feStreamXMS Datasheet

End to end visibility into your IPTV network to detect and correct
problems before customer QoE is impacted.
Main Features
 Automatically tests up to 500 channels and indicates pass/fail results.
 24x7 monitoring with instant notification via text and email.
 Full Motion Picture video preview of any IPTV stream.
 Test at video head end, central office or customer premises.
 Comprehensive Video, IP core and Transport Stream statistics to pinpoint root cause of
problems.
 Advanced Video and Audio Perceptual Quality Metrics including MOS score.
 Summary and detailed report generation.
 Supports IPTV, Microsoft Mediaroom and OTT video streams.
 Monitor feStream Analyzer running at customer premises
Frederick Engineering, Inc.
832 Oregon Avenue, Suite M
Linthicum, MD 21090
www.festream.com
Phone: 410-789-7890
Fax: 410-789-7670
e-Mail: [email protected]
feStream XMS – Xpert Monitoring System (XMS) is a powerful client-server system that provides operators with end to end visibility into IPTV networks, to detect degrading conditions before customer satisfaction is impacted. Unlike other IP-based monitoring systems, XMS utilizes deep packet inspection algorithms to compute a set of comprehensive metrics that allow a service operator to pinpoint the root
cause of problems affecting the delivery of IPTV services.
Monitor IPTV service availability 24x7
feStream XMS – Xpert Monitoring System (XMS) is a powerful client-server system that
provides operators with end to end visibility into IPTV networks, to detect degrading conditions
before customer satisfaction is impacted. Unlike other IP-based monitoring systems, XMS utilizes deep packet inspection algorithms to compute a set of comprehensive metrics that allow a
service operator to pinpoint the root cause of problems affecting the delivery of IPTV services.
It’s no surprise that TV viewers, advertisers and content providers have come to expect
near-perfect video quality. Why not? They have depended on reliable high quality video for the
last 20 years. When introducing new IPTV services, including video on demand (VoD) and
Over the Top (OTT), the TV viewer will compare the new service to the old and automatically
expect the new service to match or exceed the old in terms of picture quality and availability.
Even infrequent occurrences of lip-sync problems, tiling or an extra second requirement to
change channels will feel disruptive to customers and contribute to potential churn.
The TV viewers, advertisers and content providers don’t care that video quality can be affected by compression and encoding techniques at the head end. They don’t care that the
video may be sent using a connectionless protocol (no retransmission for dropped packets)
from the head end to the central office. They don’t care that IP core network congestion can
affect video quality. All they care about is that high quality video service is delivered to the endpoint.
feStream XMS – Xpert Monitoring System (XMS) is a powerful client-server system that provides operators with end to end visibility into IPTV networks, to detect degrading conditions before customer satisfaction is impacted. Unlike other IP-based monitoring systems, XMS utilizes deep packet inspection algorithms to compute a set of comprehensive metrics that allow a service operator to pinpoint the root
cause of problems affecting the delivery of IPTV services.
For TV viewers, advertisers and content providers, a five second drop-out during prime time is considered a major failure. It doesn’t matter that poor video quality was due to technical issues, human error
or equipment malfunction. If the video quality is not restored quickly, the new services will quickly be
labeled as problematic and unreliable. Restoring the operator’s service reputation is both a time consuming and costly process. Bad press travels quickly with just a few negative tweets and emails. A perception of poor video service and/or video quality by the general public can do considerable harm to a
service provider.
The only way to avoid such potential bad publicity is to actively manage the service quality in the
network. This implies a need for continuous monitoring so that potential problems can be detected and
corrected as fast as possible. Continuous monitoring of IPTV video services can be achieved costeffectively by deploying feStream XMS Xpert Monitoring System. With comprehensive alarming and
monitoring capabilities, understanding the real-time and historical behavior of your IPTV delivery system
is an absolute requirement. Controlling OPEX and eliminating churn is vital for any Operator looking to
rapidly expand its subscriber base and, especially important, retain its existing customer base.
Once the XMS server platform is located at a key monitoring point on the network, it will monitor the
availability and performance of up to 500 channels. For every channel it receives, it will maintain around
75 performance metrics in its internal database so that when the XMS server detects a problem on a
particular channel, it already has a summary of key information, ready to pass to the XMS client when it
connects to the XMS server. The XMS server can be configured to automatically alarm service technicians via text or email when video degradation is detected. The operator can configure the threshold
values and alarm methods when initializing the server.
End to end visibility into your IPTV network
The XMS client can connect to the XMS server anytime or it can stay connected all the time as a
24x7 monitoring console. When the client connects to the server, the client will display all the channels
being monitored, their availability hour-by-hour, pass-fail status and whether an alarm is pending. When
the XMS client selects a channel to test, a video preview of that channel begins to run, providing quick
assurance that IPTV services are available.
However, just watching the video is not sufficient to qualify IPTV services. The XMS client will
combine the information stored on the server for the channel under test with its own analysis for the
channel and present pass/fail results. For those channels that indicate a failure, you can expand the
client monitoring screen to see which performance metrics contributed to the failure status.
