REDEFINING HEALTH CARE REDEFINING HEALTH CARE

• 2016 Leadership Summit •
IN
TS
M
U
R
TS EN
REDEFINING
HEALTH
CARE
E
O
F CHANG
• October 19, 2016 • Omni Nashville Hotel •
Leadership Summit
Session Descriptions
Wednesday, Oct. 19
Special Event Pre-Registration Required
8:00 a.m.
Registration
8:30 a.m.
Welcome
8:45 a.m.
Leading Chaos and ComplexityAccountability and Value in the Reforming Health System
REGISTER
HERE!
Keynote
Tim Porter-O’Grady, DM, EdD, ScD, APRN, FAAN, FACCWS
The keynote will address health transformation, reform, and
preparing for the future influencing leadership decision-making
and value-based accountable care and the role of the clinical
leader. The focus will be on the requisite of all clinical leadership
in reformatting clinical systems and practice, as leadership
recalibrates the immediate future for triple-aim and value-driven
healthcare. Leadership implications are included for the leader
with regard to reflecting the leadership skills, capacity, and
environment necessary to support good decisions and their fit
with interdisciplinary relationships, MACRA, continuity across
populations, service innovation, and value-driven clinical practice.
This session will challenge existing mental models and help
participants think differently. Conversation will focus primarily on contextual changes in this new
world for work having an impact on the clinical leader’s obligation to create a relevant context for
reframing care delivery rather than simply focusing on reaction, action, and the usual functional
responses themselves. Discussion will center on the forces around the changes executive leaders can
expect over the short term in their role in a transformed healthcare environment.
10:15 a.m. Break
Hospitals and Health System Presentations
10:30 a.m. “The Development and Maturation of the
Tennessee Surgical Quality Collaborative” Joseph Cofer, MD FACS
Erlanger
Health System
Dr. Joseph Cofer, a founding member of the Tennessee Surgical Quality Collaborative, will present on the successes of a statewide, multi-hospital, multi-disciplinary collaborative for
surgical quality improvement and the benefits of developing a culture to share outcomes and
build trust among traditional competitors and disciplines. The quality of surgical care delivered
among the collaborative hospitals over the last seven years has improved substantially, including
reducing mortality by 34% year after year from 2009 through 2015 and avoiding $2,357,707 per 1,000 cases in the cost of complications.
10:50 a.m. “Improvements and Sustained Change through
the Implementation of High Reliability Units”
Tammy Van Dyk, RN, MSN, CPEN
East
Tennessee Children’s Hospital
East Tennessee Children’s Hospital has utilized principles and tools from high reliability training
to further their focus on patient safety across the hospital with significant and sustained results
in preventing hospital-acquired conditions. A high-reliability unit requires unit leaders and staff
to accept personal responsibility for delivering high-quality and safe care. Staff incorporates
reliability principles into their daily work to reduce errors, improve care collaboration, foster
near miss reporting, engage families, celebrate successes, and learn from failures.
Questions?
Please
at CBE
615-256-8240
or 1-800-258-9541 between 8 a.m. - 4 p.m. CST.
ACHE ACHE THA
NAB Education
NAB CNE Nursing
Trustee
Symbol
KeyforCredit
Hours:contact
Leadership Summit
REGISTER
HERE!
Session Descriptions
11:10 a.m.
“Care Management/Care Transition”
Jutanna Fulbright, RN, BSN, ACM
Morristown
Hamblen Healthcare System
Morristown Hamblen Healthcare System developed a comprehensive care management program to reduce readmissions and improve care transitions. A multi-faceted
approach was deployed with a focus on communication with primary care providers
and outreach to community post-acute services to share data, improve communication,
and address potential issues.
11:30 a.m.
“Nurse Residency Program”
Carolyn Shipley, RN, BS
Roane
Medical Center
The CNO implemented a nurse residency program at Roane Medical Center, a small,
rural hospital to improve nurse recruitment and retention. Specific goals were to
address the frequent RN turnover within the first year of employment. The program
resulted in 100% retention of new nurses for the first year, and the residency program
has been spread to other hospitals in their system.
