3rd Qtr 2012 Southwest Restaurataur

Southwest
restaurateur
A NM Restaurant Association Publication • Volume 12, Issue 3, 3rd Quarter 2012
Mykonos Café and Taverna
Hospitality Industry Awards this September
A Reason to Belong
Investors Wanted
visit our website at W W W . N M R E S T A U R A N T S . O R G
Endorsed
programs
Money Saving Programs Exclusively for NMRA Members
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Solutions for property and casualty insurance, as well as individual and group
health and wellness plans for NM employers. Get a quote or policy analysis by
calling 505-247-1530. www.lintonandassociates.com
STATEWIDE ALCOHOL SERVER
CERTIFICATION
MUSIC LICENSING
30% off alcohol server certification courses
20% off music licensing services
New Mexico Restaurant Association
Providing weekly classes STATEWIDE. See Education & Training Calendar for
schedule. Victoria Sanchez Martinez (505) 343-9848 or (800) 432-0740
BMI
Music licensing services for those establishments playing music in-house.
Cleve Murphy (615) 401-2877 [email protected] www.bmi.com
Credit and Debit Card Processing
and Payroll Services
NATURAL GAS PROVIDERS
Association pricing for processing services
10% to 20% off natural gas pricing
Revolutionize your business operations — and maximize your profitability — with Full
Course Business SolutionsSM. Full Course delivers an exclusively endorsed suite of
payment products including card processing, gift marketing, tip management and
check management services . To learn more about Full Course, visit http://www.
heartlandpaymentsystems.com/gofullcourse/solutions.aspx?state=NM.
Online and E-Mail Marketing Services
Seminole Energy Services
Discounted Natural Gas Providers, Local and Wholly American Owned, Equal Reliability,
Superior Personal Service, Natural Gas Savings. Lindsey McMurray (505) 341-0683 or
(505) 850-9181 cell • [email protected]
10% discount on e-mail marketing services
NATIONAL REPRESENTATION
Fishbowl
The leading provider of e-mail and loyalty marketing solutions to the restaurant industry. Let us create a turnkey solution to your marketing needs.
(800) 836-2818 x205 www.fishbowl.com
National Restaurant Association
Every regular member of NMRA is also an automatic
member of NRA. Education, training, advice and more.
www.restaurant.org
FOOD SAFETY TRAINING
30% off food safety education for
managers and employees
WORKERS’ COMP INSURANCE
See Education and Training
Calendar for schedule
ServSafe® Training
Nationally accredited food safety training for managers, owners and employees.
Victoria Sanchez Martinez (505) 343-9848
Association created and admininstered program
Food Industry Self Insurance Fund
Claims control, low rates and friendly service. We know your business!
(505) 298-9095 or (800) 288-0893
OTHER MEMBERSHIP BENEFITS
• Annual educational retreats
• Listing on leading New Mexico restaurant website
• Training and consulting services
NMRA does reasonable due diligence into the reputation for commercial reasonableness and fair dealing of the businesses who apply for and are accepted into the NMRA Endorsed Program, however each member of NMRA who enters into a business relationship
with any business listed above must perform their own due diligence at the time of engagement of the Endorsed Program provider and may not rely upon the denomination of that provider as having been accepted into the NMRA Endorsed Program. NMRA expressly
disclaims any liability to any NMRA Member or any other party who elects to retain or employ an NMRA Endorsed Program provider.
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3
President's Perspective
I want to thank you all for
Association as Subject Matter Experts for the 6th edition
seen
reached capacity. Soon we will have to conduct more than one
a great year. This term has
steady
growth
for
NMRA and our membership
is up 14% from last year
Church Street Café,
Old Town Albuquerque
Recently, we started a Women Owners and Operators Leadership
In 2011 our ProStart team
restaurant members. Our website continues to be a great
salesperson.
from Cloudcroft received a
Silver Medal at the National
ProStart
Invitational
Forum (WOOLF) to support our many women-owned
resource for the industry and we continue to reach out
via Facebook and Twitter as well. competition in Kansas. This
The association continues to have a significant voice in politics
to our New Mexico ProStart Invitational winners in April.
demonstrated support for our industry. If you know any
year, we had the pleasure of the Governor presenting the awards
Twelve high schools competed in the invitational this year.
Our education programs are continuing to grow. Our Alcohol
Server Certification (ASC) training receipts have doubled from
and we contribute from our PAC to candidates who have
legislators, please encourage them to fill out the candidate
survey we send to receive support from our industry in the
upcoming November election.
the prior year and we are now conducting ASC training in Santa
I am very proud of our association and what we do for our
are especially proud of our instructors Victoria Martinez and
slated as our incoming President for 2012-2013. I am sure under
Fe, Taos, Farmington, Roswell and of course Albuquerque. We
Victor Martinez for being chosen by the National Restaurant
Executive
members and the community. Randy Kenna from Rudy's BBQ is
his leadership we will continue to prosper.
forum
growth
more minority managers than any other industry. On top of
rate by two to one. Wow!
as front-line employees. Wow, finally an industry that works for
Restaurant
job
outpaces overall job growth
Restaurants
are
amazing
businesses, read on…
According
to
research
conducted by the National
Restaurant
Carol Wight
Chief Executive Officer
Association
(NRA), nearly half of all
adults have worked in the
restaurant industry at some
point in their lives, and more than one in four adults got their
this, eighty percent of restaurant managers began their careers
everyone regardless of his or her gender or ethnicity.
NMRA just started a Women Owners and Operators Leadership
Forum (WOOLF) and we had more than 20 people at our initial
meeting. Most of these women worked their way up in this
industry, a few started out with degrees in finance or some other
profession but saw potential in owning their own restaurant. No
one in this group thought owning restaurants was easy but most
would not change their career for any other.
first job experience in a restaurant. In my opinion, there is no
The restaurant industry presents very few barriers to entry. In
teach customer service skills, how to dress, how to work with
pedigree or anything but a good head on your shoulders
better job training experience than restaurant work. Restaurants
others and how to show up for a job. I have two daughters on
their way to college and you had better believe they are going to
get their much-needed workforce training in restaurants.
Recently the NRA came up with even more good news. Upward
mobility for women and minorities in the industry is increasing.
According to the National Restaurant Association, nearly 50
percent of restaurants are owned by women, and Hispanic
restaurant ownership has increased 42 percent in the past five
years, the research shows. Furthermore, restaurants employ
4
monthly class.
with the help of a full-time
membership
Marie Coleman
of ServSafe. Our monthly food safety classes have almost
S O U T H W E S T R E S T A U R A T E U R 3 r d Q u a r t e r 2 012
other words, you don’t have to have an education, a professional
and a great work ethic. Unfortunately, this is also one of the
reasons we see so many restaurants fail in the first few years
of business. Many people believe they can own a restaurant
without comprehensive knowledge of the business. That is
where the New Mexico Restaurant Association comes in. We are
here as a resource for you to use when you have a question or
opportunity. In this office alone, we have a combined 45 years of
experience in the industry. We also have subject matter experts
on food safety and alcohol service. Please don’t hesitate to call us
and become a member today!
inside
Southwest
3rd Quarter 2012 Con ten ts
restaurateur
D E PA RT M E N TS :
EXECUTIVE OFFICERS
Marie Coleman
President
Church Street Café
Pat Hafner
Gary Wiles
Chairman
Outback Steakhouse
Secretary
Carl’s Jr.
Randy Kenna
Gene Baca
Treasurer
Rudy’s Country Store and BBQ
Associate Vice President
Bueno Foods
BOARD OF DIRECTORS
Albuquerque
F E AT U R E S :
Mesilla
Tod Muxworthy
Chili’s Bar and Grill
Gene Baca
Bueno Foods
Jerry Harrell
Double Eagle
Johnny Riley
Bowlin Travel Co.
Dan Buser
ProClean
Tom Hutchinson
La Posta
John Szurek
US Foods
Chris Christy
Black Mesa Coffee Co.
Portales
Gary Wiles
Carl’s Jr.
