Introduction By The Managing Member

Transcription

Introduction By The Managing Member
CONTENTS
PAGE
Introduction by the Managing Member
1
Mission Statement
3
Our History
3
Ownership Structure
5
Management Structure and Governance
5
Our Most Material Issues
8
Use of Appropriate Technology
11
World Class Products for World Class Customers
13
The Vimal Team
16
Research, Marketing and Procurement
21
Occupational Health & Safety
22
Environmental Management
25
Social Responsibility and Community Investments
27
Stakeholder Engagement
28
DTI Codes Of Good Practice
28
Human Rights
29
Lessons Learned and the Way Forward
29
Request for Feedback
30
GRI G3 Application Level Requirements
31
GRI Content Index
32
Non- Independent Assurance Statement
33
INTRODUCTION BY THE MANAGING MEMBER
Vimal Clothing Enterprises cc (hereafter, ‘Vimal’) is a privately owned Durban-based clothing manufacturing
company with a 26 year history. With more than R35 million in annual revenues, we are no longer classified
as a SMME, or ‘Small, Medium or Micro Enterprise’, which brings with it both excitement and challenges.
While extending beyond this economic milestone marks a significant and exciting development in our company, it also heralds a need for Vimal to ensure that the governance and management of the company moves
from our historical ‘family business approach’, to a more structured ‘corporate approach’. This Sustainability Report is therefore a demonstration of our efforts to streamline our data management and reporting to
key stakeholders.
Since 1981, our primary manufacturing output has always been apparel, although we
did spend a few years experimenting with furniture making and other initiatives. At
present, our business consists of four business units: Vimal Clothing; Yash Clothing;
Functional Sportswear and Niam Embroidery. Through the acquisition and development of these four equally important units, we have been able to diversify our products and services portfolio while identifying and concentrating on products that best
suit our specific core competencies. Each of the business units is unique in its specific
focus, but they ultimately work harmoniously with each other to share in making Vimal
a successful manufacturer of sporting apparel.
As a South African supplier of Puma AG, a world class sports brand, Vimal was invited
to participate in a development programme supported by the German Development
Agency (GTZ) and the Global Reporting Initiative (GRI) that taught us how to produce
a Sustainability Report such as this one.
Prior to the first workshop held in Cape Town in July of 2007, we knew nothing about
Sustainability Reporting and very little about ‘Corporate Responsibility’. We knew
that our success over the past 26 years has been based on our ability to focus on
being ‘a good company’, but we never had occasion to understand that our customer
and employee-centric approaches to surviving in a highly competitive market was of
interest to people other than ourselves. The reporting process has therefore helped
us understand how well we have been doing, while allowing us a unique opportunity to consider whether the
business as a whole, or specific components within it, could be improved. Specifically, our attention has been
drawn to issues such as environmental performance and improved employee engagement.
However, it should be remembered that Vimal is not a large publicly listed company with endless supplies of
cash or, more importantly, time.
I, as the Managing Member, am but one man, and while I have a small team of dedicated management support
staff, a task such as developing this Report is a monumental challenge when our time is already exhausted on
the day-to-day activities involved in running our business. Thus we need to stress that this is our ‘first effort’ in
producing a Sustainability Report, and while we may not have included all of the information stakeholders might
require, we trust that we have made the best effort possible in our particular circumstances.
Thankfully, the process of reporting was facilitated by Trialogue Assurance Services, a Johannesburg-based
consultancy that offers similar services to companies that tend to be a lot larger than Vimal, with support from
the GTZ, the GRI and Puma.
The primary goal of this Report is to offer our many stakeholders an opportunity to better understand who we
are as a company, as a team of individuals and as a proudly South African manufacturer of clothing. The following pages provide a summary of our ‘Most Material Issues’, including a discussion of how we believe we
have been doing thus far and how we hope to improve in the future.
It is important to note that the reporting period under question is limited to the 2007 Calendar Year (CY 2007),
although we have attempted to include data for 3 years where it has been relatively easy to assemble. Where
possible, trend analyses have been conducted for all available data on a month-by month basis.
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Our operations exist only in South Africa, and while our largest clients (Adidas and Puma) are international
companies based in Germany, our sales are all directed to the South African subsidiary of these companies. All
of our other clients are based in South Africa, while our principle suppliers of machinery and fabric are based
overseas (principally Thailand and Taiwan).
The value of this Report may not lie within these pages, but rather within the many lessons we learned while
pulling this information together. Mostly, we learned that we actually possessed information, statistics and
ideas that could support our assumptions about how good a company we are, as well as how we can potentially
improve in the future.
The content of this Report is set out according to the GRI’s G3 Guidelines, and because this is our first attempt
at reporting our objective has been to meet the Application Level C requirements.
At this time, it is my hope that you will find value in the information we have compiled on your behalf, and we
hope that you will contact us should you have any questions or comments about this Report.
Sincerely,
Nayan Kalidas
Managing Member
Vimal Clothing Enterprises
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MISSION STATEMENT
Vimal Clothing Enterprise cc is committed to:
1.
Maintaining and expanding our reputation as a specialised knitted and woven garment supplier
2.
Maintaining a low cost structure and improving our efficiency standards
3. Moving with changes in manufacturing technology and ensuring that production is in-line with best practices
4.
Recognising that our employees are our greatest asset, and accordingly attracting and retaining quality
people who will identify with our culture of integrity and flexibility
5.
Continuously recognising our commitment to quality in our range of products, as well as in our service to
customers
6. Remaining a sound organisation through growth and profitability
OUR HISTORY
History is said to be the blueprint of the future, and nowhere is this more apparent than at Vimal Clothing
Enterprise cc.
Since 1981, when the Kalidas family first started Vimal Clothing, the company has continuously expanded
its capacity in order to ensure that the company demonstrated a continuous ability to provide client-specific
solutions to challenges presented by a diverse range of customers.
The success of Vimal has been centred on its ability to translate customer challenges into innovative solutions
that break traditional moulds and offer strategic solutions within rigid constraints of time, quality and price.
During the infant stage of the business (the first four years) Vimal operated as a ‘cut, make and trim’ (CMT)
factory which established a comprehensive understanding of the apparel business. However, we quickly learned
that in order to afford maximum value to our clients we had to learn how to specialise in a select range of
key products.
As such, we chose to focus on a product range that incorporates the following garments, and their many
variations within the respective divisions.
MENS
LADIES
GIRLS & BOYS
Tracksuits
Tracksuits
Tracksuits
Jackets
Jackets
Jackets
Pants
Pants
Pants
Shorts
Shorts
Shorts
Soccer Shorts
Soccer Shorts
Soccer Jerseys
Soccer Jerseys
In 1987, during the second phase of our business, we started producing tracksuits for corporate clients and wholesalers targeting the medium price market. By
learning from our past experiences, focusing on products that best suited our core
competencies, and proving that cost effectiveness, on-time deliveries and unquestionable quality were at the heart of being a customer-centric company, Vimal was
able to attract Adidas South Africa as our first flagship client in 1989.
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Through the process of learning how to work to the exacting standards of Adidas South Africa, Vimal has been
able to gain an invaluable understanding of what it takes to effectively compete in an industry that is critically
affected by the ease in which products can navigate across international boundaries. While price will always be
a key success factor in the garment manufacturing industry, it is not the only issue that buyers are interested in,
and by learning to meet the quality, labour and environmental expectations of a company such as Adidas, we
are in a position to report that our client list proudly includes the likes of Nike, Puma, Reebok and TotalSports
(among others).
Embroidery
Functional Sportswear
Nike
Adidas
‘81
526
Yash Clothing
Start (20 employees)
‘87
Puma
‘94
‘99
‘01 ‘02
‘07
MILESTONES
1981
Start with 20 employees (526 at the end of 2007)
1987
Start of supply relationship with Adidas (still the largest customer)
1994
Start of supply relationship with Nike (no contracts in 2007)
1999
Started Niam Embroidery with 12 employees (24 at the end of 2007)
2001
Start of supply relationship with Puma
2002
Started Functional Sportswear with 50 employees (103 at the end of 2007)
Started Yash Clothing with 34 employees (95 at the end of 2007)
2006
Start of supply relationship with Reebok and TotalSports (Foschini Group)
2007
Move into new premises in Mount Edgecombe (Umhlanga)
Of course, the growth of our client base has also meant a significant growth in the physical size of our business.
Vimal outgrew our first factory in the Phoenix Industrial Park and moved to the Redhill Industrial Park back
in 1996. In 2007, 11 years after our first major move, we were pleased to cut the ribbon on our new factory
situated in the Mount Edgecombe Industrial Park, adjacent to a beautifully appointed golf estate.
Our decision to relocate was predicated by our need to ensure that our employees could be afforded a factory
that is easy to access their homes, that is safe, and that demonstrates that their employment is secure, as
demonstrated by a factory that is superbly appointed and ready to allow for future growth.
In 2002 we noticed an increased demand for soccer jerseys and shorts. This initiated the acquisition of
subsidiary corporations which focused their mainline operation on soccer outfits. The knits allowed us to
compliment our woven product range. We are currently producing garments for blue chip corporations such as
Adidas, Puma, Nike, Reebok and the Foschini Group (TotalSports).
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Vimal Clothing was originally established a closed partnership. However, Mr Nayan Kalidas (‘Kali’ to all who know
him) was given the opportunity to buy the full 100% interest
in Vimal Clothing, creating an opportunity to expand the
business into what is now known as Vimal
Clothing Enterprise cc (‘Vimal’), with the Shareholding in
Vimal limited to Kali (70%) and his wife (Naina, 30%).
Under this banner, Vimal now consists of four 100%
wholly owned subsidiaries, including:
•
Vimal Apparel, our primary garment
manufacturing entity
•
Functional Sportswear
•
Yash Clothing
•
Niam Embroidery
VIMAL CLOTHING ENTERPRISES CC
OWNERSHIP STRUCTURE
Vimal Apparel
(305 employees)
Functional Sportswear
(103 employees)
Yash Clothing
(95 employees)
Niam Embroidery (23 employees)
Apparel production is broken into various categories, whereby Functional Sportswear focuses on specialized
garments, particularly with respect to soccer, Yash Clothing focuses on entry level sporting apparel and Vimal
Clothing produces a full range of all sporting and fashion garments. Niam Embroidery offers a value-adding
service to all of the business lines, including embroidery and sublimation printing services.
