Telergy Application Suite Help

Transcription

Welcome to
GE Telergy Suite is made up of PC Assignments, PC List View, PC Map View, PC
Messaging, and PC Netboard. The software applications are used for working with and
monitoring nurse call events in Telligence and ProCare 6000 systems.
Telergy Application Suite Help (P/N 7350600 • REV 3.0 • ISS 20MAY11)
Copyright © 2011 GE Healthcare. All rights reserved. This application is protected by
copyright law and international treaties.
1
Getting Started
What is GE Telergy Suite?
GE Telergy Suite is a set of applications for managing and responding to nurse call activity in ProCare 6000
and Telligence systems. Applications in the suite run in a window that provides a set of uniform controls.
This includes a menu bar; buttons for switching applications and starting tasks, a dynamic help window; and
a wizard that helps you perform tasks. These screen elements operate in a similar way in all applications
running in the Telergy window.
Starting GE Telergy Suite
GE Telergy Suite is typically configured to run continuously and to restart automatically if shut down via the
Watchdog. If necessary, you can shut Telergy down and restart it manually.
To start GE Telergy Suite:
1.
Double-click the GE Telergy Suite desktop shortcut.
2.
When the logon dialog box opens, type your logon credentials and click logon.
Closing GE Telergy Suite
To close GE Telergy Suite:
1.
On the File menu, click Exit.
A message box prompts you to confirm the action.
2.
Click Yes.
Common window elements
Each application has common elements for operating the software and executing tasks.
Menu bar
The menu bar contains commands and links to other applications and utilities. It can be hidden to provide
more viewing space and reopened when needed. As shown below, the menu bar that is displayed for the
administrator has a Settings menu. This is not visible to regular users.
Administrator menu
Regular menu
3
The Operation Wizard
The Operation Wizard is a simple utility for performing tasks in Telergy applications. When you click the
Operation Wizard button, it displays a list of tasks. Selecting a task from the list starts the wizard.
Active Help
The Active Help pane works with the Operation Wizard. When you select a task, the Help pane displays a
line or two of text explaining what to do next. The text updates each time you complete a step until the
operation is finished.
Color highlighting
The Telergy application window uses blue highlighting to attract attention to currently active screen
elements. As you work, screen elements such as command buttons, lists, and text boxes receive blue
highlighting as they become relevant.
Active and inactive buttons
Operation buttons and shortcut buttons
In addition to the Operation Wizard, described above, the player provides alternate methods of starting
tasks. As you become more familiar with the application, you may prefer to use the application's operation
buttons or shortcut buttons. Shortcut buttons occupy the left margin of the Telergy application window. When
you point to a shortcut button, a tooltip shows the command associated with it.
Status messages
Status messages are displayed at the bottom of the application window, as shown below. When no action is
needed, the status message is gray. When a condition requiring your attention arises, the status message is
highlighted in yellow. When changes have been made to the display, the status message prompts you to
save the change and is accompanied by a button named Fix it.
4
Getting Started
A gray status message box requires no action
Yellow status message boxes prompt you to take some action
Showing and hiding the Menu bar
If you can't see the Menu bar, click the Show/Hide Menu button
.
Starting tasks in the applications
You can start a task by selecting a command from the Operation Wizard or the Operations menu.
To start a task in a Telergy application:
1.
Click the Operation Wizard button and, from the list that appears, select the task that you want to
perform.
— or —
On the Operations menu, click the task you want to perform.
2.
Read and follow the instructions displayed in the Active Help pane until the task is completed.
Notes
•
You cannot begin another task while the Operation Wizard is active. If you need to close the Operation
Wizard without completing a task, click Cancel.
•
If Active Help and the Operation Wizard are hidden, you can begin tasks by using the shortcut buttons
on the left or by selecting an item from the Operations menu.
5
Using the Operation Wizard
When you click the Operation Wizard box, shown below, it displays a list of available tasks.
When you select a task from the Operation Wizard, instructions are shown in the Active Help box.
To begin a task using the Operation Wizard:
1.
Click the Operation Wizard and select a task from the list that appears.
2.
Follow the instructions displayed in the Active Help pane.
3.
Continue following the instructions displayed in the Active Help pane until the task is completed.
4.
When you have finished, you will be instructed to click the Finish button.
This closes the Details pane and allows you to begin other tasks.
Note: The Operation Wizard is activated whenever you select a task from the Operation Wizard, click an
Operation button, or select an item from the Operations menu.
Before starting another task, you must complete or cancel the current task. To stop the Operation Wizard
without completing a task, click Cancel.
Following the blue highlight
As you perform tasks in the applications, follow the onscreen cues. As you work, the button, list box, or other
window element that is currently active is always highlighted in blue.
As you complete a step, the blue highlight shifts to the next active element.
Wizard command buttons
Wizard buttons are located at the bottom on the right.
Button
Resulting action
Cancel
1.
Cancels the operation and stops the wizard.
2.
Returns PC Assignments to the status before the operation was canceled.
6
Getting Started
Back
1.
Cancels the current step.
2.
Reverts to the previous step in the operation.
Next
Advances to the next step in the operation.
Help
Opens the Online Help system.
Log Out
1.
Logs you out of PC Assignments.
2.
Closes PC Assignments.
3.
If no other applications are running, the Telergy application window also closes.
Logging on with your own user name and password
The permissions associated with your user name determine the applications you can open and the tasks
you can perform. In addition, any customizing that you make to your workspace is keyed to your user logon
and is displayed only when you log on with your own user name.
To log on to Telergy using your own user name and password:
1.
Close GE Telergy Suite by selecting Exit from the File menu.
2.
Double-click the GE Telergy Suite desktop shortcut.
3.
When the GE Applications logon page opens, type your user name and password.
4.
Click Login.
Any customizing that you made to your workspace is displayed.
Changing your password
You can change the administrator's password during a session or when logging on.
To change your password:
1.
While logged on as the administrator, open the Settings menu and click Change Password.
This opens the user logon page.
2.
Click Change Password.
This opens the Change Password dialog box.
3.
Type your user name in the User Name box.
4.
Type your existing password in the Old Password box.
5.
Type your new password in the New Password box.
6.
Type your new password again in the Confirm Password box.
7.
Click OK.
Opening the GE Application Logins utility
User logons are managed through the GE Application Logins utility. You must log on as the administrator to
work with user logons.
7
Note: Detailed instructions for using this utility can be found in the Application Suite Configuration Help.
Before you begin:
If the Settings menu is not shown on the menu bar, you are not logged on as an administrator.
a. On the File menu, click Exit.
b. Restart Telergy by clicking the GE Telergy Suite desktop shortcut.
c. Log on as the administrator.
To open the GE Application Logins utility:
1.
On the Settings menu, click Launch Login Administration.
2.
Log on as the administrator.
The GE Application Logins utility opens.
To open online help, click the Help link.
8
Customizing the display
Customizing the applications menu and buttons
You can control which applications are listed on the Applications menu, and applications buttons are
displayed.
To customize the applications list:
1.
On the View menu, click Customize Application List.
This opens the Frame Property Pages dialog box.
2.
Select Custom names, list and button selections.
3.
Select List and Menu selections.
4.
Select all applications to be listed on the Applications menu.
5.
Click OK, to apply the change and close the dialog box.
6.
To save the change, click the Fix it Now button at the bottom of the window.
To hide or show application buttons:
1.
On the View menu, click Customize Operations List.
2.
3.
Select Button selections.
4.
Select all application buttons to be displayed on the workspace.
Check your button selections in the preview on the right.
5.
Click OK to apply the change and close the dialog box.
6.
9
Customizing the operations list, menu, and buttons
You can control which operations are listed on the Operations menu, Operation Wizard, and Operations
toolbar.
To customize the operations list:
1.
2.
3.
Select List and Menu selections.
4.
Select all tasks to be listed on the Operations menu and in the Operations Wizard.
Check your selections in the preview on the right.
5.
6.
To select which operations buttons are displayed:
1.
This opens the Frame Property Pages dialog box. The Application List tab is selected.
2.
3.
Select Button selections.
4.
Select all operations buttons to be displayed on the workspace.
Check your button selections in the preview on the right.
5.
6.
Importing display settings from another logon
If you like someone else's display settings in one of the applications, you can import that look for your own
use in the application. You can import display settings that apply to the frame look and you can import
display settings for the application look. The frame look applies to the theme, logo, and application list. The
application look applies to items like setting specific properties (Other Properties) for how the application
looks.
10
Customizing the display
To import frame look display settings:
1.
On the View menu, click Import Frame Look from Another Login.
The Import from Another Login dialog box opens.
2.
Click the logon from the list.
3.
Click the Fix it Now button at the bottom of the window to save.
To import application look display settings:
1.
On the View menu, click Import This Application Look from Another Login.
The Import from Another Login dialog box opens.
2.
Click the logon from the list.
3.
Restoring the GE default look
You can restore the GE Default Frame Look and the GE Default Application look. When applied, the
application reverts back to its default look. The frame look applies to the theme, logo, and application list.
The application look applies to items like setting specific properties (Other Properties) for how the
application looks.
To restore the GE Default Frame Look:
1.
On the View menu, click Restore GE Default Frame Look.
2.
To restore the GE Default Application Look:
1.
On the View menu, click Restore GE Default Application Look.
2.
Selecting a theme
The Telergy workspace theme controls the height and width of your workspace and which components are
hidden and which are shown. Components that can be hidden or shown include:
•
Application and operation menus
•
Operation and application buttons
•
Applications list
•
Applications toolbar
•
Operation Wizard
•
Operations toolbar
•
Active Help pane
•
Header
11
To customize the theme:
1.
On the View menu, click Theme.
This opens the Frame Property Pages dialog. The Theme tab is selected. The Custom Themes pane
lists all available themes, and includes a brief description of each.
2.
Select a theme from the Custom Themes pane. A preview is displayed on the right.
3.
If the theme is okay as-is, click OK. If you want to further customize the theme, you can hide an item
included in the selected theme, or show an item that is not included. Select the check box labeled
Customize further upon return to the main screen in the bottom left corner.
