lawnlines - Lawnwood Regional Medical Center

Transcription

lawnlines - Lawnwood Regional Medical Center
34 Years of Service To The Treasure Coast
LAWNLINES
1978
2012
LRMC & HI EMPLOYEE NEWSLETTER
MARCH 2012
From Rodney’s Desk
On Wednesday, March 28th, we will be privileged to receive a
visit from Chuck Hall, President of HCA’s National Group; Mike
Marks, HCA National Group CFO; Michael Joseph, President /
CEO East Florida Division and Michael Houston, East Florida
Division CFO.
They are coming to look at the improvements that we have
made to the hospital’s facilities including the new Intensive Care
Units, the PICU and other areas of the hospital that have been
rehabilitated to better serve our patients.
I am very excited about the visit because it is an opportunity for
us to show some the key executives of HCA, our parent company and the largest private healthcare provider in the world,
that the Lawnwood Team is one of the best around and is the
main reason we have risen to our position as the preeminent
hospital on the Treasure Coast.
Rodney Smith, CEO
I hope that you are also excited about this important visit. They will be able to assess for themselves how the investments HCA has made in this hospital are paying off. As they look around
our facilities, I believe that they will see that we are a place that has considerable pride in the
physical environment for our patients and our staff. I know when I have guests who come to visit
my home, I tidy up my home to help them get that welcoming impression. I hope that you will help
us to prepare for this visit by ensuring that your unit or department is clean, free of clutter and orderly.
Their appearance at Lawnwood is more than just a tour. I want to share with them our vision of
where Lawnwood is headed. I am thrilled to have the opportunity to explain to them our hopes
and aspirations for the future of our outstanding institution. I know they will recognize us for who
we are and I am full of hope that they will support the vision we have for Lawnwood.
It was only with the full support of HCA that we were able to make the tremendous changes that
we have recently. They helped us to create our Trauma program and construct a new Emergency
Room, PICU and the new ICUs. We will need their support to realize our dreams.
If you see or meet any of these gentlemen when they are here, please greet them with the
warmth you show all of our guests. Please make an extra effort to show them that Lawnwood truly
is a remarkable place with excellent people who are making a positive difference every day with
our patients and in our community. Thank you for the excellent work you do every day. I’m proud
and privileged to be your colleague in the remarkable shared enterprise that is Lawnwood.
Educational Opportunities
April 3
BLS-HCP Recertification
8:00 am
Pavilion Classroom
April 14 & 15
PALS
8:00 am to 5:00 pm
Private Dining Room
Call Extension 4421 for
information
or to register
for any of these
classes
April 16
Neonatal Resuscitation Class
8:00 am
Location TBA
April 21 & 22
ACLS - Weekend Course
8:15 am to 5:00 pm
Private Dining Room
April 25
BLS-HCP Recertification
3:30 pm
Cafeteria Classroom
Please offer your welcome to these new members
of the LRMC&HI Team who joined us in February
C O R T Jesse Frawley; Central Service Tech Omar
Mccalla; Certified Nurse Aides Julie Dempsey, Stephanie
Eubanks, Doret Mckenzie, Maria Pensa, Marcia Pierre,
Edgar Rojas and Cora Zeigler; Certified Pharmacy
Techs Richard Alba and Aimee Hernandez; Housekeeping Aide/Tech Comeshia Wilson; Monitor Tech Peggy
Kolodziejczyk; Paramedic Bryant Kelly; Patient Care
Tech Andrew Truesdale; Physical Therapist Shraddha
Washindkar; Project Tech David Sandiford; Radiology
Tech Kristina Belangia; Registered Nurses Tiere Brown,
Michael Everhart, Kayla Hall, Vanesta Jagrup, Oksana
Massey, Kim Miller, Donna Renaud, Ashley Taylor and
Nikeisha Willis; Ultrasound Technician Delene Webb;
Unit Secretary Debra Adonis-cadet
We welcome you to the Lawnwood family. We hope that your experiences at Lawnwood Regional Medical Center & Heart Institute are personally and professionally
rewarding.
