LEADER - The Alden Network

Alden’s Quality
Assurance Program
Featured
Network News
Supporting Alden’s Communities
Nursing Student Thanks Alden for Educational Support
Provider Magazine, the leading
go-to source for the latest news and
information about post-acute and
long-term care, recently featured
Alden’s Quality Assurance Program
in a two-page article. Alden’s shortterm rehabilitation and health care
centers were the focus, which detailed
how Alden is continually improving
the care we provide through ongoing
staff training and education as well
as the implementation of a new
Quality Assurance and Performance
Improvement (QAPI) process.
“We are always looking at ways we
can meet our patients’ needs better,”
says Cassi Williams, corporate
director of education and training.
“The capabilities offered by the new
QAPI tool guides staff through the
identification of quality improvement
opportunities and assist facilities in
tracking patient trends.”
Located throughout Chicago
and the suburbs, Rockford and
Southern Wisconsin
24 Short-Term Rehabilitation & Health Care Centers
4 Assisted Living Communities
2 Memory Care Centers
8 Senior Living Communities
6 Special Needs Facilities
www.TheAldenNetwork.com
Nursing Student Lauren Pauling thanks the Alden
facilities in Bloomingdale for awarding her a $1,000
scholarship toward her studies at Bradley University this
fall. Alden was one of several businesses to partner with
the Bloomingdale Chamber of Commerce in providing
scholarships to local college students. Jo Petruncio,
director of business development for Alden, joined
Lauren at a Scholarship Breakfast on June 12, which recognized the shortterm rehabilitation center and other businesses for their contributions.
Lakeview Food Pantry Welcomes
New Faces
Staff from Alden Lincoln Park in
Chicago recently spent an afternoon at
the Lakeview Food Pantry unpacking
boxes of food as well as sorting
and stocking. After meeting Carrie
McCormack, Lakeview Pantry West coordinator, and learning about the
Food Pantry’s mission, Alden Lincoln Park Administrator Allison Pease
immediately committed to an ‘Alden Day’ at the pantry. The Lakeview Food
Pantry distributes 1.5 millions pounds of food per year. Alden Lincoln Park,
which specializes in short-term rehabilitation, is just blocks away from one
of the Pantry’s two locations.
The Alden Network
LEADER
Summer 2014
Alden Facilities
Recognized as “The Best”
by U.S. News & World Report
Many Alden facilities are celebrating being ranked as one of
the ‘best’—some for the second and third time!
Orland Park Sportsplex.
2014
U.S. News & World Report has
released its 2014 rankings in
the U.S. Eight Alden facilities
have received the recognition
as being ‘the best.’ They include:
Alden Des Plaines
Alden Estates of Barrington
2 consecutive years
Clothing Drive Brings Community Together
Alden Estates of Orland Park in Orland Park teamed up with organizations
in Tinley Park and Orland Park for the first 2014 Spring Clean Stream. The
clothing drive benefited the clients
of Together We Cope, which helps
individuals during a temporary crisis
by providing food, shelter, clothing and
referrals. Drop-off locations included
Alden Estates of Orland Park, which
specializes in short-term rehabilitation,
transitional care and post-acute
services, as well as all six Orland Fire
From Left to Right Back row: Vanessa Griffin,
Protection District locations, four
Walgreens; Karen Nemeth, BMO Harris Bank;
Katlin Bewley, Together We Cope; Joe Fabian,
BMO Harris Bank locations, seven
Walgreens; Betsy Dine, Orland Fire Protection
Walgreens branches, The Village of
District; and Marie Ryan, Orland Township.
Orland Park and the Village of Orland
Bottom Row: Katie DeWerdt, Alden Estates of
Park Sportsplex.
Orland Park; and Maureen Wentz, Village of
BEST
Staff at Alden Des Plaines celebrate being recognized as “the best” by U.S. News & and World Report.
