Size:16.8 MB - The Garage Door News

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VOLUME 23
H
E
ISSUE 3
LiftMaster Launches
MyQ Garage Universal System
ILLINOIS - LiftMaster has recently
launched the MyQ Garage
universal system.
The system offers
smartphone control
of garage doors for
all major garage
door opener brands.
The MyQ Garage
universal garage door
controller syncs any
compatible opener manufactured
after 1993 with a homeowner’s
smartphone, tablet or computer.
This gives the user the ability to
open or close the garage door from
anywhere and receive real-time
alerts if and when the status of
that door changes.
“Whether it’s through
MyQ Garage, the MyQ
Control Panel, or a new
LiftMaster Garage
Door Opener, our
dealers can now
offer any customer
smartphone control,”
said Bob Heisner,
LiftMaster
Vice
President of Marketing.
“This offers them a very powerful
differentiator that will position them
as solution providers in a very
tech savvy and security-oriented
marketplace.”
Engineered
using
LiftMaster’s patented MyQ
Technology platform, MyQ
Garage is installed without
wiring and consists of two
devices—the LiftMaster Wi-Fi
Hub, which is positioned near the
garage door opener, and the door
sensor mounted on the garage
door itself.
To let those nearby know
that the garage door is about
to close, LiftMaster equipped
MARCH 2014
MyQ Garage with Alert-to-Close
technology. To prevent injury or
entrapment within the garage when
the door is remotely activated,
this feature provides audible and
visual warnings that the door is
about to close — flashing lights
and beeps for 10 seconds.
MyQ Garage has also
received
an
Underwriters
Laboratory (UL) Listing.
With the new LiftMaster
MyQ Garage, customers can
control, manage and monitor up
to two garage doors (requires
Continued Page 8
April 23-26, 2014 • Las Vegas, Nevada
For links to our
advertisers go to:
www.garagedoornews.com
NEWS
G ARAGE D OOR
T
ALL GARAGE DOORS
ARE NOT CREATED EQUAL.
STEEL-CRAFT PRESENTS THE CARRIAGECRAFT SERIES.
Steel-Craft builds high-quality garage doors for the unique Canadian climate.
Durable and highly efficient, Steel-Craft doors are 100% Canadian-manufactured.
WEATHERLOCK
CLIMACORE
DURAWARE
Our patented system overlaps the interior
and exterior skins, keeping moisture out
and extending the life of your door.
We have the highest quality insulation
between the panels which provides higher
R-Value, better strength and consistent
protection from the elements.
Every Steel-Craft component is made by
Steel-Craft. Track, hinges, and rollers are
made to handle our weather.
THE DOOR WITH MORE.
A personalized Door Designer awaits you at Steel-Craft.ca
100% CANADIAN
3
The Garage Door News
MARCH 2014
ADVERTISER INDEX
800-233-8265 Page 13
Access Entry Systems Inc.
905-564-8601 Page 4
Advanced Plastic Corp.
847-674-2070 Page 26
BD Loops
714-890-1604 Page 10
Bircher Reglomat
800-252-1272 Page 23
Carlo Gavazzi Automation Components
888-575-2275 Page 26
Clopay Building Products 800-526-4301 Page 9
Collier 877-548-2799 Page 8
Croskill Overhead Doors 800-567-7472 Page 6
DEK Canada Inc.
800-361-3198 Page 1
Industrial Foam Insulated Doors
Devanco Canada 514-267-3720 Page 7
Genie Company 800-843-4084 Page 27
Helton/FlexiForce
877-300-7412 Page 5
LiftMaster
800-323-2276 Page 11
Napoleon/Lynx 800-338-5399 Page 24
Ridge Doors
800-361-7123 Page 3
Tradition: 2" thick, 26ga. steel & 24ga. aluminum skins
Sentinel: 2", 3", 4" thick, 20ga. & 16ga. steel skins
AluRoyal: 2", 3", 4" thick, 16ga. aluminum skins
Alucent: 2”, 3”, 4” thick, 24ga. aluminum skins
Energex: 3”, 4” thick, 26ga. steel and 24ga. aluminum skins
Hangar: 2” thick sectional hangar door, size up to 90’W. x 30’H.
AL-2000: 2” thick, aluminum panel door
Service Door Industries Ltd.
905-670-1200 Back Page
Service Spring Corp.
800-752-8522 Page 12
Steel-Craft Door Products Ltd.
800-463-3667 Page 2
SuperSeal Manufacturing 800-337-3239 Page 20
Thermostop Inc. 866-678-0123 Page 3
Vee Industries Inc.
800-327-3332 Page 6
G ARAGE D OOR
T
H
E
LETTERS TO THE EDITOR
Letters to the Editor regarding anything
that you see in this newspaper or elsewhere
in the industry are welcome. Letters
should be approximately 200 words, and
faxed to:
THE EDITOR, Garage Door News, fax to
866-838-2967. Please include your name
and phone number.Your letter will appear
anonymously if requested.
1331 Harvest Bend
Lasalle, ON Canada
N9H 2B5
Toll-Free Tel: 866-854-0561
Toll-Free Fax: 866-838-2967
e-mail: [email protected]
Tradition of quality
www.thermostop.com
3775 Boulevard Losch, St-Hubert, Quebec, J3Y 5T7
Tel: 1-866-678-0123
[email protected]
Industrial & Commercial Doors - Cold Storage Doors - Breakaway Doors - Acoustic Doors
Published by KRUBUS Inc.
Publisher: Dave Bussière
[email protected]
Editor:
Lucia Krupa
[email protected]
Administrative Support: Accu-tel
The Garage Door News welcomes comments
and suggestions. Letters to the Editor and
articles are also welcomed. The Garage Door
News is a monthly publication for garage door
installers and manufacturers. The information
included in this paper is intended solely for the
use of the reader. No part of this publication
may be reproduced in any matter without the
expressed written permission of the Editor.
The ideas and suggestions expressed in this
paper are those of the writers. KRUBUS INC.
will not be liable for the use of the information,
opinions or products expressed, advertised or
otherwise contained herein.
POSTMASTER: Please forward address corrections to:
1331 Harvest Bend
Lasalle, ON Canada N9H 2B5
SENTINEL MARK-III, 3” thick, 20ga exterior & interior skins
NEWS
A-tech The Garage Door News
269 Walker St., #637
Detroit, MI USA 48207
Since 1948
MANUFACTURER OF QUALITY
GARAGE DOOR COMPONENTS:
ROil Tempered Wire Springs (.192 to .468)
RTrack: 2" and 3"
RPerforated Angle: 1-1/4 x 1-1/4" (16, 14 and 13g)
RHorizontal Angle: 2" x 2"
RVertical Angle: 1-1/2" x 4-1/2"
RStruts 2-1/4" and 3"
RClips, brackets, etc.
Rand more...!
WE SATISFY YOUR DEMANDS WITH QUALITY PARTS.
Our manufacturing facility is situated at
1187 Tessier Street,
Hawkesbury, Ontario
K6A 2S2
TEL: 800-361-7123
FAX: 613-632-9320
the difference
is in our engineering
Gary Kohls
Engineering Supervisor
16 years of service
2 inch
3 inch
4 inch
6 inch
“Our patented E-Strut was conceived, developed and tested in our lab right
here at Haas Door. Its innovative design is stronger than conventional u-bars
and struts and takes less time for our dealers to install.
That’s how we make the Haas Door difference.”
1-866-735-0406
Canadian Distributor for Haas Door
www.accessentry.ca
5
The Case Page:
MARCH 2014
LAST MONTH'S CASE & ANSWER
Case 23-2: Analyzing Unsuccessful
Sales Proposals
GDN Doors was established over 30 years ago by a pair of brothers
who had been working for another door installation company in a nearby
city. The owner of that original company had actually helped the brothers
start up, and remained a minority partner for the first ten years of the
company’s operations.
