2015 Community Report - Twin Cities Hospital

2015 Community Report
A PUBLICATION PROVIDED BY FORT WALTON BEACH MEDICAL CENTER AND TWIN CITIES HOSPITAL
“The medical family at Twin Cities
Hospital embraced me and my family
as they battled to save my life. The
physicians and medical professionals
pulled out all the stops in their effort to
save my life…and save my life they did.
I will always count my blessings that I
chose to have my surgery close to home
at Twin Cities Hospital.”
- Dr. and Mrs. Ty Handy
Niceville, Florida
A Message from Our Chief Executive Officers
As part of Hospital Corporation of America’s North
Florida Division, Fort Walton Beach Medical Center
and Twin Cities Hospital are pleased to share our 2015
Community Report with you. We are committed to
providing compassionate, high quality healthcare to
the communities in which we work, live, and play.
Our first commitment is quality care for our patients—
a commitment that earned both our hospitals special
recognition as Top Quality Performers from The Joint
Commission in 2014.
Along with our commitment to quality is our
commitment to compassion; not only for our patients
and staff, but also for our communities. As one
of the area’s largest private employers, with over
1,500 employees, we are proud of our employees’
investment of their time, talents, and finances to
non-profit agencies, including: United Way, American
Cancer Society, American Heart Association,
Okaloosa County School System, Chambers of
Commerce, and more.
for medical services. In keeping with our commitment
to serve the community and in respect to healthcare,
we continue to provide free and reduced care to the
indigent and to persons covered by governmental
programs at below-cost, such as Medicaid and
subsidized health services. Last year, this amounted
to $17,767,341 in charity and uncompensated care.
We thank our Boards of Trustees, Medical Staffs,
Employees, and Volunteers for their dedication in
providing the best care, service, and support to
our patients, visitors, and their families. We also
thank everyone in our communities; we recognize
our success is directly related to your continued
confidence and trust in Fort Walton Beach Medical
Center and Twin Cities Hospital.
Mitch Mongell, FACHE
Fort Walton Beach Medical Center
Chief Executive Officer
David Whalen, FACHE
Twin Cities Hospital
Chief Executive Officer
Although reimbursement for services rendered is
critical to the operations and stability of our hospitals,
we recognize not all individuals have the ability to pay
Lifesaving Care When We Needed It Most.
On January 8, 2014, I went to Twin Cities Hospital for outpatient knee
surgery. For unknown reasons, my body responded poorly during
post-operative recovery and my heart stopped at least five times—
once requiring CPR to be performed. The cardiologists determined
my issue was electrical, so they took me back to surgery and installed
a pacemaker. During the recovery from that surgery, both my lungs
collapsed; I was placed on a ventilator and put into a medical coma.
I spent the next five days in the ICU at Twin Cities Hospital.
Family members came to see me from Illinois, Kentucky, and
Alabama; my prognosis was not good. The Medical Family at Twin
Cities Hospital embraced me and my family as they battled to save
my life. They provided love, hope, and encouragement to my children
and my wife; they met our every need. I turned the corner six days
after my initial surgery and began to improve rapidly. The care at Twin
Cities Hospital was professional, loving, and highly competent.
2015 Community Report
I was released from the hospital January 17, 2014. I will always count
my blessings that I chose to have my surgery close to home at Twin
Cities Hospital. The physicians and medical professionals pulled
out all the stops in their effort to save my life…and save my life they
did. Today, I’m 100% recovered from this experience and back to my
normal routine that includes walking, weight lifting, and other healthy
activities. Thank you Twin Cities Hospital!
