Welcome... - Asklepios Kliniken

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Welcome... - Asklepios Kliniken
Welcome...
to the Asklepios Klinik Barmbek
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We have avoided mentioning both genders explicitly in this brochure to aid clear comprehension.
Naturally, where one gender is mentioned, both are intended.
Together for health
Asklepiosis the only large German hospital group that also has an international presence. The family company
is owned by a sole shareholder who has, since the company was founded more than 25 years ago, consistently
reinvested the profits in the hospitals rather than taking any dividend payouts. The shareholder has also set up
each facility for non-profit involvement in prevention work, especially in schools but also for adults. The group is
responsible for more than 100 facilities and roughly 44,000 staff in Germany alone. Almost 2 million patients trust
the clinic group with their health each year. The chain of clinics has entered into the voluntary commitment to cap
the number of agency workers within the group at three percent. In Germany, every 40th baby is born in one of the
Asklepios hospitals between Sylt and Lindau on Lake Constance. Asklepios runs the Deutsche Kinderherzzentrum
in St. Augustin, and is also responsible for almost one third of all psychiatric units in former East Germany and
several facilities in forensic psychiatry.
Asklepios Kliniken Hamburg GmbH is Europe's largest cluster of clinics at one location, covering almost every
medical discipline, ranging from ophthalmology to dentistry. In Hamburg alone, Asklepios employs a workforce
of almost 13,000 on all levels of qualification (including roughly 1,800 doctors); providing 1,400 trainee positions,
it is the largest training centre and, measured in terms of workforce, the largest private-sector employer in the
city. In the Hanseatic City, Asklepios Kliniken treat every second hospital patient, hence accounting for 50 percent
more inpatients than the Berliner Charité, Germany and Europe's largest university clinic. Two of four newborn
Hanseatic citizens enter this world in one of the in total five Asklepios maternity wards in Hamburg. In MEDILYS
GmbH, Asklepios operates one of Europe's largest clinic laboratories. Over ten million analyses and more than 18
million findings are handled here each year. Asklepios Kliniken in the Hamburg catchment area: Altona, Barmbek,
Eimsbüttel (CardioClinic), Harburg, Klinikum Nord (Ochsenzoll/Heidberg), St. Georg, Wandsbek, Westklinikum
Rissen, Bad Oldesloe, Ahrensburg, Bad Schwartau, Sylt.
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As a tertiary care hospital, Asklepios Klinik Barmbek offers a broad range of conservative and surgical services.
Each year, we treat over 35,000 inpatients and 40,000 outpatients in our new building, opened in 2005. The focus of
our hospital is the treatment of emergencies and complex diseases. This is why we have an above-average proportion of intensive and intermediate care beds (20 % of the total beds). In this brochure, we would like to introduce
you to our clinic, its specialist departments and centres, and provide you with an overview of the additional
services we offer.
Table of contents
Foreword
6
Patient safety
8
Our mission statement
10
An overview of our specialist departments
4
■ Visceral Medicine Centre
13
■ General Surgery
14
■ Gastroenterology
15
■ Oncology & Palliative Care
16
■ MVZ Oncology and Psychotherapy
17
■ Neontology
18
■ Obstetrics and Prenatal Medicine
19
■ Eye Centre
20
■ Gynaecology, Gynaecological Oncology and Asklepios Breast Centre
21
■ Cardiology
22
■ Neurology
23
■ Thorax Surgery
24
■ Pneumology, Internal Medicine, Intensive Care and Weaning Centre
25
■ Urology
26
■ Nephrology, Dialysis, Diabetology
27
■ Central Accident & Emergency
28
■ Trauma & Reconstructive Surgery / Orthopaedics
29
■ X-Ray Institute
30
■ Anaesthesiology & Surgical Intensive Care
31
■ Hospital Pharmacy
32
■ MEDILYS Laboratory
33
Our Nursing Managers
34
Nursing at Asklepios Klinik Barmbek
37
Case-Management / Social Service & Relatives Service
39
Speech & Language Therapy
40
Physiotherapy
41
Ethics Committee
42
Patient Advice & Liaison Service
43
Cooperation Partner
44
Quality at Asklepios Klinik Barmbek
45
Awards & Certificates
46
Training at Asklepios Klinik Barmbek
48
Medical Students at Asklepios Klinik Barmbek
50
Working at Asklepios Klinik Barmbek
51
A Hospital with a Long Tradition and a Vital Future
52
Prevention
54
Hospital Information
55
How to Find Us
64
Layout Map of Specialist Departments
65
Legal Notice
67
5
Dear Patients,
Dear Visitors,
Jan Glöer
Deputy Managing Director
Most people see hospitals from a very personal perspective – because of personal
illness or that of a friend or relative. They often only see a particular department in
the hospital. A hospital, like almost no other company, combines different professions,
nationalities and religions under one roof and lives cooperation like a small city within
the city.
The treatment process is at the centre of this cooperation – our hospital was designed
and built around this with the aim of encouraging multiprofessional cooperation.
We continually strive to break down barriers for the well-being of you, our patients;
barriers, for example, between professional groups like doctors and nurses or barriers
between medical disciplines and departments.
Stefan Tefke
Head of Technology –
Purchasing – Logistics – IT
Dr Sebastian Wirtz
Deputy Medical Director
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We have created a very patient-friendly building with high comfort and the best conditions for good medicine. However, it is the people who work in a hospital that are
most crucial for quality. Health is our most precious commodity, demanding highly
professional behaviour and often personal dedication from our more than 1,300 staff
at Asklepios Klinik Bamberg – always a challenging but also fulfilling task – for more
than 70,000 patients a year with their individual problems and histories.
Our aim is always to provide medical care of the highest level, whilst offering you the
necessary human devotion during your difficult hospital stay. We work cost-effectively
so that we are always in a position to make the investments necessary to maintain and
develop our treatment quality. Thus, economy and quality are not a contradiction –
quite the reverse. This brochure will give you an up-to-date look at our hospital , our
services and specialisms. Our hospital staff will be happy to help if you would like
more information on a specific area.
If you are pleased with us, then we like your praise. If you are not happy about something, then we are grateful for your criticisms and suggestions to improve our quality.
We have established a dedicated Patient Advice & Liaison Service for your convenience. (see p. 54)
Hans-Friedrich Günther
Managing Director
In the name of all our staff we wish you an informative read and – if you come to us as
a patient – a pleasant stay in our hospital and a good recovery!
Professor Peter Paul Urban
Medical Director
Hans-Friedrich Günther
Managing Director
Professor Peter Paul Urban
Medical Director
Axel Techam
Nursing Director
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Patient safety
You can feel safe with us!
As a patient, you take the highest standards of quality and safety for granted.
But for us it is a challenge to get even better and safer.
We operate with a so-called Critical Incident Reporting System (CIRS) in order
to identify and prevent risks at the earliest date, before mistakes occur. Using
this system, our staff in every department and professional group report critical
incidents and any close shaves, subject them to systematic analysis and improve
the processes involved in their work; this identifies and changes processes that
are susceptible to mistakes. And it takes place continuously and sustainably.
Furthermore, external experts conduct risk audits to regularly review all processes of relevance to safety, for instance in the operating theatre, in obstetrics or
in documentation and patient information.
The prevention of infection, and therefore hygiene, is among the most important topics relating to safety in any
hospital. In MEDILYS Laboratories, a company within the Asklepios Group, we are able to draw on specifically
trained physicians (hospital hygienists) and hygiene specialists (nursing staff), dedicated in our house exclusively
to this task. In addition, specially trained doctors and nurses responsible for hygiene in each specialist department
focus on the communication and implementation of all aspects of relevance to hygiene. Regular, compulsory training for all of our staff responsible for dealing with patients and regular monitoring round off our procedure.
As member of the national campaign AKTION Saubere Hände (Clean Hands), we place particular emphasis on
regular and thorough hand disinfection; after all, it is the simplest and most effective method to prevent the transmission of infection. In order to further minimise the risk of infection or transmission, all patients in our clinic with
heightened risk as specified in the regulations issued by the Commission for Clinic Hygiene are examined by swab
immediately upon admission. In the event that problematic germs are indeed located, we are in a position to offer
rapid assistance and respond with suitable, comprehensive protective measures.
The second major topic in the field of patient safety is the prevention of mistaken identity. Patient wristbands, extensive check lists and team time-outs, that is systematic reflection and review of all relevant information before an
intervention, are our most important methods of excluding any case of mistaken identity. Our frequent enquiries
as to your first and last names and your date of birth are not down to us being unaware; they represent one of our
most important safety checks.
You can find additional information – among others on the topic of the safe provision of medication, preventing
falls or technical safety – later on in this brochure and in our patient information leaflet 'You can feel safe with us'.
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Our mission statement
We at Barmbek
■ Our tradition and an integrated position in the city and the area provide us with a community spirit as 'Bambekers'.
■ Working together for our patients connects us.
We as employees
■ We are highly motivated and responsible in taking care of our patients.
■ Reliability and commitment connect us with our patients and each other in friendly,
open and honest dealings.
■ We can handle conflict, because we take criticism constructively.
■ This is the basis of our mutual esteem.
■ We are proud of this.
Our medicine
■ Our professional ethics are based on respect for human dignity and the rights of our patients, compassion for the sick and the desire to achieve high professional
standards.
■ Our success is the result of cooperation between all the professional groups working in our hospital.
■ Our competency as in an academic teaching hospital is based on dedication and
excellent expertise, drawing on the application of cutting.edge technologies.
■ The variety of expertise and a positive attitude towards new challenges are the
reasons for our willingness to usher in medical and scientific innovation.
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Our organisation
■ Our ability and will to create an effective and efficient performance structure are the keys to commercial success.
■ Decision-making structures and responsibilities are transparent.
■ We create more scope for development for ourselves. We use the time this frees up for our patients, for education, further and advanced training and for our wellbeing.
■ We behave responsibly with our time and that of our colleagues.
■ We master our challenges with openness, honest communication and a willingness to accept conflict with adherence to agreed rules.
■ We all feel committed to our tasks within an integral scope.
■ Mutual appreciation is the reason for our strength in cooperating across the
boundaries of professional groups, departments and hierarchies.
■ The insight gained in our work brings progress. In this, what we share with the
Asklepios Kliniken is an important cornerstone of success within our own house.
We offer our patients
■ Respect, because we see them as people;
■ Compassion, because we know what it means to be ill;
■ Professional help, because we have learnt it;
■ The latest technology if you need it;
■ And we look after you, even if things get difficult.
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Visceral Medicine Centre
Practising interdisciplinary
The Visceral Medicine Centre aims to provide you with precisely
tailored, jointly realised care for abdominal diseases. This
includes precise diagnosis, all forms of medicinal, endoscopic,
interventional, ultrasound, operative therapies, as well as
modern oncological care. The departments of Gastroenterology
& Hepatology, General & Visceral Surgery and Oncology & Palliative Care work hand in hand to achieve this standard.
To realise this interdepartmental care, we bundled our three
specialist departments on the top floor of the hospital in 2009.
In addition to the bed sections, all functional units, such as
endoscopy (inspection), sonography (ultrasound), visceral
medicine and the oncology outpatient unit, palliative care and
the chief physician sections of the three associated clinics are
located here.
As our patient, this bundling of expertise within one centre offers you concrete benefits: There are no distances to master, less
waiting, organisationally laborious relocations are unnecessary
and your discharge from the clinic is faster. All contacts are
always there and plan your treatment with you – with the aim
of facilitating the best possible recovery.
