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New - CPP.com

CONTENTS
davies-black publishing IS DISTINGUISHED BY ITS COMMITMENT TO HELPING PEOPLE AND
®
ORGANIZATIONS WORLDWIDE CAPITALIZE ON POTENTIAL TO ACHIEVE UNPARALLELED RESULTS. OUR BUSINESS
2
New Titles
6
Leadership and Management
20
Organization Development
27
Human Resource Development
32
Career Management
38
Other Publications
44
Ordering Information
46
Index
47
Order Form
AND CAREER MANAGEMENT TITLES HAVE BEEN RECOGNIZED FOR THEIR PROVEN ABILITY TO DELIVER SOUND
GUIDANCE AND EFFECTIVE TOOLS. ATTENTION TO THE HUMAN ELEMENT IN THE WORKPLACE IS CRITICAL TO
TODAY’S TECHNOLOGY-DRIVEN ENVIRONMENT, AND DAVIES-BLACK BOOKS OFFER TIMELY SOLUTIONS AS WE
SEEK TO WORK TOGETHER MORE INSIGHTFULLY, PRODUCTIVELY, AND HUMANELY.
Davies-Black and its colophon are registered trademarks of CPP, Inc. Myers-Briggs Type Indicator, MBTI, Myers-Briggs, and Introduction to Type
are registered trademarks of the Myers-Briggs Type Indicator Trust. Center for Creative Leadership is a registered trademark owned by the Center
for Creative Leadership. Partnership Continuum is a trademark of Stephen M. Dent. PaperRoom and Partnership PACT are trademarks of Sydney
Rice. Authentic Vocation and QuantumShift! are trademarks of Marcia Bench.
2
NEW TITLES
::
AUGUST 2006
Learn how to be a New Careerist—blazing trails and redesigning the corporate landscape
THE OPT-OUT REVOLT
New
AUG. 2006
Why People Are Leaving Companies to Create Kaleidoscope Careers
Lisa A. Mainiero and Sherry E. Sullivan
As never before, workers are searching for a life that
profiles hundreds of modern-day trailblazers who have
:: Lisa A. Mainiero, Ph.D.
is richer, more balanced, authentic, and challenging.
created Kaleidoscope Careers—defined by personal
is a well-known authority, speaker, and consultant, and a noted
And when they find that their needs can’t be met in
needs, life values, and a new 21st-century definition
expert on women and men in the workplace. She has appeared
the traditional workplace, they are taking control and
of success—inside and out of traditional corporate
walking away.
boundaries. Featuring dozens of examples from leading
The Opt-Out Revolt delivers the facts behind this
400 pp
0-89106-186-X
cloth
order no. 7926DB02
978-0-89106-186-1
2006
$28.95
dozens of international publications, such as Business Week,
companies that have achieved remarkable success in
Working Woman, the Washington Post, the New York Times,
growing phenomenon: how the universal need for
turning around this threatening “brain drain” trend, this
and the London Times. She is professor of management at the
authenticity, balance, and challenge drives career and
timely book offers a blueprint for designing a workplace
life decisions for women and men alike; the critical
that encourages loyalty, retains talent, and, ultimately,
role gender plays in the patterns of today’s careerists;
improves the health and competitiveness of the
is associate professor of management at Bowling Green State
what choices women are making and why; how men’s
organization.
University and a Small Business Institute Director. An award-
Charles F. Dolan School of Business at Fairfield University.
:: Sherry E. Sullivan, Ph.D.
winning educator and scholar, she is associate editor of the
priorities differ from women’s and how they affect their
6x9
on Oprah, CNN’s Newsnight with Aaron Brown, Good Morning
America, and Larry King, and her work has been featured in
career paths; and what the best organizations are doing
CONTENTS
to stem the flow of talent heading out the door.
Why Work Doesn't Work Anymore / Why Women Walk
International Journal of Small Business and serves on the editorial review board of several prestigious academic journals.
With research data from the authors’ five-year
Away / Off with the Male Straitjacket / Kaleidoscope
“The Opt-Out Revolt illuminates what workers want
study of over 3,000 professional women and men, and
Careers / The Quest for Authenticity / The Search for
in a career—and the mystery of why employers are
copublished with WorldatWork®/Alliance for Work-Life
Balance / The Drive for Challenge / No More Business
not providing enough of it. The authors’ kaleido-
Progress, this one-of-a-kind look at today’s workplace
as Usual
• copublished with
WorldatWork®/
Alliance for Work-Life Progress
scope model is a convincing solution that should
be embraced by people and companies alike: to let
people rearrange the pattern to help them be both
productive and fulfilled.”
–Rosabeth Moss Kanter,
Harvard Business School Professor and best-selling
author of Confidence: How Winning Streaks
and Losing Streaks Begin and End
DAVIES-BLACK PUBLISHING 800.624.1765 FAX 650.623.9271 www.daviesblack.com
NEW TITLES
::
AUGUST 2006
Discover how to make leadership as simple as possible—and no simpler
New
AUG. 2006
GREAT LEADERSHIP
What It Is and What It Takes in a Complex World
Antony Bell
:: Antony Bell
Responding to the growing demand for leadership that
And integrating leader development with organization
is cofounder and managing partner of Leader Development, Inc.,
is both competent and principled, leadership develop-
development, he demonstrates clearly what results
ment expert Antony Bell offers an easy-to-grasp, work-
when leadership is effectively practiced in its three
able framework that gets to the very heart of what
main dimensions: employees align with the organiza-
An adjunct faculty member of the Daniel School of Management
defines greatness: knowledge, skills, and talents com-
tion’s mission, commit their heart and soul to improving
at the University of South Carolina, he is an international speaker
bined with the inner qualities of a leader that drive
their productivity, and collectively contribute to improv-
and noted specialist in coaching executive teams for clients,
noble actions.
ing the corporate bottom line.
whose nationwide consulting partners have worked with such
clients as Allied Signal, Bose Corporation, and March of Dimes
on issues of leadership development and organizational change.
including Nike South Africa and British Telecom.
“Great Leadership combines profound insight with
a very practical and usable framework to exercise
great leadership, and in doing so, it fills a void in
the literature on leadership. Corporate leaders at all
levels should read and assimilate it. I highly recommend this wonderful book.”
–The Honorable Jack Kemp,
former Congressman, Cabinet Secretary,
and Vice-Presidential candidate
For any current or aspiring leader looking to take
charge of his or her growth, Great Leadership traces
CONTENTS
leadership’s evolution, pulling together the research
The Foundations for Great Leadership / The
and writings of such eminent thinkers as Rosabeth
Importance of a Leadership Framework / The Source of
Moss Kanter and Warren Bennis, Daniel Goleman and
Our Confusion / The Complete Picture on Leadership /
John Kotter into a coherent and practical whole that
Character in Leadership / The Soul of the Leader /
makes complexity manageable and leadership develop-
The Heart and Mind of the Leader / Competence in
ment as simple as possible. Bell introduces his Three
Leadership / The Three Dimensions of Leadership /
Dimensions of Leadership model and plenty of practical
The Mystery of Organizations / The Practice of
tools to help assess when and how to achieve great-
Organizational Leadership / The Practice of Operational
ness in leading organizations, operations, and people.
Leadership / The Practice of People Leadership / Your
Leadership Development Curriculum
6x9
232 pp
0-89106-215-7
cloth
order no. 7940DB02
978-0-89106-215-8
2006
$27.95
3
4
NEW TITLES
::
SEPTEMBER 2006
Discover how to create work-life balance and build a lasting legacy
New
SEPT. 2006
CEO ROAD RULES
Right Focus, Right People, Right Execution
Mary Key and Dennis Stearns
Whether fighting off competitors or tackling time chal-
fulfillment. Pragmatic yet inspiring, authors Key and
:: Mary Key, Ph.D.
lenges that strain even the best personal and business
Stearns take readers step by step through a dynamic
heads Mary Key & Associates, Inc., whose clients have included
relationships, the 50 top private company CEOs profiled
learning process that translates strategies into an in-
in CEO Road Rules defined success on their own terms
dividual Significance Plan and demonstrates how any
and moved from simple success to significance. No
CEO or executive can build a full and integrated life
Forums, where she facilitates monthly roundtables with partici-
longer satisfied with the external trappings of success,
that has lasting significance beyond money, fame,
pating CEOs. Formerly an executive director of Inc. magazine’s
these CEOs found balance and fulfillment in all areas of
and power.
0-89106-217-3
order no. 7943DB02
978-0-89106-217-2
2006
$24.95
Eagles CEO Program, she is author of several books, including
CONTENTS
:: Dennis Stearns
and family, their community, and the world.
The CEO’s Ride / Focus / The Right Road / The Right
president of Stearns Financial Services Group, is an award-
Focus / The Right Planning / People / The Right
winning Certified Financial Planner™ Practitioner and wealth man-
mattered most in these leaders’ transformation—
People / The Right Resiliency / Execution / The Right
agement expert. A noted expert in scenario building, he has con-
focus, people, and execution—CEO Road Rules brings
Execution / The Right Legacy
together a wealth of real-world examples, dozens of
cloth
Latin America, she also partners with Renaissance Executive
a profound difference to their employees, their friends
Zeroing in on the three key areas of leadership that
240 pp
Consulting with leaders across Europe, Asia, and North and
The Entrepreneurial Cat: 13 Ways to Transform Your Work Life.
their lives while building a lasting legacy that has made
5 1/ 4 x 8
Ericsson, Nokia, Nissan, Bausch & Lomb, and Georgia-Pacific.
techniques and tools, and a fictional tale of one CEO’s
ducted advanced planning workshops for Charles Schwab & Co.,
and has been providing financial planning and investment management services to public and private company CEO-level
clients for more than 25 years.
journey of self-discovery to explore the vision, mission,
and meaning that drive individual happiness and
“The people dimension is the great management
multiplier, especially for top executives. Positive,
knowledgeable, inspiring managers are always in
short supply. Key and Stearns’ ‘case history’ will
cause good managers to reflect on improving
their talents.”
–L. Daniel Jorndt,
CEO and Chairman, Retired,
Walgreen Co.
NEW TITLES
::
OCTOBER 2006
Uncover fresh insights into developing quality employee-manager relationships
New
OCT. 2006
WHAT PEOPLE WANT
A Manager’s Guide to Building Relationships That Work
Terry R. Bacon
:: Terry R. Bacon, Ph.D.
What do Gen-Y employees need from their Baby
sustain an identity of merit. With dozens of real-world
is founder, CEO, and chairman of Lore International Institute,
Boomer managers that Gen-Xers don’t? How does
examples, sample dialogue, and nearly 200 tips and
a global executive development firm whose work with such
Fortune 500 firms as American Express, Cargill, Centex, Fluor,
General Electric, Halliburton, Raytheon, and Ford Motor Company
has included executive assessment, coaching, education, and
gender affect employee-manager relationships? What
techniques, What People Want also offers a variety of
separates introverts and extroverts?
tools to help managers address their own needs for
More than ever before, managing a diverse work-
personal and psychological space and work-life balance,
organizational consulting in talent management and human capi-
force requires flexibility, sensitivity to a range of values,
and advice on how to avoid such bad behaviors as bul-
tal development. He has coached thousands of executives and
and respect for each person’s intrinsic needs, rights,
lying and intimidation, which can demotivate staff and
and differences. With an eye toward the changing
damage the organization.
designed and delivered hundreds of programs on leadership,
management, and interpersonal effectiveness over his 30-year
career as a coach, teacher, and consultant. A prolific author and
demographics and complexity of today’s workplace,
popular speaker, his most recent books include Winning Behavior,
What People Want uncovers the truth about what
CONTENTS
The Behavioral Advantage, Powerful Proposals, and Adaptive
people really want from their relationships at work.
What People Want Most / In You I Trust / Being
Interweaving interesting and often surprising
Worthy of Trust / Setting the Right Tone / Being
Coaching.
“What People Want argues persuasively that everyone
can learn to behave—and possibly even to be—
more like a ‘people person.’ If you know it’s impor-
insights from his original research, Terry Bacon lays out
Sensitive / Respecting Others / Making It Personal /
a set of proven best practices that focus on the seven
A Good Self / Respecting Yourself / Keeping an Even
needs that matter most to co-workers, peers, and direct
Keel / Behaving Badly (and How to Avoid It) / Enjoying
reports: trust, challenge, self-worth, competence,
the Journey
appreciation, excitement, and an ability to develop and
tant but don’t know how to do it, this is the book
for you.”
–Dr. Michael Watkins
author,
The First 90 Days
6x9
240 pp
0-89106-216-5
cloth
order no. 7934DB02
978-0-89106-216-5
2006
$27.95
5
6
LEADERSHIP AND MANAGEMENT
Use this dynamic tool kit to get working relationships to work
WORK IT OUT
Using Personality Type to Improve Team Performance
Revised Edition
Sandra Krebs Hirsh and Jane A. G. Kise
Managers come and go. Projects end and teams dis-
ences while capitalizing on the unique strengths of
:: Sandra Krebs Hirsh
band. No matter how often or how quickly business
every individual. They examine each leadership and
an international consultant and noted author on personality type,
events change, people and the resulting conflicts
management style based on type—from visionary
remain very much the same. For nearly a decade, Work
INFJs to entrepreneurial ENTPs—and through case
It Out has been at the forefront helping business lead-
studies and techniques that run throughout every chap-
ers, managers, and consultants simplify the complex—
ter detail effective teambuilding and coaching strate-
and sometimes chaotic—interactions between people
gies to enhance communication, reduce stress, resolve
at work. Now with fresh insights on applying key con-
personality conflicts, and improve individual, team, and
cepts from the Myers-Briggs Type Indicator® (MBTI®)
organizational performance.
tool in executive coaching, plus more hands-on exer7x9
264 pp
0-89106-212-2
paper
order no. 7937DB02
978-0-89106-212-7
2006
$19.95
works with such clients as Honeywell and 3M on issues of leadership, career, and organization development. Her best-selling
books include LifeTypes, LifeKeys (with Kise), and Introduction to
Type® in Organizations, which has sold over 1 million copies.
