May 24, 2013 - North Mississippi Medical Center

May 24, 2013
Volume 21
Number 11
Mother’s Day ..........2
Open House ............2
A PUBLICATION FOR NORTH MISSISSIPPI MEDICAL CENTER EMPLOYEES
CHECKUP
Golden Tongue Blade, EOY
Awarded at Employee Banquet
Dr. Ben Carson ........3
Pontotoc EOQ..........3
What Not To
Wear ........................4
Great Place To
Work ........................4
EOM ........................5
Switchboard ............6
Eupora ....................6
inside
Remembrance ........7
West Point
EOQ..........................9
Blood Drive..............9
Stars ......................10
Exercise Mania ....10
The Golden Tongue Blade honor went to Wayne Slocum, M.D., and
Employee of the Year was awarded to Corena Jones of NMMC’s Home
Health, Pontotoc branch.
NICU Treats Parents To Mother’s Day Lunch
Dr. Justin and Loren Duke were
among parents treated to an early
Mother’s Day lunch at the Neonatal
Intensive Care Unit of North
Mississippi Medical Center Women’s
Hospital on May 10. Their twins,
Isabella and Sophia, are staying in the
NICU after being born 12 weeks early
on March 30. Dr. Duke is a resident
with NMMC’s Family Medicine
Residency Center. NICU staff members hosted the event with donations
from Sweet Pepper’s Deli, Atlanta
Bread and Coca-Cola. NICU mothers
were eligible for door prizes donated
by the NMMC Wellness Center
Therapeutic Day Spa, Silly Simpsons,
Oragami Owl and Simply Sweet by
Margarete. The NICU staff used each
baby’s footprints to create a painted
flowerpot filled with goodies for his or
her mother, along with a cookbook,
Midnite Pottery ornament and rose.
More than 300 infants are admitted to
the 34-bed NICU annually, and more
than one-fourth of them are transported to Tupelo from area hospitals. For
more information, call 1-800-843-3375
or visit www.nmhs.net/nicu.php.
Print Shop Hosts
Open House
NMMC’s Print Shop hosted
an open house in April to
introduce its new digital
print capabilities. Rick
Blansett, Print Shop supervisor, shows Brenda Wilson
of NMMC-West Point’s
Materiel Management the
OCE VarioPrint DP 110. The
black and white printer
uses DirectPress technology to produce consistently
high-quality images on a
wide range of media and
produces zero ozone.
May 24, 2013
Page 2
NMHS Employees Meet CARES Physician
Dr. Ben Carson, whose personal story is highlighted in the 2013 CARES Training: Your Calling is
Calling, was the keynote speaker at the annual Quest for Excellence conference. The conference
was held in conjunction with the 25th annual Malcolm Baldrige National Quality Award presentation. Following his address, several NMMC leaders met Dr. Carson during his book signing.
Shown here with Dr. Carson are Donna Lewis, NMMC medicine services administrator, and Tommy
Bozeman, NMHS chief information officer. CARES training is available throughout NMHS. Sessions
are available in the NMMC Education Center’s auditorium each Tuesday at 7:30 a.m., 10 a.m. and
2 p.m. and Thursdays at 10 a.m. and 2 p.m. Advance registration for all sessions is recommended.
Dalphne Keith Named NMMC-Pontotoc EOQ
alphne Keith, production worker for Food and
Nutrition Services, has been named North
Mississippi Medical Center-Pontotoc’s
Employee of the Quarter.
Keith has worked at NMMC-Pontotoc since 2009 in
her second stint with the hospital. She previously
served as a unit coordinator in Nursing Services from
2006-2007.
Keith was praised in her nomination for her dedication to her job and her attitude.
“Dalphne is the first person that all customers see,”
a coworker wrote in her nomination. “Her smile is
contagious. She always greets her customers with a
kind welcome. She is concerned for all her customers,
whether they are residents, family members or staff.
Her everyday attitude is to serve others.”
“Dalphne is well-liked by all of our staff, family
members and residents,” her nomination read. “One
D
Page 3
of her driving desires is for all of our residents to live
a quality-filled life while at our facility, and she
demonstrates that by giving her all while here.”
“There is not just one
thing I enjoy about my job;
there’s a multitude of things
that add to my enjoyment
and I’m thankful,” Keith
said.
Keith has two children,
daughter Airieuna, 15; and
son Ed, 10. She is the
daughter of Donald and
Frankie Keith. Keith resides
in Pontotoc and attends
West Heights Baptist
Church. In her spare time, she enjoys reading, painting, dancing and singing.
