Position Details

Position Details
Lagoon - Food and Beverage Personnel
Overview
Host Company Description:
Lagoon Amusement Park, located in Farmington, Utah, 25 kilometers north of Salt Lake City, has been providing good times for the
Mountain West ever since it was established in 1886. Lagoon boasts over 50 exhilarating rides and attractions including: gravity
deifying roller coasters, river rapids, launch towers, family rides, Lagoon A Beach waterpark, to a historic Pioneer Village. Lagoon also
provides top notch musical entertainment along with many food concessions, midway games and retail shops.
Check out these great videos of Lagoon!
http://youtu.be/quTilt2Y8AY
http://youtu.be/he8WgDECdlM
PC63438
Position Code:
City:
State:
Farmington
UT
Gender Preference:
No Preference
English Level:
Conversational
Minimum Age:
18
Earliest Start Date:
5/20/2015
Earliest End Date:
8/25/2015
Latest Start Date:
6/6/2015
Latest End Date:
9/29/2015
Position Details
Average Hours/Week:
Lagoon will provide on average 40 hours per week over the course of June, July, and August. However, employees may work 50 to
60 hours per week depending on the desire of the employee, employee performance, and business levels.
Typical Schedule:
Employees must be willing and able to work a variable work schedule each week including evenings, weekends and holidays.
Schedule times may be as early as 7 AM and as late as 1 AM. Employees must, at minimum, have at least one (1) day off per week.
Position Description:
Position Description:
Under general supervision, the Food and Beverage Employee is responsible for performing a variety of duties while properly operating
Lagoon’s food concession stands in accordance to Lagoon’s policies and procedures. Food And Beverage Employee prepare and
serve food to Lagoon’s guests and follow proper sanitation procedures to keep a clean and orderly work area.
All Food and Beverage Employees are required to obtain a valid Davis County Food Handler’s Permit and to follow all food safety
guidelines as outlined by the Davis County Department of Environmental Health, as well as Lagoon’s policies and procedures.
Participant will be required to pay for the Food Handler Permit course and test.
Required Duties:
Food and Beverage Employees will be taking guests’ orders at food locations and must have the ability to handle cash, operate a
cash register and credit card machine, as well as count back change in accordance to Lagoon’s cash handling and cash control
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Position Details
policies and procedures.
The Food and Beverage Employee will prepare, cook, and serve food products as trained by Food Management in an efficient and
timely manner.
The Food and Beverage Employee will complete daily cleaning inside and outside before, during, and after the operational hours of
the food service locations. Cleaning duties will include washing windows, sweeping, mopping, washing dishes, cleaning counters,
wiping guest tables, emptying garbage cans, and cleaning food service equipment including warmers, ovens, dishwashers, shelves,
fridges, freezers, etc.
The Food and Beverage Employee must monitor and respond to inappropriate guest behavior, including enforcing rules and
restrictions, regulating guests’ actions, and requesting assistance from Security and the Food Supervisors if necessary.
The Food and Beverage Employee will operate food service locations during normal and unusual conditions.
The Food and Beverage Employee must exhibit a high degree of motivation toward ensuring guest satisfaction by displaying an
aggressively friendly approach to service guests. In addition, the Food and Beverage Employee must be able to deal with many
guests each day in a positive and friendly manner. Also closely monitor food area to ensure a safe operation and prevent theft.
The Food and Beverage Employee must be flexible to work in different food service locations and must be knowledgeable in all work
stations.
During training periods, the Food and Beverage Employee must be able to read and assimilate information provided in the Food
Division’s Manual and the Seasonal Employee Handbook, and comprehend verbal instructions from the training Food Area
Supervisor. Food employees are required to exhibit an orientation to sales, and subsequently, employees are required to exhibit
adequate communication skills.
The Food and Beverage Employee will be working around high noise levels resulting from amusement rides and various food service
equipment. The Food Service Worker must be able to remain focused on the job while dealing with interruptions from guests and/or
other employee contact.
All other duties as assigned by management.
Skills Required:
• Able to communicate effectively in a professional manner with co-workers, supervisors, subordinates, vendors, and Lagoon
guests.
• Able to learn and understand all policies and procedures pertinent to the department and the job.
• Able to make quick and effective decisions.
• Able to complete basic math calculations.
• Able to follow verbal and written directions.
• Able to follow safety practices and be safety conscious.
• Able to deal with guests in a friendly, but firm manner.