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General Surgery
Small incision, big result
The General & Visceral Surgery Department has a well-trained team of experienced
surgeons to treat you. Our explicit goal is to treat you with the latest therapy concepts.
Our broad operative spectrum covers the following organs and diseases: oesophagus
and stomach, the whole small and large intestine incl. rectum, liver with gallbladder and
biliary tract, pancreas, thyroid with parathyroid and adrenal glands, chronic inflammatory gastric disease, all forms of abdominal, hiatus and inguinal hernias, and all
other tumours of the abdomen.
Chief Physician:
Professor Karl J. Oldhafer
Tel.: +49 (0)40 18 18-82 28 11
[email protected]
asklepios.com
Our experienced surgeons are often able to spare you a large abdominal incision, as
we perform many procedures laparoscopically. Instruments are fed into the abdomen
through small incisions for this procedure, which is known as an abdominoscopy. This
means the patient has much less pain, a faster recovery and a shorter stay in hospital.
They also benefit from reduced scarring and, thus, a reduced risk of incisional hernia.
Our focus is on all large tumour surgery of the abdomen and the intestinal tract
including liver surgery. Our explicit aims are to remove the tumour and maintain
or improve your quality of life. The possibilities for treatment are always increasing
thanks to medical progress. We have set up special clinics for you to embrace this development. We also use highly specialised procedures to achieve optimum treatment
success where necessary, such as computer-guided surgery planning. This enables
us to prepare complicated liver operations using individual computer models. The
optimum treatment strategy for your specific case is determined jointly at an interdisciplinary tumour conference attended by all important specialists.
By the way: An expression of our specialisation is the certification by German
Cancer Society (DKG) as a gastric centre and pancreas carcinoma centre, and also
the certification as competence centre for surgical diseases of the liver by German
Society for General and Visceral Surgery (DGAV)
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Gastroenterology
A healthy middle
You are treated in our department if you are suffering from a disease of the oesophagus, stomach, the small or large intestine, the pancreas, the biliary tract or the liver. We
use all state of the art examination procedures to ensure the best possible diagnosis
and treatment for your disease.
Our experienced doctors perform all standard endoscopic examinations. This not only
produces precise diagnoses, but also frequently spares you from a major surgical procedure thanks to modern, minimally invasive treatment methods. For example, we can
often remove benign polyps and cancers in the early stage during the endoscopy and
can treat problems of the biliary and pancreatic system during the examination.
You can also rely on our department's expertise in sonograph examinations (ultrasound): As a reference centre for the German Society for Ultrasound in Medicine, we
work with state of the art equipment and can draw on a wealth of experience. The
combination of endoscopy and ultrasound – the endosonography – supplemented by
our range of diagnostic and treatment services. We also have experienced experts in
liver diseases, chronic-inflammatory gastric diseases and metabolic disorders.
Chief Physician:
Priv.-Doz. Dr Siegbert Faiss
Tel.: +49 (0)40 18 18-82 38 11
[email protected]
asklepios.com
As part of the Visceral Medicine Centre, we assist in offering you optimum interdisciplinary care from one place for diseases of the abdomen.
By the way: since 2009, resp. 2011, together with the departments for General &
Visceral Surgery and Oncology, we have been certified as a gastric, resp. pancreas
centre by the German Cancer Society (DKG) and offer you controlled quality in
care, early detection, diagnosis and treatment.
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Oncology & Palliative Care
In good hands
An experienced team in our department treats and cares for people suffering from
cancer. It is our goal to achieve the best possible, individual therapy on the basis of
a secure diagnosis. The broad spectrum of diagnostic options is available to each
patient in order to discover malignant tumours at the earliest possible stage. This
early diagnosis is the best weapon in fighting cancer. Joining with experts from other
specialist departments, also GPs and consultant physicians, the therapeutic concepts
for particular symptoms are discussed and bindingly resolved in the tumour boards
held in the clinic.
Chief Physician:
Dr Axel Stang
Tel.: +49 (0)40 18 18-82 38 31
[email protected]
We also operate a medical treatment centre in an oncological practice. This is where
many forms of therapy can be administered to outpatients. This helps preserve a home
environment. Quality of life is in the focus of our attention at all times.
The staff at the the integrated palliative care ward, in 1992 the first instance of palliative care established within a clinic in Germany, offer many years of experience and
specific expertise. This permits the highest standards of palliative care. Joining with a
network of hospices and inpatient and outpatient partners, we continue to look after
people in this difficult period of life. Naturally, psychological and spiritual support is
also available to every patient on request.
A special service offered within our department involves diagnostic and interventional
sonography, expressed in the seminar leader function within the German Society for
Ultrasound in Medicine (DEGUM). We use various cutting edge and conservative
methods. They enable the diagnosis of unclear tumours in the abdomen and also riskreduced removal of tissue samples by ultrasound navigation. The spectrum of services
also includes the application of port catheters, ascites drainage and ultrasound-targeted radio frequency ablation of
tumours, liver tumours in particular.
By the way: The oncological department is a part of the
visceral centre. Abdominal diseases can receive optimised
care in this way, interdisciplinary and from one source.
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MVZ oncology and psychotherapy
Well cared for - comprehensively treated
You will find the medical care centre MVZ Onkologie Barmbek GmbH on the third floor of the clinic. As an important element of our oncology centre, the primary task facing our medical care centre is outpatient support for
persons suffering from cancer, frequently in the period following an inpatient treatment. Integration within the
clinic helps us provide our patients with comprehensive inpatient and outpatient treatment from one source.
Our interdisciplinary team – consisting of consultant physicians, psychotherapists, specialist nursing staff and
qualified medical experts – ensures that you feel well cared for and supported here with us. The spectrum of
services mirrors our integral approach to treatment; in addition to diagnosis and therapy of haematological and
oncological diseases, it covers tumour pain therapy just as much as primary psychosomatic care and socio-medical
consulting. One focus of our medical care centre is to provide our patients with outpatient, psycho-oncological
support.
We guide our patients throughout all phases of diagnosis and therapy, working hand in hand with the cooperating practices and clinics. This means that all information concerning diagnosis, treatment and follow-up care runs
together in our centre and is available at all times to the patients and attending physicians. Our consultant physicians attend meetings of the tumour board and coordinate treatment with experts from the other specialist fields
(such as gastroenterology, pneumology, surgery, urology, gynaecology, radiology, radiation therapy and pathology).
This ensures high-quality treatment and a rapid workflow, factors that are of great importance to the patients in
this frequently stressful phase following diagnosis and discovery of the disease.
By ensuring integration within the clinic, we spare our patients the cumbersome transport and waiting, hence
enabling the fastest possible response to each situation presented in the illness. In this, we are also in a position to
draw on all diagnostic and therapeutic services for our outpatients also. Furthermore, a constant support person is
available to our patients, providing a sure sense of security.
Please call the telephone number +49 (0)40 18 18-82 83 30 to arrange an appointment.
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Neonatology
Medicine at the start of life
In Neonatology we care for newborns with adjustment difficulties, health problems
or development disorders and for premature and immature infants. Our team of
specially trained paediatric nurses and paediatricians is on hand around the clock and
right next to the delivery room if a newborn requires medical help.
Chief Physician:
Dr Reinhard Laux
Tel: +49 (0)40 18 18-82 18 31
[email protected]
In close cooperation with Prenatal Medicine, one focus of our department is the care of
children in whom health problems were detected prior to birth. As a perinatal centre
providing maximum care, we are also particularly prepared to look after very small,
premature babies, and are ready to offer our wealth of experience to these most sensitive of tiny beings. We deploy our state of the art equipment in a targeted and most
careful manner; we do this to provide our patients with security, but also the families
with joy, as they can, if they want, observe their babies online. It goes without saying
that in addition to this, we create an environment that fosters development, one that
avoids bright light, loud and unnatural sounds and unpleasant environmental odours.
Our treatment concept is based on preventing illness, regulating impaired bodily functions and strengthening the child's own capacities. Contact with parents is particularly
important – we encourage you to be with your child as often as possible. The healthcare assistant responsible for your child will be happy to show you how you can also
be there for your child in the hospital!
By the way: we offer an aftercare clinic for particularly small children. This means
you can still get advice from us after hospital discharge and we welcome the chance
to see your child's development.
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Obstetrics & Prenatal Medicine
Welcome to life!
We welcome the trust of being able to support your child on its start in life and are
happy to be there for you before, during and after the birth. As a primary perinatal
centre and one of the largest maternity hospitals in Germany, we offer you maximum
expertise and safety, alongside high comfort.
You will be in good hands in our Prenatal unit if you are concerned you child might
not be healthy. We can exclude diseases in your unborn child here and, if necessary,
give medical treatment in utero. We also provide comprehensive and expert care for
pregnancy complications and high-risk pregnancies.
We have eight delivery rooms with all devices and relaxation materials. Whether water birth or gentle caesarean – we try to give you the birth you want. With a complication-free pregnancy you can choose to give birth naturally in the midwife-led delivery
room. Of course, we offer homoeopathy, aromatherapy, acupuncture and special
obstetric pain management. And if complications do arise, we have all the options of
modern medicine to handle this.
Chief Physician:
Univ.-Doz. Dr Peter Schwärzler
Tel: +49 (0)40 18 18-82 18 41
[email protected]
After the birth, we offer you a relaxing and secure environment, where midwives and
gynaecologists, paediatric nurses and paediatricians are available around the clock.
You are looked after with your baby and you can choose to care for your baby around
the clock in your own room (24-hour rooming-in). Pleasant accommodation is assured
in our modern one and two-bed rooms – a family member or the father and/or siblings
can stay over with you if desired.
By the way: future big brothers and sisters can earn a "Sibling Diploma" with us,
which prepares them in a playful way for the unfamiliar situation with the new baby
in the house.
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Eye Centre
For the right perspective
Our Eye Centre is one of the largest in northern Germany
and covers the whole range of surgical and conservative ophthalmology – you are in good hands with us
for all medical issues of the eye. Our modern diagnostic
unit offers all examination methods for the retina, cornea,
lens, iris, conjunctiva, sclera and vitreous.
Chief Physician:
Priv.-Doz. Dr Ulrich Schaudig
Tel.: +49 (0)40 18 18-82 28 31
[email protected]
In addition to conservative treatments, we can also use
a broad range of modern surgical procedures to treat
your disease. For instance, we draw on a wealth of
experience in operations on cataracts and glaucoma,
perform complete or partial (lamellar) cornea transplants and employ modern and minimally invasive
techniques in retina and vitreous operations.
Another focus with particular expertise: plastic-reconstructive and cosmetic surgery
on the eye, tear ducts and eye socket. We offer surgery on the lids and the whole eye
area (eyebrows, forehead, cheeks) and special reconstruction after injuries and tumour
treatment and for facial palsy. Surgery on the eye socket, particularly reconstruction
after removal of the eye, as well as general diagnosis and special surgery on the tear
ducts (with endoscopy), complete this field. Our broad range of services also includes
strabismus treatment and paediatric ophthalmology, examination of premature
infants, treatment of age-related macular degeneration, as well as laser treatments for
retinal disease.
By the way: together with two other Asklepios hospitals, we provide emergency
ophthalmology procedures for the Hamburg area – our emergency outpatient unit is
open around the clock for you.
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Gynaecology, Gynaecological Oncology and Breast Centre
Specialists for women
You will find skilled and experienced contacts in our Gynaecology Department who
handle all health issues that are particular to women. We offer you all conservative
and operative procedures to ensure safe and preservative treatment of all benign and
malignant diseases of the breast or the lower abdomen. In this, we proceed in accordance with the guidelines issued by the German Society for Gynaecology and Obstetrics
and pay attention to the most recent developments in medical insight.