4.
5.
Click the show/hide buttons
to hide or show window components in various parts of the
workspace. In addition, a button in the center of the workspace lets you change how the workspace
itself is displayed.
Pointing to a button displays a tooltip explaining what it hides or shows. Experiment by clicking the
buttons to discover what you prefer.
6.
To save your changes, click the Fix it Now button at the bottom of the window.
Showing and hiding the Application View toolbar
The Application View toolbar lets you make a variety of changes to your Telergy application workspace.
To show the toolbar:
1.
On the View menu, click Show Application View Toolbar.
To hide the toolbar:
1.
Click the toolbar close button, which is the first button shown on the toolbar.
Zooming in or out
You can zoom in and out on the window to view things easier by selecting the Zoom In and Zoom Out
buttons, near the bottom of the window. This does not affect text on buttons and other controls.
To zoom in, click the Zoom In button
.
To zoom out, click the Zoom Out button
12
.
PC Assignments
What is PC Assignments?
PC Assignments is a member of the Telergy Application Suite, a set of computer applications that extend
the capability of Telligence and ProCare 6000 nurse call systems. PC Assignments is used for managing
staff assignments in nurse call systems. This includes planning patient care responsibilities by assigning
rooms or beds to caregivers, and assigning each caregiver a pager or wireless phone. Bed and pager
assignments for a specific nursing unit are saved as a shift. PC Assignments is used most often for the
following tasks:
•
Creating shifts and saving them for later use
•
Making temporary or permanent changes to staff assignments
•
Activating shifts at specified times to put bed and pager assignments into effect
PC Assignments runs on network computers and can be used with both ProCare 6000 or Telligence
systems. It can be run on multiple computers simultaneously, depending on the number of licenses
purchased for your facility.
The bed and pager assignments developed in PC Assignments are used by other Telergy applications such
as PC List View, PC Map View, and PC NetBoard, which display information about active calls, and by PC
Messaging, which is used for text-based paging. Assignments data is displayed on Telligence staff consoles
and annunciators, and by ProCare 6000 video masters. Assignments data is also used for routing
unanswered nurse calls to alternate caregivers.
This process of automatic call routing is known as call escalation. Configuring this process is an
administrative task that takes place outside of PC Assignments, using the Application Suite Configuration
tool.
Starting PC Assignments
You can open any PC Assignments by selecting it from the Applications menu.
To start PC Assignments:
1.
On the Menu bar, click Applications.
2.
From the Applications menu, select PC Assignments.
Closing PC Assignments
Logging off from an individual Telergy application closes that application, leaving other Telergy applications
running.
To close PC Assignments:
1.
Click the LogOff button.
2.
When prompted to confirm the action, click Yes.
13
Operation menu and shortcut toolbar descriptions
The table below lists the commands found on the Operations menu, the Operation Wizard, and the shortcut
toolbar.
Commands from the Operations menu, Operation Wizard, and shortcut toolbar
Operations
menu
and Operation
Wizard
Shortcut
toolbar
Resulting actions
New Shift
NS
Lets you define a new shift by assigning patient care responsibilities and
pagers or wireless phones to nursing staff.
View Shift
VS
Lets you select a shift to view. This enables you to view the patient care
assignments and phone or pager assignments associated with the shift.
Start Shift
SS
Lets you activate a shift, which activates the patient care responsibilities
and pager assignments associated with it.
Activate Staff
AS
1.
Moves staff members from the Available Staff list to the Active Staff
list.
2.
Assigns pagers and wireless phones.
3.
Assigns patient beds (optional), as part of a single operation.
1.
Unassigns a staff member’s paging device and beds.
2.
Moves the staff member from the Active Staff to the Available Staff
tab.
Deactivate Staff
DS
Assign Beds
AB
Assigns patient care responsibility to active staff members by assigning
patient beds.
Unassign Beds
UB
1.
Removes a staff member’s bed assignments.
2.
Staff member remains active.
1.
Unassigns a staff member's beds
2.
Assigns the beds to someone else.
3.
Original staff member remains active.
1.
Assigns a new pager or wireless phone to an active staff member.
2.
Cancels the original pager or wireless phone assignment.
1.
Deactivates a staff member
2.
Selects an immediate replacement who inherits the original staff
member's bed assignments
3.
Assigns a new pager or wireless phone to the replacement staff
member
Replace Staff
Replace Device
Replace Both
RS
RD
RB
Nursing Unit
NU
Lets you select a different nursing unit to view.
Charge Nurse
CN
Lets you select a charge nurse for a shift.
Remove Shift
RS
Lets you delete a shift.
14
PC Assignments
Edit Staff
ES
Lets you modify the list of staff members.
Edit Devices
ED
Lets you modify the list of devices.
Customize
Operation List
Lets you add or remove tasks from the Operation menu and Operation
wizard.
Status messages
The status field is located in the lower-right corner of the PC Assignments main window. It displays a variety
of messages giving you information about the application.
Status messages
Message
Description
OK
PC Assignments application is operating properly.
No active shift found
This message is displayed when no shift has been activated for any nursing
area. PC Assignments will not route any calls to caregivers while this message
is displayed.
Unsaved shift
When changes are made to a shift, this message is displayed until the changes
have been saved. Click Finish to save any changes made to a shift.
Set a charge nurse to
replace the default one
This message is displayed when there is no charge nurse assigned for the
active shift.
Occupied beds
unassigned
This message is displayed when beds designated as occupied by the nurse call
system have not been assigned to a caregiver in PC Assignments.
View changes not
saved ( fix=save view
changes)
Fix it Now
You have made changes to the display. If you want to save the changes as My
Favorite PC Assignments Look, click the Fix it Now button. If you don't want to
save the changes, ignore the message.
Nursing units and float pools
Adding staff members to nursing units or float pools
You can add staff members to nursing units or float pools.
15
Note: You must log on as a supervisor or the administrator in order to mark a shift permanent.
To add a staff member:
1.
Click the Operation Wizard button and select Nursing Unit.
This displays a list of nursing units highlighted in blue.
2.
Click the nursing unit that you want to work with and click Finish.
3.
Click the Operation Wizard > Edit Staff.
4.
To add a new staff member, click Add.
The Add New Staff dialog box opens.
5.
Type the staff member’s last and first names in the fields provided.
A middle name can also be entered and it is helpful when staff members with the same first and last
names are present.
6.
The staff member’s initials are entered automatically; you can change them if necessary.
7.
For Permanent Device ID, either check Select Existing Device, and then from the drop-drown, select
one of the available devices (the field lists all available devices in the nursing unit and float pool). Or, if
the device is not listed, leave Select Existing Device unchecked and type the device ID number. Then,
for Device Type, select the type of device it is.
8.
Select a staff level for this staff member from the Staff Level Name list.
9.
Select the nursing unit where this staff member is located from the Nursing Unit Name list.
10. Click Add to add this staff member to the staff member list.
11. Repeat these steps to add more staff members as required.
12. Click OK.
Deleting staff members from nursing units and float pools
As personnel changes occur, you can delete staff members from nursing units and float pools.
To delete a staff member:
1.
2.
3.
Click Operation Wizard > Edit Staff.
4.
Select the staff member to be deleted and click Delete Staff.
5.
Repeat step 4 to delete any other staff members.
6.
When you have finished deleting staff members, click OK to save your changes and close the dialog
box.
Displaying float pools
Float pools contain staff members who "float" between multiple nursing units and can be assigned to any of
them. Float pools are listed on the Nursing Units tab. They are identified in the list by the prefix FLOAT.
16
PC Assignments
Float staff are listed on the Available Staff tab and can be assigned to multiple nursing units.
To display a float pool:
1.
Open the Nursing Unit tab.
2.
Select a nursing unit so that it is listed under SHOW.
Float pools cannot be selected until a nursing unit has been selected.
3.
Double-click the float pool or pools that you want to view.
Hiding nursing units and float pools
Information for the currently selected nursing unit and float pools is displayed in the right pane. This
procedure clears the right pane by hiding the current nursing unit and float pools.
To hide a nursing unit or float pool:
1.
While viewing a nursing unit, double-click any items listed under SHOW.
This moves the item into the HIDE section and clears the right pane.
Modifying staff listings
You can modify staff listings for nursing units or float pools.
To modify a staff listing:
1.
2.
3.
Click the Operation Wizard button and select Edit Staff.
4.
Select the staff listing to be modified and click Update Staff.
The Update Staff dialog box opens.
5.
Make the necessary changes and click OK.
6.
Repeat these steps to modify additional listings.
7.
When you have finished, click OK to save your changes and close the dialog box.
Selecting nursing units and float pools
The Nursing Units tab lists all nursing units that you have permission to view, and is used for selecting the
nursing unit and float staff that you want to view. Nursing units and float pools are created in the Application
Suite Configuration utility and cannot be added, changed, or deleted from PC Assignments.
The list displayed on the Nursing Units tab has two sections: SHOW and HIDE.
17
•
SHOW lists the currently selected nursing unit. Only one nursing unit plus one or more float pools can
be shown at a time. Bed assignments for the selected unit are displayed in the right pane.
•
HIDE lists all other nursing units and float staff. No data is displayed for these nursing units and float
staff.
•
If nothing is listed under SHOW, or if NoNursingUnit is listed, no data is shown in the right pane.
To select a nursing unit and float pool:
1.
2.
Click the nursing unit that you want to work with.
Float pools cannot be selected until a nursing unit has been selected.
3.
Click Yes to confirm your selection.
4.
Double-click the float pool or pools that you want to view and click Finish.
Selecting a different nursing unit
The Nursing Unit tab displays only the nursing units that your user logon permits you to view. If you need to
view additional nursing units, see your Telergy administrator.
To select a different nursing unit:
1.
Click NU on the shortcut toolbar.
2.
Click the nursing unit that you want to view.
3.
Click Yes to confirm your selection.
4.
Click Finish.