Twin Cities
Hospital
Fort Walton Beach
Medical Center
EGL
IN
PKW
YN
E
189
R
THE
Y ES
383
MAR BLVD
85
85
JOHN
SIMS
PKWY
E
N CEDAR AVE
Fort Walton Beach
Niceville
85
85
BEAL PKWY NW
Number of Licensed Beds
257
PALM BLVD N
COLLEGE BLVD W
N
RTI
PA
N
DR
20
Number of Licensed Beds
65
Total Annual Admissions
12,144
Total Annual Admissions
Total Annual Emergency Visits
65,621
Total Annual Emergency Visits
15,633
Total Patients Treated*
38,515
Total Patients Treated*
119,329
1,974
Total Physicians
317
Total Physicians
135
Total Employees
1,245
Total Employees
279
Total Payroll
$68,404,093
Total Payroll
$16,857,635
Taxes Paid
$18,758,306
Taxes Paid
$3,764,460
Fort Walton Beach Medical Center Services
• 24-hour Consult-A-
Nurse Physician
Referral Line
• 24-hour Emergency
Services
• 24-hour Pediatric ER
• Accredited Chest
Pain Center
• Adult Critical Care
• Advanced Primary
Stroke Center
• Breast Imaging
Center
• Cancer Care Center
•Comprehensive
Cardiovascular
Program:
Open Heart Surgery,
Valve Replacement,
Cardiac Catheterization,
Cardiac Rehab
• Destin Emergency
Care Center
• Diagnostic Imaging
• Express ER
• Health2You Program
• Inpatient and
Outpatient
Rehabilitation
• Laboratory Services
• Level II Neonatal
Intensive Care Unit
• Obstetrics and
Women’s Health
• Psychiatric Treatment
Center
• Robotic Surgical
Services
Twin Cities Hospital Services
• 24-hour Consult-A-
Nurse Physician
Referral Line
• Health2You Program
• 24-hour Emergency
Services
• Adult Critical Care
• Certified Diabetes
Education Program
• Certified Orthopedic
Joint Replacement
Program
• Certified Spine
Surgery Program
• Diagnostic Imaging
• Inpatient Acute
Care Services
• Laboratory Services
• Nutritional Counseling
• Pharmacy Services
•Physical
Rehabilitation Center
• Surgical Services
• Wellness Center
• Women’s Health and
Imaging Center
• Surgical Care Unit
• Vein Center
• Wound Care and
Hyperbaric Oxygen
Therapy Center
*Includes Admissions, ED Visits, OP Visits,
OP Surgery, and OP OBS Visits
Our Commitment to Our Community
Leadership
Fort Walton Beach Medical Center
Mitch Mongell, FACHE
Chief Executive Officer
Steve Moore
Chief Financial Officer
Tama Van Decar, MD
Chief Medical Officer
Holly McGucken, RN
Chief Nursing Officer
Twin Cities Hospital
DDavid Whalen,
FACHE
Chief Executive Officer
Mark Day
Chief Financial Officer
Shaun Lampron,
RN, MSN
Chief Nursing Officer
United Way
Day of Caring
2 2015 Community Report
Jeremy Gray
Chief Operating Officer
Community Impact
Statistics
Patients Treated
Economic Impact
Total Payroll
$85,261,728
(Salaries, Benefits, Contract Labor)
157,844
Cost of Charity & Uncompensated Care$17,767,341
2014 Annual Admissions
14,118
2014 Annual Emergency Visits
81,254
Federal Income Tax
Total Medicaid Patients Treated
31,199
State Income Tax
$1,825,661
Indigent Care Tax
$3,153,153
Medicaid Market Share 47.75%
Indigent Patients Treated18,769
Indigent Patients Market Share
69.37%
Taxes Paid:
$12,700,263
Property Tax
$571,903
Sales Tax
$1,118,633
Other Local Tax
$3,153,153
Total Taxes
Our Facilities & Services
$22,522,766
Capital Investment
Hospitals2
Inpatient Rehabilitation Facilities
1
Psychiatric Care Facilities
1
Number of Licensed Beds
322
$7,200,000
Local Vendor Support
$16,141,725
Minority & Women Owned Business Support$1,711,815
Physician Specialty Coverage $9,557,407
TOTAL Economic Impact
$158,450,967
Capital
Investment
Our Hospital Family
Total Employees
1,524
Total Physicians
452
Total Volunteers
196
Volunteer Hours
36,897
Cost of Charity &
Uncompensated
Care
5%
13%
Local Vendor
Support
12%
7%
Physician
Specialty
Coverage
Total Salaries & Benefits
63%
Our Commitment to Our Community 3
Giving Back to Our Community
Community Support
Volunteering
Our facilities and staff members provided both financial
and volunteer support to multiple organizations including
colleges, schools, and non-profit and charitable groups
along the Emerald Coast.
Our staff and physicians believe in going beyond one’s
personal duties to help others in need. From providing
free medical care within our communities and in areas
outside our country where medical needs are non-existent
or underserved, to serving on local United Way Agencies
or other non-profit organizations that benefit humanity
and our communities, we are committed to making a
difference in the lives of others, both inside and outside
our HCA facilities.
