Report

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Report

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RSPO Principles & Criteria
Public Summary Report
Main Audit report. 12-14/08/2013
Assessment Surveillance Audit no 01 report. 07-09/09/2014
Palm Oil Mill:
Extractora Natural Ecuador S.A.
Natural Habitats.
Country: Ecuador
Certificate number: CA4574/14 Substitute CA4332/13
Report prepared by the lead auditor: David Ogg FICFor.
Certification decision date: 19/08/2013
Certification expiry date: 18/08/2018
IBD CERTIFICAÇÕES LTDA
Rua Dr. Costa Leite, 1351 CEP: 18.602-110 Botucatu – SP – Brasil
Tel / fax: +55 14 3811-9800
www.ibd.com.br – [email protected]
MQ III IBD Revisão 30.05.2014
GED/DOCUMENTOS/MODELOS E REFERENCIAS/2-SETOR DE INSPEÇÕES/2_2-RELATÓRIOS DE INSPEÇÃO/2_2_30_1_3_En – RSPO P&C Public Summary Report
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Contents
Part 1. Scope of the Certification Audit
1.1
1.2
1.3
1.4
1.5
1.6
1.7
Normative references
Company and Contact Details
RSPO Membership Details
Audit type
Location of the Palm Oil Mill
Palm Oil Mill Output and Approximate Tonnages Certified
General Description of Supply Base
1.7.1 Location of the Supply Base
1.7.2 Statistics of the Supply Base and Estimated Tonnes of FFB produced per year
1.7.3 Biodiversity (Total Conservation & HCV Area for the respective Supply Bases)
1.7.4 Calculation of the Number of Production Units (N) to Sample for the Mill
1.7.5 Calculation of the Number of Sub Contractors to be sampled.
1.8 Progress of associated Smallholders or Out-growers towards Compliance with relevant Standards
1.9 Location Map for this Certification Unit
Part 2. Partial Certification
2.1 Time-bound plan
2.2 Progress made on the time-bound plan
Part 3. Audit Process
3.1 IBD - The Certification Body
3.2 Audit Team
3.3 Audit Methodology
3.3.1 Audit Agenda
3.3.2 List of stakeholders consulted prior to and during the audit.
3.3.3 Outline of how stakeholder consultation was managed.
3.3.4 Issues that arose during stakeholder consultation and company responses.
3.4 Supply Chain Certification.
Part 4. Audit Findings
4.1 Summary of findings
4.2 Non conformity register
4.2.1 Verification of previous assessment non-compliances
4.2.2 New non-compliances raised at this audit
Part 5. Formal signing of audit findings
5.1 Acknowledgment of internal responsibility by the Client
5.2 Signing by the Lead Auditor.
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PART 1: SCOPE OF THE CERTIFICATION AUDIT
1.1 Normative references
The Palm Oil Mill and the supply base was audited against the following documents:
RSPO International Principles and Criteria (April, 2013 version)
National Interpretation (approved version XX/20XX)
Local indicators developed by IBD (approved version 07/08/2013)
New Planting Procedures (September, 2009 version)
Supply Chain of Certification Standards (November 25, 2011)
1.2 Company and Contact Details
Company name:
Business address:
Exportsustent S.A. (Natural Habitats)
Office Ecuador: Ave. Amazonas N39-123 Edif. Amazonas Plaza, 8th floor, #58 | Quito |
Ecuador.
Jessenia Angulo, Sustainability Manager
+31652823919
[email protected] ; [email protected]
www.natural-habitats.com
EU 834/2007 Organic. NOP/ USDA Organic, MIFFAF Organic. Non-GMO Project. Kosher
U, GMP+, Fair for Life. HACCP.
Contact person:
Mobile telephone:
e-mail:
Web site:
Other certifications held (ISO…)
1.3 RSPO Membership Details
RSPO membership number:
Parent company as applicable:
1-0115-11-000-00
n/a
1.4 Audit type
Date of previous audit:
Date of this audit:
Main or ASA (1 to 4):
Date of next surveillance audit
August 12th to August 14th 2013 (Main Audit)
August 7th to August 9th, 2014
ASA 1
August 2015
1.5 Location of the Palm Oil Mill
Palm Oil Mill (POM)
Name
Extractora Natural Ecuador S.A.
Location Address
Km. 2 de la vía Viche-Esmeraldas,
Esmeraldas, Ecuador
Mill Capacity
MT/Hour
9/MT/Hour
GPS Reference
Longitude
Latitude
UTM: 00 74964
17N:0 662441
1.6 Palm Oil Mill Output and Approximate Tonnages Certified

The estimate for the last 12 months is applicable to Annual Surveillance Audits and is the Projection for the next 12
months from the previous audit.
 The actual production for the last 12 months are the audited quantities since the last audit.
 The projection for the next 12 months is given by the company.
FFB received and processed by the mill For the 12 month period prior to
Mt RSPO Certified FFB:
22,274 mt
this audit:
Mt Conventional FFB:
0 mt
Estimate for last 12 Months (MT)
Actual Production for last 12 months (MT)
Projection for next 12 Months (MT)
[State if IP or MB] (ASA audits).
[State if IP or MB]
[State if IP or MB]
CPO
PK
PKO
CPO
PK
PKO
CPO/IP
PK/IP
PKO/IP
6,800/IP
3,200/IP
n/a
4,472/IP
2,510/IP
n/a
7,000/IP*
3,500/IP**
n/a
Notes: Average OER: 19.89%.
The production is lower than projected due to the disease “PC”, which has had a devastating effect on many farms, killing up to 90% of all oil
palms.
All PK is sold to local kernel crushing plants but is not sold as RSPO certified.
All sales of CPO/IP are to Palma Organica (A company in the same group). However, Palma Organica is not yet RSPO SCC certified and so no
sales are made as / IP. It is all sold as CPO Organic.
*572 MT for estate production and 6,428 MT for outgrowers.
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**286 MT for state production and and 3,214 MT for outgrowers.
1.7 General Description of Supply Base
Natural Habitats owns one farm (Hacienda Clemente – Natural Mangrove S.A. 211ha) that contributed less than 10% of the
FFB crop processed at the mill. This farm has been devastated by the disease PC. FFB is mainly supplied by associated
growers (86 farmers). They are organized as the first organic association of producers in Ecuador. Natural Habitats helps and
support all the farmers, through its agronomist team, in the implementation of organic and sustainable production practices,
training, micro credits, supplies and premium prices.
Current supply base
The small farm holders are located within a radius of up to 100km from the Palm Oil Mill.
A full and complete list of all the farms is available which include: The name of the farmer; The location address; The grid
reference; The total area; The productive area; The tonnes FFB per year per farmer; The planting years; The cycle and the
biodiversity per farm.
Locations in general:
Tabuche; Viche; Chucaple; Cube; El Rito; Taquigue; Tonsupa; Monpiche; Muisne;
Rocafuerte; Las Delicias; Chigue; Chura; Quininde and La Union.
The total area of oil palm:
3,916.13 ha. (Average of 45.96 ha per farmer).
Area of productive oil palm:
3,058.78 ha. (Average of 40.82ha).
Total FFB production per year:
25,942 mt. (Average 8,48 mt per ha).
(Re) Planting years
1991 to 2010. (No new planting since 2005)
Total biodiversity of the farms:
1,569 ha (43 ha for state, and 1526 ha for outgrowers)
1.7.1 Location of the Supply Base
Oil Palm Plantation (OPP)
GPS Reference
Location Address
Name
Longitude
Latitude
Natural Mangrove Ecuador S.A.
(Natural Habitats)
Tabuche
00 79257
0 661108
Capelo Pablo
Viche
00 74014
0 662622
Arroyo Margarita
Viche
00 73197
0 662008
Saltos Ramon
Viche
00 72041
0 660871
Freire Diego
Viche
00 74234
0 662389
Hernandez Byron
Viche
00 67593
0 660747
Hernandez Alberto
Viche
00 68672
0 661437
Rivadeneira Pablo
Viche
00 72062
0 662286
Morales Ivan
Viche
00 70760
0 662406
Jumbo Vicente
Chucaple
00 59495
0 660557
Cagua Juan
Chucaple
00 60978
0 659974
Calderon Jose
Chucaple
00 62248
0 660537
Fuentes Martha
Chucaple
00 62139
0 658267
Giler Ramon
Cube
00 65085
0 656311
Erazo Mentor
Cube
00 65267
0 655578
Erazo Eduardo
Cube
00 65267
0 655578
Santos Milton
Cube
00 64687
0 653091
Jimenez Luis Alberto
El Roto
00 65064
0 659858
Chica Jamy
Taquigue
00 83488
0 657847
De La Cruz Flavio
Taquigue
00 82156
0 660654
Torres Gilbert
Tonsupa
00 90602
0 630397
Jimenez Dias Carlos
Tonsupa
00 92942
0 629759
Nuñez Isabel
Monpiche
00 69571
0 624244
Olave Angela
Monpiche
00 69999
0 621989
Aveiga Edison
Monpiche
00 70406
0 611200
Zambrano Victor Franklin
Monpiche
00 66132
0 619939
Rosales Pablo
Monpiche
00 55552
0 612727
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Rosales Jose
Saldarriaga Lider
Saldarriaga Carlos
Marcillo Alexandra
Chica Isrrael
Reyez Cecilia - Fernando
Mera Eladio
Cañote Ivan
Cabezas Elsy
Estupiñan Pedro
Nazareno Felipe
Marcillo Hector
Moreira Eladio
Ganchozo Nelys
Luna Mora Clorina
Goya Lusdary
Calle Miguel
Macay Benedita
Espinoza Hurbano
Eljuri Gabriel
Borja Veronica
Cobeña Mariana
Vera Noris
Catagua Juan Carlos
Morlas Fernando
Tello Jorge
Orozco Fausto
Hoyos Lucia
Catagua Paula
Santos Ibarra
Aguilar Angel
Rodriguez Segundo
Monpiche
Monpiche
Monpiche
Monpiche
Muisne
Muisne
Monpiche
Monpiche
Rocafuerte
Rocafuerte
Rocafuerte
Rocafuerte
Las Delicias
Las Delicias
Las Delicias
Las Delicias
Las Delicias
Las Delicias
Las Delicias
Chigue
Chigue
Chura
Chura
Chura
Quininde
Quininde
Quininde
Quininde
Quininde
Quininde
Quininde
La Union
Associated growers added to the supply base since the last audit.
