CPA Ontario Annual Report 2009/2010

Transcription

65 years
of rebuilding
lives... one
Victory
at a time.
Victory
C A N A D I A N PA R A P L E G I C A S S O C I AT I O N O N TA R I O 2 0 0 9 / 2 0 1 0 A N N U A L R E P O R T
It is better to conquer yourself than to win a thousand battles. Then the victory is yours. It cannot be taken from you, not by angels or by
demons, heaven or hell. Buddha
The men with spinal cord
injuries who came back from
the war were a tough bunch.
STORY OF VICTORY
2
Canadian Paraplegic Association Ontario
The Lyndhurst Lodge staff and the leadership of
Canadian Paraplegic Association knew that what
was most important was to get these men back
into the community – living their lives. The goal
was to rehabilitate and to find meaningful
work - ways to contribute to the community.
Our organization was built from the spirit,
tenacity and courage of our founders. Today we
still strive to achieve independence, self-reliance
and full community participation.
The Cause
OUR MISSION
To assist persons with spinal cord injuries and other physical disabilities to achieve
independence, self-reliance and full community participation.
Why we are needed
• A spinal cord injury can happen to anyone at any
time and it is one of the most traumatic events
to happen in an individual’s life.
• There are approximately 350-400 new spinal cord
injuries every year… on average one Ontarian
sustains an injury each day of the year.
• It takes approximately two to three years to
attain sufficient independence following a
spinal cord injury.
• The number of people living with spinal cord
injury and paralysis is growing. People are living
longer and facing health-related and quality-oflife issues as they age.
• There are approximately 12,000 people living
with spinal cord injury in Ontario.
• No other organization in Ontario offers services
for people with spinal cord injuries – from acute
care, through rehab and within the community –
at any point in time when assistance is needed.
What we do
Canadian Paraplegic Association Ontario provides
clients throughout Ontario with consistent,
holistic, individualized and quality-assured services
in the following core areas:
• ADVOCACY: Individuals and communities are
provided assistance to reduce barriers (physical
and attitudinal) and to improve accessibility.
• ATTENDANT SERVICES: People with permanent
physical disabilities, who are living independently and can initiate and direct their services,
are provided assistance for activities of daily
living in the Greater Toronto Area.
• EMPLOYMENT SERVICES: Individuals in the
Greater Toronto Area are supported in identifying vocational goals and obtaining employment consistent with their values, skills, abilities
and interests. Employers use these services to
find qualified candidates and also, to evaluate
work-site accessibility and job accommodations.
• INFORMATION SERVICES: Clients, families and
any other stakeholders are provided with
comprehensive and relevant information
pertaining to living with a spinal cord injury or
other physical disability through our website,
our Spinal Cord Injury Resource Centre and our
Information Resources Coordinator.
• MEMBERSHIP: Individuals with spinal cord
injuries and other physical disabilities, their families and friends, as well as interested stakeholders
unite on issues and share ideas leading to awareness, education and a sense of community.
• PEER SUPPORT: Fully-trained volunteers who
have experienced a spinal cord injury themselves, or who have a family member with a
spinal cord injury, are matched with a person
who is newly-injured, and/or a family member,
to provide knowledge and share experiences.
• REGIONAL SERVICES: Regional Services Coordinators, as community experts on spinal cord
injury, provide system navigation, information
and education, practical help, advocacy and
support to people as they adjust to their
disability.
• SCI SOLUTIONS ALLIANCES: A collaborative
network of stakeholders (people with spinal
cord injuries/physical disabilities, private and
public service providers and researchers) who
address systemic barriers, ensure the implementation of evidenced-based best practices, and
develop customized solutions to minimize
disability and maximize quality of life.
Priorities
Canadian Paraplegic Association Ontario’s main
priority is to reach and serve all people in Ontario
living with spinal cord injuries and their families.
Canadian Paraplegic Association Ontario is also
dedicated to supporting people in the province
living with other physical disabilities.
Canadian Paraplegic Association Ontario’s
strategic priorities are to:
• Excel at advocacy that makes a difference
• Deliver only highest quality core services
• Secure sustainable diversified funding to be able
to achieve our mission
• Excel at reaching and serving our client and
broader stakeholder population
CONTENTS
The Cause
3
Our Mission
Why we are needed
What we do
Priorities
3
3
3
3
The Address
4
2009/2010 Chair and Executive Director’s Report
4
Priorities, Strategies, Plans
6
Highlights
2009/2010 Outcomes Scorecard
Questions and Answers with Bill Adair
CPA Ontario 2009/2010 Treasurer’s Report
Condensed Statement of Financial Position
Condensed Statement of Financial Activities
6
7
9
10
11
11
Our Leaders
12
2009/2010 CPA Ontario Board of Directors
Regular Members and Directors
Honourary Board Members
How to get involved in CPA Ontario as a Board Member
The Front Lines
12
12
12
13
14
Our Staff
Staff Recognition Awards
14
14
Medals of Honour
15
Ken Langford Lifetime Member Award
John Gibbons Counsell Award
Darrel Murphy Attendant of the Year Award
The Tribute Awards
Our Allied Forces
18
Program Sponsor Recognition
Donors
Corporate Sponsors and Donors
Event Sponsors
Support Our Efforts
How to Support CPA Ontario
Volunteers Share Why They Support Our Efforts
Direct Aid
Regional Offices
15
15
15
16
18
19
20
21
26
26
26
27
28
2009/2010 Annual Report
3
The Address
2009/2010 CHAIR AND EXECUTIVE DIRECTOR’S REPORT
The Canadian Paraplegic Association’s mission
began here in Ontario in 1945.
We have had 65 years of re-building lives…
one victory at a time.
P
4
rior to 1945, fewer than 10% of people who
sustained a spinal cord injury lived longer
than one year. Our organization was
named the Canadian Paraplegic Association (CPA)
because people with an injury that caused quadriplegia did not survive their injury. In the past 65
years, the spinal cord injury community has made
great strides in research, information exchange and
the development of support networks. Our organization is proud to be at the forefront of change.
We want to thank our founders – WW II
veterans who worked tirelessly to better the lives
of others with spinal cord injuries. These people
include John Counsell, Ken Langford, Conn Smythe,
Al Jousse, and Andy Clark to name a few. Without
their vision and passion, many people’s lives could
be very different today. We are all indebted to
them and to what they gave this organization.
We can be proud of a federation of associations across the country that has served over
100,000 people since its inception. We can be
proud of Canadian Paraplegic Association Ontario’s
contributions to the development of other organizations such as the Ontario Wheelchair Sports
Association and the Ontario Neurotrauma Foundation. Our organization is responsible for building
Lyndhurst Hospital. When housing was identified
as a major issue for people with spinal cord injuries,
Canadian Paraplegic Association Ontario created
the Nucleus Housing Project, providing accessible
housing for those in need. We also established a
postdoctoral fellowship on spinal cord research at
Toronto Rehab/University of Toronto. Over the
years, we have developed and defined programs
and services to specifically meet the needs of
people with spinal cord injuries and their families.
These programs and services are the core of our
organization.
From our beginnings at Lyndhurst Lodge to
offices at Maple Leaf Gardens, and then on to
Lyndhurst Hospital, CPA Ontario has been a leader
in client rehabilitation, service and community
re-integration – a time honoured legacy that
continues today.
And the 2009/2010 year has also had its share
of victories.
We have expanded regional teams offering
client-centred programs and services at the
community level including peer support in eight
regions. We now have 17 offices. Our staff assists
those new to spinal cord injury and those who
have been living in the community for years, as
they navigate through the healthcare system.
Building on our past success, we have developed
and started to implement an Aboriginal/First
Nations Strategy to meet the needs of people with
spinal cord injuries in their own communities. We
look forward to future success in this new area.
Our website continued to provide useful
information, including E-spoken newsletter
updates, and increased capabilities through the use
of message boards and blogs. We were able to
provide extra reach to people with spinal cord
injuries across Ontario and beyond. Our website
received almost 75,000 visits from over 43,000
visitors in the past year – an increase of almost
15,000 visits from the previous year.
We have reached out and created networks
and alliances to address systemic issues that hinder
people from full community participation. To date,
we have 65 organizations participating in the
Ontario Spinal Cord Injury Solutions Alliance.
Presently, three regions are represented: Champlain, South West and the Hamilton Niagara
Haldimand Brant. This network also works on the
implementation of evidence-based best practices,
and the development of customized solutions to
improve services systemically, with a view to minimizing disability and maximizing quality of life.
We continue to develop partnerships with
the rehabilitation hospitals in Ontario. We are
working with Toronto Rehab through the SCI
Resource Centre at Lyndhurst Centre and through
the Spinal Cord Connections website. We are
working with Hamilton Health Sciences to make
people in acute care aware of available assistance
as soon as possible. Together, Canadian Paraplegic
Association Ontario and rehab hospitals
throughout the province are developing ways to
best serve people with spinal cord injuries. We
look forward to building other relationships in our
future.
In the past year, we have advocated for
improved housing, customer service and accessible
gas stations. We have proposed building a community-based respiratory support program to the
Ontario government so that people can move out
of hospitals and live in their own homes. Advocacy
issues will continue to be a priority for us in
2010/2011.
In resource development, we have forged new
sponsorships while maintaining our past relationships. Our events this past year raised $1.7 million
(net) and continued to be engaging, inclusive and
enjoyable. Our fundraising is diversifying further
with an increased direct mail campaign and a new
planned giving and major gift strategy creating financial support and sustainability for the organization.
It has been a year of victories – big and small.
We can all be proud of our past, dedicated to the
present and committed to our future.
Al Hanks
Chair, Board of Directors
William Adair
Executive Director
May 2010
As long as we have faith in our own cause and an unconquerable will to win, victory will not be denied us. Winston Churchill
“I did not know that I would be where I am now. I gave up on myself.”
These are words spoken by a young man named Virtus, who came to Canada as a foreign student, with the
ambition to earn his Masters of Law at the University of British Columbia.
Virtus had polio, and while here, he needed surgery to help correct his badly curved spine and to help
him with his mobility. However, the surgery that was supposed to help Virtus didn’t, and today Virtus lives with
a spinal cord injury.
“It was a nightmare,” said Virtus. “I was in a lot of pain and very depressed. – I was devastated. I could
not believe what had happened and I could not accept it or move on.”
During this time, the British Columbia Paraplegic Association visited Virtus – and often. The staff knew
he was very depressed and was not accepting the need for a wheelchair. In order to help Virtus reintegrate into
the community, they sourced equipment funding so he could obtain a brace and a scooter.
Virtus finished school and obtained his Masters of Law.
Virtus was still very keen to further his education and came to Toronto to do his PhD in law at Osgoode
Hall Law School of York University. It was here that he discovered CPA Ontario, after hearing about the
Employment Services Program. Emotionally, he was not at his best but he made an appointment with the
Toronto Employment Services team. “They were wonderful to me. They helped me look for employment and
because I was down most of the time, coming in to meet with the team was very uplifting. They helped me so
much and raised my spirits to look forward to the future.”
