TurnScor eBook.indd
Transcription
TurnScor eBook.indd
The Step by Step Process What is this guide going to do for me? Good question! There are a couple of things this guide is going to do for you. One is to help you understand the process of repairing your credit and show you how your software subscription makes it very easy. The other is to give you the step by step process to challenge the most common issues on the average credit report. This process is actually pretty easy, but it takes time and dedication. This guide IS NOT intended to cover every every type of credit issue out there, as we cannot possibly cover all the various types of credit issues that in exist in the kind of detail that you may need. What this book does do, that many others do not, is give you the step by step process for working with the credit reporting agencies and some really good examples, tips, processes and sample material to help you along. Getting Ready First you need to get “Organized” by doing a few simple tasks: 1. Create a manilla, or some type of folder, specifically related to all of your credit issues. 2. Make sure you label this folder appropriately, something like “My Credit Issues.” Keep everything that pertains to raising your credit in this folder as it needs to be kept in a central location. 3. You may also want to keep a separate calendar or add the dates you are to mail letters and other tasks to your regular calendar. 4. Print out this document. www.turnscor.com The online system automatically reminds you to mail your letters and manages your tasks! www.turnscor.com By using our online software, you will be able to organize your credit profile to all 3 major reporting agencies. The system will always prompt you as to your next step. TurnScor has provided written text as well as video tutorials to provide clarity in the process. If you do get stuck, click on the Contact Us feature, and someone will get back to you to resolve your issue. Remember, time is going to pass either way, STAY pro-active! Step One The first thing you’ll need to do is get your personal credit profile. You will want to get a profile from all three credit reporting bureaus: • Trans Union • Experian • Equifax They will either give you your CREDIT SCORE as part of the sign up or offer it at an extra charge, either way make sure you obtain your credit score so you can see how much progress you make over the next several months. This may cost a fee, but it’s worth it. This allows you to have your complete credit profile. To do this, open your favorite web browser and navigate to one the addresses below. We recommend http://www.mycreditkeeper.com, but you can use any company that provides you all three reports or what is called a “tri-merge” which combines all three scores at once. www.annualcreditreport.com www.mycreditkeeper.com Step Two Now that you have your credit profile, next you’ll need to create a summary grid of all the derogatory items within your credit profile. This is how you’ll recognize and understand how the credit agencies report items that are obviously inaccurate. Attached is a sample grid (Attachment A - Sample Derogatory Summary Grid) and a blank grid (Attachment B - Blank Derogatory Summary Grid) and the Account history section from an actual credit profile (Attachment C - Sample Public Records) so you can see how to view each item and load it into your desktop grid. Notice how each item doesn’t report the same way all the time to each bureau. This creates an opening for you to challenge the accuracy of each item in your profile. Keep in mind, once an item is deleted it cannot be re-inserted into your profile. To create the grid, you simply copy the derogatory information directly from your credit profile into your Derogatory Summary Grid. See Attachment A - Sample Derogatory Summary Grid and Attachment C - Sample Public Records. Use these as an example for copying your credit information from YOUR credit profile to Attachment B - Blank Derogatory Summary Grid. The Derogatory Summary Grid is where you will build your “database” of the items you want to challenge. Below are definitions of the columns in the grid: • Account Name: This describes the creditor in question that you are going to challenge (i.e. GMAC, MBNA, NCO Collections). • EXP: This the the abbreviation for EXPERIAN • CSC: This is the abbreviation for CSC/EQUIFAX • TU: This is the abbreviation for Trans Union. Completing this grid is very important for challenging items in your file. The law (FCRA) clearly says that anything in your credit profile has to be Accurate and verifiable, not by you personally, but by the subscribers (creditors). By filling out this grid, you will be using it to create a series of challenge letters to the three major credit reporting agencies. By creating these challenge letters, you put the burden of proof on the subscribers (creditors) to prove the accuracy of the account(s) in question. These are the very same creditors that use your credit information to determine what rate of interest they charge