Grow your banking relationship with HSBC

issue apr - jun 2009
Grow your banking
relationship with HSBC
See how relationships can be truly
rewarding with HSBC home loans and
HSBC Premier family benefits
Six ways to save as
you spend with
your HSBC credit card
HSBC ushers in the Year of
the Ox with the elderly
MICA(P) 281/03/2009
WELCOME
Welcome to this quarter’s issue of Red & White. In March, over four remarkable days, we played
host to the world’s top women golfers and witnessed them in action at the HSBC Women’s
Champions 2009. For those who couldn’t join us during the event, we have captured the best
moments just for you in this issue.
At HSBC, we’ve always believed in building meaningful relationships with our customers. Which is why we’ve
introduced our new home loan relationship lending package, rewarding you for banking with us. For HSBC
Premier customers, your children can now benefit from the global support and experience, giving them the
recognition that comes with being a part of the HSBC Premier family.
To help you save while you spend, we have specially put together exclusive value-for-money deals when you
use your HSBC credit card.
In the latest issue of Marketwise enclosed, we take a look at the brighter
side to investing in a downturn and share tips on how to pick the better
performing funds.
Lastly, for those who have yet to sign up for the online version, remember to do so as Red & White will go fully online from July 2009.
Sebastian Arcuri
Head of Personal
Financial Services
FIRST UP
01 HSBC
Premier
extends its
privileges to
your loved
ones
FEATURES
05 See how
relationships can be
truly rewarding with
HSBC home loans
08 Six ways to
save as you spend
with your HSBC
credit card
The brighter side
to investing in a
downturn
CAUGHT
ON CAMERA
HSBC IN THE
COMMUNITY
HSBC
& YOU
10 Relive the best moments
of HSBC Women’s
Champions 2009
13 HSBC ushers in
the Year of the Ox
with the elderly
14 The
world’s
local bank
working
for you
12 HSBC Premier exclusive
luncheon seminar and
HSBC’s investment webinar
HSBC Premier
isn’t just about you,
it’s about
your family too.
As an HSBC Premier* customer, you benefit from the globally-linked
service that we provide – from a dedicated Relationship Manager in
your home country to our full support and experience worldwide.
And the best part is, the benefits don’t stop with you. Your family
can now enjoy these HSBC Premier benefits too.
Global Safety Net
Whether your children are going abroad
to study or just travelling, it’s good to
know that they’re not on their own.
A global multi-trip travel insurance plan†,
access to US$2,000 emergency cash from
any HSBC branch in the world, a dedicated
worldwide helpline (1908-PREMIER) and
next day credit card replacement service
are just some of the ways we can cover
them when you can’t.
Family Financial Planning
When it comes to putting plans in place
for the future of your children, it’s never
too early to start. Whether it’s a down
payment for their apartment, the means to
buy their first car, or a fund to get them
through college at home or abroad, we can
help you achieve their goals.
Children’s Savings Account
While growing up, your child will have
many wonderful experiences such as
their first word, first step, first day at
school and many more. The HSBC Premier
Lite savings account‡ is another first
that not only starts them saving early; a
recognition card will also be given to them
for worldwide recognition and emergency
support wherever life may take them.
To open a world of exclusive privileges for
you and your family, call our 24-hour HSBC
Premier banking hotline at 1800-227 8889
or visit www.hsbcpremier.com.sg today.
* To become an HSBC Premier customer, at least S$200,000 or equivalent in deposits, investments and/or insurance is required.
† Premium will vary according to travel coverage. For more information, visit www.hsbc.com.sg. ‡ Under the provisions of the
Deposit Insurance Act 2005 (the “Act”), Singapore dollar denominated deposits with the Bank held by individual depositors will be
insured by the Singapore Deposit Insurance Corporation Limited for up to the limit specified in the Act.
FIRSTUP
HSBC Credit Cards welcome you
with up to S$40 cash rebate*!
Be rewarded with cash rebates when you receive your new HSBC Platinum
or Gold credit card. What’s more, get additional cash rebates by simply
charging three transactions to the same credit card every month, up to the
fourth month of card issuance.
