2013_WBDC Annual Report Final (Web)

2013 ANNUAL REPORT
WBDC: WHERE ACCESS LEADS TO SUCCESS.
FROM THE CEO
THANK YOU
Thank you to our clients who keep coming back to access more information;
our funders who fuel our programming; our partners who we turn to for
collaboration; but most importantly, thank you for taking an interest in
what the Women’s Business Development Center has done in 2013, and
will continue to do, to create jobs, fuel economic growth and create healthy
communities through women’s entrepreneurship.
It is through relevant and progressive programming the Women’s Business
Development Center (WBDC) continues to support women business
owners as they grow and succeed. Through initiatives such
as the Women Vetrepreneurship Program and regional
procurement events with corporate partners, the
WBDC is able provide the necessary trainings and
connections our clients need. In the past year we
have dramatically expanded our direct lending
program, delivered new workshops on risk
management and elevated our entrepreneurial
training curriculum for start-up and emerging
business owners.
Particularly noteworthy, in 2013, the WBDC launched
both Spanish and English eLearning courses for
entrepreneurs in need of self-paced, at home
entrepreneurial training. The WBDC also became a
core member of the Chicago Microlending Institute,
providing loans up to $25,000 for City of Chicago businesses. Additionally,
we introduced the Latina Entrepreneurship Accelerated Development,
or LEAD Program to educate and enhance the presence of Latina women
business owners in the marketplace.
Looking ahead, we are increasing our strategic collaborations, providing
more access to capital, contracts and information through deepened
relationships with both our public and private partners. Join us as we, just
like our clients, continue on a trajectory of growth.
Sincerely,
Emilia DiMenco
President and Chief Executive Officer
WOMEN’S BUSINESS DEVELOPMENT CENTER | 2013 ANNUAL REPORT
WHAT
ABOUT
The Women’s Business
Development Center is
all about access. Access
to information. Access
to contacts. Access to
contracts. Access to capital.
All WBDC programs and services are outcome oriented and targeted
at assisting entrepreneurs establish and grow sustainable, profitable
small businesses that create jobs and fuel economic growth.
The WBDC’s goals are:
■ To accelerate the rate of growth of women’s
business ownership
■
To increase the economic impact of women-owned
businesses on both families and communities
■
To increase awareness of business ownership as a
viable means of economic self-sufficiency
■ To stimulate public policy and system changes which
support and strengthen the economic impact of women
2013 ACCESS HIGHLIGHTS
Women Vetrepreneurship
Program
In partnership with the Illinois
Department of Veterans’
Affairs (IDVA), the Women
Vetrepreneurship Program meets
the needs of women veterans
who want to pursue business
ownership as a pathway to
economic security. In this oneof-a-kind program, the WBDC
delivers entrepreneurial training,
technical assistance, counseling
and access to capital; and IDVA
offers social service and veteranspecific benefits information
to women veterans. Over 100
women veterans were served
through the program in 2013.
Established Business Program
The WBDC delivered targeted
and relevant programming to
meet the needs of established
businesses and Women’s Business
Enterprise National Council
(WBENC) Certified Women
Business Enterprises (WBEs) in our
nine-state region. This included
providing information and access
to contract opportunities and
hosting twenty-five workshops
in our major markets including
Milwaukee, St. Louis and
Minneapolis, where the WBDCMN satellite office celebrated its
10th anniversary.
Access to Capital Program
In 2013, the WBDC became a
core member of the Chicago
Microlending Institute (CMI).
As part of CMI, we were able to
provide $300,000 in direct lending
and establish the Micro Finance
Program, providing lending to the
City of Chicago’s low to moderate
income business owners, both
start-ups and established.
The WBDC not only provides
direct lending but also assists
clients in finding alternative
sources of financing that are
right for their business needs.
