Sunquest heads south, WestJet heads east and clients get more

Transcription

November 21, 2013
Volume 41 Issue 43
C A N A D A ’ S
T R A V E L
T R A D E
P U B L I C A T I O N
Sunquest heads south, WestJet heads
east and clients get more flight options
TORONTO — With its new U.S. gateways
program Sunquest is hoping to tap the estimated five million Canadians who cross
the border every year for cheaper airfares.
Meanwhile WestJet is using Dublin as
a test case for European expansion with
new flights out of St. John’s and Toronto
(see next story).
Offering 26 new routes out of Buffalo,
NY, Burlington, VT, Detroit, MI, Bangor, ME
and Bellingham, WA, to 14 U.S. destinations
and 12 Caribbean and Mexico destinations,
Sunquest says its new service is a natural extension of its product offering.
“As long as significantly cheaper flights
are available from the U.S., Canadians will
THISWEEK
8
10 MILLION MARK
10
#AWESOMESTRALIA
Porter Airlines welcomes its 10 millionth
passenger
New G Adventures campaign has
incentives for agents, clients
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38
SMILE WITH AIR MILES
Travelweek’s Learning Centre launches
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FEATURE THIS
Cuba Cruise offers pre-booked shore
excursions starting next month
continue to fly from U.S. border cities,”
says Frank DeMarinis, President, Sunquest. “We are giving customers what
they clearly want, which is an option to
save money on their vacation by booking
cross-border packages with a reputable
Canadian company and paying for it in
Canadian dollars.”
Sunquest will partner with several carriers for the flights, including American
Airlines, United Airlines, JetBlue Airways
Corp. and Delta Air Lines.
Three out of four U.S. border city packages are cheaper than the equivalent Canadian package, says DeMarinis. Sunquest’s
examples include Buffalo to Punta Cana,
from $1,096 per person, including taxes, for
a seven-night package at the Ocean Sand
by H10. The $826 per couple in savings is
based on the equivalent flight from Toronto departing on Dec. 8, 2013.
Agents will earn regular Sunquest
commission on the packages.
Will the program fly? One Toronto
agent said her clients “will not do crossborder for a package”.
Another Toronto agent, Linda Josimovic,
Branch Manager with Marlin Travel at Bay
and Bloor, says both her younger clients,
and her senior clients with good health
and more time, will be receptive to the new
Take in the sights, sounds and flavors of ultramodern Dubai on your
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topnews
flights. She adds that since U.S. airlines
are very familiar with this booking pattern from Canadians, “they are coming
directly to us and the consumer I would
imagine to offer their services, like airport
parking deals, overnight hotels, etc.”
New routes to the Caribbean and
Mexico include:
O Bangor to Cancun, Montego Bay
and Punta Cana (US Airways, Delta,
American Airlines)
O Burlington to Cancun, Montego
Bay and Punta Cana (Delta, US Airways,
United Airlines)
O Buffalo to Cancun, Montego Bay
and Punta Cana (US Airways, American
Airlines, United Airlines, Delta)
O Detroit to Cancun, Montego Bay
and Punta Cana (American Airlines, US
Airways, United Airlines)
Bangor to Orlando (US Airways, Delta)
Detroit to Orlando and Las Vegas
(Delta, United Airlines, US Airways)
All of these new border city routes
are available to book in Revnet (the
blue screen). Agents can also use their
favourite shopping platforms (GDS/
Sirev) to access a selection of these new
routes, including all of the sun destinations.
For more information and to book
visit SunquestVacationsAgent.ca.
O
O
From Dublin, passengers can access
low-cost flights to more than 100 cities
in Europe.
Flights depart Toronto at 5:15 p.m. and
St. John’s at 11:15 p.m., arriving in Dublin at
7 a.m. (WS16). Return flights leave Dublin
at 8:20 a.m. and arrive in St. John’s at 9:55
a.m. and Toronto at 1:21 p.m. (WS 17). Introductory one-way fares including taxes,
fees and surcharges will start at $199 from
St. John’s and $298.66 from Toronto.
WestJet adds Dublin
with 2014 summer
service ex YYZ, YYT
CALGARY — WestJet will offer service
to Dublin out of Toronto and St. John’s
Resorts & Spa
TORONTO DEPARTURES . ONE WEEK . ALL INCLUSIVE
We are giving customers what they clearly
want, which is an option to save money on their
vacation by booking cross-border packages with a
reputable Canadian company and paying for it in
Canadian dollars.
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To U.S. destinations:
O Bellingham to Las Vegas, Anaheim,
Los Angeles, Phoenix and Honolulu
(Alaska Airlines, Delta, United Airlines)
O Burlington to Orlando, New York
City and New Orleans (United Airlines,
Delta, JetBlue)
O Buffalo to Las Vegas, Orlando and
New York City (Delta, United Airlines,
American Airlines, JetBlue, US Airways)
next summer, with connections available from Halifax, Montreal, Vancouver, Calgary, Edmonton, Winnipeg and
other cities across WestJet’s network.
Service is scheduled to run June 15 –
Oct. 5, 2014, with daily nonstops from
St. John’s and daily direct flights from
Toronto. The route will use WestJet’s
Boeing Next-Generation 737-700 series
aircraft.
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topnews
SUMMER STAYS LONGER IN BERMUDA.
NOW YOU CAN, TOO.
Stay 3-5 nights and enjoy an extra night free.*
Learn more at GoToBermuda.ca.
* Restrictions apply.
Asked if WestJet plans to add to its
European network, Brie Ogle, Media
Relations, WestJet, said Dublin “is really a chance for us to learn more about
transatlantic flying, rather than a means
to establish ourselves in the European
market. We have a history of slow and
steady progression and this method has
served us well for nearly 18 years. New
seasonal service to Dublin is going to be
a great learning experience, and we will
evaluate from there.”
She adds that the market from Atlantic Canada – where more than 20% of
residents claim Irish ancestry – has a lot
of potential.
“Expanding new service is something
we have demonstrated that we excel at:
introducing new markets with lower fares
through our winter and summer schedule deployments. Because we are always
looking for ways to optimize the network
schedule, we can try initiatives like this to
see if it works. If it does, as we anticipate,
then it’s important learning we can add to
our tool kit. If it’s not, it’s a low-risk, lowinvestment opportunity that we tried to
leverage. Our guests, our shareholders and
our WestJetters expect that from us.”
Will there be Europe packages with
WestJet Vacations? The airline wants to
get the new summer service under its
belt before it starts getting into the vacation side of things, said Ogle.
Worldwide 2014
Carnival introduces
enhanced affinity
group program
based on Carnival
Conversations
feedback
North America
Britain & Europe
Florida & Myrtle Beach
Cruises
South Africa
Request your brochure today!
LQIR#GHQXUHWRXUVFRP
71 Mount Hope St., Lindsay, ON
Registration: 50009376 and 50009377
4 TRAVELWEEK November 21, 2013
MIAMI — Carnival Cruise Lines is introducing an enhanced affinity group
program offering attractive new group
rates and complimentary amenities
for top selling individual fares booked
into groups, making it easier for travel
agents to highlight the value of affinity
group cruises to their clients.
The enhanced program, which is effective for all sailings departing on or after Feb. 1, 2014, is a result of travel agent
feedback from recent Carnival Conversations events.
“Building strong affinity group business
is one of the most lucrative earning opportunities for travel agents,” said Mike
Editor
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Managing Editor
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Associate Editor
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French Journalist for Profession Voyages
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Graphic Designer
Jonathan Carmichael, Ext. 126, [email protected]
Web Application Developer
Antonio Carito, Ext. 134, [email protected]
Online & Production Coordinator
Michael Smith, Ext. 125, [email protected]
Business Development Manager
Sue Winiecki, Ext. 127, [email protected]
Business Development Manager
Annie Cicvaric, Ext. 131, [email protected]
Director, Product Development
Toni DeFino, Ext. 136, tdefi[email protected]
Circulation
Denys Cruz, [email protected]
Accounting
Marie Mercado, Ext. 121, [email protected]
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Group Publisher
Gerald Kinasz, [email protected]
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ALL FLIGHTS OFFER SUNWING AIRLINES’ CHAMPAGNE SERVICE
All guests experience Elite Service
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Bon Voyage glass of champagnet$IPJDFPGIPUNFBMTt8ine
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hot meals t 4PGUESJOLTt4OBDLTt)PUUPXFMTFSWJDFt-FBUIFSTFBUJOH
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JAN 07 & 14
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JAN 07 & 14
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LIVE IT TO BELIEVE IT
Toronto departures. All prices are gross per person based on double occupancy for 7 nights on all inclusive vacations (unless otherwise specified) and were available at the time of
printing. Seats at the above prices are limited and subject to change without prior notice. Applicable to new bookings only. Not combinable with any other offers. Transportation
taxes & related fees shown must be pre-paid. Applicable local taxes payable at the destination are extra. Flights are with Sunwing Airlines or Travel Service. For full terms and
conditions, please refer to the Sunwing Vacations 2013/14 brochure. 27 Fasken Drive Toronto Ontario M9W 1K6 Ont Reg #2476582 | 11212013
topnews
BEYOND
the
UNEXPECTED
OPENING DECEMBER
2013
...WHERE A POOL
IS IN THE SKY
THE
®
SANDALS
of tomorrow
Sandals goes beyond the unexpected
to create a level of contemporary
design and luxury never before seen
at an all-inclusive resort. Expect to
see floating SkyPools, a living room
inside a pool, and Tranquility Soaking
Tubs on oceanview balconies. Plus
other firsts like the Caribbean’s
finest steakhouse. These are just a
few of the innovations waiting to be
discovered at the Sandals of tomorrow.
...WHERE A LIVING
ROOM IS IN A POOL
Forinformation,
more information,
For more
contact your
call 1-800-545-8283
Tour Operator
or1-800-SANDALS
or visit
sandals.com
sandals.com
Sandals is a registered trademark. Unique Vacations, Inc. is the
affiliate of the worldwide representative of Sandals Resorts.
®
Julius, Carnival’s senior managing director
of U.S. trade sales. “We’re excited to make
it easier than ever for agents to book this
valuable business by introducing very
attractive group rates and adding more
value through the inclusion of amenities
for our top selling fares.”
With the new changes, Fun Select,
Early Saver and Past Guest fares may
be added to groups with complimentary amenity points. Additional fares
such as Super Saver, resident, senior
and promotional fares remain eligible
to book into groups with the option to
buy amenity points at the price of one
dollar per point per cruise day; these
fares all receive tour conductor credits
if booked into a group.
As part of this launch, Carnival is offering complimentary amenity points
on promotional fares through the end
of February 2014.
New group fares begin at $259 for
three- to five-day cruises and $459 for
voyages of six days or longer.
For additional information and training
materials related to the new group program, travel agents may visit GoCCL.com.