you to access their loans or credit. Making them prove this information is time consuming and difficult, thus allowing you to raise your personal credit score and saving you thousands of dollars in finance and interest charges over your lifetime. You can refer to the Attachment C - Sample Public Records (taken from the sample credit profile) and the Attachment A - Sample Derogatory Grid as a reference. You will notice that these have “A,” “B,” “C,” and “D” written on them showing you where the information on one Account History from the credit profile should be copied on the Sample Derogatory Grid. Note: Be very thorough on your data entry in the summary grid. This is the foundation of all your challenge letters, and It needs to be accurate. Reading Your Credit Profile: Your credit profile is broken into 3 segments: • Personal Information - your name, your address, how long you have lived at your present address, previous residences, aliases, employment information • Public Records - bankruptcies, judgments, tax liens, etc. • Account History - all of your creditors and everything in relation to them: payment history, balances, minimum payment and current status www.turnscor.com Remember to verify all entries twice for accuracy. All of these things put together are computed by a complex mathematical equation to create your personal credit score. With that said, we need to discuss what the different letters mean and why you are filling out the different columns in your Derogatory Summary Grid. You need to go through your credit profile www.turnscor.com one account at a time and identify whether or Remember to verify all entries twice for accuracy. not it’s a “positive” or “negative” account. If it is a “positive,” you DO NOT list it on your summary grid. If it is a “negative,” then you need to enter the account name, account number and the status. The status is simply whether it is a charge off, collection, public record or late payment. The following list explains these further: • C: This is the abbreviation for a collection or charge-off in the credit profile. You are challenging the accuracy not the validity. • P: This is the abbreviation for a public record. This could be a bankruptcy, judgment or tax lien. You are challenging the accuracy not the validity. • L: This is the abbreviation for a late payment of a current or open, active account. You are challenging the accuracy not the validity. This applies to all three types of which include revolving accounts, mortgage accounts or installment accounts. • Revolving Accounts - A revolving account does not have a fixed term, meaning the credit doesn’t have a set expiration date. Any and all credit cards are this type. • Mortgage Account - This is different from an installment account because, though it has a fixed term, it is attached to a property. Home or investment property loans and home equity lines of credit are this type of account. • Installment Account - This means the loan has a fixed term then you are done. Examples of this type of loan are auto loans, boat loans, etc. Step Three Now that you have you’ve created your summary grid with the items that need to be challenged, you need to pick the first seven items (if you have that many) from each of the three credit bureaus and create your first challenge letter. If you have more than seven, you need to make a mark next to the ones you challenged on your first round. You then wait 30 days and send off another initial challenge on the next group of seven until you’ve challenged every item in your profile as you feel is inaccurate. You have many shells to choose from. They are grouped together (initial challenges, collection items, 2nd round challenges, etc.) so you need to pick one that you feel best suits your personal situation and simply fill in the blanks. Use the provided examples as a guide: Attachment A - Sample Derogatory Grid and Attachment D - Sample Challenge Letter. You will notice that these have “A,” “B,” “C,” and “D” written on them to indicate the relationship between each document. Attachment C - Sample Public Records (taken from the sample credit profile). Print the first set of challenge letters and sign the bottom. These letters can be printed using an inkjet or laser printer. www.turnscor.com Our online system processes this in the proper order for you! It is very important that you provide proper documentation of who you are. The bureaus will look to ignore your request and call it frivolous if you cannot prove your identity. Be sure to enclose the following with each challenge letter: • Photocopy of your driver’s license or state identification card • Photocopy of your social security card or equivalent (1099/W-2, something from a government official with your name and social security attached to it • Photocopy of a current utility bill (gas, electric, cell phone) with your address on it We have enclosed examples of what the three major bureaus do in order to “DELAY” processing your request. Please follow these important steps to ensure the best results. See Attachment E - Sample Delay Letter. In order to ensure proper delivery and establish a legal 30 day time line with the bureaus, it is strongly recommended you send everything “CERTIFIED” mail. If you are unfamiliar with this process, the best way to familiarize yourself with it is to: 1. Refer to the video on our website www.utrnscor.com. It will be explained in greater detail. 