May 24, 2013
What Not To Wear
In celebration of National Secretary’s Day,
NMMC hosted a “What Not to Wear” fashion
show April 23. Host Lynn Nelson tries to talk to
model Fred Evans of Employment Services,
who is preoccupied with his cell phone, about
his attire. Joni Savage, who works with the
hospitalists, shows the audience her pedicure
and flip flops—not to mention several visible
tattoos and numerous other violations. Quentin
McMillan doesn’t understand what’s wrong with
this look for his job in Pathology. After Brenda
Johnson of NMMC-West Point reminded everyone about professional image guidelines, these
models plus Jennifer Ray, Joy Tomlinson, Corey
Hughes and Scott “Ice Tray” Edwards trashed
their inappropriate wardrobe and returned looking polished and ready for work.
NMMC Named Great Place To Work In Healthcare
ecker’s Hospital Review and Becker’s ASC
Review have included North Mississippi
Health Services in their annual list of “100
Great Places to Work in Healthcare.”
The 2013 list was developed through nominations
and editorial research, and organizations were chosen
for their robust benefits, wellness initiatives, professional development opportunities and work environments that promote employee collaboration and satisfaction.
NMHS includes six hospitals and 30 medical clin-
B
May 24, 2013
ics serving 24 counties in north Mississippi and
northwest Alabama. With more than 6,200 employees, NMHS has an annual employee retention rate of
over 93 percent and, in 2012, its employee satisfaction survey results landed the system in the 99th percentile out of more than 500 hospitals and health systems nationwide. In addition to traditional benefits,
NMHS offers innovative wellness and recognition
programs. In 2012, NMHS won the Malcolm Baldrige
National Quality Award for performance excellence.
Page 4
Helping Tiny Miracles Grow, Thrive Is Highlight Of Job
issy Rorie of New Albany, a registered nurse
in the Neonatal Intensive Care Unit at North
Mississippi Medical Center Women’s
Hospital, has been selected as NMMC’s Employee of
the Month for March.
A graduate of West Union Attendance Center, Rorie
earned an associate’s degree in nursing from Northeast
Mississippi Community College in Booneville and has
been a registered nurse for 22 years. In addition, she
is a Neonatal Resuscitation Program instructor, certified in Pediatric Advanced Life Support and trained in
Peripherally Inserted Central Catheter (PICC) line
placement.
She and her husband Ricky have three children,
19-year-old Sam and twins John Casey and Cara Ann,
who are 16. They attend Hillcrest Baptist Church,
where she teaches the 2-year-old Sunday School class
and helps with the youth group.
Coworkers cited Rorie’s caring and respectful attitude toward patient’s needs and feelings. “Missy forms
long-lasting relationships with our NICU families, and
many ask for her by name to take care of their baby,”
her nomination reads.
M
“The best part of my job is being able to see the
tiniest of God’s miracles grow and thrive,” Rorie said.
“I love making special bonds with my patients and
their families. These are bonds that can last a lifetime.”
Not all of Rorie’s contributions come during her
work shift. In one particular instance, Rorie cared for
premature twins at home after they were discharged
from the hospital so that their parents could enjoy an
evening out. She volunteers a great deal of time to
organize the NICU Reunion, which is held every two
years for NICU graduates and their families. She also
serves on NICU’s developmental committee with the
goal of offering the best care for fragile newborns.
“I always enjoy helping plan and attend our NICU
reunion that we have every other year,” Rorie said. “It
is great to see how our graduates have grown and
flourished after they go home from the NICU.”
Rorie participates in NMMC’s ADVANCE program
for clinical advancement and has worked on several
NICU performance improvement projects. She also
volunteers for Project Hope, Relay for Life and March
of Dimes.
Ellen Friloux, NMMC Women and Children’s Services administrator, and coworkers recently congratulated one of their own—Missy Rorie (center), a registered nurse in the NICU, upon being
named NMMC’s Employee of the Month for March.
Page 5
May 24, 2013
New Switchboard System Installed
orth Mississippi Medical Center recently converted to a new switchboard system,“The
switchboard has been performing good service
using the same consoles that were installed in 1983,”
said Mac Stanford, director of Biomedical Services.
“The new system will automate most processes and
speed up call processing. This will also speed up the
process for contacting a physician and providing accurate documentation of the processing of codes and oncall scheduling.”
Patient room numbers have changed to a new format: (8) + (floor number) + (last two digits of room
number) For example, to reach room 3350, call (662)
N
377-8350.