Oil Palm Plantation (OPP)
Location Address
Name
Vazconez Martha
La Union
Cortez Fernando
Nuevo Quininde
Cortez Fernando
Cupa
Intriago Alexandra
El 200
Intriago Favian
El 200
Vela Jimmy
Valle del Sade
Jose Machuca
Miramuchin
Jose Enrriquez
Malimpia
Jurado Sevilla Gandhy Danilo
Cosmopolita Zona 20
Jurado Sevilla Heguel Danilo
Nuevo Quininde
Jurado Montero Betty Daniela
Cosmopolita Zona 20
Jurado Sevilla Edison Danilo
Cosmopolita Zona 20
Andrade Calisto Nelson Estaban
Agromache
Bravo Narvaez Wilson Rene
Perla del Sade
Cevallos Arizala Maria Enoe
El Coco amlimpia
Cevallos Arizala Maria Enoe
Pueblo Nuevo Km 201
Van Moorselaar Cevallos Daniela
El Cedro Malimpia
Enriquez Rodriguez Jose Anuario
La Cumbre
Martinez Gonzalez Marco Polo
Gorgona
Loyaga Zaquinaula Walter Umberto
El Duana
Loyaga Guerrero Jonathan Patricio
Chucaple Adentro
00 55777
00 55851
00 55025
00 54918
00 70406
00 70461
00 52664
00 66644
00 90179
00 10347
00 103696
00 108579
00 60243
00 61561
00 62149
00 59706
00 59329
00 62161
00 58791
00 87895
00 86223
00 69944
0 068518
0 070099
00 44464
00 31643
00 39581
00 42944
00 40194
00 27887
00 11996
00 65372
0 612136
0 611931
0 612573
0 613389
0 611200
0 607148
0 613962
0 621213
0 676859
0 681527
0 681415
0 680818
0 668173
0 066641
0 668990
0 667729
0 669397
0 669871
0 668556
0 657329
0 655145
0 663563
0 668704
0 669829
0 664042
0 673042
06 67168
0 667038
0 670083
0 666515
0 722695
0 660383
GPS Reference
Longitude
Latitude
00 09 480
079 29 840
00 22 075
079 28 830
00 22 075
079 28 830
00 14 877
079 26 215
00 15 056
079 25 941
00 31 566
079 22 468
00 27 886
0 666514
00 22 075
079 25 711
N 00°20.515.
W 079°24.622.
N 00°19.810.
W 079°26.642.
N 00°20.5850.
W 079°25.281.
N 00°20.787.
W 079°25.276.
N.00°00.971.
W 079°26.233
N.00°30.340.
W 079°22.803.
17 N. 0672641
Utm.0045872
17 N. 0674728
Utm.0027712
17 N. 0672641
Utm.0045872
N 00°12´068´´
W 079°26´254
17 N. 061361
Utm.0038890
N.00°18.139.
W . 079°25.817
N.00°31.490.
W . 079°32.435.
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Muñoz Loor Edison Rafael
Velazco Verdezoto Sergio Amado
Segura Vergara Alfonso (#1)
1.7.2
San Jacinto de Chipo
Santa Elvira
Km 9.5 Via San Ramon
Km 9 Via San Ramon
Km 1 Via San Ramon
N.00°16.2970.
N.00°16.292.
N.00°18´´392
N.00°18´576
N.00°19.793
Statistics of the Supply Base and Estimated Tonnes of FFB produced per year
Name
Area of Oil Palm (Ha)
Estimated
Tonnes
Total/
Mature/
FFB/Yr
Certified
Production
Natural Mangrove Ecuador S.A
Associated growers:
211.32
3704.81
211.32
3704.81
1820
20454
W . 079°2332.705
W . 079°27.630
W. 079°32´986
W. 079°32´361
W . 079°28.960.
Planting Years
Cycle (Years)
1991 - 2004
1991 - 2004
25 - 30
25 - 30
1.7.3 Biodiversity (Total Conservation & HCV Area for the respective Supply Bases)
Oil Palm Plantation
Biodiversity.(Total Conservation & HCV Area) Hectares.
Name
Conservation
HCV
Comments
All
1,334
0
1.7.4 Calculation of the Number of Production Units (N) to Sample for the Mill
N = 0.8√Y, where “Y” is the number of units, with the result always to be rounded “up” to the next whole integer. Where
only a sample of the supply base is assessed, units not previously assessed, or assessed earlier in the certification program,
are to be preferred over those more recently assessed.
For the Mill, how many units make up the production base?
Owned estates (Y)
Sample: N = 0.8√Y
Smallholders (Z)
N = 0.8√Z
1
1
86
8
Explanation as to the selection of estates sampled
The 60 associated growers included in the main audit were sampled separately to the 26 addition.
Sq rt 60 = 8 x 0.8 = 6.4 (7)
Sq rt 26 = 5,09 x 0.8 = 4,072
Total sample of 11
1.7.5
Calculation of the Number of Sub Contractors to be sampled.
N = 0.8√Y, where “Y” is the number of contractors, with the result always to be rounded “up” to the next whole integer.
Where only a sample of the sub-contractors not previously assessed, or assessed earlier in the certification program, are to
be preferred over those more recently assessed.
The table below shows the number of approved sub-contractors who may be contracted to be directly employed in the work
of the certification unit.
The number of sub-contractors actually contracted at the time of the audit is used to calculate the sample.
Number of sub-contractors.
Mill and workshops
Farms
Approved:
12
Approved:
0
On site during audit: Y
3
On site during audit: Y
n/a
Number to audit: = 0.8√Y
3
Number to audit: = 0.8√Y
n/a
Names
Activity
Audited
Names
Activity
Audited
Sr. Baloy Cheme Diego
Pipeline
Yes
Ramón
installation
Carlos Efraín Arias
Mill Doctor
Yes
Rodríguez
Roxana Elizabeth Charpoca
Farm personnel
Yes
Trejo
Labour Code
training.
1.8 Progress of associated Smallholders or Out-growers towards Compliance with relevant Standards - should
be in accordance to the 3 year implementation plan
No small holders or outgrowers not already included in the scope of the certificate.
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1.9 Location Map for this Certification Unit
Note: Individual maps of the group members are available but it is not practical to reproduce them here.
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PART 2: PARTIAL CERTIFICATION
The rules for partial certification allow organizations that have a majority holding in and / or management control of more
than one autonomous company growing oil palm to certify individual management units and / or subsidiary companies
subject to certain rules.
Not applicable. The one owned farm is included in the main audit and ASA1. The company has only one mill.
PART 3: AUDIT PROCESS
3.1 IBD - The Certification Body
IBD takes pride in being the largest certifier in Latin America and the only Brazilian certifier of organic products with
accreditation through IFOAM (international market), ISO Guide 65 (European market regulation CE 889/07), Demeter
(international market), USDA/NOP (North-American market), COR (Canadian market) and INMETRO/MAPA (Brazilian
market), making its certificate global.
Located in Botucatu-SP, Brazil, IBD has been in operation since 1992. Initially focused exclusively on the certification of
organic product, after 2004, IBD began including certification services in the social-environmental area through the
EcoSocial, Integra, RSPO and UEBT (Union for Ethical BioTrade) programs. Today, IBD certifies over 5,000 producers, covering
an area of approximately 520 thousand hectares in cultivation and 3 million hectares under wild harvest management,
throughout 16 countries.
o
For more information regarding IBD Certificações, access www.ibd.com.br. RSPO Membership N : 8-0090-08-000-00.
Approved since 09/2008.
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3.2 Audit Team
Lead auditor:
Audit team:
David Ogg.
Ronald Vargas
- Agronomy graduation
- Agriculture doctorate
- Soil Microbiology post-doctorate
- RSPO, GlobalG.A.P., Tesco Nurture, US Agriculture, ETI, SQF, ISO 9001 and ISO 14001 lead
auditor with more than 20 years of experience with audits
- More than 10 year experience with Palm Oil Production
- Spanish, English and Japanese speaker
3.3 Audit Methodology.
3.3.1
Audit Agenda
Date
Time
th
August 7 2014 16:00
17:30-18:00
18:00-20:00
8th August
0700-1300
1300.
1315 - 1930
9th August
07:00-1600
1600
1800
3.3.2
Location
Program
Auditor(s)
David Ogg and Ronald Vargas Travel from Sao Paulo to Quito, Ecuador.
Both
arrive to Quito on flight Aerogal AV
8373, 15:54.
Hotel Quito, Ecuador
Annual Surveillance Audit (ASA) opening Both
meeting.
Confirmation of the audit agenda and field
operations to be visited.
Presentation by Exportsustent, S.A. (Natural
Habitats) to summarize company´s organization
and changes since last external audit process.
Field Audits
Mill facility Extractora Natural Opening meeting at mill.
Ecuador S.A.
Mill audit and principles 1 to 8 doucment
review.
Field audits
Observation and interviews at selected sites. To
evaluate.
Communications, Social Impact Assessment and
Environmental
Impact
Assessment
at
community level. Local Interviews, schools,
medical care units, local community
representatives.
Extractora Natural Ecuador S.A. Preparation for closing meeting
meeting room.
Extractora Natural Ecuador S.A. Closing meeting
meeting room.
Both
Both
Both
Both
List of stakeholders consulted prior to and during the audit.
The associated growers were sampled as stakeholders. There was no stakehplder input received by IBD or by the RSPO prior
to the audit.
3.3.3
Outline of how stakeholders consultation was managed.
No outside stakeholder comments were received.
3.3.4
Issues that arose during stakeholder consultation and company responses.
Subject raised
Company response and proposed
action to be taken.
Audit team findings
Pricing mechanism of FFB was raised by
some of the smallholders.
The communication mechanism for the
pricing of FFB is explained to all
smallholders and they are advised as to any
changes via a newsletter, text messages,
emails, web site and notice boards at the
mill.
The company procedures were confirmed by
interview with other smallholders and it is noted
that due email and phone connections, some
smallholders may not receive the information
quickly. They are visited by agronomists on a
regular basis and prices are given at that time.
No further action required. Company is making
more and evident efforts to better communicate
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pricing mechanism.
3.4 RSPO Supply Chain Certification.
This section is extracted from the RSPO SCCS checklist and report. It is only required that this RSPO P&C audit includes either
Module D and / or Module E of the RSPO Supply Chain Certification Standard.
