Aero Products, Services and Support

Transcription

Aero Products, Services and Support
Aero Products,
Services and Support
www.satcomdirect.com | www.satcomstore.com
Cockpit to Cabin Communications
CREATING THE ULTIMATE
USER EXPERIENCE
Satellite Communications Solutions
for Business Aviation
TABLE OF CONTENTS
WHO IS SATCOM DIRECT®?…………………………… 1
ENTERTAINMENT
General Services Administration (GSA)
Contract………………………………………… 2
WHERE WE ARE LOCATED…………………………… 3
TRAINING………………………………………………… 5
PROVIDERS
Inmarsat………………………………………… 7
Iridium…………………………………………… 9
Yonder® by ViaSat…………………………… 10
OneViewTM…………………………………… 18
ACCOUNT MANAGEMENT
Plane Simple®………………………………… 19
SkyTicket……………………………………… 20
MOBILE APPLICATIONS……………………………… 21
HARDWARE
SDR…………………………………………… 23
SUPPORT
IN – FLIGHT
FlightDeck Freedom®……………………… 11
SD Flight Tracker…………………………… 13
Aero X®………………………………………… 14
Unity…………………………………………… 24
Satcom OnSite™……………………………… 25
Tele-Medical………………………………… 26
PARTNERS
AeroV®………………………………………… 15
SkyShield……………………………………… 16
Global One Number®……………………… 17
Satcom Integration………………………… 27
Satcom Store………………………………… 28
ndtHOST……………………………………… 29
Who is Satcom Direct®?
Satcom Direct is a privately-held company founded in 1997, headquartered
in Satellite Beach, Florida, with locations around the world. We provide
global satellite communications to corporate, business, military and
government aviation, land-mobile and maritime industries.
General Services Administration
(GSA) Contract
Satcom Direct Communications® (SDC)
provides the U.S. Department of Defense
(DOD) and other government users with
aeronautical, land-mobile and maritime
Inmarsat, Iridium and Ku-band services,
and customized support within a
MAC-III, Information Assurance-compliant
architecture.
From left to right: Jim Jensen, Founder and CEO; David Greenhill, President; Kevin Finegan,
VP of Sales-Americas; Scott Hamilton, CSO; Wayne Hundsdorfer, COO; Curt Gray, CTO;
Paul Newman, CFO.
Satcom Direct pioneered 10-digit dialing service to aircraft in flight,
known as our Global One Number® service. Today, we provide nose-to-tail
value-add services to aviation, including cockpit datalink service, accelerated
high-speed data, real-time traffic monitoring, VoIP services, ATS position
reporting, mobile applications and unified electronic billing. Satcom Direct
is a premier Inmarsat Distribution Partner, Iridium Service Partner and ViaSat
Yonder’s preferred reseller.
[
satcomdirect.com
]
We offer training classes and technology seminars on industry trends,
understanding Inmarsat and Iridium networks, hardware configuration and
troubleshooting techniques. Our dedicated in-house software engineering
team designs new technologies and continually tests onsite in the company’s
satcom lab. As we grow, we continue to maintain our team commitment to
advancing all available services from the flight deck to the cabin.
Satcom Direct’s mission is to keep people connected to their world in the air,
on the ground or at sea, providing the best user experience possible.
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Where We Are Located
With office locations in multiple countries worldwide, no matter where your travels take
you, Satcom Direct is there. Offering sales, service, on-site support and training, our
international reach ensures your satcom solutions are operating 24/7.
Seattle, WA
FlightDeck Freedom Ops
Sales Office
Support Office
+1 321.777.1435
Savannah, GA
FlightSafety/Gulfstream Lab
Sales Office
Support Office
+1 912.508.1661
Alexandria, VA
Government Contracts
Sales Office
Support Office
+1 703.549.3009
Satellite Beach, FL
Primary Ops Center
Training Lab
Satcom Store
Sales Office
Support Office
Secured Data Center
P +1 321.777.3000
F +1 321.777.3702
São Paulo, Brazil
Sales Office
Support Office
+55.11.2538.9068
Farnborough, UK
Training Lab
Sales Office
Support Office
+44.1252.554.460
Dubai, UAE
Sales Office
Support Office
+971.442.11991
Hong Kong, PRC
Sales Office
Support Office
+852.5364.0279
24/7 Technical Support
United States
+1 321.777.3236
+1 888.448.9003
International
+31.594.501.900
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SD Training
The Pipeline – International
Seminar Series
Cabin Communications Training
Our Pipeline Seminars are a new series
of half-day seminars focused on satellite
cockpit and cabin communication trends,
industry updates and emerging products
and services from Satcom Direct.