This new format applies to all overnight patient
rooms except for the East Tower, CCU, Behavioral
Health Center and 3 North, which will remain the
same.
In addition, NMMC will implement a new program
for physician contact. Technology is consolidated into
smart phones, so the physician can use one device for
notification of code calls and other critical messages,
and to send and receive hospital-related text messages. The system is real time and schedule or availability changes can be made by the office, the department, the staff or the doctor. For more information,
call (662) 377-3265.
NMMC-Eupora Celebrates National Nurses Week
Nurses at North Mississippi Medical Center-Eupora were recognized during National Nurses Week
May 6-12. The week was established around the birthday of Florence Nightingale to recognize
the nursing profession and the people who play such a vital role in health care. Pictured are,
front row, from left: Katy Frost, RN; Brandi Stevens, RN; Paisley Hart, RN; back row, from left:
Tiffany Sanders, CLPN; Melanie Butler, unit coordinator; Sandra Barry, CLPN; Jo Anne Carr, RN;
Dee Cullum, CNA; Katina Miles, CNA; Jerri Wooten, CNA.
May 24, 2013
Page 6
Event Remembers Hank Boerner, Benefits Charity
MMC employees paid tribute to Hank
Boerner’s passion for fitness by participating
in the Wellness Center’s 2013 Fitness
Challenge, which raised funds for Project Hope, a
cause that was dear to his heart.
Family Fitness Challenge events were held April 12
for children ages 9-12 to compete along with a parent. Thirty-five individuals tested themselves both
mentally and physically on April 13.
The Wellness Center staff plans to host another
Fitness Challenge this fall. For more information, call
(662) 377-5734, 377-4139 or 1-800-843-3375.
Clinical pharmacist Lori Eschete of Surgery
does chin-ups at one Fitness Challenge station.
Jai Eschete, Outpatient Rehabilitation
Services, pushes Boerner’s classic Volkswagon
Beetle around the track. This task was one of
the more daunting in this year’s challenge.
Tony Martin, office coordinator for PreAdmission Testing, helps his daughter, Tamiya,
with the tire pull during the Family Fitness
Challenge.
Leigh Anne Puckett, clinical coordinator for
Nursing Leadership, jumps rope with her son,
Peyton, during the Family Fitness Challenge.
Terri Green, RN, nurse manager for 4
West/Bariatric Center, competes in the tire
pull.
Anita Monroe, an MIS analyst; Rashni Barath;
and Brook Hughes, head nurse of orthopedic
surgery, await the final results in the Fitness
Challenge.
N
Page 7
May 24, 2013
Aaron Ford Earns Unique Certification
aron Ford, DPT, CMP, a physical therapist
with North Mississippi Medical Center’s
Outpatient Rehabilitation Services, has recently been certified to perform the Mulligan Concept.
The Mulligan Concept is a hands-on treatment
approach characterized by “mobilizations with movement.” Mulligan practitioners can apply pain-free
techniques to movement restrictions and joint pain
anywhere in the body.
Ford says after having Mulligan treatment, patients
often report pain relief and an immediate improvement in function and range of motion. Often, only a
few visits are required and most patients will be able
to self-treat at home if needed.
Indications for Mulligan treatment are acute and
chronic pain, post-surgical conditions, cervicogenic
headaches (headaches with neck pain), dizziness with
neck problems, ankle sprains, tennis elbow, and pain
or restrictions with any joint movement including
A
TMJ.
Ford graduated from Booneville High School and
Northeast Mississippi Community College in
Booneville. He attended Mississippi State University
before earning his doctorate in physical therapy from
the University of Mississippi
Medical Center in 2010. Ford
joined the NMMC staff in January
2011.
Mississippi currently has five
certified Mulligan practitioners
(CMP), with three in Southaven,
one in Meridian and Ford in
Tupelo. His certification culminates two years of coursework, a
written test and 2.5 hours of practical examination. Practitioners and their facilities are
listed at www.bmulligan.com.
Ford lives in Saltillo with wife Kristy, who is an
occupational therapist.
New Mom Presented Copy Of “Goodnight Moon”
Mayor Jack Reed Jr. (from left);
Dean Hancock, president of the
Health Care Foundation of
North Mississippi; and Keri
Wright, chief operating officer
of Universal Asset
Management, present Cherish
Prater of Booneville with a
copy of “Goodnight Moon” for
her newborn son, Waylon.
