Ministry of Hospitality - Benedictine Health System

2004 annual report
Ministry of Hospitalit y
Prayer
Compassionate God of the Universe,
How lovingly You hold all things in harmony.
prayer
Bless us with health of body, mind and spirit.
May we extend Benedictine Hospitality
to each person we meet
and each situation in our life.
Help us to go beyond what is required
to be generous and gracious
in anticipating every need.
the call to respond – Making others feel at home requires a true compassion and sensitivity that the
With the help of Your grace,
Benedictine Health System understands and implements on a daily basis within each of its facilities.
Peace is possible
While extending warmth and welcoming new ideas, BHS embraced the year with a sense of Hospitality
in our hearts, in our homes
and in our world now and forever.
Amen.
—sr. mary christa kroening, osb
that greatly impacted lives. The stories and images in this book document real experiences and places
where serving others with Hospitality made all the difference.
(Annual report photography taken at Benedictine Health Center at Innsbruck, New Brighton, Minn.)
pg 01
prioress
LETTER FROM
president
board chair
AND
Dear Friends:
Dear Supporters of the Benedictine health care Mission:
Benedictine Hospitality is a simple, practical way to follow the Gospel message of seeing Christ
in each person and treating each person as one would Christ. This is not just a basic expression
of good manners, but the warm, genuine reception of everyone who comes to our doors—the
poor, the powerless, the invited guest, the unexpected visitor, those who share our faith and
our beliefs, and those who do not.
When St. Benedict wrote his Rule 1,500 years ago, the world was troubled. Benedictine monasteries survived the
near collapse of Western civilization through their adherence to prayer and work using the values of balance,
moderation, stability, hospitality and stewardship to guide them.
Throughout 2004, the Benedictine Health System focused on Hospitality, reflecting on how
organizations and individuals can fulfill this Core Value. From genuine expressions of welcome
to those they serve, to creating major efforts that address specific needs of those in poverty in our
communities or in other countries, Benedictine Health System Participating Organizations have
demonstrated their commitment to bringing Hospitality to life every day.
We are thankful to those who have dedicated themselves to serving others with Hospitality.
It is through the very personal efforts of them all that Benedictine Hospitality is alive in the
more than 40 communities served by Benedictine Health System health care facilities.
We are thankful for the many blessings received by our health care ministry. In prayer, we
daily seek God’s wisdom to continue to further the Benedictine health care ministry through
the Benedictine Health System.
Today, we are in a world challenged on many fronts. Beyond the world headlines are the personal stories of the
uninsured, the growing numbers of aging adults, the working poor and those in real poverty. The pages of this
Annual Report are illustrated with examples of how the Benedictine Health System and its Participating Organizations
are rising to meet these very real challenges in health care using our Core Values as a guide.
Focusing on Hospitality in 2004 brings out examples of how this Core Value is brought to life in small ways with
facilities implementing guest greeter programs, and in large ways with the construction of new buildings to serve a
community population in need. From caring for those at the end of life with special amenities to delivering newborns,
Hospitality abounds and distinguishes BHS health care in very personal ways.
While one person can have an impact, it takes many to actually bring Hospitality to life within an organization.
We want to thank the more than 6,000 Benedictine Health System employees who have embraced and live the Core
Values in their daily work. It is through their individual commitment to living the Core Values that the Benedictine
health care ministry continues and flourishes.
Sincerely,
Peace,
Sister Kathleen Hofer, OSB
President/Prioress, Benedictine Sisters Benevolent Association
pg 02
Dale Thompson, President/CEO
Sister Clare Marie Trettel, Board Chair
Benedictine Health System
Benedictine Health System
pg 03
letters
LETTER FROM THE
chapter 36 of The Rule of St. Benedict
calls us to care for the sick as
Each year, the Benedictine Health System highlights and focuses on one of our Core Values.
In 2004, we chose to explore more deeply the meaning of Hospitality.
we would care for Christ. It also
directs us to welcome and meet
Hospitalit y
hospitality
every guest with love
and to show great
concern for the
poor and powerless.
We work to listen and respond sensitively to all and always to
extend warmth and acceptance to each other and those we serve.
