The Disability Resource Guide for BC

Transcription

A message from the Minister of Human Resources and Social Development Canada HRSDC
Congratulations on the publication of the 8th edition of the British Columbia Disability Resource
Guide!
Guides like this one give people important informatoin to help them succeed.
Canada’s New Government is committed to giving all Canadians the opportunity to participate
in their communities, whether this means taking part in an activity at a community centre or
having easy access to the local grocery store.
I want to take this opportunity to thank the dedicated staff at the Opportunities for the Disabled
Foundation for continuing to improve and publish this guide. Your work make a difference in
the lives of people with disabilities and benefits families, communities and Canada as a whole.
Sincerely,
We wish to acknowledge and thank the following community partners for their participation and
assistance in distributing of this British Columbia Disability Resource Guide.
Recreation Therapy Rehab Services of Surrey Memorial Hospital
Vancouver Coastal Health of Vancouver West
Nursing Support Services Coordinator of Langley Health
Share Family and Community Services in Coquitlam
North Delta Public Health
Monte Solberg, P.C., M.P.
White Rock Public Health
University of Victoria-Centre on Aging in Ladner
Serials Records Unit / Claims Legal Deposit Division, Library and Archives Canada
Fleetwood Park Secondary
City of Coquitlam
Maple Ridge Member of Parliament Office
O.F.T.D.F. Programs
Premier’s Message
1
9
Communication & Information
Help Us To Serve You Better
Please provide your assessment of each of the following aspects of this guide.
1. Overall, the DRG guide was very useful?
 Strongly Agree
 Agree
 Disagree  Strongly Disagree
Dear Friends,
__________________________________________________________________________________________________________________________________________________
2. The information was clear to understand.
 Strongly Agree
 Agree
__________________________________________________________________________________________________________________________________________________
3. I liked the presentation of the information.
 Strongly Agree
 Agree
__________________________________________________________________________________________________________________________________________________
4. If this guide was updated, revised and re-issued in the future, I would you be interested in receiving a copy?
 Strongly Agree
 Agree
__________________________________________________________________________________________________________________________________________________
5. The structure and format of the guide was clear.
 Strongly Agree
 Agree
__________________________________________________________________________________________________________________________________________________
6. This guide provided me with enough information on each of the topics to determine whether the program could be of benefit to you?
 Strongly Agree
 Agree
I am proud to say that we at Opportunities For The Disabled Foundation has been serving the disabled
communities for more than ten years. As we grow, I am deeply touched to work closely with the
disabled. To me, it is rewarding that OFTDF is helping out the disabled communities in every way. I
am amazed when we hold our public awareness campaign how people with disabilities react to the BC
Disability Resource Guide knowing that they can access the available resources provided to them in
their own communities.
Every support that is given to the disabled is very important to help them to be more self- sufficient and
productive in our society. Don’t you know how good it feels to make a difference? We as a society, we
don’t realize that everyone will eventually get old, that one day we will be in the same situation like the
disabled and we will need assistance in our daily lives. As an old saying goes, “Charity begins at home”
and “Action speaks louder than words”.
Our 8th edition of BC Disability Resource Guide publication is to let our supporters know that we at
Opportunities For The Disabled Foundation is committed to helping people with disabilities.
__________________________________________________________________________________________________________________________________________________
7. This guide would have been more useful to me if it had (mark all that apply):
 Contained more detailed information
 Used examples
 Contained more phone/fax numbers and addresses  Used graphics
__________________________________________________________________________________________________________________________________________________
8. In your opinion, was important information missing from this guide?
No Yes – please specify:
From the bottom of my heart, I would like to thank the BC Provincial Government, all government
officials for their messages, the City of Coquitlam, Ian Su of Multiple Realty, London Drugs, MEDIchair,
A-1 Wheelchairs, Drillwell Enterprises, BC Nurses Union, all our supporters, and volunteers that made
this community project possible.
I believe it is very important that each one of us must take the time to give back to our community and
society. In doing so, we are building a better place for us to live.
Please offer any suggestions for improving the next version of this guide.
Which of the following best represents you?
 Business  Non profit  Person with disability  Government  Family/Friend of PWD
To be put on our mailing list for future versions of this guide, please provide us with your address:
Name:
Sincerely yours,
Bet Rumley
PR Director
“Words are not enough without actions”
Address:
Please return this
completed survey
98
Fax to: (604) 437-7705
Help Us To Serve You Better
Mail to: Opportunities For The Disabled Foundation
319 - 4538 Kingsway Burnaby, BC V5H 2B1
Introduction
3
TTY:
Dial 9-1-1 and
press space bar
until answered!
Help Line for Children
Reporting of child abuse and neglect
(604) 310-1234
Hospitals
see the Yellow Pages under “Hospitals”
Poison Control Centre
(604) 682-5050 or (604) 682-2344
Power Outages & Emergencies
1 (888) 769-3766 or 1(888) POWERON
Sexual Assault Centre
for Victims of Sexual Assult
Rape Crisis Centre - W.A.V.A.W. (604) 255-6344
Rape Relief (604) 872-8212
VictimLINK
24 hour help and information for victims of crime, family and sexual violence
1 (800) 563-0808
Youth Against Violence
(604) 775-4264
4
Mayor of Vancouver’s Message
Emergency Contact Numbers
97
EMERGENCY
9-1-1
C ITY OF B URNABY
OFFICE OF THE MAYOR
DEREK R. CORRIGAN
MAYOR
(Police, Fire, Ambulance)
C ITY OF B URNABY
OFFICE OF THE MAYOR
DEREK R. CORRIGAN
MAYOR
BC NurseLine
(604) 215-470
TTY 1 (866) 889-4700
Child Find BC
To report a missing child, or a sighting
1 (888) 689-3463
Crime Stoppers/TIPS
1 (800) 222-8477
Crisis Centre
For persons in emotional crisis
(604) 951-8855
Earthquake, Flood, Dangerous
Goods Spills, Tsunami
1 (800) 663-3456
Provincial Emergency Program information
(604) 586-4390
Gas Leaks & Odours
GREETINGS
On behalf of Burnaby City Council it gives me great pleasure to bring
GREETINGS
greetings
to the Opportunities for the Disabled Foundation on the occasion of the 7th
Edition of the British Columbia Disability Resource Guide.
On behalf
of Burnaby
Citya Council
it gives me valuable
great pleasure
to bring
This
publication
contains
host of immensely
information
that
greetings
toto
the
forresource
the Disabled
Foundation
the occasion
of the 7th
has proven
beOpportunities
a much needed
tool for
physicallyon
challenged
British
Edition of the By
British
Columbia
Disability
Resourcethis
Guide.
Columbians.
working
together
and supporting
mission, the Opportunities
for the Disabled Foundation enhances the lives of our physically challenged citizens.
This publication contains a host of immensely valuable information that
has proven
toto
bethe
a much
needed
resource toolfor
forthe
physically
British
Many
thanks
staff at
the Opportunities
Disabledchallenged
Foundation
for their
Columbians.
working
andsuch
supporting
this mission,
Opportunities
dedication andBygood
work,together
providing
an important
service the
in our
communities.
for the Disabled Foundation
enhances
theBritish
lives ofColumbia
our physically
challenged
citizens.
Congratulations
on the 7th Edition
of the
Disability
Resource
Guide.
Many thanks to the staff at the Opportunities for the Disabled Foundation for their
dedication and good work, providing such an important service in our communities.
Congratulations
on the 7th Edition of the British Columbia Disability Resource
Sincerely,
Guide.
Sincerely,
Derek
R. Corrigan
MAYOR
Derek R. Corrigan
MAYOR
Terasen Gas 1 (800) 663-9911
96
Emergency Contact Numbers
Mayor of Burnaby’s Message
5
Like the 2010 Winter Olympics, the sporting events during the
paralympics will be shared between Vancouver and Whistler
The Paralympic Movement
The International Paralympic Committee (IPC) was founded in 1989 and is one of the largest sport
organizations in the world. Representing the vast majority of athletes with a disability, it has taken sport
to a new and higher level, providing unique opportunities from a developmental to an elite sport level.
Today, thousands of athletes participate in the more than 300 international competitions taking place
every year all over the world.
History of the Paralympic Games
The Paralympic Games began after the Second World War as a sporting event intended to get English
soldiers in wheelchairs moving again. Over time, however, the Games have evolved into an elite
international competition involving a broader range of athletes from around the world.
World War II left many soldiers with serious injuries. Just after the war, in 1948, Sir Ludwig Guttman
organized a competition in Stoke Mandeville, England, to get British war veterans with a spinal cord
injury moving again. Four years later, athletes from the Netherlands joined the games.
The first Olympic-style games for athletes with a disability – now called the Paralympic
ALDS Inc. - Assistive Listening Device
Systems Inc.
ALDS Inc. manufactures infrared assistive
listening devices, telephone and loop testers,
and T-switch training aids. Our products are
developed and tested with the help of hard of
hearing people and are distributed worldwide.
ALDS Inc. also distributes  over 200 high quality
assistive products from other manufacturers.
These products include TTY’s, alerting and
signaling systems, personal and wide area
listening systems, assistive telephone products,
and much, much more.
Web:
www.alds.com
E-mail:
[email protected]
(General Inquiries)
E-mail:
[email protected]
(Customer Service)
6
Communications & Information
List of Vancouver Dealers of ALDS products:
______________________________________
Sonus - Fraserview Hearing and Speech
Clinic
809 W. 41st - Office 170
Phone: (604) 267-0705
______________________________________
Mobility Matters (not public resource)
Games – were held after the 1960 Olympic Summer Games in Rome, Italy. The first Paralympic Winter
Games took place in Örnsköldsvik, Sweden, in 1976. The Paralympic Games have taken place at the
same venues as the Olympic Games since the Seoul 1988 Paralympic Summer Games in South Korea
and the Albertville 1992 Paralympic Winter Games in France.
In most Paralympic sports, competitors with similar disabilities compete against one another according
to that sport’s rules.
During the Vancouver 2010 Paralympic Winter Games, approximately 600 athletes will compete in four
sports and over 50 separate medal events.
For more information please visit the official websites of the 2010 Paralympic games:
5315 West Blvd.
Phone: (604) 267-0831
______________________________________
Island Hearing Services
301 - 5704 Balsam Street
Phone: (604) 261-9244
www.vancouver2010.com
www.paralympic.org
Content courtesy of the IOC, IPC and Wikipedia ©
2010 Paralympic Games / Winter Olympics
95
Nordic Skiing
Nordic Skiing competitions are open to athletes with a physical
disability (sit-ski and standing classes) and visually impaired
athletes (who compete with a sighted guide). The Paralympic
Winter Games competition involves two disciplines, CrossCountry and Biathlon. Male and female individuals may compete
in short distance, middle distance, long distance and Biathlon
events or participate in a team relay using classical or free
techniques. Cross-Country appeared at the 1976 Winter Games
in Örnsköldsvik, Sweden, but Biathlon was not introduced
until Lillehammer in 1994. Nordic Skiing is governed by the IPC through the International Paralympic
Nordic Skiing Committee following modified rules of the Fédération Internationale de Ski (FIS) and the
International Biathlon Union (IBU) and is practiced by athletes in 24 countries.
 
