MHS Ranks in Top 20% for Quality Mission

In This Issue:
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July 9, 2010
Mission & Pardee Collaborate 2
A Network for Primary Care 3
What Are You Reading? 4
Pesky Summer Insects 5
Good Health Award 6
Prenatal Incentives 8
Q&A on Flu Vaccines 10
Total Awards Feedback 12
Volume 15 #13
Mission Launches Sports
Medicine Program
Mission recently launched a Sports
Medicine Program, bringing together
existing resources, highly-qualified physicians, local schools and the community.
The goal is to provide a high level sports
medicine program to ensure the optimal
health and performance of Western
North Carolina’s student, collegiate and
active adults through the application of
best practices in the field of sports medicine.
The innovative model features
Mission Hospital, private practice physicians, and Mission-employed physicians.
Physicians include Dr. David Jarrett and
Dr. Christopher Elder of Asheville
Orthopaedic Associates; Dr. Jay Jansen,
Dr. Bradd Burkhart, and Dr. Michael Shea
of Blue Ridge Bone & Joint; Dr. Jay West
of Carolina Hand; Dr. Charles DePaolo;
and Dr. Jana Watts of Mission’s Rehab
Services. Each physician will be assigned
to a participating school in Buncombe
and Henderson counties.
For convenience, a single call line with
a toll-free number will access services
24/7. This call center will process requests
through a triage format which will match
patients with participating physicians
based on their type of school, injury, concern, or question.
The program is available for both
schools and the community. Support for
each school includes sponsorship, an athletic trainer, supplies, education, special
events and the
Mission Sports
Medicine Award presented annually.
Community outreach will include a
variety of educational opportunities
through speaking
engagements, news
media, web-based
interactions, community events, club
organizations and
Seth Fox of North Buncombe High School, center, received one of several Samsung laptop computers given by Mission to several area seniors the Asheville Sports
Commission.
who have excelled in both academics and sports. Fox is the son of Lisa
Fox, a transcriptionist in our Health Information Management
Department. He will attend the College of Charleston in the fall to
major in biochemistry with a goal of attending pharmacy school in the
future. Fox was joined at the awards ceremony by Jonathan Bailey (left),
Mission’s VP of Orthopedics, Neurosciences, and Trauma Services. On
the right is Dr. Jay Jansen, Sports Medicine Director.
As part of the program’s kick-off,
selected graduating
seniors at participatContinued on page 11
MHS Ranks in
Top 20% for
Quality
As a Mission staffer, you will be proud
to learn that in the second annual
Thomson Reuters’ 100 Top Hospitals
Health System Benchmarks study,
Mission Health System has been named
in the top 20% of the 255 systems surveyed for demonstrating higher quality
patient outcomes across the facilities in
their system.
Winners of this award outperformed
their peers – they provided better care,
followed standards of care more closely,
saved more lives, had fewer patient complications, made fewer patient errors and
had better overall patient satisfaction
scores.
Specifically,
• The top health systems are providing
higher quality care and have better
patient outcomes.
• Patients treated at hospitals in the winning systems are having better longerterm outcomes.
• Patients treated at hospitals in the winning systems are returning home sooner.
• Patients treated by members of the top
health systems are reporting a better
overall hospital experience than those
treated in peer hospitals.
• The top systems perform better even
though they treat sicker patients.
The study highlights the opportunity
for system leadership to impact quality
initiatives and increase value to the
Continued on page 9
Mission and Pardee Collaborate to Expand
Healthcare Services
Facility to be built in Fletcher
Mission Hospital and Pardee Hospital
are collaborating on plans for a patientfocused, outpatient-oriented health campus which will improve access, quality and
availability of cost-effective healthcare
services to residents of south Buncombe
and north Henderson counties.
“Mission and Pardee have a very successful history of working together to
advance quality healthcare and effectively
serve our region. We’ve heard from residents and physicians in the south
Buncombe and north Henderson area and
after considerable collaborative planning,
we are pleased to announce this exciting
project that supports our common mission of enhancing healthcare in the
region,” said Kris Hoce, President and
CEO of Pardee Hospital.
The proposed location for the collaborative health campus is along
Hendersonville Rd., in the town of
Fletcher, on the Buncombe County and
Henderson County line. The project is
currently being planned as a two-level,
approximately 130,000 square foot building. In addition to wellness and prevention programs, proposed services include
imaging, surgery, emergency, rehabilitation, pharmacy, lab and physician offices.
Construction is scheduled to begin in the
spring of 2011. “This health campus,
which continues to evolve, is being
designed by locally-based, communityowned hospitals to meet the specific
healthcare needs of this growing area.
When it is complete, it will provide high
quality and convenient ‘one-stop’ service
for outpatient healthcare needs. There
will not be a health facility like it in western N.C., which makes the project even
more exciting. Health and wellness programs will be an important part of our
health campus, making it an excellent
complement to the proposed Heart of
Fletcher initiative that will include public
spaces, such as greenways and parks, that
promote healthy activities such as walking, running and cycling,” Hoce added.
The project will also bring an economic boost to Fletcher, Rider noted.
“While the scope of the project is still
being finalized, early indications are that
the project will create between 150 and
200 construction jobs. Once completed,
there will be jobs created at this location
that don’t currently exist, creating a ripple
effect over time,” Rider said.
“As we continue to refine plans, we are
working with physicians who practice at
our hospitals to create an outpatient environment that will enhance our focus on
quality,” said Carleton Rider, Interim
President and CEO of Mission Health
System. “For the past two years, both hospitals have been recognized by the
Institute for Healthcare Improvement
(IHI) and the Dartmouth Health Atlas
for providing high quality, low cost healthcare services to our region. Bringing
needed services closer to the people of
these communities is part of our commitment to increase access to care and
improve the health of our region.”
Pardee Hospital is the only hospital owned
by the residents of Henderson County. Founded
in 1953, it is a not-for-profit hospital licensed
for 222 acute care beds and is the second largest
employer in Henderson County. The hospital
has several locations separate from the main
campus, including an adult day services center,
a health education center in the Blue Ridge
Mall, home care services, a rehab and wellness
center, various physician practices, and an
urgent care facility.
Mission Hospital, a 730-bed communityowned not-for-profit hospital founded in 1885,
is part of Mission Health System. In addition
to serving as the community hospital for
Buncombe and Madison counties, Mission
Hospital also provides tertiary care for
Western NC’s 18 counties.
Mission Selected for Heart Research
Mission has been selected as a site for
the Cardiothoracic Surgical Network,
sponsored by the National Heart Lung
and Blood Institute.
by cardiac surgeons to evaluate newer
therapies and techniques as they move
from laboratory science to broad clinical
use.
The Cardiothoracic Surgical Network
works with the National Heart Lung and
Blood Institute, the National Institute of
Neurological Disorders and Stroke at the
National Institutes of Health, and the
Canadian Institutes of Health Research.
With their support, the Cardiothoracic
Surgical Network provides the infrastructure to develop, coordinate, and conduct
multiple collaborative proof-of-concept
studies and interventional protocols to
improve cardiovascular disease outcomes.
The network enables research teams led
“Mission Health System is fortunate
to have the necessary experience and
infrastructure to support this important
research,” said Susan Sutherland, director
of the Research Institute. “Having a dedicated research team with demonstrable
expertise and enthusiasm helped us
immensely in the competition. We are
pleased to have been selected as a
research site and look forward to the collaborations that will be provided to us and
our patients from this Network affiliation.”
2 • Scope • July 9, 2010
“Asheville Cardiology Associates and
Asheville Heart have significant experience with clinical research and have been
recognized nationally for their efforts,”
said Dr. Mark Groh, the local principal
investigator. “The benefits of participation in these trials are to improve patient
care, both locally and hopefully nationally.
Much of the work that has been done in
these areas has resulted in peer reviewed
publications and presentations. Through
participation in trials, physicians at
Asheville Heart and Asheville Cardiology
Associates have access to the latest technology to offer to patients to improve
outcomes.”
Mission Building Primary Care Network
A study by Mission Health System
found that there is a significant shortage
of primary care physicians throughout
Western North Carolina. Family practice
and internal medicine physicians and
pediatricians are among providers of primary care. They diagnose and offer treatment for a variety of illnesses, from simple
ailments to more serious, chronic conditions. Primary care physicians also serve
as advocates for their patients, helping
them to maintain their health and prevent
disease.
To address the shortage, the Health
System plans to build a primary care network. Mission Medical Associates
(MMA), the physician group practice of
Mission Health System, is leading this
effort. MMA employs more than 100
physicians in more than 25 medical specialties, from cardiology to wound care.
Primary care practices that become
part of MMA will further a strong tradition of care in the region that has been
built through the efforts and successes of
many primary care physicians. These private practices will continue to provide primary care to the citizens of Western
North Carolina as they have done for
years.
In June, MMA announced that two
primary care practices – Haywood Family
Medicine and West Buncombe Family
Medicine – would be joining its group.
Haywood Family Medicine is led by David
Mulholland, MD, and has served communities in Haywood, Swain and Jackson
counties since 2002. West Buncombe
Family Medicine is led by David Rogers,
MD, and has cared for patients in
Leicester, West Asheville, Erwin Hills
and Madison County for 25 years. Drs.
Mulholland and Rogers are board certified
in family medicine.
“Mission Medical Associates can support the work of physicians like Drs.
Mulholland and Rogers by providing support services so they and their teams can
focus on patient care,” said Marc Westle,
DO, FACP, president and CEO of MMA.
“We will also work to recruit physicians in
areas of Western North Carolina that are
most underserved. A strong primary care
base is essential to serve the healthcare
needs of more communities.”
