MESSAGE FROM - Rehman Travels

Transcription

MESSAGE FROM - Rehman Travels
MESSAGE FROM
CHAIRMAN
Rehman Group of Travels is a relatively young but dynamic and
progressive organization. Has managed to emerge as one of the
top five travel conglomerates in Pakistan. Founded in 1995 with a
humble beginning, it has not only diversified its services but also
holds strong footprints in travel market of the country.
Today our services include ticketing, customized, commercial, leisure and religious tourism,
visa drop boxes, visa documentation, student consultancy and man power services.
We have active presence in all major cities of the country including Islamabad, Karachi,
Peshawar and Lahore and have global partnerships and GSAs with globally renowned travel
trade organizations. We continuously thrive for innovative products and services where a
client-centered approach with technologically advanced systems and processes ensure best
services to our customers across the globe and round the clock.
Abdul Rehman
Chairman
Rehman Group of Travels
TABLE OF
CONTENTS
 REHMAN GROUP OF TRAVELS (RGT) At a Glance.
 Group Companies
 Awards and Achievements
 Our Business Partners
 RGT Nationwide Network
 RGT Global Destinations
 Corporate Services
 Client Focused Standards
 Hajj and Umrah
 Rehman Holidays (All In Travel)
 Vision Xoft IT Solution
REHMAN GROUP OF TRAVELS
AT A GLANCE
REHMAN GROUP OF TRAVELS was founded by Mr. Abdul Rehman in 1995 as an IATA
approved travel agency with a single office in Islamabad. Its tremendous growth testifies
the visionary leadership of its founder and hard work of professionally dedicated
customer focused team
RGT has now emerged as an ISO certified one of the largest travel group providing many
distinct and diversified travel related services within and outside the country. Spread
over a countrywide network of branches and employing over 400 people with most
innovative, technically advance methods and processes RGT is able to translate its
strengths into annual turnover exceeding Rs two billion
Rehman Travels Group comprises of PSA of Pakistan International Airlines and Shaheen
Airlines, Rehman Holidays holds GSA of All In Travel (AIT) which is world’s renowned
hotel reservations company, Visa Drop Boxes of Malaysia, Vietnam and Egypt, Visa
services of UAE and visa assistance for rest of the world. In addition to traditional travel
based products RGT is also providing man power, student consultancy and tailored
tourist services.
Provision of all these services under one roof provides RGT a cutting edge and
unmatched position in travel and tourism market.
RGT has dynamic and visionary leadership, a technical knowledge bank based on two
decades of experience, skilled and professionally trained staff, national network of
branches and international partnerships working 24/7 with dedication to serve our
valued customers.
This unique blend of vision, knowledge, experience and dedication holds the secret of
success and expansion of RGT.
CORPORATE PROFILE
GROUP OF COMPANIES
PARTNERS IN OUR BUSINESS
NATIONWIDE NETWORK
INTERNATIONAL NETWORK
REHMAN GROUP OF TRAVELS
Name:
Established:
Business:
Chairman:
Employees:
Annual Turnover:
Corporate Office:
National Network:
Accreditations:
Global Partnerships:
GDS
Rehman Travels (Pvt.) Ltd.
1995
Travel, Tourism, Umrah, Visa and Hotel Services
Mr. Abdul Rehman
400
Rs. 2 Billion/ USD 20 Million
Office # 03 Aally Plaza 44 East, Fazal E Haq Road Islamabad
Karachi: Show Room # 04 Sarwar Shaheed Road Lakson Square
Building # 02- Karachi.
Lahore: L-02, Hafeez Shopping Mall Gulberg III, Lahore
Peshawar: U/G 59 Deans Track Center Peshawar Cantt, Peshawar.
IATA (International Air Transportation Authority)
TAAP (Travel Agents Association of Pakistan)
Chamber of Commerce and Industry
All in Travel (AIT) – B2B Online Hotel Reservation
Hajeej – Executive Hajj and Umrah Service Provider KSA
Arabian Oryx – Destination Management Company UAE
Asia Travels – Destination Management Company East Asia
Galileo
Abacus
Amadeus
Worldspan
REHMAN GROUP OF TRAVELS
CORPORATE SERVICES
 24/7 reservation and ticketing services.
 Dedicated travel consultancy.
 Tailor made Tour packages (Religious / Leisure / Commercial)
 Unmatched discounts on Group Tour, Family Tour, Honeymoon Packages, Business
Travel and Leisure Travel.
 Visa assistance, services and procurement more than 25 countries.
 Travel Insurance worldwide.
 Online hotel reservation through our partner AIT with (More than 150000 hotels
worldwide) and direct contract with different Hotel and vendors around the globe.
 Visitor’s services like facilitation in entry/exit and work permits through head hunter.
 Global ground transportation management (Rail / Rent a Car)
 Airport services at Lahore, Karachi and Islamabad Airports.
 Business lounge facility.
REHMAN GROUP OF TRAVELS
CLIENT FOCUSED STANDARDS
REHMAN GROUP OF TRAVELS believes that key to its success is directly linked with the
level of satisfaction of its customers and this performance indicator is gauged strictly.
We have general standard parameters of services which help us refine and translate the
needs of individual customers into tailor made solutions of their respective
requirements.