SD Training
SD Webinars
Satcom Direct’s® Cabin Communications
Satcom Direct® offers webinars on
fundamental satcom knowledge
comprising the backbone of the
In-Flight Connectivity Industry.
Technical Training Class is a two-day
training course covering all aspects of the
Inmarsat satellite system and associated
aeronautical services.
Geared towards maintenance personnel,
this course provides 16 credit hours
towards Inspection Authorization renewal.
In addition, the course provides all aircraft
personnel with an understanding of what
system is onboard their aircraft and how
the system(s) operate. Attendees will
also gain the necessary knowledge to
gather fault information, and properly set
up and utilize classic voice, Swift 64 and
SwiftBroadband aeronautical services.
Each session gives attendees a better
understanding of how each service is
used and how Satcom Direct® can help
flight departments gain the necessary
knowledge to provide connectivity
services to their aircraft.
Previous Webinar Topics
Available for Viewing at
training.satcomdirect.com
Dr. Satcom – Satellite
Communications Health Check
An exclusive service from Satcom Direct
International, this courtesy check by our
satcom doctors ensures customers are
getting the most value from all aspects
of their satcom systems by performing
software and hardware checks, reviewing
service plans and diagnosing and
resolving any specific issues.
In partnership with Flight Safety
International, Satcom Direct offers satcom
technology training classes specifically
for operators of Gulfstream aircraft. The
classes provide comprehensive training
on aircraft cabin communications for
maintenance technicians, corporate flight
attendants and pilots, along with datalink
training for pilots.
The classroom portion of the training
takes place at Flight Safety’s Maintenance
Training Center in Savannah, Georgia,
and the hands-on training is conducted
at Satcom Direct’s Savannah office.
Email [email protected]
for more information.
Rolling Lab Product Road Show
Satcom Direct’s mobile lab travels around
the U.S. to provide free training to
flight departments who utilize Satcom
Direct products and services, updating
customers on new products and features
including new mobile applications and
troubleshooting techniques.
• Yonder® Overview
• Mobile Applications
Available Classes:
• Four-day Cabin Communications
• Aircell AXXESS II
• Broadband Multi-Link (BBML)
• SkyTicket
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Inmarsat Aero
The Aero Standard
Swift 64 Features
SwiftBroadband Features
SwiftBroadband 200 Features
Inmarsat Aero solutions are the standard
for business and military aviation. The
Inmarsat network is utilized worldwide
for providing seamless voice, Internet
and ICAO-approved flight deck safety
services. From the flight deck to the
cabin, Satcom Direct’s® Inmarsat services
provide communications solutions to
support pilots and passengers.
• Provides 64 kbps data per channel
• Designed for Medium & Heavy Jets
• One, two and four-channel avionics
• Coverage over major flight routes
• Designed for Light Jets &
Turbo Props
• Standalone or simultaneous
• IP data rates up to 432 kbps & SB X-Stream™AMBE2 Voice telephony
operation with Inmarsat H/H+
through the same high-gain
antenna
• Coverage over major global land masses down to 20° elevation
®
• Acceleration accomplished via Aero X
• IP data rates up to 200 kbps
• Streaming IP up to 16 kbps
• Acceleration accomplished
• AMBE Voice telephony
via Aero X®
• 4” blade antenna
Classic Aero Voice Options
Aero H, Aero H+ and Aero I provide
global multi-channel voice and flight
deck datalink communications.