Marie Coleman
Church Street Cafe
Mark Vigil
Mark’s Restaurant Catering
Vines Italian Restaurant
Eagle Nest
Bob Daws
National Distributing Company
NRA News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Member Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Health Department FYI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
NM Public Affairs Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
New Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2012 BUYERS GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-20
Annual Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Education and Training Calendar . . . . . . . . . . . . . . . . . . . . . . . 22
Bits and Pieces…. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Calendar of Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Bert Clemens
Laguna Vista Lodge, Historic
Restaurant and Saloon
Santa Fe
Matthew Diaz
Monroe’s Restaurants
Las Cruces
Monique Jacobson, Ex-Officio
Secretary of Tourism
Bill Focke
Shamrock Foods
Janet Green, Ex-Officio
NM State University
Al Lucero
Maria’s New Mexican Kitchen
Pat Hafner
Outback Steakhouse
Ed Linderman
Village Inn/Applebee’s Grill and Bar
Fernando Olea
Bert’s La Taqueria/
Bert’s Burger Bowl
Todd Hickam
Ben E Keith Foods
Ashley Springer
De la Vega’s Pecan Grill
and Brewery
Randy Kenna
Rudy’s Country Store and BBQ
Gift Card Taxation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Save the Date-Hospitality Awards . . . . . . . . . . . . . . . . . . . . . . . 8
Member, A Reason to Belong. . . . . . . . . . . . . . . . . . . . . . . . . . . 16
A D V E RT I S E R S I N D E X :
Ben E Keith Foods . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
FISIF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Food Safety Month . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Heartland Payment Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
La Montañita . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Linton and Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Restaurants for Sale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Shamrock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Sysco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Valencia Flour Mill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Zlotnick, Laws and Sandoval . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
HONORARY MEMBERS
Chris Bryant
Florence Jaramillo
Steve Paternoster
Ed Tinsley, III, Emeritus
Preston Cox, Emeritus
Lou McLeod, Emeritus
Juergen Peters, Emeritus
Tom Willis
Kathy Diaz
Tom Martin
Sharon Richards, Emeritus
Maurice Zeck
Joan Duran
Mike Maxwell
Eddie Smithson, Emeritus
Deborah Gagnon
Dave Minneman
This publication is intended to provide accurate and authoritative information on the subject
matter covered. It is distributed with the understanding that authors, publishers and/or
distributors are not rendering legal, accounting or other professional services and they
assume no liability whatsoever in connection with its use.
Please support the advertisers in this publication. They have made this
magazine possible. For advertising information contact Gina Mensay
NMRA STAFF
at 505-343-9848 or 800-432-0740 or [email protected]
Carol Wight – Chief Executive Officer
Gina Mensay – Communications Director
Delayne Beutel – Membership Sales
Mary Padilla – Alcohol Server Instructor
Mary Brown – Membership Administrator
Cynthia Ploen – Accounting Manager
Victor Martinez – Certification Coordinator
Scott Sharot – Alcohol Server Instructor
Victoria Sanchez Martinez – Development Director Allison Kuper Smith – Government Affairs Director
Dining Guide
9201 Montgomery NE, Suite 602
Albuquerque, NM 87111
(505) 343-9848 or (800) 432-0740
www.nmrestaurants.org
[email protected]
NMRA Website
Simply put...Your Media Group.
Office: 575-523-1799 Fax: 575-523-1080
www.tumediagroup.com
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5
NRA
news
Tom Hutchinson
NRA Board Representative, La Posta De Mesilla
INVESTORS NEEDED
PLEASE READ
Government overreach or opportunity? Even
at my age, I still have a little entrepreneur
left in me. With the recent plan by New
York City Mayor Bloomberg and the
Cambridge, Massachusetts mayor to ban
sugar sweetened drinks over 16 ounces and
the recent change in ADA Regulations that
would allow miniature horses in restaurants
as alternatives to service dogs, I decided
that instead of once again complaining about
government overreach, this time I would
embrace and attempt to capitalize on both
ideas.
I recently filed paperwork establishing a
new company that I have named “15 instead
of 16”. This new venture, which is just
now seeking investors and capitalization,
6
is centered on a business plan designed
to take advantage of the soon emerging
industry of producing 15 ounce cups.
In fact, convenience stores, restaurants
and major sport venues are showing
extraordinary interest. And, in an effort to
stay one step ahead of future overreaching
policy and regulations as well as making
our 15 ounce cup even more enticing, the
cups will be made of recycled material,
organic and bio-degradable, and must
have been produced by a more expensive,
but subsidized, wind/solar energy
source only. If this does not interest you,
try this next one.
Of course extensive training will be available
on potty training on and off premise with
our new soon-to-be-patented double thick
heavy duty recyclable plastic gloves and
waste container (see the latest edition of
Sky Mall for details). What to do with the
collected waste? We will give you step-bystep instructions on how you can approach
your local organic community garden,
gaining in popularity and publicly funded
by the same bright and insightful political
leadership who proposed the elimination
of the 16 ounce cup and introduction
of the miniature horse as a service animal
to begin with.
My second venture, which really gets me
excited, is a Miniature Horse Consultation
and Training Facility. The
consultation element of
the business will primarily
target restaurants who
may not be aware of
the
accommodations
necessary for a larger
service animal such as
larger corridors, horse
water troughs, horse
poop scoopers and waste
collection
equipment
to mention a few. And
if your miniature horse
needs training, our stateof-the–art training facility
will, among many things,
familiarize your miniature
horse with entering and
exiting a Toyoto Prius and
other small eco-friendly
vehicles while traveling
to and from restaurants.
I am seeking investors for both of these
ventures who recognize feeling good about
their investment is more important than
common sense solutions and a reasonable
monetary return!
S O U T H W E S T R E S T A U R A T E U R 3 r d Q u a r t e r 2 012
Okay, maybe the above is a little over the
top and perhaps I exaggerated a tad (poked
a little fun at my environmentalist buddies).
And I do understand the need for good
service animals. However, the reality is these
are the type of issues that, in my opinion, go
a little too far and take valuable advocacy
time and resources away from our National
Restaurant Association (NRA) when they
could be wrestling with larger industryrelated issues. But if our NRA does not pay
attention to these issues, regardless how silly
they may appear, they may become policy
and/or law and have unintended impact
on all our businesses. So bottom line, here
are just a couple more reasons why the
continued support of your state and National
Restaurant Associations is much appreciated!
la montañita co-op distribution center
or
t
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b
o
i
’
s
c
i
P
x
remier C
Me
Distr
w
e
v
i
t
o
a
e
o
r
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e
N
.
we are the
We KnoW the industry.
We can help meet the growing demand for
all-natural and organic with our unique product
mix and local center-of-the-plate brands.
Because we also have deep experience in the
foods industry, we have access to an excellent
mix of national branded items to fill in the gaps
where local products are unavailable.
Featured local brands
Beneficial Eggs • Bib B’s • Kyzer Farm Pork
Heidi’s Raspberry Farm • Old Windmill Dairy
Sweet Grass Beef • Tamaya Milled Corn
Tucumcari Mountain Cheese Factory
Featured national brands
Applegate Farms • Crystal Geyser
Natural Value • Organic Prairie • Organic
Valley • Petaluma Poultry • Shelton’s Farms
a local mix of all-natural and organic foods from our
neighbor farmers, ranchers and other creative folks.
901 Menaul Blvd NE • Albuquerque • New Mexico 87107
tel 505-217-2010 • 505-217-0677 fax • [email protected]
Gift Card Taxation
Gift cards provide benefits to the participating
restaurants such as business promotion and
new customer introductions but also increase
the restaurants cash flow by the timing
differences between when the card is sold
and when it is redeemed. The recognition of
income for income tax purposes and New
Mexico Gross Receipts Taxes can possibly
create some accounting and record keeping
problems.
Gift cards are different from ordinary sales
in that when the gift card is issued and sold
is not typically when the food and services
are provided. A gift card can be purchased
by a party and gifted to another who may
not use the card for some period of time
after the original sale. Say $10,000 worth
of gift cards are issued December 28, 2012
and not redeemed until January, February,
March and April of 2013. Generally the sale is
recognized when the cash is received.
8
By: David Zlotnick, CPA
I used the $10,000 to exaggerate the effect
at year-end. Accrual accounting allows you
to recognize the portion of income when it
is earned and not all in December when the
cash is received. In this case the IRS requires
that the gift cards be tracked separately to
accurately recognize the income when the
actual sale of goods on services is done.
Finally to qualify for income deferral
elections must be made with and approved
by the IRS and without these the ability to
defer the reporting will be disallowed.
The IRS has successfully challenged gift
card sales made by one business to another.
The IRS believes that such structures do
not qualify under the income deferral rules
and therefore require the incomes to be
recognized when the cash is received.
In those cases where the sale of gift cards is
de minimis compared with the total sales
for the year, reporting of income on the cash
basis or when the cash is received is far easier
to deal with than tracking the individual
cards and associated sales than could be
justified by any tax savings.
In some cases the sale of the gift card
represents a material percentage of sales
and in those cases the IRS has increased its
scrutiny of those sales and classified them as
a “Tier II” issue for examiners. Tier I and Tier
II issues designated by the IRS for special
audit consideration.
S O U T H W E S T R E S T A U R A T E U R 3 r d Q u a r t e r 2 012
New Mexico Department of Taxation and
Revenue generally follows the IRS for the
reporting of income.
Zlotnick, Laws and Sandoval, PC is NMRA’s
endorsed provider of accounting services.
Member
profile
MYKONOS CAFÉ
AND TAVERNA
Mykonos Café and Taverna has been known
for great Greek cuisine in Albuquerque for
many years. The restaurant was recently
purchased by new owners Brad and Joe
Cesarano when the former owner decided
to retire.
Brad has been in the restaurant business
for twelve years and worked his way up
from bus boy to floor manager at Mykonos.