MMA is already working on plans for
implementing the Cerner PowerWorks®
practice management and EMR solutions
at Haywood Family Medicine and West
Buncombe Family Medicine. This technology will ensure that the practices meet
the government’s meaningful use IT
requirements and give them the ability to
share patient information seamlessly with
other healthcare providers.
“Our alignment with Mission Medical
Associates will increase our ability to continue to provide medical care – and to
expand access to primary care – in western Buncombe County,” Dr. Rogers said.
Dr. Mulholland said, “Our decision to
join MMA is really all about taking care of
patients. We wanted a partner that shared
our commitment to quality, understood
the health issues facing Western North
Carolina, and could help our practice
serve the growing needs of the greater
Haywood County region. MMA fit all of
our criteria.”
The primary care expansion ties to
the bigger picture of building an integrated healthcare delivery system. “This type
of system includes a network of medical
practices and facilities – from doctor’s
offices to hospitals to pharmacies,” Dr.
Westle said. “They share common computerized systems, quality standards, payment plans and other best practices that
enhance the patient’s care experience.
Primary care practices that join MMA will
be an important part of the integrated
delivery system Mission is building.”
MMA is expanding its leadership
team to support the growth plans. Jason
Clapsaddle, who previously served as vice
president of operations and COO for
McDowell Hospital, has been named
executive director of operations. He is
responsible for the affiliation and operation of practices outside of Buncombe
County and will work closely with the
senior management of regional hospitals
on collaborative initiatives to improve
access to healthcare. Clapsaddle holds a
master’s degree in healthcare administration from the University of North
Carolina at Chapel Hill and has more than
16 years of healthcare industry experience.
– Kathleen DesMarteau
Cline Classics Sale!
More than 1,000 items at only $6
Men’s accessories, purses, scarves, jewelry, gifts for children!
Up to 80% off retail!
Memorial Lobby, Tuesday, July 27, 7 am - 7 pm
Memorial Lobby, Wednesday, July 28, 7 am - 4 pm
St. Joseph Conf. 1 & 2, Thursday, July 29, 7 am - 7 pm
Cash, payroll deduction (with ID), VISA and MasterCard accepted
Proceeds benefit projects of the Volunteer Organization
Scope • July 9, 2010 • 3
Annual Scope Reader Poll: “What AreYou Reading?”
Plenty here to keep you entertained this summer
Summertime is a great time to catch up on reading. What could be better than a chair in the sun by the pool or hammock (with
SPF 30 of course) and a great book? So what’s hot for summer reading among our Mission staff? This year, there are many new titles
on the list. So take advantage of our area’s many wonderful bookstores and book exchanges, or simply take a trip to the public library
before you go poolside or hit the beach.
RECOMMENDED WRITERS
Sherryl Woods: Sweet Magnolia Series
Wendy Alec: The Chronicles of Brothers Series
Stephenie Meyer: The Twilight Series
Robin Carr: Virgin River Series
J.D. Robb: In Death Series
Sandra Brown
Stieg Larsson: The Girl With the Dragon Tattoo, The Girl Who Kicked the
Hornet’s Nest, The Girl Who Played with Fire
Barbara Kingsolver: Prodigal Summer, Animal Vegetable Miracle, The
Poisonwood Bible
Chris Bohjalian: The Double Bind, Secrets of Eden
Sue Monk Kidd: The Secret Life of Bees, The Mermaid Chair
Tom Brokaw: The Greatest Generation, The Greatest Generation Speaks:
Letters and Reflections
Sarah Addison Allen (local author): Garden Spells, The Sugar Queen
Charles Frasier: Cold Mountain, Thirteen Moons
Jeffery Deaver: Lincoln Rhyme Series
OTHER HOT READS TO TRY, RECOMMENDED BY MISSION BIBLIOPHILES
The Walk by Richard Paul Evans
She-Rain: A Story of Hope by Michael Cogdill
The Passage by Justin Cronin
The Confessions of Catherine de Medici by C. W. Gortner
Under Heaven by Guy Gavriel Kay
The Postmistress by Sarah Blake
Bless Your Heart, Tramp: And Other Southern Endearments by
Celia Rivenbark
Simple Abundance, a Daybook of Comfort and Joy by Sarah Ban Breathnach
Crazy Love by Francis Chan
Love and War: Finding the Marriage You’ve Dreamed Of by John and
Stasi Eldredge
Second Glance by Jodi Picoult
Eat THAT Cookie!: Make Workplace Positivity Pay Off...for Individuals,
Teams, and Organizations by Liz Jazwiec
The Overton Window by Glenn Beck
Angelology by Danielle Trussoni
The Liar’s Club: A Memoir by Mary Karr
The Face Changers by Thomas Perry
Vinegar Boy: Encounter Christ Through the Dramatic Story of Vinegar Boy by
Alberta Hawse
Blue Highways by William Least Heat Moon
Putting Away Childish Things: A Tale of Modern Faith by Marcus Borg
If Only It Were True by Marc Levy
The Chancellor Manuscript by Robert Ludlum
The Amber Room by Steve Berry
The Alchemist Paulo Coelho
The Terror by Dan Simmons
Same Kind of Different As Me by Ron Hall and Denver Moore
Founding Mothers: The Women Who Raised Our Nation by Cokie Roberts
The Kite Runner by Khaled Hosseini
Water for Elephants by Sara Gruen
The Help by Kathryn Stockett
The Piano Tuner by Daniel Philippe Mason.
Life of Pi by Yann Martel
Eat, Pray, Love by Elizabeth Gilbert
Eastern Body Western Mind by Anodea Judith
A New Earth by Eckhart Tolle
The Golden Compass by Philip Pullman
The Hot Zone: A Terrifying True Story by Richard Preston
Gap Creek by Robert Morgan
Reading is Good for You – Who Knew?
We learn how to read when we are very young, and from that age onward it becomes an essential skill that we rarely think twice about.
But there is more to reading than simply scooping up a paperback and picking up where we left off. Reading has the ability to change our lives in many
different ways, and as such we should probably all try and make sure we incorporate it into our lives more than we actually do.
For example, when did you last read for pleasure? It doesn’t matter whether it is fact or fiction, the effect can be the same – it lifts you out of your everyday life and into an alternative existence which can be very different from your regular daily routine. Fiction has the upper hand of course, because it has
the ability to take you to places that may not even exist in real life.
But reading can also be something of a luxury and a way of de-stressing in today’s busy surroundings. Even taking a paperback with you when you are
waiting for your child to finish soccer practice can help you make your time more productive and give you a much needed break.
So think about the benefits it before you say, “I just don’t have time to read.” A good book can be your best friend and a partner in health.
4 • Scope • July 9, 2010
Beware! Ticks and Mosquitoes
Already Creeping In!
Say it ain’t so!
We’re barely into hot summer days
and already Mission has seen one case of
Rocky Mountain Spotted Fever (RMSF)
and another potential case of LaCrosse
Encephalitis. For the last four years there
were an average of 664 cases reported in
NC each year. Last year, a child in our
region died of LaCrosse Encephalitis.
Although both illnesses are usually treated
successfully, they are potentially deadly.
As you probably already know, Rocky
Mountain Spotted Fever results from a
tick bite, while LaCrosse is spread by
mosquitoes. Thankfully Lyme Disease has
not become a danger in NC, but is prevalent in states such as Connecticut and the
other Northeastern states that surround
them. There were almost 29,000 confirmed cases and 6277 probable cases of
Lyme disease in the U.S. in 2008; most of
these cases are reported from the
Northeast and upper Midwest.
That’s good information to have if you
plan to travel to these areas.
ROCKY MOUNTAIN SPOTTED
FEVER
Symptoms of RMSF are sudden onset
of fever, headache, and muscle pain,
sometimes followed by development of a
rash. The disease can be difficult to diagnose in the early stages, and without
prompt and appropriate treatment it can
be fatal. It is the most severe and most
frequently reported rickettsial illness in
the United States. It is common in NC,
which often reports the most cases in the
nation.
The disease is caused by Rickettsia
rickettsii, a species of bacteria that is
spread to humans by the bite of an infected American Dog tick. Ninety percent of
RMSF cases occur from April to
September.
If you do find and remove a tick that
is attached to your body, make sure to
note the date the tick was removed so
that you can tell your physician.
Symptoms usually present about the 5-10
days following a tick bite.
Exposure to ticks can be limited by
wearing long-sleeved shirts, long pants
and socks. People should also check
themselves and their families for ticks
anytime they are in tick-prone areas.
Proper and prompt removal of ticks is
the key to preventing infection. Use
fine-tipped tweezers to remove ticks, getting as far forward near the head as possible and pulling firmly and steadily.
You can make your backyard less tickfriendly by keeping your grass short and
removing plants that attract wild animals
such as deer, rodents and raccoons.
Eastern equine encephalitis is found in
the eastern part of the state. West Nile
virus is found statewide.
West Nile is the most common mosquito-borne illness reported in the US,
however few cases have been determined
to have originated from WNC. North
Carolina reported the first human case of
West Nile in 2008 in Guilford County.
Symptoms of La Crosse include fever,
headache, nausea/vomiting, and lethargy,
but can include convulsions, tremors and
coma in severe cases. Unlike a tick bite,
you may not be aware that you’ve been
bitten.
LACROSSE ENCEPHALITIS
LaCrosse is the most common mosquito-borne illness. LaCrosse virus is
found mostly in Western North Carolina.
Another mosquito-borne diseases,
A Closer Look
Did you know that Mission Hospital and the
state of North Carolina Division of Public Health
have worked together to help the CDC replenish their stock of LaCrosse virus for research
purposes? If LaCrosse was suspected, the family
and patient were interviewed to try to determine the location of the mosquito exposure.
Then state entomologists were sent to that area
to capture mosquitos positive for LaCrosse virus.
The state/CDC set out “ovatraps” around the
suspected area of exposure for capturing mosquitoes that possibly transmitted LaCrosse to
the person in the hospital.