The company quickly gained a reputation as a trustworthy garage
door company that focused primarily on the residential renovation market.
Bill joined GDN Doors four years ago as an installation and service
manager. He brought with him years of experience in the commercial/
industrial door market. His specialty was high-end installations and
24/7 service operations. While GDN Doors had always done some new
commercial installations, it had never been the focus of the company.
Backed by Bill’s technical expertise and the hiring of two installation
teams, GDN Doors successfully grew its market share in larger commercial
doors. For the first time, GDN Doors also started bidding on projects that
included rolling steel doors and large industrial sectional doors.
The problem is that they never seem to get the projects, even when
they tried really low mark-ups. Even though Bill was not responsible for
sales, the owner of the company asked him to take the lead on figuring out
why GDN Doors' proposals were uncompetitive. While Bill is well-trained
on the installation and service side, he doesn’t know where to begin on
understanding the sales process.
How can he figure out what is going wrong? Who can he turn to for
advice? What are some possible reasons?
Bill had been a garage door
installer and service technician
for over 15 years when he started
up his own company. While he
had prior experience in a broad
range of door projects, he really
specialized in light commercial and
retail work. At first, he worked for
a weekly wage – barely marking up
the products he sold. Gradually he
professionalized the organization.
This included the hiring of a
salesperson,
improved
office
support and additional installers.
Case 23-2 ANSWER:
One of the most difficult issues for a sales organization is truly
understanding the reasons behind an unsuccessful bid. There are two main
reasons for this difficulty – it requires competitive information and an
understanding of the decision making process of another company.
Price is an obvious factor, but it may not be simply a function of the
mark-up used on the bid. It could also include product costs from GDN Door
suppliers (how aggressive were their suppliers’ prices?), and GDN Door’s
cost of installation.
It is possible that the overall price submitted in the bid was acceptable,
but the product offering – specific door, operator or dock leveler – was seen
as less desirable to the customer. Alternatively, the customer could have
questioned the ability of GDN Doors to deliver the required level of service.
In other words, it could have been seen as a risky bid.
In any request for a quotation, a company’s bid is not only judged on
its own merit, but also against competing bids and the specific requirements
outlined in the RFQ. A competing bid, for example, may have exceeded the
requested product standards.
There are two ways to gather data to answer these questions. Bill
can, working with his main suppliers, put together a database of failed bids,
looking at which door dealers were successful and (to a limited degree) what
products were used.
It is also possible to take a more direct approach. It is often wise to
follow-up on a failed bid with a call to the customer to find out why it was
unsuccessful. These debriefing sessions can go a long way in understanding
the process.
Case 23-3: A Customer Service Focus
Because of his experience,
Bill maintained close control over
all installation and service issues.
While other crews were sent to
install new doors or service existing
doors, they all reported directly to
Bill. This structure ensured a focus
on quality and customer service.
That focus had driven sales growth
over the years.
The last several months,
however, have been frustrating for
Bill. Because the company is doing
well, the company has hired more
people and the company has become
more complex. This means that Bill
is more stretched than usual. He
has been spending time on budget
issues, he has had to meet with the
company’s bankers, and he has had
to deal with a few human resources
issues. Each of these issues, while
important, has distracted him from
his direct attention to installations
and service work.
Over the past few weeks,
GDN Doors has seen a spike in
minor complaints about installation
and service work. The problems
were all small. They were quickly
dealt with, and will not likely
impact the company’s reputation.
Bill, however, is worried that this
is a sign that he needs to remain
focused.
Is Bill reading the situation
correctly? Should he be alarmed?
NOTICE TO CASE READERS:
All business cases in the Garage Door
News involve fictitious companies
facing realistic business problems.
6
MARCH 2014
Clopay Introduces Steel
Garage Doors in Black
CROSKILL
OHIO - Clopay recently announced that it
is adding black to its steel garage door color
wheel.
The company is using new thermal
reflective paint technology to reduce surface
OVERHEAD
DOORS LTD.
MANUFACTURER OF
INDUSTRIAL-COMMERCIAL
CR175 STEEL INSULATED
SECTIONAL DOORS
POLYCARBONATE DOORS
CUSTOM BUILT WOOD
CARRIAGE HOUSE DOORS
24 GA STEEL
REPLACEMENT SECTIONS
1-800-567-7472
519-291-1034 • FAX: 519-291-5661
email: [email protected]
temperatures and heat absorption.
Clopay's factory-applied black paint
finish will be available on the Gallery Collection
and Classic Collection doors with Intellicore
insulation technology in March.
Service Spring Offers Three
New Money Saving Programs
OHIO - Service Spring Corp. recently announced
the addition of the Pick-10, Stock Spring, and
Direct Ship Programs designed to help
customers save time, reduce freight
cost, and save money.
The Pick-10 Program
allows customers to choose
any 10 or more in-stock
selections of Royal Door
Stop, Advanced Plastic
Bottom Seal, and Acme
Struts to be consolidated
into a single shipment on a
heavy-duty, reinforced pallet
to prevent damage during
transit and save on freight
costs.
The Stock Spring Program helps
customers manage inventory with the ability
to mix and match frequently ordered torsion
springs and extension springs to achieve the
best quantity pricing.
The new Direct Ship Program
offers customers an expanded line
of perforated angle products
including slotted and powder
coated angles. Perforated
angle and strut orders can
be consolidated into
a single factory direct
shipment from multiple
locations to reduce
transit times and freight
costs.
For links to our advertisers: www.garagedoornews.com
7
MARCH 2014
Mountain Fox Garage Doors Earns Fourth
Angie’s List Super Service Award
COLORADO - Mountain Fox
Garage Doors of Colorado
Springs, Colorado has earned the
Angie’s List Super Service Award
for the fourth year in a row,
reflecting years of exemplary
Raynor Introduces a
New Line of
High Performance
Doors
ILLINOIS - Raynor recently
introduced the RapidCoil line of
high performance doors to their
product line. RapidCoil doors
are designed for both interior and
exterior applications.
According to the company,
Raynor's line of RapidCoil doors
utilizes industry leading sealing
technology making the doors
more efficient than conventional
gravity doors. By combining
a tight sealing door with high
speed operation, heat loss is
minimized and a more energy
efficient environment is created.
The RapidCoil line also features a
soft bottom bar across all models
adding a safety factor into the
line.
“Raynor is very excited
to introduce our new line of
RapidCoil high performance
doors,” said Pete Elsenbach,
Director
of
Marketing
at
Raynor. “We are continually
looking at ways to round out
our product line and provide our
dealers with the products they
need to be competitive in the
marketplace. The RapidCoil line
of doors fits nicely in our product
assortment.”
The
RapidCoil
line
consists of four models: RC100,
RC200, RC300 and RC300HD.
service provided to members of
the consumer review service.
“We make every effort
to put customers first and their
feedback submitted to Angie’s
List confirms our success,” stated
Mountain Fox’s owner, Curtis
Fox. “However, we feel that there
is always room for improvement
and continually strive to elevate
the customer experience.”
“Only about 5 percent
of the companies Mountain Fox
competes with in the `greater
Colorado Springs area are able to
earn our Super Service Award for
any given year,” said Angie’s List
Founder Angie Hicks. “Four years
in a row is a mark of exceptional
customer service.”
Angie’s List Super Service
Award 2013 winners have met
strict eligibility requirements,
which include an “A” rating in
overall grade, recent grade, and
review period grade; the company
must be in good standing with
Angie’s List, have a fully complete
profile, pass a background
check and abide by Angie’s List
operational guidelines.
