Agenda item 10.1 Operational Plan Submission

Agenda item 10.1 Operational Plan Submission

Affiliated Teaching Hospital
BOARD OF DIRECTORS:
30TH APRIL 2015
AGENDA ITEM:
10.1
SUBJECT:
OPERATIONAL PLAN SUBMISSION
RESPONSIBLE DIRECTOR:
Clare Culpin
Director of Strategic Development/Corporate
Governance
Clare Culpin
Director of Strategic Development/Corporate
Governance
N/A
AUTHOR:
PREVIOUSLY CONSIDERED BY:
EXECUTIVE SUMMARY:
In the 2014/15 planning round Monitor asked NHS foundation trusts to develop comprehensive
strategies for achieving sustainability, and requested that these be articulated in 5-year strategic
plans (submitted in June 2014). Monitor is requesting a refreshed operational plan, covering 1
year (2015/16), which incorporates a focus on the trust’s strategic context to be submitted by the
14th May 2015. The final operational plan should contain:



an operational plan narrative
a redacted summary of the operational plan narrative, in a format suitable for external
publication
the full, final financial template (revised for this planning round), which requires the
completion of 1 year of detailed financial forecasts
The operational plan is in draft at this stage with the financial information being added on Tuesday
5th May, which may require further alteration of the narrative. The final draft will then be circulated
from 6th May
The Board is asked to approve the draft contents so far and
ACTION REQUIRED BY THE BOARD
offer comments where necessary
OF DIRECTORS
N/A
RISK TO THE TRUST (include reference
to BAF or Corporate Risk Register)
WORKFORCE ISSUES:
(including training and education implications)
FINANCIAL IMPLICATIONS:
Specify No/Yes (Detailed within the report).
COMMUNICATION/CONSULTATION
ISSUES(including patient and public
No identified workforce issues identified, however there is a
dependency on workforce for the delivery of this operational
plan
Yes, financial implications related to delivery of the
operational plan
The operational plan has been shared with TMC
involvement)
STRATEGIC OBJECTIVE:
Relates to the delivery of all strategic objectives
(specify trust strategic objective)





CQC DOMAINS:





safe.
effective.
caring.
responsive to people’s needs.
well-led
Please indicate which domain the report is providing
assurance on
1
safe.
effective.
caring.
responsive to people’s needs.
well-led
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}
KPI
Clostridium difficile year on year reduction national target 28 for
the year
MRSA bacteraemia