Most cases are found in children under 16
years which may be more susceptible because of
their increased outdoor activity, giving them
more opportunity to be exposed to mosquitoes.
In 2005, Mission’s Research Institute conducted a study with Chiron Corporation with the
hopes of developing a vaccine for LaCrosse. At
the same time, the CDC came to Mission to
investigate a cluster of cases of LaCrosse in children from Transylvania County.
The best way to “fight the bite” is to
take a good look at your environment now
to take away mosquito breeding grounds.
Removing things like bird baths, old tires,
planters, and even small containers can
help reduce the umber of mosquitoes.
PREVENTION
IS KEY
The Centers for Disease Control and
Prevention recommend several repellents
against mosquitoes – DEET, picaridin and
oil of lemon eucalyptus. According to the
CDC, oil of lemon eucalyptus should not
be used on children under three years old.
Repellents containing permethrin provide
excellent protection against ticks but may
only be used on clothing. Consumers
should look for products that contain the
CDC-recommended ingredients, and
should read and follow all label instructions. Besides wearing protective clothing,
it’s best to avoid the outside when mosquitoes are most active – usually early
morning and dusk.
All of these studies and investigations have
lead to a stronger relationship between Mission
and its partners at the state and national level.
“Mission Hospital is the epicenter each year
for LaCrosse cases. We have pediatric intensvists
who have a wealth of knowledge and experience in treating this rare disease,” says Rachel
Long of Infection Prevention at Mission.
“Hopefully, Mission can be a part of a cure for
something that affects us in a very personal way
each year.”
Scope • July 9, 2010 • 5
Celebrating Service
Wanda McNabb
Brian Moore
Billie Plemmons
Psych 5 South
Karen Avedisian
Food & Nutrition
Strategic Planning
Chassity Biddix
Staffing Pool
Radiology
Sally Riddle
SATU
Melissa Emory
Food & Nutrition
Diane Carson-Lewis
Labor & Delivery
Tracie Engellau
Oncology
Eloine Kirkland
John McDay
Lori Fox
HIM Transcription
Susan Ramsey
Rehab Inpt.
John Unger
CVRU
Dorothy Allen
NICU
Victoria Bates
Lab Pathology
Nancy Bradley
Surgical Preop
Jeffrey Brooks
Pastoral Care
Timothy Buchanan
Life Safety &
Building Maintenance
Richard Hentz Jr.
John Rider
Cheryl Roper
Information Tech.
Staffing Pool
Nadezhda Fesyuk
4S Orthopedics
Environmental Svcs.
Stephanie Fowler
Women’s Surgical
7 General Surgery
Rehab Inpatient
Catherine Jordan
Mary Teague
6N Pulmonary
Cherie Mason
Adult Medicine
MCSD
Stanley McCall
Life Safety & Building Maint.
Mother/Baby
Angela McIsaac
Transfer Unit
Tamara Pearson
Transfer Unit
Devonna Williams
Valerie Austin
Ashley Bailey Metcalf
Robyn Bailey
Brenda Bruce Austin
CICU
Administation
Radiation Therapy
IP Case Management
Julie Rouse
Operating Room
Renal Medicine
Kimberly Christenson
Lisa Cotter
Maria Roloff
ED Admit Unit
Kelly Rose
Engineering
Adrianne Cornett
9 Step Down
Emergency Dept.
Kevin Robertson
Betsy Clarke
Regional Transport
Marjorie Prichard
5 Years
Pharmacotherapy
Finance
Research Institute
MCSD
Dawn Cender
Tammy Shell
Clinical Trials -
Tangi Suttles
9 Stepdown
Psych 5 South
Lynne Hampton
Angie Howard
Wendy Owenby
Dale Sains
Facility Dispatch
CVPC
Diversity
HIM Transcription
Carole Haines
Emergency Dept.
Michael Carter
Kimberly Roper
Lab Clerical
Radiology Admin.
Psych 5 South
Teresa Mosely
Yulia Fedun
Catherine Sobremonte
Barbara Thomas
15 Years
Child Life
ASC
Human Resources
Traci Simmons
Jena Dennis
Barbara Blankenship
Elizabeth Buchanan
OP Rehab
Staffing Pool
Engineering
Lab Memorial STAT
ASC
Zachry Danner
Donny Ducker
Deborah Appleman
Michelle Moore
Lab Microbiology
Cardiology Echo
Paul Blair
Tina Hughes
20 Years
Sandra Moss
Eva Cutshaw
10 Years
25Years
Staffing Pool
Andrea Rushlow
Staffing Pool
April Scharett
NTICU
Traci Shook
Karen Sinclair
NICU
Staffing Pool
Oncology
Jennifer Umbarger
NTICU
Staffing Pool
Kimberly Williams
MSICU (MEM)
CICU
Sherrill Receives 2010 Good Health Award
Retired legislator, community
leader and healthcare advocate
Wilma Sherrill, is the recipient of
the 2010 Good Health Good
Business Award given at the
Chamber of Commerce Annual
Dinner on June 21.
Mission Hospital sponsors
this award which is presented to
an individual outside the medical
community who has contributed
significantly to making Buncombe
County a healthier place to live
and work.
domestic violence legislation.
Sherrill’s work in Raleigh
addressed some of the most fundamental issues facing families in
WNC: early childhood education
and creating safe environments for
families.
Building on Asheville’s history as a
center for health and wellness,
Sherrill secured funding for a
Health and Wellness Center at
Wilma Sherrill, left, receives 2010 Good Health Good Business
UNC-Asheville, and created a
Award presented June 21 by Mission Board of Directors Vice
camp to teach low income
Chair Janice Brumit. Photo by Rebecca D’Angelo Photography.
teenagers about healthy lifestyle
For 12 years, Sherrill served in
choices. Most recently she helped
Women at Risk Program, a communitythe N.C. General Assembly. She has been
secure a major gift for the new Mission
based treatment alternative to incarceraa tireless advocate, particularly for women
Cancer Center.
tion for women.
and children.
• She was a champion of Smart Start.
• Sherrill won critical support for
• She led the effort to strengthen NC
Western Carolinians for Criminal Justice’s
6 • Scope • July 9, 2010
Mission Meeting CLAS Standards for
Linguistically Appropriate Services
“Why don’t you speak English?” workplace diversity in language
How does sensitivity to a patient’s
Fortunately, we here at Mission are
in English and data supports that often
culture make a difference on the quality
meeting these requirements. This is won-
the non-native speaker scores higher on
of treatment they receive?
derful news, because as America becomes
the standard grammar exam than the
more and more diverse so will the face of
native English speaker. Learning is not
healthcare.
the problem; speaking is.
Last November, Scope told you about
a new program Mission has adopted from
the Department of Health and Human
This is not to imply that we simply
The second language learner, includ-
Services Office of Minority Health called
have no more work to do regarding work-
ing Americans learning a foreign lan-
CLAS, Culturally and Linguistically
ing with people from different back-
guage, speaks the new language in the
Appropriate Services. By using these 14
grounds and cultures, says Carter. It is
same manner their native language is spo-
mandates, Mission strives to deliver serv-
merely to acknowledge that for the most
ken; thus the accent. The rhythm, intona-
ices that are “form-fit” for patients of
part we do provide a caring and respectful
tion, and projection of their native lan-
other cultures so that they consistently
atmosphere for our patients and families.
guage carries over to the second language
receive the same quality of care we deliv-
“However, I often hear comments in my
and forms certain distortions in pronun-
er.
day to day encounters with people who
ciation. It is insensitive to expect other-
work here or may be visiting, about those
wise. If simply hearing and mimicking or
patients and their family members who
speaking were the only requirement for
on MissionOnDemand. The first four are
for them English is not their first lan-
learning a second language, there would
mandatory:
guage.”
be no problems anywhere in the world.
All 14 of these mandates can be found
1. Health Care organizations should
ensure that patients/consumers receive
A great example of this is foreign
accents in the American workplace.
Language mastery is considered to be
a sign of intelligence by any dominate culture and second language learners have
from all staff members effective, understandable and respectful care that is pro-
Business success today requires a
vided in a manner compatible with their
diverse body of talent to implement new
hearing because they could not communi-
cultural health beliefs and practices and
ideas, views and perspectives. In the past
cate clearly. This is a stereotype.
preferred language.
European American males made up more
than 60% of the work force, but that is
been treated as simply stupid or hard of
Americans have regional accents as
2. Health Care organizations should
changing significantly causing an alter-
well, and use words and phrases that
implement strategies to recruit, retain
ation of the image of the “typical
occasionally are difficult to define. It’s all
and promote at all levels of the organiza-
American worker.” If trends continue, by
relative, isn’t it?
tion a diverse staff and leadership repre-
2050 the US population is expected to
sentative of the demographic characteris-
increase by 50% and people of color will
tics of the service area.
make up nearly half of the population.
native English speaker and on the native
One quarter of Americans will be of
speaker of English. Perhaps some well
3. Healthcare organizations should ensure
Latino/Latina descent and almost one in
placed sensitivity and listening workshops
that staff at all levels and across all disci-
ten will be of Asian or Pacific Islander
may become a required part of all
plines receive ongoing education and
descent, not to mention more women and
American employee training in the
training in culturally and linguistically
people with disabilities in the job ranks as
future. The future American worker (in
appropriate delivery.
well.
the myriad forms they will appear as) is
The responsibility is on both the non-
going to have to accept, assimilate and re4. Healthcare organizations must offer
and provide language assistant services,
including bilingual staff and interpreter
“WHY DON’T YOU
ENGLISH?”