Wheelchair Curling
Curling is a game of great skill and strategy. The first World Cup in Curling for wheelchair players was
held in January 2000 in Crans-Montana, Switzerland. Wheelchair Curling will have its debut at the
Torino 2006 Paralympic Games. The sport is generally open
to individuals who are non-ambulant or can only walk short
distances. This includes athletes with significant impairments in
lower leg/gait function ie, spinal injury, cerebral palsy, multiple
sclerosis, double leg amputation etc, who usually require a
wheelchair for daily mobility. Each team must be comprised of
male and female players. It is governed by and played according
to the rules of the World Curling Federation (WCF), with only one
modification for wheelchair users - no sweeping - and is practised
by athletes in 16 countries.
ICE Sledge Hockey
Ice Sledge Hockey is the Paralympic version of Ice Hockey and, since its debut in the Paralympic
programme in the Lillehammer 1994 Paralympics, it is quickly becoming one of the biggest attractions
for spectators at the Paralympic Winter Games. It is fastpaced, highly physical and played by male athletes with a
physical disability in the lower part of the body. Ice Sledge
Hockey is practiced by athletes in about 10 countries and is
governed by the IPC through the International Paralympic Ice
Hockey Committee. It follows the rules of the International Ice
Hockey Federation (IIHF) with a few modifications. Instead
of skates, players use two-blade sledges that allow the puck
to pass beneath. They also have sticks with a spike-end for
pushing and a blade-end for shooting. 
94
Sound Hearing
101-8584 Granville
Phone: (604) 267-6377
Sound Idears
304-650 W 41st Ave
Phone: (604) 708-9780
Vancouver Hearing Centre
110 - 805 West Broadway
Phone: (604) 873-9525
______________________________________
Alliance for Equality of Blind Canadians
To increase awareness of rights and
responsibilities., so blind, deaf-blind and partially
sighted individuals can have equal access to the
benefits and opportunities of society.
Alliance for Equality of Blind Canadians
P.O. Box 20262
Kelowna, B.C. V1Y 9H2
Toll Free: 1 (800) 561-4774
E-mail:
[email protected]
______________________________________
BC/Yukon Business Centre
B.C. and Yukon Regional Business Centre
200 - 1111 West Georgia Street
Vancouver, B.C. V6E 4S4
Surface Mail
Canada Mortgage and Housing Corporation
British Columbia and Yukon Regional
Business Centre
Vancouver, B.C. V6E 4S4
Phone: (604)-731-5733
(reception)
TTY:
1 (800) 309-3388
Fax:
(604) 737-4139
British Columbia and Yukon Assisted
Housing Centre
Jeff Loucks
Assisted Housing
Vancouver, B.C. V6H 3V7
Phone: (604)-737-4035
Fax:
(604)-737-4125
E-mail:
[email protected]
______________________________________
Canadian Association of the Deaf
The CAD provides consultation and information
on Deaf needs and interests to the public,
business, media, educators, governments and
others. We conduct our research and collect
data regarding Deaf issues; issue reports on
these studies, and provide expertise on them;
develop and implement pilot programs. We offer
assistance to Deaf organizations and service
agencies across the country, and also provide a
major library and resource centre on deafness at
our offices in Ottawa, Ontario.
203 - 251 Bank Street
Ottawa, Ontario K2P 1X3
Phone:
1 (613) 565-2862
TTY:
1 (613) 565-8882
Fax:
1 (613) 565-1207
E-mail:
[email protected]
______________________________________
Canadian Broadcasting Corporation
Web:
www.cbc.ca/bc
CBC British Columbia
775 Cambie Street
Vancouver, BC V6B 2R5
Phone:
Phone:
(604) 662-6000
(General Information)
(604) 662-6608
(Audience Relations)
7
News
______________________________________
CBC Radio One Newsroom:
Phone: (604) 662-6900
Web:
www.cbc.ca/bc/contact/
______________________________________
CBC Canada Now Newsroom:
Phone:
(604) 662-6802
Fax: (604) 662-6788
Web:
www.cbc.ca/bc/contact/
______________________________________
CBC Radio Administration
Phone:
(604) 662-6920  
______________________________________
Regional Director
English Radio
E-mail:
Joan Andersen
______________________________________
CBC Radio Three
Phone:
1 (877) 955-6565  
______________________________________
Television
______________________________________
CBC Television Administration
Phone:
(604) 662-6417
______________________________________
Canada Mortgage and Housing Corp.
(CMHC)
Web:
www.cmhc.ca
______________________________________
Canadian Disabled Individuals Assocation
Our intent is to create an exclusive, grass roots
organization founded and driven by disabled
individuals which is free from obligations and bias
as a result of politics or specific interests.
P.O. Box 124
8623 Granville Street
Vancouver, B.C. V6P 5A2
8
Phone:
(604) 301-1029
Fax:
(604) 301-1049
The Paralympic Games are an elite multi-sport event for athletes with physical
disabilities. This includes mobility disabilities, amputees, visual disabilities
and those with cerebral palsy. The Paralympic Games are held every four
years, following the Olympic Games, and are governed by the International
Paralympic Committee (IPC). (The Paralympic Games are sometimes
confused with the Special Olympics, which are only for people with intellectual
disabilities.)
E-mail:
[email protected]
______________________________________
Canadian National Institute for the Blind
(CNIB)
Web: 2010 will be the second time Canada has hosted the Paralympics, including
the 1976 Summer Paralympics in Toronto.
www.cnib.org
Provincial Contact
British Columbia-Yukon
Lorraine Hubbard
Vancouver sees the 2010 games (Olympics and Paralympics) as a chance to build on its history as a
world-class city that began in 1986 with the World’s Fair.
Phone:
(604)-431-2003
On June 7, 2006, the Earl of Wessex, as a member of the Canadian Royal Family, and patron of the
Paralympic Association, raised the flag of the Paralympic Games outside Vancouver City Hall.
Fax:
(604)-431-2099
Events
E-mail: [email protected]
British Columbia-Yukon Division
100-5055 Joyce Street
Vancouver, BC V5R 6B2
Phone:
(604)-431-2020
Fax:
(604)-431-2099
______________________________________
Lower Mainland-South Coast and Fraser
Valley District
100-5055 Joyce Street
Phone: (604) 431-2121
Fax:
(604) 431-2199
______________________________________
College of Physicians and Surgeons of
British Columbia
Web:
www.cpsbc.ca
The mandate of the College is to protect the
public through the regulation of medical practice
by licensed medical practitioners and through
that mandate to establish and endorse standards
for the profession and to monitor, evaluate and,
where necessary, discipline its members.
Four sports will be on the Games program: Alpine Skiing, Nordic Skiing, Wheelchair curling, and Sledge
hockey.
Alpine Skiing
Athletes in Alpine Skiing events must combine speed and agility while flying down slopes at speeds
of up to or more than 100km/h. There are four competitions on the Paralympic programme just
as in Olympic competition: Downhill, Super-G, Giant Slalom and Slalom. Paralympic competition
accommodates male and female athletes with a physical disability such as spinal injury, cerebral palsy,
amputation, les autres conditions, visual impairments.
Athletes compete based on their functional ability, allowing
athletes with different disabilities to compete against each
other.  Alpine Skiing is governed by the IPC through the
International Paralympic Alpine Skiing Committee (IPASC)
and the rules of the Federation International de Ski (FIS)
are used for Paralympic Winter Games, with only a few
exceptions. Blind skiers are guided through the course by
sighted guides using voice signals to indicate the course
to follow.  Athletes with physical disabilities use equipment
that is adapted to their needs including single ski, sit-ski
or orthopaedic aids. Two Alpine Skiing events (Slalom
and Giant Slalom) were introduced at the first Paralympic
Winter Games in Örnsköldsvik, Sweden, in 1976, today athletes with a disability compete in all 4
disciplines.  Alpine Skiing is currently practiced by athletes in 35 countries and is steadily growing.
93
Concerns of an Intimate or Sexual Nature
Notify the College of Physicians and Surgeons
of B.C. if you want to make a complaint about
sexual misconduct by a physician. You may do
that by a letter addressed to:
The Registrar
College of Physicians and Surgeons of B.C.
400-858 Beatty St
Vancouver, B.C.  V6B 1C1
Alternatively, you may telephone the College at:
The Vancouver 2010 Winter Games – Quick Facts
Olympic Winter Games Dates: Feb 12 - 28, 2010
Paralympic Winter Games Dates:
Mar 12 - 21, 2010
Number of Olympic athletes and officials: 5,000
Number of Paralympic athletes and officials: 1,700
Countries participating in Olympic Winter Games: 80+
Countries participating in Paralympic Winter Games: 40+
2010 Games events tickets available: 1.8 million
Estimated number of media representatives: 10,000
Phone:
If you are calling from within the Vancouver area
or, if calling from outside the Vancouver area,
Toll-free: Estimated number of Games volunteers: 25,000
________________________________________________________________
Key Dates
2006-2007 Venue construction:2010 competition and non-competition sites.
2007 Vancouver 2010 Winter Games mascotto be selected.
Winter 2007/2008 2010 Winter Games venues to be available for athlete training.
2008 VANOC to begin volunteer recruitment. An estimated 25,000 volunteers are requiredto stage the Games.
Aug. 8 - 24, 2008 2008 Olympic Summer Games in Beijing, China. VANOC sends an observation team.
Sept. 6 - 17, 2008 2008 Paralympic Summer Games in Beijing. VANOC sends an observation team.
2008 Vancouver 2010 Winter Games ticket sales.
2008 Media Accreditation for the 2010 Winter Games. An estimated 10,000 media members expected to be accredited.
Winter 2008/2009 Official test events for the 2010 Winter Games.
92
(604) 733-7758
1 (800) 461-3008
Explain to the person answering the telephone
that you wish to make a complaint about a
physician’s conduct and ask to speak to a
College investigator.
______________________________________
Medical Care Complaints
Complaints regarding  physicians must be in
writing (typed or hand-written), signed, and may
be delivered by hand, mail or fax. Complaints are
not accepted by email.  Send the complaint letter
and consent form to:
Complaints Department
College of Physicians and Surgeons of B.C.
400-858 Beatty St
Vancouver BC  V6B 1C1
Alternatively, fax the complaint to
Fax:
(604)-733-3503
If there are any questions, call the College:
Phone:
(604)-733-7758
and ask to speak with an assistant in the
Complaints Department.
______________________________________
Information on Physicians
Phone:
(604)-733-7758
Toll-free: 1 (800) 461-3008
Call the above number if you are looking for a
physician who is taking new patients in your
area, or to check the credentials of surgeons.
______________________________________
Community Living British Columbia
CLBC’s vision is one of full citizenship in which
people with developmental disabilities lead good
lives, have rich relationships, with friends and
family, financial security, choices in how they
live their lives, emplyment opportunities and
are accepted and valued citizens. This is best
described as people lading . . . “Good lives in
welcoming communities”. As a steward of this
vision, CLBC is commited to fostering the growth
of inclusive, supportive communities.
7th Floor - Airport Square
1200 W 73rd Avenue
Vancouver, BC V6P 6G5
Phone:
(604) 664-0101
Fax: (604) 664-0765
______________________________________
Enquiry BC
In Victoria call:
Phone: (250) 387-6121
Enquiry BC is a provincial call centre that
provides services to all British Columbia
residents, on behalf of provincial government
ministries, Crown corporations and public
agencies. 
Hours of operation for Enquiry BC are:
7:30 a.m. to 5 p.m. Monday through Friday.
Phone:
(604)-660-2421
Toll-free: 1 (800) 663-7867
TDD: (604) 775-0303
(Vancouver)
9
TDD: E-mail:
1 (800) 661-8773
(rest of BC)
[email protected]
Office of the Minister Ministry of Health
Services
P.0 9050 Stn. Prov. Gov.
Victoria, BC, V8W 9E2
Health Services Division, Ministry of Human
Resources
Web: www.mhr.gov.bc.ca
Health Assistance Branch
PO Box 9971 STN PROV GOVT
Victoria, BC V8W 9R5
Phone:
(250) 387-5664
Fax: (250) 356-7290
______________________________________
Information Services Vancouver
202-3102 Main St.
Vancouver, BC V5T 3G7
Phone: (604) 875-6381
Fax: (604) 660-9415
TTY: (604) 875-0885
Web:
communityinfo.bc.ca
Information Services Vancouver (ISV) is British
Columbia’s largest provider of information and
referral (I&R) services. They are your link to
thousands of community, social, and government
agencies across the province.
______________________________________
Special Education Advocacy Services
Including Attorneys handling Special Needs legal
issues and Estate Planning for Special Needs.
The Eaton Coull Learning Group, Ltd. (ECLG) is
dedicated to the creation of educational products
for students with learning disabilities and/or
attention deficit disorder.
10
the United States and abroad.
3541 West 16th Avenue
Vancouver, B.C. V6R 3C2
Phone:
(604) 734-5588
Fax: (604) 734-5510
Travel at home and abroad
www.passages.gc.ca/menu-en.asp
This web site is hosted by the government of Canada and provides necessary information to the overall
traveler about visits to the rest of Canada or abroad.
E-mail:
[email protected]
______________________________________
Vital Statistics
General Inquiries
Phone:
(250) 952-2681
(Victoria)
Phone:
(604) 660-2937 (Vancouver)
Fax:
(250) 952-2527
Office Locations:
VICTORIA
818 Fort Street
Phone: (250) 952-2681
Fax: (250) 952-2527
VANCOUVER
605 Robson Street, Room 250
Fax: (604) 660-2645
Mailin Address
British Columbia
Vital Statistics Agency
PO BOX 9657 STN PROV GOVT
Victoria BC V8W 9P3
______________________________________
Western Institute for the Deaf and Hard of
Hearing
2125 West 7th Ave.
Phone:
(604) 736-7391
Youth / Family
AbilityKids.com
www.abilitykids.com
A website to help parents with special needs children and to try and make children smile at the same
time.
Let’s talk MS -- MS for kids
www.msforkids.com
This is a good web site for kids who have parents with MS, there are games, chat rooms, a discussion
area, and a place to ask scary questions.
The Manitoba Chapter of the MS Society have created this web site to provide age-appropriate
information and resources about MS, and create an interactive environment in which children, teens,
and parents living with MS can share and support one another.
Let’s talk MS -- MS for teens
www.msforteens.com
Welcome to our teen site for information abour multiple sclerosis (MS) where you can learn more
about MS and communicate with other teens like you. Some links on this web site include, about MS,
discussion and Chat room, feelings, changes, depression, and more.
The Manitoba division of the MS Society has built this web site to provide age-appropriate information
and resources about MS, and create an interactive environment in which children, teens, and parents
living with MS can share and support one another.
Lets talk MS for parents
www.msforparents.com
Welcome to our discussion and information site. You will find plenty of facts and advice to assist you
in helping your children better understand and cope with multiple sclerosis in the family. Feel free to
search through the information and check back often for updates. The Manitoba Chapter of the MS
Society has created this new web site to provide age-appropriate information and resources about MS.
Rick Hansen Kids in Motion
www.rickhansenkids.com
Become a registered member of Rick Hansen Kids in Motion.
The Zajac Ranch
www.zajacranch.com
An outdoor summer camp environment for children of special-needs and their family near Mission, BC.
The Vancouver 2010 Winter Games – Quick Facts
Web Links
91
Our fleet of lowered floor minivans enhance ability by making it possible for wheelchair users to become
more mobile.
Greyhound Bus Lines
www.greyhound.ca
Everything you need to know by going Greyhound Bus Lines.
SN Transport (Special-Needs)
www.sntransport.ca
SN Transport (Special-Needs) is a new transport service that is designed specifically for the safety and
comfort of the passenger be they a medical patient, disabled, the elderly or those who are unable to use
conventional transit.
Travel
Access to Travel
www.accesstotravel.gc.ca
Access to Travel, your special needs information source. A government website that provides
information on accessible transportation and travel across Canada with the aim of making accessible
travel easy and enjoyable!
Canadian Air Transport Security Authority
www.catsa.gc.ca/english/index.htm
The Canadian Air Transport Security Authority is responsible for several key security initiatives
including:
·Pre-board screening of passengers and their belongings;
·Training and certification of screening officers;
·All secuirty equipment at airports;
·Purchase, deployment, maintenance and operation of explosives detection systems.
MOBILITY AND INCLUSION UNIT UPDATE
www.dft.gov.uk/stellent/groups/dft_about/documents/page/dft_mobility_redirects_page.hcsp
This site has information from the Dept. of Transport, Mobility and Inclusion, Britain, on policies and
provision for public transport users, pedestrians and motorists that are acceptable, accessible, available
and affordable.
The official tourism web site of Toronto
www.torontotourism.com/what_see_do/special-accessible.asp
The official tourism web site of Toronto includes everything you need to know to make your trip to
Toronto an enjoyable, memorable and accessible one.
Shopping &
Information
24 hours a day 7 days a week
www.londondrugs.com
The Society for Accessible Travel & Hospitality
www.sath.org
The Society for Accessible Travel & Hospitality (SATH), founded in 1976, is an educational nonprofit
membership organization whose mission is to raise awareness of the needs of all travelers with
disabilities, remove physical and attitudinal barriers to free access and expand travel opportunities in
90
Web Links
Education
11
BC Provincial School for the Deaf
Ministry of Education
Jericho Secondary/Elementary Programs
Burnaby South Secondary School
5455 Rumble Street
Burnaby, BC V5J 2B7
Special Education Branch
Mailing Address:
Phone: (604) 664-8560
Fax: (604) 664-8561
TTY: (604) 664-8563
E-mail:
[email protected]
Web: south.sd41.bc.ca
Serves: Students aged 5 to 19
Language: ASL, English
This is a school for deaf children in BC, grades
K-12, operated by the Burnaby School Board. It
uses
an oral and sign communication approach.
______________________________________
Canada Student Loans Program
Web:
www.hrsdc.gc.ca
(click on Policies & Programs, then click on
Canada
Student Loans Program)
______________________________________
The Continuing Legal Education Society
of BC
300 - 845 Cambie Street
Vancouver, BC V6B 5T2
Phone:
(604) 669-3544
Fax:
(604) 669-9260
Toll-free: Web: 1 (800) 663-0437
(in Canada)
www.cle.bc.ca
The Legal Education Society of BC presents
courses and publishes materials to meet the
unique educational requirements and practice
needs of the legal profession in BC.
P.O. Box 9158 Stn. Prov. Govt.
Victoria, BC V8W 9H3
Phone:
(250) 356-7385
The Ministry of Education develops policy and
provides funding to assist school districts to
provide programs and services for students
with special needs. They work with other social
service ministries to coordinate the delivery of
non-educational support services to the school
system.
The Ministry provides:
(a) braille, large-print and other alternate format
learning resources for students with visual
impairment (Provincial Resource Centre for the
Visually Impaired ),
(b) auditory training equipment for students who
are hard of hearing,
(c) technology and related supports to ensure
access to the curriculum.
______________________________________
Neil Squire Foundation
Head Office & Western Regional Office
220 - 2250 Boundary Road
Burnaby, BC V5M 3Z3
Phone:
(604) 473-9363
Fax: (604) 473-9364
Web: www.neilsquire.ca
Computer Comfort
CC Coordinator: Colin Keane
Phone:
(604)-473-9363
Computer Comfort is a computer-training program
for adults with severe physical disabilities. It is
12
Education
Assistive Technology
www.assistive-technology.ca
The Assistive Technology and Seating Service (ATSS) supports clinicians and rehabilitation
professionals working with adults and adolescents with disabilities in the public health system of British
Columbia and the Yukon.
Dasher Project
www.inference.phy.cam.ac.uk/dasher/DasherSummary.html
Dasher is highly appropriate for computer users who are unable to use a two-handed keyboard. Onehanded users and users with no hands love Dasher. The only ability that is required is sight. Dasher can
be driven using a mouse.
Tetra Society of North America
www.tetrasociety.org
The purpose of Tetra is to recruit skilled volunteer engineers and technicians to create assistive devices
for people with disabilities.
Technology - General
FILExt
www.filext.com
FILExt is a detailed database of file extensions and programs that use them. FILExt is not a general
support site. A search on the database here might very well result in multiple possibilities.
Lavasoft
www.lavasoftusa.com
While the Internet is a powerful resource and provides users with many useful and often entertaining
things to see and do, it also has its dark side.
Microsoft Canada
www.microsoft.com/canada/default.mspx
Microsoft Canada Resources
Tech Commands (article)
www.bcentral.ca/articles/komando/131.asp
Computer problems may seem immensely complicated at first glance. But some are relatively easy to
fix.
Transportation
BC Transit
www.bctransit.com
BC Transit is the provincial Crown corporation charged with providing public transportation throughout
the province outside of Greater Vancouver.
FREEDOM ACCESSIBLE VAN RENTALS
www.wheelchairvanrentals.com
Web Links
89
The Paralympic Games have always been held in the same year as the Olympic Games. Since the
Seoul Summer Games (1988) and the Albertville Winter Games (1992) they have also taken place at
the same venues as the Olympics. On 19 June 2001 an agreement was signed between IOC and IPC
securing this practice for the future.
Olympic bid 2010 web site
www.winter2010.com
Learn about the bid and plans for the 2010 winter games.
Powersoccer Site
www.geocities.com/powersoccerbc
Powersoccer is an exciting sport played by individuals with many different types of disabilities. Anyone
who uses a power wheelchair is eligible to play Powersoccer.
All players must have the ability to operate their chair safely. Currently, Powersoccer has players
ranging in age from five years old to fifty.
The Game is played indoors on a standard size basketball court, with a goal area designated by two
pylons 25 feet apart on each endline of the court.
Special Olympics web site
www.specialolympics.org
Special Olympics is an international organization dedicated to empowering individuals with mental
retardation to become physically fit.
SURE-SHOT Curling Sticks
www.sure-shot.ca
The most accurate and functional curling stick available!
The Disabled Sailing Association of BC
www.reachdisability.org/dsa/index.html
The Disabled Sailing Association of BC provides people with disabilities the opportunity to leave their
restrictions behind and become active participants in an exciting outdoor sport.
THE EXTENDER BOWLING Q
www.bowling.drew.on.ca
The bowling Q allows for easy delivery - no bending over. Provides normal control, delivery & release,
