broward county community report

Transcription

BROWARD COUNT Y COMMUNIT Y REPORT
HCA EAST FLORIDA: BROWARD COUNTY
NORTH W E S T Medical Center • PL A NTATION GENER A L HOSPITA L • UNI V ERSIT Y Hospital & MEDICA L CENTER • W E S T SIDE REGION A L MEDICA L CENTER
HCA East Florida
HCA
HCA’s roots date back to 1968 when Dr. Thomas Frist, Sr. led a group of
physicians to build a hospital in Nashville, Tennessee. Over four decades
of hard work and dedication have made HCA – Hospital Corporation of
America – the nation’s leading provider of quality healthcare services, with
locally managed facilities that include approximately 164 hospitals and
106 outpatient surgery centers in 20 states and throughout Great Britain.
In Florida, there are 43 hospitals and 33 surgery centers, three division
offices and several other service facilities affiliated with HCA.
The Treasure Coast
Lawnwood Regional
Medical Center &
Heart Institute
Raulerson Hospital
St. Lucie Medical Center
Palm Beach County
Columbia Hospital
JFK Medical Center
Palms West Hospital
HCA East Florida Division
Located in Ft. Lauderdale, the HCA East Florida Division encompasses
14 hospitals in South Florida and the Treasure Coast, in addition to multiple
ambulatory surgery centers and imaging centers, a supply chain center
and an integrated regional laboratory. Together, the network employs more
than 13,900 individuals and has nearly 5,000 physicians on staff.
HCA Broward County
The Broward region of HCA East Florida consists of Northwest Medical
Center, Plantation General Hospital, University Hospital & Medical Center,
and Westside Regional Medical Center. Each hospital is an integral part of
the community, providing residents with the highest-quality care, latest
technology, preventative services and informative seminars. We share a
commitment to delivering comprehensive and compassionate care to meet
the needs of the community.
Broward County
Northwest
Medical Center
Plantation
General Hospital
University Hospital &
Medical Center
Westside Regional
Medical Center
Miami/Dade County
Aventura Hospital &
Medical Center
Kendall Regional
Medical Center
Mercy Hospital
Sister Emmanuel
Hospital
1
Quality and Patient Safety
HCA East Florida: At A Glance
Hospitals
14
Surgery Centers
12
Diagnostic Imaging
Centers
Psychiatric Care
Facilities
2
6
hCare Electronic Health Record (EHR)
hCare Access
EHR simplifies access to patient health information
by immediately providing clinicians with accurate
information for optimum patient care. We believe
that EHR will be a fundamental support system for
improving the quality of healthcare in our facilities.
This service provides physicians and their staff
with a faster and more convenient remote login
solution. Whether using PC, MAC, or iPad,
physicians have access to the same clinical
applications they use at the hospital from virtually
anywhere. Connection time is 75% faster than
prior remote access solutions and single sign-on
password management is available.
hCare Hub/Mobility Physician Portal
7
Regional Laboratory
1
Graduate Medical
Education Programs
7
Number of
Licensed Beds
3,394
Total Employees
13,926
Total Physicians
4,465
Total Volunteers
1,307
This portal integrates the electronic medical
records of our physician practices with our hospitals
to provide physicians with access to their patients’
clinical records. It puts critical information at their
fingertips, both on their office computers and via
smartphone technology.
Computerized Provider Order Entry (CPOE)
CPOE is patient safety technology that allows
providers to place orders directly into the clinical
information system and check each order against
the patient’s medical information. Providers
are alerted to any potential contraindications or
interactions at the time of order. This streamlines
the process and eliminates opportunities for
medical error. In addition to the safety checks,
orders go immediately to the department(s) that
will implement/initiate the order, leading to more
efficient patient care. This system is used in all of
our emergency departments and hospital-wide.
Picture Archiving and Communications
Systems (PACS) & MUSE
PACS stores digital versions of patients’ clinical
images, such as CT and PET scans, MRIs and
X-rays to make them readily accessible at the
hospital or remote locations. The MUSE system
digitizes EKG tracings, allowing for easy access
to this information.
Electronic Bar-Coded Medication
Administration
All HCA East Florida hospitals have implemented
eMAR software to prevent medication errors
and improve patient safety. Each patient receives
an armband with a unique bar code. Before a
medication is administered, the bar codes on both
the armband and medication are scanned to verify
that the patient is receiving the right drug and
dosage at the right time. The software checks each
medication against the patient’s drug history and
lab results. If conflicts or potential interactions are
identified, warnings alert the nurse to verify or call
the doctor before administering the medication.
HCA’s results with eMAR have been instrumental in
encouraging the FDA to develop a standardized bar
code system for the pharmaceutical industry and at
all hospitals to improve patient safety.
Bar code-enabled transfusion administration allows
clinicians to scan the patient ID band and the bar
code on the blood product to ensure that the correct
product is being issued and administered to the
patient. This capability is similar to the functionality
introduced by the eMAR & Bar Coding project, now
called Bar Code-Enabled Medication Administration.
Voice Recognition System
This technology allows physicians to report their
clinical findings directly on a system that recognizes
their voice. It creates efficiency in our radiology
departments by eliminating the delays often caused
by transcriptions. The report then gets reviewed on
screen by the radiologist where it can be corrected,
signed and sent for utilization by other clinicians
within a 30-minute time frame.
Emergency Department Management
Module (EDM)
EDM is used to manage the flow of patients through
the emergency department from arrival through
departure. Both CPOE and eMAR fully integrate
into EDM, allowing for streamlined communication
of orders and medication administration between
physicians and emergency department staff. EDM
is also used to measure and track emergency room
wait times quickly and accurately.