Our close cooperation with other specialist departments such as visceral surgery,
urology and oncology enables us to provide quick and accurate responses to interdisciplinary questions. We offer minimally invasive operation procedures and perform
laparoscopic, investigative interventions in the event of a desire to have children,
chronic pain of the lower abdomen and endometriosis.
We treat all malignant diseases of the female genitals. You can be sure of being in good
hands with sensitive issues like female incontinence, pelvic prolapse, bladder problems and sexual intercourse problems.
Chief Physician:
Univ.-Doz. Dr Peter Schwärzler
Tel: +49 (0)40 18 18-82 18 41
[email protected]
For years now, our breast centre has been certified by the German Cancer Society
and the German Society for Senology. Here you will benefit from the outstanding
interdisciplinary cooperation of recognised specialists such as specially trained breast
surgeons, radiologists, oncologists, radiotherapists, plastic surgeons, psycho-oncologists and social workers. We offer the entire range of breast-conservation and ablative
treatment and also reconstructive and plastic-aesthetic interventions for breast reconstruction with implants or own-body tissue. You will be looked after by our breast
care nurses for the entire duration of your stay in the clinic; they will provide you with
information, coordinate appointments and make contacts on your behalf.
Furthermore, cooperating with a consulting physician for plastic surgery, we offer in
our clinic all reconstructive and plastic-aesthetic operations on the breast, for instance
breast reconstruction with implants or own-body tissue, correction of deformations of
the breast, breast reduction and enlargement and also lifting. We also perform abdominal wall plastic surgery, gender reassignments, corrections of the labia and scar corrections.
By the way: all patients suffering from breast cancer receive a very special courtesy:
heart-shaped pillows – produced by voluntary seamstresses here in Hamburg – help
ease the wound pain following operations
21
Cardiology
An affair of the heart
You are in the best hands in our Cardiology Department for diseases of the cardiovascular system, the supplying vessels and all internal concomitant diseases. We use the
latest procedures and medical technology – but our focus is on you as a person and
patient.
Chief Physician:
Priv.-Doz. Dr Gerian Grönefeld
Tel: +49 (0)40 18 18-82 48 11
[email protected]
We offer all modern procedures for a comprehensive initial diagnosis if you are suspected of having a circulatory disturbance of the heart (angina pectoris), cardiac insufficiency or tachycardia. We also use safe and gentle techniques to diagnose restrictions of the coronary blood vessels and heart valve problems. We can treat restricted
coronary blood vessels directly in our heart catheter lab using balloon dilation and a
stent. This means our specialists are able to spare many patients from having a bypass
operation. Today, even open connections between the atria of the heart can be closed
using catheter procedures. The latest methods enable us to make these procedures as
gentle as possible. Our department can also offer you expert care if you need implantation and monitoring of pacemakers or implantable event recorders and defibrilators.
In the event of acute emergencies, we offer you optimum care in our Coronary Care
Unit (CCU), established in 2010: This is where you will receive the greatest possible
security as a patient suffering from heart attack, shock or life-threatening arrhythmia,
receiving 24-hour medical care and monitoring in close cooperation with central accident & emergency.
By the way: our services also include various ultrasound and x-ray procedures,
pressure wire measurement of the coronary blood vessels, stem cell therapies and
mechanical circulatory support.
22
Neurology
Affected nerves
Our Neurology Department is very experienced in the treatment of all diseases of the
nervous system and works closely with professional associations and competence
networks.
A stroke is one of the most widely-known neurological diseases. Strokes are always
emergencies – skilled and fast diagnosis and treatment improve the chances of healing
and rehabilitation. Therefore, we treat our acute and early rehabilitation patients in
a dedicated, highly specialised unit, the certified National Stroke Unit. The patient
receives fast and comprehensive diagnosis followed by an individual treatment plan,
incorporating the whole interdisciplinary team of neurologists, neuroradiologists,
nurses, speech therapists, physiotherapists and neuropsychologists. Intensive and
continual monitoring of physical functions offers additional security.
With Parkinson's disease, our focus is on early diagnosis and optimum treatment of all
motor and non-motor aspects of the clinical picture to improve your quality of life. In
addition to medication, physiotherapy, speech therapy, ergotherapy, muscle therapy
and nursing, so-called 'multimodel complex treatment' plays an essential role in the
comprehensive treatment concept.
Chief Physician:
Professor Peter Paul Urban
Tel: +49 (0)40 18 18-82 38 41
[email protected]
Furthermore, we treat all forms of dementia and also offer neuropsychological diagnosis procedures for early recognition and classification in suspected cases. Diagnosing
reliably and improving your quality of life through symptom-oriented treatment is
also our primary aim in multiple sclerosis cases. As a member of the Muscle Centre
Hamburg, we also offer expert support for neuromuscular diseases. You can also seek
treatment for dizziness complaints in our hospital.
By the way: we offer special clinics for all symptoms as part of the pre-admissions
diagnosis. We are happy to answer any organisational queries or make appointments for you.
23
Thorax surgery
More air for life
Thorax surgery is understood to be the operative treatment of all congenital and
acquired diseases of the lung, the the pleura, the thoracic wall and the mediastinum
region. The treatment of tumour diseases, in particular lung cancer, is in the main
focus of oncological treatment. The surgical treatment of lung metastases, which today
provides many tumour patients with a decisive therapeutic benefit, is also of particular
importance. Cutting edge technology is used here, including laser surgery.
We also offer an expert surgical treatment in the event of diseases to the pleura, the
mediastinum, central diseases of the airways and when the lungs, ribcage and airways
- for instance the trachea or the bronchia - have been injured in accidents (thorax
traumatology).
Chief Physician:
Dr Klaus D. Diemel
Tel.: +49 (0)40 18 18-82 48 01
[email protected]
Our thorax surgery covers a comprehensive spectrum of operations. In addition to
open thorax surgery by opening the ribcage, approx. one third of all operations are
conducted in a minimal-invasive fashion using so-called 'keyhole technology'. In
individual cases, this is even possible for lung cancer operations, for instance as VATS
lobectomy or on tumours of the thymoma.
The best possible therapies for the patients are defined and implemented as soon as
possible in weekly conferences (tumour boards), drawing on the specialist disciplines
of thorax surgery, pneumology, pathology, oncology, radiation therapy and radiology.
In this, given that modern cancer treatment has assumed an increasingly multimodal
structure, we consider the latest scientific studies and consequently install two or three
treatment teams from different departments, working hand in hand.
Chief Physician:
Dr Jörn Halberstadt
Tel.: +49 (0)40 18 18-82 48 01
[email protected]
24
By the way: we cooperate with the Clinic for Pneumology and the Intensive Care Unit
to form an integrated Lung Centre so as to treat our patients with holistic 'pulmonary
medicine', and not just surgery.
Pneumology, Internal Intensive Care and Weaning Centre
Take a deep breath
We strive to offer patients the best possible care and combine the latest investigatory
and treatment procedures with human care and a trusting approach. In pneumology, we
specialise in diagnosis and treatment of all lung diseases: constriction of the respiratory passages (asthma bronchial or chronic obstructive lung diseases), pneumonia,
tumours of the lungs and pleura, lung fibrosis, sleep-related breathing disorders and
acute or chronic respiratory failure. We offer all modern diagnostic procedures to
resolve your complaint, such as lung endoscopy, thorax/pleura including ultrasound
in the bronchia (endobronchial ultrasound), complete lung function diagnosis, ultrasound of the heart and pleura, spirometry (respiratory gas measurement) and sleep lab
investigation. We treat patients with tumours of the lungs and pleura in close cooperation with our partners from Lung Surgery and Oncology.
Critically ill patients are treated in close cooperation with the other specialist departments in our hospital on our internal medicine intensive care ward. Our team uses all
diagnostic and treatment procedures in modern intensive care. We also have special
expertise in invasive and non-invasive mechanical respiration. Weaning (respiratory
weaning) is a particular focus of our department. We can give long-term respiratory
patients a good chance of complete respiratory weaning. An experienced expert team
of pneumologists and internists, intensive care nurses, physiotherapists and social
workers are on hand for these complex treatments.
Chief Physician:
Professor Heinrich Becker
Tel: +49 (0)40 18 18-82 48 01
[email protected]
The sleep lab is another particular focus of our department. Many patients often suffer
unknowingly from breathing problems during sleep. Tiredness and sleepiness during
the day are the most frequent consequences by those affected. Without treatment this
can lead to illnesses such as high blood pressure, heart attacks or strokes. There is
usually a breathing disorder during sleep even for chronic respiratory failure as part
of muscular disease or COPD. These illnesses can be investigated in detail in our sleep
lab and can be successfully treated in most cases.
By the way: our Weaning Centre was expanded in 2009 and now has more than
20 treatment places for respiratory support weaning.
25
Urology
Much more then men's medicine
Our hospital can help with all issues in the urological field, i.e. diseases of the adrenal
glands, kidneys, ureter, bladder, urethra, prostate, testicles and penis.
Our hospital has all modern urological diagnostic procedures to get to the bottom of
your disease. This is vitally important as early diagnosis enormously increases the
chance of a cure for many diseases.
Chief Physician:
Professor Andreas Gross
Tel.: +49 (0)40 18 18-82 98 21
[email protected]
In addition to conservative (non-surgical) treatments, we can also offer all minimally
invasive and open-surgery procedures for safe and lasting treatment. Our hospital
is particularly well-known for various gentle laser procedures. Operative therapy of
cancer, tumour surgery, is among the main focuses of our department: we draw on
a wealth of experience in the treatment of renal cell, renal pelvis, ureter and bladder
carcinoma and also testicular cancer.
In particular, whenever possible, we perform conservative operative procedures on
the kidney when treating renal tumours. We are a centre of minimal-invasive (laparoscopic) partial nephrectomies. Larger tumours of the kidney can also be operated on
without removing the organ. In the therapy of bladder carcinoma, we offer modern, photodynamic methods for the diagnosis and treatment of superficial bladder carcinoma
and therefore possess particular expertise in radical bladder removal and subsequent
bladder replacement for invasive tumours.
In addition to all modern surgical procedures for the treatment of prostate cancer, as a
large centre we also offer the very gentle HIFU treatment, which uses heat produced
by high-intensity focused ultrasound to kill the prostate tissue without affecting the
surrounding tissue.
We treat kidney, ureter, and bladder stones with the latest procedures. You are also in
good hands with us when facing the sensitive issue of incontinence: we cater to your
needs in the Continence Centre, aided by gynaecologists, surgeons and neurologists.
One procedure established by our Department is scleroptherapy of testicular varicose
veins. Numerous certifications (GIH - Society for Incontinence Assistance, European
Board of Urology and World Congress of Endourology) confirm the high treatment
quality of our department.
By the way: urology is not a discipline "just" for men's health.
Approx. 25 % of our patients are women with health problems of the uriniparous
and uriniferous organs.
26
Nephrology, Dialysis, Diabetology
Networked specialists
Treatment of kidney diseases, diabetes and diagnosis and treatment of high blood
pressure and its consequences are the focus of our department. We look after the
function of initial dialysis if you need dialysis and a stay in hospital – regardless of
whether you are a haemodialysis (blood purification) or peritoneal (abdominal membrane) dialysis patient. We also treat patients with kidney failure on our intensive care
ward. We are also very experienced in dealing with dialysis access problems. Cooperating with surgery and radiology, we perform all manners of dialysis access operations
in our Shunt Centre Hamburg.