SPEAK
Clear communication is crucial. Some
services, at no cost to each patient/con-
American employees have a hostile atti-
sumer with limited English proficiency at
tude and a severe lack of patience when it
all points of contact, in a timely manner
comes to conversing with others with a
during all hours of operation.
heavy accent. Truth be told, many non-
learn to communicate. Let’s just accept
this as part of living on a planet that is
hot, flat and crowded. Let’s accentuate
the positive!
– Michael Carter
Mission Diversity Officer
natives have received extensive education
Scope • July 9, 2010 • 7
Get Your Baby Off to a Healthy Start
FREE Employee Prenatal Incentive Program
Would you be interested in a free program for pregnant Mission Hospital’s
employees and their spouses?
your pregnancy to qualify for the $100 incentive if you are in the Choice Plan. If you are
pregnant with multiples or are having a second child, registration must be completed
before your 16th week. Registration materials
and program information will be sent to you
by mail.
As an expectant parent, you want what’s
best for your baby. That’s what the Prenatal
Incentive Program is all about. This innovative program was created specifically for
employees and spouses who enrolled in
Mission’s Health Plan. The Prenatal
Incentive Program will help you make the
best choices possible during your pregnancy –
for you and your baby. Through your participation, your little one has a tremendous
opportunity to begin life with a big advantage: better health. Our goal is to help you
have a healthy, full-term pregnancy.
Begin prenatal medical care during your
first trimester (14 weeks) and continue with
regular care throughout your pregnancy.
COMPLETE
ONE OF THE
FOLLOWING CLASS TRACKS:
As a program participant, you will receive
the following support:
• Free childbirth education classes. You will be required to
attend several fun and informative programs provided at no cost
to you. Classes include “The ABCs of Pregnancy,” “Childbirth
Preparation Series,” “Safe Babies Class” and a breastfeeding
class.
• $100 reward if you are in the Mission Health Plan. Upon completion of the designated classes and the birth of your child, $100
will be added to your Health Reimbursement Account (HRA) to
help cover the cost of your delivery.
It’s easy to get started.
When your pregnancy is confirmed, call One Call Scheduling
at 213-2222, option 2, to register for your prenatal classes. Tell the
scheduler that you are covered by the hospitals’ insurance plan
and want to participate in the Prenatal Incentive Program. If you
are a first time parent, this must be done before the 14th week of
Track 1: First Pregnancy
ABC’s of Pregnancy
Childbirth Classes: At least 12 hours by a
certified childbirth instructor
Safe Baby Class
Breastfeeding Class
Track 2: Subsequent Pregnancy
Childbirth Refresher class by a certified childbirth instructor
Safe Baby Class if >2 years since last baby
Breastfeeding Class if no instruction in the past
It will take a commitment on your part to complete the
Prenatal Incentive Program, but when you do, an opportunity for
important benefits awaits both you and your baby. You get the
pride and satisfaction that come with doing this for yourself and
your child. And your baby gets the best chance possible for a
great start in life.
Questions? If you need assistance or have questions, call
Linda Stoner at 213-8246.
The bear went over the mountain to see what was bruin.
But what he found was Mission Campus.
Yes, a black bear was recently sighted on the Memorial Campus as well
as the city street above and behind the St. Joseph Campus.
To protect yourself, “look before you go.” A quick peek from behind a
door is always worth the extra couple of seconds.
Use the buddy system, especially at night. If you spot a bear, make a lot
of noise and don’t run. Back away from the area. Use the emergency
alert towers to summon support from Security, and make sure to report
any on-campus sightings to Security.
8 • Scope • July 9, 2010
Mission and Quality, continued from cover
communities they serve. The study group
included every system with two or more
acute care member hospitals, and, like all
100 Top Hospitals studies, used publicly
available data and objective statistical
analysis. Performance measures, which
focus on clinical quality and efficiency,
reflect aggregated data across the entire
system, including critical access hospitals.
We are in good company. Among
those systems named to the list:
Cleveland Clinic in Cleveland, Kettering
Health Network in Dayton, and Scripps
Health in San Diego. Mission was the
only hospital from North or South
Carolina to be named in the top 20%
“High quality is something we have
always strived for here at Mission, said
Tom Knoebber, director of Performance
Improvement. “Our recent partnership
with the Institute of Healthcare
Improvement (IHI) and focus on Lean
Six Sigma will allow us to move from a
good hospital to a great hospital.”
“By putting the needs of the patient
first we will become even better,” says
Dale Fell, MD, Mission senior vice president and Chief Medical Officer. “Our goal
over the next three years is to become one
of the top ten hospitals in the United
States.”
MERIT in
Motion!
Department MERIT In Motion
Awards
Cheryl Worley
Wound Therapy
Christopher Queen
CNP Lab (EEG)
Donna Smith
Rehab Inpatient
Leonard Todero
Leslie Wunder
Security
Occumed/Staff Health
Melinda Bryant
Labor & Delivery
ABOUT THOMSON REUTERS
Robin Noland
Pulmonary Medicine
Thomson Reuters gathers information for businesses to leading decision
makers in the fields of financial, legal, tax
and accounting, healthcare and science,
and media markets. It is considered to be
the world’s leading source, gathering comparative data in over 100 countries.
Ron Mangham
Endoscopy
Sylvia Johnson
NTICU
Tina Ford
Equipment Distribution
MERIT in Motion Awards
Caroline Lieberman
Rehab Inpatient
Danielle Hartman Edwards
Child
Devel.
To see a list of the winning hospitals
and to read the 44-page abstract of the
Health System Benchmarks Study, go to
www.100tophospitals.com.
Deborah Lunsford
John Riggs
Environ. Svcs.
Respiratory Services
Gail Nesbitt
Environmental Services
Gene Carter
Social Work
Glenda Smathers
Care Management
A Closer Look
Heather Hooper
Neurosciences
Recognized for Quality
Jermaine Aiken
Helena Oneal
Jo Persons
• Mission’s leadership was invited to Washington, D.C. in 2009 to participate in a one-day symposium moderated by four of the country’s most celebrated healthcare experts.The ten hospitals
invited represented hospitals that are achieving success in delivering high quality healthcare at a
lower cost.
• In 2009 Mission was named a finalist for the National Quality Forum National Quality
Healthcare Award, recognized as finishing in the top four in the country.The award recognized
healthcare organizations that are successfully using performance measures to drive quality
improvements and patient care.
Mission also received distinction as one of the Top 100 Heart Hospitals in 2000 and 2002-2007, as
recognized by Thomson Reuters.
Kari Turvin
Kimberly Moore
Lee Davis
Linda Redmon
Lisa Marcy Boykin
• Also in 2007, Mission was named by Business North Carolina Magazine as one of the top three
hospitals in the state for overall clinical excellence, especially in the areas of orthopedics, heart and
vascular.
Central Transport
Child Development
Neurosciences
NTICU
Lab General
Mission Children’s
Child Development
Mary Williams
Social Work
Michelle Amy
MSICU (CNTH)
Natalya Malanka
Sam Coble
• In 2007 Mission was named one of the Top 50 Endocrinology Hospitals in the United States by
U.S. News & World Report, based on data measurement indicators such as good patient outcomes as well as “reputational” ratings from experts around the nation.
Psych Service Line
Tara Johnson
Environmental Services
Neurosciences
Spine Unit
Tracy Toth
Accounts Payable
Trent Stamey
Central Transport
Yelena Botezat
Environmental Services
• In 2005 and 2006, Mission received the Premier Quality Award for treatment of heart failure
and acute myocardial infarction.
• In 2006, Mission was ranked among Top 50 Orthopedic Hospitals by U.S. News & World Report
based on several measurement indicators such as good patient outcomes, use of technology, nursing care, and trauma treatment.
• In 2004, Mission was recognized by the Commonwealth Fund as one of the four top performing
hospitals in the nation.The study highlighted the practices at Mission that led to high outcomes
including our formal commitment to quality; use of data, performance panels, and programs to
achieve quality; leadership structure and physician involvement; a corporate culture of excellence;
caliber of staff, processes for care delivery and having the right tools for high performance.
Scope • July 9, 2010 • 9
Questions & Answers About the
New Flu Vaccination Protocols
As has been communicated via MOD and in the May 21 issue
of Scope, Mission has chosen to adopt the CDC recommendations for mandatory flu shots this year. As we meet one-on-one
with staff members to educate them about Mission’s revised
immunization policy, we are hearing many of the same questions
and concerns. Hopefully this Q&A will answer some of those
questions and provide resources for learning more on your own.
I’M STILL AFRAID THAT I WILL GET THE FLU
BY TAKING THE SHOT.
It’s important to remember that flu vaccine is made from
dead virus, so you cannot get the flu from taking the shot. The
flu vaccine provides immunity two weeks after you receive the
immunization. This means that if you are exposed to the flu
before immunity develops, it is possible to get the flu in that
short window between getting the vaccine and before your
immunity kicks in. If you become sick with the flu or any number
of other respiratory viruses such as parainfluenza I, II, and III
and even the common cold, you might assume that you have gotten the flu from the vaccine.
LAST YEAR THERE WERE TWO
FLU SHOTS. I’M CONCERNED ABOUT TAKING BOTH THE SEASONAL FLU
VACCINE AND THE H1N1 VACCINE.
Each year, the most prevalent flu from the previous year is
combined with two other strains of flu to make the vaccine to be
offered. The H1N1 strain was, hands down, the most prevalent
flu last year, so it is being used to make the vaccine for this year.
This means that we will only have one vaccine this year unless
another pandemic virus appears.
SOME
STAFF NEVER GET THE FLU EVEN WITHOUT
AN IMMUNIZATION.WHAT IF I NEVER GET SICK?
It’s true that healthcare workers tend to have very healthy
immune systems because we are exposed to so many illnesses.