Service company ratings
are updated daily on Angie’s List.
Companies are graded on an A
through F scale in areas ranging
from price to professionalism to
punctuality. Members can find
the 2013 Super Service Award
logo next to company names in
search results on AngiesList.
com.
Mountain Fox Garage
Doors is a locally owned and
operated, full-service garage door
company founded in 2006 by
Curtis and Patrice Fox.
8
January 2014 Housing
Starts in Canada
ONTARIO - Housing starts in
Canada were trending at 191,456
units in January compared to
194,518 in December, according
to Canada Mortgage and Housing
Corporation (CMHC). The trend is
a six-month moving average of the
monthly seasonally adjusted annual
rates (SAAR) of housing starts.
“The trend in housing starts
decreased slightly in January, while
the inventory of newly completed
and unabsorbed units saw a modest
downward trend in the last half
of 2013. This is consistent with
our expectation that builders
will continue to gradually adjust
activity in order to manage their
levels of inventory,” said Mathieu
Laberge, Deputy Chief Economist
at CMHC.
CMHC uses the trend
measure as a complement to the
monthly SAAR of housing starts to
account for considerable swings in
monthly estimates and obtain a more
complete picture of the state of the
housing market. In some situations
analyzing only SAAR data can be
misleading in some markets, as they
are largely driven by the multiples
segment of the markets which can
be quite variable from one month to
the next.
The standalone monthly
Continued Page 12
MARCH 2014
The Bradbury Group
Announces Addition of
Bradbury Group Italy
KANSAS - The Bradbury Co. recently announced the addition of
Bradbury Group Italy S.r.l. The
company notes that the acquisition is consistent with the growth
strategy of The Bradbury Group
and expands their product offering to include continuous PUR/
PIR insulated sandwich panel
equipment.
Bradbury Group Italy S.r.l.
(BGI), located in Tribano, Italy,
will conduct its manufacturing
operations from a 214,000 sq.
ft. facility which includes sales,
engineering, machining, assembly
and testing of equipment. Tony
Green has been appointed the
Managing Director of BGI after
serving 18 years as the Managing
Director of Bradbury International
UK Ltd. BGI will serve a wide
range of industries including metal
building, cold storage, HVAC,
garage door, entry door and
injection molding.
"Bradbury Group Italy
will utilize the assets of Industrie
Pu.Ma. to continue their tradition as
the world leader in insulated panel
technology while utilizing our existing Group locations to serve a
geographically diverse customer
base. We are pleased to be involved
with the highly trained and very
competent staff of Industrie Pu.Ma.
who have joined us at BGI," said
David Cox, President and COO of
The Bradbury Group. "Our intentions are to use our exclusive right
to Industrie Pu.Ma. engineering to
service and support their existing
customer’s and the installed equipment base."
RETIREMENT
C.H.I. Industry Veteran Retires
ILLINOIS - C.H.I. Overhead Doors Regional Sales Manager Patti
McCombs recently retired at the beginning of
January.
McCombs has worked in the door industry
for over 25 years and has been an integral part of
C.H.I. for over 10 years.
“We wish Patti all the best in her retirement,”
stated Tim Miller, President of C.H.I. “Her dedication
to her customers, C.H.I. and the door industry is an
inspiration and does not go unrecognized.”
During her tenure at C.H.I., Patti also had the
Patti McCombs
opportunity to serve as IDA Director for two terms.
LIFTMASTER (Cont'd)
800-567-1647
additional door sensor) as well as
an additional 16 MyQ accessories
with a touch of a button via the
free, downloadable LiftMaster
MyQ smartphone app, available at
all major app markets.
Past issues of The Garage Door News are available at:
more sales and proﬁts.
Gallery® Collection
Coachman® Collection
Discover the rewarding possibilities of selling a trusted line of stylish garage doors to
customers who are eager to transform their home. With innovative online visualizer tools,
a powerful marketing campaign and unprecedented sales support, Clopay ® is standing
behind you every step of the way.
To see how Clopay can open up new sales opportunities for you, call 1.800.245.2480
in ON and East, 1.800.525.6729 in MB and West or visit clopay.com!
© 2013 Clopay Building Products Company, Inc., a Griffon company.
Canyon Ridge® Collection
10
MARCH 2014
Clopay Commercial Model 3730
Now Offered in Widths Up to 30’2”
OHIO - Clopay’s commercial Model 3730 premium-duty 3” polyurethane insulated steel door is now
available in widths up to 30’2”.
Designed for use in cold
storage facilities and other temper-
ature-sensitive climates, Clopay’s
Model 3730 three-layer steel sandwich door features environmentally safe, CFC- and HCFC-free
polyurethane insulation foam injected between a 27 gauge exterior
skin and a 28 gauge interior skin
with a thermal break, providing
an R-value of 22.2. The sections
have a continuous closed cell foam
tape section joint seal and a 4-3/4”
EPDM rubber astragal for additional weather resistance.
The hardware on the doors
includes 14 gauge hinges, com-
mercial 10-ball steel rollers, and
10,000 cycle torsion springs.
The Model 3730 is available in either a factory-finished
white or brown. Triple pane insulated windows are offered in select
sizes. An optional 5-year Sustainable Door warranty is available on
doors up to 22’2” wide.
MMTC Announces
New Siren Activated
Gate Sensor
New U.S. Residential
Construction in
January 2014
WASHINGTON - The U.S. Census
Bureau and the Department of
Housing and Urban Development
jointly announced the following
new
residential
construction
statistics for January 2014:
BUILDING PERMITS
Privately-owned housing
units authorized by building permits
in January were at a seasonally
adjusted annual rate of 937,000.
This is 5.4 percent (±0.7%) below
the revised December rate of
991,000, but is 2.4 percent (±1.0%)
above the January 2013 estimate of
915,000.
Single-family
authorizations in January were at a rate of
602,000; this is 1.3 percent (±0.8%)
below the revised December figure
of 610,000. Authorizations of units
in buildings with five units or more
were at a rate of 309,000 in Janu-
ary.
HOUSING STARTS
starts in January were at a seasonally
adjusted annual rate of 880,000.
This is 16.0 percent (±10.5%) below
the revised December estimate
of 1,048,000 and is 2.0 percent
(±10.8%) below the January 2013
rate of 898,000.
Single-family housing starts
in January were at a rate of 573,000;
this is 15.9 percent (±12.1%) below
the revised December figure of
681,000. The January rate for units
in buildings with five units or more
was 300,000.
HOUSING COMPLETIONS
completions in January were at a
seasonally adjusted annual rate of
814,000. This is 4.6 percent (±8.3%)
Continued Page 12
NEW JERSEY - MMTC, Inc., recently announced the addition of a new
Siren Activated Gate Sensor.
The new Siren Activated Gate Sensor allows entry of emergency
vehicles utilizing the frequency of the emergency
siren while all other sounds are rejected.
The Siren Activated Gate Sensor responds
to the specific sound of an emergency siren to open
residential, commercial, airport, government,
and military gates in an emergency, saving time
and potential disaster that could result when first
responders are forced to stop, enter code or smash
through gates.
Designed with all new state-of-theart materials, the company notes that the Siren
Activated Gate Sensor is completely unaffected by dust, moisture or
adverse weather conditions making it ideal for emergency access. It comes
with a 4x5 Inch Reflective Sign, 12-24VAC/DC.
Keep them
connected
and in control.
Empower your Customer to
open their garage door
from anywhere with exclusive
MyQ Technology.
®
Model 8500
Model 8557
Model 8587
Model 8550
Model 8360
Model 8355
Connectivity isn’t a future trend—it’s the present. That’s why we have a full lineup of MyQ®-Enabled
Garage Door Openers to keep your Customers connected to home through their smartphones.