EARLY CHILDHOOD EDUCATION ENTREPRENEURSHIP PROGRAM
The Early Childhood Education Entrepreneurship Program (ECEEP) provides ongoing business
development training and education to prospective and established home and center-based child care
entrepreneurs. The WBDC understands that affordable child care businesses make a community vibrant
and enable full participation in the marketplace by women and minorities. Through the WBDC program
and working collaboratively with partner organizations, we continue to provide the tools and resources
necessary for a successful child care business model. In 2013, a total of 613 clients were served and
approximately 3,678 children and families were reached.
PROGRAM STATISTICS
Over
Over
Clients
Certifications
a year
3,300
1,400
Workshops Delivered:. . . . . . . . . . . . . . . . . 238
Webinars Delivered: . . . . . . . . . . . . . . . . . . . 27
Counseling Sessions: . . . . . . . . . . . . . . . 2,203
Lending Facilitated: . . . . . . . . . . . . $7,602,000
Government Contracts Won:. . . $ 34,281,706
WE ARE THE WBDC
2013 Clients at a Glance
What really
measures
success is our
clients and
what they have
been able
to achieve.
Gender
Ethnicity
Business Stage
92% Female 8% Male
22% Hispanic 3.7% Asian
37% Black
1.3% Other
36% Caucasian
58% Start-up
11% Emerging
31% Established
Chiquita White
Kiwi’s Boutique
Kiwi’s Boutique
first accessed the
Women’s Business
Development
Center through
Starting a Business
in Illinois, one
of the WBDC’s
foundational start-up workshops.
Despite the fact that Kiwi’s
Boutique grew at a stable and
consistent rate the first few years
of business, founder Chiquita
White was ready to increase the
rate of business expansion. She
learned about the Micro Finance
Program and began counseling
sessions with the financial experts
at the WBDC.
While the micro finance loan
process does take time and
preparation, Chiquita explained
that the WBDC counselors made
it a stress-free process in which
she controlled the pace. “The
WBDC counselors were always
prepared for the next step and
kept me informed throughout
the entire process.”
As a City of Chicago
business owner,
Chiquita was eligible
and approved for a
$20,000 loan through
the WBDC’s Micro
Finance Program.
As a City of Chicago business
owner, Chiquita was eligible
and approved for a $20,000
loan through the WBDC’s Micro
Finance Program. This capital
allowed Chiquita to build an
e-commerce platform to sell her
merchandise, hire a financial
advisor and accountant, purchase
a more comprehensive pointof-sale system and design her
own clothing line. Chiquita is
very proud of her company’s
growth, but as any successful
entrepreneur does, she is already
looking towards the future. “In
the next few years I would like
to see multiple Chicagoland
locations, each housing different
merchandise catering towards
women, men, accessories and
plus size clothing.”
WOMEN’S BUSINESS DEVELOPMENT CENTER | 2013 ANNUAL REPORT
Shanetha Pollnitz
Tiny Tots Tabernacle
Shanetha Pollnitz
opened Tiny Tots
Tabernacle to create a
safe and educational
environment for
young children in
the artistic, musical,
literary, scientific and
creative fields.
off the ground. While she cites
that all of the WBDC’s services
and programs have been critical
to Tiny Tots’ development, she
pinpoints one in particular.
When Tiny Tots was first starting
out, Shanetha was working
fourteen–sixteen hour days just
to keep afloat. Therefore she
couldn’t regularly attend any
training series in downtown
Chicago; it was “too far of a hike.”
Due to Shanetha’s altruistic
goals and business acumen,
Tiny Tots Tabernacle has seen
immense growth over the
past eleven years, currently
serving twenty-one children
with four employees.
The training series
really helped me
learn about the
financial aspect
of my business.
While Tiny Tots’ success cannot
be overemphasized, Shanetha is
incredibly humble and credits the
help of her own community and
the WBDC for getting her feet
Not long after Tiny Tots opened,
she discovered the Women’s
Business Development Center’s
business training series,
Patricia May
Tembua
the online contract portal and
Women Business Enterprise
(WBE) certification.