For Virtus, his personal victory was overcoming the emotional devastation of his surgery. “For me, at that
point, life was really less. Everyone is trying to encourage you and help you to move on and it was the positive
people in my life, my friends, teachers and fellow students (the York University community in particular), and
the encouragement of the Canadian Paraplegic Association that helped me,” recalls Virtus. “I never knew that I
would get my Masters or my PhD or my Law license – these are huge victories for me.”
Today, with his PhD and Law Society of Upper Canada membership, Virtus works on contracts for a
Toronto law firm and, along with two other editors, published his first book this year. “I am still looking for a
full time job, so I continue to work with the Employment Services team and discuss my options with them.”
Knowing Virtus, he will achieve this, too.
“Having a disability doesn’t mean you don’t have the ability to do things. You have other talents that
you can use to make your contributions to society.”
Virtus tells others with a SCI that “after the initial shock, you struggle with the acceptance of where you
are and who you are, but there is more to life whether you are in a wheelchair or not. There is more to look
forward to. Make the best of what you have. It took me a lot of time to accept this but I worked hard, and
with the support of others I have made tremendous progress.”
STORY OF VICTORY
5
HIGHLIGHTS
In 2008, Canadian Paraplegic
Association (CPA) Ontario
developed a three-year
strategic plan, which
generated four priorities:
• Excel at advocacy that makes a difference
• Deliver only highest quality core services
• Secure sustainable diversified funding to be able
to achieve our mission
• Excel at reaching and serving our client and
broader stakeholder population
In accordance with our plan,
here’s what we did:
• We conducted a client satisfaction survey using
an independent third party research company,
to be able to adjust our programs and services
to meet people’s needs. Moving forward, new
challenges will be to ensure that services are
being measured against standards that support
our philosophy of independent living and
customized service delivery, as well as to secure
the necessary human and capital resources.
• We established the Legacy for Life Society to
recognize individual donors who have named
CPA Ontario as a beneficiary in their will and to
tap into a new fundraising market. This initiative
was led by a veteran board member.
• We developed a strategic stewardship program
to ensure we reach out and acknowledge every
donor/supporter in a meaningful way. Board
members, volunteers and staff are helping to
implement this strategy.
• We began developing a Major Gift initiative to
secure sustainable funding for innovative clientfocused services. This new initiative also allows
donors to direct their giving to a specific area of
interest within the organization. We want to
reach potential donors even in these tough
economic times, and to draw all of our
programs and services to their attention.
We realize that collaborative
partnerships with funders
and other organizations will
go a long way towards
ensuring that our clients
receive quality services, and
that our funding dollars are
used wisely.
6
Here are some examples
of how CPA Ontario has
partnered with others:
H1N1 and Pandemic Planning
We played an integral role in a Local Health Integration Network (LHIN) initiative that also involved
Access Apartments, North Yorkers for Disabled
Persons, Nucleus Independent Living, and Tobias
House. As a result of all contributions to the initiative, 11 organizations were ready to deal with an
influenza pandemic. This included respirator fit
testing for over 1,000 employees, training for over 30
leaders, a pandemic plan, and a community stockpile
of Personal Protective Equipment for immediate
access by community support services staff.
Peer Support in Acute Care
Through an informal partnership with Sunnybrook
Health Sciences Centre’s Spinal Cord Unit, we
obtained space in the hospital where Peer
Support Coordinators can meet with all patients
deemed ready for peer support.
Access to Service Initiatives
We participated in a collaborative working group
with the Ministry of Health and Long Term Care,
LHINs, and community service agencies to identify
a common assessment tool to measure client
services with the goal to ensure that clients are
getting the right services at the right time for their
needs.
Incorporation of Job Opportunity
Information Network
We played a key leadership role in the incorporation
of the Job Opportunity Information Network (JOIN),
a partnership of 23 Employment Service Agencies
that serve people with disabilities in Toronto.
Launching Educational Initiatives
through the SCI Resource Centre
Building on the third year of our formal partnership with Toronto Rehab, the SCI Resource Centre
in Lyndhurst Centre launched educational workshops on monthly themes such as health, wellness
and community participation. People living with
an SCI were actively involved in the planning and
facilitation of the workshops. We want to reach
out to other rehabilitation centres to start similar
initiatives. This past year, CPA Ontario and Toronto
Rehab developed a virtual resource centre,
SpinalCordConnections.ca, as an extension of the
physical centre.
CPA Ontario engaged
individuals to advocate for
their own rights, and also
worked with community
stakeholders to change
systemic barriers. Here are
some of the highlights:
• We advocated for change in employment
service delivery policies with both the Ministry
of Community and Social Services (MCSS) and
the Ministry of Training, Colleges and Universities (MTCU). In partnership with JOIN, CPA
Ontario advocated for improvements in the
service delivery model of the Ontario Disability
Employment Supports Program, resulting in
changes to the funding model. ODSP Employment Supports also committed to having a third
party evaluation of the service delivery and
funding model in 2010/2011.
• In partnership with the Ontario Disability
Employment Network, we urged MTCU to
continue effective specialized employment services for people with disabilities under the
Employment Ontario programs and services.
MTCU delayed announcing their services and
funding model changes, and commitment to
further consultation to ensure client satisfaction.
• We worked on the Customer Service Standards
committee and Built Environment Standards
committee of the Accessibility for Ontarians
with Disabilities Act (AODA). The Customer
Service Standards are now law, and the Built
Environment Standards soon will be.
• We advocated on behalf of people with physical disabilities who need access to their family
doctors. We asked that all Family Health Team
offices across the province have adjustable
examination tables and lifts. We plan to
approach each of the Family Health teams and
work collaboratively to meet this goal.
All in all, 2009/2010 was another successful year.
For 65 years, CPA Ontario has been doing whatever it takes for people with spinal cord injuries
and other physical disabilities to live life to its
fullest. We are primed to begin a formal process
in 2011 to develop the next three-year strategic
plan.
The first and greatest victory is to conquer yourself. Plato
2009/2010
OUTCOMES SCORECARD
Reaching 100%
Quality Service
OUTCOME
ANNUAL TARGET
Total Clients Served (AS, RS, ES, Peer Support, SCI Pilots)
1,445
Clients with SCI Served (AS, RS, ES, Peer Support, SCI Pilots)
985
Core Services Provided (AS, RS, ES, Peer Support, SCI Pilots, Info)
4,680
Direct Service Hours (AS, RS, Peer Support, SCI Pilots, Info)
115,593
Clients with NEW SCI Reached (RS, Peer Support)
414*
Clients with EXISTING SCI Reached (RS, Peer Support)
Information Requests (Info, RS, Peer Support)
2,775
Total Members
1,750
Job Placements (ES)
75
Unit Cost (AS)
$36.43
}
TOTAL
1,779
1,243
4,667
115,402
277
178
2,487
1,335
47
$36.41
TOTAL
85%
65%
90%
15%
38
654
10,611
* New, cross-organizational, independent survey.
** Fundraising, Community Development, Board, Peer Support
Stable Funding
* # of Orientations, RS – Regional Services, ES – Employment Services, AS – Attendant Services
Advocacy
OUTCOME
ANNUAL TARGET
Systemic Advocacy Issues Addressed
6
Multi-Agency Coalition Memberships
12
Service Enhancements at CPA Ontario
Based on New Knowledge
3
OUTCOME
ANNUAL TARGET
Staff Satisfaction
75%
Client Satisfaction (AS, ES, RS, PS)*
85%
Clients Who Would Recommend
CPA Ontario Services (AS, ES, RS, PS)*
New
Staff Turnover
25%
Average Training Hours per Employee
20 hours
Volunteers**
580
Volunteer Hours **
11,600
TOTAL
12
59
8
OUTCOME
ANNUAL TARGET
Central Fundraising Revenue Variance
Exceed Target
Community Fundraising Revenue Variance
Exceed Target
Increase in MOH Annual Funding (AS+RS)
0
Variance From Budget
Positive
Board Donations
100%
Staff Donations
100%
TOTAL
<$184,549>
<$139,212>
$146,689
$620
81%
94%
Coming up… Our Balanced Scorecard
Cross-organizational consultation, reference to literature and practice from
other organizations has enabled Canadian Paraplegic Association Ontario to
prepare for transition from our existing Outcomes Scorecard to a newlydeveloped Balanced Scorecard to be implemented in 2010/2011. Watch for
this in next year’s Annual Report.
Aleem – Tragedy turns to victory.
At age 27, Aleem was robbed and shot. A senseless act of violence.
Did it change Aleem’s life? Yes. Did it stop him from doing what he always
wanted to do? No, not all.
Aleem grew up cooking. His parents had a banquet hall and by the time he
was 16 he was pretty much running the place.
Three years prior to his accident, he was a personal chef for a family in
Toronto and was a chef at Canoe, Soho Metropolitan Hotel and Eagle’s Nest Golf
Club. He was getting ready to start his own restaurant - Krave Bistro.
During his rehabilitation, Aleem did a lot of soul searching. “My biggest
question to myself was what am I going to do? I didn’t know that I would be
cooking again. I thought I would go back to school, or leave the country, or find
some other work. I was thinking of calling it quits.”
Then CPA Ontario’s Peer Support Coordinator came to visit Aleem. She knew
Aleem was a chef and so she brought a friend - Pascal - who is a successful chef
with a spinal cord injury.
Pascal invited Aleem to his restaurant for a day to work with him. “Pascal
could see that I loved it and that I still had all of my skills as a chef. I remember
him saying ‘Aleem I can see your future’, and me replying, I can, too, now.”
“Ever since that day I
have not looked back.”
Today, Aleem runs a
successful catering business
and has his sights set
on opening his own
restaurant.
Does Aleem have a
victory to share? “My
ultimate high is cooking and
to please people when they
eat my food. I have not reached my limit.” Says Aleem,
“I won’t have achieved my ultimate victory until I call you
to say ‘Come on out to Krave Bistro and have a meal.’”
His advice to others with a spinal cord injury is
simply, “You have only one life to live and only you can
live it. If you want it, go out and get it.”
That’s something Aleem is doing right now.
STORY OF VICTORY
7
Champions aren’t made in the gyms. Champions are made from something they have deep inside them – a desire, a dream, a vision.
Muhammad Ali
Membership is a fundamental component of Canadian Paraplegic
Association Ontario.
STORY OF VICTORY
8
As the province’s largest organization primarily serving individuals with spinal cord injuries as well as other physical disabilities, we work together with our members to achieve empowerment, social integration as well as
accessible and inclusive living. At the Annual General Meeting, there are learning opportunities and the business
of the day, but there is also time to connect with friends. A CPA Ontario AGM feels like a “homecoming”. This
was especially true back when people would spend a year or more in a rehab hospital and strong friendships
were developed during an emotional time. The AGM was, and still is, a chance to reconnect with people who
were pillars of support and to share life’s victories – big and small – after rehab.
Satisfaction lies in the effort, not in the attainment, full effort is full victory. Mohandas Gandhi
Canadian Paraplegic Association Ontario’s Executive Director, Bill Adair,
responds to questions about the organization’s past year and the future
direction under his leadership.
Q. What was CPA Ontario’s
most significant victory this
past year?
