Hiller Newsletter OCT 2012 - Hiller Plumbing, Heating, Cooling

PRSRT STD
US POSTAGE PAID
NASHVILLE TN
PERMIT NO. 642
Do You Know the
State of Your Home’s
Electrical Health?
While enjoying electric TVs, radios and other appliances,
homeowners may forget they can cause shocks and fires.
Things wear out, including electrical wiring, and codes
continually change as improved materials and safety features
become available.
In 1990, bad plugs, cords, switches, and outlets caused about
13,000 home fires and nearly 200 deaths. Most electrical fires
and injuries can be prevented. Homeowners should take the
time to have their electrical systems inspected and learn about
electrical safety. Your home is not only one of your largest
financial investments, but it’s the place of safety you provide
your family. Take a little time to give your home a checkup!
The holidays likely bring additional computers, televisions
and sound systems into your home. Be sure to follow electrical
safety tips to keep you and your home safe from electrical
hazards this fall and winter. Hiller wants all of its customers
to have a HAPPY and safe holiday season in their homes.
• Check electric cords often for damage. Have damaged cords
repaired right away. Worn cords can cause shock, short circuit
or fire.
• Do not overload electric outlets with too many items plugged
in at once.
• Water and electricity do not mix. Do not operate electric
appliances such as radios or hair dryers near a bathtub or
sink full of water.
• Unplug any appliance that emits sparks or that does not
work properly.
• Always unplug an appliance before cleaning or repairing it.
• Remember that a turned-off appliance is still connected to
electricity until it is unplugged.
615.292.6110 | 931.648.4222 | 270.843.6606 | 865.602.7707 | 931.372.2833 | www.happyhiller.com
Inside This Issue
Boost Your Immunity | Stay Healthy This Fall and Winter
Don’t Leave the Leaves | Don’t Ignore Fallen Leaves
Check Chimneys | Blocked Chimneys Can Cause Trapped Fumes
Regulate The Humidity | Improving Your Home’s Air Quality
Prepare Your Pipes | Get Your Plumbing Ready for Winter
Happy Hiller Club | Save with Yearly Tune Ups from Hiller
As Good as
My Word
By Jimmy Hiller
Another fall has come
around! I don’t know
about you, but the older
I get, the faster the years
race by. I hope that in
these still-challenging economic times, everyone has
some joys to celebrate and some successes to look
forward to.
I am proud that Hiller Plumbing, for well over
20 years now, has continued to be the company I
dreamed of when I first started out. Every day we
work to earn your trust by delivering the best in
professional service along with the best in customer
service.
" . . . the BEST experience I have EVER had with a
service company coming to my house." -- R.S., Franklin
Today Hiller Plumbing, Heating and Cooling
operates in communities across the region, bringing
the same dedication to quality work and customer
satisfaction to each and every branch, on each and
every call.
continued on page 3
615.292.6110 | 931.648.4222 | 270.843.6606 | 865.602.7707 | 931.372.2833 | www.happyhiller.com
Don’t Leave
the Leaves!
Falling leaves may look pretty and be fun to play in, but they can
cause damage to your house. Clean out your gutters once the
leaves have all fallen to remove all of the debris. This isn’t
really a plumbing problem, but frozen or clogged gutters
can cause a myriad of problems.
If water doesn’t flow properly through the drain spout,
eventually, gutters will need replacing. In addition, the trim
around the gutters can rot, causing gutters to fall or be unstable.
Homeowners should also be diligent about raking leaves on the grass areas;
while they are good mulch in the garden, leaves left over the winter will damage
the lawn. They can also get into the streets and into sewers. When it snows, melting snow has nowhere to go and ends up flooding streets or backing into houses.
Boost Your Immunity
Stay Healthy This Fall and Winter
Get Out More
Don’t Starve a Cold
■ One theory is that social people
take better care of themselves—
getting enough sleep and eating
well.
■ Your body needs energy to fight
infection. If you cut back on calories,
your body may not be able to mount
an immune response. Flu viruses can
live 8 to 12 hours on paper or cloth,
24 to 48 on nonporous places like
doorknobs and knobs, and up to 72
hours on wet surfaces, like towels and
faucets. Your best defense? Wash your
hands, especially after touching these
cold- and flu-friendly surfaces:
Get Some Shut Eye
■ People who log less than seven
hours of sleep per night are about
three times more likely to catch a
cold after being exposed to the
rhinovirus than those who snooze
eight hours or more.
Get Moving
■ In one study, only 30% of women
age 55-plus who walked or cycled
moderately for 45 minutes, five
days per week, came down with a
cold, compared to nearly half of
the women who only attended
stretching sessions once a week.