Tembua is a
leading expert in
the international
linguistic
community,
providing
professional
translation,
interpretation and language
solution services in over one
hundred languages. In business
for over twenty years now, it
is one of WBDC Minnesota’s
oldest clients. As such, it
utilizes the established business
programs and services, such as
I have won contracts
from corporations
with supplier
diversity programs.
After over ten years of being
WBE certified, the founder and
CEO Patricia May explains that
is one of the most useful and
helpful resources she has come
across while being involved with
the WBDC. “The network and
connections that I have gained
from being WBE-certified are
unmatched by any other group
Developing Your Child Care
Business, in a suburb very close
to her house. “I was thrilled
to find a training series so
accommodating and relevant
for my business,” says Shanetha.
“The training series really helped
me learn about the financial
aspect of my business and how
to get it organized.”
Shanetha is very involved in
the local child care provider
community. She is the President
of the United Child Care
Association, which focuses
on training, coaching and
membership in the Bellwood
community. Shanetha also found
a community within the WBDC’s
resources and connections to
the child care industry. With
eyes on expanding into a centerbased location and a waiting list
of applicants, the future looks
bright for Shanetha and Tiny Tots.
or contacts. I have won contracts
from corporations with supplier
diversity programs and have
found vendors for my own
company’s needs.”
Tembua has won multinational
contracts with companies such
as: Target, Boston Scientific,
JCPenney, General Mills, YMCAUSA, Sally Beauty and many
others. With seven employees
and a network of virtual online
project managers, Tembua
has the capacity to successfully
complete even the largest
of projects.
Gus Morales
Gusco
After a few years
of working as
a foreman in a
silicon company,
Gus became
restless and
aspired for more
responsibility in the
business. Taking his knowledge
of the industry and drive for
economic independence through
entrepreneurship, he opened
Gusco, a silicon rubber and
services company, in June 2010.
Despite the fact that Gus was
ISO 9001 Certified, an apparent
requirement in the silicon
rubber field, he struggled with
acquiring clients. Gus was not
discouraged from this lack of
Rebeca Mojica
Blue Buddha
Boutique
Rebeca Mojica’s
curiosity, creativity,
drive and
personal selfdiscipline turned
a fascination
with chainmaille
jewelry from a
home-based hobby to a thriving
global enterprise with about
$1 million in revenues, a robust
e-commerce site and the largest
dedicated chainmaille retail
supply store in the world. Her
business has grown rapidly, now
serving artists and enthusiasts
in all 50 states and 40 countries.
Her exhaustively illustrated,
customer base and turned to
the WBDC for assistance.
He began meeting
with the Illinois
Procurement
Technical Assistance
Center (PTAC)
counselors at the
WBDC to try to
win contracts with
the government.
He began meeting with the
Illinois Procurement Technical
Assistance Center (PTAC)
counselors at the WBDC to
try to win contracts with the
government. Gus received
support from the WBDC for
every aspect of his business,
beautifully written book
Chained: Create Gorgeous Chain
Mail Jewelry One Ring at a Time
became a best-seller within
four months.
Rebeca is more
than just a client
of the WBDC;
she is an active
member of the
entrepreneurial
community.
After three years in business,
Rebeca came to the Women’s
Business Development Center
seeking support for her everexpanding business. Rebeca
leveraged the WBDC through
the 12-week entrepreneurial
from developing his elevator
pitch to attending
pre-award surveys with him
for the Defense Contract
Management Agency.
Having clocked over 90 hours
with WBDC counselors and
hundreds of hours responding to
proposals, Gusco found success
through filling three separate
contracts through the System of
Award Management (SAM).
In the past three years Gus
has grown his client base and
now not only produces silicon
products for the government but
also for private clients in various
industries such as healthcare,
food, aerospace and others. In
the past two years his revenues
have doubled with a staff of only
four employees.
training series as well as one-onone counseling which led to her
becoming aware of, and eventually
applying for the Goldman Sachs
10,000 Small Businesses Program.
Not only does Rebeca utilize
WBDC resources but so does
her staff, “I take note of helpful
workshops that are relevant for
my employees and send someone
from the department to gain skills
and knowledge.”