A. Although I am very proud of all the work the
Canadian Paraplegic Association Ontario has done
during the past year, I am especially proud of our
Aboriginal/First Nations Strategy. We have
expanded our programs and services to reach
Aboriginal and First Nations people living with
spinal cord injuries in Northwest Ontario and the Six
Nations Reserve. We hired a full time Regional Services Coordinator in Thunder Bay with a focus on
Aboriginal/First Nation supports with a plan to hire
a part-time staff in Sioux Lookout in 2010. With
this strategy we have seen the development of a
partnership with Hagi Community Services for Independence, Persons United for Self-Help in Northwestern Ontario (PUSH) and Northwest
Independent Living Services Inc. We have secured
membership into the Ontario Telemedicine
Network. We are fortunate to have developed a
partnership with the Six Nations Reserve in Brantford and have hired a part time Peer Support Coordinator to work with individuals who have an SCI on
the Reserve.
Q. What was the greatest
challenge CPA Ontario faced
this past year?
A. It was extremely important for Canadian
Paraplegic Association Ontario to formalize a
network of Ontario stakeholders from the spinal
cord injury community so that we could all work
together as a community to effect systemic
change. We accomplished our goal in partnership
with the Ontario Neurotrauma Foundation. In
developing the Ontario Spinal Cord Injury Solutions Alliance, three new staff were hired thanks
to funding from the Rick Hansen Institute – an
Executive Director for the Ontario SCI Solutions
Alliance and two regional Alliance Coordinators
in Ottawa and London regions. The Alliance is
dedicated to identifying and implementing
systemic improvements throughout the province
that support people living with a spinal cord injury
so that they are empowered to fully participate in
their community. The Alliance includes stakeholders such as people living with a spinal cord
injury, service providers, and researchers.
The Alliance is working to identify gaps in
service and then to develop best practices and solutions to help inform and shape the future of support
for individuals with SCI through all stages of recovery.
Q. What are CPA Ontario’s
plans for the future?
A. Our plan is always to reach and serve people
with spinal cord injuries in the best possible ways
we can. To do so, we plan to accelerate transparency and accountability of services by measuring the impact of Canadian Paraplegic
Association Ontario programs and services, and
move towards standardized, evidence-based
service delivery. We will achieve this goal through
use of a newly designed Balanced Scorecard to
measure our ability to meet our strategic priorities set out in 2008. Our Board of Directors will be
formally updated on our achievements on a quarterly basis and our stakeholders on an annual
basis. Of course, there will be many informal
updates on the organization’s plans and achievements throughout the year through various
modes of communication. We also will be
reviewing our strategic priorities to set the direction of the organization beginning in 2011.
Q. What risks lie ahead for
the organization?
A. It has been difficult fundraising this past year
for most charities in Ontario. Our biggest risk is
the ability to maintain and expand our financial
resources during these challenging economic
times. The financial challenges we are facing also
impact our clients and therefore it is extremely
important that we have programs and services
available to them. As we diversify our fundraising
efforts and come up with creative ways to engage
our donors, I believe we will prove victorious in
the year to come.
The day started out just like any other
day. Little did Heather know at age 21,
her life would change forever.
Heather remembers a vehicle smashing into the car she was in;
there were sirens, police,
firefighters and the
Jaws of Life removing
her from the wreckage.
It was a tragic car accident – her friends
walked away – she
didn’t.
Heather is now
living with a spinal cord
injury (SCI).
How does a young
girl recover from this?
How does she begin to
rebuild her life? Where
does she find the courage and the
hope? Where does she find her own
victories?
When we asked Heather to tell
us about one of her many victories
– she said “Having my son Joey was
the proudest moments of my life.”
Joey is now 11 years old and he
STORY OF VICTORY
looks up to his mom. And why not?
She is independent, determined and loves life. She is an amazing
person… a wonderful mother.
Heather’s dedication as a mother to her son Joey, her family
and her community is a constant tribute to resilience and her
commitment to live life to the fullest.
This year she participated in CPA Ontario’s Ski Day and skied
for the first time. “The speed and being outside on a beautiful
day – it was amazing and exhilarating,” recalls Heather. She has
also been scuba diving, plays tennis with her son, and has been
on the Ottawa canal in the winter with her family and friends.
Heather volunteers with CPA Ontario. She is a Peer Support
volunteer and has been for seven years now. Heather also participates in events like the Wheelchair Relay Challenge and sits on
the committee to help make the event a success. Individuals like
Heather face challenges every day, but they also celebrate
accomplishments.
“Don’t give up. There’s lots of life to live and lots to do. It may
require doing it in a different way but you can still do it,” says
Heather when asked what is her message to other individuals with
a spinal cord injury. “Look at me, I have a wonderful son, I participate in recreational activities, I volunteer, I am glad to be me.”
9
CPA ONTARIO
2009/2010
TREASURER’S REPORT
Abridged Financial
Statements
It is my pleasure to report on CPA Ontario’s financial results for the year ended March 31, 2010.
Funding
Grant funding increased by 5% to over $7.6
million, primarily due to cost of living increases
awarded by the Toronto Central Local Health Integration Network and the Ministry of Health and
Long Term Care. CPA Ontario remains a strong and
respected service partner with the Ontario
government and funding is expected to continue
at the same level next year.
Donations and other public support ended
the year at $2.2 million, down 13% from budget.
The economic downturn impacted our results,
particularly in the areas of corporate and foundation giving and Wheelchair Relay events. Performance to budget was also affected by our deliberate
decision to discontinue fundraising activities with
high expense ratios, such as charitable gaming,
product sales and residential door-to-door
canvassing. These sources of revenue have been,
and will continue to be, replaced by more costeffective campaigns with a focus on major gifts
and planned giving. Going forward to 2011, we will
continue to stabilize and diversify our funding
streams, one of our four strategic priorities.
Financial Status
Total revenues for the year ended March 31, 2010
increased by 2% to nearly $10.1 million. Operating
expenses increased by a corresponding amount.
Fixed asset purchases – primarily computers and
telephone systems – amounted to $67,000 of
which $15,000 was internally funded.
Summary
CPA Ontario finished the year with a modest operating surplus of $1,755. These results demonstrate
that management and the Board of Directors are
determined to maintain a sound financial footing
while exercising responsible cost control.
On behalf of the Finance Committee, I would like
to express my appreciation and thanks to the many
volunteers, donors and dedicated staff, without
whom our success would not be possible. Your hard
work, commitment and financial contributions have
been the backbone of our success. On this special
65th anniversary, I hope we may continue to count
on your support in the years ahead.
Respectfully submitted,
Anthony Huxter, MBA, CGA, CFP, CIM, FCSI
Treasurer
How Funds Were Raised:
74%
24%
1%
1%
Government Support
Donations & Other Public Support – Gross
Fees for Service
Other
How Funds Were Spent:
77%
10%
8%
5%
Programs and Services
Administration
Fund Development (Direct & Indirect)
Other
77% Programs
and Services
31%
21%
9%
6%
4%
2%
1%
1%
1%
1%
10
10% Administration 8% Fund
Development
Attendant Services
Regional Services
Employment Services
Peer Support Programs
Community Development
Information Services
Member Services
Provincial SCI Networks
SCI Solutions Alliance
Research
5% Other
2%
1%
1%
1%
Other
Communications
Government Relations
Toronto Rehab Partnership
CONDENSED STATEMENT OF FINANCIAL POSITION
As at March 31
ASSETS
Current
Cash and cash equivalents
Grants receivable
Accounts receivable
Prepaid expenses and other assets
Total current assets
Capital assets, net
LIABILITIES AND NET ASSETS
Current
Accounts payable and accrued charges
Deferred revenue
Total current liabilities
Long-term
Deferred capital contributions
Total long-term liabilities
Net Assets
Invested in capital assets
Surplus
Total Net Assets
2009
$
2010
$
829,440
2,601
429,740
98,470
1,360,251
744,603
2,104,854
446,692
3,599
455,695
92,400
998,386
649,725
1,648,111
1,084,344
159,201
1,243,545
743,723
124,881
868,604
655,109
655,109
571,552
571,552
89,494
116,706
206,200
2,104,854
78,173
129,782
207,955
1,648,111
CONDENSED STATEMENT OF FINANCIAL ACTIVITIES
Year End March 31
REVENUE
Donations and other public support, net (Note 1)
Grants
Fees for service
Amortization of deferred capital contributions
EXPENSES
Staff salaries and benefits
Purchased services (Note 2)
Office
Travel
Payments on behalf of clients
Amortization of capital assets
Medical research grants
National office
Professional development
Miscellaneous
Excess of revenue over expenses for the year
2008
$
2009
$
Budget
2010
$
Actual
2010
$
Budget
2011
$
2,384,907
6,289,656
88,501
144,320
8,907,384
2,283,382
7,313,693
78,545
136,242
9,811,862
2,552,885
7,549,119
63,636
127,911
10,293,551
2,208,076
7,667,764
53,810
135,924
10,065,574
2,716,935
7,680,869
64,236
105,520
10,567,560
5,667,543
973,106
640,627
637,798
324,350
179,795
120,635
120,092
112,682
129,552
8,906,180
1,204
6,347,639
1,019,267
767,050
733,972
276,689
169,553
121,913
105,809
95,477
173,057
9,810,426
1,436
7,050,336
794,077
756,965
778,038
239,216
161,977
126,898
129,816
104,698
150,395
10,292,416
1,135
6,809,801
1,024,900
743,299
677,936
240,804
162,047
123,562
83,149
83,360
114,961
10,063,819
1,755
7,503,101
685,037
748,832
772,867
267,980
125,065
126,220
122,136
75,154
140,145
10,566,537
1,023
NOTES:
1) Donations and other public support grossed revenue of $2,531,576 in 2009/2010 (2008/2009 - $2,966,211). Direct fundraising expenses of $323,500 (2008/2009-$682,829)
have been netted against this total.
2) CPA Ontario is highly dependent on the support of dedicated volunteers. Their value is not quantifiable in the above financial statements.
The financial information in the condensed statements is drawn from CPA Ontario’s audited financial statements. If you would like a copy of the complete audited
financial statements, please contact us at 416-422-5644 or visit www.cpaont.org.
11
Our Leaders
Top Row, left to right:
Paul Iacono, Bernard Gluckstein, Kevin Marshman,
Michael Gottlieb, Chantal Graveline
Bottom Row, left to right:
John Shepherd, Michael O’Brien, Anthony Huxter,
Shaun Westlake
Missing:
Gord Fergusson, Michael Gillis, Al Hanks, Tara Jeji,
Mary Ann McColl, Cindy Scott, Jim Vigmond
“As a person with spinal cord injury, I know how crucial CPA Ontario’s programs and services are. My volunteer work as a board member is
an exciting way for me to help the organization reach its mission today and build the SCI community of tomorrow.”
John Shepherd
2009/2010
CPA ONTARIO
BOARD OF
DIRECTORS
Chair
Al Hanks
Vice President, Field Operations
The Dominion of Canada General
Insurance Company
Past Chair
Kevin Marshman
Vice President, International
NCR Services, America
HONOURARY
BOARD MEMBERS
Gord Fergusson
Sr. V.P., Corporate Development
Youngs Insurance Brokers Inc.
Susan Cohon
Douglas Lawson
Harry W. MacDonell, Q.C.