Working with shifts
Adding staff members to shifts
Adding staff members to a shift uses the Activate staff command. You can either save your changes to the
current shift, or change the shift name and save it as a new shift. If a shift is marked as permanent, you'll
need to save your changes as a new shift, since permanent shifts cannot be overwritten.
18
PC Assignments
To add a regular staff member to a shift:
1.
2.
3.
Click the Operation Wizard button and select Activate Staff.
This displays and highlights the Available Staff tab.
4.
From this list, select the staff member to be added to the shift.
This displays the Available Devices tab, which lists the ID numbers of pagers and wireless phones.
5.
From this list, select a pager or wireless device for the staff member.
6.
In the right pane, find the beds for which the staff member will be responsible, and for each one, click
the corresponding cell in one of the three columns:
•
For the primary caregiver, click in the RN column
•
For the second caregiver, click in the LPN column
•
For the third caregiver, click in the Tech column
Note: The labels RN, LPN, and Tech are configurable and may differ on your system.
7.
Click Finish.
8.
To overwrite the shift and start it now, click Yes.
— or —
To save the shift with a different name or set additional options, click No.
a.
Set any additional options.
b.
Click Finish.
If the Start check box is selected, the new shift is now active.
Adding float staff to a shift
Float staff are available for temporary assignment to selected nursing units. They are organized into float
pools listed on the Nursing Unit tab. Float pools are distinguished from nursing units by the prefix Float.
To add float staff to a shift:
1.
2.
Click the nursing unit that you want to work with.
3.
Click the float pool that you want to use and click Finish.
4.
Click the Viewing Shift box and select the shift that you want to modify.
5.
Click the Operation Wizard button and select Activate Staff.
The Available Staff tab is displayed.
6.
Select a staff member to be added to the shift.
The Available Devices tab is displayed listing pager and wireless phone numbers.
19
7.
Click a number to assign a pager or wireless phone to the staff member.
8.
In the right pane, find the beds for which the float staff member will be responsible for and click one of
the three columns:
•
•
•
9.
Click Finish.
10. To overwrite the shift and start it now, click Yes.
— or —
a.
b.
Click Finish.
Adding pagers and wireless phones
Caution: Pagers and wireless phones are considered ancillary devices and are secondary to the installed
nurse call system (Telligence/ProCare). Pagers and wireless phones should not be used as the primary
source for receiving and managing nurse call events.
Only one person at a time can administer devices for any given nursing unit. The first person in the nursing
unit to log on as a supervisor can modify the device list. Supervisors who log on while this is taking place
can view the device list, but they cannot make changes to it until the first supervisor logs off.
To add a pager or wireless phone:
1.
2.
3.
Click the Operation Wizard > Edit Devices.
A dialog box opens listing devices for the selected nursing unit.
4.
Click the Add button.
The Add New Device dialog box opens.
5.
Type the device number in the box.
6.
Click the Device Type button and select the device type.
7.
Click Add.
8.
Repeat steps 6 to 8 to add additional devices.
9.
When you have finished adding devices, click OK to close the Add New Device dialog box.
10. Click OK again to save your changes.
20
PC Assignments
Assigning beds
You can assign patient rooms or beds to specific caregivers or to the charge nurse. Up to three caregivers
can be assigned to each room or bed. Unassigned rooms are automatically assigned to the charge nurse.
To assign a room or bed:
1.
2.
3.
Use the Viewing Shift box to select the shift that you want to work with.
4.
Click the Operation Wizard button and select Assign Beds.
The Active Staff tab opens.
5.
Select a staff member to be assigned.
6.
In the right pane, find the first bed to be assigned to this individual, and click the corresponding cell in
one of the following columns:
•
•
•
Repeat this step for each room or bed to be assigned to this individual.
7.
Repeat steps 5 and 6 to assign beds to any additional staff members.
8.
Click Finish.
9.
— or —
a.
b.
Click Finish.
Creating a shift based on an existing shift
You can create a new shift by modifying an existing shift and saving it with a new name. If you need to
create a shift not based on an existing shift, see Creating shifts.
To create a shift based on an existing shift:
1.
2.
3.
Use the Viewing Shift box to select the shift that you want to work with.
The Active Staff tab opens.
21
4.
Make the necessary changes by selecting tasks from the Operation Wizard.
5.
When you have finished modifying the staff, bed, and pager assignments, click Finish.
A message box prompts you to confirm this action.
6.
Click No.
7.
Type a name for the shift in the New Shift box.
8.
Select to print, start, delay, or make permanent the shift.
To print the bed and pager assignments for this shift, select the Print check box.
To start the shift, select the Start check box. This displays the Delay check box.
To delay paging of patient normal calls, select the Delay check box and enter a value (in seconds) in
the box. Setting a brief delay on paging of patient normal calls allows these routine calls to be answered
at the nursing station whenever possible. The delay that you set here is added to the Priority Alias
Timeouts set for patient normal calls in Application Suite Configuration.
To prevent the shift from being deleted or modified, select the Permanent check box. You must be
logged on as a supervisor or the administrator to make the shift permanent.
9.
Click Finish.
Creating shifts
Creating a shift in PC Assignments involves assigning patient rooms or beds to caregivers, and assigning
each caregiver a pager or wireless phone.
Shifts can be used once and discarded or saved for routine use. Saved shifts can be marked as permanent
to prevent the shift from being modified or deleted. Only a supervisor or the administrator can mark a shift as
permanent. Unused shifts not marked as permanent are automatically deleted after 15 days.
If you are creating a shift that is similar to an existing shift, it may be easier to use the existing shift as a
template. See Creating a shift based on an existing shift.
To create a shift:
1.
2.
3.
Click the Operation Wizard button and select New Shift.
This displays and highlights the Available Staff tab.
4.
Select a staff member from the list.
This highlights and displays the Available Devices tab, which lists the ID numbers of pagers and
wireless phones.
5.
From this list, select the paging device to be assigned to this staff member.
6.
In the right pane, locate each room or bed to be assigned to the staff member. Indicate the level of care
he or she will provide by clicking the RN, LPN, or Tech column.
7.
22
Click Next to assign another staff member. Otherwise, skip to step 9.
PC Assignments
8.
Repeat steps 4 through 7 to assign additional staff members.
9.
Click Finish.
10. Type a name for the shift in the New Shift box.
11. Select to print, start, delay, or make permanent the shift.
12. Click Finish.
Deleting pagers and wireless phones
If a pager or wireless phone becomes or lost or no longer functions, it can be removed from the Devices list.
To delete a pager or wireless phone:
1.
2.
3.
Click the Operation Wizard button and select Edit Devices.
4.
Select the device to be deleted and click Delete Device.
The device listing is removed.
5.
Repeat step 4 to delete additional devices.
6.
When you have finished deleting devices, click OK to close the dialog box.
7.
Click OK again to save your changes.
Deleting shifts
Deleting shifts that are no longer needed keeps the Viewing Shift drop-down list as short as possible. Shifts
are automatically deleted after 15 days of non-use unless they have been marked as permanent.
To delete a shift:
1.
2.
3.
Click the Operation Wizard button and select Remove Shift.
The shifts defined for the selected nursing unit are displayed.
4.
Select the shift or shifts to be deleted.
To delete multiple shifts, hold the Ctrl key while selecting multiple shifts.
5.
Click Finish.
Making a shift permanent
Shifts can be made permanent to prevent them from being modified or deleted.
23
To create a permanent shift:
1.
Create or modify a shift.
2.
When you have finished assigning staff, devices, and beds, click Finish.
A message box prompts you to confirm this action.
3.
Click No.
4.
Click the New Shift button and select the shift from the list.
5.
Select the Permanent check box.
6.
Click Finish.
Modifying pager or wireless phone listings
You can add and delete pagers and wireless phones, or modify device numbers and device types.
To modify pager or wireless phone listings:
1.
2.
3.
Click the Operation Wizard > Edit Devices.
4.
Click the Update button.
The Update Device dialog box opens.
5.
To change the number, type the new device number in the box.
6.
To change the device type, click the Device Type button and select the new device type.
7.
Click OK.
8.
Repeat steps 4 to 7 to modify additional devices.
9.
When you have finished, click OK to close the Add New Device dialog box.
10. Click OK again to save your changes.
Printing shifts
You can print bed and pager assignments for a shift.
To print bed and pager assignments for a shift:
1.
2.
3.
Click the Operation Wizard button and select View Shift.
The Viewing Shift box displays a list of available shifts.
24
PC Assignments
4.
Select the shift to be printed.
The assignment information for the shift is displayed in the right pane.
5.
From the File menu, select Print.
Shift information is sent to the default printer for your ProCare 6000 or Telligence system.
Replacing staff members
You can transfer patient care responsibility from one staff member to another.
To replace a staff member:
1.
2.
3.
Click the Operation Wizard button and select Replace Staff.
The Active Staff tab is displayed.
4.
From the Active Staff list, select the staff member to be replaced.
5.
Select the replacement staff member.
6.
Click Finish.
7.
— or —
a.
b.
Click Finish.
Replacing pagers and wireless phones
You can assign a new pager or wireless phone to a staff member. This may be necessary if the original
device has been lost or no longer works properly.
To replace a pager or wireless phone:
1.
2.
3.
Click the Operation Wizard button and select Replace Device.
4.
Select the staff member that you want to work with.
The Available Devices tab is displayed listing the numbers of pagers and wireless phones.
5.
Select the device to be assigned.
The selected device replaces the original device assigned to the active staff member.
25
6.
Click Finish.
7.
— or —
a.
b.
Click Finish.
Replacing staff members, pagers, and wireless and phones
You can deactivate a staff member, assign a replacement, and assign a pager or wireless phone to the
replacement staff member.
To replace a staff member without changing the assigned pager or wireless phone, see Replacing staff
members.
To replace a staff member and pager or wireless phone:
1.
2.
3.
Click the Operation Wizard button and select Replace Both.
4.
Select the staff member to be deactivated.
The Available Staff tab is displayed.
5.
Select the replacement staff member.
The staff member that you select here replaces the original staff member. The Available Devices tab is
displayed.
6.
Select the pager or wireless phone to be assigned.