11:50 a.m.
“Patient Blood Management:
Getting Started and Making a Difference”
Anna Rains, BSN, RN-BC
University
of Tennessee Medical Center
Red blood cell transfusion has been directly linked to increased patient morbidity and
mortality. University of Tennessee Medical Center instituted a program to implement a
patient blood management program using the AABB guidelines. Specific goals included
a 10% reduction in the annual red blood cell transfusion rate and a reduction in the
2-unit orders. Using education and feedback to providers, the transfusion rate was
decreased 12.9% and non-emergent 2-unit orders decreased by 55%.
12:10 p.m. 1:00 p.m.
Lunch/Break
“Rapid Reliability: Using Safety Briefings to Hardwire Excellence”
Michelle Smith, MSN, RN, NEA-BC
Baptist
Memorial Hospital
Baptist Memorial Hospital implemented daily Safety Briefings in January 2016 with the CNO
leading the effort and a focus on reducing CAUTIs, CLABSIs, and falls with
harm. Approximately 150 individuals attend each day for the briefing, which lasts no
more than 15 minutes. The discussion focuses on any of these conditions that may have
occurred within the past 24 hours, actions taken, and what will occur within the next 24 hours.
1:20 p.m.
“Significant CAUTI Reduction in a Tertiary Hospital Environment”
Lisa M. Smithgall, PhD, RNC-NIC, CPNP, NEA-BC
Wellmont
Holston Valley Medical Center
Wellmont Holston Valley’s Chief Nurse Executive will describe their comprehensive CAUTI
reduction program that resulted in a 50% decrease in CAUTIs since 2015. Keys to their success
included active leadership by senior administrators, competency verification for all nurses,
nurse-driven protocols and continuous audits of expected practice.
1:40 p.m.
“Stopping Medication Errors at the Door:
An Advance Medication Reconciliation Program”
Tim Pierce, DPh, JD
Fort
Loudon Medical Center
Nationwide, inaccuracies in medication reconciliation account for as much as 50% of all
medication errors. Fort Loudon’s project assessment data revealed that approximately 25%
of their medication errors were due to inaccurate medication reconciliation spurring a
new process and design. Since implementing the program, over 5500 errors have been
prevented over 18 months.
Questions?
Please
contact
Education
at 615-256-8240
orThe
1-800-258-9541
8 a.m. - 4 p.m.
CST.
Nursing
Trustee between
ACHE
NAB
NAB
CNE for
SYMBOLS
FOR
CREDIT
HOURS:
ACHE ACHETHA
NAB
CNE Nursing
CBE
CBEannual
NABACHE
Trustee
Symbol
Keyfor
Credit
Hours:
Click
full
meeting Program
At-A-GLance
Leadership Summit
REGISTER
HERE!
Session Descriptions
2:00 p.m.
“The Evolution of Transitional Care Services
at a Community Hospital”
2:55 p.m.
Casey White, PharmD, MBA, BCPS, BCNSP, BCCCP, FASHP
Cookeville
Regional Medical Center
Patricia Baise, DNP, RN, NEA-BC
Mountain
States Health Alliance
Cookeville Regional Medical Center’s pharmacy team will describe the establishment of
a focused program to improve medication reconciliation on admission and discharge
medication counseling. The program has decreased readmissions and improved
patient satisfaction scores.
2:20 p.m.
2:35 p.m.
BREAK
“Parkwest Radiation Safety and Dose Reduction Program”
Ryan Tipton, CRA, ARRT (R)(CT)
Parkwest
Medical Center
The Joint Commission and CMS guidelines require medical imaging facilities to have
programs in place to ensure that radiation use and exposure levels adhere to the
As Low as Reasonable Achievable (ALARA) principle. Parkwest Medical Center assembled a cross-functional team to create an innovative/comprehensive radiation safety
and radiation dose reduction program. The program has significantly reduced the
radiation exposure to patients and employees, by promoting/providing the resources
and education necessary to create and maintain a safe environment at the facility.