At each BHS facility, great attention has been given to the creation
of a welcoming environment and, perhaps most apparent in 2004,
by welcoming new ideas and being open to change.
The mere sound of the word stirs images of kindness, care and
community. Each year, the Benedictine Health System highlights and
focuses on one of our Core Values. In 2004, we chose to explore
more deeply the meaning of Hospitality.
Chapter 36 of The Rule of St. Benedict calls us to care for the sick
as we would care for Christ. It also directs us to welcome and meet
every guest with love and to show great concern for the poor and
powerless. Hospitality is at the heart of all we do at the Benedictine
Health System to serve our patients, residents and communities.
Our focus is on people—to make what we do genuine and to serve
the common good.
In the next pages, you will read examples of how Hospitality is
practiced and made real throughout the communities served by the
Benedictine Health System. Hospitality is a central part of our work
and life at BHS. It is a defining element of what makes Catholic
health care different as we work to promote and defend the dignity
of every person and to serve those less fortunate. We strive to make
BHS a very special community for healing, living and serving. It is
our privilege and responsibility in an effort to make a difference in
our world.
Hospitality has many dimensions. In the past year, each of the 6,000
members of the BHS family has strived to create a climate that promotes a sense of community while cherishing individual uniqueness.
pg 04
pg 05
The Benedictine Health System Mission and Core Values provide direction to move the organization forward.
The Year in Review
reimbursement and the development of programs to serve the poor
and powerless. These advocacy efforts to serve society are ongoing.
The Benedictine Health System Mission and Core Values provide
direction to move the organization forward. 2003-2004 will be
remembered as a year of substantial momentum, collaboration,
change and progress for the System.
Values-centered leadership: Recognizing that a shared personal
commitment to the BHS Mission and Core Values are critical
to the efficient operation and success of the System, a unique
values-centered leadership program was developed to promote a
common language and culture for our employees.
An employer of choice: On July 1, 2003, BHS introduced integrated
health and pension programs designed to enhance the benefit offerings to all System employees while encouraging increased
participation.
We build: Ongoing efforts to enhance the Ministry include multimillion dollar construction and acquisition projects. Examples include
the addition of assisted living units at St. Rose Care Center,
LaMoure, N.D.; the opening of the Living Community of St.
Joseph, St. Joseph, Mo.; the addition of private rooms and remodeling of Villa St. Vincent, Crookston, Minn.; an addition and new
construction at St. Joseph’s Medical Center, Brainerd, Minn.; and
partnerships with Graceville Health Center, Graceville, Minn.
Community benefit: As part of our commitment to build community
both within our organizations and throughout the greater neighborhoods where BHS facilities are located, more than $66 million in
quantifiable benefits were donated back to our service areas in time,
services and equipment in 2003-2004.
Advocating for reform: Like many Catholic health care organizations in the United States, BHS—working within the advocacy
priority issues of the Catholic Health Association—strives
to make health care coverage available to the uninsured and underinsured in our service areas, supports efforts in long-term care
financing and delivery, and advocates for just and adequate
Financial strength: The fiscal year ending in 2004 was a particularly good one. Acute care operations performed well despite a
difficult environment and long-term care facilities performed
above expectations.
pg 06
A plan for the entire organization: Through a unified effort, the
goals and objectives of the existing strategic plan were completed a
year early. This progress led to the development of a new strategic
direction for the System during the first half of 2004. For the next
three years, four key strategies—a commitment to rural health care,
expanding the living community model concept, developing an
enhanced quality strategy, and conducting balanced reviews of
growth opportunities—will guide the work of the System. The planning process included the participation of nearly 200 individuals to
arrive at an important and exciting future path for BHS.
a year of accomplishment
Energized by our Mission
A focus on quality: The Benedictine Framework for Performance
Excellence was introduced as part of a System-wide focus on
quality improvement. As one of the four key strategies for BHS,
we are collectively committed to achieving excellence in every
aspect of health care delivery.
and Core Values, we will
Revitalized: In 2004, the Benedictine Health System Foundation
developed a new three-year plan to improve BHS’ ability to fulfill
its mission-enhancing activities.
Scholastica Monastery.