Our partnership with area nursing programs continued to
play a role in the education and development of the next
generation of healthcare professionals. In 2014, hundreds
of nursing, pharmacy, radiology, dietary, and paramedic
students trained at Fort Walton Beach Medical Center and
Twin Cities Hospital under the guidance of our nurses and
staff preceptors.
We also provide meeting space to many area support
groups. In 2014, individuals throughout the area improved
the quality of their lives through the following support
groups: Bosom Buddies, Emergency Management
Services, Folks with Strokes, Look Good Feel Better,
Prostate Cancer, Ostomy, Resolve Through Sharing,
Smoking Cessation, Trauma Intervention Program,
Twin Cities Ministerial Association, and more.
In 2014, Fort Walton Beach Medical Center
and Twin Cities Hospital proudly supported:
• Alzheimer’s Family Services
• March of Dimes
• American Cancer Society
• Navarre Chamber of
Commerce
• American Heart Association
• Association of Perioperative
Registered Nurses of
the Emerald Coast
• Covenant Hospice
• Crestview Area Chamber of
Commerce
• Niceville Valparaiso
Chamber of Commerce
• Northwest Florida
State College
• Okaloosa County All Sports
Association
• Crossroads Medical Center
• Okaloosa County
Health Department
• Destin Area Chamber of
Commerce
• Okaloosa County
School System
• Emerald Coast Children’s
Advocacy Center
•OneBlood
• Fort Walton Beach
Lion’s Club
• Greater Fort Walton Beach
Chamber of Commerce
• Healthy Start Coalition
of Okaloosa & Walton
Counties
• Horizons of Okaloosa
County
• Junior Lifeguard Association
4 2015 Community Report
• Rotary Clubs of Fort Walton
Beach & Niceville
• Sharing & Caring of Fort
Walton Beach & Niceville
• Sickle Cell Disease
Association of Okaloosa
and Walton Counties
• United Way of Okaloosa &
Walton Counties
• White-Wilson Medical
Center
A Healthier Community
Improving the healthcare of our community is part of
our hospital’s missions. Our hospitals actively participated
in area health fairs, often providing blood pressure
checks and glucose checks free of charge to thousands
of individuals. We also partnered with the area Sickle
Cell Foundation to assist in screening individuals who
are genetically predisposed to carry the disease, as well
as speaking at their seminars and classes to educate
students and patients. Our speakers bureaus educated
community groups on a variety of health topics, including
heart disease, cancer, stroke, diabetes, and drug safety
to name a few. In addition, Fort Walton Beach Medical
Center hosted its annual Cancer Survivor Day. Fort Walton
Beach Medical Center and Twin Cities Hospital partnered
with Northwest Florida State College to host the 3rd Annual
Women On Wellness Symposium—a one day event
dedicated to enriching the health and wellness of
women in our communities. Additionally, both hospitals
hosted Okaloosa County’s inaugural Wear Pink Day on
October 1, 2014. In honor of breast cancer awareness
month, individuals were encouraged to wear pink and
attend a kickoff ceremony to support the cause. Our
hospitals also played active roles in the United Way
Days of Caring, American Heart Association Heart Walk,
March of Dimes March for Babies, and American Cancer
Society’s Relay For Life.
Awards and Recognition
Fort Walton Beach Medical Center and Twin Cities
Hospital are accredited by The Joint Commission, a
national surveyor of healthcare organizations. The Joint
Commission accredited hospitals have demonstrated they
meet the highest standards in their industry by passing an
in-depth, on-site facility survey. Fort Walton Beach Medical
Center and Twin Cities Hospital have earned The Joint
Commission’s Gold Seal of Approval™, a visible symbol of
our commitment to providing the highest level of care.
The Joint Commission named Fort Walton Beach Medical
Center and Twin Cities Hospital as Top Performers on
Key Quality Measures for the fourth consecutive year.
Fort Walton Beach Medical Center received recognition
for heart attack, heart failure, pneumonia, and surgical
care, and Twin Cities Hospital received recognition for
pneumonia and surgical care. Teamwork between all
disciplines involved is demonstrated in this recognition as
a Top Performer in Core Measures to ensure our patients
received the highest quality care, treatment, and services
they deserve and expect.
