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Table
ab e of
o contents
co te ts
The Organisation Overview _____________ P. 3
Mission, Vision and Values
Brink’s
Brink
s Strength
Brink’s Company
Brink’s Mauritius Ltd
History : From Chicago to Mauritius
Global Network of 110 Countries
Global Group Activities
G
Global
G
Group
S
Structure
EMEA Top 10 Customers
Local Revenues
Mauritius References
The Organisation Structure _____________ P.
P 16
Our Management Team
Product and services _____________ P. 18
•
Security Services
 Manned security
 Electronic
El t i
 Monitoring & Intervention
•
Cash Management
 Cash In Transit
 Money Processing
 ATM Services
•
Global Services
2
The
Organisation
review
3
Mission, Vision & Values
« Be the worldwide leader in secure logistics and security solutions »
At Brink’s, our goal is to provide a safe, professional and diverse work
environment for our customers and employees.
Th following
The
f ll i core values
l
d i our organisation:
drive
i ti
• Trust
• Integrity
• Respect
• Safety
• Qualityy
• Innovation
Our mission declares our purpose as a company:
Conduct our business with the highest standards of ethic and integrity.
Maintain an environment where our employees thrive, are treated with
dignity and respect, and return home safety every day.
Establish ourselves as the supplier of choice by delivering on our
commitments to our customers each and every time.
Maximize our core secure logistics business through operational excellence
and innovative, market-driven solutions which anticipate the emerging need
of our customers.
Expand into adjacent security markets that leverage our brand and global
footprint.
Deliver superior growth and positive economic value-added through a
disciplined approach to our business and maintain financial strength.
4
Brink’s Strength
Stability
Brink’s is built on a foundation of strength and stability, ready to
weather today’s economic conditions - and tomorrow’s - with the same level
of service, reliability and trust the company has always delivered.
Risk Management
Safety and security are at the core of our business, and we
translate this focus into industry-leading services and technologies
designed to help companies manage - and reduce - risk.
Service Quality
We recruit and hire the world’s brightest and most experienced
risk management and logistics experts who, through our worldwide network
linked by advanced technology, deliver the personalized, proactive service
for which Brink’s is known.
Integrity
g y
With 150 years of outstanding performance and world-class
logistics solutions, Brink’s is, quite simply, the most trusted name in the
business.
Customized Solutions
We understand the businesses we serve and their risk
management needs; our customized solutions are designed to protect
company assets and provide added value throughout the secure logistics
cycle.
Innovation
B i k’ is
Brink’s
i att the
th forefront
f f t off technology
t h l
i
innovation,
ti
bi i
bringing
faster, safer and more efficient solutions to help meet the increasingly
complex security needs of customers worldwide.
5
Brink’s Company
Brink’s Company
The Brink’s Company based in Richmond, Virginia, is a publicly
owned Company and is traded on the New York Stock Exchange. The
Brink’s Company, through its subsidiaries, is a leading global security
services company with 70,000 employees worldwide and operations in
more than 110 countries.
countries
The Brink’s Company (NYSE:BCO) is a global leader in security-related
services. Brink’s, Incorporated is the world’s premier provider of secure
transportation and cash management services.
Brink’s in the Indian Ocean
Brink’s established itself in the Indian Ocean over 30 years ago
and has rapidly developed as the best provider of integrated secure
logistics solutions in the region.
Under Brink’s Europe
p supervision,
p
, the multiple
p services on offer include
Cash In Transit and Money Processing locally and internationally, as well
as Manned Security, Remote Monitoring, Alarm Intervention and Electronic
Security.
With more than 10,000 customers throughout the Indian Ocean, Brink’s
Reunion and Mayotte,
Mayotte Mauritius and Madagascar,
Madagascar offer services on a 24/ 7
basis in line with the different economic agents in these islands.
Brink’s has developed strategic partnerships with banks, hotels, parastatal
institutions, and major distribution centres among others, to become the top
security operator in the Indian Ocean region.
6
Brink’s Company
Local teams are trained according to Brink’s international standards and
consist of security professionals who are known and recognized for their
ability to manage all safety aspects for their clients
Thanks to the group’s worldwide support and the use of local skills,
skills the
company remains in a constant state of professionalism in its core
competencies and services, while being attentive to setting up and
implementing all procedures that are specific to the group.
