
In 2015, a large hospice provider approached us for help with rental equipment tracking & daily patient budget
management. We quickly partnered with a software company to implement a web-based customer ordering and executive
level cost management system. With a new AdvaCare project management team, we began data conversion and process
migration. After 90 days, we successfully implemented the new solution and trained the customer’s staff to use the cloudbased customer portal system. The customer realized immediate time savings with electronic ordering and better cost
control using the financial dashboard. After 2.5 years, we have converted many new customers to this solution.
Regional Only
IL, WI, IN, OH, MI MO, PA, KS, IA
Larry Feldman
President and CEO
[email protected]
We are completing a new ERP software solution for our internal business needs & an enhanced online experience for our
customer utilization, budgeting & billing needs. This 14 month project is the largest technology advancement in company
history.
HOW WE CAN HELP
• High quality equipment delivered when you need it, 24 hours per day.Therapy technologies producing positive outcomes.
• Professional service technician staff trained for product setup & troubleshooting whether in a facility or private home.
42
Robert Locascio
VP, Sales
[email protected]
THE BASICS
99 Seaview Boulevard
Port Washington, NY 11050
(877) 224-0946
www.drivemedical.com
WHO WE ARE
Our mission statement says it all: DRIVE EXISTS TO ENHANCE THE QUALITY OF LIFE OF THE PEOPLE WE
TOUCH. Drive Medical is one of the fastest growing global distributors of durable medical equipment. The Company
markets and distributes its products to customers located throughout North America, Europe, Central America, South
America, the Middle East and Asia.
Founded in 2000
Home Health - Skilled, Hospice, Home
• Product Breadth: With over 3500 products, Drive offers the widest selection of products in the industry.
• Value Added Services: Our dedicated customer service and clinical support resources are here to support your business.
A SUCCESS STORY
Since the implementation of Medicare’s competitive bidding program, we’ve had many questions from our customers
asking how we can help lower their costs to improve their profitability. While cost reductions weren’t possible, we created
a program educating our customers how to provide other value added options to products, enabling them to increase the
average sale and thus improve profitability.
&
Tony Crisitello
SVP - LTC Division
[email protected]
With the recent acquisition of DeVilbiss Healthcare, one of the oldest and most respected respiratory companies in the
industry, we’ve expanded our respiratory offering providing more value to our homecare customers.
Lance Lerch
VP - LTC Sales
[email protected]
Dan Halas
VP - LTC Corp Accounts
[email protected]
HOW WE CAN HELP
• Sales, Service, & Clinical support teams to help improve the interaction with your customers & patients.
• Innovative products providing industry leading features and benefits with the best value.
43
THE BASICS
7451 Airport Freeway
Richland Hills, TX 76118
(817) 369-3209
www.hospicecloud.com
WHO WE ARE
Hospice Cloud is the leading DME management solution in the country. Between 60 owned and operated locations and
300+ contracted DME providers; Hospice Cloud can customize a solution to meet the specific needs of your agency.
Receive real-time visibility into key metrics, equipping your team with mobile ordering capabilities, executive dashboards,
and customizable work flows allowing you to easily achieve desired objectives.
Founded in 2006
Hospice
• We’re more than a 3rd party system.We own and operate 60 full service DME locations.We understand what quality means.
• As the largest DME provider in the nation we can equip our network partners with benefits only we have access to.
A SUCCESS STORY
We service hospice agencies across the country from small to some of the largest well known names in the industry. Prior
to using Hospice Cloud, one of our largest clients was utilizing over 70 different DME providers. This translates to 70
different invoices and 70 individual contracts. Through Hospice Cloud, we were able to consolidate the segmented process.
Our partner experienced significant savings and their team now places all orders through the mobile platform resulting
in huge efficiency gains. The executive team now has full visbility into financials and utilizations giving them unrivaled
control over their process and spend.
Clay Ingram
Vice President of Business Development
[email protected]
Hospice reimbursement will soon be directly linked to service feedback. Between our hospice specific line of products
(iHeal®) and the advancements made with our technology; clients will be in a strategic position as reimbursement
guidelines change.
Taylor Enabnit
Senior Vice President of Business Operations
[email protected]
Dave Buck
Vice President of Sales
[email protected]
HOW WE CAN HELP
• With the Hospice Cloud platform, we can provide operational efficiencies that lower direct and indirect DME costs.
• With 60 of our own DME locations nationally, we’re the largest DME in the nation, built for any need, anywhere.
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THE BASICS
2145 Highland Avenue South, Suite 110
Birmingham, AL 35205
(205) 440-4459
www.hospicelink.com
WHO WE ARE
Hospicelink is the leading DME Benefit Management Solution (DBM), with advanced capabilities in DME cost reduction,
cost containment, utilization management, and operational improvement. We combine expert consultation and technologyenabled controls to empower hospices with a true 360-degree view of DME services through our online ordering, billing,
and reporting system, which consolidates organization-wide metrics into a single interface.
Founded in 2011
Hospice
• As a true third party DBM, Hospicelink offers the nation’s largest network of quality, contracted DME suppliers.
• Hospicelink’s transparent pricing model and structure drives accountability, proven results, and partnership value.
A SUCCESS STORY
A 3,000+ patient hospice servicing patients throughout the Eastern U.S. spent $7.4M annually on DME. This was a result
of paying DME suppliers above market rates on a census based billing model inclusive of all patient days, including those
who did not receive DME. Utilization controls were limited and the manual process of invoicing, from numerous suppliers,
made the management of costs challenging and cumbersome. Hospicelink saved the hospice $1.9M by renegotiating DME
rates, leveraging nationwide volume, and re-structuring the billing to a DME Days based model, ensuring the hospice only
paid for patients utilizing DME. The hospice also gained a partner whose sole focus was the management of their DME.
Chad Trull
[email protected]
Hospicelink is focused on “Big Data” initiatives. We are bringing clients innovative analytic tools, enhanced ordering means,
and an overall program to bring true insight and actionable data to their patient’s DME needs and associated costs.
Tim Callahan
[email protected]
Brittney Jaskowiak
[email protected]
HOW WE CAN HELP
• Hospicelink brings immediate cost reduction, typically saving Hospices an initial 10-30% on Durable Medical Equipment.
• Through our comprehensive program, Hospicelink assumes responsibility of your team’s non-revenue generating DME tasks.
45
THE BASICS
One MedlIine Place
Mundelein, IL 60060
(847) 949-5500
www.medline.com
WHO WE ARE
Medline’s mission is to help our customers achieve clinical and financial success. We do that through a personalized
approach to better understand our customers’ needs. Being a manufacturer and distributor across the continuum of care,
we deliver the most robust product portfolio and patient-care solutions. Our responsiveness and commitment to advancing
healthcare is evident in our actions every day.
Founded in 1910
Home Health - Skilled, Hospice, SNF, AL
• SMARTAUDIT - survey readiness program to prepare for audits, uncover non-complicance issues and track staff performance.
• SmartCare for Home Health and Hospice - 24/7 access to care with one-button, reducing the expense of nursing visits.
A SUCCESS STORY
How can Home Health Deliver More with Less? WellSpan VNA Home Care, a non-profit agency, was looking for a
medical supply partner to meet their growing demands to improve overall operational efficiency, provide better patient
care and help reduce the supply budget. The agency’s current medical supply vendor was delivering products in bulk to
the office, where the nurse would get products and bring them to the patient’s home. With no product formulary and little
control over orders, expenditures were increasing with little efficient or advanced reporting to help gain control. Medline
helped this agency reduce costs, streamline operations and provide enhanced nursing capabilities with the Patient Home
Direct Program.
Private Insurance Direct Billing eliminates time consuming third-party billing for non-bundled supplies. Our program can
automatically submit claims on behalf of your patients and keep you from absorbing excess costs, improving your bottom
line.
&
Dave Jacobs
President, Post-Acute Sales
[email protected]
Mike Calogero
SVP of Corporate Sales
[email protected]
Shawn Scott
[email protected]
HOW WE CAN HELP
• Medline has a comprehensive suite of programs and services to maximize revenue by reducing waste and managing costs.
• Medine offers clinical services and training to help enhance patient care, improve satisfaction and gain referrals.
46
Chris Nave
SVP of Homecare Sales
[email protected]
Pat Twohig
SVP of Post-Acute Sales
[email protected]
THE BASICS
2130 East University Drive
Tempe, AZ 85281
(877) 633-7250
www.stateserv.com
WHO WE ARE
StateServ is a nation-wide End of Life focused Durable Medical Equipment provider dedicated to providing high quality
patient care. We provide service through a combination of our own brick and mortar sites and a network of hospice
focused DME partners. For the last 11 years, our unsurpassed customer service and commitment to quality, coupled with
our innovative technological advancements make us the best solution for your patients.
Founded in 2004
Hospice, SNF
• Innovation: First to develop bedside ordering, EMR and med supply integration, and DX driven and predictive ordering.
• Superior Value: Exclusive network of DME providers, held to the highest standards, ensuring happy referral sources.
A SUCCESS STORY
In 2015, a large Arizona based hospice approached us for assistance in improving their discharge process from key referring
hospitals. They were challenged with reducing discharge times, and asked us for help. We worked with their leadership team
to create a dynamic solution that ensured patients discharged from these hospitals had equipment within 60 minutes of the
initial order. Although it was challenging, we have delivered on our promise; resulting in an improved patient experience,
enhanced hospice reputation, and an increase in census. At StateServ, we understand the value of each referral source and
make every effort to develop solutions to meet your specific needs. We are invested in your success for the long term.
Paul DiCosmo
CEO
[email protected]
A consolidated ordering process with Medline makes ordering DME and Medical Supplies quick and easy. Our executive
dashboard pulls DME, supply and quality information in real-time. Coming next: predictive ordering, subscription services
and pharmacy.
Andrew Delaney
Sr. Vice President
[email protected]
Kristin Nelson
Regional Sales Director
[email protected]
HOW WE CAN HELP
• We help you grow your business. Enhanced patient experience via exclusive DME network ensures stakeholder satisfaction.
• We save you money. A competitive price, utilization control, and clinical pathways to ensure financial success.
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MOBILE SOLUTIONS
THE BASICS
11030 Circle Point Road, Suite 100
Westminster, CO 80020
(303) 460-1600
www.brothermobilesolutions.com
WHO WE ARE
Now you can print full-page documents, care plans, drug interaction data, consent forms and other records right from your
phone, laptop or tablet—before leaving the patient’s residence. Care delivery in the home is evolving fast—and mobile
technology is evolving with it. The PocketJet® mobile printer by Brother is easy-to-use, lightweight and compact.
• PocketJet® mobile printers are reliable full-page mobile printing solutions with fewer moving parts than inkjets.
• Can connect easily to laptops and handhelds to quickly produce full-page documents with high-resolution text.
Founded in 1934
A SUCCESS STORY
“Our staff agrees that the PocketJet® has measurably helped increase field efficiency, improved patient education and further
help patient safety.” — Yasmin Clinton of Midwest Palliative & Hospice
Midwest Palliative & Hospice CareCenter serves more than 4,000 patients per year in their homes, extended care and
inpatient hospice facilities. As a vital part of a large geographic community, Midwest CareCenter has delivered palliative and
hospice care to the patient for more than three decades. With a large clinical workforce and complex route considerations,
mobile printing has become a critical component to the Midwest CareCenter’s compliance, patient safety and education
process.
Strategic advancements including support for Apple AirPrint™ wireless technology on the PJ-773 model and the
Bluetooth PJ-763MFi model enables users to seamlessly print full pages from iPhone®, iPad® and iPod® touch.
HOW WE CAN HELP
• Clinicians can provide clear, current, printed medication documentation to the in-home patient at the time of care.
• Increased field efficiency, improve patient education and further help ensure patient safety.
48
David Crist
President
[email protected]
Greg O’Connell
[email protected]
ON-HOLD MESSAGING SERVICES
THE BASICS
2301 Stonehenge Drive, Suite 203
Raleigh, NC 27615
(919) 847-5432
www.onhold32.com
WHO WE ARE
Since 1994, ON HOLD:32 has helped Home Care Agencies and Senior Care communities transform their “hold” time
into a powerful marketing and customer service tool by producing engaging, educational Message On-Hold recordings.
Each of our low cost programs includes: expert copywriting based on your specific needs; professional male & female voice
talent; fully-licensed music; dedicated account management and outstanding in-house service & support.
• We are an Audio-Marketing company, not a recording studio.We are experts at promoting your brand and image “on-hold.”
• “Personal Paragraph”: Record your own personal “Welcome” or “Thank You” message in your own voice, onto the recording.
Bob Roth, Managing Partner/Founder of Cypress HomeCare Solutions, approached our booth at a NAHC Conference
because he wasn’t satisfied with their current on-hold service. They needed a provider that personalized the messages
relayed to their callers and reinforced their brand. We understood exactly what kind of impression they wanted to make.
According to Bob: “ON HOLD:32 worked with us to convey our compassion and heart as a Home Care agency. Our onhold message relates to our clients, caregivers and referral callers, and ON HOLD:32 made it easy.” We also helped Bob’s
assistant with voice talent and music selections, and she said: “The recording is FABULOUS. The voice and tone are just
what we were looking for.”
We recently launched a new, “hands-free” message on-hold system for large, multi-location customers. This hardware
connects to your existing network allowing us to remotely update your on-hold recordings with no involvement from your
on-site staff.
HOW WE CAN HELP
• Every day, ON HOLD:32 will promote ALL your services to every single caller, for less than the cost of a cup of coffee.
• Your hold button is more important than you think.We’ll improve “over the phone” customer experiences for every caller.
Memory Care
A SUCCESS STORY
49
Founded in 1994
&
Mike Groom
President
[email protected]
PATIENT ENGAGEMENT/EXPERIENCE
THE BASICS
7330 S. Alton Way, Suite O
Centennial, CO 80112
(303) 806-0797
www.iN2L.com
WHO WE ARE
Since 1995 It’s Never 2 Late® provides intuitive computers that entertain & empower elders. iN2L® puts a vast content
library for wellness/activity & dementia programs into a convenient kiosk. Proven to reduce psychotropics & improve
clinical outcomes, a must have technology. Loved ones can remotely contribute & stay connected thru a portal enabling
staff to easily provide person centered engagement for therapy & rec. In over 2000 communities.
Founded in 1999
Hospice, SNF, CCRC, AL, Memory Care
• iN2L transforms the quality of your activity programming and your therapy programming through meaningful engagement.
• iN2L‘s vast content library and ability to individualize that content, stands out from any other provider in this space.
A SUCCESS STORY
Brookdale has successfully integrated iN2L into 700+ communities after an extensive competitive analysis and 2+ year
pilot program. Residents, families and staff all see tangible benefits. They rebranded it “InTouch” and we’ve customize the
experience to integrate with other Brookdale initiatives.
Juliet Klinger, Director of Dementia Services, explains: “iN2L enables us to engage those living with dementia in a way that
wasn’t possible before. We can put individualized, multi-sensory content at residents’ fingers—this helpes fulfill our mission
of fostering a person centered experience. The learning curve was minimal and placing the systems in all Clare Bridges has
spawned wonderful success stories.”
Our innovation is straightforward. We streamline the process, with family input, to allow a resident to have their “own”
technology experience which seamlessly integrates meaningful content delivered to their own cognitive ability.
HOW WE CAN HELP
• By implementing iN2L, your organization can show potential move ins that you truly deliver person centered care.
• Organizations struggle to keep activity and therapy programs fresh - Let us show you how that can happen overnight.
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&
Jack York
President
[email protected]
Tom Bang
CEO
[email protected]
PATIENT/RESIDENT SAFETY/FALL PREVENTION
THE BASICS
111 Lawrence Street
(800) 451-0525 x3100
WHO WE ARE
Philips delivers population health management through innovation in telehealth and telecare, helping improve outcomes
while lowering costs. Philips’ telehealth solutions help improve acute and ambulatory care, enabling providers to prepare for
value-based care. Philips’ telecare division, Philips Lifeline, offers CareSage, an integrated medical alert/EMR solution that
helps providers predict risk of transport to the ER over the next 30 days.
• Philips enables visibility into population health across the post-acute care continuum: Home Care, IL, AL, SNF.
Founded in 1891
Memory Care
A SUCCESS STORY
CareSage enables hospitals and health systems to manage their patient populations by proactively identifying at-risk patients
most likely to need an emergency transport in the next 30 days, helping prevent avoidable hospitalizations. “As we continue
to work towards improving patient care, addressing the hospitalization rates of our at-risk elderly patients is a critical step,”
said Mary Hagen, e-Home Care Supervisor at Henry Ford Health System. “Working with Philips to implement predictive
analytics into the home monitoring services that we offer our patients will help identify those in need of early intervention
and improve how we deliver care to help patients stay out of the hospital and live independently.”
&
Jeff Moore
Sales Lead, Long Term and Post-Acute Care
[email protected]
CareSage - a predictive analytics tool, identifies high-risk patients so care providers can provide timely intervention.
CarePoint – a UL 2560-certified life safety/wandering solution enables better resident care and staff efficiency.
Marcia Conrad-Miller
Business Lead, Long Term and Post-Acute Care
[email protected]
Jane Phillips
[email protected]
HOW WE CAN HELP
• Providers will be better able to enhance care at lower cost with Philips’ population health and safety solutions.
• Philips delivers technology solutions across the post-acute care continuum that enable value-based care.
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Karsten Russell-Wood
Senior Manager, Business Development
[email protected]
PHARMACY SERVICES
THE BASICS
1601 Cherry Street, Suite 1700
Philadelphia, PA 19102
(888) 362-5272
www.enclarapharmacia.com
WHO WE ARE
Enclara Pharmacia is a national full service mail order and PBM supplier of medications and clinical services developed
specifically for the hospice and palliative care industry. Enclara helps to reduce pharmacy costs through a clinically driven
model that enables home delivery of pharmaceuticals, as well as access to a network of over 65,000 retail and institutional
pharmacies, including Enclara’s own automated fulfillment centers.
Founded in 1996
Hospice
• 20 yrs of experience supporting over 4 million patients through our efficient cost-effective medication delivery options.
• Driving data to meaningful analytics to deliver greater insights for improved quality & cost saving opportunities.
Turn-Key Health, a division of Enclara Pharmacia, is an end-of-life population health management company that creates a
network model to solve the problem of poor quality, low satisfaction, and extreme high cost during the last 18 months of
life.
HOW WE CAN HELP
• Provide efficient, cost-effective medication delivery options. Timely & reliable mail order / Local Pharmacy Network.
• Real-time interactive dashboards providing insights into prescription trends, industry benchmarks, and pharmacy costs.
Deanna Douglass, PharmD
SVP, Sales
[email protected]
Betsy Rothley
EVP, Client Relations
[email protected]
Greer Myers
EVP, Chief Development Officer
[email protected]
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PHARMACY SERVICES
THE BASICS
17110 Dallas Parkway, Suite 212
Dallas, TX 75248
(866) 851-4866
www.hospicepharmacysolutions.com
WHO WE ARE
Hospice Pharmacy Solutions provides pharmacy benefit management solutions to more than 450 hospices providers
nationwide. In 2015, HPS merged with Outcome Resources to create one of the nation’s largest PBMs focused specifically
on hospice care. HPS offers a proven, repeatable, nurse-friendly system that enhances patient care, provides operational
efficiencies and delivers ongoing reductions in medication cost.
Founded in 2000
Hospice
• HPS clinical pharmacists share their expertise through medication reviews, consultations and educational offerings.
• HPS’ detailed medication reviews, which identify non-hospice-related drugs, helping clients maintain CoP compliance.
A SUCCESS STORY
In 2015, HPS began a partnership with a large, multi-state hospice in the Southwest. HPS conducted a monthly evaluation
of the hospice’s medication usage and identified non-formulary drug utilization. Pharmacists offered recommendations
for cost-effective, therapeutic-interchange alternatives and scheduled periodic calls with hospice leadership to discuss
findings from the management reports. After initiating HPS’ recommendations, per patient per day costs decreased by
30%, significantly lowering medication costs, improving patient symptom management, leading to ongoing reductions in
administrative costs and simplifying nurses’ time effectively.
Jack Sayler
President
[email protected]
HPS offers clients the exclusive Hospice Physical™, which identifies key performance indicators, benchmarks and service
utilizations; leading EMR interfaces; and the monthly Pathways to Success webinar series, presenting hospice-relevant
topics.
Mike Nault
Executive Chairman
[email protected]
Corey Petry
[email protected]
HOW WE CAN HELP
• Hospices can rely on HPS’ exceptional support with admissions, discharges, drug authorizations and claims adjudication.
• The HPS flexible, customized program helps hospices meet their goals of enhancing patient care by managing drug spend.
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PHARMACY SERVICES
THE BASICS
4525 Executive Park Drive, Suite 100
Montgomery, AL 36116
(866) 970-7500
www.hospiscript.com
WHO WE ARE
HospiScript has advanced the role of hospice pharmacy services by delivering a comprehensive hospice solution
that’s simple-to-use, care-focused and cost-effective. Although the needs of each hospice can be different, HospiScript
understands the day-to-day pressures, including the challenges of providing optimal care when reimbursements decline,
maintaining compliance with Medicare Hospice CoPs and improving operational efficiencies.
Founded in 1995
Hospice
• Innovation & Solutions: A proven track record in solving problems and delivering comprehensive hospice offerings.
• Care & Support: Our clinical consultants devise patient-specific solutions to reduce cost and meet Medicare requirements.
A SUCCESS STORY
In 2015, HospiScript worked with the management team of a mid and large sized hospice to identify top drivers of
increasing costs, and prioritize initiatives based on their impact and potential for success. One initiative identified was
surrounding home delivery. HospiScript partnered with DeliverCareRx, a national home delivery pharmacy to enhance
HospiScript’s existing HospiMail™ program. This program provided home delivery for hard to service areas where unique
hospice needs are not supported by local pharmacies. After implementation of this program, results showed an overall
enhancement to operations, decrease in costs and increased patient care.
Brent Roddy
[email protected]
HospiMobile™ puts key tools in the hands of front-line staff; DrFirst’s e-prescribing solution enables nurses to securely
notify physicians of prescription needs; and HospiScript interfaces with most EMR providers.
Garrard Adams
Manager of Business Development
[email protected]
Ornela Hansen
Manager of Business Development
[email protected]
HOW WE CAN HELP
• Savings & Compliance: Let’s discuss how you can reduce business costs with clinical support and CoPs compliance.
• Reporting & Analytics: Our online reports provide costs, key performance metrics, and cost savings opportunities.
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PHARMACY SERVICES
THE BASICS
3006 S. Priest Drive
Tempe, AZ 85282
®
™
(480) 240-1100
www.oppc.com
WHO WE ARE
OnePoint Patient Care is the nation’s premier locally-based hospice pharmacy and PBM provider. We fill prescriptions,
creating custom compounds and providing home deliveries for 30,000 patients per day. We own and operate eight (8) local
dispensing pharmacies in AZ, CO, FL, IL, MI, NV, OK and WA that provide same-day and next-day services to hospice
patients throughout the country. We’re the most adaptable and flexible pharmacy serving hospice.
Founded in 1969
Hospice, SNF, CCRC, AL, IL, Memory
Care
• We own and operate eight (8) dispensing pharmacies that provide immediate medication dispensing and delivery to hospice.
• We’re adaptable and flexible to each hospice. We offer e-Rx, EMR integration and a Patient Care App for easy Rx orders.