We also offer the whole range of modern nephrological investigatory and treatment
methods. We can use ultrasound to view vascular pathways to resolve the issue of a
vascular connector for dialysis or blood flow restriction to the kidneys. We use special
investigations of the urine to determine, amongst other things, the source of bleeding
in the event of blood in the urine. Our services also include plasma separation therapy
(blood protein replacement).
Chief Physician:
Priv-Doz. Dr Karl Wagner
Tel.: +49 (0)40 18 18-82 98 38 01
[email protected]
For diabetes, it is important to us that you as the patient or relative have the fullest
possible understanding of the disease. We would like to use our years of experience
and individual counselling to help improve your quality of life. We work closely with
ophthalmologists, vascular surgeons, radiologists and neurologists to treat diabetes
complications and offer specialist psychological counselling. Our nutritional counselling tells you everything you need to know to deal with diabetes.
By the way: we can now also offer comprehensive advice on
diabetes and renal diseases in pregnancy.
27
Central Accident & Emergency
On the go for you round the clock
You will always be in good hands in our Central Accident & Emergency Department
(A&E) – 365 days a year, 24 hours a day. Doctors from all specialist disciplines are at
work for you here round the clock: our teams, each of which has an interdisciplinary
structure, use their wealth of experience and expertise to deal with medical emergencies, injuries and diseases of all kinds. Thus, patients with complex diseases like
strokes and heart attacks or serious injuries can also be sure that they will receive the
best medical and nursing care.
Chief Physician:
Uwe Tuleweit
Tel.: +49 (0)40 18 18-82 91 00
[email protected]
Speed is often one of the most important factors – and thanks to our globally recognised grading system (Manchester Triage) you can always be sure that our help will
go first to those who need it most. The layout of our A&E contributes to the safety and
quality of care: located directly adjacent to the main clinic entrance, we are perfectly
accessible for emergency services and patients transported by private vehicle. Special
examination rooms and short distances to operating theatres, the X-Ray Department
and intensive care wards, also guarantee fast response times and smooth processes.
So you as a patient in our A&E will always receive the best care and feel safe – whether it is a large or small emergency, occupational or private accident.
By the way: our hospital is also served by air ambulances. The landing pad on the
roof of the hospital (truly our own airport) is directly connected to A&E via a dedicated lift.
28
Trauma and Reconstructive Surgery /Orthopaedics
Back on your feet quickly
Our Trauma & Reconstructive Surgery/
Orthopaedics Department provides expert
assistance for all bone and joint problems.
We treat injuries to the musculoskeletal
system, such as bone fractures, misalignments and sports injuries like tendon tears,
with great experience and tailored to your
needs. In addition to surgical osteosynthesis procedures to mend bone fractures, we
also perform autologous bone grafts where
needed – repairs with your own bone material – or modern bone substitute material.
Our department is also very experienced
at surgical procedures on the major joints.
We treat knee and shoulder joints arthroscopically – through a tiny incision with
"keyhole technology" – and perform, for example, cruciate ligament replacement and
meniscus operations, or restore joint function after cartilage defects or tearing. We
strive to keep your post-operative pain as low as possible by using individually tailored anaesthesia and specially trained pain therapists, and to facilitate fast rehabilitation for you. The third large component of our services are joint replacement operations (endoprosthesis) to the shoulder, ankle, knee and hip joints.
Chief Physician:
Dr Ralf Gütschow
Tel.: +49 (0)40 18 18-82 28 21
[email protected]
By the way: our department is fully authorised to treat occupational accidents under
the German health insurance regulations.
29
X-Ray Institute
We see clearly
We use various imaging techniques in our X-Ray Institute to detect abnormal changes
in the body, localise them or control their spread, thus offering you or your doctor security of diagnosis and associated treatment. For example, our staff can create images
of the brain, ribcage, skeletal system or even the whole torso using modern multislice
computer tomography (CT) or magnetic resonance imaging (MRI 1.5 I and 3 I). We
use the latest equipment in our department so that we get top-quality images despite
short examination times and, at the same time, you are only exposed to minimal radiation, so we can use this for prevention and aftercare without worrying. Some procedures, for example MRI (also known as nuclear spin tomography), cause no radiation
exposure at all.
Chief Physician:
Professor Roland Brüning
Tel.: +49 (0)40 18 18-82 98 11
[email protected]
Our institute focuses on diagnostic and interventional neuroradiology, dealing with
changes in the nervous system, breast diagnostics by mammography, sonography and
MRT, and with radiological intervention and minimal-invasive vascular interventions.
We also provide minimally invasive treatment for angiological (affecting the blood
vessels) diseases, such as carotid stenosis, haemorrhage or peripheral arterial disease
(PAD) and offer CT and MRI-guided oncology therapies, such as radiofrequency ablation (RFA) or transarterial chemoembolisation (TACE) and pain therapy procedures,
in the treatment of cancers.
Various current certifications (for example, within the Breast Centre, the Gastro Centre
and the National Stroke Unit) demonstrate the high treatment quality in our department.
By the way: our modern patient archiving and communication system (PACS) facilitates fast data (images and findings) access on all hospital wards, so that you can
receive the best treatment quickly in our hospital. Of course, we observe data protection regulations. We are happy to give you a CD of your personal data on request.
30
Anaesthesiology & Surgical Intensive Care
Painless? But safe!
Our anaesthetists ensure safe and gentle anaesthesia if you have to undergo a surgical
procedure. Naturally, we adhere to the highest safety standards in our modern operating theatres and monitoring areas. Our goal is to facilitate a recovery that is as painless
as possible for the patient and to optimise surgical success.
We determine the best anaesthesia for you together after examination and taking
previous findings into account in our anaesthesia clinic/pre-medication outpatient
unit. We answer all your questions about the anaesthesia here and discuss various options for effective pain treatment after the operation. Our extremely well-trained pain
therapists take care of you after surgery.
If you require intensive medical and nursing care because of more serious surgery or
pre-existing conditions, then you are in the best hands on our surgical intensive care
ward. All the modern technical options of intensive care are at our disposal if required.
First and foremost, however, our experienced intensive care doctors and nurses
provide you with comprehensive care and are also happy to help your relatives if they
need advice.
Chief Physician:
Dr Sebastian Wirtz
Tel.: +49 (0)40 18 18-82 98 01
[email protected]
Treatment of emergencies is also among the tasks handled in our department: accordingly, our department assumes the role of medical management for the ambulance
vehicles deployed at our clinic. We have also set up a fast and secure network in our
hospital so that we are ready for emergency cases at any time.
By the way: we are also there for you during childbirth, as it is part and parcel of our
everyday work to provide peridural anaesthetics (PDA) in order to treat birth pains.
31
Hospital Pharmacy
Individual security and quality
On a daily basis, the hospital pharmacy at Asklepios Kliniken Hamburg supplies
many other hospitals with standard medications and in-house productions tailored to
the patients.
As the on-site pharmacy at the Asklepios Klinik Barmbek, we work hand-in-hand
with doctors and nurses to supply our patients with the right medication. We visit the
wards during the pharmaceutical rounds on a daily basis in order to deliver patientcentric provision of medication, complementing the work of the attending physicians
and checking the medical therapy, for instance for side-effects and interactions and
to tailor the treatment to suit the individual needs of the patient. Our pharmacists are
also happy to answer any questions patients may have.
Team Management Pharmacy Centre:
Anna Hinnerkort
Tel.: +49 (0)40 18 18-82 -64 72
[email protected]
In this, our unit-dose system provides particular safety: unlike in most hospitals in
Germany, medication in the Asklepios Klinik Barmbek is put together individually for
each patient in the clinic pharmacy on a daily basis after the pharmaceutical rounds,
divided into single dose packaging, labelled and then distributed to the wards. There
can be no mix-ups, as each medication is clearly recognisable until it is taken thanks
to the labelling with patient name, medicament name, the time it should be taken and
administration.
Patient-centric provision of medication in connection with the unit-dose system means
that our patients benefit from the greatest degree of therapeutic safety, quality and
transparency in their treatment with medication.
By the way: to make hospital discharge easier for our patients, they are also provided
with medication to take home after scheduled discharge, which will take you up to
your next possible doctor's visit.
32
MEDILYS Laboratory
Fast results in the laboratory and expert hygiene support
Medical Management Laboratory
Dr Hauke Heihn
Tel.: +49 (0)40 18 18-82 74 10
[email protected]
Hospital Hygiene/ Bacteriology
Dr Corina Ilchmann
Tel.: +49 (0)40 18 18-82 74 00
[email protected]
Hospital Hygiene
Ute Jürs
[email protected]
Top-quality lab medicine is frequently the basis of successful treatment process. Comprised of an experienced team of doctors, scientists and medical-technical assistants,
MEDILYS supplies all facilities within Asklepios Kliniken Hamburg with a broad spectrum of medical laboratory services. The main lab is here at Asklepios Klinik Barmbek.
We deal with all the parameters here that are frequently needed or that must be available especially quickly to provide you with the best care.
Comprehensive support and advice on hospital hygiene is an additional focus. To
manage this, MEDILYS employs specialist hygiene exerts and hygienists on the
ground. They advise and support their physician and nursing colleagues in all questions relating to hygiene, support and monitor measures for infection prevention,
conduct training and hence contribute decisively to hygiene and patient safety in
Asklepios Klinik Barmbek.
By the way: thanks to the array of sites in Hamburg, Asklepios can offer a comprehensive range of medical services. MEDILYS is the best example of this.
33
Our Nursing Managers
34
Frank Bader
Anaesthesia
Nicole Tammen
Neo Intensive
Jörg Wohlers
IMC B
Dörte Henning
1D
Anja Beda
3D
Katrin Meckbach
Wound Clinic
Marcus Richter
2C
Gesine Schwartz
2D
Maren Eckmann
ITC A
Anne Liedtke
Department Head
Anto Filipovic
2A
Martina Harries
4A
Christina Nagrapske
4B
Barbara Winkelmann
Dialysis
Volker von Hacht
Privita
Holger Krüger-Rosenow
CA&E
Christine Tullius
Head Midwife
Renate Korth
Department Head
Kathleen Eulert
2B
Claudia Schmoldt
Neo Monitoring
Ruth Paetow
Pain Nurse
Uta Przybylski
Breast Care Nurse
Manja Strauß
CCU
Jutta Ubben
Head Midwife
Birgit Meyer
1C
Gisela Helweg
ITC A
Ulrike Hinrichs
2E
Ilka Heinrich
Department Head
Inge Schwardt
3A
Bianca Küsters
4C
35
36
Diethard Joppich
ITC B
Renate Buczkowski
Surg. Outpatient
Gudrun Lommatzsch
1B
Ina Dietrich
Breast Care Nurse
Anja Lindgreen
Pain Nurse
Cathrin Mindemann
Department Head
Suad Kamberovic
3D
Bianca Sygusch
Clinic Coordination Eyes
Ewald Harp
CSPD
Elisabeth Meißner
Kinaesthetics
Philipp Störtzel
Social Services/Case Management
Norbert Steckmeister
ITC C
Ute Fassih
Cardiology/Pneumology
Nursing at Asklepios Klinik Barmbek
Us for you
You as the patient with your individual personality and medical history are at the centre of our nursing work. Caring for you as the patient is important to us. The healthcare assistant responsible for you will give you all necessary information about the
ward and daily routine and will help you to participate actively in shaping the nursing
process. He or she will be your first contact and is responsible for you – although the
whole team on the ward will look after you, of course.