Telehealth
At JFK Medical Center, HCA East Florida has the
ability to monitor patients from a distance using
electronic devices to record and send measurements
of patient vital signs. Telehealth technologies are
evolving to provide real-time interactive health
systems that can engage patients and their care
teams more fully in their treatment. Upon discharge,
patients are monitored and managed from home.
Emergency Department
For the past few years, HCA East Florida has been
working diligently to improve the effectiveness
and efficiency of its emergency rooms. Our focus
on enhancing care and improving emergency
processes has dramatically reduced wait times
to below national averages. We have been so
successful that average emergency room wait
times are now available to the public. This vital
information provides patients with the resources
to make informed decisions about their urgent
medical needs. Wait times for all of our hospitals
are updated every 30 minutes and are available
via text of ER to 23000, iPhone app on our website,
iPhone iTriage app from the AppStore and roadside
digital billboards throughout the region. We also
offer emergency room wait times for our hospitals
with pediatrics. Patients can text ERKids to 23000
for access to immediate average wait times for
children’s emergency care.
3
Social Media
Technology
Giving Back to the Community
Social media allows the community to
communicate with us directly. All of our
hospitals can be accessed through
Facebook and Twitter, and there is a video
library on YouTube. Our social media
channels make it simple to stay up to date
on our latest technologies, services and
community involvement. Our hospitals’
websites encourage interaction and provide
important information.
Our East Florida Division hospitals are upgrading
technology at an unprecedented rate to ensure
we provide clinical excellence and optimal patient
outcomes. In addition to using the most advanced
medical systems, our facilities have integrated
wireless and digital technology through all
modalities. We also offer nine robotic programs
that enable surgeons to perform precision work
with very small incisions and faster recovery times.
Community Support
Our employees provide financial and volunteer
support to countless civic organizations, schools,
colleges, city projects and charitable organizations
in their communities.
Uninsured/Underinsured Patient Education
HCA East Florida hospitals are committed to
helping uninsured/underinsured patients who
qualify for local and state health benefits. Each
hospital offers on-site benefit education and
Medicaid enrollment assistance.
Remote Patient Monitoring
Airstrip Cardiology and Airstrip OB are two
applications that are improving the speed and
quality of communication within our hospitals.
AirStrip Cardiology – the revolutionary new
technology that delivers EKGs from Emergency
Medical Services directly to doctors’ and nurses’
smart phones or tablets. It allows patients to be
accessed while they’re being transported to the
hospital. The crucial time saved can help save lives.
Airstrip OB delivers vital patient waveform data,
including fetal heartbeat and maternal contraction
patterns, in virtual real-time directly from the
hospital labor and delivery unit to a doctor’s smart
phone. This application gives physicians the ability
to closely monitor patients 24/7 when the demands
of their day necessitate their periodic absence
from the labor and delivery unit.
Volunteering
iTriage
iTriage provides access to medical information on
thousands of symptoms, diseases and medical
procedures. It also allows patients to find
emergency room wait times, get healthcare cost
information and view quality reports. iTriage was
developed to put better medical information into
their patients’ hands. These medical pioneers
have now empowered healthcare consumers
with this revolutionary acute care decision tool.
iTriage is available as a free app for iPhone,
Android, Blackberry & Palm smartphones or
at www.iTriageHealth.com
Since 2005, HCA has redirected corporate income
tax to the Step Up for Students program. Through
this gift, low-income students receive a K-12
scholarship enabling them to receive a quality
education. Qualifying parents can use these grants
to send their child to the public or private school
that best meets their child’s needs.
Consult-A-Nurse Healthcare
Referral & Information
®
Consult-A-Nurse is a free service that provides
physician referrals and health information by phone,
24 hours a day. The service supplies information
about physicians affiliated with HCA hospitals,
including their medical specialty, skills, experience,
and office information. Registered nurses are
available to provide consultations and answer
health questions.
®
Alzheimer’s Association
American Cancer Society
American Diabetes Association
American Heart Association
Broward County Schools
Epilepsy Foundation of South Florida
HCA Hope Fund
Healthy Mothers Healthy Babies
Hispanic Unity of Florida
Leukemia & Lymphoma Society
Make-A-Wish Foundation
March of Dimes
Mothers Against Drunk Driving
Step up for Students
Susan G. Komen for the Cure
United Way of Broward County
Women in Distress
®
TM
4
In 2011, HCA East Florida hospital employees and
volunteers dedicated 377,444 hours of patient and
family support. Events included building homes
with Habitat for Humanity, Making Strides for the
American Cancer Society, and promoting wellness
and education through complimentary health
screenings and lectures. We sponsor the Team
Storm Riders cycling team, which ranked 49th in
the country for raising funds for the National
Multiple Sclerosis Society, with riding members
from our staff.
Step Up for Students
Partial list of the organizations benefiting from
HCA Hospitals in Broward County:
®
®
5
At Northwest Medical Center, we strongly
believe that health and happiness go hand in
hand. Our team strives to make a difference
every day by providing our patients with
extraordinary care and service.
Over the past two years, we have made many
upgrades to our facility and services. The
newest additions being the Heart & Vascular
Institute and Cardiovascular Tower that
provide comprehensive cardiac care to the
community. We also enhanced our pediatric
services, minimally invasive surgical services,
orthopedics, women’s services and more. We
are excited to report these developments as
we focus on our continued path to promoting
health and wellness.
Our people, technology and personalized care
propel us to offer exceptional service to the
community. There is no greater indicator of
our success than your health. Our goals for
2012 fulfill our mission to provide unparalleled
healthcare and support. We look forward to
being your healthcare provider of choice for
many years to come.