Compliance with central line care bundle
Grade 4 Pressure Tissue Damage
Cardiac arrests outside A&E
Compliance with WHO Checklist
Dementia Screening
Quarterly Score
100.0%
Q1
100.0%
Q2
97.4%
Q3
95.1%
Q4
99.8%
98.2%
Fy 2014-15
Quarterly Score
94.0%
Target
100.0%
84.1%
KPI
100.0%
81.6%
94.1%
33
100.0%
85.1%
95.8%
95.0%
Fy 2014-15
99.3%
86.0%
92.0%
91.8%
91.4%
5
98.0%
83.7%
93.8%
93.6%
84.7%
Q4
85.0%
95.2%
96.9%
90.3%
9
31 day wait for second or subsequent treatment - anti cancer
drug treatments
90.0%
97.8%
94.6%
Q3
62 day wait for first treatment from urgent GP referral to
treatment : all cancers
95.0%
95.4%
10
0
62 day wait for first treatment from consultant screening service
referral : all cancers
90.0%
86.0%
98%-100%
7.15%
Q3
7.67%
Q4
6.99%
Fy 2014-15
60.9%97.3%
Q2
13.27%
KPI
Maximum waiting time of 2 weeks from urgent GP referral to first
outpatient appointment for all urgent suspect cancer referrals
31 day wait for second or subsequent treatment - surgery
161
Referral to Treatment waiting times - Non admitted, target 95%
within 18 weeks
91.3%
2
100%
96.0%
Q2
1
98.0%
0
43
100%
98.4%
92.4%
9
1
100.0%
0
37
100%
92.0%
82.4%
96.5%
Q1
0
100.0%
0
41
100%
Referral to Treatment waiting times - admitted, target 90% within
18 weeks
91.2%
96.1%
98.3%
6.33%
14.43%
4.57%
61.4%86.4%
96.9%
96.6%
100.0%
20
0
0
40
100%
61.4%86.4%
98.4%
95.7%
98.3%
Target
0
90%98%
0
230
100.0%
90%92%
95.0%
97.5%
96.8%
99.5%
Q1
13.20%
4.82%
76.24%
60.9%65%
Referral to Treatment waiting times - Incomplete, target 92%
within 18 weeks
93.0%
98.6%
99.0%
6.40%
12.46%
4.84%
73.26%
81.68%
90.0%
Maximum waiting time of 4 hours in A&E from arrival to
admission, transfer or discharge
93.0%
99.1%
7%
Target
12.38%
4.24%
76.44%
80.17%
Q2
Q3
Fy 2014-15
100.0%
11%
4.00%
78.77%
82.03%
55%
Q4
100.0%
Turnover
4%
77%
82.54%
60%
67%
Quarterly Score
96.0%
Sickness Absence
85%
83%
58%
70%
Q1
two week wait from referral to date first seen - symptomatic
breast patients
Appraisals
85%
47%
69%
Target
Maximum waiting time of 31 days from diagnosis to treatment for
all cancers
Statutory and Mandatory Training
75%
62%
Quarterly Score
SFFT – recommendation to work
75%
KPI
SFFT – recommendation as a place to receive treatment
Vacancy
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5 = 5 >12<5 C G 1B4 D
? 2?1B4 = ?>9D
?B9>7 1>4
4 1C82?1B4 C 6?B D
5 1= C D
? EC5 1C @ 1BD?6 D
85 9B A E1<9D
I 9= @ B?F5 = 5 >D13D
9F9D
I 6?B 5 H1= @ <5 G 1B4 C165 D
I B?E>4 C 1>4
+ $ (, #+0 , # * ?7
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. 85 B5 @ 5 B6?B= 1>35 9C 25 <?G 17B5 5 4 D