A SUCCESS STORY
A 250 patient hospice provider in Florida was challenged with delivering exceptional quality care, improving referrals and
growing census all while attempting to differentiate itself in a highly competitive hospice marketplace. OnePoint Patient
Care provided them with same day medication deliveries, e-prescribing technologies and mobile ordering applications that
allow nurses and physicians to focus more time and resources on delivering exceptional patient care and less time managing
administrative burdens and inefficiencies of the fragmented, dysfunctional, pharmacy procurement model. After choosing
OnePoint Patient Care as the dispensing pharmacy and PBM, the hospice census is now over 500 patients and growing.
Kevin W. Kirkland
President - Eastern Division
[email protected]
OnePoint Patient Care has developed a Patient Care Application that allows hospice staff to e-prescribe medications,
including narcotics. Nurses can admit patients, discharge, profile and check delivery status all from PC, tablet, and mobile
phones.
HOW WE CAN HELP
• Save time and money on medication procurement so your team can remain focused on providing exceptional end-of-life care.
• Improve referral rates, increase daily ADC and improve nurse retention. Nurses want to work with hospice we serve.
55
REHABILITATION/THERAPY SERVICES
THE BASICS
401 Charmany Drive, Suite 315
Madison, WI 53719
(608) 238-6678
www.swallowsolutions.com
WHO WE ARE
Swallow Solutions, a 2015 LINK Innovation Award Winner, improves the health and quality of life of patients with
swallowing disorders through application of evidenced-based technology. The SwallowSTRONG medical device delivers
standardized lingual strengthening protocols, clinically proven to improve swallowing. A study published in the January
2016 JAGS issue demonstrated 61% reduction in hospital admissions with 56 patients and saved $1.2M.
Founded in 2012
Home Health - Skilled, SNF, CCRC
• Objective therapy outcomes that are documented to show patient progress. Evidence-based device based on 20 years research.
• Repeatable therapy: the mouthpiece and device provide a consistent strengthening tool, including immediate biofeedback.
A SUCCESS STORY
In 2015, a multi-site study was conducted to determine the viability of the SwallowSTRONG device. The study included
14 SNFs in 4 states with a total of 60 residents participating. Data was presented at the Dysphagia Research Society in
February 2016. Outcomes included: 49% of the patients had upgraded their diet. In addition, 43% of the 23 who were
on thickened liquids eliminated their use. Clinician and patient feedback was overwhelmingly positive for ease of use,
biofeedback and documentation. Oropharyngeal strengthening facilitated by the SwallowSTRONG device is a viable and
effective treatment option in the post-acute environment. Improved lingual strength translated into safer swallowing.
&
Ray Heller
Executive Vice President
[email protected]
We have launched a cloud-based tool called the SwallowSTRONG Management System (SSMS). The SSMS allows
the clinician to monitor and report patient progress. Administration can view reports and use the objective data for
reimbursement documentation.
HOW WE CAN HELP
• Improves patient’s diet intake which leads to stronger healthier patients while reducing the need for thickened fluids.
• SwallowSTRONG therapy reduces the hospital admissions by 61% and can be used as a referral tool for post acute.
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SEARCH/STAFFING
THE BASICS
10700 Doc Brittle Street
Trinity, FL 34655
(727) 372-5752
www.exactrecruiting.com
WHO WE ARE
Exact Recruiting is an Executive Search / Recruiting firm that is recognized as the leader in Talent Acquisition for the
Home Care and Hospice industry nationwide. Founded in 2005, we have years of experience in the industry and have
an excellent understanding of it. We are experienced and have the ability to recruit top professionals, for any position,
anywhere in the country. If you’re looking for talent in this industry, look no further!
• We’re specialists! We solely focus on the Home Care and Hospice industry, which means we’re very well connected.
• Our veteran team has well over 120 years of combined experience recruiting for the Home Care and Hospice industry.
A Home Care and Hospice provider with 12+ locations across the US, needed multiple branch-level positions filled
ASAP due to rapid growth, along with two Senior Leadership positions. Our Executive Search team tackled the leadership
positions and our general Recruiting team went to work on several dozen openings scattered across the US. The client
onboarded top-level talent at a faster rate than their own efforts would have produced, using compensation packages
designed for each role using deep industry data. Through our massive network, we sourced passive candidates who would
otherwise not have been available to the client. Over the course of the year, the positions were filled and the client saved
time and money.
We have re-invested in new technology that gives us access to over 175M profiles of both passive and active candidates.
Our clients demand for staff is ever increasing and this gives us the capability to fill many more open positions.
HOW WE CAN HELP
• Short or long term strategic planning related to Talent Acquisition and Succession Planing specific to this industry!
• Our services are customized exactly to your needs to ensure you get the highest quality service, at the right value.
A SUCCESS STORY
57
Founded in 2005
&
Eric Scharber
President
[email protected]
SEARCH/STAFFING
THE BASICS
Chattanooga, TN 37421
(423) 954-3378
www.vikus.com
WHO WE ARE
Currently, over 1,500 senior living locations utilize Vikus to find the right staff members. Our core belief is simple: care
begins with who you hire. More than just an applicant tracking and paperless on-boarding system, our platform includes
two industry-specific assessments that help determine who to interview, what to ask and, ultimately, who to hire.
• Vikus provides the only new hire management software designed specifically for senior living organizations.
• Vikus addresses the key business issues of turnover and retention - we do not automate a broken process.
Founded in 1999
Memory Care
A SUCCESS STORY
Morning Pointe Senior Living has 28 locations and over 1,500 employees. The business issue they faced was high employee
turnover. Prior to implementing Vikus, company-wide turnover was 37%. Over a two-year period using Vikus, Morning
Pointe was able to lower employee turnover by 19 percent. This was accomplished using the Vikus system’s job specific
assessments, interview guides and checklists to measure judgment and job fit for each candidate. “Vikus always goes above
and beyond when helping my team. The process is seamless and simple” said Melissa Locke, SPHR,Vice President of
Human Resources.
&
Spencer Thomas
[email protected]
The most critical step in the selection process is the interview.Vikus has enhanced interview guides specific to each
applicant. This improves selection and reduces new hire turnover.
Shane Kramer
Vice President
[email protected]
Martha Abercrombie
Vice President Strategy
[email protected]
HOW WE CAN HELP
• Vikus helps reduce turnover and improve retention which leads to better quality and resident satisfaction.
• Vikus provides a consistent, repeatable and compliance driven employee selection and hiring process.
58
Billy Mullins
CEO
[email protected]
SOFTWARE - AGENCY MANAGEMENT
THE BASICS
4340 Stevens Creek Boulevard, Suite 162
San Jose, CA 95129
(408) 615-8880
www.kantime.com
WHO WE ARE
KanTime is an enterprise class home care software that supports all business lines including Skilled Nursing, Private Duty,
Pediatrics, and Hospice in a single platform for agencies with multiple branches across multiple states. We automate all your
business processes from Intake through Billing and ensure your agency complies with all State & Federal regulations. From
nurses to CXOs, KanTime enables each user with powerful in depth dashboards.
• “Do It Right the First Time” ensures your staff captures and submits the right information from Intake through Billing.
• “Manage by Exception” empowers each user with a customized role-based dashboard with real-time actionable alerts.
Founded in 1999
A SUCCESS STORY
In 2015, a Connecticut-based provider with over 3,000 patients across multiple branches reached out to KanTime as they
had been suffering from countless compliance audits. To resolve the issue, KanTime reviewed their plan of correction and
implemented customized electronic forms, enforced new workflows, applied orders tracking processes, and followed state
specific billing and authorization rules to meet regulatory and operational needs. Overall, the efforts resulted in a deficientfree survey, improved clean claims submission, improved cash flow, and drastic labor savings. These process improvements
allowed the agency to restructure their organization which ultimately led to a 30% increase in profitability.
&
Sundar Kannan
CEO
[email protected]
KanTime Data Sciences is a BI tool that will provide Business, Operational, and Financial analytics to ensure you make
well informed decisions. In depth drill down capabilities will allow you to monitor and compare the performances of any
branches.
Kristen Duell
VP of Marketing and Business Development
[email protected]
Jeanette Ibarra
Vice President of Operations
[email protected]
HOW WE CAN HELP
• Robust Revenue Cycle Management with month end close, Denial and Appeals management, and drill down A/R reports.
• Intuitive point of care that supports all major devices including iOS, Android, and Windows both online and offline.
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SOFTWARE - ENTERPRISE/CLINICAL
THE BASICS
300 Park Avenue, 2nd Floor
San Jose, CA 95110
(800) 219-0664
www.devero.com
WHO WE ARE
DeVero provides a cloud-based healthcare platform for home health, hospice, private duty, and other service lines. Large
organizations choose DeVero because it truly adapts to their needs and is easy-to-use. The intuitive, forms-based interface is
accessible on any device and includes online versions of industry-standard and custom forms. This accelerates training and
provides flexibility to quickly adapt to an ever-changing market.
• Scalability: Proven at every level - Performance, Equipment, Usage, Documentation,Training, Deployment and Integrations.
• Adaptable: DeVero is the only application that truly adapts to your organization - Your forms,Your workflow,Your way.
Founded in 2007
A SUCCESS STORY
Kindred needed a Cloud-based EHR that could support their massive organization in a single environment. DeVero’s
simple, forms-based health care platform made it possible for them to roll-out to 179 hospice branches in just 10 weeks.
This is beyond the 323 home health locations already on the DeVero platform. Custom forms, adaptive workflow, and
custom integration were among the reasons DeVero was selected as the partner. “In my 30 years in the information systems
industry, I have never seen an implementation proceed like this. We carefully measured clinician productivity (& revenue),
before, during and after each branch’s go-live day and it never dipped.” Gentiva SVP, CCO Charlotte Weaver, RN, MSPH,
PhD.
DeVero continues to push the limits with state-of-the-art implementation of cloud technologies, providing our customers a
future-proof multi-service line healthcare platform focused on adaptability, security, scale, performance and reliability.
Eric Gordon
VP Sales and Marketing
[email protected]
Kat Zinsman
VP Strategic Solutions
[email protected]
Robert Love
Marketing and Sales
[email protected]
HOW WE CAN HELP
• Rapid Implementation – Eliminate the fears of implementation expenses, lost revenue & productivity with DeVero.
• Future-Proof – Today’s market conditions demand an EHR that is nimble. Thrive with DeVero’s adaptable platform.
60
THE BASICS
6688 N. Central Expressway, Suite 800
Dallas, TX 75206
(214) 239-6700
www.hchb.com
WHO WE ARE
Homecare Homebase offers powerful, cloud-based home health & hospice software solutions. From scheduling, routing and
patient notes to intake, approvals, billing and payment. By removing obstacles, improving accuracy and delivering fast, easy
access to real-time data, we’re doing more than saving you time, effort and money. We’re giving you the chance to better
impact all of the lives you touch.
Founded in 2001
Home Health - Skilled, Home Care Paraprofessional/Non-Medical, Hospice
• Industry Experts: As former nurses and clinicians ourselves, we know and understand the unique challenges agencies face.
• Reach: 7 of the top 10 home health and hospice agencies use HCHB accounting for more than 25% annual Medicare revenue.
A SUCCESS STORY
Porchlight VNA is a free-standing non-profit providing skilled nursing, therapies, 24-hour care, social work, maternal and
child health. Porchlight is the only Western Massachusetts agency rated five stars by the CMS as of September, 2015. Prior
to making changes, the agency used an EMR with many ‘work-arounds.’ They needed a tool to include the many quality
and compliance requirements and support quality improvement. Using HCHB as the agency-wide EMR tool, they’re
now able to have a comprehensive and functional EMR providing a major contribution in quality initiatives. In addition,
HCHB aids Porchlight’s ability to review data at the individual and organization levels making employees engaged and
accountable.
Recently HCHB released a set of dashboards allowing customers to evaluate the impact of the new CMS Value-Based
Purchasing (VBP) model. This allows customers to benchmark the VBP measures against competitors in their state.
HOW WE CAN HELP
• Input, upload and sync data in under two minutes! Improve patient satisfaction, treatment/outcomes and cash flow.
• Intuitive and easy to learn. We will work with you and your staff to measure progress by online & in-person training.
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Scott Paddock
President
[email protected]
Tom Maxwell
Chief Strategy Officer
[email protected]
THE BASICS
2600 Via Fortuna Drive, Suite 150
Austin, TX 78746
(512) 879-3135
www.kinnser.com
WHO WE ARE
Kinnser makes breakthrough, mobile software solutions that help home health, therapy, private duty, and hospice agencies
improve care and financial performance. Kinnser pioneered cloud-based software for post-acute care in 2003 and remains
its innovative leader today with more than 4,500 agency customers. Kinnser’s easy to use solutions optimize clinical &
financial performance, delivering 49% faster care documentation & 52% faster billing.
• Kinnser solutions support clinical & financial excellence. We believe great care & business outcomes go hand in hand.
• 20% of Kinnser’s annual revenue goes to R&D. Only Kinnser introduces new features and innovations each & every month.
Founded in 2003
A SUCCESS STORY
Salim Bhinderwala, owner of Michigan’s T.O.N.E. Home Health, chose Kinnser in 2012 because he wanted an EMR that
would improve on-time submission of clinical notes. “Since starting with Kinnser, we’re saving valuable time with claims
being paid at least 30% faster,” says Salim. “Before Kinnser, 68% of our OASIS were late, and now, we’re at only 7%.” The
agency is also growing faster. Before Kinnser, the agency’s census was just under 100 patients. In four years with Kinnser,
patient census has more than doubled to 250. “Kinnser allowed us to take advantage of technology, so we were able to
provide better patient care,” says Salim. In 2015, T.O.N.E. was one of only 11 Michigan agencies to receive a 5-star rating.
Matt Curtin
Chief Revenue Officer
[email protected]
In the past 12-months, we introduced Kinnser Link, a mobile app for home health & hospice that works even without web
access, and Kinnser Business Insights, which brings affordable data analytics to home health for better, data-driven decisions.
Ben Chapman
VP of Sales
[email protected]
Carl Lay
National Account Director
[email protected]
HOW WE CAN HELP
• Agencies using Kinnser typically see 27% more patients and reduce expenses 33%, boosting efficiency across the business.
• With 13-years of innovation and a customer retention rate of 99%, Kinnser is the technology partner you can depend on.
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Darin Alpert
National Account Director
[email protected]
Wes Little
Business Line Manager for Applied Analytics
[email protected]
THE BASICS
10900 Hampshire Avenue South, Suite 100
Bloomington, MN 55438
®
(952) 995-9800
www.matrixcare.com
WHO WE ARE
MatrixCare solutions have powered the long-term care continuum for over 30 years. With the recent acquisition of AOD
Software, MatrixCare is now the largest LTPAC technology provider in the U.S. and the first to offer a true full spectrum
solution. MatrixCare’s solutions help skilled nursing and senior living providers, continuing care retirement communities,
and home care organizations prosper as we migrate to a fee-for-value healthcare system.
• MatrixCare offers one robust solution for Private Duty, Medicare, and Medicaid Companies that grows with your company.
• Our Homecare team has extensive experience and industry knowledge. We develop solutions that meet client needs.
Founded in 1982
Duty/Non-Medical Care, SNF, CCRC, AL,
IL, Memory Care
A SUCCESS STORY
Douglas Gardens Home Care, a not-for-profit nurse registry, services 304 patients with 8,000 hours of provided services. In
2014, their software vendor said that they would no longer be able to support them. Douglas Gardens immediately began
researching vendors and decided that MatrixCare was the perfect fit for their organization. Prior to using MatrixCare the
Douglas Gardens back office team faced many challenges with payroll, reporting, scheduling and verifications; causing the
team to work overtime to ensure accuracy. MatrixCare has eased back office work by increasing accuracy and efficiency;
but most importantly, reducing payroll processing times by 8 hours a week resulting in a $6400 savings per month.
Ed Scott
Senior Vice President, Enterprise Solutions
[email protected]
Our Caregiver Mobile App offers custom care plans, complete tasks with notes, GPS visit verification, and client/caregiver
signature capture all from your smartphone or tablet. Back office users can generate Daily Visit Sheet summaries for billing.
HOW WE CAN HELP
• We are a strong partner for our clients; we listen to them and incorporate their feedback into product releases.
• MatrixCare offers a solution that is scalable to meet the needs of your homecare company.
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Joe Kraus
Senior Vice President, Home Care Solutions
[email protected]
THE BASICS
1827 Walden Office Square, Suite 104
Schaumburg, IL 60173
(866) 802-7704
www.procura.com
WHO WE ARE
Procura has been a partner to the home health industry for more than 25 years, equipping growing agencies with
innovative software solutions they need to deliver the best care, efficiency and financial growth in an ever-changing
industry. With solutions that cover every line of business, and every payer model, Procura is the single-source partner for
home care businesses of every size and specialty.
• Our products serve every line of business, every payer model, providing a growth path for every home care business.
• We focus on the care and compliance, managing the complex tasks and enabling you to focus on the business of caring.
Founded in 1989
Memory Care
A SUCCESS STORY
A very large national provider organization was seeking to consolidate the number of software products it was using to help
manage a key services group of the company. Procura’s ContinuLink product was chosen after a long and exhaustive search
because it was the only product in the marketplace that could manage the entire list of requirements in a single product.
This allowed the provider organization to consolidate numerous products and experiences required of their administrative
staff and in-field providers into a single, easy-to-use user experience. It also provided much more detailed and powerful
management tools and reporting to the business management team, something not possible previously.
&
Christopher Junker
CEO
[email protected]
Innovation is our daily focus at Procura. We seek to deliver product enhancements that “see around corners” and deliver
needed function before they are needed. In 2016/2017, we will continue to evolve our user experiences to streamline
usage.
HOW WE CAN HELP
• Procura’s team is expert at analyzing your business needs now and for the future, matching you to the ideal solution.
• Our products grow with you - whether small or large, we have a solution to match your home care business.
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Ray DeArmitt
Vice President, Key Accounts
[email protected]
SOFTWARE - SPECIALTY
THE BASICS
Butler Square, 100 North 6th Street, Suite 900
(877) 340-5610
www.abilitynetwork.com
WHO WE ARE
What do the majority of the Home Care Elite top 100 agencies and the majority of the largest 100 SNF management
companies have in common? They are current customers of ABILITY Network. For over a decade, thousands of post-acute
providers have relied upon ABILITY’s ground-breaking, SaaS-based technology to simplify healthcare’s administrative
complexities and improve their bottom lines. Set up a meeting with us at Post Acute Link to learn more.
Founded in 2000
CCRC
• With our recent acquisition of OCS HomeCare, ABILITY is now your resource for OASIS analytics and HomeCare Elite.
• ABILITY is a one-stop, easy-to-use resource for your Medicare, Medicaid, and commercial revenue cycle management needs.
A SUCCESS STORY
Indiana-based A Plus Home Health knew their manual eligibility monitoring was ineffective and costly. Sometimes 2-3
months would pass before they learned about a patient’s eligibility change, resulting in losses of up to $7,000 per patient!
But with ABILITY | EASE revenue cycle management software, A Plus now automatically tracks eligibility for their
patients, receiving electronic alerts as soon as a change is detected. They also get advance alerts for receivables at risk and
benefit from a simple automated process to correct complex and multi-step claims. “ABILITY | EASE is a no-brainer. If
we can catch just one eligibility change per year it has paid for itself ” says Office Manager Craig Steffel.
Bud Meadows
EVP, CRO
[email protected]
The latest ABILITY | EASE functions now give post-acute administrators greater insights and control over A/R and other
KPIs. Easy to use, advanced analytics reports give CFOs on-demand, real-time visibility to actual payments and forecasted
revenue.
John Porricolo
SVP
[email protected]
Garry Keute
VP
[email protected]
HOW WE CAN HELP
• On-demand access to revenue analytics: Get daily, comprehensive visibility and support for your organizational growth.
• Increased claims accuracy, speedier payments: Get rid of manual work by staff and avoid costly delays or denials.
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THE BASICS
7751 Belfort Parkway, Suite 120
Jacksonville, FL 32256
(800) 378-0596
www.forcura.com
WHO WE ARE
Our mission is simple: to make your business more connected and efficient. Our technology transforms the way healthcare
organizations manage information. The result is better patient care, improved cash flow and reduced costs. We do this with
paperless document workflow and secure mobile communication- all while interfacing seamlessly with existing systems. We
innovate relentlessly to make your organization the healthcare hero you strive to be.
Founded in 2012
• 100% dedicated to healthcare. While others serve various industries we design and engineer with healthcare as our focus.
• Unparalleled customer service.We are a technology company with heart.We ensure our customers are happy and successful.
A SUCCESS STORY
A large post-acute provider was struggling with manual paper processes including managing intake, tracking orders and
accessing documents for compliance and clinical analysis. Back-office costs were steadily rising and the team was sending
patient care information using unsecure SMS on their mobile devices. Implementing Forcura Workflow led to reduced cost
per episode, enabled the agency to increase profit margins, streamline processes, and focus more on patient care. To further
improve efficiency and compliance they implemented Forcura’s mobile app, Messenger, to securely text one-to-one or as a
group. They now send, track and receive clinical images and documentation all in one HIPAA compliant platform.
Craig Mandeville
Founder & CEO
[email protected]
The ScanCapture feature within our mobile app now gives users the ability to securely snap photos and upload clinical
images and documents from any device. Field staff can get their images and documents to the right person in a fraction of
the time.
HOW WE CAN HELP
• Forcura Messenger: Securely text your team from any location and any device with our HIPAA-compliant mobile platform.
• Forcura Workflow: Securely manage documents electronically with custom workflows in one centralized, integrated platform
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Matt Challberg
[email protected]
TECHNOLOGY - CONSULTING
THE BASICS
18645 West Creek Drive
Tinley Park, IL 60477
(708) 468-2000
www.provinet.com
WHO WE ARE
ProviNET Solutions is a full service IT consulting company. Born out of a Senior Living provider, we are familiar with the
strict demands of the marketplace. Our team of 90+ qualified professionals serves 500+ Senior Living communities with
best-in-class solutions. Flexibility is paramount to our success, with solutions ranging from hosting, implementation, and
technical consulting, project management and 24/7 EHR and critical systems support.
• No pressure to outsource all of your IT services. Our outsourcing/insourcing solutions are tailored to your needs.
• We have aligned hardware/software providers and distribution channels to deliver integrated and trusted IT solutions.
Founded in 1991
A SUCCESS STORY
United Methodist Homes of New Jersey engaged ProviNET for a comprehensive technology audit. UMHNJ realized the
value of having a strategic technology plan to methodically improve IT and build a foundation where future technologies
could be supported. Outcomes of the audit included an overhaul of the existing network and software applications.
ProviNET and UMHNJ collaborated on a strategic plan to address the technical issues and also implemented an EMR
at five communities. Today, UMHNJ has a robust IT infrastructure with a modern EMR. Larry Carlson, CEO of United
Methodist Homes, notes: “ProviNET’s technical expertise has provided our organization with a state-of-the-art technology
platform.”
Round-the-clock care requires round-the-clock support. As EMR adoption advances, ProviNET responded by offering
24/7 EMR support. The majority of clients utilize this offering as part of their bundled services or to augment their
existing staff.
Carl Goodfriend
Chief Information Officer
[email protected]
Joe Velderman
Director of Consulting Services
[email protected]
Mark Nunnikhoven
Director of Client Care
[email protected]
HOW WE CAN HELP
• Through ProviNET’s consulting, we are able to provide industry best practice recommendations for technology solutions.
