Supplier Requirements

Transcription

Supplier
Requirements
Revision P
Supplier
Requirements
INDEX
ISO 9001 Certification (Minimum Requirement)
Supplier Requirement Manual
Certificate Maintenance
Monitoring and Measurement of Manufacturing Processes
Advanced Product Quality Planning
Tooling Invoicing
PPAP
VITEC LLC PPAP Requirements
Engineering Design Capability
Engineering and Process Changes
Launch Support
Production & Prototype Shipments
Lev II and P-Zev
Lot Traceability and Barcodes
Delivery Requirements
Packaging Requirements
Supplier Contacts
Revalidation
Controlled Shipping (Level I and Level II)
Nonconforming Product
Cost Recovery Policy
Supplier Evaluation and Development
IMDS Information
Record Retention
Acceptance Form Note
Supplier Information
Associated Documents
VITEC Contact List
Supplier Performance Ratings
DMN –Discrepancy Material Notice
Interim Approval Worksheet
Supplier Worksheets
Label Requirements
Acceptance Form
2
3
3
3
3
4
4
5
6
6
7
7
7
7
8
8
8
9
9
9
10
10
11
12
12
13-23
24
25-26
27
28-29
30
31
32-35
36
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Supplier
Requirements
VITEC Quality Policy
It is the policy of VITEC LLC. to provide products and services that are world class in performance,
reliability and safety and value to achieve total customer satisfaction.
TOTAL CUSTOMER SATISFACTION will be achieved by constantly striving towards:
100% On Time Delivery
100% Defect Free Product
and a Continuous Improvement Process involving every employee, supplier and customer of VITEC LLC.
Introduction
VITEC would like to welcome you as a potential/current Supplier.
The VITEC LLC Supplier Requirement Manual is furnished to communicate certain requirements in
order to further the goals set forth in the above stated quality policy.
Please review all areas of the Quality Requirements and fill out any attached documents. The
documents are to be emailed to [email protected]. If you have any questions concerning the
requirements or any associated documents, contact the appropriate Supplier Quality Engineer.
Scope
The guidelines described in this manual apply to suppliers of prototype parts, production and
service components.
Basic Requirements
General
VITEC LLC. has a zero defect policy. It is the responsibility of the supplier to furnish VITEC LLC. with
quality parts (zero defects) and service at the required dates and times. Delivered parts and services
shall conform to all of the quality and engineering specifications required.
Suppliers are encouraged to submit company/product brochures to the Supplier Quality.
ISO 9001:2008 Certification (Minimum Requirement)
Suppliers are required to establish, document, maintain and implement an effective quality system based
on a minimum of ISO 9001:2008 quality system requirement, available through the Automotive Industry
Action Group (AIAG). Suppliers will be required to submit information pertaining to their quality system
status in the form of a registration certificate and the completion of the Supplier Worksheets.
VITEC reserves the right to an on-site review of all processes, including those of sub-suppliers and sub
contractors. If an on-site evaluation of the supplier’s quality system is necessary, notice will be given to
the supplier in an effort to minimize any interruption in workflow.
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Supplier Requirements Manual
•
•
The VITEC Supplier Requirements Manual is provided for reference for all current and potential VITEC
suppliers. The manual identifies the process and the procedures suppliers must follow to conduct
business with VITEC. Suppliers are made aware and must adhere to VITEC's and our Customer's
requirements and expectations including quality. Where applicable, this document will also provide brief
explanations to ensure consistent understanding of the requirements and expectations to avoid
misunderstandings or miscommunications.
It is the supplier's responsibility to reference the latest copy of the manual and to complete the
Supplier Worksheets (page 31) and the Supplier Requirement-Acceptance Form (page 36) and
return them to the email address below. You will not receive any notification of updated releases
of this manual. Please check for the latest releases posted on VITEC's website: http://www.vitecusa.com.
[email protected]
Certificate Maintenance
Whenever a supplier receives a quality standard certification for the first time or for renewal, a
copy of the certification must be sent to Supplier Quality at VITEC LLC.
If certification is rescinded, the supplier must notify VITEC LLC’s Quality Department in writing within five
business days. Certificates or notice of rescinded certificates can be emailed to [email protected]
Monitoring and Measurement of Manufacturing Processes
VITEC LLC requires all suppliers to perform process studies on all new manufacturing (including
assembly or sequencing) processes to verify process capability and to provide additional input for
process control.
Your organization shall maintain manufacturing process capability or performance as specified by the
customer part approval process requirements.
Your organization shall ensure that the control plan and process flow diagram are implemented, including
adherence to the specified measurement techniques, sampling plans, acceptance criteria, and reaction
plans when acceptance criteria are not met. Significant process events, such as tool change or machine
repair, shall be recorded.
Your organization shall initiate a reaction plan from the control plan for characteristics that are either not
statistically capable or are unstable. These reaction plans shall include containment of product and 100
% inspection as appropriate. A corrective action plan shall then be completed by your organization,
indicating specific timing and assigned responsibilities to assure that the process becomes stable and
capable. The plans shall be reviewed with and approved by the customer when so required.
Your organization shall maintain records of effective dates of process changes.
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Advanced Product Quality Planning
Suppliers are to utilize the latest release of the AIAG –Advance Product Quality Planning and Control
Plan manual as a guide to perform quality planning. Participation by the supplier may be required during
VITEC design, prototype, and pre-production quality planning meetings.
Monthly statistical data for Kpc’s (GM) or <D> (DCX) at VITEC’s discretion must be submitted to VITEC
at the beginning of each month in an electronic format (readable by VITEC) on a run chart format with
Standard Deviation, Cp and Cpk values. (Pp and Ppk values are required for initial process startups).