:: Jane A. G. Kise, Ed.D.
is a management consultant specializing in teambuilding and
strategic planning and coauthor of Introduction to Type® and
Coaching and SoulTypes (with Hirsh). A board member of the
Association for Psychological Type, she is also on the faculty of
cises and examples, this newly revised edition of Work
CONTENTS
the Center for Applications of Psychological Type.
It Out expands its focus on the powerful solutions type
Working It Out with Type / The Extraversion–
theory provides to address some of today’s most press-
Introversion Dichotomy / The Sensing–Intuition
ing issues: fostering sustainable change, building
Dichotomy / The Thinking–Feeling Dichotomy / The
strong management teams, preparing for rapid business
Judging–Perceiving Dichotomy / Style Differences /
solve the disruptive friction that arises between
growth, and battling office politics.
Style-Changing Stress / Influencing Upward / Coaching
people in the workplace, by applying contemporary
Yourself, Coaching Others / A Leader Who Put Type
insights on personality type and keys to under-
to Work
standing relationships.”
Whether you are managing up or struggling to
balance styles with direct reports or colleagues, type
experts Hirsh and Kise show how to celebrate differ-
“ The authors offer a new perspective on how to
–HR Magazine
Build the bottom line in your business: engaged people = enriched profits
DESTINATION PROFIT
Creating People-Profit Opportunities in Your Organization
Scott Cawood and Rita V. Bailey
:: Scott Cawood, Ph.D.
Learn from the leaders: Southwest Airlines and JetBlue
chart a steady course toward your destination, connect
is president of ModernThink, a research and consulting firm
to S. C. Johnson and Sallie Mae. Drawing inspiration
people to the business through shared goals and
and insight from exclusive interviews with senior exec-
accountability, and build in flexibility so that individuals
utives at today’s most exemplary companies, including
and teams across the organization can adapt seam-
Fortune’s annual “100 Best Companies to Work For” list, he
many perennial favorites on Fortune’s list of the “100
lessly every step along the way.
also has held executive positions at Revlon and W. L. Gore &
Best Companies to Work For,” Destination Profit delivers
helping such clients as Kellogg and Dow Chemical build great
organizations where people want to work. Formerly vice
president of the Great Place to Work Institute, creator of
Associates.
:: Rita V. Bailey
founder and CEO of QVF Partners, is a 25-year veteran of
Copublished with the American Society for Training
a fresh approach to business excellence that places
& Development, Destination Profit makes the engaged
people squarely at the center of the drive toward profit-
people = enriched profits link clear and actionable for
ability and sustained competitive advantage.
any executive or manager dedicated to creating a work-
Southwest Airlines, most recently as director of the University
From two undisputed experts who helped link people
for People. She has been featured in Fortune, Business Week,
to profitability at Southwest Airlines and Revlon comes
to improve productivity, reduce turnover, and deliver
and the Wall Street Journal and was the 2005 national board
this inspiring yet practical look at how to transform the
unbeatable customer loyalty, chart-topping growth, and
popular “best company” ideal into a toolbox for every-
superior financial performance.
chair of the American Society for Training & Development.
place culture that connects people to the organization
day use. Authors Cawood and Bailey profile 13 extraor“Finally, a book about the people-profit connection
from authors who both get it and have done it!
This book provides an illuminating, how-to path
for any leader in any organization.”
dinary companies and their stories of vision, endurance,
CONTENTS
faith, and failure. With dozens of exercises and key
The People Connection / Pathways to Profitability /
business examples, they lay out a step-by-step pathway
The 4-A Process / Awareness / Alignment /
to profitability that is based on their 4-A process of
Accountability / Adaptation / The Human Side
awareness, alignment, accountability, and adaptation:
–Stephen M. R. Covey
CEO,
Coveylink
6x9
264 pp
0-89106-196-7
cloth
order no. 7933DB02
978-0-89106-196-0
2006
$26.95
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POLITICAL SKILL AT WORK
5-D LEADERSHIP
Impact on Work Effectiveness
Key Dimensions for Leading in the Real World
Gerald R. Ferris, Sherry L. Davidson, and Pamela L. Perrewé
Scott Campbell and Ellen Samiec
Political Skill at Work is the first thorough examination
5-D Leadership dispels the myth that there is only one
of an ability that is as subtle as it is powerful. This
way to be an effective leader by exposing the reality
well-documented book is rich with examples of individ-
of what it takes to be a successful leader: a continual
uals using political skill to succeed in the corporate
shifting between various leadership approaches, to
world, government, education, and sports. Combining
respond to whatever each unique situation demands.
scholarship with practical advice, the authors explore
Bringing together real-world examples, Campbell
what political skill is (and isn’t), why and how it works,
and Samiec explore the five key leadership dimensions
and how it can be measured and developed. They define
employed by the most successful leaders today:
four key dimensions of political skill: social astuteness,
commanding, visioning, enrolling, relating, and
interpersonal influence, networking ability, and appar-
coaching. With profiles of seven common business
ent sincerity. Their 18-item Political Skill Inventory,
challenges, they detail when and how to use each
which is easily self-administered and scored, measures
dimension and the concrete actions required to achieve
strength in these areas. Techniques to improve each
specific strategic objectives.
ability are discussed, along with an arsenal of political
tactics that contribute to professional success.
6x9
192 pp
0-89106-210-6
:: Gerald R. Ferris, Ph.D.
cloth
is an international speaker, author, and consultant whose clients
2005
order no. 7923DB02
:: Scott Campbell
$32.95
is the Francis Eppes Professor of Management and professor
throughout North America include Nike, IBM, General Electric,
and Procter & Gamble.
6x9
256 pp
0-89106-197-5
cloth
2005
order no. 7925DB02
$27.95
of psychology at Florida State University.
“ Provides clear direction for those
:: Sherry L. Davidson, Ph.D.
is a research scientist at the Child and Family Policy Center at
New York University’s School of Education.
:: Pamela L. Perrewé, Ph.D.
is the Jim Moran Professor of Management and distinguished
who wish to improve this aspect of
their professional life. Leaves little
:: Ellen Samiec
is a noted leadership expert and author, and has been featured
in the Globe and Mail and CMA Management magazine, and
on radio and television.
room to question the validity or
utility of political skill in the modern corporate world.”
“ This book stands out among the
many on the subject of leadership
by providing a clear framework of
five dimensions. A highly valuable
Campbell and Samiec are cofounders of 5-D Leadership, a training, coaching, and consulting consortium.
book that is well written and
organized.”
research professor in the College of Business at Florida State
University.
–Human Resource Planning
–Stern’s Management Review Online
Shows new executives how to succeed in their most difficult career transition
THE NEXT LEVEL
What Insiders Know About Executive Success
Scott Eblin
:: Scott Eblin
After the thrill of promotion to an executive position
a former Fortune 500 HR executive, is a professional certified
comes the sobering reality of just how difficult it is to
work for transformational behavior and thinking—for
succeed at this level—and how hard it can be to find
creating executive presence, the confidence that is
World Bank successfully navigate the changing landscape of
help. Some 40 percent of new executives don’t last 18
critical for success. The book concludes with a process
leadership. He is a graduate of Davidson College, Harvard
months. Why do so many employees with strong track
for readers who want to identify their highest-priority
University, and Georgetown University’s leadership coaching
records derail when promoted to the executive suite? In
development opportunities and work to improve their
coach. As president of The Eblin Group, he helps clients from
AOL, Capital One, Northrop Grumman, Sallie Mae, and The
certificate program, where he is also on the faculty. Eblin is a
member of the International Coach Federation and the Alliance
for Strategic Leadership.
The Next Level, Scott Eblin draws on 20 years of expe-
executive-level potential. The Next Level is essential
rience as a leader and executive coach to identify why
for corporate leaders who have just been promoted to
new executives fail—and offers a practical program for
or are on track for the executive level, as well as more
achieving success.
experienced leaders who want a “refresher” and for
Rising executives must understand that the
“The Next Level identifies the behaviors and beliefs
Beyond this tactical advice, Eblin provides a frame-
leadership development specialists and coaches.
that top-performing executives need to pick up and
strengths and actions that drove their career progress
let go of as they reach the highest levels of their
at lower levels—such as technical prowess—will not
CONTENTS
necessarily sustain their success as executives. They
Advancing Through Uncharted Terrain / Pick Up
need to adopt new behaviors and beliefs, and, more
Confidence in Your Presence / Pick Up Regular Renewal
important, let go of old ones. Eblin identifies nine sets
of Energy and Perspective / Pick Up Custom-Fit
of opposing behaviors that can make or break new
Communications / Pick Up Team Reliance / Pick Up
executives and describes how to handle them. To illus-
Defining What to Do / Pick Up Accountability for Many
trate his points, he interviews 30 accomplished senior
Results / Pick Up Looking Left and Right as You Lead /
executives who offer candid, mentoring stories about
Pick Up an Outside-In View of the Entire Organization /
breaking into the executive ranks and what worked and
Pick Up a Big Footprint View of Your Role
organization. A fascinating book not to be missed.”
–Ken Blanchard,
coauthor,
The One Minute Manager
®
and The Secret
didn’t work for them.
6x9
240 pp
0-89106-193-2
cloth
order no. 7932DB02
978-0-89106-193-9
2006
$26.95
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10
Discover how Gen X women can trade career frustration for transformation
THE NEXT REVOLUTION
What Gen X Women Want at Work and
How Their Boomer Bosses Can Help Them Get It
Charlotte Shelton and Laura Shelton
The second half of the book is a call to action,
satisfaction. Gen X women are especially frustrated.
encouraging Gen X women to carry on the revolution
Successors to a generation of feminists who fought for
their mothers started. A four-point plan shows Gen Xers
equal opportunity, these young women expected to
how to change from victims to activists and take charge
reap the benefits of their mothers’ struggles—only to
of creating a satisfying work environment. Examples of
ment and is a visiting professor in Peking University’s Inter-
find that not much has changed. Disillusioned, many
successful X-friendly companies demonstrate how
national MBA program. She is author of Quantum Leaps.
have chosen to leave the professional workforce. If this
Boomer employers can attract and retain Xer talent.
“opt out” trend continues, the corporate world will lose
Finally, the authors discuss seven quantum life skills
an invaluable pool of talent, just when retiring Boomers
offering both generations an opportunity for personal
will trigger a labor shortfall. Worse, Gen Xers will lose
growth. The NeXt Revolution will benefit Xers and
Gen X career, she has held four jobs in TV broadcasting in
the chance to take their place as tomorrow’s leaders.
Boomers of both genders and the corporate world they
seven years, including working as a news producer, reporter,
share as it leads to a new understanding of the mean-
and anchor for NBC and CBS.
In this perceptive study, Charlotte and Laura
Shelton, a Boomer mother and Gen X daughter, exam264 pp
cloth
2005
0-89106-200-9
order no. 7930DB02
$24.95
revolution—and what it will take to change frustration
CONTENTS
to transformation. In the first half of the book, the
Daughters of the Revolution / Great Expectations /
authors use surveys with more than 1,200 Gen Xers
The More Things Change . . . / Quarterlife Crises /
and interviews with many others to create a multi-
From Money to Meaning / X-Friendly Workplaces /
dimensional portrait of this generation at work. Per-
Revolution X / Leading the Revolution
sonal stories are interwoven with analysis to reveal
how Gen Xers experience work, how Boomer workplace
attitudes clash with Xer expectations, and how men
and women differ in what they want from their careers.
a Boomer mother, is an author, management professor, coach,
and consultant. A founding member of WiseWork, a consulting
group specializing in innovative organization development, she
teaches in Rockhurst University’s Helzberg School of Manage-
:: Laura Shelton
who holds an M.A. degree in communications, is an awardwinning reporter for a FOX television affiliate. In her typical
ing of work and workplace possibilities.
ine the roots of this frustration—in part, the feminist
6x9
:: Charlotte Shelton, Ed.D.
Nothing typifies Generation X more than career dis-
“ This fascinating book shares the views of mom and
daughter. And they make some excellent points.”
–Kansas City Star
• foreword business book of the year finalist
Get involved in correcting America’s “reverse brain drain”
FLIGHT CAPITAL
The Alarming Exodus of America’s Best and Brightest
David Heenan
:: David Heenan
For centuries, the United States has been a magnet for
is a trustee for the Estate of James Campbell, one of the nation’s
human capital—ambitious, talented immigrants came
the global battle for human capital and its conse-
to make their fortunes and stayed to pump wealth into
quences for America, at a time when a shortage of
the University of Pennsylvania, the Columbia Graduate School
the U.S. economy. Today America relies more than ever
talented labor is exacerbated by post-9/11 immigration
of Business, and the University of Hawai’i. His articles have
on immigrant brainpower: more than half the Ph.D.s
restrictions. The outflow of brainpower, Heenan argues,
appeared in such leading publications as the Harvard Business
working here are foreign born, as are nearly half the
threatens U.S. technological and economic preemi-
Review, the New York Times, the Wall Street Journal, and the
physicists, computer scientists, and mathematicians,
nence, and even our security, unless quick action is
and many of Silicon Valley’s high-tech leaders. But,
taken. He proposes a dozen hard-hitting measures to
David Heenan warns, they may not be here long.
correct the situation, both short and long term. Timely
largest landowners, and a former senior executive with Citigroup
and Jardine Matheson. He has taught at the Wharton School at
Christian Science Monitor. He is author or coauthor of five other
books, including Double Lives.
In Flight Capital, Heenan describes how, within the
Flight Capital is the first comprehensive study of
and compelling, Flight Capital focuses attention on
past decade, America has gone from being the top
whether America will continue as a world leader,
impact will be felt far into the future, Heenan gives
importer of brainpower to a net exporter. Empowered
and on the new forces at play in the global economic
readers a firm foundation on which to build an
by the globalization of technology, emerging economies
community.
informed opinion about it and specific ways they
from Iceland to India are using aggressive initiatives to
“ By offering the human side of an issue whose
can respond.”
–Soundview Executive Book Summaries
attract top knowledge workers. In a “reverse brain
CONTENTS
drain,” hundreds of thousands of the best and brightest
Heading Home / Irish Uprising / Miracle on Ice / India
in America are returning to their native lands to pursue
Rising / Home to the World / The China Syndrome /
new opportunities. Heenan recounts the stories of
Cross-Strait Competition / Mideast Miracle /
dozens of emigrating professionals as an engaging way
Bienvenidos, Amigos / Confronting the Future
to explore the various factors—personal, cultural, eco• foreword business book of the year finalist
nomic, and political—that are fueling the exodus.