Northwest
Medical Center
Bariatric Surgery
Dianne Goldenberg
Chief Executive Officer
Northwest Medical Center
6
At Northwest Medical Center, we are constantly
striving to set a new benchmark in the bariatric
field. We are one of the few hospitals in South
Florida recognized by insurance companies as
a Center of Excellence for Bariatric Surgery.
Northwest Medical Center is also accredited by
the Surgical Review Committee (SRC). This
prestigious designation is granted to institutions
that have demonstrated required resources to
perform safe bariatric surgery with excellent
short-term and long-term outcomes. Our specially
trained surgical team, bariatric unit nursing staff
and other clinical personnel provide patients
with the multifaceted standards, complex patient
management and intricate guidelines that rule the
bariatric field today.
Oncology Services
We promote the importance of cancer education,
screening and early detection because the earlier
the diagnosis is made, the better the chance of a
cure. Our highly skilled team offers a full range
of diagnostic, treatment and support services, as
well as the highest standard of care. We utilize the
most advanced techniques to identify the nature
and extent of the specific disease, such as digital
mammography, bronchoscopy, computerized
tomography (CT), endoscopy, fluoroscopy,
ultrasound, magnetic resonance imaging (MRI) and
positron emission tomography (PET). In addition
to the newest minimally invasive procedures and
access to innovative research-based approaches,
we offer the benefits of all major treatment
methods, including surgery and medical oncology.
Our interdisciplinary approach includes monthly
tumor board meetings and tumor registry.
Minimally Invasive Surgical Services
The Minimally Invasive Surgical Services Institute
(MISSI) at Northwest Medical Center allows patients
to undergo surgery with significantly less pain,
blood loss and scarring, as well as a much shorter
recovery time. Our innovative technology, expert
staff and personal touch make the surgical process
much easier and more comfortable. The Institute
offers the most advanced minimally invasive
surgical services, including Transoral Incisionless
Fundoplication (TIF) Procedure for safely and
effectively treating chronic acid reflux, along with
robotics featuring the da Vinci Si Surgical System
for performing complex procedures with increased
precision, and balloon sinuplasty for opening the
sinus passageway to restore normal sinus function.
®
Robotic Surgery
The use of robotics at Northwest Medical Center
takes minimally invasive techniques into a new
era, further minimizing the physical and emotional
impact of surgery on patients. Surgeries are
performed through small incisions, which replace
the large incisions needed for conventional open
procedures. Robotic technology takes surgery
beyond the limits of the human hand, introducing
precise and versatile instrument movement
combined with three-dimensional visualization of
the operative site. Patients have less trauma and
pain, minimal scarring, less blood loss, faster
recovery and shorter hospital stays. The da Vinci
Si Surgical System is available for the treatment
of uterine fibroids, prostate disease, obesity and
other gynecological diagnoses that may require
surgery, including hysterectomies, oophorectomies,
myomectomies, ovarian cystectomies,
prostatectomies and sleeve gastrectomies.
®
Heart & Vascular Institute
The Heart and Vascular Institute at Northwest
Medical Center is the only Cardiac Level II licensed
program in northwest Broward County. The brand
new state-of-the-art two story Cardiovascular
Tower opened its doors to the community in
April. The expansion and construction of the
Cardiovascular Tower at the Heart and Vascular
Institute includes two open heart operating room
suites, a cardiovascular intensive care unit and
a cardiovascular progressive care unit. The new
facility enhances our existing services, such as
our cardiac catheterization lab, electrophysiology
lab and state-of-the-art coronary imaging
services featuring computed tomography
angiogram (CTA). Our highly skilled staff includes
experienced cardiothoracic surgeons, cardiologists,
electrophysiologists and cardiac anesthesiologists.
Cardiac Services
Our cardiac services bring together the
collaborative efforts and experience of highly
skilled physician specialists, nurses, technologists
and other cardiovascular health professionals.
Comprised of a team of experienced cardiologists,
anesthesiologists, interventional radiologists,
pulmonologists and internists, these specialists
combine their expertise and knowledge to provide
patients with the latest scientific advances in their
respective fields. Our team performs primary
percutaneous coronary intervention (PCI) services,
which enables our facility to have emergency
coronary angioplasty available to patients 24 hours
a day, 7 days a week.
7
Northwest Medical Center meets the national
average of door-to-balloon time, which is the
speed that a hospital can perform angioplasty or
other coronary intervention on a patient having
a myocardial infarction or heart attack. Door-toballoon time is a very specific measure of quality
that involves every step, from diagnosis to surgery.
Our cardiac catheterization lab is equipped with the
latest medical technology and available 24 hours
a day for emergency services. These catheterbased procedures offer the benefits of shorter
hospital stays, less-visible surgical scarring and
reduced recovery time without the pain of a large
incision. These procedures can be performed
on both the heart and peripheral blood vessels.
The echocardiography department is integrated
within the cardiovascular department and
specializes in echocardiography, transesophageal
echocardiography (TEE) and pediatrics.
Maternity/Newborn Services
At Northwest Medical Center, we are dedicated to
providing the most caring and comfortable childbirth
experience. From the earliest stages of pregnancy,
our team is available to answer questions, address
concerns and share the family’s excitement. Our
recently renovated and upgraded rooms were
designed with new moms and families in mind. Our
private Labor-Delivery-Recovery (LDR) rooms offer
comfort and luxury, along with the latest medical
technology and a highly skilled medical team. The
rooms are beautifully appointed with homelike
décor to provide a warm, loving environment where
the family can relax and bond with the new arrival.
8
In keeping with our philosophy of family-centered
maternity care, mothers may stay with their babies
throughout their entire hospital stay.
Pediatrics
Northwest Medical Center is committed to providing
the highest-quality healthcare to children through
a full spectrum of medical and surgical services.
