Mark Sylvester, introNetworks 608 Maximizing Social Networking to

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Mark Sylvester, introNetworks 608 Maximizing Social Networking to
608
Maximizing
Social Networking
to Foster Sustained
Employee
Collaboration
Mark Sylvester, introNetworks
www.eLearningGuild.com
November 11-14, 2008
San Jose, CA
Distance Learning
User Generated Con
Social Software
The Long T
Simplicity
WikisJoy of Use
Convergence
Recommenda
Informal Learning
Maximizing Social Networking to Foster Sustained Employee Collaboration Mark Sylvester
CEO, introNetworks
Forums
SOAP
Blogs
Learning 2.0
Usability
Participation
Blended Learning
User Centered
Centere
DataDriven
Collaboratio
Perpetual Beta
AJAX
Folksonomy
OpenAPIsStandardization
XML
Design
How a Learning Community can be a strategic component of any training and development agenda
Why build one at all?
A Learning Community can dramatically improve…
A well implemented Learning Community optimizes organizational effectiveness by intelligently matching people to the people and resources they need to accelerate informal learning.
Session 608 – Maximizing Social Networking to Foster Sustained
Employee Collaboration – Mark Sylvester , introNetworks
Page 1
November 11-14, 2008
San Jose, CA
Specific problems a learning community solves that are currently unsolved using traditional methods
“Three Example Communities”
How building an online community to support an e‐Learning agenda is easier to accomplish you think…
“Key Things to Think About”
Design Goals: The User Experience Session 608 – Maximizing Social Networking to Foster Sustained
Employee Collaboration – Mark Sylvester , introNetworks
Page 2
November 11-14, 2008
San Jose, CA
Key Community Design Issues
• Who will use the system?
Make it easy for users to use the Community
– Employees
– Managers
– Partners
• Content Matching
– Do you want to help your
users find relevant content
as well?
Key Community Design Issues
• Tags for Matching
– Blend skills, interests,
competencies, goals,
strengths, experiences
and challenges
• Specific Categories
– Think about chunking
the tags into relevant categories that will aid
the users in learning more about each other
Key Community Design Issues
• What questions to ask?
– Probing, open ended that
encourage participation
• Two sections to consider
– About Me
– Conversation Starters
• Think about the last time you
tried to talk to someone new…
Keep it interesting!
Typical Production Steps
A Community can be launched in under 30 days
Unless you try to do it by committee
Session 608 – Maximizing Social Networking to Foster Sustained
Employee Collaboration – Mark Sylvester , introNetworks
Page 3
November 11-14, 2008
San Jose, CA
A well designed Learning Community optimizes organizational effectiveness by intelligently matching people to the people and resources they need and accelerates overall learning.
Wouldn’t it be amazing if you knew that …
Invaluable insights are instantly available as a result of access to the detailed profiles within a Learning Community
“Just a few to consider”
Learning Community Insights
… and you know who they are! “For learning organizations looking to
bring social networking tools to the
enterprise, the best course of action is
to start slowly but start now.”
‘The writing is on the wall’
CLO Magazine
Oct 2008
Josh Bersin
Session 608 – Maximizing Social Networking to Foster Sustained
Employee Collaboration – Mark Sylvester , introNetworks
Thank You If you have further questions, I would love to hear from you.
[email protected]
805 722 1041
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