1B75 DD
89C 9C = 1>175 4 D
8B?E78 D
85 , @ 5 B6?B= 1>35 B5 F95 G = 5 5 D
9>7C 85 <4
$ &%+ #0 % % &)$ * + ) '&* +&% &% + ' ) &)$ % % &, %+ #+0 ) $ .&)" . % % - , # 8* %
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9?> D
85 #5 CC?>C #5 1B>5 4 ?BE= 1 = E<D
94 9C39@ <9>1BI 6?BE= 3?>C94 5 BC
1B5 1C ?63?>35 B> 1>4 D
85 C5 1<C? 25 3?= 5 D
85 6?3EC ?6 ?1B4 . 1<;12?ED
C . ?B;D
? 1CC5 CC 1>4 E>4 5 BCD
1>4 D
85 ?B71>9
C1D
9?>C C165 D
I 3E<D
EB5 81C 3?= = 5 >35 4 G 9D
8 1 21C5 <9>5 = 1@ @ 9>7 ?63E<D
EB5 D
? 9>6?B= 6EBD
85 B4 5 F5 <?@ = 5 >DG ?B;
' 5 B6?B= 1>35 9> >65 3D
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B?<
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85 $ ) * 213D
5 B15 = 91 31C5 C G 9D
8 B5 '5 = @ 81C9C ?> 35 >D
B1<<9>5 = 1>
175 = 5 >D1>4 4 5 3?<?>9C1D
9?>
. & *EB7931< 85 3;<9CD] C97>96931>D9= @ B?F5 = 5 >D
C 81F5 25 5 > C5 5 > 9> 3?= @ <91>35 G 9D
8 1<<5 <5 = 5 >D
C ?6D
85 385 3;<9CDD
81D
1B5 25 9>7 = 19>D
19>5 4 4 1@ D
5 4 385 3;<9CD
C 1B5 25 9>7 9= @ <5 = 5 >D
5 4 9> ?D
85 B3<9>931<1B5 1C D
? CE@ @ ?BD@ 1D
95 >DC165 D
I CE38
1C 31B4 9?<?7I <12?B1D
?B95 C
0
) 5 F95 G ?6' 5 B6?B= 1>35 ^ CE= = 1BI >1BB1D
9F5 3?>D
4
5 = 5 >D
91
+85 +BECD81C C5 5 > F1B9129<9D
I 9> CECD
19>9>7 @ 5 B6?B= 1>35 G 9D
8D
85 ) 1CC5 CC= 5 >D@ B?35 CC 6?B1<<?F5 B I5 1B?<4 C 14 = 9D
D
5 4 1C 1> 5 = 5 B75 >3I +? CE@ @ ?BD1 = ?B5 CECD
19>12<5 = 5 D
8?4 ?63?= @ <5 D
9?> 1 = E<D
94 9C39@ <9>1BI D
5 1= 21C5 4 1@ @ B?138
9C 25 9>7 9>D
B?4 E35 4 D? = 9D
971D5 D
85 5 665 3D
C ?6 = ?>D
8<I B?D
1D
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?BC
1B4 913 BB5 CD
C & ED
C94 5 ?6 *E335 CC6E<B5 4 E3D
9?> 9> D
85 >E= 25 B?631C5 C 4 B9F5 > D
8B?E78 1 6?3EC ?> 5 665 3D
9F5 1>4 1@ @ B?@ B91D
5 EC5 ?6 % ) 1>4 5 9<
9>7C ?6 1B5 4 5 39C9?>C
& @ 5 B1D
9?>1<
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85 B1>75 ?6D
85 ?@ 5 B1D
9?>1<@ 5 B6?B= 1>35 CD
1>4 1B4 C 4 EB9>7 D
85 69BCD81<6?6 ?><I 619\'
9>7 D
? 13895 F5 D
85 4 1I EB75 >D31>35 BCD
1>4 1B4 9> ( F5 BCEC D1B75 D?6 ?G 5 F5 B D
85 C5 3?>4 81<6?6 C1G
1 C97>96931>D4 ?G > D
EB> 9> D
85 +BECD@ 5 B6?B= 1>35 @ B9= 1B9<I B5 CE<D
9>7 6B?= EB75 >D31B5 @ B5 CCEB5 C 1>4 F5 BI 8978 5 = 5 B75 >3I 4 5 = 1>4 +85 +BECDB5 C@ ?>4 5 4 D
?D
85 C5 @ B5 CCEB5 C D
8B?E78 D
85 ?@ 5 >9>7 ?614 4 9D
9?>1<5 C31<1D
9?> 25 4 31@ 139D
I 5 HD
B1 25 4 C D
?
= 19>D
19> @ 1D
95 >DC165 D
I > 14 4 9D
9?> D
85 6?<<?G 9>7 13D
9?>C 81F5 25 5 > D
1;5 >
#5 >7D
8 ?6 CD
1I
& @D
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95 >D@ 1D
8G 1IC 9>D
B?4 E35 4 1C @ 1BD?6 D