With the exception of Yash Clothing, all subsidiaries are located at our Mount Edgecombe facilities in Durban,
South Africa. Yash is located in Umzinto, one of Durban’s other non-metro under-developed areas. When,
Yash was started in 2002 the intention was to create additional jobs for machine operators in an area where
access to transport is less of a concern. Based on the success of the initial model, the employee
population has grown from 50 to just over 100 employees, with the higher skilled activities (e.g., design and
cutting) being retained within our centralised Vimal factory.
MANAGEMENT STRUCTURE AND GOVERNANCE
Within Vimal, the overall management structure is limited to four tiers of control. Ultimately, all decisions are
taken by the owner of the business, but the day-to-day
running of the business resides with the managers and
supervisors.
Communication, particularly between departments and
business units, is perhaps our most important critical
success factor.
Although Vimal is in essence ‘one company’, the four
separate business units (Vimal, Functional, Yash and
Niam) operate as independent entities within the structure. However, the success of each business unit, as
well as Vimal on the whole, is critically dependent upon
ensuring that the management team from each unit regularly interacts to ensure smooth and efficient production
flow.
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In order to ensure that the same principle of effective communication cascades down throughout the entire company, employee communication is managed through reporting lines to Floor Supervisors and
Shop Stewards.
Although these are represented as the 4th tier in our management structure, they are as important, if not more
important, than all other tiers, due to our reliance on our production team to ensure that client expectations are
achievable, and that potential challenges are quickly identified and addressed.
Nayan (Kali) Kalidas
Managing Member
Saras
Production Manager
Nishel
Soccer Products
Julie
Design Manager
Solitha
Financial Manager
Sandra/Michelle
Sourcing Department
Amit
Trims Department
Shireeta/Caroline
Design Supervisors
Khemie
Payroll/HR Department
Rita
Bulk Design Production
Vishnu/Vishal
Cutting Room
Priscilla
Embroidery
Sandra/Mala/Angie
Floor Management
Floor Supervisors
Shop Stewards
The overall management structure of the company is divided in to the following core elements:
Owners:
Because Vimal is a privately held family-owned company our ‘Board’ consists of
our two owners and ‘Board Meetings’ often equate to ‘dinner at home’, where Mr.
and Mrs. Kalidas are Vimal Clothing’s decision makers.
Production Manager:
Saras plans all aspects of our production, including the time frames required to
complete orders. She also communicates with all of our customers to address production queries.
Finance: Solitha is responsible for all aspects of our financial management.
Soccer:
Nishel is responsible for co-coordinating all of our Soccer and Sublimation orders.
Floor Management:
Our Production Managers (Sandra, Mala and Angie) make sure that all production
orders are completed on deadline and that all goods are delivered on time to our
customers.
Payroll/HR:
Khemie makes sure that all workers are paid on time and that all of their queries are
answered satisfactorily.
Trims Manager:
Amit oversees the Trims Department, including the ordering of all trims to produce
our goods as per client expectations of quality, cost and time.
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Shop Stewards:
The shop stewards relay all worker queries to Management and initiate meetings to
discuss any problems.
Design: Julie is responsible for coordinating our product development.
Our financials are audited by an external service provider, as required by law,
and our company registration documentation is kept up to date during our annual audit process.
Policies and procedures are typically established by the relevant business unit
or department manager, and are discussed amongst the management team to
ensure that they are consistent with our vision, mission and values.
The conduct of our employees is guided by our Code of Conduct, which is
signed by each employee when they join Vimal. This Code addresses employee rights, misconduct, disciplinary counselling, grievance procedures
and sanctions.
Our environmental performance is monitored and measured according to
our environmental policy which addresses the identification and management of impacts and emissions, the use of materials and supplies that have
a reduced environmental impact, the reduction of wastes, and increasing
energy efficiency.
Our occupational health and safety policy is applied to ensure that the safety and well-being of employees is
protected across all of our operations. This policy addresses the identification and management of risks and
hazards, the training of all employees, incident and accident reporting procedures, and the management of
injuries on duty.
It is the responsibility of each employee to identify ways in which our environmental and safety performance
can be improved.
Employee engagement occurs via Shop Steward Meetings every Monday morning, with an additional meeting
with concerned employees occurring on Monday afternoons.
Anyone wishing to raise specific concerns about the operation of the business, or specific personal or professional challenges, are invited to use one of these two mechanisms to raise issues of specific interest or concern
to the company.
In special circumstances, an open door policy is maintained by Kali. Anyone wishing to ‘quietly’ discuss a
specific issue is invited to call upon Kali when required.
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The canteen is
often where issues
of concern or
interest are debated,
discussed and
raised with the
management team.
OUR MOST MATERIAL ISSUES
At Vimal, we define “material” as those issues that can, or in fact do, have a significant impact on our ability to
remain competitive within the markets we operate.
Given the nature, structure and operating environment of our company, we tend to regard production, product
safety and labour issues as our ‘Most Material’, while environmental issues have, until recently, been of limited
concern to us.
Ultimately, we believe that the long-term viability of our business rests on our ability to manage the following
issues, as identified by our management team through their daily interaction with key customers, suppliers
and employees:
ISSUE
PERFORMANCE
TARGETS
Production efficiency,
delivering on-time
Customer complaints about late deliveries
are rare but performance can still improve.
In 2007 no penalties were levied by any
clients.
Currently working on the installation of a new
IT system to capture production data to improve efficiency.
• Complete the integration of IT systems for
automatic order generation with Adidas
• Engage other key clients
(Puma, TotalSports) to discuss similar
possibilities.
Compliance to the
National Bargaining
Council (Clothing
Industry)
Vimal is certified as a ‘Compliant Member’
of the NBC.
As a certificated member, Vimal has been
able to prove that we
• pay correct normal and overtime wages
• pay appropriate end of year bonuses
• pay for appropriate benefits
• adhere to appropriate guidelines on normal
and overtime hours.
• Maintain certificated compliance to the
NBC
• Ensure that no employee is treated in
a manner that is inconsistent with the
agreements established by the NBC
• Ensure that all employees work towards
targets leading to the payment of bonuses
To date, no unresolved concerns or complaints are outstanding with the NBC, and no
complaints have ever led to CCMA arbitration.
New technology
The implementation of new technology within
Vimal has increased the output per worker,
particularly for specialised tasks such as
pocket affixation.
Quality and sophistication of products has
increased due to the presence of higher
value-add machinery, ultimately leading to
an increase in orders that Vimal otherwise
would not be able to fill.
• Complete the installation and conversion to
automated cutting machines.
• Complete the installation and development
of skills to operate the new automated cuff,
collar and waistband knitting machines.
• Investigate possibilities to procure an
automated marking system to increase
accuracy and efficiency, and to reduce
material wastage.
DTI Codes of
Good Practice
The Department of Trade and Industry (DTI)
Codes of Good Practice are a set of government principles in support of Broad Based
Black Economic Empowerment (BBBEE) in
South Africa. The Codes come into full effect
at the end of February 2008, and at the time
of writing this Report, we are in the process
of undergoing a review of our status according to these Codes.
• Vimal is committed to completing a full
assessment of our Codes status within
the first half of 2008, and we will discuss
this assessment in our 2008 Sustainability
Report.
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ISSUE
Securing adequate
orders to ensure the
long-term financial
viability of the
company
PERFORMANCE
TARGETS
Vimal is proud of our record of never having
cause to commit employees to ’short time’,
or to retrench employees due to lack of orders.
• Maintain current clients, and ensure that
growth in new orders does not affect
our ability to meet existing performance
expectations.
• Ensure that increased capacity due to new
and more efficient technology is met by
increased order taking.
The quantity of 2007 orders was sufficient to
merit the increase in staff complement by 79
employees.
Welfare of our team
Vimal is committed to ensuring a policy of
‘zero short shifts’, where all employees are
guaranteed full weekly wages.
Annual performance and zero sick leave
bonuses are paid out to workers in
exchange for their dedication to performance
excellence.
• Maintain a zero ‘short shift’ policy within
the company
• Ensure a zero redundancy policy
• Ensure that wages are paid in-full, on time
and, where possible, in the presence of
performance and special gratitude awards
• Implement our ‘Qualifying for 2010’ bonus
scheme for awarding employees who
reduce their sick leave.
Long service awards are given to employees
who complete 5 years (or more) service.
School fees are payable to employees who
meet specific performance criteria, thus reducing their financial concerns.
All employees are allowed to take the day off
on the first day of the school year, to assist
their children with school enrolment.
Workplace safety
Although appropriate safety equipment is
used, 3 employees sustained injuries in the
cutting room.
An Injury on Duty (IOD) Register is maintained within the factory, and at our off-site
assembly plant in Umzinto (Yash Clothing).
Supervisors conduct daily inspections to
manage risks, including ensuring that needle
guards are not removed and that work spaces are free from obstructions.
Inspections of potential workplace hazards
are conducted on a bi-weekly basis or as/
when necessary.
6 employees are trained by St. John’s Ambulance in First Aid every 3-years.
Fire fighting training has been conducted by
Chubb Fire.
All fire fighting equipment is tested on a
monthly basis.
Evacuation drills are conducted on a
6-monthly basis.
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• Complete the installation and conversion
to automated cutting machines, which
is expected to reduce our exposure to
cutting injuries.
• Continue to maintain an up-to-date IOD
register, and to discuss to discuss ‘near
misses’ when they are raised.
• Continue to conduct regular workplace
hazard inspections.
• Continue to adhere to fire prevention,
evacuation and fighting programme.
• Avoid all injuries on duty to reach our
target of ‘Zero Harm’
ISSUE
PERFORMANCE
TARGETS
Theft and unethical
behaviour
On-site losses are minimal at Vimal premises. However, losses can occur both in-transit
and in customer warehouses.
On-site monitoring of losses is monitored
by comparing cutting stats with packaged
orders and defaults.
The implementation of on-site CCTV cameras has reduced occurrences of theft and/
or over-reporting of work performance.
One incident of personal property theft was
identified and addressed during the course
of the year.
• Continue to monitor potential losses.
• Continue to remind employees of their
responsibility to avoid theft and unethical
behaviour.
Cost Reduction
Vimal continuously strives to reduce operating costs and overheads.