The unusual part of Brad’s story is
that he has been with Mykonos for
his entire restaurant career. When
the former owners decided to retire
and sell the business, Brad’s father
Joe, who had enjoyed being a patron
of the establishment for quite some
time, decided it would be a good
investment for him and his son to
go in on.
down to the breading. Nothing is frozen
and they use smaller quantities of items
to assure quality control. The drawback
to this approach is a higher labor cost
and more difficulty in maintaining the
quality. They feel it is worth though in
the end result.
In order to control some of those costs, they
have become super efficient in scheduling
where there is a high level of tension;
everyone is shouting in the kitchen, the
manager is aggressively barking orders,
etc. Instead, they are focusing on getting
employees that are professionals at what
they do, that want to take pride in their work
and view it as a career choice instead of just
a job. Their goal is to make Mykonos the
best restaurant in Albuquerque and want
employees who have that same goal to build
their reputation.
The Cesaranos didn’t want to
change what was successful about
the business before so they have
kept a great deal in place from
the former owners. The recipes
were brought directly from Greece
and are over 100 years old. They
have had people tell them that
the lamb shanks were better than
what they got in Athens! While
they want to maintain all the good
qualities of Mykonos, they have
added a few things to enhance the
restaurant and to give it their own
spin. They have an executive chef
who has been given the freedom
to create featured menu items that
emphasize not only Greek cuisine
but also the Mediterranean as a
whole with some fresh seafood
and fish items also. They have also
added live music five nights a week
and for the occasional Sunday
brunch.
Joe, who also has a technology firm,
had a career with Sandia Labs in
Albuquerque and plans to approach
the business with experience he
gained in his business and career.
Aspects of quality control and
systems are what he plans to bring
to the table and he stated, “We’re still
trying to figure out if that approach
will work. Only time will tell.” Brad
manages the restaurant full-time and
brings the entrepreneur and business
aspects to the restaurant.
They came into the business
fortunate to have a well-trained and
experienced staff on hand. Many of the key
personnel at the restaurant have been there
for 10-15 years so they knew they could
count on them for the transition.
Though Joe has always enjoyed eating
at the restaurant, he is now learning the
inner workings of why it’s been such a
great restaurant. Everything on the menu
is made from scratch daily all the way
the labor and are using some of Joe’s business
ideas to maintain those efficiencies. They
also try to give the employees a sense of
ownership about their work and to make
them feel it is their responsibility to get the
job done quickly and correctly.
They have also tried to shy away from the
stereotypical restaurant business scenario
When we asked them what the number one
tip they could offer our readers was, they
jokingly said that they were the ones who
needed the tips. We at NMRA think they will
do just fine.
5900 Eubank NE Ste E-18,
Albuquerque, 87111, 505-291-1116
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9
Health
department fyi
By: Hal Senke, Epidemiologist, Environmental Health Department,
Consumer Health Protection Division, City of Albuquerque
The Wisdom of Food Safety
People often look at regulations as
just something we have to do to stay in
compliance. Once in a while it’s useful to
think about just why regulations are even
necessary.
This is especially the case when it comes to
food safety and sanitation regulations. Here
are some of the many reasons why having
and following good food safety regulations
makes sense.
Foodborne illness poses
a serious public health concern
Many Americans (1 in 6) contract foodborne
illness each year, resulting in a total of
128,000 hospitalizations and 3,000 deaths
(CDC).
Add to this, the fact that many of us (about
78 million) have inadequate health insurance
and the problem is made worse because the
sick may not get the care they need.
10
Foodborne illness is a serious
public economic problem
Total monetary cost of foodborne illness in
the U.S. is high (estimated to be 77.7 billion
dollars a year).
Foodborne illness is especially costly to those
in the foodservice industry
Americans typically spend a substantial sum
(30% to 50% of their food budget) on “away
from home” food. The actual amount spent
depends on income. As people’s effective
income increases they spend more money
on restaurant food. As always, costs reduce
effective income. So, when customer incomes
are reduced so are gross incomes for the
industry. This is very problematic in an
industry where profit margins are historically
already low.
When customers feel they have become ill
from eating at a restaurant, they may never
go there again. Furthermore, the restaurant
S O U T H W E S T R E S T A U R A T E U R 3 r d Q u a r t e r 2 012
may also lose business from family and
friends of that customer making survival
in the foodservice industry even more
challenging.
When foodborne illness occurs due to a
lack of adherence to food safety regulations,
everyone pays a price. Of course, the person
who gets sick suffers but so do their family,
their employer and the community. Even
short term illnesses can be economically
devastating to a family, resulting in loss of
income and financial instability. This not only
creates problems for those closely involved
but puts extra strain on the community
by increasing expenses and lowering local
revenues.
Simply put, good food safety not only
results in compliance, its smart business and
protects the health and economic stability of
the community and of our nation – it’s the
right thing to do.
NM PUBLIC affairs update By: Allison Kuper Smith NMRA Government Affairs Director/Lobbyist
Here’s the
Recipe for
Mixing State
Government
and Technology
Here’s the list if you want to go directly
to those sites.
Alcohol and Gaming Division:
For those of you with liquor licenses,
this web address is key. The links on
their page are very easy to navigate.
www.rld.state.nm.us/alcoholandgaming
Business Links for State of NM:
This is a nice site that links to some
frequently needed sites in state
government for businesses.
www.newmexico.gov/business
OSHA:
www.nmenv.state.nm.us/Ohsb_Website/
index.htm
General Services Department:
If you are interested in doing business with
the state, this site is for you.
www.generalservices.state.nm.us
click on the “Doing Business with
the State” tab more links.
Governor’s Office:
www.governor.state.nm.us
Economic Development Department:
www.gonm.biz
Business Assistance: www.gonm.biz/
businessassistance/default.aspx
Environment Department:
Home Page: www.nmenv.state.nm.us
Food Program:
www.nmenv.state.nm.us/fod/FoodProgram
Liquid Waste:
www.nmenv.state.nm.us/fod/LiquidWaste
Legislature:
www.nmlegis.gov
Taxation and Revenue:
www.tax.newmexico.gov
Tourism Department:
www.newmexico.org
Workforce Solutions:
www.dws.state.nm.us
As always, if the recipe does not work
exactly like you want it to, contact NMRA
or email me directly at [email protected].
With many of us relying on technology
more and more, and state government rules,
regulations and other things of importance
being more necessary to stay on top of, I
thought this article should focus on how
to make the perfect Government and
Technology cake.
I learned the other day that the state
department of Workforce Solutions
introduced a mobile website in order to cater
to people who use smartphones to access
their site. Good on them. As a matter of
fact, more and more government agencies
are improving their sites and putting more
information at our fingertips. The problem
is that is can be cumbersome trying to find
out where to go for what. That is where
this recipe comes in. I will try to list the
ingredients you might want to put in your
walk-in to access any time you are ready
to start cooking with the government.
Of course, we have also put a lot of the
important information on NMRA’s website,
www.nmrestaurants.org, and more is being
added daily.
In honor of National Food Safety Education Month, the
New Mexico Restaurant Association is offering ServSafe
Employee and Management Certification Courses in
Spanish during the month of September.
ServSafe Employee Course
$20 Member
$35 Non-member
ServSafe Management Certification Course
$125 Member
$175 Non-member
Visit www.nmrestaurants.org to register today.
To learn more about National Food Safety Education Month and
download free training tools visit www.foodsafetymonth.com.
SOUTHWEST
R E S TAU R AT E U R
3 r d Q u a r t e r 2 012
11
!
d
e
t
I
v
Yo u ’ r e I n
pleaSe joIn uS at our
Food Show
2012
®
new MexIco Branch
September 12th
10:00am - 4:00pm
Hard Rock Hotel & Casino
11000 Broadway SE
Albuquerque, New Mexico
New Menu Ideas
•
Hot Buys
•
Seminars
•
Culinary Demonstrations
shamrockfoodshows.com
PleaSe ContaCt youR SHamRoCk SaleS RePReSentative foR moRe infoRmation
NMFS_NMRAFullPgAD_712
C
M
Y
CM
MY
CY
CMY
K
With the Durbin Amendment taking effect
You’ll see more money in your bank account.
(As long as you process with Heartland.)
Here’s how it breaks down
Your Durbin Dollars are Waiting for You
On October 1, important legislation that reduces the amount you pay
for processing debit card transactions went into effect. The Durbin
Amendment imposed a cap on debit interchange — or transaction
fees — and every cent of savings you see adds up to valuable Durbin
Dollars you can put to use for your business.
Get What’s Coming to You!
This is exciting news for businesses like yours. But what you may
not realize is that before your Durbin Dollars can get to you, they
go through your card processor — which may not be passing along
these savings to your business.
Without exception, Heartland is sending every single dollar
mandated in the Durbin legislation back to its merchants. In fact,
based on our calculations, the average Heartland merchant will see
an additional $1,200 annually in Durbin Dollars. If you’re not getting
everything you deserve, ask your current processor what they are
doing with your savings.