85 G 9>D
5 B@ B5 CCEB5 @ <1> 6?B5 H1= @ <5 1= 2E<1
D
?BI 31B5 6B19<5 <4 5 B<I 9>'B5 138 C5 BF935 1>4 ?2C5 BF1D
9?> G 1B4
9C381B75 @ <1>>9>7
>D
B?4 E35 4 9>D
5 7B1D
5 4 4 9C381B75 D
5 1= C
) 5 4 5 C97>5 4 D
85 4 9C381B75 4 ?3E= 5 >D
1D
9?> D
? B5 4 E35 4 5 <1IC
>D
B?4 E35 4 G 5 5 ;5 >4 4 9C381B75 D
5 1= C D
? = 19>D
19> 3<9>931<4 5 39C9?> = 1;9>7 ?F5 B1 C5 F5 > 4 1I @ 5 B9?4
>D
B?4 E35 4 5 1B<I = ?B>9>7 3<9>931<G 1B4 2?1B4 B?E>4 C 3?>D
9>E5 G 9D
8 1 B5 F95 G ?6 D
85 6B5 A E5 >3I 1>4 D
9= 9>7 ?63?>CE<D
1>D'
<5 4 G 1B4 B?E>4 C 19= 5 4 1D5 >CEB9>7 5 1B<I 4 5 39C9?> = 1;9>7 1DD
85 CD
1BD?6 D
85 G 5 5 ;
>3B5 1C5 4 D
85 6B5 A E5 >3I ?6D
85 D
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? 4 19<I G 9D
8 5 HD
5 B>1<@ 1BD
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' 1D
95 >D6<?G
) 5 F95 G 5 4 D
85 EC5 1>4 6E>3D
9?>1<9D
I ?6 D
85 3EBB5 >D+ CICD
5= D
? CE@ @ ?BD@ 1D
95 >D6<?G 9> B5 1<'dY]U
>D
B?4 E35 4 = ?B5 133EB1D
5 9>6?B= 1D
9?> 12?ED31@ 139D
I 1>4 4 5 = 1>4 B5 A E9B5 = 5 >D
C 1DC@ 5 391<D
I <5 F5 <EC9>7 1 @ B5 4 93D
?B
= ?4 5 <
>D
B?4 E35 4 B?<5 C@ 5 39693 13D
9?> 31B4 C D
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1D
9?>C 9> B5 C@ 5 3D?6@ 1D
95 >D6<?G
*ICD
5 = <5 F5 <13D
9?>C
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B?4 E35 4 1> 9>D
5 7B1D
5 4 4 9C381B75 D51=
*E@ @ ?BD
54 D
85 @ 9<?D?6 1 6B19<5 <4 5 B<I ?ED
'B5 138 C5 BF935 <5 4 2I 3?= = E>9D
I @ B?F94 5 B3?<<5 17E5 C 1<?>7C94 5 9>D
5 7B1D
5 4 14 = 9CC9?> 1F?94 1>35 C385 = 5 C
' B?13D
9F5 <I 5 >7175 4 G 9D
8 *+ 9> 3?= = 9CC9?>9>7 1 G 8?<5 CICD
5 = B5 F95 G
) 5 79?>1<
>7175 4 9> D
85 B5 79?>1<5 C31<1D
9?> @ <1> 1>4 81F5 25 5 > CE@ @ ?BD
9>7 381<<5 >79>7 2?D
8 9>D
5 B>1<1>4 5 HD
5 B>1<@ B?35 CC5 C
9B5 3D
<I 5 >7175 4 9> D
85 % * 8?= 5 6B?= 8?C@ 9D
1<D
5 1= 1>4 CE2C5 A E5 >D4 5 F5 <?@ = 5 >D?6D85 @ <1> D
? B5 4 E35 4 5 <1I5 4
1
) 5 F95 G ?6' 5 B6?B= 1>35 ^ CE= = 1BI >1BB1D
9F5 3?>D
4
= @ 13D?6 5 <5 3D
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9?>
+85 +BECD81C 619<5 4 D
? 13895 F5 1719>CD ?ED?6D
85 B5 65 BB1<C D
?D
B5 1D
= 5 >D
C ) ++ D
1B75 D
C 9> D
85 = ?>D
8 ?6$ 1B38
% ?>'14 = 9D
D
5 4 4 = 9D
D
5 4 1>4 >' &$ '# + ?K J 5DN@3 % * 9 # : ##G * + % ) * &) , )<
D
5 B C3?B9>7 @ ?9>D
C ?> D
85 $ ?>9D
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1B75 D
C 81F5 C5 5 > 1 CD
5 14 I 9>3B5 1C5 9> @ B5 CCEB5 1>4 4 5 3<9>5 9> @ 5 B6?B= 1>35 D
8B?E78?ED ' G 9D
8D
89C
B5 35 >D
<I 25 9>7 3?= @ ?E>4 5 4 2I 1> 9>3B5 1C9>7 >E= 25 B ?6@ 1D
95 >D
C 25 9>7 31>35 <<5 4 1>4 B5 C385 4 E<5 4 4 E5 D
? 31@ 139D
I