Our 2007 focus was on the implementation
of new technology to speed up production,
reduce labour costs and reduce wastage.
• Complete the installation of data management system to control inventories of
fabric and accessories.
• Complete the acquisition and installation of new machinery to further improve
production efficiencies.
Absenteeism and
Late Arrival
2007 saw a significant increase in employee
absenteeism and late arrivals, although
much of the tardiness was directly linked to
the new location and has been addressed.
• Complete the implementation of the
‘Qualifying for 2010’ bonus scheme to
reduce absenteeism.
Skill levels
Although skill levels are not a concern in the
short-term, the lack of interest in garment
manufacturing among the youth of South Africa is an ongoing concern for the future.
• Need to investigate ways to find new
machine operators, including the possible
need to relocate some of the assembly
activities to more rural areas.
Solid waste sent for
disposal, including
fabric wastage
Fabric wastage has been identified as a
cost-first, environmental second, concern.
The move to new technology has already begun to demonstrate a decrease in the number of waste haulage bins being retrieved
from our premises.
The move to new technology has increased
the amount of recyclable materials (specifically plastic) being generated within the factory.
• Continue to implement new technology to
ensure that fabric wastage is reduced.
• Identify ways to sort and recycle solid
wastes.
Quality of local fabric
suppliers
Although Vimal is committed to procuring
fabric from local suppliers, issues of quality
and on-time delivery continue to be a limiting factor.
• Continue to engage with local suppliers to
identify ways in which Vimal can increase
purchases from them, without compromising on customer quality expectations.
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USE OF APPROPRIATE TECHNOLOGY
As a proudly South African company, we are constantly reminded of the need to
balance the challenges of operating within a globally competitive market with the
socio-economic challenges in our community. Poverty, high unemployment and the
presence of less than scrupulous employers all plague the South African industrial
sector, and we are constantly reminded that Vimal is ‘an employer of choice’ rather
than ‘an only option’. As such, we believe that the delicate balance between competitive pressures toward automation and job creation places Vimal in the unenviable
position of looking for inventive ways to improve efficiencies without compromising on
our commitment to the welfare of our staff.
Over the past 26 years of operation, we have focused mainly on ensuring that
our cutters, machine operators and finishers were all supplied with reliable, safe
and appropriate machines that would allow them to deliver against increasingly
challenging targets.
However, our experience over the past couple of years has indicated that we must
alter our production strategies to rely less on human behaviour and more on the
increased accuracy and efficiency of computers.
Although our design, printing and planning activities have been at least partially automated for several years, 2007 became our watershed year for the automation of
production activities. Thus far, we have acquired one large automated cutting machine (Lectra VectorFashionMH8Cutter) which is expected to reduce cutting time by up to 80%, while improving our ability to make more
efficient use of raw material and reducing cutting errors, thus decreasing the volume of wastages being sent
to landfills.
We have also purchased two automated cuff, collar and waistband knitting machines which will reduce our
concerns over access to reliable sources of knitted cuffs, while allowing us to offer clients more sophisticated
cuff, collar and waistband options. These three machines are expected to be fully operational before the end
of the first quarter of 2008.
CUTTING
Basic Cutting Machines
End Cutter Machines
Lectra VectorFashionMH8Cutter
Hand held electric cutter/knife
Hand held straight line end cutter/knife
Automated fabric cutting machine
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6
1
KNITTING
Mechanical Knitters
Kauo Heng Flat Bed Knitters
Mechanical knitting machine for collars and cuffs
Computer-aided knitting machine for collars and cuffs
3
2
Single head automatic logo embroidery machine
Four head automatic logo embroidery machine
Eight head automatic logo embroidery machine
Fifteen head automatic logo embroidery machine
Twenty head automatic logo embroidery machine
Twenty head automatic logo embroidery machine
Printing machine for creating sublimation heat transfers
Heat transfer press for sublimation prints
Small scale heat transfer press for sublimation prints
1
1
1
1
1
1
1
1
3
EMBROIDERY AND PRINTING
Tajima TMEX – c901 Embroidery Machine
Tajima TFMX – 2c904 Embroidery Machine
Tajima TFHX – 2c1208 Embroidery Machine
Tajima TMFD – 615 Embroidery Machine
Tajima TMFD – 620 Embroidery Machine
Tajima TFGN – 920 Embroidery Machine
Sublimation Machine
Monti Midi Printer Press
Mini Printer Press
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ASSEMBLY AND MATERIAL PREP
Flat Machines
Overlock Machines
Double Needle Machine
Multi Needle Machine
Button Hole Machine
Bartack Machine
Coverseam Machine
Semi Automatic Snap Machine
Fusing Machines
Button Sew Machine
Blind Stitch Machine
2 Needle Chain Stitch Machine
AMF Reece Semiautomatic Jet Pocket Machine
Juki Elastic Semiautomatic Tacking Machine
Standard operator sewing machine for normal seams
Standard operator sewing machine for panel joining
Operator sewing machine for specialised assembly
Operator sewing machine for lay-down striping
Operator sewing machine for button hole installation
Operator sewing machine for seam reinforcement
Operator sewing machine for hemming of knitted fabrics
Operator machine for installing press studs and eyelets
Operator machine for fusing vylene to fabric
Operator machine for button installation
Operator sewing machine for specialised hemming
Operator sewing machine for lay-down striping
Operator sewing machine for the installation of pockets and jets
Operator sewing machine for cutting and tacking elastic
112
92
22
15
5
8
12
4
3
1
1
1
2
1
FINISHING
Viet 4413 Vacuum Pressing Machine
Yiulih YP130H Vacuum Pressing Machine
Spot Cleaning Machines
Operator clothes ironing machine
Operator clothes ironing machine
Operator machine for removing stains and markings
4
17
2
OTHER EQUIPMENT
Air Compressors
Semi Automatic Strap Machine
Crown Stock Pickers
Hyster Forklift
Air compressors to supply air to machinery
Operator machine for strapping boxes
Mobile operator machines for collecting fabric from stores
Mobile operator machine for moving pallets
6
4
4
1
Unfortunately, the move to automated cutting
machines has already created a concern for our
management staff. Of the six cutting room operators currently within our employ, we predict that
we will only require two cutter operators once the
new technology is in place. Our hope is that we
will be able to relocate the other four staff members, but are worried that we will need to shed
these staff members due to a lack of equal pay
opportunities. Although this is a concern for Vimal, we are confident that these individuals have
obtained a high degree of specialised training and
guidance over their period of employment with us,
and it is our assumption that our industry colleagues and competitors will soon be benefitting
from our loss.
Nonetheless, we are pleased to be in a position
where we can now offer our clients an improved
range of products and services, guaranteeing
even better quality control performance than
we’ve grown to be recognised for.
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WORLD CLASS PRODUCTS FOR WORLD CLASS CUSTOMERS
At Vimal Clothing Enterprise cc we pride ourselves in our ability to provide brand-conscious companies and
distributors with the services necessary to monetise their goodwill with minimum delay and fuss.
From design and embroidery through to sampling and manufacturing, Vimal is a confident and proven supplier
of all required services. All of our core competencies can be use as part of a suite of services or as a standalone specialised task. Tailoring our offering to each client’s individual needs allows us to ensure that each job
meets highly restricted specifications. Additionally, the strategic outsourcing of specific tasks to leading professional affiliates within our controlled network enables us to make a wide range of supplementary services available, whilst ensuring that we maintain high standards of quality assurance over all aspects of the relationship.
Since 1987, we have been a proud supplier of sporting apparel to Adidas, one of the world’s most recognised
and respected companies. We recognise that as a condition of our ongoing relationship with such a well known
company, we must constantly adhere to strict controls over quality, timeliness of deliveries, as well as environmental and health and safety concerns.
In the first few years of our supply agreements, Vimal struggled to fully understand and comply to their contractor compliance requirements. However, we quickly learned that by raising our production standards to meet
their world class expectations, we could become a world class producer of garments: able to supply any global
brand that is seeking an African partner.
Following on from our partnership with Adidas, Vimal has had the pleasure of developing supply relationships
with the following blue chip clients:
•
Nike •
Puma •
Reebok
•
TotalSports (Foschini)
•
Sedsports
As a supplier to the above listed companies, Vimal is subject to regular site inspections. Although we’ve never
considered these visits as a threat to our relationship with our core clients, we have nonetheless found the
inspections stressful due to our ongoing desire to be externally assured as a ‘Good Corporate Citizen’.
PUMA SAFE SCORES:
Weight
2007
2005
2002
Social
50.00%
49.30%
46.42%
48.05%
Environmental
10.00%
8.00%
7.57%
8.15%
Health & Safety
35.00%
29.10%
30.82%
31.92%
Additional
5.00%
4.71%
3.51%
5.00%
100.00%
91.11%
88.32%
93.12%
B
B
B
Classification
Both Adidas and Puma have become significant contributors to our ongoing process improvement programme
through their processes of contractor compliance audits.
Results from these audits, including Puma’s SAFE audits (above), have been a helpful benchmark of our performance in Social, Environmental and Safety areas.
13
Vimal was proud to
manufacture the SA
team kit for the 2006
Commonwealth
Games in Australia
On close inspection of our audit results, we have
found that while we continue to excel in the Social
aspects of Puma’s audits, we still have significant
room for improvement in both the Environmental
and Health & Safety areas. These findings are
extremely helpful when comparing our own internal assumptions and conclusions about our performance with what we consider to be the ‘reality’
of our progress. Moreover, where we believe we
should be classified as an ‘A’ supplier, we are prepared to accept that Puma rates us as a ‘B’ supplier, although with a reasonable level of further
improvements to be addressed.
Closer to our hearts, and almost as important
as supporting global brands, Vimal has had the
distinct pleasure of supplying garments to South
African teams representing our country at major
sporting events around the world, including:
•
Bafana Bafana replica kit for the 2008
African Nations Cup (Adidas)
•
South African team kit for the 2006
Commonwealth Games in Australia
(Sedsports)
•
Springbok team kit for the 2003 Rugby
World Cup (Nike)
•
South African team kit for the 1996
Olympics in Atlanta (Reebok)
•
Replica kit (Puma) for the 2008 Nations
Cup teams from Angola, Botswana,
Cameroon, Egypt, Ghana, Ivory Coast,
Morocco, Mozambique, Namibia, Senegal
and Tunisia
Currently, Vimal is producing PSL team and replica kit for the following sporting sides:
Vimal is a proud
supplier of soccer kit
to players and
supporters of the
South African PSL
•
Bloemfontein Celtic
•
Orlando Pirates
•
Ajax Cape Town
•
Santos (Cape Town)
•
Jomo Cosmos
In the 2007 Calendar Year (CY), our primary client was once again Adidas, firmly representing over 70% of all
orders delivered for the year. However, we noted a significant rise in interest and orders from our friends at
TotalSport and Mr. Price, both of which are domestic South African retail chains.
