will get you moving!

SERVICE FEES
Temporary Checks $2.00 per 10 checks
Check Printingfirst 50 checks are free
(prices depend on check style)
Wire Transfer (incoming)
no charge
Wire Transfer (outgoing)
$10.00
Western Union
$18.00
FedEx Overnight Mailing
$15.00
ATM Foreign Transaction (First 5 free) $1.00
ATM Balance Inquiry (First 5 free)
$.50
Checks/ACH returned NSF
$25.00
Debit/Checks/ACH Paid NSF from Savings $5.00
Checks/ACH Negative Balance Charge $25.00
Deposited Item Return
$20.00
Stop Payment
$20.00
Levy/Garnishment
$25.00
Returned Mail: Bad Address (per item) $5.00
Excessive Savings Withdrawals
(after 6 per month) $.10 each
Card Replacement
$5.00
Statement Copies
$2.00
Transaction History Statement $2.00
Document Copies (per page)
$1.00
Account Research (per hour)
$20.00
Inactive Account Fee
$5.00 quarterly
Below Par Value Fee
up to $5.00
Cashier’s Check
$2.00
Delinquent Loan Fee (after 10 days) $20.00
ABFCU MISSION STATEMENT
The mission of Arkansas Best Federal Credit
Union is to optimize the value of products
and services offered to our members.
ABFCU Update is published quarterly to inform members and their
families of the many services and benefits provided by Arkansas Best
Federal Credit Union.
Please direct all inquiries or comments regarding this publication to:
ARKANSAS BEST FEDERAL CREDIT UNION
P.O. Box 17020, Fort Smith, AR 72917-7020
479-649-2060 or 800-227-8968
Fax: 479-649-2070 or 800-664-0334
www.abfcu.org
Hours of operation: 8 a.m. to 5 p.m., Monday through Friday.
Drive-up window service 7:30 a.m. to 6 p.m. Monday through Friday.
STAN Voice Response System is available 24 hours-a-day by calling
1-800-290-6505 or 479-649-9495.
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Federally insured
by NCUA
Find Us On
IRAs are a Great Way to Save!
It’s important to start saving for your future, no matter your age. Now’s a great
time to open an IRA (Individual Retirement Account) at your credit union. Let
our experts help you get started soon so you can take full advantage of your IRA
deduction during tax season next year.
BOOM WINNERS
Each quarter, ABFCU draws four winners from our BOOM Account holders,
and each receives a $25 reward, deposited directly into their BOOM Account.
Congratulations to our winners!
To qualify, you must be between the ages of 13 and 19 years old and have an active
BOOM Account at ABFCU. If you deposit a minimum of $5 into your account,
your name is entered in the quarterly drawing.
Anthony
Grabin II
Connor
Ebersviller
Max
Hosselkus
Tanisha
Freeman
Crown Point, IN
13
Lakeville, MN
17
Boise, ID
14
Hampton, GA
16
To open a BOOM Account or to learn more about developing good saving habits, call
1-800-227-8968 or 479-649-2060 to speak with an ABFCU member representative.
A QUARTERLY PUBLICATION FOR MEMBERS OF ARKANSAS BEST FEDERAL CREDIT UNION
2nd QUARTER 2015
OUR LOW RATE CREDIT CARDS
WILL GET YOU MOVING!
MOVE your balances to
an ABFCU Credit Card
and take advantage of
this great low rate.
Thanks for saving at Arkansas Best Federal Credit Union!
Apply For A Loan Anyplace, Anytime, on Any Device
Our members all lead busy lives, with plenty on their “to-do” lists each day. That’s
why we offer a quicker, more convenient way to apply for loans: you can apply online
or using your smartphone or tablet, any time of day or night, from anyplace you
happen to be! No need to call a loan officer or drive to the credit union, unless you
prefer one of those methods.
You can apply for a car loan, a debt consolidation loan, a credit card – most any of
the loans we offer – whenever the mood or the need strikes. You can apply for a loan
while you’re walking the dog, eating your lunch, watching TV…anyplace you have an
Internet connection or can use your smartphone. Plus, you’ll receive a response soon
after applying. To access a loan application, just download our app, or go to ABFCU.
org on your computer, smartphone or tablet and select the “Apply For a Loan” tab.
For more information, give us a call at 479-649-2060 or 800-227-8968.
MAKE A STOP BEFORE YOU SHOP!
When you're planning a new or used car or truck purchase, contact
your credit union first! We'll check Chrome/NADA Carbook for you to
determine the vehicle's true value. New automobiles may be financed
up to 110%, plus certain enhancements and sales tax. Financing is available for up to
approximately 84 months, dependent upon individual member and collateral. Used
automobiles may be financed up to 105% of retail value for autos up to 10 years old.