Module D – CPO Mills: Segregation
Number
Requirement
Compliance
Evidence
D.1 Documented procedures
D.1.1
The facility shall have written procedures and/or work
Yes
instructions to ensure the implementation of all the
elements specified in these requirements. This shall
include at minimum the following:
a) Complete and up to date procedures covering the
implementation of all the elements in these requirements
b) The name of the person having overall responsibility
for and authority over the implementation of these
requirements and compliance with all applicable
requirements.
This person shall be able to demonstrate awareness of
the facilities procedures for the implementation of this
standard.
Walter Basques is in charge. He is the plant manager,
and was able to demonstrate a sound understanding
of all implemented procedures and the RSPO SCC
module D.
All FFB is received from the small holders and
company farm; which are included in the scope of
this audit and of the RSPO P&C certificate. Therefore
all FFB inputs are RSPO certified.
The projected FFB yields from each farmer are
known by the agronomists (i.e. farms supervisors
visiting farms on weekly basis); any excessive
quantities of FFB from an individual farmer is
investigated to ensure it has not originated from
another (uncertified) source.
There are no MB calculations applicable.
The mill has a full set of procedures as describe in
documents: Manual De Funciones Extractora Natural
Ecuador S.A., and Extranatu. Natural Mangrove
Ecuador S.A.
This includes all mill procedures from purchase of
FFB, extraction of CPO and PK, through to sales and
POME.
The Manual de Procedimientos integrates example
pictograms which clearly depict the procedures to be
followed at the receiving FBB area. All processes to
be followed are described; including the reports
needed to fulfill administration requirements.
These documents form part of the human resources
file and detail how the workers have to work at each
station based on job assignments for each post.
D.1.2
The facility shall have documented procedures for
receiving and processing certified and non-certified FFBs.
The Manual de Procedimientos, as mentioned on
item D.1.1, integrates example pictograms which
clearly depict the procedures to be followed at the
receiving FBB area. All processes to be followed are
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described; including the reports needed to fulfill
administration requirements.
All FFB inputs are from RSPO P&C organic certified oil
palm plantations included within the scope of the
present certification.
D.2 Purchasing and goods in
D.2.1
The facility shall verify and document the volumes of
certified and non-certified FFBs received.
D.2.2
The facility shall inform the CB immediately if there is a
projected overproduction.
Only FFB outsourced/purchased from associated
growers or from the owned farm included within the
scope of the present audit is managed at the
company´s mill. The mt are recorded in real time and
summarized in various reports. See also D.3.1.
There has not been an overproduction but the mill
manager is aware of this requirement.
D.3 Record keeping
D.3.1
The facility shall maintain accurate, complete, up-to-date
and accessible records and reports covering all aspects of
these requirements.
Daily FFB delivered records are kept in place (i.e.
“Daily report of FFB”).
The process starts with a weighbridge ticket
identifying the origin of the FFB. All suppliers are
identified by a software code linked to the
weighbridge (i.e. Báscula). Thus, it is not possible for
any non-certified fruit to enter the mill.
Reviewed input documents showed compliance with
normative requirement (i.e. on 31/07/2014, a total
of 6.82 mt of FFB from Isabel Núñez were
processed). All weighbridge tickets indicate the time
of delivery and the fact that the FBB are organic.
An updated weekly report summarizing FBB inputs
from own farm and associated growers is kept at the
main office. This report is printed weekly.
A print out summarising the weekly report for each
farmer (i.e. Isabel Núñez. production area= 38ha,
delivery by week, accumulated delivered Metric Tons
to week 31 = 221 mt).
Summarized data also provides information on the
total Metric Tons of FFB delivered by all farmers to
week 31:
14,306 mt; with an indication of the average FFB
mt/ha/yr for each sector of associated suppliers (i.e.
9mt/ha/yr).
Daily CPO and PK production with OER% data was
also available. Weekly summary of production: week
30, 497.36 mt FFB, 95.64 mt CPO/IP, an
OER of 19.23%, Kernel 53.77mt (10.81%).
Tank stock records were also available for review.
Estimate for last 12 Months (MT)
Actual Production for last 12 months (MT)
Projection for next 12 Months (MT)
[State if IP or MB] (ASA audits).
[State if IP or MB]
[State if IP or MB]
CPO/IP
PK/1P
PKO
CPO
PK
PKO
CPO/IP
PK/IP
PKO/IP
6,800
3,200
n/a
4,472/IP
2,510
n/a
7,000
3,500
n/a
Notes: FFB total for last 12 month period.22,274 mt. OER 19.89%.
The production I slower than projected due to the disease “PC”, which has had a devastating effect on many farms, killing up to 90% of all oil
palms.
All PK is sold to local kernel crushing plants but is not sold as RSPO certified.
As all sales of CPO/IP are to Palma Organica (A company in the same group). However, Palma Organica is not yet RSPO SCC certified and so
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no sales are made as / IP. It is all sold as CPO Organic.
D.3.2
D.3.3
D.3.4
Retention times for all records and reports shall be at
least five (5) years.
The facility shall record and balance all receipts of RSPO
certified FFB and deliveries of RSPO certified CPO, PKO
and palm kernel meal on a three-monthly basis.
The following trade names should be used and specified
in relevant documents, e.g. purchase and sales contracts,
e.g. *product name*/IP or Identity Preserved. The supply
chain model used should be clearly indicated.
The company is only 3.5 years old but they will be
kept for at least 5 years.
The inputs and outputs are balanced on a weekly
basis. See D.3.1 above.
No sales of any certified products to date but the
company is aware of the requirement to include the
supply chain category in the description.
D.4 Sales and good out
D.4.1
The facility shall ensure that all sales invoices issued for
RSPO certified products delivered include the following
information:
a) The name and address of the buyer;
b) The date on which the invoice was issued;
c) A description of the product, including the applicable
supply chain model (Segregated)
d) The quantity of the products delivered;
e) Reference to related transport documentation.
There have been no sales of RSPO products.
However, company sales invoices include all the
required information.
E.G.
15/04/2014.
Invoice number NHG-POH.
Sale of xmt CPO organic to Remia BV.
D.5 Processing
D.5.1
D.5.2
D.5.3
The facility shall assure and verify through clear
procedures and record keeping that the RSPO certified
palm oil is kept segregated from non-certified material
including during transport and storage and be able to
demonstrate that is has taken all reasonable measures to
ensure that contamination is avoided. The objective is for
100 % segregated material to be reached. The systems
should guarantee the minimum standard of 95 %
segregated physical material9; up to 5 % contamination is
allowed.
The facility shall provide documented proof
that the RSPO certified palm oil can be
traced back to only certified segregated
material.
In cases where a mill outsources activities to an
associated palm kernel crush, the crush still falls under
the responsibility of the mill and does not need to be
separately certified. The mill has to ensure that:

The crush operator conforms to these requirements
for segregation

The crush is covered through a signed and
enforceable agreement
All FFB inputs are from RSPO P&C organic certified oil
palm plantations included within the scope of the
present certification. No other FFB is allowed to
enter the POM.
New flexi-tanks are used for each despatch of CPO
and so there is no contamination.
See D.5.1 above.
No work is outsourced.
The flexi-tanks are transported by a local company
but as all flexi-tanks are new for each consignment, it
is not considered necessary to include that company
in the audit. The loading and filling of the flexi-tanks
is all under the direct control of the POM.
D.6 Training
D.6.1
The facility shall provide the training for all staff as
required to implement the requirements of the Supply
Chain Certification Systems.
As all FFB inputs are RSPO PC certified, and so all
outputs maybe sold as SG. Mill workers are all
trained in procedures.
The facility shall only make claims regarding the use of or
support of RSPO certified palm oil that are in compliance
with the RSPO Rules for Communication and Claims.
No claims are made.
D.7 Claims
D.7.1
PART 4 AUDIT FINDINGS
4.1 Summary of findings.
Principle 1: Commitment to Transparency.
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Summary for Principle 1:
Criterion 1.1: Oil Palm growers and millers provide adequate information to other stakeholders on environmental, social
and legal issues relevant to RSPO criteria, in appropriate languages and forms to allow for effective participation decision
making.
Compliance
Findings:
Comments:
There is sufficient documental evidence that growers The Company developed an internal communication Yes
are provided with adequate information on system for all interested parties about its operations
(environmental, social and/or legal) issues relevant and developments related to RSOP. Informative
to RSPO Criteria to relevant stakeholders for boards at the mill office post all relevant information
effective participation in decision making.
which easily accessible to all producers.
Procedures in place include actions to inform any
Records of requests for information and responses producer that cannot read or have access to
are maintained.
communication media (e-mail, telephone, etc.).
The main issues relating to RSPO developments and
implementation are explained during technical visits
to each individual farm which on average takes place
on weekly basis.
Requests can be made by personal visits to the mill
office.
There is a written procedure (i.e. Procedimiento de
Quejas y Reclamos, revision subject to approval).
There are forms at the gates that can be completed
by any person (i.e. Buzón de Quejas, No. 000001, 2201-2014). The requests are received in duplicate; one
is sent to Company Quito´s office. Within 30 days the
answer is provided.
The company web site provides guidance for how to
obtain information in both English and Spanish.
Information accessible includes: “The principle of
Transparency encompasses the concept of Socioenvironmental Responsibility¨ adopted by the
Exportsustent S.A. (Natural Habitats). All information
related to document Mesa Redonda para la
Produccion Sostenible de Palma Aceitera (RSPO) is
available as well.
Hiring and positions vacant are advertised. An email
address is available for information and the
procedures for hiring are with the Recruitment and
Selection department.
From the Exportsustent S.A. (Natural Habitats)
website:
“The
principle
of
Transparency
encompasses the concept of Socio-environmental
Responsibility adopted by the Exportsustent S.A.
(Natural Habitats) is also indicate in document Mesa
Redonda para la Producción Sostenible de Palma
Aceitera (RSPO).
The 'Procedimiento de Quejas y Reclamos' is also
relevant and used for this process, and it is
complemented with the 'Buzon de Quejas' as a
program fully accepted by stakeholder based on their
social and anthropological background (i.e. Buzón de
Quejas, No. 000001, 22-01-2014). It gives full details
as to how to contact the company. The system is
commonly used by local communities (i.e.
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Municipalidad, Schools, Medical Government Units,
etc.) to address issues from interested parties.
Examples of communication include Date, Number,
Type of request made, Who to address the request,
etc.
Criterion 1.2: Management documents are publicly available except where this is prevented by commercial confidentiality
or where disclosure of information would result in negative environmental or social outcomes.
