SAP NetWeaver - GI

Transcription

SAP NetWeaver - GI
SAP NetWeaver™
Thomas Gonser
SAP NetWeaver
Business Area Collaborative Solutions
[email protected]
Networked Companies –> Collaborative Business
McKinsey:
„Even during the present slowdown,
networked companies are outperforming
conventional ones.“
In cause of that we are talking about:
Collaborative Business
Quelle: McKinsey Quarterly
(Remo Häcki und Julian Lighton)
 SAP AG 2002, Title of Presentation, Speaker Name 2
Collaborative Business -> Composite Applications
Collaborative Business needs
Interoperability and Flexibility
needs:
Composite Applications
Quelle: McKinsey Quarterly
(Remo Häcki und Julian Lighton)
 SAP AG 2002, Title of Presentation, Speaker Name 3
The Vision of Composite Applications:
This is “standard”
• Founded on rigid
structures
• One can change the
interiors a lot, but not the
general structures
• Extremely cost-effective
• To last, strict maintenance
management is required
• It works, but… it doesn’t
give a lot of satisfactions
to users!!!
 SAP AG 2002, Title of Presentation, Speaker Name 4
The Vision of Composite Applications:
This is “custom”
• Tailor-made… everything
is possible, it is just a
matter of money!
• Extremely expensive, to
buy and to maintain
• … but… if you could
choose… where would you
want to live???
 SAP AG 2002, Title of Presentation, Speaker Name 5
The Vision of Composite Applications:
te
i
s
po ns
m
Co icatio
l
p
p
A
• Tailor-made, based
on standard
components:
everything is possible
assembling the right
bricks according to
various needs
• Easy to maintain and to
make it evolve
• It requires standards:
solid, public, open
• Simply… the best of
the two worlds in one
solution!
 SAP AG 2002, Title of Presentation, Speaker Name 6
Situation Today
Example: Make-To-Order Process in Automotive
Dealers
Production
Planners
Accountants
“Human
Integrators”
Configurator
(Dealer)
Wareh.
Mgmt
(Importer)
 SAP AG 2002, Title of Presentation, Speaker Name 7
Order
Mgmt
(OEM)
Production
(OEM)
Log. Exec.
System
(OEM)
Financials
(OEM)
Enterprise
Systems
(Various vendors,
legacy, home
grown)
Reduce TCO
Introduce Hub Infrastructures - Increase Efficiencies
Dealers
Production
Planners
Accountants
Internal and
external users
Portal,
Portal, Collaboration,
Collaboration, Multi-Channel
Multi-Channel Access
Access
Configurator
(Dealer)
Wareh.
Mgmt
(Importer)
Order
Mgmt
(OEM)
Production
(OEM)
Log. Exec.
System
(OEM)
Integration
Integration Broker,
Broker, Master
Master Data
Data Management
Management
 SAP AG 2002, Title of Presentation, Speaker Name 8
Financials
(OEM)
Enterprise
Systems
Leverage Existing Investments
Use Web Services as the Key Enabler
Dealers
Production
Planners
Accountants
Portal,
Portal, Collaboration,
Collaboration, Multi-Channel
Multi-Channel Access
Access
Enterprise
Services
(Web Services for
Business
Abstraction)
Composite
Composite App
App Framework,
Framework, BI,
BI, Knowledge
Knowledge Mgmt,
Mgmt, Business
Business Process
Process Mgmt
Mgmt
Configurator
(Dealer)
Wareh.
Mgmt
(Importer)
Order
Mgmt
(OEM)
Production
(OEM)
Log. Exec.
System
(OEM)
Integration
Integration Broker,
Broker, Master
Master Data
Data Management
Management
 SAP AG 2002, Title of Presentation, Speaker Name 9
Financials
(OEM)
Application
Services
(Web Services for
Technology
Abstraction)
Enterprise Services Architecture
Example: Make-To-Order Process in the Automotive Industry
Production
Planners
Dealers
Accountants
Internal and
external users
Portal,
Portal, Collaboration,
Collaboration, Multi-Channel
Multi-Channel Access
Access
Vehicle
Configuration
Vehicle
Availability
Vehicle
Order
Vehicle
Production
Enterprise
Delivery
and
Invoicing
Composite
Application
Services
Composite
Composite App
App Framework,
Framework, BI,
BI, Knowledge
Knowledge Mgmt,
Mgmt, Business
Business Process
Process Mgmt
Mgmt
Configurator
(Dealer)
Wareh.