Need help after hours? Use our FREE AskAuto® app! Find information about the
vehicles you are interested in and apply for a loan, all from your mobile device!
–No Annual Fee
–25-day Grace Period
on Purchases
–Same Interest Rate
for Cash Advances*
–Easy Payment
Options
–$0 Fraud Liability
Transfer your balances today!
Call 479-649-2060 or 800-227-8968 to get started.
*Annual Percentage Rate is subject to change the day after next month’s statement date to reflect any change in the index and will be determined by the
Prime Rate on the 15th of each month as published in the Wall Street Journal. **Finance charges apply on all cash advances from date of advance.
PAPER STATEMENT FEE NOTICE
Starting in June 2015, ABFCU will implement a $1 paper statement
fee per statement for members who choose to receive paper
statements.
You can easily avoid this fee by enrolling in FREE eStatements. Just
log onto online banking at ABFCU.org and click the eStatements tab.
Fee will be waived for members under age 18 and over age 60.
Why should you enroll
in eStatements?
- Good for the environment
- Get your statements faster
- Easy and convenient access
- More Secure
- They’re FREE
YOUR CREDIT
UNION TEAM
ABFCU MANAGEMENT
Norma Meares President/CEO
Barbara Kennedy Lending Manager
Nancy Henry Member Service Manager
Ron Lee Financial/IS Manager
PRIVACY NOTICE
FACTS
Why?
What?
How?
MEMBER SERVICE DEPARTMENT
Sharon Steele New Accounts
Staci Cox Checking Accounts Representative
Wendy McKay Checking Accounts Representative
Laura Worden Member Service Representative
Brenda Bell Member Service Representative
Melissa Noble Member Service Representative
Linda Burwell Member Service Representative
Jessica Fields Member Service Representative
Jordan Wilburn Telephone Receptionist
LOAN DEPARTMENT
Cathy Harris Loan Officer
Kathy Hyatt Loan Officer
Carrie Jerrell Loan Officer
Becky White Loan Processor
Betty Brandon VISA Specialist
Debra Ruth Collector
Donna Jones File Clerk
Financial companies choose how they share your personal information. Federal law gives consumers the
right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and
protect your personal information. Please read this notice carefully to understand what to do.
The types of personal information we collect and share depend on the product or service you have
with us. This information can include: Social Security number and income, Account balances
and payment history, or Credit history and credit scores
All financial companies need to share members’ personal information to run their everyday business.
In the section below, we list the reasons financial companies can share their members’ personal
information; the reasons Arkansas Best Federal Credit Union chooses to share; and whether you can
limit this sharing.
Reasons we can share your
personal information
Does Arkansas Best
Federal CU share?
Can you
limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your
account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes –
to offer our products and services to you
Yes
Yes
For joint marketing with other financial companies
Yes
Yes
For our affiliates’ everyday business purposes –
information about your transactions and experiences
No
We don’t share
For our affiliates’ everyday business purposes –
information about your creditworthiness
No
We don’t share
For our affiliates to market to you
No
We don’t share
For nonaffiliates to market to you
Yes
Yes
To limit
our
sharing
• Call 800-227-8968 – our menu will prompt you through your choice(s) or
• Visit us online: www.abfcu.org
Please note: If you are a new member, we can begin sharing your information immediately from
the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions?
Call 479-649-2060, 800-227-8968 or go to www.abfcu.org
FINANCIAL / COMPUTER OPERATIONS
Mary Deaton GL Accountant
Sylvia Carter System Administrator
David Treat Network Administrator
Kameron Beeler Computer Assistant
YOUR CREDIT UNION VOLUNTEERS
BOARD OF DIRECTORS
Phillip Burns Chairman
Bryan Swaim Treasurer
Kay Lynn Clay Secretary
Gary Caldwell
Dan Griesse
Leo Sharum
Greg Adams
Matt Meeks
Thurman Smith
Chad Lane
Freddie Hoyt
SUPERVISORY COMMITTEE
Laura Haney Chairman
Gwen Martin
Jeff Brewer
Janet LeRoy Internal Auditor
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WHAT DOES ARKANSAS BEST FEDERAL CREDIT
UNION DO WITH YOUR PERSONAL INFORMATION?
Who we are
Who is providing this notice?
Arkansas Best Federal Credit Union
What we do
How does Arkansas Best
Federal CU protect my personal
information?
To protect your personal information from unauthorized access and
use, we use security measures that comply with federal law. These
measures include computer safeguards and secured files and buildings.
How does Arkansas Best Federal
CU collect my personal
information?
We collect your personal information, for example, when you
• open an account or deposit money
• make a wire transfer or apply for a loan
• use your credit or debit card
Why can’t I limit all sharing?