When I was delivering flowers, today, a patient had a compliment for one of our phlebs.
She mentioned that all of the nursing staff has been great, but she remembered your
person by name.
She told me that Shirley Peterson is wonderful. She took her time, explained everything she was doing, and she talked to the patient the whole time she was drawing the
patient’s blood.
In fact, the patient remembers Shirley from two years ago when she was in!
What a wonderful testament to great care!!
Julie A. Lucente, RN, BS, CPHQ
I would like you to know what a wonderful employee I believe Peterson Dorce to
be. He is friendly and pleasant, but more than that he goes above and beyond
every time he comes to work. I have seen him answer the phone when no one is
at the desk, he answers call lights and then makes sure he finds the nurse to
report the patient needs; he just helped me to change the battery on my phone ;
so many things he doesn't need to be asked or prompted.
I think he is great.
Thanks
Marge Kelly, RN
Mr. Smith,
I was a patient at Lawnwood last week for a mini stroke and I just wanted to compliment you and your staff for the great things you've done at Lawnwood. I believe the
last time I was a patient there was about 11 years ago.
The ER was great( took about 6 minutes to get signed in). The treatment was wonderful, especially a young nurse named Andrew.
The people on the third floor were also great. Jennifer, Cerese, GiGi, Eviline and all the
others were over the top. I wish I could remember all of the other names. Your head
nurse on 3, Carole Miller was super.
So, Mr Smith, Lawnwood gets a top rating from me and your room service meals is a
real hit.
Sincerely,
Philip J. N
A Word from Your Facility Privacy Official
It’s important to ensure that our patients’ information is being maintained in a confidential way…and
that we’re only accessing the information we need to do our jobs. As I have just taken on the role
of Facility Privacy Official, I wanted you to know that I’ll be making rounds on a periodic basis to
ensure we are meeting those requirements, ask you some knowledge questions, and answer any
questions you may have about HIPAA. Some things to keep in mind that are important on a day-to
-day basis are to:
Use Shred It bins for disposing of any item that has patient identifiable information;
Ensure you are using a fax cover sheet when faxing patient information outside of the hospital. They
can be found on the portal under forms.
Keep patient charts turned over if they are on counters that a patient or visitor might have access to.
I know everyone is very busy and I appreciate the time you spend with me while I’m on HIPAA rounds.
Jane Norris
Recycling Safely and "Sharps Disposal"
You've heard the phrase, "Going Green" for recycling. It's happening everywhere and it can be a little confusing-which box or bin do I put recyclable items in?? This is especially important when disposing of sharp
items, as these are not recyclable and need to be safely disposed of to prevent an exposure-yours or the
person emptying the recyclable container, the linen bag, the garbage, and so on. Let me give you some
examples.
Did you know we reprocess our "pulse oximeters"? A used one goes into a special recycle bin located on
your unit in the dirty utility room. The company, Stryker Sustainability Solutions (Ascent), is the company
that provides this reprocessing service. Earlier this month, one of their employees found items in the recycle bin that we obviously used in trauma scenario-triple lumen introducer, scalpels, suture with a needle
attached, needles and blood tubes. This is the second of such occurrences-the first one resulted in an
exposure to the Ascent employee. Think for a moment-how would you feel if you got stuck with a needle
from an unknown?? There's no way to obtain a blood sample or identify the patient sample from the lab in
this situation.
Also occurring this month:
" A used needle found in a LINEN bag.
" A needle and vacutainer in the original package found in a garbage container " A 10ml syringe of 0.9%
Saline found in a garbage container " A scalpel found in a garbage container Remember, sharps need to
be disposed in the appropriate sharps container-not the garbage can, linen bag or recyclable container.
This puts everyone at risk for an exposure, especially the innocent workers who are not even involved in
handling any of these devices.
Take care of yourself and others; and take a look around; make sure you're dropping that needle or syringe into the sharps container and not into any other type of bin/box.
Meal Breaks & Kronos
For all you do, providing fair, accurate pay is a commitment that we take seriously. And to help us accomplish this
goal it is important to record your Meal Break hours in a correct, consistent manner.
