Welcome to The Warehouse Supplier Information and Newsletter

October 2014
Welcome to The Warehouse Supplier
Information and Newsletter
Our newsletter and website provides information for our
local and international suppliers relating to trading with
The Warehouse.
What’s New?
The Warehouse Group Supplier Awards &
Charity Dinner 2014
We’re very excited that our annual Supplier Awards and Charity
Dinner is just around the corner, and is a fantastic opportunity to
come along to celebrate success and to raise funds for our
chosen charity.
What’s Inside?
This year our chosen charity is The Salvation Army our
community partner. We will be supporting their “Aspire” Kiwi
Youth Development Programme, aiming to support 500 young
people from communities across the country.
Endless Aisles........................ 2
The dinner is on Friday 7th November 2014 and is restricted to
1000 tickets, so please hurry and book so as not to be
disappointed!
Shipping Guide ...................... 3
We look forward to seeing you there
Click here to get more details
Store Refit Programme .......... 2
Christmas Deliveries .............. 3
DIFOT .................................... 3
New Safety Standard ............. 4
Endless Aisles – your products available to
ALL our customers!
As part of our strategy to deliver ‘Your Warehouse, Your Way'
we are rolling out 'Endless Aisles' into all stores across the
country by 17th October. This will help us 'Love Our Customers'
by letting customers place an order at the checkout in any store
for any product stocked on our website, and choose if they want
their purchase sent to the store or their home. In essence, this
makes all our stores EXTRA stores, because every store can sell
everything we stock online, and the sale goes to the store
placing the order. So your products will become available to all
our customers!
Endless Aisles has been successfully trialled in our St Lukes,
Milford and Whangaparaoa stores. Our system was built for
speed so customers don't have to wait too long - especially if
they are already registered online.
'Endless Aisles' is a great example of how we’re making things
better for our customers, simpler for our team and cheaper for
profit (increase sales, less inter-store transfer costs).
“Our Store Refit Programme is well under way , we are now in Phase 9
with 47 stores having been refitted”
Store Refit Programme
So far to date, we have invested almost $70m in refitting and
refreshing our stores. Thanks for all your support with the refit
rebates. We are now almost complete in Phase 9 of this
programme with 47 stores having been refitted (plus 4 new) with
Phase 10 happening in February next year.
We’re delighted to have seen some great sales between 4%- 9%
growth for newly fitted stores! This month Snells Beach,
Alexandra and Paraparaumu stores are re-launching on
16th October.
New Lynn will also be re-launched on 30th October.
Why don’t you head down to one of these stores to see our
friendly team and let us know what you think?
2
DIFOT (Delivery
in Full and On
Time)
Understanding your
DIFOT (Delivery In Full
and On Time) is one of
the measures of our
strategy ‘Better,
Simpler, Cheaper’.
Better for our
customers, simpler for
stores to execute and
more cost effective for
ourselves and our
supplier partners.
Christmas Deliveries
Just a reminder as we look forward to the critical Christmas period,
we need to continue to work together to deliver the best
experience for our customers. If you haven’t already done so we
need you to confirm the days you will be open for order processing
over the Christmas period.
Please refer to the letter sent out on 16th September 2014 to all
suppliers from our CEO Simon Turner, TWL Christmas
Operational availability and a Suppliers Operation Schedule which
was to be completed and returned by 26th September 2014.
Click here to view
This information allows us to evaluate our stock levels for the
Christmas period to ensure our Customers are not disappointed by
unavailability. We also use this information to schedule the Auto
Reorders you receive over this period.
If you haven’t already done so, please contact
[email protected] to receive the schedule to
confirm the days you will be open for order processing.
If you are not familiar
with your DIFOT
performance, please
click here to contact us
to get a DIFOT report
for your company’s
Auto-reorder deliveries
to our DC’s. This will
help you measure,
understand and
improve your delivery
performance.
Shipping Guide
Just a reminder that we
offer all our suppliers
shipping guidance via
our Supplier page on
our website. There is a
useful link provided to
information hosted by
our Forwarder
(available in both
English and Chinese).
Click here to see more
3
New Safety Standard
Attention all Apparel Suppliers, there has been a New Standard
AS/NZS 1249:2014 for Children’s nightwear and limited daywear
having reduced fire hazard.
Many of you have contacted us regarding timing of the
implementation of this new standard. Note that whilst it has
been in discussion for some time now and copies of the
proposed new requirements are available, the legislation is yet
to be presented to parliament.
The latest communication from MBIE states the following:
31.09.14
MBIE advises: The precise timescales are being established but
as things stand we would be looking at around April / May next
year before new regulations would be in place and as mentioned
a transition period to allow for the clearing of old stock from the
supply chain. So any new regulations would have full effect for
the Winter 2016 season or thereabouts.
Based on this we do not expect to be required to make any
changes pre-Christmas. For now we will progress the
development of the new tags so we are ready and encourage all
suppliers for this area to monitor stock levels so that we are in a
position to sell through garments with the old labels as quickly as
possible.
PO Box 33470
Takapuna
Auckland
0740
Phone: +6494898900
www.thewarehouse.co.nz
Want to know more?
Becoming a New Supplier Click here for more
information
Supplier 'Ways of Working' sessions Click here
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communication you would like to see here, please
email [email protected] and tell
us your view.
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