With 700 agents
registered, CLIA
expects recordbreaking cruise3sixty
in 2014
FORT LAUDERDALE — With nearly
700 agents already registered, Cruise
Lines International Association is building towards a record-breaking 10th Anniversary cruise3sixty conference and
trade show, April 2-6, 2014 at the Broward County Convention Center here.
As part of the 10th year celebration,
the association is introducing 10 new
CLIA seminars. Combined with an expected record 20-plus ships available for
inspection, agents will be able to earn
more CLIA certification credits than at
any previous cruise3sixty conference.
Sign up for the ship inspections and
seminars has been available since late October for conference-registered agents.
“Cruise3sixty is all about CLIA and
its member lines delivering unmatched
value to our agent and agency members
as well as to our suppliers, exhibitors
and sponsors. And, as a great showcase
for our industry, we anticipate another
great event that travel agents should
be sure to attend,” said Christine Duffy,
CLIA President & CEO.
CLIA members and non-members
can register at cruise3sixty.com. CLIA
expects a sold-out conference and
urges agents to take advantage of early
registration to ensure first choice of
available seminars and ship inspections.
Sandals Barbados
welcomes its first
guests
BARBADOS — Sandals Resorts has welcomed its first guests here with the official opening of Sandals Barbados, the
newest addition to the Luxury Included
portfolio.
Newlyweds Eva Kowalski and Thomas Ulewicz from Chicago were the first
to check-in to the property, greeted by
the newly appointed General Manager
of Sandals Barbados, Josef Zellner.
Originally from Austria, Zellner is
no stranger to Sandals Resorts and has
made the Caribbean his second home.
He comes to Barbados most recently
from Sandals Montego Bay where he
served as General Manager for the past
four years. With over 30 years of hospitality experience, he previously oversaw
both Sandals Regency La Toc Golf Resort & Spa and Beaches Turks & Caicos
Resort Villages & Spa.
“Barbados is a beautiful island that I
have already begun to fall in love with,”
said Zellner. “This resort is a great addition to our brand and I look forward
to welcoming more guests to our newest destination and continuing to share
our renowned Sandals hospitality.”
Sandals Barbados offers a selection of
280 luxury accommodations that range
from beachfront suites to rooms situated in the resort’s lush tropical garden.
Grand Bahia Principe Jamaica
Winter Early
Booking Bonus
Savings of
*
10%
Book By Nov 30/13
Plus Enjoy the Exclusive
Club Diamond Inclusions*
Runaway Bay, Jamaica
Dynamic prices include hotel accommodation in a Club Diamond
Junior Suite - (AI) at the 5-star Grand Bahia Principe Jamaica,
along with roundtrip airfare to Jamaica
7-NIGHT STAY DEPARTING
FROM OTTAWA
FROM WINNIPEG
FROM HALIFAX
1879
$1983
$2019
$
CDN p.p. Jan 5/14
Taxes add $162
Flight on WestJet
CDN p.p. Jan 5/14
Taxes add $165
Flight on WestJet
CDN p.p. Jan 5/14
Taxes add $168
Flight on WestJet
PRICES FEATURED BELOW ARE PER NIGHT, ACCOMMODATION ONLY
PUNTA CANA
Grand Bahia Principe Bavaro
Club Diamond Junior Suite
CANCUN
Grand Bahia Principe Tulum
Club Diamond Hotel Room
269
317
JAMAICA
Grand Bahia Principe Jamaica
Club Diamond Junior Suite
349
$
$
$
Taxes included
Taxes included
Taxes included
Visit www.holidayhouseagent.ca and click on the TravelGenie logo!
Prices for hotel only are per room per night based on double occupancy and valid for travel from Jan 5-12/14. Dynamic pricing is per person based on double
occupancy and is valid for travel Jan 5-12/14. Prices and availability are subject to change without prior notification and were available on Nov11/13. Black- out
dates and restrictions apply. Savings are reflected in the advertised rates. Surcharges may apply Hotel taxes are included in the dynamic pricing and
accommodation only prices. Not included: transfers or car rental .* Early Booking Bonus is valid on new bookings at the advertised resorts now-Nov 30/13 for
travel Dec 23/13- Apr 30/14. Club Diamond Inclusions: Clients will enjoy a private check-in. Welcome drink upon arrival, welcome letter from the General
Manager in your room on arrival, VIP amenities, bath robes and slippers in your room for use during your stay, coffee maker & tea in your room restocked daily,
beach towels in your room upon arrival, use of a private lounge for Club Diamond guests with free internet access (limit of 15 minutes per room per day), daily
local news via Bahia Principe newsletter, one additional a la Carte dinner per week for Club Diamond Guests (4 in total), Club Diamond guests will have the
use of an exclusive section of the main buffet restaurant for breakfast and lunch, 20% Discount on Spa Services, complimentary in-room safe
Holiday House are wholly-owned divisions of Thomas Cook Canada Inc. 75 Eglinton Ave. E., Toronto, ON M4P 3A4, Ont.
Reg: 50012702. Visit www.holidayhouseagent.ca for full terms & conditions.
Book a vacation for your client
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topnews
A program of enhancements is planned
to further ‘Sandalize’ the property, with
changes to the design aesthetic and the
addition of new restaurants.
For more details about Sandals Barbados, visit sandals.com/main/Barbados.
JTB unveils new ad
campaign, launches
destination-wide deal
TORONTO — The Jamaica Tourist Board
has launched a new advertising campaign
“JAMAICA – Get All Right.”
The island’s new commercials are set
to Bob Marley’s ‘One Love’, performed
by Jamaican musicians Bass Over Babylon, intercut with images of people
across the island demonstrating how
they Get All Right. The ad can be seen
at http://bit.ly/1cZgba6.
“The Jamaica Tourist Board’s vision is to
convey Jamaica as more than a vacation
location: it’s a place where visitors feel a
relaxed, undeniable bond to the destination,” said John Lynch, Jamaica’s Director
of Tourism. “We want people to think of
Jamaica as their home away from home; a
place where they can ‘Get All Right.’ We’re
also launching a winter ‘Get All Right’ destination-wide promotion with a number of
hotels providing savings across the island.”
The JTB has teamed up with 13 participating hotel properties for an exclusive
promotion, available for booking by Dec.
15 for travel Jan. 1 to April 1, 2014.
The Buy Three Nights and Receive
the Fourth Night Free deal is available
at Holiday Inn SunSpree, Montego Bay;
Jewel Dunn’s River Beach Resort & Spa;
Jewel Paradise Cove Beach Resort &
Spa; Jewel Runaway Bay Beach & Golf
Resorts; The Courtleigh Hotel & Suites;
The Jamaica Pegasus; The Knutsford
Court Hotel and The Tryall Club.
The Buy Four Nights and Receive the
Fifth Night Free is available at Golden
Cove Resorts; Grand Palladium Jamaica Resorts and Spa and Hotel Mock-
ing Bird Hill. And clients can Buy Five
Nights and Receive the Six Night Free
at Sandals Grande Riviera Beach & Villa
Golf Resorts and Oasis at Sunset
Seasonal surcharges, blackout dates and
availability apply. The offer must be requested at the time of booking the hotel
with promo code GET ALL RIGHT (and
use ALL RIGHT for Sandals Riviera). See get
allrightjamaica.com and visitjamaica.com.
Porter Airlines passes
the 10 million mark
TORONTO — Porter Airlines carried passenger number 10 million on Nov. 8.
“This is a nice milestone for us to recognize after just having celebrated seven
years of service in October,” said Robert
Deluce, president and CEO of Porter Airlines. “New passengers are trying Porter
every day and our entire team is grateful for each of the 10 million trips people
have chosen to fly with us.”
YOU ARE AN
AGENT OF CHANGE
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Welcome cocktail · Unlimited international drinks · In-room liquor dispenser · In-room mini
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topnews
In 2007, Porter’s first full calendar year
of business, 300,000 people travelled
with the airline. A record of 2.5 million
passengers flew in 2012.
“Our growth shows that travellers are
extremely satisfied with the distinct service
they experience with Porter,” added Deluce.
Porter now operates a fleet of 26
Bombardier Q400 aircraft and serves 19
regional destinations in Eastern Canada
and the U.S. A proposal to grow service
across North America starting in 2016 is
currently being reviewed. More details are
available at porterplans.com.
G Adventures’ new
#Awesomestralia
offers Australia
incentives for
agents, clients
TORONTO — G Adventures has launched
a new #Awesomestralia campaign show-
casing “the awesome experiences found
only in Australia” along with a consumer
promotion, social media outreach, an
agent fam contest and webinars.
The campaign is being presented in
partnership with Tourism Australia,
Northern Territory, Queensland, South
Australia and Air Canada.
“Following the successful introduction
of our Australia lineup earlier this year,
we saw over 90% of all tours fully booked
through 2013,” says Robyn James, Canadian marketing manager. “For 2014 we’ve
expanded our collection of trips and
we’re excited to be collaborating with our
partners to further raise awareness of this
amazing country.”
Adds Jane Whitehead, Tourism
Australia vice president, the Americas, “The #Awesomestralia initiative
with G Adventures is a fantastic opportunity for agents and their clients to take advantage of incentives,
deals and to learn why there’s nothing like Australia.”
Through Dec. 15, 2013, the four Canadian and four American agents who
sell the most G Adventures Australia
tours, for travel by Dec. 15, 2014, will
receive a spot on an exclusive nine-day
adventure from Adelaide to Cairns, including flights with Air Canada.
A bonus space will also be awarded
to the North American agent who
books the most Australian tours in
conjunction with Air Canada flights
booked through G Adventures.
The winning agents must be available
to travel on the fam from April 26 to
May 4, 2014.
Also for agents, every two weeks a
prize pack valued at $500 will be randomly awarded to a North American
agent who books any G Adventures
Australia trip. Agents will receive an
entry for every booking made. Prizes
include a $500 AMEX gift card and Air
Canada Maple Leaf Lounge passes.
In the consumer portion of the campaign, through Dec. 15, 2013 clients can
topnews
save up to 25% on all Australia trips offered by the tour operator, for travel by
Dec. 15, 2014. Travellers save 15% (promo code AWE15) on all Australia trips
and 20% (promo code AWELA20) when
tours are booked with roundtrip international flights through G Adventures.
Travellers who book the Red
Centre to Adelaide, Red Centre to
Melbourne or Great Ocean Road
East-Adelaide to Melbourne tours
save 20% (promo code: AWE20) and
25% when booked with roundtrip
international flights through G Adventures.
On Nov. 13 G Adventures hosted a
Twitter chat to discuss all things Australia. G Adventures is also hosting a
series of #Awesomestralia agent webinars, with three more webinars, hosted
by Queensland, South Australia and the
Northern Territory, to be announced in
the coming weeks.
For more information visit
gadventures.com/awesomestralia13.
All-day dining,
three-for-two park
admission new with
SeaWorld
ORLANDO — Canadian residents can see
three parks for the price of two with unlimited admission to SeaWorld Orlando,
Busch Gardens Tampa and Aquatica, SeaWorld’s Waterpark Orlando, for 14 days.
