General Information Module

Winegard® Dealer Training
General Information
1
Winegard History
2
Cables, Connectors, and Tools
4
Basic Installation Practices
5
Satellite Systems
9
Meet the Trainer
2
2
3
4
4
4
5
6
7
7
7
8
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10
Cables
Connectors and Tools
Installing an F-Connector on Coax Cable
Sealing
12 Volt Power
Obstructions
Satellite TV Basics
Transponder Maps
Leveling
Receiver Recommendations
Dual Tuner Receivers
SWM Technology
Mike Barum
Notes
Winegard Company History
1954
Winegard Company is founded
by John Winegard
1955
Winegard introduces the first
82-channel TV antenna
1969
Winegard is noted for its
contributions to NASA in the
Apollo 11 mission
1980s
Sensar antenna is introduced
into the RV industry; Winegard
begins manufacturing satellite
TV antennas
2002
Winegard introduces Movin’
View in-motion and stationary
domed units to RV market
2005
John Winegard is inducted into
CE Hall of Fame for developing
the first 82-channel TV antenna
2007
Winegard introduces TRAV’LER®
antennas and becomes first to
offer a DIRECTV HD-compatible
one-way antenna
2009
Winegard debuts Wingman®
antenna, a UHF add-on for
Sensar TV antennas, named
Best New Product for 2009;
Winegard also introduces the
Carryout automatic antenna,
a fully automatic portable
satellite TV antenna
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General Information
Winegard Company History
Winegard Company, incorporated in 1954, is a respected world leader in
the design and manufacture of innovative antenna products for both satellite
and terrestrial communications. Throughout the years, Winegard has made
important contributions to the growth and development of the television
industry both in America and worldwide.
With over 80 U.S. patents, we count many “firsts” in the industry, including
the all-channel yagi TV antenna, 82-channel antenna, antenna mounted
preamplifiers, antenna amplifiers, anodizing process, perforated aluminum
satellite antenna, and the RV television antenna.
Winegard’s pioneering solutions have shaped the industry for home, RV, truck,
marine, medical, and automotive antennas. Winegard also provides two-way
real-time broadband antennas for communication in even the most extreme,
remote environments; these two-way broadband antennas are used in the oil
and gas industries, as well as by military and emergency response teams.
Our state-of-the-art facilities are designed to enable the manufacturing of
products with speed and accuracy at a competitive cost. All of our antennas
are proudly designed and built by hardworking Americans in the heartland of
the U.S.A.
Having reached our 60 year milestone, we see a bright and exciting future.
Cables, Connectors, and Tools
Cables
Qualified RV technicians need to be familiar with two types of coaxial (coax)
cable, RG-59 and RG-6. Although both RG-59 and RG-6 can be used for
over-the-air television applications, RG-59 is not recommended for satellite
television applications.
The word “series” often substitutes
“RG” (i.e., series 59 and series 6 cable).
RG-59 coax cable is smaller in diameter with a center conductor of 22 AWG
(American Wire Guage) in size. This smaller cable has high frequency loss
over longer cable runs (see table 1.1).
RG-6 coax cable has a larger center conductor of 18 AWG in size. This
larger cable has less signal loss per foot and resultantly carries LNBF voltage
better over longer distances. RG-6 coax cable must be run all of the way
from the satellite dish to the satellite receiver. Multiply the thickness by 10 to
determine the tightest bend allowed for proper signal transmission.
TABLE 1.1. Properties of RG-59 and RG-6 coax cable
AWG
Diameter of
conductor (in.)
Signal loss
(dB/100 ft)
Recommended
application
RG-59
22
.0253 in.
≤8.0
OTA TV
RG-6
18
.0403 in.
≤6.0
Satellite & OTA TV
Connectors and Tools
F-connectors are used with both RG-59 and RG-6 coax cable and are
available in different sizes for different coax applications. A cable stripper and
hex crimping tool or compression crimping tool are needed to properly install
an F-connector on coax cable; Winegard recommends Model CS-2000 cable
stripper (see fig. 1.1A), Model SP-6311 hex crimping tool (see fig. 1.1B), and
Model SP-7501 compression crimping tool (see fig. 1.1C).