The compassionate staff is trained to do everything
possible to make children and parents feel
welcome, comfortable and secure. Our pediatric
emergency department is open 24 hours a day.
Our skilled physicians, nurses, therapists and
other healthcare professionals provide the
most innovative treatment in a facility that is both
technologically advanced and child friendly.
“My experience from
start to finish was
fantastic! From the
moment I arrived I was
quickly greeted and
assisted by the caring
and knowledgeable staff.
The team of nurses,
physicians, assistants
and anesthesiologist
kept me calm and
relaxed and were very
attentive and helpful.
Today I am 100%, and
no one would ever
notice my scar
from surgery.”
Katherine Blunk
Single Incision Laparoscopic
Surgery (SILS) Patient
Hospital Statistics
Hospital Economic Impact
Total Patients Treated
68,822
Total Salaries & Benefits
Annual Hospital
Admissions
13,627
Cost of Charity &
Uncompensated Care
Annual Emergency Visits
43,714
Taxes Paid
Total Medicaid
Patients Treated
14,546
Medicaid Market Share
14.6%
Indigent Care Tax
Total Uninsured
Patients Treated
11,050
Sales Tax
Uninsured Care
Market Share
10.6%
Physician Specialty
Coverage in the ED
1%
Total Taxes
Total Taxes
$5,329,120
Capital Investment
$4,514,231
Total Local Vendor
Support
$15,096,379
Property Tax
Minority & Women Owned
Business Support
5%
$15,145,966
Other Local Tax
State Income Tax
13%
4%
$76,660,680
$808,237
$149,181
$2,148,506
$1,191,225
$843,258
$188,713
$0
Federal Income Tax
Unemployment Tax
Total Local Vendor Support
Capital Investment
Awards & Recognition
Physician Specialty
Coverage in the ED
Total Economic Impact
Many awards and recognitions were given
to Northwest Medical Center (NWMC),
acknowledging not only the outstanding
patient care and services provided but also
the outreach efforts that support various
civic, government and community groups.
Northwest Medical Center’s Emergency
Department and Cardiac Cath team continues
to improve their door to balloon time for
patients presenting with Acute Myocardial
Infarction. The Centers for Medicare
and Medicaid Services (CMS), the Joint
Commission and many other organizations
have agreed that a door-to-balloon time of
90 minutes or less is optimal.
$951,766
$1,480,041
$118,226,000
Cost of Charity &
Uncompensated Care
13%
65%
9
Since 1966, Plantation General Hospital
has been providing exceptional healthcare
services to the community. The past year
has brought many enhancements, including
expansions to the outpatient center and
pediatric emergency department.
Our outpatient center has been relocated to the
first floor with a separate entrance for patients
and families. New endoscopy and GI suites were
added with larger pre and post-operative areas,
and all patient recovery rooms were updated
with wood interiors and the latest technology.
The pediatric emergency department added
seven new beds for a total of 12 and additionally
the waiting area was expanded.
Plantation General Hospital continues to set
a standard of excellence in women’s services,
pediatrics and adult care. Our facility is fully
accredited by The Joint Commission and
certified as a Primary Stroke Center, as well as
one of only three hospitals in the nation named
a Center of Excellence in Neonatal Services.
All of our progress is part of our ongoing
commitment to providing the highest-quality
healthcare to South Florida families.
Randy Gross
Plantation General Hospital
10
Plantation
General Hospital
working diligently to improve the effectiveness and
efficiency of its emergency rooms. Our focus on
enhancing care and improving emergency processes
has dramatically reduced wait times to below national
averages. We have been so successful that average
emergency room wait times are now available to the
public. This vital information provides patients with
the resources to make informed decisions about
their urgent medical needs. Wait times for all of
our hospitals are updated every 30 minutes and are
available via text of ER to 23000, iPhone app on our
website, iPhone iTriage app from the AppStore and
roadside digital billboards throughout the region.
We also offer emergency room wait times for our
hospitals with pediatrics. Patients can text ERKids to
23000 for access to immediate average wait times
for children’s emergency care.
Pediatric Services
Plantation General Hospital provides the highestquality, family-centered healthcare to children
through a full spectrum of medical programs,
surgical services and intensive pediatric care. Our
highly skilled pediatric physicians, nurses, therapists
and other healthcare professionals deliver innovative
treatment in a facility that is both technologically
advanced and child friendly. We have a dedicated
pediatric emergency room that is open 24 hours a
day. This is separate from the adult emergency room
to ensure that children receive the special care they
need. Our pediatric intensive care unit is equipped
with the latest technology and staffed by pediatric
intensivists. Our pediatric in-patient unit provides
compassionate care for critically ill children in a
comfortable environment.
Maternity Care & High-Risk
Maternity Services
Plantation General Hospital is dedicated to providing
the most caring and comfortable childbirth experience
with anesthesia available 24/7. Our maternity and
high-risk maternity areas have a homelike ambiance
with beautiful décor. The private Labor-DeliveryRecovery (LDR) rooms offer comfort and luxury,
along with the latest medical technology and a highly
skilled medical team. In keeping with our philosophy
of family-centered maternity care, mothers remain
with their healthy babies throughout their entire
hospital stay. We provide lactation services to
aide mothers with the breast-feeding experience.
The maternity babies are secured by a state-ofthe-art advanced security system. For high-risk
pregnancies, our facility houses a perinatal unit
equipped with the most advanced technology and
monitoring systems. The Level III Neonatal Intensive
Care Unit is ready to handle special circumstances
that may arise and our neonatologists are available
around the clock. In addition, we offer a variety
of classes to answer questions about pregnancy,
nutrition, exercise, childbirth and infant care.