Summary of the findings for 1.2:
Compliance
Findings:
Comments:
Publicly available documents include:
Contact person: Ms. Jessenia Angulo, Social and Yes
• Land titles/user rights (Criterion 2.2);
Environmental Manager.
• Occupational health and safety plans (Criterion
All the documents that are publicly available are
4.7);
listed on company’s office at the site. Not all
• Plans and impact assessments relating to
documents are available in hard format as they are
environmental and social impacts (Criteria 5.1, 6.1,
expensive to produce. They are available for review,
7.1 and 7.8);
as are all internal documents.
• HCV documentation (Criteria 5.2 and 7.3);
• Pollution prevention and reduction plans
Land Titles/user rights:
(Criterion 5.6);
Contact person: Mr. Néstor Solórzano, Secretario.
• Details of complaints and grievances (Criterion
1. Escritura de Cancelación De Hipoteca y
6.3);
Prohibición de
Enajenar
Compañía
• Negotiation procedures (Criterion 6.4);
NorgesPalm, S.A.; and Titulo De Crédito,
• Continual improvement plans (Criterion 8.1);
RUC: 060000240001, Clave Catastral
• Public summary of certification assessment report;
200487.
• Human Rights Policy (Criterion 6.13).
2. Escritura de Compra Venta de un Lote de
Terreno, Anhelio Israel Chica Mero, 25-081991; R.U.C. 1701542423001.
Supporting documents:
Política Integrada, Enero 2014; Reglamento de
Seguridad y Salud en el Trabajo; Evaluación de
Riesgos Laborales; Viche, Enero 2014; and Guía
Manual Do SIG, No. MSIG; de Principios y Criterios de
la Mesa Redonda de Palma Sostenible RSPO, Caso
Ecuador, Plan de Mitigación de Impactos, Plan de
Manejo Ambiental, Estudio de Impacto Ambiental,
Términos de Referencia para Realizar Estudio de
Impacto Ambiental-EXPOST, and Consulta y
Participación Ciudadana Estudio de Impacto
Ambiental EXPOST.
Criterion 1.3 Growers and millers commit to ethical conduct in all business operations and transactions.
Findings:
Comments:
There is a written policy committing to a code of A specialist lawyer has prepared a paper specific to
ethical conduct and integrity in all operations and corruption which senior management has signed.
transactions,
which
is
documented
and There is a policy statement on the web site regarding
communicated to all levels of the workforce and business operations with ethics and integrity. There
operations
is reference to Anti-Corruption in Política Integral,
Enero 2014. Human Resources handles, everybody in
the company must get this statement during
entry/hirering/contracting/periodical
traing.
Company has Regulamento Interno where ethical
issues are included.
There are internal audits conducted to identify and
to prevent corruption and to ensure integrity (i.e.
Auditoría Interna, Pablo Rosales, 17-07-2014,
Informe ST-SUC-PRO-001, 23-07-2014, and Listado de
Productores Salientes año 2014.
Compliance
Yes
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All electronic means are used to communicate to all
levels of the farmers. New farmers are informed of
policies and there is a dialogue system allowin
Martha Vasconez, g workers to discuss any policies
and procedures (i.e. Contrato del Productor con la
Sra. Martha Vasconez, 14-07-2014).
Principle 2: Compliance with applicable laws and regulations.
Summary of Principle 2:
Criterion 2.1: There is compliance with all applicable local, national and ratified international laws and regulations
Findings:
Comments:
Compliance
Evidence of compliance with relevant legal The system is understood and implemented by the
Yes
requirements is available.
relevant company managers.
Rule NP 39. States how the work must flow and how
A mechanism for ensuring compliance is the system works.
implemented.
There are files with laws and regulations covering:
The environment – Acuerdo No. 006 Ministerio del
A system for tracking any changes in the law is Ambiente; Norma de Emisiones al Aire desde Fuentes
implemented.
Fijas de Combustión, Libro VI Anexo 3, Pressidencia
de la República.
Health and Safety and Labour Laws – Reglamento de
Seguridad y Salud En el Trabajo, Enero 2014; Decreto
Ejecutivo No. 2393, Reglamento Interno de Trabajo,
aprobación 07-07-2014 EXYRANATU; Reglamento
Interno de Trabajo, Natural Mangrove Ecuador, 1505-2014. and Resolución de aprobación No. MRLDRTSP1-2014-0173-R3_DC, 28-05-2014.
Mill:
1.Permiso de Funcionamiento 2014, Cuerpo de
Bombero Quinindé, No. 00161,
2. Oficio No. 007-EXTRANATU-2014; 03-07-2014
(Licencia Ambiental).
3.Registro Único de Contribuyentes Sociedades, No.
RUC 089174622001.
4. Solicitud Permiso Aguas, 30-04-2013.
Environmental legislation is being complied with, as
evidenced in the field. Social legislation is also
complied with as evidenced through interview and
document inspection.
The system of compliance is verified by way of a
comprehensive software system that includes all
applicable laws. There is a reputable company for
support of the software used to keep up to date with
the laws.
The regulations are passed on the necessary
departments for implementation. Used sources are
Ministry of Environment web site; ANCUPA
(Asociación Nacional de Cultivadores de Palma
Aceitera); and Diario la Gazeta (i.e. Acuerdo Nro.
0060, Ministerio de Relaciones Laborales for Palm
Producer, and Acuerdo Nro. 0041 Empleo de
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Sustitutos en caso de Personal Discapacitados)
Field inspections ensure compliance of existing
applicable legislation.
The Company subcontracted the service of a lawyer
and a environmental expert for clear access to the
law and its implementation.
New laws and regulations are frequent and need to
be carefully monitored on line or through the
National Official Newspaper: La Gaceta.
Technical Assistance deals with Organic and RSPO
practices. 30 farms /1 agronomist, which follow
implementation. Austainability Dept. develops
program for farmers and every rountine meeting day,
monitoring,, training is done.
The company contracts the services of two external
lawyers (In Esmeraldas, and in Quito). All national
regulations and laws have been complied and all
supporting documents are in the offices in Quito and
Esmeraldas.
Laws related to the business include:
Forestry Law, Environmental Law, Labour Code,
Water Law, Company Law, Political Constitution of
Ecuador.
All relevant laws are circulated to the small holders
via a newsletter. It is normal for 90 days to
implement new laws.
Criterion 2.2: The right to use the land can be demonstrated and is not legitimately contested by local communities with
demonstrable rights
Findings:
Comments:
Compliance
Documents showing legal ownership or lease, history The office at EXTRANATU was visited to review the
Yes
of land tenure and the actual legal use of the land documents related to land ownership.
were available for review.
All documentation was reviewed and all land titles
were found to be in order. The history of ownership
Land titles for all properties in accordance with the
and transfer was reviewed and found to be
law of the land.
complete.
Contact Person: Mr. Néstor Solorzano, Secretario.
Legal boundaries confirmed on site.
Supporting Documents:
1. Escritura de Cancelación De Hipoteca y
No disputes or conflicts noted.
Prohibición de
Enajenar
Compañía
NorgesPalm, S.A.; and Titulo De Crédito,
RUC: 060000240001, Clave Catastral
200487.
2. Escritura de Compra Venta de un Lote de
Terreno, Anhelio Israel Chica Mero, 25-081991; R.U.C. 1701542423001.
.
From the legal documents, maps are prepared (i.e
Croquis de la Unidad Productiva, Borja Borja
Alexandra Verónica, MAE-RA-2014-93722.
Payment of land ownership taxes are controled. If
the tax ownership in paid, means all ownership is in
order.
All legal ownership documents are kept in the offices
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in Quito and our production facilities in Esmeraldas.
Land use is in a completely legal way. History of land
use and ownership was reviewed and boundaries
confirmed on site with small-holders.
Criterion 2.3: Use of land for oil palm does not diminish the legal or customary rights of other users without their free, prior
and informed consent.
Findings:
Comments:
Compliance
No customary or legal rights on any lands.
The company owns a plantation purchased in 2009. Yes
Associated growers have owned their properties for
generations. The land used in the area has been
agricultural production for many decades and land
title is clear, as evidenced through documents, like
the Land Title: Escritura de Compra Venta de un Lote
de Terreno, Anhelio Israel Chica Mero, 25-08-1991;
R.U.C. 1701542423001.
Principle 3: Commitment to long-term economic and financial viability.
Criterion 3.1: There is an implemented management plan that aims to achieve long-term economic and financial viability.
Findings:
Comments:
Compliance
The company has a documented working plan that
The Business Development Manager, together with Yes
covers a minimum period of 3 years from the date of the Production and Financial manager, prepares the
the assessment. It includes crop yield projections;
company business plan. The document is projected
OER trends; costs and income.
for 15 years, and covers all farms, the mill and all joint
operations in Ecuador and aborad.
There is a replanting programme projected for a
The CEO and Business development manager ensure
minimum of 5 years when the crops reach the age of that the business plan is updated every year. There is
20-25.
also a production management plan which is specific
to the production of FFB and mill practices.
Supporting docments: RSPO surveillance audit Report
of changes and improvements, Ecuador 2014 (i.e.
confidential document presented by Ms. Jessenia
Angulo).
The plantations of the company are more than 6 years
old; with the oldest with 25 years. There is a record of
all crop ages (i.e. Datos Parcelarios de Paula Catagua).
No re-plantings performed at this Company and its
supply base farmers due to a disease locally named PC
(i.e. Pudrición del Cogollo).
Presently, there is a research plot which has been
established for PC study with a total of 1160 plant; at
Hacienda Clemente which was destroyed by this
disease complex.
The company is at present time evaluating
alternatives for disease control using IPM approaches;
such as use of better genetic material for high
productivity, lower height, resistance to insects and
adapted to soils and climate.
Principle 4: Use of appropriate best practices by growers and mills.
Criterion 4.1 Operating procedures are appropriately documented and consistently implemented and monitored.
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Findings:
Standard Operating Procedures (SOPs) for farms and
mill are documented.
A mechanism to check consistent implementation of
procedures was in place
Records of monitoring and actions taken were
maintened and available, as appropriate.
The mill records the origins of all third-party sourced
Fresh Fruit Bunches (FFB).
Comments:
The company has a production protocol with sections
covering all operations from planting to harvesting
(i.e. Procedimiento para la erradicación de plantas
infectadas con la Pudrición de Cogollo (PC)).