While we may have hearty immune systems, that doesn’t mean
that we never get the flu. We may still get a very mild and barely
noticeable case. We might even think that all we have is a mild
cold. That doesn’t mean that we’re not contagious and able to
spread our germs to our already very sick patients. No one wants
to be responsible for giving a patient, visitor, or staff member the
flu unknowingly. So while we might not be feeling the effects of
the flu, others could. For healthcare workers, being vaccinated
not only helps keep us safe but also benefits others. It is not all
about us.
THE
FLU VACCINE CONTAINS A MERCURY
PRESERVATIVE. HOW CAN THAT POSSIBLY BE GOOD
FOR ME TO PUT INTO MY BODY?
Last year, Mission ordered both multi-dose vials, which contained preservatives, and single-dose prefilled syringes that did
not require preservatives. This year, Mission has ordered only
single dose vaccine in recognition that many of our employees
have concerns about thimerisol, the mercury preservative used in
multi-dose vials. Single dose prefilled syringes do not contain
thimerisol.
10 • Scope • July 9, 2010
WHAT
HAPPENS IF I DEVELOP A SERIOUS MEDICAL
PROBLEM AS THE RESULT OF RECEIVING THE FLU
VACCINE?
If an employee has a problem that is the direct result of the
vaccine, Workers’ Compensation will take care of the employee.
IF WE
HAVE AN EMPLOYEE WHO WORKS FROM
HOME OR AWAY FROM THE HOSPITAL (SUCH AS AT
RIDGEFIELD), WILL THEY BE REQUIRED TO GET THE
FLU SHOT?
Yes, all employees are required to get the vaccination. It is
important for our community in that these folks may be required
to come to the hospital in the event of a disaster. Though some
of us may not have contact with the hospital, we do interact with
fellow employees who do and they might carry it back.
IF I
HAVE AN APPROVED EXEMPTION, WILL I BE
ABLE TO COME TO WORK DURING FLU SEASON?
WILL I HAVE TO WEAR A MASK WHEN AT WORK?
Staff members who receive an exemption will normally be
allowed to work during flu season. You will not be required to
wear a mask while working. Our Infectious Disease physicians
tell us that using a regular mask, unless changed between patients
and worn for a limited amount of time, will not provide the type
of protection that is needed. Taking a mask from room to room
may transmit infection rather than prevent it. In addition to the
challenges of mask management, it would also be difficult to
know which employees are exempt and should be wearing a
mask.
Depending upon the severity of the outbreak, it may become
necessary to keep flu vaccine-exempt employees away from work.
These staff members will be placed on leave without pay or
allowed to use PTO until the worst of the outbreak has passed.
WHAT ABOUT VOLUNTEERS?
Volunteers are required to get the flu shot if they want to
work. They are a little different than employees in that if they
choose not to get the vaccine, they can simply not volunteer until
the requirement is lifted at the end of flu season.
WHAT ABOUT VENDORS AND
STUDENTS, ETC?
A grid has been developed by HR and Legal Services that
outlines the on-boarding requirements for students, vendors and
contract workers. Immunization requirements are mandatory for
many categories. All categories requiring proof of immunization
will be required to provide proof of influenza immunization during flu season.
WHAT ABOUT
OUR MEDICAL STAFF?
The medical staff is reviewing a policy mandating flu vaccinations. Mission Medical Associates has already adopted such a
policy.
WHAT ABOUT MCDOWELL HOSPITAL AND BLUE
RIDGE REGIONAL HOSPITAL? WILL FLU SHOTS BE
MADE MANDATORY FOR THEM?
Our affiliates have received copies of our policy and education plan. Both of our affiliates will decide what will work best
for their facility.
ISN’T MISSION
CONCERNED THAT WE WILL LOSE
EMPLOYEES WHO DECIDE THAT THEY JUST DON’T
WANT TO TAKE THE SHOT?
One of the reasons we are talking about this policy now is to
be sure that all our employees have a chance to learn about the
vaccine and become comfortable about the requirement. We
hope we will not lose anyone. When Wake Med implemented a
mandatory flu policy, they lost two employees.
NURSES
IN NEW YORK CHALLENGED THAT STATE’S
REQUIREMENT THAT HEALTHCARE WORKERS TAKE
THE FLU SHOT AND WON. HOW IS IT THAT
MISSION CAN LEGALLY REQUIRE IT?
In New York, the mandatory requirement was overthrown by
the court because the state agency that required the vaccination
did not have the authority to do so, not because mandating the
vaccine was illegal.
North Carolina is an employment-at-will state. Employers
can establish a variety of requirements for employees as a condition of employment. Mission is within its rights to require vaccines as part of our employment policies.
Mission already requires a number of other immunizations as
part of its conditions of employment. Flu vaccine was simply
added to the list of other requirements. Exemptions for medical
reasons and religious reasons have been included in the policy.
The medical exemption recognizes that some individuals cannot
have the vaccine because they have allergies or medical conditions that prohibit taking it. The religious exemption was included to be sure that we provide legal protection for those individuals whose religious beliefs dictate that they may not take this vaccine.
POTENTIAL EMPLOYEES?
Now that the policy is signed, we are including the mandatory requirement as part of the offer of employment letter.
Additionally, the requirement is being shared at all orientations.
form of a letter from the employee’s personal physician documenting proof of medical complications.
Requests for religious exemptions should be submitted in
writing to Staff Health Services and should include documentation to support evidence of a pre-existing belief or doctrinal system. The request should also clearly explain why the immunization is contrary to the individual’s religious beliefs. These will be
reviewed by a committee set up specifically for this purpose.
All declination proof must be submitted within 30 days of
being offered the vaccine in just a few months from now. Staff
members who refuse to comply with the requested paperwork,
and still refuse the shot, will become ineligible to work at
Mission Hospital.
CAN AN
EMPLOYEE GET A FLU SHOT FROM THEIR
PRIMARY CARE PHYSICIAN? HOW DO THEY PROVE
THEY WERE IMMUNIZED?
If an employee gets a flu immunization from the health
department or their primary care physician, a copy of the consent should be provided to Staff Health Services.
YOU TALK ABOUT
HOW THIS PROTECTS OUR WORKFORCE TO CARE FOR OUR PATIENTS. CAN YOU TELL
US HOW MANY OF OUR STAFF MEMBERS WERE
ACTUALLY SIDELINED BY THE FLU LAST YEAR?
We don’t have the specific numbers of staff members who
had to remain home sick with the flu (or flu-like symptoms) last
year. This year, we will be better able to collect some data about
illnesses as required by The Joint Commission and CMS through
the Kronos scheduling system. We do know that last year H1N1
was the predominant strain of flu, but because we could not test
for H1N1 routinely, we lack this data.
It’s important to remember that with every staff member out
sick, another must take their place. When many become sick, it
stands to reason that we may not have a sufficient number of
staffers to give excellent care to our patients (many hospitalized
with the flu). That’s just another reason why we need to take
steps now to insure that we have enough well employees to keep
Mission running smoothly.
WHAT ARE WE TELLING
If you want or need additional information, be sure to click
on the white banner on MOD and/or ask your department director to set up an education session for your department. The
MOD site is updated regularly.
WHEN
CAN AN EMPLOYEE SUBMIT A REQUEST FOR
AN EXEMPTION?
Medical exemptions, such as an allergy to eggs, can be submitted to Staff Health Services now. These should come in the
Sports Medicine Program continued from the cover
ing schools received fully-loaded,
Samsung laptops as Mission Sports
Medicine Awards. The awards were presented to students who demonstrated
high-performance in academics and
sports.
School; Thomas “Seth” Stewart of Charles
D. Owen High School; Jamil Hawes of
Asheville High School; Lauren Buckner of
Enka High School; Kaitlyn Roy of Erwin
High School; and Karlee Taylor of
Reynolds High School.
This year the honored recipients were
Seth Fox of North Buncombe High
“That was so awesome! I didn’t expect
that at all,” said Fox. “This notebook is
something I will be able to use every day. I
love it!”
To learn more about Mission’s Sports
Medicine Program, visit missionhospitals.org and type “sports medicine program” in the search engine.
Scope • July 9, 2010 • 11
Personalized Total Reward
Statements
Staff Idea
Aids Patients
Sharing successes, listening to
feedback, communicating value
In April, employees received their
first annual Mission Total Rewards statements – personalized snapshots showing
the value of their Mission pay and benefits. The Human Resources team received
a lot of feedback, formally through the
survey postcard included with the statements, and informally via in-person and email reviews and suggestions. We wanted
to share the feedback and some interesting facts with all of Mission.
FEEDBACK: PERSONALIZED
STATEMENTS WERE VERY WELLRECEIVED
Nearly 300 employees completed and
mailed back their survey postcards as of
May 18, 2010. This response rate, which
represents almost 5% of the population
receiving statements, is among the highest response rate recorded by our statement partner, Towers Watson. Ninety-two
percent of respondents indicated they
agree or strongly agree that the statement
was easy to read and understand. More
than half reported they found the statement “very useful.” Most importantly,
78% indicated they have a better understanding of the value of their total
rewards at Mission after reviewing the
statement.
We also received some very good suggestions for improving the statement
going forward. Specific suggestions we
received which will factor into our project
planning for future statements include:
• Breaking out data on the spending
account and other healthcare benefits in
more detail
• Providing more detailed definitions of
key terms (such as gross earnings versus
annual pay rate, for example), and
• Providing electronic statements.
INTERESTING FACTS:
DID YOU KNOW…
• The Human Resources team started
and completed the Total Rewards
Statement project in just eight weeks.
12 • Scope • July 9, 2010
• We sent personalized statements to
6,094 employees across the organization.
• A regular paycheck is a very important
reason why most of us work. But benefits
and other programs Mission offers are
sometimes a “hidden paycheck.” Their
value is not as obvious or as widely
known. Personalized statements are the
most effective way of communicating
total value.