Rebeca is more than just a client
of the WBDC; she is an active
member of the entrepreneurial
community. She continues to
pay it forward through teaching
not only business acumen, but
also valuable skills to turn a
personal hobby into a profitable,
sustainable business.
WOMEN’S BUSINESS DEVELOPMENT CENTER | 2013 ANNUAL REPORT
WBDC BOARD OF DIRECTORS
CHAIRPERSON
Debra Jennings-Johnson
Director, Supplier Diversity,
BP America, Inc.
PRESIDENT & CEO
Emilia DiMenco
President & CEO, Women’s
Business Development Center
VICE CHAIRPERSON
Linda Chaplik Harris
Partner, Dentons
FINANCIAL SUMMARY
SECRETARY
Pam McDonough
CEO, DeAngelo/McDonough
Construction Management
Company
TREASURER
Sandra Rand
Former Supplier Diversity Manager,
United Airlines
AUDIT COMMITTEE CHAIR
Norma Lauder
Director, MS Tax Program,
University of Illinois at
Urbana-Champaign
Laurel G. Bellows, Principal, The Bellows Law Group P.C. ■ Michelle Blaise,
VP Engineering & Project Management, ComEd ■ Alison Chung, President,
TeamWerks ■ Risa R. Davis, Vice President, Corporate Development,
United Way of Metropolitan Chicago ■ S. Carol Dougal, Founder &
Co-President Emeritus, Women’s Business Development Center ■ Jeanne
Mandoza, Director of Marketing for Illinois, United Parcel Service (UPS)
■ Hedy M. Ratner, Founder & Co-President Emeritus, Women’s Business
Development Center ■ Arabel Alva Rosales, President, AAR & Associates,
Ltd. ■ Cassandra Sanford, Chief Executive Officer and Co-Founder,
KellyMitchell Group, Inc. ■ Shelley Stern, Citizenship and Public Affairs
Director, Microsoft Corporation
Ex-Officio Members
Mellody Hobson, President, Ariel Investments, LLC ■ Terry Savage,
Financial Analyst, President, Terry Savage Productions, Ltd.
WBDC STAFF & CONSULTANTS
Bridget Foster*
Ellenie Girma
Rebecca Glaubke
Bethany Hartley
Deborah Minor Harvey
Richard Henderson
Meg Herman
Kelly Hinman
Jo-Ann Hunigan
* Fiscal Year 2014 Employee
Corporate/Foundations: . . 61%
WBE Program: . . . . . . . . . 22%
Government: . . . . . . . . . . 12%
Partnership Fees: . . . . . . . . 3%
Training & Seminars: . . . . . . . . . 1%
Interest & Loan Fees: . . . . . . . . 1%
Expenditures:
Program Services: . . . . . . . 80%
Management/General: . . 13%
Fundraising: . . . . . . . . . . . . 7%
Budget (In $ millions)
MEMBERS
Eva Brown**
Crystal Costello*
Deon Crayton
Freida Curry
Mia Delano**
Carolina Diaz
Rebecca Diaz
Stephanie Edlinger*
Natasha Fedorova
Funding Sources:
Cynthia Johnson
Anita Knazze*
Danae Kovac**
Katie Lang
Grace Lopez
Janice Lopez
Debbi Lyall
Nicole Mandeville*
Georgia Marsh
Jasmine Nabors*
Joi Lynne Ortiz*
Mayra Pimental
Teresa Prim
Hedy Ratner
Juanita Smith
Peggy Smith
Kristin Travis
Roxanne Ward*
** Fiscal Year 2013 Employee no longer with WBDC
2005 . . . . 2.7
2006 . . . 2.76
2007 . . . 2.85
2008 . . . 3.54
2009 . . . 3.26
2010 . . . . 3.30
2011 . . . . . 3.3
2012 . . . . 3.45
2013 . . . . 4.36
The WBDC has been fortunate to
maintain a diversified funding portfolio
representative of corporations, foundations,
government entities (city, county, state,
federal), certification services fees, client
fees and individual donations. As an
organization we have done our best not to
become dependent on any one funder or
revenue stream. This is possible because
of the comprehensive and diverse nature
of the programs we offer, as well as critical
targeted services for special populations
such as Latinas, women veterans and child
care entrepreneurs.
