CV - Mónica Oliveira

MONICA OLIVEIRA
Web and Graphic Designer
SEO, SEM, ONLINE MARKETING & SOCIAL MEDIA
KEY SKILLS AND COMPETENCIES
ABOUT ME
• Able to build relationships with customers and exceptional customer service.
• Confident and able to take the initiative.
• Ambitious, can operate independently and as part of a team.
• Computer literate and proficiency in Portuguese, Danish and English languages.
• Experienced in multimedia/web design, social media and search engine optimisation.
Name:
Mónica Oliveira
DOB:
13/06/1974
Location:
Esplanaden 36, 4 th
1264, Copenhagen K, DK
Mobil:
+ 45 53 77 23 09
[email protected]
Email:
WORK EXPERIENCE
2015
2015
PERSONAL ASSISTANT TO THE AMBASSADOR OF PORTUGAL IN COPENHAGEN
Main Functions:
Keeping the ambassador up-to-date, reporting daily and ensuring accurate translation between Danish, English and
Portuguese. I have acquired skills and tools allowing me to track specific topics across more than 100.000 online news
media.
Responsible for developing and updating the website of the Portuguese embassy in Danish, English and Portuguese.
Administrative and secretarial tasks, such as scheduling appointments, answering/forwarding phone calls, compiling
and typing correspondence. In addition I designed invitations and organised events, e.g. National Day celebration.
2005
Present
FREELANCE MULTIMEDIADESIGNER
Main Functions:
Graphic & Web Designer, webmaster and photographer.
Specialise in Web Layout + Visual Identity + Webshop Development. SEO, SEM and Social Media.
2005
Present
FREELANCE INTERPRETER - Translation Team, Denmark
Main Functions:
Portuguese - Danish interpreter for several Danish institutions, including Danish courts.
2007
2015
SALES AND ONLINE MARKETING MANAGER, Stasia Aps, Denmark
Main Functions:
Responsible for website/webshop maintenance/improvement, Social Media marketing and search engine optimization
initiatives.
I developed social media campaigns using Facebook and Instagram. Achievements: increased sales and
webshop traffic with more than 50% within 2 months.
Whole sale of “lace by stasia” collection – responsible for over 45 shops in Denmark and expansion to Sweden and Norway.
Establishing client accounts, sales contracts, proposals and presentations.
Took part in trade shows and other marketing events. Improving insights on products, market, and sales strategy.
Handled and resolved complaints or concerns from customers. Effectively closing sales, organising logistics and marketing.
MONICA OLIVEIRA
Web and Graphic Designer
SEO, SEM, ONLINE MARKETING & SOCIAL MEDIA
WORK EXPERIENCE
2007
2011
CAFE OWNER, Café XS - Copenhagen, Denmark
Main Functions:
Responsible for establishing daily operations, sales to local business and customers, marketing and visual identity.
As Café owner I learned that key to success lied in the awareness I could create, the perception customers
got, and the relations I could built over time.
Achievement: best reviews in Copenhagen city portal.
1999
2001
EXPORT SALES REPRESENTATIVE - SUPER CLEAN - Denmark
Main Functions:
Selling a universal cleaning product in Denmark and rest of Europe. Mainly visiting the customers and demonstrating
the product.
Our primary customers were, industry, fishing and agriculture but it could also be a restaurant or an office.
Supervised established client accounts – contacted clients regularly to establish effective working relationships;
maintained relationships with the company’s customers.
Wrote concise and effective customer proposals – Prepared sales contracts, proposals and presentations.
Analyzed market potential – Researched prospective customers and potential profit.
Checked quality of account services – Made regular status reports: follow-ups, closings and activities.
Controlled coordination of shipping programs – Oversaw delivery of products.
Reduced stock through specially developed sales activity.
Worked on training new company employees.
Achievements: A month after starting, I was the best performing sales representative in the company.
1993
1997
HOSTESS - HOSPEDEIRAS DE PORTUGAL
Main Functions:
Four years experience as " Hostess ", guiding, managing and helping visitors at events and conferences in Portugal.
Experience includes conferences and fairs in politics, sports, fashion, IT, Travels, Telephony and Automobile.
Responsible for coordinating, booking hotels, transport, arrivals, as well as organizing meals.
1993
1997
MAX MARA - Junior Sales Manager, Porto, Portugal
Main Functions:
Assist with the overall operation of the store to ensure achievement of store productivity, sales and profitability goals.
MONICA OLIVEIRA
Web and Graphic Designer
SEO, SEM, ONLINE MARKETING & SOCIAL MEDIA
EDUCATION
2014 - 2014
SEO, SEM & ONLINE MARKETING
CONTENT MARKETING - SOCIAL MEDIA
IT Kompetence (Copenhagen, Denmark)
2001 - 2003
MULTIMEDIA DESIGNER
Odense Tekniske Skole (Odense, Denmark)
2001 - 2001
GUEST STUDENT - LAW
Kandidaturuddannelse - Jura (Århus Universitet)
1999 - 2000
DANSK PRØVE 2 & DUF EKSAMEN
Studieskolen (Odense, Denmark)
1993 - 1997
LAW (4 years)
Universidade Moderna (Porto, Portugal)
LANGUAGE
SKILLS
PORTUGUESE
DANISH & ENGLISH
SPANISH
ITALIAN
FRENCH
0
5
10
Photoshop
Illustrator
Flash
Dreamweaver
IN-Design
Wordpress
SPANISH
DANISH & ENGLISH
PORTUGUESE
OBJECTIVE
Be ALWAYS the best that I can be.
https://mocreative.carbonmade.com
https://dk.linkedin.com/in/monicabeneditaoliveira