To give you the security of good nursing care, our hospital almost exclusively employs
registered public health and general care nurses with three years' professional experience, although every team also includes healthcare assistants with many years' experience. Quality and expert standards form the basis of our work; nursing techniques and
methods are tested and applied according to the latest standard of knowledge. Training nursing experts ensures practical realisation of special expert themes and tasks. We
meet increasing requirements with a comprehensive and continually updated advanced
and further training programme, so that we are always up-to-date for our patients.
Appropriately trained service staff take care of your physical needs. They will be
happy to answer nutritional questions and help with menu selection and composition.
We have summarised our standard for ourselves and our work in the motto "We want
to achieve orientation, well-being and security for patients".
Nursing Director:
Axel Techam
Tel.: +49 (0)40 18 18-82 64 14
[email protected]
To supplement care on ward, we have diverse specialities and special nursing areas in
our hospital:
■ Anaesthesia / intensive care
■ Breast care nurses
■ Paediatric nursing in obstetrics and neonatology
■ Kinesthetics (science of movement perception)
■ Artificial / enteral nutrition
■ Emergency instructors
■ Initial patient assessment by nurses in the Central Accident &
Emergency Department (Manchester Triage)
■ Transfer of care / case management
■ Special nursing staff for the care of stroke patients (Stroke Nurses)
and Parkinson's patients (Parkinson's Nurses)
■ Pain management by trained pain nurses
■ Diabetes specialists
■ Wound experts
37
38
Case Management / Social Services & Relatives School
Support and advice
If a need for further care becomes evident during your stay at Asklepios Klinik Barmbek,
the Social Service will help with your issues. We prepare for hospital discharge with
you and focus on the individually prepared medical, nursing and social aftercare.
Each ward in our hospital is covered by a member of staff from Social Service. Patients
or relatives can get advice directly on the ward or also undisturbed in the Social Service offices on request.
We are happy to inform, advise and support, for example in the following areas:
■ Organising outpatient care at home or admission to a care home
■ Follow-up medical treatment (rehabilitation)
■ Selecting resources and finding and organising a home help
■ Explaining claims from health and nursing care insurance schemes
and pension funds
■ Applying for classification in nursing insurance
■ Information about health care proxies, living wills or advance directives
■ Advice on issues of severe disability and the associated application
■ Special counselling options for patients with cancer or addictive diseases
■ Advice on a patient's unclear residence permit status
Head Social Service / Case Management
Philipp Störtzel
Tel.: +49 (0)40 18 18-82 35 18
[email protected]
At Asklepios Klinik Barmbek, we also offer you the option of expert advice and training from the Relatives Service in the hospital or at home on request. The aim of this
service is to support carer-relatives on contentual and organisational issues and to give
them confidence when dealing with the care-dependent person. In addition to a broad
range of courses for relatives who are already carers or who wish to prepare themselves for such a situation, the Relatives Service also offers individual bedside training
in cooperation with professionals at Asklepios Klinik Barmbek. Focuses are, for example, movement support for the care-dependent person, maintaining your health as a
carer-relative, dealing with dementia etc.
39
Speech & Language Therapy
When words fail you
Speech and language therapy involves diagnosis and therapy of language,
speech and voice disorders in children and adults. At the Asklepios Klinik Barmbek, the focus is on the treatment of patients with neurological diseases, such
as stroke, cerebral haemorrhage, Parkinson's disease, multiple sclerosis etc.
These diseases often lead to disorders that hinder or prevent normal communication or food intake and severely impair the daily and social life of the people
affected. Speech and language therapy starts as early as possible to enable
the patient to communicate satisfactorily and eat without difficulty. Detailed
diagnosis is at the beginning of any therapy to identify the disrupted functions
precisely in each case. Therapy is designed with the aim of maintaining and,
above all, improving impaired abilities, tailored individually to the needs and
abilities of each patient.
In addition to inpatient treatment (for example in the Stroke Unit for strokes already at the acute stage, or on the normal ward for deterioration in an advancing neurological disease), continued outpatient speech therapy is also possible
in individual cases with home visits.
Difficulties with language, speech and swallowing never affect the patient
alone, but always the (communication) partners as well, who are involved in
the therapy where possible. There is often a limited possibility for this in our
acute centre, but relatives are welcome to contact us with any queries. 40
Physiotherapy
Active for the body
These days, physiotherapy is an integral element of modern medicine. Scientificallyproven treatment methods are intended to restore physiological movement behaviour,
to compensate muscular dysbalance and to correct substandard movement patterns.
At Asklepios Klinik Barmbek, physiotherapy is successfully used in the specialist
departments of surgery, neurology, gynaecology, urology, internal medicine, oncology
and also neonatology.
In our house, we place particular importance on personal care and an individually
tailored therapy.
Programmes for exercise in your free time help you to help yourself, hence enabling
you to make an active contribution to your healing.
Naturally, you can also continue your therapy as an outpatient in our physiotherapy
outpatient centre once you have been discharged from the clinic (all health insurers,
trades associations, private).
Head of Physiotherapy
Ulrike Olbrich
Tel.: +49 (0)40 18 18-82 12 24
[email protected]
41
Ethics Committee
Kerstin Hagemann
Patienten-Initiative e.V.
Thomas Haul
Works Council
Dr Reinhard Laux
Consulting Physician
Elisabeth Meißner
Care
Holger Pahl
Care
Ingrid Schumacher
Hospital Chaplain
Dr Anke Wilhelm
Doctor
Advances in medicine can improve quality of life. At the
same time, what is medically feasible can also raise questions of the meaningfulness of therapeutic treatment. We
deal with ethical issues every day in all areas of our hospital.
It becomes particularly interesting when something that is
apparently a matter of course to one person is not viewed
like that by all.
Every member of staff tries to respect the rights of patients,
true to our values and our concept. We also have to take
our own limits into account. This can never be fully
conflict-free. The Ethics Committee can initiate and support
clarification processes.
The Ethics Committee can:
■ Advise hospital staff on ethical conflict situations and give assistance;
■ Initiate and encourage discussion of ethical standards for the work of our hospital;
■ Make recommendations for action on recurring ethical issues;
■ Offer ethical case conferences;
■ Advise hospital management on ethical issues and make recommendations.
Our Ethics Committee is interdisciplinary, works independently and is not bound by instructions.
E-mail: [email protected]
42
Patient Advice & Liaison Service
Help us to be better
Your opinion is important to us! Your criticism leads to improvement, your praise motivates us.
This is our approach for dealing with complaints and positive feedback. We want to
deal constructively with feedback from patients, relatives, visitors, referrers etc. and, in
so doing, achieve lasting customer satisfaction in the sense of the "Hamburg Declaration". We are please when you are satisfied with us, but we also expressly request
that you tell us if this is not the case and/or you have a suggestion on how we can
improve. Please contact us as soon as possible, because we can often help you immediately and still during your stay.
You are welcome to tell a member of staff your concerns directly or please contact me
(Regina Schmitz-Gericke). You can also make use of our opinion cards. We deal with
opinion cards as quickly as possible, both for personal issues and feedback. We are
really interested in what you think. Therefore, we also conduct regular interviews with
patients.
The results of the opinion cards and the questionnaires are evaluated statistically and
are worked-up in the form of regular reports, in addition to individual handling. We
see ourselves as a learning organisation and aim to learn from the received feedback,
cover any weak areas and continually improve our hospital.
Patient Advice & Liaison Service
Regina Schmitz-Gericke
Asklepios Klinik Barmbek
Tel.: +49 (0)40 18 18-82 90 21
Fax: +49 (0)40 18 18-82 46 09
[email protected]
Consultation hours:
Monday - Friday
2.30 pm - 3.30 pm
and by arrangement
We also work very closely with the [PI(K)] – patient initiative in hospital. The [PI(K)]
persons of trust are there for patients or relatives when they do not feel understood
or see grounds for a complaint. The [PI(K)] persons of trust are representatives of the
non-profit Patienten-Initiative e.V. and are independent of the hospital and always
strive to improve dialogue between patients and staff in the hospital.
Contact
Tel.: +49 (0)40 18 18-87 30 13/-86 34 78
Fax: +49 (0)40 18 18-87 30 14/-86 34 57
[email protected]
Personal counselling is possible after prior telephone arrangement.
43
Cooperation partners
Psychotherapy Practice Dr Anne Piening-Lemberg (in the Oncology Medical Centre
Barmbek)
Provision of psychotherapy services for outpatients, focusing on the care of
tumour patients.
Haemato-Oncology Centre Hamburg Ost – Dr Ulrich Fritz
Outpatient care for our oncology patients is effected via the medical treatment
centre founded and run jointly with the Haemato-Oncology Centre Hamburg
East / Dr U. Fritz.
Practice for Pain Therapy & Palliative Care – Dr Bastian Steinberg
Our team is supported by Dr Steinberg's practice in the field of palliative care and
specialised pain therapy for patients with incurable diseases.
Shunt Centre Hamburg – Dr Frank Johnsen, Dr Isabell Jester
The Shunt Centre Hamburg at the Asklepios Klinik Barmbek handles all types of dialysis access operations in
close cooperation with our Nephrology and X-Ray Departments.
In Dr Johnsen and Dr Jester, vastly experienced shunt surgeons are on hand.
Oral, maxillofacial and facial surgery/dentistry – Dr G. Ehmann, Dr M. Ehmann
The cooperation with Drs Ehmann emerged from a former department for maxillofacial and facial surgery; they
look after our patients in the treatment of all jaw and tooth problems.
Specialist physicians for pathology /haemopathology – Dr M. Tiemann, Dr B. Feyerabend, Dr C. Schulte
Examination of tissue or blood samples is frequently necessary to secure a diagnosis.
Cooperating with our partners Drs Tiemann & Feyerabend and the Institute for Haemopathology Hamburg, we
are in a position to draw on all specialised procedures.
Specialist physician for Plastic Surgery – Dr Jan Pasel
As a specialist physician for plastic surgery, Dr Pasel is brought in by our Breast Centre when a patient requires
breast removal as part of breast cancer treatment and reconstruction is to be effected with the patient's own tissue
with a new vascular connection (free flap).
Day Clinic Altonaer Straße – Dr A. Nugent, Dr P. Biel and Colleagues
For gynaecological procedures that can be treated on an outpatient basis, we have cooperated successfully with
the specialist physicians from Day Clinic Altonaer Straße for years.
44
Quality at Asklepios Klinik Barmbek
A little better every day
As a patient you rightly expect outstanding quality from our hospital. In this, when we
speak of 'quality', we mean caring for the patient in a medical, nursing and therapeutic
sense and also working with the practising physicians and our other cooperation partners. Based on our philosophy and our management principles, we at Asklepios Klinik
Barmbek maintain high quality standards that start even before your stay in our clinic
and accompany you beyond. We are also concerned that your relatives and visitors be
well cared-for.
Our aims are:
■ Excellence in medical and nursing care
■ A high satisfaction among our patients and referrers
■ Satisfied and motivated staff
■ Commercial success and
■ Successful presentation internally and externally.
Head of Quality Management
Dr Niels Köster
Tel.: +49 (0)40 18 18-82 98 03
[email protected]
To achieve these goals, we regularly describe and review all processes and structures,
expand strengths, exploit improvement potential and constantly measure our quality
against established indicators. Results of the constant quality development include
the exceptionally good judgement for the recertification of our quality management
system according to CTQ (Cooperation for
Transparency and Quality in the Health
Sector) in February 2011 and numerous certifications and awards confirming a special
treatment expertise, whose certificates decorate the entrance hall to Asklepios Klinik
Barmbek. Additionally, please find a selection of our awards and certificates on the
following page. Our annual quality reports
make our quality visible and transparent for
everyone. Feel free to download the quality
report from our homepage – www.asklepios.
com/barmbek – or ask us about it.