• Able to work effectively independently as well as with a group.
• Able to learn, comprehend, and enforce Lagoon policies and procedures.
• Able to handle multiple tasks simultaneously.
• Able to handle stressful situations in a calm, professional manner.
• Able to learn and operate a cash register and credit card machines quickly and efficiently at the same time as interacting with our
guests.
• Able to accept, handle, and make change with U.S. currency.
• Able to follow daily operational and closing procedures in order to maintain cleanliness, sanitation, and organization in all work
areas.
• Able to respond quickly to unusual situations during normal operation, including power failure and fire alarms.
• Able to handle minor complaints and suggestions from our guests in a calm and professional manner.
• Clean work area daily or more often, as needed.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions of the job.
• Able to regularly use hands to finger, handle, and feel.
• Must have full use of hands, arms and legs to reach and operate equipment.
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Position Details
• Able to move equipment which would include pushing, pulling, bending, and lifting.
• Able to stand and/or walk for up to (8) hours.
• Able to walk quickly to/from job locations up to 1 (one) kilometer distance.
• Able to regularly lift and/or move up to 40 pounds.
• Must have good hearing and visual acuity to observe equipment, Lagoon guests, etc.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust
focus.
• Able to read and understand daily checklists.
• Able to speak to give other employees and guests verbal instructions.
• Able to work in a considerably noisy environment from equipment and amusement rides.
• Able to perform work duties outside in varying weather conditions prevalent at the time.
• Requires early arrivals and/or late night departures.
Supplies Required:
Lagoon will supply each participant with their uniform shirt. Each participant will be responsible for supplying their uniform pants or
shorts, as well as solid colored shoes. Shoe must be comfortable and may not be open-toed. Pants or shorts must be tan or light
brown in color.
Food and Beverage Employees MUST WEAR PANTS. Shorts are NOT permitted for Food and Beverage Employees.
Dress Code: Each participant must wear an approved Lagoon uniform at all times while on duty and must adhere to the following
uniform standards:
• Uniform shirt must be tucked in at all times.
• ID Cards must be visible while working.
• Pants and shorts should be light in color: cargo pants/shorts, extreme flares, or frayed bottoms are not acceptable.
• Shorts should have a low sole and be a solid color. Shoes and/or shoelace color may not be extreme. Opened toed shoes are not
allowed.
• Hats, whether required by your department or not, must be a Lagoon issued had.
• Jackets, sweatshirts, hats, lanyards, or other optional uniform accessories employees choose to wear must be Lagoon issued and
purchased at the employee’s expense.
Grooming: Lagoon maintains a strict Personal Appearance Policy. Employees are expected to present a neat, well-groomed
appearance and a courteous disposition. At Lagoon, we feel that these qualities go further than any other factor in making a favorable
impression on the public and your fellow workers. All Lagoon employees must follow the same basic guidelines concerning personal
grooming:
• A neat haircut with no extreme hairstyles. Male employees’ hair should be off the collar. If your hair does not meet these
standards, a Lagoon hat may be purchased to cover your hair.
• Beards and mustaches are permitted if they are fully grown and are kept trimmed and neat.
• Jewelry may be worn if it is in good taste and will not interfere with your safety. Exposed piercings or gauges, other than earrings
on female employees, are not allowed. Male employees may not wear earrings or gauges while in uniform.
• No extreme make-up.
• Employees may be asked, and must agree, to cover tattoos while on duty.
Drug and Alcohol: Possession, consumption, or being under the influence of alcoholic beverages or dugs on the premises at any time,
on or off the clock, or prior to reporting to work will not be tolerated.
Required Duties:
Skills Required:
All Food and Beverage employees are required to obtain a valid Davis County Food Handler’s Permit and to follow all food safety
guidelines as outlined by the Davis County Department of Environmental Health, as well as Lagoon’s policies and procedures.
Supplies Required:
Supplies Cost:
Company Policies:
Drug Screening: Employee's may be required to be drug tested if there is a work related accident and we have reasonable suspicion
of drug use. Dress Code: Participant must provide tan pants, no cargo pants allowed. Shoes must be closed-toe and a solid color
such as white, black, gray or brown.
Interview Required?:
Yes
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Position Details
Additional Information:
Lagoon is only open on weekends in September and October. Beginning in late August hours available to work will decrease.