Richard Maier
C. Michael McKeown, Q.C.
Harley Nott
Dini Petty
Bruce Sinclair
Barbara Turnbull
Michael Gillis
Sr. V.P., Marketing
Greystone Managed Investments
Bernard Gluckstein
Gluckstein & Associates
Chantal Graveline
Vice President, Clinical & Residential Programs
Baycrest – Geriatric Health Care System
Vice Chair
John Shepherd
Paul Iacono, Q.C.
Beard Winter LLP
Vice Chair
Michael Gottlieb
Director Finance
Shared Services West
Tara Jeji
Program Director, SCI
Ontario Neurotrauma Foundation
Treasurer
Anthony Huxter
Financial Advisor
Bristow Financial Group/Raymond James Ltd.
Secretary
Cindy Scott
Honourary Solicitor
Michael O’Brien
Lawyer/Mediator
Aylesworth LLP
12
REGULAR MEMBERS
AND DIRECTORS
Mary Ann McColl
Associate Director, Research
Queen’s University
Jim Vigmond
Partner
Oatley, Vigmond Personal Injury Lawyers LLP
Shaun Westlake
Transcontinental, RBW Graphics
Senior Management
Bill Adair
Executive Director
Joanne Beaton
Director, Finance and Administration
Gillian Bone
Director, Client Services
Pamela Quirk
Director, Resource Development
Lise Desrochers
Acting Director, Resource Development
(April – July, 2009)
Lynda Staples
Director,
Provincial Services & Government Relations
Our Leaders
“To restore to him a sense of confidence in his own individuality to enable him to find a satisfying way of life. In this achievement lies the ultimate
triumph of the man over the disability.” Ken Langford, Canadian Paraplegic Association
BECOME A
CANADIAN
PARAPLEGIC
ASSOCIATION
ONTARIO
BOARD MEMBER:
If you are interested in becoming a board
member, please send a formal request to the
Governance and Nominating Committee
c/o 520 Sutherland Drive, Toronto, ON M4G 3V9.
Please check out our “Board of Directors” section
on our website at: www.cpaont.org/boardofdirectors beforehand to understand the expectations of the various positions.
The directors participate in
the following committees:
Governance and Nominating
Committee
The committee is responsible for board recruitment and education including orientation
sessions, succession planning, reviewing and evaluating board committee performance, reviewing
and evaluating board performance.
Major Gifts Committee
To review, approve and monitor progress towards
the achievement of a multi-year strategic
fundraising plan and annual operational business
plans, case for support and other fundraising
materials, budgets and regular financial statements.
Client Services Quality Management
Committee
The Committee will focus on the quality of client
services and client safety, including outcome
measures/ benchmarks, or other means by which
the overall performance of CPA Ontario programs
and services can be measured.
Audit and Finance Committee
The committee is responsible for overseeing the
financial controls and financial management of
CPA Ontario to ensure the protection of all assets
and ensure responsible fiscal management.
Advocacy Committee
The Committee is responsible for advocating
proactively and reactively for better conditions of
life for people with spinal cord injuries in Ontario.
Conn Smythe, an active board member in the early years of CPA
In the past 65 years, Canadian Paraplegic Association Ontario has had the distinct priviledge of having
amazing and talented volunteer board members. They include Founder, John Counsell, L.M Wood, Walter
Gordon, Ken Langford, Susan Cohon, Douglas Lawson, Harry W. MacDonell, Richard Maier, C. Michael
McKeown, Harley Nott, Dini Petty, Bruce Sinclair, and Barbara Turnbull to name a few.
One past member who stands out is Conn Smythe, an active board member in the early years of CPA.
At 45, he served in WW II after already serving in WWI and earning the Military Cross. He assembled a
group of recruits with a sports background and formed the famous 30th Battery of the Canadian Active
Army. He joined the British and Canadian infantry in Normandy and headed into enemy territory.
As Conn Smythe himself described the scene:
“I was helping pull a burning tarpaulin off an ammunitions truck so we could get the truck out of there
when I was hit – a terrible blow in my back…”
Conn Smythe was taken to hospital in England. The injury almost caused paraplegia.
He describes further:
“Lying there when I put it all together, I made up my mind that, well, I’m hurt, but if I can progress to a
wheelchair I’ll be alright. If Franklin Roosevelt, crippled, can run the United States, I can run Maple Leaf
Gardens.”
Conn Smythe went on to recover, although he experienced pain and other
complications for the rest of his life. He was an effective and important board
member. He obtained office space for CPA. He stored equipment within the
Gardens. He covered CPA’s first bank overdraft in 1947. And he brought the likes
of Whipper Watson, King Clancy and Harold Ballard together to assist the
organization in its fundraising efforts.
STORY OF VICTORY
2009-2010 Annual Report
13
The Front Lines
OUR STAFF
C
anadian Paraplegic Association Ontario’s
staff provided outstanding program and
service delivery to people with spinal
cord injuries, their families and professionals in the
community in 2009/10. The passion and commitment that staff brought to those they served,
including 115,402 hours of direct service, was both
inspirational and needed. Equally as impressive,
are the staff members who offer support to
ensure that people with spinal cord injuries are
getting the right services at the right time in the
right way. And our Resource Development team
worked tirelessly to engage community, sponsors
and volunteers to support our mission and sustain
us in our service delivery.
A “Work Hard, Be Fair, Care!” professional
environment was created by providing a safe
workplace, learning opportunities, training and
development sessions, a defined contribution
staff pension plan, group benefits and a staff
social committee. Staff turnover was the lowest it
has been in 5 years at 15 %.
Staff salaries was our largest and most
necessary expense during the 2009/2010 year for
our 173 full and part-time employees. Salaries
were sufficient to attract and retain the right
people in an increasingly competitive job market.
The salary of the Executive Director was reviewed
and approved by the Chair of the Board, in
conjunction with his annual performance
appraisal. Salaries for our unionized staff group
remain governed by a collective agreement which
will renew in November 2011. Conservative salary
increases for non-unionized staff were administered in conjunction with annual performance
appraisals which were conducted by appropriate
departmental supervisors. 360 degree performance reviews were conducted for members of the
management team. Salaries remained competitively positioned and we did not pay finder’s fees
or bonuses.
We will continue to focus on staff retention
in the coming year. Our staff are the foundation
of our organization and they are the people who
fulfill our mission and achieve our goals. Working
with our clients, we re-build lives… one victory at
a time.
Board of Directors
Governance and
Nominating Committee
Major Gifts
Committee
Client Services Quality
Management Committee
Executive Director
Audit and Finance
Committee
Human Resources
Team
Advocacy
Committee
Communications
and Marketing Team
Client Services
Team
Finance &
Administration
Team
Provincial Services &
Team
Resource
Development
Team
Staff Breakdown:
46%
20%
8%
7%
5%
5%
3%
1%
1%
1%
1%
1%
1%
Attendant Services
Regional Services
Administration
Peer Support Programs
Employment Services
Fund Development
Community Development
Member Services
Provincial SCI Networks
SCI Solutions Alliance
Communications
STAFF RECOGNITION AWARDS
20 years:
Leanora Hancle, Steve Hastings, Lillian Walker
15 years:
Alicia Campbell, Elma Ricketts, Morene Robinson
10 years:
Peter Athanasopoulos, Maggie Didiano, Charlie Warriner, Barbara Ewan, Meverly Williams
14
Medals of Honour
KEN LANGFORD
LIFETIME MEMBER
AWARD
Dr. Charles Tator
This award recognizes an outstanding Canadian
whose commitment and devotion to the Mission
of the Canadian Paraplegic Association Ontario
has achieved significant advances for people living
with a spinal cord injury in Canada and around the
world. This Award seeks to identify individuals
who have also inspired others around them to
assist persons living with a spinal cord injury to
achieve independence, self-reliance and full
community participation.
The inaugural recipient of this award in 2005
was Ken Langford himself, who played a pivotal
role in Europe during a famous World War II battle
where he sustained a spinal cord injury. Ken
survived and recovered, and became CPA’s General
Secretary in 1946, advancing to Managing Director
in 1960 where he led the growth of CPA
throughout Canada.
The spirit of this award is summed up by the
words of Ken Langford himself in describing his
life’s work: “Restoring to every person living with a
spinal cord injury a sense of confidence in their
own individuality, enabling each person to find a
satisfying way of life. In this achievement lies the
ultimate triumph of a person over the disability”.
Dr. Tator is a professor in the Department of
Surgery, at the University of Toronto, and a neurosurgeon at the Toronto Western Hospital overseeing the Canadian Paraplegic Association Spinal
Cord Injury Laboratory. He graduated from the
Faculty of Medicine at the University of Toronto
where he also trained in research in
neuropathology, and received MA and PhD
degrees. He was Chair of Neurosurgery at the
University of Toronto and the Chief of Neurosurgery at the Toronto Western Hospital. He has
performed research in the epidemiology, prevention and treatment of acute brain and spinal cord
injuries, and the University of Toronto Press
published his book on “Catastrophic Injuries in
Sports and Recreation, Causes and Prevention – a
Canadian Study.” He has held two research chairs
at the University of Toronto, the Dan Family Chair
in Neurosurgery and the Campeau Family-Charles
Tator Chair in Brain and Spinal Cord Research. In
2000, he received the Order of Canada and in
2009 he was inducted into the Canadian Medical
Hall of Fame. In 1992, he founded ThinkFirst
Canada, a national brain and spinal cord injury
foundation whose mission is to reduce the incidence of catastrophic injuries in Canada. He was
President of ThinkFirst from 1992-2007.
Charles, we are grateful for your work as a
gifted surgeon and leader in your field. We appreciate your drive for prevention, and your kind
gentle spirit in helping each person you have
worked with rebuild their lives with dignity, hope
and determination.
JOHN GIBBONS
COUNSELL AWARD
DARREL MURPHY
ATTENDANT OF
THE YEAR AWARD
Paul Iacono
The John Gibbons Counsell Award recognizes
outstanding members of CPA Ontario whose
commitment and devotion to the organization’s
mission have inspired those around them and
have led to significant advances for people with
spinal cord injuries and other physical disabilities
in their communities.
CPA Ontario would like to recognize and
thank Paul Iacono, long-time donor and member
of the Board of Directors, for helping to establish
The Legacy for Life Society. The Society, under
Paul’s volunteer leadership, will provide a valuable
source of future funding ensuring that CPA Ontario
will be there for each Ontarian who experiences a
spinal cord injury when they need us the most. In
addition to his work on planned giving Paul has
been a long-time supporter of our special events.
Deborah Bussey
This award was established in memory of Darrel
Murphy, who founded the Attendant Services
program in 1987. Darrel dedicated 14 years of
service as the director of the program until he
died in 2001. The program has grown from six original clients to 130 in 2009/2010.
Deborah Bussey has been with CPA Ontario
for the past two and a half years. She has been a
strong advocate for her clients, and always positive and professional in her support of their needs.
15
Medals of Honour
THE TRIBUTE
AWARDS
The Tribute Awards recognize the outstanding
contributions of individuals, charitable foundations and corporate partners who have assisted
CPA Ontario in enabling people with spinal cord
injuries to find their own victories – big and small
– in each day.