Neonatal Intensive Care
For newborns in need of specialized care, Plantation
General Hospital offers the most advanced neonatal
intensive care services. Our Level III Neonatal
Intensive Care Unit is one of the top units in the
United States when judged by positive outcomes.
We are proud to be one of only three hospitals in
the nation designated as a center of Excellence in
Neonatal Services by the Joint Commission. The
31-bed unit offers Level III treatment for newborns in
need of critical care and a Level II progressive care
unit for more stable babies. The Level II unit assists
parents with discharge planning and education
designated to help them care for their newborns.
We provide a state-of-the art NICU transport team
ensuring safe transfer to Plantation General Hospital
for higher level of care.
Minimally Invasive Surgery
Minimally invasive surgery, or laparoscopic surgery,
is becoming the predominant technique in many
areas of surgery. For most patients, this approach
offers substantially less scarring, decreased pain,
shorter recovery times and reduced risk of secondary
complications. These procedures are performed
through small incisions that allow for the insertion of
surgical instruments and a camera, which enables
the surgeon to view the procedure on video monitors
in the operating room. This approach is considered
less invasive because it replaces the need for the
large incisions required in traditional surgeries.
Robotic Surgery
At Plantation General Hospital, the use of robotics is
taking minimally invasive surgery to the next level.
Surgeries are performed through incisions that
are considerably smaller than those required for
conventional open surgeries. Our surgeons use the
da Vinci S Surgical System, the most technologically
advanced surgical robotic system in the world, to
perform surgical procedures through high-definition
cameras with extraordinary precision, control and
range of motion. Patients benefit from less trauma
and pain, minimal scarring, less blood loss, faster
recovery and shorter hospital stays.
®
Imaging Services
Our diagnostic imaging department offers a variety
of radiology and imaging services that are available
24 hours a day. We are certified by the American
College of Radiology (ACR) and have years of imaging
experience with infants, children and adults. Our
range of services includes CT scans, MRI, MRA,
specializing in pediatric sedations, diagnostic
x-rays, nuclear medicine, interventional radiology
including Uterine Fibroid Embolisms (UFE), nuclear
cardiac stress testing, digital echocardiogram,
transesophageal echocardiogram (TEE) and
ultrasound. We pledge and partner with “Image
Gently” and “Image Wisely” practicing “Radiation
Rights” seeking the lowest radiation does while
achieving high quality diagnostic procedures.
Special Care Unit
The goal of this unit is to help adult patients reach
their maximum potential for recovery as quickly
as possible. We provide a step-down model which
includes cardiac monitoring, specially trained
nurses, aggressive pulmonary rehabilitation and
case management services, along with physical,
occupational and speech therapy.
11
The Centre – Maternal Addiction Program
The Centre at Plantation General Hospital is a
medically supervised, hospital-based chemical
dependency treatment program designed for
expecting mothers. We offer treatment for alcohol
and substance abuse in a safe, private and supportive
hospital setting under the supervision of specially
trained and experienced physicians, nurses, and
healthcare professionals. Our philosophy is based on
the belief that the power to recover from chemical
dependency resides within a group, rather than
within the individual.
Outpatient Center
Plantation General provides endoscopic ultrasound
examinations. Endoscopic ultrasounds, or EUS,
combines ultrasound technology with endoscopy. For
the patient, both the preparation and the procedure
itself are about the same as conventional upper
or lower GI endoscopy. EUS is helping physicians
diagnose diseases of the pancreas, bile duct, liver,
spleen and gallbladder as well as assessing a variety
of concerns at an early stage.
Safety Net Hospital
Hospital Statistics
58,449
$58,724,678
Annual Hospital
Admissions
10,003
Cost of Charity &
Uncompensated Care
$21,340,515
49,524
Taxes Paid
Total Medicaid
Patients Treated
26,991
21.4%
Indigent Care Tax
Total Uninsured
Patients Treated
13,350
Sales Tax
Uninsured Care
Market Share
8.8%
Total Taxes
$2,870,358
Capital Investment
$3,395,278
Total Local Vendor
Support
$16,579,764
State Income Tax
Property Tax
Unemployment Tax
Capital Investment
Other Local Tax
$134,515
$24,828
$1,669,545
$407,516
$503,849
$130,105
$0
Federal Income Tax
16%
3%
Physician Specialty
Coverage in the ED
3%
Total Taxes
Business Support
3%
Plantation General Hospital serves as a safety net
hospital to our community and Broward County.
We have accepted the mission to provide quality
healthcare services to low-income, uninsured,
immigrant or otherwise vulnerable individuals in
need of general medical and emergency care.
Physician Specialty
Coverage in the ED
$196,400
$2,855,764
$105,769,000
“My experience at
Plantation General
Hospital has been
great. The staff
members took care
of me every step of
the way. Thanks to
the treatment I
received from
Dr. Ead, I was able
to recover fast and
resume my daily
activities sooner.”
Kavir Chanan
Patient
PGH and its employees are an award-winning
team and have been well-recognized for their
efforts not only for outstanding outpatient care
and services, but also for community, civic and
government efforts. PGH is Joint Commission
Accredited and has been recognized by
various institutions on the excellent care that
is given to the community. Most recently, PGH
was awarded as a “Center of Excellence in
Neonatal Services” by The Joint Commission.
This award has been given to only three
hospitals in the United States, and PGH is
one of them. PGH recently received Stroke
Certification as a Primary Stroke Center from
The Joint Commission. The American Heart
Association recognized PGH as a partner in
Get With The Guidelines –Stroke Care which
recognizes PGH’s strong commitment and
success in implementing a higher standard of
stroke care by ensuring that stroke patients
receive treatment according to nationally
accepted standards and recommendations.
Since 2007, PGH has been a recipient of the
HealthGrades Maternity Care Excellence
Award . PGH also has received numerous
recognition, awards and certificates of
appreciation from various community groups
for generous support.