Pay Rate:
USD 7.50
Pay Frequency:
Twice Monthly
Pay Notes:
To be eligible for the $1.00/hour end of season bonus, participants must work until the pre-arranged end date which shall be no earlier
than August 31, 2015.
Rent for employee housing will be payroll deducted. Lagoon will not accept cash payment.
Any purchases made, includ
No
Overtime Available?
Overtime Rate:
Days Before Start of Work:
Tipped Position?
Accepts Couples?
Accepts Groups?
0
No
Yes
Yes
Second Job Allowed?
Yes
Company Provided Housing?
Yes
Arrival Information
Recommended Airport:
Salt Lake City International Airport (SLC)
Nearest Bus Station:
It is not recommended to arrive by bus. If you do choose to arrive by bus there is a Grey Hound Station located in Salt Lake City,
Utah.
Nearest Train Station:
It is not recommended to arrive by train. Amtrak trains service Salt Lake City. The Amtrak station is approximately 20 kilometers from
Lagoon Park. The address is: 340 South 600 West Salt Lake City, UT 84101
Transportation to Company:
Please provide David Gray or Tiffany Black with your travel arrangements at least two weeks prior to your arrival. Email arrangements
to [email protected].
Reporting Instructions:
Report to Lagoon on your assigned orientation date agreed upon at Job Fair.
Travel Instructions:
Please provide David Gray or Tiffany Black with your travel arrangements at least two weeks prior to your arrival. Email arrangements
at least two weeks in advance to [email protected].
Nearest Social Security Office:
202 WEST 400 SOUTH SALT LAKE CITY , UT 84101
Social Security Instructions:
Lagoon will provide each participant with an application form and assistance in filling out the application. Lagoon will also provide
assistance to the local Social Security Office. Your employer will be able to pay you before you receive your Social Security Number.
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Position Details
Area Information
Area Information:
Area Description: Salt Lake City, often shortened to Salt Lake or SLC, is the capital and the most populous city in the state of Utah. As
of the 2011 estimate, the Salt Lake City metropolitan area has a total population of 1,145,905. Salt Lake City is further situated in a
larger urban area known as the Wasatch Front, which has a population of 2,328,299. Salt Lake City lies in a mountain valley with the
Wasatch Mountains to the east and north. Salt Lake CityÕs elevation is 1,320 meters above sea level. Websites: www.utah.com;
www.lagoonpark.com Climate: Average summer temperature (June-August) is approximately 30 degrees Celsius. Altitude: 1425
Meters Nearest Major Cites: Salt Lake City, UT
Cultural Opportunities:
There are many activities available in the area including shopping, clubs, museums, art galleries, cultural events, amusement parks,
water parks, and outdoor activities including hiking, soccer, basketball, and swimming.
Website:
https://www.lagoonpark.com/
Additional Website Info:
Accomodation Option: Lagoon Housing for THAI PARTICIPANTS ONLY (due to shorter program dates)
Address:
Type:
Weber State University - University Village
3848 Harrison Blvd
Ogden UT
84408 - United States
Apartment
Company Arranged:
Yes
Company Recommended:
Yes
Description:
http://www.weber.edu/Housing/pics-uv.html
All housing is “Apartment Style” housing with kitchen, bedroom and bathroom. Lagoon will provide each apartment with a bed
mattress pillow and sheets. All other apartment furnishing will be the participant’s responsibility upon arrival.
Apartments are located at Weber State University which does not permit alcohol on the premise or in the apartment.
All housing is NON SMOKING.
Each apartment will have (4) four persons per apartment and (1) one person per bedroom.
Each participant will be required to sign a LAGOON HOUSING AGREEMENT upon arrival.
Participants must remain employed with Lagoon and remain in the Intrax Work/Travel program to stay in the housing facilities.
Participants who vacate the housing prior to August 15, for any reason, will continue to be responsible for the weekly rent and will
forfeit their entire housing deposit.
Company Provides Transportation:
Transportation between Lagoon and the housing locations will be offered by Lagoon. Lagoon shuttles will run before park opening and
after park closing only. There are no midday shuttles provided. Although Lagoon provides a shuttle each participant is still responsible
for getting them self to work at their scheduled time and back home again.
Estimated Weekly Cost:
USD 90.00
Additional Weekly Cost:
Additional Cost Description:
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Position Details
http://www.weber.edu/Housing/pics-uv.html
All housing is “Apartment Style” housing with kitchen, bedroom and bathroom. Lagoon will provide each apartment with a bed
mattress pillow and sheets. All other apartment furnishing will be the participant’s responsibility upon arrival.