14
100%
Mr Price
90%
Reebok
80%
70%
TotalSports
60%
Puma
50%
Adidas
40%
30%
20%
CY 2007
December
November
October
September
August
July
June
May
April
March
February
0%
January
10%
Over the past three years we’ve noted a significant change in the orders we process and fill for our clients.
While we are maintaining a relatively stable number of deliveries to Adidas, our orders to Puma have risen
from less than 1% of our total production to nearly 16%. Meanwhile, we have seen a significant increase in
the quanity of garments that are being produced for our South African clientelle, from less than 2% in 2005 to
over 8% in 2007.
Table 1: Distribution of Units (i.e., garments) to Our Key Clients
2007
2006
2005
3 Years
Adidas
696 599
73.5%
573 341
81.9%
694 656
92.4%
1 964 596
81.9%
Puma
149 112
15.7%
55 530
7.9%
5 746
0.8%
210 388
8.8%
Nike
0
0.0%
21 984
3.1%
38 404
5.1%
60 388
2.5%
Mr. Price
53 562
5.7%
0
0.0%
0
0.0%
53 562
2.2%
Reebok
23 178
2.4%
29 365
4.2%
90
0.0%
52 633
2.2%
TotalSport
25 122
2.7%
4 681
0.7%
0
0.0%
29 803
1.2%
Sedgars
0
0.0%
2 413
0.3%
13 195
1.8%
15 608
0.7%
Falstan
0
0.0%
11 579
1.7%
0
0.0%
11 579
0.5%
Ass Ind
0
0.0%
1 042
0.1%
0
0.0%
1 042
0.0%
Total
947 573
100.0%
699 935
100.0%
752 091
100.0%
2 399 599
100.0%
Production efficiency improved over the second half
of the 2007 calendar year because the team has
now settled into our new facilities. There is still a
problem with backlogs in dispatch, mostly because
of absenteeism, particularly in summer, but we are
confident that 2008 will be marked with a measured
improvement reduction in absenteeism.
Thankfully, Vimal has been relatively immune to a
common plague among garment manufacturers:
product returns and order rejections. While we are
aware of a few batches of products that were produced in a manner that was deemed inconsistent
with client expectations, we have not needed to endure a situation where our staff allowed these products to be shipped to clients. As such, we continue
to be proud of our record of ‘zero rejections’, with
only a small handful of returned items.
15
THE VIMAL TEAM
At the heart of any organisation are its people, and the people within Vimal are definitely the engine that keeps
our lifeblood pumping. Vimal does not permit any form of discrimination against employees. We do not tolerate racism, sexual harassment, or the discrimination of persons with any form of disability. Our remuneration
packages, including salary, bonuses and incentives, are above average for our industry, and we are registered
with industrial councils and all other statutory bodies.
Our team consists of a variety of trained, experienced individuals, and while the clothing manufacturing industry
is an industry without high academic requirements, we continue to set high experience standards. Our experts
work harmoniously to unlock value in inventive ways that assure that our customers receive a perfect garment
on-time, every time. Our team is organised into core operational and administrative areas, where hierarchy is
maintained at a limited level, and where access to all members of the management staff is guarded as a right
rather than a privilege. Each employee, regardless of whether they are a cutter, designer, assembly machinist
or finisher, has the expressed right to take advantage of Kali’s open door policy. Should an issue arise, whether
it is a concern or improvement opportunity, each employee is encouraged to raise the issue with the management team member they feel most comfortable with.
Vimal Group
Total
Vimal
526
287
Functional
54.7%
95
Niam
18.1%
23
Yash
4.4%
102
Admin
19.4%
18
3.4%
White
0
0%
0
0%
0
0%
0
0%
0
0%
0
0%
Black
129
24.6%
62
21.6%
39
41.1%
7
30.4%
19
18.6%
2
11.1%
Indian
396
75.4%
225
78.4%
56
58.9%
16
69.6%
83
81.4%
16
88.9%
Male
44
8.4%
32
11.1%
0
0%
1
4.3%
8
7.8%
3
16.7%
White
0
0%
0
0.0%
0
0%
0
0%
0
0%
0
0%
Black
12
2.3%
11
3.8%
0
0%
0
0%
0
0%
1
5.6%
Indian
32
6.1%
21
7.3%
0
0%
1
4.3%
8
7.8%
2
11.1%
Female
482
91.6%
256
88.9%
95
100%
22
95.7%
94
92.2%
15
83.3%
White
0
0%
0
0%
0
0%
0
0%
0
0%
0
0%
Black
117
22.3%
51
17.8%
39
41.1%
7
30.4%
19
18.6%
1
5.6%
Indian
365
69.3%
205
71.1%
56
58.9%
15
65.2%
75
73.5%
14
77.8%
In many respects, Vimal is somewhat immune to the challenges most companies face in complying to South
African Black Economic Empowerment legislation. Based in the Durban area, where the overwhelming majority of the population is either Black or Indian, the Vimal team has always been predominantly Indian with some
representation from the Black community. At present, 75.4% of our total employee complement is Indian, while
the remaining 24.6% is Black. In our experience, women are more reliable, more committed, and more likely
to remain within our employ for longer periods than their male counterparts. As such, and as one might expect
from a garment manufacturing plant, where sewing machines and clothes irons dominate our factory floor,
nearly 92% of our 526 employees are female.
Vimal Group
Vimal
Functional
Niam
Yash
Admin
17-19
11
2.09%
4
1.4%
0
0.0%
2
8.7%
5
4.9%
0
0.0%
20-29
79
15.02%
34
11.8%
7
7.4%
6
26.1%
28
27.5%
4
22.2%
30-39
202
38.40%
101
34.8%
40
42.1%
9
39.1%
43
42.2%
9
50.0%
40-49
184
34.98%
111
38.3%
40
42.1%
5
21.7%
25
24.5%
3
16.7%
50-59
48
9.13%
37
12.9%
8
8.4%
1
4.3%
1
1.0%
1
5.6%
>60
3
0.57%
2
0.7%
0
0.0%
0
0.0%
0
0.0%
1
5.6%
TOTAL
526
288
95
23
102
18
Min
17
18
23
19
17
26
Max
63
61
53
50
50
63
Average
38
40
39
33
33
37
16
Unfortunately, we have been subject to another industry trend: the failure to attract younger employees to our
production team.
With an age distribution favouring employees between the age of 30 and 49, the total number of employees
who are younger than 30 is roughly 17% of our workforce. While we don’t believe that this is a particular risk at
this time, it nonetheless reminds us of an ongoing need to consider alternative strategies to attract and retain
employees, particularly in the younger age brackets. We believe that the promotion of our policy of freedom to
communicate is at the core of our ability to attract and retain critical staff members.
2007
New Recruits
2006
229
2005
94
2004
146
83
2003
132
Failed Probation Period
28
11
42
12
24
Net New Recruits
201
83
104
71
108
Terminations
Deceased
1
0.0%
0
0.0%
0
0.0%
1
2.9%
2
5.4%
Discharged
4
3.3%
3
4.9%
3
3.9%
0
0.0%
0
0.0%
Early Retirement
1
1.1%
0
0.0%
0
0.0%
0
0.0%
0
0.0%
End Of Contract
13
10.9%
3
4.9%
33
42.9%
4
11.4%
3
8.1%
Ill Health
6
5.4%
5
8.2%
5
6.5%
1
2.9%
1
2.7%
Left Without Reason
17
15.2%
3
4.9%
4
5.2%
5
14.3%
7
18.9%
Maternity
8
6.5%
13
21.3%
6
7.8%
9
25.7%
7
18.9%
Normal Retirement
2
2.2%
0
0.0%
0
0.0%
0
0.0%
1
2.7%
Resignation
63
47.8%
33
54.1%
20
26.0%
13
37.1%
16
43.2%
Retrenchment
4
4.3%
0
0.0%
6
7.8%
0
0.0%
0
0.0%
Voluntary Retrenchment
3
3.3%
1
1.6%
0
0.0%
2
5.7%
0
0.0%
Total Terminations
122
23.2%
61
13.6%
77
18.1%
35
8.8%
37
10.2%
Net Turnover
79
15.0%
22
4.9%
27
6.4%
36
9.0%
71
19.6%
Employees at Year End
526
Accumulated Growth
447
55.0%
425
39.9%
398
35.0%
362
28.7%
In the past 5 years, our employee turnover rate has remained in positive figures, thus leading to the growth
of our total employee pool. However, we continue to struggle with the number of terminations we must deal
with.
In 2007, we had a termination rate of 23.2%, with resignations representing 47.8% of our total number of employee losses. While this is due in large part to our move to new premises in an area that was not convenient
for some employees, we are nonetheless concerned by the overall trend towards an increase in employee
terminations.
Thankfully, our need to discharge employees for poor
performance or behaviour that is inconsistent with our
core values has been limited. In the past five years
we’ve only been forced to terminate the employment
of 10 workers for unsatisfactory behaviour, with four
of these terminations occurring in 2007.
In our 26 year history, only one termination case has
been taken to the National Bargaining Council (Textiles) for arbitration. Although the termination was
ruled to be merited by Vimal, we nonetheless found
the process useful in confirming that our compensation procedures adhere to NBC expectations.
17
19.6%
Having worked with
Kali at another
Fabric company
prior to the
development of
Vimal, Ramesh left
his job and, having
faith in Kali, became
one of our first
employees.