An affiliation: Built on our strengths and encouraged by potential
synergies, the affiliation with our sister system, St. Mary’s/Duluth
Clinic, was finalized in the spring of 2004. With a goal of being
supportive of each other, this alliance will result in cost efficiencies
and improved service delivery as the health care leader in northern
Minnesota.
It has been a year of accomplishment. Energized by our Mission and
Core Values, we will continue to further the health care ministry of
the Sisters of St. Scholastica Monastery. There is more to do.
pg 07
continue to further the
health care ministry of
the Sisters of St.
There is more to do.
year in review
2004 will be remembered as a year of substantial momentum, collaboration, change and progress for the System.
By opening our minds and being receptive to new ideas, innovative programs have been initiated throughout
the System that provide residents opportunities for healthier lifestyles, greater socialization and happier days.
Welcoming new ideas
Benedictine Living Center of Garrison, N.D., and Mount Carmel,
Milwaukee, Wis.
To many, Hospitality conjures up images of warm receptions,
friendly faces and good food. At the Benedictine Health System, we
strive to go beyond the basic definition by looking at new ways of
creating a sense of home for our residents at our long-term care
facilities. By opening our minds and being receptive to new ideas,
innovative programs have been initiated throughout the System that
provide residents opportunities for healthier lifestyles, greater
socialization and happier days.
and constantly pursuing new
ways to improve services, our
System employees are what make
BHS organizations
the facility of choice
For many residents of Tekakwitha Living Center, Sisseton, S.D.,
eating wild game was once a part of everyday life. Some yearned
for their old favorites of venison, goose, pheasant and fish, which
is not on the standard menu. After receiving this feedback,
Tekakwitha staff took it upon themselves to provide a special feast.
Not only did they organize the event, they also donated and cooked
the food and served it restaurant style. The evening was a joyful
event—residents relished being served by the staff and enjoyed the
unique décor of wildlife mounts and fur pelts—and enhanced the
sense of community.
At several Participating Organizations, flexible meal programs
have been established that allow residents to set their own
meal schedules. By offering options such as a light continental
breakfast, brunch, afternoon snack, dinner and evening snack,
residents can choose to sleep late, nap and participate in activities
without working around mealtimes. This unique dining approach
can be found at St. Catherine’s Living Center, Wahpeton, N.D.,
Benedictine Health Center at Innsbruck, New Brighton, Minn.,
in their areas.
By being innovative and constantly pursuing new ways to improve
services, our System employees are what make BHS organizations
the facility of choice in their areas.
pg 08
pg 09
new ideas
by being innovative
A greeter and valet program are already in place, and now a committee is
investigating new ideas, including a beeper that would notify patients when
welcoming
the doctor is ready to see them, allowing patients to leave waiting areas.
Creating a welcoming atmosphere
At St. Joseph’s Medical Center, Brainerd, Minn., Hospitality is
viewed as intrinsic to patient-centered care. This year, staff led an
effort to begin a new customer-service initiative that will provide
employees with guidelines for identifying behaviors that represent
Benedictine values, and help ensure a high consistency of care.
The facility is also exploring new ways of improving the environment. A greeter and valet program are already in place, and now
a committee is investigating new ideas, including a beeper that
would notify patients when the doctor is ready to see them,
allowing patients to leave waiting areas.
Fundamental to the Core Value of Hospitality is the concept of a
gracious welcome. Greeting guests cordially, sincerely and with
good cheer is a fundamental part of not only the Benedictine
Health System, but of Catholic health care. St. Benedict, in
his Rule, declared “All guests who present themselves are to be
welcomed as Christ, for he himself will say: ‘I was a stranger and
you welcomed me.’” (Chapter 53)
At BHS, the greeting is just the first step of a generous reception.
At many of our acute care facilities, programs are in place to make
sure visitors and patients are made to feel at home immediately.
At St. Mary’s Hospital of Superior, Wis., for example, a volunteer
program was initiated not only to provide directions to guests
after the facility was expanded, but also to guide those in need of
assistance to their destination.
making patients feel comfortable
in a warm, compassionate atmosphere at
all Benedictine Health System acute care
facilities not only is a matter of Hospitality,
but provides a climate that allows for the
best possible health care services.