Federal law gives you the right to limit only
• sharing for affiliates’ everyday business purposes – information about
your creditworthiness.
• affiliates from using your information to market to you
• sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to
limit sharing.
What happens when I limit sharing
for an account I hold jointly with
someone else?
Your choices will apply to everyone on your account.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and
nonfinancial companies.
• Arkansas Best Federal CU has no affiliates
Nonaffiliates
Companies not related by common ownership or control. They can be financial and
nonfinancial companies.
• CUNA Mutual Insurance
Joint marketing
A formal agreement between nonaffiliated financial companies that together market
financial products or services to you.
SAVE THE DATE
FOR ABFCU’S ANNUAL MEETING
APR
15
Just a reminder, this year’s annual membership
meeting is scheduled for 4:30 p.m. on
Wednesday, April 15, at the credit union in
Fort Smith. We hope to see you there!
Now's a Great Time to Open
a New Checking Account
By opening a
Checking Account
at ABFCU, you’re
opening the door
to the benefits
of a credit union:
lower fees,
better loan rates
and superior
service!
• Deposit Checks from Your Smartphone
• 5,000 Shared Branches Nationwide
• FREE eServices, eStatements & Mobile App
• FREE Online Banking & Bill Pay
• Surcharge-Free ATM Access
• Person to Person Transfers (POP)
• No Minimum Balance
• No Monthly Service Charge
• No Per Check Charges
• Earn Dividends
• FREE Debit/ATM Card
• Overdraft Protection
RATE WATCH
Certificate Accounts (effective March 2, 2015)
DIVIDEND
AMOUNT
TERM RATEAPY*
$1,000 – $9,999
6 Months 12 Months
24 Months
36 Months
0.30%
0.45%
0.65%
0.95%
0.30%
0.45%
0.65%
0.95%
$10,000 – $19,999
6 Months
12 Months
24 Months
36 Months
0.35%
0.50%
0.70%
1.00%
0.35%
0.50%
0.70%
1.00%
$20,000 – $49,999
6 Months
12 Months
24 Months
36 Months
0.40%
0.55%
0.75%
1.05%
0.40%
0.55%
0.75%
1.05%
$50,000 or more
6 Months
12 Months
24 Months
36 Months
0.45%
0.60%
0.80%
1.10%
0.45%
0.60%
0.80%
1.11%
*Annual Percentage Yield. Rates are subject to change without notice.
Contact the credit union for applicable fees and terms.
Savings Accounts (effective March 1, 2015)
DAILY DIVIDEND
APY*
Checking Account
Regular Savings Account
Special Savings Account
Vacation Savings Account
Christmas Savings Account
Individual Retirement Account
0.05%
0.10%
0.20%
0.10%
0.10%
0.20%
*Annual Percentage Yield. Rates are subject to change without notice.
Contact the credit union for applicable fees and terms.
Loan Rates (effective March 1, 2015)
Call ahead for your loan pre-approval!
LOAN TYPE
ACH NOTICES
All items or Automated Clearing House (ACH) transfers credited to our account
are provisional until we receive final payment. If final payment is not received,
we may charge your account for the amount of such items or ACH transfers and
impose a return item charge on your account. Any collection fees we incur may
be charged to your account. We reserve the right to refuse or return any item or
funds transfer.
“We will not provide you with next day notice of ACH wire transfers and other
electronic payments credited to your account. You will receive notice of such
credits on your account statements.
“Except as amended by this Agreement, electronic funds transfers we permit
that are subject to Article 4A of the Uniform Commercial Code will be subject to
such provisions of the Uniform Commercial Code as enacted by the state where
the main office of the Credit Union is located.
TERM
ANNUAL
PERCENTAGE RATE
Share Secured
144 Months
2.10%
Special Share Secured
144 Months
2.20%
Certificate Secured2.25% - 3.15%
Signature 42 Months
6.00% - 18.00%
VISA Credit Card
6.25% - 18.00%
New and Used Automobiles Up to 72 Months
1.99%*- 15.75%
New and Used Motorcycles Up to 72 Months
1.99%*- 15.75%
New and Used Boats,
Motors and Trailers
Up to 72 Months
1.99%*- 15.75%
New and Used Motor Homes,
Trailers and Campers Up to 72 Months
1.99%*- 15.75%
New Snowmobiles
36 Months
1.99%*- 15.75%
New Four Wheelers
48 Months
1.99%*- 15.75%
New Jet Skis
36 Months
1.99%*- 15.75%
Personal Lines of Credit 6.00% – 18.00%
Loan rates are subject to change without notice. Please
contact a loan officer for current rates. The rate and term
for which you qualify are based on credit-worthiness
criteria. Contact a loan officer for details regarding how
your rate and terms are determined.
*Requires a 20% down payment and automated payment.
3