Please remember to swipe your badge at the clock at the beginning of your meal period and to swipe your badge at
the clock at the end of your meal period. A meal break is typically 30 minutes and is important for your health and
well-being. We want you to take a full 30 minute Meal Break. Try to take your Meal Break away from your work area,
if possible. Please be mindful of the time you clock out for your meal and the time you clock back in. Meal Break deductions are based on number of minutes clocked out for the break. If you clock out for less than 30 minutes, even if
it’s 29 minutes, you will be paid for the entire 30 minutes. If you clock out for your meal break and do any work during
that meal break or take less than a 30 minute Meal Break, you are to notify your manager so that you will be paid
correctly.
If you miss a Meal Break punch, you will need to write the information on a Break and Meal Periods Kronos Edit
Sheet form and give the form to your supervisor. Forms are available on the Portal under Forms, then HR. Submit
completed forms immediately or as soon as possible. .
We are committed to providing a Healthy Work Environment for every employee. Thank you for being a part of the
Lawnwood and HCA family, and know we are working hard to be an organization that makes you proud to be a part
of it.
It Is Time To Talk About Security Again
With Jim Tobin
As we move through the Month of March, we are in the end stages of the Healthy Work Environment project. What does this project entail you might ask? The short answer is the improvement of security equipment at Lawnwood Regional Medical Center and at the Pavilion. This project included many different areas of upgrades and we will discuss each one.
The first area of improvements is in the cameras throughout the facility. We added over 50 new cameras
to already existing camera we have at the hospital. This will give us better coverage of events that happen
within the facility. Does it provide 100% coverage within Lawnwood, no. But it does cover substantially
more than we did before. On top of that, we have the ability to view the cameras throughout the day to
watch events as they unfold. This will be useful when these events do occur, whether it is in the Emergency Department, the Surgical Unit, Outpatient Services or wherever.
The next level of security that I would like to mention is the access control on facility doors. In an effort to
secure the facility, we have added several layers of access control to the doors and entrances to Lawnwood. While this may seem like an annoyance to some, it is one of the best ways to prevent unauthorized
access to areas that some people have no need to have. This also secures the facility during the evening
hours when staffing is the lightest.
The next addition is the panic alarms located at the nurses’ station on each floor. The alarms are located
underneath the desk where the unit secretaries are located. When the panic alarm is pushed, this activates a pre-recorded message over the security radios that security is needed at whatever locations the
call originates. This way, security is dispatched before the call is pages overhead. On that note, please let
me reiterate that while this system is a good one, it should never take the place of calling 8888 and requesting a code gray. That way, you are assured that help is on the way. One other bit of information,
when you do activate the panic alarm, make sure you hold the button for a good second or two. If it is
pushed and released too quickly, the call may not have gotten out and therefore received by security.
The next piece of equipment is the blue call boxes located in the parking lot. We currently have two call
boxes, one located in the northwest parking and the other in the southwest/Employee parking area. The
call boxes have a push button with a speaker. They are set up that once the button is pushed, this activates a blue flashing strobe light on top of the system as well as a pre-recorded message that is sent to
the PBX operator. The operators will answer the calls immediately and then dispatch a security officer to
whichever call box was activated. If you are walking to or from your vehicle and you feel threatened or
there is an emergency that requires assistance, you simply go to the call box; push the button and security
will be dispatched. If need be, go back to your vehicle, get in and lock the doors. Security should arrive in
short order and assist with whatever is needed.
These are the upgrades and additions to the security equipment that we have at Lawnwood. In addition to
the new upgrades, all security officers have a portable radio while on duty. Fort Pierce Police Officers
working the Emergency Department also monitor our portable radios. Is our system a perfect system that
will stop all events from happening? No, unfortunately not. But it does make our situation much better.