Making patients feel comfortable in a warm, compassionate
atmosphere at all Benedictine Health System acute care facilities
not only is a matter of Hospitality, but provides a climate that
allows for the best possible health care services.
pg 10
pg 11
On “spa day”—a much-anticipated weekly event—residents of
the special care unit are treated to salon-type treatments such as
foot baths, massages and lotion treatments.
Creating a sense of communit y
Each year, BHS provides thousands of hours and millions of dollars
in health care services to the communities we serve. This community
benefit ranges from donated time, services and equipment to grants
awarded from a BHS Participating Organization to support a charitable event or program. For example, BHS organizations contributed
millions of dollars in traditional charity care for the uninsured or
underinsured in our communities. St. Isidore Health Center of
Greenwood Prairie (formerly Hillcrest Community Care Center) in
Plainview, Minn., and St. Mary’s Hospital of Superior, Wis., encourage community-building activities by offering free meeting space to
local groups. At Mount Carmel, Milwaukee, Wis., residents serve as
Santa and Mrs. Claus and answer telephone calls from local children.
Tekakwitha Living Center in Sisseton, S.D., St. Mary’s Regional
Health Center, Detroit Lakes, Minn., and St. Mary’s Hospitals and
Clinics, Cottonwood, Idaho, host local health fairs where various
health screenings and health information are offered.
community
At BHS, our attention to Hospitality includes striving to build
community in our facilities with our patients, residents and
employees. We also recognize the importance of being a good
community citizen in our towns and cities. This commitment and
dedication demonstrates how the Benedictine Health System
works to be an agent of change in an effort to achieve the common good.
the Benedictine Health System
clearly is making a difference in
the individual lives and communities
where our Participating Organizations
are located. These efforts define why
Catholic health care is uniquely different
in our world—a focus on the building
community while serving individuals in
The Core Value of Hospitality is what makes the culture at BHS
special and is particularly meaningful in building community
within our organizations. For example, Benedictine Living Center
of Garrison, N.D., recognizes the importance of extending a
special kind of Hospitality through resident-centered services. On
“spa day”—a much-anticipated weekly event—residents of the
special care unit are treated to salon-type treatments such as foot
baths, massages and lotion treatments. Good Shepherd Care
Center, St. Paul, Minn., hosted a festive senior “prom” to
celebrate the uniqueness of each individual resident. In Kentucky,
Madonna Manor honors its employees each year with a week
of special activities where the highlight is “car wash day,” when
managers wash every employee’s car.
The Benedictine Health System clearly is making a difference in
the individual lives and communities where our Participating
Organizations are located. These efforts define why Catholic health
care is uniquely different in our world—a focus on building the community while serving individuals in a hospitable, respectful manner.
a hospitable, respectful manner.
pg 12
pg 13
To be hospitable, one must open his or her heart, in all situations. By being sensitive to the needs of others and practicing tolerance and
acceptance, Benedictine Health System staff have reached beyond the norm by offering services that create a compassionate atmosphere.
acceptance
Extending acceptance
For many, one’s spirituality is a deeply private issue. Although the
Benedictine Health System is Catholic, we take pride in the fact
that we embrace and respect those with other faith expressions.
Many of our Participating Organizations offer alternative religious
services and invite clergy in to minister to their parishioners.
Although chapels are blessed by bishops, they are considered
ecumenical—that is, they promote unity among other faiths and
may be used for other denominational services. Residents are also
encouraged to attend services in the community.
To be hospitable, one must open his or her heart, in all situations. By
being sensitive to the needs of others and practicing tolerance and
acceptance, Benedictine Health System staff have reached beyond the
norm by offering services that create a compassionate atmosphere.
the Benedictine Health System
incorporates its Core Values
of Hospitality, Respect, Stewardship
and Justice into the heart of all we
do, truly enhancing the lives of those
we care for and therefore improving
the communities in which they reside.
pg 14
Several BHS Participating Organizations have set up programs that
instill the notion of doing things that are not one’s normal responsibility, regardless of one’s job description or position. Three
Minnesota facilities—Saint Anne of Winona and Madonna Towers
and Madonna Meadows of Rochester—have launched “No
Passing Zone” programs that encourage staff to take a positive
action and offer assistance or reassurance whenever a situation
presents itself. For example, an administrative employee may
answer a call light or a dietitian may guide a resident to a destination. Staff who are observed demonstrating extra effort are nominated for special recognition. The goal is to improve the overall
quality of life for not only the residents, but for the staff as well.