Compliance
Yes
The agronomist team, managed by the General
Manager (i.e. this position is currently vacant and
temporarily hold by Ing. Gabriel Vera, Procesos
Orgánicos) ensures the implementation of organic
and best management practices in all farms and all
supplying farm holders.
All activities related to production are monitored.
Farm supervisors oversees farm maintenance, plant
protection activities, supplies, water and soil
management, planning, composting procedures
quality control, internal control system, integrated
pest management amongst others.
The results from the monitoring process are used to
prepare tailored advisory to each farmer and to help
them with fertilization processes, inputs, and to
prevent production problems (i.e. Control de
Actividades, Hacienda La Tormenta, Edison Aveiga,
semna 29, 2014; Producción Individual de
Palmicultores (Reporte Diario de Producción),
Semana 30; 538,360 Kg, and Control de Producción,
Hacienda Paulita, Historical Yield per Producer).
The mill has standard operating procedures covering
all aspects of mill management (i.e. “Manual de
Procedimiento Extractora”, and Quality Control Unit:
Manual de Procedimientos, Área Laboratorio).
There are mechanisms implemented for procedure
implementation as indicated in document: Tiquetes
de Fruta Palma Aceitera Orgánica, 06-08-2014,
Marina González, 1.150 kg.
EXTRANATU Mill: Monitoring records are used (i.e.
Registro de Esterilización, 25-07-2014, semna 30;
Registro de Extracción, 02-08-2014, Prensa No. 1;
Registro de Clarificación, 02-07-2014; and Control de
Centrífuga, 24-04-2014).
Records of monitoring were available for review at
the time of the audit (i.e. Registro Acidez, Humedad e
Impureza, PR-CC-REG-003, Semana 31, Licor Prensa,
Pre-Clarificador, Terminado, Humedad e Impurezas;
and Registro de Pérdida de Aceite en Proceso, PCINREG-CC-0004, Semana 31, 2014).
Criterion 4.2: Practices maintain soil fertility at, or where possible improve soil fertility to, a level that ensures optimal and
sustained yield
Findings:
Comments:
Compliance
There was evidence that good agriculture practices, Contact Persons: Mr. Otto Gordillo, Gabriel Vera, and Yes
as contained in Standard Operating Procedures Miguel Martínez.
NC 001
(SOPs), are followed to manage soil fertility to a level
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that ensures optimal and sustained yield, where
possible.
There was evidence of periodic tissue and soil
sampling to monitor changes in nutrient status.
Records of fertiliser inputs are maintained.
A nutrient recycling strategy is in place, and may
include use of Empty Fruit Bunches (EFB), Palm Oil
Mill Effluent (POME), and palm residues after
replanting.
Foliar analysis is conducted on an annual basis in
September and the results are converted into
fertiliser program which includes natural composts
and minerals. Soil analysis is conducted yearly. Visual
analysis is carried on a daily basis by the agronomy
team. Each associated grower is visited at least twice
per month (i.e. AGRAR PROJECT, Reporte de Análisis
de Suelos, Hacienda Paulita (Paula Catagua), 07-032014, PCatagua-S-19-02-14; and Análisis Foliar,
PCatagua-F-19-02-14, 11-03-2014.
Fertiliser program based on foliar and soil analysis,
Programa de Fertilización 2014.
Records of fertilization as described in: Control de
Actividades, Hacienda José Luis, Sector Quininde
(Santa Elvira).
Records are maintained for all EFB and fibre
application in follow areas after plant eradication (i.e.
PCIN-BAS-REG-00001, 14-07-2014).
NC 001. Records of fertiliser inputs do not indicate
the type of fertiliser applied.
POME is retained within a closed system and is finally
broken down by natural vegetation and microorganisms within the confinement of the 7 ponds
used to treat the POME. No land application takes
place.
Criterion 4.3: Practices minimise and control erosion and degradation of soils.
Findings:
Comments:
Maps of soils were available.
There is a general soil map for Ecuador which shows
that the soils of Esmeraldas do not include fragile
A management strategy is in place for plantings on soils, 1:1000000, 1986. Donkeys, buffaloes and small
slopes above a certain limit.
tractors are used to transport FFB to void soil
compaction. Interview with agronomist, managers,
farm supervisors and associated growers, as well
field observations confirmed absence of fragile soils
No peat soil in certified area. Very detailed soil
at visited farms. The company hasn’t detected fragile
history register at government level exists.
soil in the vicinity
At the farm owned by the company for example, the
previous owner of the estate planted Teak on the
steeper ground and this has been continued. There
are 6 hectares only on the owned estate.
The associated growers have adopted the same
system and may use a variety of other species to
produce an early return from the timber. Cover crops
are used for both soil fertility and wedd control; thus
reducing the risk of soil erosion.
No peatland at visited farms. All water sources (i.e.
rivers, small creeks, etc.) were marked for protection
through reforestation or natural outgrowth of local
vegetation.
Large rivers, such as Esmeraldas River, were
protected by buffer zones of more than 25-30
meters. Yearly river level fluctuations also determine
distance for housing and farming activities.
Criterion 4.4: Practices maintain the quality and availability of surface and ground water.
Compliance
Yes
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Findings:
An implemented water management plan is in place.
Protection of water courses and wetlands, including
maintaining and restoring appropriate riparian and
other buffer zones (refer to national best practice
and national guidelines) were demonstrated.
Appropriate treatment of mill effluent to required
levels and regular monitoring of discharge quality,
especially Biochemical Oxygen Demand (BOD), is in
compliance with national regulations (Criteria 2.1
and 5.6).
Mill water use per tonne of Fresh Fruit Bunches (FFB)
(see Criterion 5.6) is monitored.
Comments:
Plan de Mitigación de Impactos, Plan de Manejo
Ambiental, Estudio de Impacto Ambiental, and
National law only states that a 3 meters buffer zone
is to be maintained. This value varies accordingly
with water course width (i.e. Acuerdo Ministerial
Nro. 002, Ministerio de Ambiente).
Compliance
Yes
NC 002
The company owns a nursery for reforestation of
buffer zones. Current practices also include natural
regeneration.
The company maintains a 25 meters buffer zone of
natural species alongside the Rio Esmeraldas,
Tabuche farm; which exceeds National Law
requirement.
No protected wetlands observed at the visited sites.
At small producer farm level it was observed
reforestation and riparian zone management and
protection along rivers or small creeks; which
evidenced appropriated erosion control and minimal
risk of water contamination.
NC 002. No evidence of BOD monitoring of POME.
POME is retained within a closed system and is finally
broken down by natural vegetation and microorganisms within the confinement of the 7 ponds
used to treat the POME. No land application takes
place.
3
The mill uses 0,8 m of water per 1mt of FFB
processed. They have a well for abstraction which is
rain-filled and only used by the mill for their
purposes. A new tricantre instalation will reduce the
water consumption further.
Criterion 4.5: Pests, diseases, weeds and invasive introduced species are effectively managed using appropriate integrated
Pest Management (IPM) techniques
Findings:
Comments:
Compliance
Implementation of Integrated Pest Management
The company is 100% organic and there is no use of
Yes
(IPM) plans were properly monitored.
any artificial pesticides. The IPM plan is described in
17 sections which include identification, prevention,
treatment, beneficial plants and traps and an
evaluation method of the controls (i.e. Control
Fitosanitario, sector Vilsa, semana 2, 2014).
There is a dedicated team for IPM implementation
and they visit all associated growers and the
company farm on a daily / weekly basis. A report is
prepared for each inspection and reccomendations
are made for each type of insect problem identified.
Criterion 4.6: Agrochemicals are used in such a way that does not endanger health or the environment. There is no
prophylactic use, and where agrochemicals are used that are categorised as World Health Organisation Type 1A or 1B, or
are listed by the Stockholm or Rotterdam Conventions, growers are actively seeking to identify alternatives, and this is
documented.
Findings:
Comments:
Compliance
This is an organic operation.
This is a 100% organic palm production and palm oil
Yes.
Therefore no use of agrochemicals was confirmed extraction operation.
through observations and interviews and inspection Weeds are controlled mechanically.
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of the orgainc certification documentation. The No evidence of pesticides usage at the time of the
certification number of Natural Habitats Group's audit. Interviewed farm owners and managers
operational
company
Exportsustent
S.A.: provided further evidence.
7757EC1100z1s(NOP).
Criterion 4.7: An occupational health and safety plan is documented, effectively communicated and implemented
Findings:
Comments:
Compliance
All workers involved in the operation are adequately
The company has a health and safety plan (i.e. Yes
trained in safe working practices (see Criterion 4.8).
Evaluación de Riesgos Laborales and Reglamento de
Adequate and appropriate protective equipment is
Seguridad y Salud en el Trabajo).
available to all workers at the place of work to cover
The risks at each station were checked in the mill in
all potentially hazardous operations, such as
accordance with National legislation (i.e. Reglamento
pesticide application, machine operations, and land
de Seguridad y Salud y Medio Ambiente en el
preparation, harvesting and, if it is used, burning.
trabajo, decreto No. 2393), which includes all the
criteria that must be taken into account.
All workers involved in the operation were
The company has prepared a matrix showing all
adequately trained in safe working practices (see
operations and the risks associated in terms of
Criterion 4.8). Adequate and appropriate protective
operator risk, mechanical, biological, environmental
equipment was available to all workers at the place
and major classification (i.e. Evaluación de Riesgos
of work to cover all potentially hazardous
Laborales).
operations, such as machine operations, and land
These risks are then classified in terms of the level of
preparation, and harvesting.
each risk. Mitigating activities for each risk are then
decided (i.e. Estándar Equipos De Protección
The responsible person/persons are identified. There Individual, Matriz de Selección de EPIS y EPP).
are records of regular meetings between the
For example:
responsible person/s and workers. Concerns of all
1. Steriliser. First step: Heat. Noise. Slippery
parties about health, safety and welfare is discussed
floor. Machinery and tools. Solids and
at these meetings, and any issues raised are
liquids escaping. No major risks associated
recorded.
(i.e. Evaluación de Riesgos Laborales).
Second step: Evaluation of the risk: Rated 1
All workers are provided with medical care, and
to 9 with 9 being the most extreme.
covered by accident insurance.
Steriliser risks vary from 4 to 8. The 8 is for
noise. Third step: Noise is identified as
Accident and emergency procedures exist and
above as a significant risk to health and PPE
instructions are clearly understood by all workers.
is required linked to training in the correct
Accident procedures are available in the appropriate
use and insection of machinery. The final
language of the workforce. Assigned operatives
step is recorded training in accordance with
trained in First Aid are present in both field and
the risk assessment (i.e. Asistencia a
other operations, and first aid equipment is available
Capacitación y Formación, 29-07-2014,
at worksites. Records of all accidents are kept and
Simulacro de Evaluación y Rescate).
periodically reviewed.