Fort Walton Beach
Medical Center:
Twin Cities Hospital earned The Joint Commission’s
Gold Seal of Approval® for its Spinal Surgery
Program by demonstrating compliance with The
Joint Commission’s national standards for health
care quality and safety in disease-specific care. The
certification award recognizes Twin Cities Hospital’s
dedication to continuous compliance with The Joint
Commission’s state-of-the-art standards for fusions,
laminectomies, and kyphoplasties. Twin Cities Hospital
was also designated as a Fit-Friendly Workplace by
the American Heart Association. This designation
identifies employers who champion the health of their
employees by creating physical activity programs within
the workplace that are convenient, easy, free, and help
improve the health of employees.
Other awards for Fort Walton Beach Medical Center
included the Gold Award from the American Heart
and American Stroke Associations.
Twin Cities Hospital:
A Joint Commission
Top Performer on
Key Quality
Measures
2010-2013
A Joint Commission
Top Performer on
Key Quality
Measures
2010-2013
®
®
Heart Attack
Heart Failure
Pneumonia
Pneumonia
Surgical Care
Surgical Care
®
®
“Our community is fortunate to have highly acclaimed healthcare
facilities such as Fort Walton Beach Medical Center and Twin
Cities Hospital providing healthcare expertise to our residents.
Their proven track record of exceeding patient expectations has
been recognized by The Joint Commission as Top Performers on Key
Quality Measures for four consecutive years.”
–Tricia Brunson, CEO | Niceville Valparaiso Chamber of Commerce
Ted Corcoran, President & CEO | Greater Fort Walton Beach Area Chamber of Commerce
Shane Moody, President & CEO | Destin Area Chamber of Commerce (not pictured)
Our Commitment to Our Community
5
Quality and Patient Safety
Care Assure
Care Assure is HCA’s commitment to ensuring appropriate
follow-up care for patients after discharge from its hospitals
by identifying patients with cardiovascular disease and
ensures appropriate follow-up. The Care Assure program
uses evidence-based clinical criteria to identify patients
with cardiovascular disease. A web-based IT tool identifies
patients that meet evidence-based clinical criteria and
the Nurse Navigators reach out to patients to assist
them with their transition back into the outpatient setting
through coaching, scheduling appointments, and ensuring
attendance to follow-up visits. The Care Assure teams track
patient progress to ensure they receive appropriate care in
the outpatient setting. Care Assure enhances healthcare
quality and value through improved care coordination and
delivery, continuity of care, compliance with evidence-based
recommendations, and by establishing a longitudinal patient
care relationship.
6 2015 Community Report
LifeNet
The LifeNet System can help alert care team
members about an inbound EMS patient and
provide them the patient’s 12-lead ECG and vital
signs. EMS is able to wirelessly transmit the ECG
from the field to Emergency Department personnel
prior to the patient’s arrival. This enables the
team to confirm a heart attack (STEMI) and then
activate the STEMI team. This solution improves
patient safety by reducing the time from when the
STEMI is identified to when percutaneous coronary
intervention occurs.
Despite our achievements, HCA North Florida recognizes the importance
of patient safety and continues to make it paramount. Our initiatives
ensure the safety and quality of care given to our patients each day.
Our Commitment to Our Community
7
Specialized Care
Emergency Excellence
Highly skilled emergency physicians and nurses, combined
with best practices and the latest technology, benefitted
nearly 81,254 residents and visitors last year. Our protocoldriven care that begins in the field, through direct communications with local EMS teams, meets stringent standards
ensuring emergent medical needs are provided timely.
Our strong focus on enhancing care and improving ER
processes has also dramatically reduced average ER wait
times to below the national average. In fact, we take so much
pride in our reduced average ER wait times, our current
Average ER Wait Times are posted on electronic billboards
throughout our communities,
available on our websites at FWBMC.
com and TCHospital.com, by texting
‘ER’ to 23000, and through iTriage®
smartphone technology for iPhone and Android. Both Fort
Walton Beach Medical Center and Twin Cities Hospital offer
these innovative technologies to assist residents and visitors
of our communities when in need of emergency care.