These initiatives and services are examples of the many ways the
Benedictine Health System incorporates its Core Values of
Hospitality, Respect, Stewardship and Justice into the heart of all we
do, truly enhancing the lives of those we care for and therefore
improving the communities in which they reside.
pg 15
hospitality
stewardship
respect
justice
Creating a climate
that promotes a sense
of community while
valuing the uniqueness
of the individual.
Utilizing human
resources responsibly.
Cherishing and
promoting the worth
of all human life.
Advocating policies for
the poor and powerless.
Listening and responding
sensitively to all.
Extending warmth and
acceptance to each other
and to all we serve.
Providing wise and
respectful use of all
material and monetary
resources.
Treating every person with
dignity and reverence.
Honoring and supporting
the spirituality of each
person.
Promoting conservation
of resources and energy.
Valuing the dignity of
all work.
Creating a welcoming
atmosphere personally
and organizationally.
Promoting participation
of all persons in the
decisions affecting their
lives.
Welcoming new ideas and
being open to change.
Maintaining respectful
working relationships.
Eliminating prejudice in
ourselves and in organizational policies.
vision With a special focus on aging adults and rural health care, the Benedictine
Promoting open and
fair decision-making
based on valid and
sufficient information.
Health System will be the innovative leader, collaborative partner and a preferred
Striving to develop a
global vision personally
and organizationally.
mission The Benedictine Health System, a Catholic health care organization
provider for health care delivery in our communities.
entrusted with furthering the health care mission of the Benedictine Sisters of Duluth,
Minnesota, provides a spectrum of services with special concern for the poor and powerless. The System is committed to witness to God’s love for all people by providing highquality services in a compassionate environment that enhances human worth.
pg 16
pg 17
mission and vision
Benedictine Core Values
As the stories in these pages have demonstrated, Hospitality within the Benedictine Health System
is not just a special program or service with a one-time impact.
BHS will explore the Benedictine
way of Peace that not only looks
As the stories in these pages have demonstrated, Hospitality within the Benedictine Health System is not just a special program or
service with a one-time impact. Hospitality is a part of daily life
in service to patients and residents, in relationships between
employees and in working cooperatively with the greater community. Because one person can break the chain of goodwill, creating a culture of Hospitality requires not only an organizational
commitment, but a personal commitment by all.
When genuine Hospitality is extended, everyone benefits. For
employees, it is the satisfaction of having served a real need to a
person who is someone’s mother, father, son, daughter, friend—
not the generic “patient” or “resident.” For the organization, it
is providing a service that is truly needed that allows other services to be launched. For BHS, it is continuing the 1,500-year
Benedictine health care ministry.
This tradition will not end with Hospitality. The Benedictine
Health System Strategic Plan has outlined a vision for the future
pg 18
to creating Peace in our world,
but Peace within oneself and
with others around us.
that furthers the Benedictine health care ministry with balanced
development and growth, by sharing our expertise in rural acute
care, through the living community concept and with a focus on
quality that is centered on the BHS Core Values.
Next year, BHS will celebrate its 20th year with a focus on Peace.
For our anniversary, BHS will follow the guide of Psalm 34,
verse 15, where all are called to “Seek Peace and pursue it.”
Throughout 2005, BHS will explore the Benedictine way of Peace
that not only looks to creating Peace in our world, but Peace
within oneself and with others around us.