7.
Click Finish.
8.
— or —
a.
b.
Click Finish.
Removing staff members from shifts
You can remove staff members from shifts by removing both bed and pager assignments. To remove only
bed assignments, see Removing bed assignments from staff members.
26
PC Assignments
To remove a staff member from a shift:
1.
2.
3.
Click the Operation Wizard button and select Deactivate Staff.
This displays the Active Staff tab.
4.
From this list, select the staff member to be deactivated.
To select multiple staff members, hold the Ctrl key while selecting.
5.
Click Finish.
6.
— or —
a.
b.
Click Finish.
Removing bed assignments from staff members
You can remove bed assignments without deactivating the staff member. If the bed is occupied and is not
assigned to someone else, the system assigns it to the charge nurse.
If you need to unassign the pager or mobile phone in addition to the room or bed assignment, see Removing
staff members from shifts.
To unassign a bed:
1.
2.
3.
Click the Operation Wizard button and select Unassign Beds.
4.
In the right pane, click each cell to be unassigned.
This clears the name from the cell.
5.
When you have finished unassigning beds, click Finish.
6.
— or —
a.
b.
Click Finish.
27
Starting shifts
Starting a shift activates the patient care responsibilities and pager assignments associated with it.
To start a shift:
1.
2.
3.
Click the Operation Wizard button and select Start Shift.
The Viewing Shift box displays a list of available shifts highlighted in blue.
4.
Select the shift to be started.
Bed assignments for the selected shift are shown in the right pane. A list of options is displayed in the
left pane. The Start check box is selected by default.
5.
Click Finish.
The shift is now active.
Setting a charge nurse for a shift
The following types of calls are automatically forwarded to the charge nurse:
•
Calls from rooms or beds with no assigned caregiver
•
Calls not answered by the assigned caregiver within a set time limit
To set a charge nurse for a shift:
1.
2.
3.
Click the Operation Wizard button and select Charge Nurse.
4.
Select a staff member from the Active Staff list.
5.
Click Finish to save the setting.
Viewing an existing shift
To view an existing shift:
1.
2.
3.
Click the Operation Wizard button and select View Shift.
The Viewing Shift box displays a list of available shifts highlighted in blue.
4.
Select the shift that you want to view.
The assignment information for the shift is displayed in the right pane.
28
PC Assignments
Customizing how data is displayed
Adjusting column widths in the right pane
You can drag the column headings in PC Assignments to increase or decrease column widths in the
Assignments table.
To adjust the width of a column:
1.
Point to the boundary between two column heads, until the mouse pointer changes to a double-headed
arrow
.
2.
Drag to increase or decrease the column width.
Displaying one, two, or three staff levels
PC Assignments can display the names and pager numbers of one, two, or three staff levels for each
patient. By default, the three staff levels correspond to RN, LPN, and Tech. These labels are configurable
and may differ on your system.
To indicate how many staff levels to display:
1.
On the View menu, click Other Properties.
This opens the PC Assignments Properties dialog box.
2.
In the Select Levels section, select one of the following options:
•
To display only the primary caregiver (RN), select Show Primary Column.
•
To display two levels (RN and LPN), select Show Primary and Secondary Columns.
•
To display three levels, select Show Primary, Secondary, and Tertiary Columns.
3.
Click OK
4.
Click the Fix it Now button at the bottom of the window.
Displaying staff names or initials and pager numbers
For each staff level displayed, you can list either the staff member's full name or list only staff initials plus
their pager numbers.
To select full names or initials plus pager numbers:
1.
This opens the PC Assignments Properties dialog box.
2.
In the Full Name/Initials section, select one of the following options:
•
Show Staff Full Name
•
Show Staff Initials and Device Numbers
3.
Click OK.
4.
Rearranging columns
You can drag columns to different positions in the PC Assignments to better meet your needs.
29
To rearrange columns:
1.
With the mouse, click and hold the heading of the column to be moved.
2.
Without releasing the mouse button, drag the column to the new position.
Arrows appear to show where the column will be moved.
3.
Release the mouse button.
The column moves to the new position.
4.
Selecting a contrasting color for alternate table rows
You can apply a contrasting color to alternate rows.
Note: Alternate colors do not work when displaying ADT data.
To select a contrasting color:
1.
On the View menu, click Application View Toolbar.
A column of buttons appears down the left side of the window.
2.
Click the Alternate Color button.
This opens the Select Alternate Color dialog box.
3.
Select a color and click OK.
4.
Showing and hiding table grid lines
You can hide or show the lines that divide columns and rows in List View and on the Details page.
To show or hide grid lines:
1.
Click View > Show Application View toolbar.
2.
Click the Hide Grid button to remove the grid lines.
3.
Click the ShowGrid button to show the grid lines.
4.
5.
When you have finished, close the Application View toolbar.
Showing or hiding ADT data
If the Telligence or ProCare 6000 system is connected to the facility's Admission, Discharge, and Transfer
(ADT) database, Telergy can show or hide patient names and bed occupancy status.
To show or hide ADT data:
1.
The PC Assignments Properties dialog box opens.
2.
In the ADT/No ADT section, select one of the following options:
•
To display patient names for all occupied beds, select Show Patient Name.
•
To display occupancy status for all patient rooms, select Show Bed Occupied Status.
30
PC Assignments
•
To suppress all ADT data, select No ADT.
3.
Click OK.
4.
Sorting information by column
To sort on a column:
1.
Click the column head.
This sorts the column in alphabetical or numerical order.
2.
To reverse the sort, click the column head again.
31
PC List View
What is PC List View?
PC List View list a member of GE Telergy Suite, a set of computer applications that extend the capability of
Telligence and ProCare 6000 nurse call systems. PC List View displays a list of patient calls, staff calls,
reminders, and (if location tracking is installed) the status of linked equipment and the locations of badged
staff members for all nursing units that you have permission to view.
The main List View screen contains three call sections: TopCall, Other Calls, and Reminders. Calls are
listed in order of importance, with the most urgent call displayed in TopCall. All other calls are listed under
Other Calls, except calls that are on remind, which are displayed at the bottom under Reminders. Calls
placed on remind have a predetermined amount of time they stay on remind before being recalled into either
TopCall (if its the only call or highest priority call) or Other Calls. When the call is recalled, "ReCall" is
displayed with the call information indicating that the call was previously on remind.
The main screen also displays information about rooms, patients, staff, and location (if location tracking is
installed) when the screen view is set to Normal (when in Full Screen mode, this information is not
displayed). For details about the different information the buttons display, refer to Command reference.
PC List View is used to gather quick information about a nurse call, or to decide which call to respond to
next.
From PC List View, you can open details about the patient's care, such as:
•
Call level
•
Attending physician
•
The names and pager numbers of assigned caregivers
•
Elapsed time since the call was placed
•
Medications and any dietary restrictions
•
Additional details needed to respond to the call
•
Information about previous nurse calls regarding this patient
Note: This information is not displayed when the screen is in Full Screen mode.
33
Main List View screen
Starting PC List View
You can open any PC List View by selecting it from the Applications menu.
To start PC List View:
1.
2.
From the Applications menu, select PC List View.
Closing PC List View
running.
To close PC List View:
1.
2.
Command reference
Menu commands
Command
Description
Details
Displays details about the patient in a selected bed.
Next Unit
Used in PC Map View only. Lets you view the next
nursing unit map.
34
PC List View
Buttons
Button
Description
Details
Lets you view information about the patient in a
selected bed.
Rooms
Lists bed numbers and patients.
Staff
Lists staff members and their phone or pager
numbers.
Location
Available only if Versus Information System is
installed. Lists staff members and their current
locations.
Text Staff
Available in the Details pane. Opens PC Messaging
to send a message to a staff member.
General
Available in the Details pane. Displays the General
tab of the Details pane.
Patient
Available in the Details pane. Displays the Patient
Events
Available in the Details pane. Displays the Events
Staff
Available in the Details pane. Lists the staff
members assigned to the selected patient.
Basic layout of the Details page
The Details page consists of three separate information blocks: The header, the table, and the list pane.
The header
This information block displays basic information about the call and the patient who made it. The following
information may be displayed depending on how your ADT and location data is configured.
•
Patient's bed number and name
•
Call level or priority
•
Time elapsed since the call was placed
35
Unlike the information blocks below the header and on the right, the type of information shown in the header
does not change.
The table
The content of this information block is controlled by four buttons labeled General, Patient, Events, and
Staff:
•
General: Displays the names of the patient's caregivers, attending physician, room staff, and
equipment. You can select from a list of reminder reasons and type in dietary notes, medications, and
general notes. Note: The user fields displayed in this area are displayed based on the values configured
in NetBoard and based on viewing preferences configured in List View (e.g. with/without ADT/Location).
Refer to Configuring user fields for details about configuring the user fields in NetBoard. For more
information on viewing preferences in List View, refer to Hiding or showing ADT and location data.
•
Patient: Gives expanded patient information, including the patient's name, medical record number, and
next of kin (including the name, relationship to patient, and contact information). Text boxes let you type
dietary notes, medications, and general notes. Note: The user fields displayed in this area are displayed
based on the values configured in NetBoard and based on viewing preferences configured in List View
(e.g. with/without ADT/Location). Refer to Configuring user fields for details about configuring the user
fields in NetBoard. For more information on viewing preferences in List View, refer to Hiding or showing
ADT and location data.
•
Events: Contains a chronological list of calls made from the patient's room, with the most recent at the
top.
•
Staff: Lists the patient's caregivers (RN, LPN, and Tech), charge nurse, attending physician, and room
staff.
Note: Manually admitted patient names are displayed in list view and map view.
The list pane
This pane can display either patient beds, nursing staff, or staff locations. The content of the pane is
controlled by buttons labeled Rooms, Staff, Location, or by the Text Staff button in the left margin.
36
PC List View
Rooms: Lists all of the patient rooms or beds in the nursing unit. If Telergy is connected to the facility ADT
system, the patients occupying them are also listed.