Much of what we have, such as the K9 patrol and additional patrol officers, help prevents many incidents
from ever occurring. The cameras, access control, panic alarms on the floors and the call boxes in the
parking lot are just extra security equipment that helps mitigate events when they do happen. We are constantly upgrading our systems, getting better training for the officers and bringing on board the best qualified officers to make sure we have the best security possible at Lawnwood. We do this to make sure that
the hospital and Pavilion are the safest they can possible be. Of course, we are always open to suggestions and ideas to better improve on what we do.
If you have any questions or comments, please do not hesitate to contract me. Thank you for everything
everyone does at the hospital. It is each and every one of the staff members at the facility that makes it
the great place it is to work. Thanks again!!
Jim
I just want to send many thanks out to my Lawnwood family and friends! Thank you so much for
making the benefit for my husband, Ronald McClure, a huge success! To see all of my friends
and family come out to support Ronnie and I, was truly amazing!
A special thanks to Lauren Gates (Labor & Delivery)! Lauren gave much time on her day off to
put together lunch orders and helped delivered them to the units throughout the hospital. Also, all
of the departments who ordered lunch & Dinner because they would not be able to make it to the
benefit in the evening.
It just warms my heart and makes me feel very blessed to have a wonderful support system from
my friends and family here at Lawnwood.
Again, Thank you to all of you! Your friends always, with much gratitude and appreciation,
Justine & Ronnie McClure
Infection Control : Shigellosis
Recently, St. Lucie County Health Department (SLCHD) Division of Epidemiology identified a recent increase in
reported cases of Shigellosis in our community. Shigellosis is an infection caused by a group of bacteria called
Shigella that can cause fever, watery diarrhea with blood and/or mucus mixed in, and stomach cramps. If you
get infected with Shigella, it takes about 1-3 days before you develop any signs or symptoms. Most people feel
sick for about a week but then get better on their own. On the other hand, other people don't get sick at all while
still others may get so bad they need to go to the hospital.
Quiz:
Shigellosis can be associated with the following symptoms:
A. Seizures in children less than 2 years who have severe illness and high fever
B. Diarrhea/stomach cramps
C. No symptoms at all
D. All of the above
Answer: D
True, False, or "Well .. " question:
"You can get shigellosis by being in the same room with a child who was diagnosed with shigella."
Answer: "Well .. "
Shigellosis is very contagious and can spread easily from person to person. You can get infected if you swallow
something contaminated with the feces of an infected person. Diaper changes are prime real estate for this
situation. It also often occurs when an infected person does not wash his/her hands properly after a bowel movement, and then touches somebody else's hands or prepares food for others.
What's the best way to keep from getting Shigella and a host of other diseases?
A. Take preventive antibiotics daily
B. Dunk your hands in bleach every night
C. Frequent and careful hand washing, especially after going to the bathroom, after changing diapers, and before preparing food or drink
D. Get the shigella vaccine
Answer: C (there is no vaccine)
Which of the following are possible ways to get shigellosis?
A. Ingesting contaminated food/water
B. Attending/working at a child care facility during a community outbreak
C. Handling pets or soil then eating without washing hands
D. All of the above
Answer: D (sewage spills can occasionally contaminate wells or irrigation supply and ultimately our food and
water)
What else can you do to prevent the spread of Shigella?
• If you suspect you or your child may have Shigella, see your health care provider (Shigellosis is a reportable
disease usually diagnosed by stool culture to see if the bacteria are in there.)
A Message from Your Ethics and Compliance Officer (ECO)
Mission & Values Statement
I’ve been enjoying teaching the Code of Conduct Orientation to our new employees and contract
personnel. Most of this training relates to our Mission and Values Statements which help guide
us with meeting the expectations we have set for ourselves. It’s good to periodically review these
fundamental ideas and I’ve added my own thoughts about each one…
Above all else, we are committed to the care and improvement of human life. In recognition of
this commitment, we will strive to deliver high quality, cost-effective healthcare in the communities
we serve. In pursuit of our mission, we believe the following value statements are essential and
timeless:
!. We recognize and affirm the unique and intrinsic worth of each individual.
This value statement relates not only to our patients but everyone we come in contact with,
whether it be our other department members, our physicians, our patients’ family members, and
others.