Individual Giving
Tribute Award:
Jack & Patricia Warriner
As friends and supporters of CPA Ontario, Jack &
Patricia Warriner are committed to helping
individuals with spinal cord injuries achieve
independence, self-reliance and full community
participation. Their on-going support has helped
us continue to offer programs and services that
our members and clients have come to rely on for
the past 65 years. CPA Ontario is also very important to Jack and Patricia as their son Charlie, a
long-time employee, works as a Peer Support
Coordinator in the Toronto Region.
Corporate Tribute Award:
The The Dominion of
Canada General Insurance
Company
CPA Ontario values the long-term relationship it
shares with The The Dominion of Canada General
Insurance Company which dates back to 1972. Their
involvement includes the Annual CPA Ontario
Curling Classic, provincial sponsorship of the
Wheelchair Relay Challenges and sponsorships of
Ski & Snowboard Day, Barbara Turnbull Open Golf
Tournament, Ottawa Champaign Charity Auction
and Pushing Brooms for Charity – Grey Bruce
Bonspiel. Beyond financial commitments, The
Dominion staff, brokers and family members also
play an active role as participants in many events.
Employer Tribute Award:
Jackman Community
Day Care
Jackman Community Day Care is located at the
Jackman Avenue Public School in Toronto. It offers
a nursery school program for 3 year olds and an
after school program for elementary school-age
children.
During the 2009/2010 year, the daycare staff
have provided a supportive work environment for
two of our employment candidates with short16
term positions. The first position involved
fitness/yoga instruction by one of our candidates
who uses a wheelchair, and the second involved
another candidate who facilitates art classes for
the after-school program. We would like to recognize Jackman Community Day Care for their
efforts towards inclusiveness and meeting
people’s unique accommodation needs.
Volunteer Tribute Awards:
Fundraising and Events:
London Wheelchair Relay
Committee
We’re proud to say “Thank You” to the London
Wheelchair Relay challenge Committee volunteers
for their ten years of dedication & enthusiasm!
Many of the volunteers have participated since
the first year and their continued commitment,
together with new members, adds to the ongoing
success of the Relays. They continue to build
teams, rebuild lives, participate and strengthen
the London community.
Fundraising and Events:
Bill Brown
For more than a decade, Bill Brown, owner of the
Orillia Leon’s Furniture, has been a tremendous
supporter of CPA Ontario and the Barrie Regional
Office. Bill has been a participant and organizer of
the Orillia Golf Tournament. He was integral to the
success and promotion of the Orillia Relay through
sponsorship, team support and provincial prizes.
And he has been a terrific liaison for CPA Ontario
with the local media outlets. Bill Brown has a
strong dedication to his community and commitment to inclusiveness in the Orillia area. His
company is a positive example for all businesses.
Provincial-Wide Volunteer:
Rob Buren & Brian Bourne
Rob and Brian share a great friendship and their
love for cycling.
As Brian said, “it’s a fairly helpless feeling
when a close friend is injured.” So, he decided that
he would help out by raising funds through the
“Ride for Rob”. Riders had the option of giving
100% to CPA Ontario or 50/50 with CPA Ontario
and Rob. The result was just over $50,000 net
being raised with $22,000 to support Rob with all
his new life expenses, and $28,000 going to CPA
Ontario to fund programs and services for other
individuals with SCI.
Provincial-Wide Volunteer:
Arthur Cooke
Arthur Cooke’s volunteer contributions to CPA
Ontario began well before he entered high school.
Participation at our Toronto Wheelchair Relay
Challenge events each year and his fundraising
efforts at The Dominion Curling Bonspiel have
generated valuable resources enabling CPA Ontario
to reach more people in need across Ontario.
Arthur’s personal involvement has been complemented by engaging family and friends who we
welcome to our team. CPA Ontario congratulates
Arthur on his high school graduation this year, and
we wish him all the best as he continues his
education at Queen’s University this fall.
OTHER AWARDS
Health Care Professional of
the Year, Hamilton
Since 1988, Rosemary Bellefeuille is a recreational therapist at the Hamilton Health Sciences
Rehab Centre. She has been very supportive of CPA
Ontario in general and especially of the Peer
Support Program for a number of years.
Peer Support Volunteer of
the Year Award, Hamilton
Bob Dillman has been a Peer Support volunteer
with CPA Ontario, Hamilton Region since 2003. Bob
has had a number of matches and has also helped
out with administrative tasks.
Peer Support Volunteer of
the Year Award, Toronto
Vev Kline as a Peer Support volunteer was
trained in 2008 and has had several matches. Vev
continues to provide support to those in need.
Charlene Alton is a recreational therapist in
the out-patient department of Toronto Rehab’s
Lyndhurst Centre. As one of our long-time
supporters, she regularly refers clients to our
programs.
Andrée Gauthier is an occupational therapist
at Lyndhurst’s Seating Clinic. She has been a great
supporter of CPA Ontario.
“Victory at all costs, victory in spite of all terror, victory however long and hard the road may be; for without victory, there is no survival.”
Winston Churchill
STORY OF VICTORY
Harry Jennings, an engineer,
designed and built the first
folding wheelchair for his
friend Herbert Everest who
sustained a spinal cord injury.
Together they founded Everest & Jennings in Los
Angeles, California. John Counsell, founder of
CPA, heard of the folding wheelchair and brought
the first one back to Lyndhurst Lodge. This
particular wheelchair symbolized freedom as it
was simple to maneouver, and people could
easily get into a car and travel. CPA successfully
advocated for the federal government to issue
these chairs for all veterans with a spinal cord
injury. Initially, the supply was limited. Ken Langford, CPA’s Managing Director, realized that if he
ordered ten chairs, he got one. If he ordered
twenty chairs, he got two. He quickly caught on
to the math and order 150 wheelchairs because
he needed 15. By that time, Everest & Jennings
had caught up with the demand and 150 chairs
showed up at the CPA office. Conn Smythe, a
CPA Board Member, was kind enough to find
storage space at Maple Leaf Gardens.
2009-2010 Annual Report
17
Our Allied Forces
PROGRAM SPONSOR RECOGNITION
Thank you to those companies that have worked with us to deliver the highest quality of
programs and services to people with spinal cord injuries.
Peer Support
Membership Services
Peer Support complements professional services
provided in acute hospitals, rehabilitation centres
and community-based health and social service
agencies. Our valued Peer Support volunteers are
people with personal experience with SCI and
family members of people with SCI who have all
made a positive adjustment and are willing to
help those who are newly injured.
Thank you to our program sponsors for
supporting our core membership services
program, as well as sponsoring our membership
forums. Through membership, communities are
improved, friendships are built and together we
can advocate.
Knowledge Mobilization
Seminar Series
These series of educational workshops are
focused on providing new research to people
living with SCI, their families, and those in their
service. This information can be used to empower
and inform as life choices are made.
LEAD PROGRAM SPONSOR
CENTRAL ONTARIO REGION
PROGRAM SPONSOR
Information Services provides knowledge and
experience to people with spinal cord injuries on
topics such as travel, sports, entertainment, transportation, equipment and vehicles.
HAMILTON REGION
CPA Ontario gratefully acknowledges the
contribution made by the Government of
Ontario for providing financial support to
expand services across Ontario and to promote
service coordination with SCI stakeholders in
the province.
OTTAWA REGION
KINGSTON REGION
Thanks to the support of the Toronto
Central LHIN, CPA Ontario has been able to
better serve people with SCI and other
physical disabilities in the Toronto Region.
Thanks to the Ontario Public Service
Employees – your ongoing support is truly
appreciated.
LONDON REGION
Thank you for supporting our Ontario SCI
Solutions Alliance.
18
Our Allied Forces
“So it is said that victory can be made.” Sun Tzu
We asked our donors: “What does Victory mean to you?” They sent us the following
responses: Being able to live life to the fullest... Making the impossible possible...
Commitment to improving your life’s situation... Triumph over adversity...
The Estates of
In Memoriam
Opening Doors Kevin H. Mathieu
DONORS
Bernard F. Matt
$5,000+
Glenn Howard
Joanne P. Irvine
Sherry Middaugh
Grace Smeltzer
Robert W. Stevenson
$1000-$4,999
William Adair
Stephan Argent
Walter Aronovitch
William E. Barnett
Joanne Beaton
Richard J. Boxer
Sheila Cook
Philip Duchen
Bill Duck
Gord Fergusson
Bernard Gluckstein
Andrea Harmark
Richard Hart
Diana Herrington Flynn
Al and Claire Hopkins
Paul M. Iacono
Bev Jenkins
Brent Laing
Jim Mann
Patrick McDonough
Susan McInnis
Kim Moore
Jerome Morse
Sandra Nymark
Wanda Marie Opheim
Robert R. Purvis
Craig Savill
John Shea
John Shepherd
Angie Sirianni
Mike Smith
Max Swartz
Jim Waite
Trevor Wall
Kirsten Wall
Jack & Patricia Warriner
Adelaide Eleanor Burke
C. Edward Watters
Douglas Godfrey Townsend
Eber Pollard
Elisabeth Louise Burgess
Ethel Jean Southworth
Fiona Jennie Crouch
Helen Morton Butler
Lois R. Jones
Lucy Lynn
Mildred E. Milton
Sydney L. Heaton
In Honour
Pat Carroll
Don Findlay
Glen Foote
Michael Gottlieb
Julie Ionson
Dr. Catherine O’Blenes
Nancy H. Quinn
Nick Bardossy
Ralph Beacock
Shirley Christopher
Thelma Elizabeth Codlin
Doug Cole
Phyllis Isabelle Crocker
Lorne Cybulski
Adonai Jean Deneault
John Deneault
Glen Foote
Barbara Jean Graham
Michael Hacon
Beverley Grant Hallam
Margaret Elizabeth Hoover
William P. Irvine
William Johnson
Vera Jones
Glenwood Kelly
Allan Howard Knox
Edna Legault
Paul Lordly
Joan Mary Lugsdin
Ann MacDonald
Danny Marchant
Scott Mollett
Michael Norman Mologhey
Douglas Eric Moore
Ryan James Muirhead
Steve Mulya
Elizabeth Neil
Thomas Duncan Neil
John Robert North
Anne Peskett
Helene Raymond
Lesley Reynolds
Joseph Gary Ross
John Eli Rowe
Fern Taylor
W. John Whittaker
Kenneth John Williams
Program
(Monthly
Donors)
E. Adams
Paula Agulnik
Margaret Ainsworth
Garo Aprahamian
Michael Ashton
Beryl Babb
Mila Berenchtein
Basil Bernier
Paul Britton
Kenneth Brown
Mai Bui
David Campbell
Barry Cantor
William Charney
Val Cleroux
Stephen H. Coombs
Chiara Cousineau
Janos Csaba
Maureen Day
Peter Diephuis
Joseph Dooley
Raymond Drouillard
Janyce Elser
Barbara Farrell
Thelma Ferguson
Jindrich Fiala
Kathleen M. Flint
Norm Freedman
Bernard Gluckstein
Carol Graham
Ted Guthrie
Jerome Hanley
Kevin Hunter
Doris Hutchence
Carol Jamieson
Thomas Kerr
M. LeFeuvre
Dianne M. Lesperance
Rick Lewcock
Laurent Loranger
Jim MacLachlan
Kathleen Martin-Ginis
Monica Mayer
Marion McPhedran
Sally A. Mongraw
Robert C. Morris
Percy Mount
Kevin Nolan
Harley Nott
Sandra H. Nuttall
Joseph O’Neill
Paul Peer
Thomas Rawson
Liam Ready
Douglas Reid
Gary Reinblatt
Marisa Ribau
Sylvia J. Rigby
Stanley W. Robertson
Alex Ross
Kathleen Schneider
Ronald Schokking
Mohammad Shafiq
Annette L. Shiffman
Margaret W. Smith
Stephen Smylie
Janos G. Spiro
Donna Stewart
Diana N. Stott
Tomi Tada
S. Phillip & Maureen Tingley
Lydia Vales
Nancy West
Whitney Woloshyn
19
Our Allied Forces
CORPORATE SPONSORS AND DONORS
Thank you to the following companies that supported CPA Ontario in 2009/2010.