Mgmt
(Importer)
Order
Mgmt
(OEM)
Production
(OEM)
Log. Exec.
System
(OEM)
Integration
Integration Broker,
Broker, Master
Master Data
Data Management
Management
 SAP AG 2002, Title of Presentation, Speaker Name 10
Financials
(OEM)
Enterprise
Systems
Events (Innovation & Insight)
SAP Solutions using ESA today:
xApps
xRPM - Portfolio Management
xMA - Post Merger Integration
xEP - Employee Productivity Events
xPD - New Product Innovation
Corp
Corp
Funct.
Funct.
CFO
CFO
HR
HR
Mfg.
Mfg.
Procur.
Procur. Support
Support
Functional Areas (Operation)
 SAP AG 2002, Title of Presentation, Speaker Name 11
Sales
Sales
Remote
Remote
Sites
Sites
SAP Solutions Powered by SAP NetWeaver™
Orchestrating new, cross-functional business processes
SAP NetWeaver
People Integration
Multi-Channel Access
Portal
Collaboration
Information Integration
Knowledge Mgmt
Business Intelligence
Master Data Mgmt
Process Integration
Integration Broker,
Business Process Mgmt
Application Platform
J2EE
ABAP,
DB and OS Abstraction
 SAP AG 2002, Title of Presentation, Speaker Name 12
PLM
3rd party
HR
Project
System
Microsoft
Office
3rd party
FI
Adaptive Business with ESA
Provide Web services to new customers and partners
Dealers
Production
Planners
Accountants
Customers
Portal,
Portal, Collaboration,
Collaboration, Multi-Channel
Multi-Channel Access
Access
Vehicle
Configuration
Availability
(Importer)
Availability
(OEM)
Vehicle
Order
Vehicle
Production
Delivery
(New
customer)
Delivery
and
Invoicing
Composite
Composite Application
Application Framework,
Framework, BI,
BI, KM,
KM, Business
Business Process
Process Management
Management
Configurator
(Dealer)
Wareh.
Mgmt
(Importer)
Order
Mgmt
(OEM)
Production
(OEM)
Log. Exec.
System
(OEM)
Financials
(OEM)
Integration
Integration Broker,
Broker, Master
Master Data
Data Management
Management
 SAP AG 2002, Title of Presentation, Speaker Name 13
Financials
(ASP)
Delivery
Tracking
Enterprise Service Architecture
Enterprise Service Architecture is offering affordable
Interoperability & Flexibility
i.e.
Collaborative Business requires
Service Based Architecture =
ESA
 SAP AG 2002, Title of Presentation, Speaker Name 14
Divergence
Software Architecture IV Generation
Technology
Sea Change
Technology
Sea Change
AUTOMATION
(Centralization,
“corporate” rules)
DISTRIBUTION
1993
(Decentralization,
high end functional
systems)
PCAs*
En
te
r
Ar pris
ch e
ite Se
ct rvi
ur ce
e
s
3tie
r
ai
nf
ra
ERP
M
Convergence
m
e
HR
Cl
ie
nt
/S
er
CRM
ve
r
SCM
COMPOSITION
(team(team- and
knowledge
2003driven corporation)
PCA* = Packaged Composite Application (as delivered through SAP xApps)
 SAP AG 2002, Title of Presentation, Speaker Name 15
SAP Blueprint for Sustainable Success
Enterprise
Services
Architecture
 SAP AG 2002, Title of Presentation, Speaker Name 16
SAP NetWeaver™
- architecture enabling composite IT scenarios
SAP NetWeaver™
Development Platform for Content
and Business Logic
People Integration
Multi-Channel Access
Collaboration
Integrations-Platform
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Runtime Environement
Combination of technical and
business relevant Services in a
homogenious Infrastructure
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 17
.NET
WebSphere
Interoperability & Flexibility
By using common standards ESA is enabling real
Interoperability – instead of using proprietary and
therewith inflexible interfaces
Document Mgmt
Document Mgmt
Market
Analysis
Call
Center
Market
Analysis
Call
Center
SCM
SCM
ERP
ERP
e-Sales
Trading
Technical
systems
E-Procurement
PLM
 SAP SI
AG2003,
2002,4-Nov-03,
Title of Presentation,
Holger Silberberger,
Speaker S.18
Name 18
e-Sales
Trading
Technical
systems
E-Procurement
PLM
ESA - Business Benefits
The flexibility and interoperability by collective use of
standards is ensuring the guaranteed future of the entire IT
landscape and is creating therewith sustainable
Business Benefits
Document Mgmt
Busines Agility
Processes easier to adapt
Higher speed of implementation
Market
Analysis
Call
Center
SCM
Value Network Extension
Outsourcing / usability of partner-services
Own processes are getting marketable
ERP
Permanent Business-Innovation
Support of applications-generation (xApps)
Enabling differentiated speed of adaption
e-Sales
Trading
Technical
systems
E-Procurement
PLM
 SAP SI
AG2003,
2002,4-Nov-03,
Title of Presentation,
Holger Silberberger,
Speaker S.19
Name 19
Protection of Investment
Extended and new way of use
of existing systems
Reduction of TCO (Total Cost of Ownership)
Where does Service Architecture offer ROI today?