6x9
2005
328 pp
cloth
0-89106-202-5
order no. 7918DB02
$24.95
11
12
BIG CHANGE AT BEST BUY
WHEN OPPOSITES DANCE
THE COURAGE TO ACT
Working Through Hypergrowth to Sustained Excellence
Balancing the Manager and Leader Within
Five Factors of Courage to Transform Business
Elizabeth Gibson and Andy Billings
Roy G. Williams and Terrence E. Deal
Merom Klein and Rod Napier
Written by the consultants who led
With detailed profiles of notable
With thought-provoking case stud-
the change effort, Big Change at
figures in politics, business,
ies, the authors’ unique Courage
Best Buy showcases the proven
sports, and entertainment, When
Index questionnaire, and other
methods and tools that helped Best
Opposites Dance identifies four
hands-on tools, The Courage to Act
Buy achieve phenomenal growth
natural styles of managing and
offers a simple yet dynamic approach
and maps out in detailed, action-
leading and highlights the aware-
for assessing, fostering, teaching,
able steps what it takes to imple-
ness required of manager-leaders
and learning courage. The authors
ment organizational strategies that
to balance successfully the rational
detail the five factors of courage
fundamentally alter behavior—
and the spiritual, and embrace the
needed to face adversity, deal with
the key to sustained change. The
seemingly opposing forces of preci-
ambiguity, seize opportunities
authors focus on the three areas
sion and passion. The profiles offer
before they get away, and work
valuable lessons for forging a path
through rather than avoid conflicts:
Foreword by Brad Anderson, Vice Chairman & CEO, Best Buy Co., Inc.
where change matters most—the
head, the heart, and the hands—
and offer lessons on how to turn
6x9
328 pp
0-89106-176-2
cloth
2003
order no. 7904DB02
$26.95
to balance and harmony and shap-
6x9
ing a better workplace for all.
0-89106-179-7
a disciplined, customer-centered
operation.
:: Elizabeth Gibson
:: Andy Billings
cloth
“ Valuable for organizations
was an adjunct professor at Vanderbilt’s
Peabody College and a Senior Resident
and to sustain that renewal.”
Vice President at Merrill Lynch.
–Business Book Review
:: Terrence E. Deal, Ph.D.
is an educator and author of more than
led the consulting team for RHR Inter-
20 books, and a consultant with business,
national on the Best Buy Co., Inc., change
health care, military, educational, and
initiative. Gibson cofounded KnoWorks,
religious organizations around the world.
a division of RHR International. Billings
is Vice President of HR and OD for
Electronic Arts.
6x9
264 pp
0-89106-178-9
$25.95
:: Merom Klein, Ph.D.
cloth
2003
order no. 7908DB02
$26.95
is director of The Courage Institute and
:: Roy G. Williams
that want to renew themselves
candor, purpose, will, rigor, and risk.
2003
order no. 7909DB02
management practices and a culture designed for rapid growth into
240 pp
“ Its firm roots in modern
advises teams and leaders on courage
worldwide, with clients like Intel, NASA,
“ Valuable reading for managers
business and culture bring its
ARAMARK, CIGNA, Rafa”el, and Reckitt-
venturing into the use of
contents to a level that allows
Benckiser.
teams and those wishing to
readers to glean many valuable
ideas.”
–Soundview Executive Book
Summaries
• foreword career book of the
year finalist
:: Rod Napier, Ph.D.
teaches in the graduate program of Organizational Dynamics at the University of
Pennsylvania.
enhance their existing work
teams.”
–Academy of Management
Executive
THE ACCOUNTABLE ORGANIZATION
THE MYTH OF LEADERSHIP
DECENT PEOPLE, DECENT COMPANY
Reclaiming Integrity, Restoring Trust
Creating Leaderless Organizations
How to Lead with Character at Work and in Life
John Marchica
Jeffrey S. Nielsen
Robert L. Turknett and Carolyn N. Turknett
Foreword by Kent C. “Oz” Nelson, former Chairman & CEO, UPS
Foreword by Don Harmon, Illinois State Senator
The Accountable Organization
Jeffrey Nielsen calls for an end to
With their dynamic Leadership
shows how to identify an organiza-
“rank-based” organizational struc-
Character Model, the Turknetts
tion’s values and purpose, integrate
tures, which foster secrecy and mis-
have captured the essence of what
them into a strategic plan, and
communication, and steal the joy
it takes to revitalize attitudes and
develop a focused road map for exe-
from work, while breeding corrup-
behavior, unleash leadership integ-
cution that provides clarity, defines
tion and abuse of power. Nielsen’s
rity, and reinvigorate organizations.
performance standards, and offers a
new model is the “peer-based”
They identify the eight essential
common frame of reference for indi-
organization, which uses rotating
traits of leadership character:
vidual and organizational accounta-
peer leadership councils and cross-
empathy, emotional mastery, lack of
bility. John Marchica’s personal
functional task forces to manage
blame, humility, accountability, cour-
story, interviews with CEOs, and a
the organization’s work. These new
age, self-confidence, and focus on
profile of Southwest Airlines—the
entities are better suited to making
consummate accountable organiza-
5 1/ 4 x 8
decisions based on the organiza-
6x9
tion—offer actionable strategies,
0-89106-185-1
tion’s competencies and customer
0-89106-199-1
guidelines, and tools to help anyone
order no. 7912DB02
needs, rather than on static func-
order no. 7911DB02
232 pp
cloth
2004
$24.95
with the desire to influence change.
:: John Marchica
a four-time finalist for the Ernst and
“The bottom line: This is a
good read, especially for
divisions.
:: Jeffrey S. Nielsen
managers, CEOs, and
is an internationally recognized consultant
founder and CEO of information services
entrepreneurs.”
whose firm, Intellectual Capital Develop-
provider FWI—twice named to Inc.’s list
companies.
cloth
2004
$25.95
tional groups or other artificial
Young Entrepreneur of the Year Award, is
of America’s 500 fastest-growing
the whole. Dozens of leaders, in
208 pp
–Training
ment, helps individuals act strategically
their own words, bring to life the
6x9
struggles and triumphs of develop-
0-89106-206-8
ing the behaviors of character and
order no. 7921DB02
224 pp
cloth
2005
$25.95
ethical leadership required to bring
• foreword business book of
the year finalist
• independent publishers
business/career book of
the year finalist
out the best in everyone.
“An accessible, thoughtful
book, reinforced with many
:: Robert L. Turknett, Ed.D.
:: Carolyn N. Turknett, M.A.
interesting and informative
are cofounders of the Turknett Leadership
real-life examples.”
Group, an Atlanta-based consulting firm
and think like business owners. Previously,
working with such clients as BellSouth,
he worked with the Franklin Covey Com-
Kodak, American Cancer Society, and
pany and Right Management Consultants.
Hewlett-Packard.
–Stern’s Management Review
Online
13
14
WORKING GLOBESMART
BRIDGING THE BOOMER-XER GAP
MANAGER OF CHOICE
Twelve People Skills for Doing Business Across Borders
Creating Authentic Teams for High Performance at Work
Five Competencies for Cultivating Top Talent
Ernest Gundling
Hank Karp, Connie Fuller, and Danilo Sirias
Nancy S. Ahlrichs
Foreword by Stan Herman, author of The Tao at Work
Gundling’s unique GlobeSmart
This book explodes the myth of Gen
Today when employees leave a job,
model shows how to develop
Xers as slackers and self-absorbed
they’re often quitting their manager
cultural competencies at the orga-
job-shifters and exposes the truth
rather than their position or orga-
nizational, group, and interpersonal
about how Boomer leaders can
nization. Stemming the tide requires
level, highlighting 12 key skills criti-
build a team-based business land-
“managers of choice”—supervisors
cal for success. Working GlobeSmart
scape. The authors identify the
who stay ahead of the game by
addresses issues of global team-
values that unite and divide the
nurturing employee talent. Manager
work, customer relations, change
generations and translate their
of Choice explores five critical com-
management, strategy, and innova-
research into management strate-
petencies of human capital man-
tion and demonstrates the power of
gies accommodating these differ-
agement: talent scouting, relation-
the Global People Skills framework
ences: empowering others vs. self-
ship building, trust building, skill
to bring vision and strategy to life,
empowerment, conflict resolution
to create training and development
programs for multicultural learners,
and to develop or participate effec-
6x9
408 pp
0-89106-177-0
cloth
vs. conflict management, and
autonomy vs. interdependence.
0-89106-159-2
2003
order no. 7905DB02
$29.95
Eaton Global, working with such clients
as AT&T, Cisco, Motorola, Ford, Morgan
cloth
2002
• foreword business book
of the year finalist
$27.95
the faculty of management at Hampton
University.
6x9
256 pp
cloth
:: Nancy S. Ahlrichs, SPHR
0-89106-180-0
is a consultant, columnist, national
order no. 7906DB02
2003
ment issues, and author of Competing
• foreword business book
gold winner
Order as a set with Competing
for Talent and save $6.95.
for Talent. She currently heads up EOC
Strategies, LLC.
set of 2
$55.95
order no. 79000DB02
• SHRM global conference
bestseller
Stanley, and Hewlett-Packard, and is also
lecturer at the Haas School of Business at
the University of California, Berkeley.
:: Connie Fuller, Ph.D.
is a senior OD consultant at International
Truck and Engine and an adjunct professor
at Northern Illinois University.
:: Danilo Sirias, Ph.D.
is assistant professor of management at
Saginaw Valley State University.
$27.95
speaker on human resource and manage-
:: Hank Karp, Ph.D.
is an author and consultant, and serves on
is cofounder and director of Meridian-
192 pp
order no. 7880DB02
tively in a global team.
:: Ernest Gundling, Ph.D.
building, and brand building.
6x9
• copublished with the
Society for Human
Resource Management
(SHRM)
®
TLC AT WORK
TOOLS FOR TEAM EXCELLENCE
TOOLS FOR TEAM LEADERSHIP
Training, Leading, Coaching All Types for Star Performance
Getting Your Team into High Gear and Keeping It There
Delivering the X-Factor in Team eXcellence
Donna Dunning
Gregory E. Huszczo
Gregory E. Huszczo
Drawing on the key concepts of the
Packed with practical team training
Tools for Team Leadership intro-
Myers-Briggs Type Indicator tool,
exercises, this volume provides
duces the critical “X-factor” in team
TLC at Work explores the core prac-
comprehensive information on build-
success—leadership. The book
titioner competencies that lay the
ing, assessing, and improving team
identifies the chief responsibilities
groundwork for a trust-based work-
performance. For team leaders or
of every team leader and delivers a
ing relationship and for learning
members, it describes how to de-
power-packed toolbox for use in
effective techniques to create,
velop the seven key components of
analyzing a team’s strengths and
coach, and monitor a development
effective teams: specific targets,
weaknesses, creatively brainstorm-
plan with others. Dunning spot-
appropriate talent, clear roles and
ing strategies and tactics, generat-
lights the five core competencies
responsibilities, efficient proce-
ing options and facilitating consen-
every worker needs in today’s work-
dures, constructive relationships,
sus, and implementing action plans
®
place: self-responsibility, communication, mindfulness, productivity,
7 3/ 8 x 9 1/ 4
312 pp
0-89106-192-4
paper
2004
order no. 7907DB02
$22.95
and proactivity. Includes powerful
active reinforcement, and diplomatic ties with other parts of the
organization.
assessment tools and checklists,
practical tips and step-by-step
“A comprehensive guide for
facilitating professional
and a detailed guide to eight dis-
growth and development.”
tinct ways of working based on
type.
–T + D
248 pp
0-89106-081-2
cloth
1996
order no. 7356DB02
$28.95
:: Gregory E. Huszczo, Ph.D.
is an award-winning teacher and
advice, a sample development plan,
that help teams help themselves.
6x9
researcher and a licensed psychologist,
Order the 2 “Tools” books
and save $7.95.
consultant and trainer, facilitator, and
set of 2
author. He is currently professor of orga-
order no. 79001DB02
$49.95
It covers team building for both
6x9
new and established teams, with
0-89106-201-7
special help for team building at
order no. 7897DB02
320 pp
cloth
2004
$28.95
the top, and includes a self-study
review at the end of each chapter
to help turn key learning concepts
into a plan of action.
Order the 2 “Tools” books
and save $7.95.
set of 2
$49.95
order no. 79001DB02
nizational behavior and development at
Eastern Michigan University.
:: Donna Dunning
is the award-winning author of What’s
Your Type of Career? as well as a consultant, certified human resources professional, teacher, and psychologist.
15
16
BREAKTHROUGH CREATIVITY
TEAM TROUBLESHOOTER
DOUBLE LIVES
Achieving Top Performance Using the Eight Creative Talents
How to Find and Fix Team Problems
Crafting Your Life of Work and Passion for Untold Success
Stories of Extraordinary Achievement
Lynne C. Levesque
Robert W. Barner
David Heenan
Foreword by Warren Bennis
Foreword by Andrew J. Kaslow, AOL Time Warner
It takes more than just “thinking
Team Troubleshooter offers a practical
For years, an iron law prevailed:
outside the box” to build a flexible,
approach to help teams meet per-
Specialize when you’re young and
adaptive organization that will
formance challenges head-on, resolve
you will have the winning ticket to
survive competitive battles, grow
problems quickly, and get back on
success. Today people increasingly
and prosper, and provide the envi-
track. With more than 40 assessment
pursue a more flexible lifestyle and
ronment that attracts and keeps
tools, techniques and strategies, exer-
explore a second interest or vocation
its best talent. On the basis of re-
cises, charts, graphs, and more, this
to reinvent themselves in new and
search in personality, innovation,
hands-on guide identifies the 12 most
exciting ways. Double Lives profiles
and creativity, as well as experi-
common problems that hinder suc-
the paths of 10 extraordinary individ-
ence helping top executives achieve
cess and presents a five-step plan for
uals—from Sony chairman Norio
their potential, Lynne Levesque
guiding a team through the improve-
identifies eight distinct creative
ment process. Includes the Team
0-89106-151-7
Health Check assessment, which
order no. 7862DB02
talents and describes how each
6x9
288 pp
cloth
talent works, how each contributes
0-89106-153-3
to the creative process, and how
order no. 7871DB02
$26.95
to the key performance areas covered in the book’s 12 problem-
team building, and strategic plan-
solving chapters.