Outspoken! Magazine
Co-sponsors of Outspoken!, our quarterly magazine, and the Your Health section of the magazine.
Quality of Life
$100,000+
$5,000-$9,999
The Dominion of Canada General Insurance
Company
Associated Integrated Systems
Boland Howe Barristers LLP
Carranza Barristers & Solicitors
Colangelo Cookson Walker Inc.
Discount Car and Truck Rentals
Ellis-Don Construction
The Empire Life Insurance Company
Fidelity Property Management Ltd.
Holcim Canada Inc
Johnson & Higgins Risk Management Ltd.
Lerners LLP
McSound Investments Inc
Michael Lamont Personal Injury Law
Reha Enterprises Ltd.
Ross & McBride LLP
Swiss Reinsurance Company of Canada
Thomas Gold Pettingill LLP
Torkin Manes LLP
Yorkstreet Dispute Resolution Group Inc.
$25,000-$99,999
Ferguson Barristers LLP
Harris Rebar
Henderson Structured Settlements Inc.
Singer, Kwinter Barristers and Solicitors
SwiftTrade Inc.
TD Bank Financial Group
$10,000-$24,999
Allen J. Wynperle Personal Injury Law
Bayshore Home Health
Bergeron, Clifford LLP
Burn Tucker, The Personal Injury Group of Doucet
McBride LLP
Coloplast Canada Corporation
Findlay Law Offices
Goldcorp Inc.
Greg Monforton & Partners
Guy Carpenter & Company (Canada) Ltd.
Hooper Law Offices
International Union of Operating Engineers Local 793
Legate & Associates Professional Corporation
Lofranco Chagpar Corriero Personal Injury Lawyers
Mackesy Smye Lawyers
McKellar Structured Settlements Inc.
The Morris Law Group
Morton Grey Inc.
Nelligan O’Brien Payne LLP
Ontario Neurotrauma Foundation
Pace Law Firm
Sibley & Associates Inc.
Stanley M. Tick & Associates
Thomson, Rogers Barristers & Solicitors
20
$1,000-$4,999
Aecon Civil & Utilities
AON Benfield Canada ULC
Arcelor Mittal
Artery Studio Inc.
Aylesworth LLP
Barrie Taxi Ltd.
Baxter’s Inc.
BDO Dunwoody LLP Chartered Accountants
Bonn Law Office
Borden Ladner Gervais LLP
Cade Associates Insurance Brokers Ltd.
Carstar Quality Collision Service
Casino Rama
Cassels Brock & Blackwell LLP
Catastrophic Injury Management Inc.
Cavalluzzo Hayes Shilton McIntyre & Cornish LLP
Chubb Insurance Company of Canada
ClaimsPro Inc.
Clarence H. Graham Design & Construction
Condotta, Merrett & Company Insurance
Brokers Inc.
The Construction Group
Con-Drain Company (1983) Ltd.
Cooper Construction Limited
D.I.S. Insurance Brokers Ltd.
Darling Insurance & Realty Limited
Deutschmann & Associates
The Dorsey Group Insurance Planners Inc.
Dundas Granite Curling Club Ltd.
Ernst & Young LLP
Expedia Canada Corporation
Foster, Townsend, Graham & Associates LLP Lawyers
Freedman & Associates Inc. Marketing Consultants
Gamsby & Mannerow Ltd.
George Weston Limited
Global Benefit Plan Consultants Inc.
Gluckstein & Associates LLP
Greystone Managed Investments Inc.
Griffiths McBurney & Partners
Honda of Canada Manufacturing
Howard Yegendorf & Associates LLP
Hub International Ontario Limited
Industrial Alliance Insurance and Financial
Services Inc.
The Institute of Chartered Accountants of
Ontario
Insurance Brokers Association of Ontario
Intact Foundation
Ipex Inc.
Iqaluit Curling Club
J & B Brown Furniture & Appliances Ltd.
Jack Fireman Professional Corp
John Shea Insurance Brokers Ltd.
Jones Deslauriers Insurance Managment Inc.
Our Allied Forces
“Character is victory organized.” Napoleon Bonaparte
Ken Philp Plumbing & Heating Ltd.
Koskie Minsky LLP
Lafreniere Auto Sales
Lakeshore Rehabilitation Centre
Laurel Steel
Link-Line Group Of Companies
Linodi Investments Ltd
Liuna Ontario Provincial District Council
Mackenzie Investment
MacMillan Rooke Boeckle LLP
The Magnes Group Inc
Mainway Hunter Creighton Insurance Inc.
Manulife Financial
Martin & Wright Insurance & Financial Services Inc.
McLean Budden Limited
Medichair Halton
Mercedes-Benz Canada Inc.
MGI Securities
Microsoft Canada
Morguard Investments Limited
Morrison Williams Investment Management LP
The MBTW Group
Munich Reinsurance Company of Canada
Neinstein & Associates
North Waterloo Farmers Mutual Insurance
Company
Northern Ontario Curling Association
Ontario Erectors Association Inc.
Ontario Formwork Association
Operating Engineers Employer Bargaining Agency
Operating Engineers Local 793, Non-Profit
Housing Inc.
Ottawa Insurance Brokers Association
Parrot Head Club Of Hamilton
Paul Harte Professional Corp
PCL Constructors Canada Inc
Pearson-Dunn Insurance & Financial Services Inc.
Pepsi - QTG Inc.
Peter Kiewit Sons Company Ltd.
Progressive Case Management Inc.
RBC Financial Group
Rehab First Inc
Ridgewood Capital Asset Management
Royal & Sun Alliance Insurance Company of
Canada
Runnymede Development Corporation Ltd.
Scotia Capital
Siskinds LLP
Smith & Hladil Home Hardware
St. George’s Golf and Country Club
Taxwise Inc.
Thistle Printing Ltd
Toronto And Area Road Builders Association
Town of New Tecumseth
Transcontinental
United Association of Plumbers and Steamfitters
Local 46
Vachon, Enright & Peter Insurance Ltd.
The Wawanesa Mutual Insurance Company
Westhall Investments Limited
Winmar
XBase Technologies Corporation
Yorkstreet Dispute Resolution Group Inc.
Youngs Insurance Brokers Inc.
Foundations
ACE Foundation – Bermuda
Allstate Foundation of Canada
The Barbara & Harvey Wolfe Family Charitable
Foundation
BMO Employee Charitable Foundation
Eugene & Eva Kohn Family Foundation
Federated Health Charities Corporation
George & Agnes Herczeg Foundation
Gillespie Family Foundation
John & Deborah Harris Family Foundation
Michael Young Family Foundation
RBC Foundation
Sifton Family Foundation
The SF Charitable Foundation
EVENT SPONSORS
The Wheelchair Relay Challenge has been going strong
for up to 16 years in communities across Ontario.
When people build a team, they are re-building a life!
PROVINCIAL WHEELCHAIR RELAY CHALLENGE SPONSORS
Brantford Wheelchair
Relay Challenge
Barrie Wheelchair Relay Challenge
Barrie Hydro
Quinn Rehab
Barrie Metals
Rock 95
Barrie Taxi
Shoppers Home Health
Catastrophic Injury Management
Skill Builders
Closing the Gap
Solutions Rehabilitation
Ferguson Barristers LLP
Consulting
Monto Reno Marina
PLATINUM SPONSORS
Findlay Law Offices
Lefebvre & Lefebvre
Paquette, Travers & Deutschmann
Ross & McBride LLP
Cornwall Wheelchair
Relay Challenge
SILVER SPONSORS
Eureka Solutions
21
Our Allied Forces
Grey Bruce
Wheelchair Relay
Challenge
GOLD SPONSOR
Sydenham Auction & Appraisal
Services Inc.
SILVER SPONSORS
Advance Services
BDO Dunwoody-Financial Recovery
Services – Bill Courage
Gaviller & Company LLP Chartered
Accountants
Transcontinental Printing
BRONZE SPONSOR
Arsenault Foot Services
MEDIA SPONSOR
Mix 106
CORPORATE DONORS
Boyd Brothers Motors
Noble Used Cars
Sprucedale Agromart Ltd.
Hamilton
Wheelchair Relay
Challenge
PLATINUM SPONSORS
Hooper Law Offices
Laurel Steel
Mackesy Smye Lawyers
Trans Canada PipeLines Limited
Allen J. Wynperle Personal Injury Law
GOLD SPONSOR
Henderson Structured
Settlements Inc.
SILVER SPONSORS
Lesya Dyke OT Services
Durward Jones Barkwell &
Company LLP
Darlene Humphreys (BDH Rehab)
Progressive Case Management
Rehab First
Reinhold Rehab Services
Taylor, Leibow
Vine Group
J. Douglas Welland Economic
Consultants
22
Kitchener
Wheelchair Relay
Challenge
Orillia
Wheelchair Relay
Challenge
Toronto
Wheelchair Relay
Challenge Challenge
PLATINUM SPONSOR
Paquette Travers & Deutchsmann
GOLD SPONSOR
Legate Personal Injury Lawyers
Casino Rama
Kick FM/The Dock
Leons
HOT WHEELS SPONSORS
Baxter Structures
Expedia.ca
Harris Steel Group Inc.
Lerners LLP
Torkin Manes LLP
LOCAL SPONSORS
Fireman Wolfe LLP
Herbacin
Pizza Pizza
Second Cup
Yorkdale Mall
London
Wheelchair Relay
Challenge
GOLD SPONSOR
Legate and Associates Personal Injury
Lawyers
SILVER SPONSORS
Foster, Townsend, Graham &
Associates
Siskinds
BRONZE SPONSORS
The Adapt-able Design Group
Jack Astor’s
Kellogg’s
Lor Don
Sean Mackintosh Personal Injury
Team
Moving Towards Wellness
Sifton Properties
Niagara
Wheelchair Relay
Challenge
PLATINUM SPONSORS
Findlay Law Offices
Ross & McBride LLP
FOOD SPONSOR
Rotary Club of Niagara Falls
Ottawa
Wheelchair Relay
Challenge
TITLE SPONSOR
Motion Specialties
SILVER SPONSORS
TRACK SPONSOR
RBC
Peterborough
Wheelchair Relay
Challenge
SILVER SPONSORS
Lions’ Club of Peterborough
Motion Specialties
Nightingale Nursing
PepsiCo Canada
BRONZE SPONSOR
Winslow-Gerolamy Motors Ltd
MEDIA SPONSORS
Kruz
Wolf FM
South Simcoe
Wheelchair Relay
Challenge
PLATINUM SPONSORS
Honda Canada
Town of New Tech
SILVER SPONSORS
Bardon Farms
Milligan Fuels
MEDIA SPONSORS
Kool FM
Rock 95
Windsor
Wheelchair Relay
Challenge
EVENT SPONSOR
Greg Monforton & Partners
GOLD SPONSOR
Legate Personal Injury Lawyers
HOT WHEELS SPONSORS
Caesar’s Casino Windsor
Invacare
Liuna Local 625
Motion Specialties
Shoppers Home Health Care
Martin Wunder
STARTER SPONSORS
Advanced Health Care
Blake Medical
Loewen Prosthetic Services Inc.