To learn more, call Heartland’s Durbin information line at
888.475.2180 or visit GetYourDurbinDollars.com
21 cents
.05%
risk-based
1 cent
for issuers with
fraud prevention efforts
deemed effective
Before Durbin, the average cost per transaction = 44 cents
After Durbin, the average cap = about 24 cents
This represents a savings of 20 cents per debit transaction!
Exclusively endorsed
45 State Restaurant
Associations
RESTAURANTS FOR SALE
The Historic Tinnie Silver Dollar Restaurant & Saloon
Only $599,000!
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BEST DEAL IN NEW MEXICO!
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New Members
Regular (restaurant) members:
19th Grill
Clovis
Antonio’s
Albuquerque
At Home Personal Care,
Santa Teresa
Blondie’s,
Corona
Bobbi’s Homestyle Catering, Albuquerque
Satisfy the
“BREAKFAST
CROWD”
The Café at Mountain Annie’s,
Ruidoso
Carino’s,
Alamogordo
Cattle Baron Restaurants,
Roswell
Comfort Inn of Santa Fe,
Santa Fe
Comfort Keepers,
Albuquerque
Country Inn and Suites,
Hobbs
Dairy Queen Grill and Chill,
Albuquerque
Econolodge,
Albuquerque
with
VALENCIA
Blue Corn Muffin
& Pancake Mix
Makes 2
delicious products
from 1 bag!!
Howard Johnson – High Butte
Albuquerque
IHOP – Albuquerque
Albuquerque
Katrinah’s East Mountain Grill
Edgewood
La Familiar Restaurant
Albuquerque
Mykonos Café and Taverna
Albuquerque
Oasis Restaurant
Raton
Panda Garden
Ruidoso
Perea’s New Mexican Restaurant
Albuquerque
P’Tit Louis Bistro
Albuquerque
Quality Suites Gibson
Albuquerque
Product Benefits include:
100% Nutritious New Mexican Blue Corn
Fresh & Locally Grown
1st Foodservice Mix for Blue Corn
Muffins and Pancakes
For more information, Call:
Prime Sales & Marketing at (505)899-5311
Valencia Flour Mill at (505)864-0305
Retreat at Oxbow North
Albuquerque
Sandia Resort and Casino
Albuquerque
Weekdays Restaurant and Anytime Catering
Albuquerque
Yanni’s Mediterranean Bar and Grill
Albuquerque
Associate (vendor) members:
ezFoodOrder
Anchorage, AK
Be in the Know
Have you received our latest alerts on IRS scruitiny of
tipping policies and Department of Labor enforcement
of overtime wages for tipped employees?
Front Flip
Overland Park, KS
La Montanita Co-op Distribution Center
Albuquerque
Moriarty Chamber of Commerce
Moriarty
RSVP New Mexico
Corrales
If not, you need to be added to our e-mail alert and newsletter list.
Just send a note to [email protected] with your
business name, contact name and e-mail address to make sure you
are getting the information you need from your restaurant association.
SOUTHWEST
R E S TAU R AT E U R
3 r d Q u a r t e r 2 012
15
Membership
– A Reason to Belong
By: Delayne Beutel, NMRA Membership Sales
An association is the act of consorting or
joining with others. Anyone can join an
organization or an association to be “part”
of a group or to feel good about being in the
group, but does it not make more sense to see
a value for joining and the reason behind the
organization?
Instead of me telling you why you should
join the New Mexico Restaurant Association,
I thought it best to hear right from our
members’ mouths across the state on why
they feel it is important to be a member of the
New Mexico Restaurant Association:
“We feel it is important to support a Restaurant
Association that is very community involved…
we at Artichoke Café want to be community
involved and this is our way of being involved.”
Pat Keene –Artichoke Café, Albuquerque
“The different services that you provide. We use
Heartland credit card services, workers comp,
insurance for our property. You help us with our
expenses, keeping them down. You also have a ton
of information in the magazine that you put out.”
Denny – El Bruno’s Cantina, Cuba
“Some of our employees have taken advantage
of the personal health insurance through the
restaurant association. We send our employees
to the alcohol certification classes that you
hold here in Taos. We will call the association
about restaurant industry questions that are
challenging and look to you as a resource for
information.” Christopher Smith, GM –
Taos Inn/Doc Martin’s
Restaurant , Taos
“The association is the
silent partner that helps
us to do business in a
tough environment. You
always go to bat for us,
which allows us to go
about our business. We
have a lot of leverage
partnering with the
association, which does
the lobbying for us on our
behalf.” Robert Munro,
Co-Owner – O’Niell’s
Pub, Albuquerque
From July 10 to September 28, 2012, when MasterCard ® cardholders
spend $10 or more for a meal on their card, MasterCard will donate up
to $4 million to Stand Up To Cancer – one precious cent at a time*.
TO LEARN MORE ABOUT THE PROGRAM,
VISIT WWW.MASTERCARD.COM/SUPPORTSU2C
*Certain terms and conditions apply. This promotion applies to restaurant purchases made with MasterCard cards issued by U.S. financial
institutions. Promotion will end when we meet our $4 million goal. PIN based, international transactions and returns are not eligible.
Stand Up To Cancer is a program of the Entertainment Industry Foundation (EIF), a 501(C)(3) tax-exempt organization. EIF meets all 20 BBB Charity
Standards. Stand Up To Cancer and the Stand Up To Cancer Brand Mark are registered trademarks of the Entertainment Industry Foundation.
MasterCard, the MasterCard Brand Mark and Priceless are registered trademarks of MasterCard International Incorporated.
Dine and Be Generous is a trademark of MasterCard International Incorporated. ©2012 MasterCard.
16
S O U T H W E S T R E S T A U R A T E U R 3 r d Q u a r t e r 2 012
“It’s the promotion and
marketing and business
contacts that we have
made
through
the
restaurant association that
we have enjoyed. We have
our workers comp (FISIF)
which we have through
our membership. We like
the lobbying efforts that
the restaurant association
does at the state level. We have had a good working
relationship with New Mexico Restaurant
Association for over 30 years.” Ralph Richards –
Earl’s Restaurant, Gallup
“The main reason I joined the association was the
rate I received on workers comp. It was cheaper
than any other insurance company.
We also check with the other programs that the
restaurant association offers to save money. I use
the restaurant association like an encyclopedia
to see what value there is for me. As a standalone person I could not receive these kinds of
rates.” Yvonne Braziel – Del’s Restaurant,
Tucumcari
“We initially joined NMRA because we are
located in Sunland Park and are very far removed
from Albuquerque and Santa Fe. We feel very
distanced and the association helps us stay in
touch with what is happening in the rest of the
state. The reason we continue our membership
is that it is a dependable reference point for the
many situations and issues that come up in the
restaurant business. They have always done
their best to assist us with challenges and keep
us informed of political and general updates. We
have been very satisfied with our membership.”
Marina Ardovino, Co-owner – Ardovino’s
Desert Crossing, Sunland Park
The main theme resonating here is the
lobbying that the association does on
behalf of all the restaurants promoting and
protecting common values and interests of
the industry. There are many reasons listed
here on why restaurants are members of
NMRA, why wouldn’t you want to join
your peers and have peace of mind knowing
someone is watching out for you so that you
can go on about your daily business? For
more information on becoming a member,
contact Delayne Beutel at NMRA, 505-3439848 or [email protected].
New Mexico Restaurant Association
2012
rs
Buye
e
Guid
PLEASE NOTE: While every attempt
has been made to verify these
listings, information does change.
9201 Montgomery NE Suite 602 • Albuquerque, NM 87111
NMRA is not responsible for
505.343.9848 or 800.432.0740 • Fax: 505.343.9891 • [email protected] • www.nmrestaurants.org inaccurate or missing information.
Accounting and
Bookkeeping Services
Koko Profit Center
9804 Kokopelli Dr NW
Albuquerque, NM 87114
(505) 899-3838
www.kokoprofitcenter.com
Restaurant accounting and
bookkeeping services to increase
profits, decrease taxes and manage
cash flows.
Ricci and Company
6200 Uptown Boulevard, Suite 400
Albuquerque NM 87110
(505) 338-0805
www.riccicpa.com
Certified Public Accountants
Zlotnick, Laws
and Sandoval CPAs
1 Calle Medico
Santa Fe NM 87505
(505) 982-3894
CPA restaurant owner providing
tax and accounting services as
well as operations and profitability
consulting.
Advertising
Albuquerque
Convention and
Visitors Bureau
20 First Plaza Building NW Ste 601
Albuquerque NM 87102
(800) 733-9918
www.itsatrip.org
Maximize your exposure to profitable
visitor and convention markets
through partnership with ACVB,
Albuquerque's official destination
marketing organization.