fits over the ball and can be used by anyone.
What are the Paralympics?
www.canoe.ca/Paralympics/what.html
The Paralympic Games are a biennial event for elite athletes with any disability. They follow the Olympic
Games every two years, with both summer and winter Games.
Technology - Disability
AbilityHub-Assistive Technology Solutions
www.abilityhub.com
Assistive Technology for people with a disability who find operating a computer difficult.
88
Web Links
a client-driven program intended to provide an
informal and non threatening environment for
learning
basic computer skills.
______________________________________
Simon Fraser University (SFU) Centre for
Students with Disabilities
Rm. 1250 Maggie Benston Centre
Simon Fraser University
Burnaby, BC V5A 1S6
Phone:
(604) 291-3112
Secure Fax: (604) 291-4384
TTY: (604) 291-5457
Web:
www.sfu.ca/ccs/csd
Mailing Address:
Centre for Students with Disabilities
Simon Fraser University
8888 University Drive
Burnaby, BC V5A 1S6
______________________________________
Colleges
Colleges offer a wide range of programs
and services designed to meet the specific
educational, training and retraining needs of the
community.
These schools provide courses in academic,
career, technical, vocational, adult basic
education and continuing education fields.
In addition, degree programs in fields such as
education, arts, science, business, nursing,
social work and child care are available through
four university colleges in partnership with the
provincial
universities.
______________________________________
Capilano College
North Vancouver Campus and Administrative
Offices
Capilano College
2055 Purcell Way
North Vancouver, B.C. V7J 3H5
Phone: (604) 986-1911
TDD:
(604) 990-7848
Fax: (604) 984-4985
Capilano College Disability Services
Phone: (604) 984-1711
Disability Services Advisor: Lucas Foss,
Phone: E-mail: (604) 986-1911
Local 7504
[email protected]
Web:
www.capcollege.bc.ca
______________________________________
Douglas College
700 Royal Avenue, Room 4600
Centre for Students with Disabilities Coordinator
Mailing address:
P.O. Box 2503
New Westminster, BC V3L 5B2
Phone: (604) 527-5486
(General)
Phone: (604) 527-5116
(Coordinator)
TTY: (604) 527-5450
Web:
www.douglas.bc.ca
______________________________________
Kwantlen University College
12666 72nd Avenue
Surrey, BC V3W 2M8
General Enquiries:
Phone: (604)-599-2100
Surrey Campus:
Phone: (604) 599-2086
Education
13
TDD:
(604) 599-2490
Web:
www.kwantlen.bc.ca
Services for Students with Disabilities
12666 72nd Avenue,
Surrey, B.C.V3W 2M8 Canada
Phone: (604)-599-2003
Fax: (604)-599-2409
E-mail:
[email protected]
______________________________________
Langara College
Manager of Student Disability Services
Vancouver, BC V5Y 2Z6
Phone: (604) 323-5511
(Switchboard)
Fax: (604) 323-5555
Phone: (604) 323-5635
(Disability Services Manager)
Web: www.langara.bc.ca
______________________________________
University of British Columbia
Access and Diversity
Student Development and Services
The University of British Columbia
Brock Hall, 1203-1874 East Mall
Vancouver, BC V6T 1Z1
Phone: (604) 822-5844
TTY: (604) 822-9049
Fax: (604) 822-6655
Crane Resource Centre
14
Phone: (604) 822-6111
Fax: (604) 822-6113
E-mail:
[email protected]
Education
University College of the Fraser Valley
Disability Resource Centre (Abbotsford)
33844 King Road
Abbotsford, BC V2S 7M8
Access Advisor: Margaret Lima
Phone:
(604) 864-4609
E-mail: [email protected] Access Advisor: Isabel Hay
Phone: (604) 504-7441
Toll-free: 1 (888) 504-7441
Fax: (604) 855-7614
Web: www.ucfv.bc.ca
______________________________________
Vancouver Community College
City Centre Campus, Services for Students
with Disabilities
250 West Pender Street
Vancouver, BC V6B 1S9
Phone: (604) 443-8300
(Switchboard)
Phone: (604) 443-8448
TTY: (604) 443-8323
Fax: (604) 443-8588
King Edward Campus,
Services for Students with Disabilities
1155 East Broadway
Vancouver, BC V5T 4V5
Phone: (604) 871-7000
(Switchboard)
Phone: (604) 871-7210
TTY: (604) 871-7195
Fax: (604) 871-7100
Web:
www.vcc.bc.ca
Griefworks BC
www.griefworksbc.com
Griefworks BC’s main objective is to provide grief support to those in need of information and resources.
If you are looking for additional grief support and loss resources please contact us for more details.
MS Society Disability Resource Manual
www.mssociety.ca/bc/PDF/disability%20manual.pdf
A comprehensive information guide to resource benefits available in BC. The manual is published and
updated each fall by the BC Division of the Multiple Sclerosis
Society of Canada.
POSTAL CODE LOOKUP
www.canadapost.ca/tools/pcl/bin/advanced-e.asp
Postal code lookup from Canada Post.
Red Book Online
www2.vpl.vancouver.bc.ca/dbs/redbook/htmlpgs/home.html
The most complete online guide to community, social and government agencies and services across
the Lower Mainland.
VAN CITY COOP banking
www.vancity.com/menuId/50001
Description: VanCity is Canada’s largest credit union, with $8.2 billion in assets, 286,000 members, and
39 branches throughout Greater Vancouver, the Fraser Valley and Victoria.
Sports
Canadian Wheelchair Basketball Association
www.cwba.ca
The Canadian Wheelchair Basketball Association is the National Sports Governing Body responsible for
the organization of wheelchair basketball in Canada.
EXTENDER
www.drew.on.ca
The EXTENDER curling stick is designed to help extend your curling life. The EXTENDER consists of a
plastic device which fits on the handle of the curling stone allowing the curler to remain upright while still
performing a better controlled delivery and release.
Information on the BC Summer Games for the Disabled
www.trackandfield.50megs.com/welcome.htm
Information on Track & Field Events for the BC Summer Games.
International Paralympic Committee (IPC)
www.paralympic.org
Paralympics are elite sport events for athletes from six different disability groups. They emphasize,
however, the participants’ athletic achievements rather than their disability.
Web Links
87
The College of Physicians and Surgeons
www.cpsbc.bc.ca
The College of Physicians and Surgeons of British Columbia is a statutory body established by the
Provincial Legislature in l886. It is composed of physicians registered in the province to practice
medicine.
The Myelin Project
www.myelin.org
An international grassroots organization whose mission is to accelerate medical research on myelin
repair and to provide hope for Multiple Sclerosis, the Leukodystrophies, and other Myelin Disorders.
This web site also explains Lorenzo’s Oil.
Services
A Way with Words and Images:
http://www.hrsdc.gc.ca/asp/gateway.asp?hr=en/hip/odi/documents/wayWithWords/00
toc.shtml&hs=pyp
”A Way with Words and Images: Guidelines for the Portrayal of Persons with
Disabilities,” available from the Government of Canada, encourages fair and accurate reporting on
people with disabilities in the media.
Abilities Business Cooperative
www.abcoop.org
The Abilities Business Cooperative is a non-profit organization established by the Connectra Society for its members seeking to generate income through self-employment. ABC is a business cooperative
for people with a disability who offer a variety of valuable products and services to businesses and
individuals within the community.
Our members are self-motivated persons with a disability who want or need the independence and
flexibility that self-employment provides.
BC Guide Dog services
www.bcguidedog.com
B.C. Guide Dog Services holds the aims and objectives of improved availability.
EBAY
www.ebay.com
Online auctions
Fair Housing Accessibility First
www.fairhousingfirst.org
Fair Housing Accessibility FIRST is a new initiative sponsored by the U.S. Department of Housing and
Urban Development (HUD) designed to promote compliance with the Fair Housing Act design and
construction requirements. The program consists of a comprehensive training curriculum, as well as a
toll-free information line and website designed to provide technical guidance to the public.
86
Web Links
Institutes
Institutes provide specialized instruction in
technologies and trades, art and design, law
enforcement and public safety, and marine
training. To fulfill their province-wide mandate,
institutes employ a number of instructional
strategies in partnerships with other institutions
and
agencies.
______________________________________
BC Institute of Technology (BCIT)
Disability Resource Centre
3700 Willingdon Avenue
Burnaby, BC V5G 3H2
Phone: (604) 434-5734
(Switchboard)
Phone: (604) 451-6963
(Resource Centre)
Web: www.bcit.ca
______________________________________
Thompson Rivers University, Open
Learning
Disability Services Office
Phone: Toll-free:
(604) 431-3043
Box 82080
Burnaby, BC V5C 6J8
Fax: (604) 431-3333
(General)
Street Address for in-person visits or couriers
4355 Mathissi Place
Burnaby, BC V5G 4S8
Student Services
Phone: (604) 431-3300
Toll-free: 1 (800) 663-9711
(in Canada)
______________________________________
Disability Resource Centre
Access and Diversity
Student Development and Services
The University of British Columbia
Brock Hall, 1203-1874 East Mall
Phone: (604) 822-5844
TTY: (604) 822-9049
Fax: (604) 822-6655
Crane Resource Centre
1 (800) 663-1663, ext. 3043
(in Canada)
Phone: (604) 822-6111
Fax: (604) 431-3444
Fax: (604) 822-6113
Web: www.openlearning.tru.ca
Phone: (604) 431-3000
(Main Switchboard)
Toll-free: 1 (800) 663-1663
(in Canada)
Regular Mail:
Thompson Rivers University,
Open Learning
Student Services
The Centre works with UBC to eliminate
structural and attitudinal barriers toward those
with disabilities. It provides disability related
services to students, faculty, staff, and visitors.
______________________________________
Emily Carr Institute of Art and Design
Disability Services
1399 Johnson Street,
Granville Island
Vancouver, BC V6H 3R9
Phone: (604) 844-3800
Education
15
Toll-free: 1 (800) 832-7788
Fax: (604) 844-3801
______________________________________
Justice Institute of BC
BC & Yukon Division
6111 Cambie Street
Vancouver, BC V5Z 3B2
Phone: (604) 321-2652
Main Campus
715 McBride Boulevard
New Westminster, BC V3L 5T4
Fax: (604) 321-5316
Phone: (604) 525-5422
Web: www.sja.ca
Fax: (604) 528-5518
Web: www.jibc.bc.ca
Disabilities Assistance
Registration Services Advisor
Phone: (604) 528-5588
Fax: (604) 528-5653
TDD: (604) 528-5655
Toll-free: 1 (877) 528-5591
E-mail: studentservices.jibc.ca
______________________________________
Ministry of Children & Family
Development
General Enquiries
Phone: (250) 387-7027
(Victoria)
Outside Greater Victoria call Enquiry BC and ask
to be transferred to the ministry of Children &
Family Development:
Toll-free: 1 (800) 663-7867
The Ministry offers a range of services for
children with special needs. These services are
provided through various organizations, including
MCFD offices, health authorities, contracted
agencies, and other ministries.
16
St. John Ambulance
Education
This society teaches first aid, cardio-pulmonary
resuscitation, and other related health care
programs. They also sell First Aid kits. Volunteers
provide first aid coverage for community events.
Canadian owned MEDIchair is North America’s largest and fastest growing home medical equipment
franchise company with stores from coast-to-coast in Canada.
Accessible Computer Games
www.levelgames.net/index.htm
These simple games are easy to play and are designed to be widely accessible for players who have
Cerebral Palsy.
British Columbia Mobility Opportunities Society
www.reachdisability.org/bcmos/index.html
The British Columbia Mobility Opportunities Society is an independent, charitable society dedicated
to enriching the lives of people with significant disabilities through challenging wilderness recreation
activities.
GF Strong sing along program
Interested in singing? Please come join us in the G.F. Strong dining room Monday nights 7-9 for the
sing-along program. No experience necessary. Please check the VAMS studio door for updates.
(Located across from the art room in G.F. Strong)
Trailpeak
www.trailpeak.com
A free service to:
> find trails
> add trails
> discuss
... with thousands of others in B.C. and surrounding regions.
Research / Medical
Alleviation of Pain with the use of Farabloc, an electromagnetic shield.
www.farabloc.com
This study shows that Farabloc reduces pain for people with amputee phantom pains and for people
with “onset muscle soreness”. Farabloc is effective and natural pain reliever for many types of pain
specific to those with disabling conditions.
Bruce H. Lipton-Uncovering the biology of belief
www.brucelipton.com
We all somehow “know” that the mind/body connection is key to real health. Are you tired of trying to
find the words that describe how the mind and body are related?
Dietitians of Canada
www.dietitians.ca
This web site is designed to help you check out your food choices, activity patterns, and healthy weight.
It provides you with personalized feedback to help you achieve your healthy eating and active living
goals and answers your nutrition questions.
Web Links
85
HEALTH MATTERS is a television show produced by CBC concerning the health and welfare of
Canadians.
City TV
www.citytv.com
City Television is local, accessible and created with the understanding that our context is consumed on
a very personal basis.
CKNW 980 news talk sports radio
www.cknw.com
This radio station offers current information relevant to the broadcast area.
CTV Television
www.ctv.ca
CTV Inc. is Canada’s pre-eminent broadcast communications company with conventional television
operations across Canada and a leading position in the specialty television sector.
Moving On CBC Television show
tv.cbc.ca/movingon/
Moving On, the award-winning show on CBC, sets lights and cameras on people with disabilities,
bringing their relationships, opinions, successes, tools for independence, and, above all, good stories
into focus.
News 1130 radio station
www.news1130.com
This web site offers current and immediate information on a number of topics from News to local flight
information.
VAN NET COMMUNITY NEWSPAPERS
www.van.net
Welcome to VAN NET community newspapers; your source for community news. This site links you to
all British Columbia Van Net community newspapers.
We media.com
www.wemedia.com
An American collection of disability information focusing on the web site wemedia.com.
Mobility Aides
Seabridge Bathing
www.seabridgebathing.com
Seabridge Bathing is proud to offer 6 various models of walk-in and slide-in baths to accommodate a
broad range of individuals with mobility or physical incapacities, as well as an aging population.
Assisting With Awareness Regarding
Employment (A.W.A.R.E.)
228 - 610 6th Street
New Westinster, BC V3L 3C2
Phone: (604) 525-0294
Fax: (604) 525-2541
Web:
www.awaresociety.bc.ca
E-mail:
[email protected]
(general enquiries)
This is a pre-employment counseling service for
men and women on unemployment insurance or
income assistance. Services include individual
employment counseling, Job Finding Clubs,
Career Planning workshops, Job Search
seminars.
BC Deaf Sports Federation
Vancouver, BC V6H 4A9
TTY: (604) 738-7122
Voice: (604) 737-3041
Fax:
(604) 738-7175
E-mail:
[email protected]
Web: www.bcdeafsports.bc.ca
The BC Deaf Sports Federation promotes and
facilitates the practice of amateur sports among
deaf and hard of hearing youth and adults. The
members participate in a variety of sporting
events.
Medichair
www.medichair.ca
84
Web Links
Employment
17
BC Lions Society for Children with
Disabilities
(604) 324-3611
Fax: (604) 326-1229
Easter Seal Camps
3981 Oak Street
Vancouver, BC V6H 4H5
Toll-free:
1 (877) 324-3611
Phone: (604) 873-1865
Web: www.canparaplegic.org/bc
Fax: (604) 873-0166
Toll-free:
1 (800) 818-4483
Lions Society of BC (Victoria)
#230-174 Wilson Street
Victoria, BC V9A 7N6
Phone: (250) 386-0668
Fax: (250) 386-0663
Web: www.lionsbc.ca
These camps are operated each summer for
children and adults with disabilities.
______________________________________
BC Mobility Opportunities Society
Box 27
770 Pacific Boulevard South
Plaza of Nations
Vancouver, BC V6B 5E7
Phone: (604) 688-6464
Fax: (604) 688-6463
Web: www.disabilityfoundation.org
This society provides challenging outdoor
recreation activities for people with significant
disabilities.
______________________________________
BC Paraplegic Association
Employment/Vocational Services
780 South West Marine Drive
Vancouver, BC V6P 5Y7
18
Phone: Employment
BCPA provides people with disabilities access
to a complete range of services under one
roof. Their holistic and coordinated approach to
employment services allows them to consider
job skills and experience, while at the same
time addressing disability-related issues that
may otherwise serve as barriers to employment.
BCPA’s Employment Program for Persons with
Disabilities, funded by the Province of BC, is a
full-service program offering expert vocational
guidance and rehab counselling to assist people
with disabilities to plan their career path or return
to work.
______________________________________
BC Pets and Friends
14213 Malabar Avenue
White Rock, BC V4B 2Y4
Phone: (604) 523-1557
Fax: (604) 535-2172
Web: www.petsandfriends.org
BC Pets and Friends is a highly effective
visitation program that uses volunteer dogs, cats
and birds that are trained to interact with people
who require facility care such as long-term
hospitalization patients, institution residents and
mental health boarders.
______________________________________
BC Special Olympics
#210 - 3701 East Hastings Street
Burnaby, BC V5C 2H6
Office: (604)-737-3078
Fax: (604)-737-3080
Check Issues Schedules 2004
www.mhr.gov.bc.ca/PUBLICAT/VOL1/Part15/15-8.html
Check issue schedule -2004
Medical Devices
www.mhr.gov.bc.ca/PUBLICAT/VOL1/Part15/15-5.htm
Medical Devices - Covered
The Gold Sheet
The Gold Sheet
Canada Site Tutorial
www.explorecanadasite.gc.ca/oltPubMaterial.jsp?lang=eng
An e-learning tool that will teach effective fact-finding strategies so you can make the best use of what
the Canada Site offers.
DISABILITY ASSISTANCE & HEALTH SUPPLEMENTS - Persons with Disabilities
BC Employment and Assistance Manual Disability Assistance & Health Supplements.
Medical Transportation Supplement
Persons With Disabilities Online
www.pwd-online.ca/
Service providers can access a full range of information on disability-related programs and services in
Canada.
Social Security Disability Secrets
www.disabilitysecrets.com
Its focus is to provide helpful information to individuals who are applying for disability pensions etc.
Media
ABILITIES MAGAZINE
www.abilities.ca/abilities.html?showabilities=1
ABILITIES is Canada’s foremost cross-disability lifestyle magazine. It is widely read by people with
disabilities, their families, friends and professionals. The publication is available in print, on audio
cassette and on computer disk. All past issues can be accessed in the ABILITIES Archives section of
this website. In addition to its subscriber base, ABILITIES is circulated to every organization across
Canada committed to the advancement and well-being of people with disabilities, as well as thousands
of professionals, corporations and government agencies.
CBC Newsworld HEALTH MATTERS
www.cbc.ca/healthmatters/
Web Links
83
WORKink – Canada’s premier site for job seekers with disabilities
www.workink.workopolis.com
workopolis.com and the Canadian Council on Rehabilitation and Work (CCRW) are pleased to welcome
you to WORKink – Canada’s premier site for job seekers with disabilities. This site brings together the
benefits of CCRW’s WORKink site with those of workopolis.com – Canada’s biggest job site.
Housing
Direct link to Co-ops accepting applications in Vancouver
www.chf.bc.ca/pages/directory.asp
This directory lists BC housing co-operatives that are currently accepting applications.
BC Living Independent Services
www.independent-living.ca
BC Living Independent Services (BCLIS) provides housing and associated home care and attendant
care services to physically disabled individuals who wish to live independently in apartments in
Vancouver and Victoria.
CDIA’s Accessible Housing Registry
www.disabledindividuals.ca/housing.asp
Go directly to the accessible housing Registry on this web site. Click the link above.
Legal / Government
BC Employment and Assistance Manual
Dental
Massage Therapy
Massage Therapy
Orthodics
Orthodics
Ministry Policy Manual
www.mhr.gov.bc.ca/PUBLICAT/VOL1
The Ministry Policy Manual...the book.
Manual Amendment Letters
www.mhr.gov.bc.ca/PUBLICAT/VOL1/Part16/16.htm
Manual Amendment Letters
82
Web Links
Toll Free: 1 (888) 854-2276
Web: www.bcso.bc.ca
This sports, recreation and fitness group
operates in 43 communities across the province
for individuals with mental handicaps. Weekly
training sessions are offered by volunteer
coaches. The BC Division sends a number
of athletes from each region to the Special
Olympics.
______________________________________
BC Wheelchair Sports Association
Phone/Fax: (604) 930-0722
(open only Thursday)
Dorothy: (604) 589-1216
Joe: (604) 591-4349
Drop-In Centre
10055 136A Street
Surrey, BC V3T 4G1
Phone:
(604) 930-0722
This society offers social and recreational
activities for blind/visually impaired people.
______________________________________
Pacific Riding for the Disabled Association
Headquarters
Phone: (604) 737-3090
Toll Free: 1 (877) 737-3090
1088 - 208th Street
Langley, BC V2Z 1T4 Fax: (604) 737-6043
Phone: (604) 530-8717
Fax: (604) 530-8617
Web: www.prda.ca
E-mail:
Web:
[email protected]
www.bcwheelchairsports.com
This association is committed to leadership in the
promotion and development of wheelchair sport
opportunities for people with physical disabilities
in British Columbia.
______________________________________
Employment Action
is an energetic team of professionals working
for a non-profit organization geared to helping
disabled persons find employment and helping
employers find valuable and loyal employees.
300 - 1268 5th Avenue
Prince George, BC V2L 3L2
Phone: (250) 564-8044
Fax: (250) 564-8864
______________________________________
Fraser Valley Visually Impaired Society
P.O. BOX 556
Surrey, BC V3T 5B7
PRDA is dedicated to enhancing the quality of life
for people with a wide range of disabilities. It is
recognized as a leader in providing therapeutic
equestrian activities and educational opportunities in an environment that is safe, fun and
effective.
______________________________________
Reliable/Abilities Plus Business
Outsourcing
This is a unique social enterprise that enhances
business success by connecting qualified
contractors to administrative, technical, trade
and professional assignments. Operating in the
Fraser Valley (Reliable) through Community
Futures South Fraser and in the Lower Mainland
FOR MORE INFORMATION visit :
Web: www.reliableoutsourcing.ca
Web:
www.abcoop.org
Employment
19
E-mail:
[email protected]
Phone: (604) 864-5770 ext 308
Toll-free: 1 (877) 827-8249
______________________________________
Surrey Parks, Recreation and Culture
Outreach and Support Services For People With
Special Needs
111 - 10277 135th Street
Surrey, BC V3T 4C3
Contact: Shannon
Phone: (604) 502-6321
Fax: (604) 502-6315
People with special needs are encouraged to
participate in any programs offered, as well as in
community groups and clubs.
______________________________________
THEO BC
Our programs serve the mental health and
disabled communities and people in need of
employment-related assistance or training.
Web: www.theobc.org
Vancouver
(250) 377-3670