SwiftBroadband Coverage
Swift 64 and SwiftBroadband
Swift 64 and SwiftBroadband aero services
are NSA Type 1 securable via STE, KIV-7
and HAIPE devices, compatible with
existing government networks.
Americas
Classic Aero & Swift 64 Coverage
Europe,
Middle
East, Africa
SwiftBroadband 200 Coverage
Asia-Pacific
coverage areas subject to change
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coverage areas subject to change
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Iridium Aero
Iridium Everywhere
Satcom Direct® is a tier one service
provider for Iridium, allowing us to
provide global voice, fax and flight deck
datalink communications to business
and military aviation. Single and
multiple channel Iridium transceivers
are supported.
Yonder ®
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Affordable Mobile
Broadband Service
Yonder® Ku-band Service is an affordable,
high speed Internet service which delivers
network performance similar to typical
cable modem and DSL technology.
Truly Global Service
Iridium Features
Yonder Features
• Voice & messaging services
• AeroV® compatible
• Flight deck datalink solutions available exclusively from
FlightDeck Freedom®
• Browse the web
®
• Send & receive email in real-time
• Fax capabilities
• Access your company’s network through a secure VPN
• ATS position reporting, available only from Satcom Direct®
• Conduct video conferences
From the moment you board until the
moment you step off the plane, you can
use your laptop, smartphone or other
Wi-Fi-enabled devices to connect to
your on-board wireless “hot spot.”
Yonder® Toolkit app available
• Global One Number® option available
Yonder Coverage
®
Iridium Coverage
Iridium’s fully meshed orbiting satellite network provides
an interconnected L-band “canopy over the earth.”
coverage areas subject to change
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FlightDeck Freedom®
FDF Features
• Pre-departure/oceanic clearances
The Freedom to Choose
Have the freedom to choose your
preferred trip planning provider through
Satcom Direct’s FlightDeck® Freedom
(FDF) cockpit datalink service. While
our partners are the leaders in domestic
and international flight planning services,
FDF supports flight deck communications
via Inmarsat, Iridium and SITA VHF
networks. Together, we provide the
best datalink solution for business and
military aviation worldwide.
FlightDeck 360 mobile app available
FDF Trip Planners
• Digital ATIS
• Automatic delivery of takeoff/
landing reports
• Text & graphical weather
• Flight plan & winds upload to Flight Management Computer (FMC)
• Text messaging via email, mobile devices or fax
FDF Portal Features
• Secure communications via
Inmarsat & Iridium
• Manage distribution lists for
messages from aircraft, takeoff/
landing reports, CAS/CMC reports
& engine trend reports
• Integrated datalink & trip planning packages with Rockwell Collins Ascend & Jeppesen
• Set up short codes to simplify sending of messages from the aircraft
• FANS (CPDLC & ADS-C) Air Traffic Services (ATS) messaging
• Designate who is authorized to send messages & emails to the aircraft
• Cabin systems monitoring available exclusively with FDF
• Select unique service features including automatic Pre-Departure Clearance uplink, automatic receipt of service advisories & other
aircraft-specific features
Flight Tracker mobile app available
fdf.satcomdirect.com
FDF VHF coverage
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SD Flight Tracker
Flight Tracking Solution
Satcom Direct’s® SD Flight Tracker is
the world’s first global flight tracking
solution. Precise fleet coordinates are
displayed using data transmitted via
Inmarsat, Iridium, Yonder and SITA VHF,
as well as Satcom Direct’s® FlightDeck
Freedom® service.
Aero X®
SD Flight Tracker Features
• NEXRAD & satellite weather
overlays
• Full-screen mode for enhanced worldview
• Real-time aircraft log on/off status
• Aircraft configuration & profile
You can also track aircraft via email
using Satcom Direct’s® exclusive
TrackerMail service on your PC, tablet
or mobile device.
• Send messages to the flight deck
Cruising at Higher Levels
Aero X® provides unparalleled levels
of global high-speed data exchange
by utilizing acceleration technology via
Inmarsat’s Swift 64 and SwiftBroadband
networks. Aero X® is compatible with the
EMS Cabin Network Accelerator (CNX),
the Honeywell CG-710 Communication
Gateway Unit and the Satcom Direct
Router (SDR).