• ATM, elevator and photocopier buttons
• Doorknobs
• Faucets
• Gym equipment
• Shopping cart handles
• Kids’ toys
• Money
• Computer keyboards
• Remote controls
Regulating the Humidity
Improves the Air Quality
Having the humidity level in your house
adjusted just right is a great way to improve
the overall indoor air quality. Air that is too
dry can cause your skin to crack and itch
and can even intensify allergy and cold
symptoms. Also, properly humidified air
allows air purification systems to work more
effectively, helping them to do their job
and improve the overall quality of the air
circulating throughout your home.
You’ll also benefit because air without
excess humidity will inhibit the spread of
certain allergens. Mold won’t be able to
grow and spread without high levels of
humidity, and dust mites also can’t survive
when humidity levels in your home are
below 50%.
Safety
Detectors
Use the change of seasons as
a reminder to test your home’s
smoke and carbon monoxide
detectors.
Check Chimneys Before
Enjoying a Roaring Fire
Chimneys can become blocked when
debris and large objects fall inside from
overhanging trees and fallen leaves.
Unless you inspect your chimney regularly,
you may not be aware that you have a
blockage issue. The blockage prevents
gases and fumes produced by the chimney
from escaping through the top and instead
releasing those fumes into your house.
It is possible for carbon monoxide fumes
to cause sickness or even death.
As Good As My Word |
Prepare
Your Pipes
continued from front page
"Service tech was very helpful and took the time to
educate me about the problem and repair solutions"
-- C.S., Spring Hill
Following these tips will get your
home’s plumbing system ready
for the cold winter ahead. And,
as long as you’re in the mood for
a plumbing check, go around your
home and check everything else:
■ Look under all of the sinks and
check for leaks and drips. Check to see
if sinks are draining at a proper speed.
■ Make sure the toilets are operating properly; a slowly running
toilet can waste an enormous amount of water and can usually be
fixed for the cost of a new gasket.
■ Make sure all of the faucets in the kitchen, bathrooms and basement are not leaking or dripping – this includes the water spout
and the hot/cold handles.
■ Check the connectors to the washing machine in the laundry –
these are typically rubber hoses and they wear out from time to
time.
■ Check under the kitchen sink to make sure there is no leakage
of the disposer and its connection to the dishwasher.
■ Find your water main – just in case there is a major leak or a
burst pipe, knowing how to shut the water off quickly will minimize
any damage.
How do we say "Peace of Mind?"
Happy Hiller Club!
As summer turns to fall, your
comfort system switches from cooling
to keeping the family warm – it’s time
for a seasonal tune-up!
Ever notice a dusty smell when your
heat first comes on? That’s the most
obvious of many items that need
inspection. Heat pumps, electric and
gas heating systems have parts that
need seasonal attention, and all forced
air systems have heat exchangers, fans
and ductwork to check.
Poor performance raises utility
bills and could signal impending breakdown. Seasonal maintenance ensures
efficient operation and can keep small
I never forget that my name – and my reputation –
ride on every Hiller service call. That’s why I want to
remind folks that you can call our office and ask for
me any time. If I’m not available that very second, I
promise to make time for you just as soon as I can!
You can send me an email at my dedicated web
site – www.justjimmynow.com. Your message comes
directly to my inbox, and I promise I will respond
within 24 hours. That is how serious I am about
making sure every customer is 100% satisfied.
It makes no difference how big or small the problem
is. Every problem is an important problem to me.
" . . . wonderful service & attitude. Thank you!
Will return & recommend!!" -- M.Q., Nashville
I’m excited to see what the next year will bring,
for our company and our customers. Let me assure
you of this: each and every customer will continue to
enjoy a 100% satisfaction guarantee on every quality
service offered by Hiller Plumbing, Heating and
Cooling.
problems from becoming big, expensive
ones. Your Hiller technician cleans and
inspects your system and uses specialized tools and instruments to analyze
performance, calibrate thermostats,
check system pressure and more.
Our Happy Hiller Club gives you
confidence that your systems are in
top form – that’s peace of mind! Club
members yearly receive one Heating
Tune-Up, one Cooling Tune-Up and
one Plumbing Tune-Up consisting of:
Heating & Cooling: System inspection
and tune-up includes cleaning of coils
and burners, inspection of heat
exchanger, system pressure check,
thermostat calibration, motor oil
and lubrication.
Plumbing: Drain, flush and inspect
water heater, inspect exposed pipes,
drains, faucets and toilets and make
necessary adjustments.
The benefits last all year: priority
appointment booking, discounts on
needed repairs, members-only specials
and more. The cost is just $99 for
homes with one HVAC system. With two
systems, annual membership is $149
and homes with three systems are $199.
Call us at 615-292-6110 and ask us
about Happy Hiller Club
membership, or
sign up with the
technician
on any service
call. You’ll
be HAPPY
you did!