Fax: (250) 377-3695
______________________________________
Port Coquitlam
102-2071 Kingsway Ave   Port Coquitlam, BC   V3C6N2
Phone:
(604) 941-5240
Fax: (604) 941-5274
______________________________________
Vernon
3100 - 28th Avenue  
Vernon, BC   V1T1W3
Phone:
(250) 260-4974
Fax:
(250) 260-3724
______________________________________
New Westminster
#105 - 1001 Columbia Street  
New Westminster, BC   V3M1C4
Phone:
(604) 502-0770
Fax:
(604) 525-5036
______________________________________
Langley
100-112 East 3rd Avenue   Vancouver, BC   V5T1C8
104–20644 Eastleigh Crescent   Langley, BC   V3A4C4
Phone:
Phone:
(604) 872-0770
Fax: (604) 873-1758
______________________________________
Kelowna
(778) 899-0770
Fax:
(604) 539-9113
______________________________________
Prince George
101-591 Bernard Avenue   Kelowna, BC   V1Y6N9
110 -1181 Victoria Street   Prince George, BC   V2L2L6
Phone:
Phone:
(250) 561-1200
Fax:
(250) 561-1236
(250) 763-9002
Fax: (250)-763-9088
______________________________________
Kamloops
657 Victoria Street   Kamloops, BC   V2C2B3
20
Phone:
Employment
Institute on Independent Living
www.independentliving.org/vacaswap.html
Based in Sweden, the Institute’s purpose is to promote the opportunities of persons with disabilities
to gain more personal and political power, self-determination, full participation and equality through
information, training materials, consultancy and technical assistance. The Institute works in cooperation
with other organizations which support these aims at the local, national and international level, including
self-help groups in developing countries.
KVB MANUFACTURING
www.kvb.ca
KVB Manufacturing was incorporated in 1990 and has a manufacturing plant in Smiths Falls, Ontario,
Canada. We manufacture The Elaine Anne Lift, a patented wheelchair lift system designed for trucks
and SUVs, and install these lifts in professionally modified Chevrolet and GM vehicles.
Mobility International USA
www.miusa.org
As a US-based national non-profit organization, the mission of Mobility International USA (MIUSA)
is to empower people with disabilities around the world through international exchange, information,
technical assistance and training, and to ensure the inclusion of people with disabilities in international
exchange and development programs.
Rick Hansen Institute
www.rickhansen.com/RHInstitute/RHInstitute.htm
In August 1997, the Rick Hansen Institute was created to help find a cure for paralysis, and improve the
health and quality of life of people with spinal cord injuries. Starting with the $24 million legacy from the
Rick Hansen Man In Motion World Tour, Rick and his team, have wisely and successfully managed and
created innovative partnerships and programs. As a result, more than $137 Million has been directed
to a wide variety of activities including research, rehabilitation, education, awareness and wheelchair
sport.
Sexuality & Disability Webliography
www.bccpd.bc.ca/wdi/sex_dis_webliog/intro_contents.html
Description: This and other Webliographies in our variety of topics are available from this web site.
The Office of Cannabis Medical Access
www.hc-sc.gc.ca/hecs-sesc/ocma/index.htm
The Office of Cannabis Medical Access coordinates the development of and administers the new
regulatory approach permitting individuals to access marijuana (cannabis) for medical purposes.
Employment
Greater Vancouver Business Leadership Network GVBLN
www.gvbln.ca
Mission Statement
To promote awareness and create employment opportunities that benefit businesses and people with
disabilities.
Web Links
81
Shoppers Home Healthcare/Oakhill Labron
www.oakhill-labron.com
If you experience accessibility or mobility challenges at home, Oak Hill - Labron has the products and
skilled staff to provide the solutions.
Silverts
www.silverts.com
The Easy-Wear
Speakeasy Solutions
www.speakeasysolutions.com
Speakeasy Solutions
The Motion Group
www.themotiongroup.com
We are comprised of 23 affiliated members across Canada who act within a buying group and who
strive to answer the increasing demand for custom products. Our focus is high end rehabilitation and
seating products, with an emphasis on finding or creating solutions to all mobility needs. Our pooled
resources give us an edge and allow us a unique perspective on the changing needs of our clients
throughout Canada.
Disability Specific
AMPUTEE.CA
www.amputee.ca
My name is Larry Gardner. I have been an above knee amputee since 1974, almost 30 years. I lost my
left leg above the knee as a result of a motor vehicle accident involving a motorcycle and a car.
Welcome to the newest online resource for amputees in Canada. I have put together a collection of
Canadian and International links to amputee and disability related web sites to provide quick access to
some of the best amputee resources available.
BC Compassion Club Society
www.thecompassionclub.org/main.html
The web site for the BC compassion club.
BCBud.com
www.bcbud.com
This web site features medical marijuana from British Columbia.
Crip College
www.cripcollege.com
Hi, my name is Christian Bagg. I’ve created this web site to share some of my stories about life in a
chair, as well as to help spread the knowledge that we’ve all gathered in our everyday lives. This is
intended to be a nice little resource centre for the aspiring wheelie. No matter the disability, we can all
learn from each other. Have a look.
80
Web Links
Merritt
2059 Garcia Avenue. P.O. Box 1389   Merritt, BC   V1K1B8
Phone:
(250) 378-2045
Fax:
(250) 378-5830
______________________________________
Richmond
Suite 415 - 5900 No. 3 Road   Richmond, BC   V6X3P7
Phone:
(604) 247-0770
Fax:
(604) 247-1758
______________________________________
Surrey
200 – 7380 King George Highway   Surrey, BC
Phone:
(604) 502-0770
Fax:
(604) 502-0717
______________________________________
Penticton
104-272 Ellis Street  
Penticton, BC   V2A4L6
Phone:
(250) 493-4010
Fax:
(250) 493-4011
______________________________________
Valley Therapeutic Equestrian Association
6918 - 232nd Street
Langley, BC V2J 2J5
Phone: (604) 888-1262
Fax: (604) 882-8963
Vancouver Board of Parks & Recreation
Recreation for People With Special Needs
2099 Beach Avenue
Vancouver, BC V6G 1Z4
Phone: (604) 257-8400
Fax: (604) 257-8427
Web: www.city.vancouver.bc.ca/
parks/rec/access/
encourages participation of people with special
needs in regular and special recreation/fitness
programs.
______________________________________
Health & Home Care Society of BC
204 – 3077 Granville St.
Vancouver, BC V6H 3J9
Phone: (604) 733-6614
Fax: (604) 733-6698
Web:
www.carebc.ca
The Family Respite Centre features:
An adult day program that accommodates 17
guests each weekday.
A flexible, overnight respite program
- with room for 12 guests.
Overnight stays for up to 30 days.
A dedicated nursing team, advanced recreational
and therapeutic programs and a commitment to
comfort and caring.
Provides a therapeutic riding program.
Employment
21
Disability Retail
Advanced Mobility
www.advancedmobility.ca
Advanced mobility is a progressive company specializing in the needs of the disabled population.
Advances In physical medicine and rehabilitation
www.geocities.com/rehabreferrals/05advPMRco.html
An American listing of companies able to provide products or services specific to a comprehensive list
within the web site.
Amputation pain management and back pain relief with Farabloc.
www.farabloc.com
Amputation victims, back pain sufferers and athletes agree! Farabloc is an alternative medicine
approach to phantom pain management and sports injury muscle pain relief.
AMS Homecare Inc. (FOUNDING SPONSOR)
www.amshomecare.com
AMS Homecare Inc. provides quality mobility products and advanced assistant technology for people
with challenging lifestyles. We have been in the healthcare Industry for 12 years.
Ministry of Children & Family
Medical Benefits Program
Ministry of Children and Family Development
PO Box 9763- STN PROV GOVT
Victoria, BC, V8W 9S5
Toll-free: 1 (888) 613-3232
Phone: (250) 387-9649
Fax: (250) 356-2159
Web: www.mcf.gov.bc.ca/athome/
The At Home Program (AHP) is intended to assist
parents with some of the extraordinary costs of
caring for a child with severe disabilities at home.
Children may be eligible for full program benefits
or for a choice of respite or medical benefits.
Eligibility is regularly reassessed. For information
about AHP medical benefits, please contact the
22
Health
above number.
______________________________________
BC Coalition of People with Disabilities
Apparelyzed
www.apparelyzed.com
Welcome to Apparelyzed, the website that aims to raise disability awareness through imagery and
humour, resulting in comment and discussion.
This web site allows you to purchase apparel with unique disability oriented designs on them. As the
designs are of a somewhat dark humour, we would ask those who are easily offended not to proceed in
viewing this website.
Wellness & Disability Initiative
Vancouver, BC V5Y 1R3
Award Prosthetics - Hip Disarticulation Specialists
www.awardprosthetics.com
Total Amputee Care! Visit our New Online Crutch Store.
Phone: (604) 875-0188
Fax: (604) 875-9227
Toll-free:
1 (800) 663-1278
Chair Stuff Sales Ltd.
www.chairstuff.com
A company that is leading the market in personal service of all your daily medical supply needs.
TTY: (604) 875-8835
Web: www.bccpd.bc.ca/wdi
WDI offers health and wellness information
in plain language and alternative formats for
Canadians with disabilities and their families,
Grover Gear
www.grovergear.com
Hard to find products for people with disabilities.
Sammons Preston Rolyan
www.sammonspreston.ca
Now you can purchase all of your special purpose products from the same trusted source the hospitals
use.
Web Links
79
enabling people with disabilities to contribute to their communities by fostering community support and
establishing relationships that reward personally and financially.
Dating4Disabled.com
www.Dating4Disabled.com
Dating4Disabled.com is an online community which offers personal blogs, discussion forums, private
chat, a dating service and more. This growing community has become a gathering place for the
international special needs population, home to members from over 15 countries world-wide. It is a
place for people of all nationalities, backgrounds and life-challenges to share, connect and just be
heard. This site is aimed at facilitating social, personal and romantic development in a supportive and
understanding environment. It’s a fun way to meet new people, make new friends, and hopefully find a
partner for life. Membership is free, easy and non-committal.
EnableLink
www.enablelink.org
A web site that provides resource links in a variety of different directions concerning disabilities.
Followthelynxs.com
www.followthelynx.com
A useful web site of book and software reviews.
MochaSofa
www.mochasofa.com/index.asp
MochaSofa provides Canadian women with an online resource of practical solutions and services
geared towards helping you take control of everyday concerns and ultimately free up more time
for enjoyment. With expert advice, helpful tips and practical how-tos presented in a user-friendly
format that’s easy to navigate, MochaSofa.ca offers you an Internet experience that promises speed,
convenience and access to a repository of Canadian solutions for Canadian women.
Parkinsons Resources
www.geocities.com/murraycharters/
This site contains education and research URLs book-marked by a Parkinsons patient. Nothing you
read in these pages should be considered an endorsement or medical advice. Dedicated to Parkinsons
awareness & free easy access to “information” for all.
www.reachdisability.org
The purpose of Tetra is to recruit skilled volunteer engineers and technicians to create assistive devices
VON Family Respite Centre
www.vonbc.com/respite.htm
The VON BC Family Respite Centre is a unique adult respite facility. It is the first of its kind in BC,
and the first in Canada. The Family Respite Centre is a safe, homelike environment where caregivers
receive temporary support and care for their elderly or chronically ill loved one.
78
Web Links
caregivers and healthcare workers. Their
Resource Centre is a gateway, helping people
learn how to live well, prevent illness and manage
health issues. WDI does not replace your doctor
or other healthcare providers. Their goal is to
help you understand your options.
A core component of the Wellness and Disability
Initiative is the AIDS and Disability Action
Program (ADAP). This program is intended to
provide AIDS prevention information to people
with disabilities.
______________________________________
BC Lions Society for Children with
Disabilities Easter Seal House
3981 Oak Street
Phone:
(604) 873-1865
Toll-free: 1 (800) 818-4483
Fax: (604) 873-0166
Web: www.lionsbc.ca
The Easter Seal House is a residence with selfcontained units for children and their families who
must travel to Vancouver for medical treatment
not available in their own community. Children in
need of care and less than 18 years of age, can
stay for free, while a nominal fee is charged for
the family.
______________________________________
BC Rehab
through education, research, arts, recreation and
wellness programs.
______________________________________
Canadian Medic Alert Foundation
Suite 800 - 2005
Sheppard Avenue East
Toronto, ON M2J 5B4
Head office:
Phone:
(416) 696-0267
Customer Service:
Toll-free:
1 (800) 668-1507
Fax:
1 (800) 392-8422
E-mail:
[email protected]
Web: www.medicalert.ca
This organization supplies medical bracelets
designed to identify medical problems, which
should be known in an emergency.
It keeps a 24-hour file on members for
emergency medical use by doctors, hospitals,
and ambulances.
Membership fee includes: The bracelet,
engraving, lifetime update and file.
______________________________________
College of Physicians & Surgeons of BC
400 - 858 Beatty Street
Vancouver, BC V6B 1C1
General Inquiries:
4255 Laurel Street
Vancouver BC V5Z 2G9
Phone: (604) 733-7758
Toll-free: 1 (800) 461-3008
Phone: (604) 737-6383
Fax: (604) 733-3503
Fax: (604) 737-6494
Web: www.cpsbc.ca
Web:
www.bcrehab.com
Administration Assistant: Trynka Gogal Their
mission is to support people with disabilities
Complaints Department
Phone:
(604) 733-7758
Health
23
Fax: (604) 733-3503
In special circumstances, if you need help to
write your complaint, call the College at either of
the above phone numbers.
______________________________________
Community Therapists Inc.
228 - 181 Keefer Place
Vancouver, BC V6B 6C1
Phone: (604) 681-9293
Fax (604) 681-8705
Web:
www.communitytherapists.com
This group provides community based
occupational therapy services. Occupational
therapists provide functional assessment
followed by therapeutic intervention. Areas of
expertise include treatment of brain injury as well
as spinal cord and orthopaedic injury. Programs
include home visits, one-on-one workers and/
or group activities, vocational and home health
rehabilitation.
Dial-A-Dietitian
Phone: (604) 732-9191
Toll-free: 1 (800) 667-DIET in BC (3438)
Web: www.dialadietitian.org
______________________________________
Health Insurance BC
Phone: (250) 952-2654
MSP also administers a travel assistance
program to reduce the costs of long distance
travel for eligible persons who must leave home
for non-emergency medical services.
Travel Assistance Program
24
Phone: (250) 952-2657
Toll-free: 1 (800) 661-2668
Health
Ministry of Health Services (BC)
1515 Blanshard Street
Victoria, BC V8W 3C8
Health and Seniors Information Line:
Toll free: 1 (800) 465-4911
(in BC)
In Victoria or from other areas:
Phone:
(250 ) 952-1742
______________________________________
Medical Services Plan of BC
Victoria, BC V8W 9E3
Web:
www.healthservices.gov.bc.ca/msp
educates, and speaks up for the more than 50 million Americans who care for a chronically ill, aged, or
disabled loved one. NFCA reaches across the boundaries of different diagnoses, different relationships
and different life stages to address the common needs and concerns of all family caregivers. They are
committed to improving the overall quality of life of caregiving families and minimizing the disparities
between family caregivers and non-caregivers.
RBO Architecture Inc
www.rboarch.com/about.html
Description: RBO Architecture Inc., formed in 1987, focuses on all aspects of human-centered design.
From our personal interest, and by working extensively with clients who have special needs, we clearly
appreciate the value of practical, functional and attractive designs.
Sky’s the Limit Web Marketing
www.mrwebsite.ca
Description: Vancouver based website design and internet marketing services and products for the
small business owner. We offer complete web marketing packages, domains and hosting, search
engine optimization services to improve your search engine ranking, affiliate marketing programs, and
offline marketing products to promote your website, such as Vista Print Free Business Cards and ID-IT
Plates.
MSP is the government run medical insurance
plan of BC. Individuals must apply for coverage,
and pay premiums. Premium assistance is
available for subscribers who qualify for a
reduced rate.
Automated Toll-Free Telephone Service
Well Spouse Association
www.wellspouse.org
Description: Well Spouse is a national, not for profit membership organization which gives support to
family members of the chronically ill and/or disabled. Thoughts and feelings are shared openly with
others facing similar circumstances in a supportive, non-judgmental environment. We are also an
excellent source for information on a wide-range of practical issues facing spousal caregivers.
Phone: (250) 382-8406 (Victoria)
Contacts / Resources
Phone: (604) 683-7151 (Vancouver)
Phone: 1 (800) 663-7100 (Elsewhere in BC)
______________________________________
South Fraser Child Development Centre
9460 - 140th Street
Surrey, BC V3V 5Z4
Phone: (604) 584-1361
Fax: (604) 583-5113
Web: www.sfcdc.bc.ca
The Centre for Child Development is operated
by the Lower Fraser Valley Cerebral Palsy
Association, an organization that provides
services for children with special needs and their
Abilities Foundation
www.abilities.ca
Linking people with disabilities to a world of resources.
Accessible Web Design
www.washington.edu/doit/Resources/web-design.html
We encourage developers of web pages to consider the full spectrum of visitors to their sites. Listed are
some resources that may be helpful in creating pages that are accessible to everyone, including those
who have disabilities.
Aids HQ Resource Directory
www.aidshq.com/hivcanadaguestbook/
The Aids HQ Resource Directory was developed to help you quickly and easily find information and
websites related to Aids. In this site you’ll find many articles and resources.
CONNECTRA SOCIETY
www.connectra.org
CONNECTRA SOCIETY is dedicated to connecting people with disabilities by encouraging and
Web Links
77
Description: The goal of Caregivers World, Inc. is to develop and provide products to help improve the
quality of life for both parties, the caregiver and the care recipient.
Caregiver.com
www.caregiver.com
Description: Caregiver Media Group is a leading provider of information, support and guidance for
family and professional caregivers.
EXPRESSWAY PRINTING COOPERATIVE
Phone: (604) 298-2230 Fax: (604) 298-9918
Description: Expressway Printing Cooperative provides cost efficient large run commercial print quality
copies, as well as, post press services including collating, folding, stapling, three hole punching,
envelope stuffing, labeling and mailing.
Our vision is to create a small business that will demonstrate the capabilities and value of disabled
individuals to the business community and community at large.
Family Caregiver Alliance
www.caregiver.org
Description: FCA is a public voice for caregivers in America, to help support and sustain the important
work of families nationwide caring for loved ones with chronic and disabling health conditions.
Global Safe Technologies Inc.
www.globalsafe.biz
Description: Global Safe Technologies Inc. is the industry leader through the development of its highly
specialized Safe Solution® anti-slip treatment, Maintenance Solution™ all-purpose cleaning product,
and the exclusive Floor Safety Maintenance Program.
KIMBER CABS
www.kimbercabs.com
Description: North America’s first accessible Fleet of taxicabs serving Richmond and all fares to and
from the city. All cabs are able to carry a power wheelchair.
Mountain Equipment Co-op (MEC)
www.mec.ca/Main/home.jsp
Description: Mountain Equipment Co-op (MEC) is a retail consumer co-operative. It is Canada’s leading
supplier of quality outdoor gear and clothing.
National Alliance of Caregiving
www.caregiving.org
Description: The National Alliance for Caregiving is dedicated to providing support to family caregivers
and the professionals who help them and to increasing public awareness of issues facing family
caregivers in America.
NFCA
www.nfcacares.org
Description: The National Family Caregivers Association (NFCA)in America, supports, empowers,
76
Web Links
families.
The Centre is a regional children’s neurological
facility that provides services to 1,700 children
with special needs and their families in Delta,
Surrey, White Rock and Langley.
The Centre offers a number of services including:
communication therapy, family services, medical
referrals and assessments, ccupational therapy,
physiotherapy, supported child care, integrated
preschools, psychology services, recreation
therapy and specialty services such as eating
skills team, equipment team, casting team,
equipment and toy loan program and technical
services.
These services are provided in the Centre, in
family homes and through consultation at child
care centres and schools.
______________________________________
Sunny Hill Health Centre for Children
4500 Oak Street
Vancouver, BC V6H 3N1
Phone: (604) 875-2000
Toll-free: 1 (800) 300-3088
Web: www.sunny-hill.bc.ca
This provincial facility offers specialized services
to children and youth with developmental
disabilities aged birth to 19. Focusing on
the child, their family and their community
professionals, Sunny Hill provides specific
knowledge to consult in diagnosis and treatment.
Sunny Hill’s role is to complement and support
community-based services and build on existing
strengths.
______________________________________
Think Ahead
Fax: (604) 299-5126
Through an overall health and wellness program,
which includes counseling, physical fitness,
reflexology, holistic healing and hypnosis,
persons with disabilities can build self-confidence
and improve their mental and physical health.
There is also a support group for people with
head injuries and their family and friends.
______________________________________
Vancouver Red Cross
Medical Equipment Loan Service
Administration:
B.C./Lower Mainland
Regional Office
3400 Lake City Way,
Burnaby, BC V5A 4Y2
Switchboard: (604) 709-6600
Toll-free: 1 (800) 565-8000
Equipment Loan Services
Fax: (604) 709-6688
This service provides an equipment loan service
for people who need equipment to help them
recuperate from operations, injuries and illness in
the comfort of their home.
Health & Wellness
4220 Parker Street
Burnaby, BC
Phone: (604) 299-5164
or (604) 880-7561
(evenings, weekends)
Health
25
Description: The CPABC was founded in 1954 by a group of concerned parents who wanted the best
possible opportunities for their children living with Cerebral Palsy (CP).
Theatre Terrific Society
www.theatreterrific.ca