The free THA Annual Meeting mobile app will enhance your
experience and make it easy to network with your peers. We
have developed an app to put information and resources at your
fingertips. More details coming soon!
“Nurse-Patient Medication Communication Impact of
Teach-Back on Patient Satisfaction”
Research has shown that when patients and caregivers do not adequately understand
medication teaching, it leads to unmet care needs, increased risk of complications,
medication and dosing errors, and increased readmissions. Learn how Franklin Woods
Community Hospital implemented a standardized medication communication process
between the nurse and the patient in the practice setting to improve patient satisfaction
through deployment of a teach-back tool.
3:15 p.m.
“Improving Stroke Care: A Multidisciplinary Effort”
Jennifer Henry, BSN, RN, CNRN, SCRN
University
of Tennessee Medical Center
The University of Tennessee Medical Center employed enhanced efforts to improve stroke
care. The process established by the stroke team for on-going process review fosters a
collaborative environment with a high degree of engagement from the multidisciplinary
team. Opportunities for improvement are addressed real-time, and the protocol is refined
and revised to ensure optimal treatment. Results include a decrease in door to treatment
time and high compliance with defect free processes of care.
3:35 p.m.
4:00 p.m.
Closing Remarks
Poster Session and THA Reception
Total Contact Hours 5.5
Tennessee Nurses Association is accredited as a provider
of continuing nursing education by the American Nurses
Credentialing Center’s Commission on Accreditation.
ACHE ACHE THA
NAB Education
CBE Trustee
NAB CNE Nursing
Symbol
KeyforCredit
Hours:contact
Click for
The
full annual meeting
Questions?
Please
at 615-256-8240
or
1-800-258-9541
betweenProgram
8 a.m. - 4 At-A-GLance
p.m. CST.
Hotel ReservationS
The Omni Nashville Hotel is the official hotel of the THA Annual Meeting:
250 Fifth Avenue South
Group Code: 101816TNHOSPITAL
Nashville, TN 37203
Room Type: King Deluxe or 2 queen Deluxe
615-782-5300
$269 plus tax (no resort fee)
Cut-off date: Monday, Sept. 19, 2016
THA Annual Meeting 2016 Omni Nashville Hotel Phone Reservation
Reservations by phone: 1-800-843-6664
THA Annual Meeting 2016 Omni Nashville Hotel Online Reservation
https://www.omnihotels.com/hotels/nashville/meetings/tennessese-hospital-association-2016
Omni Parking
The most current parking information is listed below. Prices subject to change without notice.
THA has negotiated 20% off prevailing parking rates plus 9.25% at the Omni not reflected below.
Daily Valet/ No self-parking available at Omni (prices do not include tax)
0-4 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $16
4-10 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $20
10+ hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $34
Overnight Valet with in/out privileges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $34
Daily parking: Check in at THA registration daily to receive 20% discount voucher.
Overnight guest: 20% discount will be applied to your reservation prior to check-out.
Music City Center (MCC) Self-Parking Rates
1,800 parking spaces available • Located one block from Omni Nashville • Flat rate/Taxes are included
0-4 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $7
4-10 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $12
Daily Max. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $18
24/7 fully automated system that accepts debit and credit cards upon exit.
Note: MCC special rate parking may apply if event in area without prior notice.
Surface Parking Lots
Multiple surface lots are available for parking close to the Omni. These lots are not reserved and are
available on a first-come, first serve basis. Rates vary in price.
REGISTER
HERE!
Omni Nashville Hotel Policies
Check-in / Check-out
•Check-in: 4 p.m. / Check-out: 11 a.m.