Since 1988, Vimal has recognised those employees who have offered us a commitment to long service through
the awarding of milestone rewards. In the 20 years of offering these awards:
•
307 employees have received a clock for 5 years of service
•
68 have received a microwave for 10 years
•
17 have received a freezer for 15 years
•
9 have received a television for 20 years, and
•
3 have received a home theatre system for 25 years of service
5 Year Clocks
‘88
‘89
23
1
‘90
10 Year Microwaves
‘91
‘92
‘93
‘94
‘95
‘96
‘97
‘98
‘99
‘00
‘01
‘02
‘03
‘04
‘05
‘06
‘07
3
8
6
5
2
1
2
2
4
13
11
29
8
32
27
54
76
3
2
5
3
4
1
1
3
11
7
22
1
1
15 Year Freezers
2
4
2
2
4
2
20 Year Televisions
1
1
2
1
1
2
2
1
2
1
25 Year Home Theatre Systems
2
1
We attribute the high number of long service awards to our continued commitment to ensuring that our employees are appreciated, respected and rewarded in ways that far exceed standards of NBC compliance. Some of
the additional benefits our employees receive include:
•
Annual payment of school fees to employees who meet specific performance requirements
•
Payment of 6–monthly bonuses to employees who meet production and absenteeism targets
•
Permission to be absent on the first day of the school year to grant parents the opportunity to assist their
children in enrolling in their new grade
•
Additional holiday days granted to observe recognised cultural holidays, such as Diwali, that is not a
recognised public holiday in South Africa
2007
Cost
2006
2005
Pupils
Cost
Pupils
Cost
Pupils
Vimal
40 535.00
78
74 325.00
166
62 226.64
147
Functional
8 845.00
18
23 685.00
53
18 905.00
45
Niam
15 670.00
31
15 185.00
34
500.00
1
Yash
2 200.00
5
400.00
1
11 940.00
34
TOTAL
R 67 250.00
132
R 113 595.00
254
R 93 571.64
227
In 2007 we experienced a sharp decline in the number of school fee payments that were awarded to employees: from 254 in 2006 to 132 this year. We attribute a significant portion of this decline to two key issues: our
ongoing battle to limit absenteeism, and the high level of employee terminations due, at least in part, to our
move to new premises.
In order to qualify for the school fees bonus, employees must limit the number of days they are absent from
work: a measurement that has become stricter over the past three years. In 2005, employees could receive
the bonus as long as they were not absent more than 20 days.. This was reduced to 12 in 2007 (an average
of 1 per month).
18
52 Years of Combined Service
Fatima (top) and Marlene are excellent examples of how mutual respect can translate into a lifetime of shared experiences. Both ladies joined Vimal when the company was merely a fledgling start-up, back in 1981, and both are still
providing leadership within our production team. Although both ladies suffered from injuries and illnesses that kept
them away from work for a good portion of this past year, both are committed to returning to full active duty within the
early days of 2008.
When asked why they have chosen to continue working at Vimal, their answers were unwavering in their support of
Vimal as a company, and Kali as an manager to work for.
F:
In 26 years, I can’t recall a period when we were ever short-shifted (i.e., not given 40
hours of work in a week). In fact we are most often given opportunities to work overtime.
F:
We’ve never been robbed of wages (never underpaid) and have always been paid on
time.
F:
Other companies have problems paying the full amount of their wages, but Vimal has
always paid us what we were owed, plus bonuses.
F:
Bonuses are paid twice: one before Christmas and the other in the New Year, 1 week
before we return to work. Rather than one bonus, the money is split into two portions
so that we won’t spend it all before we get back to work.
F:
These are the most important things for those of us in production because we need the
money.
F:
I never worked before coming to Vimal, but a lot of my friends who work in other clothing factories tell me that I am lucky to be here.
F:
We worked as a family, and Kali always treated us as part of his family.
Fatima
M:
We learned a lot from Kali. We knew nothing when we came here and he taught us
everything.
M:
In 26 years, we never had any major arguments. We always worked as a team, with
unity.
M:
Under the union, we always receive NBC rates whereas other companies don’t employ
union members and don’t pay NBC rates. They also sometimes only let the people
work 2 or 3 days per week. We always got a full week’s work.
M:
The whole factory gets time off for celebrations such as Diwali, regardless of whether
you are Christian, Muslim, Hindu, or not religious.
M:
We receive attendance bonuses and long-service awards. No other companies give
long-service awards like in Vimal.
M:
The school fees for the last 2 of my 5 children were paid by Vimal. This is a new benefit
that was started about 5 years ago, and this is something that no other boss will do.
M:
We are very happy working here because we grew up working with Kali, and he always
treated us like part of his family.
Marlene
19
What our employees have told us
In the process of developing this Sustainability Report, our consultant randomly engaged
members of our production team during their lunch break. The following is a summary of the
comments and criticism they shared with us:
Vimal is a good company.
It is good because you can always be guaranteed that your wages (weekly).
We get lots of overtime, including many opportunities to work a half day on Saturday.
We should be so lucky that we are never short-shifted and are offered overtime
and bonuses.
We have First Aid on site and although we don’t have a lot of injuries, if an injury occurs, we
get treated right away.
There’s nothing bad about working here, that’s why I’ve lasted 12 years.
The management doesn’t come in and look over us, we have supervisors that ensure that the
work gets done.
There are lots of rules that we have to obey, like not being able to use the phone except on
breaks, and only being able to smoke on breaks.
You’re not allowed to go outside unless you’re a smoker.
Vimal is a safe place to work.
The air conditioning is either too hot or too cold, but never right. In some places its very
cold.
The money is good. We get our wages on time and we’re never paid less than we’re owed.
We never get short time...always get a full week’s work.
We want a canteen where we can buy lunch. If we forget lunch there’s nothing we can buy
at the factory.
Boss pays our children’s school fees…if you come regularly to work (not if you are often sick
or absent for any reason), and if you are productive.
Sick time is a problem. If you stay away more than 3 days sick, you don’t get your R1000
bonus…but this should be if we don’t stay away the 15 days the union allows.
After 3 warnings there is no bonus.
We are a branded company…we make high quality products…we should be paid more because we make quality name brand garments.
My neighbour works for another clothing manufacturing company (CMT, which is not unionised) and she gets R350 per week, where the NBC wages are at least R560 per week.
When I was injured and getting better, I worked for a CMT company and I had to work to 9 or
10 at night (from 7am), and would only get paid R400 per week, including overtime pay.
Vimal pays you much more, for less hours, in a safe and friendly factory.
Here our boss buys us food if we have to work late.
Kali is a nice boss who doesn’t rob us.
20
In 2007, Vimal once again failed to reach our average
target of 2.6% absenteeism. Granted, our average
rate of 3.2% was far less than the industry’s average
of 6.0%, but we believe that we can still improve to
below 2.0%.
7%
6%
5%
Industry Average
4%
As such, 2008 will herald the introduction of our new
bonus scheme to reduce non-illness related absenteeism. Our plan, called ‘Qualifying for 2010’ will offer a
maximum annual bonus of 2,010 Rands to any employee who maintains a perfect attendance record.
Absentee Rate
3%
2%
1%
Target
We hope that this new programme, which sees the
potential for employees to receive an increase in
their annual bonus payments of R810, will have
a significant impact in our ability to ensure that
our production schedules are not hindered by
unnecessary absenteeism
December
October
November
September
July
August
May
June
April
March
February
January
0%
RESEARCH, MARKETING AND PROCUREMENT
As a relatively small manufacturing company, with limited access to professional
research and market analysis, we continue to remain in touch with changing
trends, designs and fabrics by making periodic overseas visits to assess and
alter the future of our products and services.
Granted, we have limited direct control over changing consumer trends due to
our lack of a ‘marketing department’, but we are confident in our reliance on our
clients, and the brand- conscious environment in which they operate, to act as
a mechanism for marketing our products. Where deemed necessary, we are
pleased to assist our customers with brand-specific marketing activities when
called upon.
Our artists and designers utilise the Wilcom Embroidery system and Freehand
CAD for producing finished artwork and Embroideries that can be used to market specific teams, competitions and events.
Our marketing is primarily restricted to proving that our services are accurate,
timely and delivered according to costing budgets. While our consistent ability
to deliver according to client expectations is our tried and tested method of proving ourselves to be a supplier worth choosing, the management of costs is an
ongoing management challenge.
A Lectra system is used in the sample rooms for pattern making, grading, ratings and marker making, resulting
in the accuracy of costing and sourcing of fabric, thus reducing our costs and ensuring that we can continue to
meet client price expectations.
To further our cost-conscious approach to manufacturing garments, we have repeatedly identified and tested
local suppliers of fabric, but have been consistently disappointed with the quality, consistency and/or timeliness
of supplies. Moreover, we are constantly aware of the fact that we do not have access to local suppliers of most
of our manufacturing equipment. As such, the bulk of our annual procurement budgets are directed to foreign
suppliers of fabric and equipment. However, we will always choose a local supplier if they are able to meet our
client-linked quality and pricing requirements.
Thankfully, the majority of our accessories (e.g., print materials and supplies, thread, zippers, etc.) and servicing contracts are procured from local suppliers.
21
OCCUPATIONAL HEALTH & SAFETY
While the management and staff at Vimal consider the company to be a ‘safe’ place in which
to work, we are nevertheless mindful of the risks
and hazards that continue to arise on an almost
daily basis. As such, we have developed and
implemented an Occupational Health and Safety
Policy that sets out our ongoing commitment to
‘Zero Harm’.
Injuries on Duty
6
Cuts
5
Sprains
4
Needle Injuries
3
2
For Vimal, ‘Zero Harm’ refers to the creation and
maintenance of a work environment that is free
from the potential for illness or injury for our employees, our clients, and our neighbours within the
Mt. Edgecombe community. In our most recent
review Hazard Identification and Risk Assessment (HIRA), we identified the following potential
risks and hazards:
Burns
1
1. HIV/AIDS
2007
2006
2005
2004
2003
0
HIV/AIDS is a massive problem for all of Africa, particularly for those of us living and working in
Sub-Saharan regions.
The HIV/AIDS pandemic will remain a sustainability risk factor to be closely monitored and managed for many years to come, and Vimal is committed to ensuring that our workforce is perpetually
aware of their role in protecting themselves, and their family members, from the disease.
To date, we are only aware of three employees who have been infected by HIV/AIDS, including
one employee who is still on our team, and to the best of our knowledge there have only been two
HIV/AIDS related deaths among our staff.
However, the relevant demographics suggest that Vimal remains vulnerable to the disease, and
therefore must remain committed to addressing the risk.