We also have a full lineup of Consumer and Dealer promotions to drive more sales.
Contact your LiftMaster® Sales Representative
at 800.282.6225 or visit LiftMaster.com.
© 2014 LiftMaster All Rights Reserved
Apple® and iPhone® are registered trademarks of Apple Inc.
12
Amarr Introduces
Black Color Option
NORTH CAROLINA - Amarr Garage
Doors now offers the
color black for its
residential polyurethane Olympus and
Designer’s
Choice
Collections. In addition to black, both
collections continue
to be available in true
white, almond, wicker tan, sandtone and
dark brown.
“For
some
time, we have received requests for
black garage doors and are pleased to now
offer this color to the market. Black is a
popular garage door color option in some
regions of America and particularly in
Canada,” Amarr marketing director Vickie
Lents said.
MARCH 2014
CANADIAN HOUSING STARTS
(Cont'd)
SAAR was 180,248 units in January, a decrease from
187,144 in December. The SAAR of urban starts
decreased by 2.7 per cent in January to 163,158 units.
Multiple urban starts decreased by 6.0 per cent to
102,289 units in January while the single-detached
urban starts segment increased by 3.4 per cent to 60,869
units.
In January, the seasonally adjusted annual rate
of urban starts increased in the Prairies and in Ontario
while decreasing in Atlantic Canada, Quebec and
British Columbia.
Rural starts were estimated at a seasonally
adjusted annual rate of 17,090 units.
U.S. HOUSING STARTS
(Cont'd)
Amarr’s Olympus and Designer’s
Choice Collections feature polyurethane
insulation with a high R-Value that provides energy efficiency and noise reduction. Both collections also offer a lifetime
paint finish warranty.
above the revised December estimate of 778,000 and is
13.1 percent (±12.8%) above the January 2013 rate of
720,000.
Single-family housing completions in January
were at a rate of 580,000; this is 3.0 percent (±7.3%)
above the revised December rate of 563,000. The
January rate for units in buildings with five units or
more was 220,000.
,1129$7,9(352'8&762/87,216Ř('8&$7,21$/:(%,1$56
21/,1(7(&+1,&,$175$,1,1*Ř635,1*(1*,1((5,1*$33
Your Toolbox for Success
April 23-26, 2014 • Las Vegas
www.IDAExpo.org
Register Online
and be automatically
entered to
Win This
Craftsman
Toolbox!
See details on back page.
IDA Scholarship Foundation
IDA Scholarship Foundation
Golf Tournament
The Expo Golf Tournament is a significant fundraiser for the IDA
Scholarship Foundation. Not only will the event provide fun for
all the participants, it will also benefit students as they expand
their educational horizons via IDA Scholarships.
IDAExpo 2014’s Scholarship Golf Tournament will be held at
Angel Park Golf Club. Voted “Best Golf Course in Las Vegas”
by the Las Vegas Review Journal’s ‘Best of Las Vegas’ Readers
Poll 14 of the last 15 years, Angel Park Golf Club is widely
regarded as the most complete golf experience in Las Vegas.
Just minutes from the Las Vegas Strip, offering views of the Las
Vegas Strip and majestic Red Rock Canyon, and features 36
holes of championship Las Vegas golf. AngelPark.com
See last page for
online registration
information.
Jim Giles Memorial Ride for Scholarships
Motorcycle Ride
Take a ride through the beautiful Nevada desert.
This event is open to all of those motorcycle enthusiasts
who are interested in having a good time,
while supporting IDA Scholarships.
The registration fee is $40.00 per person and
includes a special IDA Biker souvenir t-shirt and lunch.
All net proceeds will be donated to the IDA Scholarship
Foundation. If you’re not a biker, be a sponsor
and support the scholarship fundraiser.
Motorcycle Rentals:
Use these contacts to obtain a special rate
for IDA participants.
Call early to guarantee motorcycle rental.
Eagle Rider Las Vegas • Contact: Jason Martinez • 888-900-9901
[email protected] • www.eaglerider.com/lasvegas
Las Vegas Harley Davidson • Contact: Eric Ruffin • 888-218-0744
[email protected] • www.lasvegasharleydavidson.com
IDAExpo 2014 Sponsorship Opportunities
You can make a huge difference in the success of the IDA Scholarship Foundation Golf Tournament and the
Jim Giles Memorial Bike Run by becoming an industry sponsor. By doing so, you’ll be recognized as an Industry
Leader and contributor to the IDA Scholarship Foundation.
All events will be conducted on Wednesday, April 23, 2014, in Las Vegas, Nevada. The Golf Tournament will be
conducted at the beautiful Angel Park Golf Club, the Bike Ride will travel through the scenic Las Vegas desert area.
It is important to note that 100% of your sponsorship fee will support scholarships – not one penny will be wasted on
administrative expenses. And, your sponsorship fee is 100% tax deductible.
For more information go to IDAExpo.org/events and download the sponsorship form.
Lodging and Transportation
Host hotel
Paris Las Vegas
3655 Las Vegas Boulevard South, Las Vegas, NV 89109
$129 per night Single/Double
https://resweb.passkey.com/go/SPIDA4
For reservations call 800-603-4389. Use group code SPIDA4.
Alternate hotel
The official headquarters hotel is the Paris Las Vegas Hotel
& Casino. Experience everything you love about Paris, right in the heart of the Las Vegas
Strip. At Paris Las Vegas Hotel & Casino, you are transported to the City of Lights with all
the same passion, excitement, and ambiance of Europe’s most romantic city, with all the
excitement of the entertainment capital of the world.
Bally’s Las Vegas
3645 Las Vegas Boulevard South, Las Vegas, NV 89109
$109 per night Single/Double
https://resweb.passkey.com/go/SBIDA4
For reservations call 800-358-8777. Use group code SBIDA4.
Bally’s Hotel & Casino is located next door to the Paris Las Vegas hotel.
Bally’s “Jubilee” tower was renovated in 2013 and features 450 sq. ft. rooms.
Las Vegas Monorail
The Las Vegas Monorail offers service to the
Las Vegas Convention Center, site of the
IDAExpo 2014. The Paris and Bally’s hotel share
a monorail station at the rear of their properties.
For more info: www.lvmonorail.com.
Bus Service
IDAExpo will be offering FREE busing
to and from the Paris Hotel and the Las
Vegas Convention Center during certain
Expo hours, Wednesday through Saturday.
For more info: www.idaexp.org
Register early for IDAExpo 2014 and be automatically entered to
Win this Craftsman 6-drawer Toolbox!
Register online for IDAExpo 2014 by March 28, 2014 and be
automatically entered to win this Craftsman 26 inch 6-drawer
heavy-duty ball bearing top chest!
Included with the chest are three IDA educational DVDs:
Homeowner Garage Door Systems Maintenance/Safety
Awareness Kit, DoorTech Installer Training Program, and How
to Inspect a Garage Door System.
The winner will be announced Friday,
April 25, 2014, 4:00 p.m. at the IDA
booth #1113. You must be presnt to win.
You must be 18 or older.
Online Advance Attendee
Registration ONLY.
IDAExpo 2014
Register
Online Today! Pricing
IDA Member
Discounted hotel rates available through March 14, 2014
Fast. Easy. Convenient. Registration for our industry’s premier exposition
has never been easier. Go to www.idaexpo.org for information on
events, downloadable event registration forms, travel information and
online registration. And you should do it quickly to take advantage of
savings and to make sure your business keeps up
with the competition!
Non-Member
Full Registration.............$275.00 ......$335.00
Includes: Exhibits with lunches, Opening Session,
Workshops, 2-Day Schools, SuperTech Workshop and
President’s Awards Banquet.