2. We treat all those we serve with compassion and kindness.
Again, this value statement relates to everyone we have an interaction with here at LRMC.
We are constantly in the service of others, no matter our role.
3. We act with absolute honesty, integrity and fairness in the way we conduct our business and
the way we live our lives.
What’s the definition of integrity? Doing the right thing even when no one is looking!
4. We trust our colleagues as valuable members of our healthcare team and pledge to treat one
another with loyalty, respect, and dignity.
Do unto others…you know the rest of the saying.
Thanks for all you do!
Ellen
How many days should a CHF patient be in the hospital?
If you answered 3 days you are CORRECT!!!
According to national guidelines per the Medicare Geometric Length of Stay (which is our GOAL and EXPECTATION TO ACHIEVE) CHF patients should, on average, stay with us for 3 DAYS
To meet this goal, we all need to work together to ensure early interventions in every
area:
*Daily multidisciplinary discussion and goal setting at IDT Rounds - EVERYONE
*Timely, proper medication, and administration - PHYSICIANS, NURSING, AND PHARMACY
*Timely test completion and quick results - LAB, DIAGNOSTIC IMAGING, AND CARDIOLOGY
*Ensure proper patient activity - NURSING AND PHYSICAL MEDICINE
*Proper nutrition - NURSING AND DIETARY
*Early discharge planning - CASE MANAGEMENT
We are LAWNWOOD!!! We can do it!
Bienvenido, Lauretta
Nancy Hyde-Paiva, Behavioral Health, shares this photo of her beautiful daughter along with the following note.
“ I was blessed with a girl that is now my daughter that came from
Spain on Feb 15th 2012. I have been waiting for her to come for over a
year. She lost her mother December 2010 from Cancer.
Her name is Lauretta, she is 14 years old, speaks primarily Spanish
and is learning English as I am learning Spanish.
She is attending Southern Oaks school in Port St. Lucie.
She was in school for a week when she attended the 8th grade prom.
This is a picture of her getting ready for the prom.”
The Lawnwood Team is happy with you for this lovely addition to your
family., Nancy.
Pangea Participants Assist Injured Teammate!
On March 3, 2012 the above pictured Lawnwood team members all participated in a Pangea adventure race in
Christmas, FL..
According to their spokesperson they had a lot of fun biking, canoeing, and running. It was a great test of teamwork, while making excellent memories.
Team members were Ryan Maschhoff, RN House supervisor; Brenda Bartkowiak, RN Labor and Delivery; Jennifer
Burgess, RN Labor and Delivery; Brandi Kelly, RN Labor and Delivery; Jaclyn Caruso, RN Labor and Delivery; Lauren
Gates, RN Labor and Delivery
We are now accepting applications for Teen Volunteers for the Summer 2012 program.
If you know of a teen, ages 14-18, who is interested, please ask them to contact my office for an application. If a teen worked last summer, they do not need to complete another application unless there is a
change in address and/or phone number. I will be mailing information to them sometime in April.
Applications are available in Henri Hamilton’s office (door on right before entering cafeteria) or the Auxil-
Photos from Community Day
Coming Soon!
The American Cancer Society’s Relay for Life
is on Friday, April 27 & Saturday, April 28 at Lawnwood Stadium in Fort Pierce.
The ACS describes Relay for Life as “a life-changing event that helps communities across the globe celebrate the lives of people who have battled cancer, remember loves ones lost, and fight back against the disease.” The over-night relay style event brings hundreds of teams together to shine a spotlight on this deadly
disease. Teams camp out around a track and members take turns walking for a 24-hour period. The familyfriendly event features great food, games, and entertainment that also help raise funds.
Chain of Command
The "Chain of Command" policy has been designed to provide professional nursing staff, all other hospital staff and physicians with appropriate direction for the prompt handling of patient care issues. This policy makes available, a formal
line of communication for ANY staff members who may have concerns that a prescribed treatment plan (or lack of), a
medical decision, other medical act (or lack of action), or environmental concern that might adversely affect the welfare
of a patient or that of the hospital.