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How Aero X Works
®
AIRCRAFT
DATA COMPRESSION
• TrackerMail email function
Flight Tracker mobile app available
SATELLITE
SD Flight Tracker
GROUND EARTH STATION
Aero X® Features
Aero X® GROUND EQUIPMENT
DATA DECOMPRESSION
• Utilized compression &
acceleration technology
• Reduces operational costs
• Incurs no additional costs from
Satcom Direct®
• Used by the U.S. military, business aviators & international governments
INTERNET
• Customized router configuration
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SkyShield
AeroV ®
Voice Over Internet Protocol
(VoIP)
Satcom Direct’s® AeroV® service was the
first Voice over Internet Protocol (VoIP)
solution designed and built specifically
for aviation. AeroV® offers unlimited
calling using any aircraft broadband
Internet connection—no computer
needed. Anyone with a landline, mobile,
aircraft or VoIP phone can receive your
call. And when someone calls you direct
or through your Global One Number®,
your phone rings as usual.
How AeroV Works
®
AIRCRAFT
VoIP HANDSET/SMARTPHONE
SATELLITE
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SkyShield
SkyShield allows you to control your
in-flight Internet usage by blocking
unneeded processes that slow down your
connection and increase your data costs.
SkyShield acts as a filter for certain
software processes and applications
that use large amounts of data, such as
program or software updates that run in
the background, streaming audio and
video websites, and social media feeds.
Free up your in-flight data connection for
what is most important to your mission.
You can choose from three preconfigured
options or request a custom filter built
by Satcom Direct.®
Satcompreconfigured
Store Featuresfilter
Three
options:
• Tier 1: Mainstream software
updates
• Tier 2: Tier 1 + Mainstream
audio and video
• Tier 3: Tier 1 + Tier 2 +
Mainstream social media
AeroV® mobile app available
GROUND EARTH STATION
INTERNET
AeroV® Features
• Integrates with Global One Number®
• Supports Cisco handsets
AeroV® GROUND EQUIPMENT
• Supports SIP protocols
• Premium sound quality
• Caller ID, call waiting & call hold
• 3-way conference calling
• 24/7 customer support via 7-7-7-7
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PSTN
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Global One Number®
Simplified Calling
Satcom Direct’s® Global One Number®
(GON®) utilizes patented technology,
providing you with quick, easy voice and
faxing to your aircraft.
+1 3 2 1 .7 5 7 .0200
demo number
ATS Positioning
OneViewTM
GON Features
®
• Simple dialing to the aircraft anywhere in the world
• Domestic & international
Global One Numbers® available
• Quick, dependable connections
• Voice & fax through the same
Global One Number®
• Customized multi-lingual greetings
& menu prompts
In-Flight Television
With OneView™ service from Satcom
Direct®, you can access DIRECTV®—
America’s #1 satellite television service.
OneView™ service is available throughout
the continental United States and includes
up to 150 channels. International freeto-air programming is also available in
Europe, the Middle East and India.
New York
Shanwick
Gander
Bodo
Iceland
TM
United States
Eastern Europe: ASTRA region
Western Europe
6 Santa Maria
7 San Francisco
8 Auckland
9 Brisbane
0 Johannesburg
To ensure that ATS can contact your
aircraft if required, pilots are encouraged
to reference the aircraft GON in the
“REMARKS” section of their flight plan.
OneView™ service is compatible with
Honeywell’s AIS-2000 Multi-Regional
Airborne Information System and Rockwell
Collin’s Tailwind 100 and 300 systems.
OneView Coverage
In place of the HF radio, pilots can dial
their Global One Number® from the flight
deck phone and press “#” any time after
hearing the customized greeting.
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Eastern Europe: HOTBIRD region
Middle East: ARABSAT region
Middle East: NILESAT region
India
DIRECTV Networks Available
®
Standard Channels
ACCESS® Assistance
& MedAire® Medlink
Customers can utilize AirCare ACCESS®
Assistance or MedAire® Medlink Service
by dialing the aircraft Global One Number®
and pressing “0” during the customized
greeting.