Exhibits Only .................. $50.00 ....... $75.00
Includes: Friday and Saturday exhibits only. Does not
include lunches.
Awards Banquet .............. $70.00 ....... $70.00
Wednesday Workshops.....$125.00 ......$150.00
Includes: All-day workshops Wednesday ONLY.
Thursday Workshops........$125.00 ......$150.00
Includes: All-day workshops Thursday ONLY.
2-Day Commercial Rolling and Rolling Steel Fire
Door Technician School ....$100.00 ......$100.00
Includes: 2-Day Commercial Rolling/Rolling Steel Fire Door
Technician School ONLY.
2-Day Commercial Sectional Door Systems
Installer School ..............$100.00 ......$100.00
Includes: 2-Day Commercial Door Installer School ONLY.
SuperTech Saturday
Program........................ $40.00 ....... $40.00
Includes: SuperTech Saturday Program and Saturday
exhibits ONLY.
Your Toolbox for Success
April 23-26, 2014 • Las Vegas
www.IDAExpo.org
Schedule of Events
Wednesday, April 23, 2014
8:00 a.m. - 5:00 p.m.
8:00 a.m. - 4:00 p.m.
9:00 a.m. - 4:00 p.m.
9:00 a.m. - 5:00 p.m.
8:30 a.m. - 5:00 p.m.
12 noon - 6:00 p.m.
General Registration
Jim Giles Memorial Scholarship Motorcycle Ride
IDEA Testing (pre-registration required)
IDEA Train-the-Trainer (pre-registration required)
Educational Workshops (see below)
IDA Scholarship Foundation Golf Tournament
Q Management
Q Technical
Q All Audiences
Schedule subject to change
Wednesday Workshops (Location: Las Vegas Convention Center):
8:30 a.m. - 5:30 p.m.
Q Two-day School - Commercial Rolling and Rolling Steel Fire Door (Day 1)
9:00 a.m. - 5:15 p.m.
Q Two-day School - Commercial Sectional Door Systems (Day 1)
9:00 a.m. - 10:30 a.m.
Q #1 Stand Out! Differentiate or Disappear
11:00 a.m. - 12 noon
Q #2 Challenging the Status Quo: Defining Strategies for Success
1:30 p.m. - 3:00 p.m.
1:30 p.m. - 3:00 p.m.
1:30 p.m. - 3:00 p.m.
1:30 p.m. - 3:00 p.m.
Q #3 Managing Through Technology
Q #4 Everything You Need to Know About Loops
Q #5 High Speed Doors and Thermal Performance
Q #6 Thinking Financially About Your Business - The Absolute Basics
3:30 p.m. - 5:00 p.m.
3:30 p.m. - 5:00 p.m.
3:30 p.m. - 5:00 p.m.
3:30 p.m. - 5:00 p.m.
Q #7 Challenge Your Selling Skills - Increase Your Revenues
Q #8 The Top 10 Must-Do’s to Fill Your Sales Funnel
Q #9 Protecting Your Business From Theft
Q #10 Advanced Financial Thinking About Your Business - Assessing Value & Performance
Thursday, April 24, 2014
7:00 a.m. - 5:00 p.m.
8:00 a.m. - 5:30 p.m.
9:00 a.m. - 4:00 p.m.
1:00 p.m. - 5:00 p.m.
7:00 p.m. - 9:00 p.m.
Educational Workshops (see below)
IDEA Testing
Certification Testing for Combined Two-day School Attendees
President’s Awards Banquet (Cocktails 6:30 p.m. - Location: Paris Hotel, Vendome Ballroom)
Thursday Workshops (Location: Las Vegas Convention Center):
8:00 a.m. - 11:00 a.m.
Q Two-day School - Commercial Rolling and Rolling Steel Fire Door (Day 2)
8:00 a.m. - 11:00 a.m.
Q Two-day School - Commercial Sectional Door Systems (Day 2)
8:00 a.m. - 9:30 a.m.
Q #11 Special Presentation: How to Double Sales in the New Economy
10:00 a.m. - 11:30 a.m.
10:00 a.m. - 11:30 a.m.
10:00 a.m. - 11:30 a.m.
10:00 a.m. - 11:30 a.m.
Q #12 Special Presentation: Business Succession
Q #13 The Growing Influence and Impact of IDEA Credentials in the Marketplace
Q #14 How Your Technicians See You and Your Business
Q #15 Vehicular Access Doors and Project Specifications
1:00 p.m. - 2:30 p.m.
1:00 p.m. - 2:30 p.m.
1:00 p.m. - 2:30 p.m.
1:00 p.m. - 2:30 p.m.
Q #16 Special Presentation: On Fire at Work!
Q #17 Breakout Session: Business Succession
Q #18 UL 325 and ASTM F2200 Updates
Q #19 Let’s Talk Doors Roundtable
3:00 p.m. - 4:00 p.m.
3:00 p.m. - 4:00 p.m.
3:00 p.m. - 4:00 p.m.
3:00 p.m. - 4:00 p.m.
Q #20 Breakout Session: Open the Door to a Better Workforce
Q #21 Marketing Through Technology
Q #22 The Value of IDA Services
Q #23 Rolling Steel Fire Door Manufacturer/Installer/Owner Coordination
4:30 p.m. - 5:30 p.m.
Q #24 What the Affordable Care Act Means (Does) to You
Friday, April 25, 2014
8:00 a.m. - 5:00 p.m.
8:00 a.m. - 8:30 a.m.
8:30 a.m. - 10:00 a.m.
10:30 a.m. - 5:00 p.m.
IDA Annual Meeting of Members
Opening Session with Keynote Speaker Peter Sheahan (Location: Paris Hotel, Vendome Ballroom)
Exhibits Opening Day
Saturday, April 26, 2014
8:00 a.m. - 10:00 a.m.
Q IDEA The SuperTech!
(SuperTech program is open to fully registered persons and door technicians registered separately.)
9:00 a.m. - 12 noon
10:45 a.m. - 3:00 p.m.
3:00 p.m. - 4:30 p.m.
Exhibits
IDEA Testing
01-24-2014
20
Amarr Makes Modifications to
its Commercial Model 1380
NORTH CAROLINA - Amarr Garage Doors
has made several modifications to the Commercial Model 1380.
The Model 1380 sections now feature a woodgrain embossed, flush exterior
with residential stile and window placement
for a more residential look that maintains
the durability found in commercial sectional
doors. In addition, three new colors – almond, wicker tan, and sandtone – have been
added to the Commercial Model 1380 product offering.
“The less industrial-looking, larger
windows of the Model 1380 have greater
appeal for commercial applications in
neighborhood markets,” Amarr marketing
director Vickie Lents said. “This door
is perfect for urban rehabs, designer
outbuildings, and even restaurant and other
retail uses.”
The Model 1380 is constructed with two
27-gauge steel skin surrounding 1 3/8 inch CFC-
MARCH 2014
BOOK DISCOUNTS
CAR LEASING
CAR RENTAL
CELL PHONES
FUEL PROGRAM
INSURANCE
HOME
FURNISHINGS
MAGAZINE
SUBSCRIPTION
SAVINGS
REAL ESTATE
SERVICES
ROAD SIDE
ASSISTANCE/
TRAVEL SERVICES
TIME PLANNERS
TRAVEL
DISCOUNTS
free polystyrene for energy efficiency and
noise reduction.