Detailed summary for cause of alarms
From this detailed summary view, you can see if the failure was caused by any of the following:
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Low MOS score for audio and video
Excessive PCR jitter
Excessive Packet Loss
TR 101290 Transport Stream Errors (Priority 1/2)
% of time the video is static, frozen or blank
From the detailed summary, the XMS client can drill down into further detail with a comprehensive set of
metrics that can be used to pinpoint the cause of IPTV delivery problems. These are the same metrics
utilized in feStream IPTV Expert Analyzer.
Detailed metrics to determine root cause of IPTV service disruption
Two graphs offer a set of comprehensive user-defined statistics, which guarantee a service technician
has all of the necessary IPTV vital signs at their disposal to time-correlate with other results. Additional
QoS diagnostics are organized in three categories: Perceptive Quality Metrics, Video Stream Metrics
and Transport Stream Metrics. This comprehensive analysis suite insures that a technician can
quickly verify IPTV service quality and easily resolve issues such as pixilation, frozen codecs, blank
screens, service disruption and more.
The XMS Monitoring System can be an invaluable asset to a service technician qualifying IPTV services at the customer premises with feStream Analyzer. The technician can connect to XMS at the
central office for example to compare video or other performance metrics with those obtained at the
customer premises running feStream Analyzer, thus isolating the location of the problem.
The XMS client can generate test reports for either individual video streams tested, or for all of the
video streams tested. All results can be saved to disk as a PDF file so that the service operator can
leave with a complete report of all results. The graphical user interface is neatly laid out and allows
the operator to select to display only the key parameters they are interested in seeing. The feStream
XMS client can generate summary and detailed reports.
Summary report with key measurements and pass/fail results
Comprehensive reports in PDF format
Specifications
Physical Layers Supported -
Video Perceptual Quality Metrics -
10/100/1000 Ethernet
Recognized Video Compression Standards
MPEG2, MPEG4 part 2&10 (H.264).
Signaling Protocols IGMP v2/v3
STB Emulation PID channel list & multicast address
Channel name
Channel auto scan
Active stream source and destination addresses
Video codec
Stream content (PID with bitstream)
Video preview ( live full frame)
Simultaneous multiple streams operation
Video Description Information IP source address
IP destination address
Source port
Destination port
Protocols
Codec type
Group of picture type
Current GOP length
Average GOP length
Max GOP length
Average gap of I frame
Frame width
Frame height
Frame rate
Is interlaced
Average number of slices in I frame
Reference clock rate
Transport Packets Metrics Packets received
Lost
Discarded
Corrected
Out of sequence
Duplicated
Lost %
Corrected %
Discarded %
Out of sequence %
Duplicated %
Burst count
Burst loss rate
Average burst length [pkts}
Gap count
Gaps loss rate
Average gap length [pkts]
Instantaneous absolute MOS
Minimal absolute MOS
Average absolute MOS
Maximum absolute MOS
Instantaneous relative MOS
Minimal relative MOS
Average relative MOS
Maximum relative MOS
Instantaneous audio/video MOS
Minimal audio/video MOS
Average audio/video MOS
Maximum audio/video MOS
Transmission quality:
EPSNR
EPSNR(ATIS)
Degradation Factors:
Lost
Discarded
Codec quantization level
Codec bandwidth restrictions
Frame resolution
Frame rate
GOP length
Available network bandwidth
Audio/video synchronization
Recency
MPEG2-TS TR101290 Priority 1 Last errors
TS sync loss count
Sync byte error count
PAT error count
PAT2 error count
Continuity error count
PMT error count
PMT2 error count
PID error count
RTP Packets Metrics (Carrying MPEG2-TS)
Packets received
Corrected
Lost
Discarded
Out of sequence
Duplicated
With timestamp errors
Video Jitter Frame inter arrival jitter
I frame inter arrival jitter
Average frame arrival delay
Peak frame arrival delay
Video Scene Analysis Metrics Instantaneous detail level
Instantaneous motion level
Instantaneous panning level
Static image proportion
High detail proportion
Low detail proportion
High panning proportion
Low panning proportion
High motion proportion
Low motion proportion
Audio Description InformationIP source address
IP destination address
Source port
Destination port
Type
Transport protocol
Codec Type
Number of channels
Reference clock
Jitter Metrics (RFC3550) Packet to packet delay variation
Max packet to packet delay variation
LAN Port
Audio Perceptual Quality Metrics Minimal MOS
Average MOS
Maximum MOS
Instantaneous MOS
Degradation factors
Lost
Discarded
Codec
Recency
MPEG2-TS TR101290 Priority 2 Last errors
Transport error count
CRC error count
PCR error count
PCR repetition error count
PCR discontinuity error count
PCR accuracy error count
PTS error count
CAT error count
Frederick Engineering, Inc.
832 Oregon Avenue, Suite M
Linthicum, MD 21090
www.festream.com
Interface
Status
Type
Speed
Support multicast
Details
Physical address
IP address
Subnet mask
Default Gateway
DNS server
IPv4/v6 statistics
Received and Sent
Bytes
Packets
Unicast packets
Packets with errors
Packets discarded
Non unicast packets
Phone: 410-789-7890
Fax: 410-789-7670
e-Mail: [email protected]