Qualifying
month
Condition
Cash rebates
HSBC
Gold Card
HSBC
Platinum Card
1st
Card issuance
S$5
S$10
2nd
Minimum 3 transactions
S$5
S$10
3rd
Minimum 3 transactions
S$5
S$10
4th
Minimum 3 transactions
S$5
S$10
S$20
S$40
Total cash rebates
Hurry and sign up now to receive
welcome vouchers worth more
than S$1,200 from GUESS Watch,
Lemongrass Thai Restaurant, Sky
Fitness, Nirwana Resort Hotel
and more!
To sign up, SMS
CARDS<space>Name<space>
NRIC to 7HSBC (74722) or
visit www.hsbc.com.sg.
* Card applications must be submitted by 30 June 2009 and approved by 15 July 2009. For full list of terms and conditions,
please log on to www.hsbc.com.sg.
Get connected and be rewarded with more than
S$300 worth of eVouchers†!
Simply sign up now for eStatements‡ and get to pamper yourself with attractive
voucher discounts on fine dining at il Lido, world-class spa retreats with Banyan
Tree Hotels & Resorts, anti-virus software from Norton AntiVirus, DVD movie
subscriptions and more!
What’s more, with online eStatement storage of up to 24 months plus e-mail alert
once your credit card eStatement is ready, you’ll never miss a statement again.
Not an online@hsbc customer yet? Log on to www.hsbc.com.sg to register now.
† Terms and conditions of each offer apply. For full list of terms and conditions, and more details,
please log on to www.hsbc.com.sg.
‡ For a minimum of 12 months.
Savour and save as you discover why scrumptious treats
taste best with irresistible savings. From now till 31 May 2009,
just charge your meal to your HSBC card and have your
companion dine for free*! Participating outlets include Earle
Swensen’s, il Lido, Manchester United Café Bar, Pasta de
Waraku, Pizza Hut, Sakae Teppanyaki, Waraku Japanese
Casual Dining and many more!
And that’s not all. You can also indulge in year-round dining
deals at over 600 outlets islandwide with HSBC Privilege Programme!
For more details, visit www.hsbc.com.sg/homenaway today.
* Terms and conditions of HSBC’s One Dines for Free
offers apply. For validity period of these offers, please
log on to our web site for more details.
Are you equipped
Pick up the practical essentials of insurance
and investments with these handy guides.
Learn how you can develop a healthy investment
plan and see how being well-protected can help
you face life with greater peace of mind.
Grab a copy of these guides at any HSBC branch
or visit www.hsbc.com.sg to find out more.
Alternatively, speak with us for a complimentary
Personal Financial Review that comes with
no obligation.
FIRSTUP
Common
Phone scams
scams
• Lottery scam — the caller says you’ve won a lottery/lucky draw and asks you to pay a processing fee to collect the winnings.
• Kidnap scam — the caller says they’ve kidnapped your loved ones and demands money for their release.
• Impersonation scam — the caller claims to be from the Court, Police or other government agencies and asks you to pay a fine.
What you should do when you receive
a phone scam call:
• In a kidnap scam, remain calm. Contact your loved one immediately
to find out his or her whereabouts.
• In a lottery scam, ignore any requests for processing fees.
• In an impersonation scam, request for an official notice to be sent.
• Never reveal your identity or any personal information over the phone.
Those who receive such calls should
alert the Police.
Phishing scams
“Phishing” involves an e-mail message
sent by a fraudster, claiming to come
from a legitimate organisation such
as a bank or online payment service.
Recipients are asked to update or verify
personal, financial and log-in details.
What you should do when you
receive a phishing scam e-mail:
• Ignore the e-mail and DO NOT visit the suspicious web site.
• No e-mail from HSBC will contain a hyperlink to our online@hsbc log-on
page or solicit personal or financial information.
• Never reveal your password, PIN or security code.
For more information, please visit www.hsbc.com/online-security.
Kindly share your thoughts
with us and enjoy free shopping
Give us your feedback each time you visit an HSBC branch
so that we can serve you better:
• At the Internet Banking kiosk in the ATM lobby • Log on to www.hsbc.com.sg
You could be one of 10 customers to win* a S$50 shopping voucher every month!