Tickets must be purchased by April
30, 2014 and redeemed by Dec. 31,
2014. The offer includes free bus transportation to Busch Gardens Tampa
from SeaWorld Orlando.
SeaWorld Orlando and Busch Gardens
Tampa are also offering a free all-day dining
deal with the purchase of any single-day
park admission. The offer is a $32.99 value,
available for purchase by April 30, 2014 for
redemption by Dec. 31, 2014.
Agents can book and buy tickets for
their clients, with commission, through
travel partners including Transat Holidays,
Holiday House, Sunwing Vacations, Holiday Escapes and WestJet Vacations.
Agents can also experience SeaWorld
or Busch Gardens for themselves, by
showing their IATA and/or CLIA I.D.
card for a 50% discount at the gate.
For more information agents can visit
SeaWorldParksTravelAcademy.com
SeaWorld is still riding high on the
May 2013 opening of Antarctica: Empire of the Penguin, offering an immersive experience with nearly 250
penguins in an authentic environment.
The Antarctica attraction represents
the largest expansion in SeaWorld’s history and includes dining and shopping
options as well.
“You really get into the realm of the
South Pole with Antarctica: Empire of
the Penguin,” says SeaWorld rep Angie
Llamas. “It’s as up-close an encounter as
you can get with these animals, outside
of Antarctica itself.”
Next year at Busch Gardens, new attractions include Falcon’s Fury, coming in
#OMG
ONLY SANDALS INCLUDES AN
OFFSHORE ISLAND EXTRAVAGANZA
®
Only Sandals Resorts gives your clients two vacations in one, because even our islands have islands. Exotic
offshore islands at Sandals Royal Bahamian in Nassau, Bahamas and Sandals Royal Caribbean in Montego
Bay, Jamaica offer the most luxurious amenities imaginable, with pools, swim-up bars, restaurants, beach
cabanas, and chic beach parties, day or night. Our offshore island adventures are just another reason why we’re
the undisputed leader in all-inclusive excellence…and when your clients are there, all they can say is “OMG”.
MORE QUALITY INCLUSIONS THAN ANY OTHER RESORTS ON THE PLANET
Call 1-800-545-8283 or visit sandals.com
®
Sandals is a registered trademark. Unique Vacations, Inc. is the affiliate of the worldwide representative of Sandals Resorts.
topnews
spring 2014. A 335-foot climb leads to a 60
mile per hour drop – face down – complete with a 90 degree turn. Next year also
marks SeaWorld’s 50th anniversary and
plans for celebrations are well underway.
St. Kitts
& Nevis
Non-stop flight from
Toronto, Hotel & Transfers
ACV releases Las
Vegas brochure with
$100 EBB
MONTREAL — Air Canada Vacations
has introduced a new Las Vegas brochure with flights from Toronto on Air
Canada rouge and on Air Canada from
Montreal, Calgary and Vancouver.
Clients who book a Las Vegas package by March 31, 2014 can save $100
per couple. Plus, all air and hotel packages now include return transfers from
the airport to hotel, free seat selection
and a free all-day tour to Laughlin, including return transportation and a
buffet dinner, a unique package offered
exclusively by Air Canada Vacations.
St. Kitts
St. Kitts Marriott Resort & The Royal
Beach Casino NNNA PRIVILEGES
Garden view rm.
$ECsWK
$
1769
Add taxes & other fees: $105
"IRD2OCK(OTEL NN
Superior rm.
$ECsWK
$
1009
Add taxes & other fees: $105
aircanadavacations.com/agents
Prices are in Canadian dollars, apply to new bookings only and for departure dates as indicated. Prices are per person based on double occupancy, unless otherwise stated, from Toronto Pearson International Airport in Economy class. Non-refundable. Subject to availability at time of booking. Not applicable to group bookings. Flights operated by Air Canada. For applicable
terms and conditions, consult the Air Canada Vacations brochures or www.aircanadavacations.com. Q ®Aeroplan is a registered trademark of Aeroplan Canada Inc. ®Air Canada Vacations is
a registered trademark of Air Canada, used under license by Touram Limited Partnership, 1440 St. Catherine W., Suite 600, Montreal, QC.
8369
Accommodation options include 28
hotels located on the Las Vegas Strip. Access to exclusive bonus features is available
at select hotels, including up to a $100 resort credit per stay. Clients can also take
advantage of exclusive rates on attractions
including the Grand Canyon, Hoover Dam
and helicopter tours. Plus, select hotels offer ‘Stay at 1, Eat, Play and Drink at More’
deals, where hotel guests can use their
room key to charge and enjoy restaurants,
bars and lounges, spa treatments and other amenities at their hotel’s sister resorts.
New to the Air Canada Vacations’
Las Vegas program is the added value
Privileges program, providing Maple
Leaf Lounge Access at Toronto, Montreal or Vancouver airports and priority check-in and late checkout at select
hotels. Guests can also get free admittance to clubs and special rates and
preferred seating to popular shows
A Jewel in the Caribbean
Introducing the all-inclusive luxury
of Jewel Resorts, the newest addition
to Nolitours’ family of upscale hotels
in Jamaica. Perfect for golfers, the
Jewel Runaway Bay Beach & Golf
Resort is just minutes from the Green
Grotto Caves and offers complimentary
green fees at its private, 18-hole
championship golf course. Set in
stunning Ocho Rios, the Jewel Dunn’s
River Beach Resort & Spa boasts a
privileged location near the famous
Dunn’s River Falls, one of the country’s
must-see attractions, while the Jewel
Paradise Cove Beach Resort & Spa
on Jamaica’s north coast is all about
wellness and is located near Shaw
Park Botanical Gardens. All three hotels
are big on elegant accommodation,
water sports, dive-in movies, premium
brand drinks and irresistible cuisine,
from gourmet dining to typical Jamaican
specialties like jerk chicken. With Jewel
Resorts, vacationers can have it all!
topnews
such as Jersey Boys at Paris Las Vegas.
A unique Cirque du Soleil offer is coming soon, says ACV.
Exclusive VIP Privileges are being offered for The Venetian and The Palazzo,
such as skip the line with complimentary
admission to Tao, Lavo and Tao Beach,
and more. Additional added values include a Canyon Ranch SpaClub US$50
savings with any 80-minute spa service,
a buy one ticket and receive the second
ticket half price at the Gondola, and
more. See aircanadavacations.com.
Anderson Vacations’
new Downunder
Destination Planner
includes 150
itineraries
CALGARY — Anderson Vacations is set
to release its new 2014 Downunder Destination Planner, a collection of the compa-
ny’s range of products and itineraries for
destinations in Australia, New Zealand
and the South Pacific Islands.
Travel ideas include affordable coach
holidays, luxury touring journeys, rail
adventures, small group touring choices,
self-drive options and independent travel
packages. The planner covers some 150
different travel itineraries, more than 500
individual travel options to enrich those
itineraries and more than 400 different
styles of accommodations.
Featured destinations include Australia’s regions of New South Wales,
North and South Queensland, Northern Territory Top End and Red Centre,
Victoria, Southern and Western Australia, and Tasmania. Regions in New
Zealand include both the North and
the South Island and feature destinations such as Auckland and the Bay of
Islands, Rotorua, Coromandel, Taupo
and Hawke’s Bay, Abel Tasman and
Canterbury, the West Coast, Queenstown and Dunedin. There’s also the
Cook Islands, Fiji, Tahiti, Samoa, Tonga
and the Hawaiian Islands.
For more information visit downunder
solution.com or call 1-866-814-7378.
Trafalgar hosts 48
Travel Talks across
Canada for agents,
clients
TORONTO — Trafalgar has kicked off its
annual Travel Talks series for the fourth
consecutive year, with a schedule of
dates available through February.
Open to agents and their clients, the
talks feature Trafalgar executives and
Travel Directors who go in-depth with
the brand’s expansive product and
2014’s must-see destinations. The free
events include refreshments, prizes and
booking incentives. The cross-Canada
tour launched Nov. 5 in Camrose, Alberta.
topnews
Sponsored by Tourism Ireland, this year’s
Travel Talks also include the opportunity
to win a trip for two to Ireland on Trafalgar’s 12-day Irish Experience trip, complete
with land and roundtrip airfare to Dublin.
By attending a Travel Talk presentation, guests are immediately entered
to win this trip, offering up Insider moments like seeing the famous city sights
of Belfast in a Black Cab with a Local Expert ‘Cabbie’ and stepping back in time
for an engaging Be My Guest dinner in a
traditional working farm in Killarney.
Agents, too, can expect a number of
benefits from attending the Travel Talks
with their clients, says Trafalgar. Last year
there was a conversion rate of 20% and an
average booking value of $5,220, an average
agent commission of $950 per booking.
“Each year, our travel talks grow in popularity, and last year we saw over 2,600 Canadians attend our 37 events throughout
the country,” says Doug Patterson, President of Trafalgar Canada. “This year, we’ve
expanded to 48 events across Canada,
from Victoria to Charlottetown, due to an
outpouring of involvement and piqued interest with our 2014 Europe & Britain program from our agents and their clients.”
For dates and registration visit trafal
gartraveltalk.ca or e-mail traveltalks@
trafalgartours.com.
Learning Centre
launches Smile with
AIR MILES reward
miles promotion
TORONTO — The Travelweek Learning
Centre has launched a new promotion
– Smile with AIR MILES reward miles.
Agents have a chance to win a total
of 8,000 AIR MILES reward miles by
registering at the Travelweek Learning
Centre, offering travel industry training courses for product and destination
knowledge.
Go to travelweek.ca/airmiles and use
promo code SmileWithAirMiles for your
chance to win. Agents can also earn extra chances to win for each course they
complete by the end of 2013, or by referring a friend.
The first prize draw is 5,000 reward
miles, while second and third place will win
2,000 and 1,000 respectively. To put these
numbers into perspective, to earn 5,000
reward miles by shopping at The Bay or
Staples you would have to spend $100,000.
Travelweek’s Learning Centre is
a one-stop-shop where agents can
search, manage and complete a variety
of Specialist Courses to increase their
product knowledge and bottom line,
all while earning CITC credits.
Recently launched programs include
the Visit Azores Specialist Program
with a chance to win a seven-night trip,
as well as the Israel Specialist Program,
Sandals Difference, GLP Worldwide, The
Eaton Chelsea, Iberostar Cuba, Ports of
Call, Visit Orlando, Myrtle Beach Area
Specialist Program and many more. Ev-
SIGNATURE
FIRE FEATURES, ANOTHER SANDALS FIRST
®
Where we lead, others follow. What we innovate, others imitate. Sandals
Resorts is all about keeping it new, exciting and hot. That’s why we added
chic fire features at our resorts—on the beach, over a pier, even in the middle
of a rooftop lounge. It’s yet another signature innovation at Sandals, and
another reason why we’re the undisputed leader in all-inclusive excellence.