At a minimum VITEC must be able to read all raw data electronically.
Suppliers maybe required to report out of control trends and out of specification conditions to VITEC
upon request. VITEC considers the information submitted FOR REFERENCE ONLY and historical in
nature. It is the supplier’s responsibility to monitor and supply product and report discrepancies.
Data may be requested from any tiered supplier down the supply chain by VITEC.
Tooling Invoicing
Payment for all component, tooling, molds and gauging purchase orders are dependent on the supplier
receiving VITEC LLC, and its customers’ full production approval of supplier sample submissions.
If PPAP submission involves tooling, mold and gauge (original or changes) the supplier is required to
submit photos along with ID numbers to VITEC LLC Purchasing at PPAP submission time. Failure to
submit will delay PPAP approval.
PPAP
Suppliers shall fully comply with all requirements set forth in the latest release of the AIAG Production
Part Approval Process (PPAP) reference manual. VITEC requires that suppliers have copies of this
manual for reference.
Production part approval is required for a part number, engineering change level, manufacturing location,
material subcontractor(s) and production process environment. Changes to any of these conditions
require VITEC’s approval prior to supplying production parts, and a PPAP re-submission is required.
All PPAP submissions must have PO number referenced on the Part Submission Warrant (PSW).
Suppliers shall produce PPAP and maintain on file all submission records to AIAG level 3 PPAP
requirements unless otherwise agreed upon by VITEC’s SQE, combined with any VITEC and end-user
specific requirements as listed below:
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VITEC PPAP Requirements
Requirements
Ballooned Customer Print
Comments
Including all related change documents, keyed
to inspection, data and performance reports.
Must be legible.
Part Submission Warrant
Production Sample Parts
Dimensional Inspection Results
Checking Aids
Process Capability Studies
Per AIAG PPAP requirements
Minimum of 5 samples, unless identified
Results of all dimensions and notes
As applicable
For critical characteristics, Kpc and <D>
requirements. Past and present statistical
studies for comparison.
Gauge R&R Studies
For all required measuring tools used in the
process
Process Flow Diagram
Process Control Plan
Specific to revision level
To latest AIAG standard format & eng. Level.
Must include CS1, CS2 and all past failures.
To latest AIAG standard format & eng. Level.
Must include all past and potential failures.
Performed by accredited labs – include lab
Certificates
At quoted tooling capacity for a specified time
The default length is one day of the customer’s
daily production requirements at full
acceleration
PFMEA
Lab Testing
Run @ Rate Report
Deviation Documents
Material Certifications
Index & Tabbed Dividers
Discrepancy Summary
PTR/ETR Approval
Fixture Certifications
All sub-Tier supplier approved PPAP packages
PPAP package bound in 3 ring binder
Copy of Engineering Change documents
As required
Must include customer approval document for
Approved Materials List
As required – to be at the front of the package
Label to be applied to binding and include
VITEC part #, Date of submission and E.C.
Level of submission
Ie. EWO, TEWO, E364, CN, etc…
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The VITEC component PPAP approval must be on file prior to production shipments. An Interim Approval
Worksheet must be submitted for any discrepancies noted where the parts do not meet the PPAP
requirements. Approval must be in writing with appropriate signatures (SQE). Once approved, it is the
supplier’s responsibility to ensure that all products meet the specified requirements. PPAPs will not be
approved unless all supporting documentation is present.
Tooling money will not be paid until full PPAP approval and tooling audit is completed and approved.
Special Characteristics are defined for components, as required. Those characteristics along with any
other data points agreed upon during quality planning must meet the following Ppk and Cpk
requirements:
•
1.67 Ppk at initial sample submission (Short term capability -100 parts minimum)
•
1.33 Cpk during ongoing production (Long term capability studies)
All PPAP submission packages are to be sent to VITEC, ATTN: Supplier Quality Engineer. All sample
parts/containers must be clearly labeled as such and sent to the attention of the SQE.
Any requests for deviation in the form of an Interim Worksheet must be submitted to the SQE at least one
week prior to the PPAP requirement date (interim approval worksheet may be required).
All PPAP’s submitted will include each subsequent approved PPAP package from each supplier down
the supply chain (If requested). All packages are to include an index and tabbed dividers and are to be
organized by supplier and document. Packages not indexed and organized may be rejected at the
discretion of VITEC’s SQE. A summary page is to be included at the front of the PPAP package to report
ALL discrepancies. The supplier will include appropriate approval requests.
PPAP’s are to include and protect for all past and potential failures of the product. VITEC will review the
documentation based upon this criteria. Annual PPAP to VITEC is not required but annual dimensional
layout are required per OEM TS16949 requirements and must be kept on file and available upon request.
Engineering Design Capability
All VITEC LLC suppliers will be design responsible and required to have the capability to provide math
data and drawings for their component in the following formats,
• GM - (UG) NX3 or higher for 3D math data
- CGM (drawing format) for prints
• DCX - CATIA V4 & V5 or higher (3D math and prints)
If the supplier does not have the in-house capability of either of the above software, a third party design
house may be used and the supplier will still be design responsible for math data and drawings.
Engineering and Process Changes
Suppliers must give prior notice of ALL changes occurring to the product/process (whether or not the
change is visible to VITEC or the end customer).
VITEC requires immediate notice at a minimum of 5-weeks notice of all changes occurring to the
product/process due to VITEC’s customer requirements. Approval of changes is contingent on approval
of VITEC and customer PTRs (Production Trial Run). Before any change to a process or product, a
written request along with a proposed documented timeline for the change must be submitted and
approved by VITEC before proceeding with any physical change to a supplier’s process and/or product.