These key indicators include but are not limited to;
 99% is answer rate of calls / inquiry.
 99.5% is e-mails response within same working day.
 Delivery of travel documents at least 48 hours before travel.
 Provision of Itinerary to all customers.
 Financial comparison of different options.
 Compliance with corporate policies of clients in terms of reservations.
 Delivery of written booking confirmations.
 24/7 Services Office open on Weekends and Public Holidays.
REHMAN GROUP OF TRAVELS
AIRLINE TICKETING AND RESERVATION
Rehman Travels started 20 years back with IATA approved travel agency and retail
ticketing was the prime commercial activity of the time.
With grace of Allah, RGT’s substantial ticketing and travel business comes from whole
sales i.e. B2B model. We are not only serving the walk in and individual customers but
also other travel agencies as well.
Presently we are PSA of PIA and Shaheen Air, we have a country wide network of
branches and professionally trained staff. We are using diversified distribution systems
and latest technologies. List of different travel awards, the destinations, we are
connecting, the airlines we are partnering with and our B2C and B2B models are all
witness of our achievements in ticketing and reservation business.
VISA PROCUREMENT AND DOCUMENTATION ASSISTANCE
We at RGT have a full visa section comprising of professional and dedicated staff and
have a capacity of processing 500 visas/day. We can assist you with documentation and
filing of your visa to UAE, Singapore and anywhere in the world. We have drop boxes
for:
 Malaysia
 Vietnam
 Egypt
Our visa section is not only serving individuals and groups in B2C but also catering the
needs of many travel and tourism companies in B2B model. We are available to provide
you up to date information regarding documentation and requirements of visa
procurement, filing documents in embassies, follow up and ultimate collection of
passports after visa stamping.
REHMAN GROUP OF TRAVELS
REHMAN HOLIDAYS
In order to serve our customers in each and every corner of globe RGT has spread its
wings by making alliances and partnerships with globally renowned and trusted travel
companies .We are partners with Hajeej and All in Travel , Arabian Oryx and Asia Travels
Singapore. We are connected with more than 700 Airlines and we are specialist at
designing leisure, commercial and religious tourist packages.
We have expert knowledge for designing and tailoring honey moon packages, adventure
and excursion tours.
REHMAN HOLIDAYS
All in Travels (AIT) B2B online hotel reservation
We have GSA of AIT in Pakistan which enables us to provide our customers and travel
companies with a powerful online reservation system which pools and integrates hotel
inventory of key hotels worldwide. This tool has provided us access to more than
250000 hotels, 10000+beach contents, 8000+sightseeing and 5000+transfers.
REHMAN HOLIDAYS
HAJEEJ UMRAH Hajj and Umrah service provider - KSA
Rehman Travels is one of the best names in market and enjoys excellent reputation
when it comes to Umrah tours. We are the Pakistan partners of Hajeej, the globally
renowned and most trusted Saudi company for provision of top class executive Umrah
services.
We provide supreme services including five star hotels, luxury transport and also
customize package to suit the individual client’s needs and budget. We have over 100
hotels available in our inventory in Makkah, Madina and Jeddah which provides
flexibility and affordability to customers and an opportunity to us for more room to
customize diversified packages for guests of Allah. Rehman Travels also has the
distinction of not only providing these high quality services to individuals, families and
groups but we also cater demand of different travel companies.
Our professional commitments and strong partnerships with Hajeej and AIT make us a
popular and reliable service provider for pilgrimage to Holy Land and we are proud of
being able to provide B2B services as well
HEAD HUNTER (OVERSEAS EMPLOYMENT PROMOTOR)
Rehman Travel is also playing active role in contributing towards economic growth of
Pakistan by helping them in getting overseas jobs and earn valuable foreign exchange.
We are partner with Head Hunter overseas employment promoter which caters the
staffing and manpower requirements of Gulf countries, Saudi Arabia and other parts of
the world.
We help to provide skilled and unskilled manpower to wide range of companies ranging
from construction, engineering, manufacturing and maintenance services both from
Pakistan and abroad.
EDUCATION CONSULTANCY SERVICES
Rehman Educational Consultant a project of RGT provides a complete range of services
related to education for students aspiring to study abroad. We have many
representative offices across Pakistan and provide consultancy in the field of overseas
education in top universities of advance countries including USA, UK, GERMANY,
DENMARK, ITALY, SWEDEN, FINLAND, AUSTRALIA, CHINA, IRELAND, MALAYSIA,
SINGAPORE, EUROPEAN CYPRUS, DUBAI & THAILAND .We are also authorized official
representative of CASA College, Nicosia, Cyprus and CECOS College London and Oxford
College London, UK.
Our service menu in education consultancy includes but not limited to:
 Career counseling and providing authentic information on different options
available to the student based upon his/her study level and field of interest.
 Guidance in preparing documents required for the purpose of application (viz.
Statement of Purpose, Essays, Research proposal, details of tests required (e.g.
IELTS/TOEFL/BULATS/TOEIC/PTE) and in-house orientation for test preparation.
 Helping preparation of financial papers, affidavits and fund flow statements.
 Compliance of health and medical insurance requirements, as may be applicable.
 Foreign exchange assistance, fee remittances and preparation of drafts etc.
 Travel planning, ticketing and accommodation assistance.
 Pre departure orientation.