There is a policy statement published in the mill by
Occupational injuries are recorded using Lost Time
way of a large banner and circulated to the
Accident (LTA) metrics.
smallholders (i.e. Política Integrada, Enero 2014).
Locally the called legal Sistema de Auditoria de
Riesgos de Trabajo in used.
Emergency training is conducted and depending
upon the nature of the emergency, the fire brigade
and other emergency services are contacted and
there is an alarm which requires all workers to go to
an RVP (i.e. Asistencia a Capacitación y Formación,
29-07-2014, Simulacro De Evaluación y Rescate).
All workers in the mill have been trained in first aid
(i.e. Asistencia a Capacitación y Formación, 22-072014, Primeros Auxilios a Brigadistas de Primeros
Auxilios). There are also specific workers trained in
emergency porcedures. For out grouwers training is
done once a month whith log file use with relevant
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chart templates, accident recordings, procedures.
The policy is supported by a manual called the Health
and safety Policy and a Health and Safety Plan (i.e.
Evaluación de Riesgos Laborales), which include the
objectives, the decisions based on the government
regulations and obligations of the workers and the
company, safety team and structure, the role of the
doctor, services for health, roles and functions,
measures to prevent risks to communities, risks at
work, environmental risks associated with health and
safety, recommendationsto prevent accidents,
emergency plan and in the case of robbery.
There is a generic risk assessment which covers risk
points, the consequence and mitigating action (i.e.
Evaluación de Riesgos Laborales.). For example; EFB
located away from the burners and presence of
functional fire extinguishers.
There is a health and safety officer in the mill who is
responsible for all OHS matters (i.e. Mr. Alexander
González, Responsable de Seguridad y Salud
Ocupacional).
There are doctors (Drs. Carlos Arias Rodríguez and
Eduardo García Cruel) in full time employment and a
facility is being built at the mill for a permanent
location from where the doctors will visit all the
farmers.
There is an emergency committee that reviews
accidents and emergencies and they will meet to
review any accident and will report back to the OHS
officer and will advise as to any new training, PPE
requiremnts, working instructions and SOP´s, etc., to
mitigate the problems (i.e. Acta del Comité de
Seguridad Industrial y Salud Ocupacional, 16-062014).
PPE is distributed free of charge and there is a record
of the distribution and re-distribution. Data showed
that issuance is in accordance with a schedule for
checking the PPE (i.e. RR.HH.SSO.PRG.-0001, Sr. Luis
Alfredo Arce Rosales).
Supporting document: Plan Emergencias y
Contingencias, 2014.
First aid box is located in the mill and well signed.
Fire extinguishers functional (i.e. Inspección de
Extintores, 15-04-2014)
A register of all each accident is kept which includes
the person, the location and the event (i.e.
Investigación de Accidentes e Incidentes, RR.HH.SSOPRG-0002; Investigación de Incidentes y Accidentes
de Trabajo, 07-05-2014, Car accident; and 01-042014 Bismar Valverde fall). A description and the
cirmustances that led to the accident is prepared by
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the health and safety officer. There is a medical
report prepared for each accident which includes the
action taken by the doctor that attended the victim.
Support document: Parte Acumulativo Anual de
Incidentes y Accidentes de Trabajo, 2014.
Criterion 4.8: All staff, workers, smallholders and contractors are appropriately trained
Findings:
Comments:
A formal training programme is in place that covers All workers undergo induction training. The Human
all aspects of the RSPO Principles and Criteria, and Resources assistant keeps updated the training
that includes regular assessments of training needs matrix, and coordinates together with the OHS
and documentation of the programme.
officer all needed trainings (i.e. Asistencia a
Capacitación y Formación, 31-07-2014, Procesos de
Certificaciones y Manejo de PC).
Field observations and interviews confirmed effective
training. Evidence of proper EPP usage at field and
mill visited operations evidence proper training of
assigned staff.
Traning is also arranged for the farmers and for their
workers. Risk assessments of all farm operations are
conducted in the same way as for the mil
(Capacitación y Formación, 31-07-2014, Procesos de
Certificaciones y Manejo de PC).
Compliance
Yes
Principle 5: Environmental responsibility and conservation of natural resources and biodiversity.
Criterion 5.1: Aspects of plantation and mill management that have environmental impacts are identified, and plans to
mitigate the negative impacts and promote the positive ones are made, implemented and monitored, to demonstrate
continuous improvement
Findings:
Comments:
Compliance
An environmental impact assessment (EIA) is Environmental impact assessments in place (i.e. Plan
Yes
documented.
de Manejo Ambiental; Plan de Mitigación de
Impactos; Términos de Referencia para Realizar
Where the identification of impacts requires changes Estudio de Impacto Ambiental-EXPOST, and Consulta
in current practices, in order to mitigate negative y Participación Ciudadana Estudio de Impacto
effects, a timetable for change was developed and Ambiental EXPOST).
implemented within a comprehensive management The SEIA is a requirement from the Ministry of
plan. The management plan identifies the Environment to obtain the environmental license.
responsible person/persons.
The company conducted it before the RSPO
certification, the socialisation was also conducted
This plan incorporates a monitoring protocol, and all that documentation was assessed by the local
adaptive to operational changes, which is government. (see also, item 5.2)
implemented to monitor the effectiveness of the
mitigation measures. The plan is reviewed as a An HCV assessment has been carried out as stated
minimum every two years to reflect the results of and confirmed at both the time of the pre-audit, the
monitoring and where there are operational changes main audit and the ASA.
that may have positive and negative environmental
impacts.
Environmental management plan in place (i.e. Plan
de Manejo Ambiental, and Plan de Mitigación de
Impactos).
The small holders are controlled by Agro Calidad,
with faculties to provide land licences for farming
activities, who have visited all the small holders and
they have also been granted licences.
Firstly
Certificado de transicion (non transition with HVCA
or protected areas) must be entered to authorities.
TOR for environmental impact assessment is
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approved by the government, EIA must be entered,
socialisation. When all these documents are
approved in that order the farmer get an
environmental license.
Socialisation was conducted in the communities by a
local consultancy company who concluded that there
are no significant environmental impacts affecting
society. In fact the conculsuoins were that the palm
oil mill and the oil palm is a valuable source of work
(i.e. Consulta y Participación Ciudadana Estudio de
Impacto Ambiental EXPOST).
Criterion 5.2: The status of rare, threatened or endangered species and high conservation value habitats, if any, that exist
in the plantation or that could be affected by plantation or mill management, shall be identified and their conservation
taken into account in management plans and operations.
Findings:
Comments:
Compliance
The HCV was originally performed, based on Government
N/A.
 No HCV.
HCV assessment for the area where Palm Oil is produced, as
 No RTE species.
indicated. The Ministry of the Environment in Ecuador has
 Measures are taken to protect conservation
prepared maps covering the whole of Ecuador identifying
areas as deined by the company.
areas of HCV. This has been done using satellite imagery
 Action is taken to control illegal and
and on ground surveys.
inappropriate hunting, fishing or collecting
No HCV areas are present in the farms covered by this
audit. An environmental licence was granted for the
activities.
company.
It was asked for a third body (Environmental services firm)
to conduct a completed HVC areas study for all the regions
where the farmers are located. Additionally, all farmers
count with the non-intersection certificate (certificado de
no-interseccion) document provided by the Ministry of
Environment confirming that their plantations are not in
protected or HVC areas. The study is called:
“IDENTIFICACIÓN DE ZONAS DE ALTO VALOR DE
CONSERVACIÓN EN FINCAS PROVEEDORAS DE FRUTA DE
PALMA ACEITERA A LA EMPRESA NATURAL- HÁBITATS
ECUADOR” and it will be used for the biodiversity
enhancement programs (because the company will get
Rainforest certified in Q1 2015).
The SEIA is a requirement from the Ministry of Environment
to obtain the environmental license. The company
conducted it before the RSPO certification, the socialisation
was also conducted and all that documentation was
assessed by the local government.
No HCV areas have been identified as confirmed by the
Government.
As mentioned previously on items 2.2, 2.3 and will be
mentioned on item 6.4, no legal, customary, or users rights
were identified, therefore, no social HCV were identified as
well, hence there would be no community loss.
Medical care provided to farmers and workers (their
families included) represent a gain after the Company
established its operations. Full employed doctors are hardly
seen in other agricultural operations in the visited area.
School support is also provided.
Certificates, in the form of a letter from the Ministry of the
Environment relating to protected areas, including HCV.
This states no protected or HCV for the mill or owned farms
or on the associated suppliers.
Ref: Certificado de Interseccion.
There is one letter for each associated grower, all stating
that there is not contact with any protected areas or HCV.
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There are 2 associated growers with more than 100 ha and
so the environmental team is conducting a full EIA and will
identify all species. However, those farms have also
received certificates as above.
Farmers, for personal conviction and commitment with the
biodiversity, have set conservation areas of secondary
forest. Environmental team monitors the flora and fauna of
these areas and non hunting conflicts have been identified.
Reforestation is also practiced by some farmers.
The company has identified protected areas which comprise
Teak on steeper ground, riparian zones and citrus growing
areas. Those areas are protected by a security guard.
No RTE were identified. However, the company has 2
environmental engineers who are training all the farmers
and visit all the farmers to conduct reviews of each farm.
Criterion 5.3: Waste is reduced, recycled, re-used and disposed of in an environmentally and socially responsible manner.
Findings:
Comments:
Compliance
The EIA includes a clear identificaton of all waste from the Yes
All waste products and sources of pollution were
mill, plantations and offices.
identified and documented.
A waste management and disposal plan to avoid or
reduce pollution shall be documented and
implemented.
Mitigation Plan 2013.
Plan de Mitigation de Impactos. Pages 36- 42
The ultimate responsible for the safe disposal of waste in
the farm is the farm manager and in the mill the mill
manager. All FFB waste is used for compost and renewable
energy, other type of waste that can not be recycled such as
empty bottles, and burned oils are collected by contractors
with experience in handing waste.
Recycling of EFB and fibre. Biofuel also for the boiler as part
of the Improvement plan.
Records of waste disposal are available.
An agreement is in place with the local municipality who
collect solid waste such as household and office waste, once
per month. Hazardous waste is collected on demand.
