Gallup Physician Survey Concentrations Project 2010 New Building

Stephen T. Faehnle, M.D.
Vice President Medical Staff
Gallup Physician Survey Concentrations
New Medical Staff Members
Kevin M. Flanigan, M.D. General Surgery
Weatherby Locum Tenens, 6451 N Federal Hwy,
Ste 800, Ft. Lauderdale, FL 33308
Phone: 800-586-5022 Fax: 800-463-2817
NPI 1306960455
Jason L. Gipson, M.D., Family Practice
Abilene Diagnostic Clinic, 1665 Antilley Rd, #200
Abilene, TX 79606
Phone: 325-793-5171 Fax: 325-793-5172
NPI 1740439769
Updated Contact Information
Takaaki Wada, M.D. – new suite number:
1904 Pine Street, Suite 3-B, Abilene, TX 79601
Based on feedback from the Gallup Physician Survey,
Hendrick has established areas of concentration to
improve in the next year.
Turnover of nursing staff
• Increased total number of RNs throughout Hendrick
• Overhiring in order to have nurses trained and ready to fill
vacancies as they occur
• Professional nursing competency model to encourage nurses to
further their education
Improve quality of communication
• Increase communication with medical staff through Hendrick
employees called Physician Ambassadors who regularly listen
and seek input on ways Hendrick can add value to a physician's
role at Hendrick
• Continue to work closely with members of the MEC to ensure
concerns are addressed
Include physicians in decision-making process
• 20+ Hendrick committees currently include active physician
participation; seeking further ways to involve representatives
from each specialty to plan for the future and ongoing changes
in healthcare
Project 2010
New Building Dedication
Physicians and Spouses
Improve surgery scheduling and turnover time
between cases
• Improvements will be made upon completion of Project 2010
and working with physicians
Efficiency of admission process
Wednesday, 01/18/12, 6-8 p.m.
East Wing Lobby
Appetizers, Beverages, Tours
• Developed a throughput committee, which initially will focus
on patient flow from Trauma Center to nursing units
Medicaid STAR News: Reminder Texas Medicaid will become privatized through one of
three private HMO carriers, effective 03/01/12. HMC
has contracted with FIRSTCARE and with Superior
Health Plan; however, HMC has chosen at this time not
to accept Texas True Choice/Amerigroup’s contract for
STAR.
Beginning 03-01-2012 Hendrick will re-direct
Amerigroup enrollees from all registration points except
for emergency presentations. For more details contact
Jim Lowery, Managed Care Director, 670-3889.
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For Physicians and Physicians’ Office Staff
To encourage a healthy lifestyle, the Health Club is
offering the following opportunities for physicians,
their employees and spouses during the month of
December.
Free passes for the Health Club the entire month of
December
Beginning December 1-31, we will offer a special value
membership. This membership is $39 a month for an
18-month term, which is a savings of $240.
If you sign up on or before December 31, 2011, you
can lock in your low rate, as well as receive a
discounted enrollment fee.
Any existing members can simply stop by Hendrick
Health Club's front desk during their next visit and
rewrite their membership to the lower monthly rate.
As an added value, Hendrick Health Club is also
offering a complimentary fitness assessment, 30 days
of guidance, and a nutrition workshop. During your
fitness assessment we will work with you to develop a
plan for success. To complement this assessment is our
nutrition workshop designed to educate individuals
on the basic principles of nutrition and weight
management. This program also includes online dotFit
Me nutrition and exercise software. All of this is
included in your membership, so take advantage!
Call Ron Richert, Director, 670-7172
Medical Executive Committee
Proposals for new and amended Bylaws
documents are being considered:
1. Age-Related Policy – New;
2. Referring Staff – Amendment to Article II for
development of new category;
3. Leave of Absence – Amendment to Article II;
4. PI/PR Manual – Amendments to review criteria
for the PR Committee;
The proposed amendments are posted on the
website at www.ehendrick.org/medstaff. Click on
“Medical Staff Bylaws” on the left side of the page
and scroll down to where the proposed
amendments appear in red. Comments should be
directed to the Medical Staff Office prior to a vote
by the MEC at the 01/27/12 meeting. If you need
an e-mailed or hard copy, please contact the
Medical Staff Office at 670-2932 or e-mail
[email protected].