7
Brink’s Mauritius Ltd
Brink’s (Mauritius) Ltd started in 2006 and has rapidly become the security
leader on the island. The recognition of the company by professionals and
individuals alike is steadily growing due to the quality of its services and the
undeniable professionalism of the local team.
The Mauritian entity proposes CCTV solutions and installation of electronic
security systems, in addition to the traditional activities of Brink’s which are
Cash In Transit and Manned Security services. As such, Brink’s acts as the
Global Security Player by satisfying the market needs within the security
sphere.
Its clients are from the prominent activity sectors on the island such as
banks, hotels, and medium and large scale distribution centres amongst
others. Its products and services are designed for the commercial sector as
well as individuals.
Brink’s Mauritius employs close to 2,600 staff spread among 600 customer
sites and runs a 120+ fleet of vehicles for the Cash-In-Transit activities, for
patrol and technical system interventions.
Local teams are trained according to Brink’s international standards and
consist of security professionals who are known and recognized for their
ability to manage all safety aspects for their clients
Thanks to the group’s worldwide support and the use of local skills, the
company remains in a constant state of professionalism in its core
competencies and services, while being attentive to setting up and
i l
implementing
ti allll procedures
d
th t are specific
that
ifi to
t the
th group.
8
History:
From Chicago to Mauritius
-
1859 : Brink’s founded on May 5 in Chicago by Perry Brinks
1891 : Brink’s makes its first bank shipment
1904 : Brink’s first gasoline-powered vehicle put into service
1927 : First fully armored vehicle built; Brink's expands its
operation into Canada.
1961 : Expansion in Europe with Brink’s France
1980 : Presence in Reunion Island
2006 : Mauritius : Incorporation of 2 local companies
2006 : Development in Madagascar
2009 : First private armored truck in Mauritius
2009 : Brink's celebrates 150th anniversary
2012 : Madagascar : Opening of a new CIT Branch in
Tamatave
2012 : New Cash Centre in Mauritius
9
A global network of
110 countries
Brink’s network consists of 13,300 vehicles and 70,000 employees operating
in more than 1,000 facilities in over 110 countries on six continents.
10
Global Group Activities
Quoted in NYSE:
http://www.nyse.com/about/listed/bco.html
Richmond, USA
Chairman: Michael T. Dan
www.brinkscompany.com
INCORPORATED
Revenue 2012: 3,8 Billions $
Employees : 70,000
Countries: 110
Vehicles : 13,300
Facilities : 1,100
Security and
Guarding
Core services
-Cash In Transit
-Manned security
-ATM Management
-Electronic surveillance
Revenue : 2.09
2 09 Billion $
-Access control
-Fire prevention
Revenue : 0.34 Billion $
High
g Value Service
-Global Services
-Cash Logistic
Revenue : 1.37 Billion $
11
Group Structure
INCORPORATED
ASIA PACIFIC
EUROPE
NORTH
AMERICA
MEA
France
Indian Ocean
Belgium
Switzerland
LATINA
AMERICA
Mauritius
Luxembourg
Ireland
Netherlands
Hungary
Madagascar
Poland
Czech Republic
M
Mayotte
tt
Greece
Italy
…
12
Reunion Island
EMEA Top
p 10 customers
Company
Activities
Rabobank Nederland (inc Friesland bank)
Financial Institution
BPCE
Financial Institution
Groupe SG
Financial Institution
L P
La
Poste
t
Fi
Financial
i l institution
i tit ti
CM-CIC Services
Banking Services
Carrefour
Large-Scale Distribution
Hellenic Civil Aviation Authority
Administration
BNP Paripas
Financial institution
GR Casino
Large-Scale Distribution
GR Mulliez
Large-Scale Distribution
13
Local Revenues
Revenues
900,000,000
800,000,000
700,000,000
600,000,000
500,000,000
Revenues
400,000,000
300,000,000
200,000,000
100,000,000
0
2006
2007
2008
2009
14
2010
2011
2012
Mauritius References
•
Hospitality :
•
Banking sector :
•
Trade & Industries :
•
Local institutions and foreign embassies :
15
The
Organisation
Structure
16
Our Management Team
Indian Ocean
General Manager
Eric Rey
Reunion &
Madagascar
Reunion Cash
Services
CFO
General
Secretary
Cash Services
Operation
Manager
Commercial
Manager
Manned
Security
Tender & Key
Accounts
Reunion Sec.
Services
Monitoring &
Response
Marketing
Quality & Com.