All mill and farm premises visited showed no presence of
potentially contaminant residues.
Criterion 5.4: Efficiency of energy use and use of renewable energy is maximised.
Findings:
Comments:
610kw of electricity per month from the national
grid.
 All energy used is monitored.
Renewable energy. 3.75mt EFB / CPO mt
 Fossil fuel records are maintained and trends
Electricity. 0.75kw / CPO mt.
shown.
Diesel. 1.15 gallon / CPO mt.
Compliance
Yes
The fuel use is slightly higher as the real production
has increased.
The amount of fuel that can be consumed is
restricted by law to prevent smuggling of fuel out of
the country. Records of mineral fuel are very
carefully prepared and reported to the Government.
Improvement Plan is part of the Factory Machinery
Otimisation “Informe Tecnico de Monitoreo
Ambiental” related to CO2 issues.
Criterion 5.5: Use of fire for waste disposal and for preparing land for replanting is avoided except in specific situations, as
identified in the ASEAN guidelines or other regional best practice
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Findings:
 The use of fire is not allowed for any land
preparation or for replanting.
 The company has procedures in place to assist in
the event of land burning on neighbouring land.
 No burning of domestic waste.
 Smalllholder training in place.
Comments:
No evidence of use of fire at visited farms or sites.
Interviews provided further evidence of burning
prohibition.
Compliance
Yes
The plantations are suffering from a complex disease
which causes growing tip rot and is summarised as
PC.
Affected palms are destroyed and fronds stacked in
the plantations. No fire is used.
Criterion 5.6: Plans to reduce pollution and emissions, including greenhouse gases, are developed, implemented and
monitored.
Findings:
Comments:
Compliance
As part of the environmental licence procedure, all Yes
 The mill management has identified the sources
polluting activities have to be identified and an
of pollution and emissions.
environmental plan must be put into place.
 Various and regular measurements are taken of
the emissions and pollutants.
 Measurements of emissions obtained are used to To demonstrate compliance with the Environmental
Management Plan, a technical report was prepared
develop strategies for improvement.
in July 2014:
 POME is treated in a series of but there is no
Informe Tecnico de Monitoreo Ambiental by Camach
discharge as the water usage is so low.
& Cifuentes, who are authorised by the government.
They identified sources of pollution and measured
the quality of the air, the emissions from the mill and
environment within the limits of the mill.
CO2. CO, NOX, O2, temperatures, gas qualities and
pollutants were measured. The boiler emissions were
included as was the POME.
The main purpose of this report is to evaluate
compliance with the law for the Ministry of the
Environment.
The sources of all pollutants are identified at the
start of the report with a diagram showing the
location within the mill.
To dispose and treat POME, the mill has 7
decantation ponds, where POME receives treatment
of microorganism and generates a close disposal
cycle.
There is a control system for the boiler smoke stack.
Future plans are to install a tricanter to reduce the
water required.
Principle 6: Responsible consideration of employees and of individuals and communities affected by growers
and mills.
Criterion 6.1: Aspects of plantation and mill management that have social impacts are identified in a participatory way,
and plans to mitigate the negative impacts and promote the positive ones are made, implemented and monitored, to
demonstrate continuous improvement
Findings:
Comments:
Compliance
A social impact assessment (SIA) including records of The social impact assessment has been conducted by Yes
meetings was conducted and documented.
a private organization (i.e. Consulta y Participación
Ciudadana Estudio de Impacto Ambiental Ex Post, as
The plans is to reviewed as a minimum once every
a requirement for the environmental license request
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two years and updated as necessary, in those cases
where the review has concluded that changes should
be made to current practices. There is evidence that
the review includes the participation of affected
parties.
Particular attention is paid to the impacts of
smallholder schemes (where the plantation includes
such a scheme).
by the Ecuadorian Government (i.e. Decreto No.
1040). It has been conducted with participation of
stakeholders and it has been documented.
Social impacts are both monitored and managed with
the participation of local communities and
smallholders.
If the company’s operational scope changes, then the
EIA and SIA’s are revised and documented.
The schedule for environmental management
monitoring and reporting is identified and reports are
prepared in accordance with this schedule.
Where there is an out-growers scheme, the company
pays attention to the potential social impacts of
their activities. No negative social impacts were
identified; on the other hand the operation
contributes to the area with employment and
economic reactivation. Study covers social impacts
also.
Social impacts. In 2007 and 2008, a SEIA was
conducted and 2 projects were implemented. Also
EXTRANATU Women’s Association was created in
2013.
The plan for mitigation of negative impacts is
included on “Plan de Manejo Ambiental”, chapter 7
Plan de Relaciones Comunitarias.
Reviewed by Ministry of Environment on yearly basis
as part of the operational license renewal process.
Attention has been given to medical care support
and environmental protection educational activities
at local schools (i.e. Convenio de Apoyo para el
desarrollo de Buenas Prácticas AMbientales
celebrado entre la Fundación Ambientalista Verde
Natura y las empresas EXPORSUSTENT Y EXTRANATU
del Grupo Natural Habitats, and Informe de
Itinerancias MedicaTaquigue, 11-04-2014.
6.2 There are open and transparent methods for communication and consultation between growers and/or mills, local
communities and other affected or interested parties
Findings:
Comments:
Compliance
Consultation and communication procedures are
The social responsibility officer (Mr. Armando García) Yes
documented.
maintains a close relationship with the communities.
The Company built medical centres in the area and a
A list of stakeholders, records of all communication, sport school.
including confirmation of receipt and those efforts There is weekly communication, face to face or by
are made to ensure understanding by affected post with the medical centres, as stated by the
parties, and records of actions taken in response to procedure: Cronograma de Capacitaciones, records
input from stakeholders, shall be maintained.
of such activities as described in the report Asistencia
de Reuniones y Capacitaciones, 15-05-2014).
Policies and licenses are available for all
stakeholders.
There is an annual planning for communication
events with the communities: Topics like
environmental education, social development,
nutrition, health are covered in these meetings with
the communities. There’s a team dedicated to
organise such events and to develop annual
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programs to contribute in the communities
development. Doc: Social projects annual planning.
- There is a person dedicated to the relationship with
communities and local stakeholders. Ref:
Sustainability inspector
- All communications from/with the communities are
recorded and a follow-up file is open until what is
requested/organised is concluded. Doc: Solicitud de
informacion.
As described in Lista de Proveedores Orgánicos. A list
of stakeholders, records of all communication,
including confirmation of receipt and those efforts
are made to ensure understanding by affected
parties, and records of actions taken in response to
input from stakeholders, shall be maintained.
Criterion 6.3: There is a mutually agreed and documented system for dealing with complaints and grievances, which is
implemented and accepted by all parties
Findings:
The system, open to all affected parties, resolves
disputes in an effective, timely and appropriate
manner, ensuring anonymity of complainants and
whistleblowers, where requested.
Documentation of both the process by which a
dispute was resolved and the outcome ia available.
Comments:
As detailed in Procedimiento de Quejas y Reclamos.
All involved stakerholders atended a training session
to discuss complaints procedures and environmental
regulation processes applicable to the production of
Palm Oil (i.e. Asistencia a Capacitación y Formación,
27-02-2014, and Procesos de Regulación Ambiental,
ST-CER-PRO-0005).
Compliance
Yes
Criterion 6.4: Any negotiations concerning compensation for loss of legal or customary rights are dealt with through a
documented system that enables indigenous peoples, local communities and other stake holders to express their views
through their own representative institutions
Findings:
Comments:
Compliance
A procedure for identifying legal, customary or user No legal, customary or user rights at this operation Yes
rights, and a procedure for identifying people were identified.
entitled to compensation, is in place.
Land title or legally recognized documents show legal
ownership thus no user rights are posible according
to applicable local legislation. All of farmers have
property legal documentation of their land, they are
complying with the National law and paying taxes.
Additionally, the company has property historical
records showing the ownership of the land for the
last 50 years. Ref: Predio and escritura publica.
The small holders are controlled by Agro Calidad,
which is agovernment office who have visited all the
small holders and they have also been granted
licences to operate under Ecuadorian Law.
Criterion 6.5: Pay and conditions for employees and for employees of contractors always meet at least legal or industry
minimum standards and are sufficient to provide decent living wages.
Findings:
Comments:
Compliance
Documentation of pay and conditions were available Company Mill Information Board depicts current Yes
at the time of the audit.
Palm Oil and Minimum Wages for producers and
workers, respectively. For each individual farm, farm
The company providse adequate housing, water owners or administrators are responsible for worker
supplies, medical, and welfare amenities to national information in regard to salaries, benefits, etc. All
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standards or above, where no such public facilities
are available or accessible.
Labour laws, union agreements or direct contracts of
employment detailing payments and conditions of
employment (e.g. working hours, deductions,
overtime, sickness, holiday entitlement, maternity
leave, reasons for dismissal, period of notice, etc.)
are available in the languages understood by the
workers or explained carefully to them by a
management official. Public government offices and
Government Law Newspaper (i.e. Registro Oficial),
also provide free access to applicable legislation.
The Company makes demonstrable efforts to
monitor and improve workers’ access to adequate,
sufficient and affordable food.
farming activities are subject to Government
inspection.
Payment details are fully depicted on empolyees
paychecks (i.e. Rol de Pago, Dreddy Xavier Bone
Góngora, 27-06-2014).
The company is committed to provide the same
opportunities for all workers or potential workers.
The process was verified through personal interviews
(i.e. Rodolfo Chanaluisa Oodónez, and Luis Arce
Rosado).
Housing is completely free and respecting national
standards.
Since the farms and mill operations are next to the
established communities, staff and their relatives go
to public schools and public hospitals. However,
theres is medical assistance available at the mill.
The company pays the 12.15% of the worker’s salary
to the Ecuadorian Institute of Social Security. This
amount and the workers contribution of 9.35% are
meant to cover family compensation funds,
retirement, and public health (i.e. Rol de Pago,
Dreddy Xavier Bone Gongora, 27-06-2014).
The company has strict non forced labour policies,
which are informed to all workers when there are
training sessions.
There is a cafeteria where food is provided free of
charge.
Criterion 6.6: The employer respects the right of all personnel to form and join trade unions of their choice and to bargain
collectively. Where the right to freedom of association and collective bargaining are restricted under law, the employer
facilitates parallel means of associated and free association and bargaining for all such personnel
Findings:
Comments:
Compliance
A published statement in local languages recognising The general manager prepares, and the HR assistant Yes
freedom of association is available.
communicates and implements the policy
recognizing freedom of associations (i.e. Política
Minutes of meetings with main trade unions or
Integrada, Enero 2014, and Social and Fair Trade
workers representatives is documented.
