Media Kit - TouchSuite

Media Kit
Thank you for your interest in TouchSuite®, one of America’s leading technology companies
focused on the electronic payment space.
Our award-winning, patented point of sale systems are fully integrated with payment
processing services catering to restaurants, salons, spas and retail establishments. The systems
are designed to help small- and medium-size merchants increase revenue by using the provided
tools and solutions.
TouchSuite’s sales infrastructure provides merchants and agents with an unprecedented 24/7
support system and ensures a positive user experience. In 2013, TouchSuite was recognized as
the #1 Fastest-Growing Technology Company by the South Florida Business Journal and ranked
#105 on Inc. Magazine’s “Inc. 500” list. TouchSuite is headquartered in Boca Raton, FL.
With so many exciting new product enhancements on the horizon, we are confident that
TouchSuite is the clear choice for the success of small businesses.
TouchSuite
1081 Holland Drive
Boca Raton, Florida 33487
800-793-3250
www.TouchSuite.com/MediaKit
Executive Team
Sam Zietz
Founder & CEO
Sam Zietz is the founder and CEO of
the financial technology company
TouchSuite® and its affiliated
companies. Since its inception in
2003, the company has been the
recipient of numerous awards and
accolades, including the esteemed Inc.
Magazine’s “Inc. 500” list of the
fastest growing private companies in
America – with 2013 marking its fifth
time on the prestigious list.
TouchSuite was also recently named
the #1 Fastest Growing Technology
Company in South Florida by the
South Florida Business Journal.
Zietz’s enthusiasm for
entrepreneurship and startups is
evident in what excites him most
about TouchSuite: “I’m most passionate that TouchSuite gives small businesses a real opportunity to be
competitive in today’s marketplace. Every Fortune 500 or large multinational company has access to
capital markets and the highly customized technology in their fields; we offer that same access on a
smaller scale to all small business owners.
Everything is about leveling the playing field,” he said. Mr. Zietz sits is on the executive board of the
Palm Beach chapter of the Young Presidents Organization (YPO) and is on the executive board of the
South Florida chapter of the Entrepreneur’s Organization (EO) as well as being a member of the Orange
Bowl Committee. A regular guest speaker at universities, Zietz is extremely devoted to supporting young
entrepreneurs and serves as a mentor to budding businessmen and women. He is also an active angel
investor with a number of investments under management.
Prior to entering the merchant processing industry, Zietz was a corporate attorney specializing in
structured finance with the New York-based law firm Skadden, Arps, Slate, Meagher and Flom, LLP. Prior
to Skadden, he worked in the business tax planning department at PricewaterhouseCoopers. Sam Zietz
earned a LLM in taxation from New York University School of Law, and received his JD from St. Thomas
University School of Law in Miami, where he graduated first in his class. Zietz earned his Bachelor of
Science degree from the University of Michigan. Besides his passion for innovation and
entrepreneurship his personal passion is his children, ages 13, 12 and 8, and watching and coaching
them in sports such as lacrosse and football. He currently lives in Boca Raton, FL with his children and his
wife, Sheila.
Gary E. Rutledge
Managing Director & COO
Gary Rutledge has been in the payments
business for over 30 years. Considered an
industry expert in payment processing and
electronic payments, Rutledge has worked
for Barnett Banks, where he was Senior VP
of Risk Management, First Data, where he
was EVP of Worldwide Risk for all the
Issuing lines of business and COO of North
American Bancard, before joining
TouchSuite as its Managing Director. Gary
has served on numerous committees and
boards over his long career including
MasterCard International Security
Committee, Visa Risk Advisors, National
Centers for Missing and Exploited Children, and the Economic Crime Institute at Utica College. A
graduate of Florida State University and the Graduate School of Bancard Management at the University
of Oklahoma. Rutledge is married with 2 children and lives in Boca Raton, Florida.
Farshad Tafazzoli
Chief Products Officer
Farshad has over 20 years of combined
experience in marketing, strategy, product
development, supply chain, sourcing and
merchandising roles within consumer
products, technology and finance
industries. Prior to TouchSuite, he cofounded Quantum Merchant Services, a
leading merchant processor in Canada.
Farshad also founded Zoli Corporation, a
leading manufacturer of luxury building
products and materials distributed in
North America. He has been featured in
Entrepreneur Magazine, on CBS and on
HGTV. Farshad has a Bachelor of Art
degree in Economics from Florida Atlantic
University.