SM
TM
Cost of Charity &
Uncompensated Care
20%
56%
12
13
At University Hospital & Medical Center,
we are proud to bring breakthroughs in
orthopedic care and joint replacement surgery,
diagnostic and interventional neurosurgical
and spine services and a complete range of
behavioral health services, including a oneof-a-kind geriatric program. Our University
Women’s Center offers digital mammography,
stereotactic surgery and advanced imaging
equipment for breast and bone health, while
a new operating room houses the latest
minimally invasive and cutting-edge technology.
We are designated as a Blue Cross Blue
Shield Distinction Center for Knee and
Hip Replacement and Spine Surgery, as
well as awarded with Disease-Specific
Care Certification in Total Hip and Total
Knee Replacement Surgery by The Joint
Commission. These certifications demonstrate
an expertise in quality care that meets
objective clinical measures. Our team also has
made great strides in medical quality with a
98% overall compliance with all of Medicare’s
Core Measure quality indicators. We look
forward to continuing to serve the healthcare
needs of the community.
University Hospital
& Medical Center
Rehabilitation Services
W. Mark Rader
University Hospital & Medical Center
14
At University Hospital & Medical Center, our
rehabilitation team specializes in the treatment
of stroke, arthritis, orthopedic conditions, cardiac
disease, swallowing disorders and neurological
impairment. All patients are fully evaluated by a
therapist to establish individualized treatment
plans. Programs are designed to help patients
achieve the highest functional level possible
following injury, illness or surgery. Our facility
features cutting-edge equipment, a full range
of strengthening equipment, whirlpools, fluido,
paraffin baths and aerobic equipment. We also have
speech therapists certified in the use of Vital Stim
for the treatment of dysphasia.
Wound Management
The Wound Healing Center offers a unique
outpatient program that provides comprehensive
and advanced treatment to patients with chronic,
non-healing wounds. We specialize in healing
diabetic ulcers, pressure ulcers, venous ulcers,
vascular wounds, wounds resulting from trauma,
post-surgical wounds, and animal and insect bites.
We use the latest research to make the healing
process faster and easier. Our team works closely
with each patient to develop a comprehensive
treatment plan based on their special needs.
Orthopedic & Spine Institute
The Orthopedic & Spine Institute at University
Hospital & Medical Center performs the most
advanced treatment for joint disorders and
discomfort, back pain, neck pain, sports-related
injuries, ligament and tendon injuries, arthritis and
fractures. We also offer next day hip replacements,
as well as the hana Hip and Knee Arthroplasty
Table for hip replacements with reduced muscle
disruption, less pain and faster rehabilitation. Our
team of experts includes board-certified orthopedic
surgeons and neurosurgeons, specially trained
nurses, physical therapists and technicians.
TM
The patient’s continuum of care is directed by
the Orthopedic and Spine Patient Navigator, a
dedicated certified orthopedic nurse who offers
personalized concierge service by assisting patients
with questions, care and rehabilitation throughout
the surgical process. Our recently renovated
facility features a private physical therapy gym and
spacious orthopedic suites that can comfortably
accommodate an overnight guest.
psychiatric care on a voluntary or referral basis.
Patients participate in treatment during the day and
return home each afternoon for an average of two
to six weeks. The Center for Geriatric Behavioral
Health is designed to treat and improve the lives of
adults over 65 who are suffering from depression
and other psychiatric diseases. Special care is
taken to meet their emotional and physical needs to
assure their safety and well-being while in our care.
Behavioral Health Center
Women’s Center
University Pavilion is a beautiful, state-of-the-art
behavioral health facility located on the campus
of University Hospital & Medical Center. This 60bed unit is staffed by physicians who specialize in
psychiatry, psychologists, nurses, social workers
and recreational therapists who assist patients
with understanding mental illness, developing
coping skills and making better decisions. We
offer treatment to children and adolescents with
acute conditions that require 24-hour supervision,
in addition to an array of adult care programs
designed to suit specific needs.
The University Women’s Center provides
outstanding preventive care and treatment for
breast and bone health. Following a complete
renovation, patients now have access to a
private mammography waiting room, digital
mammography, bone density screening, state-ofthe-art MRI and a dedicated operating room for
breast stereotactic, breast reconstruction and
other breast health-related surgeries. We offer
extended weekday and weekend hours and
affordable mammograms daily.
Inpatient care is provided to individuals with
symptoms so severe that they require 24-hour
supervision and behavioral health treatment. The
inpatient treatment helps stabilize, diagnose, and
treat the condition. The Partial Hospitalization
Program (PHP) provides an intensive level of
psychiatric treatment in an outpatient setting.
The primary goal is to improve a patient’s level
of functioning and reduce symptoms to prevent
relapse or hospitalization. The Intensive Outpatient
Therapy (IOP) Program provides comprehensive
Medical Stabilization
University Hospital & Medical Center offers
an inpatient medical stabilization service for
individuals with drug, alcohol and related health
issues called New Vision. The service begins with
a medically supervised hospital stay that typically
lasts for three days. At admission, our team
assesses the patient’s fundamental needs through
a medical history, physical examination, complete
laboratory tests and nursing evaluation. Upon
completion of the program, we work closely with
TM
15
patients to develop ongoing plans for recovery that
include referrals to support groups to help them
maintain healthy lifestyles.
Bariatric Surgery
University Hospital & Medical Center provides
a variety of bariatric services and has recently
introduced laparoscopic adjustable gastric banding.
For this minimally invasive procedure, an adjustable
band is placed around the top of the stomach,
which results in a limited space for food and an
earlier sense of fullness. This outpatient surgery
presents fewer complications than alternative
surgical procedures and is the only method that is
completely reversible. Following the procedure,
our team works with patients to help them keep the
weight off and adjust to their new lifestyle.