The WBDC is a responsible steward for
monies entrusted to the organization,
ensuring each financial investment is
expended as agreed upon. The WBDC
adheres to any and all fund requirements
and proactively provides various reports
containing snapshots of each investment.
Since its inception, the WBDC has always
received an unqualified opinion within its
annual audit, and there have never been
material discrepancies in any fiscal reviews
conducted by individual government
entities. Finally, the WBDC is compliant with
Sarbanes-Oxley guidelines as applied to
non-profits.
A copy of the financial statements or audit
will be provided by the WBDC upon request.
WBDC Contributors
Marquee Government
Partners
City of Chicago, Department of
Community Development
Cook County, Bureau of
Community Development
The Illinois Department of Commerce
and Economic Opportunity,
Illinois Entrepreneurship Network,
Small Business Development Center
U.S. Small Business Administration
U.S. Small Business Administration –
Office of Women’s Business Ownership
Marquee Contributors
($40,000+)
Bank of America Charitable
Foundation, Inc.
BMO Harris Bank N.A.
BP America, Inc.
Deluxe Corporation Foundation
Discover Financial Services
Goldman Sachs 10,000 Small
Businesses, Chicago
JPMorgan Chase
Newman’s Own Foundation
Robert R. McCormick Foundation
Travelers Foundation
Walgreens Company
Women’s Business Enterprise National
Council (WBENC)
Premier Contributors
($25,000-$39,999)
Allstate Insurance
Chicago Foundation for Women
Citi Foundation
CNA Insurance Companies
ComEd
Fredrikson & Byron, P.A.
Lurie Besikof Lapidus & Company, LLP
Microsoft Corporation
OfficeMax
U.S. Bank
United Airlines
UPS
W.W. Grainger, Inc.
Major Contributors
($10,000-$24,999)
AT&T
Cardinal Health
CDW
Deere & Company
Dominick’s Finer Foods
Federal Reserve Bank of Chicago, Kansas
City, Minneapolis and St. Louis
First Nonprofit Insurance Agency
Foundation
Health Care Service Corporation/
BlueCross BlueShield of Illinois
Integrys Energy Group/People’s Gas
INTREN Inc.
Kraft Foods Group
Mathematica Policy Research, Inc.
The Nielsen Company
Northern Trust
Office Depot
8 S. Michigan Avenue, 4th Floor
PepsiCo, Inc.
PNC
Smead Manufacturing Company
Southwest Airlines Company
Target Corporation
Turner Construction Company
Foundation
University of Illinois
Wrigley
Contributors
($2,000-$9,999)
3M
Ameren Corporation
American Airlines
Ameriprise Financial, Inc.
AmerisourceBergen Corporation
Avis Budget Group, Inc.
Baxter International, Inc.
Best Buy Corporation
Blue Cross Blue Shield of Minnesota
Butler Tool, Inc.
C.H. Robinson Worldwide, Inc.
Cargill, Inc.
Cedar Concepts Corporation
CHEP
Chicago Zoological Society
Citibank
City Colleges of Chicago
Cycle-of-Success Institute (COSi)
DC Insurance Services, Inc.
Deluxe Corporation
Dun & Bradstreet Credibility Corp
ECOLAB
Edelman
Fifth Third Bank
First Midwest Bank
General Mills
Harley-Davidson Motor Company
HALO Branded Solutions
Hospira, Inc.
Jack & Goldie Wolfe Miller Fund
James McHugh Construction Co.
John D. and Catherine T. MacArthur
Foundation
KellyMitchell Group, Inc.
Knutson Construction
Leo Burnett Worldwide, Inc.