MORE QUALITY INCLUSIONS
THAN ANY OTHER RESORTS ON THE PLANET
Call 1-800-545-8283 or visit sandals.com
Sandals is a registered trademark. Unique Vacations, Inc. is the affiliate of tvhe wvorldwide representative of Sandals Resorts.
®
topnews
ery course completed by the end of the
year gives agents an extra chance to win
the pot of reward miles.
“This is a great chance for agents to
sign up and complete courses because
not only will they get knowledge, CITC
credits and qualify for individual course
prizing, but agents now get the added
bonus of being eligible to win a massive
amount of AIR MILES reward miles,”
says Travelweek’s Devin Kinasz.
The promotion closes at the end of
2013. Visit travelweek.ca/airmiles to
register for the Learning Centre (promo code: SmileWithAirMiles), or go to
travelweeklearningcentre.com to continue completing courses.
DeNureTours
releases 2014
brochure
LINDSAY, ON — DeNureTours’ new
2014 brochure offers vacations to a
wide variety of destinations, from New
York City, Chicago and the Maritimes
to a trip along iconic Route 66 all the
way from Chicago to L.A.
Clients looking further afield can find
escorted holidays to the UK and Europe
with the chance to visit sights made famous by the BBC series Downton Abbey. Clients can also experience the
French Riviera, see Italy or set off on a
once-in-a-lifetime journey to South Africa and Victoria Falls.
“We are very excited about the range
of products we have included in this
brochure,” said Jill Brett, President of DeNureTours. “This is the largest brochure
we have ever produced and it features a
number of new tours, new styles of vacations and some new ways your client can
save money on their vacation.”
Also included in the brochure are the
company’s unique long-stay vacations
to the southern sunshine of Florida and
South Carolina. These are ideal for travellers looking for a vacation that includes
transportation, ocean-side accommodation and daily activities with local shuttle
transportation. They are also perfect for
the solo traveller, says Brett.
“Our long-stay vacations are truly
unique and quickly become a favourite winter getaway for our guests,” she
says. “Whether they choose to travel by
motorcoach to the south, or to take advantage of our new flight options, your
clients are sure to find a perfect escape
from our Canadian winter.”
To order copies of the new brochure
visit the Envoy website, call 1-800-6686859 or order online at denuretours.com.
Air Canada
Vacations offers
Canadian Beef
Culinary Series with
Karisma Hotels &
Resorts
MONTREAL — Air Canada Vacations
and Karisma Hotels & Resorts, in conjunction with Canada Beef and Jackson
Family Wines, have partnered to offer
an exclusive Canadian Beef Culinary
Series at El Dorado Royale, El Dorado
Casitas Royale and Generations Riviera
Maya in 2014.
Dates of the Series are: Jan. 13-17, Feb.
10-14, March 10-14, April 14-18, May
12-16, June 9-13, July 14-18, Aug. 11-15,
Sept. 8-12, Oct. 13-17, Nov. 10-14, Dec.
8-12.
Clients receive special reduced prices
for travel during the January 2014 dates.
In addition, guests will also be able to
take advantage of these added values:
O Access during stay to exclusive Culinary Events (a value of US$300 per
person)
O Complimentary
room category
upgrades when stay crosses over any of
the dates listed above from February to
December 2014. Applicable as follows:
Book a Casita Suite, receive a Swim Up
Casita Suite; Book an Individual Casita
Suite, receive an Infinity Pool Casita
Suite.
See hotel pages for more details at
aircanadavacations.com.
Continued on page 27...
s p o tl igh t Europe - Off Season
Hagia Sophia, Istanbul
Hilton provides central locations and
upscale amenities in Turkey
by Cindy Sosroutomo
With its incredible scenery, hospitable people and ancient history,
Turkey has become known as one of
the world’s most desirable destinations. In fact, it’s so hard to resist that
droves of travellers arrive throughout the year — not just in summer
months — to experience the country
for themselves.
Travelweek had the pleasure of visiting this age-old destination earlier
this fall as part of a press trip hosted
by Turkish Airlines and INTRA Tours
DMC, considered one of the longestestablished ground handling agents
and destination management companies in Turkey. The trip had several
purposes: to prove how easy it is for
Canadians to get to Turkey with Turkish Airlines’ direct service, to highlight
some of the country’s most popular
attractions and cities, and to prove
that any time is a good time to visit.
The trip visited Istanbul and Izmir,
and included highlights like the ancient
city of Ephesus, the House of the Virgin Mary, the 6th-century Hagia Sophia
and the 17th-century imperial Blue
Mosque. Travelling from one site to another was made easier due to centrally
located hotels, all of which belonged to
the Hilton portfolio.
The Hilton Izmir is located close
to the Old Town, within walking
distance of shopping and entertainment. Spanning 34 floors, the hotel
is one of the tallest buildings in the
region, offering superior views of the
mountains, city or the bay in every
single guestroom and suite. Guests
can also choose an executive room
for private key access to the Executive Lounge featuring complimentary
facilities and refreshments.
Other hotel amenities and facilities include events space featuring 16
meeting rooms and a grand ballroom,
an award-winning restaurant on the
31st floor, a fitness center, heated
indoor pool, squash, tennis courts,
exercise classes, walking track and
paddle table tennis.
While in Istanbul, accommodation
was provided by the Conrad Istanbul,
which was recently recognized as the
‘Best Meeting Hotel in Istanbul’ at
the Meeting, Incentive, Congress and
Event Awards 2012, which took place
earlier this year. Enjoying a prime location in the city centre, the hotel is one
of the most ideally situated hotels in
the European side of the city. It boasts
14 floors and 590 contemporary guestrooms, including 484 Deluxe rooms,
71 Executive rooms and 35 Suites, all
with views of the Bosphorus.
Business clients can take full advantage of the hotel’s conference centre,
which covers 3,000 square metres and
comprises two ballrooms, 27 multipurpose meeting rooms, a 24-hour busi-
s p otligh t Europe - Off Season
ness centre and the Panoramic Terrace
for special events. Conrad Istanbul also
recently debuted the Meze Grill on the
M floor. Diners can enjoy elegant Turkish
cuisine such as Circassian chicken salad
and stuffed vine leaves, all prepared by
Executive Chef Alexis Atlamazoglu.
Travelweek also visited other Hilton
properties during the trip, including the
Hilton ParkSA Istanbul. This particular
hotel enjoys a location that’s only 45 minutes from Ataturk International Airport,
20 minutes from the Osmanbey metro
station, and only a quick walk to the Bosphorus ferry port at Besiktas. Guests of
the hotel enjoy fine dining at Cloud 7 Restaurant on the 7th floor, elegant meeting
space, free Internet access for up to 30
minutes in the business centre, marble
bathrooms and complimentary breakfast
overlooking the trees of Macka Park in
the Executive Lounge.
Also an option for travellers is the
Hilton Istanbul, now in its 57th year.
This property enjoys the distinction of
being the first five-star hotel in Turkey
and the longest-serving international
Hilton hotel outside the U.S. Guests
will find spacious rooms with private
balconies and lush gardens, and will
appreciate its close proximity to bustling Taksim, art museums and the
famed nightlife along the Bosphorus.
Turkish Airlines recently announced
additional frequency to Toronto as
well as the addition of a second Canadian gateway — Montreal — beginning June, 3, 2014. Istanbul-Montreal
flights are planned as three flights per
week. Istanbul-Toronto now flies six
times per week.
For more information on travel
to Turkey, visit turkishairlines.com,
thycanada.com, and intraturkey.com.
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London & U.K. Specialists
Hurtigruten working
with Global Voyages
Group to increase
North American
presence
In an effort to establish a stronger presence in North America, Hurtigruten is
opening a new Seattle-based office as
well as expanding its relationship with
Global Voyages Group. Based in Bellevue, WA, Global Voyages provides sales
and channel management, marketing
solutions, reservations and business
processing.
“We want a much more aggressive
approach for the North American marketplace and expect significant growth
in the years to come,” said Daniel Skjeldam, Hurtigruten CEO. “Global Voyages
Group has demonstrated extensive experience in the growing expedition style
category, as well as with Alaska tourism,
which makes them an ideal partner.”
Hurtigruten officially kicked off its
winter season on Nov. 1 and is once
again highlighting its signature Northern Lights voyages. Also known as the
Aurora Borealis, seeing the Northern
Lights can often be found on travellers’
bucket lists, made all the more possible
with Hurtigruten’s northbound, southbound and roundtrip Classic Winter
Voyages along the Norwegian coastline.
The coastal voyages run between the
UNESCO-listed harbor city of Bergen
and the Norway/Russia border town of
Kirkenes. The fleet of 11 ships visits 34
ports of call during the seven-day northbound and six-day southbound sailings, and twice each during the 12-day
roundtrip, (the most popular itinerary).
THE LIGHTS ARE
ON IN NORWAY
SAVE UP TO 20% ON SPECTACULAR
NORTHERN LIGHTS VOYAGES*
Photo © Øystein Lunde Ingvaldsen / www.nordnorge.com / Vesterålen
During Europe’s Off-Season
Order the complete
product brochure
only from Hurtigruten
WWW.HURTIGRUTEN.COM
To register as a fully commissioned seller of
Hurtigruten Voyages, contact the North America Office
call 866-552-0371 or visit www.hurtigruten.com
*Offer valid on select 2014 sailing dates, booking must be made before January 31, 2013. Not included: Flights,
transfers, luggage handling and travel insurance. Offer subject to availability and Hurtigruten’s normal booking
conditions. Offer open to new bookings only and cannot be added retrospectively. Ships’s Registry: Norway.
EUROPE
HOTELS & VILLAS
airliners.ca
877 727 6387
atourz.ca
grecianholidays.com
VACATION PACKAGES
SIGHTSEEING & TRANSFERS
FLIGHTS/CAR RENTAL/RAIL
Onboard, passengers can take advantage of activities, menus and excursions inspired by the season. They
can take a dip in the frigid Barents
Sea, participate in a fish filleting demonstration on deck, and enjoy such
seasonal menu items as freshly made
fish cakes. A wide selection of winter excursions is available, including
a snowmobile trip, dog sledding and
spending a night in the Kirkenes Snow
Hotel. There are a total of 21 options
excursions available, varied by cruise
direction. As part of a special winter
package, guests can book four excursions and receive a NOK 650 (US$111)
onboard spending credit.
Although the natural phenomenon
is often viewable from September to
April, the peak viewing season is during the winter as this is when nights
are longest in Northern Norway. Sailing
between Nov. 1 and March 3, Hurtigruten’s winter voyages start at $1,078
per person, double, for departures
through Dec. 31. Price applies through
the cruise line’s ‘Winter Cabin Guarantee’ offer. For trips in 2014, prices range
from $1,311 to $16,425.
Hurtigruten has also debuted three
new Arctic Winter Adventures priced
from $1,493 per person. ‘The Entire
Coast’ voyage departs from Jan. 12-26
or 12-21 and sails the entire Norwegian
coast to visit Oslo, Bergen and Kirkenes.