“Everyone at University Hospital
and Medical Center took such
good care of me while I was
there. The people were so
cordial and everyone had
such a pleasant demeanor.
In fact, I ran into the
nurse that took care of
me during my stay and
running into her was
like running into an
old friend. I would
recommend this
hospital to anyone.”
Hospital Statistics
52,525
Annual Hospital
Admissions
11,056
Cost of Charity &
Uncompensated Care
29,982
Taxes Paid
Total Taxes
$4,725,013
Capital Investment
$2,247,645
Total Local Vendor
Support
$10,669,885
8.0%
Indigent Care Tax
Total Uninsured
Patients Treated
9,237
Sales Tax
Uninsured Care
Market Share
12.3%
State Income Tax
Property Tax
Unemployment Tax
13%
3%
Physician Specialty
Coverage in the ED
2%
Total Taxes
Business Support
6%
Physician Specialty
Coverage in the ED
Sylvia Bruce
Seizure Patient
$9,769,787
Other Local Tax
7,477
$51,849,095
$1,875,265
$404
$1,345,591
$827,774
$427,524
$190,662
$57,793
Federal Income Tax
Total Medicaid
Patients Treated
Capital Investment
$783,903
$1,536,846
$80,800,000
Many awards and recognitions were given to
University Hospital and Medical Center (UHMC),
acknowledging not only the outstanding
patient care and services provided, but also
the outreach efforts that support various civic,
government and community groups. UHMC
earned the Gold Seal of Approval for Stroke
Accreditation by The Joint Commission. To
earn this distinction, a disease management
program undergoes an extensive, unannounced,
on-site evaluation by a team of Joint Commission
reviewers every two years. These programs are
evaluated against Joint Commission standards
through an assessment of a program’s
processes, the program’s ability to evaluate
and improve care within its own organization,
and interviews with patients and staff. Blue
Cross Blue Shield of Florida awarded the
Blue Distinction certification in Hip and Knee
Replacement to UHMC for delivering highquality orthopedic health care. This designation
is based on rigorous criteria established with
input from expert physicians and medical
organizations. Its goal is to help consumers
consistently find quality specialty care. The Joint
Commission also awarded its certification to
University Hospital through their Hip and Knee
Surgery Disease-Specific Care Certification
Program. These certifications acknowledge
University Hospital’s continuous compliance
with top-notch orthopedic care.
TM
®
Cost of Charity &
Uncompensated Care
12%
64%
16
17
Westside Regional Medical Center has been
providing the highest-quality healthcare
in South Florida since 1974. We are fully
accredited by The Joint Commission and
recognized as a Primary Stroke Center, as
well as certified as a Chest Pain Center and a
designated Heart Failure Center.
We are one of the few hospitals in the
community offering a comprehensive
cardiovascular program. From cardiac experts
in the emergency room to the most advanced
techniques in open heart surgery, we are
the hospital of choice for heart care. In fact,
our STEMI efforts have reduced our door-toballoon time to less than 60 minutes, which is
much lower than the national average.
Our emergency department provides quality
care with wait times consistently under 15
minutes. We also are continuing to expand
our Orthopedic & Spine Institute, cancer
program and neurosurgical services by
adding the latest technologies and techniques.
All of these advances are part of our ongoing
dedication to serving the healthcare needs
of the community.
Westside Regional
Medical Center
The Cardiovascular Program
Lee Chaykin
Westside Regional Medical Center
18
Westside Regional Medical Center offers a
comprehensive cardiovascular program featuring
a full range of diagnostic modalities, medical and
surgical interventional procedures, rehabilitation,
preventative care and additional medical and
support services for patients with heart disorders.
The program is comprised of a team of experienced
surgeons, cardiologists, anesthesiologists,
radiologists, pulmonologists, internists and critical
care nurses. These medical and surgical specialists
combine their expertise to perform open heart
surgery, minimally invasive heart valve repair and
replacement, vascular and thoracic surgery, cardiac
catheterization, electrophysiology, atrial fibrillation
ablations and many other heart care services. Our
facilities include dedicated cardiovascular operating
rooms, cardiac catheterization labs and an EP
lab which are equipped with the latest medical
technology and available on a 24-hour elective and
emergency basis.
When a patient has symptoms of a cardiovascular
disorder, the experts at Westside Regional
Medical Center get to the heart of the matter with
diagnostic tests such as cardiac catheterization,
electrocardiography (EKG), cardiac stress testing,
CT angiography, radioisotope heart imaging
(nuclear cardiology), echocardiography, vascular
and arterial imaging, Holter monitoring and filmless
heart imaging. Tests are performed using the most
effective methods and are tailored to the individual
needs of patients. Then, our cardiovascular team
can perform a number of medical and surgical
interventional procedures to help restore flow to the
heart and correct abnormalities.
Orthopedic & Spine Institute
For decades, Westside Regional Medical Center has
been recognized for excellence in orthopedic care.
Our team of highly skilled physicians, nurses and
physical therapists provide a wide variety of surgical
and rehabilitative treatment options. Westside
Regional Medical Center performs more orthopedic
procedures than any other facility in the region.
Many of our surgeons and healthcare professionals
have trained at some of the most renowned
teaching institutions in the nation and acquired
advanced training in a number of specialties,
including hip and knee reconstruction, fracture,
spinal surgery, sports medicine, pain management
and rehabilitation services. From pre-operative
educational classes to follow-up care, our patients
receive the full continuum of orthopedic care to help
improve their quality of life.
Neurosurgery
The neurosurgery program at Westside Regional
Medical Center brings together the expertise
of highly skilled neurosurgeons, neurologists,
radiologists, neuroradiologists and internists.