Madagascar
Operations
Electronic
Sales
Administration
Reunion
Sales
Sales Team
17
HR
Reunion
HSO
Mauritius
Reunion
Madagascar
Products &
Services
18
Core
BusinessActivities
Activities
Core
Business
Overview
Overview
Our main core business are:
-
Manned Security
y
Electronic Security
Monitoring, intervention and patrols
Cash Services
Brink’s Global Services
Our customers activities comprise of:
–
•
•
Banking institutions :
Major partner of the banking sector
More than 50 banking agencies and head offices
–
Hospitality :
• 65 Hotels
–
Trade and industries :
• More than 600 different sites
–
Residential :
• 40 installations per month of intruder alarm & CCTV
systems
19
SecurityServices
Services
Security
• Manned Security
• Electronic
• Monitoring, intervention patrols
20
Mix Security
•
Brink's Security Services employs and trains personnel to
ensure the surveillance of hospitality, public, industrial and
tertiary sector sites :
1) By
B mobile
bil surveillance,
ill
patrols
t l off the
th interior
i t i and
d exterior
t i
of the site (prevention, dissuasion, detection).
2) Management of the site "security" information.
3) Alarm intervention.
4) Surveillance by video screen.
5)) Access
A
control.
l
6) Dog handler.
7) Life savers
•
To optimize site security, we propose a mixed solution, together
with security guard surveillance and technological solutions such
as electronic alarm or CCTV.
•
Specificities of each sites are studied by our experienced teams
in order to bring you solutions and advices at your
measurement.
measurement
21
Manned Security
With 2700 guards and 600 sites island wide, Brinks is the first
provider in manned security in Mauritius.
Our management team is fully experienced and dedicated in this
security service. It allows us to advice and provide the best
efficiencyy on all kind of site.
•
Schedule of procedures for each site.
•
4 Regional Control Centre available 24/7.
•
Regular random controls by our Security team 24/7.
•
Mobile intervention team in case of problem.
•
A dedicated team for all sites.
•
Security guards in full uniform and equipped with
defense and communication means.
Brink’s can provides :
Events and exhibitions security
• control of all accesses
• people and vehicles optimized circulation
22
Electronic Security
The electronic security includes several activities :
- Alarm
Al
system
t
-Metal Detectors
-Electric fences and gates
- CCTV and control room
- Access control and time attendance
- Fire alarm / protection
- Urban video surveillance
- Locks and safes
-Servicing contracts after the period of warranty
The electronic unit is composed
p
by
y:
• 6 Engineers and 8 production teams
• 60 Technicians working monthly on 40 new sites
In order to provide the best and updated quality of
service for our customers, Brinks expects to work with
each leaders of our family products.
products
23
Monitoring & Intervention
A complete secure system cannot get away from a
monitoring and intervention service. That is why more than
7,200 alarm systems are connected to our central of
electronic surveillance.
surveillance
Monitoring
•
The only central of monitoring in Mauritius responding to
European norms.
One external physical complete back up.
Procedures of exploitation Brinks international.
•
•
Intervention
•
•
•
•
A fleet of 21 vehicles all geo-localized by GPS.
Regular refreshment trainings.
Permanent non static patrols.
More than 80 patrollers.
24
Cash Services
• Cash in Transit
• Money Processing
• ATM,
ATM Management
M
t & Maintenance
M i t
25
Man Power & Technical
Means
1. A cash centre with:
 A Vault fully insurance compliant
 1 money processing workshop with video recording system
2. 23 Secured Trucks + the First private Armoured Truck
3. GPS Tracking system in all our vehicles
4 80 Armed guards,
4.
guards selected and trained at Brinks Global standards
5. 1 Million kilometres per year for CIT services
6. 97 ATM maintained
7. More than 32,000,000 notes processed per year
8. 140 000 trips per year for our main clients
26
Our Offer
“People, Trust, Innovation”
Your specificities
are taken into
account
Banking institutions
Large scale distribution
Services
Retail trade
Through innovative
solutions
Security packaging:
K
Keepsafe®
f ®
The First Armored Truck for a
private company in Mauritius
GPS Tracking system in all
our vehicles
For the
performance of
p
your fiduciary
logistics
Cash In Transit
Money processing
ATM Management
Brink’s
Brink
s Global Services
27
Cash In Transit
Safely and securely managing the risks
associated with collection
collection, transport and
delivery of cash.