Staff: Lists all staff members in the nursing unit along with buttons (
or ) for sending text messages to
them. Text messaging buttons are active only when Text Messaging mode is selected.
Location: Lists all staff members with location tracking badges and displays the room number where each is
located (if Versus location tracking is installed).
Text Staff command button
The Text Staff button in the left margin activates a text messaging mode. In this mode, the table displays
assigned staff, and you can send a text message to a staff member's pager or wireless phone by clicking the
text messaging button next to his or her name.
Recall Events in Details
The word Recall appears on the Details page when the call being responded to is a ReCalled event. See
figure below:
Adding notes to calls
You can add information about the patient's care in the General section and the Patient section on the
Details page.
To add a note to a call:
1.
Double-click the patient to open the Details page.
2.
Click either the General or Patient button.
The following details can be added. General: Dietary, meds, short note, long note. Patient: Next of kin
information as well as the General information.
37
3.
Type text in the appropriate boxes, and then press Enter to save the change.
4.
Click Finish to close the Details page.
Adding notes to call reminders
You can add information about a specific call reminder in the General section on the Details page.
To add a note to a reminder:
1.
Click D in the left margin to open the Details page, and then select the patient
2.
Click the General button.
3.
Type directly into the RemindReason box, and then press Enter to save the change.
4.
Applying shading
In PC List View, this setting applies shading to alternate rows in tables and lists to increase readability. In
PC Map View, this setting controls the color used for patient rooms.
To apply color shading:
1.
2.
3.
4.
To save the change, click the Fix it Now button at the bottom of the window. This closes the Application
View toolbar and saves the settings.
— or —
To close the toolbar without saving, click the close toolbar button. The original shading will be shown
again the next time Telergy is started.
Changing the area covered by PC Map View and PC List View
Note: This topic applies to ProCare 6000 systems only. For Telligence systems, this is handled in the
Telligence Config Tool.
38
PC List View
To change the rooms or duty areas covered by PC List View and PC Map View, you must log on as the
administrator and open the Application Suite Configuration home page. From there, you can access floor
map configuration. For help opening the floor map configuration utility, see below. For help creating or
modifying floor maps, see the Application Suite Configuration Online Help.
Before you begin:
If the Settings menu is not shown on the menu bar, you are logged on as a regular user.
a. Close Telergy.
b. Restart Telergy by clicking the GE Telergy Suite desktop shortcut
To open the floor map configuration utility:
1.
On the Settings menu, click Launch Application Suite Configuration.
This opens the Application Suite Configuration Login page.
2.
This opens the Application Suite Configuration home page.
To open online help for the Floor Map configuration utility, click the Help link on this page.
3.
To add or remove rooms from the nursing unit, click Duty Area/ Room, Location.
— or —
To change the duty areas associated with the nursing unit, click Nursing Unit/Duty Area.
Changing the default priority for calls
To change this setting, you must log on as the administrator and open the Application Suite Configuration
home page. From there, you can access call priority configuration. For help opening call priority settings, see
below. For help changing the default call priority, see the Application Suite Configuration Online Help.
Before you begin:
If the Settings menu is not shown on the menu bar, you are logged on as a regular user:
a. Close GE Telergy.
b. Restart GE Telergy by clicking the GE Telergy Suite desktop shortcut.
To open call priority settings:
1.
2.
Type your user name and password and click the Login button.
3.
Click Priority Alias.
39
4.
Change priority aliases as needed.
To open online help for the Priority Alias configuration utility, click the Help link on this page.
Displaying full details about a patient
To view patient details:
1.
Click D on the left margin of PC List View.
2.
In the list pane, click the Rooms button.
3.
In the list that appears, select the name of the patient.
Details about this patient are displayed in the Details page.
4.
Displaying bed numbers and patient names
Room and bed IDs are shown on the Details page, in the List pane. If Telergy is connected to your facility's
ADT system, patient names are listed for all occupied rooms.
To view room or bed numbers:
1.
Click "D" on the left margin of the PC List View or PC Map View page.
2.
Click the Rooms button, which is found on the right below the list pane.
This displays the patient names and bed numbers.
3.
Select a room or patient name to view details.
4.
When you have finished, click the Finish button to close the Details page.
Displaying full call details
To view call details:
1.
On PC List View, click Details.
— or —
Click D on the left margin.
All patient beds linked to PC List View are highlighted in blue.
2.
Select the patient's bed.
This opens the Details page.
3.
Use the buttons below the table to display different types of information.
For background material on the Details page, see Basic layout of the Details page.
4.
40
To return to the List, click the Finish button.
PC List View
Displaying List View in Full Screen mode
To make it easier to see and read calls in List View, the viewing area can be scaled to fit the full screen so
that the calls are displayed larger. In addition, the calls can also be displayed in black or with their actual
colors when in this mode. When in Full Screen mode, the main screen does not display information about
rooms, patients, staff, and location (if location tracking is installed).
Note: The Full Screen mode can be used with or without the header information and Menu bar. By removing
these, the calls can be displayed in the entire List View viewing area. The Tall theme controls whether or not
the header information and Menu are displayed. See Selecting a theme for more information on changing
the theme.
To view List View in full screen mode:
1.
Change the theme to Tall if desired. See the note above for details.
2.
On the Menu bar, click View > Other Properties.
The Views dialog box is displayed.
3.
In View Mode, click Full Screen.
4.
In Call Color, select how you want calls to be displayed on the screen.
5.
Click OK.
The screen switches to Full Screen mode based on which theme you have selected.
To view List View in normal screen mode:
1.
On the Menu bar, click View > Other Properties.
The Views dialog box is displayed.
2.
In View Mode, click Normal.
3.
Click OK.
The screen switches to Normal mode.
Resizing the grid controls in List View and Map View for additional information
This section focuses on resizing Telergy List View and Map View so as to show additional information, in
particular the location, staff and patient data in List View and Map View (on the right hand side of the
screen).
In order to view additional characters for the above data, perform the following operations:
1.
Select theme (View  Theme) and check the checkbox “Customize further upon return to main screen”,
the user will get an additional button “Enable Wide” to change the width of the right grid on the screen.
41
2.
On clicking the button the width of the right grid increases while the calls grid width decreases.
3.
Click “Fix it now” for the changes to be saved to the database. The changes remain for successive
logins for that user until the settings are changed back by the user.
4.
Based on the type of characters used, you will be able to fit the following number of characters as part
of the location field:
In case of upper case letters used, the number of characters displayed varies depending on the
character used.
Location Value
Lower case
All Numeric
5.
42
No of Characters
25
25
Two new icons have been added in Rooms tab grid for the Patient Name and Bed fields
PC List View
Hiding or showing ADT and location data
If your nurse call system is connected to your facility's Admission, Discharge, and Transfer (ADT) database,
you can show or hide patient names for all occupied beds. If your nurse call system includes an (ADT)
system, you can also show or hide location data for the staff members assigned to each room or bed.
Note: Hiding or showing ADT and location data affect what is displayed in the Details page.
To show or hide ADT data:
1.
The Views dialog box opens.
2.
Select one of the following options in Modes:
•
To display patient names and staff location data, select ADT/Location.
•
To display patient names without staff location data, select ADT/No Location.
•
To hide patient names but show staff location data, select No ADT/Location.
•
To suppress all ADT data, select No ADT/No Location.
3.
4.
Hiding and showing table grid lines
You can hide or show the lines that divide columns and rows in List View and on the Details page.
To hide grid lines:
1.
2.
Click the HideGrid button.
3.
— or —
To show the table grid lines:
1.
2.
Click the ShowGrid button.
3.
— or —
43
Locating staff members
To display staff location data:
1.
Click D on the left margin of the PC List View.
2.
In the list pane, located on the right on the Details page, click the Location button.
This lists the names of staff members and the room numbers where they are currently found.
3.
When finished, click the Cancel or Finish button.
Understanding the staff location list
If Versus location tracking is installed at your facility, you can use the Details page to locate the caregivers
assigned to a patient. Staff locations are listed in the list pane on the Details page.
Colors in the staff location list indicate the staff level of the individual, for example, RN, LPN, or Tech. The
first three staff levels are displayed as follows:
Red: Primary staff level
Amber: Secondary staff level
Green: Tertiary staff level
Up to nine staff levels can be displayed in PC Map View and PC List View, but your facility may not use
them all. The complete list is given in the following table:
Versus badge types
Badge type
numbers
Sample
badge types
Description
Icon colors in
PC List View and PC Map
00
Equip00
Critical equipment
(black staff level)
(not displayed)
01
RN01
Primary staff level, typically RN
(red staff level)
Red
02
LPN02
Secondary staff, typically RN
(orange staff level)
Amber
03
Aide03
Tertiary staff, typically Tech or Aide
(green staff level)
Green
04
Badge04
Navy Presence
Navy
05
Badge05
Gray Presence
Gray
06
Badge06
Pink Presence
Pink
07
Badge07
Orange Presence
Orange
08
Badge08
Purple Presence
Purple
09
Badge09
Cyan Presence
Cyan
Sending text messages to caregivers
Pager
and Phone buttons for initiating text messaging to specific staff members are
44
PC List View
provided on PC Map View and on the Details page.
To initiate a text page:
1.
2.
Select a patient.
3.
Click the Text Staff button, located in the left margin. This displays the Staff section of the Details pane
and the Staff list in the list pane.
4.
Locate the name of the individual to whom the message will be sent and select the Pager
button next to the name.
or Phone
PC Messaging opens.
5.
Send the message using PC Messaging.
Viewing a patient's call history
You can view the patient's call history on the Events section of the Details page.
To view call history:
1.
Click D in the left margin to open the Details page, and then select the patient.
2.
Click the Events button.
3.
The patient's calls are listed in the upper and lower blocks on the left, with the most recent call in the
upper block.
4.
When you have finished, Click the Finish button.
45
PC Map View
What is PC Map View?
PC Map View is a member of GE Telergy Suite, a set of computer applications that extend the capability of
Telligence and ProCare 6000 nurse call systems. PC Map View displays a map of the nursing unit floor plan
to show where nurse call activity is occurring in the unit.