:: Lynne C. Levesque, Ed.D.
is an international consultant, trainer, and
author.
344 pp
paper
“ There are many excellent
books on the subject of
Ohga to astronaut Sally Ride—who
achieved spectacular success and
2001
$32.95
shows how team problems relate
2001
each can improve decision making,
ning and thinking.
7 3/ 8 x 9 1/ 4
“ Need a little first aid for your
squad? Open up and say,
happiness through pursuit of a second
6x9
passion. The book offers 20 keys to a
0-89106-167-3
double life, a step-by-step road map
–Black Enterprise
:: David Heenan
• foreword career book silver
winner
oversees strategic direction for the Estate
of the best.”
Development for Belo Corp. and an
of James Campbell, was a senior execu-
adjunct professor at Southern Methodist
tive at Citigroup and Jardine Matheson,
University.
and served on the faculties of The
Wharton School, the Columbia Graduate
School of Business, and the University of
Hawai’i.
$24.95
• ben franklin best career book
finalist
is Vice President of Management
• foreword business book of the
year finalist
order no. 7896DB02
renaissance.
creativity, but this is one
–Amazon.com
cloth
2002
you can use to craft a personal
‘Troubleshoot.’”
:: Robert W. Barner
264 pp
THE LEADER’S WINDOW
CAPITALIZING ON CONFLICT
Mastering the Four Styles of Leadership to
Build High-Performing Teams
Second Edition
Strategies and Practices for Turning Conflict
to Synergy in Organizations
John D. W. Beck and Neil M. Yeager
Kirk Blackard and James W. Gibson
Lacey T. Smith
The Leader’s Window presents an
Dealing with counterproductive
Get It! Street-Smart Negotiation at
authoritative system to help you
conflict in an organized, holistic,
Work examines the emotions that
lead employees toward high-
and systemic manner can lead to
are part of all decision making,
performance teams. Leader profiles
stronger and more resilient orga-
emphasizing the importance of rec-
and case examples illustrate suc-
nizations. The responsibility for
ognizing real motivations behind
cessful strategies, while stories of
creating such a culture rests
stated positions. This requires a
misguided leadership show pitfalls
squarely on the shoulders of man-
combination of skills—asking the
to avoid. Charts, action lists, process
agement. Drawing from diverse
right questions, building a rapport
plans, performance contracts, self-
business, legal, and academic back-
with the other party, and under-
assessments, and tools to create
grounds, sharing proven strategies
standing their true interests, as
baseline leadership measures pro-
and best practices, the authors
GET IT! STREET-SMART NEGOTIATION
AT WORK
How Emotions Get You What You Want
vide needed help to harness worker
6x9
potential and transform that poten-
0-89106-160-6
tial into results-driven teams.
order no. 7874DB02
320 pp
cloth
2001
address specific leadership actions
necessary to resolve workplace
$28.95
conflicts.
6x9
296 pp
0-89106-164-9
cloth
2002
order no. 7886DB02
$36.95
well as your own. Smith distills
7x9
65 “Lessons from the Street” that
0-89106-207-6
make the process work. Eye-open-
order no. 7917DB02
is a director of the Charter Oak
“ Reader-friendly, immensely
:: Kirk Blackard, J.D.
a Houston-based consultant and conflict
Consulting Group and the creator of
practical, well illustrated.
resolution practitioner, serves on the pan-
The L-4 Leadership System.
Illuminating! A great read for
els of mediators for the U.S. Postal Service
anyone who is trying to live
:: Neil M. Yeager
is a director of the Charter Oak
Consulting Group.
the 7 Habits at work.”
–Dr. Stephen R. Covey,
“ What’s refreshing about this
paper
2005
$18.95
ing examples, called “Street-Smart
Realities,” drive these lessons
:: John D. W. Beck, Ed.D.
192 pp
memorably home.
book is the authors’ view that
“ This book is filled with everyday wisdom for readers of
every stripe, but especially
for most companies and orga-
:: Lacey T. Smith
nizations, a dose of conflict is
studied negotiation at the Harvard
for negotiators and ADR
and the National Association of Securities
Dealers.
actually good.”
Negotiation Project and currently leads
practitioners.”
:: James W. Gibson, J.D., CLU
author, The 7 Habits of
attorney, mediator, and educator, is stu-
Highly Effective People
dents’ legal advisor and director of media-
–Dispute Resolution Journal
seminars on negotiation. He has been
an entrepreneur and attorney, and served
–Dispute Resolution Journal
as state senator and assistant attorney
general in Kentucky.
tion services at Sam Houston State
University.
17
18
CLEAR LEADERSHIP
HARDWIRED LEADERSHIP
LEARNING JOURNEYS
How Outstanding Leaders Make Themselves Understood,
Cut Through the Mush, and Help Everyone Get Real at Work
Unleashing the Power of Personality to Become a
New Millennium Leader
Top Management Experts Share Hard-Earned Lessons
on Becoming Great Mentors and Leaders
Gervase R. Bushe
Roger R. Pearman
Marshall Goldsmith, Beverly Kaye,
and Ken Shelton, Editors
Combating what the author calls
Roger Pearman uses the concepts
Bringing together a “who’s who” of
interpersonal mush—a dysfunction
of the Myers-Briggs Type Indicator®
today’s most successful leadership
that stifles learning, hampers collabo-
instrument to present a dynamic
experts, Learning Journeys reveals
rative teamwork, and closes down
look at human behavior and a new
what enables people to stand out
honest communication—Clear
way of thinking about leadership.
as great mentors and leaders:
Leadership details the skills that
On the basis of his own experience
they seize opportunities to learn
make partnership and leadership
and the field research of the Center
wherever they find them. Thirty-
possible: self-awareness, descrip-
for Creative Leadership, Pearman
seven provocative essays offer rich
tiveness, curiosity, and appreciation.
argues that everyone has the
lessons on learning to lead, over-
Bushe identifies the barriers to truth
capacity—the mental wiring—
coming setbacks, becoming open to
telling and how to overcome them,
to lead effectively. Hardwired
change, mentoring, developing self-
and shows how to become more
6x9
skilled at turning interpersonal
0-89106-152-5
clarity into action.
order no. 7870DB02
264 pp
cloth
2001
$28.95
Leadership offers readers the tools
6x9
and guidance they need to master
0-89106-116-9
leadership competencies.
order no. 7785DB02
256 pp
cloth
awareness, and more.
1998
6x9
248 pp
0-89106-147-9
$27.95
:: Marshall Goldsmith
cloth
2000
order no. 7854DB02
$25.95
is a leading executive development
:: Gervase R. Bushe, Ph.D.
is president of Clear Learning Ltd. and
professor of business administration at
Simon Fraser University.
“ Sample dialogues effectively
show how misunderstandings
occur.”
:: Roger R. Pearman, Ed.D.
is founder and principal of Leadership
Performance Systems, Inc., and
Qualifying.org, and past president of the
–Publishers Weekly
Association for Psychological Type.
consultant and editor of many best-
“ This is the true spirit of the
selling business books.
®
Myers-Briggs approach, and
able to steal a few moments in
let us hope that it is the crest
:: Beverly Kaye
human time, read this book,
of a wave for the future for
is president of Career Systems
even if you’re not out to save
organizations and institutions.”
International and author of Love ‘Em or
Lose ‘Em and Love It, Don’t Leave It.
–Bulletin of Psychological Type
the corporate world.”
–Continental
:: Ken Shelton
is chairman and editor-in-chief of
Executive Excellence Publishing.
“ If, in your busy life, you are
DREAMMAKERS
WORKING RELATIONSHIPS
THE LEADERSHIP SPECTRUM
Putting Vision & Values to Work
The Simple Truth About Getting Along with
Friends and Foes at Work
Six Business Priorities That Get Results
Michele Hunt
Bob Wall
Mary Burner Lippitt
Foreword by Max Du Pree
Foreword by Warren Schmidt, Chairman, World Heritage Foundation
For all those leading or immersed
Working Relationships offers a
Using the strategies presented in
in major organizational transforma-
step-by-step approach for diagnos-
The Leadership Spectrum, leaders
tion, this collection of 12 thought-
ing the underlying problem in a
can achieve the right results at the
provoking interviews proves that
dysfunctional work relationship and
right time in today’s fluid, fast-
grand-scale organizational change
provides the tools for confronting
changing business environment.
is possible even in the face of
difficult issues. Illustrating a
Through this proven, priority-based
resistance, fear, and adversity.
thoughtful, constructive process
framework, they learn what, when,
Inspiring both for who they are and
through lively examples and more
where, and how to shift gears
for what they have accomplished,
than 30 exercises, this book shows
throughout the organization’s cycle
the leaders profiled in this work
readers how to depersonalize work-
and avoid being blindsided by stick-
provide new insight into achiev-
place conflict, expand influence,
ing change with integrity and
compassion.
7 1/ 4 x 9
256 pp
0-89106-108-8
cloth
and build trust with others.
$26.95
:: Bob Wall
:: Michele Hunt
is an organization development and
is founder of Vision & Values, a firm that
training consultant with more than 20
provides leadership change consultation,
former director of the Federal Quality
200 pp
0-89106-133-9
1998
order no. 7762DB02
ing with one priority when it’s time
7x9
“ If you work at a good company that you think could
Institute, and former vice president at
reach for excellence, you
Herman Miller, Inc.
might find a leadership
blueprint in DreamMakers.”
–Minneapolis Star Tribune
years of experience and coauthor
of several books.
paper
1999
order no. 7821DB02
$20.95
• winner of the independent
publishers book award—
“business breakthrough of
the year”
to refocus. These leadership strategies recognize six ways to obtain
6x9
results. Includes examples, anec-
0-89106-171-1
dotes, questions, priority “tenden-
order no. 7900DB02
224 pp
cloth
2002
$27.95
cies,” and lists of strengths and
liabilities.
• foreword business book bronze
winner
:: Dr. Mary Burner Lippitt
founder and president of Enterprise
Management Ltd., is a nationally known
and award-winning consultant, researcher,
trainer, author, and speaker. She has
taught at Georgetown and The George
Washington universities.
19
20
ORGANIZATION DEVELOPMENT
EXECUTIVE COACHING
ADAPTIVE COACHING
CO-ACTIVE COACHING
Practices and Perspectives
The Art and Practice of a Client-Centered Approach
to Performance Improvement
New Skills for Coaching People Toward Success in
Work and Life
Catherine Fitzgerald and Jennifer
Garvey Berger, Editors
Terry R. Bacon and Karen I. Spear
Laura Whitworth, Henry Kimsey-House,
and Phil Sandahl
Executive Coaching explores key
Adaptive Coaching offers a unique
Co-Active Coaching presents a revo-
aspects of the craft: principles and
client-centered focus on how peo-
lutionary approach allowing client
guidelines for practitioners, support-
ple prefer to be coached. Bacon and
and coach to work together to iden-
ing complexity of mind in execu-
Spear deliver the tools and tech-
tify both work-related and personal
tives, dealing with failure in coach-
niques coaches need to identify
areas of development. It includes a
ing, and a reflective practice
clients’ real needs, negotiate
comprehensive tool kit of more than
approach for coaches. Experienced
expectations, understand and adapt
two dozen instructive dialogues and
coaches offer strategies for working
to different coaching style prefer-
examples, skill-building exercises to
with different client populations,
ences, manage the dialogue, and
develop co-active coaching tech-
while senior human resource man-
help clients change. They also
niques, coaching tips and traps, and
agers describe how to get executive
include examples of coaching dia-
worksheets, exercises, and forms to
logue and explore the special chal-
coaching started in organizations,
link coaching with business strate-
6x9
gy, integrate the use of internal and
0-89106-161-4
external coaches, and avoid common
392 pp
cloth
2002
order no. 7888DB02
$49.95
lenges of coaching across cultures
and generations, and of coaching
0-89106-187-8
women, minorities, and
order no. 7895DB02
“ This compendium by some of
is an organizational psychologist and
principal of Fitzgerald Consulting.
:: Jennifer Garvey Berger, Ed.D.
368 pp
the top professionals in the
field is absolutely invaluable.”
–Amazon.com
:: Terry R. Bacon, Ph.D.
6x9
cloth
2003
$39.95
cloth
:: Laura Whitworth
is cofounder of The Coaches Training
order no. 7794DB02
1998
$39.95
Personal and Professional Coaches
• training media review
Best2Buy winner
Association.
“ Whether you’re training
coaches in your own organi-
is founder and chairman of Lore Inter-
:: Henry Kimsey-House
national Institute and vice chairman of
is cofounder and curriculum director of
Lore’s parent company, Heidrick &
The Coaches Training Institute and the
Struggles.
Co-Active Leadership Program.
:: Karen I. Spear, Ph.D.
:: Phil Sandahl
is a senior faculty member and researcher
is a coach and workshop leader in private
for the Lore International Institute.
practice.
is assistant professor at George Mason
University.
288 pp
0-89106-123-1
Institute and founding member of the
C-level executives.
mistakes in using executive coaching.
:: Catherine Fitzgerald, Ph.D.
use with clients.
6x9
zation, instituting a mentoring program, or evaluating
a coach for your own use, the
authors’ model will come in
handy.”
–T + D
Learn how to put the power of metrics to work in teams
MEASURING WHAT MATTERS
Simplified Tools for Aligning Teams and Their Stakeholders
Rod Napier and Rich McDaniel
:: Rod Napier, Ph.D.