Vimal is especially susceptible to HIV/AIDS related risk factors when considering the fact that
our employees come from a region of South Africa that is known to have one of the highest HIVinfection rates.
In mitigation of our direct risk, Vimal has instituted an HIV/AIDS programme which comprises of
the following elements:
2. Knife cuts
•
Policy guidelines with regard to recruitment, promotion and management of illness in the
workplace, including explicit mention of non-discrimination within our Code of Conduct;
•
Access to education and voluntary testing campaigns;
•
Continuous inclusion of awareness campaigns about HIV/AIDS in weekly staff meetings;
•
Access to poster campaigns in bathrooms and common areas; and,
•
Availability of free condoms in our restrooms.
Although we insist on the use of appropriate Personal Protective Equipment (PPE) by all of our
cutting room staff, injuries still continue to occur.
The use of wire mesh gloves has significantly reduced the number of cuts, yet 3 new incidents
occurred in 2007.
Our hope that these injuries will be eliminated in 2008 with our switch to automated
cutting machines.
22
3. Needle pricks
The greatest risk when operating a sewing machine continues to be the
potential to penetrate one’s finger with the needle.
In the past 5 years Vimal has only faced two such incidents, with no
injuries have been sustained in 2007. We attribute this to our use of
needle guards on all of our machines, our concerted effort to educate
our staff about the danger, and the role our supervisors play in ensuring that guards are not removed.
4. Burns
Heated irons, used for pressing garments during our finishing processes, has always been an obvious risk area, resulting in one burn
incident in 2007.
This incident was devastating to our team, as all of our staff members
were proud of our five-year zero burn performance record leading up to
this incident. Although an unpleasant incident, it nonetheless reminded
us of constant need to be mindful of the risk of iron burns.
5. Falls from heights
Although most of our employees are never placed at risk of a fall from
an unsafe height, we do operate motorized stock pickers that raise
warehouse staff to dangerous elevations. To mitigate the risk of falls,
our stock picker operators have undergone task-specific safety training, and are required to wear safety harnesses at all times.
No such incidents have been recorded at Vimal, yet we continue to
monitor employee behaviour to limit the risk of falls.
6. Inhalation of
harmful dust and
fumes
Vimal uses low harm and environmentally friendly chemicals wherever
possible in the various areas of operation in our business.
Although no cases of fume-related illness have thus far been reported
at Vimal, we are mindful of the potential to cause harm where solvents,
dyes and glues might be used.
Having cut his hand
with a mechanised
knife, Ramesh now
understands the
need to ‘think safe –
act safe’.
As such, we have designed our new manufacturing facility with specific
attention having been paid to the provision of adequate ventilation and
air quality management.
Where task-specific higher risks persist, we ensure that face masks
and other PPE is used by all employees operating in the risk area.
7.Sprains
The lifting of heavy bundles of fabric, the repetitive nature of specific
tasks, and the need of some employees to move about areas that could
become cluttered creates a multi-faceted risk of sprain injuries. 2007
saw once such incident occurring, but occurred during non-standard
operational activities: during the move to our new premises.
Supervisors are tasked with ensuring that employees are not operating
in an unsafe or unhealthy manner, but we accept that the nature of this
risk is more difficult to monitor.
As such, we rely on our weekly staff meetings to remind employees of
their responsibility to avoid behaviour that could place them in danger of a
sprain, as well as to ensure that their work environment remains clean and
obstacle-free.
8.Inhalation of
second-hand
smoke
Another addition to our working practices that began with the move to our new premises was the
installation of an Employee Complaints and Suggestions Box.
Although we have yet to see this tool used to its full potential, one of our staff members did use this
mechanism to raise the issue of smoking in common areas as a concern.
Irrespective of management’s personal bias against smoking, a policy was developed and implemented to ensure that the rights, freedoms and health of all employees, smokers and non-smokers
alike, is not hindered. From January 2007, employees are not allowed to smoke anywhere within
the building, but must rather exit the building and restrict themselves to a designated smoking area
adjacent to the parking lot.
23
The height of fabric
stock shelves can
exceed 6 metres
and poses a
significant risk to
anyone operating in
an unsafe manner.
9.Collisions with
moving vehicles
Each year thousands of pedestrians are killed in unnecessary road accidents in South Africa. Failure to observe basic traffic rules is a common problem, not just on the roads, but also in factories
such as ours, where moving vehicles are employed to complete specified tasks.
At Vimal, we employ three motorized vehicles and have clearly marked designated travel spaces
to avoid collisions between personnel and vehicles within the factory.
Safe operation of all internal vehicles is controlled though safety-specific training for all operators,
the use of strobe lights and motion sirens to alert other employees of oncoming vehicles, and the
application and supervision of rules to restrict access to areas commonly traversed by our forklift
and stock picking machines.
Another additional risk area was identified when considering the need for taxis to drop-off and
collect employees on a daily basis.
Vimal’s parking lot
could have become
a risk-laden
madhouse if not for
the decision to enter
into contractual
agreements with
transport service
providers.
Too many taxis entering a relatively confined space, all operated by individuals interested in quickly moving to other routes, creates a potential hazard for employees who rely on taxis to get to and
from work, as well as for non-Vimal pedestrians who share the space around our factory.
To manage the risk of taxi-related injuries, for Vimal and residents of Mt. Edgecombe, Kali designed an over-sized parking lot, with an adequate number of parking bays to accommodate the
number of taxis required to drop-off and collect staff members.
Kali also entered into service level agreements with taxi operators that include clauses restricting
taxi drivers to dropping off and collecting employees from the parking lot. By ensuring that taxis
only stop when on Vimal’s property, we are confident that the risk of pedestrian-taxi collisions is
reduced to the limit of our abilities.
24
ENVIRONMENTAL MANAGEMENT
In terms of South African monitoring and evaluation norms, Vimal’s potential for negative environmental impact
is considered ‘moderate’, even according to the ratings applied by the Socially Responsible Investment (SRI)
Index at the Johannesburg Stock Exchange (JSE Limited). As such, while we are of the belief that our impact
on the environment is limited, we nonetheless need to be perpetually mindful of the fact that we have a responsibility to monitor and manage our environmental impacts, wherever possible.
Through our participation in the contractor audits performed by many of our clients, including Adidas and Puma,
as well as through the process of developing this report, we have consistently increased our level of environmental monitoring over a number of issues.
As of late, the South African economy has become critically aware of our need to become more
efficient consumers of electricity. Total capacity, as supplied by the national electricity provider
(Eskom), has failed to keep pace with demand, and consumers at all levels of the economy are
now subject to periods of ‘load shedding’ (i.e., rolling black-outs).
1. Electricity
On one hand, we believe that this situation will benefit society, and the physical environment, by
forcing each of us to find ways to reduce our electricity consumption (e.g., use of more efficient
light bulbs, conversion to solar water heaters, etc.). But on the other hand, those of us operating
businesses that rely on electricity to operate are being forced to consider alternative strategies
to protect our interests in the event of an electricity supply crisis. The process of developing this
Report has come at a convenient time for Vimal, as we have now learned the value of evaluating
our electricity bills to determine if we are managing our electricity consumption in a manner that is
both cost-effective and environmentally sound.
Granted, our understanding of the need to monitor our electricity consumption, as well as our
understanding of how we might do so, was limited prior to the development of this Report. Nonetheless, we have used our monthly municipal rates and taxes bills to calculate our total electricity
consumption, and to evaluate our average electricity consumption per unit of production.
Electricity
Consumed (kWh)
Units of
Production
kWh per unit of
production
%
Increase
2007
1 553 548
947 573
1.64
13.1%
2006
1 014 973
699 935
1.45
13.8%
2005
958 416
752 091
1.27
In analysing this data, we have been able to learn that our average electricity consumption per
unit of production has increased more than 13% per annum over the past two years. Although we
are uncertain of the reasons for this increase, we are committed to attempting to monitor this trend
more closely and to attempt to rectify the problem. We will re-visit this issue in next year’s report,
and will hope that more positive results can be presented.
2. Water
South Africa is widely considered to be a ‘Water Scarce Economy’, in that access to reliable supplies of potable water is not a given. As such, our water consumption, although relatively limited,
is considered to be an ongoing management concern at Vimal.
As in the case of electricity (above), our understanding of the need to monitor our water consumption, as well as our understanding of how we might do so, was limited prior to the development of
this Report. Nonetheless, we have used our monthly municipal rates and taxes bills to calculate
our total water consumption, and have evaluated this information relative to our total monthly
production figures. Of course, our production is not water-dependent, and therefore trends and
anomalies cannot necessarily be correlated to fluctuations in our production efficiencies, but we
feel that units of production is the most effective tool that we can use to assess our water consumption efficiency.
Water
Consumed (litres)
Units of
Production
Litre per unit of
production
%
Increase
2007
175 543
947 573
1.85
14.9%
2006
112 820
699 935
1.61
(1.1%)
2005
122 590
752 091
1.63
25
The 14.9% increase in water consumption in 2007 is assumed to be directly related to our move
to new premises, including the installed improvements in access to on-site produced coffee and
tea, and the installation of better ablution facilities. However, it is our intention, now that we have
become aware of this issue, to monitor our average volume of water consumed per unit of production, and to rectify any water wastage problems if and when they are identified.
3. Non-hazardous waste
Over the past few years we have noticed a significant increase in the amount of garbage that has
been disposed of in landfills. However, we attribute this informally observed increase in waste
disposal as a direct result of our significant increase in total garment production.
To-date, we do not have formal systems or processes in place to monitor and measure the volume
(by weight) of solid waste sent to landfills via our waste haulage contractors. However, we are
committed to measure and monitor this figure throughout 2008, and to identify ways in which we
might be able to reduce our impact on landfill over-crowding.
As of now, we are already instituting the following mechanisms for reducing our solid waste disposal:
3. Hazardous
waste
•
Increasing the pace of our conversion from manual cutting to computer aided design and
cutting procedures to maximise fabric usage;
•
Collecting reasonably large pieces of scrap materials and distributing them to rural economic development projects that can make use of the fabric to manufacture clothing and
other items; and,
•
Collecting and recycling our scrap paper (specifically from patterns and office use) and
plastics.