A
B
C
FIGURE 1.1. Tools used for installing a coax connector. A, Model CS-2000 cable
stripper. B, Model SP-6311 hex crimping tool. C, Model SP-7501 compression
crimping tool.
A compression crimper should
be used to install a compression
connector. A hex crimper should be
used to install a hex connector.
Models CS-2000 cable stripping
tool, SP-6311 hex crimping tool, and
SP-7501 compression crimping tool
may be available for purchase from
your instructor.
General Information
Cables, Connectors, and Tools
2
Cables, Connectors, & Tools
Installing an F-Connector on Coax Cable
The front of the cable stripper has a lip.
Compare figure 1.2A and 1.2B.
A
B
FIGURE 1.2. Cable stripper.
A, Front. B, Back.
To install an F-connector on a coax cable, complete the following steps:
1. Make a square cut on the coax cable (see fig. 1.4A).
2. Place the cable in the cable stripper (see fig. 1.4B). The cut end of the
cable should be flush against the front of the stripper (see fig. 1.2A).
3. Once the cable stripper has closed around the cable, rotate until the outer
cover has been stripped (see fig. 1.4C), and pull the tool away.
4. Fold back the braid as in figure 1.4D.
5. Install an F-connector on the coax cable (see fig. 1.4E).
6. Crimp the connector. To do so with a hex crimp connector, use a hex
crimping tool to pinch the connector (see fig. 1.4F). To do so with a
compression crimp connector, place the connector inside and squeeze the
compression tool (see fig. 1.4G).
7. Inspect and pull on the connector to make sure it is secure (see fig. 1.4H).
8. Weather Tight connectors are used where moisture is present.
Lip
When folding back the braid, make sure
that no wires touch the center conductor.
Square cut
For an easier installation, try twisting the
connector while pushing it onto the cable.
After being crimped, the compression
connector should be shorter in length.
Compare figure 1.3A and 1.3B.
A
B
C
D
Braid
Hex crimp connector
Compression connector
E
F
Hex crimp connector
A
B
FIGURE 1.3. Compression
connector. A, Compression
connector before being
crimped. B, Compression
connector after being crimped.
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General Information
Cables, Connectors, & Tools
Compression connector
G
H
FIGURE 1.4. Coax connector installation. A, Square cut. B, Cable in stripper. C, Cable
stripped. D, Braid folded. E, Connector placed on coax. F, Connector crimped with hex
crimping tool. G, Connector crimped with compression tool. H, Connector installed.
Basic Installation Practices
Sealing
Before sealing, check with the vehicle manufacturer for recommended sealant for
the roof type. Only apply sealant to clean surfaces in dry conditions. Allow for
adequate drying time. Refer to product manuals for specific sealing requirements.
12 Volt Power
Some Winegard antennas require 12 volts of direct current (VDC) power
to function correctly. When installing and testing such units, make sure you
have a clean and filtered power source for the satellite system. Winegard
recommends using a dedicated line to the coach battery or a 12 VDC output
power converter (see fig. 1.6), which can be plugged into available AC outlets.
Winegard offers Model GM-1200 power
converter and Model PS-1224 power
supply. Either of these devices will
enable a customer to hook up to a 110
V power source when a 12 V power
source is unavailable.
For
Portables
A
Obstructions
When installing Winegard satellite systems, consider any large roof fixtures
which the system could physically hit while rotating or elevating, and
consider any obstructions which could block signal acquisition (see fig. 1.5).
Power lines may obstruct signal. Additionally, signal may bounce off of
reflective sources such as metal buildings, which could significantly increase
search time; to avoid increasing the search time, move the RV away from
the obstruction. For specific requirements on required distances from certain
obstructions, refer to product manuals; certain product manuals may also
specify the distance to be maintained from the antenna according to the
height of the obstruction.