• Through ProviNET’s services, we are able to provide enterprise level IT support for all things technology related.
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TECHNOLOGY - EMR/EHR
THE BASICS
15280 Addison Road, Suite 260
Addison, TX 75001
(855) 842-4066
www.curantissolutions.com
WHO WE ARE
Curantis Solutions delivers value to hospice companies and their patients through an innovative and integrated end-to-end
software-as-a-service solution with true mobile capability. Created specifically for hospice with deep industry expertise to
meet everyday challenges, our complete suite of management solutions enables our customers to focus more on patients,
maximizing clinical, operating and financial efficiencies, and less on paperwork.
Founded in 2014
Hospice
• We are completely built around delivering value & innovation to hospice and palliative caregivers and administrators.
• Our solution is built to accommodate the unique workflows, compliance and billing requirements for hospice.
A SUCCESS STORY
We are rolling our solution out with Crossroads Hospice, one of the largest hospice and palliative care companies in the
US. They are implementing our solution across their 11 markets in 2016 and have already achieved significant adoption of
functionality in Billing, Referral Management, and Clinical workflow. Users are being trained in hours instead of days and
are very satisfied with the user experience.
John D. Carreker, III
[email protected]
Our GA solution will be the first of its kind to be truly plan-of-care centric with seamless integration between assessments,
plan-of-care, through to IDG. Clinical documentation required is minimal key strokes, and solution is very user friendly.
Denise Stamos, RN, MSN, MBA
Chief Marketing Officer
[email protected]
Tim Ingram
Chief Sales Officer
[email protected]
HOW WE CAN HELP
• Our solution is completely S-a-a-S and mobile ready and can be implemented cost-effectively with automated imports.
• Our licensing model is simple and easy to understand and links to how you manage your business on a day-to-day basis.
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THE BASICS
400 Lakemont Park Boulevard
Altoona, PA 16602
(800) 444-1651
www.deltahealthtech.com
WHO WE ARE
Delta Health Technologies provides patient-centered software applications that seamlessly integrate real-time patient
information across the agency from a single electronic record for each patient. This optimizes coordinated patient-centered
care, ensures continuous regulatory compliance, and maximizes the efficiency of the entire agency leading to improvement
in outcomes, satisfaction, referrals, and revenue.
• Documentation is faster and more accurate with our clinician preferred solution improving in-home completion by 85%.
• Interoperable cloud-based solution seamlessly manages patient information across service lines, departments and payers.
Founded in 1968
Duty/Non-Medical Care, Hospice, CCRC
A SUCCESS STORY
A home health and hospice provider in New York, who has almost 300 caregivers, need a care management solution that
would streamline billing and reporting as well as facilitate scheduling and patient coordination. Using our single integrated
solution helped them manage every aspect of patient care - in the field and office - and allows for care coordination
among providers and specialists. “The Delta solution is at the very foundation of our organization,” says the Vice President/
Director of this provider. “It’s what we use to coordinate, document, and bill for the care we deliver. It’s so much a part of
our operations that, without it, we would not have an operation.”
&
Keith Crownover
President & CEO
[email protected]
MobiliD apps include care, communication, and productivity tools that make the job of caring for patients easier. The apps
work alongside all of Delta’s software solutions to simplify daily tasks.
Bryan Binduga
[email protected]
Bill Bassett
Vice President
[email protected]
HOW WE CAN HELP
• Data carry forward and auto save are examples how our software delivers consistent and accurate clinical documentation.
• Exception workflows combined with role-based controls tailor the software to support your successful processes.
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Gary Sliver
Vice President, Operations
[email protected]
THE BASICS
5100 North Towne Centre Drive
Ozark, MO 65721
(877) 875-1200
www.healthmedx.com
WHO WE ARE
HealthMEDX® is a developer of comprehensive EMR solutions for long-term, post-acute, home care and hospice
providers. Our HealthMEDX Vision® platform is a complete private-duty solution for home care agencies, delivering rolebased functionality and enterprise reporting capabilities.Vision creates cross-setting connections that allow agencies of any
size to effectively manage clinical and financial operations in our rapidly evolving market.
• Our enterprise architecture creates a single patient record across settings to optimize delivery and reimbursement.
• Our home care solution includes multi-disciplinary connectivity for field clinicans, front office and financial staff.
As an early adopter of EMR technology in 2000, Michigan-based CCRC Porter Hills had experience and direction when
it came time to add a home care solution. The comprehensive HealthMEDX Vision® platform provided the scalability
required to support a growing home care business line, while seamlessly integrating multi-disciplinary data from varied
care settings.Vision’s cross-continuum connections helped the 800-community-bed Michigan-based organization migrate
to 100% paperless billing, while decreasing RAP submission times by 61% and drop claims time by 30%. Executives cite
flexible system configuration and high interoperability, as well as preconfigured home care content included in the system
workflows.
As the LTPAC sector consolidates, our enterprise architecture favors design and deployment of leading-edge products that
connect your care settings. Our teams are currently developing fully-integrated mobile, telehealth and analytic solutions.
HOW WE CAN HELP
• HealthMEDX Vision’s enterprise architecture connects care teams across your disciplines, departments and facilities.
• HealthMEDX mobile solutions deliver robust go-anywhere functionality for field clinicians, physicians and executives.
CCRC, AL, Memory Care
A SUCCESS STORY
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Founded in 1999
Mary Senesac
[email protected]
Charlie Daniels
COO
[email protected]
TECHNOLOGY EMR/EHR
THE BASICS
4229 SW High Meadows Avenue
Palm City, FL 34990
(772) 403-1200
www.optimahcs.com
WHO WE ARE
Optima Healthcare Solutions is the leading provider of therapy software for skilled nursing facilities, assisted living facilities
and contract therapy providers who serve them. We serve more than 9,000 sites with 50,000+ users caring for over 1.8
million patients annually. Optima is expanding to serve the needs of Homecare and Outpatient clinics in order to help
vastly improve the overall post-acute care patient experience.
• One solution across the post-acute care continuum providing a familiar system for your staff regardless of care setting.
• Our easy to learn and use, web-based solution can operate from any device, from anywhere, even in a disconnected state.
Founded in 1992
CCRC, AL
A SUCCESS STORY
Coming soon
Josh Pickus
[email protected]
We are expanding the capabilities of our core agency management, EMR solution by providing a powerful, customizable
business intelligence dashboard, as well an electronic document management tool to help streamline the physician signature
process.
Aaron Brandwein
[email protected]
Doug LeBolt
Senior Solutions Specialist
[email protected]
HOW WE CAN HELP
• We help streamline your back office, clinical documentation at the point-of-care, and revenue cycle management processes.
• We can exchange data with other systems in various areas such as Admissions, HR, Payroll and Financial systems.
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THE BASICS
5570 Explorer Drive
Mississauga, ON L4W 0C4
(905) 858-8885
www.pointclickcare.com
WHO WE ARE
PointClickCare’s cloud-based software platform is advancing senior care by connecting long-term and post acute care
(LTPAC) providers across the senior care continuum with regulatory compliant solutions for improved resident outcomes,
enhanced financial performance and staff optimization.
Founded in 2000
Home Health - Skilled, SNF, CCRC, AL,
IL, Memory Care
• We take away the complexity of daily business operations to improve both user experience and the bottom line.
• Customer retention rate is 99%. We have been ranked #1 Software Vendor for LTPAC by KLAS for 3 years in a row.
A SUCCESS STORY
A Minnesota-based Home Health customer of ours approached us because they were looking to implement a fully
integrated technology solution. Previously, they had been using several different solutions, proving to be quite time
consuming and cost intensive. They wanted a single solution in place that would enable them to streamline workflow
processes and do everything within one platform. We are currently working with them to help improve productivity, with a
goal of eliminating errors and increasing mobility. Real-time access to data is providing this customer with the information
they need for better decision-making.
&
Tom Latta
Director, Sales - West Coast
[email protected]
PointClickCare continues to expand its core platform to include a web and mobile Home Health solution in order to offer
our customers a fully integrated cross-continuum platform that meets the unique needs of Home Health providers.
HOW WE CAN HELP
• Empowers a mobile workforce with a solution that helps manage the full client experience.
• Provide an integrated solution that supports seamless, secure, well-coordinated and connected processes.
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Jeff Norton
Director, Sales - East Coast
[email protected]
THE BASICS
180 Good Drive
Lancaster, PA 17603
(717) 283-0980
www.ndocsoftware.com
WHO WE ARE
Thornberry develops, markets and supports an award-winning EMR for home health and hospice providers. We seek
long-term partnerships with like-minded organizations who provide high quality, cost-effective “healthcare at home” and
embrace the need to cooperate with other providers in their community to support longitudinal care via meaningful data
exchange.
Founded in 1992
• We have been awarded the Best in KLAS for homecare for 3 years in a row.
• We have had the highest rated customer service for over 5 years.
A SUCCESS STORY
Homecare providers need a competitive edge to thrive in an era of consolidation and new payment models. A moderately
sized Medicare-certified agency (average census > 200 patients) had been using our NDoc EMR for several years, but
not making many inroads competing for referrals in their market. However, once NDoc became CCHIT Certified in
2013, their CEO began leveraging the fact in conversations with his three area hospitals. He now reports that after much
effort in 2015 (“they just weren’t ready for it until last year”), his referrals have increased 11% over last year, and “NDoc’s
certification has been a feather in our cap with all these conversations, and allowed us another area to be leading our
competition.”
Thornberry, recognizing the need for easy and secure inter-provider data exchange, is introducing embedded Direct
Messaging in 2016 to facilitate homecare and hospice providers’ standards-based communication with other providers in
their community.
HOW WE CAN HELP
• You don’t have to compromise compliance for ease of use. NDoc is proven to help retain employees and reduce cost.
• Gain a proven competitive advantage with NDoc, the CCHIT Certified EMR built on an interoperability platform.
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Tom Peth
CEO
[email protected]
Jay Tolman
VP of Sales
[email protected]
TELEHEALTH
THE BASICS
3660 S National Avenue #300
Springfield, MO 65807
(888) 812-0888
www.advanced-telehealth.com
WHO WE ARE
Advanced TeleHealth Solutions (ATHS) provides remote monitoring (RPM) solutions. A URAC accredited call center and
connectivity to a range of biometric devices fully support the client and their programs, ACO’s, IDN’s and shared-savings
programs. ATHS is flexible, HIPAA compliant, and supports the collection of patient vital sign data and triage. The result is
a 24/7 patient-centered continuum of care, improving outcomes while reducing costs.
• Our team of experts collaborate with the best names in the industry to develop a customized ehealth program.
• ATHS’ URAC Accredited Health Call center staffed by chronic care certified RN’s trained in motivational coaching.
Founded in 2002
CCRC, AL
A SUCCESS STORY
A hospital based agency asked ATHS to assist with their remote patient monitoring program (RPM). Their goal was to
fully utilize their RPM, reduce costs and reduce re-hospitalization. ATHS provided oversight and customized programs
for the agency. Monitoring services utilizing proven evidenced based protocols enabled the agency to generate the desired
clinical outcomes. Partnering with ATHS allowed the agency to reduce internal staffing issues while improving outcomes
with consistent staff. This methodology can be successfully applied to a wide variety of programs designed to positively
impact clinical outcomes and reduce health care expenses.
Karen Thomas
President
[email protected]
ATHS’ new program combines different levels of monitoring from IVR systems, web portals, and RPM devices that are
adjustable based on level of care specifically designed to meet new reimbursement models and promote self care.
HOW WE CAN HELP
• Providers gain new services to offer referral sources participating in VBP and Bundled Payment reimbursement models.
• Providers will be “quicker to market” with RPM solutions and able to market a history of proven outcomes.
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Cheryl Fitch
Vice President
[email protected]
TELEHEALTH
THE BASICS
555 8th Avenue, Suite 701
New York, NY 10018
(888) 917-9996
www.cipherhealth.com
WHO WE ARE
CipherHealth was founded in 2009 with a mission of helping healthcare organizations better utilize technology to improve
the coordination and delivery of care. Through the delivery of innovative solutions, we help providers effectively and
efficiently deliver the highest quality of care to their patients. We partner with home health agencies to lower readmissions,
increase satisfaction and HHCAHPS scores, and improve overall patient outcomes.
Founded in 2009
Home Health - Skilled, Hospice, Home
• Customized Solutions: Design a personalized engagement program that meets the specific needs of your patient population.
• Effective Engagement: Monitor patients between home visits without relying on them to learn and use a new technology.
A SUCCESS STORY
In an effort to enhance operational efficiency and improve satisfaction and outcomes for their more than two million
patients served in the state of Virginia, we worked with one of our large provider partners to deploy a customized solution
that would allow them to track and respond to their population’s needs. Driving better engagement through Cipher’s Voice
solution, patients were 3.4x less likely to be readmitted (a reduction from 20.5% to 6.3%). CipherHealth’s Voice uses prerecorded phone calls to contact patients between home visits and after their episode of care, identifying those at risk for
readmission. Those at the highest risk are transferred to appropriate agency staff for manual intervention.
J.B. Powell
Business Development, Post-Acute Care
[email protected]
We recently launched a comprehensive home health patient engagement module that can be tailored to condition and
risk-specific cohorts, allowing agencies to identify and resolve issues in between home visits, driving better care and overall
outcomes.
Shawn Lemerise
Vice President, Business Development
[email protected]
Geoff Windley
Vice President, Post-Acute Care
[email protected]
HOW WE CAN HELP
• Reduce Hospital Readmissions: Engagement solutions to help your agency add value under alternative payment models.
• Improve HHCAHPS and Five-Star Rating: Improve your agency’s Patient Communication and Education processes and metrics.
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TELEHEALTH
THE BASICS
447 Broadway, Floor 2
New York, NY 10013
(609) 865-0887
www.healthrecoverysolutions.com
WHO WE ARE
HRS supplies leading healthcare providers with the most advanced remote monitoring devices, focusing on changing
patient behavior to reduce readmissions and improve clinical outcomes. Disease-specific 4G tablets are customized with
medication reminders, educational videos and diet info while integrating with Bluetooth peripherals. Tablets allow virtual
visits and real-time risk alerts that are monitored by clinicians and patients’ family members.
Founded in 2012
• The HRS platform goes beyond traditional telehealth to focus on patient education and engagement.
• Our medication management tool addresses a primary driver of readmissions: medication non-compliance.
A SUCCESS STORY
First Health of the Carolinas, widely applauded for creating the nationally renowned Chronic Disease pathways evidencedbased standards of care, has partnered with HRS to transform their telemonitoring program. What began as a 25 unit
trial in 2014 has grown to a full-scale partnership that utilizes over 160 units and serves high-risk patients across 8 North
Carolina counties. To date, First Health’s home health 30-day readmission rate is 7.9%, which represents a 40% reduction
from their previous telemonitoring program. First Health’s home visits per 60 days went down from 8 to 4.8 on the HRS
program. First Health recently received a 4.5 Star Rating from CMS.
Jarrett Bauer
CEO
[email protected]
HRS is launching a step-down program as a complement to our full program. The step-down program is designed to help
patients continue the self-care management behaviors learned on our full program, well beyond the initial 60-day episode.
HOW WE CAN HELP
• Our collaboration with Johns Hopkins proves the HRS platform drastically reduces readmission rates.
• The HRS platform supports streamlined care coordination post-discharge to reduce the overall cost of care.
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Naomi Schwimmer
Director of National Accounts
[email protected]
TELEHEALTH
THE BASICS
3400 Intertech Drive, Suite 200
Brookfield, WI 53045
(888) 353-5440
www.honeywelllifecare.com
WHO WE ARE
Honeywell Life Care Solutions has been providing digital health technologies for health care systems, payers, employers,
home health agencies, and individuals to improve the quality and cost efficiency of care for 15 years. Our remote patient
monitoring and clinically-driven self management solutions help individuals actively contribute to their own care through
easy to use software and devices, providing greater insight for care providers.
Founded in 1999
CCRC
• History of success delivering telehealth technologies that reduce healthcare costs and avoidable readmissions.
• Clinical consulting services guide customers through telehealth program development in alignment with best practices.
A SUCCESS STORY
Franciscan VNS (FVNS) recognized a need in the home health care industry to provide thorough monitoring for their
patient population. When the problem of readmission rates and poor outcomes was identified, FVNS explored several
opportunities for improvement. Since 2010, telehealth has allowed FVNS to more closely monitor their patients and
engage them in their own healthcare. The goal was to reduce unnecessary hospitalizations and ER visits, as well as provide
more comprehensive care between field staff visits. As of 2014, the CHF readmission rate was 4.4%, vs. the national average
of 23%. The COPD rate was 5.47%, vs. the national average of 17.6%, and the CAD/CABG/AMI rate was 2.96%, vs.
18.3% national average.
Honeywell’s emerging selfcare platform empowers individuals to actively contribute to their own care. A key to improving
population health, selfcare helps them gain a better understanding of their health and how behaviors impact their wellbeing.
HOW WE CAN HELP
• Our 15 years of history have enabled organizations to improve care, reduce costs, and reduce avoidable readmissions.
• We are evolving to meet the needs of expanded populations with more personalized and connected solutions.
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&
Annette Marchionni
Senior Manager
[email protected]
TELEHEALTH
THE BASICS
(888) 243-8881
www.medtronic.com
WHO WE ARE
Medtronic Care Management Services (MCMS) is committed to providing value-based healthcare at home. Through a
combination of remote patient management platforms, proprietary software, patient engagement, and care coordination,
MCMS serves as an extension of patient care teams – providing clinicians with important insights useful in identifying
patients potentially at risk for acute events.
• We partner with home care agencies to create competitive differentiation, and help manage costs.
• We partner with you to manage entire patient populations across different acuity levels matching care with patient need.
Founded in 1999
SNF
A SUCCESS STORY
Medtronic Care Management Services has served more than 95,000 patients and recorded more than four million
telehealth patient months. As a trusted provider to hospitals, clinics, home health agencies and payers, we are committed
to accelerating the development of meaningful innovations for patients with chronic diseases and other conditions —
innovations that improve outcomes, reduce costs, and improve patient engagement and quality of life.
&
Jeff Joliet
VP, Home Care and Hospital Sales
[email protected]
MCMS launched a new hip and knee remote monitoring program designed to monitor key elements of patient status
post-procedure, following industry guidelines and physician feedback, including factors evaluated as part of CJR/bundled
payment programs.
Claire Aliprantis
Strategic Solutions Manager
[email protected]
Joe Fochler
Home Care Sales Manager
[email protected]
HOW WE CAN HELP
• Deep knowledge of and relationships with health systems to help you communicate with those incurring financial penalties.
• Cost effective means to help identify and enroll patients in programs designed to address CMS penalty challenges.
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John Broadhurst
[email protected]
Chris Tate
Territory Manager
[email protected]
WORKFORCE MANAGEMENT SOFTWARE
THE BASICS
(925) 425-5785
www.kronos.com/healthcare
WHO WE ARE
The Kronos for Healthcare software suite helps Home Care and Hospice agencies manage the entire employee lifecycle,
and includes Onboarding, HRMS, Staff Scheduling, Workload Balancing, Time & Attendance, Payroll and Productivity.
Kronos helps reduce labor costs and minimize compliance risk while supporting quality patient care. 626 of the Fortune
1000 and thousands of healthcare facilities use Kronos. Isn’t it time you discovered why?
• We have customers and a leading market share that spans the entire healthcare continuum, including your referral sources.
• Our integration tools are industry-standard technology, and built right into the product: They are never custom.
Founded in 1977
Memory Care
A SUCCESS STORY
Advanced Home Care (Greensboro, NC) is one of our clients. Their employees used to spend 30 minutes every pay period
entering their time in the workforce management system. Billing code misinterpretation and faulty memories resulted in
a 30 percent error rate. Now, with their hours based on their schedules and patient visits loaded from the billing system,
they no longer need to enter their time manually. With the Kronos solution, managers spend just three hours reconciling
employee time each period. Savings with Kronos: 1) $445,000 in annual labor savings (with the same level of business) as
bonus points paid have decreased. 2) $466,000 annually in time savings by elimination of manual tasks. Case Study available!
&
Larry Florio
Director, Post Acute & Senior Living
[email protected]
Instead of competing with your existing partners, we’re integrating with them to bring you a powerful solution that
helps comply with Federal and Local labor regulations, while reducing unnecessary payroll spend that many Agencies are
incurring.
Darlene Reinke
Home Care & Hospice Specialist
[email protected]
Kim McLean
Account Manager, Post Acute & Senior Living
[email protected]
HOW WE CAN HELP
• By improving your current Workforce Management processes, we can save your agency as much as $520 per employee annually.
• Demonstrate to your referral sources that your processes and systems meet their standards. Kronos is their WFM choice.
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Marilyn Lund
Workforce Solutions Consultant
[email protected]
Elaine Howell
National Workforce Solutions Consultant
[email protected]
WOUND AND/OR SKIN CARE
THE BASICS
Rialto, CA 92377
(866) 318-3116
www.innovacyn.com
WHO WE ARE
From animals to humans, Innovacyn is dedicated to improving wound management outcomes across the world. Familyowned and operated, everything we do is inspired by this vision. From hand-building our facilities and growing a dedicated
team, to delivering the highest-quality products, every step of our process is made with the power of change in mind.
Innovacyn offers Puracyn Plus Professional Formula, the next-generation wound management solution.
• Innovacyn is dedicated to providing the most advanced hypochlorous products on the wound care market.
• Our goal is to change wound management paradigms and create safe and effective solutions for a better tomorrow.
Founded in 2010
SNF, AL
A SUCCESS STORY
Innovacyn, the makers of Puracyn Plus, collaborate with various points of service to combine hypochlorous technology,
strong clinical outcomes and positive financial benefits. These collaborations are demonstrated in a recent poster submission
at VNAA 2016 Annual Meeting. As cited in our poster, the impact of Puracyn Plus at Salt Lake Regional Medical Center,
was shown with a reduction in wound healing time, decrease in bioburden as well as the reduction in cultures and the use
of antimicrobial wound care products. After teaming up with many hospital chains, Puracyn Plus has been incorporated
into wound protocols in both inpatient and outpatient areas.
&
John Olivo
VP of Sales, US and Canada
[email protected]
Innovacyn is always looking for ways to improve wound management protocols. Recently, we have released our
hypochlorous-based Antimicrobial Hydrogel to our family of products.
Dave Zansitis
VP of Corp. Accounts and Business Development
[email protected]
Michelle Moore
Senior Clinical Director
[email protected]
HOW WE CAN HELP
• For our providers, we offer clinical support and education including policy and procedure development.
• Utilization of Puracyn Plus can increase patient satisfaction and decrease the cost to treat patients.
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THE BASICS
222 Broadway, 19th Floor
New York, NY 10038
(800) 680-6087
www.parablehealth.com
WHO WE ARE
Parable helps post-acute care providers measure, monitor, and manage their wound patients. Wound care today involves
manual, inconsistent assessments, a shortage of wound specialists, and difficult communication. Parable’s mobile
documentation, collaboration tools, and analytics streamline assessment, augment expertise, and facilitate care coordination
and intervention for the most urgent cases — to reduce cost and improve outcomes in wound care.
Founded in 2013
Home Health - Skilled, Home Care Paraprofessional/Non-Medical, SNF
• Computer Vision. Objective and consistent documentation with Parable’s automated measurements and wound scoring.