Finding the right method for keeping score in business
A Power Tools for Management section is jam-
consults internationally with The United Nations, Merck, and
is an ongoing challenge. And nowhere is the need more
packed with instruments to gather measurable informa-
critical than on the front line, where team leaders, unit
tion, case studies to understand the data, reproducible
managers, and human resource professionals struggle
exercises, and original diagnostic tools to unleash the
seminal text on group dynamics, Groups: Theory and Experience,
to find an easier way to use numbers to align people
power of metrics to improve leadership competencies,
and The Courage to Act. Formerly a professor at Temple Univer-
and processes with corporate purpose.
motivate teams, measure and build trust, reduce em-
CBS. In his successful 40-year teaching and consulting career, he
pioneered the concept of 360-degree feedback and performance
hiring and authored or coauthored a dozen books, including the
sity, he currently teaches in the graduate program of Organizational Dynamics at the University of Pennsylvania.
Demystifying such popular systems as balanced
scorecards and Six Sigma, Measuring What Matters
ployee absenteeism, shorten production cycle times,
and increase profits.
finally brings the power of measurement down from the
:: Rich McDaniel
is an author, e-business entrepreneur, and Vice-President,
lofty realm of strategy to where the real work gets
CONTENTS
Campus and Business Services, at Cornell University. A former
done: inside work teams. Napier and McDaniel intro-
A Framework for Management / Measuring What
president of the National Association of College Stores, he is
duce the notion of balanced stakeholder feedback as
Matters / Owners Come First / Customers Come First /
they lay out a simple yet powerful process for translat-
Employees Come First / Stakeholders Come First /
chain,” and collaborator with Xerox in the development of on-
ing organizational vision into measures, and measures
Power Tools for Management / Trust Matters /
demand printing solutions.
into action. Immediately actionable at the team level,
Leadership Matters / Teamwork Matters / Performance
independent of outside consultants or company-wide
Matters / Profit Matters
also cofounder of Retail Alliance, Inc., a firm working to organize large college bookstores into a “principle-centered virtual
commitment, this one-of-a-kind tool kit details step by
“Napier and McDaniel are to be commended for
step how to identify a team’s key stakeholders, deter-
putting things in such commonsense perspective
mine what each core group values and expects, and
in this book. They provide a simple solution to
assess how well the team and stakeholders meet each
enhance the ROI on our #1 asset—staff. Measuring
other’s expectations.
What Matters truly matters.”
• copublished with ASQ Quality Press
6x9
408 pp
0-89106-211-4
cloth
order no. 7929DB02
978-0-89106-211-0
2006
$39.95
–Brian E. Cartier,
CEO, National Association
of College Stores
21
22
BUILDING THE LEARNING ORGANIZATION
GLOBAL TEAMS
ACTION LEARNING IN ACTION
Mastering the Five Elements for Corporate Learning
Second Edition
How Top Multinationals Span Boundaries and
Cultures with High-Speed Teamwork
Transforming Problems and People for World-Class
Organizational Learning
Michael J. Marquardt
Michael J. Marquardt and Lisa Horvath
Foreword by Reg Revans
Foreword by Tina Sung, President and CEO, ASTD
Michael Marquardt uses dozens of
The authors have culled the best
Michael Marquardt brings together
case studies to demonstrate the
practices and lessons learned from
step-by-step guidance and the
power of his Systems Learning
such global leaders as General
personal experience of frontline
Organization model and to illustrate
Motors University, Marriott, and
managers to show how to create
how the five subsystems—learning,
Colgate-Palmolive to show how any
and implement action learning pro-
organization, people, knowledge,
organization can create and sustain
grams in any organization. With
and technology—support and
teams that will work across the
solid advice and hands-on tools, he
energize one another. This proven
boundaries and barriers of diversity
details the six elements of successful
resource shows how to follow the
and distance. Using case studies,
action learning programs, using re-
path forged by world-class leaders
they present practical advice on
search and corporate examples to
Nokia, Alcoa, and Canadian
how to build trust, develop effective
make the connection between this
Imperial Bank, and includes assess-
leaders, and create teams with a
ments, examples, and action steps
6x9
for reaching the next stage of orga-
0-89106-165-7
nizational success.
order no. 7892DB02
:: Michael J. Marquardt, Ed.D.
is professor of HRD and Program Director
of Overseas Programs at The George
Washington University, president of
Global Learning Associates, and director
of The Global Institute of Action Learning.
288 pp
cloth
2002
$36.95
“If you want something you
can put into action as an
strategic problem-solving method
common purpose. Includes work-
6x9
sheets, checklists, sample agendas,
0-89106-157-6
and a 12-step strategic guide.
:: Lisa Horvath, Ph.D.
264 pp
cloth
order no. 7876DB02
$39.95
“ The tools and tactics provide
substantial and field-tested
is program chair and assistant professor in
ideas to maximize the benefits
resource chief, here’s your
human and organizational studies at The
of global teams and place
hands-on manual.”
–getAbstract
businesses firmly in the
global economy.”
–Soundview Executive
Book Summaries
6x9
280 pp
0-89106-124-X
executive, manager, or human
George Washington University.
and organizational learning.
2001
cloth
1999
order no. 7810DB02
$39.95
OPTIMIZING THE POWER OF
ACTION LEARNING
MAKING CHANGE HAPPEN ON TIME,
ON TARGET, ON BUDGET
Solving Problems and Building Leaders in Real Time
Ken Matejka and Al Murphy
Global companies as diverse as Shell, Deutsche Bank,
Matejka and Murphy go right to the heart of what it
GE, and Sony share one powerful secret: they have cre-
takes to thoroughly analyze the change needed in an
ated thousands of new products and services, improved
organization, articulate a compelling “business case for
service quality, and made fundamental changes to their
change” story, choose an approach that best fits the
organizations’ cultures by unleashing the power of
work culture, and take action to move employees from
action learning. For over a decade, Michael Marquardt
compliance to commitment. They show clearly how
has been helping organizations and world governments
each type of change initiative requires its own style of
revolutionize the way they solve problems, build effec-
leadership, a unique communication plan, different lev-
tive teams, develop leaders, and transform themselves
els of staff involvement, and other implementation
into learning organizations. Optimizing the Power of
strategies to overcome roadblocks and ensure success-
Action Learning puts the “action” in action learning by
ful completion. Includes best practices from successful
focusing on the six essential components that make
change leaders and dozens of Action Tools—including a
action learning work: the problem, group diversity, a
Tracking Map that summarizes the book’s key learnings
reflective inquiry process, action strategies, a commit-
and a Tracking Planner to reuse for each change launched.
ment to learning, and the all-important participation of
6x9
a well-trained action learning coach.
0-89106-191-6
244 pp
cloth
6x9
:: Ken Matejka
2004
order no. 7910DB02
$39.95
is professor of HRD and Program Director of Overseas Programs
at The George Washington University, president of Global
0-89106-190-8
has delivered executive education courses and strategic retreats
to numerous Fortune 500 companies, including AT&T and US
200 pp
cloth
2005
order no. 7927DB02
$28.95
Steel. He is professor of leadership and change management at
“ Especially good for those who have
Learning Associates, and director of The Global Institute of
found much management and lead-
Action Learning.
ership literature wanting. A practi-
Duquesne University.
“ The authors’ advice is to recognize
that resistance is inevitable, to ana-
:: Al Murphy
principal of Managing Change Consultants, is a 30-year veteran
lyze the objections, and to attack
cal, user-friendly guide that helps
in organization development with a variety of clients, including
them systematically by showing
move action learning from theory
Alcoa, Federal Express, and Citizens National Bank. He is also an
employees how they will benefit
to, well, action.”
adjunct faculty member for Duquesne University’s MBA program.
–Training
from the changes.”
–New York Times
23
24
TURNING TEAM PERFORMANCE INSIDE OUT
TEAMWORK FROM THE INSIDE OUT FIELDBOOK
Team Types and Temperament for High-Impact Results
Exercises and Tools for Turning Team Performance Inside Out
Susan Nash
Susan Nash and Courtney Bolin
Susan Nash looks into the complexities of human behav-
Filled with exercises, activities, and tools, this book
ior to help managers, team leaders, and team members
brings to life the SCORE model and shows how to use
understand their team’s type and behavior patterns,
it to build cohesive strategy, define clear roles and
create and interpret a team profile, and design perfor-
responsibilities, create open communication, respond
mance improvement strategies that produce immediate
rapidly to change, and build effective leadership. The
results. Case studies, self-assessment tools, exercises,
authors introduce techniques to improve individual and
and real-life profiles of teams in action bring Nash’s
team performance by linking the impact of individual
unique SCORE model to life and demonstrate how to
team members’ type and temperament with the char-
use type and temperament to diagnose problems and
acteristics of high-performing teams.
capitalize on strengths.
:: Susan Nash
:: Susan Nash
is founder of EM-Power, working with such clients as 3Com, Oracle,
:: Courtney Bolin
Dayton Hudson, Charles Schwab, Timberland, and Intel, and was
is principal of Behind the Bottom Line, an organization develop-
previously director of training for Williams-Sonoma.
ment and training consulting firm whose clients include US
6x9
“ Sensible, balanced, and written with
312 pp
0-89106-136-3
cloth
order no. 7824DB02
$32.95
insight and flair. It can be used
to introduce businesspeople to type
concepts and type specialists to
Order the set (book and fieldbook)
and save $10.95.
the basics of team building.”
set of 2
$58.95
order no. 78210DB02
–Bulletin of Psychological Type
West, Cisco Systems, and Cost Plus.
1999
“ The authors make it clearer than
352 pp
0-89106-172-X
paper
2003
order no. 7899DB02
$36.95
ever that effective teamwork
Order the set (book and fieldbook)
and save $10.95.
depends on our recognizing
set of 2
differences at the same time that
order no. 78210DB02
we are working together to get
beyond them.”
–John Beebe,
author, Integrity in Depth
7 3/ 8 x 9 1/ 4
$58.95
PARTNERING INTELLIGENCE
Creating Value for Your Business by Building Strong Alliances
Second Edition
Stephen M. Dent
THE PARTNERING INTELLIGENCE
FIELDBOOK
POWERHOUSE PARTNERS
A Blueprint for Building Organizational Culture for Breakaway Results
Tools and Techniques for Building Strong Alliances for Your Business
Stephen M. Dent and Sandra M. Naiman
Stephen M. Dent and James H. Krefft
Partnering Intelligence is for anyone
Outlining from start to finish the
Dent and Krefft turn the spotlight
who uses strategic partnerships to
process for creating smart partner-
on the role leaders and executives
achieve business goals and who
ships, this Fieldbook provides the
can play in creating a partnering
wants to develop the internal and
PQ Assessment to measure part-
culture that inspires employee
external partnering capabilities of
nering intelligence and examines
loyalty and builds trust-based
executive teams, managers, and
the six essential partnering attri-
alliances that will stand the test of
employees. This edition adds exam-
butes. The Stages of Partnership
time. In this blueprint for building
ples for making benchmark compar-
Development focus on ways the
a Partnering Powerhouse, they
isons and an award-winning case
alliance can work together to
map out how to practice focused
study of Bank of America and Exult,
accomplish the task it was formed
Inc., to show the process in action.
to do. Rich with practical tools and
Foreword by Steele Alphin, Chief People Officer, Bank of America
Other features include the Win-Win
Orientation Assessment, statistical
6x9
information on the PQ Assessment,
0-89106-181-9
updated case studies, and PQ pro-
296 pp
paper
2004
order no. 7919DB02
$21.95
tant. Founding partner of Partnership
set of 2
of America, GE Capital Systems, and
Girl Scouts of the USA.
paper
0-89106-166-5
features more than 100 self-
order no. 7882DB02
naires, checklists, and examples,
$39.95
contracts.
Order the set (book and
fieldbook) and save $8.95.
set of 2
order no. 78810DB02
“ Offers a vital competitive
advantage to companies in
all industries.”
–Soundview Executive Book
Summaries
infrastructure, and develop smart
partners. They get to the nuts and
2002
$52.95
order no. 78810DB02
bolts of job design, including an
6x9
organization design model of a
0-89106-195-9
partnering network, and offer prac-
order no. 7916DB02
:: Stephen M. Dent
“ Adds the practical details to
:: Sandra M. Naiman
Dent’s partnering concepts.
is principal of Topline Associates, Inc.,
Designed to help build your
specializing in business planning, selection, retention, and development.
partnering quotient and
248 pp
cloth
2004
$28.95
tical ideas for how to institutionalize partnering throughout the
organization.
$52.95
Continuum, Inc., he works with such
organizations as NASA, USWest, Bank
280 pp
how-to techniques, the Fieldbook
including sample agreements and
Order the set (book and
fieldbook) and save $8.95.
is an award-winning author and consul-
7 /8 x 9 /4
1
assessment exercises, question-
files of teams and organizations.
:: Stephen M. Dent
leadership, build a partnering
3
“ If you want to construct a
partnership, this book should
be part of your first meal.
:: Stephen M. Dent
Pick up this book whenever
:: James H. Krefft, Ph.D.
you are looking through your
has consulted internationally with
Johari Windows for new
clients in a variety of industries,
ideas.”
improve your ability to use
specializing in strategic design, change
the Partnership Continuum
management, competency-based selec-
model.”
tion, and workforce renewal.
–Training
–Business Reader Review
25
26
THE CHARACTER OF ORGANIZATIONS
DEVELOPING LEADERS
THE INFINITE ORGANIZATION
Using Personality Type in Organization Development
Updated Edition
Research and Applications in Psychological Type and
Leadership Development
Celebrating the Positive Use of Power in Organizations
William Bridges
Catherine Fitzgerald and Linda K. Kirby, Editors
Michael F. Broom
Foreword by Donald C. Klein, author of New Vision, New Reality
Foreword by Sandra Krebs Hirsh
Just as people have personalities,
An essential reference for profes-
The Infinite Organization moves
organizations have characters. Using
sionals in organizational psychology,
away from traditional notions of
examples from McDonald’s, Hewlett-
management, and human resources,
power to a new paradigm that
Packard, GE, and other leading com-
Developing Leaders provides acces-
expands and strengthens personal
panies, William Bridges identifies 16
sible, reliable information on how
power, interpersonal influence, and
organizational types using the frame-
the MBTI personality inventory can
the ability to create powerful
work of MBTI® personality types and
be used in leadership development.
teams. Michael Broom details the
shows how these influence an orga-
This 17-chapter volume provides a
six principles of infinite power for
nization’s performance. Includes the
literature review and offers valuable
achieving personal goals and the
Organizational Character Index for
information on applications of psy-
organization’s vision: focus energy
assessing the character of your own
chological type to leadership styles,
on goals; think systemically; learn
decision-making styles, executive
from differences; operate from
®
organization or team.