Union Gas
Windsor Professional Firefighters
Benefit Fund
Our Allied Forces
“Victory is sweetest when you’ve known defeat.” Malcolm Forbes
OTHER PROVINCIAL
EVENT SPONSORS
The 18th Charity
Open (Oviinbyrd)
EVENT SPONSOR
Goldcorp Inc.
COCKTAIL SPONSOR
John Harris
GOLF SPONSOR
Colangelo Cookson Walker
PLAYER GIFTS SPONSOR
Gould Leasing
LUNCH SPONSOR
GMP Securities
DINNER SPONSOR
Sprott Asset Management
WINE SPONSOR
Diamond Estates Wines and Spirits
BEER SPONSOR
Molson Canada
CIGAR SPONSOR
B. Sleuth & Statesman Inc.
HOLE SPONSORS
Aylesworth Thompson Phelan
O’Brien LLP
Cassels Brock & Blackwell LLP
Colangelo Cookson Walker
DSM Leasing
Goldcorp Inc
Gould Leasing
Harris Rebar
P.I. Incentives
Kinross Gold Corporation
MGI Securities
Muskoka Teak
Opus Restaurant
Pepsi-QTG
Port Sandfield Marina
RBC Capital Markets
Studio B. Home
Western Goldfields
George Weston Limited
19th Annual Barbara
Turnbull Open Golf
Tournament
EVENT SPONSOR
IOUE Local 793
DINNER SPONSOR
Holcim Canada Inc.
RECEPTION SPONSOR
McLean Budden Ltd.
LUNCH SPONSOR
Peter Kiewit Sons Co. Ltd
SWING ANALYSIS SPONSOR
EllisDon Corporation
CART SPONSOR
Greystone Managed Investments Inc.
PUTTING SPONSOR
Global Benefit Plan Consultants
GIFT SPONSOR
Genumark
HOLE IN ONE SPONSOR
CG&B Insurance Financial Services
Investments
HOLE SPONSORS
Aecon Group
BDO Dunwood LLP
Cavaluzzo Hayes Shilton McIntyre &
Cornish
Con-Drain Company (1983) Limited
Cooper Construction Limited
Koskie Minsky LLP Barristers &
Solicitors
Link-Line Group of Companies
LUINA Local 183 Training Centre
Morrison Williams Investment
Management LP
Ontario Erectors Association
Ontario Formwork Association
Operating Engineers Employer
Bargaining
PCL Constructors Canada Inc.
Ridgewood Capital Asset
Management Inc.
Thistle Printing
Toronto & Area Road Builders
Association
U.A. Local 46 Plumbers & Steamfitters
ADDITIONAL SPONSORS
LeNoury Print Connections
GENEROUS GIFTS
Air Canada Kids’ Horizons
Bradford
Rock & Roll Funspiel
Body n’ Balance Physiotherapy
Home Hardware Bradford
Lotto Sanitation
Motion Specialties
Prudential Huronia Real Estate
Brokerage
Tupling Insurance Brokers
The Dominion
CPA Ontario
Curling Classic
EVENT SPONSOR
Insurance Company
GOLD SPONSOR
Guy Carpenter & Co. Ltd
SILVER SPONSORS
Discount Car & Truck Rentals
The Empire Life Insurance Co.
BRONZE SPONSORS
Swiss Reinsurance Company Canada
Thomas Gold Pettingill LLP
GRANITE SPONSORS
Hub International
Jones DesLauriers Insurance
Management Inc.
SCM Insurance Services Inc.
Scotia Capital Markets
FRIENDS SPONSORS
Carstar Canada
Condotta Merritt Insurance Brokers
Intact Insurance
Mainway Hunter Creighton Insurance
Royal & Sun Alliance Insurance
Company of Canada
The Dorsey Group Insurance
Planners Inc.
Wawanesa Mutual Insurance Group
The Dominion
Curling Club
Championship
EVENT SPONSOR
Insurance Company
LEAD SPONSORS
BCD Travel
Empire Life
CS Forms
VICE SPONSOR
Discount Car & Truck Rental
SECOND SPONSORS
BalancePlus
Nacora/Kuene & Nagel
John Shea Insurance Brokers
COACH SPONSOR
Royal Canadian Mint
SKILLS COMPETITION &
SPORTSMANSHIP AWARD
SPONSORS
John Shea Insurance Brokers
Balance Plus
LUNCH SPONSORS
Colleen Madonia
BCD Travel
OPENING BANQUET WINE
SPONSOR
Nacora/Kuene & Nagel
COCKTAIL RECEPTION
SPONSOR
Discount Car & Truck Rental
Hamilton
NO Limits Event
PATRON SPONSORS
Findlay Law Offices
Ross & McBride LLP
GOLD SPONSORS
Dunn Media
AVW TelAV
John Howard Wines of Distinction
SILVER SPONSORS
Liberty Motor Company
Motion Specialties
Northend Mobility
TABLE SPONSORS
Durward Jones Barkwell & company
LLP
Henderson Structured Settlements
Inc.
23
Our Allied Forces
“Accept the challenges so that you may feel the exhilaration of victory.” General George S. Patton
Ottawa Champagne
Charity Auction
Maharaja’s
Bollywood Bash
DIAMOND SPONSOR
Lofranco Chagpar Corriero Personal
Injury Lawyers
RUBY BENEFACTOR TABLE
SPONSORS
Oatley, Vigmond Personal Injury
Lawyers LLP
Ontario Neurotrauma Foundation,
ENTERTAINMENT SPONSORS
Dhol Circle
Media Works
SDI Have Feet Will Dance
Tablahouse
Orillia Golf
for CPA Ontario
Casino Rama
BSM Accounting
Burleigh Homes
Draught Services
Hunter Drain
Kutting Edge
Midas
Orillia Dodge
Cooperators Insurance
B&B Plumbing
Cockburn Refrigeration
K. Knight Construction
24
PRESENTING SPONSOR
Insurance Company
CHAMPAGNE TOAST
SPONSOR
Burn Tucker, Personal Injury Group of
Doucet McBride
SPONSOR
Ontario Medical Supply
Nelligan O’Brien Payne LLP
CORPORATE TABLES
TD Canada Trust
Ernst & Young
David Hollingsworth
Tierney Stauffer
Howard Yegendorf
RBC
Owen Sound
Curling Bonspiel
PRESENTING SPONSOR
Home Hardware
DRAW SPONSOR
Clarence H. Graham Design &
Construcion
Transcontinental RBW Graphics
ICE SPONSOR
Insurance Company
Gamsby & Mannerow Ltd.
Pace Law Firm
Ken Philp Plumbing & Heating
Ram Trophies & Sportswear
ROCK SPONSOR
Shouldice Designer Stone
Sydenham Auction
Harold Sutherland Construction Ltd.
Greyfair Furniture & Carpet Ltd
Clancy Builders
Godin Electrical
DJ Peat Roofing & Sheet Metal
Ski & Snowboard Day Swing Yours Sticks
Golf Tournament –
EVENT SPONSOR
Owen Sound
Insurance Company
MAKING DREAMS POSSIBLE
SPONSOR
Lerners LLP
J-BAR SPONSORS
Freedman & Associates Inc.
Marketing Consultants
Westhall Investments
Drug Trading Company
Rehab First Building Futures
COMMUNITY SPONSORS
Core Micro Technology
Handicare
Ipex Inc.
Lancorp Construction
Manulife Financial
MMM Group
The MBTW Group
Trans Power Utility Contractors
Turf Care Productions Canada
CORPORATE SPONSORS
The Sun Times
KIA of Owen Sound
KC Automotive
Northern Heating
Montana’s
RAM Promotional
Wayne McIntee, McIntee Real Estate
David Clark, Nesbit Burns
Doug Cameron, Owen Sound Mazda
Graham Design & Construction
Stone Tree
Clancy Builders Ltd.
Royal LePage RCR Realty
Ron Todd, Investors Group Securities
FLIGHT SPONSORS
Contractor Rental Supplies
CPD
Georgian Bay Fire & Safety
Investment Planning Counsel
Coin Acceptors Canada
McMillan Builders
King and Associates
HJM Insurance
Walker Bumstead Insurance
Chatsworth Insurance
Gillespie’s Digital Office Solutions
EMC
COMMUNITY PARTNERS
Armstrong Water
Middlebro and Stevens LLP
Bert Leeder RBC
Pat McDonough
Joey – New adventures…
new victories
STORY OF VICTORY
Joey is a young man who loved the sport of
motocross – riding with his friends and the thrill
of racing. Almost every weekend and most
Wednesday nights that is what he did. One
sunny June day, Joey was out with friends
racing. He knew he was going too fast – he
loved being out in the lead – but he hit a rock
and lost control of his bike. That was the last
time Joey was motocross racing.
Joey sustained a spinal cord injury (SCI) and
spent three months in rehabilitation. At age 23
his life as he knew it had changed.
Now Joey’s victory is to overcome his challenge with a spinal cord injury – to go through
the learning curve with his new body and learn
to do things differently, asking for help along
the way – to rebuild his life.
Today, Joey is doing just that. He was introduced to the Canadian Paraplegic Association
(CPA) Ontario and shortly thereafter linked to a
Peer Support, Volunteer, Chris.
Chris zoomed in on Joey’s love of sports
and the outdoors and took every opportunity
to take Joey with him to try new sports. Joey
has been skiing using a sit ski; played sledge
hockey; has cross country sit skis (He’s waiting
to try them out) and he has a hand cycle to
get out and ride. It’s not the same as motorcross racing but all these opportunities still give
Joey new adventures to look forward to.
Joey also participates in the PARTY
Program, speaking to teens about decisions
that may affect their lives – he relives his life
before his spinal cord injury and his life now to
these youth, hoping that they will learn that
sometimes the risks are not worth it.
For Joey, CPA Ontario has enabled him to
get back into his community, giving him great
contacts and allowing him to experience new
sports. “They are always there to help you with
questions, that only they can answer,” he says.
Joey has a positive attitude and tries to
look at the bright side of things and looks
forward to living his life to the fullest. He has a
supportive family and strong group of friends,
and with his fiancée he is looking forward to his
wedding day.
He’s thinking about his future – being a
husband and new career opportunities. Joey’s
future is bright.
25
Support Our Efforts
Canadian Paraplegic Association Ontario is a great organization to support
in so many ways... get involved today!