PC Map View displays active patient calls, staff emergency calls, and reminders. If Versus location tracking
is installed, PC Map View also shows the locations of badged staff members and equipment.
The application uses flashing color to identify rooms with active calls and reminders and to show the call
priority.
From PC Map View, you can open details about the patient's care, such as:
•
Bed number
•
Call level
•
Attending physician
•
The names and pager numbers of assigned caregivers
•
Elapsed time since the call was placed
•
Medications and any dietary restrictions
•
Additional details needed to respond to the call
•
Information about previous nurse calls regarding this patient
Starting PC Map View
You can open any PC Map View by selecting it from the Applications menu.
To start PC Map View:
1.
2.
From the Applications menu, select PC Map View.
Closing PC Map View
running.
To close PC Map View:
1.
2.
47
Command reference
Menu commands
Command
Description
Details
Displays details about the patient in a selected bed.
Next Unit
Used in PC Map View only. Lets you view the next
nursing unit map.
Buttons
Button
Description
Details
Lets you view information about the patient in a
selected bed.
Rooms
Lists bed numbers and patients.
Staff
Lists staff members and their phone or pager
numbers.
Location
Available only if Versus Information System is
installed. Lists staff members and their current
locations.
Text Staff
Available in the Details pane. Opens PC Messaging
to send a message to a staff member.
General
Available in the Details pane. Displays the General
Patient
Available in the Details pane. Displays the Patient
Events
Available in the Details pane. Displays the Events
Staff
Available in the Details pane. Lists the staff
members assigned to the selected patient.
Icons used in PC Map View
PC Map View displays a room layout corresponding to the layout of the nursing unit. This includes patient
and staff rooms, restrooms, elevators, and other features of the unit. Nurse call data is displayed on the map
to show activity in the nursing unit. The following table describes the icons used in PC Map View.
48
PC Map View
Icon
Description
Room squares correspond to patient rooms, staff rooms,
etc., and are labeled to indicate room number. Patient
names may be displayed in patient rooms, depending on
system configuration. Room squares are used to show
active nurse calls, reminders, and staff locations.
Flashing room squares indicate active nurse calls. The
room colors indicate call priority and correspond to the
colors used for corridor light signals at your facility. The
room square continues to flash until the call is canceled.
You can display a summary box or full details about the
call by selecting the room.
Gray marbled hallway squares correspond to hallways in
the nursing unit and are used to show staff locations.
Lavender desk squares correspond to the nurse's station
or desk. They are used to show staff locations.
Elevator icons can show staff locations if location tracking
is installed.
Stair icons can show staff locations if location tracking is
installed.
Restroom squares can show staff locations if location
tracking is installed.
Pager buttons are used for initiating a text message.
Wireless phone buttons are used for initiating a text
message.
Reminder indicators show calls that have been set to
reminder status. The color indicates call priority, and
correspond to the colors used for corridor light signals at
your facility. You can display a summary box or full details
about the reminder, just as you would for any other call.
Staff location indicators are used where location tracking
is installed to show at a glance where staff members are
located. The color indicates the staff level (such as RN,
LPN, or Tech).
49
Applying shading
In PC List View, this setting applies shading to alternate rows in tables and lists to increase readability. In
PC Map View, this setting controls the color used for patient rooms.
To apply color shading:
1.
2.
3.
4.
— or —
Changing the area covered by PC Map View and PC List View
To change the rooms or duty areas covered by PC List View and PC Map View, you must log on as the
administrator and open the Application Suite Configuration home page. From there, you can access floor
map configuration. For help opening the floor map configuration utility, see below. For help creating or
modifying floor maps, see the Application Suite Configuration Online Help.
Before you begin:
a. Close Telergy.
b. Restart Telergy by clicking the GE Telergy Suite desktop shortcut
1.
2.
3.
To add or remove rooms from the nursing unit, click Duty Area/ Room, Location.
— or —
To change the duty areas associated with the nursing unit, click Nursing Unit/Duty Area.
50
PC Map View
Creating floor maps
To create or modify floor maps, you must log on as the administrator and open the Application Suite
Configuration home page. From there, you can open the floor map configuration utility. For help opening the
floor map configuration utility, see below. For help creating or modifying floor maps, see the Application
Suite Configuration Online Help.
Before you begin:
a.
Close Telergy.
b.
Restart Telergy by clicking the GE Telergy Suite desktop shortcut.
c.
1.
2.
3.
Click Floor Map View to open the floor map configuration utility.
4.
Create floor maps.
Displaying a call summary
To view a call summary:
1.
Select the room.
If only one call has been placed from the room, information is displayed about the patient who
originated the call.
If calls have been placed from both beds in the room, this identifies the room and displays information
about the patient in bed A.
2.
To view a summary about the patient in bed B, click the room again.
Displaying a different nursing unit map
PC Map View displays the floor layout of a single nursing unit. This procedure explains how to display a
different nursing unit map.
To display the next nursing unit in PC Map View:
1.
From PC Map View, click NU on the left margin.
Note: If you can't Open a specific nursing unit, you may not be permitted to view that unit. See your Telergy
administrator for help.
51
Displaying details about a patient or call
To view call details:
1.
All patient rooms linked to PC Map View are highlighted with blue.
2.
Select the patient's room.
If there is more than one patient assigned to the room, a dialog box opens listing all patients in the
room.
3.
Select the correct patient and click OK.
This opens the Details page.
4.
Use the buttons at the bottom of the page to display different types of information.
Note: For details about the information each button displays, refer to Basic layout of the Details page.
5.
To return to PC Map View, click the Finish button.
Note: Manually admitted patient names are displayed in list view and map view.
Recall Events in Details
The word Recall appears on the Details page when the call being responded to is a ReCalled event. See
figure below:
52
PC Map View
Hiding and showing hover text
PC Map View can show an information box (like the one below) when the mouse hovers over a room. By
default, this feature is turned off, but you can turn this feature on.
The information box displays the room number, bed number, call level, patient name, and if a call is taking
place, how long the call has been active (elapsed time). If a call in the room was placed on remind and then
recalled, ReCall is displayed below the room number indicating that the call was previously on remind.
Map View with hover text turned on
To show or hide hover text:
1.
The Views dialog box opens.
2.
3.
In the Hover section, select one of the following options:
•
To show the information box, select Hover On.
•
To hide the information box, select Hover Off.
Click OK.
53
PC Messaging
What is PC Messaging?
PC Messaging is a member of the Telergy suite of applications. It is used for creating, storing, and sending
text messages to pocket pagers and phones. The PC Messaging workspace is shown here. The numbers 1
through 5 show the steps to follow to send a message.
The numbers from 1 to 5 show the steps to take to send a message. Click the buttons, text boxes, and other
controls for information on how they are used.
Starting PC Messaging
You can open any PC Messaging by selecting it from the Applications menu.
To start PC Messaging:
1.
2.
From the Applications menu, select PC Messaging.
Closing PC Messaging
running.
To close PC Messaging:
1.
2.
Deleting messages
Regular users can delete only the messages they have created. The administrator can delete any message
regardless of who created it.
Note: Messages are saved for 30 days and then automatically deleted.
To delete a message:
1.
Select the message to be deleted.
2.
Click the Delete button.
3.
Click Yes to confirm deleting the message.
Deleting messages created by a specific user
The GE Application Logins utility enables you to view and delete messages by user.
To delete messages created by a specific user:
1.
Start the GE Application Logins utility, if it is not already open.
2.
Locate the user name whose messages you need to delete.
55
3.
In the PC Messaging column, click Yes or No.
A Messaging section is added to the page. Any messages created by the selected user are listed.
4.
Highlight the messages to be deleted and click Remove.
5.
When prompted to confirm the delete action, click OK. Selected messages are removed from the list.
6.
Close the GE Application Logins utility.
Message transmission results
A series of messages in the status box report the ongoing progress of the transmission. The following image
shows a sample status message. Point or click the image for an explanation of each segment of the status
message.
The following table describes the status messages shown in PC Messaging.
Status
Description
Sending
The system is in the process of transmitting the message.
Accepted
The paging device has received the message.
Rejected
The transmission has failed. Try sending the message again.
56
PC Messaging
Responsetimeout
The system has accepted the message, but could not deliver it before
timing out. The system will hold the text message and attempt delivery
again later.
Pending message status
The Pending Message Status field on the main screen displays messages that have been in a pending state
for approximately ten seconds. When a message is sent and is not accepted or rejected within
approximately ten seconds it displays in this field.
Paging caregivers by name
You can send a text message by supplying the caregiver's name. Use this procedure when you know who
you want to page.
•
To send a message to whoever is assigned to a specific bed, see Paging caregivers by patient room or
bed.
•
To send a message to a known paging device number, see Paging caregivers by paging device
number.
To page a caregiver by name:
1.
Start PC Messaging and log on if prompted.
2.
Select the nursing unit.
3.
Click the Staff button. This displays the caregivers assigned to that nursing unit.
4.
From the list, select the caregiver to be paged.
5.
Type a message in the Message box, or select a message from the list, as shown below.
57
6.
To allow PC Messaging to close automatically after the message is sent, select Logout after sending.
— or —
To keep PC Messaging open, clear the check box.
7.
Click Send.
8.
If you typed a new text message in step 5, indicate whether or not to save it:
Regular users are shown this message box:
Click Yes to save the text message or No to discard it after sending.
The administrator is shown this message box:
a.
To save the message, first indicate who will have access to the message (All Users or Admin).
b.
Click Yes to save the message, or No to discard it after sending.
In the box shown below, status messages report the progress of the transmission:
For more information about status messages, see Message transmission results.
58
PC Messaging
9.
If PC Messaging is still running when you finish sending text messages, click LogOut. The application
closes immediately.
Paging caregivers by paging device number
You can send a text message to a caregiver by supplying a paging device number.
•
To send a text message by supplying the caregiver's name, see Paging caregivers by name.
•
To send a text message to a caregiver by supplying a patient room or bed number, see Paging
caregivers by patient room or bed
To page a caregiver by paging device number:
1.