There’s also the ‘Lofoten Experience’,
sailing from March 3-14 and visiting
Bergen and Svolvar, as well as the 12day ‘Norwegian Lapland’, which sails
from March 25-April 5 and visits Bergen
and Alta with three days on shore.
For more information on Hurtigruten
Winter Voyages and Global Voyages
Group, visit globalvoyagesgroup.com.
UIA welcomes
onboard its 20
millionth passenger
Last month Ukraine International Airlines
carried its 20 millionth passenger on flight
PS485 between Kiev and Geneva.
The welcome ceremony was held at
the UIA check-in area in Terminal D
at Kiev Boryspil International Airport.
Yurki Miroshnikov, UIA president, personally congratulated the passenger
and awarded him the UIA 20 millionth
passenger diploma, a certificate for
20,000 Panorama Club bonus miles as
well as other gifts.
Another surprise awaited the passenger onboard — the entire crew congratulated him on behalf of the airline
and offered all passengers to mark the
event with a glass of champagne.
“Today we celebrate a landmark
event — the carriage of UIA’s 20 millionth passenger,” said Miroshnikov.
“This figure shows that during almost
21 years of successful operations on the
Ukrainian and international aviation
markets, the airline managed to win
trust of numerous clients from Ukraine,
Europe, the Middle East and the CIS.
We congratulate our jubilee 20 millionth passenger and wish him, as well
as each and every UIA client, adventurous trips, positive emotions and a comfortable stay onboard UIA flights.”
UIA operates nonstop flights to over 70
destinations. Its fleet consists of 37 modern aircraft. Between the period of January to September 2012, UIA carried 3.47
million passengers, an increase of nearly
60% since 2012. UIA expects to carry 4.5
million passengers by end of this year.
For more information visit flyUIA.com.
Save
$
200
per p
erson **
ITALY: Where Beauty
Meets Enchantment
The romance of Italy comes to life. Explore the rugged coast and remote fishing villages of the Cinque Terre. Spend four relaxing
nights in a Tuscan villa. Discover the charming town of Lucca and rose-hued Siena. Visit a winery in the countryside and learn the
secrets of Tuscan cuisine. Spend two wonderful nights in Venice…and so much more!
Italy’s Treasures
A cultural journey through Italy
12 Days t 17 Meals – Departing date: 3/15/14
$3819*
Highlights: Italian Lake Region, Stresa, Lago Maggiore, Italian Riviera,
Portofino, Cinque Terre, Lucca, Tuscany, Florence, Siena, Wine
Tasting, Italian Cooking Class, Bologna, Venice
Essential Experiences:
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t&YQMPSF-VDDBTQJB[[BTBOENFEJFWBMTUSFFUT
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t&OKPZSFHJPOBMXJOFTXJUIFWFSZJODMVEFEEJOOFS
Sedan Service Included! On all air-inclusive tours,
receive roundtrip home to airport sedan service! †
For more information call 800.468.5955 and
mention Promo Code: BFZ0-AX1-918, or visit www.collettevacations.ca
*Per person, land only, double occupancy. Rate does not include discount. **$200 off per person for any new retail booking with deposit made from November 21, 2013 to December 26, 2013 for travel from November 21, 2013 to
December 31, 2014 on the Italy’s Treasures tour. Offers can expire earlier due to space or inventory availability. Space is on a first come, first served basis. Offers are not valid on group or existing bookings or combinable with any other
offer. Other restrictions may apply; call for details.
† Not valid on group travel. Service is offered on all air-inclusive departures when within 100 km radius from most major Canadian gateways. One transfer per room booking. Additional stops are not permitted on route.
Other restrictions may apply; call for details.
Travel Industry Council of Ontario Reg.# 3206405 BC Reg.# 23337
UIA — your gateway to Russia
UIA North America: 1-800-876-0114 www.flyuia.com
FLIGHTS FROM KIEV, BORISPOL INTERNATIONAL (KBP) CHECK WEBSITE FOR ALL DESTINATIONS SERVED.
NORTH AMERICAN AGENT WEBSITE: WWW.FLYUIA-AGENT.US.
‘Gdansk Explorer’ is priced from $479
per person, double occupancy, with
departures through March 31, 2014.
Price includes three nights’ accommodation, three breakfasts, return airport
transfers, a private walking tour and a
private car to Malbork Castle.
For more information or to make reservations call toll-free 1-877-728-6870
(in Toronto, 416-485-6375) or email
[email protected].
ATOURZ invites
travellers to see
Gdansk without the
summer crowds
There’s nothing like long lineups and
large crowds to ruin a vacation, which
is why Europe during the fall and winter months not only makes for a more
comfortable visit but also one that’s
more economical.
Less tourists, better deals and lower rates are typical of these slower
months, all of which mean greater savings and lasting memories for travellers.
ATOURZ offers an array of Europe itineraries during fall and winter, including
the four-day ‘Gdansk Explorer’.
Ideal for a stopover or a pre- or postvisit tacked onto river cruises or multicity stays, the ‘Gdansk Explorer’ perfectly
highlights one of Poland’s most beautiful cities. With accommodations at the
Novotel Centrum or similar, the itinerary begins with a private half-day tour
in Gdansk’s historical Main Town, with
sights like Dlugi Targ Street, Motlawa
River and the Monument to Solidarity
providing plenty of photo ops. The itinerary also includes a private excursion
to Malbork in northern Poland, a town
noted for its medieval 13th-century castle, a UNESCO World Heritage site.
Your #1 choice to:
Lisbon,
Porto & Faro
Collette’s ‘Italy’s
Treasures’ is perfect
for off-season
travellers
For clients looking to visit Europe in
the off-season, Collette Vacations
recommends its 12-day ‘Italy’s Treasures’ tour, part of its Explorations
small group product line for groups
of 12-28 travellers.
Priced from $3,549, land only, per person, ‘Italy’s Treasures’ begins in Stresa
on the shores of Lago Maggiore, where
guests can visit a wine shop, enjoy a
cocktail party and taste local products. Later, they’ll take a boat ride to a
welcome dinner on Isola dei Pescatori,
considered the most picturesque of the
Borromean Islands. Optional activities
Car Rentals
Exclusive to Accord Tours
139
$
NET –
from p/week
include spending the day in Stresa, cruising on scenic Lago Maggiore, or visiting
the impressive Borromean Palace or an
ancient village in the mountains.
From there, the itinerary continues
to Siena for an expert-led walking tour.
Highlights include the town’s dramatic
cathedral, a stunning example of Romanesque and Gothic architecture.
Guests will also visit a winery in the
heart of Tuscany and participate in a
Tuscan cooking lesson given by the
winery’s own chef. Four nights will be
spent in a Tuscan villa.
The trip winds down with a train ride
through the villages of Cinque Terre.
Travellers will spend the afternoon exploring this string of picture-perfect
fishing villages, all nestled between the
mountains and the Mediterranean.
Collette Vacations is currently offering $200 per person, land only, double
occupancy for any new retail booking
with deposit made from Nov. 21 to Dec.
26 for travel from Nov. 21, 2013 to Dec.
31, 2014 on the ‘Italy’s Treasures’ tour.
Offer can expire earlier due to space or
inventory availability. Space is on a first
come, first served basis. Offers are not
valid on group or existing bookings or
combinable with any other offer.
For more call 1-800-468-5955 and
mention Promo Code BFZ0-AX1-918.
Ont. Reg# 1649491
&
1908-777 Bay St, Toronto, Ontario
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Photo courtesy of Palace Resorts
s p o tl igh t Latin America
Playacar Palace
Palace Resorts enhances credit promo,
unveils new amenities and events
by Cindy Sosroutomo
Palace Resorts, which comprises seven
all-inclusive luxury resorts in the Mexican Caribbean, has announced new updates to its popular Resort Credit promotion, making it the most valuable
vacation promo on record.
Guests who book a stay of three
nights or more can take advantage of
the company’s $1,500 Resort Credit,
which can be used on spa and beauty
treatments, golf outings, private romantic dinners, upgraded wine lists,
dolphin swims, scuba diving, zip-ling,
off-site excursions and much more.
The promo begins on Dec. 24 and is
accessible via a branded card. Guests
who do not utilize all their Resorts Credits can roll the cash value over to subsequent stays at any of Palace Resorts’
seven oceanfront properties. Additionally, they can now gift the accrued cash
value of the credits to friends or family who plan on visiting Palace Resorts
in the future. Resort credits become
exchangeable two weeks following the
transferring parties’ stay at any Palace
Resorts property, and the resort credit
cash value balance is redeemable for up
to 12 months after the original stay.
Applicable resort credits vary on
length of stay and are applied per
room/per stay. Guests who stay five to
eight nights will receive up to $1,500 in
resort credit, four nights will get up to
$750, while three nights receive up to
$500. Guests staying nine to 11 nights
will receive up to $2,000 resort credit,
and 12 nights or more receive up to
$2,500 in credit.
In the spirit of offering valued guests
the highest quality amenities and services, Palace Resorts recently unveiled a
new 11,000 square-foot spa at Playacar
Palace and a new lavish yacht called Casanova at Isla Mujeres Palace. The yacht
transports guests seamlessly from the
pier in Cancun directly to the island
property, removing the added cost
and inconvenience of utilizing a ferry.
Exclusively available for Isla Mujeres
guests upon reservation, the new service is part of the resort’s all-inclusive
offer and operates daily from Dolphin
Discovery’s Aquatours marina on the
Hotel Zone.
The brand’s signature property,
Moon Palace Golf & Spa Resort, welcomes guests from around the world
to experience its entertainment offerings. Coming soon is Veterans of Saturday Night Live on Nov. 30 and Dec.
1. Guests of Moon Palace, Beach Palace, Sun Palace, Playacar Palace and Le
Blanc Spa Resort will receive complimentary tickets to a night of comedy,
starring SNL veterans Rob Schneider,
Horatio Sanz, Cheri Oteri and Finesse
Mitchell. Taking place at Moon Palace’s
Expo Center, the event also includes a
complimentary one-hour pre-show
cocktail party.
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Palace Resorts’ all-inclusive accommodations start at US$172 per person, per night, based on double occupancy. For more information visit
palaceresorts.com.
Transat Discoveries
serves up a slew of
discounts in South
America
Transat Discoveries’ latest brochure is
filled with information on tours to Ecuador, Peru, the Galapagos Islands and
BOOK BY
DECEMBER 15, 2013
AND RECEIVE
$200 OFF
per person!
Bolivia, giving travellers the chance to
experience some of South America’s
most spectacular destinations.
To help finalize bookings, the company is offering an Early Booking Discount of $200 when clients book and
make a deposit by Dec. 15. Clients will
also pay a reduced deposit of $250 (half
the regular amount) to secure the ‘Best
Price’. If the price does go down, the
lower price will be honoured. If the rate
increases, the price that was deposited
before Dec. 15 will be honoured.