ROI by
Service Based Integration
high
Number of
Systems /
Applications
high
low
low
high
Number
of Users
Quelle: Holger Silberberger:
"Collaborative Business und Web Services" (ISBN 3-540-00417-3)
 SAP AG 2002, Title of Presentation, Speaker Name 20
low
Frequency of
Diversivications
SAP NetWeaver
Product Roadmap
Start
Unrestricted
shipment
Ramp-Up
“Synchronized”
Release
EP 5.0
MI 2.0
MI 2.5
MI 2.1
BW 3.0 BW 3.1C
XI 1.0
EP 6.0 SP3
EP 6.0
BI 3.3
BI 3.2
XI 2.0
XI 3.0
Q1
 SAP AG 2002, Title of Presentation, Speaker Name 21
XI 3.0
Web AS 6.30 Web AS 6.40
Web AS 6.20
2002
BW 3.5
Q2
Q3
2003
Q4
Q1
2004
Mastering Heterogeneity with SAP NetWeaver
Full Interoperability with IBM WebSphere and Microsoft .NET
IBM WebSphere
• Portal Development Kit for
WebSphere
• Integration of Lotus
Sametime
• Integration with
IBM Content Manager
• Interoperability with
WebSphere Business
Integration
• Eclipse Based Java IDE
• Technical, standards-based
connectivity (XML,
Web Services)
J. Bruce Harreld,
SVP Strategy, IBM
 SAP AG 2002, Title of Presentation, Speaker Name 22
SAP NetWeaver
People Integration
Multi-Channel Access
Portal
Collaboration
Information Integration
Knowledge Mgmt
Business Intelligence
Master Data Mgmt
Microsoft .NET
• Portal Developm Kit for .NET
• Smart Client on .NET
• MS Office Integration
• MS Exchange Integration
• Integration of MS Content
Management Server
• Integration of SQL Server
Analysis Services
Process Integration
Integration Broker,
Business Process Mgmt
Application Platform
J2EE
ABAP,
DB and OS Abstraction
• Interoperability with
MS Biztalk Server
• Visual Studio .NET integr.
• Technical, standards-based
connectivity (XML,
Web Services)
Mastering Heterogeneity with SAP NetWeaver
Full Interoperability with IBM WebSphere and Microsoft .NET
IBM WebSphere
• Portal Development Kit for
WebSphere
• Integration of Lotus
Sametime
• Integration with
IBM Content Manager
• Interoperability with
WebSphere Business
Integration
• Eclipse Based Java IDE
• Technical, standards-based
connectivity (XML,
Web Services)
SAP NetWeaver
People Integration
Multi-Channel Access
Portal
Collaboration
Information Integration
Knowledge Mgmt
Business Intelligence
Master Data Mgmt
Microsoft .NET
• Portal Developm Kit for .NET
• Smart Client on .NET
• MS Office Integration
• MS Exchange Integration
• Integration of MS Content
Management Server
• Integration of SQL Server
Analysis Services
Process Integration
Integration Broker,
Business Process Mgmt
Application Platform
J2EE
ABAP,
DB and OS Abstraction
• Interoperability with
MS Biztalk Server
• Visual Studio .NET integr.