Apartments are located at Weber State University which does not permit alcohol on the premise or in the apartment.
All housing is NON SMOKING.
Each apartment will have (4) four persons per apartment and (1) one person per bedroom.
Each participant will be required to sign a LAGOON HOUSING AGREEMENT upon arrival.
Participants must remain employed with Lagoon and remain in the Intrax Work/Travel program to stay in the housing facilities.
Participants who vacate the housing prior to August 15, for any reason, will continue to be responsible for the weekly rent and will
forfeit their entire housing deposit.
Company Provides Transportation:
Transportation between Lagoon and the housing locations will be offered by Lagoon. Lagoon shuttles will run before park opening and
after park closing only. There are no midday shuttles provided. Although Lagoon provides a shuttle each participant is still responsible
for getting them self to work at their scheduled time and back home again.
Additional Information:
Housing charges will be payroll deducted from the participants pay check.
Commute Options:
Commute Cost:
Bus
USD 0.00
Company Provides Transportation:
Estimated Distance to Company:
Gender Restrictions:
Features:
Yes
24 Kilometers
None
Kitchen
Features Description:
http://www.weber.edu/Housing/pics-uv.html
All housing is “Apartment Style” housing with kitchen, bedroom and bathroom. Lagoon will provide each apartment with a bed
mattress pillow and sheets only.
Additional Information:
A required $150 housing deposit is required for each participant prior to arrival. Housing Deposits may be paid with a credit card
online at www.lagoonpark.com/workandtravel
Accomodation Option: Lagoon Housing
Address:
Type:
Lagoon Housing
540 W 1425 N
Layton UT
84041 - United States
Apartment
Company Arranged:
Yes
Company Recommended:
Yes
Description:
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Position Details
All housing is “Apartment Style” housing with kitchen, bedroom and bathroom. Lagoon will provide each apartment with a bed
mattress pillow and sheets. All other apartment furnishing will be the participant’s responsibility upon arrival.
All housing is NON SMOKING.
Each apartment will have 5-7 persons per apartment depending on size and number of bedrooms. Each bedroom will have a
minimum of 3-4 participants. Lagoon will not guarantee rooms for individuals or couples.
Each participant will be required to sign a LAGOON HOUSING AGREEMENT upon arrival.
Participants must remain employed with Lagoon and remain in the Intrax Work/Travel program to stay in the housing facilities.
Participants who vacate the housing prior to August 31, for any reason, will continue to be responsible for the weekly rent and will
forfeit their entire housing deposit.
Company Provides Transportation:
Transportation between Lagoon and the housing locations will be offered by Lagoon. Lagoon shuttles will run before park opening and
after park closing only. There are no midday shuttles provided. Shuttles will only be provided on weekends in May and September
(through September 15th). Although Lagoon provides a shuttle each participant is still responsible for getting them self to work at their
scheduled time and back home again.
Estimated Weekly Cost:
USD 75.00
Additional Weekly Cost:
Additional Cost Description:
A required $150 housing deposit is required for each participant prior to arrival. Housing Deposits may be paid with a credit card
online at www.lagoonpark.com/workandtravel
A $100 refund may be available upon departure based on the condition (cleanliness, damage etc.) of the apartment. Departure from
the housing prior to August 31 or your end date will result in forfeiture of the entire housing deposit. More details on the housing
deposit refund will appear on the Lagoon Housing Agreement.
Apartment furnishing such as utensils, cooking equipment, blanket, etc. will be the participant’s responsibility upon arrival
Utilities (gas and electricity) are included in the weekly housing cost. If the total cost exceeds $80 per month, participants of the
apartment will be charged equally the balance.
Additional Information:
Housing charges will be payroll deducted from the participants pay check.
Commute Options:
Commute Cost:
Bus
USD 0.00
Company Provides Transportation:
Estimated Distance to Company:
Gender Restrictions:
Features:
Yes
15 Kilometers
None
Kitchen
Features Description:
All housing is “Apartment Style” housing with kitchen, bedroom and bathroom. Lagoon will provide each apartment with a bed
mattress pillow and sheets. All other apartment furnishing will be the participant’s responsibility upon arrival.
Additional Information:
A required $150 housing deposit is required for each participant prior to arrival. Housing Deposits may be paid with a credit card
online at www.lagoonpark.com/workandtravel
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Position Details
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