As an added bonus, clients who
have travelled with Transat Discoveries, Transat Holidays or Nolitours in the
past two years will apply for a repeat
traveller discount of $60. Those paying
by cash or cheque will also receive a $60
cash discount. New this year is the Referral Bonus of $30 for clients who refer
friends or family to the same tour and
departure date they are travelling on.
All discounts are combinable.
Transat Discoveries has also announced that once again, all depar-
NH[L^H`ZPU[LYUH[PVUHSJVT
tures are guaranteed on the ‘Ecuador
Exposed’ and ‘Mysteries of Peru’ tours.
The 11-day ‘Ecuador Exposed’ travels along the famous Pan-American
Highway to the Andean volcanoes, and
includes visits to colourful markets,
the Incan ruins of Ingapirca, charming
colonial baroque towns and the Amazon Rainforest. Prices start at $2,239 for
the March 30 departure and include air
from Toronto, all transportation, meals,
sightseeing with an English guide and
accommodation in superior category.
Various dates are offered from late
November through to Oct. 31, 2014
for ‘Mysteries of Peru’. Price starts at
$2,919 for the Nov. 22 departure and
includes air from Toronto, domestic
flights, transportation by motorcoach,
all sightseeing with an English-speaking
guide and the majority of meals. Air
supplements for Vancouver, Calgary,
Edmonton, Halifax and St. John’s are
now indicated in the brochure.
Also available is the three-night ‘Mini
Discovery’ to the Galapagos Islands.
Transat Discoveries travels to Bolivia. Pictured here, Salar de Uyuni.
MYSTERIES OF PERU
LIMA • AREQUIPA • CHIVAY • PUNO • CUZCO •
SACRED VALLEY OF THE INCAS
N13 DAYS N29 MEALS
N3+HOTELS
NGUARANTEED DEPARTURE JAN. 24, 2014
N OTHER GUARANTEED DEPARTURES AVAILABLE
FROM
*
$2999
+TAXES AND FEES OF $530
LAN
FLIGHTS
INCLUDED
ALSO AVAILABLE
GALAPAGOS
ISLANDS
CRUISE
4 DAYS / 3 NIGHTS / 8 MEALS
STARTING AT:
$2129*
ASK ABOUT OUR REPEAT TRAVELLER AND REFERAL DISCOUNTS
transatdiscoveries.com
1-855-300-3866
*Toronto departures. Price shown is per person, based on double occupancy including the
$260 rebate (Book before December 15th, 2013 promotion of $200 and Cash payment
promotion of $60). Price does not include taxes and fees, and is subject to availability at the
time of making new individual bookings. Price includes: roundtrip international airfare (N-class),
domestic flights, transfers, accommodation, sightseeing and select meals as noted in the tour
itinerary. For complete description and terms and conditions, refer to the Transat Discoveries
2013-2014 brochure or visit transatdiscoveries.com. Transat Discoveries is a division of Transat
Tours Canada Inc., and is registered as a travel wholesaler ON #50009486) with offices located
at 191 The West Mall, Suite 800, Etobicoke, ON, M9C 5K8.
;0*6
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9PJOTVUK/PSS65
s p otligh t Latin America
TOP-SHELF DRINKS, WORLD-CLASS ENTERTAINMENT AND MORE. INCLUDED.
Redefine all-inclusive. Live in awe. Live the Palace Life.
1.888.494.1184 PalaceResorts.com
s p otligh t Latin America
1.1/$+#51#56X1((''n7.674'
12 Days - -1..
1543989
Air from Vancouver to Bogota on United Airlines/COPA, transfers,
11 nts hotel in Bogota, Medellin & Cartagena, domestic flights,
some tours, some meals. Pp, twin. Book by 30Nov’13. Travel Feb’14. Taxes included. Trip code: 191753
1543989
Call 866 864 6929 or visit www.goway.com
This short getaway was designed as
an add-on to the ‘Mysteries of Peru’
or ‘Ecuador Exposed’ tours, but can
be booked as a stand-alone package as
well. This package includes roundtrip
flight from Guayaquil to Baltra, eight
meals, sightseeing with a local naturalist guide and accommodation onboard
the MV Galaven cruise vessel.
For more information on these and
other offers visit transatdiscoveries.com.
Gateways highlights
best-selling ‘Southern
Express’ tour
When it comes to best-sellers, Gateways International points to the 13-day
‘Southern Express’, a multi-country itinerary that combines the three southernmost countries in Latin America:
Argentina, Brazil and Chile.
On this journey, which begins in Santiago de Chile and ends in Rio de Janeiro, travellers will enjoy such highlights
as Iguassu Falls and the Chilean Lake
District, Petrohue Falls, Bariloche, Buenos Aires and Sugarloaf Mountain. For
those looking to add another country,
Gateways suggests Peru at either the
beginning or end of the itinerary.
As with all of its packages to Latin
America, ‘Southern Express’ includes
roundtrip international and domestic
airfare from Toronto with partners LAN
and TAM Airlines. Prices start at $5,642
plus airport and departure taxes, and
include private tours in Santiago, Puerto Varas, Buenos Aires, Iguassu Falls and
Rio de Janeiro.
Agents should also note that passengers from Canada and the U.S. require a
Visa for travel to Brazil.
All Gateways International packages
can be fully customized to clients’ exact
specifications.
gateways-international.com.
Palladium expands
Punta Cana resort
with new rooms and
facilities
The Grand Palladium Bavaro Suites Resort & Spa in Punta Cana has a brand
new look now that it has invested
US$25 million into the addition of
177 new guestrooms. These rooms are
housed in four buildings and include
eight swim-up Junior Suites, six Loft
Suites with ocean views and one Presidential Suite.
Rooms on the top floors feature a
covered terrace with a circular Jacuzzi
built into a wooden deck, something
discerning clients will find similar to the
high-end resorts in Bali. Two-storey Loft
Suites are larger and include outdoor
Jacuzzis on both floors and a Balinesestyle bed on the roof terrace.
Other new enhancements include
a planned Mexican restaurant with
an outdoor terrace, an updated lobby
with a new terrace, upgrades to the
existing amphitheater and La Catedral
buffet restaurant, a new terrace and
private seating area in the Asian restaurant, and a new terrace and wine cellar
in the Spanish à la carte restaurant.
“Punta Cana is one of our most popular
destinations. The expansion and renovations were carefully designed to respond
to our guests’ needs and interests. In addition to the new guestrooms and updates
to the lobby, restaurants and theatre in
2013, we invested US$10 million in 2012
to renovate guestrooms, pools and our
kids club, making it now the largest in
all of the Caribbean. The last renovation
phase of the remaining 168 guestrooms
in the complex will be completed by the
end of the month,” said Cristina Serra,
Director of Marketing, Palladium Hotel
Group. “We are no ready for the holiday
season. Bring on the visitors!”
palladiumhotelgroup.com.
topnews
Continued from page 16...
Collette Vacations
distributes 20142015 ‘Explorations’
brochure
MISSISSAUGA, ON — Collette Vacations is releasing its 2014-2015 Explorations brochure that caters to groups of
no more than 28 travellers.
This product line consists of 14 itineraries that take travellers on personal
adventures to less-toured historical
sites and intimate restaurants with
stays in unique accommodations.
Europe
O Italy’s Treasures – 12 days/from
$3,549: When in Stresa, travellers
choose how to spend the day. They
cruise on scenic Lago Maggiore past
islands, villas and historic palaces and
visit the impressive Borromean Palace.
Or visit an ancient village nestled in the
mountains, with a stop at a local farm
to sample their artisanally-produced
cheeses paired with the region’s delicious wines.
O Tuscan & Umbrian Countryside – 11
days/from $2,949: Travellers pay a visit to a
country restaurant housed in a 16th century farmhouse. The chef here provides a
hands-on Umbrian cooking lesson.
O Countryside of the Emerald Isle –
11 days/from $2,449: Travellers experience Irish life when joining hosts for a
stay in an authentic Irish farmhouse
B&B. They explore the property, get to
A Salute to Canada’s Fallen Soldiers
GREAT CANADIAN WAR MEMORIAL TOUR
SAVE up to $600
per couple on select 2014
GLOBUS GREAT CANADIAN
WAR MEMORIAL TOUR
DEPARTURES*
2014 Departure Dates
Discount Offer*
Apr 3 & Aug 15 . . . Save $400 per couple
Sep 8 & 19 . . . . . . Save $300 per couple
Book with air and SAVE AN ADDITIONAL
$200 per couple!*
TICO#1893755
* For the full terms & conditions, please visit: WWW.AGENTLINGO.CA
RESERVATIONS: 800.268.1639 | INSIDE SALES: 888.268.1928
know the owners and enjoy a homemade traditional dinner.
O Colors of Provence – 10 days/from
$2,849: Travellers visit Grasse where
perfumes have been prepared since
1747. They learn the secrets of perfume
making when touring the Galimard Perfumerie. There they meet the Master
Perfume Maker for an in-depth workshop to create their very own perfume.
O Discover Portugal’s Treasures – 12
days/from $3,049: Travellers enjoy 10
nights of accommodations in Portugal’s
famous pousadas (historic lodgings).
They also experience four wine cellar visits with tastings including Muscatel, Port,
sparkling Raposeira and Alentejo wines.
Inspiring Iceland – 9 days/from $2,399:
Travellers create their own adventure from
going deep sea fishing or exploring Icelandic landscapes on horseback to soaking in
mineral rich natural baths or taking a lava
cave hike.
Africa
O The Plains of Africa – 14 days from
$3,849: Travellers spend two nights at the
famous Fairmont Mt. Kenya Safari Club,
once William Holden’s private retreat.
They see a Rothschild giraffe up-close and
feed them from a raised platform.
O Exploring
South Africa, Victoria Falls & Botswana – 14 days/from
$4,317: They enjoy seven wildlife safaris
in search of the Big Five. Travel along the
O
IT’S NOT WHERE THEY GO
THAT MATTERS. IT’S HOW.
Introducing our all-new Travel Styles.
Ensure your client gets to experience the planet in a way that suits them best with styles tailored to
their interests and appetites. This year, G Adventures introduces Travel Styles, a new way to match
\RXUFOLHQWVWRWKHULJKWWULSTXLFNHUDQGHDVLHU6SHQGOHVVWLPHSURðOLQJ\RXUFOLHQWVDQGPRUHWLPH
KHOSLQJWKHPðQGWKHDGYHQWXUHRIDOLIHWLPH
The 2014 G Adventures Travel Styles brochures are now available to order
via Envoy Networks. Order yours online today at envoynetworks.ca.
THIS IS YOUR PLANET. SEE IT YOUR WAY.
1 877 390 9050 | gadventures.com/sherpa
topnews
coast to the charming seaside village of
Hermanus for a winery tour and lunch.
Asia
O Three Kingdoms of Indochina – 19
days/from $3,499: Travellers experience
an overnight cruise on a luxury junk
boat in Halong Bay. They also wake at
dawn and offer alms to hundreds of
saffron-robed monks in Luang Prabang.