All product and/or parts that incorporate a change of any kind that is shipped to VITEC must be clearly
identified. An 8 x 10 sheet must be attached to the shipment stating that the product is different,
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what the nature of the change is and addressed “Attention: Supplier Quality Engineer”. Any part to
be utilized for a PTR must be identified by a specific identification mark. This mark will be determined by
the S.Q.E. from VITEC. No parts may be shipped to VITEC until determination of identification mark is
approved by the S.Q.E. from VITEC and all parts have been clearly marked.
A PTR (Production Trial Run) may be required for all new products and changes to current
products as deemed necessary by VITEC’s Supplier Quality.
All communication concerning changes MUST go through VITEC’s Supplier Quality Engineers.
At no time should direct contact with the ultimate customer concerning changes take place without prior
consent from VITEC.
For process changes, tool moves, supplier changes, etc… past and current dimensional,
performance and statistical data is to be submitted with the PPAP package.
Launch Support
During any program launch at VITEC LLC or Customer production facility, selected suppliers
may be required to provide on-site representation.
The supplier’s launch support representative(s) must be knowledgeable, capable and empowered to
make decisions.
Production & Prototype Shipments
All prototype parts must be sent with GP-11 (Level B) documentation or they may be returned at the
expense of the supplier. A DMN will follow.
Suppliers must start initial production shipments with GP-12 (GM) FPSC (DCX) procedure for the first 30
production days.
Suppliers may be placed on CS I and/or II if failures are found during the GP-12 (GM) FPSC
(DCX) shipments
VITEC utilizes the standard GP-11 and GP-12 (General Motors procedures) and FPSC (DCX).
Lev II and P-Zev
All suppliers are encouraged to submit any information on their product relating to Lev II or P-Zev
emission requirements. This information may be submitted to Supplier Quality along with the Supplier
Workbook.
Lot Traceability and Barcodes – Quality Assurance Guide for Shipping
Components in all assemblies must be traceable to date of manufacture. Lot codes, serial numbers,
Julian dates are all acceptable examples of traceability.
Suppliers must use standard AIAG bar code label format. (Label sample included on Page 34)
Barcodes must include code and human readable information as displayed on barcode samples.
Included on each package there will be:
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Master Label – To be used on a master container or pallet holding one or more containers of a single
part number. With the following information – P.O. number, quantity, ship date, packing slip number, part
number, Supplier name and Supplier address.
Packaging Label – To be used on a single container holding one or more parts with a single part. With
the following information – part number, quantity, ship date, packaging slip number, lot number, part
description and manufacture date.
See pages 31 to 34 for further information.
VITEC requires 100% scanning of supplier product and internal product within the facility for ultimate
traceability.
Barcodes must scan at a minimum of C grade or higher.
Delivery Requirements
VITEC requires its supply base to perform 100% on-time delivery.
Suppliers are to contact VITEC’s Purchasing for specific delivery methods and requirements.
Suppliers will be rated on delivery performance. Delivery performance measurables are:
• Missed shipments
• Matching of quantity of parts shipped to packing slip
• Late shipments
• Releases are sent via fax on a consistent basis. The schedules identify planned and firm shipping
requirements.
• Any questions concerning the schedule, contact the VITEC Planner/Scheduler.
• Any shipping exceptions, you must call your VITEC contact or plant immediately.
Packaging Requirements
VITEC’s goal is to minimize waste and disposable packaging.
VITEC will work with each supplier on the potential utilization of returnable packaging.
All questions or comments should be directed to VITEC Purchasing or Supplier Quality.
Packaging must protect the product from shipping through to installation.
VITEC LLC requires all suppliers to submit packaging information on VITEC LLC’s packaging form which
is available upon request. No other formats will be accepted.
Supplier Contacts
The supplier shall furnish to VITEC LLC a supplier contact list, which identifies members of its
management staff, enabled to respond to immediate product or service concerns and a member with
the overall responsibility for quality assurance. VITEC also requires a contact list for the following
departments: Materials/Shipping, Production, Purchasing and Engineering (please include phone
number, fax number, cell phone/pager number and email address for all contacts).
IMPORTANT: Please return the Supplier Worksheets and Supplier Information sheets located in
this handbook to the appropriate S.Q.E. within 2 weeks.
VITEC runs production 24 hours a day, 7 days a week. Supplier contacts must be available to VITEC if
a situation occurs. Make sure to include the after hours contact names and numbers on the Supplier
Information Sheets.
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The supplier will maintain an appropriate representative for immediate response to the concerns of
VITEC LLC.
Revalidation
Initially, all subcontractors directly affecting the quality of the part are evaluated by the SQE and
Purchasing and monitored through self-assessment or on-site audits at the following
times/occurrences;
• Two quality issues within two months consecutively, or
• Three reoccurrences of the same concern within 6 months.
Controlled Shipping (Level I and Level II)
VITEC follows the Automotive Industry Standard relating to Level I and II containment.
Controlled Shipping is an immediate, additional 100% inspection for defective product, process or
system.
This inspection may be at the supplier’s location, VITEC or VITEC’s customer.
The data obtained from the additional 100% inspection must be submitted to VITEC as identified in the
Level I or Level II letter. Data must be submitted in I-Chart format. (Templates are available from
VITEC).
Level I controlled shipping is defined as an additional 100% inspection process enacted by the
supplier in order to protect VITEC and their customers from receipt of nonconforming
parts/materials. Level I may occur at alternate locations as requested.
rd
Level II controlled shipping is performed by an independent 3 party inspection source and paid for by
the supplier. Level II activity may be performed outside the supplier’s facilities, at the third party’s location