We are thankful for the opportunities granted to the Benedictine
Health System in serving others. Through the vision and creativity
of its many leaders and partners, the Benedictine Health System
continues to fulfill its Mission of furthering the Benedictine
health care ministry of the Benedictine Sisters of St. Scholastica
Monastery.
pg 19
looking ahead
Looking ahead
Benedictine Health System key financial highlights
Benedictine Health System combined balance sheets
year ended june 30
($ in millions)
($ in millions)
($ in millions)
2004
$500
$ 47 9. 6
$300
$ 4 1 1 .7
$ 2 8 5. 4
$150
$ 2 4 5.1
$333.0
$300
$148.5
$ 41,284,164
33,697,027
10,605,473
$ 85,586,664
$ 42,939,445
28,396,673
8,589,330
$ 79,925,448
$ 25,598,057
25,678,536
7,669,274
$ 58,945,867
2002
Investments
Property and Equipment
Other Assets
Total Assets
$156,469,216
205,464,231
32,081,467
$479,601,578
$128,195,224
175,219,888
28,371,088
$411,711,648
$112,691,639
135,599,991
25,759,236
$332,996,733
Current Liabilities
Accounts Payable and Accruals
Current Portion Long-term Debt
Total Current Liabilities
$ 34,716,925
7,274,738
$ 41,991,663
$ 33,258,806
5,141,898
$ 38,400,704
$ 30,455,933
11,506,559
$ 41,962,492
Other Liabilities
Long-term Debt
Net Assets
Total Liabilities & Net Assets
$ 18,147,821
236,138,344
183,323,750
$479,601,578
$ 13,353,666
202,082,607
157,874,671
$411,711,648
$
$100
$150
$200
$100
$100
$50
$50
$0
2004
2003
2004
20 0 2
2003
$0
2002
2004
2003
$ 2 8 5. 4 m
$ 47 9. 6 m
$183.3 m
2004 Operating Revenue
2004 Total Assets
2004 Net Assets
liabilities and net assets
Benedictine Health System combined statement of operations
2004
Total Operating Revenue
Total Operating Expense
Operating Income
Non-Operating Income
Excess of Revenues
Over Expenses
2002
Current Assets
Cash and Investments
Accounts Receivable
Inventories and Prepaid Expenses
Total Current Assets
$ 1 5 7. 8
$ 2 6 5. 4
$200
$0
$183.3
assets
$400
$250
2003
$200
2003
2002
$ 285,396,410
(272,910,374)
12,486,036
5,074,798
$ 265,375,645
(262,602,025)
2,773,620
(865,215)
$ 245,105,718
(233,611,899)
11,493,819
(3,199,977)
$
$
$
pg 20
17,560,834
1,908,405
8,293,842
pg 21
7,733,579
134,740,685
148,559,977
$332,996,733
financial highlights
$350
Benedictine Health System selected statistics
Benedictine Health System community service and charity care growth
year ended june 30
2004
2003
2002
Bed Complement
Acute
Skilled Nursing
Assisted/Independent
Total Beds
290
3,881
1,298
5,469
Acute Care Utilization
Adjusted Patient Days
Equivalent Outpatient Days
Clinic
Emergency
Discharges
Average Length of Stay
Long-term Care Utilization
Skilled Nursing Resident Days
Assisted/Independent Days
Total Full-time Equivalents
290
3,795
1,324
5,409
290
2,498
696
3,484
40,163
43,110
45,401
198,920
40,392
11,303
3.6
194,100
40,949
11,288
3.8
169,526
41,280
11,696
3.9
743,587
197,312
3,593
779,141
172,660
3,549
716,842
131,084
3,177
The Benedictine Health System
Each year, BHS—directly
provides a substantial and
continuing Jesus’ mission of
wide array of benefits to its
love and healing—contributes
service communities. These
thousand of hours and mil-
benefits range from donated
lions of dollars of health care
time, services and equipment,
services to its communities.
to funds granted from a
This commitment and dedica-
Participating Organization
tion makes BHS an agent of
foundation. Tens of thousands
change in the effort to achieve
of people in areas where our
the common good for our
facilities are located benefit
communities and society.
from these donations.