1>4 25 4 @ B5 CCEB5 C 5 <5 3D
9F5 @ 1D
95 >D
C 31>35 <<5 4 4 E5 D
? >? 25 4 9> ( E1BD
5 B 5 = 1>4 3?>D
9>E5 C D
? ?ED
CD
B9@ @ 9>7
31@ 139D
I 9> 1 B1>75 ?61B5 1C C 1 B5 CE<D1 @ B?7B1= ?6G ?B; 81C 3?= = 5 >35 4 D
? B5 3?F5 BD
89C @ ?C9D
9?> 1>4 B5 4 E35 D
85
213;<?7C D
81D81F5 25 5 > 3B5 1D
54
+85 +BECD$ 1>175 = 5 >D ?= = 9D
D
5 5 81F5 B5 35 9F5 4 1>4 1@ @ B?F5 4 D
85 B5 3?F5 BI @ <1> 9> B5 C@ 5 3D?6 G 5 5 ;C ) ++ 6?B
2?D
8 14 = 9D
D
5 4 1>4 >?>'14 = 9D
D
5 4 @ 1D
95 >D
C +89C @ <1> CD
1D
5 C G 81D9C B5 A E9B5 4 9> D
5 B= C ?6 4 1D
1 A E1<9D
I 1<97>= 5 >D?6
?@ 5 B1D
9?>1<@ B?35 4 EB5 C 1>4 381>75 C D
? @ 1D
D
5 B>C ?6G ?B;6?B3<5 B931<CD
166
+85 B5 1B5 3EBB5 >D
<I @ <1>C 25 9>7 69>1<9C5 4 D
? CE@ @ ?BD1>4 = 1>175 D
85 213;<?7 6?B@ 1D
95 >D
C ?> 2?D
8 14 = 9D
D
5 4 1>4 >?>
14 = 9D
D
5 4 @ 1D
8G 1IC C @ 1BD?6 D
89C @ <1> D
85 +BECD9C C5 3EB9>7 14 4 9D
9?>1< 31@ 139D
I G 9D
8 <?31< @ B?F94 5 BC D
8B?E78 1>
?ED
C?EB39>7 1BB1>75 = 5 >D@ B9= 1B9<I 6?B @ 1D
95 >D
C G 8? B5 A E9B5 5 <5 3D
9F5 D
B5 1D
= 5 >D
G 9D
8D
89C CE@ @ <5 = 5 >D
9>7 D
85 14 4 9
D
9?>1<G 19D
9>7 <9CD9>9D
91D
9F5 C 25 9>7 9= @ <5 = 5 >D
5 4 2I D
85 +BECD
+85 >?>'14 = 9D
D
5 4 @ 1D
95 >D@ 1D
8G 1IC G 9<<B5 A E9B5 14 4 9
D
9?>1<?ED
@ 1D
95 >D31@ 139D
ID
? 25 BE> G 9D
89> D
85 381<<5 >75 4 C@ 5 391<D
95 C 9>3<E4 9>7 + & 5 B= 1D
?<?7I ) 85 E= 1D
?<?7I
% 5 EB?<?7I $ 1H9<<1 1391<1>4 & @ 8D
81<= ?<?7I +85 D
B1:5 3D
?BI 6?B= 5 5 D
9>7 D
85 G 5 5 ;) ++ 9C 25 9>7 17B5 5 4 G 9D
8 1>
5 H@ 5 3D
54 D
9= 5 <9>5 6?B13895 F9>7 D
85 >?>'14 = 9D
D
54 D
1B75 D1DD
85 5 >4 ?6( +85 D
9= 5 6B1= 5 6?B B5 3?F5 BI ?6
D
85 14 = 9D
D
5 4 @ 1D
8G 1IC 9C I5 DD
? 25 3?>69B= 5 4 1C D
89C G 9<< B5 A E9B5 1 C97>96931>D
<I 89785 B >E= 25 B ?6 5 <5 3D
9F5 @ B?35 4 EB5 C D
81> 4 5 <9F5 B5 4 9> ' 1>4 D
85 B5 6?B5 14 4 9D
9?>1<D
85 1D
B5 1>4 25 4 31@ 139D
I 1<?>7 G 9D
8 1 4 917>?CD
93 31@ 139D
I
G 9D
89> D
85 +BECDG 9<<25 >5 5 4 5 4 N_b[V_bSU
+85 +BECD6135 4 1 >E= 25 B ?6 G ?B;6?B35 381<<5 >75 C 9> = 19><I G 9D
8 B5 71B4 C D
? B5 3BE9D
= 5 >D1>4 B5 D
5 >D
9?>
+85 +BECD1D
D
B13D
5 4 1 >E= 25 B ?6 >5 G 5 = @ <?I5 5 C D
?D
85 ?B71>9C1D
9?> 9>3<E4 9>7 1 CE335 CC6E< 9>D
5 B>1D
9?>1< >EBC9>7
B5 3BE9D
= 5 >D31= @ 197> 1>4 1 8978 >E= 25 B?6CE2CD
1>D
9F5 = 5 4 931<1@ @ ?9>D
= 5 >D
C 1> 5 H1= @ <5 25 9>7 6?EBCE2CD
1>D
9F5
3?>CE<D
1>D
C 25 9>7 B5 3BE9D
5 4 9>D
? ?EB , B75 >D 1B5 2EC9>5 CC E>9D
?G 5 F5 B B5 3BE9D
= 5 >DB5 = 19>C 1 381<<5 >75 6?B D
85
+BECDC@ 5 396931<<I G 9D
8 C?= 5 CD
1667B?E@ C CE38 1C >EBC9>7 8?G 5 F5 B 1 >E= 25 B ?69>9D
91D
9F5 C 1B5 ?>'7?9>7 D
? C5 5 ; D
?