• Most Mission staffers are not aware of
how we compare to other benchmark
organizations. Human Resources benchmarks (compares) compensation and benefit programs at Mission to other similar
healthcare organizations, other large
employers and local employers. We do
this to ensure our total rewards program
remains competitive. Compared with this
group of employers, our compensation
program ranks in the 50th percentile.
When you compare the competitiveness
of our benefits, our total rewards program
ranks in the 90th percentile.
We are extremely pleased with the
feedback we’ve received, and especially
glad to know the personalized statements
were helpful. But there’s always room for
improvement, and we want to do all that
we can to produce statements next year
that you consider valuable. If you haven’t
already done so, please fill out and mail
back the survey postcard that came with
your statement. Or, contact Human
Resources at 213-5600 with your suggestions.
Kathy Koye, BSN, RN, shows an inhaler and
insulin bottle that will go home with the patient
when the discharge nurse is prompted by the
red stop sign reminder.
Kathy Koye, BSN, RN, who works
night shift on 9North Stepdown (NSD),
recognized an opportunity for improvement and took action. Through her
involvement with her unit’s shared decision making council and discussions with
the council chair Bryanna Gibbs, BSN,
RN, PCCN, Koye voiced her concern
about expensive patient medications left
behind on discharge.
“Many of our patients are on
Medicare, and it is hard to get replacement medications if Medicare has already
paid for the medicine,” said Koye. “Home
medications plus medicines like eye drops,
insulin, and inhalers dispensed during the
hospital stay often did not make it home
with the patient. It concerned me, because
many of our patients take a lot of medications.”
She recommended placing a sign in the
room of each patient who had home medications. The sign is a reminder to give
those medications to the patient or family
upon discharge.
Leigh Angel, BSN, RN, Manager of
9NSD, designed a laminated red stop sign,
attached by Velcro to the white message
board in appropriate patient rooms. Since
the implementation of the stop signs,
Koye reports a decrease in the number of
medications left behind.
If you are interested in adopting the
red stop sign reminders for your unit, contact [email protected] for more information.
– Cherry Odom
Fitness at a Modest Price Best Deal in Town!
Mission’s Fitness Center welcomes new personal trainer
It may be the best kept secret in
town.
Atlantis, a cable cross-over machine
environment that gives people practical
designed to strengthen arms and torso.
keys to maintain and achieve great health
and fitness. I know that improved health
For less than the cost of a Starbucks
But it is the personal attention from
and fitness make a difference not just for
coffee and a sugar-laden pastry, Mission
the staff that makes the Fitness Center
the individual, but for the lives they
employees can get and stay fit in a well-
come alive. They provide free orientations
impact.”
equipped gym on a 24/7 basis. So too can
through a 45-60 minute Equipment Class
members of the public, at a nominal cost.
session in order to familiarize clients with
Located in the Mission Rehab and Sports
the safe operation of workout equipment;
Mission employee in her fifties who has a
Center on the second floor of Asheville
help customize fitness routines for men
hectic schedule as a hospital administra-
Imaging at 534 Biltmore Avenue (across
and women; and through the adjoining
tor. Bored with her workout and looking
the street from the Memorial campus) the
Mission Rehab & Sports Clinic offer free
for new and different ways to strength
Fitness Center has a welcome sign open
injury consultations and conditioning as
train, she came to the Fitness Center
to anyone 18 years or older needing help
well as a Runner’s Clinic. For sports-relat-
seeking guidance and found Kelly.
with their workout, or who simply have
ed injuries, Dr. Jana Watts, a sports medi-
an ongoing desire to improve their health.
cine physician, sees walk-in patients and
Fees are $7 per month, or $3.50 a pay peri-
patients by appointment.
one-time $40 sign-up fee.
It really is a goldmine opportunity,
“Like most people,” says Kelly, “this
client says she is very busy and has time
constraints. I work with her to break
od for hospital employees and $20 a
month for non-employees. There is also a
She is currently working with a
“We have many talented, top-notch
down the roadblocks that might prevent
people who work here,” says Minton.
her progress but at the same time, allow
Aside from nearly a dozen physical thera-
her the freedom to be who she is and
pists that man the Rehab side of the facil-
achieve what she wants to do.”
says Fitness and Wellness Coordinator
ity, there are two Fitness Center employ-
Thomas Minton, PT, Cert. MDT, and a
ees working with clients whose goal is to
USA Cycling Level II Coach.
promote their own health.
“Having Alicia here adds a nice variety
for those clients wanting more options,”
says Minton.
“This is a great service and a convenient way for people to stay well and fit
The newest face at the Fitness Center
is personal trainer Alicia Kelly.
easy to come here and very inexpensive,”
around the clock,” said Minton. “We have
a good range of equipment, from cardio
“We just want them to know it is so
A collegiate level athlete originally
said Minton. It is also safe, open 24 hours
to new multi-gym equipment, along with
from Charlotte, Kelly is a graduate of
a day with membership card entry, has
free weights, rowers, free motion training
Montreat College in Black Mountain and
good lighting, security cameras, and 911
machines, recumbent bikes, and locker
joined the Mission Fitness Center staff in
access; not to mention that the hospital is
rooms.”
May. Nationally
just across the street.
certified as a
Considered well-equipped even by
personal trainer
For details on joining the Fitness
non-participants (one private gym owner
and group fit-
Center call Thomas Minton at 213-0844,
in Arden says the facility has a diversity of
ness instructor
or Alicia Kelly at 230-8903. Kelly is also
good quality machines that strengthen
through the
available by e-mail at
the entire body), the Fitness Center fea-
Aerobics and
[email protected].
tures a Cybex Free Motion training device
Fitness
that is often used by athletes to mirror
Association of
athletic movements, a Cybex Smith
America (AFAA) she works with clientele
machine used with barbells that has a
that range from youth to senior citizens.
– Marie Bartlett
high degree of built-in safety to the user,
and the largest piece of equipment: the
“My goal is to provide a supportive
Scope • July 9, 2010 • 13
Ask Dr. Sig
Dear Dr. Sig,
I have seen and read several impressive things about Mission going green and
being more eco-friendly.
I am very glad to see these things happening because taking care of our surroundings is very important to my family and me.
Being around most days due to transporting my spouse to work, I notice things
sometimes.Today was one of those days.
Leaving the cafeteria while finishing up a 32 oz. drink, I realized how much styrofoam is thrown away here. Styrofoam is one of the things that never leaves the
landfill.
Why not save throw-aways for takeouts only?This would save a tremendous
amount of trash as well as going a long way toward making Mission a more envirofriendly hospital.
Thank you for the chance to share my idea and concern.
According to David Edwards of Food & Nutrition Services, we do have
more eco-friendly plans on the horizon but we are in the process of replacing
the dish machines at both St. Joseph and Memorial.The new machines are
more efficient in saving electricity, water and chemical cost.They will be
installed the latter part of this year.When the new machines are fully operational we will be promoting the use of reusable items, thus contributing to a
greener environment.
Dear Dr. Sig,
I know that we are talking to Transylvania Hospital and Angel Hospital about
joining Mission Health System.What’s the latest?
In both cases, we are in what’s called the due diligence process. In May,
each hospital and Mission signed letters of confidentiality in which we agreed
to share operational information. Mission executives are now reviewing documents from Transylvania and Angel. In turn, we will be submitting documents
to Transylvania and Angel to review. So if you see vice presidents with stacks
of papers to go through, you’ll know that they are working on the due diligence.
Dr. Sig,
I get very frustrated when I try to search MOD for information I need. Isn’t there
something that can be done to make it easier?
I checked with the Web Team, and they told me that they have been working with MedSeek, our web software provider, to improve the search function
on MOD.The plan is to add Google search, which should improve your ability
to get what you need more easily.The Web Team is presenting the test site to
the Nursing Education Council for feedback in early August. Once they
approve it, it will be implemented in September.
Dear Dr. Sig.,
I am a RN and work nights. Last week a patient came up from the Vascular Lab
and developed some complications. I was amazed to see two vascular surgeons
come to check on the patient within just a few minutes; one who was not even the
doctor on the case, Dr. Kirby. After things calmed down and I returned to the nurses
station, I witnessed Dr. Kirby filling a water pitcher and then taking it back to the
patient.
Thank you, Dr. Kirby, for your thoughtfulness to our patients and their families.
– Julie C. RN BSN
I love to receive stories such as this one. Please continue to send them!
Letter to Dr. Sig,
Last month I dropped my debit card unknowingly and a couple of days later
received a call from the Mission Community Pharmacy saying it was found there.
Leslie Sipes was so kind to drop it off at my house knowing that she lived not too
far from me.To the person who found my card, and of course Leslie, my utmost
gratitude. It is so nice to work with a great bunch of folks who uphold our MERIT
values, not to mention going beyond the call of duty....that’s something you don’t see
every day.
– Very Thankful
14 • Scope • July 9, 2010
Dear Dr. Sig,
Well, since someone complained about the new elevators I’m gonna sound off
about the antique A staff elevators.The UP/DOWN lights are burned out on some
floors and often times both cars arrive and you have to guess which one to get on.
Also, only the left side goes to Floor 1 which causes a crowd of stair avoiders to
gather on the 3rd floor and push the down button 1100 times until they finally give
up and board it going up and then they continue to peck at the buttons inside the
car until it finally takes them to the 1st floor. Jokes have been made about this elevator being a de facto breakroom or possibly even a foreign embassy. My possible
solution: make the left elevator down only and the right elevator up only.
I am very glad that you asked. because it allows me to share the good
news that the equipment to renovate those elevators is being manufactured
as we speak. Renovations will be starting sometime around the end of July.
Facility Services will also be checking on those up/down lights right away.
Just a reminder: For any concerns of this type, and certainly faster service,
please contact the Facility Dispatch line at 213-4121. Dispatchers are available
24/7 to serve your maintenance needs.