$4,911,110
$3,214,428
2004 Community Service
2004 Charity Care
Statistics reflect data from Benedictine Health System Member and
Sponsored Organizations that are included on the Combined Balance Sheet.
pg 22
pg 23
financial highlights
$8 million Total Community Service & Charity Care
nd
mn
wi
sd
Benedictine Health System
il
Member & Sponsored Organizations
id
Benedictine Health System
Associate Organizations
ks
kt
mo
pg 24
Benedictine Care Centers, Cambridge, Minnesota
Benedictine Health Center at Innsbruck,
New Brighton, Minnesota
Hi-Park Care Center, Red Wing, Minnesota
Lake Haven Manor, Duluth, Minnesota
St. Isidore Health Center of Greenwood Prairie,
Plainview, Minnesota
Green Prairie Place, Plainview, Minnesota
The Villa at Hi-Park, Red Wing, Minnesota
Benedictine Health Center, Duluth, Minnesota
Westwood, Duluth, Minnesota
Benedictine Health Center of Minneapolis,
Minneapolis, Minnesota
Benedictine Health System Foundation, Duluth, Minnesota
Benedictine Living Communities, Inc., Bismarck, North Dakota
Benedictine Living Center of Garrison, Garrison, North Dakota
Benedictine Living Communities Foundation,
Bismarck, North Dakota
Prince of Peace Care Center, Ellendale, North Dakota
Evergreen Place, Ellendale, North Dakota
St. Benedict’s Health Center, Dickinson, North Dakota
Benedict Court, Dickinson, North Dakota
St. Catherine’s Living Center, Wahpeton, North Dakota
St. Rose Care Center, LaMoure, North Dakota
Rosewood Court, LaMoure, North Dakota
Good Shepherd Care Center, St. Paul, Minnesota
Living Community of St. Joseph, St. Joseph, Missouri
Madonna Meadows of Rochester, Rochester, Minnesota
Madonna Towers of Rochester, Rochester, Minnesota
Mount Carmel, Milwaukee, Wisconsin
Preferred Choice Pharmacy, New Brighton, Minnesota
Saint Anne of Winona, Winona, Minnesota
Callista Court, Winona, Minnesota
Saint Anne Extended Healthcare, Winona, Minnesota
St. Anthony’s Continuing Care Center, Rock Island, Illinois
St. Gertrude’s Health & Rehabilitation Center, Shakopee, Minnesota
St. Joseph’s Medical Center, Brainerd, Minnesota
St. Mary’s Care Center, Winsted, Minnesota
St. Mary’s Hospital & Clinics, Cottonwood, Idaho
St. Mary’s Regional Health Center, Detroit Lakes, Minnesota
Lincoln Park Senior Living, Detroit Lakes, Minnesota
St. Mary’s Care Center, Detroit Lakes, Minnesota
Winchester on Washington, Detroit Lakes, Minnesota
St. Michael’s Health and Rehabilitation Center, Virginia, Minnesota
St. Raphael’s Health and Rehabilitation Center, Eveleth, Minnesota
Steeple Pointe, Osseo, Minnesota
Tekakwitha Living Center, Sisseton, South Dakota
sponsored organizations
Carondelet Long Term Care Foundation, Kansas City, Missouri
Carondelet Manor, Kansas City, Missouri
St. Mary’s Manor, Blue Springs, Missouri
Villa Saint Joseph, Overland Park, Kansas
St. Francis Regional Medical Center, Shakopee, Minnesota
Villa St. Benedict, Lisle, Illinois
Villa St. Vincent, Crookston, Minnesota
associate organizations
Bridges Medical Services, Ada, Minnesota
Clearwater Valley Hospital and Clinics, Inc., Orofino, Idaho
Clement Manor, Greenfield, Wisconsin
Cooperstown Medical Center, Cooperstown, North Dakota
Park Place, Cooperstown, North Dakota
Country Manor, Sartell, Minnesota
Graceville Health Center, Graceville, Minnesota
Holy Trinity Hospital, Graceville, Minnesota
Grace Home, Graceville, Minnesota
Lakeside Health, Inc., Chippewa Falls, Wisconsin
Lewiston Villa Nursing Home, Lewiston, Minnesota
Madonna Manor, Villa Hills, Kentucky
Pine Medical Center, Sandstone, Minnesota
St. Mary’s Hospital of Superior, Superior, Wisconsin
St. Peter Community Health Care Center, St. Peter, Minnesota
o r g a n i z at i o n s & l o c at i o n s
member organizations
503 E. Third Street, Suite 400
Duluth, Minnesota 55805
1995 E. Rum River Drive South
Cambridge, Minnesota 55008
900 Long Lake Road, Suite 150
New Brighton, Minnesota 55112
www.bhshealth.org