2. Take your letters to your local post office and ask them to help you. 3. Follow our step by step guide included in this e-book - Attachment F - Certified Letter Process. Why certified mail? The bureaus don’t really want to fix your credit profile. When you send them a challenge letter via regular mail, who is to say they ever received it. Perhaps it literally got lost in the mail. You’re waiting for the results and none come. Guess what? They hope you’ll forget and just give up! By sending them “CERTIFIED” mail, you not only can track your letters (www.usps.com), but it ensures a response from the credit bureaus. Once you’ve sent off your challenge letters, you need to wait for the confirmation receipts. This is the date that the bureau actually signed for your letter. The clock starts ticking from this moment. Then sit back, relax and allow the process to unfold. Be sure to open any all mail from this moment forward. The bureaus like to send off items to stall you. It looks like junk mail. Don’t let them throw you off track. Keep everything you’ve received in your “GET Get Organized ORGANIZED” folder so nothing gets lost in the shuffle. Step Four It’s been 30 days, and you’ve just received your first updated credit profile (by law, the FCRA states the credit bureaus must send you a FREE copy of your credit profile if you challenge the accuracy of an item in your profile) from one of the three major credit bureaus. Now that you have received this updated credit profile, you will need to do the following steps: 1. You need to compare the “RESULTS” of the items challenged (in your initial letter) with what is now being reported in your updated personal credit profile. 2. You will need to compare the results (see Attachment G - Sample Results Letter) with your summary grid and see which items were successfully “deleted.” This is where you mark the item off your summary grid (use a hi-liter) so you can chart your progress. Lots of color on your summary grid means you are RAISING your personal credit score! 3. You will also want to make sure no additional items (derogatory accounts) have been added to your profile that you were unaware of that affect your personal credit score. Note: This verification and update process continues with all three credit reporting agencies. 4. Now you need to review your summary grid once again and select the remaining items you want to challenge and which letter fits your situation. You will then follow Steps Two through Four again and create a new (2nd round) series of letters and start the process again. This will continue until you’ve successfully removed the items in your profile which you feel are inaccurate, outdated or invalid. www.turnscor.com The software was designed to keep you organized, on task, and the ability to track all of your results in one area of your personal dashboard. Summary This process is essentially an easy one. The thing we tell our customers is that the devil is in the details. Remember, the credit reporting agencies DO NOT want to help you with this. It is truly in their best interest to have your credit where it is. The credit card companies, loan companies and others make more money on your account if they can justify giving you a higher interest rate, and your credit score is that justification. Please be diligent and follow the steps outlined in this guide and make sure to keep track of your information. Keep a calendar or reminder system for yourself and simply follow up on the process. It is very easy to forget or put this off. Yes, it is a long process. Yes, it is tedious, but remember, it is designed to be this way to deter you from following the process and to keep you from a higher credit score. Lower credit scores mean more money for the creditors! Let’s face it, life is busy, Advanced Credit Technologies understands that, which is why we created this software platform to assist you in this process. We want to “EMPOWER” you to manage your personal credit score, not some disinterested third party or attorney. All of this was created for “YOU” please take advantage of all the learning tools and educational products we have put together. The bureaus and creditors want you think its impossible to raise your credit profile. By using this platform you can show them differently. Good luck from the TurnScor TEAM! www.turnscor.com Attachments Attachment A - Sample Derogatory Grid Account Name Account Number TU 1 Judgment 82c504006983 P 2 Judgment 82c805001528 D 3 Judgment 08sc000824 4 Debt rec col 239275209xxxx 5 firstmark 31xxxx c 6 firstmark 15xxxx c 7 firstmark 26xxxx c 8 firstmark 21xxxx c 9 gmac 00790765xxxx l 10 global