Description: Theatre Terrific Society has been working since 1985 to gain public acceptance for people
with disabilities by enabling them to participate in Vancouver’s vibrant theatrical community. By offering
classes and mounting amateur and professional productions, Theatre Terrific Society acts as a unique
catalyst for growth and change. Everyone is welcome.
Tigers Eye Society
www.tigerseye.ca
Description: Tigers Eye Productions Society (TEP) is a registered B.C. nonprofit which began in 1999.
Our mandate is to provide on-going community information dissemination.
United People With Disabilities
www.upwd.net
Description: UPWD saw the need for an organization that would unite and be the voice for the 54 plus
million American people with disabilities.
VAMS (Vancouver Adapted Music Society)
www.reachdisability.org/vams/index.html
VAMS believes in the powerful therapeutic benefits of music creation and encourages people with
disabilities to get involved in the music program.
Vancouver Resource Society
www.vrs.org
Description: The Vancouver Resource Society is an organization that provides opportunities for people
with disabilities to integrate their lives into the community.
Businesses
Administration of Aging
www.aoa.gov
Description: An American web-site that provides a comprehensive overview of a wide variety of topics,
programs and services related to aging. Whether you are an older individual, a caregiver, a community
service provider, a researcher, or a student, you will find valuable information provided in a user-friendly
way.
Caregiver
www.elderweb.com
Description: This is an American research site for both professionals and family members looking
for information on eldercare and long term care, and includes links to information on legal, financial,
medical, and housing issues, as well as policy, research, and statistics.
Caregiversworld.com
www.caregiversworld.com
26
Housing & Independent Living
Web Links
75
National Parkinson Foundation
www.parkinson.org
This World Wide Web site is just another way in which the National Parkinson Foundation is at the
forefront of innovative services to give those afflicted and their caregivers a better quality of life.
Neil Squire Foundation
www.neilsquire.ca
The Neil Squire Foundation is a Canadian national non-profit organization committed to providing
education, technology and career development for people with physical disabilities.
Planned Lifetime Advocacy Network
www.plan.ca
Description: What We Do:
Assist families to develop a Personal Future Plan for their relative.
Facilitate the establishment of a loving and caring personal network in the lives of the person with a
disability and more.
Sam Sullivan Disability Foundation
www.reachdisability.org
Description: The Disability Foundation exists to help people with significant disabilities living in the
community achieve quality of life. It was created through the initiative of quadriplegic Sam Sullivan
to meet the challenges created when people with significant disabilities move out of institutions into
the community. Many of these people become isolated and unable to access services needed to
successfully integrate.
SelfAdvocateNet
www.selfadvocatenet.com
Description: This is the home page of the Self Advocate Net. We began by networking with other self
advocates across our region.
Social Planning and Research Council (SPARC BC)
www.sparc.bc.ca
Description: The Social Planning and Research Council of British Columbia (SPARC BC) works with
communities in building a just and healthy society for all.
Society For Disability Arts & Culture
www.s4dac.org
Description: The Society for Disability Arts and Culture was incorporated November 1998 in Vancouver.
The British Columbia Persons With AIDS Society
www.bcpwa.org
Description: The British Columbia Persons With AIDS Society (BCPWA) is dedicated to empowering
persons living with HIV disease and AIDS through mutual support and collective action.
The Cerebral Palsy Association of BC
www.bccerebralpalsy.com
74
Web Links
Architects of Accessible Housing
The Iredale Group
The Iredale Group
Suite 202
One Alexander Street
Vancouver, BC V6A 1B2
Phone: (604) 736-5581
Fax: (604) 736-5585
Web: www.iredale.ca
______________________________________
Kingswood Builders
2655 Kingsway
Port Coquitlam, BC V3E 1P8
Phone: (604) 941-4849
Fax: (604) 941-0241
E-mail:
[email protected]
Web: kingswoodbuilders.com
______________________________________
BC Centre for Ability
2805 Kingsway
Vancouver BC V5R 5H9
Phone: (604) 451-5511
Fax: (604) 451-5651
E-mail:
[email protected]
A non-profit organization providing individualized
therapy and support services to children
and youth in their homes and communities,
specialized community living services and
comprehensive vocational and support services
for adults, and promoting successful community
participation for individuals with disabilities.
______________________________________
BC Housing
601 - 4555 Kingsway
Burnaby, BC V5H 4V8
Phone: (604) 433-1711
Fax: (604) 439-4722
Web:
www.bchousing.org
BC Housing is a crown corporation of the
Province of British Columbia, reporting to the
Minister responsible for Ministry of Forests and
Range.
Their mandate is to develop, manage and
administer provincial and federal-provincial
housing and properties.
BC Housing provides housing subsidies for more
than 82,000 families, seniors, and individuals
with disabilities.
BC Housing administers 33,200 units of social
housing managed by non-profit societies and
co-operatives, and provides annual operating
subsidies for these units.  
Social housing provides shelter for:
low to moderate income seniors (including frail
seniors), individuals with disabilities or special
needs, women and children leaving transition
homes, families, lower-income urban single
adults, and those at risk of homelessness.
______________________________________
BC Independent Living Independent
Services
BC Living Independent Services (BCLIS)
provides housing and associated home care and
attendant care services to physically disabled
individuals who wish to live independently in
apartments in Vancouver and Victoria.
#205 - 2006 W.10th Ave
Vancouver, BC V6J 2B3
Phone:
(604) 714-1270
Fax: (604) 736-6001
E-mail:
[email protected]
______________________________________
Burnaby Meals on Wheels Society
16 - 250 Willingdon Avenue
Burnaby, BC V5C 5E9
27
Phone: (604) 299-5778 Ext. 1
Fax: (604) 299-3755
E-mail: Web: [email protected]
mealsonwheels-burnaby.com
Burnaby Meals on Wheels Society is a nonprofit voluntary community service that provides
hot, nourishing home delivered meals to people
who for the reason of age, illness or disability
are unable to prepare meals for themselves. It
is both a therapeutic and preventative health
measure. This service also provides a friendly
visitor into the home of a community member
who may otherwise spend the day alone. Clients
can take comfort in the fact that someone will
check in on them and react quickly in emergency
situations.
______________________________________
Canadian Guide Dogs for the Blind
BC Branch
P.O. Box 26074
Richmond, BC V6Y 2B0
Phone:
(604) 270-2432
Fax: (604) 270-2472
Web: www.guidedogs.ca
Acquiring A Guide Dog
Canadian Guide Dogs for the Blind accepts
applications from Canadian citizens or residents
of Canada who are visually-impaired.
Anyone over the age of 16, who is in good
general health and whose lifestyle would be
enhanced by having a Guide Dog, may apply.
Applicants are evaluated on physical condition,
mobility, degree of blindness, and general ability
to care for and work a Guide Dog.
An application package is available upon email
request or by calling the National Office at (613)
692-7777.
28
Canada Mortgage and Housing
Corporation (CMHC)
B.C. Regional Business Centre
Vancouver, BC V6E 4S4
Phone: (604) 731-5733
Fax: (604) 737-4139
TTY: 1 (800) 309-3388 (Ottawa)
Web: www.cmhc.ca
Canada Mortgage and Housing Corporation
(CMHC) is Canada’s national housing agency.
They are committed to helping Canadians
access a wide choice .Residential Rehabilitation
Program (RRAP)
RRAP programs help low income Canadians,
people with disabilities and Aboriginals live in
decent affordable homes.
These programs also support renovations to
rooming houses and rental units to increase the
availability of housing for those in need.
The Residential Rehabilitation Assistance
Program (RRAP) for Persons with Disabilities
offers financial assistance to homeowners
and landlords to undertake accessibility work
to modify dwellings occupied or intended
for occupancy by low-income persons with
disabilities.
______________________________________
Canadian Red Cross Society
Aids to Independent Living Project
4750 Oak Street
Vancouver, BC, V6H 2N9
Phone: (604) 709-6600
The Aids to Independent Living Project provides
medical equipment on a no charge, long-term
loan basis to Continuing Care clients from
the health unit areas of Vancouver, Burnaby,
Richmond, the North Shore and Simon Fraser
(Coquitlam-New Westminster). All clients must
be assessed and referred by an occupational
Canadian Diabetes Association
www.diabetes.ca
The Canadian Diabetes Association is the largest non-governmental supporter of diabetes research,
education and advocacy.
Canadian Hearing Society
www.chs.ca/
Get connected to a wealth of information about CHS, our consumers and the issues that are important
to us.
Canadian Mental Health Association BC Division
www.cmha-bc.org
The Canadian Mental Health Association BC Division (CMHA) is a provincial voluntary association that
exists to promote the mental health of all British Columbians.
Canadian Paraplegic Association
www.canparaplegic.org
Supporting individuals with spinal cord injury.
Centre for Ability
www.centreforability.bc.ca/
A non-profit society with over 33 years experience in the field of disabilities, providing unique and
valuable services for children & youth.
Gateway Society
www2.vpl.vancouver.bc.ca
Services For Persons With Autism
MS Society
www.mssociety.ca/bc
Our Mission: To be a leader in finding a cure for multiple sclerosis and enabling people affected by MS
to enhance their quality of life.
Muscular Dystrophy Association of Canada
www.mdac.ca/english/index.htm
The Muscular Dystrophy Association of Canada endeavors to provide relevant and current information
about many types of neuromuscular disorders in an easy to understand format.
National ME/FM Action Network
www.mefmaction.net
The National ME/FM Action Network is a Canadian registered, charitable, non-profit organization
dealing with Myalgic Encephalomyelitis/Chronic Fatigue Syndrome and Fibromyalgia (ME/FM)--offering
support, advocacy, education and research into the many, varied, anomalies connected with these
illnesses. We work hand in hand with the General Public, Educators, Government Agencies, and the
ME/FM Community to achieve these goals that are so important to sufferers under duress everywhere.
Enjoy your visit, and please contact us if we can be of any further help!
Web Links
73
Canada to provide a voice for those who have RSD/CRPS, a terrible and puzzling pain disorder. We are
a BC society and have federal charity status with members across Canada and even internationally. We
also run an online support group.
Adult Learning Development Association
www.alda-bc.org
ALDA is a non-profit charity serving adults who have learning disabilities.
BC Association for Community Living
www.bcacl.org
BC Association of People Who Stutter (BCAPS)
www.bcaps.bc.ca
BCAPS is a registered non-profit association. We are committed to increasing public awareness of
stuttering and those who stutter and to support stutterers and self-help support groups throughout the
province.
www.bccpd.bc.ca
An affiliate of the council of Canadians with Disabilities.
The Home of: Advocacy Access Program, AIDS and Disability Program, Transition Magazine,
Individualized Funding Project, CPP Advocacy Program, Wellness and Disability Inititive, Community
and Residents Mentors Association Project, Health Literacy Network, BCCPD is a registered non-profit
society with charitable tax status.
BC Epilepsy Society
www.bcepilepsy.com
The BC Epilepsy Society is a non-profit, charitable organization dedicated to serving British Columbians
living with epilepsy and their families. We also work with educators and other organizations to build
awareness about epilepsy-related issues, and to increase people’s knowledge about seizure disorders
and first aid.
BC Rehab Foundation
www.bcrehab.com
Our mission is to support people with disabilities through education, research, arts, recreation and
wellness programs. We celebrate and support people with disabilities in their determined efforts to strive
towards their own form of independence.
British Columbia Lung Association
www.bc.lung.ca/
The mission of the BC Lung Association is to lead provincial and international lung health initiatives,
prevent lung disease, help people manage lung disease and promote lung health.
Canadian Council Of The Blind (CCB)
www.ccbnational.net
The Canadian Council of the Blind is a national self-help consumer organization of persons blind, deafblind and visually impaired.
72
Web Links
or physiotherapist from the health unit and must
meet the project’s financial eligibility criteria.
Available equipment includes basic mobility and
safety aids, scooters and power wheelchairs.
______________________________________
Capital Region Housing Corporation
The Capital Region Housing Corporation was
established in 1982 by the Capital Regional
District to build and manage housing for low and
moderate income families, seniors and persons
with special needs.
625 Fisgard Street
Victoria, BC V8W 1R7
Mailing Address:
PO Box 1000,
Victoria, BC V8W 2S6
Phone:
(250) 360-3000
______________________________________
City of Burnaby
Burnaby City Hall
4949 Canada Way
Burnaby B.C. V5G 1M2
Phone: (604) 294-7944
Web: www.city.burnaby.bc.ca
Programs for the Elderly and People with
Disabilities
These programs have been developed to
support the needs of isolated, frail, housebound
seniors and persons who have disabilities.
These services assist people in their desire to
live independently and to remain responsible for
themselves for as long as possible.
______________________________________
Grocery Shop-By-Phone
You can order your groceries by phone once a
week. Volunteers will call you to take your order
and do the shopping at a local supermarket.
The store will provide the delivery of your order.
You are asked to pay by cheque. Clients must be
at home Monday morning to place their order and
all day Tuesday to receive their groceries.
Volunteer Visitor
One-on-one visiting is time spent together in the
client’s home and provides companionship for
isolated, lonely elderly people and persons who
have disabilities.
Visitors fill a great need as many older adults
have no family or friends living nearby.
Volunteers often become a substitute for family
members and your friendship can be a bridge to
widening their interests and activities.
Volunteers are matched with clients and visits
need to be regular and on-going.
______________________________________
Phone Buddy
Caring volunteers call clients and visit with them
over the phone. They can call you every day to
make sure that you are okay, or occasionally for
a social call.
______________________________________
Shopping Buddies
This program takes place twice a week. South
Burnaby clients can go shopping at Metrotown
Mall, and North Burnaby clients can choose
either Brentwood Mall or Lougheed Mall.
HandyDART will provide round trip transportation
to and from the mall.
A volunteer will be waiting for your arrival at the
mall to help you with your personal shopping,
banking or just to socialize.
A wheelchair is available at the mall at no cost to
you. You are responsible for the HandyDART fee.
______________________________________
How to Become a Client
Grocery and personal shopping assistance.
Social recreational activities are available to
housebound seniors and people with disabilities
who live in Burnaby.
If you need help:
Phone:
E-mail:
(604) 294-7980
[email protected]
29
Co-operative Housing Federation of BC
200 - 5550 Fraser Street
Vancouver, BC V5W 2Z4
Phone: (604) 879-5111
(604) 879-5112
Fax: (604) 879-4611
Toll-free:
1 (866) 879-5111
(in BC)
Web: www.chf.bc.ca
This non-profit provincial organization provides
services to housing co-ops who are members of
the Federation.
Although many housing co-ops are accessible to
wheelchairs, the Federation suggests contacting
individual co-ops for more information.
A list of co-ops in the Lower Mainland accepting
applications to their waiting lists is available.
______________________________________
Delta Community Living Society Resource
Centre
1 - 3800 72nd Street
Ladner, BC V4K 3N2
Phone: (604) 946-9508
TTY: (604) 946-9508
Fax: (604) 940-9683
Web: www.dcls.ca
______________________________________
Residential Service
The DCLS iscontinually developing innovative
ways to support community living for persons with
a developmental disability. To meet the varied
needs, desires and expectations of the people
they support, they offer a range of community
living options adapted to individual needs and
preferences. Whatever residential option is
chosen, trained and dedicated care providers
30
ensure the highest quality support services.
For more information about DCLS’s Residential
Services,
Contact
Sharon Rose,
the Residential Services
Manager
Phone:
(604) 946-9508
______________________________________
Gateway Society Services For Persons
With Autism
Head Office:
4807 Georgia Street
Delta, BC V4K 2T1
Phone: (604) 946-0401
Fax: (604) 946-8429
E-mail:
[email protected]
Web: www.gatewaysociety.org
______________________________________
Lower Mainland Behaviour Support Services
Phone: (604) 420-7760
Fax: (604) 420-7761
Gateway Society provides a full range of
services and programs. These include short term
residential service in the Treatment Centre (Main
Residence) and long term residential support
in group homes and family care homes. Group
homes are both licensed and unlicensed; some
support children, some adults. There are also
day programs for adults. As well, two teams in
different geographical regions of the province
provide behavioural support services to children
with autism and other pervasive development
disorders, up to age nineteen.
______________________________________
Independent Living BC (ILBC)
Phone: (604) 433-2218
Toll-free:
1 (800) 257-7756
Web: www.bchousing.org/ILBC
Accessible Travel
Accessible Portugal
www.accessibleportugal.com/en/main.php
Description: Accessible Portugal is a tourism company set up to offer innovative and quality tourism in
Portugal, accessible to people with reduced mobility, or in wheelchairs.
Disabilty Travel
www.disabilitytravel.com
Our accessible-needs travel programs around the globe make it possible to visit the living classrooms
of culture and history. Our accessible groups provide around the clock escorts to help with life’s little
problems.
Activities / Events
British Columbia Mobility Opportunities Society
www.reachdisability.org/bcmos/
The British Columbia Mobility Opportunities Society is an independent, charitable society dedicated
to enriching the lives of people with significant disabilities through challenging wilderness recreation
activities.
Rick Hansen Wheels in Motion
www.rickhansen.com
Find out more information from this web site.
Mapping for the Visually Impaired (MVI) portal
aims to make maps and geo-spatial data accessible on-line.
www.tactile.nrcan.gc.ca/page.cgi?url=index_e.html
This natural resources Canada web site provides maps and information on:
· Maps for Education: Tactile maps showing the general geography of Canada, including thematic maps
and the Tactile Atlas of Canada.
· Maps for Mobility: sample maps to downloand and print and procedures to make mobility training
maps, to help visually impaired persons to be more mobile.
· Maps for Transportation and Tourism: sample maps to download and print, and procedures to make
maps to help visually impaired persons visiting travel destinations in Canada.
Associations
The Canadian Reflex Sympathetic Dystrophy Network
www.canadianrsd.com
The Canadian Reflex Sympathetic Dystrophy Network was founded in 1994, the first in BC and in
Web Links
71
Booking a Trip
To book a trip, telephone your local HandyDART
office and ask to make a reservation. Trip
reservations can generally be made up to six
days in advance and should be made at least
two days in advance. Trip booking procedures
vary in each area, so please contact your local
HandyDART operator for the correct booking
procedure.
Types of Trips
HandyDART offers two types of service. Trips
that are regularly taken, i.e., daily or weekly, are
called subscription trips. Trips taken on a onetime basis are called casual trips.
Due to the limited number of rides available, the
following trips are given priority: work, medical
and post-secondary education.
All regular bookings are cancelled on statutory
holidays unless you arrange in advance to
maintain your regular ride.
Important Points for Customers to Remember
Be ready before your HandyDART driver
arrives (15 minutes is suggested). Drivers are
instructed to wait for a passenger no longer than
5 minutes after the scheduled pick-up time. If the
HandyDART vehicle is more than 15 minutes
late, phone the HandyDART office to find out
why.
Cancel an unwanted ride as soon as possible (no
later than I hour in advance of trip time). Timely
cancellation of your trip will free up service for
others who need it. If you miss or cancel a pickup, the return is automatically cancelled as well.
If you need additional assistance inside a
building, if you have several parcels to carry,
if you are in a wheelchair and the building has
stairs, or if you have any special requirements,
be sure to have someone travel with you.
Attendants travel free of charge if they are picked
up and dropped off with you at the same location.
Registered HandyDART passengers cannot
travel as attendants.
Remember - HandyDART is a shared-ride public
transit system. At times you may travel with one
or more other passengers and this may mean a
longer ride. Please be sure to book your pick-up
time about one hour prior to the time you must
be at your destination to be sure that you are not
late.
Animals are not carried in HandyDART vehicles
unless the animal is specially trained to assist the
passenger.
If you have a complaint about the HandyDART
service talk to the manager of your local
HandyDART office.
The province, through BC Housing, is facilitating
the Independent Living BC program in
partnership with the federal government, regional
health authorities, and the private and non-profit
sectors.
The program will create 3,500 affordable
independent living units with support services
across the province by 2006.
Seniors with lower incomes and people with
disabilities are able to rent the ILBC units for 70
per cent of their after-tax income. 
This covers their accommodation, meals,
personal care and hospitality services, such as
housekeeping, laundry, recreational opportunities
and 24-hour response system. 
BC Housing provides housing subsidies to
those who qualify for the Independent Living
BC program and the health authorities fund the
personal care services.
______________________________________
Lookout Emergency Aid Society
Mainstream Association for Proactive
Community Living
4664 Lougheed Highway
Burnaby, BC V5L 5T5
Phone: (604) 299-4001
Fax: (604) 299-0329