• Analytics and Alerts. Wound care becomes quantitative and proactive with Parable’s population dashboard + smart alerts.
A SUCCESS STORY
Parable is helping a post-acute provider in New York reinvent the way they do wound care. Prior to Parable, wound
documentation involved inconsistent, manual measurements with rulers and subjective notes. Care collaboration was
disjoined across nurses and wound specialists. Care teams had no clear, comprehensive view of their wound patients (i.e.
where to allocate resources, who the most urgent patients were). With Parable, the organization now seamlessly measure
wounds via mobile “smart” photos, document with standard protocols, collaborate over patients via a centralized dashboard,
and leverage quantitative analytics + alerts to understand where to allocate additional resources (i.e. which region, team,
etc).
Parable continues to innovate in computer vision with enhanced smart photos and 3D technology for increasingly simple
and accurate wound assessment, and complementing this with machine learning to deliver valuable wound healing and
treatment insights.
HOW WE CAN HELP
• Reduce Cost. By scaling your wound expertise, Parable can help reduce excessive labor, transportation, and supply cost.
• Improve Outcomes. Parable’s monitoring + alerts enable better intervention, enabling the right care at the right time.
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&
Nathan Ie
CEO and Co-Founder
[email protected]
Peter Jackson
CTO and Co-Founder
[email protected]
THE BASICS
1245 Q Street
Lincoln, NE 68508
(800) 388-4264
www.nationalresearch.com
WHO WE ARE
My InnerView products by National Research represent the true voice of long term care and senior living stakeholders
with insightful quality measurement solutions and satisfaction surveys. My InnerView programs are the solutions for
improving quality, resident/family experiences, and employee engagement for skilled nursing homes, assisted living,
continuing care retirement, and independent living communities.
• We provide insight beyond quality measurement through our consumer perception, reputation management, & board education.
• Our clients aren’t tied to a single survey mode. We offer options to best suit their needs (ie. phone, mail, email etc).
Founded in 1981
SNF, CCRC, AL, IL, Home Health Skilled, Home Care - Paraprofessional/
Non-Medical, Hospice
A SUCCESS STORY
Our story is best told by the success of our client of 8 years,Vetter Health Services, Inc.Vetter Health consists of 30 facilities
in 5 states and has had a strong focus on improving overall quality improvement for their residents, families, and employees.
COO Patrick Fairbanks explains that “In order to accomplish improvements with quality and greater levels of care you
must focus on team members.” The My InnerView employee engagement solution has allowed Vetter Health to identify
areas of success and improvement, and has helped them consistently improve in team member top box recommendation
scores. Why do they partner with My Innerview? “Their reputation and customer service are outstanding.”
&
Stephanie Kolbo
[email protected]
Our new reputation solution allows providers to use existing experience data to publish independently verified ratings and
reviews on their websites—providing the kind of transparency today’s consumer, and potential referral partners desire.
HOW WE CAN HELP
• We can help you communicate your satisfaction scores and demonstrate your value to potential referral partners.
• We understand the impact of staff engagement on recommendation scores and help you identify necessary changes to
drive improvement.
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Emily Schweitzer
Territory Manager, Business Development
[email protected]
THE BASICS
5505 South 900 East, Suite 200
Salt Lake City, UT 84117
(801) 293-0700
www.pinnacleqi.com
WHO WE ARE
Health care is fluid; often, by the time customer feedback reaches the provider, it is too late to do anything about it. It is
ideal to receive feedback as quickly as possible, particularly if there are urgent needs. The phone-based process allows us to
deliver results immediately. Of those that we contact, only 4% refuse to participate in the survey. This high participation rate
provides a very low margin of error on the facility-level reports.
• 98% of our interviews include the patient’s name - it becomes very natural to evaluate satisfaction levels individually.
• The Comment Alert process allows immediate notification of serious problems - this mitigates potential risk.
Founded in 1996
SNF, CCRC, AL, IL, Memory Care,
A SUCCESS STORY
Last year a client from Vermont called us after she completed her QIS survey. The survey had gone very well and she was
calling to thank us for helping her prepare. Because the new QIS survey begins with patient and family member interviews
it was very important for her to know how each of her patients felt about their care. She was able to focus on those
individuals that had potential issues well before the QIS survey. Recently one of our clients mentioned to us that he would
never forget the day he got a comment alert where the respondent told our interviewer that they were planning to sue the
care provider. Our client was able to call them immediately and prevent the situation from going to litigation.
&
Brady Carlsen
VP, Business Development
[email protected]
Pinnacle is launching a new product that will help providers reduce employee turnover. This will help providers reduce
employee turnover costs by 40-70%.
HOW WE CAN HELP
• A phone interview is able to capture more feedback and provide additional insight into why a patient is dissatisfied.
• Easy to read reports allow the provider to quickly identify areas for improvement.
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Sarah Dirks
Regional Director, Business Development
[email protected]
CARE MANAGEMENT
THE BASICS
311 Arsenal Street
Watertown, MA 02472
(617) 209-7985
www.archwayhealth.com
WHO WE ARE
Archway Health – We Make Bundled Payment Simple. Archway Health’s mission is to fix healthcare through payment
reform. We do this by helping providers build & manage bundled payment programs. Archway’s solution is a comprehensive
platform that includes Archway Carelink, a patient tracking tool & Archway Analytics, a web-based claims data analytics
platform. Archway is helping dozens of providers succeed in the in BPCI & CJR programs.
Founded in 2014
SNF, CCRC, AL, IL, Home Health - Skilled
• Archway has built the most comprehensive and easy to use bundled payment platform in the market.
• Archway is easy & flexible to work with, we’re happy to share risk or license our bundled payment tools and services.
A SUCCESS STORY
Archway has been working with a Cincinnati-based network of SNFs, CCRC, and HHAs to build and manage their
Bundled Payment for Care Improvement program since 2014. In the first phase of our partnership, we helped the network
analyze their BPCI opportunities, select bundles, and recruit additional SNFs into their program. Once the BPCI program
got up and running, we developed a patient tracking tool that helps SNFs and their referring hospitals track patient
progress and health status in real time. We then combined the claims with real time data to develop care management and
finance dashboards that helped these providers earn significant savings in their BPCI program and drive new referrals to
their facilities.
Archway Carelink, our real time patient tracker, was developed to help providers manage their bundled payment program.
We’ve also found that Carelink can be very effective at growing referrals through differentiated communication and care
management.
HOW WE CAN HELP
• Archway’s tools can help post-acute providers drive new referrals from acute providers in ACO’s and BPCI.
• Archway also helps post-acute providers improve care and reduce costs within their own Model 3 BPCI programs.
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David Terry
CEO
[email protected]
Ben Gardner
Senior VP of Sales & Marketing
[email protected]
CARE MANAGEMENT
THE BASICS
2451 Cumberland Parkway , Suite 3689
Atlanta, GA 30339
(404) 477-2698
www.simplec.com
WHO WE ARE
SimpleC is a science based technology company that provides media based therapies. Key care needs we address are
behavioral, sleep, mood and ADLs to maintain enriched, healthy, and independent lives, while bringing connectivity
between family members, care recipients and caregivers. SimpleC is a dynamic and collaborative system to promote
wellness and quality of life. Our company provides service at all levels of care from home health to hospice.
• In a competitive market we offer a solution that ameliorates the cost of care giver turnover and retention.
• We offer a technology solution that sets a care provider apart from others who offer similar services.
Founded in 2006
A SUCCESS STORY
Almost on a daily basis one resident at a memory care community of Hixson, TN would become agitated and attempt to
leave while looking all over the place for his wife, and was very upset that he couldn’t find her. Sometimes to the point of
tears as he thought she had left him. A staff member redirected the resident talking with him about his wife and was able to
walk him to his apartment where she pulled up photos of his wife, their wedding and children on his SimpleC Companion.
Upon seeing her and hearing her personalized message for him through the Trusted Voice feature, he responded, ‘well there
you are’ and was immediately calmed by looking at the old family photographs and no longer trying to leave.
&
Avanlee Okragly
VP of Sales
[email protected]
To further the effectiveness of our cognitive therapies and data analytics we have become a healthcare partner with IBM
Bluemix and Watson to innovate patient care.
HOW WE CAN HELP
• We create a personalized plan of care that meets a patient’s unique needs while improving the quality of life.
• We are a platform to support an organization’s person centered care philosophy.
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Dan Pompilio
CEO & Founder
[email protected]
CARE TRANSITIONS
THE BASICS
275 Grove Street
Newton, MA 02466
TM
(800) 446-9614
www.curaspan.com
WHO WE ARE
Curaspan provides an integrated workflow platform that connects providers and improves patient hand-offs between care
settings. Our platform enables successful participation in ACOs, bundled payment initiatives and pre-defined post-acute
care networks by streamlining internal care transition workflows and collecting analytics on what happens to patients as
they move through the continuum.
• Products have been designed specifically with usability in mind to save time and increase compliance.
• Curaspan has the largest (breadth and depth) network of connected healthcare providers.
Executive Director Nathan Libassi, MPH, LNHA, of Avanté at Roanoke, a 130-bed SNF and rehabilitation facility in
VA, wanted a better way to receive and manage patient referrals. His admissions team was taking too long to respond to
referrals. With Curaspan’s application that electronically connects his facility with referring hospitals, Libassi’s staff now
receives, reviews and tracks patient referrals online, in real time.
“We are believers in technology and what the future looks like,” says Libassi. “Curaspan makes communications much
easier for us. We’re able to bring in patients faster, which is good for the patient, good for us, and very helpful to referring
hospitals.”
We continue to evolve our offering in response to customer needs and changing industry regulations. Recently offering
PACs the ability to perform discharge planning on the platform, working to integrate with PAC EMRs and adding
eligibility checking.
HOW WE CAN HELP
• Our solution allows PACs to participate and thrive in value-based initiatives like ACOs and bundled-payment initiatives.
• Curaspan frees resources by streamlining internal processes and collecting data on referral patterns, productivity, etc.
A SUCCESS STORY
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Founded in 1999
Rob Stoltz
Senior Director Continuum of Care
[email protected]
Jon Pastor
Director Continuum of Care
[email protected]
THE BASICS
15 Verbena Avenue
(855) 485-7478
www.qirt.com
WHO WE ARE
QIRT (Quality In Real Time) is an industry-leading provider of home health and hospice coding and consulting services.
Serving over 150 agencies with employees in 44 states, we are dedicated to enhancing the provision of care through four
distinct, complimentary divisions: Quality, Clinical, Financial, and Education. QIRT will guide your health care company
from inception to success with experts and tools to aid you at any stage of the process.
Founded in 2006
SNF, Home Health - Skilled
• Advantage Platform: QIRT’s one-of-a-kind reporting tool provides clear, concise reports & dashboards, not excel sheets.
• QIRT experts & tools evaluate data & compliance, provide education, code & bill with speed, accuracy, & cost efficiency.
A SUCCESS STORY
Recently, QIRT, working with a large health system, used Advantage Platform dashboards and reports to identify strengths
and weakness in agency clinicians. This resulted in significant cost reduction for the agency. How? QIRT’s revolutionary
tool identified specific OASIS errors and precise clinician weaknesses, and allowed this agency to target appropriate
education for clinicians in the field. QIRT Team Leaders corrected and educated clinicians on common errors in coding
and sequencing. Approximately 50% of the agency’s clinicians were able to come off full review. With education and
evaluation, this agency realized significant cost savings: per chart costs were reduced 50% and review times decreased.
Laura Page-Greifinger, BSN, MPA
President and CEO
[email protected]
The Advantage Platform, released May 2015, significantly improved clinician error and coding accuracy, and stood the
test of ICD-10 transition, keeping resultant delays to a minimum. Our dashboards play a vital part in agency star rating
improvement.
Thomas Cannon
[email protected]
Philip Keating, MSPT
Chief Quality Officer
[email protected]
HOW WE CAN HELP
• Platinum Solution: outsourced quality & billing together improve quality scores & accelerate reliable reimbursement.
• Quality dashboards evaluate and educate clinicians, so your agency can lower review levels and increase cost efficiency.
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Obinna Nwachukwu
Director, Revenue Cycle Management
[email protected]
THE BASICS
4155 East La Palma, Suite 250
Anaheim, CA 92807
(800) 332-0555
www.selectdata.com
WHO WE ARE
Select Data provides clinically driven results for every patient, on every issue, every day. Through our full-service auditing,
coding and billing services, we identify productivity issues and work with your staff to improve your performance and
profitability. Select Data is uniquely qualified to assist your agency in turning around operational challenges into revenue
generating opportunities.
Founded in 1990
• Our integrated software system SmartChart, combines EMR data with H&P, and lab results in one electronic record.
• SmartChart provides real-time document tracking, clinician performance analysis, detailed reporting and benchmarking.
A SUCCESS STORY
With their denial rates climbing, average reimbursement in decline, and a backlog of un-coded records growing every day,
the owners of a three location home health and hospice agency in the Greater Los Angeles area knew they needed expert
help. When the agency outsourced their coding to Select Data, we identified the key issues causing a crisis in their cash
flow. Our staff reviewed their documentation and helped them update the tools needed to capture information for accurate
billing. We worked with their staff daily, providing support and training. Agency administrators used our reports to track
their progress and address issues. Denials were down, reimbursement up, and their cash flow was stable and predictable.
Ed Buckley
CEO
[email protected]
Beginning with our webinar “How shiny are your stars?”, Select Data launched a no cost training program exclusively for
clinicians and administrators of our clients.
Susan Carmichael
Chief Compliance Officer
[email protected]
Ted Schulte
EVP of Business Development and Marketing
[email protected]
HOW WE CAN HELP
• We are experts in coding and billing. Our clients enjoy ADR rates of .0001% and the denial rates of .00002%.
• We provide data driven results. Through objective reporting, we improve your agencies performance and profitability.
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CONSULTING
THE BASICS
Valleybrooke Corporate Center
101 Lindenwood Drive, Suite 225
Malvern, PA 19355
(610) 768-8030
WHO WE ARE
www.furtekassociates.com
Furtek & Associates are specialists in providing mergers & acquisitions, performance improvement, and restructuring
strategic advisory services exclusively to healthcare providers. Our areas of expertise and services include financial and
revenue cycle improvement and due diligence; operational, clinical, and compliance assessments; restructuring and
turnaround management; and Quality of Earnings reports to lenders and private equity investors.
Founded in 2008
• Our professionals have extensive experience as senior management & worked at big four accounting and consulting firms.
• We have a multi-disciplinary team of financial, clinical, regulatory, and reimbursement subject matter experts.
SNF, CCRC, Home Health - Skilled,
Hospice, Home Infusion/Respiratory
A SUCCESS STORY
A few years ago, our client, a multi-state operator of long term care facilities, established a strategic goal of adding a home
health and hospice line of business through acquisitions. They had a strong management team but limited experience
in home health and hospice. We partnered with management and provided them access to a multi-disciplinary team of
home health & hospice financial, clinical, regulatory, and reimbursement subject matter experts. Together, we were able to
complete five home health and hospice acquisitions. Our services included providing a comprehensive evaluation of each
target, preparing Quality of Earnings reports, preparing financial projections, and assisting with post closing integration.
&
Richard Furtek
Principal
[email protected]
There are numerous changes being implemented or pending in healthcare reimbursement and clinical compliance. We are
familiar with these changes and how they impact our clients and the businesses they are acquiring.
HOW WE CAN HELP
• We can recommend M&A due diligence best practices used by industry-leading companies and private equity investors.
• We partner with management and PE investors to complete transactions, improve financial performance, and grow value.
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CONSULTING
THE BASICS
PO Box 70088
Tucson, AZ 85704
(520) 229-8882
www.jjrpartners.com
WHO WE ARE
JJR Partners Executive Search was founded in 2002 by Joe Rademacher. He saw a need for a search firm that would bring
a high level of service and professionalism to a critical business process. Our mission is to partner with our clients and
candidates to help them achieve their goals through long-term relationships built on trust, professionalism and results. We
specialize in the post-acute provider space and are industry insiders.
• Deep understanding of the dynamics, complexities, and opportunities in the PAC sector, and the “A-Players” within it.
• Every candidate we submit is pre-screened & interviewed to exact client specifications.
A provider of skilled nursing services entered the homecare market via acquisition. They needed a Homecare Executive
with clinical, operations, and EMR expertise. JJR partners was engaged to conduct the search, and successfully completed it
in 30 days. The CEO of the client company commented:
“Joe Rademacher and JJR Partners really understand the dynamic needs for talent in the post-acute healthcare space. We
worked with them on a critical, difficult to source hire. They are the first search company I’ve worked with that quickly
sent candidates that matched the skills and experience my team was seeking. I am very satisfied with my experience with
JJR Partners, and highly recommend their services.”
Easy to use video interviewing tools that open on any platform. The technology is simple, effective, and interviews can be
recorded for use by all members of the hiring team.
HOW WE CAN HELP
• JJR Partners knowledge of the PAC market, and extensive relationships with key players.
• Our services can be engaged in a variety of ways, and at a competitive fee structure.
A SUCCESS STORY
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Founded in 2002
&
Joe Rademacher
President
[email protected]
CONSULTING
THE BASICS
5925 Stevenson Avenue, Suite G
Harrisburg, PA 17112
(800) 320-5401
www.lw-consult.com
WHO WE ARE
LW Consulting will assist you with payment reform, compliance, operational, clinical and financial challenges. We partner
with you as an extension of your team, sharing our knowledge and expertise, to help you integrate clinical care, analyze
markets and bring innovative ideas to life. We serve as an IRO under Corporate Integrity Agreements.You can count on
our knowledge and accuracy to deliver trustworthy results and sustainable outcomes.
• We have a network of physicians, nurses, coders, therapists, statisticians, and other health professionals.
• We tailor solutions to client needs. Our goal is to leave you with the know how to succeed far after our services end.
We partnered with a 100+ contract rehabilitation (rehab) provider to assess their compliance culture, policies and risk.
The provider wanted a consultant who understood the rehab industry and the risk factors for rehab companies. Our IRO
experience would yield trustworthy and accurate results. Our team of therapists, statisticians and compliance professionals
conducted interviews, analyzed data, audited documentation and assessed the culture of compliance in the reporting
structure, roles and responsibilities. The provider’s concerns were eased when they learned how strong and effective
their compliance systems are and that quality documentation was supporting the medical necessity of services they were
providing.
We utilize a unique performance data matrix to analyze utilization, financial indicators, and quality. Using weighted
algorithms, we rank facilities based on risk, enabling multi-facility providers to prioritize internal compliance auditing.
HOW WE CAN HELP
• We can position you for success under payment reform and for participation in bundled payment models.
• We can give you assurance that your therapy services meet medical necessity and Medicare payment requirements.
A SUCCESS STORY
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Founded in 2005
Lisa Wilt
President & CEO
[email protected]
Rodney Farley
Vice President of Post Acute Care Services
[email protected]
CONSULTING
THE BASICS
997 Old Eagle School Road
Wayne, PA 19087
(610) 964-9680
www.mcbeeassociates.com
WHO WE ARE
McBee’s financial and clinical consultants provide custom solutions for one out of three agencies in the country. For over
40 years, hospitals, home health agencies, and hospice organizations have partnered with us to resolve their most critical
financial, operational, and clinical issues. Our client base includes the largest publicly traded and independent home health
chains, as well as hospital-based agencies and community providers.
Founded in 1973
SNF, Home Health - Skilled, Hospice
• We’re exclusively dedicated to the needs of healthcare providers, addressing their unique challenges.
• Our expertise spans the full continuum of care. We partner with over 3,800 providers in acute and post-acute care.
A SUCCESS STORY
A home care and hospice provider in New England faced a LUPA rate consistently more than 13%. The agency sought
to increase patient satisfaction, quality scores, and revenue. McBee proposed an episode management solution focused
on improving visit utilization and reducing care variance. Our clinicians established a 24-hour call center and a standard
process for follow up to monitor changes in patient conditions. Fall prevention and hospital liaison training were also focus
areas. The agency’s average LUPA rate was lowered from 13% to 9%, bringing the agency within best practice standards.
The agency has achieved a Home Health Compare Star Ratings score of four on the five-star rating system.
Mike Dordick
Senior Vice President-Principal
[email protected]
McBee has over 18 years’ experience in Bundled Payments, positioning it well to assist clients in understanding the true
challenges and opportunities that exist in these models, both with Medicare and commercial payers.
HOW WE CAN HELP
• Revenue Cycle Enhancement: Focus on strategies to generate new efficiencies, cut costs, and preserve margins.
• OASIS/Coding: Discuss the importance of an effective OASIS/coding program for your agency’s clinical & financial health.
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Tom Lillis
Vice President-Principal
[email protected]
DATA ANALYTICS
THE BASICS
150 CambridgePark Drive, Suite 301
Cambridge, MA 02140
(804) 264-7500
www.pointright.com
WHO WE ARE
PointRight brings visibility to post-acute and long-term care populations through predictive data analytics. We have the
largest database of Minimum Data Sets (MDS) in the industry and our nationally endorsed data models enable our clients
to manage risk, lower rehospitalization and achieve superior outcomes. As a data intermediary for providers and payers, we
use data to drive improvements in quality, cost and performance across the continuum.
Founded in 1995
SNF
• PointRight has the largest database (over 45 million records) of MDS data in the industry.
• As a data intermediary for payers and providers, we offer insight and intelligence to advance value-based healthcare.
A SUCCESS STORY
SALMON Health & Retirement was looking to identify any systemic problems that were negatively impacting quality
measures. Events such as falls, fractures and pressure ulcers are the most common reasons SNFs face exposure, so SALMON
leadership selected PointRight’s data analytics solution to gather real-time insight. With PointRight, SALMON was able to
assess clinical and risk concerns, including hospitalization and mortality risk scales to identify residents at highest risk for
rehospitalization and end-of-life. According to Matt Salmon, COO of SALMON Health & Retirement: “PointRight gave
us the opportunity to continue to look at our own QMs, while still being able to compare it with the national database.”
&
Tom Beebe BS, RN
National Business Development Executive
[email protected]
Our newest solution, the SNF ScoreCard, provides payers, ACOs and hospitals with critical insight into the performance of
post-acute facilities; thus, enabling them to build and foster high-performing, smart post-acute networks.
Pamela Gould, RN, BS
VP Business Development & Payer Strategies
[email protected]
Janine Savage, RN, RAC-CT, CHC
Vice President, Client Experience
[email protected]
HOW WE CAN HELP
• Competitive positioning: Knowing how to use data to showcase their strengths to payers and other referral sources.
• Quality improvement: Using predictive analytics to proactively manage patients and avoid preventable events.
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Emelia Altschul, MBA
Director of Channel Development
[email protected]
DISASTER RECOVERY
THE BASICS
7515 Jefferson Highway #5
Baton Rouge, LA 70806
(800) 914-7634
www.hytropy.com
WHO WE ARE
Active shooters, hurricanes, or a power outage can devastate your facility. Hytropy provides cutting-edge disaster
preparedness that reinvents healthcare resiliency. Going beyond traditional consulting solutions, Hytropy is a 24/7 fullservice disaster preparedness company that partners with you to design and implement custom-minted disaster plans,
training, and exercises that never become obsolete, and goes beyond compliance to true resilience!
• 24/7 Live Support - We boast the world’s only freelance Emergency Operations Center to provide you live, expert support.
• 360 Degree Programs - We design 100% compliant emergency response, business/IT continuity plans, training, and exercises.