Although limited in total volumes consumed and/or disposed of, hazardous materials are often
used in our manufacturing facilities, particularly in the maintenance and operation of our facilities
and equipment.
To-date, we do not have formal systems or processes in place to monitor and measure the volume
of hazardous materials consumed throughout our operations,. However, we are committed to
measure and monitor this figure throughout 2008, and to identify ways in which we might be able
to reduce our overall discharge/disposal of these materials.
5. Recycling
The principles of ‘Renew, Re-Use and Recycle’ are at the core of all small and medium-sized businesses throughout South Africa. The issue is not so much an environmental one, although the
environmental benefits are clear and potentially significant, but rather one of financial prudence.
By sticking to ‘the 3 R’s’, we stand as much to gain environmentally as we do financially, through
cost savings and improvements to our overall profitability. As such, Vimal has always attempted to
find ways to reduce our waste haulage through redirecting materials to alternative uses.
That having been said, the process of developing this report has helped us identify new opportunities for both re-using and recycling materials. Our processes now include:
5. Greenhouse
gases
•
The donation of unusable end-cuts and/or out of fashion fabrics to local and/or rural economic development programmes that include sewing projects.
•
The separate collection of paper and plastics to be collected by local recycling service
providers; and,
•
The collection of larger pieces of material and donating them for use in local and/or rural
economic development programmes that include sewing projects.
As the monitoring and management of our environmental impacts has become much more rigorous with the initiation of our sustainability reporting process, we have had to establish reasonable
limits to both the development of new data management systems and improvement processes.
Although we are aware of the issue of global warming, as well as the ways in which each company
can monitor and manage their contribution to greenhouse gas build-up in the atmosphere, we are
not yet in a position to report on our emissions, nor processes to improve our performance.
It is our intention to review our greenhouse gas emissions as part of our 2008 reporting process.
26
SOCIAL RESPONSIBILITY AND COMMUNITY INVESTMENTS
It has been said that “Charity begins at home,” and we believe that in the context of Vimal, our ‘home’ is in fact
our family of managers, supervisors and production staff. As such, we have prioritised our commitment to the
communities in which we operate in terms of:
1. Our employees and their families;
2. Our local communities directly surrounding our operations, and the communities in which our
employees live;
3. Our province, particularly the more rural areas where issues of AIDS, poverty and hunger continue to
threaten lives; and,
4. Our country, particularly those who participate in activities that are consistent with our products, values
and mission.
As mentioned above in ‘The Vimal Team’, we annually contribute to the eradication of barriers to education among the families of our employees. This programme, which requires employees to demonstrate their commitment to Vimal’s success through low levels of absenteeism, has annually contributed to the education of more than 130 children per year, at an annual cost to Vimal in excess of R67
000. At the height of this programme in 2006, we paid the school fees for 254 children at a cost of more
than R113 000.
In 2007, we also donated R8 440 to charitable contributions, in support of their community development and
support initiatives. The recipients of our support included the Divine Life Centre, the Cerebral Palsy Foundation, the Heart Foundation and St. Mary’s Hospital.
Vimal, in accordance with the brand protection commitments we have offered our clients, do not donate subquality garments to employees, charities or local community members. In doing so, Vimal helps our clients
ensure that their brands are linked to garments of extremely high quality.
However, the process of producing this report has allowed us to identify an opportunity to donate our stock
of out of fashion and/or end-cut fabrics and threads to economic development projects in one or more deeply
impoverished communities. It is our hope that through this donation, we will be able to have a ‘material’ impact
on the sustainability of persons who are unable to secure meaningful employment, and we look forward to
providing an update on this initiative in our next Report.
27
STAKEHOLDER ENGAGEMENT
Until recently, we were unaware of the term ‘Stakeholder Engagement’. Granted, we have come to understand
that much of what we do to ensure the ongoing productivity and profitability of our company can be construed
as ‘engagement’, but we are fundamentally will to accept that our engagement processes are ad hoc, with
the exception of our customers, suppliers and employees (including their unions and the NBC). Our formal
engagement includes:
•
Our weekly meetings between management and the employees and/or their representatives, to raise and
discuss issues of importance to our employees. This includes their issues/concerns being presented to
management, as well as the presentation of production results, safety briefings, and process or policy to
the employees.
•
Regular meetings with customers to discuss new production trends, fabrics, designs and/or orders, as
well as any issues or concerns that either party might have with the other.
•
Regular meetings with suppliers to discuss new materials and/or orders, as well as any issues or concerns that either party might have with the other.
Ultimately, we intend to develop systems that are able to more effectively capture our engagement processes
and outcomes with the following key stakeholders (not exhaustive, nor in order of preference):
•
Employees
•
Standard Bank
•
YKK Zippers
•
Adidas
•
Berzacks
•
Speed Zippers
• Puma •
International Trimmings •
• Mr. Price •
Maxiloads
•
TotalSports (Foschini)
•
Bargaining Council for the
Clothing Industry
Thai Taffeta
DTI CODES OF GOOD PRACTICE
South Africa’s Department of Trade and Industry (DTI) has launched the DTI Codes of Good Practice: a set
of business principles that are expected to promote and develop corporate behaviour that meets international
best practice standards for corporate responsibility.
The Codes come into full effect at the end of February 2008, and at the time of writing this Report, we are in
the process of undergoing a review of our status according to these Codes.
It is our belief that Vimal is, at bare minimum a Category 4 Supplier, based on our own internal assessment
of our Ownership, Management Control, Employment Equity, Enterprise Development and Socio-Economic
Development practices.
Opportunities for significant improvement may exist within our Skills Development and Preferential Procurement practices, but we are confident that these issues can be reasonably controlled and/or explained due to
the size and nature of our business.
Vimal is committed to completing a full assessment of our Codes status within the first half of 2008, and we will
discuss this assessment in our 2008 Sustainability Report.
28
HUMAN RIGHTS
Vimal is a small family-owned business that has not necessarily been called upon to investigate and/or ascribe
to any international conventions regarding Human Rights. However, as a South African company, we are both
obliged and committed to living up to our national Constitution, and to respecting all laws, including those pertaining to the fair treatment of employees.
Vimal falls under the watchful eye of the National Bargaining Council for the Clothing Industry, as well as SACTWU, the South African Clothing and Textile Workers Union, and we actively encourage and support employee
participation in both of these rights bodies. Moreover, we aspire to meet or exceed the Bargaining Council’s
Collective Agreement rules, recognizing that these rules are merely base level guidelines, and that exceeding
them, within reasonable limits, has created a work environment that encourages reciprocal trust, respect and
commitment between management and our employees.
Shop stewards are aware of the rules and they attend Union meetings on behalf of Vimal. If any problems are
raised by our workers, the stewards have the right, and responsibility, to address them with the Bargaining
Council or Union, without being victimized.
Vimal does not hire child and/or forced labour, nor do we allow any of our suppliers or sub-contractors to engage in these practices.
Vimal’s security personnel are contracted through the business park in which we are situated, and we have not
been informed of any incidents of excessive use of force by security personnel, nor would we be willing to allow
such behaviour to persist in the exercising of their duties on behalf of Vimal.
LESSONS LEARNED AND THE WAY FORWARD
This is the first time Vimal has attempted to produce a Sustainability Report, and if not for the support and
encouragement of Trialogue we highly doubt we would have been able to generate such a comprehensive
overview of our company, our most material issues, and our opportunities to improve our social, safety, environmental and economic performance.
One must understand that as a family-owned business, our efforts have always been firmly invested in ensuring that our customers and employees are ‘happy’, and that our business remains financially strong and
healthy. Although we now recognise that our data management systems were not necessarily giving us all of
the information we might have needed to maximise our efficiencies, we were nonetheless in a position to find,
and analyse, information for the purpose of informing our wide range of stakeholders.
In short, the process of developing this Report has been a lengthy learning exercise, yet we quickly realized
that the process of reporting affords significant benefits in terms of being able to use statistics to evaluate
our performance, including the conducting of comparisons, particularly with respect to issues that are directly
related to our employees.
This process has created an opportunity for us to re-think our bonus structures to encourage full attendance
and to motive the employees to attend work regularly. It has also assisted us with attempting to identify problems within our business, as well as to find ways to address them.
In speaking to our staff, Trialogue has helped us better understand the issues that they have apparently felt
unable to bring to our attention, and has helped create mechanisms for addressing each of their concerns.
As a direct result of the reporting process, we are now committed to:
•
Reducing the amount of solid waste we send to landfills sites by:
-
Increasing the pace of our conversion from manual cutting to computer aided design and cutting
procedures to maximise fabric usage;
29
-
Collecting reasonably large pieces of scrap materials and distributing them to rural economic
development projects that can make use of the fabric to manufacture clothing and other
items; and,
-
Collecting and recycling our scrap paper (specifically from patterns and office use) and plastics.
•
Monitoring our electricity and water consumption figures, normalised to units of production, to ensure that
Vimal uses both of these scarce resources in as efficient a manner as possible.
•
Creating a mechanism for employees to access some form of catering services, most likely in a designated section of our parking lot (away from our residential neighbours).
•
Creating an additional (external) mechanism for employees to communicate complaints and/or recommendations to the management team.
•
Donating up to 50 of our older sewing machines to a fledgling rural economic development centre run by
Cotlands, a national HIV/AIDS charity, in a community directly affected by rampant unemployment and an
HIV-infection rate in excess of 60%.
•
Clearing out our warehouse and donating surplus fabric and accessories to economic development
projects that can produce goods to assist in their own sustainability.
•
Reviewing and updating this Report on an annual basis, using the tools and knowledge we have gained
this year to improve our data collection, collation and reporting procedures.
REQUEST FOR FEEDBACK
Because this is our first attempt at producing a Sustainability Report, we are mindful of the possibility that we
have not provided a comprehensive discussion of the information that is important to our many stakeholders.
As such, we are hopeful that you, the reader of this Report, will contact us and offer us your views on the quality
and usefulness of this Report.
Should you have any questions about our company, or comments about anything contained within this report,
please contact Khemie via email to at [email protected]
30
GRI G3 APPLICATION LEVEL REQUIREMENTS
As a first attempt at applying the GRI G3 guidelines to our Sustainability Report, Vimal has decided to seek a
C+ level of application. The following three tables provide a summary of the GRI’s requirements as well as a
quick reference to our self-assessment of compliance to the C+ level.