In PC Messaging, select the nursing unit to which the message will be sent.
2.
Click the Device button.
This displays the paging device numbers in the selected nursing unit.
3.
From the list, select the number to which the message will be sent.
4.
5.
— or —
6.
Click Send.
7.
59
a.
b.
8.
closes immediately.
Paging caregivers by patient room or bed ID
This topic shows how to send a text message by supplying the patient's room or bed ID.
•
If you need to send a message to a caregiver by name, see Paging caregivers by name.
•
If you need to send a message to a specific paging device number, see Paging caregivers by paging
device number.
To page a caregiver by patient room or bed ID:
1.
2.
Select the nursing unit to which the message will be sent.
60
PC Messaging
3.
Click the Bed button.
This displays the patient room and bed numbers in the nursing unit that you selected. If PC Messaging
is connected to your facility’s ADT system, the names of patient occupying the selected room or bed are
also displayed.
4.
Indicate which caregiver will be paged by selecting his or her staff level.
For example, RN, LPN, Tech, or Charge Nurse. (These labels are configurable and may differ on your
system.) The staff member's name opens in the Selected Staff box.
5.
From the list, select the patient's room or bed.
6.
7.
— or —
8.
Click Send.
9.
61
a.
To save the message, first indicate who will have access to it (All Users or Admin).
b.
10. If PC Messaging is still running when you finish sending text messages, click LogOut. The application
closes immediately.
Paging non-caregivers
You can send text messages to any paging device in the facility, if you know the paging device number.
Follow the instructions given below.
To page a non-caregiver:
1.
2.
In the Device# box, type the paging device number.
3.
4.
— or—
62
PC Messaging
5.
Click Send.
6.
a.
b.
7.
closes immediately.
Setting PC Messaging session timeout
You can set the amount of time PC Messaging is active before the session times out.
To set the PC Messaging timeout period:
1.
Open Application Suite Configuration.
63
2.
Under Applications > PC Messaging, click Session Timeout.
The PC Messaging Session Timeout screen is displayed.
3.
From Session Timeout (In Minutes), select the desired timeout period.
4.
Click Save.
5.
Restart all PC Messaging client computers to allow the new setting to take effect.
Session timeout operation
Once you are logged in, a countdown starts for the current session. When the time period ends, the system
automatically logs you off. While working with PC Messaging, a message is displayed when there is 60
seconds remaining for the session timeout period. If you do not want the current session to end, click the
Extend Session button next to the message. This restarts the timeout period and the message disappears.
64
PC Netboard
What is PC NetBoard?
PC NetBoard is a member of GE Telergy Suite, a set of computer applications that extend the capability of
Telligence and ProCare 6000 nurse call systems. PC NetBoard is a computer-based white board that
provides nursing staff with up-to-the-minute patient information in a single application window. PC NetBoard
can be used in ProCare 6000 or Telligence systems.
Automatic data retrieval and display
PC NetBoard displays information drawn directly from hospital databases and updated continuously. For
example, patient information and census data is retrieved directly from the hospital’s Admit-DischargeTransfer (ADT) system (if ADT Interface is installed). Nursing assignments and related caregiver information
are retrieved from PC Assignments and the ProCare 6000 or Telligence nurse call systems. In addition, if
your system includes Versus location tracking, PC NetBoard can also show the rooms or hallways where
individual staff members are located.
Changing the information that NetBoard displays
The supervisor or administrator can make changes to the information that NetBoard displays. These
changes are visible only in NetBoard and do not affect system data. This includes selecting which data
columns to show or hide, and editing text displayed to display a nickname, add notes on patient medications
or dietary restrictions, or to manually admit, discharge, and transfer patients.
Text messages
From PC NetBoard, you can launch PC Messaging to send text messages to pagers and other
communications devices throughout the facility.
Customizing PC NetBoard
All users can customize many aspects of the PC NetBoard display. Changes made by regular users are
keyed to their user logon. Changes made by the administrator become the default view for all NetBoard users.
Starting PC Netboard
You can open any PC Netboard by selecting it from the Applications menu.
To start PC Netboard:
1.
2.
From the Applications menu, select PC Netboard.
Closing PC Netboard
running.
To close PC Netboard:
1.
2.
65
Menu and button command reference
Operations
Command
Description
Manual Admit
When a patient is admitted to the nursing unit, this command lets you overwrite the
system data and display the patient's information immediately, without waiting until
the information is entered into the ADT system. This hides but does not change
system data.
Note:
Manually admitted patient names are displayed in list view and map view.
Manual Discharge
Similar to Manual Admit, this command lets you remove a patient's information from
the PC NetBoard display as soon as he or she leaves the nursing unit. Like Manual
Admit, this does not change system data.
Manual Transfer
Similar to Manual Admit and Manual Discharge, this command lets you remove a
patient's information from one bed and add it to another, without affecting system
data.
Edit Text
This command lets you display a nickname, correct a misspelling, or change other
displayed text without affecting system data.
Restore ADT Data
This command removes manual changes to system data cells and synchronizes PC
NetBoard with the ADT system data.
Nursing Unit
This command is used to display information from a different nursing unit in PC
NetBoard.
Text Message
This command opens PC Messaging so that you can send a text message to a staff
member.
Shortcut buttons (Operations toolbar)
Command
Description
MA
Manual Admit. When a patient is admitted to the nursing unit, this command lets you
overwrite the system data and display the patient's information immediately, without
waiting until the information is entered into the ADT system. This hides but does not
change system data.
MD
Manual discharge. Similar to Manual Admit, this command lets you remove a
patient's information from the PC NetBoard display as soon as he or she leaves the
nursing unit. Like Manual Admit, this does not change system data.
MT
Manual transfer. Similar to Manual Admit and Manual Discharge, this command lets
you remove a patient's information from one bed and add it to another, without
affecting system data.
ET
Edit text. This command lets you display a nickname, correct a misspelling, or
change other displayed text without affecting system data.
RS
Restore ADT data. This command removes manual changes to system data cells and
synchronizes PC NetBoard with the ADT system data.
NU
Nursing Unit. This command is used to display information from a different nursing
unit in PC NetBoard.
66
PC Netboard
TM
Text Message. This command opens PC Messaging so that you can send a text
message to a staff member.
Adding a column
A supervisor or the administrator can decide which columns to add to PC NetBoard and which to remove.
To add a column:
1.
2.
Click the Edit Columns button.
The Edit Columns dialog box appears.
3.
Under Available Fields, select the column to be added and click Add to First Row.
The selected column appears under Selected Fields.
4.
Use the arrow buttons to move items up or down the list.
5.
When you have finished adding columns, click OK.
6.
Click the close toolbar button.
7.
To save the change, click the Fix it Now button.
Adding notes
You must be logged on as a supervisor or as the administrator to add notes to PC NetBoard.
PC NetBoard also provides blank cells that a supervisor or the administrator can use for adding notes. Blank
cells are not displayed by default, so you must first add the column to the table and give it a custom heading.
Bed Field Name and Patient Field Name are cells you can edit. Any edits that are made to these cells will be
visible to all PC NetBoard users.
Blank cells should be renamed by the administrator to something more meaningful, like Diet or Allergies.
The bed field name cells are bed-related cells that can be edited for any bed displayed in PC NetBoard.
The patient field name cells are patient-related cells that can only be edited if a patient has been admitted to
the bed.
To add text to a cell:
1.
On the Operations menu, click Edit Text.
2.
Click the cell where the note will be displayed.
This opens a dialog box for typing notes.
3.
Type the note and click OK.
The note is added to the selected table cell.
Note: If you edit a cell that typically displays system data, an asterisk (*) will appear in the cell to indicate
that you have overwritten the system data.
67
Adjusting column widths
As in other standard Windows-based applications, you can drag the column headings in the PC NetBoard
table to increase or decrease the column widths.
To adjust the width of a column:
1.
Point to the boundary between two column heads.
The mouse pointer resembles the one shown here:
.
2.
Click and hold the left mouse button and drag to increase or decrease the column width.
3.
Configuring user fields
The following user fields can be configured in PC NetBoard. See Editing data labels and column headings
for details on changing column names and headings.
Default field name
Configure column name Configure value
Displayed in Details
page
Attending
Yes
Yes
Yes**
Bedfield01 (Room Status) Yes
Yes
No
Bedfield02
Yes
Yes
Yes*
Bedfield03
Yes
Yes
Yes*
Bedfield04 (see the note
below)
Yes
Yes
Yes*
Bedfield05
Yes
Yes
Yes*
Bedfield06
Yes
Yes
No
Bedfield07
Yes
Yes
No
Bedfield08
Yes
Yes
No
Bedfield09
Yes
Yes
No
Bedfield10
Yes
Yes
No
Bedfield11
Yes
Yes
No
Bedfield12
Yes
Yes
No
Call Active
Yes
No
No
Duty Area
Yes
No
No
First Name
Yes
Yes
Yes**
Last First
Yes
Yes
Yes**
Medical Record
Yes
Yes
Yes**
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PC Netboard
Default field name
Configure column name Configure value
Displayed in Details
page
Nursing Unit
Yes
No
No
PatientField01 (Meds)
Yes
Yes***
Yes**
PatientField02 (Dietary)
Yes
Yes***
Yes**
PatientField03 (Short
Note)
Yes
Yes***
Yes**
PatientField04 (Long
Note)
Yes
Yes***
Yes**
PatientField05
Yes
Yes***
No
PatientField06
Yes
Yes***
No
PatientField07
Yes
Yes***
No
PatientField08
Yes
Yes***
No
PatientField09
Yes
Yes***
No
PatientField10
Yes
Yes***
No
PatientField11
Yes
Yes***
No
PatientField12
Yes
Yes***
No
Primary Device
Yes
No
Yes
Primary Name
Yes
No
Yes
Reminder Active
Yes
No
No
Room Bed
Yes
No
Yes
Secondary Device
Yes
No
Yes
Secondary Name
Yes
No
Yes
Staff in room 1
Yes
No
Yes
Staff in room 2
Yes
No
Yes
Staff in room 3
Yes
No
No
Staff in room 4
Yes
No
No
Tertiary Device
Yes
No
Yes
Tertiary Name
Yes
No
Yes
Yes*: View type set to No ADT/Location or No ADT/No Location (i.e. ADT mode is not selected)
Yes**: View type set to ADT/Location or ADT/No Location (i.e. ADT mode is selected)
Yes***: Requires patient to be present in room/bed (manually or through ADT) first
Note: The text entered in BedField04 is displayed in the Top Call section in List View.