TTY: (604) 299-2399
Web: www.mapcl.org
The Mainstream Association has has many
programs providing up to 700 client services
each year. Mainstream creates opportunities
for independence and growth for individuals
with physical, developmental and mental health
challenges.
______________________________________
Pacific Assistance Dogs Society (PADS)
429 Alexander Street
Vancouver, BC V6A 1C6
9048 Stormont Ave
Burnaby, BC V3N 4G6 Canada
Phone: (604) 255-0340
Phone: (604) 527-0556
Fax: (604) 255-0790
Fax: (604)-527-0558
Web: www.lookoutsociety.bc.ca
Web: www.padsdogs.org
Lookout Emergency Aid Society is a non-profit
organization offering a range of services and
housing 24 hours a day, 365 days a year to adult
men and women who are destitute and require
assistance.
The purpose of Lookout is to provide nonjudgmental, non-sectarian services to adults
and seniors who cope with a wide variety of
challenges including:
mental illness, chronic alcoholism, substance
abuse, mental/physical handicaps, chronic health
problems (including HIV/Aids), legal issues, or
those simply unable to cope.
PADS’ mission is to raise and train dogs for
people who are facing the daily challenges of life
with a physical disability or who are deaf or hardof-hearing, in order to provide a greater level of
independence and an enhanced quality of life.
______________________________________
Residents For Independent Living Society
1167 Forge Walk
Vancouver, BC V6H 3R1
Phone: (604) 731-0401
Fax:
(604) 731-9546
This is an intermediate care residence for young
adults with physical disabilities. Provides training
70
Special Needs Passenger Info
31
for daily living and vocational skills, as well
as social and recreational opportunities for its
residents.
______________________________________
Tetra Head Office
Suite 207 – 3077 Granville Street
Phone: (604) 688-6464
Toll-free: 1 ( 877) 688-8762 
Fax: (604) 688-6463
Web: www.tetrasociety.org
Tetra recognizes that people are not handicapped
by their disabilities but by obstacles or barriers
in their living environment. Volunteer engineers,
design technicians, and health professionals work
one to one with their clients to make assistive
aids or modifications to their environment so that
greater independence can be achieved.
______________________________________
Vancouver Resource Society (VRS)
310 - 2006 West 10th Avenue
Vancouver, BC V6J 2B3
Phone: (604) 731-1020
Fax: (604) 731-4003
Web: www.vrs.org
This registered charity provides accessible
housing with support services to people
withdisabilities.
______________________________________
Assisted Living Program
This program provides effective care and support
for some 25 adults with high care needs, living in
Vancouver and Burnaby.
Beyond basic care, the focus of this program
is the promotion of independence. Residents
32
are encouraged to develop ideas an set goals.
As these individuals gain life experience and
confidence in their own abilities, they will have
more options and be better equipped to direct
their own lives.
______________________________________
Independent Shared Living
This program provides accessible housing with
support services to approximately 85 adults living
in Vancouver and Burnaby. All locations have
daily staffing and are supported with access to a
registered nurse.
______________________________________
Apartment Living
The independent living model that is in great
demand by our consumer group is integrated
apartment living. In this model, the residents
have the opportunity to live in their own
apartment in a complex occupied by members of
the community at large.
______________________________________
Veterans’ Affairs Canada
Regional Office
900 - 605 Robson Street,
PO. Box 5600
Vancouver, BC V6B 5G4
Toll-free:
1 (866) 522-2122(English)
Toll-free: 1 (866) 522-2022(French)
Web: www.vac-acc.gc.ca
The Department’s mission is to provide
exemplary, client-centred services and benefits
that respond to the needs of veterans, their other
clients and their families, in recognition of their
services to Canada; and to keep the memory
of their achievements and sacrifices alive for all
Canadians.
The Department provides programs for disability
pensions, veterans allowances, pension
advocacy, health care and commemoration.
They provide compensation for hardships arising
from disabilities and lost economic opportunities,
innovative health and social services,
professional legal assistance and recognition of
the achievements and sacrifices of Canadians
during periods of war and conflict.
Bookings
Phone: (604) 591-8234
Cancellations (24 hours)
Phone: (604) 591-2655
Fax:
(604) 591-2655
_________________________________________________________________________________
LANGLEY & WHITE ROCK
Langley HandyDART
Office hours: 7:30 a.m. - 4:00 p.m. Monday to Friday
General Information
Phone: (604) 576-1167
Phone: (604) 574-1472
White Rock HandyDART
General Information
Phone: (604) 576-6653
Phone: (604) 574-3147
_________________________________________________________________________________
DELTA, LADNER & TSAWWASSEN
Deltassist HandyDART
1:00 p.m. - 4:00 p.m. Monday to Friday
Phone: (604) 596-1777
Fax:
(604) 594-3496
_________________________________________________________________________________
Dial-A-Ride Transportation
What is HandyDART?
HandyDART is a public transit service which
uses specially equipped vehicles designed to
carry passengers with physical or cognitive
disabilities who are unable to use public transit
without assistance. DART stands for Dial-ARide Transportation that means a passenger
may telephone the local HandyDART operator
to request a trip. HandyDART passengers are
picked up at the accessible outside door of their
residence and dropped off at the outside door of
their destination.
HandyDART service in the GVTA Transpor-tation
Service Region is delivered by local agencies
through individual operating contracts with
TransLink.
Who is Eligible & How to Register
Persons with physical or cognitive disabilities
who are unable to use public transit without
assistance are eligible to use HandyDART.
Persons who wish to use HandyDART should
call their local HandyDART office to register.
Information will be requested such as date of
birth, home address, doctor(s) name and phone
number, and any special medical facts affecting
their use of HandyDART.
All this information is necessary to match the
passengers travel needs to the service and
remains confidential.
Mobility Device
The wheelchair lifts on HandyDART vehicles can
accommodate devices that fit within the following
measurements:
Width 99 cm. (39 in.); Length 122 cm. (48 in.);
Weight 250kg. (550 lbs.) when the device is
occupied and includes the HandyDART driver.
69
CITY OF VANCOUVER
Pacific Transit Cooperative
General Information
Phone: (604) 430-2742
Dispatch & Cancellations
Phone: (604) 430-2892
Bookings
Phone: (604) 430-2692
Fax:
(604) 432-1683
_________________________________________________________________________________
NORTH & WEST VANCOUVER
North Shore HandyDART
Phone: (604) 980-3691
Fax:
(604) 980-1899
_________________________________________________________________________________
RICHMOND
Richmond HandyDART
9:00 a.m. - 2:00 p.m. Saturday
Phone: (604) 279-7090 Fax:
(604) 279-7098
_________________________________________________________________________________
NEW WESTMINSTER, BURNABY, COQUITLAM, PORT COQUITLAM & PORT MOODY
Simon Fraser HandyDART
9:00 a.m. - 5:00 p.m. Saturday & Sunday
Phone: (604) 524-3655
Fax:
(604) 524-3651
_________________________________________________________________________________
MAPLE RIDGE & PITT MEADOWS
Maple Ridge & Pitt Meadows HandyDART
Office Hours: 7:00 a.m. - 4:00 p.m. Monday to Friday
Phone: (604) 462-8522
Fax:
(604) 462-8508
_________________________________________________________________________________
SURREY
Surrey HandyDART
Office hours: 8:00 a.m. - 12:00 p.m.Monday to Friday
1:00 p.m. - 4:00 p.m. Monday to Friday
General Information
68
Phone: (604) 591-3346
33
&WFSZEBZ4PMVUJPOT
TBMFT TFSWJDF SFOUBMT
t
Drillwell Enterprises
250 746-5268
www.drillwell.com
Next to people, groundwater
Is the worlds’most valuable resource
t
-0$"5*0/4"$3044#$
"CCPUTGPSE
#VSOBCZ
$BTUMFHBS
$PRVJUMBN
$SBOCSPPL
%VODBO
,BNMPPQT
,FMPXOB
/BOBJNP
1FOUJDUPO
1PXFMM3JWFS 1SJODF(FPSHF
"U.&%*DIBJSXFXPSLIBSEUPNBJOUBJOVQUPEBUFQSPEVDU
LOPXMFEHFTPXFDBOQSPWJEFUIFNPTUFGGFDUJWFTPMVUJPOTUP
JODSFBTFZPVSJOEFQFOEFODF$BMMPSWJTJUPOFPGPVSTUPSFT
BDSPTT#$BOEMFUVTIFMQZPVEJTDPWFSUIFQPTTJCJMJUJFT
4FDIFMU
4JEOFZ
4VSSFZ
7JDUPSJB
'PSMPDBUJPOEFUBJMTWJTJUXXXNFEJDIBJSDPNPSDBMM
34
Legal Services
67
Vancouver, BC V6H 3N1
Phone: (604) 875-2000
Toll-free: 1 (888) 300-3088
Fax: (604) 453-8301
TTY:
(604) 453-8315
Web: www.sunny-hill.bc.ca
The Sunny Hill Health Centre offers
specialized services to children and youth with
developmental disabilities aged birth to 19.
Focusing on the child, their family and
communitty professionals, the Centre provide s
specific knowledge to consult in diagnosis and
treatment.
Their role is to complement and support
community-based services and build on existing
strengths.
______________________________________
Tuberculous and Chest Disabled Veterans’
Association (TB Vets)
4050 Graveley Street
Burnaby, BC V5C 4A5
Phone: (604) 874-5626
Toll-free: 1 (888) 874-5626
Fax: (604) 874-7646
TTY:
(604)-874-3039
Web: www.tbvets.org
TB Vets organization provides employment
for special needs people; supports efforts to
eliminate breathing and related problems. It
helps children suffering from a vast array of
problems. They also provide opportunities and
assistance for veterans and their families to
enhance quality of life.
______________________________________
Western Association of Persons with
Vision Impairment
66
Associations & Advocacy Groups
110 - 5055 Joyce Street
Vancouver, BC V5R 4G7
Phone: (604)-433-4937
E-mail:
[email protected]
Web: www.wapvi.bc.ca
This association serves persons with vision
impairments in the Lower Mainland by
offering educational, recreational, and social
opportunities.
______________________________________
Western Institute For The Deaf And Hard
Of Hearing
Vancouver, BC V6K 1X9
Phone:
(604) 736-7391
TTY:
(604) 736-2527
Fax: (604) 736-4381
E-mail:
[email protected]
Web: www.widhh.com
The Institute offers several services to people of
BC who are deaf and hard of hearing; promotes
public awareness related to hearing and
deafness. They serve the entire range of people
with hearing loss or deafness.
______________________________________
Young Husband Resources Ltd.
100 - 1628 Kebet Way
Port Coquitlam, BC V3C 5W9
Phone: (604)-552-1204
Fax: (604)-552-1206
This organization fulfills a contract with the BC
Ministry of Social Services to provide residential
and day program services for adults with
intellectual and physical disabilities.
Advocacy Access Project
Canadian Human Rights Commission
BC & Yukon Regional Office
344 Slater Street, 8th Floor
Ottawa, Ontario K1A 1E1, Canada
Phone: (604) 875-0188
Phone: (613) 995-1151
Fax: (604) 875-9227
Toll-free: 1 (888) 214-1090
TTY: (604) 875-8835
TTY: 1 (888) 643-3304
Fax: (613) 996-9661
Web: www.bccpd.bc.ca
Web: www.chrc-ccdp.ca
The Advocacy Access Project advocates on
behalf of people with mental, physical, cognitive,
and sensory disabilities. Their mandate is to
educate people with disabilities on their rights,
share self-help skills, provide information on
resources for people with disabilities and provide
referrals to community services for people with
disabilities.
______________________________________
BC Human Rights Coalition
1202 - 510 West Hastings Street
Vancouver, BC V6B 1L8
The Canadian Human Rights Commission
administers both the Canadian Human Rights
Act and the Employment Equity Act, and ensures
that the principles of equal opportunity and nondiscrimination are followed in all areas of federal
jurisdiction.
______________________________________
Community Legal Assistance Society
(CLAS)
Phone: (604) 689-8474
Suite 300
1140 West Pender Street,
Vancouver, BC V6E 4G1
Fax: (604) 689-7511
Phone: (604) 685-3425   
Toll-free: 1 (877) 689-8474
Toll-free: 1 (888) 685-6222
Fax: (604) 685-7611
Web: www.bchrcoalition.org
Web: www.clasbc.net
This non-profit organization is dedicated
to improving human rights protection and
eliminating discriminatory attitudes. Their services
integrate information, education, training,
consultation, investigation, mediation, research
and advocacy. Our advocacy programme
protects existing rights, our education, training
and consultation programme helps to prevent
discrimination, and our law reform work seeks
to expand human rights protections. Together
this integrated approach works to promote and
strengthen human rights.
The purpose of the Community Assistance
Society (CLAS) is to provide legal advice
and assistance to people who are physically,
mentally, socially, economically, or otherwise
disadvantaged, and to groups who represent
them, and to develop law that will benefit
disadvantaged groups as a whole.
Disability Law Program
The Disability Law Program was established
in 1987 in response to the recognition within
the disability community of the need for legal
Legal Services
35
advocacy to redress discrimination and promote
the rights of persons with disabilities. It provides
legal advocacy to further the equality rights
of such individuals through the courts and
administrative tribunals.
The program consists of a blend of test cases,
services cases, law reform, and legal education
and support to the community.
The community support and law reform activities
are primarily carried out by working with
members of disability organizations and other
equality seeking groups. In particular, CLAS’s  Disability Advisory Committee, comprised of selfadvocates, community advocates, community
groups, and representatives of the CLAS Board
and staff, to discuss strategies for addressing
legal issues facing people with disabilities.
CLAS also provides workshops for various
disability groups and their representatives
throughout the province relating to disability law
issues.
______________________________________
Law Foundation of BC
The Law Foundation of British Columbia
1340 - 605 Robson Street
Vancouver, BC  V6B 5J3 
Phone: 
(604) 688-2337
Fax:  
(604) 688-4586
E-mail: 
[email protected]
______________________________________
The Law Society of BC
845 Cambie Street
Vancouver, BC V6B 4Z9
Phone: (604) 669-2533
Toll-free: 1 (800) 903-5300
36
(in BC)
Fax: (604) 669-5232
TTY: (604) 443-5700
Web: www.lawsociety.bc.ca
Legal Services
Workplaces that are free from discrimination,
inclusive of everyone and open to diversity reap
the benefits of loyalty and productivity from their
employees.
This is the governing body of the BC legal
profession. The Society investigates complaints
made against lawyers. It also sets standards for
lawyer conduct.
For information, contact: 
The Law Society complaints and discipline
process, or for questions or concerns about a
lawyer’s conduct
E-mail:
[email protected]
Lawyer referral service
Toll-free: 1 (800) 663-1919
Web: www.cba.org/bc
Provides the name of a lawyer who practices the
type of law that concerns the client.
______________________________________
Dial-a-Law
Phone:
(604) 687-4680
(Lower Mainland)
Toll-free: 1 (800) 565-5297
(Outside the Lower Mainland)
Web: www.dialalaw.org
______________________________________
The Legal Resource Centre
1140 West Pender Street,
2nd Floor, Vancouver
An extensive collection of legal materials open to
the general public.
Phone:
(604) 687-4680
(Lower Mainland)
Toll-free: 1 (800) 565-5297
Pre-recorded tape messages offering practical
information on the law.
This association encourages people with
disabilities to become more visible and active
within their community. Promotes education for
persons with disabilities.
______________________________________
Scleroderma Association of BC
P.O. Box 218 Delta Main
Delta, BC V4K 3N7
Fax: (604)-677-6608
Web: www.sbhabc.org
This association strives to improve the quality
of life of all individuals with spina bifida and/
or hydrocephalus and their families through
awareness, education and research.
______________________________________
Stroke Recovery Association of BC
Phone: (604) 940-9343
Fax: (604) 940-9346
Toll-free: 1 (888) 940-9343
109 -- 119 West Pender Street
Vancouver, BC V6B 1S5
Phone: (604) 688-3603
Web: www.scleroderma.ca/bc
Toll-free: 1 (888) 313-3377
Fax: (604) 688-3660
E-mail:
[email protected]
Web: www.strokerecoverybc.ca
The Association promotes patient outreach,
support and education; aims to create public
awareness and understanding of scleroderma;
and to encourage and support research.
______________________________________
SET-BC (Special Education Technology
British Columbia)
Vancouver Branch
Phone: (604) 261-9450
Fax:
(604) 261-2256
Web: www.setbc.org
SET-BC assists BC school districts in meeting
technology needs of students with physical
disabilities, visual impairments, and autism.
______________________________________
Spina Bifida And Hydrocephalus
Association of BC
4480 Oak Street
Vancouver, BC V6H 3V4
Phone: (604)-878-7000
Through its local Stroke Recovery branches,
the Association is committed to assisting stroke
survivors and their caregivers throughout the
Province to improve their overall quality of life.
______________________________________
S.U.C.C.E.S.S.
Head Office
Pender St. Social Service Centre
28 W. Pender Street,
Vancouver, B.C. V6B 1R6
Phone: (604)-684-1628
Fax: (604)-408-7236
Web: www.success.bc.ca
S.U.C.C.E.S.S. supports the well-being of
Canadians and immigrants from diverse ethnic
descents through the provision of social,
educational and health services; business and
community development; and advocacy.
______________________________________
Sunny Hill Health Centre For Children
4500 Oak Street
65
Web: www.parkinson.bc.ca
Parkinson’s Society of British Columbia
addresses personal and social consequences of
Parkinson’s disease through education, outreach,
scientific research and public awareness.
______________________________________
PLAN
Suite 260 - 3665 kingsway
Vancouver, BC V5R 5W2
Phone: (604) 439-9566
Fax: (604) 439-7001
Web: www.plan.ca
Plan is a not- for- profit social enterprise
established by and for families committed to
assuring the safety and well-being of our relatives
with disabilities.
We offer:
- Advice and referral on wills, financial and estate
planning, home ownership, trusts government
benefits and alternatives to legal guardianship.
- Support, personal advocacy, and connections to
other family members.
- The means to create social networks made up
of caring friends and family.
- We advocate for changes in laws, like the
Disability Savings Plan, that will benefit your
family.
- PLAN’s expertise on legal, financial and
personal future planning for people with
disabilities has been benefiting families since
1989.
Contact us to learn more about:
-books, CD-ROMS, DVDs, and public policy
reports
-newsletters, e-zines and fact sheets
-workshops, seminars and conferences
-referral services to lawyers, accountants,
financial advisors, and trust companies
-public policy reform.
64
Post Polio Awareness and Support Society
of British Columbia
2 - 2630 Ross Lane
Victoria, BC V8T 5L5
Phone: (250) 477-8244
Fax: (250) 477-8287
Web: www.ppass.bc.ca
This society acts as a network for those who
had Polio, those affected by Post Polio and all
interested parties. The Society brings awareness
to the community by providing a source of
education and dissemination of information about
the facts, research, and treatments available for
Post Polio Syndrome.
______________________________________
Provincial Resource Centre for the
Visually Impaired (PRCVI)
Phone: (604) 266-3699
Fax: (604) 261-0778
E-mail:
[email protected]
Web: www.prcvi.org
This organization provides alternate materials
such as Braille, large print, electronic text, and
audiotape books for students who are visually
impaired, in schools across BC and the Yukon.
The program can be accessed through the vision
teacher associated with each school district.
______________________________________
Regional Disabled Persons Association
Legal Services Society
If you have a legal problem but you can’t afford
a lawyer, the Legal Services Society — an
independent, non-profit organization that provides
legal help for people in BC — may pay for a
lawyer for you. This is called legal aid. You must
qualify under legal aid guidelines to get a legal
aid lawyer.
Vancouver Regional Centre
Suite 425 (intake);
Suite 400 (administration)
510 Burrard Street,
Vancouver, BC  V6C 3A8
Phone: (604) 601-6206
(intake)
Phone: (604) 601-6000
(administration)
Fax: (604) 681-2719
(604) 681-6942
Web: www.lss.bc.ca
______________________________________
Applying by phone
LSS Call Centre:
Phone:
(604) 408-2172
(Lower Mainland)
Toll-free: 1 (866) 577-2525
TTY:
(604) 601-6236
(Lower Mainland)
Toll-free: 1 (877) 991-2299
Brydges Line:
2-20179 56th Ave
Langley, BC V3A 3Y6
Phone:
1 (888) 458-5500
(Lower Mainland)
Phone: (604)-533-2415
Fax: (604)-533-2056
Toll-free: 1 (888) 458-3300
Ombudsman’s Office
In Person:
2nd floor 756 Fort Street,
Victoria, BC
Mailing address:
Victoria, BC V8W 9A5
Phone: (250) 387-5855
(Victoria)
Toll-free: 1 (800) 567-3247
(all of BC)
Fax: (250) 387-0198
(Victoria)
Web: www.ombudsman.bc.ca
The Ombudsman receives inquiries and
complaints about the practices and services
provided by public bodies, and may investigate
to determine if the public body is being fair to the
people it serves.
______________________________________
Napora Underwood & Co.
Is your Canada disability insurance company
treating you unfairly?
We provide fast, effective help for disabled
persons.
The Law Offices of Napora Underwood & Co.
may be reached by:
The Law Offices of Napora Underwood & Co.   
608 Baker Street
Nelson, BC V1L414
Toll-free: 1 (800) 579-5338
______________________________________
Nelson Office:
Phone:
(250) 352-3321
______________________________________
Castlegar Office:
Phone: (250) 365-8185
Legal Services
37
Fax:
E-mail: (250) 354-4547
[email protected]
(Terry Napora)
(Tyleen Underwood)
______________________________________
Residential Tenancy Office
The office administers the Residential Tenancy
Act.
It provides information to tenants and landlords
concerning their rights.
Residential Tenancy Offices:
______________________________________
Lower Mainland
400 - 5021 Kingsway Avenue
Burnaby, BC V5H 4A5
Phone: (604) 660-3456
Fax: (604) 660-2363
______________________________________
Vancouver Island
1st Floor, 1019 Wharf Street
Victoria, BC V8V 1X4
Phone: (250) 387-1602
Fax: (250) 356-7296
______________________________________
Interior and North
101 - 2141 Springfield Road
Kelowna, BC V1Y 7X1
Phone: 1 (800) 665-8779
Fax: (250) 861-7444
E-mail:
[email protected]
(If you would like a response to an enquiry,
include your name and email address in your
note.)
If there is No Residential Tenancy Office in your
area:
Call our information line at:
38
Legal Services
Toll-free: 1 (800) 665-8779
To speak with an Information Officer.
You can also visit or call your local Government
Agent’s office or BC Access Centre.
Web: www.rto.gov.bc.ca
______________________________________
The Public Guardian and Trustee of BC
General Inquiries
700 - 808 West Hastings St.
Vancouver, BC V6C 3L3
Phone: (604) 660-4444
Fax: (604) 660-0374
Toll-free calling is available through Enquiry BC
by dialing 1-800-663-7867 and asking to be
transferred to the Public Guardian and Trustee.
Web: www.trustee.bc.ca
Services to Adults