or at a facility deemed appropriate by VITEC. Level II containment automatically includes Level I
Inspection.
If VITEC is placed on Controlled Shipping due to a tier supplier, the supplier will remain on
containment until VITEC is removed from containment.
Please review the Supplier Performance Report and the Rating system information found under
associated documents, Level I and Level II tracking.
A Level 1 or Level II letter will be issued to identify all specific requirements.
Nonconforming Product
Supplied product found to be nonconforming will be placed on hold and quarantined.
VITEC LLC will issue a Discrepant Material Notice (DMN) and contact the supplier for a Return Material
Authorization (RMA) number. This number issued to VITEC will authorize the return of product and
deduction of payment for the suspect product. The DMN will accompany all returned product.
All nonconforming supplied product will be returned to the supplier at the supplier’s expense.
When applicable, the supplier must have a Fed Ex, UPS or other means of immediate transportation of
suspect product.
VITEC does not scrap out nonconforming supplied product.
The supplier will be required to fill out a corrective action and submit to the SQE.
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DMN initial response must be submitted to the SQE within 24 hours.
Immediate containment of discrepant material is required at the supplier’s location, all transit locations,
VITEC’s facility and any other locations as directed by VITEC.
If an initial response is not received in the specified time, a customer satisfaction DMN may be issued at
VITEC LLC discretion.
DMN final response must be submitted to the SQE within 10 days from date of issue. The response must
include identification of root cause & corrective action. If the corrective action is not in place, a timeline for
corrective action implementation must be submitted with the final response.
All costs associated with nonconformance will be noted on the DMN and accounting will debit supplier’s
payment.
All disputes to DMN charges are required within 10 business days of receipt and forwarded to VITEC LLC
Purchasing department. All disputes must have supporting documentation as to the reason why the DMN
is being disputed. If the Supplier fails to prove the dispute within 20 business days, DMN charges will be
automatically charged to your company.
Cost Recovery Policy
Suppliers are liable for all costs incurred by VITEC LLC and end use customers when the cause is the
supplier’s responsibility and are outlined below:
ALL SUPPLIERS – Charges to suppliers will be based on rates of VITEC LLC manufacturing location.
ADMINISTRATIVE CHARGE - Each Discrepant Material Notice (DMN) has an administrative charge of
$200 (US) covering the collection of data and documentation of the quality incident/spill.
OTHER CHARGES - the following types are examples of charges that will be calculated on the actual
time or costs incurred for the associated action.
• Labor costs
• Material handling costs
• Shipping costs
• Warranty costs
Supplier Evaluation and Development
Suppliers are issued an evaluation on a quarterly basis (4 times annually).
Suppliers will be evaluated by the following information:
• Number of DMN’s issued
• Number of nonconforming parts sent to VITEC.
• Incorrect number of parts shipped (discrepancy from shipper)
• Late/missed shipments
Please be aware that the rating identified on the Supplier Performance Report is utilized when reviewing
suppliers for the awarding of new business contracts.
Refer to the Supplier Performance Report Sample located in the Associated Documents section of this
manual.
Suppliers who have repeat rejections for incorrect and inadequate documentation for PPAP’s, Corrective
Action, etc… may be mandated for training. Ex. PPAP, Problem Solving, Corrective Action,, Control
Plan, PFMEA, SPC, Error and Mistake Proofing, Controlled Shipping, 5 Phase, etc…
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Automatic Management CS2 may be implemented for system non-conformances. CS2 exit criteria to be
rd
defined per occurrence. Ex. PPAP failures – 3 party Management representative in supplier’s location
until PPAP submission is acceptable by VITEC.
Failure modes may include but not be limited to:
• Late PPAP
• PPAP timing does not meet acceptable schedule
• Incomplete PPAP
• Inadequate PPAP
• Late DMN response
• Inadequate DMN response
• Failure to meet deadlines
IMDS Information
Suppliers must provide evidence of materials, substances, and recyclability data submission (IMDS) with
every PPAP submission. PPAP approvals will not be granted for packages that do not contain this
information.
Suppliers are responsible for cascading this requirement and collecting data from their respective subsuppliers.
Contingency Plan
Suppliers shall prepare contingency plans to satisfy customer requirements, including the
continuity of supply of goods and services in the event of an emergency such as utility
interruptions, labor shortages, key equipment failure and field returns, etc.
Record Retention
Production part approvals, tooling records, purchase orders and amendments shall be maintained for the
length of time that the material, part (or family of parts) is active for production and service requirements
plus one calendar year unless otherwise specified by VITEC LLC.
All VITEC LLC purchase orders/amendments are included in this requirement.
Purchase orders/amendments for any VITEC LLC-owned property, i.e. tooling, equipment, gauging,
fixtures, packaging, etc. are also included in this requirement.
Production inspection and test records (i.e. control charts, inspection and test results) shall be retained
for one calendar year, as a minimum, after the year in which they were created.
Records of inspection shall be maintained for each inspection or test performed, unless waived in writing
by VITEC LLC.
The actual test result (variable or attribute) should be recorded. Simple pass/fail records of inspection
are not acceptable for variable measurements.
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Records of internal quality system audits and management review shall be retained for three years as a
minimum.
Specified retention requirements may be revised at the direction of VITEC LLC, and VITEC LLC’s OEM.
The above requirements do not supersede any governmental regulatory requirements.
Acceptance Form
All Suppliers are required to fill out the Acceptance Form and return it to the VITEC Supplier Quality
Engineer. Failure to comply may result in a Customer Satisfaction DMN.
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SUPPLIER INFORMATION TO BE
FILLED OUT & RETURNED TO VITEC