Together, these medical and surgical specialists
combine their expertise to provide patients with
the latest scientific advances in their respective
fields. Our comprehensive program offers a full
range of diagnostic modalities, medical and surgical
procedures, rehabilitation, preventive care, and
additional medical and support services for patients
with neurological disorders. Our facilities include
dedicated operating rooms equipped with the latest
surgical technology and a specialized neurosurgical
intensive care unit.
Cancer Care
At Westside Regional Medical Center, our cancer
program combines the experience of some of the
leading cancer specialists in South Florida to ensure
the best outcome for each patient. Our expert team
specializes in breast, lung, prostate, dermatology,
gastrointestinal, colon and rectal, head and neck,
neurosurgical, pulmonary, interventional radiology,
nephrology, urology, hemotology/medical oncology,
radiation and surgical oncology. In addition,
these specialists rely heavily on the assistance
of radiologists, pathologists, psychiatrists,
rehabilitation specialists and anesthesiologists to
provide the finest cancer treatment. Our program
is supported by the expertise of more than 500
physicians on staff, representing a wide range
of specialties. This collaborative effort includes
participation at regularly scheduled tumor board
meetings, which allows physicians to confer on
possible courses of treatment.
Taking a personalized approach to care, our team
of professionals prescribes each patient with a
treatment plan customized to the type and stage
of their cancer, as well as their overall health and
well-being. We utilize the latest treatments and
surgical procedures to aggressively and safely
treat cancer. Our cancer program has received a
certificate of approval with commendation from
the Commission on Cancer (CoC) of the American
College of Surgeons.
Robotic Surgery
Westside Regional Medical Center uses state-ofthe-art robotic surgery to enhance the advantages
of laparoscopic surgery. Our surgeons use the
da Vinci Surgical System, the most technologically
advanced surgical robotic system in the world,
to perform complex surgical procedures through
®
19
high-definition cameras with unmatched precision,
control and range of motion. This advanced
approach allows for surgical incisions that are much
smaller and less traumatic than those required for
traditional surgeries. Our highly skilled team uses
robotic surgery to perform urologic, gynecological
and other minimally invasive surgeries.
Hospital Statistics
$112,376,000
Shawn Theriault
Cardiac Patient
72,193
$78,667,775
Annual Hospital
Admissions
12,480
Cost of Charity &
Uncompensated Care
$10,043,928
42,635
Taxes Paid
Women’s Diagnostic Services
Westside Regional Medical Center is committed
to the prevention, early detection, diagnosis and
treatment of breast disease through compassionate
and coordinated care. We provide women with a full
spectrum of diagnostic tests and services, along
with state-of-the-art technology and professional
expertise in breast care. Our services include digital
mammography, computer-aided detection (CAD)
systems, ultrasound, ultrasound-guided biopsy/cyst
aspiration, second opinion consultations, surgical
consultations and bone density testing.
Total Medicaid
Patients Treated
6,563
Medicaid
Market Share
3.7%
Total Uninsured
Patients Treated
9,177
Uninsured Care
Market Share
6.8%
Capital Investment
Federal Income Tax
State Income Tax
Indigent Care Tax
Property Tax
Sales Tax
Unemployment Tax
Other Local Tax
Physician Specialty
Coverage in the ED
1%
Total Taxes
$4,801,058
Capital Investment
$3,557,839
Total Local Vendor
Support
$14,537,480
Minority & Women
Owned Business
Support
4%
Physician Specialty
Coverage in the ED
Cost of Charity &
Uncompensated Care
9%
70%
$2,192
$346,127
$2,248,471
$896,998
$1,090,403
$179,631
$37,236
Total Taxes
13%
3%
20
$769,375
“I received the most
impeccable care that
I’ve ever received at any
healthcare facility.
I literally owe my life
to the exceptional
and caring staff at
Westside Regional
Medical Center.
I would like to thank
them from the
bottom of my heart.”
$354,695
Westside Regional and its employees are
an award-winning team and have been
well-recognized for their efforts not only for
outstanding outpatient care and services, but
also for community, civic and government
efforts. WRMC is an accredited hospital by
the Joint Commission and is also a Joint
Commission designated Primary Stroke Center.
This distinction for Primary Stroke Centers
recognizes WRMC in making exceptional efforts
to foster better outcomes for stroke care. In
addition to the Joint Commission, the American
Stroke Association awarded WRMC as a partner
in “Get With The Guidelines in Stroke Care.”
Westside is certified and accredited by the
Society of Chest Pain Centers as a Chest Pain
Center with PCI and a designated Heart Failure
Center - the only one in Broward County. The
American Heart Association (AHA) awarded
WRMC the “silver award” for achieving 85
percent or higher compliance to core standard
levels of care as outlined by the American
Heart Association for 12 consecutive months.
This award level represents provisions of the
highest standard of stroke care to patients.
The AHA has also recognized WRMC as a
“Fit Friendly Organization.” WRMC’s Cancer
Program received certificate of approval with
commendation from the American College
of Surgeons, Commission on Cancer (CoC).
By following the 36 standards set by the CoC,
WRMC was accredited, thus demonstrating the
ongoing commitment to providing high quality,
multidisciplinary cancer care.
SM
2801 N. State Road 7
401 NW 42nd Avenue
7201 N University Drive
8201 W Broward Boulevard
Margate, FL 33063
Plantation, FL 33317
Tamarac, FL 33321
Plantation, FL 33324
954.974.0400
954.587.5010
954.721.2200
954.473.6600
NorthwestMed.com
PlantationGeneral.com
UHMCHealth.com
WestsideRegional.com

broward county community report

Transcription

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