This policy is applicable to ALL employees. Although this policy primarily refers to "nursing staff", it applies to all hospital employees that impact patient care, whether directly or indirectly.
Important definitionDuty of care Owed by Nurse: In general, a professional nurse has the duty to exercise the degree of care and skill ordinarily employed, under the same or similar circumstances, by the members of his/her profession in good standing in the
same or similar community or locality, and to use reasonable care and diligence, along with the exercise of professional
judgment.
Chain of Command Procedure1. The nurse determines that there is a patient problem; she calls the physician to discuss and after the conversation
she still remains concerned, the issue may affect the patient adversely, established policy/procedure is not being followed or the nurse is unable to reach the attending physician for consult.
2. The nurse will-document all calls made to the physician, notify the charge/resource nurse and the nursing supervisor
(evenings/weekends) and document what was communicated; and retain accountability for the patient by continuing to
monitor his/her status and perform actions necessary for the patient's well being (Example: call a Rapid Response or
Code Blue if necessary).
3. The charge/resource nurse or nursing supervisor will investigate the issue thoroughly and will call the attending physician to resolve the issue/problem.
4. If the problem/issue is not resolved, the charge/resource nurse will collaborate with the patient's nurse, the nursing
supervisor and the physician.
5. If no resolution is reached after the above collaboration, the charge/resource nurse notifies the Department Director
and the physician's Department Chairman or Medical Director of unit if applicable.
6. If, after the above, the issue is not IMMEDIATELY resolved, the Department Director notifies the CNO, the Chairman
of the Department (if not already
aware) and the Chief of Staff.
7. The Department Director will notify the Risk Manager and the Administrator-on-call (AOC) if the issue remains unresolved.
8. The AOC and /or the Risk Manager assure the problem/issue is resolved to both Nursing and the Physician's satisfaction.
9. Environmental concerns will follow the same chain of command procedure, including notification of the appropriate
service director, the Hospital's Safety Officer (Darryl DeYoung, Engineering Director) and the Patient Safety Officer
(Marge Humphrey, Quality Director).
Chain of Command issues/problems, examples- Not following hospital policy, procedure or protocol (improper surgical site marking, not following procedural consent
process, not donning proper PPE prior to bedside procedure, like CVC insertion)
- Patient issue/problem not being treated, patient's status continues to deteriorate (life threatening concerns to the patient)
- Witnessed poor performance by peers (jeopardizing patient safety)
- Falsification of records (obvious alterations in the medical record, false co-signatures for witnessing of Insulin or narcotics)
- Situation with potential for complications jeopardizing the safety of patients, families, or employees (delays in treatment, inappropriate care, or lack of care)
- Disruptive behaviors that affect communication and collaboration between healthcare clinicians (doctor to nurse, nurse
to nurse)
The Chain of Command policy provides healthcare staff with actions and steps to take regarding unresolved issues and
documentation guidelines. Utilization of the Chain of Command policy can lead to positive patient safety and outcomes.
It all starts with a phone call...
Child Life at LRMC
Lawnwood Regional Medical Center is announcing their first ever
Child Life Specialist! While children and families rely on their doctors
and nurses for their medical needs, Certified Child Life Specialist
Brittany Kelley, focus’ on the psychosocial and developmental
needs of children. The primary objective of a Child Life Specialist
(CLS) is to help reduce the stress and anxiety that children and families encounter with a health care experience.
Services that Child Life offers:
Prepare children for medical procedures or treatment using language children understand.
Provide procedural support, education, and distraction.
Develop individual coping strategies to enhance cooperation with the health care team and to reduce
anxiety.
Offer opportunities for play to encourage normal development and bring a sense of FUN into what can
be a scary place for children.
Lend emotional support to patients and families.
Brittany comments, “The hospital experience can be frightening and traumatic for children. Research has
shown that Child Life interventions can reduce stress and anxiety as well as increase cooperation with the
medical staff during procedures, and what nurses wouldn’t like that!”