DW Turner
400 Gold Ave SW, 12th Floor
Albuquerque NM 87102
(505) 888-5877
www.dwturner.com
KOAT
3801 Carlisle Blvd. NE
Albuquerque NM 87107
(505) 884-6264
www.koat.com
Action 7 News Coverage You Can Count On
KRQE/KASA
13 Broadcast Plaza SW
Albuquerque NM 87104
(505) 764-5250
krqe.com/kasa.com
NEW ME XICO
Corrales, NM 87048
505-377-6074
www.rsvpnm.com
WANT MORE BUTTS IN YOUR
SEATS? RSVP NM gets it done.
Direct mail 4 color postcard
advertising to qualified and targeted
upscale homeowners in NM.
Southwest Restaurateur
9201 Montgomery NE Ste 602
Albuquerque NM 87111
(800) 432-0740
www.nmrestaurants.org
Trade publication dedicated to the
restaurant industry in New Mexico.
News, information, events and
services for restaurant professionals.
Travel Host of
Albuquerque
1324 Tiffany Lane SE
Rio Rancho NM 87124
(505) 410-4570
Albuquerque's premiere visitors
guide, with all the must do's in
Northern New Mexico.
Alcohol Server
Education
NM Restaurant
Association
9201 Montgomery NE Ste 602
Albuquerque NM 87111
(800) 432-0740
www.nmrestaurants.org
Alcohol server certification and
ServSafe food safety education
and training for managers and
employees. HIEF also administers
the ProStart Program for hospitality
education for high school students
and we offer scholarships for those
pursuing a career in the hospitality
industry.
Armored Car Services
Loomis
624 Industrial Ave NE
Albuquerque, NM 87107
(505) 344-9444
Armored car service plus a total safe
point solution for your cash handling
needs.
Bakery Products
K and B Company
109 S Arnold St
Gallup NM 87301
(505) 863-9347
Bakers of Loretta's Products,
distributors of Earth Grain breads
and Dolly Madison pastries.
Beverages – Alcoholic
Anheuser Busch
Companies
1005 Congress Ave Ste 680
Austin TX 78701
(512) 236-9242
www.anheuser-busch.com
National Distributing Co
5920 Office Blvd NE
Albuquerque NM 87109
(800) 354-3526
www.ndcweb.com
Full-line distributor of spirits, wine,
beer, and mixers.
New Mexico Wine
Growers Association
PO Box 1373
Las Cruces NM 88005
(866) 494-6366
www.nmwine.com
Fine wines for every meal. Locally
grown and made. Give your
customers a New Mexico experience
Premier Distributing
Company
4321 Yale NE
Albuquerque NM 87107
(505) 344-0287
Southern Wine and
Spirits of NM
1601 Commercial NE
Albuquerque NM 87103
(505) 247-4186
Purveyors of the finest wines and
spirits available in New Mexico.
Dedicated to quality and service.
Beverages –
Nonalcoholic
Pepsi Bottling Company
2121 Claremont Ave NE
Albuquerque NM 87107
(505) 880-5000
www.pbg.com
Premier
Distributing Company
4321 Yale NE
Albuquerque NM 87107
(505) 344-0287
Beverage Supplies
Business Services/
Consultants
NuCO2
ezFoodOrder
7809 Harwood Ave NE
Albuquerque NM 87110 (505) 400-0657
www.nuco2.com
CO2 and Nitrogen Gas systems.
Customized economical solutions for
all restaurants and bars regardless of
volume and size.
Sandia Ice
7441 Pan American Fwy NE
Albuquerque NM 87109
(505) 342-1326
Food-grade packaged ice for all
occasions. Also have 300lb carving
block available.
5614 Alora Loop
Anchorage AK 99504
907-727-3556
www.myezfoodorder.com
Optimizes food purchasing
by ensuring operators receive
best of market pricing on every
line item of every order.
New Mexico Commission
for the Blind
2200 Yale Blvd SE
Albuquerque NM 87106-4212
(505) 841-8844 x211
The New Mexico Commission for the
Blind, Business Enterprise Program
establishes and maintains food
and vending services operated by
qualified and trained legally blind
individuals.
New Mexico Tourism
Department
491 Old Santa Fe Tr
Santa Fe NM 87501
(505) 827-7400
PNM/Alvarado
Conference Center
414 Silver SW
Albuquerque NM 87102
(505) 241-4474
Santa Fe Chamber
of Commerce
8380 Cerrillos Rd Ste 302
Santa Fe NM 87504
(505) 988-3279
www.santafechamber.com
Santa Fe's premier business advocacy
organization.
Cleaning Ceilings
and Walls
Servpro of Rio Rancho/
Sandoval Co.
282 S Camino Del Pueblo Ste 2E
Bernalillo NM 87004
(505) 891-2345
High pressure hood & vent cleaning.
Flooring refinishing & restoration.
HVAC cleaning, fire restoration,
flood mitigation & restoration.
Packouts,demos & rebuilds.
Mold removal.
Cleaning Equipment
and Supplies
ProClean
821 Rankin Road NE
Albuquerque NM 87107
(800) 454-5544
ESS (costs less, does a better job).
Low temp and hot water dishwashers,
laundry and housekeeping products.
Our products are manufactured
for NM water conditions. 24 hour
emergency service.
Pure Force
11504 Palm Springs Ave.
Albuquerque NM 87111
(866) 444-7450
www.pureforce1.com
A team of experts focused on
bringing your business innovative,
cost effective solutions. Offering low,
high temp dish machines, laundry
and cleaning products to protect your
business and customers.
Coffee, Tea, Cocoa
Farmer Brothers
Foodservice
5911 Office Blvd NE
Albuquerque NM 87109
(800) 743-9018
Quality and service for your coffee
beverages since 1912. Supplier of
coffee, tea, chocolate, spices, soup
base.
2012 BUYERS GUIDE
Contractor
Equipment Repair
Mick Rich
Contractors, Inc.
R & B Commercial
Service
8401 Firestone Lane NE
Albuquerque, NM 87113
(505) 823-9782
www.mickrichcontractors.com
We can build, renovate or refresh
your new or existing restaurant
anywhere in New Mexico. For rural
New Mexico we offer
“off site conventional construction”.
Credit Card Services
Heartland Payment
Systems
8106 Prospect NE
Albuquerque, NM 87110
(505) 269-3961
www.heartlandpaymentsystems.com
Revolutionize your business
operations ― and maximize your
profitability ― with Full Course
Business Solutions Delivers an
exclusively endorsed suite of
payment products. These effective
tools and resources empower you
to reduce your expenses, enhance
your operations and increase your
profitability.
Culinary Education
Hospitality Industry
Education Foundation
9201 Montgomery NE Ste 602
Albuquerque NM 87111
(800) 432-0740
www.nmrestaurants.org
Alcohol server certification and
ServSafe food safety education
and training for managers and
employees. HIEF also administers
the ProStart Program for hospitality
education for high school students
and we offer scholarships for those
pursuing a career in the hospitality
industry.
Dairy Products
Creamland Dairies
10 Indian School Rd NW
Albuquerque NM 87102
(505) 247-0721
www.creamland.com
Education and Training
Hospitality Industry
Education Foundation
9201 Montgomery NE Ste 602
Albuquerque NM 87111
(800) 432-0740
www.nmrestaurants.org
Alcohol server certification and
ServSafe food safety education
and training for managers and
employees. HIEF also administers
the ProStart Program for hospitality
education for high school students
and we offer scholarships for those
pursuing a career in the hospitality
industry.
New Mexico State
University – School of
Hotel, Restaurant and
Tourism Management
Box 30003, MSC 3HRTM
Las Cruces NM 88003
(575) 646-5995
2012 BUYERS GUIDE
3110 Los Arboles Ave NE
Albuquerque NM 87107
(505)889-4090
www.rbcommserv.com
Refrigeration and commercial food
equipment parts, service and repair.
Equipment Sales
and Service
Standard
Restaurant Supply
2405 Candelaria NE
Albuquerque NM 87107
(505) 341-1054
Sales/Service of cooking equipment,
refrigeration, storage, kitchen
supplies, tabletop, janitorial, paper
products,ice machine leasing.
The Menu Shoppe
7602 Waters Ave Unit 100
Savannah GA 31406
(888) 222-7796
www.menushoppe.com
We are a national distributor of
menu covers and a variety of other
restaurant supplies.
Exhaust Service
Blast Masters
4103 Franklin Rd SW
Los Lunas NM 87031
(800) 665-7391
www.blastmastersinc.com
Kitchen exhaust cleaning service.
Financial Planning
and Services
AAA New Mexico
10501 Montgomery Blvd NE
Albuquerque NM 87111
(877) 222-1020 • www.aaa.com
NMRA members can join AAA New
Mexico for $20.00 off first year
membership. Enjoy services such as
roadside assistance, insurance and
financial products, and travel benefits
Bank of the West
2101 Eubank Blvd NE
Albuquerque NM 87112
(505) 348-4097
www.bankofthewest.com
Fire Suppression
Equipment and
Supplies
Kaufman Fire
Protection Systems
3301 Girard NE
Albuquerque NM 87107
(505) 884-2447
www.kaufmanfire.com
Local, family owned fire protection
installation, service and inspection
company with over 30 years of
experience.