14 4 B5 CC D
89C 9CCE5 )5 D
5 >D
9?> 81C 25 5 > 1> 9CCE5 6?BD
85 +BECD4 EB9>7 1>4 D
85 B5 9C 1 7B5 1D1G 1B5 >5 CC D
81DD
89C 9CCE5 >5 5 4 C D
? 25
14 4 B5 CC5 4 8?G 5 F5 BD
? 3?>D
B92ED
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?D
85 @ ?C9D
9?> 1B5 = E<D
9' +&) # % #, % % * +& + ' %* &%8* ')&-* &%
1>4 8?G G 5 81F5 @ B5 F9?EC<I 9>4 E3D
5 4 >5 G = 5 = 25 BC ?6 CD
166 +85 +BECD81C B5 35 >D
<I 1@ @ B?F5 4 1 ' B?21D
9?>1BI ' 5 B9?4 ' ?<93I D
? @ B?F94 5 CE@ @ ?BDD
? >5 G 5 = @ <?I5 5 C D
?D
85 ?B71>9C1D
9?> 1>4 D
85 9>4 E3D
9?> @ B?35 CC 81C 1<C? 25 5 > B5 F95 G 5 4 ?B 5 H9CD
9>7 5 = @ <?I5 5 C D
? +BECD81C 3?>D
9>E5 4 D
? CE@ @ ?BD1> 9>D
5 B>1< B5 3?7>9D
9?> D
8B?E78 = ?>D
8<I 1>4
I5 1B<I 1G 1B4 35 B5 = ?>95 C
2
) 5 F95 G ?6' 5 B6?B= 1>35 ^ CE= = 1BI >1BB1D
9F5 3?>D
4
+85 +BECD1<C? @ 1BD
939@ 1D
5 4 9> D
85 % % 1D
9?>1<*D
166*EBF5 I 4 EB9>7 D
? 85 <@ 94 5 >D
96I 8?G CD
16665 5 <12?ED9= @ ?BD
1>D9CCE5 C 1>4 8978<978D1B5 1C ?67??4 @ B13D
935 1>4 1B5 1C ?63?>35 B>
+85 +BECD4 94 = 1;5 C?= 5 9= @ B?F5 = 5 >D
C 3?= @ 1B5 4 D
?D
85 B5 CE<D
C 9>3<E4 9>7 3?= = E>931D
9?> G 9D
8 C5 >9?B
= 1>175 BC 4 5 <9F5 B9>7 85 1<D
8 1>4 C165 D
ID
B19>9>7 1>4 619B1>4 5 665 3D
9F5 9>394 5 >DB5 @ ?BD
9>7 & F5 B1<<8?G 5 F5 B= 1>I 1B
5 1C B5 = 19>5 4 CD
1D
93
), * +8* * +* &) * . ) )&, % 4
' B?F94 9>7 5 A E1<31B5 5 B?@ @ ?BD
E>9D
95 C
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8 1>4 C165 D
I 1>4 5 A E1<9D
ID
B19>9>7
) 5 @ ?BD
9>7 @ ?D
5 >D
91<C165 D
I 9>394 5 >D
C
+85 CEBF5 I B5 CE<D
C 4 5 = ?>CD
B1D
5 4 1 >5 5 4 D
? 4 ? = ?B5 D
? 5 >12<5 CD
166D
? 65 5 <F1<E5 4 <9CD
5 >5 4 D
? 1>4 CE@ @ ?BD
54 . 5
1<C? >5 5 4 D
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9>E5 D
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B5 CC 25 81F9?EBC 9> D
85 G ?B;@ <135 1>4 <5 14 5 BC89@ <<?6D
85 C5 1B5 1C >5 5 4 1D
D
5 >D
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? = ?D
9F1D
5 CD
1661>4 9= @ B?F5 D
85 9B5 H@ 5 B95 >35 ?6G ?B;9>7 6?BD
85
+BECD
*?= 5 ?6D
85 13D
9?>C D
85 +BECD81C D
1;5 > 9>3<E4 5 3D
9F5 <I B5 3BE9D
9>7 D
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85 G 1B4 C
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? 5 H@ <?B5 9CCE5 C B19C5 4 2I D
85 CEBF5 I C? D
81DD
85 +BECD31> D
1;5 D
85 1@ @ B?@ B91D
5 13D
9?> D
?