69
Editing data labels and column headings
The text used to label certain types of information and displayed as column headings in PC Assignments
can be changed to meet the needs of staff at your facility. For example, you could change RN to Nurse #1.
Renaming a column heading changes the label only and does not change the type of information displayed.
The new heading will be seen in all Telergy applications and by everyone at your facility who uses Telergy.
Columns are renamed using Application Suite Configuration. For instructions on opening Application Suite
Configuration, see below. For instructions on renaming columns, see the online help provided in Application
Suite Configuration.
To open Column Headers configuration utility:
1.
On the Settings menu, click Launch System Configuration.
2.
3.
Click Column Headers in the Applications section.
4.
Edit the column names as needed.
To open online help for this page, click the Help link.
Editing text
You can edit or remove text in note cells and in editable system data cells. PC NetBoard allows a supervisor
or the administrator to overwrite system data with alternate text in certain cells. This does not change the
system data. For example, if a patient has been moved to another room, you can change the displayed text
immediately instead of waiting until the transfer has been entered into the ADT system.
System data cells that can be edited
Data cells that can be
overridden
Last First
Patient First
Name
Patient Last
Name
To edit a note:
1.
On the Operations menu, click Edit Text.
2.
Click the cell that you want to edit.
A dialog box opens, displaying the current text.
3.
Make the needed changes to the text and click OK.
Finding caregivers assigned to a patient
PC NetBoard can display up to three caregivers for each patient.
To find the caregivers assigned to a patient:
1.
70
Be sure the following columns are displayed in PC NetBoard:
Attending
Medical
Record#
PC Netboard
RN
LPN
Tech
Your administrator may have renamed the RN, LPN, or Tech columns in PC NetBoard. Use the terms
established for your facility.
If you need help displaying these columns, see Adding a column.
2.
In PC NetBoard, locate the row showing the patient's information.
To do this, you can sort by Bed/Room, Patient Name, or any other column containing known information
about the patient. If you need help sorting, see Sorting data.
The caregivers assigned to that patient are displayed in the Primary Name, Secondary Name, and
Tertiary Name columns.
Hiding or showing the column heads
A supervisor or the administrator can choose whether or not the column heads will be displayed in PC
NetBoard.
To show or hide column heads:
1.
2.
Click one of the following buttons:
Show Header
Hide Header
3.
4.
Locating nursing staff
If your facility is equipped with a Versus location tracking, PC NetBoard can display the locations of staff
members in your nursing unit who are wearing locator badges.
To display staff location data in PC NetBoard:
1.
Be sure the column Staff in Room has been added to PC NetBoard.
Notes
•
If you need help displaying this column, see Adding a column.
•
Your administrator may have renamed the Staff in Room column in PC NetBoard. Use the heading
established for your facility.
Manually admitting a patient to a bed
Patient admissions, discharges, and bed transfers are performed in the facility's ADT system and displayed
in PC NetBoard. If this information is incorrect for any reason, you can use PC NetBoard's Manual Admit
function to display the correct patient information in PC NetBoard.
71
You must be logged on as a supervisor or as the administrator to admit a patient to a bed.
To manually admit a patient:
1.
On the Operations menu, click Manual Admit.
2.
Select a bed.
The Enter Patient Name dialog box appears.
3.
Type the patient name and click OK.
The patient name appears in the patient name fields for the selected bed. Asterisks (*) mark the fields
where system data has been overridden.
Notes
•
Manually admitting a patient in PC NetBoard does not change the information in the facility's ADT
system. It only displays the corrected patient information in PC NetBoard.
•
If you manually admit a patient in PC NetBoard, that change will be visible to all PC NetBoard users.
•
You can restore the patient information from the ADT system at any time. See Restoring system data to
cells.
Manually discharging a patient from a bed
in PC NetBoard. If this information is incorrect for any reason, you can use PC NetBoard's Manual
Discharge function to display the correct patient information in PC NetBoard.
You must be logged on as a supervisor or as the administrator to discharge a patient from a bed.
To manually discharge a patient:
1.
On the Operations menu, click Manual Discharge.
2.
Select a bed and click Finish.
The patient's name is removed from the bed. Asterisks (*) mark the fields where system data has been
overridden.
Notes
•
Manually discharging a patient in PC NetBoard does not change the information in the facility's ADT
•
If you manually discharge a patient in PC NetBoard, that change will be visible to all PC NetBoard
users.
•
You can restore the patient information from the ADT system at any time. See Restoring system data to
cells.
Manually transferring a patient to another bed
in PC NetBoard. If this information is incorrect for any reason, you can use PC NetBoard's Manual Transfer
function to display the correct patient information in PC NetBoard.
You must be logged on as a supervisor or as the administrator to transfer a patient between beds.
72
PC Netboard
To manually transfer a patient:
1.
On the Operations menu, click Manual Transfer.
2.
Select the bed to which the patient is currently assigned.
If you transfer the patient to a bed that already shows a patient name, the transferred patient will
replace the existing patient. Asterisks (*) mark the fields where system data has been overridden.
3.
Select the bed in which the patient should be transferred and click Finish.
The patient's name moves from the old bed to the new bed. The name will be preceded by an asterisk
(*) to indicate that you have overwritten the system data.
Notes
•
Manually transferring a patient in PC NetBoard does not change the information in the facility's ADT
•
If you manually transfer a patient in PC NetBoard, that change will be visible to all PC NetBoard users.
Printing information
If your computer is connected to a printer, you can print the information shown in PC NetBoard. The name of
the displayed nursing unit appears in the page header. You can preview your printed report and change print
settings in the Print Preview dialog box, shown below. For more information, click the buttons and controls
shown in the figure below.
To print information from PC NetBoard:
1.
Display the information as you want it to appear on the printed page.
Remember that you can add or remove columns, move columns, and make other adjustments.
2.
On the File menu, click Print.
73
The Print Preview dialog box appears.
3.
Set your printing preferences using the Print Preview dialog box.
4.
When you are ready to print the document, click the printer button.
The document is sent to the selected printer.
Removing a column
A supervisor or the administrator can decide which columns to add PC NetBoard and which to remove.
To remove a column:
1.
On the View menu, click Application View Toolbar.
2.
Click the Edit Columns button.
The Edit Columns dialog box appears.
3.
Under Selected Fields, select the column to be removed and click Remove.
The selected column appears under Available Fields.
4.
When you have finished removing columns, click OK.
5.
6.
Removing manual edits and restoring system data
This topic explains how to restore system data to cells that have been edited. You must be logged on as a
supervisor or as the administrator in order to edit displayed text. Only the following cells can be edited and
restored:
•
First Name
•
Last Name
•
First, Last
•
Attending
•
Medical Record #
To restore system data:
1.
On the Operations menu, click Restore ADT Data.
2.
Click each cell to be restored.
The cell changes color and shows the current data from system databases. Asterisks (*) marking the
field are removed.
3.
If you are restoring system data to multiple cells, repeat step 2 to restore the data to the remaining cells.
4.
When you have finished restoring system data, click Finish.
74
PC Netboard
Sending a text message
If you have logon privileges for PC Messaging, you can page nurses and other caregivers while working in
NetBoard.
To send a message:
1.
Select the correct nursing unit, if it is not already displayed.
2.
Click the Operations Wizard and select PC Messaging.
This highlights any columns that lists assigned caregivers.
3.
Select the staff level, for example RN, LPN, or Tech. If the message pertains to a patient, locate the
patient's name or bed number and click the corresponding caregiver. This opens PC Messaging.
Information about the patient and caregiver is already entered. The message box and the message list
are highlighted.
4.
Type a message in the box, or select a standard message from the list.
If you want to return to NetBoard automatically after the message is sent, select the check box labeled
Logout after sending.
3.
Click Send. The following status messages show the transmission status:
Status
Description
Sending
The system is attempting to send the message.
Accepted
The message has been sent.
Rejected
The system has refused the message. Try sending it again, now or later.
Responsetimeout The system has accepted the message, but has been unable to deliver it to the
caregiver. The system will hold the page and will try to deliver it at a later time.
5.
Watch for the final status to be sure the message was received before returning to PC NetBoard.
Sorting data
You can sort on any column in the PC NetBoard table to change the order of rows in PC NetBoard. To find a
specific bed, for example, sort by bed number. To find a specific patient, sort by patient last name or first
name.
To sort on a column:
1.
Click the column head.
To reverse the sort order:
1.
Click the column head a second time.
Viewing a different nursing unit
To change the nursing unit:
1.
Click the Operations Wizard and select Nursing Unit.
75
2.
Select the nursing unit that you want to view.
3.
Click Finish.
4.
If you are prompted to confirm this action, click Yes. This displays information on the selected nursing
unit.
Note: If you cannot view a specific nursing unit, you may not have access rights to that unit. Contact your
administrator for help.
Viewing active reminders
If the Reminder Active column is displayed in PC NetBoard, you can see which rooms have reminders set. If
this column is not displayed, see your system administrator for help.
To see which rooms have pending reminders:
1.
Scan the rows in PC NetBoard. The Reminder Active column is highlighted in green for each room with
an active reminder.
Note: Your administrator may have renamed the Reminder Active column in PC NetBoard. Use the column
name established for your facility.
Viewing rooms with active calls
Cells in the Call Active column are highlighted in green for any rooms with active nurse calls and reminders
that have timed out. If this column is not displayed, see your system administrator for help.
Note: Your administrator may have renamed the Call Active column. Use the heading established for your
facility.
76

Telergy Application Suite Help

Transcription

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