Fish and Seafood
Seattle Fish
Company of NM
2500 Comanche NE
Albuquerque NM 87107
(505) 888-6969 ext. 210
www.seattlefishnm.com
Fine Fish and Seafood for 25 years.
Serving the Southwest with the largest
variety of quality seafood products
from around the world. Marine
Stewardship Council Chain
of Custody Certified
SF-C-1232.
Food Brokers
FSISW, LLC
2506 Washington NE
Albuquerque NM 87110
(505) 837-1976
Synergy Enterprises
Albuquerque
5500 San Mateo NE Ste 110
Albuquerque NM 87109
(505) 883-8226
www.isaonline.net
Sales and marketing company
representing leading food
manufacturers.
Food Safety Education
NM Restaurant
Association
9201 Montgomery NE Ste 602
Albuquerque NM 87111
(800) 432-0740
www.nmrestaurants.org
Alcohol server certification and
ServSafe food safety education
and training for managers and
employees. HIEF also administers
the ProStart Program for hospitality
education for high school students
and we offer scholarships for those
pursuing a career in the hospitality
industry.
Foodservice
Distributors
Ben E Keith Foods
3205 Broadway SE
Albuquerque NM 87105
(800) 675-2949
www.benekeith.com
Full line foodservice distributor.
Quality products include produce,
dairy, frozen foods, fresh and frozen
meats, dry grocery, beverage,
nonfood and chemicals
Dee’s Foodservice
3300 Menaul NE
Albuquerque NM 87107
(505) 884-1777
www.deesfoodservice.com
Full-line foodservice distributor. Locally
owned and operated, specializing
in center-of-the-plate & beyond. New
Mexico's only licensed distributor of
certified Angus Beef products.
Labatt Food Service
221 Airport Rd NW
Albuquerque NM 87121
(505) 831-1411
www.labattfood.com
Full line distributor. USDA
meat and FDA fresh seafood
processing facilities onsite.
Quality Foods
500 Broadway SE
Albuquerque NM 87102
(505) 884-9050
New Mexican food distributor.
Shamrock Foods
2 Shamrock Way NW
Albuquerque NM 87120
(505) 345-4488
www.shamrockfoods.com
The leading broadline foodservice
distributor in the Southwest.
Sysco New Mexico
601 Comanche Rd NE
Albuquerque NM 87107
(505) 761-1200
www.sysconm.com
Delivering the highest quality products
at the most competitive prices, to help
our customers succeed.
US Foods
3700 Prince St SE
Albuquerque NM 87105
(800) 742-7598
www.usfoods.com
Broadline foodservice distributor with
nationwide and regional distribution.
Health Insurance
Linton and Associates
1204 Central Ave SW
Albuquerque NM 87102
(505) 247-1530
www.lintonandassociates.com
Offering a complete suite of
employee insurance benefits, each
customized to meet your needs along
with the service you deserve.
Insurance
Brown and Brown
Insurance
5200 Eubank Blvd NE Suite C3
Albuquerque NM 87154
(505) 857-2136
www.bbnm.com
Insurance and risk management
services.
First Santa Fe Insurance
Services Inc
7620 Jefferson NE
Albuquerque NM 87109
(505) 798-5850
www.fnb-nm.com
Offers both personal and commercial
insurance services to cover all of your
insurance needs.
Free Market Insurance
Agency
4300 Paseo Del Norte NE Ste B
Albuquerque, NM 87113
(505) 881-2645
Commercial insurance for the
restaurant industry.
Gutierrez Insurance
Agency, The
4011 Barbara Loop SE Suite 101
Rio Rancho, NM 87124
(505) 892-4988
www.gutierrezagency.com
We put together the right coverage at
the right price with excellent customer
service.
HUB Southwest
7770 Jefferson NE Suite 101
Albuquerque NM 87109
(505) 992-1855
www.hubinternational.com
Insurance, Risk Management and
Wealth Management Services.
Leavell Insurance
PO Box 848
Hobbs NM 88241
(575) 393-2550
www.leavellinsurance.com
Workers compensation, liability
and property insurance at the most
competitive rates for restaurants and
food service.
Letcher, Golden
and Associates
1901 W Main
Artesia NM 88210
(575) 746-2793
www.letchergolden.com
Insurance, Property and
Casualty, Workers Compt.
Maverick Cage
Insurance and
Financial Services
3333 Montclaire Dr NE
Albuquerque NM 87110
(505) 884-0750
Insurance and Financial Services.
Landscaping and
Maintenance
ABL Landscaping
405 Hondo Rd SW
Rio Rancho NM 87124
(505) 304-0157
We do it all, stucco,
maintenance, concrete work,
irrigation, xeriscaping.
Licensed, bonded and insured.
Livestock
SPR Custom Processing
McKenzie Land and
Livestock
HC 61 Box 57
Encino NM 88321
(575) 472-5109
Roswell Livestock
Auction Sales and
Trucking
900 N Garden
Roswell NM 88201
(575) 622-5580
Livestock auction and
restaurant company.
Manufacturers
and Processors
Biad Chili Products
6060 South Main Street
Mesilla Park NM 88047
(575) 527-4388
www.biadchili.com
Providing green and red New
Mexico chile products for over
50 years.
Cervantes
Agribusiness
9926 S Hwy 478
Vado NM 88072
(575) 233-3429
Agricultural
Proper Foods
708 Marquette NW
Albuquerque NM 87102
(505) 797-4000
Corporate, real estate and
business legal services.
1319 E Pine
Deming NM 88030
(800) 761-9666
www.properfoods.com
Food processor producing high quality
hand-crafted refrigerated and frozen
food products including Mexican
food items, stuffed pork chops, and
unique creative concept products for
specific multi-unit restaurants.
Linen and Laundry
Marketing Strategies
Legal Services
Ross B Perkal, Attorney
Alchemy Consulting
Group, The
517 1st St
Albuquerque NM 87102
515 N Virginia Ave
Roswell, NM 88201
(505) 247-2234
www.ameripride.com
A premier hospitality, health care and
industrial linen & uniform provider.
Providing Quality Linens and Superior
Service since 1889.
Delta Uniform
and Linen
1617 Candelaria NE
Albuquerque NM 87107
(505) 345-0991
Locally owned and operated uniform
linen service company.
Mission Linen Supply
4315 Hawkins NE
Albuquerque NM 87109
(505) 344-4838
www.missionlinen.com
Provider of choice for linens, uniforms
and related products and services to
the foodservice industry since 1930.
Also at 1552 Center Dr, Santa Fe
(505-438-6262)
6100 4th Street NW Suite A-314
Albuquerque NM 87107
505-859-3756
www.TheAlchemyConsultingGroup.com
Business growth strategies for foodservice
establishments.
NEW ME XICO
Corrales, NM 87048
505-377-6074
www.rsvpnm.com
WE HELP PUT BUTTS in YOUR SEATS!
Grow your customer base with our proven
"Direct mail to the upscale" program and
our Customized online Marketing Services.
Meats
Ft Sumner Processing
26450 US Hwy 60
Ft Sumner NM 88119
(575) 355-2004
We custom slaughter and process
beeves, hogs, lambs, goats, ratites
and wild game. Grass-fed lamb,
retail meat cuts.
42707 US Hwy 70
Portales NM 88130
(575) 356-0501
Custom processing beef, pigs, lambs
and goats.Cut to your cooking needs.
Fishbowl
Music Licensing
44 Canal Center Plaza Suite 500
Alexandria VA 22314
(800) 836-2818 x 205
www.fishbowl.com
The leader in permission-based email
marketing for the restaurant industry,
providing services to over 21,500
restaurant locations.
BMI
Front Flip
10 Music Square E
Nashville TN 37203
(800) 925-8451
www.bmi.com
A non-profit-making organization,
serves as a liaison between
songwriters and businesses by
providing copyright clearance and
royalty distribution services for
approximately 6.5 million affiliated
musical works.
New Mexico
Made Products
Bueno Foods
2001 Fourth St NW
Albuquerque NM 87102
(800) 888-7336
www.buenofoods.com
Manufacturer of delicious,
authentic Mexican food
La Montanita Co-op
Distribution Center
901 Menaul Blvd NE
Albuquerque NM 87107
(505) 217-2010
www.lamontanitacoop.com
Natural/local foods distributor.
New Mexico Department
of Agriculture
PO Box 30005 MSC 5600
Las Cruces NM 88003
(575) 646-4929
Promote New Mexico food products
through processors, suppliers and all
foodservice operations.
Valencia Flour Mill
74 Mill Road
Jarales NM 87023
(505) 864-0305
Fully licensed manufacturer of top
quality, traditional tasting, just-addwater sopaipillas and fry bread mixes
for restaurants. Custom mixes with
R&D capability.