Mike DePinto
Executive Vice President
Michael DePinto has 22 years in sales
management and over 15 in the payment
industry with a wealth of knowledge on all areas
of the payment spectrum. Mike has created and
led sale distribution models successfully and
continues to expand the sales space. He has
been associated with successful sales
organizations in the past managing direct sales
teams, ISO’s, portfolio acquisitions and revenue
management. He has been instrumental in
developing leaders into key management
positions and business development. Mike and
his wife have 2 children currently living in Frisco,
TX, suburb of Dallas. He attended the University
of Texas-El Paso and studied BS Business
Administration. He commutes frequently
between our satellite office in Dallas, Texas and Boca Raton, Florida.
Salomon Wancier
Marketing Director
Salomon is an accomplished, creative
senior executive with more than 17 years of
experience leading marketing and sales
initiatives for financial services companies
and other businesses. In addition to
launching his own successful
business,Salomon has managed Fortune
1000 accounts built cross-functional teams
for both startups and industry-leading US
companies. An authorized Duct Tape
Marketing Consultant, he earned an MBA
from the University of Miami and is fluent
in Spanish.
THE NEXT
GENERATION
IN SALON
POINT-OF-SALE.
WHY IS TOUCHSUITE FIREFLY RIGHT FOR YOUR SALON?
EASY TO USE
DESIGNED TO HELP YOU GROW
Set it up in minutes – no IT person needed.
Right out of the box, you’ll be able to ring
up customers, process payments, set
up appointments, run reports, manage
marketing functions and more.
Firefly technology will help you increase
profits with automated marketing tools that
keep your stylists busy and appointment
book full. On average, our users grow their
businesses by more than 20%.
CLOUD-BASED
ALL-IN-ONE
With Firefly, you have the advantage of
powerful hardware as well as web-based
applications accessible from mobile
devices. You can manage your business
from anywhere and your data is always
backed up. It also lets us provide the latest
technology via software updates as our
platform grows.
Because Firefly is responsible for the
hardware, software, payment processing
and cloud management, TouchSuite is your
point of contact for all technical questions.
There’s no finger-pointing or blame-game
if something goes wrong.
READY TO LEARN MORE?
Contact your TouchSuite Firefly Representative:
800-793-3203
www.TouchSuite.com/Firefly
TOUCHSUITE FIREFLY
SALON FEATURES
14"
TouchSuite Firefly, the latest in point of sale technology,
is as intuitive and fast as a lightweight mobile application,
but operates on powerful hardware and software. The
state-of-the-art POS runs on an Android™ operating
system, delivering speedy and reliable performance
0°-110°
in a secured application. Built on an innovative unified
platform, Firefly packs exceptional performance and
ultra-fast memory into a sturdy, progressively designed
enclosure. Its sleek touchscreen 14” LCD Panel is only
10.4” tall and tilts at 0°-110° angles, allowing your
system to fit in any space. TouchSuite Firefly includes an
integrated credit card reader, built-in speakers and enough ports to handle USB and serial-based peripherals. It can
be enhanced with optional components and accessories, including a barcode scanner, receipt printer, cash drawer,
debit pin pad, and customer price display.
10.4"
AN AFFORDABLE POS SOLUTION THAT HELPS YOU RUN AND GROW YOUR SALON.
Firefly is loaded with robust features to support your business, including online booking, appointment setting, reporting
and much more. Additionally, we offer a wide range of pricing options that are guaranteed to fit any size salon business.
BOOKING
WEB-BASED & CLOUD SERVICES
REPORTS
• Easy Color-Coded Appointments
• Print & Text Dailies
• Stylist-Specific Booking
• Double-Booking
• Processing Time
• Standing Appointments
• Easy Rescheduling
• Waitlist Management
• Week at a Glance
• Server-Side Data Backup
• Online Appointment Booking
• Mobile/Tablet Application for
Remote Management
• Daily Transactions
• Sales by Product
• Appointment by Staff
• Staff Schedules
• Staff Payout
• Time Clock
• Client Retention
• Product List
• Staff Audit
• Ticket Line Items
ADD ON SERVICES AND HARDWARE
• Gift Cards
• Mobile Texting
• Mobile Booking
• Barcode Scanner
• Receipt Printer
• Cash Drawer
• Debit Pin Pad
• Customer Pole Display
CLIENT MANAGEMENT
• Simple Ticket Manager
• Color Touch Menu
• Pricing on-the-Fly
• Walk-in Cash out
• Discounts, Refunds & Returns
• Open Ticket Management
• Custom Receipt Messages
• Credit and Debit Processing
• Robust Marketing Features
READY TO LEARN MORE?
Contact your TouchSuite Firefly Representative:
800-793-3203
www.TouchSuite.com/Firefly
TouchSuite is the only all-in-one
POS solution that helps you run
and grow your salon.