Our incredible teams provide exceptional patient care, and deliver the Alden
difference. It’s truly a group effort. Everyone – from our nurses and therapists
to dietitians and housekeepers – are extraordinary at meeting patients’ needs.
The individuals who maintain these award-winning facilities work tirelessly to
ensure our properties are clean and inviting. The amazing food prepared by
our chefs helps our patients focus on getting better and back home as quickly
and safely as possible.
Though the reward is an annual event, the hard work that earned it takes place
24 hours a day, 7 days a week. We salute all those dedicated to continuing our
long-standing tradition of remarkable care and customer service.
While it’s an honor to be recognized by U.S. News & World Report, the truly
heartfelt reward is being recognized by our customers for improving their
quality of life.
Alden Estates of Evanston
3 consecutive years
Alden Estates of Jefferson
in Jefferson, Wisconsin
Alden Estates of Shorewood
2 consecutive years
Alden Estates of Skokie
2 consecutive years
Alden Poplar Creek
Alden Wentworth
Transitional Care
Experts at Alden
Alden welcomes Julie Gruber, RN,
the new Director of Post-Acute
Services. She is responsible for the
coordination of Alden’s Post-Acute
Rehabilitation Programs, working
closely with nurses, social workers,
physicians and hospital leadership
to ensure patients have a smooth
transition from hospital to home.
Transitional Care
Preparing Patients for Home
“Alden Short-Term Rehabilitation Centers
are now offering Transitional Care, which
provides specialized, goal-directed care to
help individuals recover more completely.”
Julie Gruber, RN, Director of Post-Acute Services
» Alden Des Plaines
Transitional Care offers one-on-one individualized
care and services to meet the needs of patients
who no longer require a hospital setting but are not
quite ready to go home. Alden’s Transitional Care Program helps patients
successfully transition back to their daily lives by offering intensive therapy,
highly skilled nursing care and environments conducive to recovery.
» Alden Estates of Barrington
Person-Centered Treatment
» Alden Estates of Evanston
At Alden, Transitional Care patients benefit from a person-centered plan
of care. By evaluating each patient’s medical condition, home environment
and treatment goals, our experts can develop a customized Therapy Plan.
Staff members work with patients and physicians to administer advanced
rehabilitation techniques, tailored to ensure the best possible outcome. Our
commitment to our patients doesn’t stop when they leave. To ensure that the
transition from Alden goes well, we conduct follow-up phone calls so patients
can let us know how their recovery is progressing.
Our highly trained team offers
Transitional Care at the following
locations:
»A
lden Estates of Jefferson in
Wisconsin
» Alden Estates of Naperville
» Alden Estates of Orland Park
» Alden Estates of Shorewood
» Alden Estates of Skokie
» Alden Northmoor in Chicago
Specialized Rehabilitation
» Alden North Shore in Skokie
Alden’s Transitional Care restores patients to their highest level of function
by using a wide range of services. Our Post-Acute Rehabilitation Programs
in Orthopedics, Cardiac, Pulmonary and Neurology use advanced
techniques to help patients achieve maximum independence.
»A
lden Poplar Creek in
Hoffman Estates
» Alden Valley Ridge in Bloomingdale
» Alden of Waterford in Aurora
Quality Outcomes
Alden is committed to providing quality care. We closely monitor our return
to hospital rates, average lengths of stay, pressure ulcers and other key areas
to ensure we are exceeding expectations. While we are a leader in post-acute
care, we continuously look for ways to improve the services we offer.
New Websites
Offering Interactive, Easy Access
Alden facilities
are launching
new websites to
better educate
potential patients,
residents, family
members and the
general public
about relevant
healthy aging
issues and how to
easily access our
Our commitment to customer services can be experienced on our new
care and services.