Brittany primarily works on the Pediatric floor and is expanding her services, as needed, to other areas of
the hospital that serve pediatric patients. The best way to contact Child Life is to page 7073-711 or email at
[email protected].
For more information about Child Life, visit www.childlife.org
“Child life services should be considered an essential component of quality pediatric health care and are
integral to family-centered care delivery for children…The provision of such services is a quality benchmark of an integrated child health delivery system and an indicator of excellence in pediatric care.”
--American Academy of Pediatrics
“Child Life: Prepare, Support, Play!”
Top 10 Reasons to Call a Child Life Specialist
10. Child/Patient needs preparation for an invasive procedure
9. Child/Patient is having difficulty coping with a necessary procedure, i.e., crying, fighting or hiding.
8. Child/Patient exhibits oppositional behavior, refusing to cooperate without anger or hostility.
7. Child/Patient or siblings express specific fears to staff, needing follow up.
6. Child/Patient is perceived by staff as withdrawn.
5. Child/Patient is having difficulty taking meds.
4. Child/Patient admitted having recently experienced traumatic loss or has chronic illness (including developmental delay).
3. Child/Patient newly diagnosed with chronic illness.
2. Child/Patient admitted for injuries resulting from a traumatic accident, i.e., MVA, fire, etc.
1. Child/Patient whose injuries or diagnosis has resulted from suspected child abuse.
Bulletin Board
Important Information regarding Annual Required Education (ARE)
We want to remind you that for 2012, you must complete your ARE by May 31, 2012. The
ARE is available in HealthStream and may be accessed from any Lawnwood PC with a
Portal connection. Please do your ARE while you are at work. If you have an HCA Windows log-in account, click on HealthStream Single Sign-on. If you don’t have an HCA Windows account, click on HealthStream for Generic PC’s.
Lawnwood is in compliance with wage and hour regulations and therefore it is important
that you complete your ARE while you are clocked in and working at the hospital. Do not
complete your ARE from home or while you are not clocked into Kronos. Do not complete
your ARE while you are on your lunch break. Completion of ARE is a paid activity and
must be completed while you are at work and on the clock. If you are on the clock, completion of the ARE must not result in overtime unless approved in advance by your manager.
Thank you for your attention to this important requirement.
If you have any questions or require assistance, please contact Education or Human Resources.
GREAT NEWS!
Rehab C.N.A Careem Searchwell just passed LPN State
Boards. Congratulations, Careem!
New E-stubs web address to access pay statement
Effective Tuesday, March 6th, 2012 there is a new URL for the E-Stub site. The new URL is: https://
www.onlinewagestatements.com/parallon/.
Resetting E-Stub Passwords
In the ongoing effort to reduce the number of password resets across the organization, please remember that a
password reset is only required when an E-Stub account has been locked. The following are instances that
would result in locked E-Stub accounts:
Employees logging into E-Stub for the first time should use their SSN as the initial password. If employees
have (3) unsuccessful attempts at initial login, account will be locked.
After a successful initial login into E-Stub, every employee is required to answer (5) security questions. After completing those (5) security questions, employees are not locked out of their E-Stub accounts until they
have attempted to log in (3) times unsuccessfully and then failed to answer all (5) of those security questions. Yes, that means an employee has 8 chances to login before their account is locked and the “forgot
your password” link is disabled.
90 days of inactivity will lock accounts and require employees to call for a password reset.
Before you automatically reset an E-Stub password, click the “forgot your password” link in E-Stub. If 1 of the 5
security questions can be answered successfully, the password will be reset to the SSN (with no slashes/
dashes/spaces).
LawnLines - Your Connection To What’s Happening At Lawnwood
Your monthly employee newsletter, LawnLines, contains the latest information about what’s happening at
Lawnwood. We cover topics such as infection control, education, policy and procedure, events, employee
benefits, safety and a variety of other subjects. Our mission is to keep you informed. It is a primary source of
communication and we hope you read each issue thoroughly. LawnLines is available on the Portal Server,
hard copies are sent to your department and you may access it at the hospital’s website www.lawnwoodmed.com. Thank you for reading LawnLines and thanks to our contributors.