ILL Borrowing using the ILLiad Customer Interface

ILL Borrowing using the
ILLiad Customer Interface
Interlibrary Loan
Special Services
Jacksonville Public Library
2007
What’s Interlibrary Loan?
Interlibrary Loan (ILL) offers JPL
cardholders the opportunity to
request books that are not owned
by JPL.
Customers can have a total of ten
requests outstanding at one time.
How does it work?
Requests for books can be placed
electronically at any JPL unit using
WorldCat on FirstSearch or at any
computer using the ILLiad Customer
Interface.
What we can’t borrow through
Interlibrary Loan:
Items that are currently owned by JPL
Newly published items (less than a year old
Books copyrighted or dated prior to 1920
Audio-visual and non-book materials (Videos,
DVDs, Audio-cassettes, microforms, 16mm
films, software, etc)
Textbooks
Entire issues of periodicals
Rare books
E-books or e-documents/articles
What is ILLiad?
ILLiad:
InterLibrary Loan Internet Accessible Database
With this software, JPL can:
Lend materials to other libraries
Borrow materials from other libraries
Use Copyright management
Track status of requests
Manage overdues and billing
Compile statistics automatically
What can ILLiad do?
Customers are able to place,
track, and renew ILL requests
from home.
Customers use FirstSearch with
their ILLiad Account to place
requests without having to type
in contact information
What can ILLiad do?
As with SIRSI’s My Account:
z Customers can update their
contact information and change
pin numbers
z Customers use their library card
numbers as their user names
Customers can be contacted by
telephone, US Mail, and e-mail.
Where can I find
ILL on the JPL
Webpage?
Registering for
Interlibrary Loan Service using
ILLiad
Choose the library where you
Want to pick of the material
Choose the library where you
want to pick up the material
Choose the library where you want
to pick up the material
Click here to submit
Click here to submit
The Customer Interface
Menu lets customers:
Request a Book
Request a Photocopy
Track requests
Renew books
Check Request History
Cancel or resubmit requests
Book Request
Maximum
Cost
Also make sure
you add include in
the Notes field
how much the
customer would be
willing to pay for
the loan if the
Lending Library
charges a fee.
Click here to submit
Photocopy Request
Maximum
Cost
Also make sure
you add include in
the Notes field
how much the
customer would be
willing to pay for
the loan if the
Lending Library
charges a fee.
Click here to submit
What’s been requested
What’s checked out and
renewals
Cancellations and
resubmissions
What was requested in the
past
Notifications
Getting to ILL from
JaxCat
A customer
uses JaxCat to
search for
Keziah Dane
by Sue Grafton.
Does this mean we don’t use
FirstSearch?
We still use FirstSearch
WorldCat and FloridaCat
to search for books but,
clicking on the ILL request
button will now access the
log-in and registration page
for ILLiad.W
CLICK HERE
Log in here
Register here
Click here to submit
But customers can’t use
FirstSearch from home!
They can use FirstSearch by logging into
the Florida Electronic Library using their
library card numbers.
Both FloridaCat and WorldCat are
available on this site:
http://www.flelibrary.org
However, there isn’t any link to JPL’s
ILLiad Customer Interface from this site.
Additional Resources
Customer
FAQs on the ILLiad
Log-on page on the
JPL Website
ILL/Special Services
630-2986
[email protected]
ILL and ILLiad
brochures
Staff
The JPL ILL Policy
and Procedures
FAQs on JPL
Neighborhood
FAQs on the JPL
Website
ILL/Special Services
630-2986
Who’s Who In ILL
And Who Does what:
Heather Campbell - Senior Librarian- Manager
Jacqueline Brown –Library Assistant- Interlibrary Loan Lending
Betty Person-Library Assistant - Interlibrary Loan
Carolyn Hampton-CSA II - Interlibrary Loan Borrowing
Tamara Crotts- Part-time Clerk- Special Services
Special Services phone: 630-2986
Hours: 9:00 AM -4:00 PM
Mondays - Fridays