For an indicator-by-indicator discussion of our Report’s compliance to all of the required indicators, please
email [email protected]. For details of the process employed by Trialogue Assurance Services to afford
Vimal the required Third Party Assurance over this Report, please email [email protected].
G3
Performance
Indicators &
Sector
Supplement
Performance
Indicators
*
Report on a minimum
of 10 Performance
Indicators, including at
least one from each of:
social, economic, and
environment
B
Report on all criteria
listed for Level C plus:
1.2
3.9, 3.13
4.5 – 4.13, 4.16 – 4.17
Management Approach
Disclosures for each
Indicator Category
Report on a minimum
of 20 Performance
Indicators, at least one
from each of: economic,
environment, human
rights, labour, society,
product responsibility
B+
A
Same as requirement for
Level B
Management Approach
Disclosures for each
Indicator Category
A+
Report Externally Assured
Not Required
G3
Managment
Approach
Disclosures
C+
Report Externally Assured
G3 Profile
Disclosures
C
Report on:
1.1
2.1 – 2.10
3.1 – 3.8, 3.10 – 3.12
4.1 – 4.4, 4.14 – 4.15
Report Assured by Trialogue Assurance Services
Standard Disclosures
Report Application Level
Respond on each core
G3 and Sector Supplement* indicator with due
regard to the Materiality
Principal by either: a)
reporting on the indicator or b) explaining the
reason for its omission
Sector Supplement in final version
Mechanised
embroidery is an
important valueadding service for
our clients.
31
GRI CONTENT INDEX
For our complete GRI G3 responses table, including a map of our content, please email
[email protected].
VISION & STRATEGY
ECONOMIC
Core
Strategy and Analysis
SOCIAL
Additional
Core
Employment
1.1
EC1
LA1
1.2
EC2
LA2
Organisational Profile
EC3
N/A
LA4
Market Presence
2.2
EC6
2.3
EC7
LA5
EC5
Health and Safety
LA7
2.4
Indirect Economic Impacts
EC8
N/A
2.6
2.8
EC9
LA10
LA12
LA13
EN2
LA14
Report Profile
Energy
3.1
EN3
EN5
3.2
EN4
EN6
3.3
Strategy and Management
N/A
HR1
Water
Report Scope and Boundary
EN8
3.5
Non-discrimination
EN9
N/A
EN10
N/A
HR4
Freedom of Association and Collective Bargaining
Biodiversity
3.6
EN11
3.7
N/A
3.8
N/A
EN12
N/A
3.9
EN13
N/A
EN14
N/A
EN15
N/A
HR5
Child Labour
HR6
Emissions, Effluents and Waste
3.10
3.11
Forced and Compulsory Labour
N/A
EN16
EN18
N/A
EN17
EN24
N/A
EN19
EN25
N/A
GRI Content Index
3.12
Assurance
3.13
EN20
N/A
EN21
N/A
HR7
Security Practices
HR8
Indigenous Rights
HR9
EN22
Governance, Commitm ents and
Engagement
4.1
EN23
N/A
SO1
Products and services
Corruption
EN26
SO2
EN27
4.3
SO3
EN28
N/A
4.6
N/A
4.7
N/A
Compliance
SO4
Transport
SO5
Public Policy
EN29
Overall
N/A
SO7
EN30
N/A
Compliance
SO8
4.9
N/A
Customer Health and Safety
N/A
PR1
PR2
N/A
Products and Services
Commitment to External Initiatives
PR3
N/A
PR6
4.14
4.15
N/A
PR4
N/A
Marketing Communication
4.13
Stakeholder Engagement
N/A
PR5
Included
4.12
4.17
SO6
Anti-competitive Behaviour
4.8
4.16
N/A
N/A
4.4
4.5
N/A
Community
4.2
4.11
HR3
HR2
EN7
3.4
4.10
LA11
Diversity and Opportunity
EN1
N/A
LA9
Training and Education
Materials
2.10
LA6
LA8
ENVIRONMENTAL
2.7
2.9
LA3
Labour/Management Relations
EC4
2.1
2.5
Additional
Economic Performance
N/A
PR7
Not included, potential improvement area
Customer Privacy
Included, but requires future improvement
Compliance
PR8
PR9
Not applicable
32
N/A
N/A
N/A
NON-INDEPENDENT ASSURANCE STATEMENT
To the Owners and Management of Vimal Clothing cc (hereafter, ‘Vimal’):
Trialogue Assurance Services (hereafter, ‘TAS’) was engaged by the Global Reporting Initiative (GRI) to assist
Vimal, and two other South African suppliers of Puma AG, with the development of this Sustainability Report.
This project, entitled “Transparency in the Supply Chain,” required that TAS assist the three participating companies develop an understanding of Sustainability Reporting, and help to facilitate the development of this
report.
Because of our involvement in the development of this report, TAS is not in a position to provide ‘Independent
Third Party Assurance’ over the contents herein. However, it has been duly noted that the data presented
neither belongs to TAS, nor was supplied by TAS, and therefore our review of this information still positions us
to provide Vimal, and its many stakeholders, with this ‘Non-Independent Assurance Statement’ over the content
of this 2007 Sustainability Report, ‘the Report’.
The Report presents Vimal’s sustainability performance over the period 1 January to 31 December 2007, including, where available, sustainability trend data for previous years. This statement represents our assurance
opinion. TAS’s responsibility in performing its assurance activities is to the management of Vimal alone and in
accordance with the terms of reference agreed with them.
Assurance objective
The objective of the assurance process is to provide stakeholders of Vimal with a ‘Limited Assurance’ opinion
on general accuracy and completeness of the information presented in this Report. This is confirmed through
multiple reviews of the data submitted by Vimal and the underlying systems, processes and competencies that
support the Report.
Scope of work performed
Review of quantitative content of the Report
Among other duties, TAS was engaged to assist Vimal with assessing the completeness, accuracy and consistency of the data contained within this report, and to test that assertions made within the report can be deemed
both ‘reasonable’ and ‘supportable’ by the relevant sustainability data presented herein. Moreover, TAS was
charged with testing drafts of the Report to determine the degree to which it was consistent with the reporting
requirements of the GRI G3 Guidelines.
TAS limited the scope of the assurance process to a ‘limited assurance’ review of the quantitative data submitted by the management team at Vimal, for collation and reporting herein, as well as the Reports alignment to
the GRI’s G3 reporting guidelines
Assurance methodology
The process used in arriving at this assurance statement is based on the GRI’s G3 guidance and other best
practices in sustainability reporting assurance. Our approach to assurance included the following:
•
a review of Vimal’s sustainability measurement and reporting procedures, background documentation
and data collection procedures;
•
a review of the data submitted for inclusion in the Report for any significant anomalies; and,
•
an examination of the aggregation and/or derivation of, and underlying evidence for, data and statements
included in this Report.
In determining the GRI G3 application level of the Report, we performed the following exercises:
•
Assisting in the drafting of the Report to ensure that the content of the Report, including discussions
regarding the determination of sustainability context and coverage of material issues, was duly aligned
with GRI G3;
33
•
A review of the approach of management to addressing topics discussed in the Report; and
•
A confirmation that at the requisite number of performance indicators had been covered in the Report.
Independence
Because TAS was engaged to provide report development assistance to Vimal, through the engagement of
TAS by the GRI as the South African consultants on the ‘Transparency in the Supply Chain’ project, ours is
not an ‘Independent’ assessment of this Report. Our involvement with Vimal significantly hinders our ability
to remain fully independent, but does not necessarily preclude us from offering some form of assurance to
stakeholders.
Because Vimal is a relatively small organisation, it was determined that Vimal cannot afford to seek external/
independent third party assurance. However, the involvement of TAS is reviewing Vimal’s data allows us a
unique insight into the content of this Report, and permits us an opportunity to make comment over the accuracy, consistency and completeness of the data contained herein.
Findings
In general, Vimal’s sustainability reporting processes are adequate to meet the GRI’s G3 ‘Application Level C’.
However, it was found that:
•
Vimal’s process to identify its ‘Most Material Issues’ was informal in nature, albeit improved through this
reporting process, and the company still requires a formal process to actively engage stakeholders on a
ranged of ‘sustainability-specific issues’;
•
Although significant steps have already been taken to improve the quantity and quality of meaningful data
(particularly production efficiency and environmental data), more work needs to be undertaken to ensure
that Vimal sets and achieves specific sustainability performance targets;
•
Vimal has not yet undertaken to complete an assessment of its compliance to the DTI Codes of Good
Practice (fully implemented as of the end of February 2008).
Recommendations
•
Vimal should ensure that stakeholders (internal and external) are adequately engaged to comment on this
Report and/or to inform the content of the next Report.
•
Vimal should actively engage its key stakeholders to ensure that the company is effectively addressing
stakeholder-specific concerns, and that any ‘new’ issues are incorporated into Vimal’s ongoing sustainability strategy.
•
Vimal should undertake to complete its compliance to the DTI Codes of Good Practice within the 2008
calendar year, in order to enhance the quality and/or relevance of this report relative to local stakeholder
expectations.
•
Vimal should ensure that future reports include improvements in the quality of data, particularly those
pertaining to the DTI Codes of Good Practice and the environment.
Opinion
For all data under review, errors identified during our assessment were addressed by Vimal prior to finalising
this Report, and nothing came to our attention to lead us to believe that the final data is not reliable. As a result,
we believe that the sustainability data in this Report gives a fair representation of Vimal’s sustainability performance, and that this report adequately represents a GRI G3 C level report.
Trialogue Assurance Services
29 February 2008
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CONTACT DETAILS
Vimal Clothing Enterprise C.C.
Tel:
+27 31 538 2400
Fax:
+27 31 539 6874
Address: Fairways Park
4 Fairways Avenue
Mount Edgecombe
Durban
South Africa
4300
Contact Person: Miss Khemie Prithipal
[email protected]
The graphic design and layout of this Report was
completed by Candice Ekermans, our Johannesburg-based independent design consultant.
We are very pleased to support Candice with this
project, as she is a living testament that courage and tenacity can overcome all challenges.
Although one might not notice it when reviewing this
Report, Candice is legally blind, which for others might
have suggested no future in the field of marketing
materials development.
We hereby wish to compliment and thank Candice
for her excellent work. Candice can be contacted at
[email protected].