LOCATION MAILING ADDRESSES

KEY CONTACTS

CRITICAL CONTACTS

GENERAL INFORMATION

QUALITY ASSURANCE PROGRAM DATA

ENVIRONMENTAL PROTECTION POLICY

FINANCIAL INFORMATION & MBE STATUS

MARKETING DATA

ENGINEERING / DESIGN & PLANT UTILIZATION

OPERATIONAL PHILOSOPHY – MANUFACTURING
13
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LOCATION MAILING ADDRESSES
NOTE: IN CASES OF MUTI-PLANT OPERTATIONS, INDIVIDUAL PROFILES SHOULD BE PROVIDED FOR EACH LOCATION
COMPANY NAME:
PRIMARY
CONTACT:
ADDRESS:
PHONE:
FAX:
E MAIL:
MAILING ATTN.:
ADDRESS:
PHONE:
FAX:
E MAIL:
PAYABLES:
ADDRESS:
PHONE:
FAX:
E MAIL:
RECEIVABLES:
ADDRESS:
PHONE:
FAX:
E MAIL:
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KEY CONTACTS
** VITEC must be notified within 24 hrs. after change in contact information.
VITEC ACCOUNT / CUSTOMER NUMBER:
SALES / ACCOUNT REPRESENTATIVE (NAME / TITLE)

NAME:
PHONE:
TITLE
FAX:
NAME:
PHONE:
TITLE
FAX:
E MAIL:
E MAIL:
CORPORATE OFFICERS (NAME / TITLE):

NAME:
PHONE:
TITLE
FAX:
NAME:
PHONE:
TITLE
FAX:
NAME:
PHONE
TITLE
FAX:
E MAIL:
E MAIL:
E MAIL:
KEY MANAGEMENT PERSONNEL (NAME / TITLE):

NAME:
PHONE:
TITLE
FAX:
NAME:
PHONE:
TITLE
FAX:
NAME:
PHONE
TITLE
FAX:
15
E MAIL:
E MAIL:
E MAIL:
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CRITICAL CONTACTS
QUALITY:
PHONE:
POSITION:
FAX:
CUSTOMER SERVICE:
PHONE:
POSITION:
FAX:
SCHEDULING:
PHONE:
POSITION:
FAX:
ENGINEERING:
PHONE:
POSITION:
FAX:
MANUFACTURING:
PHONE:
POSITION:
FAX:
INFORMATION SYSTEMS:
PHONE:
POSITION:
FAX:
TRAFFIC:
PHONE:
POSITION:
FAX:
SHIPPING & RECEIVING:
PHONE:
POSITION:
FAX:
PACKAGING:
PHONE:
POSITION:
FAX:
PLANT MANAGER:
PHONE:
POSITION:
FAX:
PURCHASING:
PHONE
POSITION:
FAX:
E –MAIL:
E –MAIL:
E –MAIL:
E –MAIL:
E –MAIL:
E –MAIL:
E –MAIL:
E –MAIL:
E –MAIL:
E –MAIL:
E –MAIL:
EMERGENCY CONTACT INFORMATION
TITLE:
POSITION:
16
(MANDATORY) Note: Contact must be available 24 hours a day, 7 days a week.
PHONE:
FAX:
E –MAIL:
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GENERAL INFORMATION

WEB SITE ADDRESS:

PRODUCT TYPE(S) SUPPLIED BY YOUR ORGANIZATION:
1.
2.
3.
4.
5.
6.

COUNTRY OF ORIGIN / MANUFACTURED / FINISHED PRODUCT:
(CORRESPONDING WITH ABOVE LISTING)
1.
%
2.
%
2.
%
4.
%

WORKFORCE LABOR REPRESENTATION:
DEPARTMENT
LABOR
NAME
ORGANIZATION
EXPIRATIO
N DATE
CONTRACT
TERM / YEARS
1.
2.

SCHEDULED PLANT SHUTDOWNS:
MONTH(S)
1
2
3
4
5
NUMBER OF WEEKS

6
7
8
9
10
11
12
EFFECTIVE DATE(S):
PRODUCT LIABILITY COVERAGE:
CARRIER NAME:
CONTACT:
ADDRESS:
PHONE
FAX:
17
COVERAGE
TYPE(S):
AMOUNTS:
LIMITATIONS:
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QUALITY ASSURANCE PROGRAM DATA

ARE YOU QS/ISO 9000 (AT MINIMUM) CERTIFIED BY A THIRD PARTY REGISTRAR?
(PROVIDE CERTIFICATION COPY)
YES
NO
MAJOR
MINOR
YES
NO
MEASUREMENT DATA USED TO CONTINUALLY IMPROVE PROCESSES, SYSTEMS AND REDUCE
COSTS?
YES
NO
QUALITY MANUAL SIGNED AND APPROVED BY SENIOR MANAGEMENT?
(MANUAL COPY SHOULD BE RETURNED WITH PROFILE)
YES
NO
QUALITY SYSTEM COMPLIES WITH ISO-9001, 9002, 9003 OR 9004 (AT MINIMUM)?
(MANDATORY BY JANUARY 1999)
YES
NO
MANUAL CALLS OUT CRITERIA FOR ZERO DEFECTS FOR ALL ACTIVITIES?
YES
NO
CONTROL PLANS, PROCESS FLOW DIAGRAMS AND PFMEA’s IN AIAG FORMAT FOR ALL
MANUFACTURED PRODUCTS?
YES
NO
CONTROL PLAN MATCHES THE FLOOR PROCESS CONTROLS EXACTLY?
YES
NO
TYPE OF CERTIFICATION:
NAME OF YOUR REGISTRAR:
YEAR OF INITIAL CERTIFICATION?
DATE OF YOUR LAST RE-CERTIFICATION AUDIT?
NUMBER OF RESULTING VIOLATIONS (LAST AUDIT):