Websites. All the information is right at the top— easy to find, and easy
The new websites
to use. Of course if you prefer to call, that’s great too!
feature extensive
information on each facility, including photo or video tours and an interactive
Schedule a Tour option. Users can even register to receive our bi-weekly Blog
or bi-monthly Discover Alden health and lifestyle news update. The Blog
offers articles relevant to issues affecting older adults while Discover Alden
provides articles about health and wellness issues, as well as news about how
changes in health care policy might affect your access to care and services.
CMS Top
Performing Facilities
The Centers for Medicare and
Medicaid Services (CMS) Nursing
Home Compare website features
a quality rating system that gives
each rehabilitation and health
care center a rank of between 1
and 5 stars. Facilities with 4 and
5 stars are considered to rank
above average. Facilities are
rated on quality measures, health
inspections and staffing.
Alden facilities with 4 and 5
star ratings include:
Convenience with a click!
Alden Des Plaines
HHHHH
Here are some of the things you can do using our easy-tonavigate tabs:
Alden Estates of Barrington
HHHH
Schedule a Tour – you pick your day and time, we’ll meet you at the door
Email a Loved One – send your loved one at an Alden facility a message
and we’ll deliver it to them
Interactive Map – Google
maps will help you get to any
Alden location
Patient Satisfaction
Request Information – a
detailed form that helps us
help you
Our Post-Acute Programs focus on patient satisfaction, which is a direct
reflection of the care we deliver. It is important to know what our patients
and their families think about the care they receive.
Mobile Version – an easy
way to access Alden when
you are ‘on the go’
Alden’s Transitional Care program is uniquely designed for patients that
need extra time to recover and regain their ability to perform daily tasks.
By providing the best care and services, Alden ensures the transition to
independence is fast, safe and effective.
To learn more about the benefits and different services
available at Alden, visit www.TheAldenNetwork.com.
Alden Estates of Evanston
HHHHH
Alden Estates of Jefferson
HHHHH
Alden Estates of Northmoor
HHHHH
Alden Estates of Skokie
HHHHH
Alden Poplar Creek
HHHHH
Alden Wentworth
HHHH
Heather Health Care Center
HHHHH
Transitional Care
Experts at Alden
Alden welcomes Julie Gruber, RN,
the new Director of Post-Acute
Services. She is responsible for the
coordination of Alden’s Post-Acute
Rehabilitation Programs, working
closely with nurses, social workers,
physicians and hospital leadership
to ensure patients have a smooth
transition from hospital to home.
Transitional Care
Preparing Patients for Home
“Alden Short-Term Rehabilitation Centers
are now offering Transitional Care, which
provides specialized, goal-directed care to
help individuals recover more completely.”
Julie Gruber, RN, Director of Post-Acute Services
» Alden Des Plaines
Transitional Care offers one-on-one individualized
care and services to meet the needs of patients
who no longer require a hospital setting but are not
quite ready to go home. Alden’s Transitional Care Program helps patients
successfully transition back to their daily lives by offering intensive therapy,
highly skilled nursing care and environments conducive to recovery.
» Alden Estates of Barrington
Person-Centered Treatment
» Alden Estates of Evanston
At Alden, Transitional Care patients benefit from a person-centered plan
of care. By evaluating each patient’s medical condition, home environment
and treatment goals, our experts can develop a customized Therapy Plan.
Staff members work with patients and physicians to administer advanced
rehabilitation techniques, tailored to ensure the best possible outcome. Our
commitment to our patients doesn’t stop when they leave. To ensure that the
transition from Alden goes well, we conduct follow-up phone calls so patients
can let us know how their recovery is progressing.
Our highly trained team offers
Transitional Care at the following
locations:
»A
lden Estates of Jefferson in
Wisconsin
» Alden Estates of Naperville
» Alden Estates of Orland Park
» Alden Estates of Shorewood
» Alden Estates of Skokie
» Alden Northmoor in Chicago
Specialized Rehabilitation
» Alden North Shore in Skokie
Alden’s Transitional Care restores patients to their highest level of function
by using a wide range of services. Our Post-Acute Rehabilitation Programs
in Orthopedics, Cardiac, Pulmonary and Neurology use advanced
techniques to help patients achieve maximum independence.