payment 5550xxxx C 11 global payment 5581xxxx C 12 ideal coll 115612290xxxx 13 Midland coll 850627xxxx 14 poskins & rose 16xxxx 15 rma check rite 211893xxxx 16 state coll 891xxxx C 17 us dept of edu 472983xxxx c 18 us dept of edu 472984xxxx C 19 valentine 19959xxxx c 20 vw credit inc 82264xxxx c 21 First Bnkcrd/Omaha 241165XXXX 22 23 24 25 26 27 28 C DD EXP DD CSC DD B P A P c C C c c c c c C c c Attachment B - Blank Derogatory Grid Account Name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Account Number TU DD EXP DD CSC DD Attachment C - Sample public records A Public Records The information in this section comes from federal district bankruptcy records, state and county court records, tax liens and monetary judgments, and in some states, overdue child support records. Public records remain on your credit report for 7-10 years. B EXPERIANEQUIFAXTRANSUNION Type: Date Filed: Reference #: Court: Plaintiff: Liability: Asset: Type: Date Filed: Reference #: Court: Plaintiff: Liability: Asset: Judgment C 3/11/2005 82C805001528 WASHINGTON COUNTY COURT Northern Financial SYStems Inc $4,026.00 Judgment 11/16/2004 82C504006983 WASHINGTON COUNTY COURT PROFESSIONAL CREDIT ANALYSTS MN $3,108.00 D Type: Satisfied Judgment Date Filed: 5/1/2008 Reference #: 82SC0000824 Court: Plaintiff: Waterman broadcasting of florida Liability: $0.00 Asset: Attachment D - Sample Challenge Letter Date Name Address City, State Zip B Experian PO Box 2002 Allen, TX 75013-2002 TO: Experian Credit Services Complaint Department RE: Incorrect Information in my credit file I formally request that the following inaccurate items be immediately investigated. They must be removed in order to show my true credit history, as these items should not be on my report. Be the provisions of 15 ISC f168i of the FCRA of 1970, I demand that these items be reviewed and deleted from my record. Judgment C D 82X504006983 A may not be mine, please investigate Judgment 82X805001528 may not be mine, please investigate GMAC 007970765xxxx never late, please investigate Gobal Payment 5550xxxx may not be mine, please investigate Ideal Collection 115612290xxxx may not be mine, please investigate RMA 211893xxxx may not be mine, please investigate State Collections 891xxxx may not be mine, please investigate Since 30 days from the receipt of this letter is your allotted time under the law to reverify these entries, it should be understood that failure to do so within the 30 day period constitutes reason to promptly remove the information from my file (FCRA 15 USC s 1168li (5)(A)). Also, pursuant to 15 USC s 168li (6)(A) of the FCRA, please notify me when the items have been deleted. You may also send me an updated copy of my credit report to the address listed above. According to provisions of the 15 USC section 168lj, there should be no charge for this notification. Please send me the direct names, telephone and extension number along with the address’ of the individuals that you contacted so that I may personally follow up. Sincerely, Name Social Security Number Attachment E - Sample Delay Letter 050301458-FLT May 3, 2009 Dear Consumer: We received your request concerning your Equifax credit file and have addressed your concerns. However, the information you provided as proof of your identity does not match your information currently on file. Therefore, to protect your credit information, we must ask for some additional information in order to verify your identification and address. In order to receive the results of the investigation, a copy of one item in EACH of the categories below is needed in order to verify your identification and address. The item you choose in the identity category MUST contain your Social Security number, and the item you choose in the address category MUST contain your current mailing address of: 888 E Main St IDENTIFICATIONADDRESS • Social Security card • Driver’s license • Pay stub with U.S. Social Security number • Rental lease agreement/house deed • W2 form • Utility bill (gas, electric, water, cable, residential telephone bills) To ensure that your request is processed without delay, please enlarge photocopies of any items that contain small print (e.g. driver’s license, W2 forms, etc.). To avoid additional delays, keep in mind that if photocopies are not legible or contain highlighting, they may cause us to ask that you resubmit your request with more legible documents. There is no fee to research your concerns. If you included payment in the form of a personal check, it has been shredded for your protection. If you included a money order, it is being returned to you in a separate mailing. Please submit the requested information and this letter to the address below. Equifax Information Services LLC PO Box 740256 Atlanta, GA 30374-0256 Thank you for the opportunity to assist you. Equifax Information Services LLC THE FBI named identity theft as the fastest growing crime in America. Protect yourself with Equifax Credit Watch™, a service that monitors your credit file every business day and notifies you within 