Founded in 2009
A SUCCESS STORY
A 140-bed skilled nursing facility in South Carolina reached out to us to design a custom disaster program from scratch.
Their outdated disaster plan was in dusty binders, and not compliant with state regulations. Staff had never been trained on
the plan, and few even knew where the binders were located! Hytropy disaster planners went right to work, designing a
complete, regulatory-compliant plan, conducting an on-site training and a disaster exercise all within 60 days. When their
program was tested in October 2015 during the historic 500-year flooding in South Carolina, employees called our 24/7
Center, and conducted a complete evacuation of the facility, even though the administrator couldn’t reach the facility!
&
Patrick Hardy, LL.M., CEM, MEP, CRM
President
[email protected]
We’re taking the opportunity at Post-Acute Link to provide an exclusive look at our new disaster mobile app for senior
care companies. Utilizing advanced functionality, our app provides our powerful response tools and 24/7 support at your
fingertips
HOW WE CAN HELP
• Management Company Integration – We work closely with leadership so all facility plans integrate seamlessly.
• Monthly Updates - Programs are fully-updated MONTHLY so your program remains newly-minted, and never falls obsolete.
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William Francis, CBCP, FBCI
Chief Business Continuity Officer
[email protected]
DISTRIBUTION
THE BASICS
9954 Mayland Drive, Suite 4000
Richmond, VA 23233
(888) 822-8111
mms.mckesson.com
WHO WE ARE
The health of your business is driven by the health of your patients. That’s why McKesson Medical-Surgical brings you
more products, more distribution services, more business management tools and more clinical support than other medical
supply distributors — so you can save time, reduce costs and focus on providing patient care. Because when you get more
from your distributor, you can do more for your patients.
• WoundCare Companion - a one stop shop for Advanced Wound Care needs, including national brand & private label products.
• Customized Business Reviews - delivering the data you need to run your business better.
Founded in 1833
A SUCCESS STORY
A few years ago, our team had the opportunity to meet with a large organization in the Northeast. After two meetings
explaining our value proposition, we convinced them to take the business to RFP. During the process of the RFP and
subsequent winning we aligned several pieces of our Value Proposition with their organization. In the end we were able to
save them about 10% on their line item expense, increased their revenue generation two times and inserted several clinical
and educational applications that help maintain positive clinical, financial, operational and risk management outcomes. They
continue to be a great partner.
Maria Lugo
Field Vice President, Home Health & Hospice
[email protected]
WoundCare Companion - a comprehensive, one-stop shop for all of your advanced wound care needs including an
extensive product portfolio, educational guides and clinical information and resources.
HOW WE CAN HELP
• Providing you with personalized sales support to be a true partner for your business.
• Offering customized reporting, data benchmarking, innovative partner relationships and clinical expertise.
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Jeff Ward
Field VP Long-Term Care
[email protected]
E-LEARNING
THE BASICS
111 Corning Rd, Suite 250
Cary, NC 27518
(919) 655-1800
www.reliaslearning.com
WHO WE ARE
Relias Learning’s e-learning and on-line training offerings help to drive turnover lower, improve staff effectiveness and
bolster retention. A who’s who of leading providers across all senior care segments partner with Relias to make regulatory
compliance and staff training easy to use, track and manage, making Relias the #1 choice for learning and compliance in
the industry.
• Relias provides more staff development and e-learning training content than any other vendor in senior care.
• Relias is the only provider to exclusively Skillsoft’s Business Skills courses to improve your business and management.
Founded in 2012
A SUCCESS STORY
Training Coordinator Kim Novak with Friendship Retirement Community was new to HR and needed to find an online
education solution to keep up with the state’s assisted living mandates. Staff needed 12 hours of dementia education alone.
Relias was key for her company. It was the first electronic initiative for the company and its 700+ employees. According
to Kim, the brilliant part about it is the courses are about more than just annual mandatory training - there are life skills
courses, too. Her staff has 24-hour access to free education, including courses on balancing a checkbook or Microsoft Excel,
to smart business and smart leadership courses to help develop managers and free CE for clinical staff.
&
Don Lazzari
[email protected]
We are developing new content aligned to common business problems such as Hiring & Interviewing, Giving Performance
Feedback, and Effective Orientation. We will also unveil mobile friendly training for your field teams to keep compliance
on the go.
HOW WE CAN HELP
• Reduce turnover by automating training through innovative learning, situational simulations and micro-learning.
• Significantly reducing regulatory risk and the financial impact of liability.
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Peter Payerli
Post-Acute, Emerging Markets
[email protected]
THE BASICS
360 Madison Avenue, 5th Floor
New York, NY 10017
(212) 869-5600
www.cainbrothers.com
WHO WE ARE
Cain Brothers is a pre-eminent investment bank focused exclusively on healthcare. We deliver innovative solutions and
fresh ideas to our mergers & acquisitions, capital raising, and strategic and financial advisory clients. Recent long term care
clients include Avamere Health Services, The Evangelical Lutheran Good Samaritan Society, Spectrum Professional Services
and others.
• Our deep knowledge of the industry is matched with the knowhow needed to execute complex transactions of all sizes.
• With a focus on healthcare, we have an unobstructed view of the industry that enables us to provide unique perspectives.
Founded in 1984
A SUCCESS STORY
Cain Brothers was recently retained by Spectrum Professional Services to explore a potential sale of the company.
Spectrum is a leading provider of rehabilitative therapy management services to over 500 post-acute facilities. We ran a
broad and competitive process to identify the optimal partner for Spectrum. In December, 2015 the company was acquired
by Beecken Petty O’Keefe & Company. Sunrise Senior Living also participated as an investor and strategic business partner.
We were able to achieve an outstanding result for our client by valuing the business off pro forma EBITDA, running a
highly competitive and efficient process, and introducing Sunrise to the opportunity.
Wyatt Ritchie
Managing Director
[email protected]
In addition to investment banking services, we are working with health systems throughout the country to organize
post-acute networks to better integrate care and align financial incentives between discharging hospitals and post-acute
providers.
HOW WE CAN HELP
• Unparalleled access to capital providers and business partners in a rapidly evolving healthcare industry.
• Opportunity to deepen relationships with referral sources as healthcare delivery moves to value-based care.
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THE BASICS
3600 Minnesota Drive, Suite 200
(952) 223-8400
www.triple-tree.com
WHO WE ARE
TripleTree is a healthcare merchant bank focused on mergers and acquisitions, growth capital, strategic advisory, IPO
advisory and divestiture services. Since 1997, we have advised some of the most innovative and high-growth businesses in
healthcare – delivering results that consistently met or exceeded our client’s expectations.
• Industry Relationships, Thought Leadership, Healthcare Domain Expertise
Founded in 1997
Memory Care, Home Health - Skilled,
A SUCCESS STORY
A high-growth provider of end-of-life hospice care serving the upper Midwest engaged TripleTree as an investment
banking advisor to help evaluate and explore the Company’s strategic options. Recognizing the growing demand for
hospice services and the opportunity for continued expansion, the Company sought a strategic partner with a shared vision
of the future as well as the ability to invest in the Company’s long-term growth. TripleTree helped assess many options and
identify an experienced and successful investor in healthcare services to help drive their continued market expansion.
Justin Roth
Managing Director
[email protected]
The TripleTree Platform identifies market forces and emerging trends. We use these insights to develop blogs and research
that engage the industry about disruptive themes and high impact markets, resulting in successful outcomes for all involved.
HOW WE CAN HELP
• Strategic advisory, mergers and acquisitions, growth capital.
• IPO advisory, divestitures
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FURNITURE/TEXTILES/FURNISHINGS
THE BASICS
8 Maplewood Drive
Hazleton, PA 18202
(800) 842-7839
www.forboflooringna.com
WHO WE ARE
Forbo has a proven performance history for over 40 years. Forbo’s linoleum products have Flooring Systems produces and
markets the most technically superior performance textile and resilient floor coverings available. All products are highly
engineered for facility owner/operators. Forbo’s textile products include Entrance Systems and an alternative to traditional
tufted carpets been satisfying customer needs for over 150 years.
Founded in 1927
• We don’t offer commodity products.We bring flooring solutions to customers seeking performance in facilities they own.
• Our solutions include resilient and textile options for key areas within the Senior Care environment. 1 source = savings.
A SUCCESS STORY
“Forbo Flooring Systems is a superior company that provides a quality product. The Flotex flooring is a beautiful flooring
system. It is easily cleaned and maintained. Seamless transitions from one type of flooring to the other reduces the risk of
falls. The installers were very professional and timely. They completed their work with exceptional quality. We will definitely
be using Forbo Flooring Products for our future renovations. ” -Sandra Brown, Executive Director, Asbury Place Kingsport
&
Jamie Thorn
National Sales Manager
[email protected]
Under many of our Senior Care contracts, Forbo now offers the ability to purchase both materials and installation services
- “turnkey” option. This will allow the provider the benefit of having 1 point of contact, one PO, and a quality experience.
HOW WE CAN HELP
• Senior Care environments embrace the attributes of carpeting with one key exception - cleaning. We offer the solution.
• Our turnkey option puts the total flooring component on us.
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Terry Romin
Reginal Wellness Specialist
[email protected]
FURNITURE/TEXTILES/FURNISHINGS
THE BASICS
PO Box 3510
Cherry Hill, NJ 08034
(800) 257-7858
www.harborlinen.com
WHO WE ARE
Harbor Linen is the Healthcare and Hospitality textile division of Bed, Bath and Beyond. We are a leading manufacturer
and distributor of textile products to the Healthcare industry. Harbor Linen has earned the LINK Elite status designation
for 2015. We provide quality textile products from bed and bath linens to incontinence products, patient apparel, table linen
and everything in between including a wide range of interior products.
Founded in 1973
Hospice
• Because Harbor is a manufacturer as well as a distributor, we can control product quality and consistency.
• Harbor also specializes in Interior Design. We can assist you in design, implementation, and installation.
A SUCCESS STORY
In 2014 one of our providers approached us looking for additional ways to differentiate their Short Term Rehab from
the competition. This nursing home group is located in the Southeast and has 100+ facilities. Because of our extensive
background and history with the Hospitality market, we saw this as a perfect opportunity to introduce some of our better
Hospitality products and help them use their linen and textile products as a brand extension. We provided upgraded sheets,
towels, a custom comforter, monogrammed robes and even assembled an amenities tote with shampoo, conditioner, soap
and lotion-all with their logo. The tote is being used as a parting gift and the program has been a resounding success.
Lou Gostino
VP Sales
[email protected]
Harbor Linen has developed a number of new and exciting products that utilize cutting edge, innovative fiber technology
that increase product life, enhance comfort and reduce processing costs.
Bob Montani
Director of Corporate Accounts
[email protected]
Steven Little
Director Long Term Care
[email protected]
HOW WE CAN HELP
• Innovative products that use new technologies to improve durability & extend product life - reducing overall costs.
• Harbor can assist you in the design, implementation and installation of wall coverings, window treatments & furnishings.
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GPO
THE BASICS
307 Waverley Oaks Road, Suite 401
Waltham, MA 02452
(617) 275-8430
www.diningalliance.com
WHO WE ARE
Dining Alliance members save on food, equipment, medical supplies, pharmacy and linen service through the nation’s
largest food service partnership. We offer Healthcare Procurement Expertise,Vendor Negotiations, Bid Process
Management, Price Auditing, Produce Management and Traceability, and Spend Management and Reporting Tools.You
attend to your residents... Let Dining Alliance attend to your budget.
Founded in 1998
• We are a family owned and run company that has the time and flexibility to make a personal investment with our partners.
• Our managed produce program brings negotiated pricing and traceability that allows for tighter food safety controls.
A SUCCESS STORY
In 2014, a senior living provider with 53 facilities partnered with Dining Alliance for our food service savings program. The
provider saved over $50,000 in the first quarter alone! They realized this incredible savings without making any product or
distributor changes. Dining Alliance works with them to monitor their spend with our proprietary auditing software and
has grown our partnership to support their non-food purchases, including a 50% reduction in their electricity expenditure
through our LED lighting conversion program with no capital outlay.
“Dining Alliance helps my facilities reduce costs, allowing us to spend smarter and invest in providing higher quality care to
our residents” - Communications Director
Joseph Corrigan
Michele Schlieger
Our newest technology allows our members to order from all of their suppliers with only one login through our
procurement app. The app is available for mobile, tablet or desktop and offers real-time pricing and savings opportunities!
HOW WE CAN HELP
• Dining Alliance brings cost savings directly to our members. That means money to your bottom line!
• Our reporting tools allow tracking across all categories and audit spending on all of your contracts, not just food!
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VP, Strategic Relations
[email protected]
Director of Healthcare
[email protected]
HR SERVICES
THE BASICS
1601 Cloverfield Blvd, Suite 600
Los Angeles, CA 90404
(310) 752-0200
www.cornerstoneondemand.com
WHO WE ARE
Cornerstone OnDemand is a global leader in cloud-based learning and talent management software. The company’s
solutions help organizations realize the potential of a modern workforce. From recruitment, onboarding, training and
collaboration, to performance management, compensation, succession planning, Cornerstone is designed to enable a
lifetime of learning and development that is fundamental to the growth of employees and organizations.
• Cornerstone provides a single portal for all employee engagement - regardless of position, location or device.
Founded in 1999
A SUCCESS STORY
With increasing demand for direct care, ResCare – the nation’s largest provider of services to people with disabilities – hires
thousands of employees each year. Prior to implementing Cornerstone OnDemand, recruiting had been problematic. With
multiple platforms and vendor contacts, ResCare was in search of a unified talent management solution to simplify and
streamline its recruiting processes, and unanimously chose Cornerstone. Now, with Cornerstone’s easy-to-use and highly
configurable solution, ResCare has reduced application completion time by 32 percent, increased its flow of applicants and
automated previously time-intensive, manual systems.
&
Michael Dale
National Sales Manager, Healthcare
[email protected]
Cornerstone’s Talent Management platform helps organizations engage their employees, customers, and partners to be more
effective in what they do by bringing them closer to each other and critical resources.
HOW WE CAN HELP
• Improve compliance and care with training via our learning management system (LMS).
• Engage employees by providing real time feedback, development plans and succession tracks via competency and
performance management solutions.
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Christine Corning
Regional Sales Manager, Healthcare
[email protected]
HR SERVICES
THE BASICS
205 N. Michigan Avenue, Suite 1400
Chicago, IL 60601
(773) 592-3508
www.myCNAjobs.com
WHO WE ARE
myCNAjobs & HealthHire offer a suite of Caregiver, CNA, and home health aide recruitment tools built for the senior
care industry. Services include a marketplace attracting thousands of daily applicants, job postings, career fairs events, realtime interview booking, and recruitment analytics and consulting services to streamline recruitment. By partnering with
executive teams, we help companies transform caregiver recruitment.
• Senior care is our specialty - we’re a destination for caregivers seeking a career, scholarship, or training.
• We have the tools, team, and insight to help solve your core front-line staffing challenges.
“Our entire organization leverages myCNAjobs, including both online tools and 100+ Caregiver onDemand events/yr.
They offer unparalleled service, have increased recruiter engagement, and are dedicated to our success. We’re piloting their
latest innovation - interview booking - they book interviews in real-time, allowing our recruiters to save time and expedite
onboarding,” -Ruthi Farrago,VP Humana At Home Senior Bridge.
“Since joining forces, we’ve expanded our applicant pool and reduced time-to-hire. Their events make it more efficient to
recruit in high volumes while reaching applicants not found on other channels. They’ve made a substantial impact on our
recruitment,” -Kathryn Mejia, Talent Acquisition, Silverado.
Our latest innovation is real-time interview booking. We pre-screen and book interviews for Companions, CNAs, HHAs,
and PCAs in real-time throughout the week, allowing recruiters to spend more time interviewing, onboarding, and
improving retention.
HOW WE CAN HELP
• myCNAjobs is a partner to national companies seeking a more efficient approach to recruit front line staff.
• Grow your talent pool & gain insight on recruiter performance and/or let us send caregivers ready-to-interview.
SNF, CCRC, AL, IL, Memory Care, Home
Care - Paraprofessional/Non-Medical,
Private Duty/Non-Medical Care
A SUCCESS STORY
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Founded in 2012
Brandi Kurtyka
CEO
[email protected]
Nathan Kurtyka
CTO
[email protected]
INFECTION CONTROL
THE BASICS
4855 International Boulevard, Suite 103
Frederick, MD 21703
(240) 629-9429
www.ecolab.com
WHO WE ARE
Ecolab’s comprehensive cleaning, compliance, safety and operational solutions can help you attend to the comfort and
safety of your residents while maximizing efficiencies and minimizing costs.
Founded in 1923
• Ecolab provides personal service and support, industry-leading innovation and total impact solutions.
A SUCCESS STORY
Escondido Post Acute Care’s Nelson Graca, Director of EVA states: “We have been running the AquaNomic Solid laundry
program at Escondido Post Acute Care for almost a year now with fantastic results. The residents experience the benefit
of clean, white and soft...From my side I have always looked for ways to save energy and water and I am excited that have
proved to save 51% and 58% in water and energy respectively in this period, with a slight decrease in chemical costs. Finally,
during that time we experienced a Health Department inspection and with the help of the expertise of my Ecolab rep, we
passed with flying colors on this low temperature, energy and water savings laundry program.”
&
Jack Quinn
VP Industry Relations
[email protected]
In Post Acute facilities, fabrics and carpet with strong urine or body odors can be tough to reclaim. Bio-enzymatic Odor
Eliminator is sprayed on the source to prevent odors. Use with a spray bottle or a pump-up sprayer to eliminate odors.
HOW WE CAN HELP
• We help you meet the high expectations of residents and their families with an eye on compliance and your bottom line.
• Our comprehensive approach helps deliver a safe, caring, comfortable community for your residents, visitors and staff.
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INSURANCE
THE BASICS
725 Lowndes Hill Road
Greenville, SC 29607
(864) 770-6100
www.benefitsinacard.com
WHO WE ARE
Benefits in a Card serves the unique challenges of home health and the assisted living industries with ACA compliant
benefits. We provide benefits solutions that help build stronger relationships between companies and their employees. Our
solutions include our Minimum Essential Coverage Plan, Minimum Value Plan, and Fixed Indemnity Plans, as well as
Vision, Dental, Short-Term Disability, Term Life, Critical Illness, and Accident Coverage.
• Companies can customize their benefits offerings to best suit their unique needs within the home health industry.
• All of our plans are aggregated weekly, and we offer multiple methods of enrollment (online, phone, or paper).
Founded in 1992
A SUCCESS STORY
In 2015, Care Columbus, a home health staffing company based out of Columbus, OH, approached Benefits in a Card to
provide appropriate benefits solutions to their employees. Care Columbus was seeking a company which would be able to
customize their particular benefit offerings in a competitive and efficient manner, providing benefits to a work force with
unique scheduling and employment needs. Benefits in a Card provided their expertise and customer care in over 23 years
of experience working within the staffing industry to fulfill these needs. Benefits in a Card provided Care Columbus with
appropriate enrollment support, customized benefit offerings, and weekly aggregated plan support to serve their needs.
Carl Stecker
CEO
[email protected]
The benefits and insurance solutions offered by Benefits in a Card are ACA compliant. Benefits in a Card is continuously
working with outside carriers to ensure its clients are offered appropriate, cost-effective, and flexible benefit offerings.
HOW WE CAN HELP
• Provides ACA compliant benefits solutions for providers seeking to build stronger relationships with their employees.
• Plans are aggregated weekly, offer multiple methods of enrollment, and are customized to fit their clients’ needs.
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Sarah Oliver
National Account Executive
[email protected]
INSURANCE
THE BASICS
16100 Swingley Ridge Road, Suite 250
St. Louis, MO 63017
(636) 489-0183
www.heffins.com
WHO WE ARE
CareProviders Business Insurance is a division of Heffernan Insurance Brokers which is the 16th largest Independent
Insurance Brokers. We serve the Insurance needs of over 500 homecare, hospice, independent, assisted, CCRC and
SNF’s. We enjoy proprietary relationships with insurance carriers that specialize in and have intimate knowledge of the
CareProvider Industry. We focus on lowering our clients insurance expenditure, and entire cost of risk.
• Expertise in the Care segment for profit and non profit organizations. Cost of risk and issued related to changing laws.
• Very robust service for claims, loss control, contract and policy negotiations and exclusive insurance products.
A prospect told us that their Property and Casualty Insurance program was not a priority and they seemed to like their
current agent. The CFO understood the value of working with HIB based on our results with another ALC. This portfolio
included 7 assisted living communities totaling over 400 licensed beds. We confirmed that they were not in the most
advantages program and there were tremendous gaps in coverage. Our priority was improving coverage and working on a
program that specializes in senior living. We were able to so, in addition to saving them 50% in premium and changing the
contract and forms on their professional liability which reduced a lot of risk. Ownership wished they would have acted
sooner.
Workers compensation claims and loss control programs with industry leading technology proven to reduce costs.
Flock Benefit Management Portal is a robust benefit management program provided at a low cost to our clients.
HOW WE CAN HELP
• 45-minute conversation about all our Insurance capabilities will turn into a very sizable cost and coverage improvement.
• We will focus on your needs and your issues and improve your business bottom line. Each risk is independent and unique.
A SUCCESS STORY
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Founded in 1987
&
Michael J. Boone
[email protected]
Tiffany Maggard
Vice President
[email protected]
MARKETING
THE BASICS
6716 Alexander Bell Drive, Suite 225
Columbia, MD 21046
(800) 571-8553
www.dreamscapemarketing.com
WHO WE ARE
Dreamscape Marketing’s number one priority is you. We thrive to provide creative, unique & results-oriented marketing
campaigns for our clients via trackable, measurable, and repeatable marketing solutions. We’re at the forefront of marketing
trends backed by leading edge technology & methodology to increase lead generation, brand recognition, and business
development while delivering critical data to executive-level decision makers for growth.
• Dreamscape applies financial modeling to our marketing campaigns so that executives know the exact cost per action.
• Time is money! Dreamscape utilizes the latest digital technologies to execute your project quickly & accurately.
“An 80-bed behavioral health center in Florida wanted to generate online leads & lower cost per admission. Client’s CMO
said, “I’m cautious to engage in a SEO campaign as we had no success before.”
To meet the objectives, we built a new web platform with contemporary coding tactics stronger user experience &
deployed a strategic SEO campaign by producing 1,000 unique & geo-targeted digital assets; blogs, video & landing pages.
Paired with distribution & link building initiatives, which all contributed to their success. In 12 months, visitor traffic
increased by 400%, call volume from 30/month to over 170/month, qualified leads from 15/month to over 80/month &
decreased PPC spend, lowering cost per admission by 50%.
Dreamscape deploys the Lean Startup Methodology. This methodology encourages our teams to go from an idea to
development to getting the results of that idea faster. This allows us to solidify the ideal strategy faster & with less wasted
labor.
HOW WE CAN HELP
• Integrated analytics displayed to clients in one easy to read custom dashboard to monitor campaign success.
• Wide spectrum of design capabilities to ensure each client’s brand is presented uniquely online & captures all leads.
A SUCCESS STORY
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Founded in 2005
&
Daniel Gemp
CEO
[email protected]
William Camacho
Director of Strategic Engagement
[email protected]
MARKETING
THE BASICS
1255 Corporate Drive
Holland, OH 43528
(419) 725-6604
www.theimagegroup.net
WHO WE ARE
Our Senior Living + Care division specializes in creative marketing solutions designed to improve census, attract and
engage staff, increase satisfaction scores, and build your brand. As a single source for both print and promotional marketing
products, we’ll help you enhance results, save time, and reduce costs. Our team possesses over 30 years of experience
supporting the senior healthcare market.