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Premium Movies
Sports Packages
Copyright 2013 DIRECTV Inc. DIRECTV logo is trademark of DIRECTV, Inc. and is used with permission. All other marks
property of their respective owners. All programming and pricing subject to change at any time. Eligibility for local channels
based on service address.
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SkyTicket
Plane Simple®
24/7 Admin &
Troubleshooting Tool
®
Plane Simple is an online account
®
management tool for all Satcom Direct
customers which provides aircraft
communications data in real-time.
PS mobile app available
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SkyTicket
Plane Simple Features
®
• View aircraft communications
systems status & traffic
• View satcom configuration, maintenance information
& technical support documents
• Email alerts
• View voice & high-speed data activity
• Online invoicing & payment
• Aircraft Internet speed test
Aircraft owners and operators now have
the choice to bill selected passengers for
data consumed in-flight. Designed and
built to fit customer needs, SkyTicket
provides an online account management
system via Satcom Direct’s Plane Simple®
website where administrators can specify
the amount of data each passenger
can use as well as configure a variety of
flexible billing options. Plane Simple®
also enables administrators to view
time thresholds, transaction history and
connection history.
SkyTicket Features:
• Supported by Inmarsat’s
SwiftBroadband network
• Data traffic usage can be separated
& billed to selected passengers
• Manage each passenger‘s data
usage via Plane Simple®
• Flexible billing options
• SwiftBroadband usage calculator
& threshold monitoring
• Message Center
ps.satcomdirect.com
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mobile
apps
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Mobile Applications
AeroV : In-Flight Softphone
®
MATA: Mobile Access Troubleshooting Application
AeroV® Mobile Features
MATA Features
• In-flight softphone that works with Yonder®, Inmarsat & Iridium satellite networks
• Troubleshoot connectivity & configuration of satcom systems on-board your aircraft
• Secure connection for easy & efficient communication during flight
• Networking commands include Ping & Traceroute
• Supplies a pre-configured provider list for most manufacturers
• Results can be sent via email or SMS to the Satcom Direct® support team
• Intuitive interface for multiple call management to utilize phone contacts, swap, merge, split & transfer calls
FlightDeck 360: Tablet-Based Flight Deck Data
PS Mobile: Account Management
FlightDeck 360 Features
PS Mobile Features
• Pre-departure & oceanic clearances
• Access detailed records for all of the active services available on-board your aircraft
• Digital ATIS
• Monitor cabin communication status & usage
• Configuration summaries, daily & monthly usage records, as well as in-depth call traffic information
• Email messages to FlightDeck 360
• View most recent &/or current flight leg information
• Request technical support from Satcom Direct® in-flight
• View coverage areas for Inmarsat, Yonder®, OneView & SITA VHF satellite networks
getORT+: Mobile Satcom Support with Unity
getORT+ Features
SD Flight Tracker Features
• Load ORT+ files onto Honeywell SDU
• Displays precise fleet coordinates using data transmitted via Inmarsat, Iridium, SITA ®
VHF, Yonder & other Broadband networks, as well as Satcom Direct’s FlightDeck ®
Freedom service
• Support loading AIS-2000 SatTV systems with channel listing & receiver information
• Standard, satellite or hybrid map overlay options
• Includes preloaded ORT files from Satcom Direct®
• NEXRAD, time zone & communications network overlay options
• Ability to load ORT files received via email
• Display settings are synchronized with the SD Flight Tracker web account to automatically reflect changes in both accounts
• Upload ORT & other configuration files
• Included with the Unity kit
Get Satcom: Mobile Satcom Support with Unity
Get Satcom Features
• Easily connect to variety of satcom equipment for troubleshooting, diagnostics
& maintenance information
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SD Flight Tracker: Global Flight Tracker
Yonder Toolkit: Real-time Yonder
®
Terminal Management
Yonder® Toolkit Features
®
• Share serial console with remote web users over Wi-Fi or 3G for support & training
• Monitor & manage the ViaSat Yonder satellite terminal & service
in real time on-board your aircraft
• Upload log files to cloud-based server
• Moving map display with service coverage maps
• Send log file data to Satcom Direct’s® 24/7 technical support team
• Capture log data to send via email for maintenance analysis
• Included with the Unity kit
• Monitor & collect real-time diagnostics
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SDR
Unity
|
SATCOM DIRECT ROUTER
Unity
Unity enables your avionics technicians
to connect to various satcom systems
via a personalized selection of terminal
adaptors and mobile applications
for troubleshooting, diagnostics and
configuration information.