* Terms and conditions apply.
FEATURES
Relationships can be
truly rewarding
Enjoy 0% interest rate spread with your HSBC Home Loan
At HSBC, we believe in building meaningful relationships that bring more benefits
for our customers. With our new SIBOR-pegged relationship lending package*, not
only will you enjoy a reducing interest rate spread, you’ll also gain from our financial
expertise when you embark on a long-term banking relationship with us.
FEATURES
Reap the rewards of a lasting relationship
When you take up our new SIBOR-pegged relationship lending package*, you’ll enjoy
a 0.075% year-on-year discount on your interest rate spread, leading to a remarkable
0% interest rate spread on the tenth year. For HSBC Premier customers, the discount
is an annual reduction of 0.10%!
All you need to do is bank with us
Step 3
Start with a minimum of S$100,000 or equivalent in account deposits,
investments and/or insurance.
Amount is to be brought in at the point of home loan acceptance.
To enjoy the HSBC Premier interest rate spread discount, you have to be an
HSBC Premier customer with a minimum of S$200,000 or equivalent in account deposits, investments and/or insurance.
Step 4
Simply take up a suite of banking solutions with us – deposits, credit card, investment
and insurance products to enjoy all-round banking convenience, plus attractive interest
savings on your home loan.
Maintain a minimum annual spend of S$5000 on your HSBC Platinum or
HSBC Premier MasterCard® credit card.
Your banking relationship begins with these simple steps
For the average S$100,000 balance in account deposits, investments and/or
insurance, there must be at least S$20,000 in investments and/or insurance.
Step 2
Step 1
Take up an HSBC home loan to
enjoy the SIBOR-pegged relationship
lending package.
Offer is valid till 30 June 2009,
or earlier at the Bank’s
discretion.
For HSBC Premier customers who bring in S$200,000 or more, a minimum of
S$40,000 in investments and/or insurance is required.
Both conditions are to be fulfilled within 12 months from date of home loan acceptance and for the subsequent nine years.
At the point of home loan application:
•Sign up for an HSBC Platinum or
HSBC Premier MasterCard® credit
card if you do not already have one.
• Apply for HouseSurance as your
annual fire insurance cover. This is
complimentary for the first year.
Make the first move
Contact our Mortgage Specialists
today. After all, just as your dream
home is built upon a rewarding
relationship, your home loan can be
too with HSBC.
* Terms and conditions
1. Interest rate discount is only applicable to the rate above SIBOR (known as interest rate spread) for Year Two to Year Nine. At Year 10, the interest rate spread is 0%. Interest rate spread discount for respective years is applicable only if all eligibility criteria are met.
2. The SIBOR-pegged relationship lending package applies only to completed properties of minimum loan quantum of S$100,000, with Temporary Occupation Permit (TOP) obtained. 3. SIBOR refers to the three-month Singapore Interbank Offered Rate for Singapore
dollar published in The Business Times on the first business day of the month. 4. To qualify and remain qualified for the SIBOR-pegged relationship lending package, you need to fulfil and maintain the terms and conditions governing relationship lending. For details,
please refer to www.hsbc.com.sg. 5. The applicable interest rates, discounts and terms are subject to change by HSBC at its sole discretion at any time and from time to time. 6. These terms and conditions shall be read in conjunction with the HSBC home loan facility
letter, Property Loan Standard Terms prevailing version, the Bank’s Terms and Conditions Governing Personal Deposit Accounts and all other prevailing terms, conditions, rules or regulations governing the products, services and privileges made available by the Bank
to the customer from time to time.
FEATURES
Treat yourself to little luxuries
at ONLYaesthetics. With a
50% discount on à la carte
treatments, you will
soon realise that
simple pleasures
do not have to come
at a steep price.
Looking forward to a short
getaway but can’t seem to
choose a destination?
Now check out HSBC card
exclusives* at Tradewinds
Tours & Travel, CTC Holidays
(JAL Select FIT packages
only) and Dynasty Travel.
Who says you can’t save
when you travel?