O Mysteries of India – 15 days/from
$2,649: Travellers enjoy a two-night stay
at the restored Fateh Garh Palace. In
Ranthambore National Park, they embark on a game viewing drive by canter,
an open-air vehicle.
Australia & New Zealand
O A Down Under Adventure – 24
days/from $7,399: Travellers cruise the
Daintree River to search for fearsome
saltwater crocodiles. At the Mossman
Gorge, members of the Kuku Yalanji
tribe introduce travellers to their tra-
Featured this week:
COLLETTE VACATIONS
†Not valid on group travel. Service is offered
on all air-inclusive departures when within
100 km radius from most major Canadian
gateways. Other restrictions may apply;
call for details. $300 savings based off an
average 12-day parking fee at major airport.
Sedan Service Included! On all
air-inclusive tours, receive roundtrip
home to airport sedan service.
A $300 value!†
Thousands of Guaranteed Departure
Dates.
Commission on Land, Air and
Pre-Sold Options.
Discounting Protection - we don’t
accept bookings from online,
discount-only agents.
A Full Cash Refund travel waiver for
cancellation right up to the day prior
to departure.
Over 150 tours to all 7 continents
Order
your
travel
brochure
today!
1 800 468 5955
WWW.COLLETTEVACATIONS.CA
ATTENTION
TRAVEL AGENTS:
ORDER THIS
BROCHURE
HERE
www.envoynetworks.ca
ditional lifestyle when walking together
through their ancestral lands.
South & Central America
O Ecuador & the Galapagos Islands –
10 days/from $4,359: Travellers disembark on the volcanic black sand beach
of Urbina Bay. Visit Egas Port and observe giant tortoises, Sally Lightfoot
crabs, land iguanas and flightless cormorants. They visit Salinas for a lunch
featuring regional specialties and AfroEcuadorian music and dance.
O The Galapagos Islands & Machu
Picchu – 14 days/from $6,109: Travellers board a panga to visit Gardener Bay
to swim with marine life including manta rays and white-tipped sharks. They
overnight at the base of Machu Picchu.
O Costa Rica: A World of Nature –
14 days/from $2,149: Travellers choose
from three excursions. They can experience a one-of-a-kind combination of
pure air and rainforest on a ‘hanging
bridges’ tour. Or, choose to go to Arenal
Volcano Rainforest for a zip-line canopy tour. Or, soak away worries in the
soothing waters of one of the region’s
famous hot springs.
To learn more, agents can call 1-800468-5955 or visit collettevacations.ca.
Occidental Hotels
& Resorts and
Estelar Hotels
form marketing
partnership
TORONTO — Following the successful
opening of the Occidental Grand Cartagena in Colombia, Occidental Hotels &
Resorts together with Estelar Hotels have
announced a strategic marketing agreement that will allow the two companies to
collaborate in a joint sales strategy for five
key flagship hotels from each chain.
The alliance will enhance the visibility of Occidental Hotels & Resorts as
well as Estelar Hotels in those markets
where the companies currently do not
have a presence. The two companies
will leverage their brands with sales networks in Colombia and Peru for Estelar
topnews
Hotels and Europe, the United States
and Latin America for Occidental Hotels & Resorts.
The Occidental Grand Cartagena is the
first luxury all-inclusive resort in Cartagena
de Indias, Colombia, which has been under
Occidental Hotels & Resorts management
since January 2012. The Latin American
chain, Estelar Hotels, is a leader in the Colombian hotel industry and also features
properties in Peru and Panama.
A total of 10 hotels are part of this ambitious strategic marketing alliance. Included
in the partnership are the following hotels
by Estelar Hotels – La Fontana (Bogota,
Colombia), Hotel Estelar Milla de Oro
(Medellin, Colombia), Hotel Estelar en
Alto Prado (Barranquilla, Colombia), Estelar Santamar Hotel & Convention Center
(Santa Marta, Colombia) and Hotel Estelar
Miraflores (Lima, Perú).
Occidental Hotels & Resorts have included the following key properties – Occidental Grand Aruba (Palm Beach, Aruba),
Hotel Occidental Miramar (Havana, Cuba),
Occidental El Embajador (Santo Domingo,
Dominican Republic), Occidental Grand
Punta Cana (Punta Cana, Dominican Republic) and the Royal Hideaway Playacar
(Playa del Carmen, Mexico).
“This agreement is another step toward our goal of diversifying and expanding the marketing strategy of our
hotels,” said Miguel Diez, President Estelar Hotels. “We believe that with the
inclusion of these five magnificent Estelar Hotels onto the Occidental Hotels
& Resorts’ distribution and marketing
platforms we will be able to expand our
reach to market to a larger number of
international clients.”
Jaime Buxó, Managing Director of
Occidental Hotels & Resorts, said “we
have seen a growth in arrivals to Caribbean destinations where Occidental
has presence out of the Colombian and
Peruvian markets. In recent years this
number has increased with rates of over
50%. Our agreement with Estelar Hotels will allow us to improve our market
share in these destinations, which are
important to the company, due to their
proximity and economic strength.”
topnews
Trafalgar launches
new 2014 At Leisure
brochure with 32
relaxed-pace trips
TORONTO — Trafalgar has just released its 2014 At Leisure brochure,
featuring 32 relaxed-pace itineraries
through Europe, Asia, South Pacific and
North & South America.
At Leisure gives travellers starts of no
earlier than 9 a.m. on most travel days
and longer stays in each city with average stays of two to six nights.
“Since we launched At Leisure three
years ago, the collection of guided vacations featuring the relaxed pace style
of travel has grown exponentially,” said
Doug Patterson, President of Trafalgar
Canada. “Clients love the maximum flexibility on the trips, giving them the high
quality sightseeing and Insider experiences only Trafalgar can provide mixed
with plenty of time to people-watch
over a cappuccino in Florence or enjoy
a picnic outside of the Louvre in Paris.”
To give clients more value for their
money, Trafalgar is offering savings of
10% off the cost of 2014 Europe & Britain summer guided vacations, as well as
10% off flights, when booked and paid
in full by Jan. 15, 2014.
SOUTH AMERICA ASIA SOUTH PACIFIC
Get a
50 HBC
$
aircanadavacations.com/agents
Valid for travel at any time. Minimum 7-night stay required. Offer available to Canadian travel agents only. New bookings only. Subject
to availability at time of booking. Offer is subject to change without notice and cannot be combined with any other offer or promotion. Not
applicable to group bookings. Flights operated by Air Canada. For applicable terms and conditions, consult the Air Canada Vacations brochures or
www.aircanadavacations.com. Holder of Quebec permit #702566. TICO registration #50013537. BC registration #32229. †For terms and conditions of the Aeroplan
program, consult www.aeroplan.com. Q ®Aeroplan is a registered trademark of Aimia Canada Inc. ®Air Canada Vacations is a registered trademark of Air Canada,
used under license by Touram Limited Partnership, 1440 St. Catherine W., Suite 600, Montreal, QC.
8357
For more information on Trafalgar,
contact your local Trafalgar sales manager or visit trafalgar.com.
Rocky Mountaineer
extends EBB to Dec. 20
VANCOUVER — Rocky Mountaineer
has extended its Early Booking Bonus,
rewarding travellers who plan ahead for
their 2014 vacation.
Up until Dec. 20, 2013, GoldLeaf Service bookings of seven nights or more
receive $1,200 per couple in added value.
The bonus credit further enhances Rocky
Mountaineer vacations with options
such as an Alaskan cruise, additional hotel
ơ

Ǥ
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Ǥ

travelweeklearningcentre.ca
Ǥ
Terms and conditions apply.
*
GIFT CARD
for every air-inclusive package you book to
South America, Asia or the South Pacific
between Nov. 4 & 29
nights, sightseeing tours or a Whistler Sea
to Sky Climb rail journey.
“We are excited to provide our guests
with an opportunity to make the most
of their time in Western Canada,” says
Hubert Wat, Vice President, Global Marketing of Rocky Mountaineer. “With 24
additional departure dates for our newest route, Coastal Passage and SilverLeaf
Service departures on three different rail
routes in 2014, there is a unique vacation
package that will suit any traveller.”
One qualifying vacation package is
the new Canadian Rockies Highlights
and Coastal Passage, onboard Rocky
Mountaineer’s new Coastal Passage
route between Seattle and the Canadian Rockies in either Goldleaf or SilverLeaf Service. To make their vacation
even more memorable, clients can add
a seven night Alaska cruise with either
Norwegian Cruise Line or Holland
America Line.
The Early Booking Bonus is only
valid on new 2014 bookings, made
from now until Dec. 20, 2013 with full
payment at time of booking. The maximum added value of $1,200 per couple can only be applied to bookings of
seven nights or more in GoldLeaf Service, however, the Early Booking Bonus
is also available on qualifying packages
of four to six nights at $600 per couple
in GoldLeaf Service. The new offer is
also valid on Rocky Mountaineer’s SilverLeaf Service and RedLeaf Service at
slightly reduced values.
For
more
information
see
rockymountaineer.com.
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topnews/extras
Agents offered
numerous incentives
to complete the
Israel Specialist
Program
TORONTO — Agents have until Dec.
15 to qualify for prizes by completing
the Israel Specialist Program on Travelweek’s Learning Centre.
The grand prize is a trip for two to Israel including two roundtrip tickets from
Toronto, courtesy of El Al Airlines, plus a
five-night stay at select Dan Hotels.
Agents are further incentivized
to complete the course because the
Learning Centre is currently running a
promotion – Smile with Air Miles – and
any Specialist Programs completed by
the end of the year give agents a chance
to win 8,000 Air Miles. This is above and
Featured this week:
ADVENTURE CENTRE
Exodus has led the way with our
Walking ,Trekking and Hiking
holidays for over 35 years
Exodus offer the widest choice of
walking holiday destination, style
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Graded trips from leisurely walks
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Over 130 of the world’s finest
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Specialists in Nepal, Kilimanjaro
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Order
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TRAVEL AGENTS:
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beyond the 10 CITC credit agents earn
just for completion.
The Israel Specialist Learning Centre is
an online educational tool for travel agents
that should take about 90 minutes to
complete. Agents will learn about selling
Israel; cities and regions; faith-based travel;
art & culture; niche experiences and agent
information. Upon completion, agents will
be fully prepared to sell this dynamic destination with confidence, supporting their
bottom line.
Haim Gutin-Golan, Commissioner for
North & South America, says “we may not
have beaches like the Bahamas and Costa
Rica, but we have something that enriches
your soul and mind, experiences that inspire your beliefs. We have so much to offer, the challenge now is to show people”.
Education is an extremely important factor for agents looking to sell a
destination like Israel. There are many
important selling features as Israel becomes an increasingly dynamic destination, while faith-based travel requires
an extra level of understanding.
“It’s difficult to sell a product when you
don’t know much about it,” say Gutin-Golan. “But agents need to know that Israel is
an incredibly lucrative destination to sell,
especially for groups. We hope this Learning Centre will help them see that.”