“TouchSuite not only helps grow
my business, but it also handles the
increased volume with amazing ease
and efficiency.”
Tim Blowers | Northshore Nails & Day Spa
To compete in today’s fast paced salon environment, you need
TouchSuite SALON
will help you:
to operate smarter, faster, and more efficiently than ever. Your
Make more money.
business demands it. That’s why thousands of businesses rely
on TouchSuite SALON, the industry’s only solution that includes
everything you need to start, run, and grow your business.
Easy to Use
Enjoy more free time.
Your life is busy enough. A system that is supposed to help
shouldn’t get in your way. That’s why we designed every aspect of TouchSuite
SALON with you in mind. We worked with salon owners just like you to build powerful features including checking a customer out in just three taps on the screen,
sending out automated appointment reminders and running fast and easy reports
for just about anything you can imagine.
Affordable for Any Size Salon
Increase your profits with automated marketing
tools that keep your stylists busy and your
appointment book full. On average, TouchSuite
users grow their business by more than 20%.
What
good is a great solution if you can’t afford to use it?
TouchSuite SALON is packed with tools to
streamline your day-to-day operations and you
can access your information remotely so you
can run your salon without even being there.
Keep things simple.
Our sleek Touch Screen based system is fast,
intuitive, and most importantly user friendly. A
system built for anyone and everyone. No need
to be a computer genius either.
TouchSuite offers a wide range of pricing options that
are guaranteed to fit any size salon business. If you’re
a single stylist, you can even use our online Cloud
Edition for free. Yes, we said Free!
#106 on the Inc. 500 for 2013
Ready to learn more?
Contact your TouchSuite Representative:
Call: 800-793-3203
Visit: www.TouchSuite.com
SALON FEATURES
The TouchSuite Salon Management System comes complete
with all the equipment you need to get started: Touch Screen
Terminal, Cash Drawer, Receipt Printer, Barcode Scanner,
Keyboard, Data Backup Drive, and TouchSuite Salon Software already installed. There
is no need to fuss with Windows or install separate salon software on a PC!
Everything You Need to Run & Grow Your Business One of the things that makes TouchSuite
unique is that it’s built on our own commercial grade hardware, so it’s super-fast, reliable and much more secure than typical PC
based systems. That also simplifies setup and operations, too. Our software lets you manage and improve every area of your salon
including; appointments, customers, staff, inventory, marketing and much more.
TouchSuite SALON’s powerful and easy to use features include:
3 Touch Booking
•
•
•
•
•
•
•
•
•
•
Easy color-coded appointments
Print & Text Daily’s
Stylist-specific Booking
Double-Booking
Processing Time
Standing Appointments
Easy Rescheduling
Waitlist Management
Flexpedia™ Multi-Service Management
Week-At-A-Glance
Client Management
•
•
•
•
•
•
•
•
•
Simple Ticket Manager
Custom Quick Buttons™
Color Touch Menu
Pricing On-The-Fly
Walk-in Cash out
Discounts, Refunds & Returns
Open Ticket Management
Custom Receipt Messages
Credit and Debit Processing
Add-On Hardware
•
•
Pinpad Debit
Customer-Facing Display™
Marketing
•
•
•
•
•
•
Mailing Labels
Automatic & Picture Email
Custom Distribution Lists
Birthday, Reminder and Thank You Templates
Retention Marketing
Virtual Tradeshow
Add on Services
•
•
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•
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Remote Access
Gift Cards
Mobile Texting
Mobile Booking
Online Data Backup
Reports
•
•
•
•
•
•
•
•
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Sales Breakdowns
Daily Sheets
Commissions
Inventory
Time clock Reporting
Sales Projections
Batch Reports
Cancellations & No-Shows
Email & Export Reports
TouchSuite is the only all-in-one
POS solution that helps you run
and grow your restaurant.
“TouchSuite truly goes beyond the
call of duty by responding quickly
to service calls during the late
hours of the night or early hours
of the morning.” - Gatsby’s
Flexible Options
To compete in today’s restaurant industry you need to operate smarter,
faster, and more efficiently than ever. Your business demands it.
That’s why thousands of businesses rely on TouchSuite RESTAURANT,
the industry’s only solution that includes everything you need to start,
run, and grow your business.
Easy to Use
Running a restaurant is hectic enough. A system that is supposed
to help you ring up more tickets shouldn’t get in your way. We designed every aspect
of TouchSuite RESTAURANT with you in mind. For over 30 years we’ve worked with
restaurant owners just like you to build critical features you’ll actually use and
you’re staff will thank you for.
Affordable for Any Size Restaurant
What good is a great solution if you can’t afford to use it?