45
TOp
NATIONALEs
KRANKENHAUs
2012
DeutschlanDs
grösster
KranKenhausvergleich
■ Focus 'TOP Clinic'
In July 2012, the magazine FOCUS® honoured Asklepios Klinik Barmbek with second
place in its 'List of best German Clinics' in Hamburg, awarding it the title 'TOP Clinic'.
In a national ranking of German hospitals conducted by the magazine, our clinic also
achieved the excellent 31st place (of over 2,000 clinics). As FOCUS puts it, this stamp
of quality pays testimony "to the excellent medical and nursing services, also its reputation in expert circles among over 18,000 interviewed doctors, hence elevating these
sanatoriums above the mass of 2,000 hospitals in Germany."
This excellent assessment of Asklepios Klinik Barmbek is based partly on an outstanding range of treatments, in particular for breast and gastric cancer, risky births, Parkinson's and prostate cancer. However, the full assessment also includes the experience,
case numbers, certifications, sustained treatment success in operations, low complication rates, staff levels and technical facilities, qualification of doctors and nursing staff
and standards of hygiene.
■ KTQ
Our clinic has been certified according to CTQ (Cooperation for Transparency and
Quality in the Health Sector ) since February 2008, and was recertified with resounding success in December 2010. This means the whole hospital was inspected according
to a criteria catalogue for acute clinics, which was developed by experts from hospital
practice under the leadership of representatives from the Central Associations of the
Health Insurance Providers, the German Medical Association, the German Hospital
Federation and the German Nursing Council.
The award of this quality seal means the quality management system has been assessed
and that continual improvement of processes and results within patient care are excellent.
■ Gastro Centre and Pancreas Centre
The Asklepios Gastro Centre Barmbek was certified by the German Cancer Society
(DKG) in February 2009 as a collaboration of experts from different disciplines within
the hospital, outside doctors and other cooperation partners. The aim of the centre is
to treat gastric cancer at the highest level. All care options – from screening examinations to early detection, diagnosis and therapy to aftercare – are guided by the latest
national and international guidelines and also the requirements of the individual case.
Based on the certified Gastro Centre, our clinic has also been certified as 'Pancreatic
cancer centre on the recommendation of Deutsche Krebsgesellschaft e.V.' since December 2010. This confirms high quality standards, also in the treatment of pancreatic
cancer.
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■ Competency Centre for Surgical Diseases of the Liver
In February 2012, Asklepios Klinik Barmbek was only the third clinic in Germany to be
awarded certification as 'Competency Centre for Surgical Diseases of the Liver' by the
German Society of General and Visceral Surgery (DGAV) and the Surgical Cooperative
for Liver, Gall Bladder and Pancreas Diseases (CALPG). The interdisciplinary cooperation between our general and visceral surgery and gastroenterology, oncology and
radiology was assessed to be excellent.
■ Breast Centre
The Breast Centre at Asklepios Klinik Barmbek has been certified since 3 June 2004.
This neutral and national quality seal is awarded by the German Cancer Society
(DKG) and the German Society of Senology (DGS) and is checked at regular intervals.
We treat our patients according to the latest medical guidelines from German professional associations and EUSOMA (European Society of Mastology).
■ National Stroke Unit
The Stroke Unit in Neurology at the Asklepios Klinik Barmbek was first certified by
the German Stroke Society and the German Stroke Foundation in 2006 and was successfully recertified in August 2009 and again in September 2012. Our national Stroke
Unit offers all diagnosis and therapy facilities for patients with acute stroke.
■ Pain therapy
Interdisciplinary acute pain therapy at Asklepios Klinik Barmbek has been certified
with distinction by TÜV Rhineland since 20 January 2011. The certification is based
on the national S3 guideline 'Treatment of perioperative and post-traumatic pain'.
This certificate applies to the departments of anaesthesia and operative intensive care,
gynaecology and obstetrics, traumatology, orthopaedics, urology, general and visceral
surgery and thorax surgery, and confirms the highest standards of pain treatment in
accordance with the national standards.
Our hospital's other certifications include
■ Relatives-friendly intensive care ward (neonatology) by Stiftung Pflege
■ Seal of quality 'Asklepios Quality Reception'
■ Sleep laboratory accredited by the German Society for Sleep Research and Sleep Medicine (DGSM)
■ MEDILYS Laboratories accredited according to DIN EN ISO 15189:2007
■ Dual training in accordance with the Hamburg Industry of Commerce initiative
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Training at Asklepios Klinik Barmbek
Also there for you in the future
Offering over 1,200 trainee positions, Asklepios Kliniken Hamburg GmbH is the city's largest training firm – and
at Asklepios Klinik Barmbek also, we focus on training and fostering young talent:
Healthcare and nursing staff
High-tech medicine, multiprofessional teams, computer-supported documentation - this is the environment that nurses work in today. Practical and technical
know-how are just as much in demand as soft skills such as empathy, observational
skills, organisational talent and creativeness. Public health and general care nurses
are connecting links between patients, doctors and other health professions, as well
as an important contact for relatives. After training, public health and general care
nurses work in many different areas, such as hospitals, clinics, outpatient nursing
services, elderly care homes and rehabilitation centres or hospices. There are also
numerous opportunities for advanced and further training.
Midwife/(m/f)
Midwives enjoy a position of trust in young families - it is their job to support expectant mothers from the beginning of their pregnancy through the birth and postpartum and to provide professional assistance for the natural
processes of pregnancy and birth. Therefore, in addition to well-founded theoretical knowledge and practical
abilities, midwives also need good social skills: empathy, powers of observation, organisational talent, creativity
and excellent communication skills. In everyday work in the hospital and domestic environment, the midwife is
the link between families and other medical and social professions. The midwife profession is a truly multifaceted
field, for instance working as a midwife in the operating theatre, on the infant and newborn baby ward or as a
freelancer.
Technical Operation Assistants (TOAs)
Completing a three-year training, the TOAs acquire the wide variety of skills
required in the operating theatre and functional fields such as the outpatient unit,
endoscopy and central sterilisation. As an important element of the operation team,
they look after patients while in the theatre, independently organise their workflow
in the functional areas and deal with preparing for operations and providing the
instruments, among others things.
Medical Assistants (m/f)
Medical Assistants work primarily in providing assistance during examinations, treatment and care, before, during and after the treatment of patients and in practical organisation and administration, including accounting and
documentation. The training lasts for three years and takes place within a dual system; this means in the clinic and
the vocational college.
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Commercial professions
Healthcare Officers plan and organise business workflows and service procedures
in various fields of work within the health sector. During the course of their training, they acquire qualifications in the fields of customer care, documentation, marketing, accounting and finances, human resources management, quality management and materials management. Office Communication Officers effectively deal
with typical business tasks such as assistance and secreterial functions or working
in the fields of human resources or accounts.
Chef
Our kitchens are responsible for providing food to the staff canteen in the clinic.
Over the course of their training, chefs learn recipes, familiarise themselves with
the preparation of food and the planning and purchasing of ingredients. In addition, their training includes the composition of menus and menu suggestions, the
basics of a healthy diet and eco-conscious and economic operations.
For additional information:
Healthcare and nursing, TOA and MA
Angela Dietzler
Tel.: +49 (0)40 18 18-82 61 14
[email protected]
Midwives/ (m/f)
Karin Niessen
Tel.: +49 (0)40 18 18-84 26 35
[email protected]
Commercial professions
Steffi Raddatz
Tel.: +49 (0)40 18 18-82 72 16
[email protected]
Chef
Oliver Spiewak
Tel.: +49 (0)40 18 18-82 77 35
[email protected]
If you wish to apply for a medical profession, please send your application and your selection of clinic for the practical section of the training to: Bildungszentrum für Gesundheitsberufe (BZG), Eiffestraße 585, 20537 Hamburg
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Medical students at
Asklepios Klinik Barmbek
Practical training (PY – practical year): with us does not mean: "take blood, hold hooks, keep your mouth shut!"
Because we want the medical students as future doctors for our hospital and your treatment, we think it is very
important to value and motivate them.
It is our wish to provide orientation in the special, transformational stage between studying and starting a career:
in addition to practical training and to hone your skills, we offer numerous, also interdepartmental training events
that have a particular focus on practical elements. On the other, it is important to us to ease the transition to later
acceptance of medical responsibility. Therefore, after the initial induction period, our students have the option of
performing their firsts tasks relatively independently – but always under the supervision of experienced doctors. The
PY students look after their own group of patients in suitable departments and under the guidance and responsibility of the ward doctor, which means they are monitored and supported by experienced ward doctors. However,
independent work creates commitment and motivation – it is also down to the individual students to make the
most of their time in our hospital.
Contact partner
Priv-Doz. Dr Karl Wagner
Tel.: +49 (0)40 18 18-82 38 01
[email protected]
PJ Officer
Jana Bartels
Tel.: +49 (0)40 18 18-82 64 10
[email protected]
PJ Coordinator
Students can apply stating their department of choice to the PJ Coordinator Ms Bartels or directly to the Chief
Physician of the applicable department.
As a teaching hospital of the University of Hamburg, Asklepios Klinik Barmbek has a long tradition of training
medical students, especially the PY training. Many of our academic staff at Asklepios Klinik Barmbek also have
teaching duties at the Asklepios Medical School, Campus Hamburg of the Semmelweiss University of Budapest.
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Working at Asklepios Klinik Barmbek
The pivotal factor in determining the quality in a hospital is embodied by the people who work there – our qualified, dedicated and motivated staff represents the heart of our clinic.
Over 1,300 employees in different vocational groups contribute to professional patient care and to the success of
our clinic: in addition to nursing staff, therapists and doctors, this group includes people involved in patient transport, service staff, administrative staff and also technicians.
It is important to us to be a fair and reliable employer: we face up to rising demands and continual changes in the
health sector and medicine with a broad range of training, coaching and qualification programmes. We promote
a focus on performance and dedication, but still wish to allow our staff to enjoy a healthy balance between work
and private life. In addition to our health drive campaign 'Asklepios Aktiv', we are particularly committed to the
compatibility between career and family.
Career and family: No contradiction for us
We seek to enable men and women entrusted with responsibility within the family to pursue qualified work within
the clinic. Family-focused human resources policies, varied working hour models, support in childcare (also during school holidays) and advice for parents-to-be are therefore self-evident for us. Since December 2012, we have
held the stamp of quality 'audit career and family' that registers measures introduced to improve compatibility between career and family and that ensures binding target agreements for anchoring a family consciousness within
the corporate culture.
Our human resources management would be pleased to provide you with information concerning professional
development opportunities in our clinic.
Bettina Köster
Head of Human Resources
Tel.: +49 (0)40 18 18-82 72 00
[email protected]
Steffi Raddatz
Human Resources Manager
Tel.: +49 (0)40 18 18-82 72 16
[email protected]
Stephanie Kayser
Human Resources Manager
Tel.: +49 (0)40 18 18-82 72 04
[email protected]
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The Asklepios Klinik Barmbek: A hospital with a long tradition …
A third large hospital in addition to Eppendorf and St. Georg was urgently needed at the start of the 20th century
due to the high population growth in the north and east of Hamburg. The 'Allgemeine Krankenhaus Barmbek'
was therefore created between 1910 and 1913. A design with an array of individual buildings was chosen to help
prevent the spread of infectious diseases within the hospital. The hospital was opened in 1913 with around 30
buildings and over 2,000 beds. The clinical facilities were supplemented at that time by an x-ray unit and laboratories, bathhouse and pharmacy, as well as kitchens, laundry and heating.