To sign up for the Israel Specialist Learning Centre, visit
travelweeklearningcentre.ca.
The Israel Specialist Program has also
been launched in French on Travelweek’s
Le Centre d’apprentissage where francophone agents can access the educational
platform. To sign up in French, visit lecentredapprentissage.ca.
notes
Shop n’ stay in Toronto
1 888 456 3522
WWW.ADVENTURECENTER.COM
The Eaton Chelsea, Toronto has brought
back its Shop ‘n Stay package, available
through Dec. 31 with rates from $129
per night. Shop ‘n Stay includes a free
topnews/extras
$20 Cadillac Fairview SHOP! card for
each night booked, for use at The Toronto Eaton Centre (steps from the
hotel), along with discounted parking
in the hotel’s underground garage. Plus
as official Hotel of the Art Gallery of
Ontario, Eaton Chelsea guests will also
have access to VIP discounted tickets
to David Bowie is, featuring more than
300 objects from Bowie’s personal archive. Other attractions including the
ROM, Casa Loma and the Ontario Science Centre are partners in the hotel’s
Show Your Key and Save program. The
Eaton Chelsea offers on-site babysitting and a full range of family fun services including the Family Fun Zone
with downtown Toronto’s only indoor
waterslide (the 4-story Corkscrew),
Kid Centre and Club 33 Teen Lounge.
Deck 27 features a separate adult-only
pool area and fitness facility. The Eaton
Chelsea also has several dining options
as well as the Turkey-to-Go program,
with turkeys packaged for reheating
and ready for home carving. Turkey
Feasts start at $150 for four people. See
eatonchelsea.com.
More Turkish flights
Turkish Airlines has added Montreal as
its second Canadian gateway, plus a sixth
weekly frequency from Toronto. The Montreal service starts June 3, 2014, with three
flights a week.
people
Unique Vacations Inc., an affiliate of the
worldwide representatives for Sandals
Resorts, Beaches Resorts and Grand Pineapple Beach Resorts, has announced that
President Kevin Froemming has resigned
from the company in order to take up a
new position. “We thank Kevin for the
contributions he made during his time
with us and wish him all the best for the
future,” said the company.
fams
JAPAN & TAIWAN
Royal Scenic
Feb. 10 – 19, 2014
Royal Scenic is hosting this Japan and Taiwan fam in partnership Japan Airlines and
Taiwan Tourism Bureau, to Tokyo, Mt. Fuji
and Hakone and Taipei and Hualien. Prices
start at $1,099 per person, plus $450 in taxes and include roundtrip airfare from Vancouver, accommodation, airport transfers
and ground transportation by private
coach, tour guide and most meals. Airfare
from other Canadian cities is also available
for an additional fee. Priority will be given
to agents that have successfully completed
Royal Scenic’s Certified Asia Specialist program. Registration deadline is Dec. 6. For
more information visit royalscenic.com/
agent/k2ss35/special/doc/famtrip.pdf to
obtain an application form or e-mail [email protected].
Gain In-depth Knowledge
on a Destination that Sells!
Learning how
developing expert
advise on how to sell
Israel translates into
increased revenue!
Complete for your
chance to win a roundtrip vacation for two to
Israel with El Al Airlines
and Dan Hotels.
Register and complete this exciting program at
travelweeklearningcentre.ca to be eligible to win.
Terms and conditions apply.
*
marketplace
This travel counselor works from home
so he can have lunch with his kids.
You can too.
CUSTOMER RELATIONS COORDINATORS
CONTRACT POSITIONS
RESPONSIBILITIES:
tProcess post travel customer concerns received from
both the airline and tour operator
tAnalyze and investigate all customer concerns
received on a daily basis, resolving to customer
satisfaction
tRespond to written inquiries, update travel agents and
customers on the status of their concerns, and provide
consultation as appropriate on policy inquiries
SPECIAL SERVICES COORDINATOR
CONTRACT POSITION
At HRG we understand that our employees are balancing various activities at home, such as school, children,
elder care etc, therefore we offer variety of work arrangements that fit our employees’ lifestyle. Examples of
different work arrangements include; traditional full and part time employment, virtual home offices, casual
work, seasonal work, summer off program.
Join our talent network and find the role for you!
http://www.jobs.net/jobs/hrg-north-america/en-us/
HRG North America
A Hogg Robinson Group company.
UPCOMING
SPOTLIGHTS
December 5
s!USTRALIA.:3OUTH0ACIlC
s&AMILY4RAVEL
s#UBA
s7ELLNESS4RAVEL
December 12
s2OMANCE7EDDINGS
s(AWAII
s3EASONS'REETINGS
December 19
s!LL)NCLUSIVE
s#RUISING
s!IRLINES#ONSOLIDATORS
#ONTACTYOUR
SALESREPRESENTATIVE
416.365.1500
RESPONSIBILITIES:
tCommunicate with special needs passengers & their
requests – air and land
tAnalyzing special needs passenger requests and
action/processing of same
tCommunicate with inter-company departments and
suppliers to ensure services are provided as needed
These positions require a minimum 1-2 years of Customer
Service experience in a travel related environment and
someone who is self-motivated with effective time
management skills and the ability to manage a varied
workload. If interested, please e-mail your resume and
cover letter to [email protected].
Sunwing is an equal opportunity employer.
We would like to thank all applicants. No phone calls please.
AMResorts is on the hunt for a new
REGIONAL SALES MANAGER.
Do you want to work for a collection of luxury hotels with
six different brands and 34 resort properties throughout
the Caribbean and Mexico? Are you bi-lingual in English
and French? Do you have at least five years sales experience?
If you answered yes to these questions, you may be the
perfect fit to work as a bi-lingual Regional Sales Manager
for AMResorts.
The ideal candidate will generate business and satisfy our
customer needs in Ontario, Quebec and Eastern Canada,
and will be responsible for all aspects of educating, training
travel agents to become AMResorts experts, organizing
familiarization trips, conducting various industry events
and much more.
For more information, or to apply, please visit
http://www.amresorts.com/about/career
marketplace
Who said you have to work from
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LOOKING TO
PLACE A
MARKETPLACE AD?
Contact us at [email protected]
or 416-365-1500
featurethis
Photos courtesy of Cuba Cruise
Cuba Cruise’s shore excursions can now be
reserved ahead of its inaugural sailing next month
The summer season may be a thing of the past but that doesn’t
mean travellers still can’t enjoy a bit of sunshine during the winter
months. Cuba Cruise is answering the call from sun-seekers with its
highly anticipated inaugural sailing on Dec. 16.
In anticipation of the milestone event, guests can now reserve
shore excursions from now until 48 hours in advance of their
Caribbean departure via the Cuba Cruise website or through an
agent. Cuba Cruise features a varied collection of authentic shore
excursions, catering to voyagers of all ages and interests.
“It’s that time of year when families, couples and friends are excitedly planning their winter holidays,” said Cuba Cruise president
Dugald Wells. “With pre-booking excursions, guests have the
With pre-booking excursions,
guests have the peace of mind knowing
they’ll not miss any Cuba highlights
during their voyage.
peace of mind knowing they’ll not miss any Cuba highlights during
their voyage.”
Passengers can pre-book the following excursions: cultural/historical tours like the ‘Havana & Hemingway’ and ‘Bob Marley’ tours;
a visit to the surrounding islands and remote beach outings; six
UNESCO sites including the colonial village of Trinidad; a guided
tour of Havana in classic American automobiles; national parks;
diving and snorkelling; hiking; zip-lining, bamboo rafting; cigar
and rum factories; sugar and coffee plantations including the ruins
of French coffee plantations in Santiago de Cuba; and music and
dancing in Cuban hotspots like Havana. Other options include a
visit to cathedrals and castles, interacting with dolphins, enjoying
lobster dinners, playing a round of golf, embarking on a catamaran
trip or signing up for a jungle and mangrove tour.
To ensure that guests of all ages have just as much fun onboard as
they would on land, Cuba Cruise offers a roster of entertainment for
toddlers, teens and those in between. The inaugural sailing season
hosts a diverse collection of activities and special events designed to
engage its younger passengers with the lively Cuban culture.
“Our children’s program is an extension of what we’re all about,
enjoying the real Cuba in comfort and style,” added Wells. “I’m
a parent myself and I’m thrilled we can provide an opportunity
for young ones to engage with a vibrant culture in a fun, safe and
unique way.”
The Kids Club Room for ages four and up is equipped with an assortment of toys, games and craft supplies with qualified supervision (one host to every five kids), while the crystal clear deck
pool is designed for water play. Other activities available onboard
include salsa lessons, drum classes, Cuban-themed parties, face
painting, jewelry making, hair braiding, scavenger and treasure
hunts, bedtime stories, t-shirt decorating, talent contests, ceramic
painting and more.
Guests can join the seven-night cruise at either Havana or Montego Bay with a lead-in price of $586. Cuba Cruise features Canadian imported cuisine as well as local specialties, and explores
diverse ports such as Santiago, Cienfuegos, Trinidad and Punta
Frances on the Isle of Youth. By sailing onboard the 480-stateroom
boutique cruise ship Louis Cristal, passengers can access Cuba’s
more remote areas.
To make a reservation call 1-855-364-4999 or visit yourcubacruise.com
Dive into culture, history, a Greek salad… just dive!
Say Kalimera to the real greek experience.
Whether committed cosmopolitans or the most unconventional of
explorers, we all travel for new experiences. What are your clients
looking for on their travels? The world’s most beautiful destinations?
10,000 years of history? Singing and dancing into the wee hours of
the morning? Mouthwatering Greek cuisine prepared with fresh local
ingredients? Whatever they seek...exploration, adventure, relaxation,
romance, and fun await when they sail with us.
At Louis Cruises, Kalimera doesn’t just mean “good morning,”
it means “good” in every sense of the word: quality, satisfaction
and happiness...it’s what we live by!
With Louis Cruises, travelers don’t just visit the Eastern Mediterranean;
they enjoy an authentic Greek experience, living our signature brand of
“Kalimera” both onboard and at our incredible destinations.
Find us on
Member of
Contact Us For More Information!
ǧ[email protected]
ǧ 877-568-4787
ǧ www.louiscruises.com
“To travel is to live.”
Hans Christian Andersen
GRAB YOUR PASSPORT AND GO!
As a travel professional, travel isn’t just something
you do – it’s a part of who you are. Like the great
explorers of the world, you live to travel. Now it’s
easier than ever to discover exotic destinations and
embark on exciting adventures through the Famous
Agents program.
EARN MORE!
Between October 1 and December 31, 2013,
you’ll earn bonus points when you send your
FOLHQWVWRVHOHFW)DLUPRQW5DIÁHVDQG6ZLVV{WHO
locations around the world, and receive an elegant
leather passport cover when you actualize a
minimum of 50 qualifying client room nights
at participating hotels*.
YOUR NEXT ADVENTURE BEGINS HERE:
*For complete details - including a NEW list of
participating hotels, visit www.frhi.com/promo/go