SDR
The SDR is a next-generation aircraft
network router that simplifies cabin
communications and allows simultaneous
use of multiple satellite connections.
Using intelligent traffic control, the SDR
allows multiple systems to operate on the
aircraft without additional wireless access
points, creating the ability for separate
guest or dedicated VVIP networks. While
on the ground, 3G/4G connectivity is
possible through the SDR, and data plans
for domestic and global roaming with the
SDR’s Dual-SIM module are available to
provide the best roaming rates around
the world.
The SDR also supports mobile applications
for on-board cabin services such as a
moving map and Flight Tracker, command
and control of satellite links, and real-time
connection status reporting.
Specifications:
•
•
•
•
Size: 10.9”L x 9”W x 3.7”H
Weight: <10 lbs.
Power: 28V DC
Certifications:
–DO-160G, DO-178B Level E
Get ORT+ mobile app available
SDR Features:
• Satellite-ready solution for L-band,
Ku-band, Ka-band, and X-band
communications
• Gigabit Ethernet Support – 8 ports
for WAN, LAN and cabin
connectivity
• 802.11n Dual band (2.4 +5.0 GHz) Wi-Fi
• Multiple Wi-Fi network support
allows for separate guest and/or
VVIP networks
• Upload log files to cloud-based
server
• Send log file data to Satcom
Direct’s® 24/7 technical support team
EMS Aviation (Honeywell)
• HSD 400, HSD 440
• CNX 100, CNX 200
• 3G/4G Data Support for Internet
access on the ground & remote
support
• HD-710
• Aero XR® allows acceleration,
compression & optimization of
multiple satellite links
• Share serial console with remote
web users over Wi-Fi or 3G for
support & training
Unity Supported Equipment
• CCU 100, CCU 200
• Discrete I/O Support – 4 input
& 4 outputs available
• Interface with satcom equipment
through your iPhone, iPad & iPod
Get Satcom mobile app available
• ISDN Support – 2 ports providing
4 channels of Swift 64 and voice
calling using AeroV®
• ARINC 429 Support – 4RX, 2TX
interfaces for location services
and/or engine trend monitoring
Unity Features:
Honeywell
• SDU (MCS 3000/4000/6000/7000)
• CG-710, CR-710
Rockwell Collins
• HST-2110
• SAT2200
Thrane & Thrane (Cobham)
• Aviator Series (200/300/350/700)
iPad optional (4G/LTE optional)
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Tele-Medical Support
Satcom OnSite™ Service
OnSite Technical Support
A Plan for the UnplannedTM
Satcom Direct’s® premier service—
Satcom OnSite™ (S.O.S)—provides
technical services and support at the
customer’s location for any aircraft in
distress. Satcom Direct proprietary
software tracks satellite systems statuses
and triggers alerts and notifications when
connectivity issues arise. Our specialists
then contact customers to perform
system and configuration checks,
resolving any problems.
Satcom Direct® has teamed up with
Aircare Access® Assistance to provide
an affordable, comprehensive medical
program that includes 24/7 worldwide
tele-medical and tele-support services
that flight departments of any size can
use every day.
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Satcom Direct’s® FlightDeck Freedom®
datalink service enables the Aircare
Access® Assistance team to track
your aircraft in real time, prepare for
emergency situations that may occur
along your route of flight, and contact
the aircraft via text message or voice.
The S.O.S. program was developed and
is supported by our Microsoft, Network+
and Cisco certified personnel. Our
technical support team is the best in
the industry and specializes in satcom
systems, cabin and flight deck avionics
and network engineering.