•4 p.m. late check-out may be
avaialable for $75; after 4 p.m., the
full nightly rate applies
•Guests will be subject to an early
departure fee of $50 if they shorten
their stay
Cash Paying Guests
Guests paying in cash must pay their
room charges in full with an additional
$50 per day deposit at time of check-in.
Debit Card Policy
The use of a debit card will initiate,
at the time of check-in, an immediate
deduction from your bank account for
your room rate, inclusive of tax, for
all room nights plus $50 per night for
incidentals. Upon check-out, any unused
funds will be credited back to your
account. Based upon the business rules
of your bank, it may take 72 hours or
longer for credit to post.
Smoking Policy
Omni Nashville Hotel is a smoke-free
environment. A $250 smoking fee will
be applied to guests smoking inside any
area of the hotel.
to view a Nashville calendar of events go to www.visitmusiccity.com
Hotel ReservationS
Additional THA room block only for the night of Tuesday, Oct. 18, is available at the
DoubleTree by Hilton Nashville Downtown. This hotel is located less than one mile
from the Omni and is easily drivable or walkable, depending on individual needs
and preference.
DoubleTree by Hilton
315 4th Avenue North
Nashville TN 37219
615-244-8200
GROUP CODE: Tennessee Hospital Association
ROOM RATE: $279 plus tax and valet parking
ROOM CUT OFF DATE: Friday, Sept. 23, 2016
THA Annual Meeting 2016 DoubleTree Hotel Phone Reservation
Reservations by phone: 1-800-222-8733 and ask for the Tennessee Hospital Association room block.
OR THA Annual Meeting 2016 DoubleTree Hotel Online Reservation
http://doubletree.hilton.com/en/dt/groups/personalized/B/BNADUDT-THA-20161018/index.jhtml
HOTEL VALET PARKING
$35 per night. Approx: 1 mile/9 minutes from Omni Nashville Hotel
SURFACE PARKING LOTS
Multiple surface lots are available for parking close to the DoubleTree. These lots are not reserved and are available on a first-come, first serve basis. Rates vary in price.
NOTE
THA members who stay at the DoubleTree on Tuesday evening and drive to the Omni to attend
the THA Annual Meeting will be provided with complimentary parking on Wednesday at the
Omni. Individuals will need to obtain a parking pass at the THA registration desk inside the
Omni convention area. They also will need to provide proof of their overnight stay at the
DoubleTree to receive the complimentary parking.
REGISTER
HERE!
DoubleTree by Hilton Hotel Policies
Check-in / Check-out
•Check-in: 4 p.m. / Check-out: 11 a.m.
Smoking Policy
DoubletTree by Hilton is a smoke-free
environment. A smoking fee will be
applied to guests smoking inside any area
of the hotel.
HIGHLIGHTS
Central location in the downtown Nashville area within walking distance to
restaurants, live music venues, and more.
Spacious guest accommodations
including suite options. You will enjoy
a wellappointed guest room with all the
amenities. Enjoy breakfast, lunch,
and dinner options at the Plaza Café
and Meritage Grille, located on-site
as well. For a cool end to the day, hit
the indoor pool for a swim or take
in a workout in the on-site fitness
studio.
The Downtown Nashville area is a
popular hot spot of activity that sees
tourists from around the world
enjoying the sights and sounds of
Music City. Located on 4th Avenue North,
the DoubleTree by Hilton
offers you the perfect accommodation
choice for exploring the downtown area.
ACHE ACHE NAB calendar
NAB CNE Nursing
Trustee
view
a Nashville
ofCBE
events
to full
www.visitmusiccity.com
SymbolKeyforto
Credit
Hours:
Clickgo
forThe
annual meeting Program At-A-GLance
2016 Annual Meeting Registration
REGISTER
HERE!