»A
lden Poplar Creek in
Hoffman Estates
» Alden Valley Ridge in Bloomingdale
» Alden of Waterford in Aurora
Quality Outcomes
Alden is committed to providing quality care. We closely monitor our return
to hospital rates, average lengths of stay, pressure ulcers and other key areas
to ensure we are exceeding expectations. While we are a leader in post-acute
care, we continuously look for ways to improve the services we offer.
New Websites
Offering Interactive, Easy Access
Alden facilities
are launching
new websites to
better educate
potential patients,
residents, family
members and the
general public
about relevant
healthy aging
issues and how to
easily access our
Our commitment to customer services can be experienced on our new
care and services.
Websites. All the information is right at the top— easy to find, and easy
The new websites
to use. Of course if you prefer to call, that’s great too!
feature extensive
information on each facility, including photo or video tours and an interactive
Schedule a Tour option. Users can even register to receive our bi-weekly Blog
or bi-monthly Discover Alden health and lifestyle news update. The Blog
offers articles relevant to issues affecting older adults while Discover Alden
provides articles about health and wellness issues, as well as news about how
changes in health care policy might affect your access to care and services.
CMS Top
Performing Facilities
The Centers for Medicare and
Medicaid Services (CMS) Nursing
Home Compare website features
a quality rating system that gives
each rehabilitation and health
care center a rank of between 1
and 5 stars. Facilities with 4 and
5 stars are considered to rank
above average. Facilities are
rated on quality measures, health
inspections and staffing.
Alden facilities with 4 and 5
star ratings include:
Convenience with a click!
Alden Des Plaines
HHHHH
Here are some of the things you can do using our easy-tonavigate tabs:
Alden Estates of Barrington
HHHH
Schedule a Tour – you pick your day and time, we’ll meet you at the door
Email a Loved One – send your loved one at an Alden facility a message
and we’ll deliver it to them
Interactive Map – Google
maps will help you get to any
Alden location
Patient Satisfaction
Request Information – a
detailed form that helps us
help you
Our Post-Acute Programs focus on patient satisfaction, which is a direct
reflection of the care we deliver. It is important to know what our patients
and their families think about the care they receive.
Mobile Version – an easy
way to access Alden when
you are ‘on the go’
Alden’s Transitional Care program is uniquely designed for patients that
need extra time to recover and regain their ability to perform daily tasks.
By providing the best care and services, Alden ensures the transition to
independence is fast, safe and effective.
To learn more about the benefits and different services
available at Alden, visit www.TheAldenNetwork.com.
Alden Estates of Evanston
HHHHH
Alden Estates of Jefferson
HHHHH
Alden Estates of Northmoor
HHHHH
Alden Estates of Skokie
HHHHH
Alden Poplar Creek
HHHHH
Alden Wentworth
HHHH
Heather Health Care Center
HHHHH
Alden’s Quality
Assurance Program
Featured
Network News
Supporting Alden’s Communities
Nursing Student Thanks Alden for Educational Support
Provider Magazine, the leading
go-to source for the latest news and
information about post-acute and
long-term care, recently featured
Alden’s Quality Assurance Program
in a two-page article. Alden’s shortterm rehabilitation and health care
centers were the focus, which detailed
how Alden is continually improving
the care we provide through ongoing
staff training and education as well
as the implementation of a new
Quality Assurance and Performance
Improvement (QAPI) process.
“We are always looking at ways we
can meet our patients’ needs better,”
says Cassi Williams, corporate
director of education and training.
“The capabilities offered by the new
QAPI tool guides staff through the
identification of quality improvement
opportunities and assist facilities in
tracking patient trends.”