24 hours of any activity. To order, go to: www.creditwatch.equifax.com Attachment F - Certified Mail Process Step One Print your 3 challenge letters. October 11, 2009 John Q. Public 123 Main Street Anywhere, ST 00000 CSC Credit Services PO Box 619054 Dallas, TX 75261-9054 October 11, 2009 John Q. Public 123 MainDepartment Street TO: CSC/Equifax Credit Services Complaint Anywhere, ST 00000 RE: Incorrect Information in my credit file TransUnion Consumer Solutions I formally request that the following inaccurate items be immediately investigated. They must be October 11, 2009 POhistory, Box 2000 removed in order to show my true credit as these items should not be on my report. Be the 19022-2000 provisions of 15 ISC f168i of the FCRA Chester, of 1970, PA I demand that these items be reviewed and deleted John Q. Public from my record. 123 Main Street TO: TransUnion Credit Services Complaint Department Anywhere, ST 00000 RE: Incorrect Information mybe credit Ideal Collection 115612290xxxx mayinnot mine,file please investigate Midland Collections Firstmark Firstmark Firstmark Firstmark 850627xxxx may not be mine, please investigate Experian I formally request that the following inaccurate items be immediately investigated. They must be POhistory, Box 2002 31xxxx removed in order to showmay mine, please investigate my not truebe credit as these items should not be on my report. Be the Allen, TX 75013-2002 of the of 1970, I demand that these items be reviewed and deleted 15xxxx provisions of 15 ISC f168imay notFCRA be mine, please investigate from my record. 26xxxx may not be mine, investigate TO: please Experian Credit Services Complaint Department RE: please Incorrect Information mybe credit 21xxxx Judgment may not82C504006983 be mine, investigate mayinnot mine,file please investigate Ideal Collections 1156122990xxxx may not be mine, please investigate formallythese request that the following inaccurate items be immediately investigated. They must be Since 30 days from the receipt of this letter is your allotted time under the law toI reverify entries, Poskins & Rose 16xxxx removed mine,history, pleaseas investigate to showmay my not truebe credit these items should not be on my report. Be the it should be understood that failure to do so within the 30 day period constitutes reasonintoorder promptly of the of 1970, I demand that these items be reviewed and deleted remove the information from my file (FCRA USC s 1168li (5)(A)). State15Collections 891xxxxprovisions of 15 ISC f168imay notFCRA be mine, please investigate from my record. US Dept. of Education 472983xxxx may not be mine, please investigate Also, pursuant to 15 USC s 168li (6)(A) of the FCRA, please notify me when the items have been US Dept. of Education be mine, please investigate may not be mine, please investigate deleted. You may also send me an updated copy of my credit report 472984xxxx to the Judgment address listed above. may not82X504006983 According to provisions of the 15 USC section 168lj, there should be no charge for this notification. Judgment 82X805001528 may not be mine, please investigate Since 30 days from the receipt of this letter is your allotted time under the law to reverify these entries, Please send me the direct names, telephone and extension number along with the address’ of the GMAC 007970765xxxx never late, please investigate should be understood individuals that you contacted so that I itmay personally follow up.that failure to do so within the 30 day period constitutes reason to promptly remove the information from my file (FCRA 15Payment USC s 1168li (5)(A)). Gobal 5550xxxx may not be mine, please investigate Sincerely, Ideal Collection 115612290xxxx may not be mine, please investigate Also, pursuant to 15 USC s 168li (6)(A) of the FCRA, please notify me when the items have been RMA copy of my credit report 211893xxxx deleted. You may also send me an updated to the address listed above. may not be mine, please investigate According to provisions of the 15 USC State section 168lj, there should be no891xxxx charge for this notification. may not be mine, please investigate Collections John Q. Public Please send me the direct names, telephone and extension number along with the address’ of the 000-00-0000 individuals that you contacted so that I Since may personally follow 30 days from theup. receipt of this letter is your allotted time under the law to reverify these entries, it should be understood that failure to do so within the 30 day period constitutes reason to promptly Sincerely, remove the information from my file (FCRA 15 USC s 1168li (5)(A)). John Q. Public 000-00-0000 Also, pursuant to 15 USC s 168li (6)(A) of the FCRA, please notify me when the items have been deleted. You may also send me an updated copy of my credit report to the address listed above. According to provisions of the 15 USC section 168lj, there should be no charge for this notification. Please send me the direct names, telephone and extension number along with the address’ of the individuals that you contacted