PLEASE INDICATE YOUR QUALITY SYSTEM CAPABILITIES, AS DETAILED:
PPAP CAPABLE AT ALL LEVELS? (AIAG FORMAT)
WHAT IS YOUR CURRENT YEAR TO DATE PPM RATING (ALL CUSTOMERS)?
%
WHAT IS YOUR CURRENT YEAR TO DATE DELIVERY RATING (ALL CUSTOMERS)?
ARE ESTABLISHED 8D CORRECTIVE ACTION OR EQUIVALENT PROCEDURES IN PLACE?
YES
NO
FILES CONTAIN ONLY CURRENT DRAWINGS AND SPECIFICATIONS?
YES
NO
CAPABLE TO VALIDATE/CHECK ALL DRAWING REQUIREMENTS INCLUDING GEOMETRIC
DIMENSIONING AND TOLERANCE RELATIONSHIPS?
YES
NO
YES
NO
YES
NO
MAINTAIN A LISTING OF APPROVED SUPPLIERS?
RECORD FINAL DISPOSITION OF ALL NON-CONFORMING MATERIAL?
COMPLETE LISTING OF INSPECTION/MEASURING DEVICES THAT REQUIRE CALIBRATION?
YES
NO
DEVICES PROPERLY MARKED AND LABELED TO INDICATE CALIBRATION DATE AND RECALL
FREQUENCY?
YES
NO
CALIBRATION STANDARDS OF TEST AND INSPECTION EQUIPMENT TRACEABLE TO THE
NATIONAL BUREAU OF STANDARDS?
YES
NO
YES
NO
YES
NO
ARE TEST RESULTS RETAINED ON FILE:
CERTIFICATIONS EXIST FOR ALL RAW MATERIALS AND IS ALL
MANUFACTURED PRODUCT LOT TRACEABLE?
HOW LONG DO YOU RETAIN RECORDS?

LIST CUSTOMER QUALITY CERTIFICATIONS WITH YEAR AWARDED:
1.
YR:
2.
YR:
3.
YR:
4.
YR:
18
QAF-080
Rev.-P
03/20/09
Supplier
Requirements
ENVIRONMENTAL PROTECTION POLICY

CONTACT INFORMATION / ENVIRONMENTAL COMPLIANCE OFFICER
NAME:
PHONE:
TITLE:
FAX:
ADDRESS:
STATE:
ZIP:
YES
NO

IS YOUR COMPANY QS 14000 CERTIFIED:

GOVERNMENTAL DEPARTMENT, AGENCY OR ORGANIZATION RESPONSIBLE
FOR ENVIRONMENTAL COMPLIANCE IN YOUR AREA:
COUNTRY OF OPERATION:
REPORTING AGENCY:
PRIMARY CONTACT:
TITLE:
PHONE:
FAX:

ARE MATERIAL SAFETY DATA SHEETS AVAILABLE FOR ALL YOUR PRODUCTS?
YES
NO
DESCRIBE YOUR COMPANIE’S CURRENT ENVIRONMENTAL POLICY:
(RETURN ENCLOSURES ARE PERMITTED)
19
QAF-080
Rev.-P
03/20/09
Supplier
Requirements
FINANCIAL INFORMATION & MBE STATUS

BUSINESS SIZE:
(US ONLY – AS DEFINED UNDER U.S. FEDERAL ACQUISITION REGULATION)
SMALL:
LARGE:
BUSINESS CERTIFIED AS ONE OR MORE OF THE FOLLOWING: (U.S. ONLY)
(IF YOU RESPOND YES – CERTIFICATION COPY SHOULD BE RETURNED WITH THIS PROFILE)
SMALL - DISADVANTAGED:

MINORITY OWNED:
DO YOU HAVE A MINORITY BUSINESS ENTERPRISE PROGRAM? (U.S. ONLY)
YES:

NO:
LIST THE PERCENTAGE OF MBE AND / OR MINORITY OWNERSHIP (U.S. ONLY)
OWNERSHIP
%
SERVICES
%
SUB CONTRACTED
%
OTHER
%

DATE YOUR COMPANY WAS ESTABLISHED:

LIST DBA NAME(S) (AS APPLICABLE):
COMPANY
TYPE:
SELF EMPLOYED
Y
N
SOLE PROPRIETORSHIP
Y
N
PARTNERSHIP
Y
N
C - CORPORATION
Y
N
S - CORPORATION
Y
N
YR.
INCORPORATION / STATE:

1.
PROVIDE THE NAMES OF YOUR LARGEST CUSTOMERS W/SALES DATA:
CUSTOMER
ANNUAL
NAME
SALES
PERCENTAGE OF
TOTAL SALES
2.
3.
4.
5.
TOTAL
COMPANY
TOTAL SALES:
20
$
USD/ANNUALLY
REPORTING
YEAR:
QAF-080
Rev.-P
03/20/09
Supplier
Requirements
MARKETING DATA