Universal Asset Management
and the Health Care Foundation
each committed $2,500 to purchase 1,500 copies of
“Goodnight Moon” for every
infant born at NMMC Women’s
Hospital in Tupelo. Since the
project was launched more
than two years ago, almost
5,000 books have gone home
with newborns.
May 24, 2013
Page 8
NMMC 2013 Excellence In
Nursing Winners Announced
NMMC 2013 Excellence in Nursing winners include (from left) Jim Spruiell, Kim Wright, Macey
Murphy, Semmie Wicker, Evie Sha Crayton, Kymber Bradley, Wanda Porter, Elisabeth Honeycutt,
Marie McCarley, Cheryl Russell, Jerry Jones and Becky Turner.
NMMC-West Point Selects Employee Of Quarter
orth Mississippi Medical Center-West Point
recently selected Crystal Harville, inpatient
admissions counselor, as the Employee of the
Quarter.
Harville joined the NMMC staff in 1988 as a clerk
in Facility Operations. She previously served as a pharmacy technician and an insurance clerk in
Business Services before transferring to her current position.
After graduating from West
Point High School, she earned a
bachelor’s degree in microbiology
from Mississippi State University
in 1996.
“Crystal is always smiling, even
on stressful days. Each call that
she makes to a patient for follow-up, you can hear the
N
Page 9
compassion in her voice,” her nomination reads. “She
treats each and every person with respect.”
Harville calls patients before hospitalization to discuss pre-certification and deductibles, and also calls
afterward to check on them. “She tells each patient
every time, thank you for choosing our facility and I
hope you enjoy your stay,” a coworker wrote. “She
has compassion in her voice telling them she hopes
they feel better.”
Harville was also commended for assisting patients
with their bills, helping those who qualify for charity
care complete the necessary applications and putting
patients first. “She does the right thing, every patient,
every time,” her nomination states.
Harville said her favorite part of her job is inspiring
her patients, “brightening their day and giving them
hope and encouragement.” She is married to Jessie
Harville Jr., and they reside in Maben.
May 24, 2013
Stars On-Line
everal NMMC employees were recently recognized by Stars On-Line for going above and
beyond the call of duty for their patients.
Joseph Plunkett, discharge specialist at IMATupelo, was recognized for helping a patient’s family
member try to jump start her father’s truck on a cold,
windy day. The truck was blocked in on the front, so
Plunkett pushed the truck back to make room for
jumper cables. After trying that and realizing that the
battery wasn’t the problem, he called for the truck to
be towed. The daughter, who had just picked up her
father from a follow-up appointment after completing
chemotherapy treatments, was extremely grateful.
Tamika Cox, respiratory therapist, was shopping in
the mall when she noticed someone collapse. She performed CPR, used a defibrillator and provided care
until EMS arrived. The man was treated at NMMC
and fared well because of Cox’s help.
Shelia Ratliff, support secretary with Hospice,
donated and delivered a couch to a hospice family
S
with very little furniture in their home. She also purchased the family some groceries with her own
money because they needed food in the home.
Dana Hutchison, admissions/discharge specialist
with Med Serve, was leaving work one cold night
when she saw a woman with bandages on her arm
walking down the street. Hutchison offered her a ride
home, but the woman said she didn’t want to go
home because it was unsafe there and that no one
loved her. When Hutchison asked what had happened to her arm, the woman explained that she had
cut herself and wanted to die. Hutchison convinced
the woman to go to the NMMC Emergency
Department for help, and she waited with her until
she was taken back for treatment.
If you see an NMMC employee displaying extreme
acts of kindness, nominate him or her for Stars OnLine. Nomination forms are available on the Intranet
or throughout the hospital.
Tupelo Wellness Center Announces
Group Exercise Mania Challenge
he NMMC Wellness Center in Tupelo
announces a Group Exercise Mania Challenge
this summer. Log as many group exercise
classes as possible between May 20-June 30. For each
class, you will be entered into a drawing for several
prizes, including workout gear and Therapeutic Day
Spa services. The more classes you attend, the better
your chances of winning!
The challenge is free to Wellness Center
members and $40 for non-members, plus no up-front
fee for those who join after the challenge. Classes
include:
•PiYo Strength
•Zumba
•Pilates
•Zumba Sentao
•Aquatic Program
T
•Lite Circuit
•Advanced Circuit
May 24, 2013
•T’ai Chi Chih
•Boot Camp
•Step Aerobics
•Spin and Sculpt
•Water Aerobics
•Yoga/Chair Yoga
Visit www.nmhs.net/tupelo_wellness_center.php for
a complete list and class schedule. For more information, call (662) 377-4147.
Page 10