• Lower exposure to risk
 Deters criminal activity
 Employees feel safer
 Limits internal theft
• Take into account the operational
risk
 Outsource the management of
risk
i k and
d associated
i t d modus
d
operandi
 Transfers liability onto the cash in
transit company
The “plus” of Brink’s offer
• Security advice and audit
• Full Risks Insurance group
• Improve customer service
 Allows a secured management of
your flows
 Guarantees the reliability of your
fiduciary replenishments
28
• Advanced methods in secure
logistics, communications and
audit systems
Focus on CIT
Equipment
Manpower
All of our 24 strengthened and
armored vehicles are equipped with :
The transfers of funds are realized
by a crew of 3 professionals with
y
g
industry-leading
securityy
and
firearms training. The Driver, the
Guard and the Messenger are
equipped with revolvers.
- GPS
-Radio, in permanent relation with
our headquarter
- System of traceability of the parcels
- Various security systems
The first armored truck in Mauritius
In order to professionalize the CIT
service, and to raise the level of
security for our customers’ goods, the
first armored van in Mauritius has
completed
p
our fleet since 2009.
29
Money Processing
Outsourced cash vault services that drive cost
savings and improve efficiency throughout the
cash distribution cycle.
• Reduce risks
 Secures flows thanks to tracking of
your operations
• Optimize resources
 Eliminates expensive software
upgrades, overcrowded facilities and
costly cash-handling equipment
 Frees space and staff for more
productive uses
• Enhance your competitive advantage
 Makes the fiduciary circulation
logistics of your company more
professional
• Reliable data flows
 Increments automatically counting
and cash orders data into your
information system
30
The “plus” of Brink’s Offer
• Orders automatisation
• Sale of secure packaging
• Amount notification
management
ATM Management
Self-service Banking performance and
capability for the satisfaction of your
customers
customers.
•
ATM Cash Replenishment
•
Deposit Pick Up and Cash Processing:
 Brink's
B i k' retrieves
ti
ATM machine
hi deposits
d
it and
d
transports them safely to our state-of-the-art
facilities where they're processed quickly
and accurately by trained tellers. Our
integrated check and cash processing
capabilities speed the conversion of
deposits into collected funds and generate
p
efficiencies that lower the cost of
operational
deposit processing
The “plus” of Brink’s offer
•
ATM maintenance and ATM repair:
 Brink’s works with leading providers to
deliver first-line maintenance (FLM) and
ATM repair services that increase up-time by
efficiently
managing
paper
supplies, currency jams, cash receipts and
more.
• Brink's keeps your ATMs
operating with secured
services that reduce risk
and maximize transaction
volume.
31
Top 10 Clients
Cash Management 2012
Company
Activities
Mauritius Commercial Bank
Financial institution
State Bank of Mauritius
Financial institution
CIM Finance
Financial institution
Barclays
Financial institution
Pick & Buy
Large Scale Distribution
Iframac
Large Scale Distribution
Emtel
Telecommunication
The Hongkong and Shanghai
g Corporation
p
((HSBC))
Banking
Financial institution
State Bank of India (SBI)
Financial institution
Mauritius Post and
Cooperative Bank (MPCB)
Financial institution
32
Brink’s Global Services
• International valuables transportation
• Control & storage of freight value
• Custom clearance
• Special operations
33
Our Offer
Global risk management and secure logistics for valuables such
as
diamonds,
jewelry,
precious
metals,
t l securities,
iti
currency, high-tech
hi h t h devices
d i
and
d more.
Transfer risk
• Frees
F
th security
the
it constraints
t i t from
f
pick
i k up to
t
delivery
Benefit from a worldwide network
• Eliminates costs of equipment maintenance
• Makes
M k managementt simpler
i l
• Increases
possibilities
with
local
transportation and secure storage facilities
across 900 networked offices in more than
100 countries
Enhances performance
• Fully
integrated
worldwide
inventory
maintenance and tracking services
• Leading-edge
technology
for
p
, consistencyy and q
quality
y throughout
g
speed,
the logistics process
34
The “plus” of Brink’s offer
• Secure logistics from “door
door
to door”
• Long distance transport
• Customs clearance
services
• Tailored solutions
Services
Door to Door
From Client to client
Door to Airport
From Client to Airport
Airport to Door
From Airport to Client
Mail
Care, from the sender to the
addressee with accompaniment by an
addressee,
agent during the flight
Registered luggage
Reception or delivery of the freight value
for the passenger at feet of the plane.
Execution of the customs and
documentary formalities for the importexport.
35