During both world wars, the Barmbek hospital was used for a time as a reserve military hospital and, after 1945,
it was an English military hospital. The hospital has been continually redesigned over the course of its eventful
history to meet the needs of modern medicine and to offer the best care to patients. However, the pavilion building design with its resulting transport distances and the sprawling arrangement of diagnosis and therapy areas
remained. Thus, the existing structure of the Barmbek hospital could no longer meet the requirements of competitive hospital management.
At the end of the 1990s, the Senate of the Free and Hanseatic City of Hamburg decided to rebuild the hospital
on the northern section of the existing site. An architectural competition (2001) was followed by the laying of the
foundation stone (2002), topping-out ceremony (2004) and, in December 2005, the move to one of the most up-todate hospitals in Europe, which achieves high clinical quality for you – our patients – through patient-oriented
workflows, short distances, fast communication and the latest medical technology.
The former Landesbetriebs Krankenhäuser (LBK) was sold to Asklepios by the Free and Hanseatic City of Hamburg during the building phase at the end of 2004, enabling further investment on our part into the sustainability
of the new hospital.
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... and a vital future
With a building that consistently focuses on the treatment process at its heart and a structure that encourages innovative solution concepts, Asklepios Klinik Barmbek acts as a reference centre for the Asklepios Future Hospital
(AFH) Programme. This term indicates a cooperation that Asklepios has initiated with Intel and Microsoft, which
now has more than 23 participating partners.
New standards are set with this programme: with regard to both the synergy in organisation, processes and IT in
the hospital, and also in interaction with other service providers. Important medical information must flow better
along the whole treatment chain so that patients receive faster, more successful and more cost-effective help. In
order to achieve this, we first of all successfully deploy cutting edge methods in process management; secondly,
we develop and test innovative solutions.
The main focus is on people, companies and technologies playing an active role in shaping the future of our
healthcare system. Thus, at Barmbek we have aimed not only to find the right approach to new challenges through
advanced medical technology and innovative examination methods, but also to participate actively and consistently in further development.
Large LCD screens on the walls of the Central Accident & Emergency Department (dashboards) show medical
personnel the latest status of rooms, patients and equipment. Medical personnel can access all patient data and
documents, including images, at the patient's bedside using tablet PC and WLAN network, and call up or forward
information from other departments.
www.asklepios-future-hospital.com
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Prevention
Prevent rather than cure
In Germany, diseases that could have been avoided through early
prevention are on the increase. These diseases impair quality of life,
can reduce life expectancy and also pose a high financial burden
for healthcare and social welfare systems. To counter these developments, Asklepios hospitals have set up prevention projects for
children and young people across Germany.
The Dr.-Broermann-Stiftung, a private foundation of the founder
of Asklepios Kliniken, Dr Bernard gr. Broermann, has been working for more than twenty years to encourage preventative and
therapeutic healthcare. Healthy nutrition and applying knowledge
from holistic medicine are the foundation's central aims. Avoiding
disease through education and upbringing – especially in childhood – is a matter close to Dr gr. Broermann's heart. The foundation awards grants with this aim of sustainable prevention in
healthcare, which may only be used for this purpose.
All Asklepios establishments have been working with one or
more local partner schools on innovative prevention projects and
supporting selected pupil initiatives since the beginning of 2007.
These projects are also very important to the people in charge at our hospital. We offer prevention-related events
and projects on site in our hospital under the motto "Prevention is better than a cure!" Whether the visit from the
kindergarten group on the theme of "no fear of the hospital" or a workshop with seventh and eighth graders on
the health risks of alcohol abuse and smoking - our committed nurses and doctors get the children involved and
enthral them with stories and knowledge from everyday hospital life. Of course, other topics are possible too
thanks to our broad range of medical services - we welcome enquiries!
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Hospital information
A
C
Additional payments
Patients with statutory health insurance must currently contribute €10.00 per day (for a max. 28 days per year) to
the costs of inpatient treatment. Our hospital is legally obliged to take this contribution to pass to the health insurance schemes.
Alcohol
It is forbidden to consume alcoholic beverages in our clinic.
Art and culture
Together with the Freundes– und Förderkreis we try to present small concerts and changing exhibitions to our
patients and staff at regular intervals. You can find out about forthcoming events on your ward.
Café
In Barmbek, we distinguish between a canteen that is reserved for staff members only, and a public café. You can
find the café in the shopping arcade.
Cash machine
There is a cash machine available to you in the entrance hall.
Cashier
Our cashier is available to you to make cash deposits on the hospital bill or to make advance payments, for instance.
Opening times:
Monday: 9 am to 12 pm, Tuesday, Thursday, Friday: 9 am to 10 am, closed on Wednesday.
EC payments at the reception in Central Accident & Emergency are possible outside of these hours.
CIRS
The abbreviation CIRS (=Critical Incident Reporting System) describes a process within the clinic, intended to
improve patient safety. Using this system, employees can use a standardised method to anonymously report undesired incidents or mistakes that emerge in everyday clinic life. The reports are taken and translated into binding
measures in order to prevent these incidents reoccurring, that is to define process optimisation; the implementation of these measures is reviewed on a regular basis.
Comfort
Patient comfort was a particular focus when building Asklepios Klinik Barmbek. For example, we only have one
or two-bed rooms with their own bathrooms. We have optional service wards and our PRIVITA comfort ward for
those patients who value supplementary individual service and guaranteed treatment from the chief physician.
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D
E
F
G
Data protection
Naturally, all personal data are subject to data protection and are treated in accordance with the legal provisions.
Departments
Please find a more detailed description of our specialist medical departments on pages 13 to 33 of this brochure;
the contact data for the various departments is also listed there.
Driving directions
Directions on how to get to Asklepios Klinik Barmbek are provided on page 64.
Events
As a hospital it is important to us to be open for patients and interested parties. Therefore, our departments are
always organising events and lectures for medical laypeople. For example, information evenings for expectant
parents, Hanseatic night presentation or open-door day – you will find upcoming events on our Internet pages
at www.asklepios.com/barmbek. Numerous advanced and further training events for outside doctors stimulate
active exchange with one another and encourage good networking with our hospital. You will also find upcoming
professional events on the Internet link given above.
Fasting
Regardless of how your examinations are planned, it may necessary to fast on your day of admission to the hospital – i.e. consume no food or drink. If you are unsure about this, please contact us in advance.
Freundes– und Förderkreis AK Barmbek e.V.
The Freundes– und Förderkreis organisation promotes and finances cultural projects in particular around the
Asklepios Klinik Barmbek site. The aims laid out in the charter cover promoting art and cultural life for patients,
relatives and hospital employees by acquiring art objects and by holding events open to the public, promoting
healthcare through information and information events and supporting sick people who require help.
Several exhibitions and art projects have already been realised in the hospital thanks to the commitment of the
Freundes– und Förderkreis. At the end of 2009, the organisation also acquired a grand piano, which is now
positioned in the inner courtyard at Asklepios Klinik Barmbek and which contributes to patient, visitor and staff
entertainment within a loose concert programme under the motto “Uplifting Barmbek”.
You can get more information about the Freundeskreis and about current projects and opportunities for participation on the Internet at www.freundeskreis-barmbek.de
Grüne Damen und Herren
The “Grüne Damen und Herren” have been providing their care and helpfulness at Asklepios Klinik Barmbek
since 2007. The voluntary helpers see their role as contributing to recovery through compassionate support, care
and attention to the concerns and woes of the patients. They like to make your stay in hospital easier, because they
know that this time can be significant and also stressful for patients and relatives.
The Grüne Damen und Herren perform no nursing or housekeeping tasks and are not in competition with the
professional nursing staff.
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Their services include:
■ Time to talk – on a confidential basis of course;
■ Shopping – for example, personal items like newspapers or special food items;
■ Company– whether in the Café, on a walk or during an examination;
■ Maintaining contacts, for instance help in writing a letter or topping up a telephone card; contact with the spiritual counsellors,
hairdressers, pedicure staff or the medical store;
■ Media service – mobile lending library.
There is a special service aimed at patients suffering from dementia. The
Grüne Damen und Herren, who wear a smiley on their name tags, have
special training in dealing with patients suffering from dementia.
The Grüne Damen und Herren are always looking for support – you will find more information on voluntary
work and support possibilities on the website of EKH Evangelische Krankenhaus-Hilfe e.V. (www.ekh-deutschland.de) or directly from Asklepios Klinik Barmbek under
Tel.: +49 (0)40 18 18-82 90 40 [email protected] asklepios.com
Hairdresser
See “Shopping arcade”.
H
Hospital radio
A special feature at Asklepios Klinik Barmbek is the in-house radio and television programme, received using the
television sets next to each bed. It is only thanks to a team of dedicated volunteers that this special service is possible.
Highlights in the programme include live broadcasts, which patients and visitors are warmly invited to attend in
the shopping arcade studio. Music requests and patient greetings can also be submitted (telephone +49 (0)40 18
18-92 92 92 (inside the clinic 92 92 92). Apart from the live broadcast times, the hospital radio offers a lively programme, featuring our menus or documentaries about the clinic, to name just a few.
House regulations
The specifications defined in the house regulations are binding for all patients and visitors. They are posted in the
showcase on the ground floor.
57
I
Information
In addition to our central Infopoint in the entrance hall (tel. +49 (0)40 18 18 82 90 01), there is a reception on each
floor, available to answer your questions.
Interpreters
We can call on an in-house or external interpreter for patients whose grasp of German means they have problems
with comprehension. If needed, we can also organise interpreters for sign language.
Library
The Grüne Damen offer a mobile library service.
Medication
Please bring any medication that you take regularly or a corresponding list when you are admitted to hospital.
You should also bring any medication, allergy or immunisation records. Important: If you take blood-thinning
medication/anticoagulants, please contact your doctor as soon as possible to discuss a structured withdrawal/
substitution.
Nutrition
Our menu permits you to select from several meals each day. For instance, if an illness requires you to consume
only certain foods, our trained service staff will be pleased to offer assistance.
Optional services
We offer patients with private health insurance additional comfort services, for instance in our PRIVITA ward. You
will be informed of these during admission. However, you are also welcome to contact us in advance with any
questions.
P
Parking spaces
Please remember that it is forbidden to park in front of the main entrance. You may stop here briefly, though, for
instance to pick someone up. Please use our parking level for more extended parking. Additional information on
this is found on page 64.
Patient wristbands
When you arrive at our clinic, whether as inpatient or outpatient, you will be given a so-called patient information
wristband. This is used to check your identity in all stages of treatment and helps us prevent any cases of mistaken
patient identity – even when you are unable to provide us with any information. The wristband contains in plain
text and barcode your name, date of birth and case, resp. patient number. Wearing the wristband does not restrict
you in any way: It has been tested and does not cause allergic reactions or any adverse responses and can also be
worn in the shower, for example.
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Patient’s Information
The diverse options in medical diagnosis and treatment are often difficult for the layperson to understand. Our
medical staff will explain you disease and treatment to you. Please do not hesitate to ask if anything is unclear –
also welcome at a later date!
Photography and filming
The clinic is not a public space; it is a protective and protected area in which special regulations apply. It is therefore forbidden to photograph or film patients. Photo, audio or film recordings intended for publication are therefore only permitted subject to prior authorisation by the management or the central press office. Only patients and
their relatives are permitted to photograph and film, provided the images are intended for private and personal
purposes and no other persons are visible therein.
