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Aframes Safety Creating a zero harm, high
Alistair Schuback Aframes Safety Creating a zero harm, high performance safety culture High Performance Goal ZERO HARM NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY The MINDSENSE model NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY How the Mind works • Subconscious Mind – 95% – Historical mind – Auto pilot – not prompted – Deals in patterns/ habits – Likes things to be predictable • Conscious Mind - 5% – Real time, here and now – Makes decisions, analyses options – One thing at a time! NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY How the Mind works Subconscious Mind: System 1 – Thoughts, emotions, beliefs – Fast operating – Doesn’t double check – Habitual behaviour/ patterns – Assumptions (confident in them) Conscious Mind: System 2 – Hard Work (Hurts) – Generates answers – Complex issues NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY Mindfulness “The quality or state of being conscious or aware of something” Would being mindful help safety? NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY Benefits of “Mindfulness” • Relieve stress • Reduce depression • Treat heart disease • Reduce substance abuse • Lower blood pressure • Manage eating disorders • Reduce chronic pain • Manage anxiety disorders • Improve sleep NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY What is a Safety Culture? Shared values (what is important) and beliefs (How things work) that interact with an organization's structures and control systems to produce behavioural norms (the way we do things around here) Uttal (1983) NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY The MINDSENSE model NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY Belief Systems NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY Beliefs and Behaviours Positive Beliefs – Enabling • Thorough • Patient • Decisive • Focused • Open • Consistent NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY Beliefs and Behaviours Negative Beliefs – Limiting • Rushed • Aggressive • Angry • Dismissive • Unpredictable NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY PROJECTED EXPECTATIONS What I think should happen What I think people should be doing How often I think they should do it How well I think they should do it What they shouldn't be doing What they should know What I shouldn't have to put up with THE STRUGGLE REALITY (What actually happens) NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY Safety Culture by Definition NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY Finish this sentence…. As a High Performance Safe Worker, I am: • • • • • • • • NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY Worker Attributes • Adaptive • Calm • Flexible • Patient • Consistent • Thorough • Open • Encouraging • Collaborative • Consultative • Trust worthy • Focused Safe and Sound: A discussion paper on safety leadership in government workplaces, Comcare, 2nd edition November, 2005 • Honest • Approachable • Detailed NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY What our Definition looks like? NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY Safety Culture by Definition NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY NSW MINING HEALTH, SAFETY, ENVIRONMENT & COMMUNITY NSW MINING Health, Safety, Environment & Community