It is easy to save
Especially with
you get the most
shopping to dining
you now have more
when you charge
*Receive a complimentary foldable shopping bag with S$800 minimum
spend or a 26-inch trolley bag with
S$1,800 minimum spend. Valid till
31 May 2009.
There is no reason to miss your
favourite movies now with HSBC’s
Everyday Movie Privilege prepaid
card at Golden Village cinemas.
At just S$75 for 10 movies, you’ll
enjoy the lowest weekend price at
S$7.50 per movie ticket!
From 14 March to 31 May
2009, purchase two prepaid cards and get a set of dining vouchers from Sakae Sushi and more, worth up to S$35!
with your HSBC credit card.
rewarding offers that help
out of every dollar. From
to travel and entertainment,
opportunities to save
to your HSBC credit card.
If you are looking for
a new dining spot that
is full of rustic charm
and off the beaten track,
then head over to Changi
Village Hotel Singapore.
With 25% off lunch/dinner
and a 1-for-1 Saturday lunch
at Saltwater Café and Vau
Wine Bar, these are offers
you don’t want to miss.
With escalating prices, every
dollar saved goes a long way.
Enjoy up to 20% off storewide
at Parisilk Electronics and
Computers and a 5% discount
on petrol in addition to the
existing site discount at Caltex.
Keeping up with the latest trends
is not as difficult as it seems.
Especially when you are offered
10% off regular-priced items at The Link Bagbar, The Link Home
and The Link Wedding.
For a full listing of all offers, click
www.hsbc.com.sg/homenaway.
All the above offers are valid till 31 December
2009, unless otherwise stated. HSBC
Privilege Programme and individual offer terms
and conditions apply. For details, please visit
www.hsbc.com.sg/homenaway or
SMS hna to 7HSBC (74722).
CAUGHT
Meet crowned winner:
Ji-Yai Shin
Swinging it with female star golfers
HSBC took the opportunity to engage our customers in a series of hospitality
events, including Golf Day with Se Ri Pak which saw 27 privileged HSBC clients
come up close and personal with the South Korean golfer and Pro-Am where
over 40 of our top customers got to play with star golfers like Paula Creamer,
Lorena Ochoa and Yani Tseng.
Dubbed ‘Final Round Queen’ by fans for
regularly emerging from behind to win, South
Korean Ji-Yai Shin did a brilliant birdie-fest
and marked her fourth LPGA tour victory with
her maiden HSBC Women’s Champions win.
She took home a winner’s cheque of
US$300,000 as part of the US$2 million
prize fund.
Numbers say it all
With a spectator turnout of more than 22,000
and heartening praises from players and fans
alike, the event was a success this year.
Over at the interactive zone, there was
an overwhelming number of participants,
especially young children accompanied
by parents who came to support the
tournament.
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CEO of HSBC Sin
Golfers dazzle with ‘bling’ at Welcome Reception
78 of the world’s best women golfers donned evening gowns
and mingled with invited guests at the welcome reception,
held at the Asian Civilisations Museum. The audience
was also dazzled by 10 of them who modelled selected
jewellery pieces sponsored by Tiffany in a runway show, to
the beat of renowned percussion band, Wicked Aura.
CAUGHT
Insuring Your Future Seminar
– An HSBC Premier exclusive event
On 19 February 2009, over 50 HSBC Premier customers
attended a luncheon seminar at the Singapore Marriott Hotel.
Mr Steve Hickman, Head of High Net Worth Business
from HSBC Insurance (Asia) Limited, specially flew in
from Hong Kong to share on the benefits of insurance,
especially its income replacement and asset allocation
qualities that can help customers plan for their future.
HSBC Premier customers were
enthralled with the presentation
by Mr Steve Hickman, Head of
High Net Worth Business from
HSBC Insurance (Asia) Limited,
who specially flew in from
Hong Kong
Mr Hickman had the HSBC Premier customers enthralled
with his presentation, as he covered “what-if” scenarios
that hit close to home, and made them realise that
insurance is not just another product in their portfolio,
but a necessity to ensure continuity of wealth. He also
introduced the qualities of Jade Global Universal Life
policy, which can help customers achieve their wealth
planning objectives.