14 4 B5 CC CE38 9CCE5 C
= @ <5 = 5 >D
9>7 <5 14 5 BC89@ 1>4 = 1>175 = 5 >D4 5 F5 <?@ = 5 >D@ B?7B1= = 5 C D
? 5 >CEB5 D
81D= 1>175 BC <5 14 D
85 ?B
71>9C1D
9?> 9> 1 3?>C9CD
5 >D1>4 5 >7179>7 G 1I
%* , )% $ % )* * , ''&)+ % - , #* + $ $ )* 8 ) ) % ' )* &% # - #&'$ %+
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1661B5 1G 1B5 ?6D
85 @ ?<9395 C 1>4 CE@ @ ?BD1F19<12<5 D
?D
85 = D
? @ B5 F5 >D81B1CC= 5 >D?61>I ;9>4
* % + ), * +8* + #+ % ## % )&, ' +& %+ 0 ) * . ) + ), * + % - * + $ &) * , '<
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85 C1= 5 D
9= 5 D
85 *D
166 *EBF5 I G 1C D
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85 +BECD9>9D
91D
5 4 1 B5 ?B71>9C1D
9?> ?6 9D
C = 1>175 = 5 >DCD
BE3D
EB5 C? D
81DC= 1<<5 B D
5 1= C G 5 B5 3B5 1D
5 4 *5 F5 > 3<9>931<2EC9>5 CC E>9D
C 81F5 B5 @ <135 4 D
8B5 5 3<9>931<= 1>
175 = 5 >DD
5 1= C D9C 8?@ 5 4 D
85 >5 G CD
BE3D
EB5 G 9<< = 1;5 3?= = E>931D
9?> 5 >7175 = 5 >D1>4 CE@ @ ?BD5 1C95 B G 9D
89>
5 138 E>9D
D9C 1>D
939@ 1D
54 D
81DD
85 C5 13D
9?>C G 9<<B5 4 E35 C?= 5 ?6D
85 @ B5 CCEB5 C ?> CD
1661>4 G 9<<= 5 1> D
81DG 5 5 >
7175 G 9D
8D
85 = 9> 1 = 5 1>9>76E<G 1I D
81DB5 3?7>9C5 C D
85 9B81B4 G ?B;1>4 13895 F5 = 5 >D
C
EB9>7 D
85 +BECD3?= = 9CC9?>5 4 A E1BD
5 B<I CD
166 CEBF5 IC B5 A E5 CD
9>7 CD
166 D
? @ B?F94 5 1 @ ?C9D
9?> 1C D
? G 85 D
85 B
CD
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85 +BECDD
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85 9B6B95 >4 C ?B61= 9<I 9> B5 71B4 C D
? B5 35 9F9>7 31B5 ?BD
B5 1D
= 5 >D?B
1C 1 @ <135 D
? G ?B; 9> ?B4 5 BD
? ?2D
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9= 5 9>6?B= 1D
9?> 1C D
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16665 5 <1>4 G 85 D
85 BD
85 9>D
5 BF5 >D
9?>C
@ ED9> @ <135 1B5 = 1;9>7 1> 9= @ 13D
+85 +BECD= 19>D
19>5 4 1> 5 H35 <<5 >DB5 <1D
9?>C89@ G 9D
8 CD
166 C94 5 B5 @ B5 C5 >D
1D
9F5 C 4 EB9>7 D
8B?E78 5 CD
12<9C85 4
5 = @ <?I5 5 1>4 = 1>175 = 5 >D3?>CE<D
1D
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91D
9>7 6?BE= C !?9>D*D
166 ?>CE<D
1D
9?> 1>4 % 5 7?D
91D
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D
5 5 <9>931< 4 F9C?BI ?1B4 #?31<% 5 7?D
91D
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D
55 +85 +BECD3?>D
9>E5 4 D
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D
54 D
? A E1<9D
I 1>4 9F5 BC9D
I 25 9>7 C5 <5 3D
54 D
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>5 B
?B71>9C1D
9?>C 4 EB9>7 +85 +BECDG ?B;5 4 G 9D
8 *D
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85 >1D
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85 B978D
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89C @ 5 B9?4 <1E>389>7 1> 1G 1B5 >5 CC @ B?7B1= = 5 G 9D
89> D
85 8?C@ 9D
1< +85 9>9D
91
D
9F5 G 1C 19= 5 4 1D5 >CEB9>7 CD
166G 8? 1B5 <5 C291> 71I 29C5 HE1<1>4 D
B1>C # + 1B5 <9CD
5 >5 4 D
? B5 71B4 9>7 9= @ B?F9>7
@ 1D
95 >DC5 BF935 C 1>4 5 >81>39>7 CD
166C5 BF935 C +85 " ' B94 5 % 5 D
G ?B; 81C >?G 25 5 > 5 CD
12<9C85 4 1>4 G 9<< = 1;5 9D
C
69>4 9>7C ;>?G > D
?D
85 " A E1<9D
I 1>4 9F5 BC9D
I *D
5 5 B9>7 B?E@ G 8938 9C 25 9>7 5 CD
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1
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85 ?B71>9C1D
9?>C 9F5 /5 1B*D
B1D
5 7I 9C F5 BI = E38 1<97>5 4 G 9D
8D
85 >1D
9?>1< 9F5 /5 1B ?BG 1B4
-95 G 9> D
81DG 5 1B5 >7175 4 G 9D
8 @ 1BD
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9>7 >5 G @ 1D
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+85 +BECD9C 3?= = 9D
D
54 D
? 4 5 <9F5 B9>7 3?>C9CD
5 >D
<I 8978 A E1<9D
I 13ED
5 31B5 D
? ?EB@ 1D
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C 1C G 5 <<1C @ B?7B5 CC D
? 25 9>7
1 @ B?F94 5 B?69>D
5 7B1D
5 4 85 1<D
831B5 C5 BF935 C @ <1I9>7 1 6E<<@ 1BD9> >5 D
G ?B;C ?631B5 C CE38 D
85 +BECD9C G ?B;9>7 9>
@ 1BD
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8 ?EB3?= = E>9D
I 31B5 @ B?F94 5 B% ?BD
81= @ D
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9?> +BECDD
? 5 CD
12<9C8 1> 9>D
5 7B1D
54
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C +89C 9C 1<97>5 4 G 9D
8 >1D
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85 C5 BF935 = ?4 5 <C ?ED
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85 1<
D
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5 >C9?>C 1>4 9C 3?>C94 5 B5 4 D
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85 4 5 <9F5 BI ?6D
85 B5 4 E3D
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81DD
85 = ?4 5 <G 9<<25 4 5 F5 <?@ 5 4 1>4 9= @ <5 = 5 >D
5 4 ?F5 BD
85 >5 HDI5 1B1>4 6E<<I 5 CD
12<9C85 4
9> B5 1D
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85 F?<E>D
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85 381<<5 >75 C 1C G 5 <<1C B5 3?7>9C9>7 D
85 9BB?<5 9> 6E<<I 9>D