Call the WTxHITREC Today! Receive Federally
Recognized EHR Support Unique to West Texas
Providers!
The West Texas Health Information Technology Regional
Extension Center (WTxHITREC), a federally funded program
of the Texas Tech University Health Sciences Center, serves
West Texas primary care providers in selecting,
implementing, and achieving meaningful use of certified
electronic health record (EHR) products. Please contact the
WTxHITREC today to learn about our special offerings and
how we can assist to improve practice efficiency, improve
patient care, and assist with EHR incentive attestation. The
WTxHITREC supports providers at all levels of EHR adoption,
including those with or without an EHR system. For more
information and to become a member of the WTxHITREC,
please call 806-743-7960, email [email protected] or
visit www.wtxhitrec.org
Frequently Asked Questions –Project 2010/Opening of New Building
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When is the move planned? New equipment and supplies will be delivered after 12/15/11. Existing equipment and supplies will be
moved beginning Friday, 01/20/12, after 7 p.m. Labor & Delivery will move 02/06/12. HBO and Wound Care will move 01/09/12.
Will there be cell phone and WIFI service in the new building? Yes.
Do I have to wear my new badge to enter the building? Yes. Many of the doors are secured and the new badges will be required
to allow entrance into the building or parking garage. The badges are proximity badges and do not require scanning.
Where should I park? Parking for physicians with lease space in the Professional Center and new Medical Office Building is in
the lower parking garage of the new building. Another 10-20 physician parking spaces will be available in the lower parking garage
on a first-come, first-served basis. The current physicians’ parking lot will remain the same.
FAQs – Surgery
Will surgical supplies be kept in the OR area? Yes – in
the core areas of surgery as well as in Central Supply.
2. Will CS and SPD be available 24/7 to pull cases and
needed supplies? Yes – both will be staffed 24/7.
3. Is there a designated area for surgeons to dictate? Yes
– in PACU.
4. Will there be a full block schedule the first day? Yes –
the plan is to have the following rooms fully stocked and
operational the first day: 1-CVOR; 1-Neuro; 1-Ortho; 1Cysto; 1-Endoscopy; and 3-General .
5. How many ORs will there be? 14 in all: 1-CVOR; 1Hybrid CVOR; 2-Neuro; 2-Orthopedic; 8-General.
6. Will I have a mailbox in the new building? No –
mailboxes will remain in the existing Physicians’ Lounge.
7. Will I have a locker in the new building? Lockers in the
new building will be assigned to anesthesia providers and
surgeons who work in the OR, Endoscopy Lab and L & D.
8. How will the OR contact me? There will be a paging
system throughout the OR and in the new OR Physicians’
Lounge. OR staff will also use surgeons’ cell phones.
9. Where will surgeons stay between cases? In the new
lounge or in the old one, which will remain the same.
10. Where will I enter the building? Old Day Surgery stairs
in the Shelton Bldg. to the 2nd floor. You can enter along
the new dock area at Cedar Street or from several entrance
points from the main hospital.
11. Has there been enough time allotted for orientation to
the new OR and new equipment? Yes – there is
instructional time in many of the new equipment contracts.
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First Surgery Scheduled 01/23/12.
L & D Opens 02/06/12.
Medical Ofc Bldg Opens March, 2012
FAQs – Labor & Delivery
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How many rooms are in the new L & D? Four antenatal
rooms, four triage rooms, eight LDRs, three ORs and four
recovery bays.
Will there be a full schedule the first day? No – there
will be four LDRs fully functioning because the delivery
room lights will be moved from the old location to the
new. A lighter induction schedule will be anticipated the
first week.
Is there a Physicians’ Lounge in the new unit? Yes – it
consists of separate male/female showers, locker rooms, a
common area with two computers, a 46” TV, and three
sleep rooms.