UNIFORMS
21
CLASSIFIEDS
APPOINTMENTS
C.H.I. Announces
New Appointments
ILLINOIS - C.H.I. Overhead Doors recently
announced the promotion of Dan Beckley to Regional
Sales Manager for region 1, consisting of Eastern Ohio,
Western Pennsylvania, West Virginia and Western
Maryland. Beckley has been the Commercial Sales
Manager for C.H.I. for the past two years, with his
primary focus on growing the commercial sectional
and rolling steel product lines nationally. He has also
Dan Beckley
worked in the door industry extensively for over 32
years and his product and industry knowledge is sure to be an asset to
C.H.I. distributors.
C.H.I. Overhead Doors has also announced
the hiring of Joe Clark as the newest Architectural
Consultant. He will be responsible for calling on
the architectural community and enhancing C.H.I.’s
commercial value to distributors. Clark has been
working with architects, and in the door industry, for
the past 6 years. Prior to that, he served in the Marine
Corps for 8 years. Clark is expected to be a significant
Joe Clark
asset for C.H.I. and their customers.
National Door Announces
New National Sales Manager
TEXAS - National Door Industries recently announced the addition of
Jerry Hennen as their new National Sales Manager. Based in Toledo, OH,
Hennen has over 25 years of experience working in the garage door industry
and is a valuable addition to the National Door management team.
Hennen previously served as vice president of strategic business
development at Arrow Tru-Line, where he worked for 15 years. He also
served on the DASMA board of directors and was chair of the Associates
Division. He holds a B.S. in Marketing from West Virginia University.
DBCI Hires New
Northeast Sales Manager
GEORGIA - Roll-up door manufacturer DBCI recently
announced the addition of David VanGieson as
Northeast Sales Manager. In the new role, VanGieson
will service key accounts and seek new business
opportunities in eleven northeastern states that extend
from Delaware to Maine.
VanGieson joins DBCI with nearly 30 years
of experience in the door industry, including 12
specifically in storage. He grew up and resides in
northeastern Pennsylvania, where he also studied
architecture & drafting technologies.
MARCH 2014
David VanGieson
EMPLOYMENT
Waterloo Garage Doors Inc. located in
Waterloo, Ontario requires full time permanent personnel for positions in administration, and installation and service of
overhead doors. Commercial and residential applications. Competitive wage package and benefits. If you have a minimum
of 5 years industry experience, reliable
work ethic and clean valid driving record
we are interested in receiving your [email protected]
or 255 Bathurst Drive, Waterloo, ON
N2V 2E4
INSIDE SALES POSITION
Are you looking for a new challenge?
Are you self-motivated, autonomous and
a go-getter? If you are, we want to hear
from you. Devanco Canada, a Garage
Door and Gate automation distributor is
currently seeking a dynamic individual
to fill the position of inside sales/
customer service at its Summerstown,
Ontario location. Think you have what
it takes? E-mail your resume to David@
devancocanada.com today.
Wanted - Experienced Outside Sales
Representatives
Smart Doors Inc. is a rapidly growing
residential overhead door company
based in Vaughan, Ontario. We are
looking to hire experienced outside
sales representatives who are ambitious
and driven to success. Excellent
communication skills are required.
Experienced candidates only, please do
not contact otherwise. Email resume to
[email protected] or fax to
905-532-9682.
COMMERCIAL OVERHEAD
DOOR INSTALLER
Established company in Regina is looking
for a smart-working, team-oriented
individual to join our busy operation as
COMMERCIAL OVERHEAD DOOR
INSTALLER.You must have previous
overhead door installation experience,
strong mechanical aptitude, knowledge/
use of small hand tools, ability to
work at heights, basic math skills and
construction experience. If you are
physically able to lift up to 50 lbs, have
a positive attitude and would like to be
part of a long-term employment team
with fantastic benefits and competitive
wages, we would like to meet with you.
Please submit your Resume via email
to Stewart Lee at [email protected].
Steel-Craft Sales and Service offers a
safe and clean work environment and is
a company that focuses on the training
and development of its employees.
Please visit our website at:
www.steelcraftdoor.ca
SALESPERSON WANTED
Overhead Door Company of Chester
& Delaware Counties is currently
accepting applications for a Commercial/
Residential/Service Sales Representative
for Southeast Pennsylvania. Our
company is well established, secure and
growing, representing major product
lines that are high quality. Some of our
products: residential and commercial
garage doors, rolling steel doors, electric
operators, operable partitions, loading
dock equipment, store-front entrances.
The ideal candidate will have a positive
attitude and the ability to self-generate
leads, strong management skills, along
with an emphasis on details. Must have
clean driving record and pass drug
test, physical and background check.
Please attach resume, references and
compensation expectations in your
reply. All applications will be held in
confidence. Contact:
[email protected]
Wanted: Experienced installers and
service techs
Looking for experienced garage door
installers and service technicians for
commercial and residential work in
the Fredericksburg Virginia area. Only
experienced need to apply. Please send
your resume to:
garagedoorinstallerapplication@yahoo.
com
EMPLOYMENT
Florida commercial overhead door
company with (3) locations, Tampa,
Orlando and Jacksonville has career
opportunities for those qualified and
experienced in areas such as sales,
estimating/bidding, field coordination
and installation. Contact: Irvin via email
[email protected] or at
813-781-3996
Business for Sale
Home based mobile garage (residential)
door business established in 1978 in
San Francisco with 10% growth per
year. Owner trying to retire (near 80).
Make money the 1st day. No liabilities,
no debts. Just 35 years of good will.
$125K takes it all. HK Door Company &
Training School (415) 971-2400 (24-7).
Wanted - Experienced Residential
Overhead Door Installers
Smart Doors Inc. is a rapidly growing
residential overhead door company
based in Vaughan, Ontario. We are
looking to hire experienced residential
garage door installers. Requirements:
Minimum 3 years experience and must
have own truck and tools. Email resume
to [email protected] or fax to
905-532-9682.
22
MARCH 2014
CLASSIFIEDS
Helton FlexiForce
Inside Sales Representative
Helton Flexiforce, located in Abbotsford,
BC is an industry leader supporting both
OEM manufacturers and wholesale and
installing dealers. We are currently
seeking an enthusiastic and talented
sales professional to join our sales team.
The scope of this key role includes
•
Direct
Customer
relationship
management
• Providing technical support to
Customers on product applications
• Producing quotations and suggesting
pricing levels
• Negotiating variations in pricing,
delivery and specifications
• Working with the production planning
team to expedite orders and streamline
the order management process
• Working with the sales team to develop
marketing programs
• Understanding and developing
Customer activity tracking tools.
Our ideal candidate is an outgoing,
self motivated and results oriented
individual with direct overhead door
sales and technical service experience
who is computer savvy and comfortable
managing detailed information in an
ERP system. We offer competitive
compensation package including full
benefits and bonuses based on the
successful candidate’s qualifications and
experience.
If you are looking for a growth
opportunity with a recognized industry
leader, we want to hear from you!
Please submit your Resume to hr@
heltonindustries.com as soon as
possible.
We thank all applicants for their
interest however, we can only contact
those applicants who most closely match
the needs of the role.
INSTALLER
Wallace Doors is a Manitoba based
company specializing in residential,
commercial and specialty projects
throughout the province. We are
interested in hiring a full time overhead
door installer to join our team. Previous
experience in construction an asset, but
willing to train the right individuals.
Applicants must demonstrate a strong
work ethic, be reliable, have a valid
driver's license, be able to work in all
weather conditions and be able to work
as part of our team. We offer competitive
wages upon experience, a benefit plan,
and opportunities for advancement. If
you are interested working with Wallace
Doors, please email: Darren Richie
([email protected]) or call our
main office 204-452-2700.