Dr. Sig,
In the Biltmore Parking Deck there are several parking spaces on each level that
are clearly marked “compact cars only.” On more than two occasions I have parked
in one of these spaces in my compact Volkswagon only to come out and find a full
size SUV crammed in so close beside me that I have difficulty even opening my
doors. An SUV is NOT a compact car!
Point well taken. I guess they don’t mind a little extra paint on their doors.
I know I would.
Letter to Dr. Sig,
TV is often a “hot button” customer service issue with patients.They watch certain stations at home and want us to find them on our system. As a busy nurse, it’s
nearly impossible to keep people satisfied.
People just don’t seem to appreciate that free phone and TV is not a standard
practice in hospitals and many institutions charge by the day! Any suggestions?
– Tearing My Hair Out
Dear Hairless Nurse,
It’s neither easy nor inexpensive to add channels to our offerings.The
monthly cost to provide Direct TV to our televisions is $5,746. Adding one
channel to both St. Joseph and Memorial would cost approximately $3,000
for the receivers and modulators and add approximately $600 per month
(depending on the channel added) to our Direct TV invoice.
I would be interested to know what channels are most in demand.
Hey Dr. Sig!
What’s going on at 345 Biltmore Avenue? There’s a brand new parking lot and a
lot of construction going on.
Earlier this year, it was discovered that the old parking deck was seriously
compromised.The steel girders were badly corroded and the deck was unsafe
for parking. Once the deck was removed, it became clear that there were significant structural problems with the lower level as well.The new parking lot
is the most visible part of the work.The lower level is being expanded and
there will be stairs leading up to the top level and main entrance to the building. In addition, new lighting will soon be added to the parking lot. Not only
does it look great; it’s a much safer place to park.
For staff attending computer classes at 345, it is very important that you
park in your regular spot and take the shuttle. As attractive as the new lot is,
it can’t accommodate both the staff who work in the building AND people
attending classes.
Staff and volunteers are welcome to submit ads for “scope it out.” Please include your name and contact information.The ads themselves must include
your home e-mail or phone number – not your work contact info. No names will be printed. Listings will appear once in the next available issue of
Scope.To repeat the ad you must resubmit it.The deadline for each issue of Scope can be found on the last page of each edition. To place an ad, mail it to
Marketing and Web Services, e-mail [email protected] or fax it to 213-4812. All questions regarding ads should be directed to 213-4800.
Cars and Motorcycles
2003 Chevy S10 Extended Cab: Red
with camper cover, 68k miles, cloth seats,
CD player, alloy wheels, good tires, looks
good, runs great! Price reduced to $8250.
Call 828-667-4386 or 828-242-0514.
1995 GMC Dump Truck: 5 speed transmission, 6.0 L (366 cu. in.) big block gas
engine. No CDL required! All new tires!
Off road type tires on rear. Steel dump is
7.5 wide, 13.5 long, 2 ft high with additional
wood sides added.Will hold about 13 cubic
yards. Great for mulch, brush, etc. Under
52k miles on speedometer. Muffler rattles.
Asking $14,600. Call 828-645-7930.
2005 Chevy Suburban: 50,000 miles
$17,800. Call 828-215-0342.
2008 Suzuki Burgman: Burgundy/Black,
fully automatic, 60 mpg, great touring bike,
lots of storage, 5k miles. Excellent
Condition, cover included, ready for the
road! $4850 Call 828-274-4718 after 5 pm.
1993 Cadillac Coupe de Ville: 4-dr
sedan LIKE NEW! Perfect inside and out!
124K miles.You must see to believe. $4200
OBO Call 828-775-7221.
1965 Ford Mustang: Yellow, off frame,
rebuilt. $14,000 OBO Call 828-776-4390 or
email [email protected]
2001 Chrysler 300M: 4-door sedan. 105K
miles.Tires are Michelin HydroEdge w/
24,000 miles on them and full size spare.
Blue exterior w/tan leather interior. Fully
loaded, ABS Brakes, alloy wheels, automatic
transmission, cassette player, cruise control,
power heated seats and huge trunk. AC and
CD player broken, some scratches on exterior and tear in front dash, drivers door
clicks when opening $3,000. Call 828-6656967 or email [email protected]
Homes and Land
6.8 Wooded Acres on Wonder Rd. in
Leicester: 9 miles from Patton Ave.
Several 1 level living home sites possible.
Nice, quiet neighborhood. Divided into 2
lots of 3.4 acres each. Lot prices are
$58,300 and $65,300 or $117,600 for all
6.8 acres.That’s only $17,300 per acre!
Email [email protected] for pictures &
information or call 828-645-7930.
property now. $36,9900. OBO Call 828242-923 or email [email protected]
House for Sale in Horse Shoe:
Henderson County. 3/4BR and 3.5 BA.
Convenient to Hendersonville, Brevard and
Asheville Airport. Cape style home w/nicely
finished walk out basement. Sits on 1.6
acres of wooded lot with mountain laurel.
Fenced in area of yard for pets. Great home
for spacious living or multigenerational family. Granite counters, stainless steel appliances. Walk in garage. Private neighborhood
on cul-de-sac. Great schools. MLS# 463147
Asking $259,000, will consider all offers.
Call 828-808-2194 or
[email protected].
Housemate Wanted for Two Bedroom
Asheville Home: Newly renovated in
Chicken Hill area. No pets, non-smokers.
References required. One month deposit,
$600/mth plus 1/2 utilities. Call 828-6742935.
Lovely Vacation Home in Cattail
Creek: 1500 sq.ft. 3BR/BA. FSBO. Sits on
3.3 private and wooded acres. Open floor
plan with bay window in kitchen and soapstone wood burning stove on native stone
hearth. Wonderful front porch that overlooks the Mountain Range. Hiking
trails/waterfalls/creek just minutes away
from this mountain property. Come and
enjoy the sights and sounds of life in the
mountains. Asking $279,000. For information or appointment call 828-682-2495.
Like New For Rent in Quiet Enka
Neighborhood: 2BR/1BA at the end of
beautifully wooded cul-de-sac in new quiet
neighborhood of homes. Brand new construction, completed in 2009. Hardwood
floors, ceramic tile, oak cabinets, all kitchen
appliances are furnished, water included,
W/D hookup, private carport, very clean.
Enjoy end of street privacy with great convenient location to I-40 and to hospital.
$750/mth. Call 828-713-7225.
For Rent in Hendersonville: 20 to 25
minute drive to Mission. Great location, 2
minutes from town and shopping. Beautiful
neighborhood. Level lot. 3BR/2.5BA, office,
den w/fireplace, screened porch, 1 car
garage, $900/mth. Call 828-891-5585.
Lots in Weaverville: Beautiful views on
south facing, gently sloping 1.3 acre to
almost 2 acre lots with many hardwoods
throughout. 1 level living home sites easily
possible on all lots! New restricted subdivision 1.7 miles from Interstate I 26, Exit 15.
Within 5 miles of Shopping in Weaverville!
Nice building sites partially cleared.
Contractor still has equipment on site, we
could probably work out a good deal for
some house site grading! Lots starting at
$65,300. Email [email protected] for
pictures and information or call 828-6457930.
House for Rent Near Grove Park Inn:
3BR/2BA ranch with fireplace, hardwood,
W/D hook-up, fenced back yard, private
setting. Available 8/1, year lease, security
deposit, no smoking. $1,500/mth. Call 828236-0431.
Beautiful 16.2 Acres New Found Road
Area: Quarter mile gravel road, electric
underground, and cleared property. Many
home sites available. Able to divide up into
smaller acreage. Owner motivated to sell
Apartment for Rent in South
Asheville: 1200 sq.ft. 1BR, garage, deck, all
utilities, cable, internet included. Best suited
for one person. $750/mth. Call 828-2306006 before 9 pm.
Large 2BR/1BA Apartment in Historic
Kenilworth: Safe and quiet neighborhood.
Close to hospital and Tunnel Rd. Gas heat
and water included. Den, deck, hardwood
floors, lots of windows and natural light.
W/D. References and deposit required. No
pets please. $700/mth. Call 828-318-2125.
Household
Pets
Kenmore Elite High Efficiency Front
load Washer and Dryer: Including
pedestal drawer. $500 each Call 828-6454810 after 6pm.
Golden Doodle Puppies: Ready July
12th. Championship bloodlines, CKC registered. Call 828-230-6427.
Arctic Circle Chest Deep Freezer:
Commercial grade. 55” x 27 1/2” Used for
9 mths. Purchase price of $1200. Asking
$500. Call 828-649-1517 or email:
[email protected]
Little Tykes Thomas the Tank Youth
Bed: Has toy box on front. Used very little.
Complete with mattress. Call 828-2558666.
Whirlpool Washer and Dryer: White.
$150 for set. Call or text 828-216-4979.
Miscellaneous
Perfect Gift for Summertime Fun:
Pawleys Islands Hammock and Stand. Never
used. Still in box. $225. Call 828-545-8470.
Dansko Pro Box Black Slip On: Size 7
1/2 W (37W). Barely worn; paid $89.99, will
sacrifice for $45. Email [email protected]
Elliptical Trainer: Hardly used. Digital
readings with a fan, $300. OBO. Call 828242-2923 or email [email protected]
Beautiful Black Smoke Female Persian
Kitten and Very Light Eyed Himalayan
Male: CFA registered, about 10 weeks old.
Also adult Persians available to good
responsible homes for a small reduced rate.
Call 828-884-5967.
Solid Black Female Cat: Rescued while
pregnant. She had the kittens and all have
been placed. I have 2 other female cats and
she, “Bella,” cannot seem to adjust to the
other cats. I have had her spayed but she
needs a home with no other cats. She does
fine w/my 100 lb. German Shepherd. If seriously interested please call 828-298-4616.