• Technical, standards-based
connectivity (XML,
Web Services)
Bill Gates,
Microsoft
 SAP AG 2002, Title of Presentation, Speaker Name 23
SAP NetWeaver™
Application Platform – Web Application Server
SAP NetWeaver™
People Integration
Multi-Channel Access
Collaboration
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 24
.NET
WebSphere
SAP NetWeaver™ Web Application Server
Open system architecture
Professional UI development
Eclipse-based Java IDE
Proven ABAP development tools
Java IDE
ABAP
Workbench
Highly efficient development
environment
Browser
Portal
 SAP AG 2002, Title of Presentation, Speaker Name 25
XI
Internet Communication Manager
Web Dynpro
J2EE
ABAP
Web Services
Infrastructure
Database Abstraction
SAP Web Application Server
Unified infrastructure
Common connectivity
Common persistence
Common user management
Comprehensive software lifecycle
management
3rd Party
Software Lifecycle
Management
J2EE certified
Standard-based Web Services
provision
Platform independent
Extensible
Evolution of SAP application
server technology
Highly scalable and reliable
Database
SAP NetWeaver™
Process Integration – Exchange Infrastructure
SAP NetWeaver™
People Integration
Multi-Channel Access
Collaboration
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 26
.NET
WebSphere
Business Scenario
Business Scenario
Message Exchange View
CRM
Add Items to
Sales Order
APO
ERP
FI
Scheduling and
Available to Promise
Credit limit
check
Save
Sales Order
Confirm
Reservation
Create Sales Order
(Manufacturing,
Procurement)
Deliver goods
Post goods issue
Update delivery
status
Update valuation /
costs
Bill customer
Post invoice /
actual revenues
 SAP AG 2002, Title of Presentation, Speaker Name 27
Message Flow in the Integration Server
The Integration Server
retrieves required
collaboration knowledge
on routing, mapping and
address resolution from
the Integration Directory
SAP
SAP
3.x
3.x
2
1
SAP
SAP
4.x
4.x
3
SAP
Adapter
ThirdThirdParty
Party
System
System
MarketMarketplace
place
Firewall
4
 SAP AG 2002, Title of Presentation, Speaker Name 28
ThirdParty
Adapter
mySAP.com
mySAP.com
Solution*
Solution*
Business
Business
Partner
Partner
Business
Business
Partner
Partner
Business
Business
Partner
Partner
SAP NetWeaver™
Master Data Management
SAP NetWeaver™
People Integration
Multi-Channel Access
Collaboration
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 29
.NET
WebSphere
MDM – Building Blocks
Master Data Management
Enterprise Portal
MDM – Advanced Technology Architecture
Object Layer
mySAP
...
R/3
Enterprise
non SAP
System
non SAP
System
MDM
Adapter
MDM
Adapter
MDM
Adapter
MDM
Adapter
Service Layer
Provisioning Layer
Content Integrator
Initial Cleansing
Matching
Mapping
 SAP AG 2002, Title of Presentation, Speaker Name 30
Exchange Infrastructure
Integration Layer
Messaging and
Transportation Layer
Business Information Warehouse
Master Data Server
SAP NetWeaver™
Business Intelligence
SAP NetWeaver™
People Integration
Multi-Channel Access
Collaboration
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 31
.NET
WebSphere
Business Intelligence
 SAP AG 2002, Title of Presentation, Speaker Name 32
SAP NetWeaver™
Enterprise Portal
SAP NetWeaver™
People Integration
Multi-Channel Access
Collaboration
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 33
.NET
WebSphere
Solution know how
A Portal is NOT:A personalised intranet
A way of accessing your systems
Your document management system
A tool providing you with single sign on
A tool which pushes your exception / alert information
A tool to put business information in context
Accessible by anyone with a web browser
A search engine which understands the “MEANING” of documents
A way to provide “integration” at the user interface layer
A way to collaborate with employees and partners
ITS ALL OF THESE
 SAP AG 2002, Title of Presentation, Speaker Name 34
SAP NetWeaver™
Multi Channel Access
SAP NetWeaver™
People Integration
Multi-Channel Access
Collaboration
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 35
.NET
WebSphere
mySAP Mobile Business Architecture
Device
Offline Applications
Online Applications
SAP
SAP Mobile
Mobile Engine
Engine
Mobile
Mobile Client
Client
Wireless Gateway or Network
SAP Web Application Server
R/3 Enterprise
ALM
Server
 SAP AG 2002, Title of Presentation, Speaker Name 36
SRM
SCM
...