5 7B1D
54
31B5 +85 ?B71>9C1D
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8
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= ?4 5 <C 1>4 5 4 E31D
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8 1 <?31<@ B9= 1BI 85 1<D
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85 9BCE335 CC6E<-1>7E1B4 294 1>4 G 9<<25 5 H@ <?B9>7 >5 G
@ 1D
8G 1IC G 9D
8 CE@ @ ?BD6B?= D
85 >1D
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9>7 D
? C5 3EB5 1 25 D
D
5 BG 1I 6?BG 1B4 6?B;5 I 13ED
5 @ B?F94 5 BC5 BF935 C
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9F5 13ED
5 C5 BF935 C G 9D
8 % ?BD
81= @ D
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8?@ 15 4 93C 1>4 1B4 9?<?7I G 85 B5 D
85 B5 9C ?@ @ ?BD
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ID
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1>4 1B4 9C5 25 CD@ B13D
935 6?B<?31<@ 5 ?@ <5 +85 B5 9C CD
B?>7
3<9>931<5 >7175 = 5 >D9> D
89C 1@ @ B?138 D
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85 B3<9>931<3?<<12?B1D
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8 , >9F5 BC9D
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5 B1>4 1 @ 1BD
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5 793 9B5 3D
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D
54 D
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85 ?B71>9C1D
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5 7I @ E2<9C85 4 9> +85 1@ @ ?9>D
= 5 >D?6 1 9B5 3D
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5 ?F5 B>1>35 G 1C = 14 5 9> & 3D
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D
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85 @ ?CD8?<4 5 BG 1C 1> 5 H9CD
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85 5 H5 3ED
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5 1= D
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2
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85 :?EB>5 I D
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D
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1< 1B5 1C ?6 4 5 F5 <?@ = 5 >D1>4 ;5 I
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85 = 5 C +85 C5 G 5 B5 D
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5 8?C@ 9D
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8 C5 BF935 C
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1D
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C 9F5 /5 1B*D
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85 6ED
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85 <9;5 <I 6ED
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8 $ 3"9>C5 I 1>4 6ED
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C G 5 B5 94 5 >D
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85 4 5 F5 <?@ = 5 >D?6D
85 +BECD
C 9F5 /5 1B*D
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5 7I 1>4 D
85 ?@ 5 B1D
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5 7I
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5 7I G 1C 4 5 F5 <?@ 5 4 D
8B?E78 1> 9>3<EC9F5 @ B?35 CC ?65 >7175 = 5 >D1>4 G 1C @ E2<9C85 4 9> *5 @ D
5 = 25 B D4 5 = ?>CD
B1D
54 D
85 +BECD
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= 5 >DD
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5 >D
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85 ?B71>9C1D
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C 1>4 6?B= 5 4
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85 ?B71>9C1D
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BE3D
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85
9>D
B?4 E3D
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129<9D
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85 9B D
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85 D
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85 4 9B5 3D
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85 9B , 1<97>5 4 G 9D
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85 +BECD 9F5 /5 1B
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85 3EBB5 >D@ ?C9D
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54 D
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166 13B?CC D
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8 1 = 5 4 91 3?= @ 1>I 1>4 D
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5 4 69<= 81C 25 5 > 4 5 F5 <?@ 5 4 +85 19= 9C
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5 4 25 <?G G 8938 81C 25 5 > 1@ @ B?F5 4 2I D
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D
5 5 1>4 +BECD ?1B4 +(
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5 4 G 9D
8 1> H5 3ED
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5 5 3819B5 4 2I D
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