Certificated Fair For Life).
Workers are organised in a voluntary association, the
idea was supported, funded and promoted by the
company.
Meetings are minuted (i.e. Asociación de Empleados
del Grupo Natural Habitats, Informe 26-05-2014).
Criterion 6.7: Children are not employed or exploited. Work by children is acceptable on family farms, under adult
supervision, and when not interfering with education programmes. Children are not exposed to hazardous working
conditions.
Findings:
Comments:
Compliance
There is documentary evidence that minimum age
The general manager prepares, and the HR assistant Yes
requirements are met.
communicates and implements the policy (i.e.
Política Integrada, Enero 2014 and Código de
Trabajo, artículo 136).
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The company keeps copies of worker’s identity
information and ensure that only workers older than
18 years old are employed (i.e. Código de Trabajo).
The minimum employment age is 18.
Criterion 6.8: Any form of discrimination based on race, caste, national origin, religion, disability, gender, sexual
orientation, union membership, political affiliation, or age, is prohibited.
Findings:
Comments:
Compliance
A publicly available equal opportunities policy The general manager prepares, and the HR assistant Yes
including identification of relevant/affected groups communicates and implements the policy (i.e.
in the local environment is documented.
Política Integrada, Enero 2014; which covers all
It was verified that that recruitment selection, hiring Social, Envrionmental, Workers Health and Safety,
and promotion are based on skills, capabilities, Organic Production, etc. requirements of the
qualities, and medical fitness necessary for the jobs normatives adopted by the company and its supply
available.
chain operations). Its communication and
implementation, at visited farm sites and working
places at the Company´s Mill, was evaluated through
personal interviews. Compliance was evidence by
workers and farmers/farm administrators/workers
interviewed.
No migrant workers at this Company. Local
communitees supply most of the labour.
Criterion 6.9: A policy to prevent sexual harassment and all other forms of violence against women and to protect their
reproductive rights is developed and applied.
Findings:
Comments:
Compliance
A policy to prevent sexual and all other forms of The general manager prepares, and the HR assistant Yes
harassment and violence is implemented and communicates and implements the policy (i.e.
communicated to all levels of the workforce.
Política Integrada, Enero 2014).
A policy to protect the reproductive rights of all,
especially of women, is implemented and
communicated to all levels of the workforce
Personal interviews (i.e. Marisol Mendoza and Yuddy
Suárez) evidenced lack of sexual and other forms of
harassment.
A specific grievance mechanism which respects
anonymity and protects complainants where
requested is established, implemented, and
communicated to all levels of the workforce.
Interviewed female personnel declared that
reproductive rights of pregnant women and child
bearing mothers are protected according to
applicable Law (i.e. Código Penal, Artículos 3337 y
338).
Workers who are breastfeeding only work 2 hours
per day and receive their whole salary (8 hours). This
is a labour law regulation.
The president of the workers association (i.e. Ms.
Yuddy Suárez) is in charge of organizing a gender
committee. Her responsibilities include the
communicating, as indicated in Integrated Company
Policy, all information regarding sexual harassment.
Personal interviews (i.e. Marisol Mendoza) evidenced
lack of sexual and other forms of harassment.
Criterion 6.10: Growers and mills deal fairly and transparently with smallholders and other local businesses.
Findings:
Comments:
Current and past prices paid for Fresh Fruit Bunches
The production manager, financial manager and
(FFB) are publicly available.
business development manager discuss prices of FFB
Compliance
Yes
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Evidence was available that growers/millers have
explained FFB pricing, and pricing mechanisms for
FFB and inputs/services are documented (where
these are under the control of the mill or plantation).
Evidence was available that all parties understand
the contractual agreements they enter into, and that
contracts are fair, legal and transparent.
every week, and they are publicly available in the
mill, and they are also sent via phone text message to
all farmers (i.e. Comunicados, PCIN-BAS-REG-00001,
08-008-2014). The company is being certified Fair for
Life (i.e. Certificado No. 130137-SFT, IMO Instute for
MARKETECOLOGY), and record average production
costs, prices of the local market (other mills) and
based on that price they add from 6 to 9% premium
for organic production.
Agreed payments are made in a timely manner.
Smallholders fully understand the FFB pricing
mechanism (i.e. Precio de Fruta de Palma Aceitera
Orgánica, 08-08-2014).
Prompt payment direct into bank accounts (i.e.
Payment Evidence, Deposit to Mr. Freddy Xavier
Bonne Góngora verified for 18-07-2014). Associated
suppliers confirmed prompt payments.
Criterion 6.11: Growers and mills contribute to local sustainable development wherever appropriate.
Findings:
Comments:
Contributions to local development that are based
The social responsibility officer maintains a close
on the results of consultation with local communities relationship with the communities. They have built
were demonstrated.
two medical centres in the area and a sports school.
They are working on a new project to support the
communities to build micro enterprises.
No scheme smallholders for this operation.
Compliance
Yes
Natural Habitats helps and support all the associated
farmers, through its agronomist team, in the
implementation of organic and sustainable
production practices, training, micro credits, supplies
and premium prices.
Criterion 6.12: No forms of forced or trafficked labour are used.
Findings:
Comments:
There are evidences that no forms of forced or As confirmed trhough interview and observations
trafficked labour are used.
(i.e. Rodolfo Chanaluisa, Marisol Mendoza and
Where applicable, it is demonstrated that no Walter Vásquez), no forms of forced or trafficked
contract substitution has occurred.
labour, contract substitution and temporary or
migratory workers are used or practiced at this
company.
Criterion 6.13: Growers and millers respect human rights.
Findings:
Comments:
A policy to respect human rights is documented and The general manager prepares, and the HR assistant
communicated to all levels of the workforce and communicates and implements the policy (i.e.
operations (see Criteria 1.2 and 2.1).
Política Integrada, Enero 2013).
As confirmed trhough interview and observations.
Compliance
Yes
Compliance
Yes
Principle 7: Responsible development of new plantings.
Summary of the findings for principle 7:
Criterion 7.1: A comprehensive and participatory social and environmental impact assessment is undertaken prior to
establishing new plantings or operations, or expanding existing ones, and the results incorporated into planning,
management and operations
Compliance
Findings:
Comments:
N/A. No new plantings at this Company or at any The supply base for EXTRANATU mill is older N/A
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member of its supply base.
than 2005. The last new re-panting for
experimental purposes done in planting in the
supply base was in 2013-2014.
Principle 8: Commitment to continual improvement in key areas of activity.
Summary of the findings for principle 8:
Criterion 8.1: Growers and millers regularly monitor and review their activities and develop and implement action plans
that allow demonstrable continual improvement in key operations
Findings:
The action plan for continual improvement is defined
and implemented, based on a consideration of the
main social and environmental impacts and
opportunities of the rower/mill, and includes a range
of Indicators covered by these Principles and Criteria.
As a minimum, these include but are not necessarily
limited to:

Organic production (criterion 4.6)

Environmental impacts (criteria 4.3, 5.1, 5.2)

Waste reduction (criterion 5.3)

Pollution and Greenhouse Gas (GHG)
emission (criteria 5.6, 7.8)

Social impact (criterion 6.1)

Optimizing the yield of the supply base
Comments:
The company has a group strategic plan in which
the milestones and improvement procedures are
described. In the sustainability area, we have
developed a sustainability platform with clear
KPIs, (key performance indicators), procedures,
milestones, per farmer, area (environmental,
social, and R&D), country, and crop.
Compliance
Yes
With regard to use of pesticides, this Operation
does not uses pesticides.
Biodiversity protection of Riparian Areas, buffer
zones along water courses, conservation of forest
areas, educational activities with local schools,
reforestation program, and small farmers training.
This makes the policing of the forest conservation
more efficient.
Recycling is carried out for materials such as
plastics, steel, empty glass containers, batteries,
engine oil, etc. Dangerous residues are stored in a
warehouse and then incinerated according to
applicable local legislation.
GHG emissions. RSPO model is now used. See 5.6
for more details.
Social impacts. In 2007 and 2008, a SEIA was
conducted and 2 projects were implemented. Also
EXTRANATU Women’s Association was created in
2013 this was legalized
Optimising the supply base. This started in 2013
with the identification of better genetic material
and the mechanisation of activities due to a lack of
a work force. Target of an average of 23.5 mt
FFB/ha in 2013 – this was achieved. Target of 26
mt average over the period 2014 to 2017. A
sustainability report will be published in 2014.
4.2 Non conformity register.
This section gives an over view of new or revised non-conformities raised during this assessment and of action taken to close
out non-conformities raised during the previous assessments.
Major non-conformities raised during a main assessment will prevent the certification body from making a positive
certification decision for the concerned units/products.
The NC number is comprised of 2 parts to include the year in which the NC is raised as well as a sequential number.
4.2.1 Verification of previous assessment non-compliances
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Non-compliance:
Date raised:
Major or Minor:
Correction at this audit
Full:
Partial:
Not corrected:
2013/001
th
14 August 2013
Minor
6.10.6. Evidence shall be available that all parties understand the contractual agreements
they enter into, and that contracts are fair, legal and transparent.
Not all the smallholders fully understood the pricing mechanism for FFB.
After this issue was raised at stakeholder consultation, interviews with farmers confirmed
an understanding of the mechanism for FFB pricing.
Full closure
4.2.2 New non-compliances raised at this audit
NC number:
Date raised:
Major or Minor:
Reference of standard:
Standard requirement:
Evidence of non-compliance:
Date of closing:
2014/001
th
8 August 2014
Minor
NC number:
Date raised:
Major or Minor:
Reference of standard:
Standard requirement:
2014/002
th
8 August 2014
Minor
Evidence of non-compliance:
Date of closing:
No evidence of BOD monitoring of POME.
4.2.2
Records of fertiliser inputs shall be maintained.
Records of fertiliser inputs do not indicate the type of fertiliser applied.
4.4.3
Appropriate treatment of mill effluent to required levels and regular monitoring of discharge quality,
especially Biochemical Oxygen Demand (BOD), shall be in compliance with national regulations (Criteria
2.1 and 5.6).
Observations.
Date raised:
None raised.
Date:
Number settled
Number outstanding
th
8 August 2014
1
2
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Report

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