Don’t Leave
the Leaves!
Falling leaves may look pretty and be fun to play in, but they can
cause damage to your house. Clean out your gutters once the
leaves have all fallen to remove all of the debris. This isn’t
really a plumbing problem, but frozen or clogged gutters
can cause a myriad of problems.
If water doesn’t flow properly through the drain spout,
eventually, gutters will need replacing. In addition, the trim
around the gutters can rot, causing gutters to fall or be unstable.
Homeowners should also be diligent about raking leaves on the grass areas;
while they are good mulch in the garden, leaves left over the winter will damage
the lawn. They can also get into the streets and into sewers. When it snows, melting snow has nowhere to go and ends up flooding streets or backing into houses.
Boost Your Immunity
Stay Healthy This Fall and Winter
Get Out More
Don’t Starve a Cold
■ One theory is that social people
take better care of themselves—
getting enough sleep and eating
well.
■ Your body needs energy to fight
infection. If you cut back on calories,
your body may not be able to mount
an immune response. Flu viruses can
live 8 to 12 hours on paper or cloth,
24 to 48 on nonporous places like
doorknobs and knobs, and up to 72
hours on wet surfaces, like towels and
faucets. Your best defense? Wash your
hands, especially after touching these
cold- and flu-friendly surfaces:
Get Some Shut Eye
■ People who log less than seven
hours of sleep per night are about
three times more likely to catch a
cold after being exposed to the
rhinovirus than those who snooze
eight hours or more.
Get Moving
■ In one study, only 30% of women
age 55-plus who walked or cycled
moderately for 45 minutes, five
days per week, came down with a
cold, compared to nearly half of
the women who only attended
stretching sessions once a week.
• ATM, elevator and photocopier buttons
• Doorknobs
• Faucets
• Gym equipment
• Shopping cart handles
• Kids’ toys
• Money
• Computer keyboards
• Remote controls
Regulating the Humidity
Improves the Air Quality
Having the humidity level in your house
adjusted just right is a great way to improve
the overall indoor air quality. Air that is too
dry can cause your skin to crack and itch
and can even intensify allergy and cold
symptoms. Also, properly humidified air
allows air purification systems to work more
effectively, helping them to do their job
and improve the overall quality of the air
circulating throughout your home.
You’ll also benefit because air without
excess humidity will inhibit the spread of
certain allergens. Mold won’t be able to
grow and spread without high levels of
humidity, and dust mites also can’t survive
when humidity levels in your home are
below 50%.
Safety
Detectors
Use the change of seasons as
a reminder to test your home’s
smoke and carbon monoxide
detectors.
Check Chimneys Before
Enjoying a Roaring Fire
Chimneys can become blocked when
debris and large objects fall inside from
overhanging trees and fallen leaves.
Unless you inspect your chimney regularly,
you may not be aware that you have a
blockage issue. The blockage prevents
gases and fumes produced by the chimney
from escaping through the top and instead
releasing those fumes into your house.
It is possible for carbon monoxide fumes
to cause sickness or even death.
As Good As My Word |
Prepare
Your Pipes
continued from front page
"Service tech was very helpful and took the time to
educate me about the problem and repair solutions"
-- C.S., Spring Hill
Following these tips will get your
home’s plumbing system ready
for the cold winter ahead. And,
as long as you’re in the mood for
a plumbing check, go around your
home and check everything else:
■ Look under all of the sinks and
check for leaks and drips. Check to see
if sinks are draining at a proper speed.
■ Make sure the toilets are operating properly; a slowly running
toilet can waste an enormous amount of water and can usually be
fixed for the cost of a new gasket.
■ Make sure all of the faucets in the kitchen, bathrooms and basement are not leaking or dripping – this includes the water spout
and the hot/cold handles.
■ Check the connectors to the washing machine in the laundry –
these are typically rubber hoses and they wear out from time to
time.
■ Check under the kitchen sink to make sure there is no leakage
of the disposer and its connection to the dishwasher.
■ Find your water main – just in case there is a major leak or a
burst pipe, knowing how to shut the water off quickly will minimize
any damage.
How do we say "Peace of Mind?"
Happy Hiller Club!
As summer turns to fall, your
comfort system switches from cooling
to keeping the family warm – it’s time
for a seasonal tune-up!
Ever notice a dusty smell when your
heat first comes on? That’s the most
obvious of many items that need
inspection. Heat pumps, electric and
gas heating systems have parts that
need seasonal attention, and all forced
air systems have heat exchangers, fans
and ductwork to check.
Poor performance raises utility
bills and could signal impending breakdown. Seasonal maintenance ensures
efficient operation and can keep small
I never forget that my name – and my reputation –
ride on every Hiller service call. That’s why I want to
remind folks that you can call our office and ask for
me any time. If I’m not available that very second, I
promise to make time for you just as soon as I can!