When a medical emergency strikes
in-flight and timing is critical, Aircare
Access® Assistance could be the most
important call of your life. Peace of mind
starts here.
S.O.S.™ Features
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Satcom Direct Technical Support
• On-site technical support
& customized training
• Real-time monitoring of aircraft satcom systems
Medical Assistance
Travel Assistance
Universal Assistance
• Satcom hardware troubleshooting for all avionics types
• Medical Examiner Consults
• TravelerALERTS
• Embassy Referral
• Medical Referrals
• Immunization Requirements
• Cultural Reports
• New aircraft communication
systems consulting
• Medical Monitoring
• Passport/Visa/Customs
• Legal Referrals
• Prescription Replacement
• Lost Document Assistance
• Financial Guarantees
• Evacuation Coordination
• Emergency Travel
• Translation Services
• Hospital Admission
• Flight Tracking via FDF
• Urgent Message Relay
• 24/7 technical support by phone
• Up-to-date satcom system
& router configurations
™
• Full activation & system set-up
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Exclusive Partner
Exclusive Partner
Satcom Integration
Browse, Learn, Purchase Online
With multiple options for satellite
communications systems on-boardan
aircraft, data networking and voice
communications have become
exponentially more complicated. The
Satcom Integration team works with all
major manufacturers and vendors and
is well-versed in product capabilities
and limitations—allowing you to receive
specialized guidance towards the best
mix of products and services appropriate
for your mission.
Satcom Store is your one-stop-shop for
all global satellite voice and data needs
with a complete line of handhelds,
BGAN terminals, aeronautical and
maritime equipment. With 24/7 technical
support and an emphasis on superior
customer service, Satcom Store has you
covered no matter where you are.
Satcom Integration is Satcom Direct’s
exclusive product development and
integration services partner. From initial
consultation to final implementation,
Satcom Integration will be there every
step of the way.
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Satcom Store Features:
• Satellite phones for purchase & rent
• BGAN for the ideal mobile office
• Maritime broadband
• Domestic and international Global
One Numbers®
• Disaster preparedness kits & satcom
accessories
• Online account management with
Satcom Simple
• Secure checkout
®
• 24/7 technical support
[ www.satcomintegration.com ]
www.satcomstore.com
Satcom Integration Services
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Exclusive Partner
Cloud Computing
Satcom
Store
Features
ndtHOST
Features:
ndtHOST adheres to a philosophy
uncommon among cloud service
providers—crafting custom solutions
for individual customers is better
business than promoting one-sizefits-all products aimed at the masses.
The team at ndtHOST helps decision
makers cut through the cloud hype. Not
every business process can move to the
cloud—at least, not yet. Find out if going
cloud is right for your business.
• 25,000 sq. ft purpose-built facility
• SSAE 16/SAS 70 II certifications
• Tier III data center
• Fully redundant systems
• Private access suites
• Caged areas
• Racks, cabinets & per rack units
• Secure fiber connectivity
• Custom-engineered solutions
ndtHOST is Satcom Direct’s® exclusive
cloud service provider partner.
ndtHOST…your business, your cloud.
[ www.ndtHOST.com ]
Cloud Computing Diagram
TABLET
SMART PHONE
YOU
DESKTOP
INTERNET
NOTEBOOK
SECURITY
APPLICATIONS
DATA
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Satcom Direct
World Headquarters
1901 Highway A1A
Satellite Beach, FL32937 USA
P +1 321.777.3000
F +1 321.777.3702
www.satcomdirect.com
www.satcomstore.com
Satcom Direct
International Headquarters
Farnborough Airport, Hangar 2
Farnborough, Hampshire GU14 6XA, UK
P +44.1252.554.460
www.satcomdirect.co.uk
www.satcomstore.co.uk
24/7 technical support: +1 321.777.3236
[email protected]
© 2013 Satcom Direct, Inc. All rights reserved. Printed in U.S.A 06/13
Registered trademarks are property of their respective owners.
Experience
Satcom Direct’s®
Service Video

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