TouchSuite RESTAURANT offers a wide range of pricing
options that are guaranteed to fit your business, we
even offer FREE options.
Don’t settle for bundled a-la-carte systems
that are too hard to learn and use. TouchSuite RESTAURANT is perfect for your full
service, quick service, or bar/ night club establishment. The world’s easiest and most
affordable restaurant POS system, with a
side of everything, included.
Powerful & Smart
Features
DirecTouch POS has all the features you
need now with plenty of room to grow
and expand as your operation does:
• Time Management
• Hand Held Terminals
• Integrated Camera
• QuickBooks Integration
• Required Beverage
• Smart Tax
• Employee Tip Handling
• Reservations and Hostess Seating
• Gift Cards & Frequent Diner
• And much more...
Ready to learn more?
Contact your TouchSuite Representative:
#106 on the Inc. 500 for 2013
Call: 800-793-3203
Visit: www.TouchSuite.com
RESTAURANT FEATURES
The TouchSuite Restaurant Management System comes complete
with all the equipment you need to get started: Touch screen
Terminal with card reader & thermal receipt printer, Cash Drawer,
Keyboard and TouchSuite Software already installed.
TouchSuite RESTAURANT’s powerful and easy to use features include:
Superior Versatility
TouchSuite has an extensive array of easyto-use features that can be configured to
adapt to all hospitality environments from
fine dining to concession stands.
Easily Manageable
Menu changes and daily specials are easy
to enter into the system. All changes can be
done while your restaurant is open and can
be done without shutting down terminals.
Selected menu items can automatically
count down as items are sold to “86”.
Cost Effective
TouchSuite is the ”Biggest Bang for your
Buck”. The POS system is designed to
enhance productivity, reduce confusion and
eliminate errors, giving you a quick return
on investment.
Service & Communication
With Conversational Ordering and Preselects
it is now easier than ever to get through a
busy rush. TouchSuite is designed to walk
staff through the order process, increasing
accuracy, efficiency, and speed of service.
Labor Management
Customizable
Preventative Methods
Added Control
The problem with automating time clocks
and payrolls is employees rarely “sign off” on
their time, making disputes of pay time consuming to resolve. Employees will be able to
acknowledge their hours after each shift and
communicate any discrepancies to management before the end of the pay period.
Monitor potential profit loss issues immediately via text message alerts. Also available,
TouchSuite’s Quick Service Error Correct
Function will only delete the last item off
a check without manager approval. Watch
transactions in real time with surveillance
software and built in digital recorders. Recall
transactions based on a check number, item
or server.
Customer Relations
TouchSuite provides customer relationship
functionality that allows you to manage
your customers and their spending habits.
All call in orders are saved into a database
allowing you to see order frequency, date
of last order, items ordered, and personal
information. By bringing your POS and
CRM together, you will be able to track
your customers’ spending, offer coupons
based on habits, and use direct marketing.
TouchSuite can be transformed into ‘your’
system. All skins can be changed to any logo
or background. Manager access can display a
bright red background to draw attention. Buttons can do more than change color: change
shape from oval to square, small to large, and
even add your own pictures!
• Receive reports automatically via email at
end of day
• Use the time clock window to prevent
employees from clocking in early or clocking out late without manager approval.
• Receive auto-generated reports if your tip
percentages do not meet minimum wage
requirements. No need to go searching
through your employees ‘ claimed tips!
• Display reminders on terminal screens
such as “turn on the lights” at a specific
time. If the message is not acknowledged,
it will send an alert saying “your message
was not received”
• Use fingerprint ID to eliminate buddy
punching and for manager access to eliminate magnetic cards.
• Protect your business from underage
alcohol sales. TouchSuite can require a
license or ID to be swiped before ringing
alcoholic beverages.
Tired of just surviving
as a small business owner?
Are you ready to thrive?
Thousands of business
owners are already with:
The smart POS Solution that includes everything
you need to run and grow your business.
Simple to Setup. Easy to Use. Priced Right
TouchSuite includes everything you need to streamline business
Thousands already rely on TouchSuite everyday with its secure
management and ease the workload of day-to-day operations in
platform, industry leading software features and commercial grade
one easy-to-run package. Start making more money and growing
hardware. A wide range of pricing options are also available making
your business all while freeing up valuable hours lost handling
this revolutionary system easy to own for any size business, even
accounting, marketing, inventory functions and more!
yours. Learn more at: www.TouchSuite.com
TouchSuite ELITE
TouchSuite RESTAURANT
TouchSuite CLOUD
The TouchSuite ELITE edition features a
The TouchSuite RESTAURANT POS solution
The TouchSuite CLOUD edition is the
sleek Touch Screen with integrated card
offers the latest in restaurant software &
ultimate in flexibility. You can use your
swiper. This professional grade desktop
hardware with fast & easy to use features,
own hardware and access TouchSuite
unit is fast, easy to use and secure.
integrated card swiper, printer, camera,
software from anywhere you have a
and customized functions essential for the
web connection. It’s perfect for small
growth of your business.
businesses on the go!