You can send me an email at my dedicated web
site – www.justjimmynow.com. Your message comes
directly to my inbox, and I promise I will respond
within 24 hours. That is how serious I am about
making sure every customer is 100% satisfied.
It makes no difference how big or small the problem
is. Every problem is an important problem to me.
" . . . wonderful service & attitude. Thank you!
Will return & recommend!!" -- M.Q., Nashville
I’m excited to see what the next year will bring,
for our company and our customers. Let me assure
you of this: each and every customer will continue to
enjoy a 100% satisfaction guarantee on every quality
service offered by Hiller Plumbing, Heating and
Cooling.
problems from becoming big, expensive
ones. Your Hiller technician cleans and
inspects your system and uses specialized tools and instruments to analyze
performance, calibrate thermostats,
check system pressure and more.
Our Happy Hiller Club gives you
confidence that your systems are in
top form – that’s peace of mind! Club
members yearly receive one Heating
Tune-Up, one Cooling Tune-Up and
one Plumbing Tune-Up consisting of:
Heating & Cooling: System inspection
and tune-up includes cleaning of coils
and burners, inspection of heat
exchanger, system pressure check,
thermostat calibration, motor oil
and lubrication.
Plumbing: Drain, flush and inspect
water heater, inspect exposed pipes,
drains, faucets and toilets and make
necessary adjustments.
The benefits last all year: priority
appointment booking, discounts on
needed repairs, members-only specials
and more. The cost is just $99 for
homes with one HVAC system. With two
systems, annual membership is $149
and homes with three systems are $199.
Call us at 615-292-6110 and ask us
about Happy Hiller Club
membership, or
sign up with the
technician
on any service
call. You’ll
be HAPPY
you did!
PRSRT STD
US POSTAGE PAID
NASHVILLE TN
PERMIT NO. 642
Do You Know the
State of Your Home’s
Electrical Health?
While enjoying electric TVs, radios and other appliances,
homeowners may forget they can cause shocks and fires.
Things wear out, including electrical wiring, and codes
continually change as improved materials and safety features
become available.
In 1990, bad plugs, cords, switches, and outlets caused about
13,000 home fires and nearly 200 deaths. Most electrical fires
and injuries can be prevented. Homeowners should take the
time to have their electrical systems inspected and learn about
electrical safety. Your home is not only one of your largest
financial investments, but it’s the place of safety you provide
your family. Take a little time to give your home a checkup!
The holidays likely bring additional computers, televisions
and sound systems into your home. Be sure to follow electrical
safety tips to keep you and your home safe from electrical
hazards this fall and winter. Hiller wants all of its customers
to have a HAPPY and safe holiday season in their homes.
• Check electric cords often for damage. Have damaged cords
repaired right away. Worn cords can cause shock, short circuit
or fire.
• Do not overload electric outlets with too many items plugged
in at once.
• Water and electricity do not mix. Do not operate electric
appliances such as radios or hair dryers near a bathtub or
sink full of water.
• Unplug any appliance that emits sparks or that does not
work properly.
• Always unplug an appliance before cleaning or repairing it.
• Remember that a turned-off appliance is still connected to
electricity until it is unplugged.
615.292.6110 | 931.648.4222 | 270.843.6606 | 865.602.7707 | 931.372.2833 | www.happyhiller.com
Inside This Issue
Boost Your Immunity | Stay Healthy This Fall and Winter
Don’t Leave the Leaves | Don’t Ignore Fallen Leaves
Check Chimneys | Blocked Chimneys Can Cause Trapped Fumes
Regulate The Humidity | Improving Your Home’s Air Quality
Prepare Your Pipes | Get Your Plumbing Ready for Winter
Happy Hiller Club | Save with Yearly Tune Ups from Hiller
As Good as
My Word
By Jimmy Hiller
Another fall has come
around! I don’t know
about you, but the older
I get, the faster the years
race by. I hope that in
these still-challenging economic times, everyone has
some joys to celebrate and some successes to look
forward to.
I am proud that Hiller Plumbing, for well over
20 years now, has continued to be the company I
dreamed of when I first started out. Every day we
work to earn your trust by delivering the best in
professional service along with the best in customer
service.
" . . . the BEST experience I have EVER had with a
service company coming to my house." -- R.S., Franklin
Today Hiller Plumbing, Heating and Cooling
operates in communities across the region, bringing
the same dedication to quality work and customer
satisfaction to each and every branch, on each and
every call.
continued on page 3
615.292.6110 | 931.648.4222 | 270.843.6606 | 865.602.7707 | 931.372.2833 | www.happyhiller.com