McCormick Place Chicago, an SMG
Managed Facility
McDonald Hopkins LLC
Macy’s
Major League Baseball
Manilow Suites
ManpowerGroup
Mayo Clinic
Medtronic, Inc.
Metropolitan Water Reclamation District
of Greater Chicago
Minneapolis Public School District
Monsanto Company
Motorola Solutions, Inc.
National Van Lines, Inc.
Navistar
Navy Pier, Inc.
New Age Transportation, Distribution
& Warehousing, Inc.
Nicor Gas
Northwestern University – Purchasing
Resource Services
Novation
Chicago, IL 60603
ph 312.853.3477
RBC Wealth Management
Robinson Hill
Rush University Medical Center
Staples, Inc.
SUPERVALU Inc.
Thomson Reuters
Trinal, Inc.
U.S. Department of Energy
Union Pacific Railroad
United Scrap Metal
UnitedHealth Group
The University of Chicago
The University of Chicago Medicine
University of Minnesota
VWR International, LLC
Urban Partnership Bank
Walmart
William G. McGowan Charitable
Fund, Inc.
Wisconsin Energy Corporation
Womenetics
Xcel Energy
Pam McDonough
Nancy Murphy
Sheryl Myhre
Patricia Redszus
Arabel Alva Rosales
Gwen Ryan
Julia Stasch
Special Thanks
Media Partners
Black EOE Journal
Chicago Sun-Times
Comcast
Crain’s Chicago Business
Enterprising Women Magazine
Extra Newspaper
Grid Magazine
Hispanic Network Magazine
Hoy Newspaper
La Raza
Lawndale News
Make it Better
MBE Connect
MBE Magazine
Minority Business News USA (MBN USA)
Minority Entrepreneur Newspaper
Myhabanero.com
NBC5 Chicago
Pioneer Press
Professional Woman’s Magazine
Reflejos Newpaper
Telemundo
Today’s Chicago Woman
U.S. Veterans Magazine
Univision Radio
WGBO – TV66 Univision
Women’s Enterprise Magazine (WE USA)
WVON Radio
Individual Donors
($1,000+)
Barbara Anasenes
Phyllis Apelbaum
Elizabeth Beidler-Tisdahl
Michelle Blaise
Alison Chung
Christina Chwala
Cherlin Davenport
Mary Davenport
Ann Drake
Debra Jennings-Johnson
Tammie Johnson
Norma Lauder
Milica Maddocks
Shirley Marx
Judy McCaskey
fx 312.853.0145
WBDC.org
Accion Chicago
Alto Tech
Ameren Corporation
Laurel G. Bellows
Bridgeforth Wolf & Associates, Inc.
Carolynn Brooks
The Bureau of Engraving, Inc.
CDW
Chicago Minority Supplier Development
Council, Inc. (CMSDC)
Chris Ruys Communications, Inc.
Consolidated Printing
Constant Contact
Marsha Cruzan
Honorable Rahm Emanuel, Mayor, City
of Chicago
Federation of Women Contractors
Futura Marketing, Inc.
Google AdWords
Lisa Holter
Hoopla Communications
Ideal Printers, Inc.
Illinois Action for Children
J&J Exhibitors Service, Inc.
Debra Jennings-Johnson
Joone Productions
Michelle Kantor
Kayhan International
Meggan Kehrli
Beth Kieffer Leonard
KNOCK, inc.
McCormick Place Chicago, an SMG
Managed Facility
Microsoft Corporation
Motorola Solutions, Inc.
Honorable Toni Preckwinkle, Cook
County Board President
Overture Premiums & Promotions LLC
Honorable Pat Quinn, Governor, State
of Illinois
Sandra Rand
Richards Graphic Communications, Inc.
Allison Rosati
RubinBrown LLP
Terry Savage
SAVOR…Chicago at McCormick Place
Terri Shapiro
Smead Manufacturing Company
Lindsay Sokolowski
Staples, Inc.
University of Minnesota
jakgraphicdesign.com
The WBDC is grateful to JAK for
the design of this report.
facebook.com/WBDC.Chicago
twitter.com/WBDC