For
Roof mounted domes
B
FIGURE 1.6. 12 VDC output
power converters offered by
Winegard Company. A, Model
GM-1200. B, Model PS-1224.
FIGURE 1.5. Tree obstructing signal from satellite.
General Information
Basic Installation Practices
4
Satellite Systems
Satellite TV Basics
In order for the signal to be transferred
to the satellite receiver via coax cable,
the LNBF downconverts the signal to
950–1450 MHz for non-SWM (single
wire multi-switch) applications and to
974–1790 for SWM applications.
Satellite programming originates from an uplink facility on Earth. The
uplink facility receives signals from different sources, digitally combines the
signals, and transmits the signals to satellites. 22, 300 miles above the Earth,
the satellites receive, amplify, and transmit the uplink signal back to Earth
in the Ku and Ka frequency bands. The signal is then received on Earth by
your satellite antenna, where the signal is reflected and concentrated to the
low-noise block converter (LNBF). The LNBF is located at the focal point of
signal reflection, the point at which maximum amount of signal is effectively
concentrated. The LNBF receives, amplifies, and downconverts the signal to
pass through a coax cable to the receiver, where individual channel selection
and processing takes place. See figure 1.7.
FIGURE 1.7. Transmission of signal from uplink facility to antenna on RV
5
General Information
Satellite Systems
Satellite Systems
Satellite Beams
Signals from satellites are transmitted as either continentual US (CONUS)
beams (see fig. 1.8A) or spot beams (see fig. 1.8B). CONUS beams cover the
continental US, and spot beams cover a smaller area (e.g. a city).
A
Spot beams typically contain local
programming, such as NBC, CBS, ABC,
or FOX. Since the arrival of digital
television, many RVers use an OTA TV
antenna to receive local programming.
B
FIGURE 1.8. Types of satellite beams. A, CONUS beams. B, Spot beams.
General Information
Satellite Systems
6
Satellite Systems
Leveling
Dome antennas should be within three
degrees of level, and TRAV’LER®
antennas should be within five degrees
of level.
High definition DIRECTV programming
is not available with a domed antenna.
Leveling is important for acquiring signal with manual and automatic antennas.
Manual antennas require a user-inputted elevation to accurately point at a
satellite, and automatic antennas use an auto-inputted elevation to complete an
auto-scan for signals. If the satellite antenna is not level, the inputted elevation
angle will differ from the actual elevation angle required to accurately point
at the satellite. The elevation will need to be adjusted to compensate for the
number of degrees the unit is off-level. If the unit is too far off level, the
search may fail or require more time.
Receiver Recommendations
Winegard Company recommends using caution when selecting a satellite
receiver for a mobile environment. Satellite receivers are designed for home
use, and certain satellite systems may be incompatible with certain receivers.
For DISH users, Winegard recommends using a DISH HD Solo series
receiver (e.g. 211z) for standard or high definition programming in a
mobile environment. The Solo receiver can be used with or without an
external hard drive for recording.
If a receiver able to record programming
is used in an RV, unplug the receiver
when driving.
Satellite receivers may overheat when
placed in cabinets of RVs.
For DIRECTV users, Winegard recommends using a single input receiver
(e.g. H24). If using a TRAV’LER DIRECTV® SWM slimline antenna,
SWM-only receivers may be used (e.g. H25).
Receivers able to record programming are equipped with internal hard
drives and are not designed for mobile use. If used in a mobile environment,
constant vibration may shorten the life of the receiver. Additionally, these
receivers should be kept in a controlled temperature environment, which is
difficult to achieve in a mobile environment.
Dual Tuner Receivers
For up-to-date information on receiver
compatibility or new programming
information, visit www.winegard.com/
receivers, or call 1-866-609-9374.
Dual tuner receivers receive signal constantly from multiple satellite inputs.
Winegard automatic domed satellite systems access multiple satellites
by toggling to the corresponding satellite as the customer changes the
channel, meaning that the satellite system actually receives signal from only
one satellite at a time. There are times when the receiver may try to watch
different satellites on the two inputs, and this may cause conflicts with
recording or viewing.