6x9
176 pp
paper
:: William Bridges, Ph.D.
0-89106-149-5
is president of William Bridges and
order no. 7850DB02
coaching, and assessment programs.
2000
552 pp
0-89106-082-0
$18.95
:: Catherine Fitzgerald, Ph.D.
Associates and author of the best-selling
is an organizational psychologist, princi-
Transitions, Managing Transitions,
pal of Fitzgerald Consulting, and coeditor
JobShift, and Creating You & Co.
6x9
“ This book can help a company
of Executive Coaching.
hone strategies that make the
most of its strengths.”
–Book Page
1997
order no. 7363DB02
$49.95
is a trainer, speaker, and writer, and coauthor of The Challenge of Change in
sound data; empower ourselves and
6x9
others to resolve problems; and
0-89106-168-1
develop and use a diverse support
order no. 7898DB02
176 pp
cloth
2002
$25.95
system.
“ A well-written and integrated
book that utilizes references
:: Linda K. Kirby, Ph.D.
Organizations.
cloth
:: Michael F. Broom, Ph.D.
is an executive coach, consultant, and
“An excellent book that brings
together the necessary con-
from both psychology and
educator; and an organizational psycholo-
cepts for the benefit of people
business.”
gist whose clients have included General
and organizations.”
Electric, the University of Maryland, SAS
–Personnel Psychology
Institute, and the Smithsonian Institution.
–Executive Update
HUMAN RESOURCE DEVELOPMENT
Master the psychology of performance improvement and motivational engagement
POSITIVE PERFORMANCE IMPROVEMENT
A New Paradigm for Optimizing Your Workforce
Richard F. Gerson and Robbie G. Gerson
Questionnaires and assessments help uncover the
:: Richard F. Gerson, Ph.D.
What good is a technologically enhanced, needs-
is president of The HEAD Coaching Institute and of Gerson
assessed view of performance if the individual per-
clues to what drives an individual’s success, sample
former is not fully engaged, committed, and motivated
interview questions and rating scales identify strengths
to ensure that the procedures and flowcharts work?
in such key areas as competence and culture, and real-
from the Tampa Bay Chapter of the International Society for
In a radical departure from today’s technology-focused
life examples—from sports to health care—illustrate
Performance Improvement.
interventions, Positive Performance Improvement
how these powerful concepts have helped workers
zeros in on the most critical—yet most often over-
everywhere play to their strengths, focus on positive
looked—component of any initiative: people. Drawing
accomplishments and emotions, and achieve higher
mance management, is executive vice president and managing
from the latest research in positive psychology, appre-
levels of productivity and peak performance.
partner of Gerson Goodson, Inc.
ciative inquiry, and sport psychology, this dynamic
Goodson, Inc., a performance management firm. Author of 19
books and hundreds of articles, he is a certified performance
technologist and recipient of a lifetime achievement award
:: Robbie G. Gerson, MSM, PHR
with over 20 years’ experience in human resources and perfor-
For more than 25 years, this author team has been building performance improvement initiatives that focus on the positive
experiences, emotions, and motivators of the individual.
author team details how to help individuals build a
CONTENTS
positive CORE—Confidence, Outcomes, Relationships,
Psychology of Performance Improvement: A Focus on
and Engagement—and move from ordinary to extraor-
People / Performance Enhancement: The Central Idea /
dinary performance.
Positive CORE Model: Your Performance Improvement
Authors Gerson and Gerson dispel the prevailing
Guarantee / Confidence: The Power to Believe
“ Guarantee performance? Only the Gersons could
myths that limit the success of today’s improvement
and Achieve / Outcomes: Results, Returns, and
conceive it and deliver it. This book is the new
efforts and introduce instead a human-focused Talent
Reinforcement / Relationships: TLC in the Workplace /
standard for performance improvement.”
Optimization Performance System that makes their
Engagement: The Foundation for Effort and Execution /
Positive CORE model both tactical and practical in any
Real-World Applications: Follow-Up to the CORE
–Roger Kaufman, Ph.D.,
Professor Emeritus, Florida State University
Distinguished Research Professor, Sonora Institute of Technology;
Director, Roger Kaufman & Associates
coaching, performance appraisal, or ongoing performance management situation.
6x9
208 pp
0-89106-203-3
cloth
order no. 7935DB02
978-0-89106-203-5
2006
$34.95
27
28
PROMOTING A DEVELOPMENT
CULTURE IN YOUR ORGANIZATION
BUILDING A CAREER DEVELOPMENT
PROGRAM
STRATEGIC HUMAN RESOURCE
LEADER
Using Career Development as a Change Agent
Nine Steps for Effective Implementation
How to Prepare Your Organization for the Six Key Trends
Shaping the Future
Peggy Simonsen
Richard L. Knowdell
William J. Rothwell, Robert K. Prescott,
and Maria W. Taylor
This book describes how employees
Knowdell’s successful nine-step plan
Based on the SHRM/CCH-sponsored
and companies can work together
explains how to define career
Futures Study that identifies the six
to fulfill their goals by creating
development within the organiza-
major business trends that will affect
open lines of communication, align-
tion, conduct a needs assessment,
our workplaces, this book provides
ing individual and organizational
and design and promote the optimal
detailed action plans for reinventing
purposes, and acting as partners in
program. Includes a wealth of
the HR function to meet these
establishing a thriving development
hands-on tools, worksheets, exer-
challenges.
program. Delineates the roles and
cises, guidelines, and values and
responsibilities of all those involved
skills cards.
:: William J. Rothwell, Ph.D.
is president of Rothwell & Associates, Inc.,
in creating and supporting a devel-
and professor of HRD at The Pennsylvania
:: Richard L. Knowdell
opment culture.
6x9
288 pp
cloth
:: Peggy Simonsen
0-89106-109-6
a pioneer in the field of career develop-
order no. 7764DB02
is president of and senior consultant at
Career Research and Testing, Inc., and
1997
$36.95
ment, led the international Talent Man-
founder of the Career Planning and Adult
Development Network.
State University.
7x9
136 pp
0-89106-087-1
paper
1996
order no. 7884DB02
$18.95
376 pp
cloth
:: Robert K. Prescott, SPHR
0-89106-122-3
1998
is director of the Bush Executive Center at
order no. 7792DB02
$49.95
the Crummer Graduate School of Business
agement practice for Right Management
Consultants until her retirement.
6x9
at Rollins College.
“ Shows how to infuse an orga-
“ Describes concrete roles for
nization with a culture that
human resources and iden-
:: Maria W. Taylor
effects the six key trends will
fosters a creative, capable
tifies how employees can
is managing director of Consulting Services
have on the profession.”
workforce. Packed with prac-
be proactive within the
tical suggestions, assessments,
organization.”
and action plans.”
–Midwest Book Review
–HR Planning Newsletter
“ Excellent discussion of the
for Raytheon Professional Services.
–HR Magazine
COMPETING FOR TALENT
LEVERAGING THE NEW HUMAN CAPITAL
Key Recruitment and Retention Strategies for
Becoming an Employer of Choice
Adaptive Strategies, Results Achieved, and Stories of Transformation
Nancy S. Ahlrichs
Sandra Burud and Marie Tumolo
Nancy Ahlrichs takes us inside America’s most success-
Burud and Tumolo argue that to be successful, organi-
ful businesses to show how employers of choice go
zations must recognize and accommodate a new ideal
beyond compensation and benefits to focus on building
worker, a highly skilled individual whose heart and
and communicating a top-employer reputation. She
mind—as well as hands—drive results. This ideal
offers valuable strategies, action plans, tools, and
worker successfully navigates the competing demands
information that any business can use to become an
of work and personal life.
employer of choice, including techniques for calculating
Using interviews with corporate executives, cri-
the costs of turnover, tips on how to use technology to
tiques of the research, and four case studies of major
attract top candidates, and ways to increase the num-
corporations, the authors set out five practical strate-
ber of accepted offers.
gies that companies must adopt to succeed in this new
environment. Essays from guest authors Peter Senge,
:: Nancy S. Ahlrichs, SPHR
Robert Reich, Rosabeth Moss Kanter, and Mihaly
is a consultant, columnist, and national speaker who manages
Csikszentmihalyi introduce the ideas. This original con-
EOC Strategies, LLC, and author of Manager of Choice.
“ This well-written, practical guide is a valuable
tribution to the field of human capital management is
6x9
272 pp
cloth
resource for helping companies earn a ‘Best Places
0-89106-148-7
to Work’ ranking.”
order no. 7855DB02
2000
based on a research project funded by the David and
6x9
Lucile Packard Foundation and sponsored by the
0-89106-205-X
Drucker Graduate School of Management.
order no. 7924DB02
:: Sandra Burud, Ph.D.
$36.95
“ An excellent grand tour of new ideas
is visiting research faculty at the Drucker Graduate School of
Management at Claremont Graduate University.
and practices in organization and
human resource management.”
$55.95
order no. 79000DB02
cloth
2004
$34.95
Order as a set with Manager of
Choice and save $6.95.
set of 2
416 pp
:: Marie Tumolo, Ph.D.
has been a management consultant with Gemini Consulting and
–Stern’s Management Review
Bearing Point and a vice president with Merrill Lynch & Co.
• academy of human resource development
outstanding HRD book of the year winner
29
30
EXECUTIVE RESOURCE MANAGEMENT
Building and Retaining an Exceptional Leadership Team
DEVELOPING EMPLOYEES WHO
LOVE TO LEARN
VOCATIONAL INTERESTS
Meaning, Measurement, and Counseling Use
Tools, Strategies, and Programs for Promoting Learning at Work
Linda Honold
Foreword by Ralph Stayer, coauthor of Flight of the Buffalo
Mark L. Savickas and
Arnold R. Spokane, Editors
Introduces a proven process that can
Using the information outlined in this
Summarizes research and theory in
help any business create, develop,
book enables any organization to cre-
vocational interests and describes
and sustain a high-performing exec-
ate and implement an effective learn-
the most advanced applications.
utive leadership team. Outlines how
ing-to-learn system that will integrate
Offers the knowledge of the most
to assess and select top-level per-
learning with work, link a new learn-
eminent researchers and practi-
sonnel and manage relationships
ing approach to an existing career
tioners on three fundamental ques-
with external search firms, and
development program, encourage
tions: What are vocational interests
presents a practical approach for
employees to be responsible for their
and how do they develop? How can
targeting the strengths of individual
own learning, develop employees
vocational interests be measured?
executives to cultivate their long-
who are engaged in their work, tie
How should counselors use interest
term potential.
employee learning to performance
measures in career intervention?
Robert W. Barner
evaluations, and transform any work:: Robert W. Barner
6x9
408 pp
cloth
is Vice President of Management
0-89106-140-1
Development for Belo Corp. and an
order no. 7832DB02
2000
6x9
232 pp
0-89106-150-9
$49.95
adjunct professor at Southern Methodist
University.
place into a learning environment.
:: Linda Honold, Ph.D.
cloth
2001
order no. 7861DB02
$32.95
text on developing effective
executive leadership teams.”
Book Summaries
Empowerment Systems. She is the former Coach for Member Development
at Johnsonville Sausage.
6x9
is professor and chair in the Behavioral
0-89106-126-6
440 pp
cloth
Sciences Department at the Northeastern
order no. 7812DB02
1999
$49.95
Ohio Universities College of Medicine.
is president and founder of
“An exhaustive, well-organized
:: Mark L. Savickas, Ph.D.
• training magazine’s
2005 top 5 training books
of all time
:: Arnold R. Spokane, Ph.D.
“ Highly recommended for
is professor of education and psychology
career counselors. Com-
at Lehigh University.
prehensive and heavily
documented.”
–Career Planning and
Adult Development
Network Newsletter
UP IS NOT THE ONLY WAY
COMPETENCY-BASED HUMAN
RESOURCE MANAGEMENT
NEW DIRECTIONS IN CAREER
PLANNING AND THE WORKPLACE
A Guide to Developing Workforce Talent
Second Edition
Practical Strategies for Career Management Professionals
Second Edition
Jean M. Kummerow, Editor
David D. Dubois and William J. Rothwell with
Deborah Jo King Stern and Linda K. Kemp
This classic shows how to forge the
This invaluable career planning
This book describes how to reinvent
link between organizational strate-
guide for human resource profes-
the human resource department so
gic planning and individual career
sionals, employers, and counselors
that job competencies—rather than
planning and development. Along
provides examples and exercises to
job descriptions—become the
with practical tips, action items,
use with clients in developing suc-
foundation for all HR efforts. The
cases, and exercises, it provides
cess strategies. It explores six busi-
authors show how to identify the
detailed guidelines and techniques
ness trends that drive change in the
key competencies that distinguish
for helping employees target suit-
workplace, and provides informa-
best-in-class performers from aver-
able career goals, devise action
tion about the future workforce and
age performers and use them as the
plans, acquire appropriate skills,
practical strategies for overcoming
basis for all HR functions, including
and develop evaluation procedures
common career dilemmas.
planning, recruiting and selecting,
Beverly Kaye
that will satisfy organizational
needs. Also includes communication strategies, techniques for rec-
6x9
320 pp
0-89106-163-0
paper
1997
order no. 7741DB02
is a licensed psychologist, consultant,
$22.95
ognizing talent in diversity, and a
“ Suggests nontraditional
:: Beverly Kaye, Ph.D.
ways to help employees find
is president of Career Systems
satisfying careers by moving
International, a consulting firm specializ-
laterally or even by moving
ment training.
author, and trainer who specializes in
6x9
384 pp
0-89106-145-2
paper
2000
order no. 7852DB02
$24.95
‘down.’”
ership development, and team building.
ment. The book provides planning
tools, checklists, worksheets, and
competency-based environment .
valuable the framework for
• choice magazine outstanding
academic title
6x9
312 pp
0-89106-174-6
cloth
2004
order no. 7883DB02
$49.95
transition from a work-based to a
“Readers will find especially
“ Thorough, honest, solid, and
especially useful if you are the
integrative life planning and
:: David D. Dubois, Ph.D., L.P.C
one called upon to explain all
practical strategies for over-
is an internationally respected consultant,
this to everyone else!”
coming career dilemmas.”