3. Allied & Affiliate Groups
1. THA General Registration (No Charge)
Opening General Assembly – Thursday – Kevin Madden, Stephanie Cutter
A. Hospital-Owned Physicians Practice Executives of Tennessee
Member (Includes Wednesday dinner & Thursday lunch) . . . . . . $180
Member (Wednesday dinner only) . . . . . . . . . . . . . . . . . . . . . . . $120
Member (Thursday program and lunch only) . . . . . . . . . . . . . . . $ 60
Concurrent Sessions – Thursday – 10:30 - 11 a.m. / 2:45 - 3:15 p.m.
THA Executive, Trustee and Physician Leadership Session – Thursday –
Arthur Gonzalez
B. Tennessee Association for Healthcare Quality
Member (Includes lunch both days) . . . . . . . . . . . . . . . . . . . . . . $150
Non-member (Includes lunch both days). . . . . . . . . . . . . . . . . . . $250
Virtual Meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $100
(will receive slide presentations and participate via conference line); CEs available.
THA Education Session – Thursday – Chris Trimble
THA Education Session – Friday – J.D. Kleinke
2. Special Event Pre-Registration Required
Leadership Summit – Tim Porter-O’Grady................$125
ACHE Face-to-Face – Jamie Haeuser. . . . . . . . . . . . . . . . . . . . . . . . . $350
THA Buffet Lunch – Thursday. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $15
ACHE Breakfast – Charles Evans . . . . . . . . . . . . . . . . . . . . . . . . . . . $100
Membership Luncheon – Josh Sundquist. . . . . . . . . . . . . . . . . . . . . $ 60
C. Tennessee Association for Healthcare Resource & Materials
Management
Member. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 65
Non-member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $80
D. Tennessee Health Care Administrative Professionals
Member (Includes Thursday and Friday meals) . . . . . . . . . . . . . $100
Non-member (Includes Thursday and Friday meals). . . . . . . . . . $125
Member (Thursday only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $75
E. Tennessee Healthcare Engineering Association
Member (Includes meals and breaks). . . . . . . . . . . . . . . . . . . . . $160
Non-member (Includes meals and breaks) . . . . . . . . . . . . . . . . . $260
Associate Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $210
F. Tennessee Organization of Nurse Executives
Member & Non-member. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 65
Leadership Summit and TONE combined. . . . . . . . . . . . . . . . . . . $175
G. Tennessee Society for Healthare Marketing & Public Relations
Member (Includes lunch both days) . . . . . . . . . . . . . . . . . . . . . . $ 225
Non-member (Includes lunch both days). . . . . . . . . . . . . . . . . . . $ 325
Prism Award Dinner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 50
H. Tennessee Society for Organizational Improvement
Member. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 79
Non-member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 129
THA will make every reasonable effort to accommodate dietary
restrictions and need for special assistance. Please contact THA at . .
1-800-258-4541 before the meeting dates.
Payment Method Icons
Registration
Hours
Wednesday, Oct. 19
7 a.m. - 5:30 p.m.
Thursday, Oct. 20
7 a.m. - 4 p.m.
Friday, Oct. 21
7 a.m. - NOON
Payment Method Icons
Registration Guidelines
All attendees must register online. Everyone attending programs at the THA Leadership
Summit and the THA Annual Meeting must register and wear required identification badges.
PaymentMethod
MethodIcons
Icons
Payment OPtions Payment
1. Credit cards: THA accepts
2. Check: Mail copy of completed online registration form and check (payable to THERF) to:
THA Annual Meeting • 5201 Virginia Way • Brentwood, TN 37027
Confirmed participants will receive a meeting confirmation by email.
by Dreamstale.com
Cancellation Policy
Registrants will receive the following if cancellation is received in
the THA education office no later than 4 p.m. Wednesday, Oct. 12, 2016:
•Registration fee less $25 cancellation fee
•Refund on special event tickets
Registrants will receive NO refund if cancellation is received in the THA
education office AFTER 4 p.m. on Wednesday, Oct. 12, 2016.
by Dreamstale.com
Questions? Please contact THA Education at 615-256-8240 or 1-800-258-9541 between 8 a.m. - 4 p.m. CST.