Located throughout Chicago
and the suburbs, Rockford and
Southern Wisconsin
24 Short-Term Rehabilitation & Health Care Centers
4 Assisted Living Communities
2 Memory Care Centers
8 Senior Living Communities
6 Special Needs Facilities
www.TheAldenNetwork.com
Nursing Student Lauren Pauling thanks the Alden
facilities in Bloomingdale for awarding her a $1,000
scholarship toward her studies at Bradley University this
fall. Alden was one of several businesses to partner with
the Bloomingdale Chamber of Commerce in providing
scholarships to local college students. Jo Petruncio,
director of business development for Alden, joined
Lauren at a Scholarship Breakfast on June 12, which recognized the shortterm rehabilitation center and other businesses for their contributions.
Lakeview Food Pantry Welcomes
New Faces
Staff from Alden Lincoln Park in
Chicago recently spent an afternoon at
the Lakeview Food Pantry unpacking
boxes of food as well as sorting
and stocking. After meeting Carrie
McCormack, Lakeview Pantry West coordinator, and learning about the
Food Pantry’s mission, Alden Lincoln Park Administrator Allison Pease
immediately committed to an ‘Alden Day’ at the pantry. The Lakeview Food
Pantry distributes 1.5 millions pounds of food per year. Alden Lincoln Park,
which specializes in short-term rehabilitation, is just blocks away from one
of the Pantry’s two locations.
The Alden Network
LEADER
Summer 2014
Alden Facilities
Recognized as “The Best”
by U.S. News & World Report
Many Alden facilities are celebrating being ranked as one of
the ‘best’—some for the second and third time!
Orland Park Sportsplex.
2014
U.S. News & World Report has
released its 2014 rankings in
the U.S. Eight Alden facilities
have received the recognition
as being ‘the best.’ They include:
Alden Des Plaines
Alden Estates of Barrington
2 consecutive years
Clothing Drive Brings Community Together
Alden Estates of Orland Park in Orland Park teamed up with organizations
in Tinley Park and Orland Park for the first 2014 Spring Clean Stream. The
clothing drive benefited the clients
of Together We Cope, which helps
individuals during a temporary crisis
by providing food, shelter, clothing and
referrals. Drop-off locations included
Alden Estates of Orland Park, which
specializes in short-term rehabilitation,
transitional care and post-acute
services, as well as all six Orland Fire
From Left to Right Back row: Vanessa Griffin,
Protection District locations, four
Walgreens; Karen Nemeth, BMO Harris Bank;
Katlin Bewley, Together We Cope; Joe Fabian,
BMO Harris Bank locations, seven
Walgreens; Betsy Dine, Orland Fire Protection
Walgreens branches, The Village of
District; and Marie Ryan, Orland Township.
Orland Park and the Village of Orland
Bottom Row: Katie DeWerdt, Alden Estates of
Park Sportsplex.
Orland Park; and Maureen Wentz, Village of
BEST
Staff at Alden Des Plaines celebrate being recognized as “the best” by U.S. News & and World Report.
Our incredible teams provide exceptional patient care, and deliver the Alden
difference. It’s truly a group effort. Everyone – from our nurses and therapists
to dietitians and housekeepers – are extraordinary at meeting patients’ needs.
The individuals who maintain these award-winning facilities work tirelessly to
ensure our properties are clean and inviting. The amazing food prepared by
our chefs helps our patients focus on getting better and back home as quickly
and safely as possible.
Though the reward is an annual event, the hard work that earned it takes place
24 hours a day, 7 days a week. We salute all those dedicated to continuing our
long-standing tradition of remarkable care and customer service.
While it’s an honor to be recognized by U.S. News & World Report, the truly
heartfelt reward is being recognized by our customers for improving their
quality of life.
Alden Estates of Evanston
3 consecutive years
Alden Estates of Jefferson
in Jefferson, Wisconsin
Alden Estates of Shorewood
2 consecutive years
Alden Estates of Skokie
2 consecutive years
Alden Poplar Creek
Alden Wentworth