data center - Windstream

CHARLOTTE UPTOWN
DATA CENTER
Windstream Hosted Solutions' Charlotte
Uptown Data Center is a SSAE 16 SOC
Type II certified facility designed to meet the
most demanding requirements.
Whether you choose colocation, dedicated server, managed services, cloud computing
or disaster recovery, our Charlotte Uptown Data Center delivers the highest level
of security, safety, redundancy, reliability, scalability and technology. Windstream Hosted
Solutions' state-of-the-art Data Centers are capable of handling enterprise-class
server management applications for customers worldwide. Below are some of the general
features of our Charlotte Uptown Data Center.
Special Building Features
ƒƒ Lightning protection throughout the perimeter,
rooftop, electrical and mechanical support
infrastructure
ƒƒ Entrance requires badge and biometric authentication
or security escorted entry
ƒƒ Sensor-driven cameras watching every door, aisle,
cage and cabinet, NOC, NODE and other secure
support rooms
ƒƒ Steel structural supports and concrete walls
ƒƒ Leak detection system
ƒƒ Building is rated to withstand hurricane-force winds
ƒƒ Grounding connections on all posts, cages,
and cabinets
ƒƒ 24-hour physical security monitors all cameras, door
positions and badge access areas
Lobby
ƒƒ Redundant off-site monitoring of all security systems
ƒƒ Camera on each doorway
ƒƒ 24-hour physical security monitors all cameras, door
positions, and badge access areas
ƒƒ Door entrance to data center requires a badge
for entry
ƒƒ Redundant off-site monitoring of all security systems
ƒƒ Facility is located on a primary power grid in close
proximity to the local power substation
ƒƒ Door entrance to data center requires a badge and
biometric authentication for entry
ƒƒ 24-inch raised floor provides static pressure cooling
from below to ensure efficient and effective cooling
of computer equipment
ƒƒ Biometric hand scanner verifies unique hand
geometry image and a heat signature before allowing
entry into data center
ƒƒ Camera on each doorway
Charlotte Uptown Data Center | 2
Cage/Cabinet
HVAC
ƒƒ Cage requires unique laser-etched keys with
magnetic signatures
ƒƒ N + 1 configuration ensures redundant standby units
are always available
ƒƒ Windstream Hosted Solutions maintains control of
all keys and access to cages and cabinets require an
escort from security personnel
ƒƒ Computer Room Air Conditioner (CRAC) units are
positioned around the data center in a perimeter
cooling model to ensure adherence to strict
temperature and humidity thresholds
ƒƒ Strong sheet metal cages with no hand and foot
holds are available for larger deployments
Electrical
ƒƒ 2N or System Plus System Power design
ƒƒ Redundant utility transformers, generators, Automatic
Transfer Switches (ATS), main switch panels,
Uninterrupted Power Supply (UPS) and Power
Distribution Units (PDU)
ƒƒ Power distribution consists of an A-side and
B-side methodology with each side of the power
infrastructure having the capacity to support full
facility load in the event of failure
ƒƒ Dual sourced PDUs are fed from both the A-side and
B-side power infrastructure and can automatically
switch to an alternate power source in the event
of failure
ƒƒ All customer cabinets are fed via diverse dualsourced PDUs
ƒƒ Fully redundant 1.75 Megawatt diesel generators,
regularly tested, for added protection
ƒƒ More than seven (7) days of generator power on-site
ƒƒ Indefinite run time with refueling (36 hours of
continuous operation without refueling with
current load)
ƒƒ Leak detection and sensors ensure no moisture gets
in the data center
ƒƒ Separate and further redundant cooling systems for
critical support areas
Building Management Systems
ƒƒ Continuum building management system with onsite
and remote monitoring and control of all HVAC,
generators, UPS systems and switchboards, as well
as other mechanical systems
Security Cameras
ƒƒ Cameras digitally record all movement in and around
the data center
ƒƒ Four (4) pan-tilt-zoom (PTZ) cameras watch all
perimeter areas
ƒƒ Separate cameras focused on all exterior doorways
ƒƒ DVR retention of all security footage for a minimum
of one year
Access Control
ƒƒ Card access control throughout space
ƒƒ Biometric access required to enter the data center
ƒƒ Generators are locked within sound-attenuated
enclosures and monitored by cameras; critical
functions are remotely monitored within data center
ƒƒ Only Windstream Hosted Solutions employees hold
biometric access to the data centers
ƒƒ Facility is located on a primary power grid in close
proximity to the local power substation
ƒƒ Windstream Hosted Solutions controls all keys to
cage and cabinets within the data center to ensure
strict key control
ƒƒ All customers are escorted to their cage and cabinet
To learn more about how your business can benefit from the Charlotte
Uptown Data Center, contact a Windstream Representative at 855.282.5002.
WHS 10996 | © 2012 Windstream | 01.13