EMPLOYMENT
All-Rite Dock and Door Systems
Inc. is an established installation and
service provider of quality door systems
and loading dock equipment serving a
variety of industrial, commercial and new
construction markets. We are located in
Brampton and our continued growth has
created a need for the following positions:
•
Sales Representative
•
Dock & Door Technician
Qualified candidates should email their
resume and a covering letter to:
[email protected]
Visit us online: www.all-ritedoors.com
ZEMCO DOOR PRODUCTS
Wanted Door Installers, Technicians
and Technician Trainees
Expanding Overhead door business in
Saskatchewan requires Technicians to join
our team. A thriving overhead door business
serving Western Canada for over 28 years
in residential, commercial, industrial,
mining, and agricultural markets. Join our
commercial or residential team and share
our success in a booming province with
unlimited growth opportunities.Training
provided, excellent salary and benefits.
Relocation assistance considered. Send
resume to
[email protected] or
fax: 306-244-9600.
www.zemcodoors.com
Experienced Installers and Technicians
Are you fed up with being unappreciated
for your hard work? Tired of working with
old, unsafe equipment?
Overhead Door Co of Casper, located in
Casper Wyoming, is looking for EXPERIENCED Door Technicians who:
•Want a CAREER
•working with a TEAM of
PROFESSIONALS
•in a FAMILY ATMOSPHERE
•with mostly LOCAL WORK
Requirements:
•Eagerness to STEP UP to a higher-level
of PROFESSIONALISM &
CUSTOMER CARE
•ATTENTION TO DETAIL to TAKE
CARE of CUSTOMERS and be SAFE
•Accurate and timely completion of
PAPERWORK
•Ability to work efficiently and
effectively without direct supervision
Ready to STEP UP and be part of a
WORLD-CLASS Company?
FAX a 3-sentence statement expressing
your interest in this position to 307-2352994. Include the words “step up” in your
statement, along with your email address
to receive further details to complete the
application.
SALES ASSOCIATE
House of Doors, Inc. (Brookfield, IL) is
seeking an outgoing, experienced and
reliable Sales Associate for its commercial
overhead and rolling steel door division.
House of Doors is currently experiencing
tremendous growth and is expanding
the sales force. The right candidate for
this position will have 5 plus years of
experience in outside sales, preferably
in commercial building products. The
successful candidate is required to possess
the right sales techniques, the ability to
develop customers and follow through with
commitments as well as a strong belief in
the mission and goals of the company.
Other requirements: computer proficient;
excellent verbal and written skills;
clean driver license; 5 years direct sales
experience; a hunter with a track record of
prospecting for new business. Interested
and qualified candidates should send a
resume copy along with salary history to:
[email protected] or
House of Doors Inc.
Attn. Troy Piper
9038 W Ogden Avenue
Brookfield, IL 60513
House of Doors offers competitive salary
(based on experience) and commissions
plus bonus, company car, 401(k) and
excellent benefits.
CLASSIFIED ADS ARE FREE
Fax your ad to: 866-838-2967 or
e-mail: [email protected]
WISCONSIN COMPANY
SEEKING
INSTALLERS & TECHNICIANS
Joe Wilde Company, located in
Southeastern WI, proudly serving
customers since 1945 has several
opportunities for both Residential and
Commercial Garage Door Installers
and Technicians. Joe Wilde Company
provides a fun, flexible, family
orientated atmosphere where employees
are treated with loyalty and respect.
•Competitive Pay
•Full Benefits Package Including: Health
Insurance, Vacation, Paid Holidays,
401(k) and Profit Sharing
For immediate consideration please
contact us with work history to any of
the following:
Email: [email protected]
Phone: (262) 439-6905.
www.joewilde.com
COME LIVE THE
OKANAGAN LIFE STYLE
Busy door company located in the
North Okanagan of British Columbia
requires an experienced door tech.
Must be experienced in residential
and commercial overhead door and
automatic gate service and installation.
An ability to deliver superior customer
service and a proven driving record are
required. Email resumes to:
[email protected]
Fax 250 545 2919
The Lighter Side
23
MARCH 2014
Clopay Avante Featured on NAHB
2014 New American Home in Las Vegas
OHIO - Clopay’s contemporary
Avante Collection glass garage
door is featured on the 2014 New
American Home, the official
showcase house of the International
Builders’ Show.
Designed by architect Jeffrey
Berkus and constructed by Element
Building Co. to spotlight the latest
in innovative products for the future
of homebuilding, the project is
expected to achieve Emerald status
under the National Green Building
Standard (NGBS).
The home was open for tours
in February during the International
Builders’ Show. Virtual tours are available online
at http://www.newamericanhome2014.com.
Rising out of the foothills of the exclusive
Sky Terrace housing development in Henderson,
Nev., the 6,700 sq. ft. home’s open layout, large
windows and glass doors are strategically placed
sensing the future
to take full advantage of the spectacular desert
views and create seamless transitions between
indoor and outdoor living spaces.
In an interview at the open house,
builder Josh Anderson touted the importance
of the garage door design in this particular
Hercules 2s
project.
“Working within the confines of
a narrow lot design, the front facing
garage is the first thing guests see
when they approach the house.
With its glistening bronze anodized
aluminum frame and frosted glass
panels, the Avante set the stage
for what lies inside. The impact
is especially dramatic at night
when the door is lit from behind,”
Anderson said.
The two-car garage has a
tandem third bay that can be used
as a workshop or exercise area.
Anderson added, “In regions where
basements aren’t common, the garage often
becomes additional living space. The Avante
door allows natural light in, while maintaining
a degree of privacy. That makes the space more
inviting to use for more than just storage and
parking.”
Microwave motion sensor for activation of
high-speed, commercial doors and gates
Simple, Proven, Versatile
Heavy-duty, reliable motion sensor for all your applications
Easy installation & programming
- Remote control with illuminated buttons
confirms your settings
- User-friendly function menus
Bircher Reglomat
Phone 800 252 1272
www.bircherreglomat.com
NEW features include:
- 2 independently programmable outputs
- Pulse on exit
- Longer cable
24
MARCH 2014
INDUSTRY
Getting the Most Out of the 2014 IDA Expo
LAS VEGAS – This April, garage
door dealers and technicians
will converge on the Las Vegas
Convention Center for the 2014
International Door Expo. Attending
the Expo is an investment of time
and money, so it is important to
think about what you want to
achieve at the convention. Ideally,
this includes a focus on suppliers,
market trends, education and
networking.
Manufacturers and Distributors
At this year’s IDA Expo in
Las Vegas, there will be 11 hours
available to walk the exhibit floor
and interact with the approximately
150 exhibitors. Some of these
exhibitors are long-known brand
names in the industry – but there
will also be some new exhibitors
at the Expo.
Most
door
dealers
understand that it is important to
use the annual door trade shows to
visit current suppliers. This allows
them to meet key people, see new
products and discuss concerns in
an informal manner. It also allows
a door technician to speak directly
to technical people from the
manufacturer. Overall, these faceto-face encounters build product
knowledge and trust.
Dealers and technicians
should also visit the booths of
manufacturers and distributors that
they are not currently purchasing
from. This further develops
product knowledge and has the
potential to lay the ground work
for future purchases. By beginning
a conversation with these other
potential suppliers, a trusting
GEAR KITS
7575 & 7576
relationship also begins.
More importantly, dealers
and technicians always benefit
from understanding full productlines that they do not currently
sell. Seeing products and revenue
options beyond current sales
provides seeds for future growth
ideas.
Market Trends
Pulling
together
the
information gathered from the
complete exhibit floor allows
a dealer to see trends in the
industry – new product types, new
materials, new accessories, new
technology, etc. This is heightened
by attendance at the Expo over
multiple years.
Those trends, again, provide
a dealer with the information
necessary to begin exploring future
business moves.
Educational Opportunities
In addition to the exhibits,
there are a couple of dozen
workshops
and
educational
opportunities at the IDA Expo.