Founded in 1947
Health - Skilled, Hospice
• We are focused on results! We show you how to target your print and promotional product spend for optimal effectiveness.
• We are the industry leader in protecting your brand through stringent product safety and social compliance standards.
A SUCCESS STORY
One of our new clients is a 13-facility IL/AL/Alzheimer care provider in New England, who was frustrated with the
inconsistency of their marketing message in their communities. Their print & promotional marketing purchases lacked
consistent quality and pricing, and facilities were unclear on how the products coordinated or should be used. Working
with their marketing, purchasing, and accounting departments, we built a comprehensive online store that provides
coordinated sourcing of print and promotional products for all their communities, with online customization and proofing,
and clearly organized branding messages. We are currently designing an employee recognition program for them to
implement.
We offer our customers a custom web-based app, featuring single sourcing of print and promotional marketing collateral.
You can create, approve, and order all of your marketing items in one step, saving time and money while controlling your
brand.
HOW WE CAN HELP
• Creative support and greater efficiency through integrated procurement for your print and promotional marketing products.
• We bring solutions to build your census, attract and engage workers, increase satisfaction scores, and build your brand.
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Mike Kennedy
[email protected]
MARKETING
THE BASICS
430 S. Fairview Avenue
Santa Barbara, CA 93117
(805) 699-2040
www.yardi.com
WHO WE ARE
For more than three decades,Yardi has been committed to the design, development, and support of innovative software
solutions. The Yardi Senior Living Suite is the only fully integrated software solution built to improve every phase of senior
living management by replacing disparate software programs with a single stack platform for resident care, finance, and
operations.
• We’re the only company with a senior living single stack solution with resident care, finance, and property management.
• Our senior living platform support clients as their business grows to include additional property types.
Founded in 1982
A SUCCESS STORY
Last year, one residential real estate company with a diverse portfolio of multifamily and senior communities searched for
an all-inclusive platform to replace their disparate set of software systems. They also needed comprehensive reporting and
accessibility for every department. The old CRM software required distinct databases for each property. When prospects
became residents, all information was re-entered manually. Sales/marketing, management and accounting all used different
software.Yardi’s senior living software solution works with the company’s entire portfolio. Information is easily accessible
and with the cloud solution there’s no need for a server onsite, resulting in a lean, efficient IT team.
&
Delaine Blazek
Senior Account Executive
[email protected]
RENTCafé Senior Living an online portal designed to manage payments and provide health information, strengthen social
connections, and ease communication between residents, families and staff.
HOW WE CAN HELP
• Single stack solution removes gaps in property and clinical services to improve resident happiness and business success.
• The Yardi cloud lowers total cost of ownership by eliminating the need for multiple databases and onsite servers.
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AdvaCare
SYSTEMS
Providing solutions for your specialty needs
THE BASICS
2939 N. Pulaski Road
Chicago, IL 60641
(866) 276-7677
www.advacaresystems.com
WHO WE ARE
AdvaCare Systems is the Midwest’s leading rental provider of high quality medical equipment for the Skilled Nursing,
Acute Care & Hospice industry. We specialize in Alternating Pressure & Low Air Loss support surfaces, Broda and
Wheelchair mobility, Bariatric, Wound Care, and patient transfer products. The Joint Commission accredited since 1999,
AdvaCare employs the latest technology & professional technicians supporting a 24 hour service model.
Founded in 1995
SNF, CCRC, Memory Care, Home Health
- Skilled, Hospice
• Inventory: We constantly purchase best-of-breed, high quality outcome driven products with multiple therapy options.
• Infrastructure: With 28 warehouses & 175 service vehicles, we are able to fully support customers 24 X 7 X 365.
A SUCCESS STORY
A large Skilled Nursing Care provider approached us with concerns about an increase in current patient spend & the lack
of visibility into equipment quantity & utilization at all their locations. They are looking for fast, convenient & easy access
to this type of data, along with related reporting capabilities. With our new customized ERP and customer online portal
system, this new software platform matches perfectly to the needs of this new customer. We expect quick adoption of the
new software, a much improved and streamlined web-based ordering experience, useful data analysis tools, & an executive
dashboard with graphical interpretation of important KPI’s (key performance indicators).
Regional Only
IL, WI, IN, OH, MI MO, PA, KS, IA
Larry Feldman
President and CEO
[email protected]
We are completing a new ERP software solution for our internal business needs & an enhanced online experience for our
customer utilization, budgeting & billing needs. This 14 month project is the largest technology advancement in company
history.
HOW WE CAN HELP
• High quality equipment delivered when you need it, 24 hours per day.Therapy technologies producing positive outcomes.
• Professional service technician staff trained for product setup & troubleshooting whether in a facility or private home.
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Robert Locascio
VP, Sales
[email protected]
THE BASICS
99 Seaview Boulevard
Port Washington, NY 11050
(877) 224-0946
www.drivemedical.com
WHO WE ARE
Our mission statement says it all: DRIVE EXISTS TO ENHANCE THE QUALITY OF LIFE OF THE PEOPLE WE
TOUCH. Drive Medical is one of the fastest growing global distributors of durable medical equipment. The Company
markets and distributes its products to customers located throughout North America, Europe, Central America, South
America, the Middle East and Asia.
Founded in 2000
• Product Breadth: With over 3500 products, Drive offers the widest selection of products in the industry.
• Value Added Services: Our dedicated customer service and clinical support resources are here to support your business.
A SUCCESS STORY
Since the implementation of Medicare’s competitive bidding program, we’ve had many questions from our customers
asking how we can help lower their costs to improve their profitability. While cost reductions weren’t possible, we created
a program educating our customers how to provide other value added options to products, enabling them to increase the
average sale and thus improve profitability.
&
Tony Crisitello
SVP - LTC Division
[email protected]
With the recent acquisition of DeVilbiss Healthcare, one of the oldest and most respected respiratory companies in the
industry, we’ve expanded our respiratory offering providing more value to our homecare customers.
Lance Lerch
VP - LTC Sales
[email protected]
Dan Halas
VP - LTC Corp Accounts
[email protected]
HOW WE CAN HELP
• Sales, Service, & Clinical support teams to help improve the interaction with your customers & patients.
• Innovative products providing industry leading features and benefits with the best value.
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THE BASICS
One MedlIine Place
Mundelein, IL 60060
(847) 949-5500
www.medline.com
WHO WE ARE
Medline’s mission is to help our customers achieve clinical and financial success. We do that through a personalized
approach to better understand our customers’ needs. Being a manufacturer and distributor across the continuum of care,
we deliver the most robust product portfolio and patient-care solutions. Our responsiveness and commitment to advancing
healthcare is evident in our actions every day.
Founded in 1910
SNF, AL, Home Health - Skilled, Hospice
• abaqis Quality Management - actionable data for regulatory requirements, readmissions monitoring and QAPI management.
• Daylight IQ - disease care management system allowing clinicians to identify changes in condition at the point of care.
A SUCCESS STORY
In 2014 Medline introduced Paul Liistro, the owner of Manchester Manor, to abaqis® and Daylight IQ® in order to help
our partner improve resident satisfaction and reduce hospital readmissions. Through the quality management system
abaqis®, which uses the same calculations as the QIS to highlight risk for a Stage 2 citation, the facility incurred only two
minor deficiencies. This resulted in Manchester Manor’s best survey yet. Additionally, the integration of the technologically
advanced disease management system, Daylight IQ®, enabled clinicians to identify early changes in the conditions of
residents. Ultimately, Daylight IQ® helped Manchester Manor slash readmission rates by almost 50 percent.
&
Dave Jacobs
President, Post-Acute Sales
[email protected]
Medline University Select offers 575+ premium online courses specifically designed for long-term care providers. This
user-friendly educational platform will help facilities keep staff up-to-date on all mandatory and state-specific required
courses.
Mike Calogero
[email protected]
Shawn Scott
[email protected]
HOW WE CAN HELP
• Medline helps providers win referrals with data-driven programs that reduce hospital readmissions and improve outcomes.
• Our innovative offerings drive revenue for long-term care providers by improving census and operational efficiencies.
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Chris Nave
SVP of Homecare Sales
[email protected]
Pat Twohig
SVP of Post-Acute Sales
[email protected]
THE BASICS
2130 East University Drive
Tempe, AZ 85281
(877) 633-7250
www.stateserv.com
WHO WE ARE
StateServ is a nation-wide End of Life focused Durable Medical Equipment provider dedicated to providing high quality
patient care. We provide service through a combination of our own brick and mortar sites and a network of hospice
focused DME partners. For the last 11 years, our unsurpassed customer service and commitment to quality, coupled with
our innovative technological advancements make us the best solution for your patients.
Founded in 2004
SNF, Hospice
• Innovation: First to develop bedside ordering, EMR and med supply integration, and DX driven and predictive ordering.
• Superior Value: Exclusive network of DME providers, held to the highest standards, ensuring happy referral sources.
A SUCCESS STORY
In 2015, a large Arizona based hospice approached us for assistance in improving their discharge process from key referring
hospitals. They were challenged with reducing discharge times, and asked us for help. We worked with their leadership team
to create a dynamic solution that ensured patients discharged from these hospitals had equipment within 60 minutes of the
initial order. Although it was challenging, we have delivered on our promise; resulting in an improved patient experience,
enhanced hospice reputation, and an increase in census. At StateServ, we understand the value of each referral source and
make every effort to develop solutions to meet your specific needs. We are invested in your success for the long term.
Paul DiCosmo
CEO
[email protected]
A consolidated ordering process with Medline makes ordering DME and Medical Supplies quick and easy. Our executive
dashboard pulls DME, supply and quality information in real-time. Coming next: predictive ordering, subscription services
and pharmacy.
Andrew Delaney
Sr. Vice President
[email protected]
Kristin Nelson
Regional Sales Director
[email protected]
HOW WE CAN HELP
• We help you grow your business. Enhanced patient experience via exclusive DME network ensures stakeholder satisfaction.
• We save you money. A competitive price, utilization control, and clinical pathways to ensure financial success.
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ON-HOLD MESSAGING SERVICES
THE BASICS
2301 Stonehenge Drive, Suite 203
Raleigh, NC 27615
(919) 847-5432
www.onhold32.com
WHO WE ARE
Since 1994, ON HOLD:32 has helped Home Care Agencies and Senior Care communities transform their “hold” time
into a powerful marketing and customer service tool by producing engaging, educational Message On-Hold recordings.
Each of our low cost programs includes: expert copywriting based on your specific needs; professional male & female voice
talent; fully-licensed music; dedicated account management and outstanding in-house service & support.
• We are an Audio-Marketing company, not a recording studio.We are experts at promoting your brand and image “on-hold.”
• “Personal Paragraph”: Record your own personal “Welcome” or “Thank You” message in your own voice, onto the recording.
Greg Fox, Director of Operations for HHHunt Senior Living, contacted us to develop a Message On-Hold program for
their Spring Arbor Senior Communities. Having worked with us at a previous Senior Living organization, Greg was
confident that ON HOLD:32 could deliver a consistent, branded on-hold recording for all 20+ communities in the
Southeast, and at a price that would easily fit within their budget.
“The team at ON HOLD:32 knows the Senior Care industry and understands what callers need to hear when they’re
placed on-hold. Their recordings enhance the image of each of our communities while also providing valuable information
about Spring Arbor to every caller. They made it easy and very affordable to implement.”
We recently launched a new, “hands-free” message on-hold system for large, multi-location customers. This hardware
connects to your existing network allowing us to remotely update your on-hold recordings with no involvement from your
on-site staff.
HOW WE CAN HELP
• Every day, ON HOLD:32 will promote ALL your services to every single caller, for less than the cost of a cup of coffee.
• Your hold button is more important than you think.We’ll improve “over the phone” customer experiences for every caller.
A SUCCESS STORY
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Founded in 1994
&
Mike Groom
President
[email protected]
PATIENT ENGAGEMENT/EXPERIENCE
THE BASICS
7330 S. Alton Way, Suite O
Centennial, CO 80112
(303) 806-0797
www.iN2L.com
WHO WE ARE
Since 1995 It’s Never 2 Late® provides intuitive computers that entertain & empower elders. iN2L® puts a vast content
library for wellness/activity & dementia programs into a convenient kiosk. Proven to reduce psychotropics & improve
clinical outcomes, a must have technology. Loved ones can remotely contribute & stay connected thru a portal enabling
staff to easily provide person centered engagement for therapy & rec. In over 2000 communities.
Founded in 1999
SNF, CCRC, AL, Memory Care, Hospice
• iN2L transforms the quality of your activity programming and your therapy programming through meaningful engagement.
• iN2L‘s vast content library and ability to individualize that content, stands out from any other provider in this space.
A SUCCESS STORY
Brookdale has successfully integrated iN2L into 700+ communities after an extensive competitive analysis and 2+ year
pilot program. Residents, families and staff all see tangible benefits. They rebranded it “InTouch” and we’ve customize the
experience to integrate with other Brookdale initiatives.
Juliet Klinger, Director of Dementia Services, explains: “iN2L enables us to engage those living with dementia in a way that
wasn’t possible before. We can put individualized, multi-sensory content at residents’ fingers—this helpes fulfill our mission
of fostering a person centered experience. The learning curve was minimal and placing the systems in all Clare Bridges has
spawned wonderful success stories.”
Our innovation is straightforward. We streamline the process, with family input, to allow a resident to have their “own”
technology experience which seamlessly integrates meaningful content delivered to their own cognitive ability.
HOW WE CAN HELP
• By implementing iN2L, your organization can show potential move ins that you truly deliver person centered care.
• Organizations struggle to keep activity and therapy programs fresh - Let us show you how that can happen overnight.
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&
Jack York
President
[email protected]
Tom Bang
CEO
[email protected]
THE BASICS
135 Beaver Street, Suite 307
Waltham, MA 02452
(781) 373-3228
www.earlysense.com
WHO WE ARE
The EarlySense System provides Continuous and Contact-Free monitoring of Heart Rate, Respiratory Rate and Motion
for Early Detection of Patient Deterioration, Fall Prevention and Pressure Ulcers Prevention. EarlySense’s real time delivery
of actionable data, together with resident management tools, empowers the medical staff to identify potentially critical
situations and allows the medical staff to reduce adverse events.
Founded in 2004
SNF, CCRC, Memory Care
• Contact-free solution – no on-body leads or sensors.
• Drive evidence-based clinical decision making – proven to reduce falls, pressure ulcers and 30-day readmission.
A SUCCESS STORY
In 2015, Reformed Church Home, a non profit 108 bed SNF serving Old Bridge, NJ, installed the EarlySense System.
The facility is alarm free and looked to implement a technology that will assist in preventing falls and identify deterioration
early, without disrupting the residents. Executive Director Kate Shepard says: “We rely on it to report not only movement
but some vital statistics in high risk patients, which may prevent our nurses from having to continuously wake residents to
collect this data during rounds. We also love that we can adjust the system’s settings based on the individual resident. Other
benefits include daily reports, team response times, bed exit protocols, and patient turn verification.”
Nick Fleming-Wood
VP of Sales
[email protected]
Multi Parameter Alert - The EarlySense System can be configured to alert when both HR and RR are above a certain
threshold; for example, according to the facility’s protocol for SIRS or Sepsis or according to the clinician’s decision.
HOW WE CAN HELP
• Fall Prevention and Management and Pressure Ulcer Prevention.
• Early Detection of Resident Deterioration to Decrease Readmission Back to the Hospital.
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Maayan Wenderow
Director of Marketing
[email protected]
THE BASICS
111 Lawrence Street
(800) 451-0525 x3100
WHO WE ARE
Philips delivers population health management through innovation in telehealth and telecare, helping improve outcomes
while lowering costs. Philips’ telehealth solutions help improve acute and ambulatory care, enabling providers to prepare for
value-based care. Philips’ telecare division, Philips Lifeline, offers CareSage, an integrated medical alert/EMR solution that
helps providers predict risk of transport to the ER over the next 30 days.
• Philips enables visibility into population health across the post-acute care continuum: Home Care, IL, AL, SNF.
Founded in 1891
A SUCCESS STORY
CareSage enables hospitals and health systems to manage their patient populations by proactively identifying at-risk patients
most likely to need an emergency transport in the next 30 days, helping prevent avoidable hospitalizations. “As we continue
to work towards improving patient care, addressing the hospitalization rates of our at-risk elderly patients is a critical step,”
said Mary Hagen, e-Home Care Supervisor at Henry Ford Health System. “Working with Philips to implement predictive
analytics into the home monitoring services that we offer our patients will help identify those in need of early intervention
and improve how we deliver care to help patients stay out of the hospital and live independently.”
&
Jeff Moore
Sales Lead, Long Term and Post-Acute Care
[email protected]
CareSage - a predictive analytics tool, identifies high-risk patients so care providers can provide timely intervention.
CarePoint – a UL 2560-certified life safety/wandering solution enables better resident care and staff efficiency.
Marcia Conrad-Miller
Business Lead, Long Term and Post-Acute Care
[email protected]
Jane Phillips
[email protected]
HOW WE CAN HELP
• Providers will be better able to enhance care at lower cost with Philips’ population health and safety solutions.
• Philips delivers technology solutions across the post-acute care continuum that enable value-based care.
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Karsten Russell-Wood
Senior Manager, Business Development
[email protected]
THE BASICS
4600 Vine Street
Lincoln, NE 68503
(800) 824-2996
www.stanleyhealthcare.com
WHO WE ARE
STANLEY Healthcare partners with senior living communities to elevate resident quality of life with a unified suite
of proven solutions that enable a safe and secure environment, allow for greater resident independence, enhance staff
productivity and operational efficiency and personalize resident care. These solutions are complemented by consulting,
training, implementation and integration services.
Founded in 1843
• STANLEY Healthcare combines continual innovation with decades of experience - for the right solution now & in the future.
• We have the skills & services for your long-term success, keeping your solutions running, staff trained & residents safe.
A SUCCESS STORY
Tealwood Senior Living facilities wanted to improve communication between staff and residents while implementing
consistent routines and reducing disruptive alarms. The facilities are using an integrated solution for emergency call and
wander management that incorporates video surveillance. This combined solution has helped Tealwood transform the
environment of care for residents. Improved communications send alerts straight to staff members, enabling faster response
to calls for help and potential wander incidents, and a quieter environment by eliminating sound alarms.
&
Brian Stege
VP - Senior Living Sales
[email protected]
We’re focused on innovations to improve resident care, staff efficiency and financial performance. Recent innovations
include multiple staff messaging options, online enterprise reporting, and wired & wireless solutions for varied state
standards.
Mark Russo
VP - Healthcare Vertical
[email protected]
David Strong
Sr. National Accounts Manager
[email protected]
HOW WE CAN HELP
• With a wide array of solutions and 30+ years of experience, we can help you identify the best solution with your needs.
• From design, implementation & training to ongoing support, we offer national reach, 24/7 coverage & unmatched expertise.
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PHARMACY COST MANAGEMENT
THE BASICS
1839 S. Alma School Road, Suite 230
Mesa, AZ 85210
(480) 784-6335
www.medliance.com
WHO WE ARE
Medliance is the leading pharmacy cost management solution in the post-acute care arena, protecting more than 1,400
client facilities across the United States by assuring pharmacy contractual alignment. Medliance creates transparency and
increases communication between the skilled nursing home community and their pharmacy partners. Medliance has saved
millions of dollars on behalf of clients and can help you save too.
Founded in 2003
SNF, CCRC
• Medliance’s world-class business intelligence warehouse pushes action reports to the end user precisely when needed.
• Medliance customizes the adjudication and reporting tools to the specific needs of each facility within an organization.
A SUCCESS STORY
A SNF provider with 15 facilities on the East Coast requested pharmacy negotiation services. Proposals were obtained
from various pharmacies. Pharmacies unable to provide the desired services were eliminated. Cost studies were developed
based on facility specific historical utilization. The cost studies were evaluated to determine the financial outcome of
the proposals. Upon final negotiations and due diligence, our client selected a pharmacy partner and saved $2.4 million
dollars during the first term of the agreement. Medliance continues to assist the client with online adjudication to ensure
pharmacy contract compliance and realize further cost reduction thru utilization management.
Candy Rebstock
Director of Client Value Delivery
[email protected]
We are now offering Medliance® Health, a health service division to help clients implement Medication Risk Mitigation®
strategies. These have been developed for frail-elderly, high-risk populations and are documented to improve outcomes.
HOW WE CAN HELP
• Our team will help you manage your pharmacy budget and improve facility reimbursement, resulting in cost savings.
• Our systems provide real-time automated price validation and dispensing controls without interrupting your workflow.
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Eileen Takacs-Tetzlaff
Pharmacy Cost Management Consultant
[email protected]
OMNICARE
PROFILE
COMING SOON
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PHARMACY SERVICES
THE BASICS
5380 North Ocean Drive 19G
Singer Island, FL 33404
(888) 962-8867
www.prescribeus.com
WHO WE ARE
PrescribeUS offers pharmacy services to Nursing Home and Assisted Living chains throughout the US. Our pharmacies
are run by owners using the industries most advanced software systems.You receive the best of both worlds, the caring
responsive service by local owners and the the centralization of contracting, data and advance support. We cover 46 states
with over 70 pharmacies. We assist our clients in reducing costs and readmissions.
Founded in 2013
SNF, CCRC, AL, Memory Care
• Technologies for interfacing to all EHR systems, e-physician signature capture and no charge onsite stat-dose machines.
• Support to programs for readmission reductions and management training that results in delighted residents and staff.
A SUCCESS STORY
We began servicing a 31 community national chain in Philadelphia. Concerns included: medication availability, rising costs,
responsiveness and a partner who assisted senior management in data access and review.
Dean Eliason, Nat’l Dir. said: “The transition of the Pharmacy was seamless with absolutely no interruption in service. As
important was attention to therapeutic interchange resulting in significant expense reduction.”
Amy Snyder, Administrator said: “Using PrescribeUS’s Trinity Pharmacy has been great. The transition from our previous
provider was smooth. Support from our rep, Maria, is readily available with a call or email. The nurses love having the
StatSafe for immediate medication dispensing.”
PrescribeUS has launched two technologies this past year that focuses on readmission reductions and medication availability.
Our data portal, our on-site stat-dose machines along with our Consultants provide the medication management for
success.
HOW WE CAN HELP
• Readmission reductions is one of the key areas of focus for your referral sources. Our Medication management is a key.
• Medication availability supports star ratings and readmission reduction and our no-charge stat-dose machines are a key.
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Barry Schepp
CEO
[email protected]
THE BASICS
2600 Compass Road
Glenview, IL 60026
(847) 441-5593
www.selectrehab.com
WHO WE ARE
We provide not only comprehensive PT, OT, and ST services but also partners with clients to provide support in regulatory
and reimbursement issues. Emphasis is placed on patient-focused, outcome-driven services. Select Rehab supports each
client’s development of financial and clinical systems for maximizing reimbursement, improving operational efficiency and
maintaining the integrity of the Medicare and Medicaid programs.
Founded in 1998
• We provide unique value-added services such as local market analytics and strategic alignment of programs.
• We listen to a community’s needs, adjust our systems to support them, and do it in a quick, but effective manner.