______________________________________
Greater Vancouver Regional Office
700-808 West Hastings Street,
Phone: (604) 775-1007
Fax: (604) 660-9498
______________________________________
Lower Mainland Regional Office
700-808 West Hastings Street,
Phone:
(604) 775-1001
Fax: (604) 660-9479
______________________________________
Vancouver Island Regional Office
1019 Wharf Street,
4th floor, Victoria, BC
of Canada’s blind, to prevent blindness and to
promote sight enhancement services. Serves
people of all ages who are blind, deaf-blind or
who have low vision.
______________________________________
MSA Society for Community Living
30686 Matsqui Place
Abbotsford, BC V2T 6L4
Phone: (604) 852-6800
Fax: (604) 852-2856
E-mail:
[email protected]
Web: www.msasociety.com
This society serves people who have
developmental disabilities. It supports the active
participation of people with disabiities in our
communities and dedicates its programs and
resources to individuals and their families.
______________________________________
Multiple Sclerosis Society of Canada
BC Division
1501 - 4330 Kingsway
Burnaby, BC V5H 4G7
Phone: (604) 689-3144
Fax: (604) 689-0377
Toll-free: 1 (800) 268-7582
Web: www.mssociety.ca
This Society strives to be a leader in finding a
cure for multiple sclerosis and enabling people
affected by MS to enhance their quality of life.
______________________________________
Muscular Dystrophy Association of
Canada (MDAC)
Western Canada Regional Office (servicing
communities in BC & Yukon)
7th Floor, 1401 West Broadway
Toll-free: 1 (800) 366-8166
Local: (604) 732-8799
Fax: (604) 731-6127
Web: www.muscle.ca
MDAC is committed to improving the quality of
life for the tens of thousands of Canadians with
neuromuscular disorders and funding leading
research for the discovery of therapies and cures
for neuromuscular disorders.
______________________________________
Osteoporosis Society of Canada
British Columbia Division
Vancouver, BC V6M 1N7
Phone: (604) 731-4997
Fax: (604) 731-4691
Toll-free: 1 (800) 363-1933
(within BC only)
Web: www.osteoporosis.ca
This society serves people who have, or
are at risk for osteoporosis. They work to
educate, empower and support individuals and
communities in the prevention and treatment of
osteoporosis.
______________________________________
Parkinson’s Society British Columbia
600 - 890 West Pender Street
Vancouver, BC V6C 1J9
Phone: (604) 662-3240
Fax: (604) 687-1327
Toll-free: 1 (800) 668-3330
63
community, as well as education to promote
improved understanding and awareness of
Huntington disease.
______________________________________
International Society of the Handicapped
of Greater Vancouver
125 - 8880 31 Road
Richmond, BC V7C 4C3
Phone: (604) 271-8387
Fax: (604) 271-8343
This is a consumer advocacy group that
provides help to its members through provision
of information, services, financial assistance,
advocacy, etc.
______________________________________
Kidney Foundation of Canada
Kinsmen & Kinettes of British Columbia
and Yukon
PO Box 34005, Stn D
Vancouver, BC V6J 4M1
Phone: (604) 233-1993
Toll-free: 1 (866) 335-1234
Cell: (604) 644-2771
The go rt many worthwhile organizations and
individuals facing the daily challenges of living
with a severe physical disability in order to
improve their quality of life and independence.
______________________________________
Lower Mainland Brain Injury Association
209 - 88 10th Street
New Westminster, BC V3M 6H8
PO Box 9251,
Victoria, BC  V8W 9J2
Phone: (250) 356-8160
Fax: (250) 356-7442
______________________________________
Interior-North Regional Office
1345 St. Paul Street,
Kelowna, BC  V1Y 2E2
Phone: (250) 712-7576
Fax: (250) 712-7578
______________________________________
The Tenant’s Rights Action Coalition
(TRAC)
Mailing Addres:
306 - 535 Thurlow Street
Vancouver BC, V6E 3L2
BC Branch
Vancouver, BC V6J 1R3
Phone: Fax: (604) 521-9141
Phone: (604) 736-9775
Toll-free: 1 (800) 510-3221
Fax: (604) 255-0772
Fax:
(604) 736-9703
Web: www.tenants.bc.ca
Toll-free: 1 (800) 567-8112
(within BC)
Fax: 1 (800) 667-8871
E-mail:
[email protected]
Web: www.kidney.bc.ca
This foundation is committed to reducing the
burden of kidney disease through funding
and stimulating innovative research, providing
education and support, promoting access to
high quality healthcare, and increasing public
awareness and commitment to advancing kidney
health and organ donation.
(604) 521-0833
This association provides services to adults
living with brain injuries, including information
and resources; community-based recreation,
programs, and social events; specialized support
groups for individuals with brain injury and for
families.
______________________________________
Lower Mainland-South Coast and Fraser
Valley District
Phone: (604) 255-3099
(Administration)
Note: They cannot answer questions through
e-mail. Call the Hotline if you have questions
about your rights as a tenant.
Tenant Info Hotline:
Phone:
(604) 255-0546
(information on your rights)
Toll-free: 1 (800) 665-1185
(Outside Vancouver area)
Phone:
(604) 431-2121
Fax: (604) 431-2199
The Tenants’ Rights Action Coalition (TRAC)
is a community-based coalition of groups and
individuals working on behalf of B.C.’s one million
tenants.
They work to improve legal protection for tenants,
and to promote community action for protecting
CNIB’s main objectives are to improve the lives
62
Mailing Address:
and increasing the supply of affordable rental
housing in BC.
______________________________________
Law Students Legal Advice Program
Web: www.lslap.bc.ca
LSLAP is a non-profit society run by law students
at the University of British Columbia which offers
free legal advice and legal representation at
clinics located throughout the Greater Vancouver
Regional District.
Mailing Address:
UBC Law Students’ Legal Advice Program
Faculty of Law, Room 158
1822 East Mall
Telephone Enquiries:
Phone: (604) 822-5791
Appointment Booking:
Phone:
(604) 822-5791
Manual Orders:
Fax:
(604) 822-5723
Fax:
(604) 822-1661
Please note that it is LSLAP policy not to give
legal advice over the telephone, fax, or email.
While you may have an extremely urgent
question or legal problem, because they are
students and not members of the professional
bar, they cannot give legal advice over the
telephone. There are, however, a number of
services available which may be able to provide
the answers you’re looking for:
The Law Line:
Phone: (604) 601-6100
A telephone legal information service staffed by
law librarians for the general public.
Legal Services
39
Fax: (604) 408-9489
E-mail:
[email protected]
Web: www.ccfc.ca
Web: www.bccerebralpalsy.com
This association provides information and
advocacy for people with Cerebral Palsy,
promotes awareness and education about
cerebral palsy to the public, performs government
relations activities and implements programs for
individuals with Cerebral Palsy.
They assist those living with Cerebral Palsy to
reach their maximum potential and work to see
those living with Cerebral Palsy realize their
place as equals within a diverse society.
______________________________________
Children’s Wish Foundation of Canada
BC/Yukon Division
#119 - 4240 Manor Street
Burnaby, BC V5G 1B2
WHEELCHAIRS
UNLIMITED
SUPPLY LTD.
SALES • MOBILE SERVICE • RENTALS
• Scooters
• Bathroom aids
• Personal care
• Wheelchairs
• Ceiling Track Systems
• Walkers
• Seating systems
• Home Care Beds
FREE IN-HOME DEMONSTRATIONS
MOBILE & IN-HOME REPAIR SERVICE
#111 6360 - 202 Street,
Langley
604-530-1735
40
Recreation & Leisure
45672A - Airport Road
Chilliwack
604-792-1734
Phone: (604) 299-2241
Toll-free: 1 (800) 267-9474
Fax: (604) 299-1228
Web: www.childrenswish.ca
The Children’s Wish Foundation of Canada is
dedicated to working within the community to
fulfill heart felt wishes for children diagnosed with
a high-risk, life-threatening illness.
______________________________________
Crohn’s & Colitis Foundation of Canada
BC/Yukon Division
Shona Brown, Regional Director
200 - 20171 92A Ave.
Langley, BC V1M 3A5
Phone: (604) 513-8202
Toll-free: 1 (800) 513-8202
Fax:
(604) 513-8212
The Crohn’s & Colitis Foundation seeks to find
the cure for inflammatory bowel disease. To
achieve its mission, they are committed to raising
increasing funds for medical research. Provides
information on IBD to patients, their families,
health professionals and the general public.
______________________________________
Heart and Stroke Foundation
BC/Yukon Division
1212 West Broadway
Vancouver, BC V6H 3V2
Phone: (604) 736-4404
Fax: (604) 736-8732
Web: www.heartandstroke.ca
The Heart and Stroke Foundation strives to
improve the health of Canadians by preventing
and reducing disability and death from heart
disease and stroke through research, health
promotion and advocacy.
______________________________________
Huntington Society of Canada
BC Resource Centre
Ms. Susan Tolley, Director
HD Resource Centre
Department of Medical Genetics
University Hospital, S179
2211 Wesbrook Mall
Vancouver BC V6T 2B5
Phone: (604) 822-7195
Fax: (604) 822-7970
Web: www.hsc-ca.org
The Huntington Society of Canada pursues
programs in the areas of research to provide
hope for the future. The Society also provides
services to meet the urgent needs of the HD
61
advocacy, and provides support/resources to
clubs, members and general public. Serves
individuals young and old, with blindness/low
vision.
______________________________________
Canadian Cystic Fibrosis Foundation
Vancouver/Lower Mainland Chapter
4050 Graveley Street
Burnaby, BC V5C 4A5
www.guidedogs.ca
This organization assists visually-impaired
Canadians with their mobility by providing and
training them in the use of professionally trained
Guide Dogs
______________________________________
Canadian Hard of Hearing Association
Phone: (604) 436-1158
BC Chapter
102 – 9300 Nowell St.
Chilliwack, BC, V2P 4V7
Fax: (604) 436-1154
Phone:
1 (866) 888-2442
Fax:
1 (866) 888-2443
Web: www.cfvancouver.ca
Phone: (604) 795-9238 (local)
Fax: (604)-795-9628 (local)
Web: www.chha-bc.org
The Foundation funds cystic fibrosis research
and care.
______________________________________
Canadian Deafblind and Rubella
Association
BC Chapter
6060 Christina Road
Richmond, BC V7C 2P8
Phone: (604) 436-1882
Voice: (604) 517-6174
Fax: (250) 992-5938
This is a group of concerned and involved
parents, friends and professionals dedicated to
the promotion and advancement of services to
deaf-blind individuals of all ages. Services are
mainly geared to individuals from pre-school to
19 years of age and to their parents.
______________________________________
Canadian Guide Dogs for the Blind
BC Branch
Mailing Address: P.O. Box 26074
Richmond, BC V6Y 2B0
Phone: E-mail: 60
Web: CHHA is a consumer-based organization formed
by and for hard of hearing Canadians. CHHA
works cooperatively with professionals, service
providers and government bodies, and provides
information about hard of hearing issues and
solutions.
______________________________________
Canadian National Institute for the Blind
BC/Yukon Division
Phone:
(604) 431-2020
Fax: (604) 431-2099
Web: www.cnib.ca
______________________________________
Cerebral Palsy Association of British
Columbia
801-409 Granville St.
Vancouver BC V6C 1T2
(604) 270-2432
Phone: (604) 408-9484
[email protected]
Toll-free: 1 (800) 663-0004
Access Victoria
Access Victoria,
2550 Rock Bay Avenue
Victoria, BC V8T 4R6 Canada
Toll Free:
1 (888) 593-4247
(Mon-Fri 8:30-5:00 PST)
Phone:
1 (250) 744-0046
(Anytime)
We’ll return your call at our expense.
Accessible accommodation and resource guide
for disabled travelers, in Victoria, BC.
______________________________________
BC Athletics
#206-1367 West Broadway
Vancouver BC V6H 4A9
Phone:
(604) 688-6464
Fax:
(604) 688-6463
Web: www.reachdisability.org/dsa
______________________________________
BC Disability Sports
12837 - 76 Avenue, #217
Surrey, BC V3W 2V3
Phone:
(604) 598-7890
Fax: (604) 598-7892
Web:
www.disabilitysport.org
______________________________________
BC Disabled Skiers Association
Phone: (604) 737-3170
Fax: (604) 737-3171
Phone: E-mail:
[email protected]
Web:
www.athletics.ca
______________________________________
BC Blind Sports and Recreation
Association
5055 Joyce Street, #330
Phone: (604) 419-0408
Fax:
(604) 419-0481
Web: www.bcblindsports.bc.ca
______________________________________
BC Disabled Sailing Association
Box 27, Ste A304,
770 Pacific Blvd South
Plaza of Nations
Vancouver BC V6B 5E7
(604) 737-3042
Fax:
(604)-738-7175
______________________________________
BC Fencing Association
Phone:
(604) 737-3044
Fax:
(604) 737-7175
______________________________________
BC Games Society
#200-990 Fort Street
Victoria BC V8V 3K2
Phone: (250) 387-1375
Fax:
(250) 387-4489
Web: www.bcgames.org
41
BC Rehab Foundation
4255 Laurel Street
Phone: (604) 737-6383
Fax:
(604) 737-6494
Web: www.bcrehab.com
______________________________________
BC Sledge Hockey and Ice Picking
Association
6225A 136th Street
Surrey BC V3X 1H3
Phone:
(604) 599-5240
Fax:
(604) 599-5241
Web:
disabilitysport.org/bcship.html
______________________________________
Phone: (604) 737-3090
Fax: (604) 737-6043
Toll-free: 1 (877) 737-3090
E-mail:
[email protected]
Web:
bcwheelchairsports.com
______________________________________
BC Wheelchair Target Sports Association
c/o Chris Trifonidis
527 Commodore Road, #110
Phone: (604) 876-9932
______________________________________
BC Wheelchair Tennis Association
c/o Phil Koester
#201-1477 Fountain Way
Vancouver BC V6H 3W9
42
Phone:
(604) 737-2375
Fax: (604) 737-2394
______________________________________
BC Blind Sports and Recreation
Association
Phone: (604) 419-0408
Toll-free:
(604) 325-8638, 7617
Fax:
(604) 419-0481
Web: www.bcblindsports.bc.ca
This group is dedicated to providing opportunities
for British Columbians who are blind or visually
impaired to participate in sports and recreation
programs.
Members are involved in recreational and
competitive opportunities at all levels.
______________________________________
BC Deaf Sports Federation
TTY: (604) 738-7122
Phone: (604) 737-3041
Fax: (604) 738-7175
Web: www.bcdeafsports.bc.ca
The BC Deaf Sports Federation promotes and
facilitates the practice of amateur sports among
deaf and hard of hearing youth and adults. The
members participate in a variety of sporting
events.
British Columbia Lupus Society
Suite 200 - 1645 West 7th Ave
Vancouver, B.C. V6J 1S4
Phone: (604) 714-5564
Web: www.bclupus.org
Web: www.bcpara.org
The association aims to assist persons A nonprofit organization with a mission to inform and
empower people with disabilities, their friends
and families and professionals.
______________________________________
Canadian Association of the Deaf
Suite 203 - 251 Bank Street
Ottawa, ON K2P 1X3
The Society’s goal is to provide education and
support to people affected by lupus; to create
awareness of lupus; and to support advances in
the treatment and research.
______________________________________
British Columbia Neurofibromatosis
Foundation
Phone: 1 (613) 565-2882
TTY: 1 (613)-565-8882
Fax: 1 (613)-565-1207
E-mail:
[email protected]
Box 5339
Victoria BC V8R 6S4
Web: www.cad.ca
Phone: (250) 370-7597
Toll-free: 1 (800) 385-BCNF (2263)
Fax: (250) 370-7598
Web:
www.bcnf.bc.ca
The BCNF seeks to improve the quality of life of
those living with NF. The BCNF actively informs
its members of the most recent advances in
research, gathers information worldwide to assist
those with NF make informed decisions about
their health. Raise public awareness and money
for research, in order to find a cure.
______________________________________
BC Paraplegic Association
780 SW Marine Drive
Vancouver, BC V6P 5Y7
Phone: (604) 324-3611
Fax: (604) 326-1229
Toll-free: 1 (877) 324-3611
E-mail:
[email protected]
CAD provides consultation and information
on Deaf needs and interests to the public,
businesses, media, educators, governments
and others. They conduct research and reports
on Deaf issues; and provide expertise on them;
develop and implement pilot programs. They also
assist deaf organizations and service agencies.
There is a major library and resource centre on
deafness at their Ottawa office.
______________________________________
Canadian Council of the Blind
BC/Yukon Division
818 - 602 West Hastings Street
Vancouver, BC V6B 1P2
Phone: (604) 669-2201
Toll-free: 1 (800) 874-4666
Fax: (604) 669-2214
Web: www.ccbnational.net
The council offers a voice for individuals
with visual disabilities, acts as the central
coordinating body for communication and
59
Fax: (604) 893-2251
Web: www.bcpwa.org
The British Columbia Persons With AIDS Society
exists to enable persons living with AIDS and HIV
disease to empower themselves through mutual
support and collective action.
______________________________________
British Columbia Association for
Community Living
#300 - 30 East 6th Avenue
Vancouver, B.C. V5T 4P4
Phone: (604) 875-1119
Fax: (604) 875-6744
Web: www.bcacl.org
The BC Association for Community Living is a
federation that advocates for children, youth and
adults with developmental disabilities and their
families to ensure justice, rights and opportunities
in all areas of their lives.
______________________________________
British Columbia Association of People
Who Stutter (BCAPS)
12674 15th Avenue,
White Rock BC V4A 1K3
Toll-free: 1 (888) 301-2227
(phone/fax)
Web: www.bcaps.bc.ca
BCAPS encourages and assists local support
groups for people who stutter. These groups
assist stutterers in a variety of ways: by providing
an opportunity for members to practise fluency
skills; by offering emotional support through the
sharing of common experiences; by providing
information on treatment programs.
58
British Columbia Epilepsy Society
510 - 999 West Broadway,
Vancouver, BC, V5Z 1K5 BC Lions Society for Children with
Disabilities
Phone: (604) 875-6704
Easter Seal Camps
981 Oak Street
Toll-free: 1 (866) 374-5377
Phone: (604) 873-1865
Fax: (604) 875-0617
Fax:
(604) 873-0166
Toll-free: 1 (800) 818-4483
Web: www.bcepilepsy.com
The British Columbia Epilepsy Society is
dedicated to serving the well being of people
living with epilepsy. They empower, educate, and
support British Columbians living with epilepsy
and their families, and fund research to find a
cure.
______________________________________
British Columbia Fetal Alcohol Syndrome
(FAS) Resource Society
P.O. Box 525
Maple Ridge, BC V2X 3P2
Fax: (604) 467-7102
Works in prevention of alcohol-related birth
defects, including FAS, and other disabilities
caused by drug use during pregnancy.
______________________________________
British Columbia Lung Association
Toll-free:
#230-174 Wilson Street
Victoria, BC V9A 7N6
Phone: (250) 386-0668
Fax:
(250) 386-0663
Web: www.lionsbc.ca
These Camps are operated for children only 6-18
years old. LIT Program for 16-22 years old.
______________________________________
BC Mobility Opportunities Society
Box 27 -770
Pacific Boulevard South
Plaza of Nations
Vancouver, BC V6B 5E7
Phone: (604) 688-6464
Fax:
(604) 688-6463
(604) 731-5864
1 (800) 665-5864
(rest in BC)
2675 Oak Street
Vancouver, BC V6H 2K2
Phone:
Lions Society of BC (Victoria)
Fax: (604) 731-5810
Web: www.bc.lung.ca
Strives to improve lung health.
This society provides challenging outdoor
recreation activities for people with significant
disabilities.
______________________________________
BC Pets and Friends
14213 Malabar Avenue
White Rock, BC
V4B 2Y4 Canada
Phone: (604) 523-1557
Fax:
(604) 535-2172
Web: www.petsandfriends.org
BC Pets and Friends is a highly effective
visitation program that uses volunteer dogs, cats
and birds that are trained to interact with people
who require facility care such as long-term
hospitalization patients, institution residents and
mental health boarders.
______________________________________
BC Special Olympics
#210 - 3701 East Hastings Street
Burnaby, BC V5C 2H6
Phone:
(604) 737-3078
Fax:
(604) 737-3080
Toll-free: 1 (888) 854-2276
Web:
www.bcso.bc.ca
This sports, recreation and fitness group
operates in 43 communities across the province
for individuals with mental handicaps. Weekly
training sessions are offered by volunteer
coaches. The BC Division sends a number
of athletes from each region to the Special
Olympics.
______________________________________
Phone: (604) 737-3090
Toll-free: 1 (877) 737-3090
Fax: (604) 737-6043
E-mail:
Web:
[email protected]
bcwheelchairsports.com
43
This association is committed to leadership in the
promotion and development of wheelchair sport
opportunities for people with physical disabilities
in British Columbia.
______________________________________
Cerebral Palsy Sports Association of BC
Autism Society of British Columbia
#303 - 3701 E. Hastings Street
Burnaby, BC V5C 2H6
Phone:
(604) 434-0880
Toll-free: 1 (888) 437-0880
Fax: (604) 434-0801
6235A 136th Street
Surrey, BC V3X 1H3
Vancouver, BC Canada V6H 3J9
Phone: (604) 599-5240
Phone: (604) 688-6464
Toll-free: 1 (877) 711-3111
Fax: (604) 688-6463
Web: www.autismbc.ca
Fax: (604) 599-5241
E-mail:
[email protected]
Web: www.cpsports.com
This group helps its members achieve their
athletic goals through participation in sports
events at novice, junior and elite levels of
competition. The Association works to promote
and coordinate competitive and recreational
sports events for people with cerebral palsy or
similar disabilities.
______________________________________
Deaf Children’s Society of BC
7355 Canada Way
Burnaby, BC V3N 4Z6
Vancouver Chapter
Jericho Sailing Centre
1300 Discovery Street,
Vancouver, BC V6R 4L9
Phone: (604) 222-3003
Fax:
(604) 222-3004
This is a charitable society dedicated to enriching
the lives of people with significant disabilities
through recreational and competitive sailing.
______________________________________
Disabled Skiers’ Association of BC
Phone:
(604) 525-6056
TTY: (604) 525-9390
226 - 1367 W.Broadway
Fax: (604) 525-7307
Phone (604) 737-3038
Fax:
(604) 737-6043
Web: www.deafchildren.bc.ca
Web: www.disabledskiingbc.com
This group operates the Summer Parent-Deaf
Child Learning Vacation Experience (LVE), a
week-long summer camp/seminar for families
with deaf/hard of hearing children. The annual
summer learning vacation experience is held at a
camp or an outdoor school for a five day period
for families from all parts of the province who
have deaf or hard of hearing children. Children
44
attend camp-related activities while parents learn
from experts in the field about how to care for
their deaf or hard of hearing child.
______________________________________
Disabled Sailing Association of British
Columbia
Zone and Club Representatives:
______________________________________
Zone 4 Representative - Lower Mainland:
Name: Curt Lewchuk
The Society works to promote understanding,
acceptance, and full community inclusion for
people with autism in British Columbia while
providing support for the realization of the rights
and informed choices of individuals with autism
and their families.
______________________________________
BC Aphasia Centre
#212-5021 Kingsway
Burnaby, BC V5H 4A5
Phone: (604) 877-8066
Web: www.bcaphasia.org
The BC Aphasia Centre was established to
provide understanding and hope for people with
aphasia, their families and friends. They strive to
help people living with Aphasia, their families and
professionals in the field. ______________________________________
BC Coalition of People With Disabilities
Web: www.bccpd.bc.ca
BC Coalition of People with Disabilities is a
provincial, cross-disability advocacy organization.
They raise public and political awareness of
issues concerning people with disabilities.