Are there enough computers? There will be two in the
Physicians’ Lounge, a computer at the patients’ bedsides
in every room (antenatal, triage and LDRs), and computers
in all three ORs. There will be a computer at the
antenatal/triage nurses’ station and two computers at the L
& D nurses’ station that are specifically for physicians.
How will my patients get to L & D? Patients may enter
the hospital as they did previously through the main
entrance (Parker Wing) elevators to the 4th floor. L & D is
located past the nursery windows and through the waiting
room ; or they may enter through the main hospital
entrance and go to the right of the Gift Shop then left at the
Information Desk in the new building and take the
elevators to the 4th floor.
How do my patients get to my office in the new
building? They can use the entrance facing Pine Street.
There is a circle drive and they will use the entrance
between the revolving door and the Quizno’s entrance.
There is a set of elevators that will open into the
physicians’ office waiting area.
There are several access controlled doors between C4 and
L & D that will require physicians to use their new badges.
Frequently Asked Questions – Completion of Project 2010
FAQs – Dialysis
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Will supplies be kept in the Dialysis area? Yes – in core
areas of the unit and the warehouse.
What is the most direct entry to the unit? C Wing back
stairwell entry or from the new dock area from Cedar St.
Is there a designated area to dictate? Yes – main entry
hall to the unit across from the Nurse Manager’s office.
Will there be a full schedule the first day? Yes – rooms
are to be fully stocked and operational on the first day,
01/23/12. The old unit will be available on the 23rd & 24th.
How many rooms will there be? 12 in all: 1-isolation; 2chair rooms; 10 bed stations/rooms.
Will the unit phone numbers be the same? Yes.
Will patients still be treated at the bedside in CCU?
Yes.
Will there be more staff? Yes.
FAQs – Pediatrics
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Dialysis Unit Opens 01/23/12
Where is the Pediatric Unit located? On the 5th floor of
the new building. There are staff and service elevators that
access the floor in addition to the public elevator. All entry
points require badge access.
How many rooms are there? 19 general pediatric beds
and one negative flow isolation room. Two sets of rooms
(total of 4 rooms) are designed with pass-through doors
between two rooms to accommodate the times when two
family members are hospitalized at the same time. The
plan is to utilize two of these rooms for OP infusions when
they are not being used for family members.
What new security measures are there for the new
unit? Monitored closed circuit cameras throughout the
unit; incorporation of an infant/child abduction system;
and the unit is locked. Because the unit is locked, it will be
necessary for physicians to use their badges. If physicians
do not have their badges, they may contact the nursing
staff to unlock the doors.
New Equipment – Surgery
Children’s Hospital Opens 02/20/12
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New back tables, IV poles, etc.
HD equipment for all surgical suites
6 new beds, 4 with advanced capabilities such as access for
C-arm images, a radiolucent 18” sliding top for total body
imaging and unrestricted perineal access with removable leg
section.
New anesthesia machines, monitors and analyzers.
Scope reprocessor.
Cardiac monitors, new and/or upgraded.
Smart Track Monitors – new scheduling board and patient
tracking system.
Additional computers for physicians.
New Equipment – Dialysis Unit
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One apheresis machine.
2 Fresenius K2 dialysis machines.
One central RO Water System.
Two beds and 1 blanket warmer.
12 Philips Monitoring Systems (cardiac monitors).
Four new PCs.
Floor roll-on scale system.
Ice Machine.
Tube system.
FAQs – HBO & Wound Care
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When is HBO & Wound Care moving? The week of
January 13. It will be fully operational in the new location
on the morning of 01/16/12.
Will services be offered during the move? HBO services
will be offered through the move. Would Care services will
be offered January 9-12 in the current facility and will close
on 01/13/12.
Where is the new HBO & Wound Care Center located?
On the 1st floor of the Shelton Building, 2000 Pine Street.
How are patients referred for HBO, TCOM or Wound
Care? Call Centralized Scheduling at 670-4270 or fax
orders to 670-4276.
Where do we tell our patients to go for their first
treatment? They will register at the Admissions Desk on
the 1st floor of the Shelton Building.
Where should patients park? In the Shelton Building
parking lot, 2000 Pine Street.