A SUCCESS STORY
We provide therapy services to Solaris Health Care, a 12-SNF chain in FL. Administrator Ross Baird learned that one
of their primary Daytona Beach referral sources was in the final stages of forming an ACO and was evaluating SNFs for
partnerships in the market. To help prepare for a meeting with hospital executives, Baird turned to Select for assistance
with data and outcomes. We generated reports that highlighted specific DRGs the hospital was focused on under their
ACO. Their outcomes were also compared to market averages to demonstrate that his community was a premier regional
provider and would be an excellent ACO partner. Solaris is now at the top of the hospital’s potential partner list.
Michael Capstick
Executive Vice President/Owner
[email protected]
We offer a strategic plan to partner with clients to understand the needs of each local health system and then market to
those referrals both the rehab programs and results needed to participate in their value based payment models.
HOW WE CAN HELP
• We understand the needs of each local health system and we assist clients in developing strategic rehab programs.
• We act quickly to make necessary changes - we are real partners with our clients in delivering successful outcomes.
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Shelley Wisnowski
Vice President of Business Development
[email protected]
THE BASICS
401 Charmany Drive, Suite 315
Madison, WI 53719
(608) 238-6678
www.swallowsolutions.com
WHO WE ARE
Swallow Solutions, a 2015 LINK Innovation Award Winner, improves the health and quality of life of patients with
swallowing disorders through application of evidenced-based technology. The SwallowSTRONG medical device delivers
standardized lingual strengthening protocols, clinically proven to improve swallowing. A study published in the January
2016 JAGS issue demonstrated 61% reduction in hospital admissions with 56 patients and saved $1.2M.
Founded in 2012
SNF, CCRC, Home Health - Skilled
• Objective therapy outcomes that are documented to show patient progress. Evidence-based device based on 20 years research.
• Repeatable therapy: the mouthpiece and device provide a consistent strengthening tool, including immediate biofeedback.
A SUCCESS STORY
In 2015, a multi-site study was conducted to determine the viability of the SwallowSTRONG device. The study included
14 SNFs in 4 states with a total of 60 residents participating. Data was presented at the Dysphagia Research Society in
February 2016. Outcomes included: 49% of the patients had upgraded their diet. In addition, 43% of the 23 who were
on thickened liquids eliminated their use. Clinician and patient feedback was overwhelmingly positive for ease of use,
biofeedback and documentation. Oropharyngeal strengthening facilitated by the SwallowSTRONG device is a viable and
effective treatment option in the post-acute environment. Improved lingual strength translated into safer swallowing.
&
Ray Heller
[email protected]
We have launched a cloud-based tool called the SwallowSTRONG Management System (SSMS). The SSMS allows
the clinician to monitor and report patient progress. Administration can view reports and use the objective data for
reimbursement documentation.
HOW WE CAN HELP
• Improves patient’s diet intake which leads to stronger healthier patients while reducing the need for thickened fluids.
• SwallowSTRONG therapy reduces the hospital admissions by 61% and can be used as a referral tool for post acute.
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SEARCH/STAFFING
THE BASICS
Chattanooga, TN 37421
(423) 954-3378
www.vikus.com
WHO WE ARE
Currently, over 1,500 senior living locations utilize Vikus to find the right staff members. Our core belief is simple: care
begins with who you hire. More than just an applicant tracking and paperless on-boarding system, our platform includes
two industry-specific assessments that help determine who to interview, what to ask and, ultimately, who to hire.
• Vikus provides the only new hire management software designed specifically for senior living organizations.
• Vikus addresses the key business issues of turnover and retention - we do not automate a broken process.
Founded in 1999
A SUCCESS STORY
Morning Pointe Senior Living has 28 locations and over 1,500 employees. The business issue they faced was high employee
turnover. Prior to implementing Vikus, company-wide turnover was 37%. Over a two-year period using Vikus, Morning
Pointe was able to lower employee turnover by 19 percent. This was accomplished using the Vikus system’s job specific
assessments, interview guides and checklists to measure judgment and job fit for each candidate. “Vikus always goes above
and beyond when helping my team. The process is seamless and simple” said Melissa Locke, SPHR,Vice President of
Human Resources.
&
Spencer Thomas
[email protected]
The most critical step in the selection process is the interview.Vikus has enhanced interview guides specific to each
applicant. This improves selection and reduces new hire turnover.
Shane Kramer
Vice President
[email protected]
Martha Abercrombie
Vice President Strategy
[email protected]
HOW WE CAN HELP
• Vikus helps reduce turnover and improve retention which leads to better quality and resident satisfaction.
• Vikus provides a consistent, repeatable and compliance driven employee selection and hiring process.
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Billy Mullins
CEO
[email protected]
THE BASICS
5610 Rowland Road, Suite 130
Minnetonka, MN 55343
(952) 931-9660
www.eldermark.com
WHO WE ARE
Eldermark is the leading EHR and operational technology solution for senior housing providers. Focused on outcomes,
efficiencies, and partnering with our clients in the achievement of their goals, our technology solutions help you to manage
all of your operational and clinical systems, including Health Information Exchange. Once you become a client, our team
invests in your success with our proven track record and our world-class service.
Founded in 1991
• Eldermark focuses exclusively on applied technology for senior housing for both clinical and business operations.
• We hire smart people and empower them to support your needs, enabling you to focus on your residents and outcomes.
A SUCCESS STORY
Frustrated with paper-laden clinical records and unmet revenue goals, a Twin Cities client sought solutions in adding
mobile technology to their clinical systems. Analysis of user workflow identified opportunities for best practices upon the
implementation of the new technology. The immediate outcome in their 110-unit test community increased workforce
efficiency by eliminating paper record-keeping systems and increasing the documentation of unscheduled (not on the care
plan) resident services: increased documentation by 3200 service visits/quarter; increase of $25,000 in service revenue/
quarter after mobile technology implementation. Mobile technology is now moving forward in all 8 campus communities.
&
Craig Patnode
President/CEO
[email protected]
The only HIE focused on senior living, Eldermark is working to create e-connectivity between providers, patients,
physicians, hospitals, and vendors in the achievement of lower care costs, best informed care decisions and enhanced care
experiences.
HOW WE CAN HELP
• Our clients experience an immediate and sustained ROI in their clinical and operational systems after implementation.
• We support our clients beyond the technical applications with our team of consultants and operational experts in senior housing.
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Mark Anderson
[email protected]
THE BASICS
10900 Hampshire Avenue South, Suite 100
Bloomington, MN 55438
®
(952) 995-9800
www.matrixcare.com
WHO WE ARE
MatrixCare solutions have powered the long-term care continuum for over 30 years. With the recent acquisition of AOD
Software, MatrixCare is now the largest LTPAC technology provider in the U.S. and the first to offer a true full spectrum
solution. MatrixCare’s solutions help skilled nursing and senior living providers, continuing care retirement communities,
and home care organizations prosper as we migrate to a fee-for-value healthcare system.
• MatrixCare Clinical Coach provides clinical decision support, embedded in the EHR, to support evidence-based care.
• MatrixCare Analytics drives better clinical & financial outcomes by providing real-time access to key performance data.
Founded in 1982
Duty/Non-Medical Care
A SUCCESS STORY
Peak Resources, a skilled nursing provider in North Carolina, leveraged MatrixCare to successfully participate in a
bundled payment pilot program. MatrixCare is helping them achieve their goals by facilitating analysis of clinical data to
identify issues before they happen to treat residents in place and keep them from going back to the hospital. MatrixCare’s
embedded Clinical Decision Support (CDS) alerts and reminders automatically trigger interventions and schedule followup activities. CDS supports bundled payment by helping providers, provider clinicians, and payers to use clinical evidence,
as well as provider network and cost implications, to make informed decisions at the point of care.
Ed Scott
Senior Vice President, Enterprise Solutions
[email protected]
MatrixCare Care Community, our common care coordination platform, is the industry’s first solution that helps the
emerging set of conveners and diversified LTPAC operators deliver superior care and better outcomes across the full
spectrum of care.
HOW WE CAN HELP
• MatrixCare helps conveners and diversified LTPAC operators achieve better outcomes across the full spectrum of care.
• MatrixCare clients see real results. RTA rates 35% below the national average, 30% more time with residents.
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Joe Kraus
Senior Vice President, Home Care Solutions
[email protected]
THE BASICS
Butler Square, 100 North 6th Street, Suite 900
(877) 340-5610
www.abilitynetwork.com
WHO WE ARE
What do the majority of the Home Care Elite top 100 agencies and the majority of the largest 100 SNF management
companies have in common? They are current customers of ABILITY Network. For over a decade, thousands of post-acute
providers have relied upon ABILITY’s ground-breaking, SaaS-based technology to simplify healthcare’s administrative
complexities and improve their bottom lines. Set up a meeting with us at Post Acute Link to learn more.
Founded in 2000
Hospice
• We interact with thousands of providers every day, and what we learn drives our continuous innovation and improvement.
• ABILITY is a one-stop, easy-to-use resource for your Medicare, Medicaid, and commercial revenue cycle management needs.
A SUCCESS STORY
The staff of Wisteria Gardens, a 130-bed skilled nursing facility in Pearl, Mississippi, was spending countless hours in DDE/
FISS due to its high Medicare census (over 80%). Staff had to search several areas in DDE to find the critical info they
needed to verify, submit and track claims. Now, with revenue cycle management software from ABILITY, all the necessary
information is quickly available through the user-friendly interface in just a couple of clicks. Automated reports help the
facility project what claims will be paid soon, and time-savings of 20 to 40 percent give staff time back for other priorities.
“Now I’ve got time to do other things that I used to put off,” says Andrew Allison, Business Office Manager.
Bud Meadows
EVP, CRO
[email protected]
The latest ABILITY | EASE functions now give post-acute administrators greater insights and control over A/R and other
KPIs. Easy to use, advanced analytics reports give CFOs on-demand, real-time visibility to actual payments and forecasted
revenue.
John Porricolo
SVP
[email protected]
Garry Keute
VP
[email protected]
HOW WE CAN HELP
• On-demand access to revenue analytics: Get daily, comprehensive visibility and support for your organizational growth.
• Increased claims accuracy, speedier payments: Get rid of manual work by staff and avoid costly delays or denials.
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THE BASICS
7751 Belfort Parkway, Suite 120
Jacksonville, FL 32256
(800) 378-0596
www.forcura.com
WHO WE ARE
Our mission is simple: to make your business more connected and efficient. Our technology transforms the way healthcare
organizations manage information. The result is better patient care, improved cash flow and reduced costs. We do this with
paperless document workflow and secure mobile communication- all while interfacing seamlessly with existing systems. We
innovate relentlessly to make your organization the healthcare hero you strive to be.
Founded in 2012
Health - Skilled, Hospice
• 100% dedicated to healthcare. While others serve various industries we design and engineer with healthcare as our focus.
• Unparalleled customer service.We are a technology company with heart.We ensure our customers are happy and successful.
A SUCCESS STORY
A large post-acute provider was struggling with manual paper processes including managing intake, tracking orders and
accessing documents for compliance and clinical analysis. Back-office costs were steadily rising and the team was sending
patient care information using unsecure SMS on their mobile devices. Implementing Forcura Workflow led to reduced cost
per episode, enabled the agency to increase profit margins, streamline processes, and focus more on patient care. To further
improve efficiency and compliance they implemented Forcura’s mobile app, Messenger, to securely text one-to-one or as a
group. They now send, track and receive clinical images and documentation all in one HIPAA compliant platform.
Craig Mandeville
Founder & CEO
[email protected]
The ScanCapture feature within our mobile app now gives users the ability to securely snap photos and upload clinical
images and documents from any device. Field staff can get their images and documents to the right person in a fraction of
the time.
HOW WE CAN HELP
• Forcura Messenger: Securely text your team from any location and any device with our HIPAA-compliant mobile platform.
• Forcura Workflow: Securely manage documents electronically with custom workflows in one centralized, integrated platform
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Matt Challberg
[email protected]
THE BASICS
14155 Newbrook Drive, Suite 200
Chantilly, VA 20151
(800) 632-7367
www.nationaldatacare.com
WHO WE ARE
National Datacare offers the Resident Fund Management Service, RFMS. We work with over 6000 facilities in 49 states.
RFMS teams with banks and US Treasury to improve cash flow, reduce bad debt and improve process controls. RFMS
quickly captures recurring resident income such as SSA and private pensions. RFMS automates reconciliation and provides
a complete audit trail as well as many other features to ensure compliance and fraud prevention.
Founded in 1981
• Our integrated system captures payments from US Treasury and pensions more quickly and easily than any other method.
• Bank integration in RFMS allows specialized features not available in other products. Reconciliations are automated.
A SUCCESS STORY
In 2015, a large national chain based in WI divested all their US facilities. The facilities planned to retain the RFMS
services under their new ownership. Since RFMS incorporates banking and direct deposit of all resident checks, a seamless
transition was crucial for continued payment of patient liabilities and resident trust accounting. We collaborated with both
the buyer and seller of each facility to ensure a smooth transition. Residents continued to receive and have access to their
funds and the facilities never missed a payment. While this was a large complicated case, we regularly help our customers
with changes in ownership to ensure an optimal outcome for the resident, seller and buyer of the facility.
Peter Papadopoulos
Sales Representative
[email protected]
RFMS is continuously evolving and innovating. We now offer single sign on (SSO) integration with corporate level
systems, enhanced reporting and online training videos. We expanded our banking partners to offer more options and
enhanced features.
HOW WE CAN HELP
• RFMS reduces bad debt by quickly capturing patient liabilities. SSA checks are received within ten days of admission.
• RFMS reduces potential fraud and unwanted audit issues by implementing superior process controls.
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TECHNOLOGY - CONSULTING
THE BASICS
18645 West Creek Drive
Tinley Park, IL 60477
(708) 468-2000
www.provinet.com
WHO WE ARE
ProviNET Solutions is a full service IT consulting company. Born out of a Senior Living provider, we are familiar with the
strict demands of the marketplace. Our team of 90+ qualified professionals serves 500+ Senior Living communities with
best-in-class solutions. Flexibility is paramount to our success, with solutions ranging from hosting, implementation, and
technical consulting, project management and 24/7 EHR and critical systems support.
• No pressure to outsource all of your IT services. Our outsourcing/insourcing solutions are tailored to your needs.
• We have aligned hardware/software providers and distribution channels to deliver integrated and trusted IT solutions.
Founded in 1991
A SUCCESS STORY
United Methodist Homes of New Jersey engaged ProviNET for a comprehensive technology audit. UMHNJ realized the
value of having a strategic technology plan to methodically improve IT and build a foundation where future technologies
could be supported. Outcomes of the audit included an overhaul of the existing network and software applications.
ProviNET and UMHNJ collaborated on a strategic plan to address the technical issues and also implemented an EMR
at five communities. Today, UMHNJ has a robust IT infrastructure with a modern EMR. Larry Carlson, CEO of United
Methodist Homes, notes: “ProviNET’s technical expertise has provided our organization with a state-of-the-art technology
platform.”
Round-the-clock care requires round-the-clock support. As EMR adoption advances, ProviNET responded by offering
24/7 EMR support. The majority of clients utilize this offering as part of their bundled services or to augment their
existing staff.
Carl Goodfriend
Chief Information Officer
[email protected]
Joe Velderman
Director of Consulting Services
[email protected]
Mark Nunnikhoven
Director of Client Care
[email protected]
HOW WE CAN HELP
• Through ProviNET’s consulting, we are able to provide industry best practice recommendations for technology solutions.
• Through ProviNET’s services, we are able to provide enterprise level IT support for all things technology related.
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THE BASICS
5100 North Towne Centre Drive
Ozark, MO 65721
(877) 875-1200
www.healthmedx.com
WHO WE ARE
HealthMEDX® is a developer of comprehensive EMR solutions for long-term, post-acute, home care and hospice
providers. HealthMEDX Vision® streamlines clinical, financial and reporting functions for organizations of any size. From
clinicians to physicians to executives, our innovative platform delivers a suite of cross-continuum tools to help LTPAC
organizations improve care coordination and clinical outcomes, regardless of setting.
• Our enterprise architecture creates a single patient record across LTPAC settings to optimize delivery and reimbursement.
• Our wireless solutions connect care teams, with anytime/anywhere physician access via the HealthMEDX iCare mobile app.
Lexington Health Network manages 2,000 skilled nursing beds, home health, hospice, private-duty home care and over
500 independent living units. HealthMEDX’s enterprise implementation strategy allowed the Chicago-based CCRC to
launch with full functionality to enhance efficiencies, improve patient outcomes, and accelerate return on their EMR
investment. Lexington leveraged the HealthMEDX Vision® platform’s paperless EMR processes for a reduction in
return-to-hospital rates to less than 50% of the market average, positioning it as a preferred LTPAC referral partner. The
organization has seen a resulting 50% increase in market share, with referral rates at some of their 13 facilities increasing by
as much as 500%.
As the LTPAC sector consolidates, our enterprise architecture favors design and deployment of leading-edge products that
connect your care settings. Our teams are currently developing fully-integrated mobile, telehealth and analytic solutions.
HOW WE CAN HELP
• Our cross-continuum workflows connect care teams to improve care quality, optimize delivery and reduce readmissions.
• Our enterprise architecture allows for clinical and financial snapshots of patients, populations and your organization.
SNF, CCRC, AL, Memory Care,
A SUCCESS STORY
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Founded in 1999
Mary Senesac
[email protected]
Charlie Daniels
COO
[email protected]
TECHNOLOGY EMR/EHR
THE BASICS
4229 SW High Meadows Avenue
Palm City, FL 34990
(772) 403-1200
www.optimahcs.com
WHO WE ARE
Optima Healthcare Solutions is the leading provider of therapy software for skilled nursing facilities, assisted living facilities
and contract therapy providers who serve them. We serve more than 9,000 sites with 50,000+ users caring for over 1.8
million patients annually. Optima is expanding to serve the needs of Homecare and Outpatient clinics in order to help
vastly improve the overall post-acute care patient experience.
• One solution across the post-acute care continuum providing a familiar system for your staff regardless of care setting.
• Our easy to learn and use, web-based solution can operate from any device, from anywhere, even in a disconnected state.
Founded in 1992
SNF, CCRC, AL, Home Health - Skilled,
Hospice
A SUCCESS STORY
Consonus Healthcare, a rehabilitation provider operating in 9 states with 76 rehab facilities, was looking to simplify
operational processes for their rehab directors. They chose the Rehab Optima solution based on its outstanding business
intelligence tool, reporting capabilities and the ability to simplifying operational complexities. “We firmly believe the
documentation component was critical in helping us maintain a very low denial rate and supporting our directors in
managing the overall business,” said Guy Cowart, vice president of operations. Additional benefits include an intuitive
billing interface that speeds up invoicing, and a hotlist that promotes prioritization by highlighting time-sensitive items.
Josh Pickus
[email protected]
We are expanding the capabilities of our core agency management, EMR solution by providing a powerful, customizable
business intelligence dashboard, as well an electronic document management tool to help streamline the physician signature
process.
Aaron Brandwein
[email protected]
Doug LeBolt
Senior Solutions Specialist
[email protected]
HOW WE CAN HELP
• We help streamline your back office, clinical documentation at the point-of-care, and revenue cycle management processes.
• We can exchange data with other systems in various areas such as Admissions, MDS, HR, Payroll and Financial systems.
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THE BASICS
5570 Explorer Drive
Mississauga, ON L4W 0C4
(905) 858-8885
www.pointclickcare.com
WHO WE ARE
PointClickCare’s cloud-based software platform is advancing senior care by connecting long-term and post acute care
(LTPAC) providers across the senior care continuum with regulatory compliant solutions for improved resident outcomes,
enhanced financial performance and staff optimization.
Founded in 2000
Health - Skilled
• 12,000 LTPAC providers manage their business using PointClickCare. We have a 99% customer retention rate.
• Single point of entry allows users to enter information once and have it be pushed and pulled to every other discipline.
A SUCCESS STORY
A facility with 101-skilled beds, a special dementia care unit and 54 AL units, recognized that their re-hospitalization
rate was at a high of approximately 18%. They started looking for an EHR system that could improve MDS and
documentation management and build efficiencies into care and billing practices. RHC selected PointClickCare
as its EHR and they introduced electronic tracking of re-hospitalizations with eINTERACT™. The client states:
“PointClickCare has been invaluable in tracking 30-day admissions and readmissions.” Annual Readmission rate dropped
6% with the implementation of INTERACT™ /eINTERACT™.
&
Tom Latta
Director, Sales - West Coast
[email protected]
We invest 40% back into R&D. Our commitment to R&D enabled us to release 8 new products in 2015, while expanding
into new segments to support our customers caring for residents across the continuum of care.
HOW WE CAN HELP
• To be your partner in success and to help you overcome core challenges and improve business and resident outcomes.
• To listen and understand the challenges you face and to find solutions to those challenges... together!
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Jeff Norton
Director, Sales - East Coast
[email protected]
TELEHEALTH
THE BASICS
555 8th Avenue, Suite 701
New York, NY 10018
(888) 917-9996
www.cipherhealth.com
WHO WE ARE
CipherHealth was founded in 2009 with a mission of helping healthcare organizations better utilize technology to improve
the coordination and delivery of care. Through the delivery of innovative solutions, we help providers to effectively
and efficiently deliver the highest quality of care to their patients. We partner with skilled nursing facilities to lower
readmissions, increase the resident experience, and improve overall outcomes.
Founded in 2009
• Custom Solutions: Design a personalized engagement program that meets the specific needs of your resident population.
• Effective Engagement: Monitor resident recovery at home without relying on them to learn and use a new technology.
A SUCCESS STORY
In an effort to enhance operational efficiency and improve satisfaction and outcomes for their more than two million
patients served in the state of Virginia, we worked with one of our large provider partners to deploy a customized solution
that would allow them to track and respond to their population’s needs. Driving better engagement through Cipher’s Voice
solution, patients were 3.4x less likely to be readmitted (a reduction from 20.5% to 6.3%). CipherHealth’s Voice uses prerecorded phone calls to contact residents following discharge from a SNF, identifying those at risk for hospital readmission.
Those at the highest risk are transferred to the appropriate facility staff member for manual intervention.
J.B. Powell
Business Development, Post-Acute Care
[email protected]
We recently launched a SNF post-discharge engagement module where facilities can customize a multi-call program to
identify and address any clinical concerns that arise as residents recover at home, as well as gather real-time experience
feedback.
Shawn Lemerise
Vice President, Business Development
[email protected]
Geoff Windley
Vice President, Post-Acute Care
[email protected]
HOW WE CAN HELP
• Reduce Readmissions: Solutions to help your facility add value and grow referrals under alternative payment models.
• Enhance Discharge Planning: Involve residents in their post-discharge care with proactive follow-up and care education.
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TELEHEALTH
THE BASICS
3400 Intertech Drive, Suite 200
Brookfield, WI 53045
(888) 353-5440
www.honeywelllifecare.com
WHO WE ARE
Honeywell Life Care Solutions has been providing digital health technologies for health care systems, payers, employers,
home health agencies, and individuals to improve the quality and cost efficiency of care for 15 years. Our remote patient
monitoring and clinically-driven self management solutions help individuals actively contribute to their own care through
easy to use software and devices, providing greater insight for care providers.
Founded in 1999
Hospice
• History of success delivering telehealth technologies that reduce healthcare costs and avoidable readmissions.
• Clinical consulting services guide customers through telehealth program development in alignment with best practices.