Post
If you want to receive post as a patient or write to a patient, then as well as the hospital address, you must include
the name, ward and, if possible, bed number.
Pets
For reasons of hygiene, it is not permitted to bring your pets to the clinic.
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R
Relatives Service
Alongside the Social Service, the Relative's Service will be happy to assist if you have any questions about your
relative's ongoing treatment or would like caregiver training in day-to-day home care. There is detailed information on page 39.
Registration & Admissions
The first step of your stay is registration. This deals with all necessary formalities. Your personal details are recorded, incl. a contact person if required. The treatment contract detailing the legal basis of your treatment in the
hospital is also part of Registration, plus the optional services contract for privately (additionally) insured patients.
Please bring your insurance card to registration, as well as your referral or transfer letter from your doctor.
If you already have diagnostic findings please also give these to the attending physicians. If you or your relative
are already live in a nursing home or are cared for by a nursing service, please bring the care home/nursing service information folder with you.
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S
Shopping arcade
Patients and visitors will find an array of services in our shopping arcade on the ground floor (directly to the right
behind the main entrance):
■ The cosy Café Hansebäcker Junge with summer terrace, courtyard terrace and kiosk is a nice place to be
from 7 am to 6 pm, Monday to Friday, and from 8 am to 6 pm on Saturday and Sunday.
■ Blondi‘s hair salon provides all styling and hair care services. The staff at the salon are also happy to collect patients from the ward on request or they can provide services on ward if needed.
■ Marion & Kai‘s Shop offers an Internet terminal alongside flowers, gifts, toiletries and cosmetics
and baby things.
■ The Stolle medical store offers an extensive range of consulting, service and provisions.
■ There is a cash machine available to your in the entrance hall.
Smoking
Smoking and indeed any kind of naked flame are prohibited in our clinic. This also applies to cigarette surrogates
such as so-called e-smokers. We also ask that you refrain from smoking immediately outside entrances out of
respect for other patients, visitors and staff.
Social Service
The social services team will look after consulting and organisation for your ongoing care after your inpatient
treatment in the clinic. Please find additional information on page 39.
Spiritual guidance
For many people, a stay in hospital is connected to crises and disruptions in their life. If you need someone to talk
to or to support you in difficult situations, then the hospital chaplains at Asklepios Klinik Barmbek are at your
disposal.
Talking can help to clarify ■ A personal situation
■ Relationships with people and God
■ Hopes and fears
■ Issues of faith or doubt. Prayers or blessings may also be helpful.
The chaplains are happy to visit patients and relatives on the ward. There is also a quiet room on the ground floor
of the hospital that can be used for relaxation and personal prayer.
The chaplain service is open to everyone, regardless of religious beliefs: for patients, relatives and friends, as well
as staff.
You can get more information at www.krankenhausseelsorge-hamburg.de or from our hospital on
Tel.: +49 (0)40 18 18-82 90 15 (Pastor Birgit Berg)/-82 90 17 (Pastor Ingrid Schumacher).
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Suggestions and criticism
If you have any suggestions or criticisms, please approach any member of staff or our contact point of patient
concerns. There is detailed information on page 43.
Support groups
Many illnesses have a huge affect on the lives of those affected. Often, support groups can help you to deal with
this or offer tips for everyday life before or after an illness. Therefore, we as a hospital work very closely with
many support groups. If you as a patient or relative are interested in contacting a support group, you can get
information on existing cooperation and groups from individual departments.
You can also get information on support groups from KISS (contact and infopoint for support groups). KISS services include
■ Exchanging experiences,
■ Mediating between interested parties, group founders and existing groups
■ Finding accommodation for support groups,
■ Coordinating cooperation with institutions and local initiatives.
The website www.kiss-hh.de has more information.
We work particularly closely with “Frauenselbsthilfe nach Krebs” (women’s support after cancer). Landesverband
Hamburg – Schleswig-Holstein e.V. under the patronage and with the financial support of Deutsche Krebshilfe
e.V., runs a counselling centre at Asklepios Klinik Barmbek. Under the motto “Be there – Inform – Support”, Frauenselbsthilfe nach Krebs offers information and counselling here for people with cancer and relatives, individual
chats and telephone counselling, contact with support groups in Hamburg, Schleswig-Holstein and Bremen, free,
easy-to-understand counsellors and brochures and support on the founding support groups. You will find more
information on the Internet at www.frauenselbsthilfe.de or from our hospital on tel. +49 (0)40 18 18-82 12 27.
T
Telephone
You will need a telephone card to make and receive calls. There are dispensers in the entrance hall and at central
reception on levels 2 and 4; the Grüne Damen would also be pleased to help. Once the telephone card is charged
with your desired credit, please register it on the phone at your bedside. Naturally, you will get any remaining
credit and your deposit back at the end of your stay; please use the machines for this purpose. For your own security, please keep the receipt issued by the machine. In general, mobile telephones are not banned in our hospital.
However, we ask that you observe the notices in individual departments and also consider other patients.
Treatment contract
This contract, which is signed on Admission, forms the legal basis for treatment and clarifies the general terms and
conditions and the treatment cost tariff. You will also find our data protection guidelines here. You can also choose
various optional services as part of your treatment contract and sign the optional service contracts if applicable.
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Treatment costs
If you have statutory health insurance, the hospital applies to the insurance scheme directly to recoup the treatment costs. You will only be invoiced for your own contribution/additional contribution, which the hospital will
then pass on automatically to your insurance scheme. If you only have private health insurance, the hospital bills
your private health insurance company directly. In all other cases, you will receive appropriate invoices that you
can submit to the applicable reimbursement company.
V
W
TV and radio
Each of our beds is equipped with its own media terminal with TV and radio – including in two-bed rooms, so
there is no conflict over the evening programme.
Valuables
Please do not bring valuables to the clinic, in particular larger amounts of cash.
Visits
We do not have defined visiting hours here in our clinic. However, relatives and friends should respect the particular conditions of each department – especially the intensive and intermediate care wards – and to ask for individual regulations on the wards. Please also be considerate of your fellow patients: avoid visiting in large groups, and
please behave quietly and discretely. Please also behave accordingly when using your cellphone.
Waiting times
We try to keep your waiting time in the hospital as brief as possible. At the same time, we cannot always treat
“in turn” in a hospital – we often have to be guided by the medical necessities and the seriousness of a patient’s
illness. We ask for your understanding in advance if you should have to wait.
What to bring
As well as personal items, please remember to bring required documents like your health insurance card, the referral/transfer from your doctor and any findings or x-ray images if you have them. Please also see the information
under Medication! For your inpatient stay in the hospital you should bring your personal toiletries, sleepwear,
dressing gown, comfortable everyday clothing and shoes. Although we offer TV and radio at every bed, we also
recommend that you bring a few extra things to pass the time – books, magazines, MP3 player etc. Please consider,
though: space in your hospital room is limited and hospital stays are usually relatively short nowadays – bringing
several bags is, therefore, mostly superfluous and just an unnecessary hassle for you. Obviously, you do not need
an overnight bag for outpatient examination or treatment in our hospital. In all cases you should leave valuables,
expensive jewellery and larger amounts of cash at home.
63
How to find us
... By car:
Unfortunately, many navigation
systems have problems finding
the right house number. The main
entrance to the hospital is on
Rübenkamp between the Jahnbrücke bridge (600 m to the south)
and Hebebrandstraße (150 m to the
north). Please make sure you use
the alternative postcode '22307'.
The hospital car park is directly
opposite the main entrance. Use is
free for the first 30 minutes and is
then charged at €1,- per hour. The
maximum daily charge is €10,-.
There are taxis in front of the
entrance.
... By public transport:
(see map for stations)
Take the S-Bahn (suburban rail network) to the station Rübenkamp (City Nord), lines S 1 and S 11. You can also
use this connection to comfortably reach out house from the airport or from the main Hamburg railway station.
The hospital is also well-served by several bus stops:
"S Rübenkamp", lines 20, 26, 118.
"Hebebrandstraße", lines 7, 26, 39, 118, 172 and night bus 607.
"AK Barmbek", lines 7, 39, 172 and night bus 607.
Asklepios Klinik Barmbek
Rübenkamp 220
22291 Hamburg
Tel: +49 (0)40 18 18 -82 0
[email protected]
64
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)
11)
12)
13)
14)
Info Point
Central A & E
Shopping Arcade and Seminar Rooms
Room of Stillness / Pastoral Care
Contact Point for Patient Concerns
Control Point X-Ray
Control Point Operations / Outpatient
Operations
Intensive Care Wards A-C
CCU 1
IMC-C / CCU 2
IMC-B / Stroke Unit
Chief Physician Anaesthesia
Chief Physician X-Ray
Chief Physician Urology
9
12
Operating Theatres
8
13
10
6
7
4
5
11
14
1
2
3
Ground Floor
1)
2)
3)
4)
5)
6)
Neo-Aftercare and Intensive Care
Registration
Gynaecological Outpatient Unit + Breast Centre
Registration for Childbirth
Prenatal Diagnosis
Control Point Delivery Room
Bell: ▪ Chief Physicians Neonatology + Obstetrics/
Gynaecology
▪ Neonatology Intensive Care and Aftercare Ward
Urological Outpatient Unit
Control Point Physiotherapy
Gymnastics Room
Delivery Room
7)
8)
9)
1D
1C
6
2
5
Delivery Room
3
4
8
9
1B
1
7
1A
1st Floor
65
1)
2)
3)
4)
5)
6)
Registration Eye Care
Outpatients Eye Care
Vision Training Centre
Eye Outpatient Clinic
Surgical Outpatient Unit
Registration Surgical Outpatient Unit
Registry Office
7) Registration Anaesthesia
8) Pharmaceutical Induction Consultation
9) Chief Physician Eye Care
10) Chief Physician A & E Surgery + Nephrology
2D
9
10
2C
8
4
7
2E
3
2
1
5
2B
6
2A
2nd Floor
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)
11)
Registration
Oncological Outpatient Unit/MVZ Oncology & Psychotherapy
Sonography
Endoscopy
Visceral Medicine Outpatient Unit
Chief Physician Oncology
Chief Physician Neurology
Chief Physician Gastroenterology + General Surgery
EMG, EEG, EVP
Dialysis
Social Services/Relatives Services
10
10
7
6
2
3D
8
3
9
3C
4
1
3B
11
5
3A
66
3rd Floor
1)
Registration /Contact Person for
Optional Services
2) Stress Echo /ECG
3) Left Ventricular Catheters
4) Sleep Lab
5) Diabetes Consulting /Nutritional
Consulting
6) Hospital Hygiene / MEDILYS
7) Chief Physician Cardiology
8) Chief Physician Pneumology
9) Chief Physicians Thorax Surgery
10) Pulmonary Functions
11) Echocardiograms
Privita
10
6
7
9
4C
11
3
2
4B
5
1
4
8
4A
4th Floor
Publisher: Hans-Friedrich Günther
Managing Director Asklepios Klinik Barmbek
Editor: Karen Schäfer, Asklepios Klinik Barmbek
Photos: Medical photography: Bertram Solcher, Peter Hamel
Portraits: Michaela Kuhn, Britta Engelhardt
Fotolia
Layout & Printing: Semler Grafik- und Layoutarbeiten OHG, Berlin
Please find additional information, contacts and videos on many of the
specialist departments and symptoms on our homepage,
www.asklepios.com/barmbek
67

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