–Quality Digest
training, and performance develop-
practical aids to help make the
career counseling, management and lead-
new approach to mentoring.
ing in career development and manage-
:: Jean M. Kummerow, Ph.D.
author, speaker, life-career counselor,
coach, and workshop leader.
–Training
–Choice
:: William J. Rothwell, Ph.D.,
SPHR
is president of Rothwell & Associates,
Inc., and professor of HRD at The
Pennsylvania State University.
31
32
CAREER MANAGEMENT
MAKE IT WORK
IS YOUR GENIUS AT WORK?
Navigate Your Career Without Leaving Your Organization
Four Key Questions to Ask Before Your Next Career Move
Joe Frodsham and Bill Gargiulo
Dick Richards
Make It Work brings to life the awareness and skills
Dick Richards takes career planning to a new frontier
needed to transform what we love into a career filled
as he brings the “technology of the spirit” to the work-
with enthusiasm and passion. The authors expose 16
place. He has crafted a journey of self-discovery to help
pervasive myths that create roadblocks and limit career
readers find the one core quality that fuels their soul
opportunities. They offer real-life career stories and the
and drives their success: their true genius. As ancient
practices and principles that can help anyone create a
as Greece, as trendy as New Age, the concept of genius
rich and fulfilling work experience without leaving one
is fully grounded in contemporary life through dozens of
organization for greener pastures elsewhere. With Dis-
inspiring stories of people who have realized the trans-
covery Exercises and a powerful new model and self-
formative power of this simple yet life-changing pro-
assessment, Make It Work presents a process for identi-
cess. Filled with practical strategies and hands-on exer-
fying our passions, discovering our core, finding a
cises, Is Your Genius at Work? explores four important
career fit, declaring our choices, and taking control of
questions to help career-seekers define and give name
our career and life happiness, right within our current
to their genius, uncover the secrets to their life’s pur-
organization.
pose, and chart a career path to bring their genius to
6x9
:: Joe Frodsham
is Vice President of Talent at Tenet Healthcare Corporation and
186 pp
0-89106-208-4
paper
is your purpose? Is your genius on purpose?
2005
order no. 7928DB02
“ Offers an exciting new perspective
Effectiveness at Whirlpool.
among CEO Magazine’s Top 20 Best Companies for Leaders.
paper
2005
order no. 7931DB02
$18.95
has tested and refined his life-transforming process with more
“ A delightful and entertaining read
than 600 individuals and in 50 organizations, including Exxon,
in which the spiritual meets the
on the problems of the workplace,
Hewlett-Packard, Procter & Gamble, and Ameritech, in the
with many straightforward tools
United States, Canada, South Africa, and six European countries.
• foreword career book of the year finalist
practical as soul-searching turns out
to be the best career-building
to help.”
Together Frodsham and Gargiulo helped lead Whirlpool to place
216 pp
0-89106-194-0
:: Dick Richards
Compaq Computers.
is Global Director of Talent Management and Organizational
7x9
$18.95
has led global change initiatives at Whirlpool Corporation and
:: Bill Gargiulo
life: What is your genius? Is your genius at work? What
resource available.”
–Kirkus Reports
CAREER MANAGEMENT
Peek inside to find the secrets of a personal branding strategist
U R A BRAND!
How Smart People Brand Themselves for Business Success
Catherine Kaputa
Foreword by Al Ries, coauthor, The Origin of Brands
:: Catherine Kaputa
An innovative field guide to business success, U R a
who have realized the power of these self-brand prin-
is founder and president of SelfBrand, a brand strategy and
Brand! combines today’s hottest business concept with
ciples to move up the corporate ladder, reenergize a
the realities of the modern workplace to help business
stalled career, start their own business, or establish an
professionals everywhere harness their personal poten-
intrapreneurial enterprise that generates both personal
Avenue, Wall Street, and in academia, she is a former marketing
tial, take charge of their careers, and contribute their
and organizational growth and success.
and advertising executive at Trout & Ries and Wells, Rich,
dynamic energy to create sustainable advantage for
Greene agencies, Smith Barney, and the Stern School of
their organizations. Taking field-tested strategies
CONTENTS
directly from the playbook used by Madison Avenue’s
Take Charge of Your Self-Brand / Think Different to
best product brand managers, U R a Brand! unlocks the
Become a Brand Apart / Search for the Sweet Spot
hidden rules for creating a one-of-a-kind self-brand.
Where You and a Market Opportunity Meet / Find a
Like having a personal coach right by your side, here
Great Self-Brand Strategy to Get Great Results / Use
are the inside secrets of how to think and act like a
the Principles of Visual Identity to Create a Powerful
brand.
Self-Brand Package / Tap Into the Power of Symbols,
business coaching company, and a frequent speaker and presenter of her Make Yourself a Brand coaching seminars.
A 20-year veteran of branding and advertising on Madison
Business, New York University.
“ The idea of self-branding is not optional in today’s
insecure world of commerce. U R a Brand! is an
excellent and welcome addition to the all-too-small
library on the subject.”
A Top Ten List of tried-and-true strategies, plenty of
–Tom Peters,
author, Re-imagine!
Logos, and Design to Imprint Your Brand Identity /
exercises, and “brainstormer” tools at the end of each
Harness the Power of Names, Signature Words, and
chapter make hands-on practical what it takes to pack-
Phrases to Lock In Your Message / Learn to Speak for
age a personal brand with a powerful visual and verbal
Effect, Not Just Facts / Build a Wide Network of
identity, think in terms of markets, and execute a tacti-
Contacts and Associates / Think in Terms of Emotional
cal marketing plan that generates the buzz needed to
Engagement with Your Key Target Markets / Become a
become an effective brand builder. U R a Brand! gives
Little Bit Famous / Develop an Action Plan That Gets
voice to dozens of executives and savvy professionals
You All the Way from A to Z
6x9
232 pp
0-89106-213-0
cloth
order no. 7936DB02
978-0-89106-213-4
2006
$24.95
33
34
CAREER MANAGEMENT
IT’S YOUR CAREER—TAKE CONTROL!
CAREER COACHING
An Insider’s Guide
Catherine B. Beck
Marcia Bench
This practical guide encourages readers to take control
The first and only book of its kind, Career Coaching con-
of their career—in effect, to become their own career
stitutes the ultimate mentor and guide for both novice
coach. It covers the entire process in detail, from self-
practitioners and seasoned professionals. It presents
assessment, resume writing, and job market research
career coaches with comprehensive assessments and
to interviewing and negotiating. At each step, it pro-
multidimensional models to help their clients achieve
vides practical exercises, tips, sample forms, and case
professional and spiritual fulfillment. Marcia Bench
studies. It’s Your Career—Take Control! is a complete
integrates the Authentic Vocation Model™ and the
job search workshop in a book. Appealing to both unem-
Quantum-Shift!™ coaching method to help coaches
ployed job seekers and employees who feel trapped in a
develop clients who can solve immediate career dilem-
job that doesn’t suit them, it takes the mystery—and the
mas and manage their career successfully through tran-
fear—out of searching for a job. Also for the career pro-
sition. Includes dialogue from coaching sessions, dozens
fessional, this book can be used when working with
of coaching questions to use with clients, 45 diagrams
clients, employees, or students.
to illustrate coaching methods, and more than 20 work8 1/2 x 11
:: Catherine B. Beck
is a career consultant with more than 20 years of counseling and
280 pp
0-89106-183-5
paper
2004
order no. 7922DB02
$20.95
management experience and consults with corporations, including more than 50 Fortune 500 companies, regarding career development and management training programs.
sheets and assessments.
6x9
408 pp
0-89106-184-3
:: Marcia Bench
cloth
2003
order no. 7914DB02
$34.95
has worked more than 17 years as a career consultant and coach.
“ Presents useful strategies that can
make this often difficult process less
daunting and more accessible for
anyone at any stage in the race for
premier virtual career coach training organization. She has developed three coaching models and authored 12 career development books.
“ Those considering becoming career
coaches will find Bench’s book a
good investment.”
–Training
employment.”
Book Summaries
She is founder and director of Career Coach Institute, the world’s
CAREER MANAGEMENT
WHAT’S YOUR TYPE OF CAREER?
WAS THAT REALLY ME?
Unlock the Secrets of Your Personality to Find Your Perfect Career Path
How Everyday Stress Brings Out Our Hidden Personality
Donna Dunning
Naomi L. Quenk
Foreword by Katharine D. Myers
To be happy and successful in your career, you need to
In this classic, psychologist Naomi Quenk explores
be doing work that fits your personality. Donna Dunning
what we keep hidden within but reveal when we are
provides concrete links between personality and career
stressed. Outlining the stress patterns of the 16 person-
to help anyone manage transition, enrich a career path,
ality types, she includes startling information on work-
or move into opportunities that best suit his or her
related stress and what happens to us when we oper-
unique talents. On the basis of data from thousands of
ate in a stress mode over a long period. We all have
people working in hundreds of different jobs, Dunning
experienced unexpected or inconsistent behavior in
uses the personality type theory of the MBTI instru-
ourselves and others. Using Jungian type theory and
ment to identify eight natural work styles and explores
the MBTI® personality inventory as a framework to
how people use each to communicate, organize,
unravel this fascinating and confusing side of human
approach tasks, solve problems, make decisions, lead,
personality, Quenk argues that the inferior function is a
and be led. With exercises, checklists, tips, and strate-
natural, healthy part of personality that can lead to
®
enriched understanding and personal growth. The book
gies, this is an easy five-step career planning process
that highlights your strengths and skills.
:: Donna Dunning
7x9
368 pp
0-89106-154-1
paper
2001
order no. 7860DB02
$18.95
author of TLC at Work.
entiation, and type development, as well as discussions of how each type functions at work and what
is an award-winning psychologist, teacher, certified human
resources professional, director of a consulting business, and
has a simple explanation of type dynamics, type differ-
each finds stressful and energizing.
6x9
368 pp
0-89106-170-3
paper
2002
order no. 7901DB02
$18.95
• foreword career book bronze winner
:: Naomi L. Quenk, Ph.D.
is a licensed psychologist in Albuquerque, New Mexico. She
has authored or coauthored numerous books, manuals, chapters, and articles on different aspects of psychological type and
conducts advanced training workshops around the world.
35
36
CAREER MANAGEMENT
CAREERPRENEURS
CAREER COACHING YOUR KIDS
CHOICE POINTS
Lessons from Leading Women Entrepreneurs
on Building a Career Without Boundaries
Guiding Your Child Through the Process of Career Discovery
Second Edition
Navigate Your Career Using the Unique PaperRoom™ Process
Dorothy Perrin Moore
David H. Montross, Theresa E. Kane, and
Robert J. Ginn, Jr.
Sydney Rice
For any woman interested in entre-
Career Coaching Your Kids empha-
Join Rice’s clients in tracing work
preneurship, this award-winning book
sizes the value of parental support
and life paths through discovery in
blends solid research based on inter-
and, more important, shows par-
The PaperRoom™—a ground-
views with more than 100 women
ents how to help rather than hinder
breaking inquiry process for career
in business with real-life accounts
their children’s process of career
exploration and discovery. Personal
of their strategies for success and
discovery. The authors identify the
inquiry exercises will uncover blocks
potential pitfalls of failure. Career-
different roles parents can play at
to change, then stretch old thinking
preneurs identifies entrepreneurial
each stage and the appropriate
with new practices. You will scan
patterns, explores the unique aspects
steps to take as children progress
for content and context of current
of women-owned businesses, and
and grow into adulthood. The book
and past work, focus on what’s most
provides guidance to help readers
provides hands-on tools and tips, a
determine whether they can build
a fulfilling entrepreneurial career.
6x9
264 pp
0-89106-144-4
cloth
2000
order no. 7851DB02
Parent Tool Kit, and exercises for
kids by age group.
0-89106-182-7
paper
2004
order no. 7920DB02
$18.95
$28.95
:: David H. Montross, Ed.D.
an award-winning teacher, researcher,
is a partner with the Camden Consulting
Professor of Entrepreneurship at The
280 pp
• foreword business book gold
• winner
Group, specializing in leadership development and executive coaching.
208 pp
0-89106-173-8
Includes the author’s book group
order no. 7902DB02
paper
2003
$20.95
fellow travelers seeking a unique
“ Strikes a very sensible balance
and meaningful career path.
between parental involvement
“ Beyond its easy-to-use layout
and pertinent lessons and
exercises, it also offers a guide-
and hands-off-ness. Provides
:: Sydney Rice
:: Theresa E. Kane, Ph.D.
a wealth of useful and sup-
is founder and president of The Boston
book to accepting change and
is director of The Academy of
portive guidelines for parents
Coaching Company, Inc., providing coach-
reinventing oneself while pre-
Citadel in Charleston, South Carolina.
Professional Skills Development.
:: Robert J. Ginn, Jr.
to follow.”
ing and mentoring services worldwide.
Clients include Time, Inc., BankBoston,
–Howard Figler,
is a career counselor in private practice
author, The Complete Job-Search
and former director of career counseling
Handbook
at Harvard University
7 1/ 4 x 9 1/ 4
all the information to take action.
guidelines to assemble a team of
:: Dorothy Perrin Moore, Ph.D.
mentor, and author, is Distinguished
satisfying, and then bring together
7x9
and Harvard Community Health Plan.
senting theories and concepts
that can make the transition
relatively painless.”