A SUCCESS STORY
Franciscan VNS (FVNS) recognized a need in the home health care industry to provide thorough monitoring for their
patient population. When the problem of readmission rates and poor outcomes was identified, FVNS explored several
opportunities for improvement. Since 2010, telehealth has allowed FVNS to more closely monitor their patients and
engage them in their own healthcare. The goal was to reduce unnecessary hospitalizations and ER visits, as well as provide
more comprehensive care between field staff visits. As of 2014, the CHF readmission rate was 4.4%, vs. the national average
of 23%. The COPD rate was 5.47%, vs. the national average of 17.6%, and the CAD/CABG/AMI rate was 2.96%, vs.
18.3% national average.
Honeywell’s emerging selfcare platform empowers individuals to actively contribute to their own care. A key to improving
population health, selfcare helps them gain a better understanding of their health and how behaviors impact their wellbeing.
HOW WE CAN HELP
• Our 15 years of history have enabled organizations to improve care, reduce costs, and reduce avoidable readmissions.
• We are evolving to meet the needs of expanded populations with more personalized and connected solutions.
135
&
Annette Marchionni
Senior Manager
[email protected]
TELEHEALTH
THE BASICS
(888) 243-8881
www.medtronic.com
WHO WE ARE
Medtronic Care Management Services (MCMS) is committed to providing value-based healthcare at home. Through a
combination of remote patient management platforms, proprietary software, patient engagement, and care coordination,
MCMS serves as an extension of patient care teams – providing clinicians with important insights useful in identifying
patients potentially at risk for acute events.
Founded in 1999
SNF, Home Health - Skilled, Home Care Paraprofessional/Non-Medical, Hospice
• We partner with home care agencies to create competitive differentiation, and help manage costs.
• We partner with you to manage entire patient populations across different acuity levels matching care with patient need.
A SUCCESS STORY
Medtronic Care Management Services has served more than 95,000 patients and recorded more than four million
telehealth patient months. As a trusted provider to hospitals, clinics, home health agencies and payers, we are committed
to accelerating the development of meaningful innovations for patients with chronic diseases and other conditions —
innovations that improve outcomes, reduce costs, and improve patient engagement and quality of life.
&
Jeff Joliet
VP, Home Care and Hospital Sales
[email protected]
MCMS launched a new hip and knee remote monitoring program designed to monitor key elements of patient status
post-procedure, following industry guidelines and physician feedback, including factors evaluated as part of CJR/bundled
payment programs.
Claire Aliprantis
Strategic Solutions Manager
[email protected]
Joe Fochler
[email protected]
HOW WE CAN HELP
• Deep knowledge of and relationships with health systems to help you communicate with those incurring financial penalties.
• Cost effective means to help identify and enroll patients in programs designed to address CMS penalty challenges.
136
John Broadhurst
[email protected]
Chris Tate
Territory Manager
[email protected]
TRANSPORTATION
THE BASICS
28293 Clay Street
Elkhart, IN 46517
(888) 993-5032
www.starcraftbussales.com
WHO WE ARE
Starcraft Bus Sales was established as a direct sale alternative for customers who run small and large scale multi-facility
transportation services. Our goal is to provide customers with a knowledgeable streamlined purchasing experience at the
lowest price available. To do so, we have combined experienced personnel and dependable Starcraft products with industry
leading direct sale pricing. Count on quality and durability from Starcraft Bus.
Founded in 1980
• We provide dealership level service at factory-direct price levels.
• Senior level staff, quick-ship options, large in-stock inventory, build-to-suit programs, nationwide service & parts.
A SUCCESS STORY
One of our Long Term Care facilities was seeking a transportation solution that would align with the parent company’s
green initiatives and cost savings mandates. The customer turned to Starcraft Bus Sales for low emission vehicles that
would also save on fuel and future maintenance costs due to carbon deposits in the engine. Starcraft proposed a fleet of
Compressed Natural Gas vehicles that not only offered reduced fuel and maintenance costs by up to 50%, but also reduced
emissions and pollutants into the environment. This smart purchase was able to satisfy both parent company initiatives and
has led to referrals to other health care providers seeking similar solutions.
&
Mitch Shirk
Sales
[email protected]
With so many vehicles in operation, and seamless integration with production and engineering, we’re able to provide realtime feedback from our customers and service facilities which leads to product improvements in vehicle features and fuel
economy.
HOW WE CAN HELP
• We are available six days per week in three time zones.
• Our national service network is available for one-on-one training events and remote service support.
137
Jason Walle
Sales
[email protected]
THE BASICS
(925) 425-5785
www.kronos.com/ltc
WHO WE ARE
The Kronos for Long Term Care software suite is the most widely deployed Workforce Management solution in PostAcute and Senior Living. There are more than 8,000 communities using Kronos to manage labor costs and develop a high
performing workforce. The Kronos solution includes Hiring, HRMS, Acuity, Scheduling, Time & Attendance and Payroll,
and can be licensed on-premise, or delivered through a SaaS model supporting providers of all sizes.
• More than 8,000 communities use Kronos-you’ll discover post acute industry best practices in your relationship with us.
• Kronos has a large Clinical team focused on optimizing Workforce Management deployments in Post Acute & Senior Living.
Founded in 1977
A SUCCESS STORY
Client Spotlight: Holland Home was managing employee time and attendance, scheduling, and payroll with three
disparate systems. “We wanted one automated system that worked together” said Doug Himmelein, Director of HR. “We
also wanted a company that invests in R&D and understands our industry, so we chose Kronos.” The results: Increased
productivity and savings that delivered a two-year payback. Client Spotlight: Since Midwest Health brought Payroll in
house with Kronos, they’ve been able to grow their organization by 30% without having to hire any additional payroll staff
to support that growth. As well, they have eliminated the ongoing monthly fees associated with processing payroll through
a service bureau.
The Payroll Based Journal is here and Kronos customers are ready! Our solution began testing in October as soon as CMS
opened the window, and we are busy implementing the toolset for our Skilled Nursing clients. Find out what your peers
are doing.
&
Larry Florio
Director, Post Acute & Senior Living
[email protected]
Darlene Reinke
Home Care & Hospice Specialist
[email protected]
Kim McLean
Account Manager, Post Acute & Senior Living
[email protected]
HOW WE CAN HELP
• Compliance with the PBJ is mandatory. If you are struggling with a Payroll company to meet this mandate, we can help.
• FLSA & DOL risk has never been higher, and Kronos can help you understand how your peers are staying in compliance.
138
Marilyn Lund
Workforce Solutions Consultant
[email protected]
Elaine Howell
National Workforce Solutions Consultant
[email protected]
THE BASICS
1621 Euclid Avenue, Suite 1500
Cleveland, OH 44115
(216) 333-1353
www.onshift.com
WHO WE ARE
OnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce
challenges in senior care. Our suite of products for hiring, scheduling and workforce analysis drives quality care, lower costs
and higher performance by empowering providers to staff consistently and efficiently. Intuitive design, predictive analytics
and customer success management are why thousands of organizations rely on OnShift.
Founded in 2009
• Focus on Long-Term Care & Senior Living: Our products are purpose-built specifically for senior care.
• Customer Success Management:We work with clients through ongoing best practice recommendations to achieve success.
A SUCCESS STORY
With cost pressures and more managed care business, Altercare of Ohio, an 18-community post-acute care provider,
increased its focus on staffing and labor management. OnShift is key to Altercare’s staffing strategy, which is intertwined
with their goals to improve quality, customer service and employee satisfaction. With OnShift, Altercare improved labor
budget management; reduced overtime to 1.6%; improved scheduling efficiencies by 75%; increased employee satisfaction.
“Keeping our staff happy and engaged is extremely important to Altercare.The capabilities and flexibility offered in the OnShift
app go a long way in helping create schedules that work best for everyone.” -Diane Geis, EVP of HR, Altercare of Ohio
&
Mark Woodka
CEO
[email protected]
Payroll-Based Journal Reporting Software: OnShift’s easy-to-use PBJ software collects all required staffing data, including
agency and contractor hours, into a centralized system for review. When ready, OnShift provides a CMS-ready file for
upload.
Ken Roos
EVP, Sales & Business Development
[email protected]
Peter Corless
EVP, Enterprise Development
[email protected]
HOW WE CAN HELP
• Improve Performance: Staff consistently to drive higher quality outcomes, lower costs and increase staff engagement.
• Optimize Staffing: Streamline recruiting, hiring and scheduling with predictive, data-driven insight into staffing.
139
THE BASICS
Rialto, CA 92377
(866) 318-3116
www.innovacyn.com
WHO WE ARE
From animals to humans, Innovacyn is dedicated to improving wound management outcomes across the world. Familyowned and operated, everything we do is inspired by this vision. From hand-building our facilities and growing a dedicated
team, to delivering the highest-quality products, every step of our process is made with the power of change in mind.
Innovacyn offers Puracyn Plus Professional Formula, the next-generation wound management solution.
• Innovacyn is dedicated to providing the most advanced hypochlorous products on the wound care market.
• Our goal is to change wound management paradigms and create safe and effective solutions for a better tomorrow.
Founded in 2010
SNF, AL, Home Health - Skilled, Home
Care - Paraprofessional/Non-Medical,
Hospice
A SUCCESS STORY
Innovacyn, the makers of Puracyn Plus, collaborate with various points of service to combine hypochlorous technology,
strong clinical outcomes and positive financial benefits. These collaborations are demonstrated in a recent poster submission
at VNAA 2016 Annual Meeting. As cited in our poster, the impact of Puracyn Plus at Salt Lake Regional Medical Center,
was shown with a reduction in wound healing time, decrease in bioburden as well as the reduction in cultures and the use
of antimicrobial wound care products. After teaming up with many hospital chains, Puracyn Plus has been incorporated
into wound protocols in both inpatient and outpatient areas.
&
John Olivo
VP of Sales, US and Canada
[email protected]
Innovacyn is always looking for ways to improve wound management protocols. Recently, we have released our
hypochlorous-based Antimicrobial Hydrogel to our family of products.
Dave Zansitis
VP of Corp. Accounts and Business Development
[email protected]
Michelle Moore
Senior Clinical Director
[email protected]
HOW WE CAN HELP
• For our providers, we offer clinical support and education including policy and procedure development.
• Utilization of Puracyn Plus can increase patient satisfaction and decrease the cost to treat patients.
140
THE BASICS
222 Broadway, 19th Floor
New York, NY 10038
(800) 680-6087
www.parablehealth.com
WHO WE ARE
Parable helps post-acute care providers measure, monitor, and manage their wound patients. Wound care today involves
manual, inconsistent assessments, a shortage of wound specialists, and difficult communication. Parable’s mobile
documentation, collaboration tools, and analytics streamline assessment, augment expertise, and facilitate care coordination
and intervention for the most urgent cases — to reduce cost and improve outcomes in wound care.
Founded in 2013
SNF, Home Health - Skilled, Home Care Paraprofessional/Non-Medical
• Computer Vision. Objective and consistent documentation with Parable’s automated measurements and wound scoring.
• Analytics and Alerts. Wound care becomes quantitative and proactive with Parable’s population dashboard + smart alerts.
A SUCCESS STORY
Parable is helping a seven-facility SNF in New York City reinvent the way they do wound care. Prior to Parable, wound
documentation involved inconsistent, manual measurements with rulers and subjective notes. Care collaboration was
disjoined across nurses and wound specialists. Care teams had no clear, comprehensive view of their wound patients (i.e.
where to allocate resources, who the most urgent patients were). With Parable, the organization now seamlessly measure
wounds via mobile “smart” photos, document with standard protocols, collaborate over patients via a centralized dashboard,
and leverage quantitative analytics + alerts to understand where to allocate additional resources (i.e. which region, team,
etc).
Parable continues to innovate in computer vision with enhanced smart photos and 3D technology for increasingly simple
and accurate wound assessment, and complementing this with machine learning to deliver valuable wound healing and
treatment insights.
HOW WE CAN HELP
• Reduce Cost. By scaling your wound expertise, Parable can help reduce excessive labor, transportation, and supply cost.
• Improve Outcomes. Parable’s monitoring + alerts enable better intervention, enabling the right care at the right time.
141
&
Nathan Ie
CEO and Co-Founder
[email protected]
Peter Jackson
CTO and Co-Founder
[email protected]
CONSULTING
THE BASICS
11 Village Hill Road
Northampton, MA 01060
(413) 584-5300
www.fazzi.com
WHO WE ARE
Fazzi Associates is one of the largest and most respected organizations serving the healthcare at home industry. We help
home health and hospice agencies solve their core challenges through expert operational consulting, outsourced coding and
billing, training, and business intelligence. We know what works and what doesn’t from over 35 years of partnering with
clients, data analysis and benchmarking, and from our many national research studies.
• We embed all operational reviews in the grounded application of LEAN methodology and evidence based best practices.
• With our range of services and expertise, we can help our clients improve nearly all aspects of their operations.
Founded in 1978
A SUCCESS STORY
AnMed Health Home Health Agency employed Fazzi for a thorough, system wide review of their operations. Through this
strategic operational consulting engagement, we identified issues in revenue cycle management, particularly in accounts
receivable. Then, with AnMed’s decision to outsource their billing to us, we reengineered processes, initiated industry
best practices and utilized state-of-the-art technology to drive significant improvement in performance in cost savings
and improved cash flow. The result: “Our experience with Fazzi’s home health billing has included a 37% reduction in
Days in Accounts Receivable and an increase in productivity of 34%,” Julianne Dreon, Senior Director of Revenue Cycle
Management.
We have long been a leading expert on OASIS. And with OASIS accuracy now impacting outcomes, star ratings,
reimbursement and Value-Based Purchasing; we are constantly expanding our OASIS services which include audits,
consulting, testing & training.
Tim Ashe, RN, MS, MBA
Partner and Director of Operational Consulting
[email protected]
Eileen Freitag, MBA
Partner and Director of Strategic Consulting
[email protected]
Melanie Duerr, RN, MS, ANP, BCHH-C
Partner and Director of Coding Operations
[email protected]
HOW WE CAN HELP
• Our operational improvement services will help you identify ways your agency can improve Triple Aim outcomes.
• We focus on client specific needs viewing each differently with a broad range of solutions from field experienced staff.
142
SOFTWARE - AGENCY MANAGEMENT
THE BASICS
16000 Dallas Parkway, Suite 700N
Dallas, TX 75248
(866) 795-5990
www.axxess.com
WHO WE ARE
Axxess is a leading healthcare technology company providing cloud-based software to the home health care industry. Our
software, point-of-care solutions and mobile apps integrate all aspects of a home healthcare agency’s business to help them
run more efficiently, letting them focus on their patients and not their paperwork. We empower agencies with the software,
services and solutions to bring healthcare back to where it started: in the home.
• We offer free, on-demand training on a number of relevant topics to help the entire home health industry succeed.
• Our dedicated support team all comes from a home health background, and knows our clients’ most pressing challenges.
Founded in 2007
Duty/Non-Medical Care, Home Infusion/
Respiratory
A SUCCESS STORY
Illinois-based MedPro Health Providers identified the need for a software system that would help streamline their
operations. “Our challenge was that we could not identify areas of our business to divert resources to,” says Riz Villaseñor,
President and CEO of MedPro Health. “We wanted to continue focusing on providing exceptional care for our patients,
not getting bogged down by paperwork.”
Axxess and our AgencyCore software helped MedPro increase efficiency by 40%, patient census by 300% and profitability
by 70%. “AgencyCore has helped us institutionalize best practice standards in all aspects of our operations. We cannot
imagine our business without Axxess,” says Villaseñor.
We built the industry’s first device-agnostic management app. Now, to make home health run more efficiently and help
patients get the best care, we are building a mobile portal to connect patients to the best home health providers in their
area.
Sam Smith
Senior Vice President, Business Development
[email protected]
Dr. Andrew Awoniyi
Director of Patient Satisfaction, Training, and Education
[email protected]
Ann Horton
Business Devleopment Consultant
[email protected]
HOW WE CAN HELP
• Our technology lets agencies increase productivity, improve patient outcomes, and grow their business from anywhere.
• We are trusted by over 6,000 organizations, and 150,000 users serving more than 1 million patients nationwide.
143
Jordan McArthur
Sales Executive
[email protected]
Matt Mulski
Sales Executive
[email protected]
THE BASICS
5600 South Quebec St. Suite 305D
Greenwood Village, CO 80111
(855) 212-7262
www.enquiresolutions.com
WHO WE ARE
Enquire Solutions offers customized call centers and CRM software. Our call center solutions increase census, improve
admission processes, and enhance customer service by ensuring that every lead is promptly captured, responded to and
followed-up with. EnquireLEADS® CRM is a recognized leader for cloud software in senior living and healthcare.
• Our call center supports all care levels and its processes emulate providers existing business practices.
• Our CRM has an open API, custom reports, lead scoring and can be used on any device.
Founded in 2009
Home Health - Skilled, Home Care Paraprofessional/Non-Medical, Hospice
A SUCCESS STORY
Enquire Solutions implemented a centralized sales/admissions program for a large operator of senior living properties. The
solution included integrating a call center and EnquireLEADS® CRM software. The company wanted to drastically lower
referral agency fees and reduce certain roles that had minimal impact on census. The call center captured every prospect in
EnquireLEADS® and initiated systematic follow-up. This allowed onsite personnel to spend time conducting effective tours,
performing outreach and facilitating move-ins. An array of immediate results were realized: Phone inquiry-to-tour reached
87.5% in 90 days, internet inquiry-to-tour reached 50% and net occupancy increased 4% in 90-120 days.
&
Lucas Hayes
President & CEO
[email protected]
EnquireLEADS®, our cloud CRM, is completely customizable and mobile. Our reporting module can be used to create
trend analysis dashboards. Additionally, it has an open API with apps for marketing automation, email, phone systems, and
web analytics.
HOW WE CAN HELP
• Our call center increases revenue by eliminating challenges with turnover, low sales activity, and missed inquiries.
• Customize the CRM, integrate with your existing systems, and create report dashboards to increase sales productivity.
144
Erin Hayes
CIO
[email protected]
TELEHEALTH
THE BASICS
39 Broadway, Suite 540
New York, NY 10006
(877) 262-2240
http://amchealth.com/main/index.php
WHO WE ARE
AMC Health offers an FDA-cleared remote patient engagement solution supporting care program effectiveness, behavior
change, and clinical efficiencies for chronic and post-acute populations. AMC Health has proven through multiple studies,
and in peer-reviewed publications, that outcomes can be improved significantly through connecting patients to their
clinical teams on a real-time basis.
Founded in 2002
• We remain the only company with peer-reviewed studies supporting the efficacy of remote patient monitoring solutions.
A SUCCESS STORY
A large, integrated delivery system in Central Pennsylvania had developed an innovative transition-of-care process that
was limited in its ability to scale due to a dependency on manual touches by care managers. They sought AMC Health’s
assistance in leveraging an IVR solution to automate this process. When this solution was layered onto their existing
program, not only did the care managers’ reach expand dramatically, but also the live contacts they made in response to the
IVR data proved more efficient. The end result was a relative reduction in risk of rehospitalizations by 44% compared to a
control receiving the usual transition-of-care process without IVR.
&
Brad Evanovich
Vice President, Provider & Home Care Sales
[email protected]
AMC Health has recently introduced a flexible mobile solution that has also been configured as a low-cost, portable multiuser health kiosk.
HOW WE CAN HELP
• We are highly effective in terms of patient outcomes and financial impacts.
• Our proven solutions improve patient care and population health, while also reducing the cost of overall care.
145
Empowering Homecare Clinicians with Flexible and
Efficient Mobile Printing Technology.
Provide easy to read printed medication information,
care plans, and instructions at the point of care with
PocketJet® full-page mobile thermal printers.
Try the PocketJet®
for FREE!*
Visit www.BrotherDemo-homehealth.com
Email [email protected]
Call 800.543.6144
*offer available to qualified home healthcare organizations
BROTHER MOBILE SOLUTIONS, INC.
WWW.BROTHERMOBILESOLUTIONS.COM
Clear the way.
Expanding the
Possibilities of
Wound Care
Hypochlorous technology is both radically simple and
based on powerful science. It’s the foundation of every
product in the Puracyn Family of Products and the
best strategy when it comes to wound care protocols.
Safe, effective, and easy to use, our suite of Puracyn
Plus Professional products promote healing, leading to
improved clinical and economic outcomes.
Learn more about the Puracyn Family of Products at
www.puracynpro.com or call 866.318.3116 to talk to
representative today.
© 2016 Innovacyn, Inc. All rights reserved.
KRONOS for POST ACUTE & SENIOR LIVING
INNOVATION for YOUR WORKFORCE
COMPLIANCE TOOLS for THE PAYROLL-BASED JOURNAL
Wage and labor scrutiny are at an all-time high.
Spreadsheets, homegrown reports, and manual
calculations aren’t going to cut it any longer in Home
Health & Hospice.
For Skilled Nursing Providers, staying compliant and
meeting Payroll-Based Journal requirements require a
proactive plan and an integrated workforce management
strategy.
Gain confidence with Kronos that you’re able to meet
these reporting requirements while remaining complaint
– and focus more on your core mission to deliver quality
resident care.
“Kronos has always addressed industry needs
by developing solutions and services that
deliver results. After seven years of working
with Kronos, we are confident that we will be
ready to meet the new requirements set forth
by the CMS with an automated, accurate, and
easy to create reporting system.”
— Carol D. Hess, MBA, Vice President
Human Resources
SpiriTrust Lutheran Home Care and Hospice
Visit Kronos at www.kronos.com/ltc to learn more.
EXTEND
YOUR REACH
WITH MEDTRONIC CARE
MANAGEMENT SERVICES
What if you had greater visibility into your patients’ health status between visits? What if you could better
match your care with patient need?
Through a combination of remote patient management platforms, proprietary software, patient
engagement, and care coordination, Medtronic Care Management Services serves as an extension of
patient care teams – amplifying efforts to manage complex patient populations.
Our comprehensive patient programs are designed to:
• Help care providers manage costs
• Improve patient engagement
• Identify suitable patients from hospital and payer partners
Learn more at Medtronic.com
Disclosure: Medtronic Care Management Services are not intended as a substitution for, or alternative to, the medical care provided by a physician. Medical guidance and treatment decisions should always be determined by treating physicians or other properly
licensed health care professionals. Service availability and performance may be impacted by patient user error and connectivity,
access and service hour limitations.
Brief Statement: Commander FLEX® / LinkView® / Commander III Systems and peripheral devices: Indications: These
devices are for use by patients to collect and transmit general health information, physiological measurements and other
data between themselves and a caregiver. Contraindication: These systems are not intended for patients under eighteen
years old. Additional Contraindications, Warnings, Precautions: See the device manual for detailed information regarding the
instructions for use, indications, contraindications, warnings, precautions, and potential complications/adverse events. For
further information, please call Medtronic at 888-243-8881 and/or consult Medtronic’s website at medtronic.com. © 2016
Medtronic. All Rights Reserved. AD-723 REV A
Today’s modern care
environment requires a
pharmacy partner who is
there for you all the time –
and in real time.
Omnicare delivers.
From personalized service
and low-cost medications, to
user-friendly technology and
enhanced clinical programs;
Omnicare delivers practical
and innovative solutions to
help your staff deliver real
care, in real time.
888-545-OMNI
[email protected]
omnicare.com
©2016 Omnicare
your hiring process doesn’t get much s m o o t h e r than this.
care begins with who you hire
v i k u s . c o m

2016 Link Lineup - Post Acute Link

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