HSBC’S FORGING AHEAD
INVESTMENT WEBINAR
The inaugural online investment seminar (webinar)
for 2009 was held over two days on 3 and 4 March 2009.
Open to both HSBC customers and the public, the webinar sessions were
presented by guest speaker, Ms Serene Quek of HSBC Global Asset
Management. The topics were tailored for both new and existing investors to
help them forge ahead in the current economic situation.
The participants took home key economic updates, and learned simple yet effective
investment strategies to achieve balance in their portfolio. They gave the
presentations positive reviews, citing the sessions as insightful and beneficial.
COMMUNITY
Ushering in the
“Lunar New Year is one of the most important and widely celebrated festivals in
Singapore. At HSBC, we have always made it a point to celebrate this occasion
with our elderly friends from the Henderson Aged Reachout Programme (HARP),
to ensure that they are not left out of the festive celebrations.”
Mr Guy Harvey-Samuel, CEO of HSBC Singapore
About 100 elderly from the HARP were treated to
a sumptuous meal, as well as a night of karaoke
singing and fun games at the annual HSBC Ang Pow
Night. Adding to their festive cheer, a goodie bag
of Lunar New Year delicacies, a pair of decorative
lanterns and an ang pow were also presented to
each elderly guest. Made to resemble large gold
coins to signify prosperity and good fortune, staff
volunteers spent more than 100 hours to handcraft
the intricate lanterns out of HSBC ang pows.
A volunteer dressed up as God of Fortune
to dish out good luck
Guest-of-honour, Ms Indranee Rajah,
MP for Tanjong Pagar GRC, handing
out ang pows to the elderly
A night of songs, games
and laughter aplenty
HSBC volunteers
entertained the elderly
with their performance
HSBC &
At HSBC, we always make banking easier for you. With over 1,300 ways to
access us islandwide, you will always find HSBC’s banking services close
to where you are.
• Over 130 ATMs including HSBC’s offsite ATMs and atm5 network.
• Over 230 everyday outlets to withdraw cash when you shop at Cold Storage, Giant, Guardian Health and Beauty, Jasons The Gourmet Grocer, Market Place and
Shop N Save.
• Over 1,000 locations to pay your bills including 7-Eleven outlets, Singpost SAM,
AXS stations and Post Offices islandwide.
Hsbc branches islandwide
Hsbc PREMIER CENTRES
• Claymore
6 Claymore Hill #01-01
Claymore Plaza
• Claymore Premier Centre
6 Claymore Hill #02-01
Claymore Plaza
• Collyer Quay
21 Collyer Quay #01-01
HSBC Building
• Collyer Quay Premier Centre
21 Collyer Quay #02-01
HSBC Building
• Holland Village
63 Holland Avenue
• Marine Parade Premier Centre
80 Marine Parade Road #01-92 Parkway Parade
• Jurong Blk 131 Jurong East Street 13
#01-257/259
• Nassim Hill Premier Centre
56 Tanglin Road #01-03
• Marine Parade
80 Marine Parade Road #01-92 Parkway Parade
• Serangoon Garden
Premier Centre
62 Serangoon Garden Way
• Orchard Dhoby Ghaut
60A Orchard Road #01-02
The Atrium@Orchard
• Suntec City Premier Centre
3 Temasek Boulevard #01-154 Suntec City Mall (Tower 4)
• Serangoon Garden
62 Serangoon Garden Way
OFFSHORE BANKING CENTRE
• Suntec City
3 Temasek Boulevard #01-154 Suntec City Mall (Tower 4)
• 6 Claymore Hill Level 3
Claymore Plaza
• Tampines Central
10 Tampines Central 1 #B1-18
• VivoCity
1 Harbourfront Walk #01-52
online@hsbc
hotline
www.hsbc.com.sg
1800-HSBC NOW (4722 669)
Issued by The Hongkong and Shanghai Banking Corporation Limited, which is incorporated in the Hong Kong SAR with limited liability.
Printed by Medialink Printing Services Pte Ltd.