so that I may personally follow up. Sincerely, John Q. Public 000-00-0000 Attachment F - Certified Mail Process Step Two Create at least 3 copies of the following so the credit bureaus can verify your identity: • Driver’s License • Social Security Card • Current Utility of Cell Phone Bill Attachment F - Certified Mail Process Step Three Sign your challenge letters and attach copies of your identification (from Step 2). Seal the letters in a separate envelope for each credit bureau the letter references. John Q. Public 123 Main Street Anywhere, ST 00000 TransUnions Consumer Solutions PO Box 2000 Chester, PA 19022-2000 John Q. Public 123 Main Street Anywhere, ST 00000 CSC Credit Services PO Box 619054 Dallas, TX 75261-9054 John Q. Public 123 Main Street Anywhere, ST 00000 Experian PO Box 2002 Allen, TX 75013-2002 ATTAchmenT F - cerTiFieD mAil proceSS Step four Go to the Post Office and get the Certified Mail documents and fill them out for each of your letters. You may want to get extras for the next round of challenge letters that you will need to send. John Q. Public 123 Main Street Anywhere, ST 00000 Experian PO Box 2002 Allen, TX 75013-2002 Experian PO Box 2002 Allen, TX 75013-2002 Attachment F - Certified Mail Process Step Five Save the certified receipt(s) with the 20 digit tracking code and add it to your file. John Q. Public 123 Main Street Anywhere, ST 00000 Experian PO Box 2002 Allen, TX 75013-2002 20 Digit Tracking Code Step Six Once you have mailed your letters to the credit bureaus, sit back and relax while your credit is being improved! Attachment G - Sample Results Letter May 3, 2009 Dear Consumer: Our investigation of the dispute you recently submitted is now complete. The results are listed below. If our investigation has not resolved your dispute, you may add a 100-word statement to your report. If you provide a consumer statement that contains medical information related to service providers or medical procedures, then you expressly consent to Eperian including this information in every credit report we isue about you. If there has been a charge to your credit history resulting from our investigation, or if you add a consumer statement, you may request that Eperian send an updated report to those who received your report within the last two years for employment purposes, or within the last one year for any other purpose. If interested, you may also request a description of how the investigation was conducted along with the business name, address and telephone number of any company we may have contacted for information. Thank you for helping ensure the accuracy of your credit information. Investigation Results Item Description Results personal, informationnew information below civil judgmentdeleted gmacpreviously verified Global Payment Previously Verified Global Payment Previously verified ideal collection servicepreviously verified midland credit mgmt incdeleted RMA Check Rite Previously Verified state collection svcdeleted fst bankcard cntr-omahadeleted C E F G Attachment H - Updated Sample Derogatory Grid Account Name Account Number TU 1 Judgment 82c504006983 P 2 Judgment 3 Judgment 08sc000824 4 Debt rec col 239275209xxxx 5 firstmark 31xxxx c 6 firstmark 15xxxx c 7 firstmark 26xxxx c 8 firstmark 21xxxx c 9 gmac 00790765xxxx l 10 global payment 5550xxxx C 11 global payment 5581xxxx C 12 ideal coll 115612290xxxx 13 Midland coll 14 poskins & rose 16xxxx 15 rma check rite 211893xxxx 16 state coll 17 C 82c805001528 E P P c C 850627xxxx F DD EXP DD CSC DD C c c c c 891xxxx C us dept of edu 472983xxxx c 18 us dept of edu 472984xxxx C 19 valentine 19959xxxx c 20 vw credit inc 82264xxxx c 21 First Bnkcrd/Omaha 241165XXXX 22 23 24 25 26 27 28 G c C c c Attachment I - Repeat the process Now that you have successfully completed your first round of Challenge Letters and have updated your Summary Grid, it is time to repeat the process. You will now follow Step Four again and create a new (2nd round) series of letters and start the process again. This will continue until you’ve successfully removed the items in your profile which you feel are inaccurate, outdated or invalid. Summary This process is essentially an easy one. The thing we tell our customers is that the devil is in the details. Remember, the credit reporting agencies DO NOT want to help you with this. It is truly in their best interest to have your credit where it is. The credit card companies, loan companies and others make more money on your account if they can justify giving you a higher interest rate, and your credit score is that justification. Please be diligent and follow the steps outlined in this guide and make sure to keep track of your information. Keep a calendar or reminder system for yourself and simply follow up on the process. It is very easy to forget or put this off. Yes, it is a long process. Yes, it is tedious, but remember, it is designed to be this way to deter you from following the process and to keep you from a higher credit score. Lower credit scores mean more money for the creditors!