LOCATIONS – PRODUCT / TYPES:
1.
(LOCATION)
MFG.
DIST.
BOTH:
MFG.
DIST.
BOTH:
MFG.
DIST.
BOTH:
PRODUCT TYPE(S)
2.
(LOCATION)
PRODUCT TYPE(S)
3.
(LOCATION)
PRODUCT TYPE(S)
4.
(LOCATION)
MFG.
DIST.
BOTH:
DOES YOUR COMPANY OR SUBSIDIARY SUPPLY PRODUCT TO ANY OF THE FOLLOWING TI GROUP COMPANIES?
YES
NO
COMPANY
ANNUAL SALES
PRODUCT TYPE(S)
BUNDY CORPORATION
$
DOWTY
$
FORSHEDA
$
JOHN CRANE
$
KENMORE (KMP) ITALY
$
MAGNET MARELLI
$
MARWAL
$
TI GROUP
$
TITEFLEX
$
VARI-FORM
$
VITEC
$
WALBRO CORPORATION
$
OTHERS
$
$
TOTAL

OTHER MARKETS YOU SUPPLY
AUTOMOTIVE
AEROSPACE:
MILITARY:
OTHER:

INDUSTRIAL:
CONSUMER:
COMMENTS:
MARKET SEGMENTS / TIER LEVELS / ALL THAT APPLY:
OEM DIRECT:
TIER 2:
* OTHER:
TIER 1:
AFTER MARKET:
*
21
DEFINE BELOW
QAF-080
Rev.-P
03/20/09
Supplier
Requirements
ENGINEERING / DESIGN & PLANT UTILIZATION

INDICATE YOUR COMPANY’S COMPUTER AIDED DESIGN CAPABILITY:
SOFTWARE:

VERSION:
OPERATORS:
NUMBER OF COMPUTERIZED WORKSTATIONS:
NUMBER OF DESIGN/APPLICATIONS ENGINEERS:
PROVIDE A COPY OF YOUR ORGANIZATIONS EQUIPMENT LIST AND INDICATE THE SIZE OF THE FACILITY
DEDICATED TO:
FUNCTION
% OF
AVAILABLE
USE
TOTAL
SPACE (SQ. FT.)
MANUFACTURING:
ASSEMBLY:
STORAGE/RAW MATERIAL:
STORAGE/FINISHED GOODS:
TESTING/QUALITY LAB:
OFFICE ADMINISTRATION:
OTHER/DEFINE:
OTHER/DEFINE:
OTHER/DEFINE:
TOTAL:

LIST ON-SIGHT PROCESS TYPES AVAILABLE:
(INCLUDE A COPY OF YOUR EQUIPMENT LIST WHEN RETURNING PROFILE)
PROCESS
% OF
PROCESS
TYPES
TOTAL
TYPES
SUB- TOTAL:
% OF
TOTAL
TOTAL
%

DO YOU BUILD ALL CUSTOMER TOOLS IN-HOUSE?
Y
N

DO YOU HAVE IN-HOUSE PROTOTYPE CAPABILITIES?
Y
N

WHAT IS YOUR PLANT CAPACITY UTILIZATION:
%
NUMBER OF SHIFTS CURRENTLY WORKING:
AS OF:
PLANNED ANNUAL PRODUCTIVITY IMPROVEMENT GOAL OVER THE NEXT 5 YEARS:
1
%
22
2
%
3
%
4
%
5
%
%
TOTAL
QAF-080
Rev.-P
03/20/09
Supplier
Requirements
OPERATIONAL PHILOSOPHY MANUFACTURING
DO YOU EMPLOY CONTINUOUS IMPROVEMENT CONCEPTS AS A PART OF
YOUR OPERATIONAL PHILOSOPHY?

YES
NO
COMMENTS:
HAVE YOU DEVELOPED SMEDS OR RAPID CHANGE OVER SET UP METHODS AS
PART OF YOUR MANUFACTURING PROCESS?

YES
NO
COMMENTS:

WHAT ARE YOUR ANNUAL INVENTORY TURNS?

IS PRODUCTION CONTROL DATA DRIVEN OR VISUALLY MANAGED?
DRIVEN
VISUAL
TURNS
COMMENTS:
DO YOU PROVIDE IN-HOUSE TRAINING PROGRAMS FOR EMPLOYEES?

YES
NO
COMMENTS:
BEST DESCRIBE YOUR MANUFACTURING FLOW SYSTEM.

PULL SYSTEM
PUSH SYSTEM
COMMENTS:
BEST DESCRIBE MANUFACTURING CONTROL METHODOLOGY.

CONTINUOUS FLOW
BATCH
DISCREET LOT SIZING
DO YOU RECEIVE OR SHIP MATERIALS/PRODUCTS ON A JIT BASIS?

RECEIVE
YES
NO
SHIP
YES
NO
DO YOU USE THE PRACTICE OF VALUE STREAM MAPPING?

YES
NO
IF YES, FOR WHAT PURPOSE?
COMMENTS:
DOES YOUR COMPANY CURRENTLY USE RETURNABLE CONTAINERS?

YES
NO
DO YOU HAVE A LINKABLE EDI SYSTEM (AIAG FORMAT)?