10851 Mastin Blvd. Suite 100
Overland Park KS 66210
(913) 730-1838
www.frontflip.com
Our mobile customer engagement
and loyalty platform helps businesses
engage with their customers through
fun in-store experiences and targeted
mobile outreach.
NEW ME XICO
Corrales, NM 87048
505-377-6074
www.rsvpnm.com
Give us an hour, we'll give you
a year's worth of custom online
marketing. We help drive more traffic
to your website and into your door.
Payroll Services
Heartland Payment
Systems
8106 Prospect NE
Albuquerque, NM 87110
(505) 269-3961
www.heartlandpaymentsystems.com
Revolutionize your business operations
and maximize your profitability
with Full Course Business Solutions
Delivers an exclusively endorsed suite
of payment products. These effective
tools and resources empower you
to reduce your expenses, enhance
your operations and increase your
profitability.
Payday, Inc.
Online and E-Mail
Marketing
5011 Indian School NE
Albuquerque NM 87110
(505) 255-5433
www.PaydayInc.com
Affordable, customized, payroll
processing because you don't have
time. Simple solutions for tip and tax
compliance, employee time tracking,
human resources, employee benefits
and more. A New Mexico company
in business since 1985.
CliffDweller
Productions LLC
Pest Control
3791 Southern Blvd SE Suite 101
Rio Rancho, NM 87124
(505) 891-7401
www.cliffdwellerdigital.com
Website development, maintenance
& social media. Search engine
optimization, online marketing
service.
CoverBoom
317 Commercial St. NE, #300
Albuquerque, NM 87102
(800) 940-0451
www.coverboom.com
Extend your restaurant brand online
with a beautiful, effective website,
and online marketing tools that
expand your reach and save time
and money!
Pirate Pest Control
1380 Rio Rancho Blvd SE Suite 223
Rio Rancho NM 87124
(505) 514-7694
www.myspace.com/piratepestcontrol505
"Make your bugs walk the plank".
Impact-driven services that solve pest
problems.
Photography
Castillo Images
7820 Enchanted Hills Blvd Suite 196
Rio Rancho NM 87144
(505) 796-6008
www.castilloimages.com
2012 BUYERS GUIDE
Plumbing
Security and Alarm Systems
Utilities
Armstrong Services
Tracks Loss Prevention and
Investigative Services
Seminole Energy Services
3245 Hunters Meadows Dr NE
Rio Rancho NM 87144
(505) 235-0046
www.trackslpi.com
Loss prevention/investigative service for retail,
restaurant and privately owned businesses. To
include CCTV sales, service and monitoring
11005 Spain Rd. NE Suite #17
Albuquerque NM 87111
(505) 314-0683 x116
www.seminoleenergy.com
Marketer of discounted natural gas to PNM
customers. Providing discounted, flexible natural
gas pricing and contracts, exceptional service and
natural gas savings.
Trade Associations
Waste Disposal
Albuquerque Hispano Chamber
of Commerce
Southwest Envirotec
2409 Princeton NE
Albuquerque NM 87107
(505) 345-6390
Full service plumbing and electrical company
specializing in all types of commercial service work
since 1980. Emergency service 7 days/week, 24
hours/day.
Roto Rooter
Plumbing Service
731 Rankin Rd NE
Albuquerque NM 87107
(505) 299-6464
Provides plumbing and drain service 24/7, 365
days. From emergency 2 hour response time to
main programs.
4755 Del Rey Blvd
Las Cruces NM 88012
(575) 382-9596
Point of Sale Systems
1309 4th Street SW
Albuquerque NM 87102
(505) 842-9003
www.ahcnm.org
Harbor Touch
Distilled Spirits Council of the US
Universal Water Systems
Edgewood Chamber of Commerce
Workers Compensation
Insurance
2202 N. Irving Street
Allentown PA 18109
(800) 201-0461 x242
www.harbortouch.com
Provides an unparalleled "free" full featured point
of sale system with no upfront costs plus a full
range of credit card processing.
Retail Data Systems
8804 Washington Street NE Suite A
Albuquerque NM 87113
(505) 341-9091
www.retaildatasystems.com
We represent the Aloha POS system in the Albuquerque
& Santa Fe NM communities. We help your restaurant
be more profitable!
Promotional Products
Bright Ideas Promotional
Products Galore
7210 Menaul NE
Albuquerque NM 87110
(888) 927-9646
www.brightideasstore.com
We have great promotional products and the
BRIGHT IDEAS to make them work for you!
Apparel, plaques and awards, pens, bumper
stickers, activity books, menu covers, floor mats,
aprons and caps, balloons, flags, and banners.
Publications
New Mexico Business Weekly
116 Central Ave SW Ste 202
Albuquerque NM 87102
(505) 343-8318
www.bizjournals.com/albuquerque
Southwest Restaurateur
9201 Montgomery NE Ste 602
Albuquerque NM 87111
(800) 432-0740
www.nmrestaurants.org
Trade publication dedicated to the restaurant
industry in New Mexico. News, information,
events and services for restaurant professionals.
3808 Merriman Dr
Plano TX 75074
(972) 578-1635
www.distilledspirits.org
Trade association representing producers and
marketers of distilled spirits sold in United States
PO Box 457
Edgewood NM 87015
(505) 286-2577
www.edgewoodchambernm.com
To improve the climate for business development
while strive to enhance the area's quality of life.
Greater Albuquerque Innkeepers
Association
PO Box 14757
Albuquerque NM 87191
(505) 550-6118
Moriarty Chamber of Commerce
Food Industry
Self Insurance Fund
PO Box 14710
Albuquerque NM 87191
(800) 288-0893
www.fisif.com
You do have a choice! Workers compensation
insurance for the food industry. Competitive rates,
dividends and tight claims control. Be a member,
not a number.
Hunton Insurance
New Mexico Beef Council
Other
1209 Mountain Rd Pl NE Ste C
Albuquerque NM 87110
(505) 841-9407
[email protected]
"Beef, it's what's for dinner."
New Mexico Lodging Association
PO Box 2088
Santa Fe NM 87504
(505) 983-4554
Association to promote the lodging
industry in the state.
Ski New Mexico
Real Estate
David N. Fite
Tourism Association of NM
2012 BUYERS GUIDE
8532 Paseo Alameda NE
Albuquerque NM 87113
(505) 881-2142
Water purification systems for restaurants.
We service all makes and models. We have been
perfecting the water for business for over 20 years!
PO Box 96
Moriarty NM 87035
(505) 832-4087
www.moriartychamber.com
Enhancing and promoting business
in the Moriarty/Estancia Valley area.
PO Box 90037
Albuquerque NM 87199
(505) 858-2422
www.skinewmexico.com
Non-profit trade association that promotes skiing
and snowboarding in New Mexico.
6801 Jefferson NE
Albuquerque NM 87109
(505) 328-4834
[email protected]
Have a question about restaurants, real estate sales,
leasing or liquor licensing? Contact “The Restaurant
Specialists” today. We’ve Got Space!
Water Conditioning
6121 Indian School NE Ste 216
Albuquerque NM 87110
(505) 345-5553
www.tanm.org
A non-profit organization of over 300 tourismrelated businesses, organizations and individuals
with goals of improving New Mexico's tourism
industry through leadership, education,
communication and cost-saving benefit programs.
2708 1/2 N Main St Suite 7
Roswell NM 88201
(575) 622-1227
www.huntoninsurance.com
Independent insurance agency
Jardin de los Ninos
1300 El Paseo PMB 272
Las Cruces NM 88001
(575) 522-2111
Joy Junction
4500 2nd St SW
Albuquerque NM 87105
(505) 877-6967
www.joyjunction.org
New Mexico's largest emergency homeless shelter.
Tresco, Inc.
4500 2nd St SW
1800 Copper Loop, Bldg 1
Las Cruces NM 88005
(575) 528-2200
www.trescoinc.com
Military Dining Facility at WSMR and
Cafeteria at HELSTF.
PLEASE NOTE: While every attempt has been
made to verify these listings, information does
change. NMRA is not responsible for inaccurate
or missing information.
Nmra Annual Sponsors
These businesses have made a commitment to support the restaurant industry in New Mexico
with their sponsorship of the New Mexico Restaurant Association. Please consider these
companies first when making purchasing decisions for your business.