They aim to facilitate full participation of people
with disabilities in all aspects of society and to
promote independence.
______________________________________
BC Family Hearing Resource Society
15220 - 92nd Avenue
Surrey, BC V3R 2T8
Phone: (604) 584-2827
Toll-free: 1 (877) 584-2827
TTY:
(604) 584-9108
Fax:
(604) 584-2800
Web: www.bcfamilyhearing.com
The BC Family Hearing Resource Society strives
to help every child reach their fullest potential.
We provide family-centered services beginning
as early in the child’s life as possible and are
committed to individual choices.
The B.C. Family Hearing Resource Centre is a
provincial program that provides comprehensive
services to families with young deaf and hard
of hearing children throughout B.C. They also
provide consultation and training to other
professionals working with deaf and hard of
hearing children.
______________________________________
British Columbia Persons With AIDS
Society
Phone: (604) 875-0188
Fax: (604) 875-9227
2nd Floor - 1107 Seymour Street
Vancouver, B.C., V6B 5S8
TTY: (604) 875-8835
Phone: (604) 893-2200
Toll-free: 1 (800) 994-2437
57
ALS Society of British Columbia
Vancouver, BC V6J 1R3
Phone: (604) 685-0737
Fax: (604) 685-0725
Toll-free: 1 (800)708-3228
Web: www.alsbc.ca
This society funds research toward a cure for
ALS and supports provincial ALS Societies to
provide quality care for those affected by ALS.
______________________________________
Alzheimer Society of BC
(Provincial Office)
Vancouver, BC V5Z 1E2
Phone:
(604) 681-6530
Toll-free: 1 (800) 667-3742
Fax: (604) 669-6907
Web: www.alzheimerbc.org
Provides a variety of services to BC residents
who are affected by dementia.
______________________________________
The Arthritis Society
56
Arthritis Answers Line
(Provincial service)
Phone: (604) 875-5051
Toll-free: 1 (800) 321-1433
The Society acts in the interest of people affected
by arthritis by promoting and funding research,
care, education and advocacy.
______________________________________
Asante Centre For Fetal Alcohol Syndrome
103 - 22356 McIntosh Avenue
Maple Ridge, B.C. V2X 3C1
Phone: (604) 467-7101
Fax: (604) 467-7102
Toll-free: 1 (866) 327-7101
E-mail [email protected]
Web: www.asantecentre.org
Their vision is to create compassionate and
knowledgeable communities that work together
to prevent Fetal Alcohol Syndrome (FAS), and to
support persons and families effected by FAS to
reach their full potential.
______________________________________
Association For Injured Motorcyclists
37 - 13320 116th Avenue
Surrey, BC V3R 0R8
Phone: (604) 580-0112
Fax: (604) 580-0114
BC/Yukon Division
Vancouver, BC V6J 1S4
Phone: (604) 714-5550
Web: www.aimvancouver.com
Fax: (604) 714-5555
Web: www.arthritis.ca/bc
This association assists motorcycle accident
victims and their families by ensuring that they
know their rights, by educating the general
public re: sharing the road, and by publishing a
newsletter for member awareness.
Zone 5 Representative - Whistler:
Name: Ken Ross
______________________________________
Zone 6 Representative - Vancouver Island:
Name: Neill Lamberton
______________________________________
The Association introduces and teaches alpine and cross-country skiing to people with
disabilities throughout the province. Lesson
programs, including equipment, are offered at a
nominal cost. It also sponsors competitive skiing
Douglas Park Community Centre
Disabled Peoples Club
801 West 22nd Avenue
Vancouver, BC V5Z 1Z8
guests each weekday.
A flexible, overnight respite program - with room
for 12 guests.
Overnight stays for up to 30 days.
A dedicated nursing team, advanced recreational
and therapeutic programs and a commitment to
comfort and caring.
______________________________________
Fraser Valley Visually Impaired Society
P.O. BOX 556
Surrey, BC V3T 5B7
Phone: (604) 930-0722
Fax:
same as Phone above
Dorothy: (604) 589-1216
Joe: (604) 591-4349
______________________________________
Drop-In Centre
Contact: Kay
10055 136A Street
Surrey, BC V3T 4G1
Phone: (604) 257-8130
Phone: Fax: (604) 257-8532
E-mail:
Web: [email protected]
vancouver.ca/douglascc
This community centre offers a variety of
recreation programs for people with physical
disabilities.
______________________________________
Family Respite Centre
2711 East 49th Avenue
Vancouver, BC V5S 1K3
Phone: (604) 327-9525
Fax:
(604) 327-9528
The Family Respite Centre features:
An adult day program that accommodates 17
(604) 930-0722
This society offers social and recreational
activities for blind/visually impaired people.
______________________________________
Pacific Riding for Developing Abilities
1088 - 208th Street
Langley, BC V2Z 1T4 Phone: (604) 530-8717
Fax:
(604) 530-8617
Web: www.prda.ca
PRDA is dedicated to enhancing the quality of life
for people with a wide range of disabilities. It is
recognized as a leader in providing therapeutic
equestrian activities and educational opportunities in an environment that is safe, fun and
effective.
45
Surrey Parks, Recreation and Culture
Outreach and Support Services For People
With Special Needs
111 - 10277 135th Street
Surrey, BC V3T 4C3
Contact: Shannon
Phone: (604) 502-6321
Fax:
(604) 502-6315
People with special needs are encouraged to
participate in any programs offered, as well as in
community groups and clubs.
______________________________________
Theatre Terrific Society
(604) 688-6464
Fax:
(604) 688-6463
E-mail:
[email protected]
(subject=Regarding the VANCOUVER
ADAPTED MUSIC SOCIETY)
Web:
www.reachdisability.org/vams
This society assists and encourages people with
disabilities to compose music and to play musical
instruments.
______________________________________
Recreation for People With Special Needs
2099 Beach Avenue
Vancouver, BC V6G 1Z4
4397 West 2nd Avenue
Vancouver, BC V6R 1K4
Phone: (604) 257-8400
Phone: (604) 222-4020
Fax:
(604) 257-8427
Fax: (604) 222-4020
Web: www.city.vancouver.bc.ca/
Web: www.theatreterrific.ca
encourages participation of people with special
needs in regular and special recreation/fitness
programs.
______________________________________
Western Association of Persons with
Vision Impairment
Theatre Terrific is Vancouver’s first integrated
theatre arts organization. It is a registered nonprofit society offering creative drama and acting
training to people with and without disabilities.
It has a theatre troupe, which fosters authentic
expression and quality performances.
______________________________________
Valley Therapeutic Equestrian Association
6918 - 232nd Street
Langley, BC V2J 2J5
Phone: (604) 888-1262
Fax:
(604) 882-8963
Provides a therapeutic riding program.
______________________________________
Vancouver Adapted Music Society (VAMS)
46
Phone: Recreation & Leisure
parks/rec/access
Vancouver, BC V5R 4G7
Phone: (604) 433-4937
Web: www.wapvi.bc.ca
This is a non-profit society run by and for
adults who are blind or visually impaired. The
association provides social and recreational
opportunities, a computer loan bank and internet
access.
55
The City of Coquitlam
Coquitlam encourages residents of
all ages and abilities to be involved
and active in their community. We
are happy to provide recreation
programs and strive to provide
volunteer assistance to people
with disabilities. Coquitlam City
Council proudly recognizes local
companies and organizations
for addressing the physical and
social barriers for people living with disabilities and annually awards
Accessibility Awards for best practices. Some year-round programs
offered in Coquitlam include:
One-on-One Support
Deep Water Fit Classes
Volunteers provide one-on-one
support for individuals who need
extra assistance with program
participation.
Deep water exercises are ideal
for anyone who has a muscular
or joint problem, as well as post
surgery recovery. It is light on
impact, easy on the joints and a
good cardiovascular workout.
These classes are suitable for all
levels of fitness.
Jointworks
Developed by the Arthritis Society,
this exercise program assists in
mobilizing, strengthening and
increasing fitness levels of people
living with arthritis.
Waterworks
Designed and developed by the
Arthritis Society, this water program
is tailored for those with limited
mobility and joint pain.
Gentle Fit Classes
Designed for people with some
mobility problems, this is a gentle,
water aerobics class which provides a
mild workout.
Yoga
Yoga stretches and relaxes the body
for proper postural alignment and
increased circulation.
54
New Accessible Playground
A new accessible playground is
being built at Town Centre Park. The
playground will allow people of all
ages and abilities to play using a
variety of accessible features.
Coquitlam Leisure and Parks
We are interested in hearing
from the community regarding
recreational services for people
with disabilities. For more
information on leisure programs,
accessibility and community
involvement, please visit
www.coquitlam.ca or call
604-927-3000.
Air Canada
Phone: 1 (888) 247-2262
Fax: (604) 643-5797
Toll-free: 1 (800) 663-3721
TDD: 1 (800)361-8071
Web: www.aircanada.ca
______________________________________
People with Special Needs:
Air Canada offers a number of services for
people with disabilities. The identification of
your special needs, at the time of booking, will
enhance their ability to offer the services that
best meet your requirements.
Their customer service personnel will gladly
describe services available and help make
arrangements.
Attendant Fares:
An attendant who accompanies and cares for
a customer with a disability during a flight may
be able to travel on a reduced fare within North
America. Ask your travel agent or call them for
more details.
______________________________________
Carriage of Mobility aids:
Air Canada will carry the following aids as priority
baggage without charge and in addition to the
free baggage allowance:
wheelchairs walkers, canes, crutches and
braces, communication devices, prosthesis, or
medical device.
Due to special handing of wheelchair batteries,
please be sure to mention when making your
reservation if you wish to transport an electric
wheelchair.
Transportation & Access
47
British Columbia Ferries Corporation
Head Office
1112 Fort Street
Victoria, BC V8V 4V2
Toll-free: 1 (888) 223-3779
Web: www.bcferries.com
BC Ferries offers special reduced fares to
persons who are permanently disabled who
cannot travel without the assistance of an
attendant.
You must present your BC Ferry ID card to
receive the discount for you and your attendant.
To obtain your BC Ferry ID card, call the number
for an application.
______________________________________
Insurance Corporation of British
Columbia (ICBC)
Autoplan Disability Discount
Head Office
151 West Esplanade
North Vancouver, BC V7M 3H9
Phone: (604) 661-2800
Web: www.icbc.com
The first step in getting the Autoplan Disability
Discount is to get a Motor Fuel Tax Act claim
number. When you visit your Autoplan broker to
apply for the Disability Discount, be sure to take
this number, along with your Owner’s Certificate
of Insurance and Vehicle Licence.
To apply for a Motor Fuel Tax Act claim number,
contact the Consumer Taxation Branch and apply
for a fuel tax rebate. When your application is
approved, you will receive a Motor Fuel Tax Act
claim number.
To apply, write to:
Director, Consumer Taxation Branch
Attention: Refund Section
PO Box 9442, Stn. Prov. Govt
Victoria BC V8W 9V4
48
and include:
-a photocopy of your driver’s licence or a copy of
your birth certificate
-a photocopy of your Owner’s Certificate or your
lease agreement for your vehicle
-proof of your disability
(contact the Consumer Taxation Branch office for
full details).
______________________________________
Consumer Taxation Branch
Phone:
(604) 660-4524
(Lower Mainland)
Phone:
(250) 387-0654
(Victoria)
Call Enquiry BC at 1-800-663-7867 to find
numbers in other parts of the province. Or check
out their web site at:
Web:
www.fin.gov.bc.ca/ctb
______________________________________
General Motors of Canada Mobility
Program
#163-005
1908 Colonel Sam Drive
Oshawa, Ontario, Canada, L1H 8P7
Budget Car & Truck Rentals
4005 Whistler Way
Whistler, BC V0N 1B4
[email protected]
Web:
www.helijet.com
______________________________________
West Coast Air
Phone: (604) 668-7000
Fax: (604) 668-7050
Suite 2310 – 1177 West Hastings Street
Vancouver, BC V6E 2K3
Toll-free:
1 (800) 299-3199
Phone: (604) 606-6800
E-mail:
[email protected]
Facsimile: (604) 688-9165
Fax: (604) 688-7042
Toll-free: 1 (800) 374-2222
Web: www.bcbudget.ca
______________________________________
TAXI COMPANIES
______________________________________
Phone:
(604) 938-1515
______________________________________
AIR TRANSPORT
______________________________________
Blackcomb Helicopters Ltd.
Hangar Address:
E-mail:
Web: [email protected]
www.westcoastair.com
9990 Holiport Road
Postal Address:
P.O. Box 1241
Toll-free: 1 (800) 263-3777
(English)
Toll-free: 1 (800) 263-7854
(French)
TDD: 1 (800) 263-3830
E-mail:
Web: www.gmcanada.com
If you or your passenger(s) have a physical
disability which prevents you from driving or
riding in a factory-equipped vehicle, find out
about the Mobility Program for persons with
disabilities. General Motors of Canada may
reimburse up to $1,000 (all taxes included) for
the cost of adapting a vehicle so that a person
with a disability can drive it or so that it can
transport a person with a disability.
E-mail:
Phone:
(604) 938-1700
Fax: (604) 938-1706
Toll-free: 1 (800) 330-4354
[email protected]
Web:
www.blackcombhelicopters.com
______________________________________
Helijet
5911 Airport Road South
Richmond, BC V7B 1B5
Phone:
(604) 273-4688
Fax:
(604) 273-5301
Toll-free:
1 (800) 665-4354
53
Langley (604) 576-1167
______________________________________
White Rock/
South Surrey (604) 576-6653
______________________________________
Maple Ridge/
Pitt Meadows (604) 462-8522
______________________________________
Sea Bus
The Sea Bus is completely accessible. The
walkways to the Sea Bus terminal oneither side
of the inlet are stair-free, with elevators and
ramps available for use.
______________________________________
Sky Train
Sky Train, the rapid transit system serving
the Lower Mainland, is accessible to those
passengers with mobility impairments, including
those in wheelchairs, with the exception of
Granville Station. Sky Train is also accessible
to persons with visual or hearing impairments,
using voice announcements of station stops, and
large signs to indicate arrival at each station. For
those people eligible for HandyDART, BC Transit
provides passengers with a concession fare.
______________________________________
Vancouver Taxi
Vancouver Taxi Ltd
302 Industrial Avenue
Vancouver, BC V6A 2P3
Phone:
(604) 255-5111
Toll-free: 1 (877) 871-8294
Vancouver Taxi provides modified cabs for people
with disabilities. Modifications include a raised
roof, a ramp and tie-downs to keep wheelchairs
in place. Regular cab rates are charged. All trips
must originate or terminate in Vancouver.
______________________________________
VIA Rail - Train Transportation
Pacific Central
1150 Station Street
52
Phone:
1 (888) 842-7245
(Information & Reservation)
Web: www.viarail.ca
______________________________________
Whistler for the Disabled
Our site will provide you with all the information
you will need prior to your visit and during your
stay.
Find the latest Weather forecasts for your
travel planning needs along with Transportation
Options, Disabled Friendly Accommodations,
Assistance and Facilities that are available
specifically for the disabled.
______________________________________
BUS TRANSPORTATION TO WHISTLER
______________________________________
Greyhound Canada Transportation Corp.
200-1150 Station Street
Phone:
(604) 482-8747
Fax: (604) 683-0144
Toll-free: 1 (800) 661-8747
Web: www.greyhound.ca
______________________________________
CAR RENTALS
______________________________________
Avis Car Rental
4315 Northlands Boulevard
For more information call:
Toll-free: 1 (800) GM-DRIVE
TDD:
1 (800) 263-3830
______________________________________
Greyhound Canada Transportation
Corporation
Main Terminal
Pacific Central Station Via Rail Station (1)
1150 Station Street
Vancouver, BC, V6A 4C7
Phone: (604) 683-8133
Customer Service:
Phone: (604) 661-0328
Fax: (604) 661-0333
Web: www.greyhound.ca
Greyhound allows a person with a disability and
his or her escort to ride together for the price of
one ticket. This applies only to regular fares and
does not apply to specials. You must have a valid
Disability Card to receive the escort’s ticket for
free.
______________________________________
Hope Air
4711 Yonge Street, Suite 703
(Procter & Gamble Building)
Toronto, Ontario M2N 6K8
Toll-free: Phone:
1 (877) 346-HOPE (4673)
(416) 222-6335
(Toronto area)
Phone:
(604) 932-1236
Fax: (604) 932-3026
Fax: (416) 222-6930
Toll-free: 1 (800) 879-2847
E-mail:
[email protected]
Web: www.hopeair.org
Web:
www.avis.ca
Hope Air is a registered charity. Their mission is
to serve Canadians in financial need by providing
free air transportation to recognized facilities for
medical care not available in the patient’s home
community. This charity assists all Canadians
with a wide variety of illnesses.
______________________________________
Kimber Cabs Taxi Service
Unit 160 - 5671 Minoru Boulevard
Richmond, BC V6X 2B1
Phone: (604) 488-8888
Web: www.kimbercabs.com
This is Canada’s first 100% accessible fleet,
available in Richmond only. All trips must be
made to or from Richmond.
______________________________________
Ministry Of Employment and Income
Assistance
Bus Pass Program
Ministry of Employment
and Income Assistance
PO Box 9430 Stn Prov Govt
Victoria BC V8W 9V2
Phone:
(250) 387-4331
(Victoria)
Phone:
(604) 682-0391
(Lower Mainland)
Toll-free: 1 (888) 661-1566
(Rest of BC)
An annual pass for public transit systems is
available to assist low-income seniors or persons
with disabilities to participate more fully in their
communities.
______________________________________
Ministry of Provincial Revenues
Customer Service and Information Branch
Vancouver, BC V6B 6B2
Phone: Toll-free: (604) 660-4524
(Vancouver)
1 (877) 388-4440
49
Web: www.rev.gov.bc.ca/ctb
Fax your provincial tax questions or comments
to 604 660-1104. Please provide all the details
concerning the transaction or the item you are
asking about.
The Social Service Tax Act provides a concession
under which qualifying passenger vehicles
modified to
accommodate persons with a physical disability
may be eligible for a reduction in the tax payable
on the purchase or lease of the vehicle. This
concession is provided to ensure that persons
requiring such vehicles
do not pay a higher rate of tax simply because of
the additional costs of the modifications.
Persons with certain physical disabilities are
eligible for a refund of the provincial tax they
pay on gasoline, diesel, or propane used in their
vehicles. Each eligible person main claim a
maximum refund amount of $500.00. For more
information see The Motor Fuel Tax Act and
Regulations on the web at:
Web:
www.rev.gov.bc.ca
People with certain physical disabilities are also
eligible for a refund of PST on propane acquired
to propel a motor vehicle.
______________________________________
Ford of Canada’s Mobility Plus Program
Toll-free: 1 (800) 565-8985
Web: www.ford.ca
Ford of Canada is now offering up to $1,000
toward the installation of adaptive driving aids or
mobility assistance equipment with the purchase
or lease of any new Ford of Canada car or light
truck.
______________________________________
Pacific Coach Lines
Phone:
Toll-free: 50
(604) 662-7575
(Reservations/General Inquiries)
1 (800) 661-1725
For En Route Pick-up Reservations in Vancouver
please call:
Phone:
Toll-free: (604) 662-8074
1-800-661-1725
(Canada & U.S.)
Fax: (604) 681-4634
Pacific Coach Lines
(For Administration, Sales and Maintenance)
Head Office
Suite 210 - 1150 Station Street,
Vancouver, BC, V6A 4C7
Web: www.cra-arc.gc.ca
Federal Excise Gasoline Tax Refund Program
The federal government allows a tax rebate on
gasoline for people with disabilities, provided the
applicant is not able to use public transportation.
______________________________________
Social Planning and Research Council of
British Columbia (SPARC)
Parking Permit Program for People With
Disabilities
201 - 221 East 10th Avenue
Vancouver, BC V5T 4V3
Phone: (604) 718-7733
(parking permit enquiries)
Phone: (604) 708-8118
Fax: (604) 736-8697
Fax: (604) 681-1515
Web: www.pacificcoach.com
Web: www.sparc.bc.ca
Pacific Coach Lines will deduct the cost of the
ferry from the ticket price when travelling from
Victoria to Vancouver.
______________________________________
Pacific Transit Cooperative
300 - 3150 East 54th Avenue
Vancouver, BC V5S 1Z1
Bookings: (604) 430-2692
Cancellations/Dispatch: (604) 430-2892
Info/Registration/Tickets/
Taxisavers: (604) 430-2742
Fax: (604) 432-1683
______________________________________
Revenue Canada
Vancouver Tax Service Office
1166 West Pender Street
Vancouver, BC V6E 3H8
Fax: (604) 689-7536
The Parking Permit Program, operated by the
Social Planning and Research Council of BC,
issues parking permits to enable people with
disabilities to legally park in designated zones
throughout British Columbia.
______________________________________
Taxation - GST Credits for BC
Toll-free: 1 (800) 959-1956
This toll-free number provides GST and other
refund information.
______________________________________
Taxi Saver Program
1600 - 4720 Kingsway
Burnaby, BC V5H 4N2
Phone: (604) 453-4634
Fax: (604) 453-4628
A program for residents of the Greater Vancouver
Area Transportation Service Region who have
a HandyCard issued by TransLink. A person
is eligible for HandyCard if he or she has a
permanent physical or mental disability that
prevents the use of regular public transit without
assistance. Call the above number to obtain a
HandyCard application. Customers may call the
participating taxi company of their choice and
book service directly.
______________________________________
Translink
Head Office
4720 Kingsway
Burnaby, BC V5H 4N2
Phone: (604) 453-4500
Translink Information Line:
Phone:
(604) 953-3333
For transit schedules or trip information, please
call the Customer Information Centre above.
______________________________________
Handi-Dart
This service provides transportation for anyone
unable to use regular public transit. The cost of
the service is similar to the regular fare structure
in each community. Forty-eight hours notice is
generally required and priority is given to those
needing transportation for work, medical, or
education purposes. A Handy Pass, for use on
the rapid transit system in the Lower Mainland,
is ordered through the BC Transit office. Check
your telephone directory white pages under
HandyDART for the office in your community.
HandiDART
Contact Numbers
______________________________________
Vancouver
(604) 430-2742
______________________________________
North Vancouver
(604) 980-3691
______________________________________
Richmond
(604) 279-7090
______________________________________
Surrey
(604) 591-3346
______________________________________
Burnaby/
New West/
Tri-Cities (604) 524-3655
51

The Disability Resource Guide for BC

Transcription

Similar documents

TOWNSHOES PARK ROYAL FIT OUT

Brotoloc South Brochure

Hajoca Corporation

Joint Benefit Concert Flyer

Scanned Document

Eservus – September 2016

SPECIALTY GLASS - OBSCURE glaztech.com - Glaz

Cellofoam`s PERMACOOL® Shippers

Skibox - PistenBully

fright nights! - Discover Canada Tours