HOW TO SUPPORT
CPA ONTARIO
Come out to an event. Register as a participant at
a Wheelchair Relay Challenge, a curling bonspiel,
or a gala evening and raise funds in support of
CPA Ontario. Alternatively, join us at an information session on a weekday afternoon, and learn
more about what CPA Ontario is doing in your
community. Showing up for our events supports
people with spinal cord injuries and other physical
disabilities. The truth is, we couldn’t do what we
do without your support! Visit our website at
www.cpaont.org to find out what’s on in your
community.
Sponsor
For years we have had the pleasure of developing
unique and meaningful relationships with our
event and program sponsors. Sponsors play a vital
role in enabling us to expand activities and reach
more people with spinal cord injuries and other
physical disabilities. Sponsorships can be as
involved as aiding an entire program or as relaxed
as hosting an afternoon lunch and learn. If you
think your company would like to further develop
your relationship with us, please contact Steven
Greenwood at 416-422-5644 x 222 or
[email protected].
VOLUNTEERS SHARE
WHY THEY SUPPORT
OUR EFFORTS
“Volunteering with CPA Ontario provides me with
the opportunity to assist others at a time when I
know how badly I needed assistance. It reminds
me, despite the current struggles that we may
endure, of how far we have come since the injury
first occurred. Providing hope for others can be a
very rewarding experience.”
Kristy Luker
26
Post
Volunteer
This past year, we have developed a section of our
website called the Community Zone. This area is
for you. You can ask questions, offer advice, talk
about issues and let people know about properties for rent, vehicles for sale and other relevant
news. We encourage you to log on and get
involved. Membership is free. And who knows
who is out in cyberspace waiting to hear from
you! Go to www.cpaont.org/forum/community
to get involved.
We rely on our volunteers. Volunteers help us
with office assistance, running events, writing in
our publications and showing us board-level leadership. Volunteers might choose a role with a very
specific time frame or one that is ongoing. We are
privileged to have such dedicated people who
help us do what we do. Their enthusiasm is
contagious and helps us re-focus our purpose.
We are so thankful for all they do. If you are
interested in volunteering with us, please visit
www.cpaont.org/localoffice or email
[email protected] for more details.
“I decided to become a volunteer to help other to
not have to go through the things I had to. It was
very difficult to deal with people telling you that
you have no choice. I have found other ways to
do many of the things that I was told could only
be one way.”
Chris Holmes
“My husband and I volunteer for CPA Ontario. My
husband has been in a wheelchair for five years and
although it was very difficult at first, we have
managed to move on and start a family by
supporting each other and maintaining a positive
outlook on life. We enjoy listening and sharing
stories with the people we meet, but these experiences also give us perspective since we meet with
people of all ‘walks’ of life who demonstrate a
range of injuries and capabilities. We have received
much love, compassion and assistance from family,
friends and CPA Ontario. We believe it is important
to give back in any way we can, and support those
who may have sustained a new injury, even if it is
just going for coffee and lending an ear.”
Jen
“Volunteering for CPA Ontario is a great way to be
active in my community. I get to meet new
people and help an organization that has helped
me out so much.”
Sarah Mueller
Design by gbc-design.com
Participate
Support Our Efforts
“When my son was injured, many people offered
support, hope and encouragement, but no one I
knew really understood what I was going through.
Then I met my CPA Peer Support Volunteer – a
mother with a son who had had a very similar
injury at the same age as my son was when he was
injured. When she said ‘I know how you feel’, I
knew that she really did, and it helped immensely
– we had an immediate bond.
“When she told me how she struggled, and
sometimes made mistakes along the way, but that
eventually things got better, I believed her, and
was able to forgive myself for the mistakes I
made, and for not always having the strength to
carry on. By sharing with me how her son had
progressed, and how her family had moved on
and were thriving, I knew that we would be o.k.
too. And she was right – we are o.k.!
“I want to give the same gift of knowledge,
caring and sharing, that my CPA Ontario Peer
Support Volunteer gave to me, to someone else.”
Trish Battye
“I am a socially conscious individual, who believes
in the issues that CPA Ontario tackles, and I also
benefit from the additional awareness of the
issues faced by persons with disabilities in our
community.”
Wendy Houle
“I have had the honour of both working and
volunteering for CPA Ontario. I have enjoyed
working with CPA Ontario because they provide
a set of invaluable services for people with
disabilities.”
Josh Dvorkin
“I feel like the office environment is very friendly,
accessible and accepting. I was able to learn a lot
and develop my capability in various technical
aspects. As well, I received many chances to work
with different people; many of them have
become my great friends. Volunteering at CPA
Ontario certainly has shaped me in becoming a
happier and more confident person.”
Nancy Xia
“Volunteering at CPA Ontario enhances my experience and confidence. It helps me to build my
assertiveness and communication skills, so I can
deal with many situations.”
Frankie Song
“I’d like others in my shoes to know it is possible
to raise money even if you don’t have experience.
It’s a fairly helpless feeling when a close friend is
injured. So, I did the bit I thought I could
contribute. When you see the cost of house
modifications, chairs and other accessibility aids,
it’s huge. So raising some funds to help someone
newly-injured really is impactful. It doesn’t have to
be something crazy like a 24 hour mountain bike
race, but crazy helps.”
Brian Bourne
DIRECT AID
From Windsor Region
From Ottawa Region
anadian Paraplegic Association Ontario
was fortunate to assist clients across
the province, in all regions, purchase
much needed equipment that helped support
their independence, self reliance and full participation. Funds were made available through
generous contributions from Pace Law Firm and
Oatley Vigmond Personal Injury Lawyers LLP, as
well as, a number of individual community donations which are so gratefully appreciated. Equipment such as lifts, slings, mattress sections,
custom braces, grab bars, transfer poles and
walkers were purchased. We were also able to
fund electronic aids to daily living that will assist
with communication and with independence in
the home as well as a ramp to ensure access.
This year’s recipient of the Bruce Sinclair Award
(an award of $1,000) – providing financial support
for much needed equipment – was an individual
in South Western Ontario.
The following are two stories to highlight
how Direct Aid makes a difference for our clients.
A young, single mother who has multiple sclerosis
was admitted to the hospital after falling and
breaking her ankle. After many weeks waiting for a
bed, she was finally transferred to the rehabilitation hospital. Unfortunately, little progress was
being made towards walking.
Hospital staff talked to the mom about
having to go to a nursing home. But CPA Ontario
staff and the client knew that with determination,
adequate equipment, and in-home services, going
home was a possibility.
As a result of direct aid and additional
finances from family, this mother was able to
purchase a portable lift and return home to her
daughter. She could not thank CPA Ontario
enough for their contribution towards the
purchase of the lift. Through direct aid she was
able to maintain her independence in her own
home.
An individual with a level C6/7 complete spinal
cord injury has been a Peer Support volunteer for
several years. She is a strong advocate of our
program and offers to help in any way she can.
She lives alone in her own home and does
not qualify for support programs and so, she has
no additional funds to put towards equipment.
She is long overdue for a new power wheelchair,
however, she could not afford the remaining 25%
of the cost that is not covered by the Assistive
Devices Program.
She was able to get some assistance through
a local group, and with the help of the PACE Law
Firm funds, CPA Ontario was able to contribute
$500 towards the cost of her power chair. This, in
addition to the other funds she received, was
enough to be able to buy a new chair! Sadly, she
indicated that with her old chair, she was too
afraid to go out alone as it would breakdown often
and she had been stranded on more than one
occasion.
Now she has regained her independence and
feels more confident in going out alone to do
whatever she would like to do.
C
27
Regional Offices
Call, click or visit for more
information about our
programs and services, and
how you can get involved.
www.cpaont.org
14
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11
5
3
ONTARIO
17
2 1
10 7 Mississauga
15
14
4
6
12
13
9
8
16
11
5
3
17
2 1
10 7 Mississauga
15
4
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16
●1 Provincial Office
and Toronto
520 Sutherland Drive, Toronto, ON M4G 3V9
Telephone: 416-422-5644 • Fax:416-422-5943
Toll Free: 1-877-422-1112
● West Office – Toronto
2
306–1120 Finch Avenue West, Toronto, ON M3J 3H7
Telephone: 416-241-1433 • Fax:416-241-2466
Toll Free: 1-866-318-9990
● Barrie
3
111–80 Bradford Street, Barrie, ON L4N 6S7
Telephone: 705-726-4546 • Fax:705-726-5054
Toll Free: 1-800-870-5670
● Hamilton
4
300 Wellington St. North
Regional Rehabilitation Centre, Rm B1-3
Hamilton, ON, L8L 0A4
Phone: (905) 383-0216 • Fax: 905-383-5021
1-877-262-3366
5 Kingston
●
772 Blackburn Mews East, Kingston, ON K7P 2N7
Telephone: 613-547-1391 • Fax:613-547-1393
Toll Free: 1-866-220-7539
6 London
●
3–1111 Elias Street, London, ON N5W 5L1
Telephone: 519-433-2331 • Fax:519-433-3987
Toll Free: 1-866-433-9888
Charitable Registration # 11883 5081 RR0002
7 Mississauga/Halton
●
14 Thunder Bay
●
175–2 County Court Blvd., Brampton, ON L6W 3W8
Telephone: 905-459-6965 • Fax:905-459-0283
Toll Free: 1-866-287-1689
1201 Jasper Drive, Suite B, Thunder Bay, ON P7B 6R2
Telephone: 807-344-3743 • Fax:807-344-9490
Toll Free: 1-866-344-4159
8 Muskoka
●
15 Waterloo Wellington
●
PO Box 327, Kearney ON P0A 1M0
Telephone: 705-636-5827 • Fax:705-636-7223
Toll Free: 1-877-803-5678
1–1382 Weber Street East, Kitchener, ON N2A 1C4
Telephone: 519-893-1267 • Fax:519-893-2585
Toll Free: 1-888-893-1267
9 Ottawa
●
16 Windsor
●
230–1101 Prince of Wales Drive, Ottawa, ON K2C 3W7
Telephone: 613-723-1033 • Fax:613-723-1060
Toll Free: 1-888-723-1033
c/o Windsor Regional Hospital, Western Campus
1453 Prince Road, Windsor, ON N9C 3Z4
Telephone: 519-253-7272 • Fax:519-253-7279
Toll Free: 1- 877-253-7279
10 Peel/Dufferin
●
175–2 County Court Blvd., Brampton, ON L6W 3W8
Telephone: 905-459-6965 • Fax:905-459-0283
Toll Free: 1-866-287-1689
11 Peterborough
●
3–203 Simcoe Street, Peterborough, ON K9H 2H6
Telephone: 705-743-2507 • Fax:705-743-2508
Toll Free: 1-888-643-2507
12 Sault Ste. Marie
●
2–260 Elizabeth Street, Sault Ste. Marie, ON P6A 6J3
Telephone: 705-759-0333 • Fax:705-759-0335
Toll Free: 1-866-531-1513
13 Sudbury
●
c/o ICAN (Independence Centre and Network)
765 Brennan Road, Sudbury, ON P3C 1C4
Telephone: 705-671-2444 • Fax:705-671-2446
Toll Free: 1-877-671-2444
17 York Region
●
c/o CPA Ontario – Head Office
Telephone: 705-725-9203 • Fax:705-725-1359
Toll Free: 1-866-953-7357

CPA Ontario Annual Report 2009/2010

Transcription

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