However, with proper setup and understanding of how the system works, it
is possible to use dual tuner receivers with dual receiver-capable Winegard
domed automatic satellite antennas.
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General Information
Satellite Systems
Satellite Systems
SWM Technology-DIRECTV Only
Most Winegard mobile satellite TV antennas operate with multi-switch
technology and require separate accessories to operate with DIRECTV single
wire multi-switch (SWM) technology.
If the customer has a SWM-only technology receiver, Winegard Model
SWM-840 SWM kit is available (see fig. 1.9). This SWM kit will enable
Winegard mobile satellite TV antennas to operate with SWM technology.
A
B
DIRECTV has used 3 types of receivers:
∙ Models 11 and under (including the
R15) are multi-switch only.
∙ Models 12-24 can be multi-switch
or SWM.
∙ Models 25 and higher are SWM only.
All domes are multi-switch allowing up
to 8 tuners to be used. A SWM-840 kit
may be used or neccessary with some
models of receivers.
C
FIGURE 1.9. SWM kit parts. A, SWM-8. B, Power inserter. C, Splitter.
See figure 1.10 for general information on hooking up to a SWM-8.
A coax cable will run from the power
inserter to the splitter and from the
splitter to the receiver(s). The power
inserter is then plugged into a 110
VAC outlet.
to Power Inserter
0 1˚
If hooking up a domed antenna to a
SWM-8, connect two coax cables from
the two coax ports of the antenna to the
two Sat. 99˚/101˚ ports of the SWM-8.
to Antenna for Sat. 99˚ / 1
to Antenna for Sat. 99˚/101 ˚
to Antenna for Sat. 103˚/110˚/11 9 ˚
to Antenna for Sat. 103˚/110˚/119˚
FIGURE 1.10. Basic wiring to and from a SWM-8
If hooking up an SK-3003 TRAV’LER
antenna to a SWM-8, connect three
coax cables from the three coax ports
of the antenna to three of the satellite
ports of the SWM-8.
If hooking up an SK-3005 TRAV’LER
antenna to a SWM-8, connect four
coax cables from the four coax ports
of the antenna to the four satellite
ports of the SWM-8.
General Information
Satellite Systems
8
Meet Mike Barum,
Winegard Company Dealer Trainer
For nearly 10 years, Mike has been traveling the country and parts of
Canada in his Winegard branded ‘traveling classroom’. Equipped with all
the latest Winegard TV antenna products, Mike provides a unique learning
experience where attendees get the opportunity to see and experience
firsthand how each antenna works. He covers installations and FAQs. In
addition, he also provides helpful tips and tricks-of-the-trade making his
seminars a ‘must attend’ for technicians and sales staff.
Because of his vast experience, Mike can customize his training sessions
on the fly to adapt to the skill set/background of his audience to ensure
maximum learning. In addition, Mike also performs the following duties:
• Trains dealers and distributor personnel during group training sessions
• Trains manufacturers during manufacturer training sessions
• Attends RV rallies, trade shows and manufacturer rallies
• Beta tests new products before release
• Provides feedback on existing product function and performance
To date, Mike has traveled over 187,000 miles in the RV alone, stopping
by 1,500 dealerships and training upwards of 15,000 people earning him
the nickname, Mike the trav’ler!
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General Information
Meet the Trainers
Notes
General Information
Notes
10
Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601 • 1-800-288-8094 • Fax 319-754-0787 • www.winegard.com
Printed in U.S.A. ©2012 Winegard Company 2/15
Winegard, RoadTrip Mission, TRAV’LER, Carryout, Pathway and Rayzar are registered trademarks of Winegard Company.
DIRECTV is a registered trademark of DIRECTV, LLC. DISH is a registered trademark of DISH Network L.L.C.
Bell TV is a trademark of Bell Canada, Inc. Shaw Direct is a trademark of Shaw Satellite G.P.
Disclaimer: Although every effort has been made to ensure that the information in this document is correct and complete, no company shall be held liable
for any errors or omissions in this document. Information provided was accurate at time of printing.