• foreword career book of the year
finalist
Book Summaries
CAREER MANAGEMENT
THE CAREER CHASE
DON’T STOP THE CAREER CLOCK
CAPITALIZING ON CAREER CHAOS
Taking Creative Control in a Chaotic Age
Rejecting the Myths of Aging for a New Way to Work
in the 21st Century
Bringing Creativity and Purpose to Your Work and Life
Helen Harkness
Helen Harkness
Helen Harkness
In this guidebook to job and career
Author Helen Harkness champions
Capitalizing on Career Chaos deliv-
change, Helen Harkness helps all
a radical approach to aging and
ers the tools and strategies to
those experiencing career unrest or
working and dispels the common
become an authentic, trailblazing
dissatisfaction discover its source
stereotypes of aging. Don’t Stop
pioneer who can thrive in this age
and develop the awareness,
the Career Clock charts a clear
of unprecedented change. With
resources, strategies, and attitudes
course for finding career fulfillment
expert advice, real-life success sto-
needed to take creative control.
in later life, with exercises, self-
ries, and more than a dozen interac-
assessments, and worksheets for
tive tools, the book begins at the
each step along the way.
beginning: looking inward to develop
:: Helen Harkness, Ph.D.
a pioneer in the development of career
a clear sense of the values and tradi-
management programs, is founder and
executive director of Career Design
Associates, Inc. During her long and illustrious career as a futurist, educator,
researcher, and entrepreneur, she has
tions that define our authentic
7x9
240 pp
0-89106-098-7
paper
216 pp
0-89106-127-4
1997
order no. 7754DB02
7x9
$17.95
paper
1999
order no. 7813DB02
$18.95
provided career change counseling to
more than 6,000 clients and organizations
around the world.
selves, and the important Meaning
Magnets that serve as our focal
6x9
points for change. Then it shows
0-89106-209-2
how to look outward to match core
184 pp
paper
2005
order no. 7915DB02
$18.95
“ Offers insight for all adults
“ Your career is like a book with
instincts and talents with external
interested in career change,
familiar plot lines but perhaps
realities; look forward to create a
whether forced or voluntary.
unexpected developments.
vision of the future; and look beyond
career path have in common?
A useful road map in an
Follow this book for help in
to a specific course of action that
A lot, and you’d better get
unsettled age.”
finding your own happy
will move us from visualization to
comfortable with that. The
ending.”
the realization of our goals.
unpredictability of our world
–Booklist
–Associated Press
“ What do chaos and your
necessitates that you do.”
–T & D
37
38
OTHER PUBLICATIONS
I’M NOT CRAZY,
I’M JUST NOT YOU
THE CHALLENGE OF CHANGE
IN ORGANIZATIONS
GIFTS DIFFERING
Understanding Personality Type
The Real Meaning of the Sixteen Personality Types
Helping Employees Thrive in the New Frontier
Roger R. Pearman and Sarah C. Albritton
Isabel Briggs Myers with Peter B. Myers
Nancy J. Barger and Linda K. Kirby
Authors Roger Pearman and Sarah
Revealing insights embodied in the
Focusing on the needs of different
Albritton apply the concepts of
MBTI® tool, this premier classic
personalities in times of change as
MBTI personality type to everyday
identifies four categories of person-
understood through the lens of
situations—working, loving, parent-
ality preferences and details how
MBTI® type, this book provides
ing, and communicating—illustrating
our unique combinations of these
strategies for leading employees
how our personal preferences pro-
preferences determine the way we
through successful transitions.
duce interpersonal blind spots that
perceive and respond to the world
can lead to misunderstandings and
around us.
®
:: Nancy J. Barger
is an organization development and man-
offering practical tips for more
agement consultant.
:: Isabel Briggs Myers
effective relations.
The late Isabel Briggs Myers and her
is a writer and speaker, and coeditor of
Myers-Briggs Type Indicator personality
®
is principal of Leadership Performance
6x9
Systems, Inc., and founder of
0-89106-096-0
Qualifying.org.
:: Linda K. Kirby, Ph.D.
mother, Katharine Briggs, authored the
:: Roger R. Pearman, Ed.D.
208 pp
paper
inventory.
1997
order no. 7756DB02
6x9
248 pp
0-89106-074-X
$16.95
:: Sarah C. Albritton
is a former career and college counselor.
:: Peter B. Myers, Ph.D.
paper
1980, 1995
order no. 7270DB02
$16.95
Developing Leaders.
6x9
304 pp
0-89106-079-0
cloth
1995
order no. 7113DB02
$28.95
continues research work on the development and application of type.
• ben franklin best business
book finalist
OTHER PUBLICATIONS
CONNECTING WITH SUCCESS
THE DEVELOPING CHILD
How to Build a Mentoring Network to Fast-Forward Your Career
Using Jungian Type to Understand Children
Kathleen Barton
Elizabeth Murphy
Lays the groundwork for proactive professionals to take charge of
Classic primer on the personality types of children.
their careers by building a network of supporters.
0-89106-162-2
order no. 7863DB02
$20.95
paper
0-89106-060-X
order no. 7390DB02
$13.95
paper
CONNECTIONS BETWEEN SPIRIT &
WORK IN CAREER DEVELOPMENT
EFFECTIVE TEACHING
EFFECTIVE LEARNING
New Approaches and Practical Perspectives
Making the Personality Connection in Your Classroom
Deborah P. Bloch & Lee J. Richmond, Editors
Alice M. Fairhurst & Lisa L. Fairhurst
Explores the need for meaning, spirit, and balance in work.
A one-of-a-kind resource on teaching and learning styles.
0-89106-105-3
order no. 7761DB02
$35.95
cloth
0-89106-078-2
order no. 7116DB02
$18.95
CREATIVE AGING
EXECUTIVE THINKING
Discovering the Unexpected Joys of Later Life
Through Personality Type
The Dream, the Vision, the Mission Achieved
paper
Leslie L. Kossoff
Nancy Bost Millner
Over 50 inspiring stories of the upside of aging through the lens
of MBTI® personality type.
0-89106-111-8
order no. 7780DB02
$18.95
paper
0-89106-134-7
order no. 7820DB02
$26.95
cloth
39
40
OTHER PUBLICATIONS
FOUR SPIRITUALITIES
HEART & SOUL INTERNET JOB SEARCH
Expressions of Self, Expressions of Spirit
Seven Never-Before-Published Secrets to Capturing
Your Dream Job Using the Internet
Peter Tufts Richardson
Provides a framework for finding a meaningful path to
Chuck Cochran & Donna Peerce
spiritual choices using MBTI® type theory.
Provides advice on how to network online and conduct online interviews.
0-89106-083-9
order no. 7684DB02
$18.95
paper
0-89106-125-8
order no. 7811DB02
$16.95
paper
set of 2
order no. 7840DB02
$29.95
paper
FROM SAGE TO ARTISAN
HEART & SOUL RESUMES
The Nine Roles of the Value-Driven Leader
Seven Never-Before-Published Secrets to Capturing Heart
& Soul in Your Resume
Stuart Wells
Chuck Cochran & Donna Peerce
Describes nine leadership roles that play a vital part
• one spirit book club selection
in every organization.
0-89106-093-6
order no. 7752DB02
$26.95
cloth
HANDBOOK OF INDUSTRIAL AND
ORGANIZATIONAL PSYCHOLOGY
0-89106-113-4
order no. 7782DB02
$16.95
paper
set of 2
order no. 7840DB02
$29.95
paper
JOINING THE ENTREPRENEURIAL ELITE
Four Styles to Business Success
Volumes 1–3
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46
INDEX
INDEX
a ::
Accountable Organization
Action Learning in Action
Adaptive Coaching
Ahlrichs, Nancy S.
Albritton, Sarah C.
13
22
20
14, 29
38
b ::
Bacon, Terry R.
Bailey, Rita V.
Barger, Nancy J.
Barner, Robert W.
Barton, Kathleen
Beck, Catherine B.
Beck, John D. W.
Bell, Antony
Bench, Marcia
Berger, Jennifer Garvey
Big Change at Best Buy
Billings, Andy
Blackard, Kirk
Bloch, Deborah P.
Bolin, Courtney
Breakthrough Creativity
Bridges, William
Bridging the Boomer-Xer Gap
Broom, Michael F.
Building a C.D. Program
Building the Learning Organization
Burud, Sandra
Bushe, Gervase R.
5, 20
7
38
16, 30
39
34
17
3
34
20
12
12
17
39
24
16
26
14
26
28
22
29
18
c ::
Campbell, Scott
Capitalizing on Career Chaos
Capitalizing on Conflict
Caplan, Gayle
Cawood, Scott
Career Chase
Career Coaching
Career Coaching Your Kids
Careerpreneurs
CEO Road Rules
Challenge of Change
Character of Organizations
Choice Points
8
37
17
42
7
37
34
36
36
4
38
26
36
Clear Leadership
Co-Active Coaching
Cochran, Chuck
Competency-Based HRM
Competing for Talent
Connecting with Success
Connections Between Spirit
Corlett, Eleanor S.
Courage to Act
Creative Aging
18
20
40
31
29
39
39
41
12
39
d ::
Davidson, Sherry L.
Deal, Terrence E.
Decent People, Decent Company
Dent, Stephen M.
Destination Profit
Developing Child
Developing Employees
Developing Leaders
Don’t Stop the Career Clock
Double Lives
DreamMakers
Dubois, David D.
Dunnette, Marvin D.
Dunning, Donna
8
12
13
25
7
39
30
26
37
16
19
31
40
15, 35
e ::
Eblin, Scott
Effective Teaching
Elliott, Charles H.
Executive Coaching
Executive Resource Management
Executive Thinking
9
39
43
20
30
39
f ::
Fairhurst, Alice M.
Ferris, Gerald R.
Fitzgerald, Catherine
5-D Leadership
Flight Capital
Four Spiritualities
Fritts, Patricia J.
Frodsham, Joe
From Sage to Artisan
Fuller, Connie
39
8
20, 26
8
11
40
41
32
40
14
g ::
Garber, Peter R.
Gargiulo, Bill
Gerson, Richard F.
Gerson, Robbie G.
Get It!
Gibson, Elizabeth
Gibson, James W.
Gifts Differing
Ginn, Robert J., Jr.
Global Teams
Goldsmith, Marshall
Great Leadership
Green, Thad
Gundling, Ernest
42, 43
32
27
27
17
12
17
38
36
22
18
3
41
14
h ::
Handbook of I.O. Psychology
Hardwired Leadership
Harkness, Helen
Heart & Soul Internet Job Search
Heart & Soul Resumes
Heenan, David
Hirsh, Sandra Krebs
Honold, Linda
Horvath, Lisa
Hunt, Michele
Huszczo, Gregory E.
40
18
37
40
40
11, 16
6
30, 41
22
19
15
i ::
I’m Not Crazy, I’m Just Not You
Infinite Organization
Isachsen, Olaf
Is Your Genius at Work?
It’s Your Career—Take Control!
38
26
40
32
34
j ::
Joining the Entrepreneurial Elite 40
k ::
Kafrissen, Binnie Shusman
Kane, Theresa E.
Kaputa, Catherine
Karp, Hank
Katharine and Isabel
Kaye, Beverly
Key, Mary
Kilmann, Ralph H.
43
36
33
14
41
18, 31
4
41
Kimsey-House, Henry
Kirby, Linda K.
Kise, Jane A. G.
Klein, Merom
Knowdell, Richard L.
Kossoff, Leslie L.
Krefft, James H.
Kummerow, Jean M.
20
26, 38
6
12
28
39
25
31
l ::
Leadership Spectrum
Leader’s Window
Learning Journeys
Leveraging New Human Capital
Levesque, Lynne C.
Lippitt, Mary Burner
19
17
18
29
16
19
2
32
23
14
13
22, 23
23
21
21
39
36, 42
36
41
23
39
38
38
13
n ::
Naiman, Sandra M.
Napier, Rod
Nash, Susan
Navigating Midlife
New Directions in Career Planning
New Managerial Mentor
Next Level
NeXt Revolution
Nielsen, Jeffrey S.
Optimizing Action Learning
Opt-Out Revolt
Organizational DNA
23
2
41
Partnering Intelligence
Partnering Intelligence Fieldbook
Pearman, Roger R.
Perrewé, Pamela L.
Peterson, Linda
Political Skill at Work
Positive Performance Improvement
Powerhouse Partners
Prescott, Robert K.
Promoting a Development Culture
25
12, 21
24
41
31
41
9
10
13
Quantum Organizations
Quenk, Alex T.
Quenk, Naomi L.
25
25
18, 38
8
42
8
27
25
28
28
41
43
35
r ::
Real People, Real Jobs
Rice, Sydney
Richards, Dick
Richardson, Peter Tufts
Rothwell, William J.
42
36
32
40
28, 31
s ::
Samiec, Ellen
Sandahl, Phil
Sandler, Mel
Saunders, Frances Wright
Savickas, Mark L.
Scott, Gini Graham
Seven Zones for Leadership
Shelton, Charlotte
Shelton, Ken
Shelton, Laura
Simonsen, Peggy
Sirias, Danilo
Smith, Lacey T.
Spear, Karen I.
Spokane, Arnold R.
Starting Out, Starting Over
Stearns, Dennis
Strategic Human Resource Leader
Successful Woman’s Guide
Sullivan, Sherry E.
Survivors
42
2
42
t ::
p ::
q ::
m ::
Mainiero, Lisa A.
Make It Work
Making Change Happen
Manager of Choice
Marchica, John
Marquardt, Michael J.
Matejka, Ken
McDaniel, Rich
Measuring What Matters
Millner, Nancy Bost
Montross, David H.
Moore, Dorothy Perrin
Motivation Management
Murphy, Al
Murphy, Elizabeth
Myers, Isabel Briggs
Myers, Peter B.
Myth of Leadership
o ::
8
20
43
41
30
43
42
10
18
10
28
14
17
20
30
42
4
28
Taylor, Maria W.
Team Troubleshooter
Teamwork Fieldbook
10 Natural Forces
Terry, Robert
TLC at Work
Tools for Team Excellence
Tools for Team Leadership
True Loves
Tumolo, Marie
Turbulent Change
Turknett, Carolyn N.
Turknett, Robert L.
Turning Team Performance
28
16
24
42
42
15
15
15
43
29
43
13
13
24
u ::
Up Is Not the Only Way
U R a Brand!
31
33
v ::
Vocational Interests
30
w ::
Wall, Bob
Was That Really Me?
Wells, Stuart
What People Want
What’s Your Type of Career?
When Opposites Dance
Whitworth, Laura
Why Can’t I Get What I Want?
Williams, Caitlin
Williams, Roy G.
Winning Roles
Winning at Work
Work It Out
Work with Me!
Working GlobeSmart
Working Relationships
19
35
40
5
35
12
20
43
42
12
43
43
6
43
14
19
y ::
Yeager, Neil M.
17
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