Destin Emergency Care Center
Destin Emergency Care Center (DECC) is located at
996 Airport Road, less than one mile north of Highway 98,
8 2015 Community Report
across from the Destin Airport. The DECC assesses and
treats all ages, from neonatal to geriatric patients. With
an emphasis on timely assessment and treatment, the
DECC staff are skilled in the specific age-related needs
of these diverse populations in this clinical setting. The
DECC is equipped to handle medical, pediatric and/or
psychiatric emergent health care needs. Patients requiring
an advanced level of care will be stabilized and transported
to the facility of their choice which has the required services
available.
Pediatric Emergency Room
Fort Walton Beach Medical Center opened its Pediatric
Emergency Room in April 2010. It is the only one of its kind
in the tri-county area
including Okaloosa,
Walton and Santa Rosa
Counties. The Pediatric
ER is a separate emergency room open 24/7, dedicated
solely to treating the emergency healthcare needs of
infants, children, and adolescents from birth to 15 years
of age.
The Pediatric ER recognizes that children’s medical
emergencies require a special level of care. Our
child-friendly clinicians are trained to help children and
their guardians cope with medical emergencies.
Heart Care
The Heart Center at Fort Walton Beach Medical Center
is the Tri-County’s only comprehensive cardiovascular
program. The Heart Center at Fort Walton Beach Medical
Center provides the latest and most advanced treatments
in cardiac care, including cardiac catheterization with
coronary angioplasty and stents. These advanced
cardiac treatments ensure that life-saving technology and
treatments are available right here in our community.
For patients recovering from cardiovascular surgery
and interventional cardiology procedures, Fort Walton
Beach Medical Center offers a cardiac rehabilitation
program which assists the cardiac patient in achieving
and maintaining a state of optimal health and daily living
activities through education, regular exercise, dietary
counseling, and lifestyle changes.
The American College of Cardiology and the Centers
for Medicare and Medicaid Services have established
guidelines for how soon a hospital must treat a patient
having a heart attack once they arrive at the hospital.
This is often referred to as the “door to balloon” time.
Fort Walton Beach Medical Center’s Emergency
Department and Catheterization Lab Team work closely
together in meeting this standard of care. During 2014,
the Medical Center’s heart attack response team’s
average “door to balloon” time was well below the national
recommended standard of 90 minutes. The average time
at Fort Walton Beach Medical Center was 53 minutes, with
as low as 38 minutes. The team’s motto is “our hustle saves
your heart muscle.”
HCA Physician Services and Affiliate Facilities
The following facilities and practices are affiliates of Fort Walton Beach Medical Center or Twin Cities Hospital:
996 Airport Road
Destin • (850) 837-9194
Emergency Care
1032 Mar Walt Drive, Suite 230
Fort Walton Beach • (850) 862-3194
Cardiovascular and Thoracic Surgery
1032 Mar Walt Drive, Suite 250
Fort Walton Beach • (850) 863-3463
Neurosurgery
341 Racetrack Road NW, Suite B
Fort Walton Beach • (850) 862-2663
Orthopedics
4400 Highway 20 East, Suite 201
Niceville • (850) 897-3678
Family Practice; Walk-ins Welcome
996 Airport Road
Destin • (850) 863-7651
Inpatient Rehabilitation
Our Commitment: Specialized Care
9
Comprehensive Oncology Program
Fort Walton Beach Medical Center is an associate of the
UAB Health System Cancer Community Network. We’re
leading the local fight against cancer and are able to provide
enhanced access to care prevention, early detection,
education, and screenings. The UAB Health System
Cancer Community Network, developed by UAB Medicine
and the UAB Comprehensive Cancer Center, is a network
of hospitals across Alabama, Florida, and Georgia that
provides access to the latest discoveries in cancer research
and delivers an unmatched level of expert cancer treatment.
Oncology Patient Navigators
The Oncology Patient Navigators at Fort Walton Beach
Medical Center are with patients through every step of
their diagnosis and treatment. They help patients and
their families ‘navigate’ through the medical environment,
knocking down some of the barriers caused by medical
jargon and the complex nature of health care delivery. Our
Patient Navigators will meet with you and your caregivers
to offer education, referrals, and support services. Their
outreach extends beyond the hospital and is a resource
for individuals who may have received a diagnosis, but do
not yet require hospital services. Our Oncology Patient
Navigators also help confirm physician’s appointments and
even go with them to appointments as a ‘co-pilot.’ They
serve as personal guides and facilitators in dealing with the
emotional and financial challenges associated with cancer.