For managers, workshop
topics include sales, marketing, accounting, theft-prevention, the Affordable Care Act (“ObamaCare”),
and managing employees. Technicians and managers can benefit
from technical workshops on topics such as UL updates, loops, fire
doors, and high speed doors.
These professional development opportunities are an important
source of new ideas and a key way
to stay in tune with an ever-changing industry. These workshops are
generally interactive. This means
Continued Page 26
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800-338-5399
111 Weires Dr.
Archbold, OH 43502
NEW JERSEY
800-234-5969
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Paterson, NJ 07503
7576
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ONTARIO
888-839-5969
6311 Vipond Dr.
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Chamberlain® and Liftmaster® are registered trademarks of The Chamberlain Group, Inc. Sears® is a registered trademark of Sears Brands, LLC. Craftsman® is registered trademark of KCD IP, LLC
FROM
THE
WEB
NOTE: These questions and answers are from various home improvement newsgroups on the internet. These questions are real, and
the answers are provided by other internet users, not by the Garage
Door News. We are printing these questions to let the industry know
what types of information people are looking for about garage doors
and garage door openers. The answers will give you an idea of what
type of "neighborly advice" is being given out. Please fax us your
comments or concerns about this column (866-838-2967).
QUESTION 1:
How can I raise the garage door
when the garage door torsion spring
is broken?
QUESTION 1, ANSWER 1:
There should be a release
mechanism that disconnects the
door from the opener. Some are a
pull rope. My Genie screw drive
has a metal handle you turn.
How do you know he has an
opener? He said the torsion spring
is broken.
The disconnect is also a method of
escape when power fails in a fire.
You can release the latch and lift
the door with arm power. What
I did was I got a small U clamp,
spliced the broken spring coil
stretching it out. Then rewind it.
25
MARCH 2014
THIS MONTH'S QUESTIONS
QUESTION 1: Opening a garage door after a spring breaks
door jumped off the pulleys on the
horizontal bar above the door.
How can I raise the door
without lifting the weight of the
entire door?
Is your car in the garage?
Regardless, you're best off having a
garage door repair outfit replace the
spring. Shouldn't cost much.
But to answer your question,
if it's a heavy wood door, forget it.
Too dangerous without 4-6 beefy
guys. If it is a metal door, one or
two strong guys. The cables aren't
stopping it. It's the weight of the
door.
Same as you usually do, but it takes
more power.
Once ready to work on it, close the
door and replace spring(s). There
are many YouTube videos, if you
look around. Remember safety is
priority one!
You can't.
Lift with a pry bar enough to get a
floor jack under it. Raise it as high
as the jack goes. Put some 2x4
scraps against the rails, and put some
blocks on top of the jack. Repeat.
Always keep those 2x4s
under there in case the jack slips.
Once it's about halfway up, get a
few friends to help lift it by hand
the rest of the way. I've done this. It
works!
Does a forklift raise the entire
weight of the door?
Now some openers have battery
back up.
QUESTION 1, RESPONSE:
I've pulled the release mechanism,
but the cables that run from the
bottom of both sides of the garage
Sure you can. Use a forklift! Duh!
Actually, in my old house, with a
double wood door (1972 vintage),
when the spring broke, my wife and
I were able to grunt up the door.
The hardest part is really the
first few inches. I think I used a pry
bar and stuck a 2x4 under it. Then
we were able to get our fingers
under it. The higher the door goes,
the lighter it becomes, which is
good because, as it goes higher, you
are lifting above your head.
I know we did this more
than once over the years. And, if
you have three people, it would be
much easier. Of course, your door
may be heavier.
Since you said "spring" and not
"springs" you might be able to horse
it up. I know there is no lifting my
150 MPH wind code door without
the springs (both of them).
You install the springs with
the door down though. Then you
wind them up with two steel rods,
alternately inserted in the windlass
holes (about a 1/4 turn at a time).
The trick is getting the tension so
that the door goes up easily and still
goes all the way down.
Be sure you buy the right
spring or you will not be able to
find this sweet spot.
You can't. That is what the spring
is for. You will just have to struggle
and prop it up if you need to get
the car out. Normally, spring(s)
is/are replaced with the door shut
and then tensioned up with a tool.
Same tool for de-tensioning. Be
very careful not to get your fingers
trapped. Read the instruction book.
Very often tension is not the way/
direction you expect.
There are usually two
springs, so be careful. The door
may jam due to unequal forces.
You don't. While it is down, you
use that opportunity to install new
torsion springs.
Alternatively, you could
disassemble the entire door.
If you have something sturdy
to stand on, you can do it after
watching a few YouTube videos.
I paid $60 for a spring, and $6.50
for a pair of "winding bars." I think
Continued Next Page
These questions are real, and the answers are provided by other internet users, not by the Garage Door News. We are printing
these questions to let the industry know what types of information people are looking for about garage doors and garage door
openers. The answers will give you an idea of what type of "neighborly advice" is being given out.
26
MARCH 2014
WEB (Cont'd)
you want something better than a ladder to
do it in the safest way possible. Ideally, a
platform you can stand on with both feet. The
satisfaction from doing it myself was worth
more than the $100+ I saved.
I guess that's why we visit these
forums; because we don't want to go through
life dependent on someone else for every little
problem that comes our way. I wore a face
mask while I wound the spring, and though
it may not have been necessary, I would wear
one again if I did it a second time. Good
luck!
your face and body are not in the same plane
as the handles you use to turn the winding
cone.
I used a step ladder when I replaced
mine last year, placed a couple of feet away
from the cone. Still used safety equipment, of
course, which included work lights.
I wonder if the face mask you wore was rated
for whatever might go wrong as you wound
the spring. Could you have been working
with a false sense of confidence?
What does the platform have to do with my
question about the face mask?
I'll ask my question a bit differently...
I assume you wore a face mask to protect
yourself against something hitting you in the
face while you were winding the spring. What
specifically did you think might hit you in your
face, and do you know if the face mask was
rated for the force that that object might have
exerted?
No, I was the one who went through the trouble to secure a platform. That made doing it
easy as pie.
I wore the face mask to keep any mosquitoes
or other bugs from bothering me while I wound
the spring. It worked like a charm!
The important thing is to make sure that
How big were these mosquitoes?
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IDA EXPO (Cont'd)
that you can ask questions, or quietly sit back and
benefit from the questions that others ask.
Networking
The IDA Expo is also a great opportunity
to network with dealers from across North
America and around the world. While networking
opportunities clearly exist on the exhibition
floor, less formal opportunities also exist.
The Expo also includes three optional
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Pulling it Together
Over a 2-4 day business trip, attending the
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their industry knowledge, and it provides an ideal
opportunity to build a network from across the
industry.
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Advanced two piece design features a permanent retainer
with co-extruded bottom seal that is easily replaceable by
adding an astragal if the flexible bulb is ever damaged. You
also have the ability to add an additional T-shape astragal
to provide more compression to fill voids from an uneven
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This design also gives you the option to install shorter
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Genie® Launches New
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The ReliaG 850 & 650 openers are designed and
manufactured with new processes that incorporate
high quality and offer features that homeowners
& installers alike will appreciate.
Both feature DC motors with the Model 850 standing
out with its Power Plus and Soft Start/Soft Stop
distinction. They are available in steel-reinforced
belt or chain drive options.
To learn more, please visit www.GenieCompany.com.
Money in Your Bank
Genie’s Dealer Locator makes it easy for
customers to find your business & help
send sales your way. That’s because Genie,
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To become a Genie Pro Dealer, send a request to
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© 2013 The Genie Company
Genie ReliaG 850 & 650 openers are Homelink® compatible, feature
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