Available for:
Available for:
Available for:
• RETAIL
• SALON
• PET
• FULL SERVICE
• QUICK SERVICE
• NIGHTCLUB
& BAR
• SALON
Contact your Representative Today to Learn How you can get TouchSuite for FREE!
www.TouchSuite.com | 800-793-3203
#106 on the Inc. 500 for 2013
Our solutions
are the “suite
spot” for proven
success, designed
for today’s small
& mid-sized
merchants.
We are the nation’s premier small business solutions provider
and our focus is helping small to mid-sized merchants thrive.
We provide a complete suite of technology and financial
tools designed to help a business grow and prosper.
Point of Sale
Systems &
Software
Alternative
Funding
Solutions
Credit Card
& Debit
Processing
TouchSuite offers full hardware and
online Point of Sale solutions running
our optimized small business
management software. Thousands
of thriving businesses already rely
on our secure platform, industry
leading software features designed
to help them grow and commercial
grade hardware. Our solutions are
specifically designed for the needs of:
We provide innovative and competitive
financing alternatives that help many
small business grow their business
and help them navigate those tough
periods in business. We offer both
merchant capital advance (MCA)
solutions as well as traditional loan
products. With our MCA solution,
customers receive capital in
exchange for a percentage of their
future credit card transactions. With
our loan offering, customers receive
capital against a percentage of future
revenues. Both programs focus on
cash flow more than credit profiles
so our programs offer a much higher
approval rate than banks.
TouchSuite delivers solutions for
conducting business transactions in
a secure infrastructure. As one of the
nation’s larger merchant processing
service providers we can offer the
same pricing to smaller merchants
that are offered to major chains with
massive buying power.
• Salons and Spas
• Small Retail Stores
• Restaurants & Hospitality
• Pet Grooming
TouchSuite’s easy-to-use and
affordable tools include everything
you need to manage customers,
staff, inventory and marketing —
all while ensuring that sales are
quick and easy.
• Fast Approval
• Poor credit profile is
acceptable
• No collateral needed
• We enable businesses to
accept credit & debit cards
in the most efficient manner
possible.
• We provide wholesale pricing
structures to qualifying
businesses.
• We deliver unparalleled
customer support and our
professional staff are here to
help make processing credit
cards easy & stress free.
To learn more visit us at: www.TouchSuite.com or call: 800-793-3250
#106 on the Inc. 500 for 2013
MERCHANT PROCESSING
TouchSuite offers a full suite of trusted, easy
to use and competitive merchant services
designed to help your business grow.
TouchSuite’s Merchant Services are already trusted by thousands of
small businesses just like yours. As one of the nation’s larger merchant
processing service providers we can offer the same pricing to smaller
merchants that are offered to major chains with massive buying power.
Our professional staff are here to help make processing credit cards
and building your business easy & stress free!
Partner with a leader who understands your needs
What makes TouchSuite truly different is that we offer smaller merchants the same
pricing and lease opportunities on equipment that a larger chain operations receive.
In addition, we provide warranties and reduced replacement fees for as long as you
process with us. Plus, we stay current with the rapidly changing business specialty
interchange rates that VISA and MasterCard change on a frequent basis.
Offer your customers more options
In addition to saving merchants money, we assist businesses with
growing their customer base by implementing gift and loyalty
card programs. These valuable programs offer opportunities for
increased sales, loyal customers, enhanced profits and happier
customers returning to your business time and again.
#106 on the Inc. 500 for 2013
We guarantee to match or beat any
competing price as long as the offer
is for the same products and terms as
our original offer.
With our Merchant
Services you can:
Process with Ease.
Our combination of easy to use software
integrations and dedicated terminals and
point of sale hardware offers businesses like
yours with a wide range of options to suit
your needs.
Process Anywhere.
TouchSuite offers a variety of services that
allow you to accept all methods of payment
on the road! These mobile products &
services are a perfect fit for trade shows,
mobile businesses or special events!
Save Money and Enjoy
Professional Service.
Our guarantee to match or beat any
competing offer combined with TouchSuite’s
unparalleled customer support are here
to help make processing credit cards easy,
stress free and profitable.
Ready to learn more?
Contact your TouchSuite Representative:
Call: 800-793-3203
Visit: www.TouchSuite.com