ASSOCIATE OF
Diagnostic Imaging
The Diagnostic Imaging Service Departments
at both Fort Walton Beach Medical Center and
Twin Cities Hospital are honored to be leaders
in non-invasive medical imaging. Our teams of
Radiologists and medical professionals utilize
the latest tools in identifying various medical
conditions through the use of the latest in
radiologic technology. Among a variety of other
services, Fort Walton Beach Medical Center and
Twin Cities Hospital both offer MRI units that
provide advanced imaging quality, as well as
quiet technology and increased patient comfort.
10
2015 Community Report
HEALTH SYSTEM CANCER COMMUNITY NETWORK
Twin Cities Hospital underwent a rigorous on-site review
in September 2014. A Joint Commission expert evaluated
Twin Cities Hospital for compliance with standards of care
specific to the needs of patients and families, including
infection prevention and control, leadership, and medication
management.
Robotic Surgery
Orthopedic & Spine Surgery Programs
Fort Walton Beach Medical Center and Twin Cities
Hospital’s Certified Orthopedic Joint Replacement
Programs have earned The Joint Commission’s Gold
Seal of Approval™, with Twin Cities Hospital being the
first facility in the area to
receive this designation. The
disease-specific accredited
program is designed with the
patient in mind and consists
of a preoperative educational
class. The class allows the
patient to prepare for and be
knowledgeable of the care they will receive during their
hospital stay. A multidisciplinary team of physicians, nurses,
physical therapists, and case managers work together
to ensure quality care throughout the patient’s stay. In
addition to general orthopedic surgery, our orthopedic
surgeons offer advanced procedures including minimally
invasive knee and hip resurfacing to relieve pain and help
patients return to normal activities. Additionally, we offer
comprehensive inpatient and outpatient rehabilitation
services for recovering orthopedic surgical patients.
Twin Cities Hospital has earned The Joint Commission’s
Gold Seal of Approval® for its Spinal Surgery Program by
demonstrating compliance with The Joint Commission’s
national standards for health care quality and safety in
disease-specific care. The certification award recognizes
Twin Cities Hospital’s dedication to continuous compliance
with The Joint Commission’s state-of-the-art standards for
fusions, laminectomies and kyphoplasties.
Fort Walton Beach Medical Center provides the community
with a $2.2 million da Vinci Si robotic surgical system.
The da Vinci® Surgical System provides surgeons with an
alternative to both traditional open surgery and conventional
laparoscopy, putting a surgeon’s hands at the controls of
a state-of-the-art robotic platform. The da Vinci System
features a magnified 3D high-definition vision system and
special wristed instruments that bend and rotate far greater
than the human wrist. Together, the da Vinci System
and Single-Site instruments allow physicians to perform
gallbladder surgery through a single incision in the naval.
The da Vinci lobectomy surgery is also a minimally invasive
procedure, with only a few small incisions between the
patient’s ribs, which offers precise removal of potentially
cancerous tissue. For the patient, benefits may include
significantly less pain, less blood loss, less scarring, shorter
recovery time, a faster return to normal daily activities, as
well as better clinical outcomes.
da Vinci Si Robotic
Surgical System
Our Commitment: Specialized Care
11
Caring For Our Community
Women’s Services
Women on Wellness
Fort Walton Beach Medical Center and Twin Cities Hospital
are committed to helping women with their healthcare
needs through every phase of life. Our care goes above and
beyond, thanks to our experts in over 20 sub-specialties.
From babies to breast health, our facilities have a wide
array of services.
In 2014, Fort Walton Beach Medical Center and Twin
Cities Hospital hosted the 3rd Annual Women On
Wellness Symposium; an
educational conference
to help women achieve
balance and success in
life, work, and health.
Participants enjoyed keynote
speakers, presentations by local physicians and business
professionals, and a hands-on training in self-defense. Our
facilities look forward to hosting this beneficial community
event for many years to come!
Also at Fort Walton Beach Medical Center, a Neonatal
Intensive Care Unit (Level II) is available for premature
infants or those needing additional care. When a
premature childbirth is anticipated or a mother is
considered high-risk, our neonatologists and perineonatologists are available to consult with parents
and address their questions and concerns.