YES
23
NO
QAF-080
Rev.- P
03/20/09
Supplier
Requirements
Associated Documents
•
VITEC Contact List
•
Supplier Performance Rating
•
DMN – Discrepancy Material Notice
•
Interim Approval Worksheet
•
Supplier Worksheets
•
Packaging Barcode Information and Sample
•
Acceptance Form
24
QAF-080
Rev.-P
03/20/09
Supplier
Requirements
VITEC CONTACT LIST
Quality
Quality/Process Engineering Manager - Aashir Patel
Bus: (313) 633-2276
Cell: (313) 506-0764
Email: [email protected]
Supplier Quality Engineer - Keith Boussey
Bus: (313) 633-2275
Cell: (519) 796-7848
Quality Engineer for ND, JK, GMX222 - Kitaka Porter
Bus: (313) 663-2217
Cell: (313) 410-6773
Quality Engineer for GMX365, GMX211/231 – Joe Polcyn
Bus: (313) 633-2212
Cell: (313) 549- 0815
Warranty Analyst/Lab Supervisor – Brian McElwee
Bus: (313) 633-2256
Cell: (313) 268-5626
Purchasing/Materials
Purchasing / Technology Manager – Karim Amellal
Bus: (313) 633-2273
Cell: (313) 549-9365
IT / Material Manager - Chris Dulcamaro
Bus: (313) 633-2210
Cell: (313) 319-6480
Planner / Scheduler – Bradford Brown
Bus: (313) 633-2254
Cell: (313) 268-1456
Sr. Buyer / Supplier Diversity Coordinator - Kyla Parker
Bus: (313) 633-2296
Cell: (313) 549-6472
QAF-080
Rev.-P
3-20-09
25
Supplier
Requirements
Program Management
Program Manager for DCX platform – Jennifer Owens
Bus: (313) 633-2242
Cell: (313) 378-7241
Program Manager for GM platform - Amber V. Cleveland
Bus: (313) 633-2297
Cell: (313) 407-0756
Plant Manager
Art Villarruel
Bus: (313) 633-2208
Cell: (313) 378-9456
Production (after hours)
Production Supervisor (313) 633-2245
Shipping/Receiving
(313) 633-2262
(313) 633-2238
(313) 633-2271
Main Switch Board
(313) 297-6676
QAF-080
Rev.-P
3-20-09
26
Supplier
Requirements
27
QAF-080
Rev.-P
03/20/09
Detail Information
Page 1 of 2
My Tasks/Corrective/Preventive Actions List/Corrective Action Details/Nonconformance Details
Quality Nonconformance Details
Location
Record No
Status
Type of Report
DMN/NCR
Date of Occurrence
Customer
Product Identification
Supplier
Program
RMA No.
Customer Complaint
Number
VITEC LLC
00000
Closed
Supplier
DMN
Monday, December 18, 2006
Customer
Quality
Personnel
John Doe (SQE)
V0000000 - Fuel Assembly Part - E85
ABC-Company
Lev2
PRR# 000000
Yes
Quantity
14
Affected
Thursday, December 28, 2006
Target
date of
response
to
customer
Formal response
required by customer
Pick-up required
Problem
Exit
Yes
Quality
Problem Discription Here
Problem details
Suspected Cause
Suggested Resolution
Reported By
Reported To
Final Approver
Supplier Issue - See attached documents
Supplier Issue - See attached documents
SQE
Date Reported
SQE
SQE
Thursday, January 04, 2007
Use the following fields to assign responsibility and set the target date for investigation of this report
Location or Supplier
Process
Assign to for
Investigation
Assigned people who
will be involved
and/or advised.
Investigation Target
Date
Comments
Assigned By
ABC-Company
Not Applicable
SQE
QE
Friday, January 05, 2007
See attached reports from ABC Company
SQE
Date Assigned
Use the following fields to enter the results of the investigation and initiate corrective actions if required
Disposition
Return to Vendor
Root Cause
See attached documents from ABC Company for root cause.
Immediate Corrective See attached documents from ABC Company for Corrective Actions.
Action Taken
Is Corrective Action required?
Yes
Corrective Actions implemented or to be implemented
Action
No.
Type
00004
External
Investigated By
SQE
Action
Completion Notes
Required
See attached
documents from
See attached
ABC for root
documents from ABC
cause and
for root cause and
corrective
corrective actions.
actions.
Assigned To
Keith Boussey
Date
Target Date
Completion
Date
Thursday,
Thursday,
January 04, 2007 January 04, 2007
Investigated
Use the following fields to close this report after all of the above information has been comp leted
28
Cost of Quality
$$$$
Credit customer
Yes
Credit Date
Saturday, January 13, 2007
Assign credit issuer
Buyer
Is verification required
See attached documents from ABC for root cause and corrective actions. Corrective actions
QF's Comments
implemented.
Approved By
SQE
Date approved
QAF-080
Rev.
-P
QAF-080
Rev.-O
03/20/09
09/11/07
09/17/07
Detail Information
Page 2 of 2
If verification is required, use the following fields to enter the details of the verification
Was this corrective
action effective?
Verified by
Verificator's
comments
Comments
Approved By
Yes
SQE
DMN Closed
Verification date Thursday, January 04, 2007
SQE
Approval Date
Click to
View
Document Name
PSP 6.184 Oshawa Drill Deep.xls
PSP 6.184 Oshawa 8D.xls
PSP 6.184 Oshawa read across.xls
QAF-259 Supplier Cost Recovery Tracking Form
Notifications associated with this Report
Add to List
Date
Entered
Thursday,
View January 04,
2007
View
29
Entered
By
SQE
Notification Sent to
Buyer
Remove from List
Comments
Date Sent
Select
Deselect
FYI only
QAF-080
QAF-080
Rev.
-P
Rev.-O
03/20/09
09/11/07
09/17/07
Supplier
Requirements
30
QAF-080
Rev.-P
03/20/09
Supplier
Requirements
31
QAF-080
Rev.-P
03/20/09
Supplier
Requirements
32
QAF-080
Rev.-P
3-20-09
Supplier
Requirements
33
QAF-080
Rev.-P
3-20-09
Supplier
Requirements
34
QAF-080
Rev.-P
3-20-09
Supplier
Requirements
35
QAF-080
Rev.-P
3-20-09
Supplier
Requirements
36
QAF-080
Rev.-P
03/20/09
2627 Clark Street
Detroit, Michigan
48210