Male Australian Shepherd: 2 years old,
red merle. Free to good home. Current on
shots, not neutered. Is housebroken and is a
family pet.Would make great companion for
outdoor hiking or just playing in the yard.
Call 828-689-5332.
Services
Local Carpenter: Over 30 years experience. Call 910-603-3894.
Bandpass 10” Speakers: In a box, will
need an amp and wiring for hook up. $100
OBO Call after 7pm 828-772-1790.
Got a computer problem?: Let me help
you out. I can take care of all your computer needs. Half the price of the other Geeks.
Call Ryan with Higgins Tech. 828-699-0949
higgins-tech.com or [email protected]
2008 Model Proform XP420 RAZOR
Elliptical: Like new! Fan, digital read out.
Didn’t use much $150 OBO. Call after 7
pm 828-772-1790 leave message.
Massage Therapy: Great location, close
to hospital with free parking. Nice office
and wheel chair accessible. Call 828-2755497.
Little Tykes Swing Set: 2 swings, a glider,
covered sandbox, rope climb to the covered tower. Made of metal and hard plastic.
Great for the mountains, no wood bees or
splinters! $200. Call or text 828-216-4979.
Sports and Recreation
2004 Sunnybrook Titan 5th Wheel: 4
new tires, central vac, great condition. Call
828-253-0868.
3 Full Face Mask Motorcycle Helmets:
1- $20, 2 - $40. Paid $125 each. Call or
text 828-216-4979.
Home Gym: 150 lbs in free weights. $120.
Call or text 828-216-4979.
2002 Bumper Pull 2 Horse Trailer:
Ramp load, emergency brakes, removable
divider, lighted throughout including locking
storage area. Sliding saddle racks and tire
changing kit. Screened windows, fully
enclosed.Wheel chocks. Good condition.
$5000 firm. Call 828-242-5499.
Playstation 2 Console w/Network
Adaptor: One wireless controller, 2 memory cards, wireless guitar w/Guitar Hero 3
and 11 games mostly for teens. $75. Call
828-668-8357 before 9 pm.
Four PSP Games: $20. Call 828-665-8357
before 9 pm.
Scope • July 9, 2010 • 15
Kaleidoscope
Welcome New Mission Staff!
Emilee K. Norton, CNA I
6th Floor (SJH)
Reta F. Roberts
7th Floor (SJH)
Amy V. Sill, RN
7th Floor (SJH)
Sandra T.Turbyfill, RN
7th Floor (SJH)
Wendy L. Griffin
Accreditation Services
Ila H. Morrow, CNA I
Adult Medicine
Elke Bonnie
ASC
Heather K. Honeycutt,
ASC
Shirley F. Nesbitt, RN
ASC
Lori Webb
ASC
Suzanna M. Biro
Care Management Admin.
Joseph L. Mayfield
Central Transport
Abby J. Bates
Child Development Center
Mary Kimbler
Collections/Cash Mgmnt
Phillip J. Ruff
Distribution
Christian E. Rudisill
ED Admit Unit
Halley A. Ayers
EKG
Torre K.White
EKG
Amanda D. Brunner, RN Emergency Care Ctr
Melissa J. Martin
Emergency Care Ctr
Mark Nussbaum
Emergency Care Ctr
Eleanor T.Wright
Emergency Svc Line
Rebecca A. Burnett
Environmental Services
Chris Johnston
Environmental Services
Nina M.Tehnilenco
Environmental Services
Tina C. Papakonstantinou
Finance
Francisco R. Diaz
Food & Nutrition
Sarah E. Kuspa
HR-Light Industrial Pool
Renaldo Baroupe-Qualls
Human Resources
Matt R. Peabody
Information Technology
Melanie E. Sprinkle Lab Patient Services Center
Kelly M. McGoldrick
Lab Phlebotomy
Sharon R. Reagan
Lab Phlebotomy
Felishia R.Ward
Lab Phlebotomy
Anna S. Osborne
Legal Services
Bethany J. Kirby, CNA I
MCSD
Virginia H. Porter
Medical Education
Anna C. Gerhardt, RN
Mother Baby
Robert C. Barker, RN
MSICU (CNTH)
Beverly A. Devereux, RN
Oncology
Jennifer R.Wright, RN
Oncology
Angela Crawford
Pharmacy
Alexander J. DeLucenay
Pharmacy Residents
Wesley R. Dulaney
Pharmacy Residents
Kimberly S. Fordham
Pharmacy Residents
Lyndsey N. Hogg
Pharmacy Residents
William N. Rodgers
Pharmacy Residents
Annette M. Sajecki
Pharmacy Residents
Jeffrey R. Duckworth, Jr.
Psych 5 South
Kent M. Swoveland
Radiology Transcription
Laurie G. Preston-Lenk
Rehab Inpatient
Robert A. Disney-Coker
Security
Robert B.Whiteside
Security
Shian M. Ponder
Administration
Darrick G. Ballard
Telecommunications
Jessie L. Belt, CNA I
Transfer Unit
Rachel C. Lorenz, CNA I
Transfer Unit
Brenna E.Wingett, RN
Transfer Unit
Elizabeth A. Corbin,RN
Womens Surgical
M
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You can subscribe to receive
Scope online. Sign up for eNews
on a number of topics at
www.missionhospitals.org/enews.
© 2010
16 • Scope • July 9, 2010
Retirements
Elaine Petty, registration representative in
the Lab Business Office, is retiring with 37 years
of dedicated service. She was honored with a
reception on June 24.
George H. Schissler, RN, of Adult Medicine,
has retired with 29 years of service.
Congratulations!
Sympathy
The Mission Family extends sincere sympathy
to staff members and volunteers who have
recently lost loved ones.
If you or a co-worker has experienced the
death of a loved one, and you would like to
have it posted in Scope, please first contact
Sr. Carmen Cruz of Pastoral Care at
[email protected].
Mission Staffers Attend
AHNA Conference
More than 500 holistic nurses gathered to celebrate at the 30th annual conference of the
American Holistic Nursing Association in
Colorado Springs, Colorado from June 3 - 6.
Mission Hospital’s Integrative Healthcare
department was selected to present two breakout sessions.
The first session, “Bark,Wag, Love: Starting,
Funding and Sustaining a Pet Therapy Program in
Integrative Healthcare,” was presented by Pam
Hardin, Pet Therapy coordinator; Laurel Hunt,
director of Grant Development with Mission
Healthcare Foundation; and Lourdes Lorenz,
RN, MSN, director of Integrative Healthcare.
“Stepping Stones: Achieving an Integrative
Healthcare Framework,” was presented by
Lorenz, Denise Anthes, BSN, MBA; Cindy
Barkei, BSN; and Kat Yarboro, BSN, PhD. All
are Board Certified Holistic Nurses in the
Integrative Healthcare department.
2008 and since then has seen approximately 12
patients with these conditions. He focuses on
treating children with digestive system, liver or
nutritional problems.
Cardiologist Named Harvard Institute
Investigator of the Month
Harvard Clinical Research Institute (HCRI)
has selected Jan Pattanayak, MD, of Asheville
Cardiology Associates, as Investigator of the
Month to be featured on the DAPT Study website.
The DAPT Study is an independent, largescale study intended to determine the appropriate duration for dual antiplatelet therapy (the
combination of aspirin and a second anti-clotting
medication to reduce the risk of blood clots) to
protect patients from stent thrombosis and
major adverse cardiovascular and cerebrovascular events (MACCE) following the implantation
of drug-eluting coronary stents.
In selecting Dr. Pattanayak for this honor,
HCRI noted that his study site had “displayed an
exceptional balance between meeting enrollment
goals, maintaining current data entry and ensuring consistent communication” with the institute
on study progress.
Dr. Pattanayak joined Asheville Cardiology
Associates in 2009. Before that, he was a fulltime hospitalist at Newton Wellesley Hospital in
Massachusetts. He is a graduate of the New
Jersey Medical School/University of Medicine &
Dentistry of New Jersey, and completed his residency at Brigham and Women’s Hospital. He
completed his fellowship at Beth Israel
Deaconess Medical Center.
Dr. Bates Publishes Review in Seminars in
Pediatric Surgery
Dr. Michael Bates, a pediatric gastroenterologist with Mission Children’s Hospital, recently
published a review in Seminars in Pediatric Surgery
on the genetics of Hirschsprung disease and
anorectal malformations.The review was
authored with Erin Mundt, MS, a genetic counselor at Cincinnati Children’s Hospital Medical
Center.
Hirschsprung Disease is a congenital disorder.
In children with this disease, the nerves don’t
develop normally in the gastrointestinal tract.
Anorectal malformations are congenital disorders
where the anal opening does not occur where it
should.The problem occurs in approximately two
to five in every 10,000 live births. Dr. Bates’
research has shown that anorectal malformations
also result from genetic factors.
Dr. Bates joined Mission Children’s Hospital in
Scope is published twice monthly for the staff, physicians, volunteers and friends of Mission Hospital. This
publication is produced by the Marketing and Web
Services Department, Mission Hospitals, 509 Biltmore
Avenue, Asheville, NC 28801. Phone: 828/213-4800.
Interim President and CEO
The deadline for the next Scope is July 12 for a July 23
distribution. If you have a story idea, department news
or an important announcement to share, send it to
Scope at [email protected].
Editor
Ads for Scope It Out should be sent to
[email protected] or faxed to 213-4812.
Carleton T. Rider
Director of Marketing and Web Services
Janet Moore
Carole Donnelly
Marketing and Web Services Staff
Lindsay Brooks, Becky Brown, Ryan Chambers,
Anna Dean, Kathleen DesMarteau, Merrell
Gregory, Amy Partilla, Ryan Perry, Michelle
Rabell, Kasey Rankin, and Alison Whipple
Cartoonist
Pete Adams