Standing Up to Breast Cancer
For the later stages in life, both Fort Walton Beach
Medical Center and Twin Cities Hospital offer women
access to physicians knowledgeable about bone, breast,
and heart health, as well as cancer, diabetes, menopause,
osteoporosis, and overall wellness. Our Women’s
Centers offer a unique experience, and are dedicated to
treating women in a warm and relaxing atmosphere. Their
commitment to women’s services ensures that patients
experience the most advanced imaging technology and
receive the highest quality care in the tri-county area.
The Okaloosa County Commission declared October 1,
2014 as “Wear Pink Day” in Okaloosa County. Fort Walton
Beach Medical Center and Twin Cities Hospital partnered
together to host a proclamation and kick-off ceremony for
Breast Cancer Awareness.
Throughout the month
of October, our facilities
accepted donations
for hundreds of pink
flamingos, with all proceeds
benefitting the American Cancer Society. Additionally, we
hosted Standing Up to Breast Cancer—a community event
promoting awareness, prevention, and survivorship.
12 2015 Community Report
2014
Board of Trustees
Fort Walton Beach Medical Center
Warren Amos, MD
William G.
Kilpatrick Jr.
Gene Barker
Ming Chang, MD
Michael
Hennessey, MD
Bernard Johnson
Jeff McInnis
Philippe Miceli
Christopher
Reid, MD
Dr. Gianna Zeh,
Chairman of the Board
President of
Medical Staff
Col, USAF
Twin Cities Hospital
Wyndal
Blankenship, MD
Don Collins
Chief of Staff
James Derby, MD
Chairman of
the Board
Stephen
Enguidanos, MD
Charlotte Kuss,
MSN, RN, CNE
Kit Kuss, MD
Consult-A-Nurse
Consult-A-Nurse is a free community service Fort Walton
Beach Medical Center and Twin Cities Hospital provide to help
you find the physician who fits your specific needs. Registered
nurses are at your service 24 hours a day, seven days a week.
They provide consultations and prompt answers to your health
related questions.
Our Consult-A-Nurse services are available
by dialing (855) 614-7274.
Our Commitment: Specialized Care
13
Our Network of Care
1
1000 Mar Walt Drive • Fort Walton Beach
(850) 862-1111 • FWBMC.com
A full-service hospital offering 24/7 adult and
pediatric ERs and a 9AM to 9PM Express ER,
nationally accredited Primary Stroke Center and
Chest Pain Center, and an associate of the UAB
Health System Cancer Community Network.
3 Niceville Family Practice
4400 Highway 20 East, Suite 201 • Niceville
(850) 897-3678 • Family Practice
Online scheduling and same day appointments
NicevilleFamilyPractice.com
Mon–Thur 8AM to 6PM; Fri 8AM to 12PM
4
Destin Emergency Care Center
996 Airport Road • Destin
(850) 837-9194 • 24/7 Emergency Care
2
2190 Highway 85 North • Niceville
(850) 678-4131 • TCHospital.com
An acute care hospital offering the area’s first
Certified Spine Surgery Program and first Certified
Orthopedic Joint Replacement Program, all private
rooms, and 24/7 emergency services.
7
The Rehabilitation Institute of
Northwest Florida
996 Airport Road • Destin
(850) 863-7651 • Inpatient Rehabilitation
8
Florida Institute of Neuroscience
1032 Mar Walt Drive, Suite 250 • Fort Walton Beach
(850) 863-3463 • Neurosurgery
5 Northwest Florida Heart Institute
2
1032 Mar Walt Drive, Suite 230 • Fort Walton Beach
(850) 862-3194 • Cardiovascular Surgery
6 Northwest Florida Orthopedics
341 Racetrack Road NW, Suite B • Fort Walton Beach
(850) 862-BONE (2663) • Accepting new patients
Text “ER” to 23000 for Average ER Wait Times*
Niceville
3
5 1
6 8
Fort Walton Beach
To Navarre
Destin
7
4
To Panama City
*Wait defined as arrival time until seen by a qualified medical professional.
Standard text message and data rates may apply.
iTriage provides access to medical information on over 300 symptoms, profiles of local doctors and more from your computer or webenabled smart phone. You may download iTriage free from the iTunes® App store, Google Play,® or visit www.iTriageHealth.com.
A Community Service of Fort Walton Beach Medical Center and Twin Cities Hospital.