...
non-SAP
non-SAP
CRM
CRM
SAP NetWeaver™
Knowledge Management
SAP NetWeaver™
People Integration
Multi-Channel Access
Collaboration
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 37
.NET
WebSphere
Integrated knowledge management platform
“It is impossible to centralize all the
information in a single repository ...“
Partners
Partners
Technology
Technology
mySAP Enterprise Portals KM
provides
a unified view, taxonomies
and set of common services
on top of heterogenous
repositories of unstructured
information
Consulting
Consulting
Microsoft
Microsoft
IBM
IBM
Accenture
Accenture
Knowledge
Knowledge Management
Management platform
platform
(Services
(Services around
around information)
information)
Web server
File server
mySAP Enterprise Portal KM
consists of
Content Management
Retrieval & Classification
Collaboration
KPMG
KPMG
(Internet pages)
(CAD plans)
SAP CRM
(Brochures)
Documentum
(Documentation)
Lotus Notes
(Customer info)
Microsoft Exchange
(Communication)
WebDAV servers
* In development
 SAP AG 2002, Title of Presentation, Speaker Name 38
SAP NetWeaver™
Collaboration
SAP NetWeaver™
People Integration
Multi-Channel Access
Collaboration
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 39
.NET
WebSphere
Collaboration Offering for EP 6.0
flexible virtual
work environment
for work groups
and project teams
Chat
Instant Messaging
Application Sharing
Awareness
Collaboration
Room
Real-Time
Collaboration
SAP
3rd Party
Collaboration
Launch Pad
Feedback
Rating
Comment
Discussions
Subscription
Content
Management
cFolders
cProjects
by PLM
WebEx
Lotus
Sametime*
Business
Package
Lotus
Domino
MS
Exchange
...
Synchronous
Collaboration
Integration
Groupware
Integration
*) planned (with IBM)
 SAP AG 2002, Title of Presentation, Speaker Name 40
SAP NetWeaver™
Lifecycle Management
SAP NetWeaver™
People Integration
Multi-Channel Access
Collaboration
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 41
.NET
WebSphere
SAP NetWeaver™ Life-cycle Management
Life-cycle Management
SAP
R/3
(Server Landscape)
Access Networks
SAP
BW
SAP
CRM
Data Center
SAP
R/3
DB
SAP
BW
SAP
CRM
DB
SAP
R/3
SAP
BW
SAP
CRM
...
... Dev
... QA
Prod
sca
pe)
Technical
Infrastructure
e
Installation
Qu
a
(Sy lity A
ste
m L ssur
and anc
Planning
Business Processes
Change
Management
(Component Landscape)
Implementation
Operations
 SAP AG 2002, Title of Presentation, Speaker Name 42
SAP NetWeaver™
Composite Application Framework
SAP NetWeaver™
People Integration
Multi-Channel Access
Collaboration
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 43
.NET
WebSphere
SAP NetWeaver ™
Composite Application Framework
Run Time Components
UI Framework
xApp Generators
xApp Generators
xApp Modelling Tools
xApp Modelling Tools
Design Time Comp.
Collab.
Services
(facades)
Generic
Services
Guided
Procedure
Services
Container
for Appl.
Services
Object Access Layer (OAL)
Metadata
Repository
Generation
Communication
 SAP AG 2002, Title of Presentation, Speaker Name 44
XI
CRM
HCM
PLM
xApp DB
...
KM
BW
SAP NetWeaver™
- architecture enabling composite IT scenarios
SAP NetWeaver™
Development Platform for Content
and Business Logic
People Integration
Multi-Channel Access
Collaboration
Integrations-Platform
Information Integration
Business
Intelligence
Knowledge
Management
Master Data Management
Process Integration
Integration
Broker
Business Process
Management
Life Cycle Management
Composite Application Framework
Portal
Runtime Environement
Combination of technical and
business relevant Services in a
homogenious Infrastructure
Application Platform
J2EE
ABAP
andOS
OS Abstraction
Abstraction
DBDBand
…
 SAP AG 2002, Title of Presentation, Speaker Name 45
.NET
WebSphere
Thank you for your attention
Thomas Gonser
SAP NetWeaver
Business Area Collaborative Solutions
[email protected]
 SAP AG 2002, Title of Presentation, Speaker Name 46
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and implemented by Netscape.
MarketSet and Enterprise Buyer are jointly owned trademarks of SAP AG and Commerce One.
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their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other
countries all over the world. All other product and service names mentioned are the trademarks of their respective
companies.
 SAP AG 2002, Title of Presentation, Speaker Name 47