PLATINUM SPONSORS
505/235-5083
505/298-9095
505/345-4488
DIAMOND SPONSORS
GOLD SPONSOR
505/343-2200
505/761-1200
505/843-7766
BRONZE SPONSORS
BENEFACTOR SPONSORS
505/352-3233
505/243-2293
505/345-4492
505/247-4186
505/344-0287
505/345-4723
800/345-7619
505/831-1411
CONTRIBUTOR SPONSORS
Segovia Distributing
505/243-2722
505/255-5433
800/454-5544
505/247-0721
SOUTHWEST
505/247-2997
R E S TAU R AT E U R
505/314-0683
3 r d Q u a r t e r 2 012
21
EDUCATION & TRAINING CALENDAR
August, 2012
Tue, 18
ServSafe® Certification
Wed, 15
MANAGER CourseAlbuquerque, 8 am - 5 pm
Wed, 19
Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm
FLSA – Pitfalls and Insights for Employers
Albuquerque, 2 pm - 4 pm
Thu, 16
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Alcohol Server CertificationSanta Fe, 10 am - 3 pm
Sat, 18
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Thu, 20
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Mon, 20
Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm
Sat, 22
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Tue, 21
ServSafe® Certification
Mon, 24
Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm
MANAGER CourseAlbuquerque, 2 pm - 5 pm
Tues, 25
ServSafe® Certification
Tue, 21
Alcohol Server CertificationTaos, 9 am - 2 pm
MANAGER Course - SPANISHAlbuquerque, 8 am - 5 pm
Wed, 22
Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm
Tue, 25
Alcohol Server CertificationTaos, 9 am - 2 pm
Alcohol Server CertificationSanta Fe, 10 am - 3 pm
Wed, 26
Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm
Alcohol Server CertificationFarmington, 5 pm - 10 pm
Alcohol Server CertificationSanta Fe, 10 am - 3 pm
Thu, 23
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Alcohol Server CertificationFarmington, 5 pm - 10 pm
Sat, 25
Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm
Thu, 27
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Mon, 27
Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm
Sat, 29
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Wed, 29
Alcohol Server CertificationAlbuquerque, 5 pm -10 pm
Alcohol Server CertificationSanta Fe, 10 am - 3 pm
October, 2012
Thu, 30
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Mon, 1
Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm
Wed, 3
Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm
September, 2012
Alcohol Server CertificationSanta Fe, 10 am - 3 pm
Wed, 5
Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm
Thu, 4
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Alcohol Server CertificationSanta Fe, 10 am - 3 pm
Sat, 6
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Thu, 6
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Mon, 8
Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm
Sat, 8
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Tue, 9
Alcohol Server CertificationTaos, 9 am - 2 pm
Mon, 10
Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm
Wed, 10
Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm
Tue, 11
ServSafe® Certification
Alcohol Server CertificationSanta Fe, 10 am - 3 pm
EMPLOYEE Course - SPANISHAlbuquerque, 2 pm - 5 pm
Alcohol Server CertificationFarmington, 5 pm - 10 pm
Tue, 11
Alcohol Server CertificationTaos, 9 am - 2 pm
Thu, 11
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Wed, 12
Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm
Sat, 13
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Alcohol Server CertificationSanta Fe, 10 am - 3 pm
Tue, 16
ServSafe® Certification
Alcohol Server CertificationFarmington, 5 pm - 10 pm
MANAGER Course Albuquerque, 8 am - 5 pm
Thu, 13
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Sat, 15
Alcohol Server CertificationAlbuquerque, 10 am - 3 pm
Mon, 17
Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm
Alcohol Server CertificationRoswell, 5 pm - 10 pm
Visit our website (www.nmrestaurants.org) or call
505-343-9848 to confirm class date, time and location.
Special NMRA member benefit. NMRA offers great member pricing for Alcohol Server Certification and Food Safety Certification.
Alcohol Server classes only $20 (in Albuquerque, $25 out of Albuquerque) for NMRA members and manager-level food safety
certification is only $125 for NMRA members.
ALCOHOL SERVER CERTIFICATION COURSES OFFERED STATEWIDE
Albuquerque - Classes held at the New Mexico Restaurant Association Classroom
serving alcohol in NM. Classes are offered in Albuquerque, Santa Fe, Farmington
Roswell - All Classes held at the Best Western Sally Port Inn
Course meets the mandatory requirement for certification for anyone selling or
and Roswell. Pre-registration not required.
Member Class Fee - $20 in Albuquerque metro area, $25 outside of Albuquerque
Non-Member Class Fee - $30 in Albuquerque metro area,
$35 outside of Albuquerque
22
S O U T H W E S T R E S T A U R A T E U R 3 r d Q u a r t e r 2 012
Farmington - Classes held at Courtyard by Marriott
Santa Fe - Classes held at Courtyard by Marriott, The Lodge, and Hyatt Place
Taos - Classes held at Don Fernando and Quality Inn
NEW MEXICO
RESTAURANT
ASSOCIATION
calendar
September, 2012
3
Labor Day Holiday
NMRA Offices Closed
16-22
Dine Out for No Kid Hungry
Nationwide
24-25
Hospitality Industry Awards
Hotel Albuquerque
About
Share
Our
Strength’s Dine Out For
No Kid Hungry™Share
Our Strength’s Dine Out
For No Kid Hungry™ is a national fundraising
event that brings together thousands of restaurants and millions of consumers to help make
sure no child in America grows up hungry.
Every September, participating restaurants raise
funds in a variety of ways to support the No
Kid Hungry® campaign, Share Our Strength’s®
national movement to end childhood hunger in
America. Share Our Strength’s Dine Out For No
Kid Hungry is nationally sponsored by Sysco,
American Express, SCA, Ecolab, USA Today, Food
Network and the National Restaurant Association.
Visit www.DineOutForNoKidHungry.org.
NOTE: Schedule subject to change. Check our
website at www.nmrestaurants.org for
most current schedule.
ServSafe® is a registered trademark of the National
Restaurant Association Educational Foundation.
ServSafe® Certification - food safety education
for managers and employees. Uses nationally
certified ServSafe® curriculum. All classes held at
the NMRA Classroom, 9201 Montgomery NE, Suite
602, Albuquerque. Pre-registration IS required and is
available online at www.nmrestaurants.org or by calling
NMRA at 505/343-9848 or 800/432-0740. Spanish and
private classes held occasionally. Call Victoria Sanchez
Martinez at 800-432-0740 for more information.
Bits And Pieces
SUPREME COURT DECISION ON HEALTHCARE LAW
The National Restaurant Association has expressed strong concern about the U.S.
Supreme Court’s decision to uphold the majority of provisions within the 2010
Patient Protection and Affordable Care Act (PPACA), including all of the employer
requirements which threaten the economic health of the restaurant industry.
Based on the Supreme Court’s ruling to uphold the law, employers with 50
or more full-time equivalent employees must offer “affordable” health insurance
of minimum value to full-time employees and their dependents or pay penalties.
The cost of such coverage or the penalties could threaten the very slim profit
margin on which most restaurants operate. For all the information you need to
know about the healthcare law, visit www.healthcare.restaurant.org
SPANISH SERVSAFE COURSES OFFERED
FOR FOOD SAFETY MONTH
In
anticipation
of
National
Food
Safety
Education
Month
(www.foodsafetymonth.com), NMRA is offering food safety training
courses in Spanish for employees and for managers. Visit our website at
www.nmrestaurants.org for a complete schedule of classes and plan to
participate in National Food Safety Education Month this September.
Labor Practices are Being Scrutinized
Labor laws are constantly changing and it is up to employers to stay on top of the
rules and regulations governing them.
The IRS is tightening the rules on the treatment of tips for FICA tax purposes.
Service charges (such as a mandatory fee added to a bill) are treated as wages,
not tips, according to the agency. As a result, these charges are not eligible
for the employer tip credit and cannot be used to figure the tip rate for an
establishment to determine whether servers are reporting enough of their tips.
The US Department of Labor is also stepping up payroll audits of restaurants.
Be sure you are classifying exempt employees (people who work overtime
but are not compensated with time and a half wages) correctly. To qualify for
overtime exemption, employees generally must meet certain tests regarding their
job duties and be paid on a salary basis of not less than $455 per week.
Job titles do not determine exempt status.
The U.S. Department of Labor, Wage and Hour Division, will be presenting
a seminar for NMRA on common pitfalls and insights into the Fair Labor
Standards Act on August 15, 2012 in our office. For more information, you
can also visit our “Resources for Restaurateurs” page on our website at
www.nmrestaurants.org. Make sure you are also subscribed to our e-newsletter
for the most current legislative and regulatory alerts and information.
SOUTHWEST
R E S TAU R AT E U R
3 r d Q u a r t e r 2 012
23
CUSTOMER
FOCUSED
OPERATION
As the Operations Manager for
Ben E. Keith's New Mexico division,
Scott Baggett makes sure that our
product line of more than 8,500
items comes into the warehouse
smoothly, then goes back out
correctly to customers across the
Southwest. He joined the leadership
team at Ben E. Keith in 2012 with 20
years of experience in Foodservice
Operations. Scott, a former Marine,
says, "I believe in a relentless
dedication to customer service,
it's what our customers deserve."
Thanks to Scott and to every Ben E. Keith employee who
goes above and beyond to serve our customers across
New Mexico, El Paso and southern Colorado.
It’s always your choice.
Thank you for choosing Ben E. Keith, where quality and
service set the standards. We’d love to provide exceptional
Ben E. Keith service for you. We look forward to your call.
Ben E. Keith - New Mexico Division | 3205 Broadwary SE | Albuquerque, NM 87105 | 505.843.7766 | 800-675-2949 | www.benekeith.com